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UNIVERSITY  OF 

ILLINOIS  U8^?ARY 

AT  URBANA-CHAMPAIQN 

BOOKSTACKS 


Digitized  by  the  Internet  Archive 

in  2011  with  funding  from 

University  of  Illinois  Urbana-Champaign 


http://www.archive.org/details/exploratoryinves53gard 


Faculty  Working  Papers 


\ 


A  Detertainistic  Theory  of  Individual  Saving 

and  Port£oJLiD  Composition 

Robert  E.  Anderson 

University  of  Illiiiois 

#52 


College  of  Commerce  and  Business  Administration 

University  of  Illinois  at  Urbana-Champaign 


Faculty  Working  Papers 


An  Exploratory  Investigation  of 

Achievement  Motivation  Effects  on 

Consumer  Behavior 

David  II.  Gardner 
University  of  Illinois 

#53 


College  of  Commerce  and  Business  Administration 

University  of  Illinois  at  Urbona-Champaign 


FACULTY  WORKING  PAPERS 
College  of  Commerce  and  Business  Administration 
May  12,  1972 


An  Exploratory  Investigation  of 

Achievement  Motivation  Effects  on 

Consumer  Behavior 


David  II.  Gardner 
University  of  Illinois 


#53 


McClelland' 8  theory  of  achievement  motivation  suggests  differing 
preferences  for  products  for  persons  possessing  high  or  low  levels  of  achieve- 
ment motivation.  This  study  suggests  probability  of  success  (Pg)  and 
incentive  value  (Ig)  are  so  low  that  when  combined  multiplicatively  with  the 
tendency  to  achieve  (Mg)  little  difference  in  preference  is  noticeable. 
"Outdoor  sports"  products  are  the  major  exception. 


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Not  too  many  years  ago,  "motivation  research"  was  a  widely  used, term 
and  technique  to  explore  certain  aspects  of  consumer  behavior.  The  term 
and  technique  are  no  longer  In  vogue  because  many  researchers  feel  that 
the  global  claims  of  motivation  research  glossed  over  effects  of  many  ex- 
planatory variables.  The  term  "motivation"  Is  now  referred  to  by  most 
researchers  as  an  Important  construct  In  explaining  consumer  behavior,  but 
only  one  of  several,  I.e.,  attitudes,  learning.  But  while  many  writers 
recognize  that  theories  of  motivation  can  be  used  In  the  explanation  of 
consumer  behavior,  the  literature  is  deficient  In  relating  motivation 
(especially  learned  motivation)  variables  to  consumer  behavior. 

The  purpose  of  the  study  reported  In  this  paper  Is  to  explore  the 
relationship  of  achievement  motivation  to  the  assortment  of  goods  and  ser- 
vices, held  and  desired  by  consumers.  Underlying  this  study  Is  the  basic 
question:  Does  need  for  achievement  explain  differences  In  purchasing  be- 
havior; and  If  so,  does  It  deserve  further  research? 

The  study  of  motivation  Is  concerned  with  the  needs,  wants  and  fears  of 
man,  and  how  he  seeks  to  attain  or  avoid  these  things.  Motivation  Is  the 
study  of  activation  and  direction  of  behavior.  The  reason  that  there  has 
been  little  actual  research  or  application  of  motivation  to  consumer  be- 
havior stems  In  part  from  tw^  problems.  Motivation  researchers  are  them- 
selves divided  on  some  basic  issues.  These  differences  are  apt  to  be 
amplified  when  adapted  by  another  discipline.  Secondly,  learning  theories 
and  motivational  theories  are  highly  intertwined  with  each  other,  which  makes 
it  difficult  for  the  outsider  to  use  and  understand  them. 

The  study  of  motivation  is  complicated  by  the  existence  of  two  major 
theories.  The  first  is  the  well-known  "Drive  X  Habit"  theory,  so  often 
associated  with  Hull  (1,  pv.  ill).  In  this  conception  of  motivation,  drive 


(a  non-specific  energizer)  is  said  to  combine  with  learned  habits  to  acti- 
vate behavior  when  associated  with  a  relevant  stimulus  situation.  Drive 
is  the  product  of  some  need,  want,  or  fear,  which  results  in  the  individual 
being  energized  to  satisfy  that  need,  want,  or  fear.  Drive  combines  with 
habit  strength,  which  is  a  product  of  the  frequency  of  prior  need  reducing 
states.  Individuals  develop  habits  which  become  associated  with  stimulus 
situations.  Drive  is  said  to  provide  the  activation  in  a  stimulus  situation, 
habit  the  direction  of  behavior. 

We  can  say  then,  that  when  faced  with  a  stimulus  situation,  a  person  will 
respond  in  a  given  manner,  depending  upon  the  habit  associated  with  similar 
prior  circumstances  and  the  amount  of  drive  present  in  the  system.  Therefore, 
a  person  presented  with  a  well-prepared  meal  may  not  eat  the  meal,  if  his 
drive  level  is  low,  as  a  result  of  having  eaten  a  large  meal.  On  the  other 
hand,  if  a  person  is  almost  completely  satiated  with  foods,  the  habit  strength 
of  some  foods  may  be  so  strong  so  as  to  result  in  eating  of  those  foods,  even 
though  drive  is  quite  low. 

