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UNIVERSITY  OF 

ILLINOIS  LIBRARY 

AT  URBANA-CHAMPAIGN 

/      v- 


Environmental 
Decision  Making: 

The  Role  of  Community  Leaders 

J.  C.  VAN  ES  AND  A.  J.  SOFRANKO 

Bulletin  756 

Agricultural  Experiment  Station 

College  of  Agriculture 

University  of  Illinois  at  Urbana-Champaign 


This  bulletin  is  one  of  six  publications  growing  out  of  a 
four-and-a-half-year  study  of  nitrogen  as  an  environmental 
quality  factor.  The  study,  including  publication  costs,  was 
supported  principally  by  a  grant  from  the  Rockefeller  Foun- 
dation. This  phase  of  the  study  was  also  supported  by  the 
Water  Resources  Center  of  the  University  of  Illinois  at  Ur- 
bana-Champaign.  Staff  assistance  was  provided  by  the  Agri- 
cultural Experiment  Station. 

In  addition  to  this  bulletin,  one  other  has  been  published: 
"Nitrates,  Nitrites,  and  Health,"  Bulletin  750.  Other  bulletins 
in  preparation  for  the  series  deal  with  nitrogen  in  wells  and 
groundwater,  management  of  nitrogen  for  crop  production, 
and  the  economic  consequences  of  alternative  strategies  in 
the  control  of  nitrogen.  A  book  on  nitrogen  in  relation  to 
food,  environment,  and  energy  is  also  being  prepared  as  part 
of  the  series. 

J.  C.  van  Es  and  A.  J.  Sofranko  are  associate  professors 
of  rural  sociology  in  the  Department  of  Agricultural  Eco- 
nomics, College  of  Agriculture,  University  of  Illinois  at 
Urbana-Champaign. 


Urbana,   Illinois  September,  1977 

Publications  in  the  bulletin  series  report  the  results  of  investigations  made 
or  sponsored  by  the  Experiment  Station.  The  Illinois  Agricultural  Experi- 
ment Station  provides  equal  opportunities  in  programs  and  employment. 


Mayors'  Views  on  Environmental  Quality 4 

Community  Leaders'  Perceptions  of  Environmental  Quality 11 

Why  Some  Communities  Mobilize 17 

An  Overlooked  Environmental  Issue:  Community  Water  Systems 24 

Findings  and  Conclusions 37 


I 


n  the  early  1970's  the  quality  of  the  environment  became  a  prominent 
national  issue.  The  media  routinely  devoted  time  and  space  to  environ- 
mental problems.  Thousands  of  voluntary  organizations  emerged  to  pro- 
mote a  cleaner  environment,  and  new  federal  and  state  agencies  were 
created.  Changes  began  to  occur.  Opinion  polls  and  surveys  reflected 
increased  sensitivity  to  the  environment  and  widespread  public  support 
for  improvement.  Local,  state,  and  federal  governments  developed  regu- 
lations, created  enforcement  agencies,  and  began  to  enforce  existing  reg- 
ulations. In  addition,  many  traditional  governmental  functions  took  on 
an  environmental  character.  In  one  way  or  another  environmentalism 
affected  all  levels  of  government  and  all  segments  of  society. 

Communities  and  Environmental  Quality 

During  this  time,  attention  has  focused  primarily  on  federal  and 
state  legislation,  municipal,  industrial,  and  agricultural  pollution,  and 
consumer  behavior.  Meanwhile,  we  seem  to  have  overlooked  the  fact 
that  communities  are  the  units  where  environmental  problems  most  often 
arise  and  where  attempts  are  made  to  bring  about  change  (McGranahnm 
et  al.,  1975).  Communities,  however,  play  a  significant  role  in  this 
matter,  and  local  governments  must  be  willing  and  able  to  improve  the 
environment  before  many  changes  can  be  made.  Therefore,  no  con- 
sideration of  environmental  quality  is  complete  without  taking  into 
account  the  involvement  of  local  governments,  on  whom  responsibility 
for  improving  the  environment  frequently  rests. 

With  this  in  mind  we  decided  to  center  our  research  at  the  commu- 
nity level.  This  report  contains  results  of  that  research  in  Illinois  com- 
munities. Most  studies  relating  to  environmental  matters  have  dealt  with 
technical  issues  —  causes,  alternative  abatement  strategies,  costs  vs.  bene- 
fits. This  study  focuses  on  how  communities  have  responded  to  environ- 
mental issues  and  on  the  roles  of  elected  and  nonelected  leaders.  First, 
we  took  a  broad  look  at  environmental  quality  as  a  new  social  concern 
at  the  local  level.  We  tried  to  find  out  how  community  leaders  see  a  par- 
ticular issue  in  relation  to  the  actual  conditions  and  why  communities 
mobilize.  We  also  asked  where  these  leaders  rank  environmental  issues 
in  relation  to  other  community  problems.  We  then  focused  on  commu- 
nity water  supply  and  distribution  systems,  a  service  that  has  functioned 
for  years  within  the  organizational  structure  of  most  local  governments. 
Water  supply  is  not  one  of  the  new  environmental  issues,  but  it  is  a 
core  community  service  closely  related  to  the  quality  of  the  environment. 


2 BULLETIN    NO.    756 

Response  to  environmental  issues  has  been  uneven.  In  many  cities 
and  towns,  even  while  environmental  crises  occurred,  residents  and  pub- 
lic officials  did  not  seem  to  care.  Local  governments  have  often  been 
unwilling  or  unable  to  enforce  legislation  or  comply  with  state  and  fed- 
eral standards.  On  the  other  hand,  in  many  cities  and  towns  scores  of 
citizens  are  now  scrutinizing  the  use  of  resources,  and  they  are  forming 
groups  to  promote  a  better  environment.  Many  communities  have  passed 
ordinances  that  complement  state  and  federal  directives,  while  others 
have  set  more  exacting  standards  than  those  passed  at  higher  levels  of 
government. 

Relatively  few  attempts  have  been  made  at  the  community  level  to 
systematically  measure  or  assess  mobilization  and  response  to  environ- 
mental issues.  Why,  for  example,  do  some  communities  take  part  in  new 
programs,  enact  and  enforce  new  policies,  or  in  general  respond  more 
quickly  than  others  to  new  programs  and  issues  (van  Es  and  Rexroat, 
1976)  ?  Community  research  has  shown  that  these  questions  cannot  be 
adequately  answered  by  looking  at  how  individuals  respond  to  issues. 
The  importance  of  the  community  as  a  unit  of  analysis  can  readily  be 
seen  in  some  of  the  research  findings  on  public  housing,  urban  renewal, 
suburban  annexation,  community  conflict,  and  fluoridation  (Sofranko 
and  Bridgeland,  1972).  These  findings  illustrate  the  importance  of  com- 
munitywide  differences  for  predicting  and  understanding  differential 
policy  formation,  decision-making  patterns,  and  degrees  of  response  to 
issues. 

The  "logic  of  inaction"  is  also  an  important  part  of  the  picture.  Com- 
munities are  asked  to  protect  the  environment,  but  at  the  same  time  many 
are  skeptical  about  their  ability  to  provide  even  the  more  basic  services. 
Inaction  on  questions  of  environmental  quality  may  be  entirely  rational 
from  the  community's  point  of  view  for  several  major  reasons: 

-  Pollution  control  may  depress  economic  activity,  unduly  burden 
local  taxpayers,  siphon  funds  from  more  pressing  community  projects, 
and  in  the  end  benefit  only  a  small  segment  of  the  population. 

-  Watchdogging  the  quality  of  the  environment,  which  is  essentially 
a  problem  of  social  control,  is  frequently  a  new  responsibility  placed  on 
organizational  structures  intended  for  other  purposes  (Caldwell,  1970). 
The  decision-making  routines  developed  by  local  governments  and  the 
community  priorities  established  over  the  years  may  not  easily  accom- 
modate new  social  issues,  including  environmental  quality. 

-  Residents  may  not  press  for  environmental  improvements  because 
they  rank  other  community  concerns  higher  than  the  quality  of  the  envi- 


ENVIRONMENTAL   DECISION    MAKING  —  3 

ronment.  Citizens  may  not  feel  that  this  is  a  responsibility  appropriate  to 
government,  or  they  may  not  even  perceive  the  seriousness  of  environ- 
mental conditions. 

—  Frequently  environmental  goals  are  vaguely  denned,  there  is  dis- 
agreement over  the  causes  of  problems,  and  the  benefits  of  an  improved 
environment  may  be  hard  to  quantify. 

These  are  some  of  the  contextual  dimensions  of  the  problem  of  envi- 
ronmental quality,  which  must  be  investigated  within  the  larger  frame- 
work of  the  differing  capabilities,  resources,  and  concerns  of  each  com- 
munity. The  problem  is  further  complicated  by  the  fact  that  communities 
are  changing,  some  more  rapidly  and  in  different  ways  than  others. 
American  communities  in  general  are  becoming  less  autonomous  than 
formerly  with  regard  to  basic  decisions  affecting  the  community.  People 
are  now  less  likely  to  identify  with  the  community  where  they  live,  and 
the  service  area  boundaries  of  local  institutions  may  not  coincide  with 
the  geographical  community  (Warren,  1972).  Some  communities  are 
growing,  some  are  declining.  Surrounding  communities  are  changing, 
and  some  have  become  parts  of  larger  urban  units.  Consequently,  an 
understanding  of  response  to  an  issue  must  take  into  account  the  dy- 
namics of  local  communities  and  the  changes  taking  place  in  them  as 
well  as  in  their  social,  political,  and  economic  milieu. 

Research  Problems 

There  are  formidable  obstacles  involved  in  doing  research  on  com- 
munity response  to  environmental  issues.  In  addition  to  conceptual  and 
methodological  problems,  many  factors  must  be  considered:  pressures 
on  communities  from  higher  levels  of  government,  rising  environmental 
aspirations  of  residents,  limited  legal  authority  and  financial  resources, 
competing  priorities,  and  the  attitudes  of  public  officials  and  community 
leaders.  For  a  complete  understanding  of  community  response  it  is 
essential  to  have  a  firm  grasp  of  the  context  in  which  an  issue  emerges. 

Detailed  case  studies  of  particular  cities  and  towns  have  been  done 
and  have  considerable  merit  insofar  as  they  provide  a  rather  complete 
understanding  of  the  various  factors  affecting  an  issue.  But  while  they 
may  offer  significant  insights  into  a  specific  problem,  they  are  of  limited 
value  for  making  generalizations.  Comparative  community  studies  over- 
come this  limitation  but  present  other  problems.  The  most  critical  is  the 
difficulty  of  developing  measures  against  which  to  assess  a  sample  of 
communities.  Communities,  for  example,  may  mobilize  in  response  to 
air  pollution,  but  the  form  of  mobilization  may  vary  considerably  from 


4  —  BULLETIN    NO.    756 

one  community  to  another.  Use  of  any  single  measure  misses  this  im- 
portant point.  In  a  large  comparative  study  it  is  extremely  difficult  to 
devise  measures  applicable  to  all  communities. 

It  is  also  difficult  to  be  precise  about  the  meaning  of  "environmental 
quality."  As  our  research  findings  demonstrate,  the  term  is  often  used 
in  a  vague  and  all-inclusive  way.  In  this  study,  however,  "environmental 
quality"  closely  parallels  the  way  the  term  is  used  in  the  Illinois  En- 
vironmental Protection  Act  (House  Bill  3788),  that  is,  it  refers  to  air, 
water,  and  other  resource  pollution;  public  water  supply;  solid  waste 
disposal;  and  noise. 

In  1972  we  surveyed  all  Illinois  incorporated  municipalities  with  pop- 
ulations between  10,000  and  50,000  to  obtain  data  on  some  broad  aspects 
of  environmental  quality.  The  findings  from  the  124  communities  studied 
are  presented  in  the  first  three  sections  of  this  report.  In  a  larger  study 
in  1974  we  used  a  50-percent  sample  of  all  Illinois  incorporated  munici- 
palities with  populations  between  1,000  and  50,000  for  our  analysis  of 
water  systems.  The  section  on  community  water  systems  is  based  on  data 
for  228  communities  that  had  municipal  water  systems. 

Gathering  information  about  a  community  presents  many  difficulties. 
Perhaps  the  most  serious  is  trying  to  decide  who  speaks  for  the  commu- 
nity. For  this  study  we  selected  key  informants  on  the  basis  of  their 
recognized  leadership  position  —  mayors,  public  works  directors,  repre- 
sentatives of  chambers  of  commerce  or  similar  organizations,  public 
health  personnel,  newspaper  editors  or  reporters,  environmentalists,  and 
water-system  operators.  Although  community  leaders  do  not  necessarily 
reflect  the  range  of  opinions  or  attitudes  found  in  a  community,  they 
usually  represent  a  majority  position  in  terms  of  public  attitudes.  By 
virtue  of  their  position,  community  leaders  were  often  the  only  people 
who  had  the  information  we  needed. 


MAYORS'  VIEWS  ON  ENVIRONMENTAL  QUALITY 

Local  governments  are  in  a  good  position  to  improve  the  quality  of 
the  environment,  first,  because  the  community  political  system  is  a  major 
agency  of  social  control.  Elected  officials  have  the  power  to  make  and 
enforce  a  fairly  wide  range  of  regulations,  including  those  related  to  the 
environment.  Second,  local  governments  are  responsible  for  administer- 
ing the  delivery  of  certain  types  of  services  to  residents.  Because  main- 
taining or  improving  the  quality  of  the  environment  is  in  many  ways  a 


ENVIRONMENTAL   DECISION    MAKING  —  5 

community  service,  public  officials  are  responsible,  in  theory  at  least, 
for  delivering  services  of  an  environmental  nature.  How,  then,  do  Illi- 
nois mayors  perceive  environmental  matters  in  their  communities,  and 
what  strategies  do  they  consider  most  effective  for  making  necessary 
changes  ? 

Study  Design 

Between  May  and  July,  1972,  we  interviewed  community  leaders  in 
124  middle-sized  Illinois  towns  in  an  attempt  to  determine  how  con- 
cerned these  leaders  were  about  environmental  improvement.  Mayors 
were  asked  general  questions  about  their  views  on  the  issue  of  environ- 
mental quality  at  the  local  level.  Their  responses  were  rated  with  respect 
to  how  they  denned  environmental  quality;  how  serious  they  perceived 
environmental  conditions  to  be;  where  they  ranked  environmental  prob- 
lems in  relation  to  other  problems  their  communities  were  facing;  what 
sort  of  balance  they  saw  between  attracting  or  keeping  industry  and 
strict  enforcement  of  environmental  standards;  and  what  obstacles  they 
felt  their  communities  faced  in  environmental  improvement. 

