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Faculty  Working  Paper  92-139 


B335 


Forward  Integration  in  the  United  States,  1870-1920; 
An  Organizational  Economics  Interpretation 


Joseph  T.  Mahoney 

Department  of  Business  Administration 


Bureau  of  Economic  and  Business  Research 

College  of  Commerce  and  Business  Administraiion 

University  of  Illinois  at  Urbana-Champaign 


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BEBR 


FACULP/  WORKING  PAPER  FSO.  92-139 

College  of  Commerce  and  Business  Administration 

University  of  Illinois  at  Grbana-Champaign 

July  1992 


Forward  Integration  in  the  United  States,  1870-1920: 
An  Organizational  Econonnics  Interpretation 


Joseph  T.  Mahoney 
Department  of  Business  Administration 


Accepted  by  the  Management  History  Division  for  presentation  at  the  1992  Academy 
of  Management  meetings. 


Digitized  by  the  Internet  Archive 

in  2011  with  funding  from 

University  of  Illinois  Urbana-Champaign 


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http://www.archive.org/details/forwardintegrati92139maho 

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FORWARD  INTEGRATION  IN  THE  UNITED  STATES,    1870-1920: 
AN  ORGANIZATIONAL  ECONOMICS  INTERPRETATION 


This  paper  considers  the  development  of  vertical  control  of  distribution  by  manufacturers  of 
technologically  complex  goods  in  the  1870-1920  period.  An  organizational  economics  approach  considers 
markets,  relational  contracts,  and  vertical  financial  control  as  engaged  in  an  ongoing  institutional 
competition.  An  historical  perspective  provides  rich  institutional  details  that  both  complement  and 
challenge  current  thinking  on  the  formulation  and  implementation  of  vertical  integration  strategies. 


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FORWARD  INTEGRATION  IN  THE  UNITED  STATES,  1870-1920: 
AN  ORGANIZATIONAL  ECONOMICS  INTERPRETATION 

McCloskey  (1985)  persuasively  argues  that  "good  science  is  good  conversation."  Management 
science  and  business  history  would  benefit  enormously  in  conversation  with  each  other.  Currendy, 
organizational  economics  has  captured  the  attention  of  business  scholars  (Barney  &  Ouchi,  1986: 
Hesterly,  Liebeskind  &  Zenger,  1990).  In  particular,  theorists  have  been  focusing  on  agency  theory 
(Eisenhardt,  1989;  Jensen  &  Meckling,  1987;  Oviatt,  1988),  transaction  costs  economics  (Hill,  1990; 
Teece,  1982;  Yao,  1988;  Williamson,  1991)  and  the  resource-based  theory  of  the  firm  (Lippman  & 
Rumelt,  1982;  Penrose,  1959;  Rumelt,  1984;  Wernerfelt,  1984).  However,  organizational  economic 
theorists  (i.e.,  agency  theorists,  transaction  costs  theorists  and  resource-based  theorists)  have  a  tendency 
to  develop  elegant  theoretical  constructions  to  the  neglect  of  real-world  experience'.  The  integration  of 
theory  and  practice  is  long  overdue  in  business  school  education  (Bowman,  1990:  Rumelt,  Schendel  & 
Teece,  1991). 

The  benefits  from  conversation  between  management  science  and  business  history  are  a  two-way 

street.    Williamson  (1982:  8)  argues  that: 

[Bjusiness  history  and  transaction  cost  [organizational]  economics  are,  in  important  respects,  made 
for  each  other.  The  reasons  are  not  hard  to  fmd.  Both  deal  at  a  similar  microanalytic  level  of 
analysis.  And  while  business  history  stands  in  need  of  what  Henrietta  Larson  has  referred  to  as 
'an  established  system  of  theory'  (1948:  135),  transaction  cost  [organizational]  economics  has 
need  for  relevant  institutional  data. 

Organizational  innovation  is  an  important  factor  in  economic  development  (Eggertsson,  1990;  North, 
1990).    Curiously,  organizational  innovation  has  been  somewhat  neglected  by  management  researchers 


Leblebici  (1990:  628)  notes  that:  "In  light  of  the  overabundant  theoretical  arguments  developed  in  recent 
years  on  the  nature  of  managerial  business  enterprise,  it  is  refreshmg  to  read  Professor  Chandler's  new  book  [Scale 
and  Scope],  which  offers  a  needed  historical  perspective." 


who  have  often  failed  to  relate  administrative  coordination  to  the  economic  theory  of  the  firm  and 
economic  performance.  As  Cole  has  observed:  "If  changes  in  business  procedure  and  practices  were 
patentable,  the  contribution  of  business  change  to  the  economic  growth  of  the  nation  would  be  [more] 
widely  recognized..."  (1968:  61-62).  Important  organizational  innovations  include  refinements  in  cost 
accounting,  collective  bargaining  procedures,  personnel  and  work  scheduling,  and  changes  in 
manufacturer-distributor  relationships  (Chandler,  1962,  1977,  1990). 

This  paper  focuses  on  a  specific  organizational  change:  the  selective  forward  integration  by 
manufacturers  into  distribution  in  the  1870-1920  period.  While  this  period  has  been  extensively  studied 
from  a  business  historian's  perspective  (Chandler,  1977),  this  paper  links  the  historical  record  with 
current  management  and  economic  thought  on  vertical  integration  (Harrigan,  1984;  Williamson,  1979). 
The  1870-1920  period  is  particularly  appropriate  for  analyzing  vertical  integration  since  in  these  decades 
revolutionary  change  was  experienced  in  the  processes  of  production  and  distribution  in  the  United  States 
(Higgs,  1971).  In  the  1870s  nearly  all  U.S.  industrial  enterprises  relied  on  commissioned  agents, 
wholesalers,  and  other  middlemen  to  sell  their  finished  products  (Chandler,  1962).  In  the  1880s, 
however,  as  the  basic  transportation  and  communication  structure  was  near  completion  (DuBoff,  1980; 
Lebergott,  1966;  Robertson  &  Walton,  1979;  Thompson,  1947),  enterprises  began  to  integrate  mass 
production  with  mass  distribution.  Barger  (1955)  records  that  in  1889  wholesalers  handled  over  sixty 
percent  of  the  flow  of  goods  but  by  1929  they  handled  less  than  thirty  percent.  This  paper  considers  the 
economic  and  managerial  reasons  for  this  dramatic  change  in  vertical  relationships  in  the  U.S.  economy. 

