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THE  BEHAVIORAL  SUPPORT  OF  FOUR  GROUP 
DECISION  PROCESSES:  AN  EXPERIMENTAL  STUDY 
OF  INTRA-GROUP  AGREEMENT  AND  INDIVIDUAL  PREFERENCES 

Carl  H.  Castore  and  J.  Keith  Murnighan 

#303 


College  of  Commerce  and  Business  Administration 

University  of  Illinois  at  Urbana-Champaign 


FACULTY  WORKING  PAPERS 
College  of  Commerce  and  Business  Administration 
University  of  Illinois  at  Urbana-Champaign 
March  9,  1976 


THE  BEHAVIORAL  SUPPORT  OF  FOUR  GROUP 
DECISION  PROCESSES:  AN  EXPERIMENTAL  STUDY 
OF  INTRA-GROUP  AGREEMENT  AND  INDIVIDUAL  PREFERENCES 

Carl  H.  Castore  and  J.  Keith  Murnighan 

#303 


THE  BEHAVIORAL  SUPPO,  T  OF  FOUR  GROUP 
DECISION  PROCESSES:      AN  EXPERIMENTAL  STUDY 
OF  INTRA-GROUP  AGREEMENT  AND  INDIVIDUAL  PREFERENCES* 


by 


Carl  H.  Castore  J.  Keith  Murnighan 

Purdue  University  University  of  Illinois 

West  Lafayette,  Xnd.  Urbana,  Illinois 


*This  research  was  supported  in  part  by  a  grant  from  the  National 
Science  Foundation (No.  GS27711)  and  in  part  by  a  contract 
(No.  N0001H-67-A-0226)  from  the  Office  of  Naval  Research,  each 
to  the  first  author. 


THE  BEHAVIORAL  SUPPORT  OF  FOUR  GROUP  DECISION 

PROCESSES:   AN  EXPERIMENTAL  STUDY  OF 

INTRA-GROUP  AGREEMENT  AND  INDIVIDUAL  PREFERENCES 

by 

Carl  H.  castors  J.  Keith  Mumighan 

Purdue  University  University  of  Illinois 

Abstract 

This  research  investigated  the  effects  of  four  decision  rules,  majority 
rule,  dictatorship,  unanimity,  and  consensus,  of  the  behavioral  support  and 
subjective  rei  ^tions  of  the  group  members  following  that  decision.  The 
effects  of  two  other  variables,  the  amount  of  preference  agreement  among 
the  group  members  and  the  individual  similarity  of  group  members'  preferences 
to  che  group  decision,  were  also  investigated.  The  results  for  individuals' 
subjective  -reactions  to  the  decision  generally  indicated  that  satisfaction 
with  and  commitment  to  the  decision  increased  as  agreement  within  the  group 
increased  and  as  an  individual's  preferences  were  more  similar  to  his  group's 
decision.  Ratings  of  difficu]  ;y  and  changes  in  preferences  were  greatest 
for  groups  which  reached  unanimous  decisions.  The  result:;,  for  the  behavioral 
support  of  the  decision  indicated  that  the  greatest  support  was  evidenced 
by  groupr.  with  the  greatest  amounts  of  preference  agreement  and  by  group 
meirbers  v;A1ose  individual  preferences  were  most  similar  to  the  yro;.-p  decision. 
In  addition,  the  unanimity  and  dictatorship  groups  showed  remarkable 
similarities  in  the  amount  of  behavioral  support  evidenced  at  each  level 
of  preference  agreement.  While  the  majority  rule  groups  evidenced  ligh 

.aviorial  support  of  the  decision  at  all  levels  of  preference  agreement, 
the  consensus  groups  evidenced  increasing  amounts  of  behavioral  support  as 
preference  agreement  increased. 


Group  Decisions 
2 


THE  BEHAVIORAL  SUPPORT  OP  POUR  GROUP 

DECISION  PROCESSES:   AN  EXPERIMENTAL  STUDY 

OF  INTRA-GROUP  AGREEMENT  AND  INDIVIDUAL  PREFERENCES 


The  present  study  investigated  :he  effects  of  three  variables  (i.e., 
the  decision  rule,  the  degree  of  agreement  among  the  group  members,  and 
the  similarity  of  individual  group  member's  preferences  to  the  group 
decision)  on  the  group  members'  subjective  reactions  to  their  decision 
and  their  behavioral  support  of  that  decision,  While  a  major  focus  in 
the  previous  research  on  groups  has  been  group  problem- solving  (Davis, 
1969),  the  present  study  distinguished  between  problem- solving,  where 
groups  attempt  to  find  a  solution  based  on  factual  evidence,  and  decision- 
making, where  groups  attempt  to  resolve  disparities  in  opinion  between 
group  members.  Because  decision-making  groups  often  utilize  facts,  and 
problem- solving  groups  often  utilize  opinions,  there  is  some  overlap 
between  problem- solving  and  decision-making.  The  present  study,  however, 
has  considered  a  task  which  is  almost  completely  based  on  opinion  and 
therefore  might  be  considered  an  investigation  of  "pure"  decision-making. 

Among  the  many  variables  which  might  affect  both  the  decision  which 
is  reached  ?nd  the  effectiveness  of  chat  decision  are  che  decision  rule, 
the  situation  which  the  group  faces,  and  the  individual  differences  between 
the  group  members.  Bach  of  these  three  variables  can  have  an  impact  on 
almost  any  group  decision,  and  the  present  study  investigated  each  of  them. 

Although  research  on  group  decision  rules  began  prior  to  World  War  II, 
there  are  only  a  few  utudias  in  the  literature.  Lewin,  Lippitt,  and  White's 
(1939)  study  comparing  the  effectiveness  of  majority  rule,  authoritarian, 
and  laissez-faire  decision  processes  suggested  that  the  superiority  shown 
by  majority  rule  could  be  attributed  to  the  increased  participation  and 
involvement  by  group  members  in  making  the  decision,  tore  recently, 


Group  Decisions 
3 


Harnett  (1967)  has  shown  that  individuals  will  only  resort  to  decision 
processes  other  than  strict  majority  rule  when  they  cannot  resolve  their 
differences  using  majority  rule.  These  results  imply  that  majority  rule 
is  considered  to  be  "fair",  and  that  it  is  frequently  the  decision  process 
which  groups  use. 