Findings 

DEFINITION  OF  ENVIRONMENTAL  QUALITY 

One  of  the  features  of  the  environmental  movement  is  the  wide  range 
of  situations  and  activities  included  under  the  umbrella  of  "environ- 
mental quality."  Although  a  broad  definition  certainly  allows  the  flexi- 
bility to  embrace  new  issues,  it  is  at  times  a  liability  because  almost 
anything  from  installing  new  chimes  in  the  old  courthouse  clock  to 
constructing  an  expressway  can  be  slipped  in  under  the  guise  of  envi- 
ronmental quality.  Mayors,  too,  seemed  to  have  difficulty  sorting  out 
what  does  and  does  not  fall  under  this  umbrella.  Many  mayors  (37  per- 
cent), for  example,  included  school  improvement,  and  still  more  (65 
percent)  included  provision  of  recreational  facilities  along  with  more 
frequently  identified  problems  such  as  control  of  industrial  and  sewage 
discharges  (Table  1).  On  the  other  hand,  about  a  fourth  of  the  mayors 
felt  that  sign  regulation  was  not  an  environmental  matter  even  though 
advocates  of  visual  improvement  put  it  in  this  category.  A  large  per- 
centage of  the  mayors  indicated  that  the  other  items  listed  in  Table  1 
fell  within  the  scope  of  environmental  quality.  Interestingly,  many  of 
these  have  been  administered  or  regulated  by  communities  for  years,  but 
only  recently  are  being  viewed  in  environmental  terms. 


6  —  BULLETIN    NO.    756 

Table  1.  —  Items  That  Mayors  Considered  Falling  Within  Scope  of  "Environ- 
mental Quality" 

Falls  within  scope  of 
environmental  quality 


Yes  No 


pet.  pet. 

Open  burning 94 . 4  4.8 

Improved  schools 37.1  58.9 

Sewage  discharge  and  treatment 99 . 2  .8 

Refuse  collection 98 . 4  1.6 

Land  zoning/rezoning 78.2  19.4 

Recreation  facilities 65 . 3  33 . 9 

Attractive-looking  streets  and  businesses 84 .  7  14 . 5 

Planting  of  trees  and  shrubs 94 . 4  5.6 

Industrial  and  commercial  discharge  into  air  and  water. .  .  98.4  .8 

Run-down  property 91.9  7.3 

Use  of  pesticides  and  herbicides 87.9  11.3 

Maintaining  purity  of  local  bodies  of  water 99.  2                             0 

Noise 91.1  6.5 

Sign  regulation 73 . 4  26.6 

Adequate  water  supply 91.9  7.3 

Note :  "Don't  know"  responses  account  for  the  difference  between  row  per- 
centage totals  and  100  percent. 

The  mayors  were  questioned  about  the  seriousness  of  several  local 
environmental  conditions  such  as  the  adequacy  and  quality  of  the  water 
supply.  They  were  asked  to  rate  each  of  five  problem  areas,  which  are 
similar  to  those  specified  in  the  Illinois  Environmental  Protection  Act 
of  1970,  on  a  5-point  scale,  with  1  representing  "no  problem"  and  5  a 
"very  serious  problem."  The  average  ratings  were  as  follows: 

Air  pollution   1.8 

Visual  pollution 2.0 

Noise  level 2.1 

Sewage  disposal 2.2 

Pollution  and  adequacy  of  water  supply 1 .4 

As  indicated,  most  of  the  mayors  interviewed  did  not  see  these  specific 
problems  as  being  particularly  serious.  Sewage  disposal,  with  a  rank  of 
2.2,  was  considered  the  most  serious,  while  water  pollution  and  adequacy 
(1.4)  were  seen  as  the  least  serious. 

Only  about  a  third  of  the  mayors  felt  that  the  actual  quality  of  the 
environment  explained  the  degree  of  concern  found  in  Illinois  commu- 
nities. Most  mayors  (93  percent)  felt  that  people's  expectations  for  a 
cleaner  environment  accounted  for  heightened  concern,  at  least  to  some 
extent.  Nearly  three- fourths  (73  percent)  also  believed  that  heightened 


ENVIRONMENTAL   DECISION    MAKING  —  7 

concern  was  generated  by  a  small  vocal  segment  of  the  population.  When 
asked  to  indicate  the  single  most  important  reason  for  increased  public 
concern,  half  of  the  mayors  pointed  to  growing  aspirations;  a  fourth  felt 
that  deterioration  in  the  environment  was  responsible;  and  the  remaining 
fourth  attributed  it  to  highly  vocal  individuals  or  groups  in  the  com- 
munity. 

COMMUNITY  PRIORITIES 

In  an  attempt  to  find  out  where  environmental  quality  fits  into  the 
overall  order  of  problems  facing  Illinois  communities,  we  presented  a 
list  of  eleven  typical  community  problem  areas  to  the  mayors.  They  were 
asked  to  indicate  how  serious  each  of  the  problems  had  been  during  the 
year  preceding  the  study.  Table  2  is  a  summary  of  their  responses.  It  is 
striking  that  only  a  small  percentage  of  the  mayors  felt  there  were  "very 
serious"  problems  of  any  sort  in  their  communities.  Perhaps  there  simply 
were  no  major  problems.  On  the  other  hand,  perhaps  the  mayors  felt 
that  admitting  the  community  had  very  serious  problems  would  reflect 
negatively  on  their  administration.  As  indicated  by  their  responses,  32.3 
percent  considered  local  environmental  problems  to  be  serious,  and  5.6 
percent  considered  them  very  serious.  Environmental  quality  was  un- 
doubtedly regarded  as  one  of  the  more  serious  issues,  ranking  in  impor- 
tance \vith  economic  issues  and  the  need  for  public  improvements,  ser- 
vices, and  utilities.  As  noted  before,  however,  the  mayors'  definitions  of 
environmental  quality  were  so  general  that  it  was  difficult  to  get  a  clear 
idea  of  what  was  or  was  not  a  real  environmental  problem. 

Table  2.  —  Seriousness  of  Community  Problems  as  Perceived  by  Mayors 


Seriousness  of  problem 

Community  problem 

problem 

Minor 

Serious 

Very 
serious 

Industrial  and  economic  development.  . 
Education  

pet. 
...   43.5 
53  2 

pet. 
33.9 
21.0 
28.2 
32.3 

36.3 
24.2 
40.3 
29.8 

21.8 
43.5 
30.6 

pet. 
20.2 
19.4 
32.3 
29.8 

22.6 
4.0 
12.1 
16.2 

29.8 
8.1 
17.8 

pet. 
2.4 
3.2 
5.6 
4.0 

3.2 
1.6 
4.0 
0 

3.2 
0 
2.4 

Environmental  quality  

.  .   33.9 

Economic  and  financial  issues  

.  .   33  1 

Zoning  and  rezoning  

.   36.3 

Minority  group  problems  

.     69.4 

Recreational  and  cultural  activities.  .  .  . 

...   41.2 

Social  improvement  and  welfare       .    . 

.S3  2 

Public  improvements,  services,  and  utilities   44  .  4 
Law  and  order  .  .  .      484 

Housing  and  building  

.   48  4 

Note:  "Don't  know"  responses  account  for  the  difference  between  row  per- 
centage totals  and  100  percent. 


8 — BULLETIN    NO.    756 

A  somewhat  different  picture  emerges  when  we  look  at  other  indica- 
tors of  importance.  If  salient  community  issues  are  defined  as  those 
eliciting  public  participation  in  government  and  precipitating  debate 
among  public  officials,  we  see  that  finances  and  zoning  were  the  central 
issues.  Our  research  shows  that  37  percent  of  the  mayors  said  zoning 
or  rezoning  issues,  which  of  course  are  related  to  some  extent  to  envi- 
ronmental quality,  brought  more  residents  to  city  council  meetings  than 
any  other  issue.  A  fourth  also  said  that  zoning  caused  the  most  debate 
among  city  council  members.  Financial  issues  were  second  in  importance. 
Only  8  percent  of  the  mayors  felt  that  environmental  quality  —  in  this 
case  specified  as  air,  noise,  and  water  problems  —  prompted  the  greatest 
number  of  citizens  to  attend  council  meetings.  Less  than  5  percent  felt 
that  environmental  matters  occasioned  the  most  debate  among  council 
members. 

ENVIRONMENTAL  QUALITY  AND  INDUSTRIAL  DEVELOPMENT 

Occasionally,  strict  enforcement  of  environmental  quality  standards 
or  the  imposition  of  new  standards  leads  to  plant  closings  or  relocation. 
But  even  more  often  industry  may  use  the  threat  of  closing  as  a  lever 
to  relax  or  inhibit  enforcement  of  regulations.  Such  threats  are  especially 
effective  in  single-industry  towns  and  towns  where  a  large  portion  of  the 
labor  force  is  employed  in  local  industries. 

What  were  the  mayors'  views  of  the  relationship  between  environ- 
mental quality  and  industrial  development?  A  great  many  mayors  (81.5 
percent)  suspected  that  new  industry  and  businesses  preferred  to  locate 
in  a  clean  environment.  However,  slightly  more  than  half  (52  percent) 
felt  that  industry  and  businesses  would  be  more  attracted  to  neighboring 
towns  that  had  less  strict  enforcement  of  environmental  quality  standards 
than  their  own  communities.  Somewhat  fewer  mayors  (30  percent)  felt 
that  less  strict  enforcement  in  neighboring  towns  would  make  it  difficult 
for  their  communities  to  keep  industry.  Differential  enforcement,  of 
course,  can  result  when  a  community  is  too  aggressive  about  enforcing 
standards  as  well  as  when  a  nearby  community  is  too  lax.  The  implica- 
tion seems  to  be  that  a  clean  environment  with  minimal  enforcement  of 
regulations  is  the  ideal. 

OBSTACLES  TO  ENVIRONMENTAL  IMPROVEMENT 

Obstacles  vary  from  town  to  town,  but  many  communities  face  simi- 
lar hindrances  to  improving  the  environment.  Although  the  range  of 
obstacles  is  large,  we  developed  a  list  of  eleven  common  types  and  then 
asked  the  mayors  which  were  applicable  to  their  communities.  Results  of 


ENVIRONMENTAL   DECISION    MAKING  —  9 


Table  3.  —  Obstacles  to  Local  Environmental  Improvement  as  Perceived  by 
Mayors 

Response 
Obstacle 


Yes  No 


pet.  pet. 

Reluctance  of  local  industry  to  regulate  itself 26. 6  71.8 

Community's  inability  to  control  pollution  from  nearby  com- 
munities   61.3  38.7 

Unwillingness  of  individuals  to  change  established  habits 54.8  45.2 

Limits  on  community's  power  to  set  standards  and  enforce 

regulations 41.9  58 . 1 

Indifference  of  government  officials  to  environmental  problems  17.7  81 .5 

Difficulty  in  determining  just  what  real  environmental  problems 

and  solutions  are 51.6  45.2 

Insufficient  state  and  federal  funds  for  undertaking  improve- 
ments   76.6  20.2 

Insufficient  local  funds  for  undertaking  improvements 78.  2  21.0 

Reluctance  of  local  commercial  establishments  to  comply  with 

local  and  state  regulations 27.4  72.6 

Unwillingness  of  residents  to  pay  additional  money  needed  to 

improve  conditions 66. 1  29. 1 

Unwillingness  of  local  industry  to  pay  the  additional  money 

needed  to  improve  conditions 48  4  47.6 

Note:  "Don't  know"  responses  account  for  the  difference  between  row  per- 
centage totals  and  100  percent. 

their  responses  are  presented  in  Table  3.  As  one  might  expect,  the 
mayors  overwhelmingly  rejected  indifference  on  the  part  of  public  offi- 
cials. Instead,  they  cited  as  major  drawbacks  the  lack  of  adequate  fund- 
ing, the  inability  of  the  community  to  control  pollution  from  nearby 
towns,  and  the  unwillingness  of  individuals  to  change  their  habits  or 
make  additional  financial  expenditures.  Local  industry  and  commercial 
establishments  were  much  less  frequently  cited.  Not  even  half  the  mayors 
indicated  that  industry  and  businesses  were  reluctant  or  unwilling  to  co- 
operate with  efforts  to  upgrade  the  quality  of  the  environment. 

ENVIRONMENTAL  PROTECTION  STRATEGIES 

How  are  obstacles  to  improvement  to  be  dealt  with?  Almost  three- 
fourths  of  the  mayors  felt  that  taxing  violators  and  passing  laws  would 
be  the  two  most  effective  means  of  improvement  (Table  4).  Although 
mayors  considered  the  lack  of  funding  a  major  obstacle,  they  expressed 
considerable  doubt  that  increased  governmental  expenditures  would  get 
the  job  done.  Appealing  to  the  consciences  of  both  the  business  commu- 
nity and  residents  was  seen  as  the  least  effective  strategy.  Voluntary 


10  —  BULLETIN    NO.    756 

Table  4.  — Mayors'  Perceptions  of  Effectiveness  of  Strategies  for  Environ- 
mental Protection  and  Improvement 


Effectiveness  of  strategies 


Strategy 


Considered 
most  effec- 


Verv       Some"      Notat     Pon>t       Total     tive  of  four 

*  w    J  «-haf  all  Irniiiir  •  »»••»•  . 


all 


know 


strategies 


pet.          pet. 
Appealing  to  conscience  of 
business  and  public               16  9         58  1 

pet.         pet.          pet.             pet. 
22  6         24         100  0             87 

Increasing  governmental  ex- 
penditures     42  .  7         45  2 

8.1         40         100  0           19.1 

Prohibiting    certain     detri- 
mental practices  by  law.  .77.4         18.6 
Taxing  violators  to  make  it 
unprofitable  to  pollute  74.2         16.1 

Total  

2.4         1.6         100.0          36.9 

7.3         2.4         100.0          35.3 
100  0 

compliance  was  viewed  quite  dimly  as  a  means  for  improving  the  quality 
of  the  environment. 

