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KNEE-DEEP  IN  THE  BIG  MUDDY: 

THE  EFFECT  OF  PERSONAL  RESPONSIBILITY 

AND  DECISION  CONSEQUENCES  UPON  COMMITMENT 

TO  A  PREVIOUSLY  CHOSEN  COURSE  OF  ACTION 

Barry  M.  Staw 

#220 


College  of  Commerce  and  Business  Administration 

University   of   Illinois   at   Urbana-Champaign 


FACULTY  WORKING  PAPERS 
College  of  Commerce  and  Business  Administration 
University  of  Illinois  at  Urbana-Champaign 
November  25,  1974 


KNEE-DEEP  IN  THE  BIG  MUDDY: 

THE  EFFECT  OF  PERSONAL  RESPONSIBILITY 

AND  DECISION  CONSEQUENCES  UPON  COMMITMENT 

TO  A  PREVIOUSLY  CHOSEN  COURSE  OF  ACTION 

Barry  M.  Staw 

#220 


... 


Knee-Deep  in  the  Big  Muddy: 

The  Effect   of  Personal  Responsibility 

and  Decision  Consequences  upon  Commitment 

to  a  Previously  Chosen  Course   of  Action 


Barry  M.  Staw 
Organizational  3ehavior  Group 
Department  of  Business  Administration 
and 
Center  for  Advanced  Study 
University  of  Illinois  at  Urbana-Champaign 


Abstract 

It  is  commonly  expected  that  individuals  will  revprse  decisions  or 
change  behaviors  which  result  in  negative  consequences.   Yet,  within 
investment  decision  contexts,  negative  consequences  may  actually  cause 
decision  makers  to  increase  the  commitment  of  resources  and  undergo  the 
risk  of  further  negative  consequences.   The  research  presented  here 
examined  this  process  of  escalating  commitment  through  the  simulation  of 
a  business  investment  decision.   Specifically,  240  business  school 
students  participated  in  a  role-playing  exercise  in  which  personal 
responsibility  and  decision  consequences  were  the  manipulated  inde- 
pendent variables.  Results  showed  that  persons  committed  the  greatest 
amount  of  resources  to  a  previously  chosen  course  of  action  when  they 
were  personally  responsible  for  negative  consequences. 


Knee-Deep  in  the  Big  Muddy:   The  Effect  o:  Pcrsonnl  Responsibility 
and  Decision  Consequences  upon  Commitment 
to  a  Previously  Chnst  i  Course  of  Ac 

Intuitively,  one  would  expect  individuals  to  reverse  decisions  or 
to  change  behaviors  which  result  in  negative  consequences.   Yet,  thei 
seem  to  be  many  important  instances  in  which  persons  do  not  respond  as 
expected  to  the  reward/cost  contingencies  of  their  environments.   Speci- 
fically, when  a  person's  behavior  leads  to  negative  consequences  we  may 
find  that  the  individual  will,  instead  of  changing  his  behavior,  cognitively 
distort  the  negative  consequences  to  more  positively  valenced  outcomes 
(see,  e.g.,  Abelson  et.  al.,  Aronson,  1966;  Staw,  1975;  Weick,  1966).   The 
phenomenon  underlying  this  biasing  of  behavioral  outcomes  is  often  said 
to  be  a  self- justification  process  in  which  individuals  seek  to  rationalize 
their  previous  behavior  or  psychologically  defend  themselves  against  adverse 
consequences  (Aronson,  1968,  1972;  Festinger,  1957). 

No  doubt,  the  largest  and  most  systematic  source  of  data  on  the  justification 
of  behavior  following  adverse  conseciences  is  provided  by  the  literature  of 
forced  compliance.   Typically,  in  forced  compliance  studies  an  individual  is 
induced  to  perform  an  unpleasant  or  dissatisfying  act  such  as  lying  to  a 
fellow  subject  about  the  nature  of  a  task  (e.g.  Festinger  &  Carlsmith,  1957; 
Collins  &  Hoyt,  1972;  Calder,  Ross,  &  Insko,  1973),  writing  an  essay  against 
one's  own  position  (e.g.  Cohen,  1962;  Linder,  Cooper,  &  Jones,  1967;  Sherman, 
1970),  eating  a  disliked  food  (Brehm,  1959),  or  performing  a  dull  task 
(e.g.  Freedman,  1963;  Weick,  1964;  Pallak,  Sogin,  L   Van  Zante ,  1974)  .   Negative 
consequences  result  from  carrying  out  each  of  these  counterattitudinal  acts 
when  no  external  rewards  are  present  to  compensate  for  the  dissatisfying 
nature  of  the  experimental  task  (Collins  &  Hoyt,  1972).   However,  since  it 
is  difficult  for  the  subject  in  forced  compliance  experiments  to  undo  the 


2 
consequences  of  his  acts,  it  is  predicted  that  the  individual  will  bias 
his  a      lc  on  the  experimental  task  (or  change  his  opinion  on  an  attltudi- 
nal       )  so  as  to  cogn  negative       lies  resulting  irom 

his  behavior.   In  short,  Che  tndtvicael  is  predicted  to  justify  his  previous 

behavior  or  defend  himself  from  negativt  consequences  through  the  perceptual 

2 

biasing  of  behavioral  outcomes. 