The  study  of  social  welfare  and  social  choice,  however,  implies  that, 
under  certain  situations,  majority  rule  may  be  clearly  unfair.  Research 
on  social  choice  centers  around  Arrow's  (1951)  classic  conclusion,  the 
general  possibiity  theorems  Given  five  reasonable  conditions  which  one 
must  find  in  any  general  decision  process,  no  single  decision  process  can 
be  formulated  to  include  all  of  the  five  conditions.  There  exists  at 
least  one  situation  where  each  decision  role  will  yield  an  inequitable 
decision.  This  applies  to  the  many  forms  of  majority  rule  as  well  as 
other  decision  schemes. 

Although  the  work  of  the  social  choice  theorists  has  not  dealt  with 
effectiveness  directly ,   the  suspicion  that  a  decision  process  which  is 
inequitable  will  also  be  ineffective  is  unavoidable  (Cartwright  and  Zander, 
1968) .   Social  choice  theorists  do  imply,  however,  that  decision  processes 
become  inequitable  when  substantial  disagreement  exists  within  the  group 
(Black,  1958).   Blake f  Shepard,  and  Mcutcn  (1964)  support  this  point  when 
they  suggest  that  maximally  effective  group  functioning  can  only  be 
achieved  when  there  is  a  total  consensus  among  the  group  members  on  the 
group's  goal  priorities  and  the  decisions  related  to  these  goals.   In 
other  words,  as  the  diversity  of  members*  preferences  for  different 
operationalizable  goals  (March  and  Simon,  1958)  increases,  a  group's 
effectiveness  will  decrease.   On  the  other  hand,  when  the  members  of  the 


Group  Decisions 
4 


group  hold  similar  opinions  or  sirrdlar  preferences,  whatever  decision 
process  a  group  uses  will  be  equitable  and  the  effectiveness  of  the  group 
will  be  relatively  high. 

The  implications  from  social  choice  theory,  then,  lead  to  the 
hypothesis  that  majority  rule  decision  processes  will  be  increasingly 
equitable  and  increasingly  effective  as  preference  agreement  among  the 
group  members  increases.   In  addition,  the  Lewis,  et ral . , (1939)  study 
leads  to  a  prediction  that  participative  decision  rules  such  as  majority 
rule  are  more  effective  than  non-participative  decision  rules.  These  two 
predictions  can  be  combined  into  a  single  hypothesis:   While  the  effectiveness 
of  majority  rule  decisions  will  vary  positively  with  increasing  agreement, 
the  effectiveness  of  non-participative  decisions  will  remain  unchanged  as 
preference  agreement  increases,  relative  to  the  majority  rule  decisions. 

The  third  variable  which  was  considered  in  the  present  study  focused 
on  one  of  the  individual  differences  between  the  members  within  each  group. 
While  personality  differences,  for  instance,  may  vary  for  different 
groups,  every  group  must  deal  with  the  fact  that  the  individual  preferences 
of  different  group  members  will  not  be  identical  to  the  decision  which  the 
group  reaches.   Indeed,  group  members  whose  own      snces  are  more 
similar  to  the  group  decision  might  be  expected  to  be  more  supportive  of 
that  decision  (Hackman  and  Morris,  1975).   Coleman  (1966)  has  also  suggested 
that  the  support  that  an  individual  accords  a  group  decision,  given  no 
coercion,  is  in  large  part  dependent  upon  the  correspondence  between  his 
personal  goals  and  those  of  the  group,  as  reflected  in  its  decision. 
In  addition,  social  comparison  theory  (Festinger,  1954)  suggests  that,  to 
the  extent  than  an  individual  views  himself  as  a  part  of  the  dominant 


Group  Decisions 
5 


majority  within  a  group,  he  will  be  relatively  satisfied  with  the  outcomes 
of  the  group  decision  and  will  be  relatively  supportive  of  th 
Alternatively,  to  the  extent  that  an  individu;     <     self  as  a 
relatively  uninfluential  member  within  a  gr<  be  relatively 

dissatisfied  with  the  outcomes  of      coup  decision  process,  regardless 
of  the  absolute  level  of  satisfaction  he  feels. 

A  previous  study  (Castore,  1973)  examined  two  of  the  variables 
investigated  in  the  present  research:  the  level  of  overall  agreement  on 
goal  priorities  within  a  group  and  the  similarity  between  an  individual's 
goals  and  the  goal  established,  by  his  group's  decision.   Four-person 
groups  used  the  method  of  elimination  (Black,  1958,  p.  217) ,  a  form  of 
majority  rule,  to  make  their  decisions.   The  results  showed  that  the 
level  of  overall  agreement  within  the  group  significantly  influenced  all 
of  the  affective  responses.  As  predicted,  there  were  higher  ratings  of 
commitment,  satisfaction  and  representativeness  and  lower  ratings. of 
difficulty  with  higher  levels  of  agreement.   In  addition,  the  degree  of 
preference  agr  ement  within  the  group  ignificantly  inf li  2nced  the  behavioral 
support  shown  by  group  members s   the  least  behavioral  support  for  the 
group's  decision  was  found  in  the  ersity  conditions.   The 

degree  of  relative  similarity  between  a  and  the  goals 

established  by  the  group  decision  also  resulted  in  positive   (and  significant) 
effects  on  the  individuals'  ratings  of  satisfaction  and  their  behcivioral 
support  of  the  group  decision.   It  is  interesting  to  note  that  post  hoc 
analysis  of  the  significant  effect  for  behavioral  support  indicated  that 
the  individual  whose  preferences  were  most  similar  to  the  group  decision 
showed  less  support  than  the  individual  whose  preferences  were  the  second 


Group  Decisions 
6 

most  similar  to  the  group  decision.   The  other  group  members  showed 
significantly  less  support  than  either  of  these  two  sets  of  individuals. 

