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The University of Maryland Faculty and Staff Weekly Newspaper 
Volume 12 • Number 16 • January 27, 1998 

Graduate Program Changes, page 3 
Phone Directory 411, page 6 

Shneiderman vs. Machine, page 8 

Search for Kirwan's 
Successor Begins 

On the same day that 
University System of Maryland 
officials accepted Pres. William E. 
Kirwan's resignation (Jan. 5), 
Chancellor Langenbcrg 
announced that a national search 
for Kirwan's successor would 
begin immediately. 

"Our goal is to name a new 
president by this summer." he 

With that time frame in mind, 
the chancellor immediately 
began the process of selecting a 
search committee of about 1 5 
members that will recommend 
three to five unranked finalists 
for the Board of Regents to con- 
sider. The Regents, said 
Iangenberg, then take over the 
process and make the final selec- 

The University System will be 
using external consultants and 
an executive search firm to aid 
in the search process. 

According to Langenberg, the 
University System has a model 
process in place that has been 
used for the six System presi- 
dents hired during Langenberg's 
tenure.The process is designed 
to foster the involvement of the 
university community as an 
important component of the 
search, he said. 

Immediately, Langenberg 
began meeting with various 
groups on campus, including 
staff from the Academic Affairs, 
Administrative Affairs, Student 
Affairs and University Advance- 
ment offices, deans, student lead- 
ers, College Park Senate execu- 
tive committee members and 
members of the various 
President's Commissions on cam- 
pus. In addition, he met with 
other constituencies such as the 
Board of Visitors and alumni. 

These focus groups were held 
for the purpose of learning and 
hearing views, said Langenberg. 
Questions posed to each group 
included: What is your assess- 
ment of the present state of the 
University of Maryland? Where is 
the university headed? Where 
should the university be 10 years 
hence? What are the most impor- 
tant personal characteristics of 
the president who will lead the 
University of Maryland? 

The search committee, which 

Langenberg anticipates having in 
place by the end of January, will 
most likely include some faculty, 
students and staff from the uni- 
versity among its members. He 
began soliciting nominations and 
expressions of interest at the out- 

George Marx, the System's 
vice chancellor for academic- 
affairs will serve as the liaison 
between the search committee 
and Langenberg. The delibera- 
tions of the search committee 
will not be public, said 

Speaking at a community 
forum held Jan. 7, Lingenberg 
assured the faculty, staff, students 
and friends present that having a 
new president named by sum- 
mer is an achievable goal. He 
admitted that he understood 
people's uncertainty, given that 
"in academe it seems to take 
longer to fill an appointment 
than it does to create a human 
being from scratch." But he 
hopes to have a successor 
named "the day Brit Kirwan 
walks out the door," he said. 

Calling the University of 
Maryland, College Park,"one of 
the most vital and dynamic cam- 
pases," Langenberg said that he 
believes the Regents will have a 
difficult task of finding one can- 
didate among the many superb 
candidates the search committee 
will recommend. He noted that 
the level of excellence this cam- 
pus has achieved and the 
momentum it is experiencing 
make this campus very attractive 
to many candidates. "(The uni- 
versity] is one of the brightest of 
the new constellations emerging 
into the limelight," he said. 

One faculty member drew a 
well-deserved chuckle at the Jan. 
7 forum when he noted to 
Langenberg that he knew of "a 
recently named Ohio State 
University president" who would 
be a perfect candidate. Kidding 
aside, Langenberg said that "this 
university's next president could 
be someone much like Brit who 
didn't seem a likely candidate for 
another university," although the 
search committee certainly will 
not limit itself to sitting presi- 
dents as the only viable candi- 

Pres. William E. Kirwan is pictured above addressing the media, who gathered in his office Jan. 5 
for a press conference. Later that afternoon, Kirwan boarded a plane for Columbus, Ohio, where 
Ohio State University officials announced he had been named president of that university. 

Kirwan Headed for Ohio State 

Choking back tears, Pres. 
William E. Kirwan stood before 
a standing room only crowd in 
Van Munching Hall Jan. 7, and 
confirmed what many had 
hoped was a false rumor: he 
was leaving the University of 

Just two days 
earlier, Kirwan 
had officially 
accepted the pres- 
idency of Ohio 
State University, a 
move that 
shocked and 
stunned this cam- 
pus community 
that has come to 
consider Kirwan 
"ours," someone 
who would 
always be at the 
University of 

"I'm not leav- 
ing because there 
is any place better 
for me to be than 
this university," 
Kirwan told the faculty, staff, 
students and friends gathered. 
But having served the universi- 
ty for 34 years, nine of them as 
president and eight as provost, 
Kirwan said he felt it was time 
for him to move on. Precisely 

because he cares about the 
university, said Kirwan, it is in 
this institution's best interest 
that he leave and allow some- 
one new to lead the university 

"It's a good time for me to 
go — at least while some still 

Whether this year or in the next 
few years, the time has come 
when I believe the university 
would be better served by 
allowing a new president to build 
on the impressive base of excel- 
lence and enormous momentum 
we have at College Park." 

— Pres. William E. Kirwan 

don't want me to go," he 
joked. "And it could not be a 
better time for this university 
to search for a new president." 

The Van Munching Hall 
forum was Kirwan's first 
opportunity to speak directly 

to the campus community 
about his decision. News of his 
resignation broke suddenly 
and unexpectedly over the 
weekend, as employees were 
enjoying the final days of their 
holiday break. Many were 
stunned to return to work that 
Monday morning, Jan. 
5, to the news that 
Kirwan would be 
heading to Ohio 

Kirwan initial- 
ly issued an e-mail to 
everyone on campus, 
announcing his deci- 
sion to leave, but also 
wanted to personally 
speak with faculty, 
staff and students 
about his decision. 
As Kirwan 
noted in his e-mail 
letter, the decision 
was not made easily 
"To a large extent it is 
based on my sense 
that, regardless of any 
other considerations, 
I have served as a senior offi- 
cer of this university for about 
as long as anyone should hold 
such positions at a single insti- 
tution. Whether this year or in 
the next few years, the time 

— continued on page 7 

2 Outlook January 27, 1998 

in memonum 

Dorothy Seidman Bilik 

Dorothy Seidman Bilik, 
69, literary critic, scholar of 
Yiddish language and litera- 
ture and folk dancer died 
peacefully in her sleep at 
her home in Silver Spring on 
Jan. l.The cause of death 
apparendy was a stroke, she 
had been under treatment 
for high blood pressure. 

A memorial service is 
scheduled for Feb. 1 at 2:30 
p.m. in Memorial Chapel. 

Bilik taught comparative 
literature, Yiddish language 
and literature and Holocaust 
literature at the university 
for more than 25 years. 

Although regarded by her 
students as a rigorous 
teacher, her course on "The 
Holocaust in Film and 
Literature," offered in both 
the honors program and the 
regular curriculum, was 
always oversubscribed. At 
Maryland she served on 
many committees and was 
secretary of the Faculty 
Guild. She was elected asso- 
ciate professor emerita on 
her retirement in 1995, but 
was invited to return from 
retirement last year to teach 
the Holocaust course again. 

Bilik's many publications 
include Immigrant 
Survivors: Post-Holocaust 
Consciousness in Jewish 
American Fiction, published 
by Wesleyan University Press 
in 1981 and most recently, 
"Glikl of Hameln" in Yale 
Companion to Jewish 
Writing and nought, pub- 
lished by Yale University 
Press in 1997. She was a par- 
ticular expert on the 1 8th 
century Yiddish memoirist 
Glikl of Hameln and pub- 
lished a fundamental article 
on the text of that writer in 
the journal Yiddish in 1992. 
She was invited to lecture 
on Glikl at the State 
University of New York, New 
Paltz last November. At her 
death she was the immedi- 
ate past president of the 
American Association of 
Professors of Yiddish. 