Recent  empirical  research  has  shown  that  there  are  two  basic  preconditions 
for  the  biasing  of  outcomes  within  forced  compliance  situations.   First,  the 
individual  must  have  committed  himself  to  behavioral  consequences  which  are 
irrevocable  or  at  least  not  easily  changed  (Brehm  &  Cohen,  1962) .   If  it  is 
readily  possible  to  reverse  one's  own  behavior,  then  this  course  of  action 
may  often  be  taken  tc  reduce  negative  consequences  rather  than  any  biasing 
of  behavioral  outcomes  (Staw,  1974).   Secondly,  the  individual  must  feel 
personally  responsible  for  the  negative  consequences  of  his  behavior  (Carlsmith 
Freedman,  1968;  Cooper,  1971).   That  is,  a  person  must  perceive  at  least  a  moder 
degree  of  choice  in  his  behavior  (Linder,  Cooper,  &  Jones,  1967),  and  the  possi- 
bility of  negative  consequences  should  have  been  anticipated  at  an  earlier 
decision  point  (Brehm  &  Jones,  1970;  Cooper,  1972). 

Self- jus ti flcat ion  in  Investment  Decision  Contexts 

iugh  forced  compliance  studies  have  provided  a  great  deal  of  data  on 
the  biasing  of  behavioral  outcomes,  there  remain  a  large  number  of  situations 
•vhich  individuals  may  be       co  go  beyond  the  distortion  of  negative  con- 
sequences to  rationalize  a  behavioral  error.   For  example,  one  societally  import 
context  in  which  individuals  may  take  new  and  concrete  actions  to  Justify  their 
behavi       lowing  negative  consequences  is  that  of  investment  decision  making. 
Investment  decision  contexts  are  considered  broadly  here  as  situations  in  whi 
resources  are  allocated  to  one  decisional       ative       ithers,  but  in  which 
the  level  of  resources  can  he    increased  or  decreased  at  the  ditcrc 
decision  maker. 


When  '.  ve    consequence!  ncurr.  investment   context, 

it    is    often    possible    for   a    decisi  to   gre  I  the    commitment 

of   resources   and   undergo   the   risk   of   additional    negative   outcomes    Jn   order 
to   Justify    prior   behavior   or   demonstratt     the   ultimate    rationality   of   an 
original    course    of  action.      It    follows,    however,    that   committing  additional 
resources    to  a    losing   decisional   alternative   can  also   turn   into  a   negative 
cyclical    process.      That    is,    due   to  a   need    to   justify   prior    behavior,    a 
decision  maker  may    increase   his   commitment    in   the    face   of  negative   conse- 
quences,   and    this   higher    level    of  commitment  may,    in      turn,    lead   to   further 
negative   consequences.      Within   the   sphere    of  governmental    policy  making, 
Just   such   an   example   of  committing   resources    to  a   costly  decisional   alternative 
was    described   by  George   Ball,    the    former  Under  Secretary   of  State,    in  some 
early   observations    on  U.S.    involvement    in   Indochina. 

...Once    large   numbers   of  U.S.    troops   are   committed   to  direct 
combat,    they  will    begin   to   take   heavy  casualties    in   a   war   they 
are    ill-equipped   to    fight    in   a   non-cooperative    if  not   downright 
hostile   countryside.      Once  we   suffer    large   casualties,   we   will 
have    started   a  well-nigh    irreversible   process.      Our    involvement 
will   be   so  great    that  we   cannot--without   national   humiliat ion-- 
stop  short    of  achieving   our   complete   objectives.      Of   the    two 
possibilities,    I    think   humiliation  would  be   more    likely   than   the 
achievement   of   our   objectives--pven   after  we  have    paid    terrible 
costs.      (Memo    from  George    Ball    co  President  Lyndon   Johnson, 
July,    1965;    source:      The   Pentagon   Papers,    1971). 

Obviously,    many   factors   may   have    influenced   governmental   decision  making    in    the 

commitment    of  men  and  material    to   the  ve.r    in   Indochina.      But,    the   comments    of 

this    high    level    official   do  underscore    the   need    for   research   on   the    possibility 

that    important    resource    investment   d  ,ns   may   be    influenced   by   the    reluctance 

of    individuals    to  oast   mistakes    or   a   need    to   justify   prior   behavior. 

Assessing   Se  1  f  -  jus  1 1.  f  icat  ion    in    Invfsta.ent    it  :'.s 

An  empirical    test    of   self-jus  ion    in  an    investment   decisiion   context 

would   seem   to    involve   an   assessment    of   whe '  r   not   ney  consequences 

serve    to    increase    individual  -it    to   a    decisional 


4 

However,    an   unambiguous    test    of   sel f- Just i ficat ion  would  raorc 

than   the   simple   manipulation  '-s   and   the   an 

sequent    com:  .0 

account    for    che    same    emp  ielat^onsh  ; tment  >n- 

sequences.      One    such   mechanism  might    be    r.h.  on   makers    to 

maximize    their   own    outcomes,    sine-  lely   wht  n    negal  I 

consequences   have    been    incurred    that   a   new  and    larger   commitment    to  a   deci; 
alternative   will    pay   off   in   the    future.      A   separate    but    related  mechanism 
which  may  also  account    for   the    effect   of  negative   consequences    on   the   commit- 
ment  of   resources   may   be  a    "gambler's    fallacy"    that    resources   should  always 
be    placed    in   a    losing   decisional   alternative   since   "things   are   bound   to  get 
better".      Implicit    in    the   notion   of  a   gambler's    fallacy   is    the    perception   of 
long-run  equality   of    investment   alternatives   and   the   non-independence   of 
outcomes    over   time    (see   Lee,    1971). 