The  pre&^nt  study,  then,  extended  this  research  to  three  other 
decision  processes,  increased  the  rather  small  sample  size  of  the  previous 
study,  and  utilized  five-person  rather  than  four-person  groups  to  ramove 
the  possiblity  of  a  stalemate  between  two  pairs  within  the  group. 

Method 

Subjects.  The  subjects      in  this  study  were  200  male  volunteers 
enrolled  in  introductory  psychology  at  a  large  midwestern  university.   All 
subjects  appeared  in  response  to  an  advertisement  promising  a  free  33  1/3  LP 
record  album  and  credit  toward  a  course  requirement  of  participating  in 
experiments.   It  was  made  clear  to  all  subjects  prior  to  their  actual 
participation  that  the  exact  LP  album  they  would  receive  would  depend 
upon  the  decisions  reached  by  their  particular  group. 

Task.  The  group  decision  task  used  in  the  first  portion  of  the 
experiment  was  chosen  to  simulate  conditions  which  are  present  when 
individuals  ir  a  group  must  reconcile  conflicting  priorities  for  alternative 
operationalizable  goals.   The  decision  task  required  the  group  members  to 
rank  a  set  of  five  LP  record  albums,  using  one  of  the  four  decision  rules. 
The  subjects  were  free  to  discuss  their  preferences  as  long  as  they  wished. 
They  were  informed  that  the  group  ranking  would  (in  part)  determine  the 
album  each  of  them  would  receive  for  their  participation,  in  the  following 
manner:   The  group  ranking  would  be  used  to  establish  a  lottery  such  that 
the  first  choice  of  the  group  would  have  a  35%  chance  of  being  the  album 
all  received;  the  second  choice,  a  30%  chance;  the  third  choice,  a  20% 
chance;  the  fourth  choice,  15%  chance;  and  the  fifth  choice,  a  0%  chance. 


Group  Decisions 
7 


As  a  reminder  to  the  subjects,  these  probabilities  were  posted  on  a 
blackboard  on  the  wall  of  their  group  room. 

Following  the  ranking,  each  group  member  completed  four  scales 
(0-100  graphic  rating  scales)  describing  his  reactions  to  the  group 
decision  in  terms  of:   (a_)  how  satisfied  he  personally  was  with  the 
ranking;  (b)  how  fairly  he  thought  it  represented  the  preferences  of 
the  group  as  a  whole;  (£>  how  committed  he  would  be  to  the  group  decision 
if  he  had  to  defend  it;  i.e.,  how  strongly  he  would  support  it;  and 
(d)  how  much  difficulty  he  thought  his  group  had  experienced  in  reaching 
the  decision.   In  addition,  the  subjects  also  indicated  the  proportion 
of  influence  they  thought  each  of  the  members  of  their  group,  including 
themselves,  had  on  the  group  decision.   This  latter  question  formed  the 
basis  of  two  variables  in  the  analysis:   (a)  the  average  amount  of 
influence  on  the  group  decision  attributed  to  an  individual  by  his 
associates  in  his  group;  and  (b)  the  relative  amount  of  influence  an 
individual  saw  himself  as  having  on  the  group  decision  process. 

The  second  portion  of  the  experiment  was  a  bargaining 
situation.   Each  subject  was  placed  ir.  a  situation  where  the  possibility 
of  coercive  pressure  from  the  other  group  members  was  minimal,  allowing 
for  measurement  of  the  extent  to  which  an  individual  independently 
supported  his  group's  decision.   Because  two  groups  made  their  rankings 
of  the  same  set  of  five  record  albums  at  the  same  time,  each  group  member 
could  be  paired  with  a  member  of  the  other  group.   Individuals  were 
instructed  to  act  as  a  representative  of  their  group  in  their  negotiation 
with  a  member  of  the  other  group.   The  result  of  the  five  negotiations  were 


up  Decisions 
8 

five  rankings  of  the  LP  albums.  Then,  the  subjects  -/ere  informed  that 

their  negotiated  solution?  \     be  weighted  as  h  heir  gz 

decision  in  determining  the  lotter     select  th  group 

members  would  receive,.   An  individual      avioral  support  of  his  grov 

decision  was  calculati  naan  R 

between  his  negotiated  ranking  and  his  group's  tanking  of  the  LP  albums. 

Procedures.   All  potential  i  .       were  given  a  number  of  five 
album  sets  of  LP  records  to  rank  one  week  prior  to       participation  in 
the  experiment.   The  rankings  of  the  albums  within  each  of  these  sets 
provided  the  basis  for  scheduling  individuals  into  groups  such  that  eight 
five-person  groups  were  formed  having  indices  of  concordance  (W)  between 
.00  and  ,20,  between  .20  and  ,40,  between  .40  and  ,60?  between  .60  and 
.80,  and  between  .80  and  1.00,  for  a  total  of  40  five-person  groups  (two 
groups  under  each  decision  rule  at  each  level  of  concordance) . 

Upon  arrival  at  the  experiment,  the  group  decision  task  and  the 
lottery  were  explained  to  the  subjects  and  any  questions  they  had  were 
answered.   The  group  discussions  were  hegur      after  it  was  clear  that 
all  group  members  understood  the  mechanics  of  the  lottery.  After  the 
group  decision  was  reached,  the  group  members  we     parated  within  their 
group  rooms  and  administered  the  scales  which  were  ussd  to  record  the 
impressions  of  the  group  decisions  and  s  influence  that  each 

had  on  the  decision. 

After  the  rating  forms  had  been  completed,  the  dyadic  negotiations 
task  was  presented  to  the  subjects.   At  this  point,  the  manner  in  which 
their  individual  solutions  would  be  added  to  their  group's  decision  to 
make  up  the  actual  lottery  was  explained.   The  subjects'  only  instructions 


Group  Decisions 
9 

for  the  negotiation  task  were  "to  act  as  a  repres<     .ve  of  your  c- 

If  there  were  any  questions  from  t        .ts  about  whether  they  tfere  to 

act  in  their  own  in1  their  sst,  the  experimenters 

simply  reiterated  that  they  were  to  "act  as  a  representative      mr  group. j! 

