125442
CLASSICS. OK. jgMffUCWl fJBRAMANSHIP
THE LIBRARY WITHOUT
THE WALLS
Classics of American Librarianship
lidiccd by ARTHUR K. BOSTWICK, Ph.D.
Thr Ri'lnli*)iwhi|) Bcfwen the Lfhmrv mul the
Sfhook /iv /Wmr £ /tonui, /W), . , ^l)
I Arnry Work with Children, % ,
The Library nmi ltd Orgnnixntmn. /H (ilrrfr«i/<* (;i
Dmry. ,,»,,..
'Ilwjl Jhrary nnd ItoGmli'itta,
TIu» LiWwy WilhoMl fe- Wnlln. /IvUw/n^w 2,Vf)
In Prt
The Library rt«tl I(H HCI«I«, fly (/
TK« Llhrnry Within fh<« Wnlk
'flw Ubrary Ami ltd Workcru.
The Library on a VWlton, , fly //iirrirf flw .
C I a s s t r t of American Lib r arian $h ip
HY AKThUR K. BGSTWICK, I*lU>,
THE LIBRARY WITHOUT
THE WALLS
REPRINTS OF PAPERS AND ADDRESSES
SKUOCTKI) AND ANNOTATED
by
LAURA M. JANXOW
Chief of the RfRistralton Department, St. Louif Public Library
NKW YORK
THE II. W, WILSON COMPANY
1927
Published March, 1927
Printed in the United States o* America
PREFACE
This new volume in the scries of Classics of
American Librarianship is devoted to the circulation of
books iti its various phases; that is, to the library's ac-
tivities without its walls. $evei*al phases of extension,
however, are not dealt with here, as they will be treated
in another volume.
The history of the public library has been recorded
in earlier volumes of this series, so that the present vol-
ume attempts only to bring together early papers ex-
pressing ideas that have developed more fully in later
years. Many more pnpeis have been written on the
subject, but these selected were chosen principally for
their historic value.
The papers and addresses included in this volume
trace the development of the library as a circulating
agency, and have been arranged in two groups — cir~
dilation proper, and extension — chronologically under
subject. A brief genesis of accessibility may be traced
thus :
1. Books to be consulted only by a favored few.
2. By any who paid a required fee.
3. Consulted by anyone, but books could not be taken
from the library building.
4. Books were loaned to a favoicd few.
5 Loaned to those who paid a fee.
6. The modern conception of "free as air and water" to all,
LAURA M. JANZOW,
CONTENTS
PREFACE
THE PUBLIC LIBRARY MOVEMENT 15
Fice Libraries, (United Stoics Education Bureau, Report,
1876, i>t. i, p. 389) 17
JOSIAH PHILLIPS QUINCY
The Public Library Movement (Cosmopolitan Magazine,
1894, Vol 1 8, p. 99-) 31
WILLIAM ISAAC FLETCHER
LOAN AND CHARGING SYSTEMS 41
Charging Systems. (Library Journal, 1882, p. 178.) 43
KLAS AUGUST LINDERFELT
Registration of Book Borrowers. (Library Journal, 1887,
I>. 340.) 51
HENRY JAMES CARR
Report on Charging Systems. (United States Education
Bureau, Report, 1892-93, Vol. I, "Papers Prepared for
the World's Library Congress," p. 898.) 61
MARY WRIGHT PLUMMER
How Things Are Done in One American Public Library.
(Library, n.s., 1900, p. 384 ) 73
FREDERICK MORGAN CRUNDEN
riOME USE OF BOOKS 93
Free Libraries and Readers. (Library Journal, 1876, p. 63.) 95
JUSTIN WINSOR
Some Other Book. (Library Journal, 1887, p. 505.) 103
WILLIAM HOWARD BRETT
8 CONTENTS
How We Reserve Books. (Library Journal, 1889, p 401.),. 109
REPORTS FROM VARIOLA LAW.K LIBRAIUKS
The New Novel Problem and Its Solution. Library, n.s ,
igoo, p 92) ................................... n?