Summary 

The  mayors'  definitions  of  environmental  quality  were  broad  enough 
to  encompass  many  of  the  services  and  activities  with  which  their  com- 
munities had  traditionally  been  concerned.  By  and  large,  the  Illinois 
mayors  did  not  consider  environmental  problems  to  be  very  serious,  but 
neither  did  they  admit  that  their  communities  had  any  other  very  serious 
problems.  Concern  about  the  environment,  the  mayors  felt,  was  due 
principally  to  heightened  aspirations  and  to  small  vocal  segments  of  the 
population  campaigning  for  a  cleaner  environment. 

The  mayors  expressed  concern  about  the  relationship  between  indus- 
try and  the  community.  They  believed  that  economic  activity  is  drawn 
to  environmentally  attractive  communities  but  also  to  communities  with 
less  strictly  enforced  standards.  The  mayors  felt  that  differential  en- 
forcement of  standards  might  make  it  difficult  for  some  communities  to 
attract  new  businesses  and  industry. 

Inadequate  funding,  pollution  from  neighboring  towns,  and  the  re- 
luctance of  individuals  to  change  their  habits  and  preferences  were  cited 
as  the  major  obstacles  to  environmental  improvement  in  Illinois  commu- 
nities. Legal  prohibitions  and  polluter  taxation  were  viewed  as  the  most 
effective  means  for  dealing  with  pollution.  Appealing  to  the  conscience 
of  business  and  residents  was  seen  as  the  least  effective  strategy. 


ENVIRONMENTAL  DECISION    MAKING — 11 

COMMUNITY  LEADERS'  PERCEPTIONS 
OF  ENVIRONMENTAL  QUALITY 

Starting  with  the  assumption  that  mobilization  takes  place  from  the 
top  down  —  from  community  leaders,  to  other  decision  makers,  and 
finally  to  the  public  —  we  tried  to  establish  in  this  phase  of  our  research 
the  extent  to  which  leaders  agreed  among  themselves  about  the  nature 
and  seriousness  of  certain  environmental  problems.  We  then  tried  to 
determine  how  accurately  their  perceptions  mirrored  actual  conditions. 
This  section  summarizes  the  attitudes  and  views  of  those  community 
leaders  who,  we  believe,  were  in  a  position  to  exert  influence  and  make 
decisions  that  could  improve  local  environmental  conditions. 

The  way  community  leaders  feel  about  the  quality  of  the  environ- 
ment is  clearly  not  the  sole  determinant  of  the  level  of  quality  that  might 
be  realized,  nor  are  their  actions  determined  only  by  their  attitudes  and 
perceptions.  But  one  important  line  of  research  now  recognizes  that 
the  feelings  and  the  perceptions  expressed  by  community  leaders  often 
provide  clues  for  interpreting  their  behavior  and  for  understanding 
decisions  and  policy  changes  that  influence  the  direction  in  which  com- 
munities move.  Previous  social  science  research  offers  some  evidence 
that  community  leaders  act  as  a  stimulus  to  other  decision  makers  and, 
in  turn,  the  public  (Rosenthal  and  Grain,  1966;  Sharkansky,  1970;  Kuo, 
1973).  Forces  for  change  frequently  reside  in  community  decision- 
making  organizations  such  as  city  governments,  political  organizations, 
and  businessmen's  associations  (Warren,  1971:169-179).  In  addition, 
Herskowitz  (1973:783)  argues  that  communities  "are  often  best  able  to 
define  the  ecological  dangers  and  affect  the  most  equitable  solutions  in 
terms  of  a  balance  between  local  environmental  protection  and  the  reali- 
ties of  municipal  economics."  Caponera  (1972)  believes  that  community 
leaders,  especially  those  attached  to  community  decision-making  organi- 
zations, are  in  positions  to  shape  public  opinion,  mobilize  public  support, 
and  enforce  local  ordinances  and  policy  decisions. 

Another  dominant  research  trend  has  focused  on  the  orientations  of 
professionals  and  experts  working  on  environmental  problems.  S<  inn- 
researchers  feel  that  there  are  often  major  differences  between  the  solu- 
tions preferred  by  the  public  and  the  standards  set  by  professionals  or 
lobbied  for  by  environmentalists.  Public  compliance,  these  researchers 
argue,  would  not  be  forthcoming  unless  technical  solutions  reflected  pub- 
lic awareness,  concerns,  and  needs.  Along  these  lines,  Craik  (1970) 
suggests  that  there  is  a  great  need  for  research  on  the  way  professional 


12 BULLETIN    NO.    756 

environmental  decision  makers  (architects,  urban  designers,  conserva- 
tionists, transportation  planners)  perceive  the  environment,  and  espe- 
cially the  extent  to  which  their  perceptions,  interpretations,  and  evalua- 
tions differ  from  those  of  clients  and  the  public. 

In  this  study  we  assumed  a  modicum  of  agreement  among  community 
leaders  and  other  influentials,  and  some  congruence  between  their  per- 
ceptions of  environmental  conditions  and  the  actual,  measurable  condi- 
tions. To  determine  the  extent  of  agreement  we  surveyed  community 
leaders,  all  of  whom  were  extensively  involved  in  local  activities.  Using 
one  particular  issue,  air  quality,  we  then  measured  the  degree  of  corre- 
spondence between  how  these  leaders  viewed  the  quality  of  the  air  and 
the  actual  quality  on  measures  of  air  particulates  and  sulfur  dioxide. 

Study  Design 

We  interviewed  the  mayor,  a  public  works  and  a  public  health  offi- 
cial, a  representative  of  the  chamber  of  commerce  or  similar  association, 
a  newspaper  editor  or  reporter,  and  an  environmentalist  in  each  of  124 
Illinois  communities  with  populations  between  10,000  and  50,000.  An 
environmentalist  is  denned  in  this  study  as  a  citizen  who  is  actively  con- 
cerned with  community  environmental  issues.  There  is  some  research 
precedent  for  selecting  respondents  in  these  key  positions  (Grain  et  al., 
1969;  Crenson,  1971;  Abt  Associates,  1971).  We  wanted  people  familiar 
with  the  environmental  concerns  of  the  public  and  with  community  prob- 
lems in  general.  These  informants,  we  felt,  should  at  the  very  least  be  in 
a  position  to  affect,  implement,  and  enforce  decisions,  or  be  capable  of 
gauging  and  mobilizing  public  awareness  of  environmental  issues.  Ideally 
they  would  be  able  to  do  all  of  these  things.  A  more  detailed  rationale 
for  selecting  each  respondent  is  presented  by  Bridgeland  (1973). 

Names  of  the  informants,  with  the  exception  of  the  environmental- 
ists, were  obtained  from  national  and  Illinois  directories  of  organizations 
and  officials.  Most  environmentalists  were  chosen  from  lists  of  "environ- 
mentally concerned  citizens"  compiled  by  a  University  of  Illinois  organi- 
zation, Students  for  Environmental  Concerns.  The  remainder  were  taken 
from  lists  of  other  environmental  groups  such  as  the  Sierra  Club,  the 
Izaak  Walton  League,  and  the  Audubon  Society. 

Findings 

PERCEIVED  SERIOUSNESS  OF  ENVIRONMENTAL  CONDITIONS 

Community  leaders  were  asked  to  rate  the  seriousness  of  air,  noise, 
and  visual  pollution  in  their  town.  We  gave  them  examples  of  each  prob- 


ENVIRONMENTAL   DECISION    MAKING 13 

Table  5.  —  Ser/ousness   of  Env/ronmenfo/  Problems 
as  Perceived  by  Community  Leaders 

Pollution  problem* 


Air 

Visual 

Noise 

Mayor  

.    1.8 

2.1 

2.1 

Public  works  

1.9 

2   1 

2  2 

Chamber  of  commerce 

2  0 

2  2 

2.4 

Public  health  

.  .  .    2.1 

2.2 

2.1 

Kditor  

.  .  .    2.4 

2.4 

2.5 

Knvironmentalist    

.     3.3 

2  8 

2.8 

*  5-point    scale ;    1  =  no   problem,    5  =  very    serious 
problem. 

lem  and  rated  their  responses  on  a  5-point  scale,  with  1  representing  "no 
problem"  and  5  a  "very  serious  problem." 

The  findings,  which  are  based  on  the  average  item  score  for  each  set 
of  community  leaders,  show  that  they  tended  to  view  all  three  environ- 
mental conditions  as  relatively  minor  problems  (Table  5).  Although 
there  were  differences  among  informants,  the  ratings  for  all  three  issues 
fell  more  to  the  lower,  or  "no  problem,"  end  of  the  scale.  Moreover,  the 
rank  that  leaders  assigned  to  one  problem  correlated  highly  with  the  rank 
they  assigned  to  the  other  two  problems.  When  the  heads  of  public 
works  departments,  for  example,  indicated  that  air  pollution  was  not 
serious,  they  also  said  there  was  not  much  of  a  problem  with  visual  and 
noise  pollution.  With  regard  to  all  three  issues,  the  perceptions  of  the 
mayors  were  counterpoised  by  those  of  the  environmentalists.  This  per- 
haps demonstrates  the  basis  for  some  of  the  controversies  that  have 
arisen  in  the  past  between  municipal  officials  and  environmentalists  in 
Illinois  communities. 

White  (1966)  suggests  that  one  of  the  key  factors  in  the  formation 
of  attitudes  toward  the  environment  is  the  individual's  perception  of  his 
role.  In  certain  roles,  people  develop  or  inherit  customary  ways  of  de- 
fining significant  parts  of  the  environment.  In  our  study  the  mayors,  in 
the  role  of  community  defenders,  obviously  played  down  the  seriousness 
of  environmental  conditions.  On  the  other  hand,  the  environmentalists, 
in  the  role  of  advocates  for  a  cleaner  environment,  stressed  the  serious- 
ness of  the  problems. 

These  broad  conclusions,  though,  belie  the  rather  minimal  disagree- 
ment that,  as  our  findings  suggest,  actually  existed  (Table  5).  On  two  of 
the  issues,  visual  and  noise  pollution,  for  example,  there  was  only  a  .) 
difference  (5-point  scale.)  between  the  mayors  and  the  environmentalists. 


14 BULLETIN    NO.    756 

On  the  question  of  air  quality  the  difference  was  somewhat  greater,  1.5 
points.  These  differences  are  not  as  great  as  recent  publicity  might  lead 
one  to  expect.  When  we  look  at  how  leaders  ranked  community  priori- 
ties and  strategies  for  change  (data  not  shown)  and  what  items  they 
believed  to  fall  under  the  umbrella  of  "environmental  quality,"  we  again 
detect  only  minor  disagreement  between  leaders  and  environmentalists. 
Their  rankings  of  community  priorities  and  preferred  strategies  for 
change  are  practically  identical.  Clearly,  environmentalists  viewed  en- 
vironmental problems,  and  in  fact  all  community  problems,  as  more 
serious  than  did  the  mayors.  However,  given  the  range  of  responses 
possible  on  the  5-point  scale  used,  neither  group  can  easily  be  charac- 
terized as  "extremist."  There  was  not  much  evidence  that  they  were 
unreasonably  maximizing  or  minimizing  the  seriousness  of  environmen- 
tal problems.  Perhaps  they  realized  that  exaggerated  claims  about  the 
quality  of  the  environment  would  be  counterproductive  in  the  long  run. 

AGREEMENT  AND  DISAGREEMENT 

By  examining  the  correlations  among  the  six  groups  of  community 
leaders,  we  can  see  in  more  detail  the  extent  of  agreement  and  disagree- 

Table  6.  —  Inter-Respondent  Correlations  on  Perceived  Seriousness  of  En- 
vironmental Conditions 


Respondent 

M             Public         1 
works          I 

Dublic     Chamber    „,.        „     . 
lealth      of  com.      Edltor  Envir' 

Mayor  

Air  pollution 

Public  works  

.41* 

Public  health 

..    .18             .12 

Chamber  of  commerce      .  . 

..     36*           .15 

.23* 

Editor  

..    .19             .13 

.19             .34* 

Environmentalist  

..    .21              .18 

.18             .19             .04 

Mayor  

Noise  pollution 

. 

Public  works  

.26* 

Public  health  

..    .25*           .11 

Chamber  of  commerce.  .  .  . 

..    .23*           .15 

.35* 

Editor             .            

..    .21             .33* 

.25*           .31* 

Environmentalist  

..    .19             .24* 

.18             .16             .14 

Mayor  

Visual  pollution 

Public  works  

.23* 

Public  health   

..    .20             .24* 

Chamber  of  commerce.  .  .  . 

..    .25*           .20 

.29* 

Editor         

..    .13             .20 

.12             .06 

Environmentalist  

..    .11             .26* 

.23*           .24*           .18 

*  Significant  at  the  .01  level. 


ENVIRONMENTAL   DECISION    MAKING 15 

ment  (Table  6).  Although  there  are  some  statistically  significant  levels 
of  agreement,  the  correlations  are  generally  low.  This  certainly  does  not 
seem  to  argue  that  there  is  a  strong  base  for  unified  action  on  a  particu- 
lar environmental  issue.  The  data  also  indicate  which  community  leaders 
generally  agree  most  closely  with  other  leaders.  Among  those  responsible 
for  maintaining  the  image  of  the  community  —  mayors,  public  works 
officials,  and  chamber  of  commerce  representatives  —  the  correlations 
are  significant  on  all  three  environmental  issues,  indicating  a  fair  amount 
of  agreement. 

On  no  issue  are  the  correlations  between  the  mayors'  and  the  envi- 
ronmentalists' perceptions  significant.  In  fact,  on  the  issues  of  air  quality 
and  noise  level  the  environmentalists'  perceptions  do  not  seem  to  agree 
with  those  of  most  of  the  other  respondents.  Editors  of  newspapers  show 
little  agreement  with  either  mayors  or  environmentalists.  At  best,  there 
is  moderate  agreement  among  some  community  leaders  on  some  envi- 
ronmental issues. 

PERCEPTIONS  OF  AIR  QUALITY  AND  ACTUAL  AIR  QUALITY 

There  is  contradictory  research  evidence  on  the  correspondence  be- 
tween perceived  air  pollution  and  actual  air  quality.  Boldt  et  al.  (1972) 
present  evidence  that  most  respondents  (two-thirds)  from  Canadian 
communities  felt  there  was  no  air  pollution  problem,  even  when  they 
were  faced  with  objective,  contradictory  evidence.  Murch  (1971:102) 
reasons  that  individuals  are  generally  "reluctant  to  acknowledge  serious 
defects  in  one's  own  immediate  surroundings."  Swan  (1970),  however, 
arguing  that  it  is  easier  to  identify  air  pollution  than  other  types  of  en- 
vironmental pollution,  demonstrates  a  correlation  between  seriousness  of 
the  problems  and  perceived  seriousness.  Similarly,  De  Groot  (1967:680) 
suggests  that  "awareness  of  air  pollution  is  realistically  oriented." 