A  major  deficiency  in  the  "Drive  X  Habit"  theory  is  the  lack  of  concern 
with  the  consequence  of  an  act.   The  individual's  motivation  is  not  tempered 
or  heightened  by  any  type  of  expectations.   The  second  major  theory,  "Expec- 
tancy X  Value,"  avoids  this  problem.  This  theory,  no  matter  who  the  advocate, 
suggests  the  "strength  of  the  tendency  to  act  in  a  certain  way  depends  upon 
the  strength  of  expectancy  that  the  act  will  be  followed  by  a  given  conse- 
quence (or  goal),  and  the  value  of  that  consequence  (or  goal)  to  the  indi- 
vidual." (1,  p.  274) 


A  specific  formulation  of  the  "Expectancy  X  Value"  theory  is  that  of 
achievement  motivation.  This  formulation  suggests  that:   "strength  of  the 
tendency  to  act  in  a  certain  x7ay  to  attain  a  particular  goal  in  a  particular 
situation  is  influenced  by  a  relatively  non-specific  variable  called  motive 
(M) ,  which  is  tentatively  assumed  to  be  a  relatively  stable  characteristic 
of  a  person  carried  about  from  one  lire  situation  to  another,  and  two  rela- 
tively specific  influences  which  refer  to  the  particular  act  in  question  and 
which  are  defined  by  cues  in  the  immediate  environment:   the  strength  of 
expectancy  that  the  act  will  be  followed  by  a  particular  consequence  (E)  and 
the  incentive  value  of  that  particular  consequence  (I).  (1,  p.  276) 

More  specifically,  this  theory  suggests  that  people  develop  at  an  early 
age  (before  the  age  of  ten)  a  tendency  to  achieve.  People  with  high  levels 
of  this  tendency  (High  n  Achievement)  have  been  shown  to  be  concerned  about 
success,  tend  to  engage  in  achievement -related  activities,  and  to  prefer  tasks 
of  Intermediate  difficulty.  (1)  People  with  low  levels  of  this  tendency  (Low 
n  Achievement)  have  been  shown  to   be  concerned  about  failure,  tend  to  avoid 
achievement-related  tasks,  and  prefer  taaks  which  are  too  easy  or  too  dif- 
ficult in  relation  to  the  person 'a  abilities.  Atkinson  (1,  p.  242)  has  postu- 
lated that  this  tendency  no  achieve  (M.^}   combine  multiplicatively  with  situation 
influences  to  produce  a  tendency  to  approach  success.  For  Atkinson,  the  situ- 
ational factors  are:   the  strength  of  expectancy  or  probability  of  success 

(P  )  and  the  incentive  value  of  success  at  a  particular  activity  (I  ).  The 

s 

tendency  to  approach  success  (T^)  or  the  strength  of  the  motive  to  achieve  is 


represented  by  Atkinson  as: 


T„  =  M„  X  P„  X  I^ 
s    s    s    s 


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T^' ■■■'.'/•    ' .  j'^i       ^^^   - ' 


I  i.':*V'.i..rr  -  f-.  'v,'--T 


-4- 


"The  first  variable,  M  is  a  relatively  general  and  stable  characteristic  of 

s 

the  person  which  is  present  in  any  behavior  situation.   But,  the  values  of 

the  other  two  variables,  ?  and  I  ,  depend  upon  the  individual's  past  ex- 

s       s 

perience  in  specific  situations  that  are  similar  to  the  one  he  now  confronts. 
These  variables  change  as  the  individual  moves  about  from  one  life  situation 
to  another  and  so  are  treated  as  characteristics  of  particular  situations  or 
particular  tasks."  (1,  p.  242) 

RELATED  RESEARCH 

Since  McClelland  advanced  the  general  theoiry  of  achievement  motivation 
and  its  measurement  (11),  a  number  of  studies  have  been  conducted  to  identify 
the  relationship  between  levels  of  n-achicvement  and  other  psychological  and 
performance  variables.  While  over  one-hundred  articles  appear  in  the  lit- 
erature, several  seem  especially  relevant  as  background  for  this  study. 

Atkinson  suggests  (4)  that  people  with  a  high  level  of  need  for  achieve- 
ment desire  to  be  in  situations  of  moderate  risk  as  opposed  to  situations  of 
either  low  or  high  risk  preferred  by  people  with  low  levels  of  need  for 
achievement.  Littig  (8)  and  Litwin  (9)  have  demonstrated  this  preference, 
using  game  situations.  McClelland  and  Liberman  found  that  high  need  achievers 
recognized  positive  achievement  words  more  quickly  than  middle  and  low  need 
achievement  groups.  (13) 

Knapp  has  shown  that  people  with  high  levels  of  need  for  achievement 
prefer  subdued  bluish  tartans,  while  a  preference  for  red  and  bright  tartan 
plaids  is  exhibited  by  people  with  low  levels  of  need  for  achievement  (7). 
Using  the  AO  scale  of  the  California  Personality  Inventory,  Carney  has  shown 
that  achievement  motivation  and  smoking  are  positively  correlated.  (5) 