FREDERICK MOKGAN CRUNDLN
The Effect of the Two-Book System on Circulation. (Li-
brary Journal, iScjK, p 03 ) .............. \&$
KlIWARD ASAUKL UlKdK
What the American People Are Reading. (Oitihwk, Sep-
tember-December, 1903, p. 775.) ................... 145
JOHN COTTON DANA
OPEN SHELVES ..................................... 151
Access to Shelves. (Library Journal, 1891, p, 268.) ...... 1553
THOMAS WENTWOKTH HKK.INSON
Report on Access to Shelves. (Library Journal, 1^04, Con-
ference No , p 87 ) ................... 157
BKRNAKD CHRISTIAN STEINKR AND SAMUKL UAVKIWTK'K
RANCK
Freedom in Libraries (Proceedings and TraitstKiioits of
2nd International Conference of Librarians, London, July
13-^6, 1807, P. 79-) ..................................... 175
WIIJJAM HOWARD BKKTT
Report on Open Shelves. (Library Journal, 1898, dun for*
encc No , p. 40.) ....................................... 183
JOHN THOMSON
Open Shelves and the Loss oC Books. (American Library
Association, Bulletin, 1908, p. 231.) ................... , 191
ISABEL Er,v LORD
Open Shelves. (Public Libraries, 1900, p, 150 )
ERASTUS SWIFT WILLCOX
Open Shelves in the Popular Library. (American Library
Association, Bulletin, 1908, p. 249.)
EKASTUS SWIFT WILLCOX
CONTENTS 9
HKANCn LIBRARIES AND DELIVERY STATIONS.. 237
Access to Shelves a Possible Function- of Branch Libraries,
(Libiary Journal 'Nor, Ccmfcicncc No, p 62.) 239
PUTNAM
Blanches and Delwciics, (United Slates Education Bureau,
Report, i8c>2-03, Vol r, "Papers Prepared for the World's
I ,ibi ary C ongress," p. 709.) 249
GEORGE WATSON COLE
branches and Deliveries. (Library Journal, 1898, Conference
No, p 8.) 263
HILLER CROWELL WELLMAN
Library Circulation at Long Range. (Library Journal 1913,
I»- 391 ) 273
ARTHUR ELMORE BOSTWICK
LfURARY EXTENSION 281
The Mission and the Missionaries of the Book. (Regent's
Itullcliu, No. 36, University of the State o£ New York,
September 1896, p 90.) 283
JOSKPU NELSON LARNED
Traveling Libraries. (Library Journal, j8o8, Conference
No., ]>. 56.) (Committee Report) 299
FRANK AVERY HUTCHINS
Libraiy Extension. (Public Libraries, 1905, p. 163; p. 215;
p, 259.) 307
EDWARD ASAHEL BIRGE
The Public Library and Allied Agencies. (Library Journal
J905, P- 459 ) 323
Factory Stations. (Library Journal, 1907, p. 83.) 351
ANIELA PORAY
A Library Experiment in Prison Work. (Library Journal,
1916, p. 92.) 350
ELIZABETH D. RENNINGER
io CONTENTS
PARCEL POST ........................................ 37i
A Parcel Post Library System (American Review of Re-
views, 1915, p. 729.) .................................... 373
In St. Lotus Public Library (Libraiy Journal, 1914,
p. 405.)
In Queensboro Public Library (Library Journal, 1914,
P 937)
In Chicago and Kansas City (Bulletin oj
Vol. 8, no. 3, p. 64; no. 22, p. 35.)
HOME DELIVERY OF BOOKS
Home Delivery of Books. (Library Journal, 1902, Confer-
ence No., p. 88 ) ...................................... 383
HILLER. CROWELL WELLMAN, WILLIAM KKED EASTMAN,
AND
NATHANIEL DANA CARULE
House to House Delivery o£ Books, (Library Journal,
iQOS, p. 338.) ......................................... 3*7
GKRTRUDJE E. FORREST
INTER-LIBRARY LOANS ............................. 393
Inter-library Loans in Reference Work. (Library Journal,
1898, p. 5670 ......................................... 395
SAMUEL SWETT GREEN
Relations o£ the Greater Libraries to tlic Lesser, (Public
Libraries, 1905, p. 276.) ............................... 399
CHARLES JAMES
Inter-library Loans. (Library Journal, 1909, p. 527.) ...... 407
WARNER BISHOP
LIBRARY WORK WITH THE BLIND ............... 419
Bpoks for the Blind. (Library Journal, 1898, Conference
No., p. 93.) ........................................... 431
HENRY MUNSON UTLEY
Books and Libraries for the Blind. (Library Journal, 1905,
P- 269.) ............................................... 427
DR. ROBERT C. MOON
CONTENTS ii
Repoit of the Committee on Library Work With the Blind.