We  obtained  measures  of  actual  air  quality  from  the  Illinois  Envi- 
ronmental Protection  Agency,  which  has  collected  air  quality  data  from 
individual  businesses  and  emission  points  throughout  the  state.  For  this 
research,  emissions  from  individual  plants  and  businesses  were  aggre- 
gated to  obtain  two  community-level  measures  of  air  quality:  a  visual 
index,  suspended  air  particulates,  measured  in  terms  of  average  pounds 
of  particulates  per  hour  per  year;  and  an  olfactory  index,  the  level  of 
sulfur  dioxide,  measured  in  average  pounds  of  sulfur  dioxide  per  hour 
per  year.  There  are  obvious  problems  with  using  most  data  of  this  sort, 
for  example,  coverage  of  emissions  may  be  incomplete;  prevailing  winds 
may  obviate  the  effect  of  pollution  on  residents;  and  pollution  may  be 
restricted  to  a  particular  section  of  the  community.  However,  in  view  r>f 


16 BULLETIN    NO.    756 


Table  7 .  —  Corre/af/ons  Befween  Community  Lead- 
ers' Perceptions  of  Air  Pollution  and 
Two  Measures  of  Actual  Air  Quality 

_  .      ,  Air  quality  measure 


Air  particulates 

Sulfur  dioxide 

Mayor 

09 

10 

Public  health  

13 

.17* 

Public  works  

19* 

.15 

Chamber  of  commerce 

-  03 

02 

Editor  

-.01 

-.06 

Environmentalist  

06 

.19* 

*  Significant  at  the  .05  level. 

the  scarcity  of  reliable  air  quality  data,  we  decided  to  use  these  measures 
and  note  the  possible  shortcomings. 

The  data  show  very  minimal  correspondence  between  community 
leaders'  perceptions  of  air  quality  and  either  of  the  two  measures  of 
actual  air  quality  (Table  7).  On  the  air  particulate  measure,  which  we 
would  expect  to  be  the  most  discernible  type  of  air  pollution,  the  only 
significant  correlation  was  that  of  the  public  works  official.  On  the  sulfur 
dioxide  measure  there  were  significant  correlations  for  only  the  environ- 
mentalists and  public  health  officials.  In  all  cases  the  correlation  between 
perceptions  and  actual  air  quality  were  quite  low.  These  findings  suggest 
that  either  there  is  little  relationship  between  actual  conditions  and  per- 
ceptions, or  that  aggregating  air  pollution  measures  at  the  community 
level  obscures  the  correspondence  one  may  find  between  perceptions  and 
actual  conditions  in  those  areas  of  communities  where  pollution  is  acute. 
At  this  point  these  alternative  explanations  can  only  be  suggested  because 
the  data  are  not  available  in  a  form  that  permits  this  assessment. 

Summary  and  Discussion 

Effective  community  action  on  environmental  quality  issues  presup- 
poses, first,  the  existence  of  some  feeling  that  environmental  conditions 
constitute  a  problem  for  the  community,  and,  second,  at  least  minimal 
agreement  among  potential  influential  actors  about  the  seriousness  of  the 
problem.  A  correspondence  between  perceptions  and  actual  conditions 
appears  to  be  a  less  important  prerequisite  for  community  action.  Air 
quality  may  objectively  be  at  a  level  detrimental  to  the  health  or  well- 
being  of  individuals,  but  a  failure  to  perceive  it  as  such  may  result  in 
inaction.  On  the  other  hand,  even  though  objective  evidence  of  air  pollu- 


ENVIRONMENTAL   DECISION    MAKING 17 

tion  is  lacking,  perceived  seriousness  may  have  a  high  potential   for 
mobilizing  the  community. 

Our  results  show  that  community  leaders  tended  to  view  air,  noise, 
and  visual  pollution  as  relatively  minor  problems.  In  addition,  if  leaders 
felt  that  one  type  of  condition  was  a  minor  problem,  they  were  likely  to 
feel  that  other  problems  were  also  minor.  At  best,  there  was  only  mod- 
erate agreement  among  community  leaders  on  some  environmental  issues. 
Those  whose  roles  consisted,  in  part  at  least,  of  presenting  a  favorable 
image  of  the  community  and  local  government  were  more  likely  to  have 
similar  perceptions  and  to  minimize  environmental  problems.  With  re- 
gard to  actual  conditions,  we  found  little  support  for  the  argument  that 
air  quality  is  readily  perceived  or  that  awareness  of  air  pollution  is  re- 
alistically oriented.  The  findings  generally  do  not  bode  well  for  unified 
efforts  to  improve  environmental  conditions  at  the  local  governmental 
level. 


WHY  SOME  COMMUNITIES  MOBILIZE 

Environmentalism  has  evoked  a  wide  variety  of  responses  during  the 
past  several  years.  Some  communities  have  shown  little  or  no  interest 
in  particular  environmental  issues;  other  communities  have  mobilized 
swiftly.  In  some  towns  ad  hoc  groups  were  formed  to  lobby  locally  for 
change,  and  cultural  activities  with  an  environmental  motif  have  been 
promoted.  Clean-up  campaigns  and  recycling  drives  were  initiated  and 
ordinance  violations  reported.  While  mobilization  to  improve  the  quality 
of  the  environment  can  take  many  forms,  we  have  concentrated  in  the 
overall  study  on  the  extent  to  which  community  leaders  and  the  public 
were  aware  of  environmental  issues,  how  involved  they  were  in  efforts  to 
remedy  undesirable  conditions,  and  how  willing  leaders  were  to  commit 
resources  to  environmental  protection  and  improvement. 

In  this  particular  phase  of  our  study  we  investigated  possible  ex- 
planations for  the  differences  in  public  response  to  environmental  quality 
in  Illinois  communities.  Two  dominant  explanations  have  emerged  to 
account  for  the  rate  at  which  towns  mobilize  around  both  environmental 
and  nonenvironmental  issues.  The  first  explanation  emphasizes  the  struc- 
ture of  the  community:  the  sociodemographic,  organizational,  and  cul- 
tural features  of  the  resident  population.  The  second  focuses  on  issue- 
specific  factors  such  as  the  centrality  of  an  issue  for  the  community,  the 
seriousness  of  a  particular  problem,  and  the  occurrence  of  a  precipitating 
event  or  incident  that  sensitizes  the  public. 


18 BULLETIN    NO.    756 

Research  on  community  structure  —  sometimes  referred  to  as  com- 
munity composition,  attributes,  or  characteristics  —  makes  use  of  the 
fact  that  communities  are  different  from  one  another  internally  in  some 
respects.  According  to  advocates  of  this  approach  to  the  study  of  mobili- 
zation, these  differences  are  important  for  predicting  and  understanding 
community  action.  There  is  considerable  research  support  for  the  validity 
of  this  approach,  but  we  will  cite  only  two  examples.  Grain  et  al.  (1969) 
looked  extensively  at  community  characteristics  to  understand  why  fluo- 
ridation  referenda  passed  without  controversy  in  some  communities  but 
not  in  others.  Aiken  (1970)  studied  community  structure  in  an  attempt 
to  explain  why  some  towns  and  cities  responded  more  quickly  than 
others  to  the  issues  of  poverty,  public  housing,  and  urban  renewal. 

Less  attention  has  been  given  to  the  role  of  issue-specific  factors  in 
explaining  community  response.  Rossi  (1969),  however,  argues  that 
one  can  hardly  understand  community  mobilization  without  focusing  on 
specific  aspects  of  the  issue  itself.  Researchers  also  need  to  look  at  how 
central  a  particular  issue  or  event  is  in  the  daily  lives  of  community  resi- 
dents. For  example,  Crenson  (1971)  made  an  attempt  to  show  that 
mobilization  over  air  quality  is  a  function  more  of  the  issue  than  of 
community  characteristics:  cities  mobilize  when  the  air  is  not  clean  and, 
conversely,  neglect  the  air  pollution  issue  when  the  air  is  clean. 

During  the  past  few  years  Illinois  communities  have  experienced 
environmental  incidents  or  minor  crises  that  have  had  the  effect  of 
mobilizing  local  populations.  These  incidents  or  crises  ranged  from  pro- 
posed changes  in  zoning  or  water  use,  to  major  alterations  of  the  land- 
scape, to  discharge  of  pollutants  into  the  air  or  water.  The  incidents 
have  been  numerous  and  widespread.  The  Illinois  Air  Sampling  Network 
Report  (Illinois  Environmental  Protection  Agency,  1974)  indicates  that 
in  1973  alone  there  were  numerous  pollution  incidents  in  Illinois.  A 
quick  breakdown  shows  that  about  17  incidents  were  related  to  air  qual- 
ity, 260  to  water  quality,  168  to  the  adequacy  of  public  water  supplies, 
and  15  to  land  pollution.  Throughout  the  state  these  incidents  produced 
property  damage,  livestock  and  fish  kills,  evacuation  of  households,  in- 
terruptions in  water  supply,  and  in  some  cases  hospitalization. 

Study  Design 

Although  the  community  structure  approach  and  the  issue-specific 
approach  overlap  somewhat,  they  have  usually  been  examined  indepen- 
dently. In  our  research  in  124  middle-sized  Illinois  communities  we  have 
tried  to  shed  some  light  on  the  relative  importance  of  both  perspectives. 


ENVIRONMENTAL   DECISION    MAKING  —  19 

We  focused  on  community  mobilization  around  the  environmental  qual- 
ity issue,  and  attempted  to  determine  if  mobilization  can  be  understood 
better  against  the  backdrop  of  community  characteristics  or  issue-specific 
factors.  We  used  two  sets  of  independent  variables:  (1)  community 
characteristics  measured  by  secondary  data,  and  (2)  issue-specific  vari- 
ables based  on  data  collected  from  the  Illinois  Environmental  Protection 
Agency  and  from  key  informants  in  each  of  the  communities  studied. 

Our  selection  of  community  characteristics  was  guided  largely  by 
characteristics  used  in  previous  research  that  attempted  to  explain  com- 
munity response  to  new  programs  and  issues.  We  chose  the  following 
variables  and  indicators: 

Socioeconomic  status,  a  composite  index  constructed  from  standardized 
scores  on  three  measures: 
Income  level:  percent  of  families  in  community  with  annual  incomes 

over  $9,000 

Occupational  level:   percent  of  community  labor  force  comprised  of 
"professional,  technical,  and  kindred,"  "managers  and  administra- 
tors," "sales,  clerical,  and  kindred" 
Educational  level:   percent  of  population  in  the  community  with  a 

college  education 

Ethnic  composition:  percent  of  population  of  foreign  stock 
Organizational  density:  number  of  community  organizations  and  associa- 
tions per  10,000 

Community  integration: 

Level  of  poverty:  percent  of  families  below  poverty  line,  i.e.,  less  than 

$3,000  annual  income  (1970) 

Level  of  unemployment:  percent  of  labor  force  unemployed  (1970) 
Population  change:  percent  of  change  in  population  (1950  to  1970) 

Age  composition:  percent  of  population  under  17  years  of  age 

At  one  time  or  another  all  of  these  variables  have  been  incorporated 
into  theories  explaining  community  response.  We  also  included  two  is- 
sue-specific variables  and  indicators  related  to  environmental  conditions 
in  the  communities  studied : 

Air  quality: 

Suspended  air  particulates:  average  pounds  per  hour  per  year 
Levels  of  sulfur  dioxide:  average  pounds  per  hour  per  year 

Environmental  incident:  the  presence  or  absence  of  an  incident  related  to 
environmental  quality 

Data  for  the  two  measures  of  actual  air  quality  were  obtained  from 
the  Illinois  Environmental  Protection  Agency  for  the  124  sample  com- 
munities. The  first  measure,  suspended  particulates,  is  generally  referred 


20 BULLETIN    NO.    756 

to  as  soot  or  dust  that  enters  the  atmosphere  from  coal-burning  and 
industrial  processes,  quarrying  operations,  road  construction,  farming 
operations,  and  so  forth.  The  second,  sulfur  dioxide,  is  an  olfactory 
measure  of  air  quality. 

It  is  often  quite  difficult  to  determine  accurately  whether  an  environ- 
mental incident  has  occurred  in  or  near  a  community.  To  establish  the 
occurrence  of  an  incident  we  relied  heavily  on  questionnaire  data  ob- 
tained from  the  key  community  informants  —  mayors,  public  works  and 
public  health  officials,  representatives  of  chambers  of  commerce  or  simi- 
lar organizations,  newspaper  editors  or  reporters,  and  environmentalists. 
Details  about  the  questionnaire  and  interview  are  contained  in  Bridge- 
land  and  Sofranko  (1975).  Two  criteria  had  to  be  met:  there  had  to  be 
some  consensus  among  the  informants  regarding  a  particular  incident, 
and  the  incident  had  to  have  received  some  publicity  in  the  community. 

Community  mobilization  is  an  elusive  concept  for  which  there  are 
no  adequate  objective  indicators  that  apply  across  all  communities.  De- 
spite the  general  feeling  that  some  communities  have  been  more  pro- 
gressive, modern,  or  forward-looking  than  others,  finding  a  way  to  mea- 
sure community  mobilization  has  proved  to  be  most  difficult.  Although 
mobilization  in  an  issue-area  such  as  environmental  quality  may  take 
many  forms,  we  focused  on  the  extent  to  which  residents  engaged  in 
public  displays  of  concern  or  participated  in  ad  hoc  protests  and  citizens' 
groups  formed  specifically  to  effect  change  in  the  community. 

Community  mobilization,  then,  will  refer  to  the  extent  to  which  com- 
munities in  the  study  were  characterized  by  public  awareness  of  the 
environmental  quality  issue,  public  involvement  in  efforts  to  improve 
the  environment  either  through  various  expressions  of  concern  or 
through  attempts  to  change  particular  aspects  of  the  environment,  and 
public  commitment  of  resources  to  improve  the  level  of  environmental 
quality  in  the  community.  In  this  study,  to  determine  the  level  of  com- 
munity mobilization,  we  asked  key  informants  questions  that  tapped 
some  of  the  dimensions  of  community  involvement  in  environmental 
issues.  These  questions  were  as  follows: 

1 .  Mayor,  environmental  activist  —  Have  community  residents  at- 
tended city  council  meetings  to  urge  local  government  to  take  account 
of  environmental  quality  criteria? 

