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UNIVERSITY OF ILLINOIS L

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Center for Advanced Computation

UNIVERSITY OF ILLINOIS A I UHBAINA-OHAMI-'AIUlN

URBANA, ILLINOIS 61801

CONFERENCE ROOM

ENGINEERING LIBRARY UNIVERSITY OF ILLINOIS

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"HSHissiaseiHs

JUN :> a 1976

WBSB&ffiD

CAC DOCUMENT NO. 196

Terminal Progress Report of the

ALTRUISTIC BLOOD DONOR PROGRAM DISSEMINATION

by John Morrow Hackmann

May 14, 1976

Supported by the Illinois Regional Medical Program Contract US IRMP HEW SUBC/OG-58

Findings and conclusions do not necessarily represent the views of IRMP

Morrow Hackmann, Co-principal Investigator Search Associate, Center for Advanced Computation

RxXt+J) ClRt^ZyJ^^

Richard C. Roistacher, Co-principal Investigator Assistant Professor, Center for Advanced Computation

Table of Contents

Summary 1

Organization of This Report 3

Objectives 4

Evaluation

Church-Congregation-Based Donor Recruitment and

Donation Scheduling 5

Pledge Cards for Vacation Period Donations 7

Annotated Bibliography of Blood Donor Recruitment

Literature 8

Fol low-Up Study of Repeat Student Donors After

Graduation from College 11

Model Blood Program for College Campuses 13

Campus Blood Programs in Illinois 13

Evaluative Measures of Performance in Blood Collection:

Blood Program Effectiveness and Efficiency 14

Consulting 16

Documents 17

Dissemination 19

Regionalization 20

Project Continuation 21

Recommendations and Comments 22

List of Tables

Table I. Pledge Card Distribution in Illinois 9

Table II. Campuses and Drawing Agencies Cooperating in the

Pledge Card Project 10

Table III. Campus Blood Programs in Illinois 15

Table IV. Documents 18

Summary

The purpose of the Altruistic Blood Donor Program Dissemination was to stimulate an increase in the amount of blood donated by volunteers on campuses and other sites in Illinois. The methods used to achieve the in- crease were to be such that the higher and more timely donation patterns would persist after termination of funding by the Illinois Regional Medical Program, thus permanently improving the Illinois blood supply which has ex- perienced chronic seasonal shortages and high donor recruitment costs.

To this end, documents were to be prepared and disseminated and within available resources methodology was to be designed and research conducted. This has been done. The model campus program pioneered new techniques and increased its total draw from 5098 pints in 1974-75 to 7878 in 1975-76. The model pledge card project was extended to a number of campuses. 1286 pledges to donate blood were obtained and distributed at the Christmas period and 4266 pledges have been obtained, to date, for the summer. This keeps student donors in the blood donation pool during the two worst supply periods of the year.

Consulting has taken place with six campuses, three of which have already implemented expanded blood programs and two of which have consequently been able to reduce financial burdens on blood recipients.

More than 5500 copies of three documents have been printed and are being distributed. Other manuals and papers are in preparation. Distribution in- cludes 41 Illinois campus ministries, most Illinois blood agencies, and 890 Illinois church congregations.

Data have been collected describing blood programs on Illinois and Big Ten campuses; on hospital and blood bank practices in Illinois; on whether pledge card collection for vacation periods affects campus bloodmobiles. A typology

-2-

of donor programs, intervention strategies and schedules for the various types of situation identified, and measures of effectiveness and efficiency in blood programs have been developed. An annotated bibliography of the blood donor motivation literature has been prepared. This work forms a base on which future workers in this field can build.

A pilot project involving church congregations in blood donor recruit- ment and donation scheduling was designed and implemented. Seventeen congre- gations in one county are participating at this writing. It appears likely that this program may become a national project of one of the major Protestant denominations; since it emphasizes ecumenical cooperation, this should allow effective national exposure of the program, for which a comprehensive manual has been developed and printed.

The Blood Donor Research Group will continue to work on these projects in Illinois and to expand its efforts to other parts of the nation within the limitations of future funding.