(American Library Association, Bulletin, 1907, p, 39) .. 439
NATHANIEL DANA CARLILE HODGES
Some Unusual Experiences in the Work of a Blind Libra-
nan (Library Journal, 1908, p. 393 ) 451
BERYL H. CLARKE
California State Library for the Blind. (Library Journal,
1909, p. 115.) 455
MABEL R GILLIS
Report of the Committee on Library Work with the Blind.
(American Library Association, Bulletin, 1908, Vol. 2,
p 216-21. ) 465
EMMA RITTENHOUSE NEISSER DELFINO
LIBRARY WORK WITH THE FOREIGN-BORN. .. 475
Library Work in the Brooklyn Ghetto (Library Journal,
1908, p 485 477
LEON M SOLIS-COHEN
Immigrants as Contributors to Library Progress. (Ameri-
can Library Association, Papers and Proceedings, 1913,
P 150 ) ' 485
ADELAIDE BOWLES MALTBY
What the Foreigner Has Done for One Library. (Library
Journal, 1913, p 610 ) 495
J. MAUD CAMPBELL
Some of the People We' Work for. (American Library As-
sociation, Bulletin, 1916, p 149 ) 503
JOHN FOSTER CARR
WORK WITH COLORED PEOPLE 515
Serving New York's Black City (Library Journal, 1921,
Vol. 46, P. 255) 517
ERNESTINE ROSE
FINKS, DELINQUENTS, AND LOSSES 525
Delinquent Borrowers. (Library Journal, 1889, p. 403- ) 527
WILLIS KlMBALL STETSON1
12 CONTENTS
Library Fines (Library Journal, 1898, p. 185.) ......... 5-sy
NINA EnzAiimi UROWNE
Collection and Registration of Fines. (Libra* y Journal, iKcji,
P 103; P 137, P 170) .................... 5,*7
A SYMPOSIUM BV VARIOUS LAW.B LIHRARIKS
Book Thieves; an Incident and Some Suggestions. (Library
Journal, 1904, i> 3<$ ) • .... 547
EDWIN WHIIK UAH L\KI>
The Book Larceny Problem (Library Journal, 10.20,
P- 307) ................................... 55'
EDWIN WHITE GAILLAKD
CONTAGIOUS DISEASE AND UIJKARY CIRCULATION
............................................. 579
The Spread of Contagious Disease by Circulating Libraries.
(Library Journal, 1879, p 258.) ' ...................... 581
WILLIAM FREDKRICK I'OOIK
Contagious Disease and Public Libraries (Library Journal,
Conference No, 1891, p 35 ) ................ 589
GARDNBR MAYN\RU JONKS
Sterilization of Books by .Formalin Vapor. (Library Jour-
nal, 1902, p 881 ) ............................... 597
ANDREW FAY CURRIKR, Al.D.
LIBRARY PUBLICITY ........................ .....605
Printed Lists of Books. (Library Journal, 1894, j>. 9.) ...... 607
KATE M. HKNNKBKURY
Periodical Library Bulletins. (Library Journal iHc>t, Con-
ference No., p. 50) ................................ On
A SYMPOSIUM
Advertising a Library (Library Journal, 1897, Conference
No., p. 74) ....................................... 623
MARY EMOOENE HAZKI.TINB
Advertising a Library. (Library Journal, 1896, Conference
N°M P- 37) ........................................... 63S
LUTIE EXJGENIA SlEARNS
CONTENTS 13
fi.ulTi
Relation of the Libraiy to the Outside World. (Library
Journal, 1908, p 488 ) 643
MAKILLA WAIIE FREEMAN
FUTURE OF THE PUBLIC LIBRARY 653
Future of the Free Public Library. (Library Journal, 1890,
Conference No , p 44.) . . . . 655
LEWIS H. STKINER
INDEX 663
THE PUBLIC LIBRARY MOVEMENT
The public library movement may be said to have had
its beginnings in the establishment of the Philadelphia
Library Company, by Benjamin Franklin, in 1732. The
first individual town library was founded in Peterbor-
ough, New Hampshire, in 1833. The first form of the
public library promoted by legislation was that of dis-
trict school libraries, inaugurated by the state of New
York in 1835.