Caveat  emptor.  To  be  sure,  all  facts  are  value-laden  and  theory-laden  (Kaplan,  1964;  Kuhn,  1970).  The 
Nobel  prize  winner  Gunnar  Myrdal  (1970)  argued  against  suppressing  value  judgements  in  the  interests 
of  science.  Myrdal's  solution  is  to  declare  theoretical  perspectives  and  value  judgments  boldly  and 
honestly  at  the  outset  of  the  analysis: 


V 


There  is  no  other  device  for  excluding  biases  in  social  sciences  than  to  face  the  valuations  and  to 
introduce  them  as  explicitly  stated,  specific,  and  sufficiently  concretized  value  premises.   ...  Emotion 
and  irrationality  in  science  ...  acquire  their  high  potency  precisely  when  valuations  are  kept 
suppressed  or  remain  concealed  in  the  so-called  'facts'  (1944:  1043-1044). 


While  the  positivist  style  of  many  published  papers  may  be  a  persuasive  form  for  the  young  and  the 
naive,  this  paper  reflects  Myrdal's  mature  view  that  a  substantive  paper  should  set  out  theories,  values, 
and  limitations  upfront. 

This  paper  is  a  partial  record  of  an  economic  interpretation  of  an  organizational  innovation  (i.e., 
forward  integration  in  the  U.S.  from  1870  to  1920).  The  orientation  of  the  paper  is  decidedly  economic 
and  efficiency  driven.  The  objective  of  lowering  cost  to  consumers  is  viewed  as  both  a  desirable  goal 
to  achieve  and  is  viewed  as  a  good  approximate  explanation  for  the  historical  pattern  of  managerial 
decisions  on  vertical  integration  strategy.  To  be  sure,  perspectives  other  than  managerial  efficiency  are 
important  to  restore  balance  in  historical  understanding.  The  justification  for  the  economic  and 
managerial  account  of  business  history  is  that  proceeding  in  such  a  narrowly  focused  way  is  in  an  early 
developmental  stage.  The  potential  fruitfulness  of  the  approach  will  be  realized  only  if  economic  and 
managerial  reasoning  is  rigorously  pursued.  Excesses  should  be  transparent  for  a  mature,  historically 
oriented  audience.  Readers  are  asked  to  make  allowances,  and  to  restore  perspectives  through  the  use 
of  alternative  theoretical  lenses  (e.g.,  political,  organizational,  and  sociological)  (see  Maitland,  Bryson 
&  Van  De  Ven,  1985). 

VERTICAL  CONTROL  OF  COMPLEX  GOODS 

The  1870-1920  period  saw  dynamic  change  and  growth  in  the  American  economy  and  its  business 
system  (Chandler,  1977).    Dynamic  factors  included  the  development  of  the  railroad"  (Barger,  1951; 


Declining  transport  costs  permitted  firms  to  take  advantage  of  wider  market  opportunities  to  realize 
substantial  scale  economies  in  their  marketing  operations  (Atack,  1985). 

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Fogel,  1964;  Taylor  &  Neu,  1956),  the  rise  of  concentrated  urban  markets  for  Industrial  and  consumer 
goods  (Kirkland,  1961;  Porter,  1973),  the  coming  of  mass-production  technology  (Hidy  &  Hidy,  1955; 
Nutter  &  Einhorn,  1969),  the  development  of  electrification  (Passer,  1953)  and  the  rise  of  organized 
research  and  development  (Schumpeter,  1950).  The  major  effect  of  these  developments  stimulated  the 
growth  of  large,  capital-intensive,  often  vertically  integrated  firms  ~  a  trend  that  is  revealed  even  in 
aggregate  statistics.  Between  1880  and  1900,  the  average  amount  of  capital  invested  per  manufacturing 
establishment  increased  75  percent,  from  $11,000  to  $19,200,  while  the  capital-output  ratio  for  the 
manufacturing  sector  as  a  whole  rose  44  percent  (Lamoreaux,  1985). 

In  the  1870-1920  period  Chandler  argues  that:  "modern  business  enterprise  took  the  place  of 
market  mechanisms  in  coordinating  the  activities  of  the  economy  and  allocating  its  resources"  (1977:  1). 
While  the  historical  evidence  is  consistent  with  Chandler's  (1977)  argument,  an  organizational  economics 
analysis  is  still  required  to  consider  the  managerial  options  of  using  the  organizational  forms  of  markets 
(i.e.,  prices),  relational  exchange  (i.e.,  long-term  contracts,  franchising),  or  hierarchy  (i.e,  vertical 
merger).  Current  economic  and  managerial  efficiency  arguments  from  agency  theory  (Eisenhardt,  1985, 
1989;  Jensen  &  Meckling,  1976;  Oviatt,  1988),  transaction  costs  theory  (Barney,  1990;  Coase,  1937, 
1988;  Jones,  1984;  Williamson,  1971,  1985),  and  resource-based  theory  (Conner,  1991;  Grant  1991; 
Mahoney  &  Pandian,  1992)  are  used  to  assess  the  differential  efficiency  characteristics  of  each 
organizational  form  under  various  circumstances.  The  major  thesis  of  the  paper  was  put  succinctly  by 
Davis  and  North  over  twenty  years  ago:  "It  is  the  possibility  of  profits  that  cannot  be  captured  within  the 
existing  arrangemental  structure  that  leads  to  the  formation  of  new  (or  the  mutation  of  old)  institutional 
arrangements"  (1971:  39). 