Following  these  instructions,  the  it  random  to 

dyads  and  these  dyads  were  seated  in         rooms  to  conduct  their 

negotiations. 

Aftex  the  negotiations  were  completed f  the  lotteries  were  constructed 

and  the  drawings  held  to  determine  the  record  the  group  members  would 

receive. 

Desigji.   The  overall  design  for  the  experiment  was  a  5  (group 


concordance)  X  4  (relative  correspondence  between  an  individuals  goal 
preferences  and  the  decision  of  his  group;  X  4  (decision  schemes)  factor: 
design.   The  level  of  overall  group  agreement  on  goal  priorities  was 
operationalized  in  terms  of  Kend-  >f  Concordance e   W 

(Kendall,  1943).   The  value  of  W  was  calculated  for  a  group  on  the  basis 
of  the  individuals5  preference  orderings  of  the  available  outcomes  expressed 
prior  to  their  partic  Latent.   Subjects  we 

preselected  and  asi        to  group  -person  groups 

were  formed  at  each  of  five  <  W  <  .20; 

(2)  .      W  <  .40;  (3)  .40  <  W  <  .60;  {4  ■  .80  <  W  <  1.00, 

Within  each  of  these  levels  the  e  ■•  attempted  to  form  groups 

with  the  lowest  concordance  values  poss 

The  relative  correspondence  between  an  individual's  preferences  and 
the  decision  reached  by  his  group  was  opera tionaiised  by  ranking  the  five 
persons  in  each  group ,  one  through  five,  in  terms  of  the  similarity  between 


up  I 

10 

their  Initial  preference  ranking  c      alternatives  and  that  arrived  at 
by  the  group  (calculated  as         :n   Pho  rank  cor:     Ion,  Peatman , 
1963). 

Pour  different  group  decisi        ss  were       major     ule, 
dictatorship*  unanimity,  at  lajority  rule  were 

instructed  to  begin  by  cho 

discussion,  to  vote  between,  them.,  as  to  be 

paired  next  with  one  of         tiing  alternatives.   Sequential  pairings 
of  this  sort  continued  until  one  of  the  aitem  ■  s  the 

group's  first  choice.   The  remaining  alternatives  were  selected,  discuss 
and  voted  upon  in  the  same  manner  until  the  second ,   third,  fourth*  and 
fifth  choices  were  determined.   In  the  unanimity  conditions,  any  group 
member  could  keep  the  discussion  open  as  long  as  he  desired  until 
decision  which  ranked  the  five  alternatives  was  unanimously  accepted. 
One  subject  in  each  dictatorship  group  was  randomly  designated  as  I 
"decision  maker"  for  that  group.  The  other  group  members  were  told  that 
they  could  present  arguments  in  favoi  personal  preferences, 

but  the  final  decision  depended  solely  In  the 

consensus  condition,  subjects  were  told  to  discuss  the  five  alternatives 
and  arrive  at  a  consensus  about  t  &   given  no  formal 

procedure  to  arrive  at      ranki 

Re- 
Eight  dependent  variables  were  considered,  within  the  framework  of 
the  present  study.   Four  of  these  variables  (i.e.,  rated  satisfaction, 
commitment,  difficulty,  and  representativeness)  were  taken  from  the 


Group  Decisions 
11 


subjects'  responses  on  the  IOC—point  graphic  rating  Two  of  tl 

variables  were  derived  from  the  proporl  e  the  subjects 

attributed  to  the  o       of  th  luding      sives) .  The 

seventh  measure  in  the  analys Ls    M  ent  to  wn             lual 

chanced  his  preferei  Ion*  Th 

was  calculated  as  a  pa  she  indi 

initial  preference  ai      group  -         hange  in  the 

individual's  post  decision  preference 

Percentage  1  .hange 

00  -  initial 

where  final  is  the  Spearman  rar-     /.'elation  between  an  individual's  final 

preference  ranking  and  his  group's  decision  and  initial  is  the  corresponding 

correlation  for  an  individual's  preference  ranking  prior  to  the  group 

discussion,   The  final  variable  in  the  analysis  was  the  previously 

described  measure  of  behavioral  support  of  the  group  decision. 

Dec isig :n_Rul es .   Each  dependent  variable  was  analyzed  in  separate 

analyses  of  variance.   The  me  decision  rule 

for  each  of  the  dependent  variables  wh  ch  ...   -  v      ficant  differences 

are  shown  in  Table  1.   Rated  satisfa        ed  representativeness,  and  the 

Insert  Tb 

two  influ     Measures  did  not  evl  Lsion  rule  main 

effects.   The  results  for  ra1  Lty  and  for  preference  change  are 

not  surprising;  unanimi    rcoups  t  was  store  difficult  to  reach 

their  decision  than  the  other  groups  and  members  of  these  groups  changed 
their  preferences  more  than  members  of  other  groups. 


Group  Decisions 
12 


The  results  for  behavioral  support  generally  agree  with  the  predictions 
derived  from  group  dynamics  research:  participative  decision  rules  (majority 
rule,  unanimity,  and  consensus)  result  in  greater  support  than  non-partici- 
pative decision  rules  (e.g.,  dictatorship).   However,  the  corresponding 
ratings  of  commitment,  which  were  expected  to  closely  parallel  the 
behavioral  support  data  (Fishbein  and  Ajzen,  1972) ,  showed  that  members 
of  the  majority  rule  groups  felt  that  they  would  be  less  committed  than 
members  of  the  other  groups.   This  unexpected  result  may  be  explained  by 
the  fact  that  the  members  of  the  majority  rule  groups  were  constrained 
by  a  very  formal  decision  process,  one  that  resulted  in  very  little 
group  discussion.   Instead  of  discussing  their  preferences,  group  members 
merely  voted  on  each  pair  of  alternatives  as  they  were  presented.  As 
a  result,  there  was  little  chance  for  the  development  of  the  group 
cohesiveness  which  the  group  dynamics  literature  indicates  is  crucial 
in  participative  decision  processes.  Participation,  which  in  these 
groups  meant  merely  voting,  may  not  be  sufficient  by  itself  to  generate 
commitment  by  group  members.   Participation  through  discussion  may  be  the 
crucial  determinant. 