The causes which brought about the library movement
in the United States during the middle of the nine-
teenth century are probably numerous, though investi-
gation has not searched them all out. The great educa-
tional movement in Massachusetts under Horace Mann,
secretary of the State Board of Education, 1837-1849,
was undoubtedly one of the main factors. The lyceum
movement beginning in Milbury, Massachusetts, about
1826, and sweeping rapidly through New England and
to the west and south in 1831, was another potent
reason. These lyceums were town debating clubs,
fully participated in, and immensely popular. The
preparation of speeches and papers that took part must
have developed the need for libraries of reference, and
the general quickening of the intellectual life of the com-
munity through these meetings joined with the influence
of the public school movement in creating a sense of
need for public libraries.
Today the public library is an established institution
in practically every American city and town — a develop-
ment of the latter part of the nineteenth century.
The problems of the library arc still comparatively
new and that so many have been worked out is due in a
16 THE PUBLIC LIBRARY MOVKMKNT
large measure to the persistent efforts of its pioneers.
There are still problems waiting for solution and each
phase of development brings its own group — which arc
incentives to higher effort.
FREE LIBRARIES
The diminution of human effoit necessary to pro-
duce a given result is nowhere more strikingly exhibited
than in our free libraries. A student is more apt to fix
and record the result of reading if the book is not owned,
since the volumes that stand on his private shelves may
be mastered at any time, while the volumes borrowed
from the public library must be returned. However,
there is one question concerning the function of free
libraries upon which different opinions are held.
Should an institution, supported by tax-payers to pro-
mote the general interests of the community, buy all
books that are asked for?
A passage from the report of the Germantown, Pa.,
Free Library indicates that it is not true that "libraries
have no interest for the masses of the people unless they
administer sensational fiction in heroic doses" The
report continues, "In watching the use of our library as
it is more and more resorted to by the younger readerb
of the community, I have been much interested in its
influence in weaning them from a desire for works of
fiction. On first joining the library, the newcomers
often ask for such books, but failing to procure them,
and having their attention turned to works of interest
and instruction, in almost every instance settle down to
good reading and cease asking for novels. I am per-
suaded that much of this vitiated taste is cultivated by
the purveyors to the reading classes, and that they are
responsible for an appetite they often profess to deplore,
I ml continue to cater to, under the plausible excuse that
the public will have such works."
The following paper by Josiah Phillips Quincy was
part of a contribution to the United Stales Education
18 JOSIAH PHILLIPS QUINCY
Bureau's report of 1876, dealing with the history ami
condition of public libraries m the United States in thai
year.
A biographical sketch of Mr. Quincy is in Volume 1
of this series.
The free library, regarded from the alcoves by those re-
sponsible for their supply and arrangement, necessarily suggests
studies m the details of administration The citizen for whose
convenience this wonderful institution has come into being, as he
presents his card at the desk and summons the author whose
instruction he needs, as naturally considers the central principle
which it illustrates and the subtile influences it is already dif-
fusing in the world.
There are certain eminent philosophers who have emphati-
cally announced that the sole duty of the state is to administer
justice. Legislation should not attempt to improve and tiplift
the citizen, but be satisified in providing him with a policeman
and a penitentiary. They assure us that private enterprise will
best furnish the community with whatever civilizing and enno-
bling influences it may lack Even the public school, we arc
told, is a blunder of which the logical outcome is a state church,
with an annual item of "faggots for heretics" to be assessed
upon all tax-payers. It would not be wise for any moderate
dialectician to question the construction of the syllogisms
which have brought really great men to these dismal conclusions;
but I have sometimes thought that it would be pleasant to take
an evening walk with one of them (Mr Herbert Spencer, for
instance) through the main street of a New England town, and
see if he would recognize any tendency to the evils that he had
predicted. He would be shown the ancient barroom (happily
closed) which an unfettered private enterprise once provided
as the sole place of evening resort. Some of the older inhabi-
tants might be summoned to give their recollections of this
central rallying place. It was the social exchange of the com-
munity, every night ablaze with light, inviting all male passers-
by to try the animal comforts of spirits and tobacco. Even
persons of local respectability, having nowhere else to go, were
wont to stray in and stupefy themselves into endurance of the
vulgar jests of the barkeeper and the chorus of brutal talk that
must prevail when whisky is abundant and women are left out.