■5- 


In  addition  to  these  studies,  there  are  consistent  findings  that  males 
with  high  levels  of  need  for  achievement  are  more  apt  to  come  from  the  middle 
class  than  from  either  the  lower  or  upper  classes,  have  better  memory  for 
Incompleted  tasks,  are  more  apt  to  volunteer  as  subjects  for  psychological 
experiments,  are  nlore  active  in  college  and  community  activities,  choose 
experts  over  friends  as  working  partners,  are  more  resistant  to  social  pres- 
sure and  cannot  give  accurate  .reports  of  what  their  "inner  concern"  with 
achievement  is.  (11  and  2) 

Finally,  in  a  large  cultural  study,  McClelland  has  found  a  strong  re- 
lationship between  high  levels  of  need  for  achievement  and  an  interest  in 
enterjprise  which  requires  moderate  or  calculated  risks,  rather  than  safe  or 
highly  speculative  undertakings;  (10) 

The  implications  of  the  theory  of  achievement  motivation  for  the  under- 

i 
standing  of  consumer  behavior  are  great.  Many  aspects  of  purchase  and  con- 
sumption behavior  are  carried  out  in  a  manner  that  should  allow  an  individual 
level  of  need  for  achievement  tendency  to  operate  as  a  determinate  of  behavio" 
For  example,  it  can  be  anticipated  that  there  will  be  differential  behavior 
in  the  selection  of  style  and  color  of  clothing,  the  degree  of  participation 
in  a  clothing  fad,  brand  puichase  behavior,  and  willingness  to  associate  with 
various  store  images. 

For  the  consumer  in  the  market  place,  it  is  reasonable  to  suggest  that 
not  all  purchase  situations  will  be  conducive  to  allowing  n  Achievement  to 
operate  as  a  behavioral  determinate.  This  is  due  to  the  belief  that  when 

(P  )  and  (I  )  are  at  relatively  low  levels  and  hence,  when  combined  multi- 
s        s 

plicatively  with  (M  ) ,  result  in  low  levels  of  the  strength  of  the  motive  to 


oi  p 


achieve  (T  ).  However,  at  least  two  situations  would  seem  to  effect  the 
s 

magnitude  of  (P  )  and  (I  )  and  hence,  allow  n  Achievement  (M  )  to  operate 

s        s  s 

as  a  behavioral  determinate.  These  two  situations  (of  which  there  may  be 
many  more)  are  situations  where  reference  group  influence  is  operating  and 
situations  where  there  are  elements  of  social  and  physical  risk.  These 

two  situations  would  seem  to  allow  n  Achievement  (M  )  to  operate  as  a  be- 

s 

havioral  determinate  due  to  the  fact  that  the  individual  should  perceive 
himself  responsible  for  the  outcome  and  there  is  some  degree  of  risk  con- 
cerning the  possibility  of  success. 

These  two  situations  served  as  the  basis  for  the  questions  to  be 
explored  in  this  study  and  the  methodology. 

The  following  questions  are  concerned  with  exploring  the  relationship 
between  achievement  motivation  and  the  assortments  of  goods  and  services 
held  and  desired  by  consumers. 

1.  Do  high  need  achievers,  because  of  their  preference  for  situations 
of  moderate  risk,  prefer  to  shop  for  clothing  in  specialty  storet 
and  department  stares  as  opposed  to  chain  and  "discount"  storer' 

2.  Do  hi^h  need  achievers,  because  of  high  risk  avoidance,  tend  to 
avoid  products  that  would  identify  them  with  small,  venturesome 
segments  of  the  population? 

3.  Are  high  need  achievers  more  apt  to  smoke  cigarettes  than  people 
with  lower  levels  of  need  for  achievement  as  reported  in  earlier 
research? 


-7- 


4.  In  general,  are  brand  names  more  Imporcant  to  high  need 
achievers  than  for  people  with  lower  levels  of  need  for 
achievement? 

RESEARCH  DESIGN 

The  sample  for  this  study  consisted  of  100  male  juniors  and  seniors 
enrolled  in  an  introductory  marketing  course  at  the  University  of  Illinois, 
Urbana.  Females  were  excluded  because  of  repeated  and  consistent  reports 
of  Instability  of  standard  measures  for  assessing  need  for  achievement  levels 
for  females.  (2)  The  data  from  thirteen  subjects  were  incomplete  leaving  the 
actual  sample  of  87  subjects. 

The  first  step  in  this  study  was  the  administration  of  a  Consumer  Pref- 
erence Questionnaire.  This  questionnaire  was  developed  especially  for  this 
study  and  was  designed  to  reveal  qualitative  distinctions  in  the  goods  and 
services  owned  and  desired  by  respondents.  Questions  were  directed  towards 
identifying  types  of  goods  owned,  where  purchased,  and  types  of  goods  and 
services  desired.  For  a  question  to  be  included  in  the  questionnaire,  it  had 
to  be  related  to  a  situation  where  reference  group  influence  could  operate 
or  where  varying  levels  of  perceived  risk  could  operate.  The  questionnaire 
was  validated  by  extensive  post-questionnaire  interviews  with  individual  re- 
spondents to  ascertain  that  answers  to  individual  questions  were  an  accurate 
reflection  of  actual  behavior.  In  its  final  form,  the  Consumer  Preference 
Questionnaire  was  administered  in  a  classroom  situation. 