The  major  efficiency  hypothesis  is  that  the  vertically  integrated  firm  developed  when  and  where 
administrative  coordination  permitted  greater  productivity  via  managerial  monitoring  and  lower 
negotiation  and  adaptation  costs  than  could  be  achieved  through  coordination  by  market  mechanisms  (i.e.. 


prices,  short-term  contracts,  long-term  contracts).  Internalization  of  previous  market  exchange  by 
hierarchical  exchange  lowered  transaction  costs,  information  costs  and  measurement  costs,  and  allowed 
for  an  effective  scheduling  of  production  and  distribution.  Managers  of  vertically  integrated  firms  also 
modified  their  accounting  systems,  leading  to  further  cost  reductions  and  increased  efficiency  (Johnson 
&  Kaplan,  1987). 

North  (1978:  971)  argues  that:  "the  underlying  source  of  the  organizational  revolution  was  a 
radical  change  in  transaction  costs  and  the  consequent  implications  for  altering  economic  organization." 
The  general  proposition  that  managers  choose  organizational  forms  that  minimize  cost  and  thus  benefit 
customers  is  operational ized  through  case  studies  of  firms  that  produced  technologically  complex  goods. 
By  1920  a  number  of  firms  producing  a  variety  of  technologically  complex  goods  had  vertically  integrated 
into  distribution.  A  partial  list  includes:  A.B.  Dick  (Chandler.  1977),  Allis-Chalmers  (Peterson  & 
Weber,  1978),  Babcock  &  Wilcox  (Nielsen,  1967),  Burroughs  Adding  Machine  (Porter  &  Livesay, 
1971),  Computing-Tabulating-Recording  (Chandler.  1977),  Deere  &  Company  (Boehl,  1987),  Eastman 
Kodak  (Jenkins,  1975),  Firestone  (Lief,  1951),  General  Electric  (Hammond,  1941),  Goodyear  (Allen, 
1943;  O'Reilly  &  Keating,  1983),  International  Harvester  (Kramer,  1964),  Johnson  Company  (Massouh, 
1976),  Link-Belt  Machinery  (Chandler,  1977),  National  Cash  Register  (Johnson  &  Lynch,  1932),  Norton 
Company  (Cheape,  1985),  Otis  Elevator  Company  (Peterson,  1945).  Pittsburgh  Plate  Glass  (Scoville, 
1948),  Remington  Typewriter  (Porter  &  Livesay,  1971),  Singer  Sewing  Machine  Company  (Jack,  1957), 
U.S.  Rubber  (Babcock,  1966),  Western  Electric  (Wilkins,  1970),  Westinghouse  Air  Brake  (Chandler, 
1990),  Westinghouse  Electric  (Passer,  1953),  Winchester  Repeating  Arms  Company  (Williamson,  1951) 
and  Worthington  Pump  and  Machine  (Chandler,  1990). 

In  this  paper,  we  consider  several  firms  from  this  list  in  some  detail.  Consider  first  the  Singer 
Sewing  Machine  Company  which  was  in  many  respects  a  pioneer  in  developing  the  channels  of 
distribution.    They  were  a  pioneer  consumer  appliance,  the  first  product  to  be  sold  under  a  consumer 


installment  plan,  and  the  first  product  to  be  sold  through  a  fully  developed  franchised  agency  system 
(Jack,  1957).  The  reason  for  their  organizational  innovation  is  summarized  by  Wilkins:  "The 
independent  agent  did  not  pay  sufficient  attention  to  the  product;  he  did  not  bother  to  instruct  the  buyer 
how  to  use  the  machine;  he  did  not  know  how  to  service  it;  he  failed  to  demonstrate  it  effectively;  and 
he  did  not  seek  new  customers  aggressively.  Independent  agents  were  not  prepared  to  risk  their  capital 
to  sell  goods  on  installment  nor  would  they  risk  carrying  large  stocks"  (1970:  43).  The  new  product 
required  distributional  innovation  in  order  to  demonstrate,  instruct,  and  assist  the  sewing-machine  user. 
Singer  had  its  own  salesrooms  to  market  the  product,  deliver  the  machines,  assist  consumers  with  trained 
personnel,  maintain  attractive  outlets,  carry  an  adequate  stock  of  machines,  parts  and  accessories,  and 
repair  the  machines. 

The  sales  outlets  provided  information  on  market  trends  and  competition,  so  that  product 
development  advanced  rapidly.  In  comparison  with  the  sales  office,  franchised  agencies  proved  to  be  less 
effective  and  more  costly  (Davies,  1969).  The  merchandising  efforts  of  the  company's  own  outlets 
proved  so  successful  that  by  1879,  Singer  severed  its  relations  with  all  independent  merchants,  and  its 
distribution  network  maintained  530  retail  outlets  (McCurdy,  1978).  Singer  also  devised  new  types  of 
accounting  and  statistical  controls.  These  management  accounting  systems  developed  by  Singer  and 
others  allowed  extensive  vertical  integration  since  these  systems  lowered  internal  integrating  costs. 

