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Full text of "Man Versus Computer"

an Over Machine 

Patrick McGeown on how he 
brought an errant machine into line 



Techonology is causing me problems. I 
Itiink I underslard the mosi simple of 
instructions ti-ut sometimes these in- 
structions leave me lost. They lool^ 
eimpie, The salesman says they're simple. Eui 
in the end I'm tlie one ieft (e$ling simple, i Iibv& 
to confess i find very littis Of today's modern 
technology simple to u ndeistand. 

SomelifTiBs I watch videos. I am fortunate to 
have other audio visual, wonders — and each 
has its cwn ferrate controi, Five remaies in a 
rcw. Tine tefevision, video, laser disc. Iii-ti and 
satellite. It i want to Slop the wideo 1 have to St udy 
each remcte control carefully and then d&cide 
which is the tight one In use. But sometimes a 
phone caii vnll requi-re me to stop the wdeo 
rriac^ine quickly. And in tliat momeriiiof hasie all 
controls, look the same and I er^d up pressing all 
five until I find the rig hi one. Friends don't under- 
stand the stress l e>iperiencB just by answering 
a phone. 

My camera is big . The salesman sditi rtid the 
largef size with lots o1 tiuttons and dials tte- 
cause be ^id al was the best one for me. I 
agre&d. He recognised a man □! intelligence 
when he saw ms. And anyway the camera 
lookeid. impressive. I read the insHuetionB. Cam- 
era instriiclions are easy tor some people — 
pQssibSy photogfaphqis who work wrtti cam- 
eras evsry day of their lives, I knew I had tosiudy 
the instruclicrs very, very caietully. They took a 
long time to understand. I read, re-read and 
read again When I understood them to the best 
of my abi;iity I iCQk some photographs. They 
turned out quite shabby indeed, and then it was 
a month before I used the camera again. I forgot 
what todo. And hadto read the instructions once 
again. How boring. There is nnore to dn in life 
than reading camera instructions. So now I lake 
pot luck. Pol luck doesn't wciflt. Too many dials, 
the viewfinder has too many flashing red and 
green Hghts, and I have too little patienca. Film 
IS another prcblem. The sales assistant asks, do 

Just as I was closing the baclt 
hanging foul off a big metal 
Just near was a lonely looking 
into socket. They connected, I 

I want a 100 Of £00 fitm. I just smile with a 
mifibless gare and nod. 

My video and hi-tii have aiectrcnic ciocits. 
Gnceuponatimeisotthem But evary lime we'd 
have a power biack-out they'd revert to double 
zero's and scream tor resetting. I got bored witti 
gearchng for the instructions. New the clocks 
just flash. In my homa I havs six pieces of 



equipment that have convenient electronic 
ciDGkB. Tney are all flashing. So every day 1 am 
reminded how simple I am- Manufacturers 
shouict make signs may you can stick under the 
clock; "ThtB person is stupid and cannot set an 
electronic clock." 

I have a lovefy computer. Everything func- 
tions perfectly until I gel a new pr&grarr.. Then 
the real irout;ie starts. Forexainple I bought the 
CD game, Retuiff io Zcfk. No marer what I did 
J couldn't get it to work. The man in the shop 
testediton his machine. Itworked perfectly. The 
computer company that I bought the computer 
from insisted noWiing was wrong with the com- 
puter; it was the CD. 1 re-read the instructions 








Kcnding ihii 
iHolt heljwd 
me unilentind 



that came with the game, end spent hours 
changing configurations. I gave up, The CD sits 
in my drawer as a constant reminder of my 
inferior intelligence. 

My computer has a CD-BOM drive. To make 
it work I need a program called Sound Blaster. 
The msn said it would be easy to install. And if 

of the computer I noticed a wire 
thing, It looked quite lonely^ 
socket. I married the two. Wire 

had won. I turned on tlie inacriine. 

I had any problems all I had to do was double 
check my CONFIG.SYS and AUTOEXEC.BAT 
til&s. Easy, he said. It certainty sounded easy. 
Once home I was like a boy with a new toy. I 
installed the new program, and the computer 
sent me a message. The imeasage was simple 
anrj Clear tiut meant absoijlely nothing to me. 
I hunted for the books Ihat came with the com- 



LIVING 28 



pofricfc 



puter \o try and decipher it. L spent hours doing 
averyghing the books salO It still di«3n'|ifl/ork. So 
it was off lo Pantip Pl^a to buy a Iwtt^r and 
easier book to undeistand- 

M the bQukshop in Panii p I asked to see ihe 
manager prrvalely and whisperad to him I was 
having great problens with the program ihai 
runs fhe CD ROM flrrvfl. He directed me to the 
range of books for dummies. Ves, for dummies. 
Never i.r my years ot rnarketing woulct I have 
ev^r the ught a title wou Id s ucceed if it itjentified 
Us target as djmrnies. So I Inoked dt th$ l:iDOk: 
MiiHimedia S CD-ROMs FofDummfss. I was so 
em barrassed. What if my frien ds saw me Or my 
siudenis irom university. Or, worse stiill, my 
eamput-sr client. How I wish&d I'd worn dark 
glasses and a coat. The shop assistant too had 
a&mirtf on herface. Iithlnk shewassayir^g, Took 
at that stupid man," 

Bui I was farced to buy this book. I had to >get 
mycompjlargoing, and I can do it myself, I'H say 
It DDce ar>d say it a Hiousand times: a ccinputer 
Js a machine and it is not going to get the belter 
of me. So I bought the book for dummfea. Then 
the s.hop assistant placed the book in a dear 
plastic bag tor the whole world lo see. This was 
jusi too m uch J read ttie book. Simple and easy 
to understand. And I did everything ttie book 
said. Qut still the CD- ROM drive wouldn't work. 
I changed those funny Irtle CONFIG.SYS and 
AUTOEXEC.BAT files Just like the book said. 
San^e problem. I wasted 20 Irustrating hours 
trying to flat that CD-ROM lo work. 

A han dyman doesn'i Qive up. I did what most 



inieSligent people would do. I removed Itie back off 

tha computer. Looking Osep into its brain I saw 

some computer boards wilfi lots of wires and other 

things I can't describe. I aJso noticed aome ttO)^ 

looking things with wire belts hanging oft them. 

TTiey oertainly looked all right lo me. I don't know 

wtiat I expected toflnd — nor did i know what i was 

looking at. Perhaps if i had found a dead rat or a 

bird's nest I would have insiarly seen the problem 

and rectified it- 
Just as I was Closing the back of the computer I 

noticed a wire hanging foul off a big malal thing. It 

iooked quite Isnely. Just near was a Jonely looking 

socket. I married the twc. Wire into socket. They 

connected, l had won. I turned or 

the machine. 

When electricity travels to a des- 
tination it isn't meant to it lets you 

know quickly. A bang, a wee puff of 

amoke and a shudder. The CD- 
ROM still didn't work. Nor did tho 

computer 

The computer looked okay on 

|he cutSidB_ The man ir the shop 

took the back off the wretched ma- 

chiine and shook his head. He ex- 
claimed, "Wihat happenect here?" I 

was not about ID destroy my cred- 
ibility as a human being — and I was 

certainly not about to tell him the 

truth. I told him a neighbourhood 

technician tried to lix it. He shook his P«tri* WcCeownwurb in odvertidng 

head and said. "-He must be ar and ktlures in ndrntisins of 

idiot." I nodded In agreeinent. Romkhamlneng Un«er^. 




1 



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