The   separation   of  self- just  if icat ion   from  alternative    theoretical 
mechanisms  within  an    investment   decision  context   may   depend   upon  manipulations 
conceptually   similar   to   those   used    in   previous    forced   compliance   studies, 
noted    in   several   earlier  studies    (e.g.    Collins  &  Hoyt,    1972;   Calder,   Ross. 
Insko,    1973),    the   rationalization   of   one's    behavior  has    been   shown    to   be 
significantly   affected   by   the   manipulation   of   prior   choice   and   negative   con- 
sequences.     Within   an    investment    decision   context,    self- Justification  may 
similarly   depend   upon    the    levpl   of   personal   responsibility   one   has   had 
determining  a    particular  course    of  action   and   the   outcomes    resulting    from 
those   actions.      Thi  riment   described   below  was    therefore   designed   to 

teat   self-Justification  within  an    investment   decision   context   by  manipulating 
these    two    independenr  ibles   and  measuring   t>  'he   commit- 

ment  of   resources    to  a    previously  chosen   course    of  Through   I 

maximization    o  or   a    gambler's    fallacy,    one   might    expe^ 


5 
sequences  to  cause  an  in.       in  the  commitment  of  resources  to  a 
llona]  the  simple  consistency 

actions  over  time  .ilso  expect  Individual!  to  increase  their 

commitment  to  a  d.      -.a  1  alternative  for  which  they  .iave  had  some  prior 
choice.   However,  only  self- Just  if ication  would  predict  an  interaction  of 

^onal  responsibility  and  decision  consequences  such  that  increases  in 
commitment  world  be  even  greater  than  the  additive  effects  of  these  two 
separate  factors  . 

Method 
Subjects 

The  subjects  of  this  experiment  were  240  undergraduate  students  enrolled 
in  the  College  of  Commerce  and  Business  Administration  at  the  University  of 
Illinois,  Urbana-Champaign.   Subjects  had  volunterred  to  participate  in  a  study 
on  financial  problem-solving  as  one  means  of  fulfilling  a  course  research 
requirement.   Upon  arrival,  the  subjects  were  asked  to  work  on  the  "A  &   ' 
Financial  Decision  Case"  in  which  it  was  necessary  to  play  the  role  of  a 
corporate  executive  Ln  making  some  decisions  about  the  allocation  of  research 
and  development  funds. 

As  students  in  a  business  school,  subjects  generally  were  experienced  in 
working  on  i      a  cases  in  which  an  organizational  or  financial  scenario  is 
presented  and  some  action  or  set  of  actions  are  called  for  by  the  stude~ 
However,  in  order  to  maximize  the  involvement  of  subjects  and  to  provide  a 
rationale  for  the  study,  the  experimenter  told  each  subject  that  the  purpose 
the  case  was  to  examine  the  effectiveness  of  business  decision  making  under 
various  amounts  of  information.   Each  subject  was  told  that  the  particular  case 
on  which  he  would  be  working  contained  only  a  limited  amount  of  informatio 

that  the  information  provi'      >uld  still  be  sufficient  for  a  business  school 
8tu        make  "a  good  financial  deciBi        ejects  wt re  asked  to  do 
heat  Job  they  could  on  the  cases  and  to  place  their  names  on  each  p      I  the  c 

mfl  f-*>r  i  A  1 


6 

Th-     A   &   S    Financial    Dec  1b  Ion   O 

Th<  cial   decision  case   ui  this   scudy  ^al 

poration    in    .  Th- 

•  r8    of   sales    and   e.  )    of    the    "Adwrns   &    ' 

Conpany",    and  a   se»  is    pre  .i    in  which   the   suh  .•  s   asked    to   play 

a   major    rol  nancial   decision-making .      As    stated    in    the   <.-■  th« 

profitability   of    the  A  &  S   Company,    a    large    technologically-oriented    firm, 
has   started   to  decline   over   several    preceding  years,    and   the   directors 
the   company  have   agreed   that   oae    of    the   major   reasons    for   the    decline    in 
corporate   earnings    (and   a    deterioration    in  competitive    position)    lay    in  some 
aspect   of   the    firm's    program  of   research  and  development.      The   case    further 
states    that    the   company's    directors   have   concluded   that    10  million   dollars   of 
additional  R&D    funds   should   be   made   available    to   its   major   operating   divisions, 
but,    that    for    the    time    being,    the   extra    funding   should   be    invested    in   only   one 
of   the   corporation's    two   largest    divisions.      The   subject    is    then  asked   to  act    in 
the    role   of   the  Financial  Vice   President    in  determining  which    of   the    two 
corporate   divisions,   Consumer  Products    or   Industrial   Products,    should   receive 
the  additional   R&D    funding.      A   brief  description   of   each   corporate   division    is 
included    in    the   case   mar  ie   subject    is   asked   to  make    the    financial 

investment   decision  basis    of    th<  itial    benefit    that  R&D    funding 

will   have    on    t'  nings    of    the   divisions.      In   addition    to  circling    the 

chosen   division,    subj.  re   also  asked    to  write   a    brief   paragraph   defend 

r  allocs tirr  s . 