2.  Public  works  official  —  Have  you  or  your  office  received  any  com- 
plaints from  community  residents  concerning  violations  of  ordinances 
pertaining  to  environmental  quality  ? 


ENVIRONMENTAL   DECISION    MAKING 21 

3.  Newspaper  editor  —  Have  you  received  any  letters  to  the  editor, 
comments,  or  opinions  expressing  concern  for  the  quality  of  the  envi- 
ronment in  the  community  ? 

4.  Environmental  activist,  chamber  of  commerce  representative  — 
Has  there  been  any  pressure  on  local  businesses  or  industry  to  modify 
their  buying,  processing,  or  disposal  practices  in  order  to  contribute  to 
a  cleaner  environment? 

5.  Chamber  of  commerce  representative  —  Have  you  or  your  office 
received  any  complaints  about  local  merchants  who  were  felt  to  be  pol- 
luting or  violating  pollution  standards  ? 

6.  Newspaper  editor  —  Have  you  received  requests  from  environ- 
mentally concerned  groups  or  individuals  to  provide  coverage  of  (for) 
environmental  activities  or  issues  ? 

7.  Public  health  official,  public  works  official  —  Have  you  or  your 
office  received  any  complaints  from  community  residents  claiming  that 
environmental  conditions  in  the  community  have  been  contributing  to 
health  problems? 

8.  Environmental  activist,  newspaper  editor  —  Do  residents  in  this 
community  participate  in  environmentally-related  organizations  and  ac- 
tivities more  than  they  participate  in  other  community  organizations  and 
activities  ? 

9.  Mayor  —  Are  residents  of  your  community  more  concerned  with 
environmental  quality  than  they  are  with  other  community  issues? 

A  "yes"  response  to  each  question  was  assigned  a  1;  a  "no"  response 
was  assigned  a  0.  The  sum  across  the  nine  questions  represents  the  level 
of  mobilization  in  each  community.  On  the  basis  of  this  measure,  com- 
munity mobilization  ranged  from  almost  no  environmental  activity  (1.5) 
to  a  great  deal  of  activity  (8.0) . 

Findings 

The  community  characteristics  variables  do  not  seem  to  be  any  more 
closely  related  to  the  level  of  mobilization  than  do  the  issue-specific  vari- 
ables, as  the  zero-order  correlations  in  Table  8  indicate.  Although  the 
correlations  are  generally  low,  they  are  in  the  direction  we  anticipated. 

In  addition,  we  tried  to  identify  which  particular  factors  among  the 
two  sets  of  independent  variables  best  explained  the  degree  of  commu- 
nity mobilization.  For  this  purpose  we  used  a  stepwise  multiple  regres- 
sion technique  that  permits  choosing  independent  variables  to  provide 
the  best  prediction  with  the  smallest  number  of  variables.  The  technique 


22 BULLETIN    NO.    756 

Table  8.  —  Expected  and  Actual  Relationship  of  Community  Structure  and 
Issue-Specific  Variables  to  Level  of  Mobilization 

Relationship  to  level  of  mobilization* 


Variable                                                           Expected  Zero-order 

direction  correlation 

Community  structure 

Socioeconomic  status +  .14 

Ethnic  composition —  .00 

Organizational  density +  .12 

Community  integration 

Poverty  level -  -  .  08 

Unemployment —  —  .  07 

Population  change —  — .12 

Age  composition +  .00 

Issue-specific 

Air  quality 

Suspended  particulates -(-  .12 

Sulfur  dioxide -j-  .08 

Presence/absence  of  environmental  incident +  .25 

a  With  N  =  124,  an  r  value  of  .17  is  required  for  significance  at  the  .05  level. 


constructs  a  prediction  equation  by  adding  one  variable  at  a  time,  select- 
ing first  the  best  predictor  variable.  Then  in  each  successive  step,  the 
variable  that  provides  the  best  prediction  in  conjunction  with  variables 
already  in  the  equation  is  added. 

The  results  presented  in  Table  9  indicate  that  all  of  the  independent 
variables  together  explain  relatively  little  (14  percent)  of  the  variation 
in  the  levels  of  mobilization  found  among  the  124  communities  studied. 
Moreover,  a  single  issue-specific  variable,  the  presence  of  an  environ- 
mental incident,  accounts  for  a  large  portion  (6  percent)  of  that  varia- 
tion. This  seems  to  support  our  assumption  that  dramatic  episodes  (sud- 
den pollution  of  water  supplies,  sewage  problems,  zoning  abuses,  and 
the  like)  trigger  citizen  concern  and  activity.  The  occurrence  of  an  inci- 
dent was  the  most  important  variable  explaining  mobilization.  Lack  of 
association  between  mobilization  and  the  two  measures  of  air  quality  in 
our  study  replicates  other  researchers'  failure  to  find  a  significant  corre- 
lation between  mobilization  and  actual  air  quality  (Crenson,  1971). 

Others  have  argued  that  organizational  density  and  the  socioeconomic 
character  of  the  community  are  important  structural  variables  that  ex- 
plain community  behaviors.  Morrison  et  a/.  (1972),  for  example,  con- 
tend that  support  for  the  environmental  movement  comes  largely  from 
voluntary  organizations,  which  are  often  the  first  groups  within  the 


ENVIRONMENTAL   DECISION    MAKING  —  23 

Table  9.  —  Stepwise  Multiple  Regression  Analysis  of 
Determinants  of  Community  Mobilization 

Dependent  variable  and  Change 

steps  (independent  variables)        ^  m  D2a          Beta 

Community  mobilization 
Add  steps: 


1 

Incident  

25* 

06 

?S 

? 

Socioeconomic  status 

28* 

02 

16 

3. 

4 

Organizational  density.  .  . 
Population  change  

.    .31* 
34 

.02 
.02 

.21 
1? 

S 

Sulfur  dioxide.  .  . 

35 

01 

08 

6 

Age  composition  .  . 

36 

01 

10 

7 

Poverty  . 

36 

00 

11 

8 

Unemployment  

37 

00 

07 

Q 

Air  particulates 

37 

00 

OS 

10 

Ethnic  composition  

.    .37 

.00 

03 

(R2  =  .14) 

*  Significant  at  the  .05  level. 

a  R2  for  each  set  of  variables  alone  and  community 
mobilization  =  .07. 


community  to  respond  to  environmental  issues.  In  addition,  towns  with 
higher  socioeconomic  status  populations  are  more  likely  to  react  to  envi- 
ronmental problems  because  they  have  the  resources,  experience,  and 
knowledge  to  grasp  the  dimensions  of  an  issue  and  make  change.  There 
is  some  minimal  support  in  our  findings  for  these  contentions. 

We  cannot  conclude  from  our  data,  however,  that  either  the  com- 
munity characteristics  variables  or  the  issue-specific  variables  assume 
primacy  in  explaining  mobilization.  In  a  separate  analysis  of  the  two 
sets  of  variables  (not  reported  here),  each  set  independently  explained 
7  percent  of  the  variance  in  the  level  of  mobilization.  Nor  can  we  con- 
clude that  both  sets  of  variables  together  adequately  explain  why  a  com- 
munity mobilizes.  The  findings  seem  to  suggest,  instead,  that  there  may 
be  different  routes  to  community  mobilization.  In  other  words,  mobiliza- 
tion can  occur  under  different  sets  of  conditions,  one  of  which  relates 
to  structural  characteristics  of  the  community  (organizational  density, 
socioeconomic  status)  and  another  which  relates  to  an  issue-specific  con- 
dition (whether  or  not  an  environmental  incident  has  occurred). 

The  findings  raise  an  additional  question  about  whether  communities 
with  certain  structural  features  tend  to  have  more  environmental  inci- 
dents than  communities  with  somewhat  different  structural  character- 
istics. As  far  as  we  can  determine,  none  of  the  variables  used  in  this 
study  sheds  any  light  on  the  cause  of  incidents.  None  of  the  community 


24 BULLETIN    NO.    756 

structure  variables  correlates  higher  than  .11  with  the  incident  variable. 
Correlations  between  the  air  quality  variables  and  the  incident  variable 
were  also  low. 

On  the  basis  of  our  data  we  must  reject  the  explanation  that  envi- 
ronmental conditions  are  worse  in  higher  socioeconomic  status  commu- 
nities or  in  those  with  a  relatively  high  density  of  organizations.  On  the 
contrary,  our  findings  indicate  that  the  higher  the  income,  occupational, 
and  educational  levels  of  the  residents,  the  better  the  air  is,  yet  mobiliza- 
tion is  also  higher.  This  relationship  is  not  surprising  because,  as  we 
have  shown,  it  does  not  necessarily  follow  that  people  will  see  condi- 
tions as  they  actually  are  and  act  accordingly. 

Summary  and  Discussion 

The  findings  provide  little  support  for  arguing  for  the  primacy  of 
either  community  structure  or  issue-specific  variables  in  explaining  com- 
munity mobilization.  Still,  the  importance  of  the  incident  variable  sug- 
gests that  more  research  is  needed  in  this  area.  From  the  study  data  it 
is  not  clear  whether  incidents  produce  mobilization  or  a  mobilized  citi- 
zenry generates  incidents.  Without  a  longitudinal  study  it  is  difficult  to 
conclude  that  an  incident  preceded  mobilization  in  every  community. 

If  environmental  incidents  are  important  to  mobilization,  we  ought  to 
examine  the  conditions  related  to  the  emergence  of  such  incidents,  for 
example,  why  incidents  occur  in  some  communities  but  not  in  others; 
the  role  of  the  media  in  calling  attention  to  a  problem;  the  militancy, 
strength,  and  credibility  of  environmental  groups  in  the  community  and 
their  influence  on  the  emergence  of  incidents;  the  salience  of  competing 
community  issues;  the  types  of  incidents  that  are  most  apt  to  precipitate 
response,  lead  to  higher  levels  of  mobilization,  get  media  coverage,  gen- 
erate ad  hoc  groups,  and  make  the  agenda  of  city  council  meetings.  These 
questions  raised  by  our  study  need  additional  research. 


AN  OVERLOOKED  ENVIRONMENTAL  ISSUE: 
COMMUNITY  WATER  SYSTEMS 

The  preceding  sections  have  examined  newly-defined  problem  areas 
of  environmental  quality,  such  as  air,  visual,  and  noise  pollution.  In  this 
section  we  will  look  at  an  environmental  matter  with  which  local  govern- 
ments have  had  long-standing  experience,  namely,  providing  water  ser- 
vices. Too  frequently  the  research  on  environmental  quality  has  focused 


ENVIRONMENTAL   DECISION    MAKING  —  25 

on  new  governmental  functions,  innovative  responses,  and  mobilization 
over  emerging  concerns.  The  environmental  implications  of  routine  gov- 
ernmental services  and  functions  have  usually  been  neglected.  But  even 
before  environmental  quality  became  a  national  concern,  many  aspects 
of  the  environment  have  historically  fallen  under  the  jurisdiction  of  local 
governments.  To  make  some  assessment  of  the  future  of  environmental 
quality,  we  examined  not  only  how  communities  mobilize  in  response  to 
new  public  concerns,  but  also  how  they  perform  in  environmental  areas 
within  their  purview.  In  our  judgment,  the  ability  of  a  community  to 
provide  high-quality  water  service  is  just  as  important  to  the  quality  of 
the  environment  at  the  local  level  as  the  community's  assumption  of  new 
responsibilities  in  this  area. 

Most  Illinois  residents  expect  to  have  high-quality  water  for  home 
or  industrial  use  whenever  they  so  desire.  Providing  water  is  probably 
one  of  the  least  controversial  of  the  public  services,  a  remarkable  state 
of  affairs  in  a  time  of  continuing  crises  in  the  provision  of  other  local 
services.  This  can  be  explained,  in  general,  by  the  fact  that  in  recent 
decades  Illinois  has  usually  had  ample  quantities  of  high-quality  water. 
Also,  the  technology  of  water  production  and  distribution  is  relatively 
simple  and  well  known,  although  not  necessarily  inexpensive. 

There  are,  however,  indications  that  all  is  not  well  with  drinking 
water  supplies,  contrary  to  the  views  expressed  by  Illinois  mayors  in  our 
1972  study  (page  6).  The  large  number  of  water-related  incidents  re- 
ported in  the  1973  sample  (page  18)  and  the  need  to  restrict  water  use 
in  some  Illinois  communities  during  the  1976  drought  suggest  that  the 
provision  of  water  may  become  an  increasingly  important  issue.  The 
Illinois  Environmental  Protection  Agency  reports  that  nearly  19  percent 
of  the  municipal  water  systems  in  Illinois  had  failed  to  meet  a  state  dead- 
line for  chlorinating  their  water.  About  20  percent  of  the  systems  did  not 
have  properly  certified  operating  officers,  as  required  by  a  1974  Illinois 
law  (Illinois  Environmental  Protection  Agency,  1976).  Elsewhere  in  the 
United  States,  Frey  et  al.  (1975)  note  that  in  medium-sized  cities  of 
the  Northeastern  States  many  system  failures  could  have  been  avoided 
by  monitoring  the  impact  of  population  growth  on  delivery  systems. 

While  Illinois  water  systems  rarely  experience  profound  crises,  we 
had  good  reason  to  believe  that  there  are  significant  variations  in  the 
efficiency  and  quality  of  the  fiscal  management  of  water  services  (Afifi 
and  Bassie,  1969).  In  this  phase  of  our  research  we  had  two  objectives. 
First,  we  wanted  to  determine  how  communities  have  incorporated  and 
routinized  water  services.  Second,  we  wanted  to  analyze  the  different 
ways  in  which  communities  provide  this  service.  More  specifically,  our 


26 BULLETIN    NO.    756 

intention  was  to  investigate  whether  the  differences  in  decision  making 
and  planning  can  be  traced  systematically  to  characteristics  of  the  com- 
munity or  to  those  of  the  water  system. 