-3-

Organization of This Report

Several specific objectives of this project were identified in the project proposal. Others were incorporated into the project as it progressed. The original and added objectives will be listed in the section on Objectives and then discussed individually in the section on Evaluation. The impact on health care in the region and the continuation of activities originated and fostered by the project will be discussed in the section on Regionaliza- tion. Future activities of the Blood Donor Research Group and suggestions for other workers in this area appear in the concluding section, Recommenda- tions and Comments.

-4-

Objectives

The central objectives of the project were met. Some change of focus occurred as a consequence of the time lag between planning and funding and as consequences of our experience with the project. That experience sugges- ted areas of great promise related to the proposed work but not explicitly identified in the proposal. The project was expanded to include:

° a church-congregation-based program of donor recruitment and donation scheduling

0 a State-wide project to collect donation pledges from student donors to help avert vacation period blood shortages

° an annotated bibliography of blood donor recruitment research

° a follow-up study of repeat college donors who have graduated.

Planned objectives that were met will be discussed under these headings:

0 a model blood program for college campuses

° campus blood programs in Illinois: a data base

° evaluative measures of performance in blood collection: blood program effectiveness and efficiency

° documents

0 dissemination

° consulting

One objective was not met:

0 initiating new blood programs on Illinois campuses.

-5-

EVALUATION

Each objective will be discussed, including rationale and results, in the order given on the previous page.

1. Church-Congregation-Based Donor Recruitment and Donation Scheduling

Blood donation can be an altruistic act and a blood donation program can be a community service project for groups with ethical concerns. These seemed ideal beginning points for establishing blood donation programs run by church congregations. Besides providing members with opportunities to express community and humanitarian concerns, the project also helps es- tablish and strengthen ecumenical cooperation when executed as developed by the Blood Donor Research Group.

The approach developed by the BDRG includes a feature which proved rewarding to churches participating in the pilot project and made their ef- forts more reliable and cooperation with them less costly for the blood agency: blood program coordinators in each church are responsible for donation scheduling on a year-around basis, not just for recruitment of the donors. Thus the bank staff do not have to call the donors, and can count on help in all seasons, including the winter and summer vacation periods.

In the pilot program, seventeen churches including all major denomina- tions have taken the project to the point of producing pints. We estimate that in two years this program, which has the support of the Champa ign-Urbana Ministerial Association and Council of Congregations, will be meeting more than half the blood needs of Champaign County. Reduced agency costs consequent to the efforts of the church coordinators in scheduling the donations will be passed on to the citizens of the County and others using County hospitals. We

-6- have been informed that the Board of the Champaign County Blood Bank will entertain a motion at their July meeting to end the $10 nonreplacement fee currently in effect. One of the factors leading to this motion is the pros- pect of strong continuing community support for the Bank evidenced by the church congregation project.

An estimated 2000 pints per year have not been replaced or supplied under blood assurance programs by the Champaign County Blood Bank. Thus some $20,000 in non-insured charges will end if the fee is abolished. We believe that a disproportionate fraction of this burden has been falling on the elderly and on high users of blood.

This project has had the full cooperation of the Blood Bank, especially Charles Drummond, manager, and Dr. Ben Williams of the Regional Health Resource Center, the parent organization of the Champaign County Blood Bank.

Charlie Sweitzer, Associate Pastor at the McKinley Memorial Church and Foundation in Champaign, has helped the Group disseminate our manual, "Your Congregation and Blood Donation -- A Manual", to the 490 Presbyter- ian and approximately 400 Disciples of Christ congregations in the State of Illinois. Thus nearly every community in Illinois will receive at least one copy of this comprehensive how-to-do-it manual. Since the manual emphasizes ecumenical cooperation in building a reliable, steady, year-around stream of blood donations, we expect this dissemination of the manual to reach a very large number of Illinois church congregations.

The Midwest Regional Board of the Health, Education and Welfare Associa- tion, United Presbyterian Church, is considering adoption of the congregation- based blood program as a major project. National distribution is also planned through Presbyterian Youth Ministries and women's groups of the church. Nearly 2000 copies of the church program manual will have been distributed by June 1, 1976.

-7- The pilot program suggests that the program appears to have excellent initial acceptance by pastors and congregations and by blood bankers. Of all programs developed this year under Regional Medical Program funding, this one seems most likely to gain national attention and acceptance.