Preference  Agreement.   All  four  ratings  (other  than  the  influence 
ratings)  revealed  significant  differences  for  overall  agreement  of 
preference  within  the  group  (see  Table  2) .   The  means  for  the  four  ratings 


Insert  Table  2  about  here 


and  for  behavioral  support  indicate  that  group  members  with  the  most  overall 


Group  Decisions 
13 


preference  agreement  reacted  most  positively  to  the  decision  and  the 
decision  process:   (1)  they  rated  themselves  as  the  most  committed  to 
and  the  most  satisfied  with  their  decision;  (2)  they  rated  their  decision 
as  the  most  representative  and  least  difficult;  and  (3)  they  showed  the 
xnost  behavioral  support  for  their  groups'  decisions.  However,  the 
converse  was  not  true  for  the  groups  with  the  least  intra-group  preference 
agreement.  Rather,  the  members  of  the  groups  in  the  second  lowest  agree- 
ment level  evidenced  the  least  behavioral  support,  the  lowest  commitment, 
satisfaction,  and  representativeness  ratings,  and  the  highest  difficulty 
ratings.  Observations  by  the  experimenters  provided  a  possible  explanation 
for  these  results.  Many  subjects  in  each  of  the  conditions  voiced  an 
opinion  prior  to  the  group  discussion  that  the  experimenters  would 
probably  be  making  the  decision  as  difficult  as  possible  by  constructing 
groups  with  members  whose  preferences  were  extremely  diverse.   In  the 
lowest  concordance  groups  many  subjects  found  that  this  prediction  was 
correct.   Instead  of  engaging  in  verbal  conflict,  however,  many  of  these 
individuals  responded  by  attempting  to  avoid  conflict.  A  spirit  of 
compromise  often  became  apparent.  Because  they  recognized  their  plight, 
the  subjects  in  the  lowest  concox-dance  groups  "made  the  best  of  it"  and 
were  not  as  frustrated  as  one  might  have  expected.  Members  in  the  other 
groups,  however,  were  not  so  fortunate.  At  the  other  concordance  levels, 
each  group  member  was  generally  able  to  find  at  least  one  other  group 
member  whose  preferences  resembled  his  own.  However,  particularly  in  the 
second  lowest  concordance  groups,  there  were  rarely  more  than  two  group 
members  who  held  similar  preferences.  Thus,  with  only  a  minority  of  the 
group  agreeing  with  each  other,  individuals  in  these  groups  became  quite 
frustrated  and  responded  with  negative  ratings  and  low  behavioral  support 
of  their  decision  relative  to  the  responses  of  the  members  of  other  groups. 


Group  Decisions 
14 


Relative  Similarity  to  the  Group  Decision.  The  means  for  the 
significant  main  effects  for  relative  similarity  to  the  group  decision 
are  shown  in  Table  3.  Although  the  main  effects  for  rated  difficulty 
and  rated  representativeness  were  not  significant,  the  findings  for  the 


Insert  Table  3  about  here 


other  dependent  variables  indicate  that  the  least  similar  group  members 
rated  themselves  as  less  committed,  less  satisfied,  and  less  influential 
than  other  group  members.   They  also  evidenced  the  most  preference  change 
and  the  least  behavioral  support  of  the  group  decision  than  other  group 
members.   Similarly,  the  most  similar  group  members  had  the  highest 
commitment,  satisfaction,  and  influence  ratings  and  evidenced  the  least 
amount  of  preference  change  and  the  most  behavioral  support.  The  expec- 
tations for  the  other  group  members  were  also  supported:  in  general,  the 
more  similar  an  individual's  preferences  were  to  the  group  decision, 
relative  to  the  other  members  of  his  group,  the  more  positively  he 
responded.  The  only  exception  to  this  pattern  occurred  for  the  two 
influence  ratings.   The  means  for  these  variables  reveal  that  the  second 
most  similar  group  member  received  lower  influence  ratings  than  the 
third  most  similar  group  member.  These  differences,  however,  were  not 
significant. 

The  Decision  Rule  -  Preference  Agreement  Interaction.   Of  all  the 
analyses  which  were  conducted,  only  one  resulted  in  a  significant  interaction, 
between  the  decision  process  and  the  overall  preference  agreement  within  the 
group  for  behavioral  support  of  the  group  decision  (see  Table  4) .  Post  hoc 


Group  Decisions 

15 


analysis  revealed  that  there  were  only  minor ,  unsystematic  changes  in  the 


Insert  Table  4  about  here 

behevioral  support  of  majority  rule  decisions  as  a  function  of  agreement 
within  the  group.   However,  there  were  systematic  changes  in  the  behavioral 
support  of  dictatorial,  unanimous,  and  consensual  decisions  as  a  function 
of  overall  agreement.  In  particular,  both  unanimity  and  dictatorship 
groups  evidenced  extremely  low  behavioral  support  of  the  decisions  reached 
in  the  second  lowest  concordance  groups,  while  consensus  groups  evidenced 
increasing  behavioral  support  of  the  group  decision  as  overall  agreement 
increased . 

The  Ubiquity  of  Majority  Rule.   The  final  analysis  concerned  the 
similarity  of  the  groups'  decisions  in  each  of  the  conditions  to  a  decision 
which  would  be  predicted  by  the  application  of  a  majority  rule  decision 
model  to  the  group  member's  individual  preferences  prior  to  their  decision. 
The  majority  rule  model  which  considers  each  possible  pairing  of  the 
alternatives  is  the  3ame  process  which  the  majority  rule  groups  used  to 
make  their  decision.   However,  instead  of  selecting  two  alternatives  at 
random  for  the  first  vote,  each  of  the  possible  pairings  of  the  alternatives 
is  considered.  This  technique  will  detect  any  cyclical  majority  (Arrow, 
1351 )  which  might  be  present,  even  though  the  groups  themselves  (even  the 
majority  rule  groups)  may  not  have  been  able  to  detect  them. 