The  second  step  was  to  expose  the  same  subjects  used  in  the  first  step 
to  a  set  of  four  TAT  stimuli.  The  same  four  pictures  have  been  used  in  many 
of  McClelland 's  validation  studies.  This  is  also  the  most  widely  used  set 


■8- 


of  stimuli  in  studies  of  college  groups.  The  procedure  for  administration 
was  Identical  to  that  recommended  by  Atkinson  (2,  Appendix  III).  The  second 
step  was  also  administered  in  a  classroom  situation  approximately  two  weeLd 
after  the  administration  of  step  one. 

The  protocols  elicited  by  the  use  of  the  TAT  stimuli  were  scored  for 
achievement  motivation  using  the  manual  developed  by  McClelland  and  others 
(2,  Chapter  IV).  The  scoring  judge  was  trained  by  using  the  self-administered 
training  procedure  developed  by  Smith  and  Feld  (14)  .  Attempts  to  find  anothf-r 
trained  judge  failed.  However,  the  same  judge  had  a  scoring  reliability  of 
.85  when  approximately  ten  percent  of  the  protocols  were  rescored  one  month 
later. 

The  Consumer  Preference  Questionnaire  was  scored  for  individual  responses 
These  responses  were  then  paired  with  the  same  individual's  level  of  need  for 
achievement  as  measured  in  step  two. 

RESULTS 

In  analyzing  the  results  of  this  study,  consistent  patterns  of  behav" - 
were  looked  for  rather  than  statistical  differences  between  groups  for  one 
product  or  situation.  As  more  is  learned  about  the  need  for  achievement  as 
it  relates  to  goods  and  services,  studies  with  very  specific  hypotheses 
lending  themselves  to  statistical  analysis  will  be  more  useful. 

For  ease  of  interpretation,  the  data  is  reported  in  nine  categories. 
Each  category  is  designed  to  give  understanding  to  the  influence  of  varying 
levels  of  need  for  achievement  on  purchase  behavior.  Only  data  for  subject? 
with  the  highest  and  lowest  levels  of  need  for  achievement  is  used  in  the 
following  comparisons.  If  any  differences  do  exist,  this  procedure  should 


allow  the  differences  to  emerge.  From  the  total  distribution  of  need  for 
achievement  scores,  the  top  seventeen  percent  are  compared  with  the  lowest 
eighteen  percent.  These  percents  were  chosen  because  of  natural  breaks  in 
scores  on  n  Achievement.  The  middle  sixty-five  percent  of  distribution  is 
not  used  in  the  comparisons  unless  specifically  noted. 
Ownership  of  a  Broad  Range  of  Products 

Ownership  was  established  by  asking  if  the  product  was  already  owned.  If 
the  product  was  not  presently  a  part  of  the  person's  assortment  of  goods,  he 
was  asked  to  estimate  how  likely  it  was  that  he  would  own  such  a  good  if  he 
could  afford  it.  He  could  respond,  "Very  Likely,"  "Maybe,"  "Not  at  all 
Likely,"  or  "Undecided." 

No  noticeable  differences  in  ownership  or  anticipated  ownership  appeared 

for  the  following  goods  and  services: 

Color  television 

Model   train  set 

Scotch  whiskey 

Subscription  to  the  Wall  Street  Journal 

The  purchase  of  a  new  long  play  popular 

record 
Services  of  an  interior  decorator 
Bridge  lessons 
Electric  carving  knife 
Flower  garden  book 

However,  for  a  category  of  goods  referred  to  as  "outdoor  sports,"  notice- 
able differences  appear.  Relationships  seem  to  be  suggested  between  the  pro- 
ducts listed  in  Table  1  and  levels  of  need  for  achievement. 

Except  for  the  last  two  products,  the  products  can  be  classified  as  "out- 
door sports."  For  these  five  "outdoor  sports"  products,  there  is  a  tendency 
for  the  person  with  High  n  Achievement  to  express  higher  levels  of  purchase 
intentions.  The  same  is  also  true  for  the  product  category  -  "camping  equipment." 


•10- 


The  reverse  is  found  for  the  category  -  "mod  clothing."  Subjects  with 
High  n  Achievement  expressed  considerably  less  likelihood  for  the  purchase 
of  such  clothing. 
Clothing  Brands  and  Place  of  Purchase 

This  category  of  information  was  obtained  by  asking  questions  designed 
to  identify  the  last  brand  of  clothing  purchased  and  shopping  patterns  for 
clothing. 

Subjects  with  High  n  Achievement  expressed  only  a  very  slight  difference 
from  subjects  with  Low  n  Achievement  in  their  dress  shirt  preferences.  Van 
Heusen  dress  shirts  were  slightly  more  preferred  by  subjects  with  High  n 
Achievement.  No  noticeable  differences  were  observed  for  purchases  of  Arrow, 
Manhattan,  J.  C.  Penney,  Gant  and  Hathaway  shirts. 

There  is  a  noticeable  difference,  however,  between  purchases  of  men's 
suits,  depending  on  the  level  of  n  Achievement.  The  data  reported  in  Table  II 
Indicate  that  subjects  with  High  n  Achievement  have  a  clear  preference  for 
quality  men's  store  brands  which  far  exceeds  that  of  subjects  with  low  levels 
of  need  for  achievement.  There  does  not  appear  to  be  any  indication  of  a  clear 
preference  for  subjects  with  Low  n  Achievement. 