After  compl'  case  and    turning    it     in   to 

experimenter,    s*.  linist  secon'  ise   which 

■'.ed  another    financial    investment   decision.      Par;  financial 

Decision  Case    presents    the   subject   with    the   condition   of  Adams  &  Smith  Com"' 
in    19  Ltlal   alio  f   rt  se 

funds.      As    state.d    in  Par:  i    ia   agaii 


7 
for  r«  mpany  la  convinced  that 

Is  an  -  In 

,  20  million  dollars  has  been  nvi  ipital 

R  it  D  funding,  and  the  sub  President,  is  again 

asked  pon  its  prop'         tion.   This  time,  however,  the  subjec 

J  to  divide  the  R&D  money  in  any  way  he  wishes  among  the  two  major 
corporate  divisions.   Financial  data  (e.g.  salts  and  earnings)  is  provided 
for  each  of  the  five  years  since  the  initial  allocation  decision  and,  as 
earlier,  the  investment  decision  is  to  be  made  on  the  basis  of  future  contr 
bution  to  earnings.   Subjects  made  this  second  investment  decision  by  specifying 
the  amount  of  money  that  should  be  allocated  to  either  the  Consumer  Products 

Industrial  Products  divisions  (out  of  a  total  of  20  million)  and  again  wrote 
a  paragraph  defending  the  decision. 

Mani pulat ion  of  Consequences 

Decision  consequences  were  experimentally  manipulated  in  this  study  through 
the  random  assignment  of  financial  information.   One  half  of  the  subjects  were 
provided  information  that  the  division  initially  chosen  for  R&D  funds  sub- 
sequently pf  r formed  better  than  the  inchostr  d  vision,  while  one  half  were 
given  Information  showing  the  reverse.   For  example,  in  the  positive  con- 
sequences condition,  subjects  received  financial  data  which  3howed  that  the 
chosen  division  had  returned  to  p      ble  levels  while  the  unchosen  division 
continued  to  decline.   In  a  pa.      manner,  subjects  in  the  negative  con- 
sequences condition  received  financial  data  which  showed  a  deepening  decline 
in  the  profitability  of  the  chosen  division  but  an  improvement  in  the  unchosen 
division.   The  exact  natirr-  of  the  financial  data  provide      subjects  is  shown 
in  Tables  1  and 


1  and  2  abo 


8 

Mtinipt:  'ml    Respo  i  ty 

assigned    to 
n    in   w; 
roadt  >rmed    t 

>n   cast     described   above    in  which   subjects    made   an    initial    decision    to 
allocate   R&D    funds,    discovered    its   consequences,    and   then  made  a   secc 
inv  l    decision.      Howev  ^   half   of   the   subjects   v  so   randomly 

assigned   to  a    low  personal    responsibility  condition    in  which   the   ei 

uncial    decision   case  was   presented    in   one   section.      In    the    low  person 
responsibility   condition,    subjects   were   asked    to  make    the   second   allocation 
decision  without   having  made   a    prior  choice  as    to  which  corporate   division 
was   most   deserving   of  R  &  D   funds.      Subjects    in   this   condition   received   one 
set   of  case   materials   which   described   the    financial   condition   of   the  AdamF  & 
Smith  Company  as    of   1972,    the   time    of   the   second  R&D   funding   decision.      They 
were    told    in    the   case    that   an   earlier  R&D   funding   decision  had   been  ma 
in    1967    by   another    financial   officer   of    the   company  and   that    the   preceding 
officer  had   decided   to   invest   all    the  R&D    funds    in   the   Consumer    (or   Industr^ 
Products   division.      The    financial   results    of   each  corporate   division    (e.g.    sal 
and  earnings   data)   were   presented    from   1957    to   1972,    and,    like   other  subjects, 
persons    in   the    low  responsibility  condition  were   asked   to  make    the    (second) 
R&D    runding   decision   based   upon    the    potential    for    future    earnings.      In  s1 
the    information    presented   to   low   personal   responsibility   subjects   was 
identical    to   that   given  her   subjects   except    for   the    fact    that    the 

case's    scenario   bt  in   time    (1972   rather    than    19b" 

necessitated  making   the   second    in*  it   decision  without   having   participa 

n   earlier  cholc- 


Depend 

The    dependent    variable    utilize      in    this    study  was    the    individuals' 
commitment    to  a    previously  it   alternative.      This  variable 

was    opera t ional ized   bv   the   amount    of  money  subjects   allocated   on    the 
second  R&D    fu  the   corporate   division  chosen   earlier 

(either  chosen   earlier   by   the  subject   or   the   other   financial   offic 
mentioned    in    the   case).      The  amount   allocated   to   the   previously  chosen 
alternative   could   range    between   zero  and   20  million   dollars. 