A  4  (decision  rules)  by  5  (concordance  levels)  analysis  of  variance 
was  conducted,  then,  for  the  Spearman  rank,  correlation  between  the  actual 


Group  Decisions 
16 


group  decision  and  the  prediction  of  the  majority  rule  model.   The  fact 
that  groups  was  the  unit  of  analysis  and  there  were  only  two  groups  in 
each  cell  resulted  in  a  small  N,  whicn  in  turn  reduced  che  power  of  the 
teat.   The  results,  therefore,  should  be  viewed  with  caution.   The  analysis 
did  result  in  a  significant  effect  for  overall  preference  agreement  within 
the  group  (F{4,20)  -  3.70,  £  <.021).   The  main  effect  for  decision  rule 
and  the  interaction  were  not  significant  (the  F_~ratio  was  less  than  1.00 
in  each  case),  ,  The  different  decision  processes,  therefore,  resulted 
in  decisions  which  did  not  differ  in  their  similarity  to  the  predictions 
of  the  majority  rule  model.   In  addition,  post  hoc  tests  of  the  significant 
main  effect  revealed  that  there  was  less  correspondence  between  the 
majority  rule  model's  prediction  and  the  actual  group  decision  in  the 
lowest  agreement  groups  (X  =  .42)  than  there  was  in  the  highest  agreement 
groups  (X  «  .90).   None  of  the  other  values  were  significantly  different 
from  one  another. 

Discussion 

In  general,  these  findings  support  the  results  reported  earlier 
by  Castore  (1973) .   Higher  levels  of  overall  agreement  and  greater 
similarity  to  the  group  decision  resulted  in  more  positive  affective 
and  behavioral  responses.   The  inclusion  of  four  decision  rules  yielded 
several  additional  findings,  indicating  that  certain  participative 
decision  rules  resulted  in  greater  behavioral  support  of  group  decisions 
and  more  positive  affective  responses  than  non-participative  decision 
rules. 


Group  Decisions 
17 

There  were  several  surprising  results  within  the  pattern  of  results 
indicated  by  the  interaction  between  decision  rule  and  agreement  within 
the  group.   Groups  employing  unanimity  as  a  decision  rule  did  not  show 
a  great  deal  of  support  for  their  decisions,  especially  in  the  second 
lowest  agreement  condition.   Only  in  one  condition  for  the  dictatorship 
groups  was  there  lower  behavioral  support.   One  observation  that  explains 
this  result  is  that  a  group  which  must  use  unanimity  as  its  decision  rule 
proceeds  not  with  a  single  dictator,  as  in  the  dictatorship  groups,  but 
with  five  dictators.   Certainly,  the  results  for  the  unanimity  and 
dictatorship  groups  are  surprisingly  similar  and  give  some  support  for 
this  explanation. 

The  consensus  groups  exhibited  the  varying  behavioral  support 
which  social  choice  theory  predicted  for  the  participative  decision 
rules.   As  overall  agreement  increased,  so  did  the  behavioral  support 
of  the  group  members .   The  majority  rule  groups,  on  the  other  hand, 
exhibited  the  relatively  constant,  high  behavioral  support  which  was 
predicted  by  the  Lewin,  et  al,  (1939)  research.   This  does  not,  however, 
correspond  to  Castore's  (1973)  findings,  which  showed  that  behavioral 
support  increased  as  agreement  increased.   This  discrepancy  may  be  the 
direct  result  of  the  difference  in  group  size  between  the  present  and 
Castore's  study.   Because  there  were  an  even  number  of  group  members 
(n  -  4)  in  that  study,  the  groups  often  faced  situations  where  the  vote 
was  deadlocked,  two  against  two.   It  is  interesting  to  note  that,  with 
four-person  groups,  a  simple  majority  becomes  a  three/fourths  majority 
because  three  votes  are  needed  to  attain  a  majority.   Thus,  if  the  number 


Group  Decisions 
18 


of  members  within  the  group  is  even,  the  probability  of  deadlocks  increases, 
and  groups  using  a  formal  majority  rule  decision  process  may  have  difficulty 
in  reaching  a  majority.  Given  this  dependence  on  whether  the  group  size  is 
odd  or  even,  the  findings  from  the  groups  in  the  Casio re  {1973}  study  might 
be  expected  to  coincide  with  findings  for  a  five-person  group  which  must 
attain  a  four/fifths  majority-   Compared  to  the  present  study,  the 
results  might  be  expected  to  fall  somewhere  between  the  results  of  the 
majority  rule  and  unanimity  five-person  groups.   Because  of  the  extreme 
nature  of  the  results  in  the  present  unanimity  groups,  the  exact  correspondence 
of  the  two  sets  of  data  is  impossible  to  ascertain.   However,  the  data  from 
the  two  studies  do  suggest  that  increases  in  the  size  of  the  majority 
necessary  to  reach  a  decision  may  result  in  corresponding  decreases  in 
behavioral  support  of  the  group  decision  when  substantial  disagreement 
within  the  group  exists.   Further  research  in  this  area  is  clearly  indicated. 

The  interaction  can  be  dissected  even  further.   Blocking  out  the 
lowest  agreement  conditions  from  the  data  in  Table  4  would  tend  to  support 
the  Lewin,  e*  al  (1939)  prediction  f<~>r  the  consensus  groups  as  well  as 
the  majority  rule  groups  and  might  lead  one  to  classify  unanimity  in  a 
category  apart  from  these,  closer  to  autocratic  decision  processes. 

In  addition,  for  the  highest  three  agreement  levels,  the  behavioral 
support  evidenced  by  the  group  members,  regardless  of  the  decision  rule 
they  used,  was  relatively  high.   It  seems ,   then,  that  when  there  is  little 
difference  of  opinion,  even  a  dictator  may  be  able  to  expect  support  for 
his  decisions. 