There  is  a  similar,  but  less  ciear-cut  tendency  in  the  reported  purchase 
of  the  last  sport  coat.  The  data  reported  in  Table  II  indicates  that,  while 
differences  between  subjects  with  High  and  Low  n  Achievement  exist,  these  dif- 
ferences are  not  as  pronounced  as  those  differences  reported  for  suit  purchases. 

When  asked  to  describe  how  much  money  is  spent  on  a  suit,  in  relation  to 
resources,  no  differences  in  behavior  were  noted.  However,  there  was  a  slight 
tendency  for  subjects  with  High  n  Achievement  to  indicate  that  they  preferred 


■11- 


to  find  a  store  they  like  and  to  go  to  it  for  all  clothing  accessory  pur- 
chases, as  opposed  to  subjects  with  Low  n  Achievement  who  expressed  a  higher 
tendency  to  compare  between  several  stores  for  each  purchase.  No  differences 
were  noted  in  the  type  of  service  preferred  when  shopping  for  clothing,  both 
groups  preferring  to  have  assistance  available  if  needed.   None  of  the  subjects 
with  Low  n  Achievement  stated  that  their  present  best  clothing  was  "old,  but 
adequate."  However,  three  out  of  fifteen  subjects  with  High  n  Achievement  did 
describe  their  best  clothing  this  way. 
Toothpaste  Preferences 

Toothpaste  preferences  were  obtained  by  asking  subjects  which  brand  of 
toothpaste  they  purchased  most  often.  Responses  to  this  question  are  pre- 
sented in  Table  III. 

The  data  reported  in  Table  III  suggest  that  there  is  a  very  slight 
relative  preference  for  Crest  toothpaste  for  subjects  with  Low  n  Achievement, 
and  a  very  slight  relative  preference  for  McLeans  toothpaste  for  subjects  with 
High  n  Achievement. 
Cola  and  Beer  Preferences 

By  asking  what  brand  is  preferred  when  drinking  cola  and  drinking  beer, 
no  noticeable  differences  between  subjects  with  High  and  Low  n  Achievement 
were  noted.  Their  preferences  were  both  distributed  in  approximately  the 
same  proportions. 
Willingness  to  Try  New  Products 

Subjects  were  asked  to  check  a  statement  that  beat  described  their  wil- 
lingness to  try  entirely  new  products  and  then  that  statement  which  best 
described  their  willingness  to  try  a  new  brand  of  an  established  product. 


■12- 


Subjects  with  High  n  Achievement  were  only  slightly  more  willing  to  try 
entirely  new  products  and  no  differences  were  noted  for  willingness  to  try 
a  new  brand  of  an  established  product  between  subjects  with  High  and  Low 
n  Achievement. 
"Myself  As  A  Customer" 

A  picture  of  the  subject  as  a  shopper  was  constructed  by  having  subjects 
select  descriptions  of  themselves  in  several  different  contexts.  Nine  out  of 
fifteen  subjects  with  High  n  Achievement  described  themselves  as  "rational," 
while  only  four  out  of  fifteen  with  Low  n  Achievement  described  themselves  as 
"rational."  However,  nine  out  of  fifteen  subjects  with  Low  n  Achievement 
described  themselves  as  "conservative,"  while  only  three  out  of  fifteen  sub- 
jects with  High  n  Achievement  described  themselves  as  "conservative." 

One-half  of  the  subjects  with  Low  n  Achievement  believed  that  "you  get 
exactly  what  you  pay  for,"  while  only  one  subject  with  High  n  Achievement 
believed  that  statement.   However,  fourteen  out  of  the  fifteen  subjects  with 
High  n  Achievement  believed  "the  relationship  between  price  and  quality  is 
often  misleading."  Only  one-half  of  the  subjects  with  Low  n  Achievement  be- 
lieved that  statement. 

Given  a  choice  of  purchasing  a  RCA,  19  inch,  black  and  white,  portable 
television  set  from  a  well-known  department  store  at  $139.95  or  the  same  set 
from  the  local  "discount"  store  at  $126.37,  subjects  with  Low  n  Achievement 
expressed  a  very  slight  preference  for  making  the  purchase  from  the  department 
store  at  $139.95. 
Importance  of  Brand  Names 

The  importance  of  brand  names  was  ascertained  by  first  asking  subjects  to 


-13- 


choose  a  statement  that  indicated  their  feelings  about  the  importance  of 
brand  names  and  then  to  indicate  whether  a  brand  name  is  important  in  the 
purchase  of  eighteen  products. 

Seven  of  the  sixteen  subjects  with  Low  n  Achievement  felt  that  "brand 
names  were  very  important  to  insure  that  they  were  buying  the  right  product." 
Only  three  of  the  fifteen  subjects  with  High  n  Achievement  felt  brand  names 
were  that  important. 

Out  of  the  eighteen  products  that  were  especially  chosen  with  respect  to 
the  potential  usefulness  of  brand  names  in  purchase  decisions,  only  four  pro- 
ducts show  even  the  slightest  difference  between  subjects  with  High  and  Low 
n  Achievement.  Three  of  the  sixteen  subjects  with  Low  n  Achievement  felt  that 
brand  name  was  important  in  the  purchase  of  aspirin.  However,  no  subject  with 
High  n  Achievement  felt  that  brand  name  was  important  in  the  purchase  of  aspirin. 

In  the  purchase  of  casual  slacks,  nine  of  the  sixteen  subjects  with  Low 
n  Achievement  felt  that  brand  name  was  important,  while  four  of  the  fifteen 
subjects  with  High  n  Achievement  felt  that  way. 