Summary   of   Treatment  Groups 

Of    the    120   subjects    in   the   high   personal   responsibility  condition, 
64    initially   chose    the  Consumer  Products   Division  as    the   best    investment 
for  R&D    funds,    while   55    initially  chose    the    Industrial   Products   Division. 
(One   subject  was   unable    to  make   a   choice   between  Consumer  and   Industrial 
Products   and   therefore   had   to   be   excluded   from   further  analyses).      Since 
jects    self-selected   themselves    to   prior  choices   and   then    financial    in 
mation  was    randomly  assigned,    four  cells   were   created   by    initial   choice   and 
financial    information.      However,    as    shown   in  Table    3,    these    four  cells   can 
be   collapsed    into   two   primary    treatment   groups    of   positive   decision   conse- 
quences and   negative   decision   consequent 


Insert  Tab;>     '5    jbout   here 


Of    the    120  subjects   assigned    to  the    low  personal    responsibility  con- 

dit  were   also  assigned    to  each   of    the    four  cells   described  above 

For  example,    thirty  were   given  cases  in  which  another    financial   officer  had 
chosen    the   Consumer  Products   Divifi  _ontinued   to  decline;    thirtv 


10 
:  which  anot1      iancial  o       had  ch 
Products  start.'      improve;  thirty  in  which 

another  financial      •  r  had  chosen  the  Industrial  Products  Division  and  it 

and,  thiv      -ked  on  cases  in  which  IndustriJi  Prodis 
was  chosen  a  A^      e  four  cells  can  be  collapfc 

into  two  treatment  groups  of  positive  and  negative  decision  consequences  com- 
prising 60  subjects  in  each. 

The  final  form  of  the  design  of  this  experiment  was  a  2  x  2  factorial 
in  which  personal  responsibility  and  decision  consequences  were  the  manipulated 
independent  variables.   As  stated  earlier,  the  amount  of  money  invested  in 
the  previously  chosen  corporate  division  (previously  chosen  either  by  the 
subject  or  the  other  financial  officer  mentioned  in  the  case)  was  the 
dependent  measure  utilized  in  the  study. 

Results 

Preliminary  Analysis 

A   preliminary  analysis  was   conducted    to  determine  whether   the   object 
of  a   subject's   prior  choice    (Consumer  Products-Industrial   Products)    or 
the   exact    form  of    financial    information    (Ctli    or  C*lt)    affected    the   amount 
of  money  allocated   to   the    previously   chosen  alternative.      If   there  were 

effects    of  either   of   these    two  variables    then   it  would   not   be    possible 
to  collapse    the  eight   cells   shown    in  Table   3    into  a   2   x  2  analysis 
variance.      As   can   be    seen    from   t;  ;    Table  A,    there  were   no  ma 

effects    of  either   the    objec  :e    (F  <  1.00,    d_f  ■    1/231, n.s  .)    or 

exact    form  •  mcial    in  ion   (P  <   1.00,    df  »   1/231,    n.s  .)  . 


rt  Ta1  j  bout    ' 


raonal  Responsibility  and  Decision  Consequences 
S:  no  main  effects  of  the   ob  choice  and  financial 

informa  x  2  analysis  of  vari      is  conduc  nal 


11 

ion  consequences  were  th< 

Table  5  shows  that  there  significant  mai,                       al 

decision  consequences,  an.l  i  si      int  interaction  of 
ient  v 


Insert  Tab 


Under  high  personal  responsibility  conditions,  subjects  allocated  an 
average  of  irs  to  the  corporate  divisions  they  had  eai 1 h  r 

chosen  for  extra  R&D  funding.   Under  low  personal  responsibility  conditions, 
subjects  allocated  an  additional  8.89  million  dollars  to  the  corporate 
divisions  previously  chosen  by  another  financial  officer.   Under  positive 
decision  consequences,  subjects  allocated  an  average  of  8.77  million  to  the 
previously  chosen  alternative,  while  11.20  million  was  allocated  under 
negative  consequences. 

Interaction  of  Personal  Responsibility  and  Decision  Consequences 

When  subjects  (personally)  made  an  initial  investment  decision  which 
declined,  they  subsequently  allocated  an  average  of  13.07  million  dollars 
to  this  same  alternative  in  the  second  funding  decision.   As  shown  in 
Figure  1,  the  amount  invested  in  the  previously  chosen  alternative  was 
greater  in  the  high  personal  responsibility  -  negative  consequences  condi- 
tion than  in  any  of  the  other  three  experimental  conditions.   Although 
this  result  could  have  been  expected  from  two  significant  main  effects  of 
personal  responsibility  and  consequences,  th<      rrence  between  the    high 
personal  responsibil,  /e  consequence  condition  am 

cells  was  of  such  magnitude  as  to  produce  a  significai,     •<  raetion. 
Furthermore,  a  close  analysis  ol  shows      the  only  significant 

dif       a  among  any  of  the  four  ex      ntal  conditions  were  between  th*3 
high  responsibility  -  negative  consequences  cell  a,.         er  th-      >er- 
mental  conditions.   For  example,  c      .ences  did  not  have  a  sign!' 


12 
■  under  low  p       1  responsibility  conditions  (t-1.20;  df-llfl;  n  .B  .)  , 

intly  <ifiect  results  under  positive 
sequences  conditions  (t^l.13,  d_f  118,  n.a .) . 


Insert  it  here 


Discussion 

Interpretation  of  the  Effects 

The  main  effect  of  decision  consequences  upon  commitment  to  a  previously 
chosen  alternative  could  be  explained  by  a  maximization  of  gain  hypothesis. 
Either  through  the  objective  re-appraisal  of  action-outcome  contingencies 
following  negative  consequences  or  through  a  "gambler's  fallacy"  that  the 
probability  of  gain  i9  increased  by  prior  failure,  individuals  could  have 
decided  to  increase  their  investment   of  resources.   However,  it  is  interest- 
ing to  note  that,  although  a  maximization  of  gain  hypothesis  provides  an 
adequate  explanation  of  the  main  effect  in  analysis  of  variance  terms,  its 
explanatory  power  is  somewhat  weakened  when  individual  cell  means  are  con- 
sidered.  Specifically,  while  maximisation  can  account  for  the  effect  of 
decision  consequences  under  the  high  responsibility  condition,  it  is  less 

clear  why  there  was  no  significant  effect  of  consequences  under  the  low 

4 
responsibility  condition. 