Study  Design 

To  obtain  a  stratified  sample,  Illinois  towns  and  cities  with  1970 
populations  of  1,000  to  50,000  were  ranked  according  to  size  and  every 
second  municipality  selected.  Interview  schedules  were  constructed  after 
conferring  with  several  water-system  experts.  The  research  staff  then 
traveled  to  a  number  of  communities  for  extensive  interviews  with  vari- 
ous local  officials  such  as  water-system  operators,  mayors,  planners,  and 
waterworks  engineers  to  refine  the  questionnaire. 

During  the  summer  of  1974  questionnaires  were  mailed  to  all  of  the 
mayors  in  the  original  sample  and  284  were  interviewed.  Eight  of  the 
communities  were  excluded  from  the  study  because  they  were  part  of 
large  metropolitan  water  systems.  Water-system  operators  were  inter- 
viewed in  the  remaining  276  communities;  21  refused  to  cooperate,  4 
could  not  be  contacted,  and  23  indicated  that  their  systems  were  not 
municipally  owned.  The  final  sample  for  this  study  consisted  of  228 
communities  having  municipally  owned  and  operated  water  systems. 

CLASSIFICATION  OF  MUNICIPALITIES 

During  the  last  few  decades  there  have  been  notable  changes  in  the 
functioning  and  structure  of  American  communities.  The  contrast  be- 
tween urban  and  rural  communities  is  becoming  less  pronounced  as 
smaller  communities  expand  services  and  activities.  In  addition,  the 
population  growth  of  communities  surrounding  center  cities  has  been 
phenomenal.  Warner  and  Dajani  (1975)  note  that  while  more  than  half 
of  all  nonmetropolitan  communities  grew  to  some  extent  during  the  last 
decade,  the  most  rapid  growth  occurred  in  communities  close  to  metro- 
politan areas,  especially  those  forming  a  part  of  a  larger  entity.  Between 
1950  and  1970  in  Illinois,  those  incorporated  communities  with  popula- 
tions of  1,000  to  50,000  that  lie  outside  the  Standard  Metropolitan  Sta- 
tistical Areas  (SMSA)  gained  slightly  more  than  200,000  residents. 
Within  S MSA's,  however,  cities  and  towns  of  this  size  gained  more  than 
1.5  million  residents  during  the  same  period. 

The  influence  exerted  by  the  center  city  of  a  metropolitan  system 
over  other  population  centers  is  important  in  the  analysis  of  communi- 
ties. These  metropolitan  centers  affect  the  economic  activities  as  well  as 
the  social  organization  and  community  activities  of  the  surrounding  com- 


ENVIRONMENTAL   DECISION    MAKING  —  27 

munities  (Berry  and  Horton,  1970;  Fuguitt,  1971).  Metropolitan  domi- 
nance, however,  declines  with  distance,  and  the  outlying  municipalities 
become  more  autonomous  (Rice  and  Beegle,  1972). 

In  order  to  take  this  relationship  into  account  in  our  study,  we  classi- 
fied the  location  of  each  municipality  in  relation  to  center  cities  of  differ- 
ent sizes.  Calling  our  variable  "Metro,"  we  divided  the  municipalities 
into  three  categories: 

Metro  1  —  rural  communities  located  outside  the  immediate  sphere  of  a 

metropolitan  center. 
Metro  2  —  communities  within  25  miles  of  the  medium-sized  SMSA's 

of  Bloomington,  Champaign,  Decatur,  Peoria,  Rockford,  Rock  Island, 

and  Springfield,  Illinois;  Evansville  and  Terre  Haute,  Indiana;  and 

Dubuque,  Iowa. 
Metro  3  —  communities  located  within  a   50-mile  radius  of  the  large 

Illinois  SMSA's  of  Chicago  and  East  St.  Louis. 

Roseman  (1975)  supplies  empirical  support  for  this  division,  noting 
that  growing  small  towns  around  Chicago  are  situated  as  far  as  50 
miles  from  the  center  city.  Similar  growth  has  occurred  around  medium- 
sized  SMSA's,  except  that  in  this  case  the  towns  are  between  20  and  30 
miles  from  these  centers.  The  use  of  the  Metro  variable  has  enabled  us 
to  determine  whether  a  community's  location  within  the  field  of  urban 
dominance  has  had  any  impact  on  its  decision  making. 

WATER-SYSTEM  AND  COMMUNITY  CHARACTERISTICS 

To  determine  the  relationships  among  the  characteristics  of  water 
systems,  the  quality  of  water  services,  and  the  characteristics  of  munici- 
palities, we  chose  five  variables  related  to  water-system  decision  making 
and  planning:  size  of  the  water  system;  type  of  water  use;  and  plant 
personnel  characteristics,  which  included  the  ratio  of  full-  to  part-time 
employees,  the  proportion  of  college-educated  employees,  and  the  level  of 
employee  certification. 

Size  of  water  system.  On  the  basis  of  1973  figures,  the  number  of 
gallons  produced  by  systems  in  the  bottom  25  percent  varied  from  less 
than  1  million  to  43  million  gallons.  Systems  in  the  top  25  percent  pro- 
duced more  than  900  million  gallons  per  year.  Two  measures  were  com- 
puted to  provide  additional  information.  The  first  was  obtained  from  the 
average  amount  of  water  produced  in  a  24-hour  period  divided  by 
the  utility's  daily  rated  capacity.  In  about  25  percent  of  the  systems, 
the  average  amount  of  water  used  per  day  was  nearly  the  same  as  the 
daily  rated  capacity.  In  almost  6  percent,  the  average  daily  production 


28 BULLETIN    NO.    756 

equaled  or  exceeded  the  daily  rated  capacity.  The  second  measure  was 
obtained  by  dividing  the  maximum  amount  of  water  produced  in  a  24- 
hour  period  by  the  system's  daily  rated  capacity.  The  majority  of  the  228 
systems  had  been  able  to  meet  maximum  demands.  However,  in  25  per- 
cent of  the  systems,  maximum  use  almost  equaled  the  utility's  rated 
capacity,  while  in  close  to  20  percent  of  the  systems,  use  exceeded  the 
rated  capacity,  in  some  instances  by  as  much  as  three  or  four  times. 

Type  of  water  use.  Industry  and  residents  are  the  two  major  types 
of  users.  Compared  with  residential  use,  industrial  consumption  almost 
always  involves  relatively  few  users  and  large  quantities  of  water.  Resi- 
dential use  predominated  in  80  percent  of  the  systems.  In  certain  munici- 
palities, however,  as  much  as  70  to  75  percent  of  the  water  was  used  by 
industry  and  commercial  enterprises.  These  users  are  frequently  in  a 
position  to  insist  that  the  water  system  deal  with  them  in  an  economically 
rational  and  efficient  way. 

Plant  personnel  characteristics.  Personnel  characteristics  that  might 
affect  the  ability  of  a  system  to  meet  more  technologically  complex  de- 
mands are:  the  ratio  of  full-  to  part-time  employees,  the  percentage  of 
college-educated  employees,  and  the  level  of  Illinois  certification.  We 
wanted  to  see  if  full-time  employees  would  have  a  more  professional 
orientation  and  perhaps  be  more  involved  with  their  work  than  part-time 
employees.  We  assumed  that  employees  certified  at  the  higher  levels  (A 
the  highest,  D  the  lowest)  would  have  a  greater  sense  of  professionalism 
than  those  at  the  lowest  level.  With  this  information  we  hoped  to  test 
whether  the  presence  of  more  highly  qualified  workers  is  reflected  in  the 
operation  of  the  system. 

The  levels  of  certification  and  education  of  water-system  employees 
were  as  follows: 

Certification 

No  certified  personnel 4  percent 

Level  of  those  certified 

D  (lowest) 4  percent 

C 26  percent 

B 21  percent 

A  (highest) 45  percent 

Education 

High  school  graduate  or  less 30  percent 

Some  college 53  percent 

College  graduate 17  percent 


ENVIRONMENTAL   DECISION    MAKING  —  29 

With  regard  to  the  full-  or  part-time  status  of  personnel,  we  found 
that  in  close  to  12  percent  of  the  systems  fewer  than  half  of  the  em- 
ployees, and  in  some  cases  none,  worked  full-time  with  the  water  system. 
In  nearly  35  percent  of  the  systems  more  than  half,  but  not  all,  of  the 
employees  were  full-time.  Finally,  in  53  percent  of  the  systems  all  of 
the  employees  worked  full-time. 

Community  characteristics.  In  the  section  "Why  Some  Communi- 
ties Mobilize,"  we  discussed  community  characteristics  variables  related 
to  mobilization.  In  this  phase  of  our  research  we  chose  five  similar  vari- 
ables that  could  affect  the  decision-making-  and  planning  process:  popu- 
lation size;  rate  of  population  growth  (1960  to  1970);  per  capita  munic- 
ipal expenditures  (1970);  median  house  value,  used  as  an  indicator  of 
the  level  of  community  economic  well-being;  and  the  form  of  govern- 
ment, particularly  whether  or  not  there  is  a  city  manager.  It  has  been 
argued  that  city  governments  with  managers  are  more  strongly  oriented 
than  those  with  mayors  toward  businesslike  efficiency  and  professional- 
ism in  municipal  affairs. 

Findings 

DECISION  MAKING 

Frequently  the  relationship  between  the  mayor,  as  head  of  the  com- 
munity government,  and  the  water  system  is  ambiguous.  On  the  one 
hand,  the  local  government  is  responsible  for  decisions  about  the  water 
system,  which  means  that  the  mayor  must  be  well  informed  about  the 
day-to-day  operations  of  the  system.  On  the  other  hand,  the  municipal 
government  must  coordinate  a  variety  of  other  services  and  reconcile 
the  numerous  demands  for  available  resources. 

One  important  aspect  of  water-system  decision  making  is  how  much 
the  mayor  knows  about  the  water  system.  He  has  many  competing  de- 
mands upon  his  time,  but  in  order  to  effectively  oversee  the  operation  of 
the  water  system,  he  must  be  well  informed.  We  designed  a  simple  scale 
to  determine  how  knowledgeable  mayors  were  about  basic  aspects  of  the 
water  system.  It  should  be  pointed  out  that  the  accuracy  of  their  knowl- 
edge was  not  measured,  but  only  their  admitted  lack  of  information.  The 
mayors  were  asked  six  questions : 

1 .  Does  the  water  system  have  a  written  plan  ? 

2.  Is  the  water  tested  for  nitrogen  ? 

3.  Is  the  water  tested  for  iron  ? 

4.  Is  the  water  tested  for  coliform  bacilli  ? 


30 BULLETIN    NO.    756 

5.  Is  there  a  set  of  procedures  to  follow  for  severe  low  water  pres- 
sure? 

6.  What  procedure  is  followed  in  the  event  of  low  pressure? 

Two-thirds  of  the  mayors  were  knowledgeable  in  all  six  areas.  An- 
other 14  percent  were  uninformed  in  only  one  area.  Slightly  under  20 
percent  did  not  know  the  answers  to  two  or  more  of  the  questions. 

Groups  influencing  decision  making.  To  find  out  what  forces  have 
a  bearing  on  the  decision-making  process,  mayors  were  asked  which  of 
four  groups  was  the  most  important  in  influencing  the  water-rate 
schedule  and  major  capital  expenditures.  The  four  groups  were:  the 
municipal  government;  the  public,  made  up  of  residential  users  and 
citizens'  groups;  special  interest  groups  such  as  large-volume  users, 
community  development  corporations  and  chambers  of  commerce,  or 
large  real  estate  developers;  and  outside  forces  such  as  bond  holders  or 
financial  underwriters  for  bonds,  water  boards,  commissions,  and  the 
like. 

Over  half  of  the  mayors  rated  municipal  governments  as  the  most 
influential  group  in  determining  water  rates  and  capital  expenditures. 
Outside  groups  and  the  public  were  each  considered  the  most  important 
by  close  to  one-fifth  of  the  mayors,  while  the  influence  of  special  interest 
groups  was  considered  very  minor.  These  findings  confirm  the  impres- 
sion that  although  municipal  governments  are  primarily  responsible  for 
managerial  decisions  affecting  water  systems,  frequently  they  have  to 
contend  with  other  interests  when  making  such  decisions. 

Control  of  decision  making.  Who  has  administrative  control  over 
the  water  system  and  hence  who  makes  decisions  about  it?  To  answer 
this  question  we  constructed  a  set  of  indices  to  find  out  which  people  are 
responsible  for  making  certain  types  of  decisions.  For  example,  in  a 
decentralized  system  a  plant  operator  may  have  full  responsibility  for 
purchasing  chemicals  and  authorizing  repairs.  In  a  highly  centralized 
system,  however,  authorization  may  have  to  come  from  the  city  council. 
The  designated  decision  makers  were  divided  into  four  categories:  local 
government  officials  such  as  the  mayor,  manager,  city  council,  alderman, 
and  city  clerk;  water-system  management,  including  the  superintendent, 
water  commission,  water  chairman,  treasurer  of  the  water  board,  and 
trustees;  local  government  employees  such  as  the  purchasing  agent  and 
director  of  management  services;  and  the  water-system  employees, 
namely,  the  plant  operator,  department  comptroller,  manager,  engineer, 
foreman,  bookkeeper,  and  so  forth. 


ENVIRONMENTAL   DECISION    MAKING  —  31 

Mayors  were  asked  the  following  question:  "What  is  the  title  of  the 
person  or  group  who  has  the  authority  for  the  following  items:  pur- 
chasing materials;  contracting  for  system  services;  capital  expenditures; 
and  collecting  revenue,  billing,  or  suggesting  rate  changes?"  There  was 
considerable  uniformity  among  the  municipalities.  Local  government 
officials  usually  made  decisions  about  capital  expenditures  (87  percent) 
and  revenue  collection  (66  percent),  but  water  management  personnel 
more  often  made  decisions  about  contracting  for  system  services  (65 
percent)  and  purchasing  materials  (71  percent).  In  addition,  we  asked 
the  title  of  the  person  or  group  who  determined  the  water-rate  schedule 
and  approved  trunk  lines.  In  more  than  80  percent  of  the  municipalities, 
government  officials  were  in  charge  of  these  decisions.  In  the  remaining 
20  percent  the  decisions  were  made  by  persons  directly  associated  with 
the  water  system. 