Limited  differences  are  seen  also  in  paint  for  a  room  and  a  coffee  pot. 
For  both  products,  two  of  the  sixteen  subjects  with  Low  n  Achievement  felt 
that  brand  name  was  important.  However,  we  find  contrary  to  slacks  and  aspirin, 
six  of  the  fifteen  subjects  with  High  n  Achievement  feeling  that  brand  name 
was  important  in  the  purchase  of  paint  for  a  room  and  a  coffee  pot. 
Automobile  Preferences 

When  asked  to  rank  order  preferences  for  different  types  of  automobiles, 
some  differences  were  evident.  The  values  in  Table  IV  represent  the  mean  rank 
value  for  each  automobile. 


-14- 


Subjects  with  High  n  Achievement  differed  from  subjects  with  Low  n 
Achievement  on  automobile  preferences  in  two  instances.  Luxury  automobiles 
were  ranked  7th  by  subjects  with  High  n  Achievement  but  3rd  by  subjects  with 
Low  n  Achievement.  A  somewhat  less  dramatic  difference  is  noted  for  Inter- 
mediate size  automobiles  with  subjects  with  High  n  Achievement  ranking  them 
2nd  while  subjects  with  Low  n  Achievement  ranking  them  5th. 
Smoking  Behavior 

The  smoking  behavior  of  subjects  with  the  very  highest  n  Achievement  and 
the  very  lowest  n  Achievement  is  almost  identical.  About  one-third  of  each 
group  reported  that  they  regularly  smoked  cigarettes.  However,  when  comparing 
two  groups  obtained  by  drawing  a  line  at  the  median  need  achievement  score,  a 
different  result  is  obtained.  Forty  percent  (17/43)  of  subjects  in  the  top 
fifty  percent  of  n  Achievement  distribution  reported  that  they  regularly  smoked 
cigarettes  while  only  16  percent  (7/37)  of  subjects  in  the  bottom  fifty  percent 
reported  the  regular  smoking  of  cigarettes.  The  distribution  of  smokers  is 
somewhat  skewed  with  the  greatest  concentration  falling  between  the  upper  20 
and  50  percent  limits  of  the  need  for  achievement  distribution.  The  same  type 
of  distribution  was  also  found  for  pipe  smoking,  although  on  a  much  more  re- 
duced scale. 

DISCUSSION 

The  results  of  this  study  suggest  that  there  is  a  relationship  bet;ween 
levels  of  need  for  achievement  and  consumer  behavior.  This  difference  shows 
up  as  generally  positive  and  consistent  answers  to  three  of  the  four  questions 
posed  earlier. 


■15- 


The  first  question  dealt  with  the  preference  for  shopping  in  specialty 
and  department  stores  for  clothing  for  subjects  with  High  n  Achievement. 
There  is  a  consistent  and  strong  pattern  to  indicate  that  subjects  with 
High  n  Achievement  have  a  preference  for  purchasing  suits  ans  sport  coats 
from  specialty  clothing  stores.  No  such  clear-cut  preference  was  noted 
for  the  purchase  of  dress  shirts.  It  appears  that  suits  and  sport  coats 
purchased  from  a  "quality"  men's  store  represent  a  moderate  amount  of  risk 
for  subjects  High  n  Achievement.  This  may  be  a  localized  phenomenon  but 
is  certainly  consistent  with  the  previous  research  of  Atkinson  reported 
earlier  in  this  paper. 

The  second  question  suggested  that  subjects  with  High  n  Achievement 
would  avoid  products  that  identified  them  with  small,  venturesome  segments 
of  the  population.  The  main  question  dealing  with  this  issue  was  the 
ownership  of  "Mod"  clothing.  However,  possibly  because  of  high  levels  of 
perceived  risk,  subjects  with  Low  n  Achievement  were  much  more  apt  to  own 
or  intend  to  purchase  such  clothing.  ! 

Closely  related  to  this  question  is  the  finding  that  subjects  with 
High  n  Achievement  expressed  a  preference  for  ownership  of  goods  that  can 
be  characterized  as  "active  outdoor  sports  or  recreation."  Based  on  pre- 
vious research,  it  appears  that  active  outdoor  sports  are  perceived  as 
being  of  moderate  risk.  Subjects  with  Low  n  Achievement  may  perceive  low 
probability  of  success  and  low  incentive  to  succeed  in  such  activities,  and 
hence,  be  more  apt  to  avoid  them. 

That  subjects  with  High  n  Achievement  almost  uniformly  put  the  lowest 
possible  ranking  on  luxury  cars  is  hard  to  explain.  They  may  be  seen  as  a 
high  risk  item  or  that  luxury  cars  are  not  needed  to  prove  something. 


!>fi/        ' 


-16- 


The  third  question  suggested  that  subjects  with  High  n  Achievement  won" 
be  more  apt  to  smoke  cigarettes.   It  is  difficult  to  explain  why  the  second 
quartlle  (subjects  with  moderately  high  n  Achievement)  should  contain  such  a 
high  number  of  cigarette  smokers.  While  the  evidence  of  this  study  supports 
the  earlier  work  of  Carney  (5) ,  the  explanation  must  lie  in  the  interaction 
between  moderately  High  n  Achievement  and  the  perceived  risk  of  smoking. 