Bilik was born Dorothy 
Seidman in Brooklyn. Her 
mother and father were 

immigrants from Poland and 
Lithuania and the family was 
bilingual in English and 
Yiddish. Graduating from the 
highly competitive Erasmus 
High School in Brooklyn, she 
liked to recall that, whatever 
her later intellectual enthusi- 
asms, she was in those days 
one of the bobbysoxers hop- 
ping and screaming at Frank 
Sinatra's famous initial con- 
cert at the Paramount in 
New York City. She received 
her BA degree at Brooklyn 
College in 1950. She 
received an MA at the 
University of Cincinnati in 
1969 and taught there for 
three years. In 1977 she 
received her Ph.D. from the 
University of Maryland. 

A transplanted New 
Yorker, she continued to par- 
ticipate in the life of that 
city. She counted among her 
personal friends such intel- 
lectual figures as Irving 
Howe and Lionel Abel. A let- 
ter from Cynthia Ozick was 
on her desk at her death, 
awaiting reply. 

Bilik contributed to 
Washington life as well, serv- 
ing since her retirement as a 
volunteer at the Smithsonian 
Festival of American Folklike 
on the mall and as a docent 
at the Kreeger Museum. A 
lover of music, she was a 
folk dancer of formidable 
enthusiasm, flatly refusing to 
let physical ailments get in 
the way of her dancing. 

According to her friends, 
of all her loves none exceed- 
ed that for her children and 
grandchildren, who returned 
it in full measure to their 

Her marriage to Al Bilik 
ended in divorce. Survivors 
include a daughter, Lisa 
Forberg of Windham, NH; a 
son, James Bilik of New 
York; a brother, Arthur 
Seidman of San Francisco 
and her grandchildren 
Daniel and Julia Forberg and 
Lena and Henry Bilik. 


Melvin Hall Bound for Arizona, 
Wellford to Serve as Acting Dean 

Melvin Hall, dean for 
Continuing Education, Summer 
and Special Programs has 
accepted a position as execu- 
tive director and dean of the 
Center for Excellence in 
Education at Northern Arizona 
University. He assumes his new 
role on Feb. 1. 

The Center for Excellence in 
Education is Northern Arizona 
University's College of 
Education, offering undergradu- 
ate degrees and master's and 
doctoral programs in more than 
24 teaching locations through- 
out Arizona, including several 
sites on Native American 

Since his 
as dean at the 
University of 
Maryland in 
1994, Hall has 
overseen a sig- 
expansion in 
the universi- 
ty's summer 
programs that 
has resulted in 
a steady 
growth in the Melvin Hall 
number of students annually 
enrolled, significant increase in 
revenues distributed to academ- 
ic units involved, and enrich- 
ment of curricular options avail- 
able to students. According to 
Vice President for Academic 
Affairs and Provost Gregory 
Geoffroy, Hall also significantly 
expanded the role and scope of 
his administrative unit, giving it 
a strong focus on outreach pro- 
grams that serve both regional 
and international audiences. 

"Dean Hall brought into his 
unit the Flagship Channel and 
transformed that operation into 

a successful public outreach 
component of the university," 
says Geoffroy. 

With Hall's departure, 
Charles Wellford, professor of 
criminology and criminal justice 
has been appointed to serve as 
acting associate provost and 
dean of the Office of 
Continuing Education, Summer 
and Special Programs until the 
position is filled. 

Wellford, who is director of 
the Center for Applied Policy 
Studies, is a long-time member 
of the University of Maryland 
faculty and has considerable , 
administrative experience and 
involvement with a number of 
major campus 
issues. From 
1981 to 1995 he 
served as chair 
of the depart- 
ment of crimi- 
nology and crim- 
inal justice and 
helped build a 
program consid- 
ered among the 
very best in its 
discipline in the 
nation. In addi- 
tion to leading 
the department and serving on 
numerous committees in the 
College of Behavioral and Social 
Sciences, Wellford has held 
major campus posts and served 
as chair of the College Park 

A member of the Athletic 
Council (1986^89 and 1992-95), 
Wellford chaired the campus 
Academic Policy Advisory 
Committee of the Athletic 
Council. Recently, he was 
appointed to a five-year term as 
the faculty athletic representa- 
tive to the NCAA and chair of 
the Athletic Council. 




Spring 1998 

□ Feb. 3 

□ Feb. 10 

□ Feb. 17 

□ Feb. 24 

□ March 3 

□ March 10 

□ March 17 

* Outlook npt published 
due to spring break 

□ March 31 

□ April 7 

□ April 14 

□ April 21 

□ April 28 

□ May 5 

□ May 12 

□ May 19 

Summer 1998 

□ June 16 

□ July 21 

Flannery Named Acting 
Executive Director 

of External 

Teresa Flannery, director of 
University Marketing, has 
assumed additional responsibil- 
ities as acting executive direc- 
tor of external communica- 
tions.The appointment, which 
was effective Dec. 1 , was 
announced by Reid Crawford, 
vice president for University 

In her expanded role, 
Flannery will provide leader- 
ship for integrating the efforts 
of the offices of University 
Relations, University 
Publications, University 
Marketing, and the University 
of Maryland Downtown 
Center in Baltimore. 

After a national search, 
Flannery was appointed to the 
newly created director of uni- 
versity marketing position last 
July. Previously, she had been a 
long-time staff member in 
Undergraduate Admission. She 
has earned three degrees from 
the university. 

University Partnerships 

The city of College Park and 
the University of Maryland 
recently established the 
College Park City-University 
Partnersliip to support the 
development of activities and 
programs beneficial to both. 
The partnership is composed 
of two standing committees, 
the commercial rcvitalization 
committee and die housing 
revitalization committee, which 
will consist of nine to 1 1 mem- 
bers each. Upon seeking input 
from the citizens of College 
Park and members of the uni- 
versity community, the commit- 
tees will each develop a priori- 
tized list of possible programs, 
activities and projects to under- 
take in 1998 and submit them 
to the board for review. The 
progress of the proposed items 
will be monitored by the com- 
mittees and revised accordingly 
each year. 

The board is looking for 
committee members with rele- 
vant technical background and 
will accept nominations until 
Feb. 12. 

For more information about 
nominations, contact Brian 
Darmody, senior adviser to the 
president for economic devel- 
opment and vice chair of the 
partnership, at 405-1 990, or 
Richard Wagner, chair, at 4 1 0- 
728-1810 or 410-337-6200. 