A  related  interpretive  problem  also  weakens  the  consistency  of  choice 
explanation  of  the  ma:         of  personal  respo.      .  t     For  examp 
it  may  well  be  true  that      to  consistency  in  choice  decisions,  indivi- 
duals will  allocate  more  m  alternative  that  was  per- 
sona                arlier  point  li         ,g.,  under  high  responsibil 
than  one  chosen  previously  by  sonv  r  low  responsibility). 


.!ual  cells  of  t       iysis  of  variance  I     amined 
(see  P  appears  that  I  of  personal 

is  not  y   consisten  y.   Only  und>  ces 

was  ence  between  tho  high  ;ind  low  responsibil. 

conditions,  a  I thou j         was  a  nonsir      ;nt  trend  under  posit:.      n- 

■ 

Thus,  from  the  data  of  this  study,  it  is  not  unreasonable  to  conclude  that 
the  primary  effect  of  responsibility  and  consequences  was  that  individuals 
invested  a  substantially  greater  amount  of  resources  when  they  were  per- 
sonally responsible  for  negative  consequences.   The  significantly  greater 
commitment  of  resources  under  this  one  experimental  condition  clearly  accounted 
for  the  interaction  of  personal  responsibility  and  decision  consequences. 
However,  a  close  examination  of  Figure  1  also  shows  that  the  substantial 
difference  between  the  condition  of  high  personal  responsibility  -  negative 
consequences  and  the  other  cells  could  also  underlie  the  statistical  significance 
of  the  two  main  effects.  As  a  result,  the  data  from  this  study  provide  even 
somewhat  stronger  support  than  expected  for  the  hypothesis  that  Individuals 
who  are  personally  responsible  for  negative  consequences  will  increase  the 
investment  of  resources  in  a  previously  chosen  course  of  action. 

Sel f- just i f ication  Versus  Se If -percept ion 

Frequent 1      n  a  s-  on  process  is  experimental!      ' ed 

its  outcroppings  at  lit  to  separate         -e  derived  from  se' 

perception  theory  (Ben,  1967,  1972).   The  dis      on  between  self- Juitif ic 
and  self-perception  is  also  impor  crpretation  of  the  present 

study  and  shoul>      ,nsldered  in  some  depth. 


14 
In   e^  >f   st-1  f- 1uat  i  f  lcat  ion   veriufl    sr 1 t -percept  ion 

Ives   around   dual    formula  of   the    process    of   rationalization.      On 

the   one   hand,    s  sLification    (Aronson,    1968,    1972)    or   dissonance 

theory    (Fes*  •  .    1957)    posits    that    individuals    possess   a    potent   need 

to   restore   the  "appearance"    of   rationality   to    their   own   behavior.      As   a 
result,    the    theory   predicts    that    individuals   will   cognitively   re-evalua: 
decisional   alternatives   after  an    important   choice    (e.g.  Walster,    1964; 
Knox  and    Inkster,    1968;   Vroom,    1971)    or  actively   distort   the 

characteristics   of  a    behavioral    task   (e.g.    Festinger  &  Carlsmith,    1957;   Weick,    1966) 
On    the   other  hand,    self -perception    theory   posits    that    individuals    retrospectively 
restore    rationality   to   their   behavior   by  simply   inferring   the   causes    of   their   own 
actions   within  a   social   context.      Self-perception   theory   predicts    that 
individuals  will   re-evaluate    their  behavior  so   that   it  conforms    to   their 
own   notions   of  how  one   might    feel   or   behave    if  he  were   acting   rationally. 
Thus,    like   self- justification,    the   retrospective   analysis   of   behavior  which 
comprises   self-perception   theory  can  also  account    for   the    re-evaluation   of 
alternatives    following  a   decisional  choice    (see  Kelley,    1967,    1971)    or 
changes    in   the    perception  of   the   characteristics   of   a   behavioral    task   (see 
Calder  &  Staw,    in    press;    Deci,    1971,    1972;    Salancik    in   press;    Staw,    1975). 

It    is    possible    that   a   self -perception  analysis   can   al9o   be   usefully 
applied    to   the   effects   of   personal   responsibility  and   decision   consequences 
within  an    investment   decision   context.      For  example,   when    individuals    personally 
select   a   course    of  action  which   results    in   negative   consequences,    they  may 

-ospectively    infer   that    their   prior   choices   were   especially  meritorous    in    that 
they   required   some   suffering   and,    as   a    result,    they  may   subsequently  choose    to 
invest    even   greater  amounts  sources    in    the    losim  rnative.      This 


caus  is  pla 

i  disposition 
r  ive  p:         -ing  a  se 
per  vsis  is  the  is  substantial  body  of 

ce  which  ah.  o  avoid  the  self- 

attributi.  Iead6  to  negative  consequences 

or  results  in  personal  failure  (see  Weiner,  Frieze,  Kukla ,  Reed,  Rest,  and 
Rosenbaum,  1972).   Thus ,  it  would  seem  very  unlikely  for  individuals  to 
attribute  greater  internal  causality  (and  therefore  invest  more)  in  a 
previously  chosen  alternative  which  has  led  to  negative  consequences. 
In  contrast,  it  would  seem  more  likely  for  individuals  to  take  concrete 
actions  to  reduce  negative  consequences  for  which  they  are  responsib! 
or  at  least  to  attempt  to  reduce  those  negative  outcomes  which  cannot 
be  attributed  to  an  external  source.   This  latter  interpretation  is  con- 
sistent with  a  self- justification  notion  that  individuals  actively  seek  to 
maintain  or  restore  the  appearance  of  rationality  to  a  previously  chosen 
course  of  action. 