There  is  little  evidence  to  support  the  suggestions  of  the  fourth  ques- 
tion that  brand  names  would  be  more  important  to  subjects  with  High  n  Achieve- 
ment. No  difference  was  noted  between  subjects  with  either  High  or  Low  n 
Achievement.  If  subjects  with  High  n  Achievement  are  more  rational,  this  alone 
should  cause  more  or  less  reliance  on  brand  names.   It  appears,  however,  that 
brand  names  do  not  influence  the  amount  of  perceived  risk  and/or  are  not 
subject  to  reference  group  influence.  Hence,  n  Achievement  does  not  enter 
in  as  a  behavioral  determinate  in  this  situation. 

Related  to  the  above  questions  is  the  finding  that  subjects  with  High 
n  Achievement  consider  themselves  as  "rational"  shoppers.  In  addition,  sub- 
jects with  High  n  Achievement  appear  to  prefer  to  find  a  single  store  for 
all  purchases  rather  than  shopping  around  for  each  purchase.  One  of  the  more 
interesting  findings  of  this  study  was  the  preference  of  subjects  with  Low 
n  Achievement  for  purchasing  a  television  set  from  a  well-known  department 
store,  rather  than  for  less  money  at  a  discount  store. 

Relating  the  evidence  of  this  study  to  the  formulation  of  Atkinson  (1, 

p.  242),  it  appears  that,  for  many  of  the  products  and  situations,  (P  )  and 

s 

(I  )  are  at  low  levels.  Hence,  when  combined  with  (M  ) ,  no  matter  what  its 
s  s 

magnitude,  results  in  finding  no  noticeable  differences  between  groups  with 


■17- 


High  and  Low  n  Achievement.  However,  the  combination  of  (P  )  and  (I  ) 

S  3 

do  appear  to  be  at  moderate  levels  for  "active  outdoor  sports"  products. 

In  addition,  it  appears  as  if  certain  clothing  stores  are  selected  and 

certain  shopping  patterns  followed  because  the  combination  of  (P  )  and  (I  ) 

s       s 

associated  with  these  stores  and  shopping  patterns  is  moderate.  Therefore, 
in  these  two  later  cases,  when  combined  with  High  levels  of  (M  ) ,  a  dif- 
ferential  tendency  to  approach  success  is  noted. 

IMPLICATIONS 

While  not  explaining  a  large  portion  of  consumer  behavior,  the  theoi^r  of 
achievement  motivation  does  appear  to  have  the  potential  for  accounting  for 
behavior  in  some  situations.  With  the  limited  amount  of  evidence  reported 
here,  it  would  be  appropriate  for  more  studies  to  be  conducted  so  that  stores 
and  manufacturers  may  better  tailor  their  appeals,  stores,  and  products  to  a 
specific  group  of  customers. 

Based  on  this  study,  the  main  group  of  stores  who  could  profit  from 
recognizing  the  existence  of  a  group  of  customers  with  High  n  Achievement  are 
men's  clothing  and  the  clothing  departments  of  department  stores.   Based  on 
what  we  know  about  people  with  High  r  Achievement,  people  with  High  n  Achieve- 
ment may  be  more  apt  to  patronize  an  institution  that  uses  appeals  of  excel- 
lence, just  exciting  enough  to  generate  moderate  amounts  of  perceived  risk, 
liberal  use  of  positive  achievement  words,  and  appropriate  shades  of  color  in 
stores  and  merchandise. 


■18- 


The  main  group  of  manufacturers  who  could  profit  are  those  making  the 
active  outdoor  sports  equipment.  They  are  most  likely  to  satisfy  this  group 
by  generating  just  the  right  level  of  perceived  risk,  neither  too  high  or 
too  low.   There  is  enough  evidence  in  this  study  to  suggest  that  a  very  large 
portion  of  people  engaged  in  outdoor,  active  sports  may  be  high  in  need  for 
achievement.   If  so,  this  could  seriously  alter  the  promotion  and  distribu- 
tion of  these  products. 

While  this  study  should  be  replicated  on  other  groups  and  additional 
studies  should  be  conducted  on  a  variety  of  relationships  between  n  Achieve- 
ment and  consumer  behavior,  it  is  unlikely  that  this  area  of  interest  will  be 
heavily  researched.  The  reason  for  this  lack  of  research  is  the  difficulty 
of  administering  and  scoring  projective  tests.  Unfortunately,  there  is  no 
objective  measure  at  present  that  has  an  acceptable  correlation  with  the  vali- 
dated method  reported  and  used  in  this  study. 


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TABLE  II 


Place  of  Purchase  of  Last 
Suit  and  Sport  Coat 


Hart-Schaf fner  &  Marx 

Botany  500 

A  quality  men's  store  branji  13 

A  low- prices  men's  store 
brand 

J.  C.  Penney  ,  or  Sears, 
Roebuck 

Department  Store  Brand 

Robert- Hall 

Other 

NA  =  not  applicable 


Suit 

Sport 
Coat 

High 
n-ach 

Low 
n-ach 

High   Low 
n-ach  n-ach 

0 

4 

NA     NA 

1 

2 

NA     NA 

i  13 

3 

11      7 

1 

3 

1      2 

0 

1 

2      2 

0 

0 

0      0 

0 

0 

0      0 

0 

1 

0      1 

TABLE  III 
Toothpaste  Brand  Preferences 


Colgate 

Ultra-Bright 

Crest 

McLeans 

Other 


High 

Low 

n-ach 

n-ach 

3 

1 

2 

3      ■ 

4 

9 

5 

2 

1 

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Table  IV 
AUTOMOBILE  RA.NK  ORDER  PREFERENCES 

(High  n  Achievement) 


Mean 
Rank 
Value* 


Automobile  Types 


2.2 
3.2 
3.2 
3.9 
4.1 
5.8 
5.9 


Small  domestic  sports  (Mustang,  Gamero,  Javlin,  etc.) 