Outlook Is the weekly faculty-staff newspaper serving the University of Maryland campus community. Vice President for University Advancement Reld Crawford, 
Acting Director for External Communications Teresa Flannery, Executive Editor Roland King. Editor Jennifer Hawes, Assistant Editor Londa Scott, Editorial Interns Kelley 
Fitzgerald. Phillip Wlrta. Letters to the editor, story suggestions and campus information are welcome. Please submit all material two weeks before the Tuesday of pub- 
lication. Send material to Editor, Outlook, 2101 Turner Hall, College Park, MD 20742. Telephone (301) 405-4629; e-mail; fax (301) 314- 
9344. Outlook can be found online at 

January 27, 1998 Outlook 3 

Promoting Excellence: APAC Recommends Grad. Program Changes 

In this second year of imple- 
menting the initiatives in the 
Strategic Plan, improvement of 
graduate programs has been 
one of the central topics for discussion 
and the subject of much activity across 

One of the major goals established 
by the Strategic Plan is "building corner- 
stone programs of excellence in gradu- 
ate education and research." In response 
to this mandate, a Graduate Program 
Review Committee established in 1996 
assessed the academic reputation and 
quality of the graduate programs and 
identified 1 5 that "confront serious 
challenges" and should be considered 
for discontinuation (this report 
received extensive coverage in an arti- 
cle in the Sept. 9, 1997 issue of 
Outlook). Acting on the advice of the 
Academic Planning Advisory Committee 
(APAC), which engaged in intensive 
review of the programs under consider- 
ation, and after full consultation with 
the deans and the departmental faculty 
and administrators of the concerned 
programs, Vice President for Academic 
Affairs and Provost Gregory Geoffroy 
has submitted to Pres. William E. Kirwan 
a list of recommendations for action 
that bring the university considerably 
closer to the goal of supporting and 
maintaining at the graduate level only 
those programs that "can measure up 
to the highest standards of quality" 
(1996 Strategic Plan, p. 17). 

In the course of APAC's considera- 
tion of these 1 5 programs, faculty and 
administrators in each program were 
asked to review the effectiveness of 
their programs, to consider ways to 
address weaknesses and to support 
strengths, and to propose alternative 
strategies for moving their degree pro- 
grams toward greater distinction. In sev- 
eral instances, these alternative strate- 
gies were adopted in APAC's and the 
provost's recommendations. Both the 
provost's recommendations and APAC's 
have been distributed to all deans, 
department chairs and directors of 
graduate programs. 

APAC was asked to "consider such 
issues as centrality to the academic mis- 
sion, the effect on the university's ser- 
vice mission, joint efforts with external 
agencies, efficiency of resource use, and 
any other relevant factors affecting a 
program's potential for excellence" in 
developing its recommendations. Its 
reviews, therefore, were based on a 
broader set of criteria than that used by 
the Graduate Program Review 
Committee. A summary of the recom- 
mendations by APAC and the provost 
concerning each of the programs stud- 
ied and of actions being taken is given 
below. The rationale and details of spe- 
cific decisions may be found in the 
provost's and APAC's reports. 

As a result of its deliberations, APAC rec- 
ommended, and the provost concurred, 
that the campus take no action con- 
cerning three programs identified by 
the Graduate Program Review 
Committee: the Ph.D. program in food 

science, the Ph.D. program in hearing 
and speech sciences, and the M.S. pro- 
gram in fire protection engineering. 

APAC recommended that the Ph.D. 
program in theatre be discontinued, and 
the provost concurred. Pres. Kirwan has 
forwarded this recommendation to the 
College Park Senate for its review. 

As a result of lengthy discussions 
with the deans and faculty involved, 
APAC and the provost recommended 
significant restructuring in other pro- 
grams to address weaknesses or issues 
of concern, as follows: 

1 . In the College of Agriculture and 
Natural Resources, APAC recommended 
closing the Ph.D. program in horticul- 
ture. The recently formed department 
of natural resource sciences and land- 
scape architecture is designing a new 
Ph.D. program meant to supersede the 
current programs in horticulture and in 
agronomy. To maintain continuity in 
anticipation of this new program pro- 
posal, Geoffroy has agreed to delay a 
recommendation for closure until later 
this Spring when the proposal for the 
new Ph.D. program will be evaluated by 

APAC recommended that the doctor- 
al program in biological resources engi- 
neering be the focus of serious review 
by the provost, the program faculty and 
the deans of Agriculture and Natural 
Resources and Engineering concerning 
the appropriate scope, direction and 
collaborative efforts of this program. 
The provost is implementing this rec- 

2. In the College of Arts 
and Humanities, APAC and 
the provost concurred in sup- 
porting constructive discus- 
sions that have occurred in 
the College aimed at creating 
a consolidated Ph.D. program 
in comparative literature, 
French, and German, and a 
master's degree program in 
second language acquisition 
that will supplant the existing 
master's programs in German 
and Russian. The College has 
committed to this course of 
action and an appropriate 
timetable for submission of 
the new program proposals. 

3. In the College of 
Education, APAC recommend- 
ed closing the master's and 
Ph.D. programs in measure- 
ment, statistics, and evalua- 
tion. Geoffroy has delayed a 
decision in this case pending 
proposals from the depart- 
ment that will address the 
particular issues that led APAC 
to its conclusions. These pro- 
posals are expected in mid- 
January, after which time 
APAC will be asked to revisit 
its recommendation in light of 
this additional input. 

4. Finally, in the College of 

Engineering, the provost decided not to 
accept APAC's recommendation that the 
Ph.D. program in nuclear engineering 
be discontinued. After extensive discus- 
sions, the dean, the department chair 
and the program faculty have commit- 
ted to a redirection of the nuclear engi- 
neering curriculum that will accom- 
plish APAC's intentions and that can 
occur most effectively under the cur- 
rent M.S. and Ph.D. programs in nuclear 

In addition to recommendations for 
addressing the weaknesses of several 
graduate programs, the Graduate 
Program Review Committee had 26 
other recommendations diat focus on a 
variety of initiatives to promote and 
support existing excellence, and many 
of these are in various stages of consid- 
eration and implementation. For exam- 
ple, the College Park Senate has already 
approved the recommendation to 
appoint to a two-year term members of 
the campus Appointment, Promotion, 
and Tenure Committee, to facilitate the 
imposition of the highest standards for 
faculty promotion and tenure. Several 
recommendations call for targeting 
enhanced funding for programs that 
have achieved excellence and programs 
with high potential. Consequendy, this 
year the deans have been asked to 
emphasize graduate program improve- 
ments in their requests for reallocated 
funds, and during the spring semester, 
APAC will prioritize these requests and 
advise the provost on appropriate tar- 
gets for these reallocations. 

A number of other recommendations 

fall under the purview of the Graduate 
School and are being addressed under 
the leadership of Dean Ilene Nagel.The 
following recommendadons, among 
many others, are being considered: 
increases in fellowship funding and 
flexibility in allowing programs to set 
stipends for graduate students; develop- 
ment of standard formats for databases 
on graduate students and graduate pro- 
grams; and collaboradve efforts and ini- 
tiatives to improve recruitment and 
retention rates in graduate programs. 

According to Geoffroy, "Taken 
togedier, all these steps are expected to 
make a significant difference in the 
quality of the university's graduate pro- 
grams. I have been impressed by the 
dedication to excellence in both the 
faculty conducting these intensive 
reviews and the faculty whose pro- 
grams were being reviewed, and I have 
been grateful for the outstanding and 
full cooperation of deans, department 
chairs and faculty during the entire 

In 1996-1997, in response to the 
Strategic Plan, the campus focus was on 
consolidating and building on the uni- 
versity's impressive recent successes in 
offering high quality undergraduate 
education to outstanding undergradu- 
ates. This year's focus on achieving 
excellence in graduate education con- 
tinues the momentum generated by the 
Strategic Plan and reaffirms the univer- 
sity's serious commitment to achieving 
the goals that will bring the University 
of Maryland into the top rank of public 
research universities. 

Recreation Center Opening Delayed 

You will have to wait just a little longer for the opening of the new Campus 
Recreation Center on north campus. Additional construction time is extending the 
opening to Friday, Feb. 27 at 3 p.m. 

All of the facilities are scheduled to be available at this time, with the exception of 
certain health services which will be provided as soon as enough trained and certified 
staff members are available, according to CRS Marketing Coordinator Amy Terhaar. 

Faculty and staff will have until April 1 to use the center for free and decide whether 
or not to invest in the membership fee of $156 per year, or $52 per semester and $26 
per summer session. 