Chandler  observed  that  the  economic  advantage  of  the  Singer  Company  may  be  traced  to  its 
organization:  "That  managerial  hierarchy  recruited,  trained,  and  carefully  supervised  the  canvasser- 
collector;  provided  long-term  consumer  credit;  assured  continuing  servicing  of  the  machines  sold;  and, 
finally,  permitted  a  smooth  and  reliable  distribution  of  the  20,000  to  25,000  machines  shipped  each  week 
to  all  parts  of  the  world"  (1977:  405).  Thus,  the  essence  of  Singer's  economic  and  managerial  advantage 
took  the  form  of  relatively  specific  human  resources.  The  Singer  Company  initially  held  no  technical 
advantages  and  no  decisive  patent  monopoly  over  major  competitors  because  four  firms  (including  Singer) 

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had  been  forced  to  pool  their  patents.  The  most  imposing  barriers  to  imitation  that  rivals  and  potential 
competitors  faced  were  the  first-mover  advantages  (Lieberman  &  Montgomery,  1988)  that  Singer 
maintained  in  the  form  of  organizational  and  human  resources.  The  process  of  internalization  of 
marketing  functions  led  to  a  distinctive  competence  (Andrews,  1971;  Selznick,  1957)  by  Singer  Company 
that  could  not  be  easily  imitated.  Vertical  integration  by  Singer  was  a  source  of  sustainable  competitive 
advantage  (Ghemawat,  1986).  Vertical  integration  proved  to  be  an  organizational  form  that  allowed  the 
firm  to  control  quality  and  to  minimize  the  cost  of  achieving  Singer's  desired  level  of  quality. 

Vertical  control  appears  to  have  been  a  significant  element  in  the  success  of  McCormick 
Harvesting  Company's  distribution  of  the  complex  mechanical  reaper  (Livesay,  1979;  Olmstead,  1975). 
The  McCormick  Company  initiated  many  distributional  innovations.  They  pioneered  the  use  of 
widespread  advertising;  provided  a  warranty  for  their  reapers;  and  they  provided  credit  to  farmers  to 
purchase  the  machine  under  installment  plans  (McCormick,  1931).  The  company  also  appointed 
responsible  agents  to  supervise  their  storage  warehouses  that  they  built  at  various  locations.  The  salesmen 
were  often  trained  mechanics  (Hutchinson,  1930,  1935).  They  assembled  the  machines  when  they  arrived 
from  the  factory  and  demonstrated  their  operations  to  potential  customers.  McCormick's  trained  personnel 
also  adjusted  machines  to  accommodate  the  needs  of  individual  buyers  and  the  personnel  were  available 
for  making  running  repairs.  By  1849,  the  McCormick  Company  had  nineteen  franchised  agencies. 
McCormick  initiated  an  exclusive-dealing  arrangement  for  the  first  large-scale  franchising  system  in  the 
United  States  (Casson,  1909).  McCormick's  superior  marketing  strategy  proved  to  be  a  key  success 
factor  for  superior  performance  (Hounshell,  1984). 

Once  again,  vertical  control  of  distribution  improved  quality  and  lowered  cost.  Indeed,  vertical 
control  was  an  important  part  of  the  "core  competence"  of  McCormick  (Prahalad  &  Hamel,  1990). 
Vertical  franchising  contracts  and  later  vertical  merger  by  McCormick  proved  to  be  a  source  of 
sustainable  competitive  advantage  (Reed  &  DeFillippi,  1990)  .    In  1904.  the  McCormick  company  was 


united  with  its  four  largest  competitors  forming  International  Harvester  (Kramer,  1964).  Harvester  "ran 
successfully  as  a  tightly  centralized,  vertically  integrated,  functionally  departmentalized  organization" 
(Chandler,  1956:  130). 

Change  in  the  scale  and  nature  of  operations  in  electrical  manufacturing  required  the  invention 
and  application  of  new  organizational  forms.  The  significant  characteristic  of  the  market  for  electrical 
products  was  that  business  firms'  "activities  and  requirements  had  to  be  known  to  the  electrical 
manufacturer's  salesmen  if  the  latter  were  to  do  an  effective  job  of  selling.  In  addition,  the  salesmen  had 
to  make  sure  that  the  equipment  was  properly  installed  and  that  it  operated  satisfactorily.  In  effect, 
then,  the  electrical  products  salesmen  were  sales  engineers"  (Passer,  1952:  394).  The  competitive 
advantage  obtained  by  General  Electric  and  Westinghouse  in  the  1890s  was  due,  in  large  part,  to  their 
organizational  and  human  resources  (Passer,  1953). 

The  centralization  of  marketing  enabled  the  sales  force  to  obtain  information  on  consumers' 
specific  needs.  Communication  between  the  production  department  and  the  marketing  department  enabled 
coordination  between  customers  with  customized  requirements  and  manufacturers  with  complex  producing 
equipment.  The  marketing  of  electrical  lighting,  power  machinery,  and  traction  equipment  was 
complicated  technologically  so  that  trained  salesmen  with  expertise  in  engineering  were  essential. 
Moreover,  the  specifications  for  heavy  equipment  were  very  precise  so  that  the  salesmen  had  to  be  in 
close  contact  with  the  manufacturing  departments.  A  contractual  arrangement  was  not  satisfactory 
because  the  speed  of  information  flow  and  quality  of  message  transmitted  depended  on  the  goodwill  of 
a  large  number  of  independent  system  members  who  had  little  incentive  to  transmit  such  information, 
resulting  in  ineffective  communication.  This  defect  was  critical  when  information  about  demand 
characteristics,  the  competitive  environment,  or  product  innovation  was  important. 

The  lighting  system,  power  system,  and  transportation  system  were  part  of  a  complete  system 
where  effective  coordination  of  manufacturing,  selling,  and  instructing  services  were  essential.    The 

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vertical  integration  of  manufacturing  and  marketing  enabled  the  development  of  specific  language  and 
standard  reports,  plans,  and  forecasts  which  sped  up  transmission  of  communication.  Where  such  factors 
were  less  critical,  vertical  integration  was  not  necessary.  For  example.  General  Electric  and 
Westinghouse  continued  to  market  simple  consumer  products  such  as  lightbulbs  through  independent 
wholesale  houses.  Also,  standardized  machinery,  such  as  stationary  steam  engines,  standard  boilers, 
lathes  and  other  similar  machinery  were  sold  by  the  usual  market  network  of  jobbers  and  wholesalers 
(Porter  &  Livesay,  1971). 