2. Pledge Cards for Vacation Period Donations

The Group initiated a system for collecting, sorting, and distributing pledges by college students to give blood in their home communities over summer and winter academic holidays. Cards were collected State-wide, with cooperation of the Mobile Blood Bank Council of Chicago, the Chicago Regional Blood Program, the four Red Cross Regional Blood Programs serving Illinois, and other Illinois blood agencies.

A trial program targeted on the Christmas, 1975, period involved six campuses and generated 1286 pledges. Of these, 728 cards were forwarded to eleven downstate blood agencies, 445 to Chicago area blood agencies, and 20 were sent to the Greater New York Blood Program. Other out-of -State cards were too scattered to justify distribution.

Criticism of the method used to divide Chicago area pledges among the various blood agencies operating in the metropolitan region led to an improved plan for handling the summer period pledges. Distribution problems and the inevitable confusion of a pilot project made it inopportune to require agencies to report the disposition of Christmas-season pledges. These data are being requested for the summer project, however. This will allow us to determine how many of the pledges are being translated into actual donations.

The spring project expanded to include sixteen campuses which have blood programs with the Red Cross Regional Programs and the Mississippi Valley Blood Bank. At the date of this writing, 4266 pledges have been processed. Some 1603 have been delivered to the Chicago Regional Blood Program and the Mobile

-8-

Blood Bank Council for further sorting.

Champaign County has not had seasonal blood shortages since the initia- tion of the one-campus pilot project of vacation pledges at the University of Illinois at Urbana-Champaign three years ago. More than 25% of the county's blood needs during vacation periods are met by University students and faculty.

The State-wide project, initiated this year and supported by IRMP funds, will, we hope, be expanded to include more campuses next year. It will be coordinated by David Eisenman, a member of the Group and Staff Advisor to the Volunteer Illini Projects Blood Program at the University of Illinois. We are seeking a way to support the cost of printing, distributing, collecting, sorting, and forwarding the pledge cards.

Tables I and II provide tabular information about the pledge card pro- ject carried out this year under IRMP funding.

3. Annotated Bibliography of Blood Donor Recruitment Literature As the Group worked on the various facets of the "blood problem" it became clear that the common conception that blood shortages are due to apathy or lack of incentives for donation is not a useful formulation of the problem. Creating a plentiful, demand-responsive supply of volunteer blood has less to do, we believe, with the reasons people give blood than it does with the resources, approach and philosophy of the blood drawing agencies. Our approach has been to emphasize the creating of opportunities for potential donors to become actual donors rather than to try to "motivate" donors to seek out existing donation opportunities. Motivation research attracts investigators because it is very interesting intellectually; but our suspicion is that people will feed back to us "reasons" for blood dona- tion that we inadvertantly supplied to them. For applied research, designed

Blood Agency

-9- Table I

Pledge Card Distribution in Illinois

Christmas 1975 Number of Cards

135

74

1173

113

Summer 1976 Number of Cards

Chicago Regional Blood Program * 445 1603

Central Illinois Community

Blood Bank (Springfield) 24 84

Champaign County Blood Bank 419 351 **

Danville Elks Blood Bank 3 15

DeKalb County Blood Bank 6 25

Franklin Hospital - 7

Freeport Memorial Hospital 12 12

Galesburg Regional Red Cross 16 106

Jacob Blumberg Memorial Blood

Bank (Waukegan) - 31

McDonough County Blood Bank/

Peoria Regional Red Cross 2 80

Memphis Blood Center - 1

Mississippi Valley Regional

Blood Bank (Rock Island) 19 34

Northern Illinois Blood Bank 18 63

Ohio Valley Blood Service - 13

Peoria Regional Red Cross 135 885

Saint Louis Regional Red Cross

Subtotal, Agencies Serving Illinois

Out-of-State Blood Agencies 113 182

Totals 1286 4266

* Includes Aurora and all Chicago area agencies, from Mid-America Red Cross to hospital blood banks

**From 350 to 450 faculty/staff pledges are expected to arrive by June 1

-10-

Table II

Campuses and Drawing Agencies Cooperating in the Pledge Card Project

Campuses

Christmas 1975

University of Illinois,

Urbana-Champaign Rosary College DePaul University Bradley University Loyola University Illinois Central College