If you are curious about what the center will offer, don't hesitate to take advantage 
of the tours which will run Monday through Friday from 4-6 p.m. from now until the cen- 
ter's opening. To make a tour appointment, contact Amy Terhaar at 314-7217. 

4 Outlook January 27. 1998 

dateline maryland 



Training & Development 

1:304:30 p.m. "Team Building "This 
introductory workshop will discuss 
the pros and cons of working in 
teams and how interpersonal habits 
affect team success. Participants will 
use the FIRO-B instrument which 
provides feedback on an individ- 
ual's interpersonal needs and how 
those needs affect team interaction. 
Some of the traits of good teams, 
their design, and their success fac- 
tors will be discussed. 4205 
Hornbake Library. 5-5651. 

Computer Training 

6-9 p.m. Want to learn how to use 
your e-mail? Surf the Web ? This 
course teaches you how to do both 
using "Pine" and "Netscape" 
which are the most popular pro- 
grams in use today. Learn how 
to read, store, send mail and more. 
Also learn how to navigate 
the World Wide Web with ease, 
understand URLs, bookmarking. 
efficiency tips, and more. 4404 
Computer & Space Sciences Bldg. 


Training & Development 

9 a.m. - noon. "Understand Your 
Office's Image Using Feng Shui.'At 
its root. Feng Shui involves balanc- 
ing and harmonizing the energy of 
an environment — be it an office, stu- 
dio, home or retreat. This fascinating 
presentation will explain the princi- 
ples which influence the atmos- 
phere of the workplace and tips for 
improving the environment to sup- 
port your work. Office layout, desk 
placement, lighting, clutter removal, 
and other factors which affect ener- 
gy and your productivity in the 
workplace will be discussed. 1 101 U 
Chesapeake Bldg. 5-5651. 


3:30 p.m. Meteorology 
Seminar:"Evolution of the 1997-98 
El Nino," Dr. LisanYu, Joint Center 
for Earth System Science, NASA. 
2324 Computer & Space Sciences 

Computer Training 

6-9 p.m. "Introduction to 
Mathcmatica'Afraid of Math? 
Trouble seeing concepts? Harness 
die power of an industry leader in 

solving, plotting, and visualizing math 
concepts. Used in high schools, col- 
leges, and the professional work envi- 
ronment. Take advantage of this topic 
as it is only offered for two weeks. 
4404 Computer & Space Sciences 
Bldg. 5-2940/2945.' 



Computer Training 

1-4 p.m. "Introduction to 
Mathematica" Afraid of Math? Trouble 
seeing concepts? Harness the power 
of an industry leader in solving, plot- 
ting, and visualizing math concepts. 
Used in high schools, colleges and 
the professional work environment. 
Take advantage of this topic as it is 
only offered for two weeks. 4404 
Computer & Space Sciences Bldg. 5- 


7:30 p.m. "The King's Noyse," with 
Ellen Hargis. soprano. Directed by 
David Douglass, this highly sought- 
after group specializing in the music 
of the Renaissance violin band pre- 
sents "Stravaganze" — a program of 
17th-century Italian songs and 
dances. 403-4240.' 


Computer Training 

6-9 p.m. "Introduction to Unix" 
Discusses the Unix operating system 
which in its concept and use is the 
basis of all operating systems today. 
Discussed arc the anatomy of typical 
Unix commands, the file system, list- 
ing files, making directories, creating 
copies of files, renaming files, aliasing 
commands, processes and jobs, and 
more.This course will also feature 
"Pico." an easy and fundamental text 
editor. Computer & Space Sciences 
Bldg. 5-2940/2945.' 



Computer Training 

6-9 p.m. "Introduction to 
Mathematica" Afraid of Math? Trouble 
seeing concepts? Harness the power 
of an industry leader in solving, plot- 
ting, and visualizing math concepts. 
Used in high schools, colleges and 
the professional work environment. 
Take advantage of this topic as it is 
only offered for two weeks. 4404 
Computer & Space Sciences Bldg. 5- 

Bring in the Noyse... 

Harmonia Mundi recording artists The King's Noyse, together with the renowned 
lute virtuoso Paul O'Dette, will present 17th century Italian songs and dances for voice 
and violining band from their recent CD Stravaganze on Sunday, Feb. 1 at 7:30 p.m. at 
the University College Inn & Conference Center. A pre-concert conversation at 6 p.m. 
(separate admission) features King's Noyse director David Douglass and WETA's Robert 
Aubry Davis. 

One of America's best-known and most highly acclaimed early music groups, The 
King's Noyse is modeled on that most popular of Renaissance ensembles, die violin 
band and includes vocals (soprano soloist Ellen Hargis). From its founding by Douglass 
in 1988,The King's Noyse has performed in major venues across the United States and 
Europe and in man) of the world's most prominent early music festivals. These innova- 
tive fiddlers play on a set of Renaissance-style violins and bows built especially for 
them. This set, the only one of its kind in North America, inspires the musicians of The 
King's Noyse to rediscover the real sound of the vast repertoire that violin bands 
played in their heyday, an alloy of the popular and the sophisticated. 

Tickets for the King's Noyse featuring Paul O'Dette are $22 ($9.50 for full-time stu- 
dents with ID and children over 7; 10 percent discount for University of Maryland fac- 
ulty, staff and Alumni Association members; $2.50 discount for senior citizens). Seminar 
tickets are $3/individual. $8/family (up to four). To charge tickets by phone, or for fur- 
ther information, call the Concert Society at (301) 403^4240 or send e-mail to 


Febrtiary February 


Computer Training 

6-9 p.m. "Introduction to 
Mathematica" Afraid of Math? Trouble 
seeing concepts? Harness the power 
of an industry leader in solving, plot- 
ting, and visualizing math concepts. 
Used in high schools, colleges and 
the professional work environment. 
Take advantage of this topic as i( is 
only offered for two weeks. 4404 
Computer & Space Sciences Bldg. 

Computer Training 

4-7 p.m. "Basic Training" Join the 
Information revolution: Want to learn 
how to use your e-mail? Surf the 
Web? This course teaches you how 
to do both using "Pine" and 
"Netscape" which are the most popu- 
lar programs in use today. Learn how 
to read, store, send mail. decipher an 
e-mail address, plus more. Also learn 
how to navigate the World Wide Web 
with case, understand URL's, book- 
marking, efficiency tips and more. 
4404 Computer & Space Sciences 
Bldg. 5-2940/2945.' 

Calendar Guide 

Calendar phone numbers listed 
as 4-xxxx or 5-xxxx stand for the pre- 
fix 314- or 405-. Events are free and 
open to the public unless noted by 
an asterisk (*). 

All calendar information for 
Outlook is downloaded directly from 
inforM's master calendar, located 
on the Internet at 

Submissions to inforM can be 
made by e-mail to: calendar© 
umail.umd. edu.To reach the inforM 
calendar editors by phone, call 405- 

School of Music Notes, Jan. 29 - Feb. 5 

•The Mar ndi fospd Choir will hold auditions on Jan. 29 and Feb. 5 ai 7 p.m. in Room 2 Mil ol thcTawcs Find Arts Bldg, 

lor DeWaync Gregory will hold open auditions lot those- who have .( passion for singing gospels, spirituals, and all 
kinds of sacred and secular music. Applicants should come prepared to sing two songs or their choice, one musi ix a 

- Interested parties may respond by calling (301) 93i-Sl 15 and leaving their name, phone number, and voice style. 
Walk-ins are welcome 

• On Saturday, Jan.31 ;" 8 p.m. the annual Artist scholarship Benefit Series presents "Happy Birthday, Mozart ' in memor 
S:ira Watkins Shirlc\-Ouirk, a lecturer in the School of Music. The Maryland Symphony Orchestra, conducted by William 
Hudson, will open the program with Mozart's Overture and two arias from Don Giotaimi. The program will also include 
Mozart's Piano Concerto No. 9 in li Flat Major. K. J71 . with pianist LariSSa Dedova and Hummel's Trumpet Concerto featuring 
Head on trumpet.Tawes Fine Arts BIOp.. SI 150.' 