One  of  the  earliest  producer-good  firms  to  create  a  national  marketing  system  staffed  with  its  own 
trained  employees  was  the  Johnson  Company.  The  Johnson  Company  produced  street  rails  which 
involved  manufacturing  both  steel  and  electrical  products  that  relied  on  new  and  sophisticated 
technologies.  The  product  required  trained  salesmen  because  "every  order  for  track  was  custom  tailored, 
since  every  city  had  different  geographical  and  topological  characteristics"  (Massouh,  1976:  52).  In 
1883,  the  Johnson  Company  created  its  own  national  distribution  system  and  was  the  major  supplier  for 
the  twenty-one  thousand  miles  of  new  track  that  were  laid  for  electric  street  railways  between  1890  and 
1902.  Johnson's  organizational  and  human  resources  led  to  sustained  competitive  advantage  (Barney, 
1991). 

Extensive  marketing  organizations  were  also  necessary  for  new  machines  to  be  sold  in  high 
volume  (Livesay  &  Porter,  1969).  National  Cash  Register  (NCR)  dominated  their  business  by  setting 
up  networks  of  branch  retail  outlets  administered  by  regional  offices.  NCR  pioneered  the  extensive  use 
of  exclusive  territories  to  agents  (Johnson  &  Lynch,  1932).  NCR  grew  rapidly  after  1885  when  they 
provided  credit  and  repair  services  and  trained  their  own  salesmen.  Their  advanced  marketing 
organization  enabled  their  sales  to  increase  from  500  registers  in  1885  to  15,000  registers  by  1892 
(Crowther,  1924).    Similarly,  the  Burroughs  Adding  Machine  Company  and  the  Remington  Typewriter 


11 


Company  created  a  chain  of  agencies  that  specialized  in  die  service  and  sale  of  their  respective  products 
(Porter  &  Livesay,  1971).  George  Eastman  created  a  worldwide  marketing  network  of  branch  offices 
with  managers  to  supervise  salesmen  and  to  coordinate  the  distribution  of  his  new  camera.  By  the  early 
twentieth  century,  Eastman  Kodak  began  to  build  its  own  retail  stores  in  major  cities  (Ackerman,  1930; 
Chandler,  1977).  Securing  scarce  managerial  resources  was  a  key  success  factor  for  firms  to  sustain  their 
high  performance  and  growth  (Penrose,  1959). 

Case  studies  indicate  an  historical  pattern  in  which  the  makers  of  sewing  machines,  cameras, 
typewriters,  and  cash  registers  invested  in  retail  outlets.  In  each  case,  the  machines  were  complex  and 
only  recently  invented.  Firms  that  invested  in  tlrm-specific  resources  by  training  their  sales  personnel 
and  providing  extensive  consumer  credit  obtained  a  competitive  advantage  over  firms  that  relied  on 
existing  distribution  channels.  Independent  distributors,  at  this  time,  rarely  provided  adequate 
demonstration,  repairs,  and  consumer  credit  (Chandler,  1984). 

Organizational  economic  analysis  suggests  that  distributional  inadequacies  would  occur  in  the 
price  system  due  to  bounded  rationality  (Simon,  1978)  and  nonconvergent  expectations  between 
independent  manufacturers  and  distributors  (Malmgren,  1961).  Existing  wholesalers  and  other  middlemen 
did  not  recognize  profitable  opportunities.  It  is  also  not  clear  how  the  price  system  could  signal  such 
opportunities  (Williamson,  1980).  It  might  be  argued  that  manufacturers  could  have  obtained  services 
by  contract.  However,  coordination  was  costly  because  of  high  uncertainty.  In  the  cases  of  electrical 
equipment,  sewing  machines,  and  new  office  machinery,  specialized  human  resources  were  required. 
Small  numbers  supply  relations  between  manufacturers  and  independent  middlemen  would  have  invited 
opportunistic  attempts  at  renegotiating  contracts.  Such  hold-ups  would  have  been  particularly  costly  in 
the  cases  of  consumer  and  producer  durables. 

Distributors  would  be  required  to  make  specialized  investments  that  would  transform  the 
manufacturer-distributor    relationship    to    a    bilateral    exchange    arrangement    (Williamson,     1975). 

12 


t 


Independent  distributors  would  be  reluctant  to  commit  to  these  dedicated  investments.  On  the  other  side, 
manufacturers  would  be  concerned  with  the  problem  of  quality  shading  by  independent  distributors 
(Telser,  1960).  Distributors  might  cut  back  on  demonstration,  installation,  maintenance,  and  repair 
services  and  might  profit  at  the  expense  of  the  reputation  of  the  manufacturer's  product  or  trademark. 
Proper  compensation  of  distributors  may  require  extensive  monitoring  (Jones,  1984).  Contracting 
between  independent  parties  gives  way  to  relational  contracting  (e.g.,  franchising),  if  not  forward 
integration  due  to  the  problem  of  quality  control  over  distribution  (Phillips  &  Mahoney,  1985;  Rey  & 
Tirole,  1986).  Forward  integration  by  manufacturers  into  distribution  was  the  organizational  response 
to  these  contracting  difficulties. 

THE  SELECTIVE  NATURE  OF  VERTICAL  INTEGRATION 

Sectors  of  the  American  economy  continued  under  the  traditional  process  of  production  and 
distribution  where  independent  wholesalers  and  independent  retailers  continued  to  contract  to  distribute 
goods.  The  goods  sold  through  independent  outlets  included:  breakfast  cereals,  hand  soaps,  soup,  razor 
blades,  drugs,  hardware,  jewelry,  liquor,  furniture,  millwork  and  other  wood  products,  plumbing  and 
building  materials,  shoes,  other  leather  products,  and  textiles  (Porter  &  Livesay,  1971:  12-34).  By  the 
1890s,  an  individual  hardware  jobber  firm,  for  example,  handled  6,000  items  purchased  from  well  over 
1,000  firms  (Becker,  1971).  The  synergies  of  selling  products  through  retail  outlets  made  the  option  of 
forward  integration  by  manufacturers  untenable.  For  these  goods,  untrained  workers  employed  for  retail 
sale  and  service  were  sufficient. 