Campus Drawing Agencies Christmas, 1975

Mid-America Red Cross Peoria Regional Red Cross St. Louis Regional Red Cross Champaign County Blood Bank

Summer 1976

University of Illinois,

Urbana-Champaign Loyola University Kankakee Community College Rosary College Kaskaskia College Greenville College Southern Illinois University,

Carbondale DePaul University Carl Sandburg College Western Illinois University Northwestern University Lincoln College Eastern Illinois University Quincy College Blackburn College Lakeland College Southern Illinois University,

Edwardsville Moraine Valley Community College George Williams College Illinois State University Illinois Wesleyan University Bradley University

Summer 1976

Mid-America Red Cross Peoria Regional Red Cross Galesburg Regional Red Cross St. Louis Regional Red Cross Champaign County Blood Bank Blood Services, Chicago Mississippi Valley Regional Blood Center

-11-

to increase donations and make them more timely, we found donor identification and donation scheduling strategies better foci for our efforts. This perspec- tive seems to be shared by other observers and researchers interested in blood donation.

There appears to be increased interest in recruitment techniques as distinct from studies of donor motivation (which are properly a subset of the recruitment literature). Our own work and that of others, including the American Blood Commission and the nation's blood agencies, would be facilitated by a comprehensive review of relevant research, we decided early in the project.

Consequently, all known articles on blood donor recruitment, including more than a dozen unpublished ones, were collected by the Group, filed, and listed in an annotated bibliography of some 100 articles. The list is available on request from the Blood Donor Research Group. Material on donor motivation is included, but the emphasis is on practical techniques resulting in increased donation.

The Group plans to keep this bibliography current and to maintain a file of all articles in this field which we have found likely to be of practical use or major conceptual importance.

4. Follow-Up Study of Repeat Donors

One attraction of college campuses is that donors who begin blood dona- tion at an early age can give many gallons of blood in the course of their lives. If donation behavior can be initiated and reinforced while an indivi- dual is in college, it has a greater chance of being expressed later when that individual must fit donation in to a considerably more restricted time schedule and expanded nexus of social commitments. Thus it is important to know whether student donors become regular community donors when they pass

-12- out into the world of work and familial responsibilities.

A sample of students who gave several pints as undergraduates in the first year of the model campus program at the University of Illinois (1972- 73) is being contacted in a telephone survey and asked questions regarding past and present donation behavior. The students are being traced through Alumni Association records, where they exist, or through their parents. Of the sample of approximately 100 students chosen for the research, 18 have been contacted at this writing. Several are still in educational degree programs .

Sixteen of the eighteen have given from one to 16 pints since under- graduate graduation. Of the remaining two, one had made an appointment to donate blood for the week following the telephone contact; she reported that no blood agency draws at a location closer than 25 miles to her home. The remaining ex-student has been ineligible to give blood as a consequence of taking malaria pills, but will be eligible again this summer and plans to re-commence donation.

This preliminary information suggests that student donors continue their donation behavior after leaving college campuses. Nearly all reached so far report, however, that the hours and locations of blood donation opportunities are generally inconvenient and that they are giving less blood than they would like to be giving.

This result reinforces the Group's conclusion that motivational problems are less important than the general lack of convenient opportunities to give blood. Every single donor reached so far has made efforts to give blood since graduating from college. Motivation appears to remain high; it is opportunity that is rate-determining.

The survey will continue until all 100 donors are reached or until all

-13- ef forts to locate them have been exhausted.

5. A Model Blood Program for College Campuses

The model program which began in 1972 at the Urbana campus of the Uni- versity of Illinois continues to operate and to experiment with different approaches to providing students with opportunities to give blood. During this year members of the Blood Donor Research Group worked with the students of Volunteer Illini Projects to expand the program to involve five drawing agencies and monthly blood donation days with multiple locations on campus at which students could give blood. In addition, we encouraged students to make donations throughout the month at the Champaign County Blood Bank, a fixed-facility bank located near the campus.

The program collected a record 7878 units of blood, up from 5098 in 1974-75. (Prior to 1972, annual pint totals rarely exceeded 1000.)