January 27. 1998 Outlook 5 

High Tech Meets Higher Education in the Classroom 

Institute for Instructional Technology Helps Faculty Integrate Technology into their Curriculum 

Realtime web conferencing. 
Interactive listservs. Websites with 
audio and javascript. 

Combining current higher education 
curriculum with the latest in 21st cen- 
tury technology isn't always an easy 
task. However, the Institute for 
Instructional Technology is helping to 
assist university faculty in bringing the 
newest technological twists to the 
classrooms and lecture halls of 

The Institute for Instructional 
Technology (IIT) is a faculty-centered 
initiative which is co-sponsored by 
Academic Information Technology 
Services (alTs) and the Center for 
Teaching Excellence. 

According IIT's website, the pro- 
gram "provides skills training and peer 
mentoring to faculty wishing to 
explore the ways in which technology- 
can be integrated into their course cur- 

What makes the program unique is 
its hands-on interactive approach. 
Faculty can bring in materials that are 
currently used in a specific course and 
IIT provides them assistance and train- 
ing in transforming the materials into a 
technological work-in-progress. 

"Faculty were struggling with the 
fact that there was more technology 
available, but they weren't sure how to 
utilize it in their classes," says Deb 

Mateik, manager of training services for 
alTs. "We put together several training 
days focusing on a topic with ample 
workshop time where we can get them 
started on actually building a product." 

University faculty participating in IIT 
workshops are assisted not only by 
trainers, but by faculty mentors who 
may have sat perplexed in the same 
class a semester before, but who are 
now pros at whipping out a web page 
or developing a sharp Power Point pre- 
sentation. Faculty mentors also provide 
insight into how best to integrate tech- 
nology into their curriculum. 

"It's really helping people in a 

very fundamental way with getting 
tuned into how to use technology," says 
James Greenbcrg, director of the Center 
for Teaching Excellence. 

Jo Paoletti. associate professor of 
American Studies, has taken a number 
of classes through IIT and utilizes what 
she's learned in her curriculum. As a 
result, her classes have been web-based 
for the past two years and some 
of her classes meet in the 
computer lab at least 
once a week, she 

Currently more faculty are willing to 
embrace new technology and bring it 
into their classes. According to Mateik, 
two years ago alTs processed about 30 
class listservs a semester, now it 
processes about 100. 

"Before the web, most people 
thought of a computer as a tool for 
doing word processing or crunching 
numbers. Now it's a tool for communi- 
cating and gaining access to the rest of 
the world," Mateik says. 

IIT workshops are held throughout 
the year, with the longer sessions being 
held during winter break and summer. 
Mateik says thus far the most popular 
subject has been the web page devel- 
opment. Classes offered include 
"Presentation Graphics for the 
Everything You Want to 
Know About the World Wide 
Web as a Learning and Teaching 
Tool," and "Digital Imagery and 
Advanced Photoshop." 

"We're constantly looking for 
new things to add and ways to 
improve the modules," Mateik says. 

For more information about IIT, visit 
their website at <inform.> 


New Computer Simulation Gives First Full-Length Look at 
Impact of Major Solar Storm on Earth's Atmosphere 

Researchers at the university have 
produced the first comprehensive, 
three-dimensional computer anima- 
tions of what happens when the ener- 
gy from a solar eruption hits the 
earth's magnetic field and upper 

Developed by a university team led 
by Dennis Papadopoulos, professor of 
physics and astronomy, and Charles 
Goodrich, director of the university's 
Advanced Visualization Laboratory — 
these animations are a critical and 
novel element of research that is shin- 
ing new light on the origin and effects 
of magnetospheric storms. In the 
future, this new information may 
make it possible for "space weather" 
forecasters to predict the timing and 
impact of these storms, which, if large 
enough, can disrupt electric power 
grids and disturb or even damage 
satellite-based communications and 
navigation systems. Such predictions 
could allow precautions to be taken 
to protect satellites, power grids or 
other at-risk technologies. 

Magnetospheric storms and sub- 
storms often are caused by coronal 
mass ejections, the violent eruptions 
of hot gas from the sun. Downwind 
from those eruptions, the invisible 
magnetic shell (or magnetosphere) 
that shields Earth from the sun's parti- 

"This is a global picture 
of what is going on in the 

cles and radiation is regularly distort- 
ed and shorn by these storms. 

To better understand these phe- 
nomena, Papadopoulos, Goodrich and 
their colleagues have developed a 
series of animations that depict how 
Earth's magnetosphere responds to 
the streams of energetic particles or 
solar wind that 
is produced by 
the sun's coro- 
nal mass ejec- 
tions. These 
depictions are 
using powerful 
data from a 
recently com- 
pleted comple- 
ment of space 
weather satel- 
lites and data 
from ground 

In their latest animation, the 
researchers have for the first time 
reconstructed the evolution of the 
earth's magnetic bubble or shield as it 
was bombarded by a magnetospheric 
storm that began on Jan. 6, 1997 and 
arrived at Earth on Jan. 10. The simula- 
tion includes an unprecedented 42 
hours (spanning Jan. 10-11) and 

reveals the shape and orientation of 
Earth's magnetic shield, as well as the 
presence of strong electric fields and 
the generation of hot plasma in the 
Earth's space environment. Such simu- 
lations will provide researchers with 
insights about the conditions that lead 
to — and perhaps trigger — magnetic 

"This is a 
global picture of 
what is going on 
in the magnetos- 
phere," says 
"Since we only- 
have a few space- 
— Charles Goodrich, director of craft, and they can 

only make point 
the university's Advanced measurements, 

this is the only 
Visualization Laboratory way to look at the 

whole system." 
In the simula- 
tion of the January event, the magnet- 
ic cloud from the sun smacks the 
magnetosphere with a burst of plasma 
up to more than 100 times denser 
than the normal solar wind. The shock 
pushes the leading edge of the earth's 
protective magnetosphere inside geo- 
synchronous orbit, where many satel- 
lites are positioned. It marks the first 
time that theorists have been able to 

model and replicate a real event of 
such long duration in the Earth's mag- 

In comparing the university simula- 
tion with observations from space- 
craft during the January 1 997 event, 
Papadopoulos, Goodrich and col- 
leagues found that their model seems 
to accurately depict what the event 
looked like on a large scale. It also 
accurately reproduces the substorms 
that were observed. The Jan. 6-1 1 
coronal mass ejection event resulted 
in magnetic storms and spectacular 
auroral displays, pouring as much as 
1400 Gigawatts of electrical power 
into the atmosphere, almost double 
the electrical power generating capac- 
ity of the United States. 

The team's work is part of the 
International Solar Terrestrial Physics 
(1STP) program, a joint, comprehen- 
sive effort by many different scientists 
to observe and understand our star, 
the sun, and its effects on Earth's envi- 
ronment in space. In the past year, a 
new fleet of primary ISTP satellites, 
together with the program's network 
of cooperating satellites, ground sen- 
sors, and theory centers have moni- 
tored approaching interplanetary 
storms for the first time, from their 
genesis to their impact on Earth. 

