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Understanding 9/11Strategic benchmarking : how to rate your company's performance against the world's best
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"Published simultaneously in Canada"--T.p. verso
Includes bibliographical references (p. 251-258) and index
Linking strategic planning with benchmarking -- Understanding the essentials of process benchmarking -- Applying benchmarking results for maximum utility -- Doing an internal benchmarking study -- Conducting a competitive benchmarking study -- Performing a functional benchmarking study -- Developing a generic benchmarking study -- Expanding benchmarking for broader applications -- Creating a benchmarking capability -- Chapter notes -- Appendices -- Index
Includes bibliographical references (p. 251-258) and index
Linking strategic planning with benchmarking -- Understanding the essentials of process benchmarking -- Applying benchmarking results for maximum utility -- Doing an internal benchmarking study -- Conducting a competitive benchmarking study -- Performing a functional benchmarking study -- Developing a generic benchmarking study -- Expanding benchmarking for broader applications -- Creating a benchmarking capability -- Chapter notes -- Appendices -- Index
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