FREE LIBRARIES 19
Our distinguished thinker would learn that this tippling house
had been closed by the fiat of a government which no longer
permits the open bar to flaunt its temptations in the face ot
men, and not only was the liberty of the liquor dealing citizen
thus outraged, and his private enterprise remorselessly put
down, but this same government (going on from bad to worse)
audaciously exceeded its proper functions by opening a spacious
library, heated and lighted at the general cost. Instead of the
barkeeper and his satellites, we find modest and pleasing young
women dispensing books over the counter. Here are working-
men, with their wives and daughters, reading m comfortable
scats or selecting volumes to make home attractive. If we
should estimate in dollars the saving to the community of that
government action which theorists have condemned, the result
would be most gratifying, To the moral advance which in this
case had been initiated by substituting a public institution for a
private cnterpiise, there would be no want of fervent testimony.
Of course one could not ask an inexorable logician to abandon
those compact formulas about the limits of state action, which
arc the best of labor saving inventions to all who can accept
them. We could only set against the philosopher's reasoning
what a poet has called "the unreasoning progress of the world ;"
and we may rejoice that no American citizen who has studied
the actual workings and perceived the yet undeveloped capabili-
ties of his town library is likely to be disturbed by the deductions
of a merely verbal logic, He is familiar with at least one form
of this dreaded government interference, which not only ex-
presses the collective will of the people, but constantly tends to
inform and purify its sources.
The diminution of human effort necessary to produce a given
result is nowhere more strikingly exhibited than in one of our
free libraries. One is tempted to parody the Celtic paradox,
that one man is as good as another and a great deal better too,
by saying that a public library is just as good as a private one,
and for the effective study of books has decided advantages over
it. A student is much more apt to fix and record the results
of reading if the book is not owned. The volumes which stand
on his private shelves may be mastered at any time, which
turns out to be no time, or rather they need not be mastered ft
all, for there they are, ready for reference at a moment's notice,
but the books borrowed for a few weeks from the public library
20 JOSIAH PHILLIPS QUINCY
lie is compelled to read carefully, and with pen in hand. The
one secular institution which encourages self-development as an
aim should be especially favored in the times upon which we
have fallen. Who has not had moments of skepticism touching
the solid advantages to humanity of the mechanical triumphs
our generation has seen? They have created a host of new
desires to be gratified, of uinmagined luxuries to stimulate the
fierce competitions which thiust the weakest to the wall. Bui
we cannot help entertaining Mr. Mill's painful doubt whether
all the splendid achievements of physics and chemistry have yet
lightened the toil of a single human being. We read that the
railroads are rapidly extending the cattle plague and the cholera,
and that Mr. Adams told the Comte de Paris that, had the
ocean telegraph been laid a few years earlier, the frightful
calamity of a war between England and America could not
have been avoided If we would bind these Titans in whole-
some service to the higher interests of our race, it must be
done by a commensurate expansion of the means of popular
education. It will not do to ignore the fact that their advent
has greatly increased the difficulties of maintaining a healthy
political system. It is only by constantly extending knowledge
that we may take good heart, and accept the situation. The best
use to which we can put the stage coach of our ancestors is to
carry us to the railroad, and we can best employ their precious
legacy of the free school as a conveyance to the free library.
There is one question concerning the functions of free libra-
ries upon which different opinions are held by estimable persons.
Should an institution, supported by tax-payers to promote the
general interests of the community, hasten to supply any books
which people can be induced to ask for by unscrupulous putts
with which publishers fill the papers? It must, of course, be ad-
mitted that there may be good reasons why the libraries of wealthy
cities should preserve single copies of everything that comes to
hand. Silly, and even immoral, publications may offer illustra-
tions to the student of history, and give him valuable aid in
reproducing the life of the past. But the smaller libraries, which
cannot aim at completeness, have not this excuse for neglecting
to exercise a reasonable censorship upon books, and for seeking
only to adapt their supplies to a temporary and indiscriminaling
demand. Surely a state which lays heavy taxes upon the
citizen in order that children may be taught to read is bound
FREE LIBRARIES 21
lo take some interest m what they read; and its representatives
may well take cognizance of the fact, that an increased facility
for obtaining works of sensational fiction is not the special need
of our country at the close of the first century of its independ-
ence.
Physicians versed in the treatment of those nerve centres,
whose disorder has so alarmingly increased of late years, have
testified to the enervating influence of the prevalent romantic
literature, and declared it to be a fruitful cause of evil to youth
of both sexes The interesting study of the effects of novel
reading in America, to be found in Dr Isaac Ray's treatise
upon Mental Hygiene, should be familiar to all who are re-
sponsible for the education of our people. Senator Yeaman,
in his recent work upon government, exclaims:
The volumes of trash poured forth daily, weekly, and
monthly, are appalling. Many minds, which, if confined to a
few volumes, would become valuable thinkers, are lost in the
wilderness of brilliant and fragrant weeds.