6 Outlook January 27, 1998 

National Trust Library 
Gets Funding 

The National Trust for Historic 
Preservation Library, a major national 
resource center dedicated to historic 
preservation, has received a total of 
$120,000 in funding in recent weeks. 

In a cooperative agreement with the 
National Center for Preservation 
Technology and Training (NCPTT), based 
in Natchitoches, La., the Library has 
received $108,000 for program support. 
This funding has enabled the Library to 
hire Jennifer Bixler, a graduate assistant, 
who is working on development 
of a Web page as well as in collection 

A portion of this funding, or $23,000. 
was channeled from the United States 
Navy to hire another graduate assistant, 
Bruce Eelman, who is processing a col- 
lection tided "The Navy Legacy 
Program."The collection includes project 
files and final products, such as training 
manuals and videos, relating to naval 
installations that have architectural or 
cultural significance. 

The $108,000 funding also will cover 
the cost of converting the National Trust 
Library's periodical data base to a Web- 
based format and the carrying out of a 
self-study of the Library. 

The second source of funding for the 
Library, a total of $ 1 2,000, is being chan- 
neled through the League of Historic 
American Theatres which received a 
grant from the National Endowment for 
the Arts. This sum will be used to pay for 
the processing of the Chesley Collection 
which was given to the National Trust 
Library in 1996 by the League. 

The collection includes clippings, 
slides, photographs, postcards, playbills 
and correspondence relating to historic 
American performance halls that was 
amassed by the late Eugene Chesley. pro- 
fessor of theatre at the University of 
California, Davis. Melissa Hilbish is serv- 
ing as project archivist for the collec- 

For further information on these pro- 
jects, contact Sally Sims Stokes, curator 
of the National Trust Library, at 405- 

Ruth Bolton, professor of market- 
ing, was named the Harvey Sanders 
Professor of Retailing and Services 

This professorship, 
thanks to the generosity 
and directives of the 
donor, Harvey 
Sandcrs.Chairman, Nautica 
Enterprises, Inc., is award- 
ed to an individual who 
shows special promise as 
an emerging leader in the 
field of marketing and 
research into retail ser- 
vices strategies. 

Paula Broglio 
Maryland English Institute Judith Hallett 
secretary and single mom, 
made her second trip to the White 
House on January 7 to hear President 
Clinton announce the results of the first 


national child care conference on Oct. 

Broglio's invitation to both of these 
events came after Hillary Clinton's Oct. 3 
visit to the University of Maryland cam- 
pus where she spoke 
about Better Child Care 
for a Better America. 
Broglio spoke to Mrs. 
Clinton about the diffi- 
culty she has finding 
suitable child care for 
her 4-year-old son with- 
in a $25,000 a year 

"It was a thrill in 
October and really won- 
derful in January |to be 
invited]," said Broglio. 
"But it's about child 

Robert Park 

Dagobert Soergel 

Glenn Edwards, a graduate of the 
University of Maryland has been 
appointed Director of the W.M. Keck 
Foundation Free-Electron laser Center at 
Vanderbilt University. He recently lec- 
tured at Maryland on the 
topic "Vibrational Dynamics 
and Laser Surgery." 

The Flagship Channel 

recently was awarded an 
"Award of Distinction," by a 
panel of judges for the 1997 
Communicator Awards. 

The award-winning pro- 
gram,"The Global Village," 
and the topic focused on 
Congress. The program was 
hosted by J.J. Green and produced by 
Serena Mann. Flagship also received an 
honorable mention for the "Maryland 
Health Today" program which focused 
on limb lengthening. This program was 
hosted by the University of Maryland 
Medical System's Ellen Beth Levitt. 

The Communicator Awards recog- 
nized outstanding work in the communi- 
cations field. Entries are 
judged by a panel of profes- 
sionals who "look for compa- 
nies and individuals whose 
talent exceeds a high standard 
of excellence and whose 
work serves as a benchmark 
for the industry." 

Judith Hallett, professor 
of classics, 
recently edit- 
ed the book, 

"Roman Ellen Williams 

Sexualities," with 
colleague Marilyn 
Skinner of the University 
of Arizona. 

Roman Sexualities, pub- 
lished by Princeton 
University Press, is a col- 
lection of essays which 
seeks to establish Roman 
constructions of sexuali- 
ty and gender difference 
as a distinct area of 
research, complementing work already 
done on Greece to give a fuller picture 
of ancient sexuality. The book will be 

published in February. 

The Executive Board of the American 
Physical Society (APS) has conferred the 
1998 Joseph A. Burton Award on 

Robert Park "for telling it 
like it is' with his widely- 
read What's New' and 
through other means on 
physics-related aspects of 
science and public policy 
issues."The award was estab- 
lished in 1974 by theAPS's 
Forum on Physics and 
Society to recognize out- 
standing accomplishments 
in the endeavor to promote 
public understanding of 
issues involving the inter- 
face between physics and 
society. Park is the author of 
numerous oped articles and book 
reviews on science which have been 
published by invitation in such newspa- 
pers as the New York Times and 
Washington Post. He has also appeared 
on television shows such as public tele- 
vision's "The Newshour" 
with Jim Lehrer. 

The 1997 American 
Society for Information 
Science (ASIS) Award of 
Merit was recently pre- 
sented to Dagobert 
Soergel, professor of 
information science, for 
his lifetime contributions 
to the theory of informa- 
tion science and to the 
development of information storage and 
retrieval systems. 

According to ASIS, Soergel "had a very 
early vision for the development of the 
field. Combining the wisdom of a 
philosopher and the rigorous thinking of 
a scientist, he is acknowledged as a 
leader in the field of information sci- 
ence. His career epitomizes the ultimate 
between research and 

The ASIS Award of Merit 
is the society's highest 
honor, bestowed annu- 
ally on an individual 
who has made notewor- 
thy contributions to the 
field of information sci- 
ence, including the 
expression of new 
ideas, the creation of 
new devices, the devel- 
opment of better tech- 
niques and outstanding service to the 

Ellen Williams has been selected by 
the president of the American Physics 
Society as an APS Centennial Speaker. In 
this capacity she is one of 200 outstand- 
ing lecturers nationwide who have 
agreed to give physics lectures of a gen- 
eral nature at colleges and universities 
throughout the United States. Her selec- 
tion was the result of nominations by 
her colleagues. 

Phone Directory 

The following administrators 
were listed in the personnel 
section of the 1997-98 
University of Maryland 
Faculty/Staff Directory with 
incorrect information. Please 
make note of the following 
changes for inclusion in your 

BABCOCK, Jeffrey N. Dr. 

48124 VM 

Exec. Dir., Center for the 

Performing Arts 

College of Arts & Humanities 

JACOBS, Wendy A 

52354 VM 

Asst. Dean, 

College of Arts & Humanities 

1 103 Francis Scott Key Hall 


MC ADAMS, Katherine C. Dr. . . 

50531 VM 

Acting Executive Director, 
College Park Scholars 
1125 Cumberland Hall 

SCHWAB, Susan C. Dr. 

56429 VM 

Prof, and Dean, 
School of Public Affairs 
2101 Van Munching Hall 
ZIP- 1821 
sschwab@puafmail . umd .edu 

Also, please make note of the 
following corrections in the 
front section of the directory. 



The new phone number for all 

listings is 6-4400 

(with the exception of Facility 

Manager, Ritchie Coliseum and 

Information, Recording).Those 

numbers remain as listed. 