A mass of detailed information on planning and executing an ambitious program of this sort was assembled by members of the Group, including students working with us over summer and Christmas vacations. The Bleeder's Digest: A Reference Manual for Campus Blood Collection is the result. Its 138 pages include check lists, narrative, sample publicity materials, annual planning calendars, and other materials which we feel can help a campus group initiate and execute an expanded blood program.

A flyer announcing the availability of this manual has been prepared. Five hundred copies are being distributed in Illinois and elsewhere.

6. Campus Blood Programs in Illinois

Campus Blood Programs in Illinois, another document of the Group, provides perhaps the most comprehensive data available on a class of blood

-14-

programs across any State or region. It covers some 71 blood programs on

146 campuses of postsecondary education in Illinois. These programs generated

approximately 25,000 pints in 1974-75.

Preliminary analysis of the data shows that in spite of increased interest in college campuses as sources of blood, many are still underutilized. Rates of blood donation vary by factors of five and ten for campuses of a given size and type.

The data also support the widespread field impression that no one has solved the problem of getting a successful blood program operating on a commuter campus.

This document is being distributed to all blood drawing agencies in Illinois. They will be able to compare their own campus programs against others at campuses of the same type and size. Data include campus enrollment, total pints drawn, number of drawing dates per year, average pints per day collected, pints per thousand students per year collected, the number of students living in university housing, whether the drawing agency is fixed- facility or reaches the campus by mobile equipment, the type of campus coordinating group, whether the campus is residential or commuter, and give these for the four-year period, 1972-1976.

An excerpt from this report is given as Table III.

7 . Evaluative Measures of Performance in Blood Collection: Blood I'rogram Effectiveness and Efficiency

The evaluation work originally conceived was to involve assessment of

programs at new sites. We found substantial barriers to the development of

new programs on college campuses and simultaneously identified much more

-15-

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Table III

Campus Blood Programs in Illinois -- Campuses with 10,000+ Students

-16- promising areas in which to have impact on donation rate and timing. There- fore, no evaluation program has been conducted of the sort envisioned.

However, a methodology was been worked out by Professor Roistacher and his assistant, Jo Day. They will describe this work in a paper to be completed this summer, presently scheduled to be presented at a conference next fall.

8. Consulting

Several campuses interested in expanding their blood programs learned of the activities of the Blood Donor Research Group through personal contact and Group members' attendance at professional meetings. We made site visits to several campuses. Working papers and recruitment materials developed in the pilot program at Urbana were shared.

We found that complicated relationships between campus programs and drawing agencies and rivalries between drawing agencies presented formidable obstacles to rapid implementation of expanded blood programs. In addition, the two most promising campuses both lay outside Illinois.

We believe that our consultations have had some impact but that its translation into program change and donation increases will not be visible for some time. We are confident that our materials will prove useful, but had not expected the problems of annual planning and institutional lethargy into which we ran. Campuses remain exciting for their potential as sources both of blood in the present and of blood donors who will give blood for the rest of their lives. But it will be slower to build programs than we thought,

We expect consultation to be a larger part of our activities in the future, now that our presence is known and our materials have been dissemina- ted widely. We will be available to help churches and campus groups adapt our materials to their particular situations.

-17-

9. Documents

Documents prepared and in preparation by the Blood Donor Research Group during the period of IRMP funding are listed in Table IV. Emphasis was put on producing those items that will have a direct impact on the collection of blood. Reports of a research nature were begun as data became available and generally have reached completion later than manuals.

The Bleeder's Digest: A Reference Manual for Campus Blood Collection is an illustrated how-to-do-it manual for expanding or initiating a campus blood program featuring frequent opportunities to give blood and donor educa- tion as well as more traditional approaches. We printed 275 copies. A year from now the manual will be up-dated from comments received from the field.

Your Congregation and Blood Donation: A Manual had attracted considerable interest in draft form. Therefore we printed 5225 copies. Printing was done on newsprint which brought the cost of this 48-page manual down to lOtf each and kept the weight down which will minimize mailing costs. At this writing we have made arrangements for distribution of about half our stock; we expect to exhaust this printing by September, 1976.

To our knowledge, this manual describes a unique approach to the use of church congregations: the donor group itself takes responsibility for scheduling donations, on a year-around basis, as well as for recruiting donors and adding to the donor base.