The  six  items  related  to  decision  making  provide  an  index  of  politi- 
cal control.  In  about  20  percent  of  the  communities,  decision  making  was 
almost  completely  centralized  in  the  municipal  government.  Another  20 
percent  had  little  or  no  centralization,  decisions  being  made  by  water 
management.  The  remaining  60  percent  of  the  communities  fell  in  the 
middle  range,  with  the  municipal  government  making  three  or  four  of 
the  six  decisions. 

Community  characteristics  and  control.  We  suspected  that  the 
degree  of  political  control  over  the  water  system  would  be  related  to 
certain  characteristics  of  the  community.  We  expected  to  find  that  larger 
water  systems,  especially  those  in  large  communities,  would  have  more 
autonomy  than  smaller  systems  in  making  their  own  decisions.  This 
seemed  likely  because  of  increased  administrative  differentiation  and  the 
availability  of  expertise  within  a  larger  community. 

Only  in  Metro  1  (rural)  communities  were  several  of  the  commu- 
nity characteristics  variables  related  to  the  level  of  political  control  over 
the  water  system  (Table  10,  section  A).  As  expected,  in  those  towns 
with  relatively  small  populations,  less  expensive  housing,  and  so  forth, 
the  degree  of  political  control  was  significantly  greater  statistically  than 
in  larger  communities.  The  degree  of  political  control  over  decision 
making  decreased  as  the  community  grew  in  population  size,  was  wealth- 
ier, and  had  a  more  "rational"  style  of  government,  as  indicated  by  the 
presence  of  a  city  manager.  In  both  Metro  2  and  Metro  3  (suburban) 
communities,  however,  these  relationships  did  not  appear  to  pertain, 
with  the  exception  of  the  population  size  variable  in  Metro  3  communi- 
ties (suburbs  of  Chicago  and  East  St.  Louis).  The  relationship  between 


32 BULLETIN    NO.    756 

Table  10.  —  Relationships    Between    Selected    Characteristics   and   Factors 
Influencing  Water  Systems,  228  Illinois  Communities 

Rural          Med. -sized-      Large-city 
town  city  suburb         suburb 

(Metro  1)        (Metro  2)        (Metro  3) 


A.  Political  control  over  decisions 


coefficient  of  correlation 


Water-system  characteristics 

Number  of  gallons  used,  1973 30*  .01  .07 

Percent  of  water  for  industrial  use,  1973 ...    —  .  08  .09  .15* 

Ratio  of  full-time  to  total  employees 00  .07  .13 

Ratio  of  college-trained  to  total  employees    —  .  13  .14  —  .02 

Certification  of  water-system  employees.  .  .    —  .07  —  .  18  —  .  17* 

Community  characteristics 

Population  size -  .  30*  .05  -  .  16* 

Population  change,  1960-1970 -.13  -.12  .03 

Municipal  expenditures,  1970 —  .  19*  .01  .07 

Median  housing  value,  1970 -.23*  -.05  -.01 

Presence  of  city  manager —  .  15  —  .  02  —  .  06 

B.  Water-system  planning 

Water-system  characteristics 

Number  of  gallons  used,  1973 02  -.11  .03 

Percent  of  water  for  industrial  use,  1973 06  .25*  -.01 

Ratio  of  full-time  to  total  employees 15  *  .02  .04 

Ratio  of  college-trained  to  total  employees    —  .  13  .07  —  .01 

Certification  of  water-system  employees. ..        .08  .16  .09 

Community  characteristics 

Population  size 17*  .29*  .38* 

Population  change,  1960-1970 08  -.21  .13 

Municipal  expenditures,  1970 02  .24*  .09 

Median  housing  value,  1970 -.10  -.04  .25 

Presence  of  city  manager 27*  .15  .21* 

C.  Low-pressure  procedures 

Water-system  characteristics 

Number  of  gallons  used,  1973 07  .20*  .05 

Percent  of  water  for  industrial  use,  1973 03  .20*  —.17* 

Ratio  of  full-time  to  total  employees -.07  --.07  .14* 

Ratio  of  college-trained  to  total  employees        .20*  .09  .05 

Certification  of  water-system  employees ...    —.02  —.16  .05 

Community  characteristics 

Population  size 11  .21*  .20* 

Population  change,  1960-1970 -.06  .21*  .10 

Municipal  expenditures,  1970 -.03  .22  .00 

Median  housing  value,  1970 -.14*  .26*  .15* 

Presence  of  city  manager 08  .10  .11 

D.  Mayors'  financial  information 

Water-system  characteristics 

Number  of  gallons  used,  1973 04  .05  —.15* 

Percent  of  water  for  industrial  use,  1973 25  *  .12  —  .  14* 

Ratio  of  full-time  to  total  employees -.07  .01  .20* 

Ratio  of  college-trained  to  total  employees        .21*  —  .20*  .  18 

Certification  of  water-system  employees  ...—.11  .02  .13 

Community  characteristics 

Population  size 20*  .04  .02 

Population  change,  1960-1970 17*  -.23*  -.15* 

Municipal  expenditures,  1970 09  —.10  .11 

Median  housing  value,  1970 29*  -.30*  .13 

Presence  of  city  manager 22*  .09  .15* 

*  Significant  at  the  .10  level. 


ENVIRONMENTAL   DECISION    MAKING  —  33 

control  over  decision  making  and  community  characteristics  apparently 
operated  for  the  relatively  autonomous  rural  municipalities  but  not  for 
the  suburban  communities.  It  is  probably  a  reflection  of  the  dependent 
position  of  the  suburban  community  within  the  metropolitan  system  that 
community  characteristics  had  practically  no  relationship  to  the  level  of 
political  control. 

Water-system  characteristics  and  control.  We  expected  that  as  the 
size  of  water  systems  and  the  expertise  of  its  employees  increased,  the 
level  of  the  government's  decision-making  control  over  the  system  would 
decrease.  This  relationship  did  not  exist  (Table  10,  section  A).  Few  of 
the  relationships  are  statistically  significant,  and  two  of  those  are  in  a 
direction  opposite  to  what  was  expected. 

PUNNING 

There  is  a  growing  belief  that  planning  is  necessary  to  maintain  and 
improve  the  quality  of  community  water  systems.  But  what  does  "plan- 
ning" mean  ?  In  relation  to  water  systems,  planning  refers  to  the  attempt 
to  anticipate  future  needs  in  an  organized  and  ongoing  manner,  in  con- 
trast to  decision  making  that  is  a  response  to  change  only  in  day-to-day 
and  crisis  situations.  Underlying  our  research  is  the  assumption  that 
citizens  will  be  served  best  by  an  efficiently  and  rationally  operated  water 
system.  To  be  able  to  deal  rationally  with  long-term  needs  and  crisis 
situations  implies  that  officials  have  had  the  foresight  to  develop  a  formal 
plan.  Rational  operation  also  means  that  the  mayor  must  be  familiar  with 
financial  matters  such  as  cost  information,  the  allocation  of  funds,  and 
the  share  of  the  budget  devoted  to  capital  expansion  of  the  water  system. 
We  therefore  ranked  each  community  on  the  basis  of  the  degree  of  for- 
mal planning,  preparedness  to  deal  with  low-pressure  emergencies,  and 
the  mayor's  knowledge  of  financial  arrangements  involving  the  water 
system. 

Formal  planning.  The  adequacy  of  long-term  planning  can  vary 
considerably  among  communities.  To  obtain  a  measure  of  the  degree  of 
planning,  we  asked  the  mayors  several  questions  related  to  the  following 
indicators:  the  existence  of  a  formal  plan,  the  scope  of  the  plan,  when 
it  was  drawn  up,  and  when  the  plan  was  updated.  The  results  were  com- 
piled into  an  index  with  values  from  zero  (a  complete  lack  of  planning) 
to  4  (a  high  degree  of  planning).  Of  the  228  communities,  45  percent 
had  no  formal  plan,  about  20  percent  were  at  various  stages  of  develop- 
ing plans,  and  only  35  percent  had  up-to-date,  written  plans  of  a  broad 
scope. 

We  also  examined  the  relationship  of  planning  to  water-system  and 


34  —  BULLETIN    NO.    756 

community  characteristics.  The  data  in  Table  10,  section  B  indicate  that 
the  existence  of  a  plan  is  systematically  related  to  the  size  of  the  commu- 
nity and  to  the  presence  of  a  city  manager.  Planning  was  not  signifi- 
cantly related  to  the  rate  of  population  growth,  which  gives  reason  for 
concern.  Rapid  population  growth  apparently  has  not  provided  an  im- 
petus to  planning  for  future  needs.  The  amount  of  planning  was  unre- 
lated to  any  of  the  water-system  characteristics  variables. 

Low  water  pressure.  The  Illinois  Environmental  Protection  Agency 
reports  that  the  most  frequent  water-supply  emergency  is  a  drop  in 
pressure,  often  caused  by  a  break  in  the  distribution  system,  mechanical 
failure,  or  unusually  high  use  at  some  point  in  the  system.  Pressure 
drops  can  result  in  contaminated  matter  being  drawn  into  the  system. 
To  measure  the  system's  degree  of  planning  for  such  emergencies,  we 
asked  the  mayors  and  water-system  operators  the  following  questions: 
(1)  Has  a  set  of  procedures  been  devised  for  use  if  a  low-pressure  prob- 
lem develops?  (2)  If  the  water  operator  is  out  of  town,  is  someone 
designated  to  carry  out  these  procedures?  (3)  Are  the  procedures  writ- 
ten down?  A  scale  was  formed  by  assigning  one  point  for  each  affirma- 
tive response. 

Over  27  percent  of  the  communities  had  no  procedures  for  dealing 
with  low-pressure  emergencies.  About  2  percent  had  procedures,  but 
they  were  not  written  down  and  no  one  was  designated  to  carry  them 
out  in  case  the  operator  was  absent.  Over  36  percent  had  procedures,  and 
either  had  them  formally  specified  or  had  an  alternate  delegated  to  carry 
them  out.  Almost  35  percent  of  the  communities  indicated  that  they  had 
complete  procedures  to  deal  with  low-pressure  emergencies. 

We  then  compared  the  existence  of  procedures  to  water-system  and 
community  characteristics.  With  a  few  exceptions,  preparedness  for 
this  emergency  was  unrelated  to  water-system  characteristics  (Table  10, 
section  C).  Varying  relationships  were  found  in  the  different  types  of 
municipalities.  Preparedness  for  low-pressure  emergencies  was,  how- 
ever, related  to  community  characteristics,  especially  in  the  suburbs  of 
medium-sized  metropolitan  centers  (Metro  2).  In  these  communities 
the  existence  of  plans  to  handle  a  low-pressure  situation  was  also  asso- 
ciated with  the  size  of  the  water  system  and  the  percentage  of  the  water 
used  for  industrial  purposes.  In  the  suburbs  of  the  large  cities  (Metro 
3),  contrary  to  our  expectations,  the  more  water  used  for  industrial 
purposes,  the  less  prepared  the  water  system  was  for  emergencies. 

Financial  information.  To  deal  rationally  with  estimated  future 
needs  of  the  water  system,  decision  makers  need  to  be  informed  about 


ENVIRONMENTAL   DECISION    MAKING  —  35 

the  system's  finances.  Questions  were  directed  to  the  mayors,  who  were 
asked  if  the  following  were  available:  detailed  cost  information  on  the 
water  system;  data  on  how  much  of  the  water-system  revenue  was  allo- 
cated to  interest  paid  on  bonds  or  long-term  loans,  to  payments  into  the 
general  municipal  fund,  and  to  operating,  maintenance,  and  administra- 
tive expenses,  including  wages;  and  how  much  the  waterworks  had  spent 
on  capital  additions  for  the  water  facility  during  the  previous  four  years. 
A  financial  index  was  constructed  by  assigning  one  point  for  each 
affirmative  response. 

About  half  of  the  228  mayors  had  information  on  four  or  five  of  the 
items.  Nearly  14  percent  could  respond  to  three  of  the  items.  Close  to  20 
percent  had  information  on  only  two  of  the  items.  Some  11  percent  of 
the  mayors  were  sure  of  only  one  aspect  of  the  system's  finances,  and 
over  2  percent  did  not  have  any  of  this  information. 

The  index  of  financial  information  for  the  rural  towns  (Metro  1) 
was  related  positively  to  most  of  the  community  characteristics;  munic- 
ipal expenditures  was  the  exception  (Table  10,  section  D).  Among 
Metro  1  communities,  the  index  related  significantly  to  just  two  water- 
system  characteristics,  namely,  industrial  use  and  college-trained  em- 
ployees. Among  the  suburbs  of  the  large  metropolitan  centers  (Metro 
3),  financial  knowledge  of  the  mayors  was  related  to  system  characteris- 
tics in  the  following  way:  positively  to  full-time  employees  and  nega- 
tively to  both  the  number  of  gallons  used  and  the  percentage  of  water  in 
industrial  use.  The  mayors'  financial  knowledge  of  the  Metro  3  water 
systems  was  related  significantly  to  only  two  community  characteristics, 
namely  population  change  and  the  presence  of  a  city  manager.  Financial 
information  in  suburban  communities  of  medium-sized  centers  (Metro 
2)  was  related  negatively  to  median  housing  values,  population  change, 
and  the  ratio  of  employees  with  some  college  education,  but  was  unre- 
lated to  any  of  the  other  variables  in  a  statistically  significant  way. 

Summary  and  Discussion 

Our  analytic  model  was  based  on  the  premise  that  communities  differ 
from  one  another  in  a  way  that  is  systematic  and  predictable.  Although 
there  were  considerable  differences  among  communities,  the  findings 
indicate  that  for  the  most  part  there  was  no  consistent  pattern  of  rela- 
tionships between  our  dependent  and  independent  variables,  that  is,  be- 
tween decision  making  and  planning  on  the  one  hand  and  water-system 
and  community  characteristics  on  the  other.  In  addition,  we  found  no 
systematic  differences  among  the  Metro  1,  2,  and  3  subsamples,  which 


36  —  BULLETIN    NO.    756 

were  classified  according  to  the  degree  of  metropolitan  dominance.  Ap- 
parently the  differences  in  decision  making  and  planning  among  the 
water  systems  cannot  be  predicted  from  the  particular  set  of  independent 
variables  used  in  the  model. 