2-B Elkins Building, 3300 
Metzerott Road,Adclphi, MD 

Corrections for the next edi- 
tion of the directory should be 
sent as follows: 
Front Matter 
Dianne Burch, University 
Publications, 5-4624 
or by e-mail to 

Personnel Listings 
Pamela Gilmer, Personnel, 
5-5675 or by e-mail to 

January 27, 1998 Outlook 7 

Kirwan Accepts Presidential Post at Ohio State University 

Continued from page I 

has come when I believe the universi- 
ty would be better served by allowing 
a new president to build on the 
impressive base of excellence and 
enormous momentum we have at 
College Park." 

He was, and remains emphatic in 
noting that he had not been looking 
for another position. The approach 
from Ohio State came suddenly and 
unexpectedly," he said. The more he 
and his wife Patty considered Ohio 
State's offer, he said, the more they 
began to feel it was an appropriate 
time to move. 

Kirwan joined the University of 
Maryland in 1964 as an assistant pro- 
fessor of math, fresh from receiving 
his Ph.D. in mathematics from Rutgers 
University. Rising through the faculty 
ranks, he became chair of the depart- 
ment of mathematics in 1977. He was 
appointed vice chancellor for academ- 
ic affairs in 1981 and was named act- 
ing president in 1988. Following a 
nine-month national search, he was 
appointed president of the university 
on Feb. 1,1989. 

During his distinguished career 
here at Maryland, Kirwan has become 
known for his visionary leadership 
and for his talent as a consensus 
builder among the university's large 
and diverse community. University 
System Chancellor Donald 
Langenberg praised him, saying, "Brit 
Kirwan stands out among an elite 
few — those university presidents who 
are equally successful in working with 
the internal academic community and 
the many external constituencies that 
a public university serves. He is as 
comfortable in the board room as he 
is in the classroom. He is as effective a 
fundraiser as he is an educator. He is 
as respected by state leaders as he is 
by students." 

In his nine years as president, 
Kirwan has helped the university 
achieve a level of excellence and 
recognition in which he and the cam- 
pus community can take pride. The 
colleges of business and management, 
engineering and education have been 
ranked among the top 25 in the 
nation by U.S. News & World Report, 
and the University Honors program 
was one of only nine in the U.S. to 
receive the highest ranking of three 
stars in the ARCO guide, Ivy League 
Programs at State School Prices. As a 
recent Washingtonian magazine fea- 
ture story noted, "Kids from states such as Virginia and 
North Carolina pass up their own highly regarded 
state universities to head to College Park." 

The university boasts 15 members in the presti- 
gious National Academy of Sciences, compared to one 
member in 1989, and research funding has grown 
from $87 million in FY 1989 to more than $155 mil- 
lion in FY 1997. In October, the university kicked off 
its $350 million Campaign for Maryland with more 
than half the goal already met. 

In his 1989 inaugural address, Kirwan identified 
diversity as one of his key priorities. During his 
tenure, the percent of African-American undergradu- 
ate students has grown from 9- 1 percent of under- 
graduates in 1989 to 14.5 percent in 1997.The 

reprinted from 

8Hi (Gapttal 

Jan. 8, 1998 

Our say 

Brit Kirwan was 

a great president 

at College Park 

WHILE NOT exactly a disaster for Maryland, the 
departure of University of Maryland College Park 
President William E. "Brit" Kirwan will be a real 
problem for the state, which will miss him badly. It 
will also be great opportunity for Ohio State 
University, whose presidency he decided to accept 
this week. 

We are totally prejudiced. We think Mr. Kirwan 
and his wife, Patricia, are superb people who have 
done more for higher education in Maryland than 
anyone other than former University of Maryland 
chancellor John S. Toll. They deserve the gratitude 
and approbation of all students and all state 

There has never been a better public university 
president than Mr. Kirwan, and that is not hyper- 
bole. Brit has fought 
wisely, steadfastly and 
consistently for better pro- 
grams, higher standards, 
more resources and politi- 
cal balance — and es- 
pecially for high-tech edu- 
cation combined with at- 
tention to the great ideas 
of Western civilization 
that are what a great state 
university is all about. 

That he would leave 
the University of Mary- 
land after more than three 
decades at the school — 

the site of his entire career — says very simply that 
Ohio State is doing more, and doing it better, and 
getting more support from its legislature. 

University of Maryland Chancellor Donald N. 
Langenberg is a decent and able man, but he may 
not be right when he says the search committee will 
find an equally able replacement. We know from 
personal experience on several such search com- 
mittees that the pool of talent capable of running a 
modern American campus like the one at College 
Park is limited to 300 or 400 people at most. And 
there are numerous vacancies for them to fill. 


Some of the reasons Mr. Kirwan is leaving for 
Ohio State may lie in Maryland's inane educational 
bureaucracy. The Board of Regents supervises the 
university system's 13 campuses and other insti- 
tutions, but then is subject to the duplicative 
oversight of a Maryland Higher Education Cora- 
mission that imposes its own time-wasting bureau- 
cratic procedures. The commission's job could be 
handled by a dozen coordinators instead of a vast 
bureaucracy. Virginia does it that way and has a far 
better system. 

When College Park recently helped to devise an 
improved program for technical education, which 
was widely praised, the Maryland Higher Education 
Commission couldn't wait to criticize it instead of 
praising it. A letter to the editor on this subject from 
Michael N. Rosenthal, deputy secretary of this 
commission, couldn't have been snottier, arguing 
that College Park should have devised a system for 
all 60 state institutions rather than the leading ones. 
After years of dealing with pettifogging bureau- 
crats, Ohio State — with its one Board of Regents 
and clear lines of authority — could begin to look 
pretty good. 

Maryland's system needs change. If we are to 
replace Mr. Kirwan with equivalent talent, the state 
will have to demonstrate that it meant what it said 
several years ago when the legislature targeted 
College Park to be one of America's top public 
university campuses. 

We have come a long, long way toward excel- 
lence at College Park. Last month an extremely 
complimentary article in Washingtonian magazine 
(which this company also publishes) highlighted the 
vast progress College Park has made under Mr. 

The campus has gone from a collection of 5,000 
agricultural students in a cow pasture in 1940, to a 
football factory under Curly Byrd in 1950, to 
mediocrity but better academic standards under 
Wilson Elkins in the 1960s, to striving for excellence 
under Mr. Toll in the 1980s, and now to reaching for 
greatness under Mr. Kirwan in the 1990s. 

Mr. Kirwan's successor will need a commitment 
of money and attention to excellence from the state 
if we are to have another leader of the caliber of Mr. 
Kirwan and Mr. Toll. 

Meanwhile, we thank Brit and Patti for a job well 
done — very well done — and wish them the best at 
Ohio State. 

Now let's take the University of Maryland and 
College Park and make Ohio State look up to us. 

Diversity Initiative he established was recently recog- 
nized by President Clinton's Initiative on Race as one 
of the "promising practices," efforts that are successful- 
ly promoting diversity. 

While Kirwan will remain on campus throughout 
the spring semester, news of his resignation has 
already left many expressing their grief over this loss. 
At the Jan. 7 forum, Marie Davidson, executive assis- 
tant to Kirwan put things in perspective as she shared 
an analogy she found fitting to the situation. 

"I prefer to think of his leaving like a child going 
off to college. You're sad to see that child leave, but 
you take pride in knowing that you had a role in help- 
ing them get to this point in their life," she said. 

Davidson also stressed the need for the campus to 

continue moving forward, to maintain the momentum 
Kirwan has helped create. Quoting from an African 
proverb, she said, "No matter how full die river, it still 
wants to grow." 