It has been very hastily assumed that if our young people
cannot obtain the sensational novels which they crave, they will
make no use of the town library. But this is not so. Boys and
girls will read what is put m their way, provided their attention is
judiciously directed, and the author is not above their capacity.
I am, fortunately, able to adduce direct testimony to a truth
which will appear self evident to many who are thoroughly
in sympathy with the masses o£ our people and have studied
their requirements.
There is a free library in Germantown, Pa , sustained by the
liberality of a religious body, and frequented by artisans and
working people of both sexes. It has been in existence for six
years, contains at present more than 7,000 volumes, and takes
the extreme position of excluding all novels from its shelves.
A passage from the report for 1874, of its librarian, Mr. William
Kite, is commended to the attention of those who affirm that
libraries have no interest for the masses of our people unless
they administer sensational fiction m heroic doses :
In watching the use of our library as it is more and more
resorted to by the younger readers of our community, I have
been much interested in its influence in weaning them from a
desire for works of fiction. On first joining the library, the
new comers often ask for such books, but failing to procure
22 JOSIAH PHILLIPS QUINCY
them, and having their attention turned to works of interest
and instruction, m almost every instance they settle clown to
good reading and cease asking for novels I am persuaded
that much of this vitiated taste is cultivated by the purveyors
to the reading classes, and that they arc responsible for an
appetite they often profess to deplore, but continue to cater to,
under the plausible excuse that the public will have such works.
A letter from Mr Kite (dated November TI, 1875) gives
most gratifying statements concerning the growth and success
of the Friends' Free Library. I take the liberty of quoting the
following extracts, as bearing upon the matter m hand :
As to the question^of inducing readers to substitute whole-
some reading for fiction, there is no great difficulty about it
It requires a willingness on the part of the caretakers to assume
the labor of leading their tastes for a time A very considerable
number of the frequenters of our library arc factory girls, the
class most disposed to seek amusement in novels and peculiarly
liable to be injured by their false pictures of life These young
people have, under our State laws, an education equal to read-
ing average literature. . . . According to our gauge of their
mental calibre, we offer to select an interesting book for them
They seem often like children learning to walk; they must
be led awhile, but they soon cater for themselves; we havu
thought but few leave because they cannot procure works of
fiction. . . We receive great help, m rightly leading our young
readers, from our juvenile department Perhaps the name
hardly conveys the nature of the books, for it contains many
works intended to give rudimentary instruction in natural his-
tory and science, and does not contain children's novels, Sun-
day school or others. It is safe to say that relaxation in the
sense spoken of as belonging to novel reading is obtained by
our readers in the use of books of travel, of which we have a
rich collection.
In further illustration of what seems to me to be the better
American opinion upon the matter under consideration, I quote
from the last report (1875) of the examining committee of the
Boston Public Library. That committee was composed of well
known and responsible men, who may be presumed to have given
due consideration to the language they sanction, The italics in
the following extract are mine :
There is a vast range of ephemeral literature, exciting and
fascinating, apologetic of vice or confusing distinctions between
plain right ^and wrong; fostering discontent with the peaceful
homely duties which constitute a large portion of average men
and women s lives; responsible for an immense amount of the
FREE LIBRARIES 23
mental disease and moral irregularities which are so troublesome
an element in modern society — and this is the kind of reading
to which multitudes naturally take, which it is not the business
of a town library to supply, although for a time it may be ex-
pedient to yield to its claims while awaiting the development
of a more elevated taste. Notwithstanding many popular no-
tions to the contrary, it is no part of the duty of a municipality
to raise taxes for the amusement of the people, unless the
amusement is tolerably sure to be conducive to the higher ends
of good citizenship. . . . The sole relation of a town library to
the general interest is as a supplement to the school system; as
an instrumentality of higher instruction to all classes of people.
No one has ever doubted that the great majority of books
in a free library should be emphatically popular in their character.