The  results  for  preference  change  also  warrant  some  discussion*   There 
were  significant  main  effects  for  decision  rule  and  for  individual  similarity 
to  the  group  decision  for  the  percentage  change  in  the  preference  of 


Group  Decisi 

19 


individuals  from  the  beginning  to  the  end  of  the  experiment.   Intervening 
between  the  two  measures  was  a  group  decision  process  and  a  negotiation 
exercise  for  each  individual.   Both  ttay  hav<    fluenced  the  change. 
Nevertheless,  the  fact  t'-         -  airnity  groups  evidenced 

more  change  in  their  preferences  than  groups         ter  decision  rules 
leads  to  the  proposition  that  more  difficult  decision  processes  may  lead 
to  increased  preference  change  by  the  group  mei  effect 

which  showed  thai      Individuals  whose  preferences  were  least  similar  to 
the  group  changed  their  preferences  most  also  supports  the  theory  of  social 
communication  (Festinger,  1950) ,  which  states  that  communication  will  be 
directed  toward  those  whose  individual  goals  differ  from  the  goals  of  the 
group . 

&n   analysis  of  the  similarity  between  the  actual  decision  reached 
and  a  decision  reached  by  a  majority  rule  model  (Murnighan,  notes  1  and  2} 
showed  that  in  all  of  the  decision  rule  conditions  the  final  decisions 
were  quite  close  to  the  predictions  of  the  majority  rule  model.   In 
essence ,  then?  the  preferences  of  the  members  of  each  of  the  groups, 
regardless  of  the  decision  process  tl      re  instructed  to  use,  were 
equally  considered  in  arriving  at  the  group  dscis     ,   Although  in 
some  cases  the  imposition  of  a  different  decision  rule  may  have  altered 
the  group's  final  decision,  this  finding  suggests  that  the  alterations 
were  relatively  minor.   The  data  also  support     :  Lett's  finding,  in 
that,  regardless  of  the  decision  rule  prescribed,  the  groups'  decisions 
were  a  result  of  a  process  approximating  majority  rule.   In  addition,  the 
conclusion  that  the  decision,  itself  has  only  a  portion  of  the  impact  on 
the  post-decision  behavior  of  the  group  members  is  unavoidable.   The 
group  members'  perceptions  of  their  decision  process  seems  to  have  a 


Group  Decisions 
20 


decided  impact  on  their  affective  responses  toward  that  decision  and  the 
degree  of  their  subseque.        b  for  it. 


Group  Decisions 
21 


Reference  Notes 

1.  Murnighan,  J.  K,   Coalition  behavior  in  decision  making  groups. 

Unpublished  doctoral  dissertation.   Department  of  Psychological 
Sciences,  Purdue  University,  1974. 

2.  Murnighan,  J.  K.  A   study  of  coalition  behavior  in  decision  making 

groups.   Working  paper  #260,  College  of  Commerce  and  Business 
Administration,  University  of  Illinois,  1975. 


Group  Decisions 
22 


References 

Arrow,  K.  J.   Social  Choice  ...and  Individual  Values .   New  Haven.  Conn,  : 

Yale  University  Press,  1951. 
Black ,   D.  The  Theory  of  Committees  and  Elections.  Ca<nbridge,  England: 

Cambridge  Universi      sss*  1958. 
Blake,  R.  R. ,   Shepard,  H.  A.,  and  Mouton,  J.  S.   Managing  Human  Conflict 

in  Industry.   Houston,  Tex-.:   Gulf  Publishing  Co.  ,  196 
Cartwright,  D. ,  and  Zander,  A.   Group  Dynamics.   New  York,  N.Y.:   Harper 

and  Row,  1968. 
Castore,  C.  H.   Diversity  of  group  member  preferences  and  commitment  to 

group  decisions.   Annals  of  the  New  York  Academy  of  Sciences,  197.3, 

219,  125-136. 
Coleman,  J.  S.   Foundations  for  a  theory  of  collective  decisions. 

American  Journal  of  Sociology ,  1966,  71,  615-627. 
Davis,  J.  H.   Group  Performance.   Reading,  Mass.:  Addison-Wesley,  1969. 
Festinger,  L.  A.   Informal  social  communication.   Psychological  Review , 

1950,  _57,  271-282. 
Festinger,  L.  A.   A  theory  of  social  comparison  processes.   Human  Relations , 

1954,  7,  117-140. 
Fishbein,  M. ,  and  Ajzen,  I.   Attitudes  and  opinions,   Annual  Review  of 

Psychology ,    1972,  23,  487-544, 
Hackman,  J.  R. ,  and  Morris,  C.  G.   Group  tasks,  group  interaction 

process,  and  group  performance  effectiveness:   a  review  and  proposed 

integration.   In  L.  Berkowitz  (Ed.),  Advances  In  Experimental 

Social  Psychology,  vol.  8,  1975, 
Harnett,  D.  L.   A  level  of  aspiration  model  for  group  decision  making. 

journal  o_f  Personality  and  Social  Psychology ?  1967,  5_,  58-66. 


Group  Decisions 

23 


Kendall,  M.  G.   The  Advan  statistics.   Philadelphia,  Pa.: 

.J.  B.  o,f  1943. 

Levin,  K. ,  Lippitt,  R       White,  R.   Patterns  of  a       we  behavior 

in.  expe  Journal     acial 

Psycho  1  -  271-299, 

March,  J.  an;        H.  A.  J-ey  and 

Sons,  Co. ,  1958. 
Peatman,  J.  G.  I  ion  t-  v'ork,  N.Y.: 

Harper  and  Row,  ¥.■■ 
Winer,  B.J.   Statistical  Principles  in  E        u.  Design.  New  York, 

N.Y.j   McGraw-Hill,  1962. 


Group  Decisions 
24 


Footnote 

1.  Arrow's  five  conditions  can  be   iraaarized  as: 

(1)  In  groups  with  at  least  t  duals  facing  at  least  three 
alternatives,  all  individual  orderir.      the  alternatives  are 
permissible. 

(2)  A  social  choice  function       asserts  that  an  alternative  x 

is  preferred  to  an  alternative  y  will  also  assert  a  preference 
for  x  when,  in  any  comparison  between  x  and  other  alternatives, 
preferences  for  x  remain  unchanged  or  are  zoodified  in  x's  favor, 

(3)  If  a  social  choice  function  asserts  that  x  is  preferred  to  y, 
it  will  also  assert  that  x  is  preferred  to  y  if  an  additional 
alternative  z  is  included  in  the  choice  function,  even  though 
z  may  or  may  not  be  preferred  to  x  and/or  y. 