Self- just! f lcation  and  the  Escalation  of  Commitment 

As  we  have  ndividuals  are  personally  responsible  for  negati 

consequences ,  they  may  decide  to  increase  the  investment  of  resources  to 
prior  course  of  a*  allows  that  this  9ame  process  of  escalation  may 

also  occur  in  many  di-       contexts  In  which  additional       effort,  ai 
resources  are  committed  to  an  unsatisfactory  policy  alternative.   Thus, 

search  should  focus  on  the  critical  factors  underlying  the  escala' 
of  resources,  both  in  terms  o  resources  committed  and  the  num- 

ber of  times  an  increase  in  resources  will  be  made  to  a  decisional  alternative-. 


t  varlab  f   may  ount  of  loss 

already  incu  '4,  for  discuss, 

of  t      ietnam  Dollar"  phenom.       the  p<      jd  efficacy  of  the 
resources  being  cc         <  .g.  the  ability  of  R  &  D  expenditures  to 
increase  future  profits),  the  nature  of  the  decision  making  entity  (e.g. 
Individual  decision  maker  vs.  group  decision  making  body),  personal 
characteristics  of  the  decision  maker  (e.g.  self-esteem,  tolerance  for 
ambiguity),  and  the  evaluative  consequences  of  the  situation. 

One  conceptual  note  which  could  prove  useful  in  future  studies  of  the 
escalation  of  commitment  is  the  distinction  that,  within  investment  decision 
contexts,  there  may  be  two  separate  sources  of  self- Justification.   First, 
an  individual  may  desire  to  demonstrate  rationality  to  himself  or  restore 
consistency  between  the  consequences  of  his  actions  and  a  self-concept  of 
rational  decision  making  (Aronson,  1968).   This  may  be  a  rather  ubiquitous 
phenomena  as  has  been  demonstrated  by  research  on  cognitive  dissonance  and 
other  consistency  theories  (see  Abelson,  Aronson,  McGuire,  Newcomb,  Rosenberg, 
&  Tannebaum,  1968).   Secondly,  the  individual  may  attempt  to  demonstrate 
rationality  to  others  or  to  prove  to  others  that  a  costly  error  was  really 
the  correct  decision  over  a  longer  term  perspective.   This  second  form  of 
self- Justification  would  seem  to  be  most  important  in  organizational  contexts 
where  a  decision  maker  may  be  uncertain  of  his  own  status  within  a  social  hierarchy, 
in  gov      .tal  policy  I      one  in  which  a  decision  maker  teay  be  anxious 
t  his  political  standing  among  constituents.   No  doubt,  these  two  forms 
of  self-Just  if icatlon  could  both  be  viewed  as  face-saving  activities 
(Goffman,  1959),  wit!       istlnction  of  an  internal  versus  external  orienta- 

n  on  the  part  of  I        .on  maker.   However,  while  the  first  form  of 
self- Justification  tat  aaed  on  a  general  human  need  to  be  consistent  and 

rect  (Fes-      ,  1957;  White,  1959),  the  second  form  may  relate  to  Individual 
res  for  social  approval  (Crownc  and      ■  •,  1964)  .   Futur      arch  she 


be 

Just  and    !  I  within 

3  . 


18 

1.  The   .)!  wishet.  his    gr  /illian    Brighton    for 

his   help    in   thi  <il   materials,    t  R.    Oldham, 

.    and  G  r   comments    on  a' 

aion   of    this   manuscript,    and   to  The  Center   for  Advanced  Study  at    the 
University   of   Illinois,    L-rbana -Champaign   for    the    facilities  necessary   to 
complete    this   study. 

2.  An  active    controversy  exists    over   the    theoretical    interpretation   of   the 
data    from   forced   compliance   studies    (see   Bern,    1967,    1972;    Jones,    et.    al. 
1968;   Ross  &  Shulman,    1973).      However,    the    issue   of  self-Justification 
versus   self -perception  will   be   addressed   in  a    later  section  of   the   paper. 

3.  Ina2x2x2   analysis    of  variance    there  was   a   corresponding  main  effect 
of  personal    responsibility,    3n   interaction  of   prior  choice  and   financial 
information    (same   as   main  effect   of  decision   consequences),    and  a    triple 
interaction   of   personal   responsibility,    prior  choice,    and    financial 
information    (same   as    interaction  of   responsibility  and  decision  consequences). 
It    is    possible,    of  course,    to   postulate    (post-hoc)    that    the   valence    of 

future    outcomes   was    less    for   subjects   under   low  rather    lhan  high   responsibility 
conditions,    and,    thus,    the   motive    to  maximize   gain  was   correspondingly 
weaker   in    low  rather   than   high  responsibility  conditions. 
5.      Other   at  ctly)    demonstrate    the   escalation   of  commitment 

usin^  the   door1'  ique    (e.g.    Freedman   and   Fraser   1966)    can 

be    inter;  r   an    increase    in   the   perception   of    internal   causality 

following  n   commitment    or    by   an    individual    need    to    justify    prior 

behavior. 