They should furnish reading interesting and intelligible to the
average graduate of the schools. And there is no lack of such
works. The outlines of the sciences have been given by men of
genius after methods the most simple and attractive. History
and biography in the hands of competent authors fascinate
the imagination and give a healthy stimulus to thought. The
narratives of travelers, beautifully illustrated as they so often
arc at the present day, arc thrilling enough to gratify that love
of wild adventure which is at times a wholesome recoil from
the monotonies of civilization Some o£ the great masters of
romance interest, and at the same time elevate and teach. What
theologian has shown the power of secret sin to inthrall the
human heart as Hawthorne has shown it in the Scarlet Letter?
Can Milton's noble Ode on the Morning of Christ's Nativity
reach the average ear like the lovely Christmas Carol of Charles
Dickens? Few persons could think it desirable to exclude all
faction from their town, library. But it is one thing to admit
certain works of imagination of pure moral tendency, which
have proved their vitality by living at least a year or two; it is
quite another thing to assume that the town library is to be made
a rival agency to the book club, the weekly paper, the news stand,
and the railroad depot, for disseminating what are properly
enough called "the novels of the day." Granted that fiction is
an important ingredient in education, it is not the ingredient
which is especially lacking in American education at the present
time, and which the public funds must hasten to supply
It may be thought that I am taking needless pains to empha-
size views which all leaders of opinion willingly accept. Unhap-
pily this is not the case. A gentleman, whose honorable military
24 JOSIAH PHILLIPS QUINCY
services always secure him the public ear, declared, in a recent
address, that free libraries should distribute the literature known
as "dime novels," seeing that these productions, although "highly
sensational," are "morally harmless " The fallacy, as it seems
to me, is almost too transparent for exposure Morally harmless
to whom, and under what circumstances? Many physiologists
believe that, to certain persons at certain periods of life, the
moderate use of alcoholic stimulants is not only morally harm-
less but physically beneficial. Would it be well, then, for our
towns, at the collations some of them give to parents and pupils
at the end of the school year, to place plentiful supplies of wine
and spirits upon the tables ? Nobody will deny that an occa-
sional dime novel may be morally harmless to the middle aged
mechanic at the close of his day of honest work. He is amused
at the lurid pictures of the every-day world he knows so well,
takes care to put the book out of the way of his children, and
finds himself none the worse for his laugh over the bloody
business of the villain and the impossible amours of the heroine.
But now let us look at the testimony of Jesse Pomcroy, the
boy murderer, at present under sentence of death. Mr, J. T.
Fields, m a lecture of which I find a notice in the Boston Journal,
(December 14, 1875,) reports a conversation held with this
miserable youth:
Pomeroy, in the course of the interview, said that he had
always been a great reader of blood and thunder stories, hav-
ing read probably sixty "dime novels," all treating of scalping
and deeds of violence. The boy said that he had no doubt that
the reading of those books had a great deal to do with his
course, and he would advise all boys to leave them alone.
If it is held to be the duty of the State lo supply boys and
girls with dime novels, and the business of the schools to tax
the people that they may be taught to read them, public education
is not quite as defensible as many persons have supposed.
It would be foolish to draw any definite line respecting the
selection of books for free libraries, and to declare it worthy of
universal adoption. The gentlemen of the Boston committee,
while proclaiming the principle which these institutions should
embody, imply that it is provisionally expedient to furnish the
literature whose tendencies they so unequivocally condemn. I
am not concerned to dispute their conclusion. The question
deserves very grave consideration, and its decision may wisely
FREE LIBRARIES 25
differ in different communities, Libraries alieady organized
may for a lime be fettered by precedents that were hastily estab-
lished It may be best that their managers should not directly
oppose existing prejudices, but should gradually gain such spots
of vantage ground as may be held against unreasonable attacks.
Some of our librarians have already entered upon an important
lino of duty, and offer wise guidance to their communities in the
art of effective reading. The efforts of Mr. Winsor and other
pioneers in this direction should be met in a spirit of thorough
and cordial appreciation. They have recognized the fact that
they- arc not servants to supply a demand, but that (within
limits) they arc responsible for the direction of a new and
mighty force. It is to be hoped that the directors of our
smaller libraries will gradually attain conceptions of public duty
which will prevent them from courting a temporary popularity
by hastening to supply immature and unregulated minds with the
feverish excitements they have learned to crave. There is a
silent opinion ready to sustain those who will associate with
the town library an atmosphere of pure ideas and generous
traditions We cannot evade a responsibility which has been
placed upon us of this passing generation One of the most
promising institutions yet born into the world must be bequeathed
to our successors as an instrument always working in the direc-
tion of moral and social development.