Where  the  product  was  simple  and  the  market  diffuse  producers  continued  to  find  the  old  means  of 
distribution  adequate.  Goods  and  services  that  could  be  sold  without  incurring  firm-specific  investments 
continued  to  be  sold  through  conventional  marketing  channels.      Where  manufacturers  faced  special 


13 


marketing  problems  --  such  as  the  need  for  rapid  distribution  with  specialized  investments  (e.g., 
refrigeration  for  meats^  and  beer),  consumer  credit,  demonstrations  (point-of-sale  services),  highly  skilled 
repair  (follow-on  services)  ~  alternative  organizational  structures  were  required.  Specialized  investments 
transform  a  competitive  environment  for  contractual  relations  to  small  numbers  bargaining  (haggling) 
between  a  manufacturer  and  distributor.  Contracting  under  such  conditions  is  highly  risky  (Klein, 
Crawford  &  Alchian,  1978). 

Where  point-of-sale  and  follow-on  services  are  essential,  contracting  problems  are  more  likely. 
Forward  integration  into  sales  was  a  cost  minimizing  strategy  when  extensive  synergies  existed  between 
manufacturing  and  distribution  stages.  Frequent  transactions  required  continuous  adaptations  and  required 
a  smooth  flow  of  information.  Moreover,  without  vertical  control,  distributors  might  shade  quality  and 
harm  manufacturers'  reputations  (Telser,  1960). 

Historically,  it  appears  that  integrated  channels  were  more  commonly  used  than  independent 
channels  for  products  with  high  service  requirements.  This  historical  pattern  also  seems  to  hold  true 
today.  Anderson  (1985)  fmds  that  employee  salespeople  are  more  commonly  used  than  contracting  for 
independent  salespeople  for  service-intensive  products. 

Products  where  transaction-specific  investments  were  required  (e.g.,  sewing  machines,  oftlce- 
machinery,  harvesters,  electrical  equipment)  were  supported  by  specialized  relational  contracts  (e.g., 


-1 

One  of  the  most  prominent  illustrations  of  the  growth  of  firms  by  vertical  integration  was  the  history  of 
the  meatpacking  industry  (see,  Anderson,  1953;  Amould,  1971;  Chandler,  1977;  Clemen,  1923;  Hill,  1923;  James, 
1983;  Kujovich,  1970;  Rhoades,  1929;  and  Swift  &  Van  Vlissingen,  1927).  The  major  idea  that  I  would  add  to 
this  literature  is  that  Swift,  Armour,  Morris,  Cudahy  and  Schwartzchild  &  Sulzberger  built  their  own  refrigerated 
cars  not  only  because  railroads  had  vested  interests  in  not  building  the  cars  since  it  would  make  obsolete  their  heavy 
investment  in  stockyards  but  also  because  of  asset  specificity.  Refrigeration  cars,  havmg  little  alternative  uses, 
entailed  large  asset  specificity  (i.e.,  a  $25,000  investment  per  car  and  high  switching  costs  to  convert  the  cars  for 
general  use).  Railroads  that  built  these  cars  would  find  themselves  at  the  mercy  of  packers  to  provide  sufficient 
volume  to  properly  utilize  the  expensive  equipment.  By  1917,  the  interstate  meatpackers  owned  all  but  275  of  the 
16,875  "beef"  cars  in  the  United  States  (i.e.,  those  fitted  with  brine  tanks  required  for  secunng  low  enough 
temperatures  for  shipment).  In  contrast,  railroad  cars  that  had  low  asset  specificity  (i.e.,  general  purpose  cars  which 
had  many  alternative  uses)  were  built  by  the  railroads.  Railroads  owned  their  own  general  service  stock  cars,  for 
when  not  in  use  to  transport  stock  it  could  be,  and  often  was,  used  for  other  freight  (Clemen,  1923). 

14 


I 


franchising)  or  unified  governance  (e.g.,  forward  vertical  merger,  internal  development  of  marketing 
functions).  Forward  integration  is  preferred  due  to  incentive,  adaptability,  monitoring,  dispute  settling, 
and  reward  refining  attributes  (Williamson,  1985). 

In  the  case  of  American  Sugar  Refming,  manufacturers  of  an  undifferentiated  durable  consumer 
good,  attempted  to  forward  integrate.  This  strategic  move  by  American  Sugar  Refining  resulted  in  large 
economic  losses  (Porter  &  Livesay,  1971).  Also,  large  brewers  in  the  late  1800s  attempted  to  develop 
a  system  of  tied  houses,  along  the  lines  of  the  English  system,  with  taverns  having  exclusive  relationships 
with  one  brewer's  product.  The  maintenance  of  the  system  was  excessively  costly,  leading  to  a 
competitive  disadvantage,  and  brewers  went  back  to  the  old  system  of  selling  to  independents  (Cochran, 
1948).  These  cases  illustrate  that  when  no  economic  synergy  is  present,  vertical  integration  for  its  own 
sake  was  not  sustainable. 

Porter  and  Livesay  (1969)  propose  a  market  power  explanation  for  the  selective  nature  of  forward 
integration.  They  note  that:  "the  incidence  of  oligopoly  and  large  size  are  much  less  frequent  among 
manufacturers  that  did  not  integrate  than  among  those  that  did  integrate"  (1971:  214).  Similarly, 
Lamoreaux  (1985)  and  O'Brien  (1988)  argue  that  the  suppression  of  competition  was  the  major  motive 
for  (vertical)  mergers  at  the  turn  of  the  century.  However,  in  fact,  large  tlrm/concentrated  industry 
groups  are  included  among  nonintegrators:  breakfast  cereals,  hand  soaps,  razor  blades,  and  soups.  TTiese 
would  be  major  candidates  for  forward  integration  if  oligopolistic  preference  rather  than  efficiency 
considerations  were  determining  organizational  forms. 

