Presenters: Bob Goodman Scheduled: accepted Track: design and user experience Session Description:
Burn The Help Manual: A Strategy For Self-Explaining UX Design None of us really love to read help manuals. Neither do users. Confusion can chase them away from your site, or make them less likely to be active participants in your community. But with the right process and approach, it’s possible for the experience of interacting with an interface to explain itself to your users. This will be a lecture-style discussion of User Experience Design and Strategy for Drupal developers as well as designers.
Some of the principles of Self-Explaining UX Design to be discussed include:
• Output first, input second; • Show and tell at the same time; • Embedding and layering instructions • Enabling both first-time and everyday user • Just-In-Time Information
Design and User Experience
AGENDA
• Why Visuals and Experience Work Faster Than Words • A short overview of UX Design; • Some UI Conventions Old and New; • Lessons from iPod, Google, and other commercial efforts; • Implications for Drupal designs and deployments
GOALS The goal is to give attendees a clear, actionable way to think about UX Design in way they can use regardless of their internal process and can apply even when there is not time or budget for usability testing.
![[help]](/images/question.gif "[help]")
)![[item image]](http://ia341011.us.archive.org/2/items/DrupalconBoston2008-BurnTheHelpManualAStrategyForSelf-explainingUx/20-65M-wide-pt1.gif?cnt=0 "[item image]")