(4)  For  each  pair  of  alternatives  x  and  y,  there  is  some  profile  of 
individual  orderings  such  that  society  prefers  x  to  y. 

(5)  There  is  no  individual  who  can  determine  society's  preferences, 
regardless  of  the  orderings  of  the  individuals  in  that  society. 


Group  Decisions 
25 


SLi  1 
A  Summary  of  the  Analyses  and  the  Means  for  Each  Dependent 
Variable  Which  Resulted  in  a  Significant  Main  Effect  for  Decision  Rule 


Dependent 
Variable 

Rated 
Commitment 

Rated 
Difficulty 

Percentage 
Preference 
Change 

Behavioral 
Support 


Majority 

Rule 


70.9, 


15,4 


b 


26.8 


.806 


a 


Dictator- 


77.4 


21. 


2.7.2 


.558 


c 


Decision  Rule 


Unanimi      Consensus 


79.1 


34.0 


.662, 


79.0 


18.. 9. 


43,8,         29.0 
d  a 


.730 


^ 


p* 


2.90 


6.40 


2.62 


9.92 


P< 


.038 


.  COOS 


.055 


.  0001 


*df  «  3,100 

Note :   The  effects  for  rated  satisfaction,  representativeness,  and  influence  were  not 
significant.   Cells  sharing  a  common  subscript,  within  the  levels  of  each  dependent 
variable,  are  not  significantly  different  from  one  another  at  the  .05  level  using 
the  planned  comparisons  procedure  (Winer,  1962 


TABLE  2 
A  Summary  of  the  Analyses  and  the  Means  for  Each  Dependent  Variable  Which  Resulted  in  a 

Significant  Main  Effect  for  Overall  Agreement 


Dependent   . 00- . 19 
Variable 


Overall  Agreement  (Concordance) 
20-.  39     .40-.  59     .60.-79     .80-1.00     F* 


P< 


Rated 

Commitment 

74. 

02 

Rated 

Difficulty 

21. 

52 

Rated 

Satis- 

74. 

25 

faction 

Rated 

Represent- 

ativeness 

81. 

55 

be 


be 


be 


Behavioral 

Support       •630. 


68.17      75.72,,     80.52  .     84.62      6.07 
c         b  ab         a 


34.17      22.67,.     21.70,.     12.42      4.68 
a         b         be         c 


64. 85^     73.47  _    82.95  .     86.52      7.17 
d  cd         ab         a 


70.70,.     83.57      82.37      84.25      4.65 
b         a         a         a 


.512 


.715, 


0004 


002 


,0001 


.710, 


.877    12.75 
a 


003 


00005 


Mf  -  4,100 

Note:  The  effects  for  influence  and  preference  change  were  not  significant.   Cells 
sharing  a  common  subscript,  within  the  levels  of  each  dependent  variable,  are  not 
significantly  different  from  one  another  at  the  .05  level  using  the  planned  comparisons 
procedure  (Winer,  1962) . 


TABLE  3 


A  Sugary  of  the  Analyses  and  the  Means  tor  Each  Dependent  Variable  Which  Resulted  in  a 
Significant  Main  Effect  for  Relative  Similarity  to  the  Group  Decision 


Dependent    Most 
Variable    Similar 


Rated 

Commitment  85.85 


Rated 

Satis- 
faction 


87.52 


Ratings  of 
One ''  s   Own 
Influence       21.72 


Otters' 
&at  i  ngs 

Cnflu- 
ence 


Percentage 
Preference 
Change 

Behavioral 
Support 


21.55 


.14,3 


.757 


ab 


^£j^iye_S  i^^r  i  ty 


2nd  Most   3rd  Mi 
Similar    Similar 


79.2: 


ab 


79.07 


19.2' 


ab 


76, 

jD 


81.40 
a 


22.80 


iar 


1    .      - 


71.07, 


DC 


iA.  O  a  \J*  -^/ 


■± 


■lar 


66,27 


97 


16,62, 


19.52 


abc 


22.9 


be 
690 


22.15 


38.5  . 
ao 


19.20 


be 


42.1 


]  8 .  4  7 


40.5 


sib 


68" 


ab 


,677 


ab 


.632 


b 


p* 


7.72 


8.94 


27 


2.74 


4.84 


1.43 


P< 


.0001 


.00005 


.07 


.05 


.002 


25 


*df  -  4,100 

Note:   The  .effects  for  rated  difficulty  and.   representativeness  were  not  significant. 
Cells  sharing  a  common  subscript,  within  the  levels  of  each  dependent  variable,  are 
not  significantly  different  from  one  another  at  the  .05  level  using  the  planned 
comparisons  procedure  (Winer,  1962). 


Group  Decisions 
28 


TABLE  4 
A  Summary  of  the  Analyses  and  the  Means  .or  the  Significant  (F (12, 100)  =  4.73, 
?  <  .00005)  Interaction  Between  Decision  Rule  and  Overall  Agreement  for  Behavioral  Support 


Decision 
Rule 


Majority 
Rule 

Dictator- 
snip 


00- - 19 


780 


ab 


570, 


Unanimity   . 730 


nsensus   .440 


Overall  Agreement .  _ (Concordance : ) 
20-. 39    .40-. 59     .6         ,80-1.00 


850 


160 


360 


680, 


700, 


880 


,820 


ab 


660 


ab 


,600 


ab 


.800 


a 


680, 


b 


540,      1.00 
oc        a 


820 


ab 


820 


ah 


.890 


2.21 

8.99 
7,03 
6.81 


P< 


09 

,0001 
.0003 
,0004 


FThe  F  values  were  calculated  for  each  decision  rule  separately.   Degrees  of  freedom 
in  each  case  were  4  and  4c;. 

Kote :  Cells  sharing  a  common  subscript  within  each  decision  rule  are  not  significantly 
different  from  one  anoti  er  at  the  .05  level  usi  g  the  planned  comj arisons  procedure 
(Winer,  1S62) . 


t\Y 


r-94