When  examining  closely  the  success  and  failure  of  mergers  of  the  great  merger  wave  at  die  turn 
of  the  century^  a  high  proportion  of  successful  mergers  were  firms  that  vertically  integrated  (Chandler, 
1977;  Livermore,  1935).    This  successful  strategy  of  growth  through  vertical  integration  continued  until 


Less  than  half  of  the  large  firms  that  were  formed  in  the  turn  of  the  century  merger  movement  survived 
until  1919  (Fligstein,  1990:  Appendix  B;  Nelson,  1959). 

15 


the  1920s  (Chandler,  1977).  Combinations  which  lacked  efficiency  gains  from  economies  of  scale, 
economies  of  speed,  technological  interdependence  (economies  of  scope^),  and/or  improved  quality 
control  suffered  losses  (e.g..  National  Cordage,  American  Biscuit,  United  States  Leather,  National  Wall 
Papers,  National  Starch,  American  Glue,  American  Hide  &  Leather,  American  Writing  Paper,  and 
American  Woolen  Company  and  Central  Leather). 

If  foreclosure  of  markets,  manipulating  securities,  controlling  competition  and  achieving  market 
power  were  the  major  motives  for  vertical  integration  as  Porter  &  Livesay  (1971),  Lamoreaux  (1985)  and 
O'Brien  (1988)  suggest,  then  it  is  incumbent  upon  those  who  maintain  this  thesis  to  explain  (in  a  more 
convincing  manner  than  the  managerial  efficiency  theory)  why  vertical  integration  did  not  occur  or  was 
unsuccessful  in  textiles,  lumber,  furniture,  leather  and  publishing  &  printing  in  the  1870-1920  period. 
In  managerial  efficiency  terms,  these  industrials  required  no  specialized  investments  or  specialized 
point-of-sale  or  follow-on  services.  Comprehensive  integration  entails  costs  of  lost  economies  of  scope 
and  incentive  deficiencies  inherent  in  integration.  On  the  other  hand,  the  financial  success  of  Singer 
Sewing  Machine,  General  Electric,  Eastman  Kodak,  Armour,  Swift,  and  other  integrated  firms,  illustrate 
the  value  of  forward  integration  into  marketing  where  real  economies  were  achieved.  In  sum.  Chandler 
(1984:  491)  argues  that: 


[T]he  large  industrial  firm  that  integrated  mass  production  and  mass  distribution  appeared  in 
industries  with  two  characteristics.  The  first  and  most  essential  was  a  technology  of  production 
in  which  the  realization  of  potential  scale  economies  and  maintenance  of  quality  control  demanded 
close  and  constant  coordination  and  supervision  of  materials  flows  by  trained  managerial  teams. 
The  second  was  that  volume  marketing  and  distribution  of  their  products  required  investment  in 
specialized,  product-specific  human  and  physical  capital. 


For  a  detailed  economic  analysis  of  economies  of  scope,  see  Baumol,  Panzar  and  Willig  (1982)  who 
argue  that  economies  of  scope  are  a  necessary  and  sufficient  condition  for  the  existence  of  the  firm.  However,  see 
Teece  (1980)  who  argues  that  technological  synergies  are  not  sufficient  to  explain  organization  within  the  firm,  since 
savings  may  be  achieved  by  contracts  in  the  absence  of  transaction  costs.  Hence,  economies  of  the  scope  do  not 
necessarily  explain  the  "scope  of  the  firm". 

16 


C 


CONCLUSIONS  ON  THE  HISTORICAL  SIGNIFICANCE  OF  VERTICAL  CONTROL 

In  interpreting  the  iiistory  of  an  important  organizational  innovation  in  the  1870-1920  period,  this 
paper  has  maintained  an  organizational  economics  framework.  This  paper  argues  that  the  rise  of  the 
modern  vertically  integrated  enterprise  between  1870  and  1920  was  not  the  result  of  exploitation  of 
workers^  (Marglin,  1974;  Stone,  1974),  nor  of  capital  market  imperfections  (Davis,  1965),  nor  of 
antitrust  policy  (Bittlingmayer,  1985).  Rather,  the  vertically  integrated  firm  was  "the  organizational 
response  to  fundamental  changes  in  processes  of  production  and  distribution  made  possible  by  the 
availability  of  new  sources  of  energy  ...Changes  in  transportation,  communication,  and  demand  brought 
a  revolution  in  the  process  of  distribution.  And  where  the  new  mass  marketers  had  difficulty  in  handling 
the  output  of  the  new  processes  of  production,  the  manufacturers  integrated  mass  production  with  mass 
distribution"  (Chandler,  1977:  376). 

Chandler's  analysis  does  not,  however,  explain  why  new  mass  marketers  had  difficulties  and  why 
vertically  integrated  firms  had  a  comparative  advantage.  An  organizational  economics  interpretation 
addresses  the  sources  of  marketing  inadequacies  and  considers  why  integration  varies  across  industries. 
Where  distribution  synergies  were  significant,  the  need  to  extend  quality  control  by  vertical  control  was 
imperative.  Quality  shading  by  distributors  may  be  very  costly  to  detect  in  a  contractual  relationship. 
Vertical  control  minimizes  this  problem.  In  addition  to  so-called  free-rider  problems  (i.e.,  some 
independent  distributors  may  shade  quality),  organizational  economics  and  managerial  analysis  highlight 
the  importance  of  firm-specific  investments  (Stuckey,  1983;  Walker  &  Weber,  1987).  In  particular,  firm- 
specific  human  resources  were  critical  for  new  complex  goods  such  as  sewing  machines,  electrical 
equipment,  harvesters,  and  office  machines.  "Modern"  management  theories  that  emphasize  the 
importance  of  tlrm-specific  resources  (Dierickx  &  Cool,  1989;  Schoemaker,  1990;  Wernerfelt,  1984) 


For  an  insightful  essay  that  attempts  to  build  a  bridge  between  radical  economics  and  organizational 
economics,  see  Goldberg  (1980). 