Perhaps  different  and  better  measures  of  the  dependent  and  inde- 
pendent variables  would  have  resulted  in  better  predictions.  There  is, 
however,  another  explanation  why  the  water  systems  were  not  appropri- 
ately analyzed  by  the  model  used.  Most  water  systems  have  been  in  op- 
eration for  a  long  time.  Frequently  the  technology  is  well  known  and 
simple  enough  that  low-skilled  personnel  can  operate  the  system  in  a 
routine  fashion.  In  general,  Illinois  water  systems  seem  to  suffer  from 
"benign  neglect."  Only  occasionally,  that  is,  when  a  crisis  occurs,  is 
attention  given  to  financial  and  technical  details.  We  initially  assumed 
that  local  governments  actively  pursue  improved  water-system  perfor- 
mance, but  the  apparently  casual  rather  than  active  concern  of  many 
systems,  contrary  to  our  assumption,  would  certainly  explain  why  our 
analytic  model  had  little  utility.  For  a  more  complete  discussion  of  this 
point,  see  pages  40  and  41. 

Illinois  water  systems  have  been  able  to  operate  with  reasonable 
efficiency  because  few  obvious  problems  have  arisen  so  far.  Water  has 
generally  been  of  good  quality  and  in  adequate  supply.  However,  the 
water  systems  do  not  appear  to  be  in  a  position  to  respond  well  to 
changing  circumstances.  Many  water  operators  have  too  little  education 
to  be  prepared  for  the  increasingly  more  complex  demands  that  may  be 
made  of  them  and  their  systems  by  both  their  immediate  superiors  and 
outside  regulatory  agencies.  Communication  between  the  mayor  and  the 
water  operator  are  inadequate  for  sharing  information  about  the  water 
system.  Almost  45  percent  of  the  communities  have  no  formal  planning, 
while  another  20  percent  are  only  now  in  the  process  of  developing  a 
plan.  Many  systems  apparently  do  not  see  the  need  for  long-range  plan- 
ning. On  the  contrary,  they  appear  to  be  run  on  the  assumption  that  they 
need  little  attention  and  that  changes  will  occur  gradually. 

Changes  in  water  quality,  supply,  or  demand  have,  for  the  most  part, 
been  gradual  in  the  past.  However,  th^eurrent  concern  with  improved 
water  quality  standards  will  probably  leaid  to  demands  for  rapid  changes 
in  community  water  systems.  Our  research  leads  us  to  believe  that  many 
municipal  water  systems  are  not  organized  to  respond  effectively  to  such 
demands. 


ENVIRONMENTAL  DECISION    MAKING  —  37 

FINDINGS  AND  CONCLUSIONS 

This  study  has  focused  on  how  Illinois  communities  as  communities 
have  responded  to  environmental  issues  rather  than  on  what  has  been 
done  at  the  individual,  state,  or  federal  level.  How,  for  example,  has 
environmentalism  taken  hold  among  elected  and  nonelected  community 
leaders?  Why  have  some  communities  been  more  concerned  and  active 
than  others?  How  has  environmental  quality  meshed  with  other  com- 
munity concerns?  How  responsive  are  long-established  municipal  ser- 
vices such  as  water  supply  systems  apt  to  be  to  future  environmental 
problems  and  needs  ? 

In  the  past  much  of  the  social  science  research  has  centered  on  the 
historical  and  social  context  of  the  environmental  movement,  the  percep- 
tions and  attitudes  of  individuals,  and  the  impact  of  changes  undertaken 
by  large  cities  and  industry  to  curb  pollution.  Small  governmental  units 
and  their  role  in  environmental  change  have  been  almost  totally  ne- 
glected. Although  many  researchers  have  indicated  that  action  by  com- 
munities is  important  and  suggested  that  change  would  ultimately  take 
place  at  the  local  level,  few  have  systematically  evaluated  how  the  envi- 
ronmental issue  has  been  viewed  by  community  leaders  or  how  commu- 
nities have  responded  to  the  issue. 

In  contrast,  we  took  the  position  that  if  protection  and  improvement 
of  the  environment  are  primarily  community  concerns,  then  the  attitudes 
and  perceptions  of  those  who  have  the  opportunity  to  exert  influence 
and  make  decisions  within  communities  must  be  studied.  We  also  decided 
to  examine  the  operation  of  municipal  governments  in  order  to  assess 
their  role  in  environmental  improvement  or  degradation.  Although  not 
the  only  determinants  of  the  level  of  quality,  the  attitudes  of  community 
leaders  often  provide  clues  to  their  behavior,  to  understanding  decisions 
and  changes  in  policy,  and  to  the  direction  in  which  communities  move 
and  the  rationale  underlying  choices  they  routinely  make. 

The  first  part  of  our  study  on  leaders'  perceptions  of  environmental 
problems  and  why  communities  mobilize  was  based  on  information 
gathered  in  1972  from  124  sample  communities  in  Illinois.  Data  for  the 
second  part  on  Illinois  municipal  water  systems  was  collected  in  1974 
from  228  sample  communities.  We  interviewed  mayors,  public  works 
directors,  representatives  of  chambers  of  commerce  or  similar  or- 
ganizations, public  health  personnel,  newspaper  editors  or  reporters, 
environmental  activitists,  and  water-system  operators. 


38 BULLETIN    NO.    756 

Summary  of  Findings 

COMMUNITY  LEADERS  AND  ENVIRONMENTAL  QUALITY 

1.  Mayors  used  fairly  broad  definitions  of  "environmental  quality," 
frequently  including  activities  that  have  traditionally  been  functions 
of  community  government. 

2.  Mayors  viewed  environmental  problems  in  their  communities  as 
minor.  In  the  context  of  other  community  problems  the  environment 
receded  even  further  in  importance. 

3.  Mayors  believed  that  public  concern  about  the  environment  at  the 
local  level  was  a  consequence  of  heightened  environmental  aspirations 
rather  than  of  actual  environmental  conditions. 

4.  In  general,  mayors  felt  that  strict  local  enforcement  of  environ- 
mental regulations  would  hurt  their  communities  economically  without 
improving  the  environment  appreciably.  At  the  same  time,  they  felt  that 
legal  prohibitions  and  economic  disincentives,  universally  applied  and 
enforced,  would  be  the  most  effective  ways  to  improve  the  environment 
in  the  long  run. 

5.  Community  leaders  as  a  whole  viewed  environmental  conditions 
in  their  communities  as  relatively  minor  problems.  The  widest  differ- 
ences in  perception  were  between  the  environmentalists  and  the  mayors. 

6.  Individual  community  leaders'  perceptions  across  different  dimen- 
sions of  the  environmental  quality  issue  were  highly  consistent.  If  a  par- 
ticular type  of  leader  viewed  one  aspect  of  environmental  quality  as  good, 
he  or  she  tended  to  view  other  aspects  as  good  also. 

7.  There  was  little  evidence  to  suggest  that  community  leaders  real- 
istically perceived  the  actual  quality  of  the  air;  the  correlation  between 
perceived  air  quality  and  actual  air  quality  was  quite  low. 

COMMUNITY  CHARACTERISTICS  AND  MOBILIZATION 

Broad  community  attributes  such  as  composition  of  the  population, 
location,  size,  and  political  organization  have  generally  been  felt  to  ex- 
plain, first,  the  level  of  performance  and,  second,  the  rapidity  with  which 
communities  respond  to  issues  and  concerns.  Using  these  attributes  in 
portions  of  this  study  did  not  provide  an  adequate  explanation  for  why 
communities  mobilize  around  environmental  concerns.  When  we  com- 
bined these  variables  with  issue-specific  variables,  however,  we  found 
the  following: 

1.  The  single  most  important  explanation  for  why  citizens  mobilize 
seemed  to  be  whether  or  not  an  environmental  incident  had  occurred  in 
or  near  the  community. 


ENVIRONMENTAL   DECISION    MAKING 39 

2.  There  was  no  evidence  that  particular  types  of  communities  ex- 
perience either  higher  levels  of  mobilization  or  more  environmental  inci- 
dents than  others. 

3.  There  was  some  evidence  that  citizens  in  communities  with  rela- 
tively clean  environments  were  more  environmentally  active  than  people 
living  where  pollution  was  greater. 

COMMUNITY  AND  WATER-SYSTEM  CHARACTERISTICS 

In  the  case  of  water  systems  we  looked  at  various  aspects  of  the 
system  in  relation  to  community  attributes,  variables  directly  measuring 
characteristics  of  the  water  system,  and  the  location  of  the  community 
with  respect  to  the  metropolitan  system.  We  found  the  following: 

1.  Frequently,  water  systems  in  Illinois  communities  were  poorly 
managed.  All  of  the  measures  dealing  with  the  managerial,  technical,  and 
financial  aspects  of  the  water  system  indicate  that  in  many  communities 
only  minimal  attention  was  given  to  the  operation  of  the  water  system. 
Many  water  systems  appeared  unprepared  to  deal  with  increased  de- 
mands that  might  be  placed  upon  them  when  higher  water  quality  stan- 
dards are  imposed  or  when  unexpected  events  affect  their  supply  or  dis- 
tribution system. 

2.  The  degree  of  water  system  planning  was  more  often  related  to 
community  characteristics  than  to  water  system  characteristics.  These 
relationships,  however,  were  usually  weak  and  often  not  consistent  be- 
tween communities  that  had  different  relationships  to  metropolitan  cen- 
ters. Thus,  for  example,  our  findings  for  rural  communities  were  at 
times  the  opposite  of  those  for  the  suburbs  of  medium-sized  metropolitan 
centers. 

3.  Financial  management  practices  were  related  to  both  water-system 
characteristics  and  community  attributes  in  the  suburbs  of  large  metro- 
politan centers,  and  also  to  a  considerable  extent  in  the  rural  communi- 
ties. In  the  suburbs  of  medium-sized  central  cities  the  relationships  were 
few,  and  frequently  were  the  reverse  of  those  found  among  the  other 
two  types  of  communities. 

4.  The  quality  of  the  technical  administration  of  the  water  system 
appeared  positively  related  to  the  size  and  to  the  economic  resources  of 
the  community. 

Conclusions 

To  determine  some  of  the  general  causes  of  environmental  mobiliza- 
tion and  performance  we  did  a  comparative  study  of  communities.  While 


40  —  BULLETIN    NO.   756 

case  studies  may  give  more  specific  explanations  for  any  one  community, 
generalizing  about  similar  communities  from  case  study  findings  is  usu- 
ally risky.  Our  research  has  demonstrated  the  shortcomings  of  a  commu- 
nity structure  model  for  understanding  response  to  local  environmental 
quality  issues.  The  failure  of  this  approach  appears  to  be  due  at  least 
in  part  to  problems  of  measurement  and  conceptualization.  It  is  ex- 
tremely difficult  to  adequately  measure  elusive  concepts  such  as  com- 
munity mobilization  because  of  the  problems  encountered  in  defining 
environmental  concepts  precisely,  devising  sensitive  indicators,  and  ob- 
taining data.  For  some  issue-areas  such  as  urban  renewal  or  poverty, 
the  receipt  of  funds,  enforcement  of  regulations,  and  the  like  may  be 
valid  single  indicators  of  mobilization.  For  environmental  quality,  how- 
ever, there  appear  to  be  no  adequate  single  or  even  multiple,  objective 
indicators  that  apply  to  all  communities  and  issues.  Although  not  irrele- 
vant, the  more  obvious  kinds  of  indicators  such  as  budget  expenditures, 
ordinance  enactment  and  enforcement,  and  local  governmental  efforts 
to  modify  environmentally  unsound  practices  do  not  suffice  as  single 
measures  or  permit  easy  comparisons  among  communities. 

Other  structural  measures  that  explain  mobilization  might  be  useful 
for  improving  or  expanding  our  analysis,  or  we  might  use  different 
methods  to  obtain  community  data.  Using  the  key-informant  approach 
showed  promise  for  allowing  us  to  do  this.  How  well  this  approach  com- 
pares with  alternative  approaches  remains  to  be  seen.  New  and  better 
measures  of  the  dependent  and  independent  variables  might,  of  course, 
result  in  better  predictions. 

At  this  time  we  are  willing  to  suggest  that  local  environmental  quality 
performance  is  not  appropriately  analyzed  by  the  model  used  because 
this  model  was  based  on  the  assumption  that  municipal  governments 
actively  pursue  environmental  improvement.  Most  of  the  activities  of 
local  government  are,  however,  routine  in  nature,  and  innovative  activi- 
ties are  relatively  rare.  When  action  seems  called  for,  local  government 
policy  usually  consists  of  making  minor  shifts  in  emphasis  from  one 
program  to  another.  The  evidence  from  our  research  indicates  that  com- 
munity leaders  have  no  widespread  perception  of  truly  serious  environ- 
mental problems  at  the  local  level  and  therefore  see  no  need  for  taking 
on  new  responsibilities.  Even  the  environmentalists,  who  were  more 
concerned  than  most  informants,  did  not  seem  particularly  alarmed.  The 
water  systems  are  probably  a  good  illustration  of  this  low-keyed  stance. 
Even  though  the  water  systems  were  apparently  not  very  well  managed 
at  the  time  of  the  research,  few  Illinois  communities  had  experienced 


ENVIRONMENTAL   DECISION    MAKING 41 

serious  problems  with  either  the  quality  or  quantity  of  their  water  over 
the  last  several  decades.  Although  many  communities  may  not  be  well 
prepared  for  possibly  rapid  changes  in  the  future,  their  systems  have 
performed  well  enough  in  the  past. 

Given  this  state  of  events,  it  can  be  argued  that  local  communities 
have  not  seen  much  reason  to  aggressively  pursue  environmental  im- 
provement. Competition  from  more  pressing  problems  or  from  more 
lucrative  pursuits  involving  funding  have  probably  taken  precedence 
over  environmental  quality  issues.  The  fact  that  a  dramatic  environ- 
mental incident  is  usually  needed  to  mobilize  a  community  gives  credence 
to  this  interpretation. 

Thus  the  findings  lead  us  to  question  a  basic  premise  of  our  analytic 
model,  and  consequently  we  have  reason  to  seriously  doubt  the  useful- 
ness of  the  community  structure  model.  Unfortunately  the  data  we  used 
are  not  adequate  to  let  us  decide  with  finality  whether  the  model  is  in- 
appropriate or  whether  we  did  not  obtain  adequate  measurements  of  the 
variables  in  the  model.  Future  research  should  continue  to  emphasize 
the  quality  of  measurement,  but  at  the  same  time  it  should  undertake  the 
arduous  task  of  developing  competing  analytic  models  for  explaining 
local  community  action  or  inaction  on  environmental  quality. 


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