Help Avert A Holiday Season Blood Shortage is the third of the action- oriented manuals we prepared this year. It has been printed in small numbers and will be announced to potential users. We will assess demand and deter- mine final printing quantities as that demand becomes clearer.

The remaining titles in Table IV are self-explanatory. Four separate surveys by the Group provide the data on which most are based.

18-

Table IV. Documents

The Bleeder's Digest: A Reference Manual for Campus Blood Collection

Your Congregation and Blood Donation -- A Manual

Help Avert a Holiday Season Blood Shortage -- A Manual

In preparation

Campus Blood Programs in Illinois

Suitability of College Campuses for Blood Collection

Measuring Efficiency and Effectiveness in Campus Blood Programs

A Three-Year Study of Blood Donor Characteristics and Motivations on a College Campus

A Fol low-Up Study of Repeat College Donors Who Have Graduates

An Annotated Bibliography of Blood Donor Recruitment Literature

A Hospital Survey of Blood Donor Programs in Illinois

Sample Publicity Aids for Campus Blood Programs

Use of Direct Mail and Campus Mail in Communicating with Blood Donors on College Campuses

Projected

Effect of Pledge Cards for Vacation Donation on Response to Campus Bloodmobiles Immediately Prior to and Following the Vacation Periods

A Survey of Alpha Phi Omega Campus Blood Programs in the United States

Relationships Among Donor Recruitment Practices, Replacement Fees, Replacement Rates, and Processing Fees in Illinois

-19-

10. Dissemination

The completion of the three action-oriented documents described above initiates the broad dissemination phase of the project. Their distribution has been described in part above. In addition, we will be distributing materials through the 400 campus chapters of the national service fraternity, Alpha Phi Omega. We hope to make these materials available through the Council of Community Blood Centers, the American Association of Blood Banks, the American National Red Cross and the American Blood Commission Task Force on Donor Recruitment.

Fifty nine packages of materials adequate to start pledge card projects for vacation period donations from college students were sent to the Red Cross's national office for distribution to the individual blood centers throughout the country. The document Help Avert a Holiday Season Blood Shortage is now available as well.

A brochure describing the Blood Donor Research Group is being mass mailed to campuses. We hope it will generate contacts from campuses ripe for program improvements or for program initiation where no continuing blood effort exists now.

The documents in preparation are predominantly of a research rather than an action nature and will be presented at professional meetings and submitted to journals, as appropriate and as resources allow.

-20-

Regionalization

This project provided several thousand additional pints of blood in our region from the model campus program and provided over 5000 pledges to blood agencies throughout Illinois which will be of use to them over the difficult summer months and were already of help last Christmas. The pledge card project seems to have improved inter-agency cooperation. The Red Cross Regional Programs were especially cooperative in distributing and collecting cards at their campus drawings, even though the major benefit of the program will accrue to the Chicago area banks which rely more on donor call-in, as opposed to the Red Cross's emphasis -- especially downstate -- on mobiles. In Chicago, the Red Cross and the other blood agencies are cooperating in a distribution scheme for the Chicago pledge cards. The magnitude of the pro- ject this year cannot help but convince all Illinois banks that all benefit from cooperative efforts of this sort: although one may watch its donors disperse for the summer to other regions, it finds pledge cards arriving from other agencies who similarly are both losing and gaining donors.

The church-based effort appears to offer great potential throughout the State. Whether the agency involved is a fixed-facility bank or one which relies on mobile drawings, the approach we have developed and tested should reduce agency expense and increase the quantity and improve the timing of its pints. The cost reductions will be passed back to patients, especially heavy blood users and the elderly, in areas where replacement fees are still used. Elsewhere the program should allow slower rates of increase or even decreases in processing charges for blood.

-21-

Project Continuation

The Group expects substantially increased demand for its consulting services consequent to the dissemination of manuals and reports currently underway. Further, we think it important to maintain an applied research group to offer practical assistance to any agency or donor group and to continue to collect and distribute research results which promise to be of practical use in the field.

We have submitted a proposal to the National Heart and Lung Institute for funds to continue work in progress, expanding it to include national scope. The pledge card and church projects are examples of approaches which we believe to have potential for major impact at the national level.

In the meantime we are approaching several organizations with which we have worked for small amounts of money to hold the group together and to allow completion of several projects.

