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Development of an on-line customer service information system

by: Hinomoto, Hirohide; University of Illinois at Urbana-Champaign. College of Commerce and Business Administration

Publication date: 1978

Topics: Customer services, Online data processing

Publisher: [Urbana, Ill.] : College of Commerce and Business Administration, University of Illinois at Urbana-Champaign

Collection: university_of_illinois_urbana-champaign; americana

Contributor: University of Illinois Urbana-Champaign

Language: English

Volume: BEBR No. 502

Title page includes a summary of the paper

Includes bibliographical references (leaf 22)

Notes

-The text was printed faintly and irregularly faded throughout the book.
-The text ran to the far edges of the pages; the crop-boxes were adjusted as best as possible to accommodate. In some places, the text ran too far off of the edges of the pages or into the gutter to catch.