17 


were,  at  least  implicitly,  known  by  many  successful  managers  of  complex  goods  at  the  turn  of  the 
twentieth  century. 

To  extend  the  organizational  economic  analysis,  Robins  (1987)  suggests  that  agency  and 
transaction  costs  theory  can  make  a  major  contribution  to  bridge  social  and  economic  perspectives.  Many 
of  the  transactions  that  took  place  in  1920  were  fundamentally  different  from  the  transactions  in  1870. 
The  problems  of  large,  fixed  capital  investment  (Lamoreaux,  1985)  that  had  low  scrap  value  and  that 
required  an  exchange  relationship  over  long  periods  of  time  (high  uncertainty  and  high  frequency)  were 
now  prominent  in  several  major  industries  in  the  United  States  (North,  1981).  Also,  there  was  an  ever 
increasing  cost  in  measuring  the  quality  of  goods  and  services^  (Barzel,  1982).  Vertical  integration  was 
the  organizational  response  to  the  control  problem  of  shirking  in  team  production  (Alchian  &  Demsetz, 
1972;  Jones,  1984)  and  was  also  a  response  to  the  transaction  costs  of  negotiating  and  enforcing  exchange 
agreements,  where  firm-specific  human  resources  and  firm-specific  physical  capital  were  becoming 
increasingly  important  in  an  environment  of  rapid  technological  innovation  and  increasing  consumer 
demand**  in  the  United  States  during  the  1870-1920  period. 

Leblebici  rightly  argues  that:  "Chandler  also  provides  qualified  support  for  a  resource-based  view 
of  the  firm"  (1991:  631).  Chandler  (1977,  1990)  documents  the  importance  of  a  firm's  resources, 
creating  organizational  capabilities  and  firm-specific  skills.  At  the  core  of  the  underlying  dynamic  in  the 
development  of  modern  industrial  capitalism:  "were  the  organizational  capabilities  of  the  enterprise  as 
a  unified  whole.  These  organizational  capabilities  were  the  collective  physical  facilities  and  human  skills 


Goldin  (1986:  8)  notes  that:  "It  is  generally  presumed  that  one  can  monitor  output  quality  more  cheaply 
in  lower  quality  goods  than  in  high  quality  goods.  In  the  latter,  one  may  want  to  screen  workers  and  hire  only  those 
who  will  produce  goods  of  uniformly  high  quality  and  then  supervise  only  by  input  [i.e.,  hierarchy].  Such  was  the 
case  in  the  manufacturing  of  clothing  at  the  turn  of  the  century;  high  quality  coats,  for  example  were  made  by 
skilled  tailors  working  on  time  (i.e.,  salary),  while  lower  quality  coats  were  made  by  less  skilled  operators  working 
by  the  piece. " 

o  .  ....  .  . 

For  an  analysis  of  the  effect  of  demand  on  vertical  integration,  see  Stigler's  (1951)  extensions  ot  Adam 
Smith  (1776);  however,  see  also  Porter  &  Livesay  (1971,  p.  132)  and  Stuckey  (1983). 

18 


as  they  were  organized  within  the  enterprise.  ...Such  organizational  capabilities,  of  course,  had  to  be 
created,  and  once  established,  they  had  to  be  maintained.  Their  maintenance  was  as  great  a  challenge 
as  their  creation,  for  facilities  depreciate  and  skills  atrophy.  ...Such  organizational  capabilities,  in  turn, 
have  provided  the  source  --  the  dynamic  —  for  the  continuing  growth  of  the  enterprise"  (Chandler,  1990: 
594).  An  evolutionary  (historical)  approach  to  the  firm  that  emphasizes  (path-dependent)  organizational 
capabilities  as  its  central  concept,  provides  a  research  program  that  may  potentially  unite  the  theoretical 
with  the  practical  (Chandler,  1992;  Nelson,  1991;  Nelson  &  Winter,  1982). 

The  conceptual  lens  of  organizational  economics  provides  alternative  hypotheses  to  challenge 
market  power  assertions,  increasing  content  for  empirical  testing.  Further,  it  is  maintained  that  historical 
analysis  of  vertical  integration  does  not  limit  generalizability,  it  clarities  it  (Goodman  &  Kruger,  1988; 
Lawrence,  1984).  The  study  of  entrepreneurs  groping  with  the  problems  inherent  in  the  distribution  and 
service  of  technologically  complex  goods  provides  a  wealth  of  insights  in  understanding  our "  institutions 
of  capitalism". 

Current  managerial  theories  of  markets,  relational  contracts,  and  hierarchies  (Borys  &  Jemison, 
1989)  may  be  checked  by  history.  The  use  of  theory  in  managerial  history  illuminates  the  theory  and  tests 
it  (Leontiades,  1989).  Jensen  (1983)  argues  that  it  is  unwise  to  ignore  important  institutional  evidence 
while  spending  a  great  deal  of  attention  on  unimportant  quantitative  evidence  because  it  is  more  familiar. 

History  is  a  stimulus  to  the  economic  and  management  imagination  (McCloskey,  1976).  History 
provides  relevance  for  current  problems  of  formulating  and  implementing  a  vertical  integration  strategy. 
While  many  theoretical  management  researchers  argue  that  there  is  "nothing  quite  so  practical  as  a  good 
theory,"  researchers  in  management  history  need  to  remind  colleagues  that  there  is  also  nothing  so 
theoretical  as  a  good  practice. 


19 


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{ 


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