-22-

Recommendations and Comments

We began this project convinced that college campuses have enormous underutilized potential to produce blood and to produce blood donors who will support their community's needs for blood for the rest of their lives. We remain convinced that these are accurate assessments. However, our initial concept was to work directly with student groups and to effect program changes through them. Our experience at the Urbana campus predisposed us to this approach.

We have gained considerable respect for the Red Cross and non-Red Cross personnel who deal with college campuses. They face an awesome task each year as new students with little previous experience assume positions in campus contact organizations. They are understandably reluctant to upset working relationships and techniques that have allowed repeatable, if some- times modest, results on campuses.

We took seriously the reservations expressed by these agency personnel when exposed to the pledge card project. We believe we have satisfied all participants that much more is gained than is risked in approaching students for vacation pledges.

In general, we learned that the only way to up-grade campus programs, where they already exist -- and in Illinois, that is the case on most cam- puses -- is to involve students and their blood agencies simultaneously and to present program changes that both groups can find rewarding.

The greatest problem with campus programs is the lack of continuity from one year to the next. It may not be possible to build programs as ambitious as that at the Urbana campus as widely as we originally believed. However, the pledge card project is much more manageable in a setting of high volunteer turnover and promises to deliver a benefit at least as great

-23- as expanded term-time donations. Moreover, once a mechanism is established for sorting and distributing pledge cards, they can be collected from groups other than college students. We have sent semi-annual letters to our univer- sity faculty and staff for several years, explaining that vacation periods are always difficult times for blood agencies. Those who will be in town and are eligible to give respond. The agency is profuse in its gratitude for these slips from individuals who are expecting to be called and who respond at once and with grace when called. Similar projects could be initiated in other settings, among any group of employees.

Our emphasis on church congregations this year grew directly out of our frustrations with agency inertia and lack of student continuity. We reasoned that campus ministries might offer excellent sources of continuity for campus blood programs. Instantly it occurred to us that church congre- gations are, in general, ideally suited to blood donation programs.

We realized that there was nothing new about that insight. But we felt that we had once again identified an element in society that is under- utilized by blood agencies. Many churches participate in blood assurance programs in large cities, or lend their facility to mobile drawing agencies in smaller communities. But why not involve them more actively in the pro- cess of scheduling donations? We do not think that America will ever have a timely and adequate blood donation response from its populace unless we stop viewing donor recruitment and donation scheduling as technical problems to be solved by doctors and blood agency personnel.

We think enormous progress can be made if blood agencies will begin to share their responsibilities with donor group representatives -- like our church program coordinators. People need only to be told three basic facts about blood to begin to respond to the problems of supply, safety, and cost which plague American blood agencies:

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° every donor should be told that he can give five or six pints a year if he wishes (our church program includes a pledge card that explains this and then asks the donor to tell us how many pints he would like to give. Most donors indicate multiple donation; the average exceeds three pints per year.)

° donors and group representatives must understand that blood is normally assigned a three-week shelf-life. This explains why it is important to pace donations evenly around the calendar. Too many group assurance plans encourage massive donation all at one time, build up adequate credits, and then present the agency with a population reluctant to respond during periods of blood shortage because it perceives itself as having satisfied its obligation

0 only if citizens take an interest in their community's blood

supply can they be assured that blood will be available when theii loved ones need it. There is no substitute for human blood; and when it is needed, it is often needed immediately. Furthermore, if one area is experiencing a shortage, chances are great that other areas are similarly situated and unable to help.

We have found that church congregations include individuals who respond very positively to the responsibility for recruiting donors and seeing th; t those donors are called as frequently as they have indicated is their wis! . Blood agencies are delighted to work with groups which do not limit their cooperation to an initial generation of a list of potential donors.

There is enormous untapped potential for citizen involvement in the recruitment and scheduling of blood donations. Blood donation can become a major community service for a substantial number of individuals, both donors and donation coordinators. It need not be presented as a "duty" or an act of "assurance" to protect one's family.

It appears to us that the American people have a great desire to act in altruistic fashion, contributing to their community's welfare. Blood donation is one of the few acts available to a wide range of the population which enjoys consistently high and positive associations.

If blood agencies will share their problems and their responsibilities for providing blood with responsible individual non-professionals, they will find their burdens considerable lightened.