8 Outlook January- 27, 1998 


Ben Shneiderman: Giving Computer Interaction Conflicts the Boot 

You don't become a computer scientist without 
rebooting a lot of computers. Ask technology pragma- 
tist Ben Shneiderman. In 30 years of working with 
technology, the professor has endured a constant level 
of frustration. Good thing, too. Because his dissatisfac- 
tion led him to create a scientific discipline of the 
study of people using computers. 

It's time for people to get angry about the quality 
of service they get from their computers, 
Shneiderman contends, to 
demand better user inter- 
faces, that is, the way in 
which computers present 
information to the person 
sitting in front of them. Too 
often attachments can't be 
opened, e-mails vanish mid- 
letter and file formats don't 

In doing a recent book, 
Shneiderman had 81 photos 
sent to him in 21 different 
formats. Teenies at the 
Human Computer 
Interaction Laboratory 
(HCIL) that Shneiderman 
directs are pretty good at 
sorting things out. but it was 
still a headache." 

The frustration level is 
still high for myself and for 
many users," he says. 
"Technology is not stable. 
People are having trouble." 

With that, the lab's com- 
puters begin to crash. 

"What's happening?" Shneiderman asks Anne Rose, 
faculty research assistant and lab manager. "Network 

"I don't know." Rose says, peering at the sluggish 
screens. "This has been going on for a week and a half 
now. Every time staff comes down they can't figure it 

out. They claim no one else is complaining. Only us." 

"That's not very useful," the professor counters, 
with a lovely ironic laugh. 

Usefulness has guided Shneiderman like a blinking 
cursor since his early days in computer science. 
Originally from Manhattan, he came to Maryland in 
1976 after leaving his first teaching position at 
Indiana University. "The tranquility of the midwest 
was fine for three years but I preferred the neurosis 

of the East Coast," he 
says, "and Washington 
has a lower blood 
pressure rating than 
New York." 

career was forged 
when, as a straight 
computer scientist, 
he found interfaces 
difficult to use and 
tried applying psy- 
chological methods 
to improve them. He 
soon learned that a 
marriage of psycholo- 
gy and computer sci- 
ence could create a 
technology that was 
more in harmony 
with human needs 
and capabilities. In 
the third edition of 
his book, Designing 
the User Interface: 
Strategies for 
Effective Human- 
Computer Interaction, Shneiderman gives the exam- 
ple of the error message. 

Because computer users make errors due to lack of 
knowledge, incorrect understanding or inadvertent 
slips, they are likely to be anxious when they make a 
mistake, he writes. Negative, violent terminology, like 


Innovating Student Affairs 

The 24th Annual Maryland Student Affairs 
Conference will be held on Friday, Feb. 1 3 in 
the Stamp Student Union. Deans, directors, 
department heads and colleagues are invited to 
join fellow educators from across the region to 
explore issues and innovative practices in their 

Tided "Innovations," the conference will offer a 
collection of programs reflecting creative and 
progressive approaches to education and ser- 
vice in student affairs. Keynote speakers w are 
Theodore Manchese, vice president of the 
American Association for Higher Education, and 
Dr. Kathleen Allen, Vice President of Student 
Development at the College of Saint Benedict. 
In addition. John Schuh, professor of educa- 
tional leadership in the College of Education at 
Iowa State University, will be a featured pre- 

For a conference brochure, contact 
chairperson Deborah Grandner at 
314-7399. For additional information, 
visit the Student Affairs website at 

Learning with LAS 

The Learning Assistance Service (LAS) of 
the Counseling Center is offering a pro- 
gram of workshops, independent work, 
campus visits and counseling for high 
school students who want to develop skills 
necessary for success in college.The pro- 

gram is for all college-boiind juniors and seniors. 

The program will run Feb. 19 - May 18 on 
Mondays from 4:30 - 6:30 p.m. in Room 2201 of 
the Shoemaker Building.The cost is $225, but the 
program will be offered at half price to the chil- 
dren of University of Maryland employees. 

Workshops will focus on orientation to col- 
lege, time management, listening and notetaking, 
textbook reading, exam preparation, exam skills, 
math study skills and writing skills. 

For registration or additional information on 
the program, please contact Shirley Browner at 

Artists in Training 

The Art & Learning Center is offering many 
non-credit art and leisure courses for the spring. 
These courses are geared and 
designed for children, teens, adults 
and senior citizens. 
Courses this year include paint- 
ing, drawing, printmaking, pho- 
tography, pottery, ballroom danc- 
ing, I" ai Chi Chu'an, yoga, mas- 
sage therapy, creative writing 
and more. A discount is offered 
to those who register before 
Feb. 10. Registration will con- 
tinue through Feb. 16. For 
more information about the 
Art & Learning Center, con- 
tact 314-ARTS. 

heighten anxiety. Shneiderman suggests designers 
rewrite hostile, simplistic error messages. "BAD FILE 
NAME" might be constructively rephrased as:"File 
names must begin with a letter." Rather than con- 
demning users for what they have done, he says, it's 
critical that messages tell users what to do to set 
things right. 

The Human Computer Interaction Laboratory, a 
unit of the Institute for Advanced Computer Studies, is 
a 14-year-old interdisciplinary effort of the depart- 
ments of computer science and psychology, the 
College of Library and Information Services, and the 
Institute for Systems Research. Faculty and students 
conduct scientific studies about the design of 
advanced technology, develop theories, and build sys- 
tems that offer computer users a predictable atmos- 
phere of competence and control. 

"User friendly' is a term that grates on my nerves," 
Shneiderman says. "We study the performance of peo- 
ple to see how to build systems which have short 
learning times, rapid performance, low error rates 
and high retention over time, so people can come 
back a week or a month later and remember how to 
use a program." 

Shneiderman is proud of the work the lab has 
done over the years. "We take on projects that we 
think are worthy. That's important for us," he says. "We 
developed the prototypes for the Holocaust Museum's 
electronic encyclopedia in the mid-'80s. Going back 
to '82 or '83, we developed the idea of the embedded 
menu, the hot-link, where you click on some words 
and text and you jump somewhere else. 

Our innovation was a contribution to the design of 
the World Wide Web. We also created the world's first 
electronic book." 

Funding for HCIL comes from government and 
industry contracts and grants. Clients include NASA, 
and the Library of Congress which paid the lab to 
provide prototypical designs for the National Digital 
Library program. "American Memory," a five million- 
object collection of photographs, manuscripts, posters 
and hand-written materials to be built by the year 

Just completed was a two-year project with the 
Maryland Department of Juvenile Services. Lib staff 
made 33 visits to juvenile facilities and studied how 
Maryland's Juvenile Services 600 case workers dealt 
with 50,000 cases a year. 

"These people arc struggling with an archaic com- 
puter system which makes it hard to find out about 
the previous delinquent histories of a youth or about 
the available facilities for treatment or about the med- 
ical, educational or family background of these kids. 
So many avoid the computer, and struggle with hard- 
to-browse paper case files," Shneiderman says. "We felt 
we could increase the quality of their decision-making 
by providing interfaces that would show a juvenile's 
life history. So the case worker can see if this kid is 
suicidal or has been a drug abuser." 

Out of the juvenile justice project came a format 
for showing medical histories. Currently, HCIL is 
working with IBM on a graphical interface that will 
show physicians a person's entire medical history in 
one screen, "We believe that could make medical care 
dramatically better," Shneiderman says. 

The ability of technology to make a better world, 
to make a difference, is what keeps Ben Shneiderman 
entranced with computers despite their flaws. "My 
line these days is that we can use computers to make 
the world a little wiser, a little warmer, a little safer, a 
little more joyous," he says, turning in his swivel chair 
to face the screen again. "What do you think? Huh? 
Are the computers back up or not?"