19 
es 

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23 


Table  1 

Consumer  Products  Contribution  to  Sales  and  Earnings 
of  Adams  &  Smith  Company 1 


Fiscal                           # 
Year                       Sales 

* 
Earnings 

1957                        624 

14.42 

1958                        626 

10.27 

1959                        649 

8.65 

1960                        681 

8.46 

1961                        674 

4.19 

1962                        702 

5.35 

1963                        717 

3.92 

1964                        741 

4.66 

1965                        765 

2.48 

1966                        770 

(-12) 

1967                        769 

(.63) 

First  R&D  Funding  Decision  as  of  1967 

Manipulated  Improvement 

Manipulated  Decline 

Fiscal 
Year         Sales          Earnings 

* 
Sales 

Earnings 

1968          818              .02 

771 

(1.12) 

1969           829              (.09) 

774 

(1.96) 

1970           827              (.23) 

762 

(3.87) 

1971           846               .06 

778 

(3.83) 

1972  (est)     910             1.28 

783 

(4.16) 

~ond  R&D  Funding  Decision  as  of  1972 

n  millions  of  dol] 
1  Parenthese 


i  earnings 


Table  2  2k 

Inch  Contribution  to  :      md  Earnings 

of  Adams  £  Smith  Company 


Fi.s 
Year 

* 

* 
Earnings 

1957 

670 

15.31 

1958 

663 

10.92 

1959 

689 

11.06 

1960 

711 

10.44 

1961 

724 

9.04 

1962 

735 

6.38 

1963 

748 

5.42 

1964 

756 

3.09 

1965 

784 

3.26 

1966 

788 

(  .81) 

1967 

791 

(  .80) 

First  R  & 

D  Funding  Decision  i 

as  of  1967 

Fiscal 

Manipulated 

Improvement 

Manipulated  Decline 

Year 

Sales* 

Earnings* 

Sales* 

Earnings' 

1968 

818 

.02 

771 

(1.12) 

1969 

829 

(.09) 

774 

(1.96) 

1970 

827 

13) 

762 

(3.87) 

1971 

846 

.06 

778 

(3.83) 

1972  (est)     910 

1 .  28 

783 

(4.16) 

Second 

D  Func 

as  of  1972 

*  f  doll 

1   P«  net  losse      arnings 


25 


Table  3 

Schematic  Analysis  of  the  Cells 

to  Which  Subjects  Were  Assigned 

Under  Both  High  and  Low  Responsibility  Conditions 

HIGH  PERSONAL  RESPONSIBILITY 

Financial  Information 


C+I  + 


C  +  I  + 


Consumer 
Products 


Initial 
Choice 


Industrial 
Products 


Positive 

Negative 

Consequences 

Consequences 

(n=32) 

(n=32) 

Negative 

Positive 

Consequences 

Consequences 

(n=27) 

(n=28) 

LOW  PERSONAL  RESPONSIBILITY 


Financial  Information 


C+I  + 


C+It 


Consumer 
Products 


Ini- 
Choice 


Industrial 
Products 


Positive 

Negative 

Consequences 

Consequences 

(n-30) 

(n=30) 

Negative 

Negative 

Consequences 

Conseguences 

(n-30) 

(n=30) 

26 


Table  4 
Amount  of  Money  (in  millions)  Allocated  to 
Previously  Chosen  Alternative  by  Level  of  Personal  Responsibility, 
Object  of  Prior  Choice,  and  F      Lai  Information 


Personal 

Responsibility 


Prior 

Che  I 


Financial  Information 
C+  1+  C|  Ii 


9.36 

12.56 

Consumer 

Products 

positive 

negative 

consequences 

consequences 

High 

13.46 

9.00 

Industrial 
Products 

negative 
consequence  s 

positive 
consequences 

8.22 

9.22 

Consumer 

Products 

positive 

negative 

consequences 

consequences 

Low 

9.65 

8.48 

Industrial 

Products 

fative 

positive 

;uences 

consequences 

21 


Table  5 
Analysis  of  Variance  of  Effects  of 
Personal  Responsibility  and  Decision 
Consequences  upon  Allocation  of  Resources 
to  a  Previously  Chosen  Alternative 


Source 


df 


MS 


Personal  Responsibility  (P) 
Decision  Consequences  (D) 
Interaction  (P  x  D) 
Error 


1 

282.36 

14.40 

<.001 

1 

351.57 

17.93 

<.001 

1 

109.12 

5.56 

<.019 

35 

19.61 



Figure  caption:   Amount  of  Money  Allocated 
to  Previously  Chosen  Alternative  by  Personal 
Responsibility  and  Decision  Consequences 


28 


29 


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6 


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D 

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- 

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13.00 
12.50 

12.00 
11.50 

11.00 
10.50 

10.00,  . 

9.50,. 

9.00 

8.50 

8.00<k 
7.50 


ty  Conditions 


ty  Conditions 


Positive 
Consequences 


Negative 
Consequences 


Decision  Consequences 


tv