Intermediate  (Chevelle,  Fairlane,  Belveder,  etc.) 

Full  Size  -  Big  3  (Chevrolet,  Ford,  Plymouth) 

Imports  (all) 

Full  Size  (Buick,  Chrysler,  Mercury,  Oldsmobile,  Pontiac) 

Compact  (Valiant,  Chevy  II,  etc.) 

Luxury  (Cadillac,  Lincoln,  Imperial,  Thunderbird) 


AUTOMOBILE  RANK  ORDER  PREFERENCES 


Mean 
Rank 
Value 


(Low  n  Achievement) 


Automobile  Types 


2.6 
3.3 
3.5 
4.1 
4.3 
4.5 
6.5 


Small  domestic  sports  (Mustang,  Camero,  Javlin,  etc.) 

Full  Sise  (Buick,  Chrysler,  Mercury,  Oldsmobile,  Pontiac) 

Luxury  (Cadillac,  Lincoln,  Imperial,  Thunderbird) 

Full  Size  -  Big  3  (Chevrolet,  Ford,  Plymouth) 

Interniediate  (Chevelle,  Fairlane,  Belveder,  etc.) 

Imports  (all) 

Compact  (Valiant,  Chevy  II,  etc.) 


1  =  most  preferred 
7  =  least  preferred 


BIBLIOGRAPHY 


1.  Atkinson,  J.  W. ,  An  Introduction  to  Motivation,  New  York:  American 
Book- Van  Nostrand-Reinhold,  1964. 

2.  Atkinson,  John  W.  (ed.).  Motives  in  Fantasy,  Action  and  Society, 
Princeton:  D.  Van  Nostrand  Company,  Inc.,  1958. 

3.  Atkinson,  J.  W.  and  Feather,  N.  T.  (eds.),  A  Theory  of  Achievement 
Motivation,  New  York:  John  Wiley  &  Sons,  1966. 

4.  Atkinson,  John  W. ,  "Motivational  Determinants  of  Risk-Taking  Behavior," 
Psychological  Review,  1957,  ^,  359-372. 

5.  Carney,  Richard  E. ,  "Sex  Chromatin,  Body  Masculinity,  Achievement 
Motivation  and  Smoking  Behavior,"  Psychological  Reports,  1967,  20 
(3,  pt.  1),  859-866. 

6.  Costello,  C.  G.,  "Two  Scales  to  Measure  Achievement  Motivation,"  Journal  of 
Psychology,  1967,  66  (2),  231-235. 

7.  Knapp,  Robert  H.  ,  "n  Achievement  and  Aesthetic  Preference,"  in  Atkinson, 
John  W.  (ed.).  Motives  in  Fantasy.  Action  and  Society,  Princeton:  D. 
Van  Nostrand  Company,  Inc.,  1958,  367-372. 

8.  Littig,  L.  W. ,  "The  Effect  of  Motivation  on  Probability  Preferences  and 
Subjective  Probability,"  Unpublished  doctoral  thesis,  1959,  University 
of  Michigan. 

9.  Litwin,  G.  H. ,  "Motives  and  Expectancies  As  Determinants  of  Preference 
for  Degrees  of  Risk,"  Unpublished  honors  thesis,  1958,  University  of 
Michigan. 

10.  McClelland,  D.  C,  The  Achieving  Society,  Princeton:  D.  Van  Nostrand 
Company,  Inc.,  1961. 

11.  McClelland,  D.  C. ,  Atkinson,  J.  W. ,  Clark,  R.  A.,  and  Lov/ell,  E.  L., 
The  Achievement  Motive.  New  York:  Appleton-Century-Crof ts,  1953. 

12.  McClelland,  D.  C. ,  Clarh,  R.  A.,  Roby,  T.,  and  Atkinson,  J.  W. ,  The 
Projective  Expression  of  Needs:  IV.  The  Effect  of  the  Need  for 
Achievement  on  Thematic  Apperception,"  Journal  of  Experimental 
Psychology ,  1949,  39,  242-251. 

13.  McClelland,  D.  C.  and  Liberman,  A.  M. ,  "The  Effect  of  Need  for 
Achievement  on  Recognition  of  Need-related  Words,"  Journal  of  Personality, 
1949,  18,  236-251. 

14.  Smith,  Charles  P.  and  Feld,  Sheila,  "How  to  Learn  the  Method  of  Content 
Analysis  for  n  Achievement,  n  Alliliation  and  n  Power,"  in  Atkinson,  J.  W. 
(ed.),  Motives  in  Fantasy.  Action  and  Society,  Princeton:  D.  Van  Nostrand 
Company,  Inc.,  1958,  Appendix  I. 


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