As not without connection with the subject just dismissed,
I desire to protest against the very common assumption that the
number of books a library circulates serves to measure its use-
fulness to the community sustaining it. Even if we reach this
conclusion by reckoning only the works of real value which
are called lor, it may be wholly fallacious. If such a test is to
be recognized, the noble work that has been done in cataloguing
will often appear to be superfluous. I am sure that many per-
sons consulting the Boston Public Library will agree with me
Ihat its peculiar advantage lies less in the great number of its
books, than in the fact that exhaustive catalogues guide the
student to just the book he wants; he is not compelled to swell
statistics of circulation by taking out ten books that were not
wanted in order to find the volume of which he stands in need
A little reflection will make it evident that the circulation
credited to a free library may throw very faint light upon the
one important question of the manner and spirit in which its
26 JOSIAH PHfLLIPS QUINCY
privileges have been used To set everybody to reading in all
leisure hours is not necessarily the best thing that the institution
can do for us. Much of its highest usefulness must reach the
tax-payer indirectly, and through vicarious channels Our people
are an exceptionally good medium for the transmission of intel-
lectual force The free library will benefit many of its supporters
through the minister's sermon and the physician's practice;
the editor's leader will lead toward sounder conclusions; the
teacher will learn, not only something worth communicating,
but the best methods of imparting knowledge orally to opening
minds. An educational centre may confer no slight blessing
upon outlying dependencies by leading to the recovery of the
lost art of conversation, as quickening as vulgar personal gossip
is enfeebling to the human mind. It is plain that no attainable
statistics will measure the work of the town library. There
are no figures that will tell us, even approximately, what portion
of the intelligence of the community would have lain dormant
without it. How many individuals of exceptional capacity have
been encouraged in thinking and acting more wisely than the
mass of their fellow-citizens, we can never know. We must
take for granted what is incapable of direct demonstration.
But it is important to remember that as intellectual effort is
kindled fewer books may be wanted. Excessive indulgence in
miscellaneous reading is soon found to be incompatible with
any real assimilation of knowledge. Statistics are desirable
so long as we do not credit them with information which they
cannot give. It is certainly possible that the usefulness of a
free library may increase in inverse ratio to the circulation of
its books.
It is yet too soon to estimate the wonderful results to which
this gift of literature to the masses of the people is destined to
lead. It will act and react upon our successors in ways that we
can scarcely anticipate Mr. Froude has contended that the
transition from the old industrial education to the modern book
education is not for the present a sign of what can be called
progress. But this is only saying that all fruitful principles
bring temporary disorder in their train. Something may be
urged in behalf of the discipline that went with apprenticeship,
when contrasted with the smattering of unvitalized knowledge
which was all that some of the earlier experiments in public
education seemed able to supply. But the moment the public
FREE LIBRARIES 27
school is supplemented by a public library, its capacity is in-
creased an hundredfold. And this should be recognized by some
modification of the ends at which our earlier schools, the
schools of the masses of the people, direct their energies When
good books could be obtained only by the wealthy, there was
some excuse for crowding a child's memory with disconnected
scraps of knowledge. But now that the free library is opened,
sounder methods are demanded. The miscellaneous examining
must give place to a training that tends to develop the reflective
and logical faculties of the mind. Our classical schools, the
schools of a small class, defend their narrow course of study
with the plea that it is their special work to fit for the wider
opportunities of college. It is fast becoming the work of the
schools oE our governing majority to fit for the people's college,
the town library. Many years ago, Macaulay declared the
literature then extant in the English language of far greater
value than the literature extant in all the languages of the
world three centuries before. The noble contributions that this
literature has received during the last score of years throw
a new emphasis upon the statement. When our public instruc-
tion gives the power of reading English with ease, and of
writing it with some knowledge of the delicacies of its vocabu-
lary, when it is perceived that its true end is to facilitate and
systematize the use of public books, the cost of popular education
will be repaid in a social advancement which now seems in the
dimmest future.
The free library will tend to establish some better proportion
between the work which must be done in America and the means
provided to do it. It will give the man of originality an
opportunity of finding the sympathy and support which are some-
where waiting for him. Under its hospitable roof the pamphlet
may again assume a ministry of instruction not held of late
years. Much valuable investigation is done by men who have
neither the time to write books nor the money to publish them.
Let them remember that a few hundred copies of a pamphlet
arc cheaply produced, and, distributed among the free libraries,
will reach those who are prepared to take an interest in the
matter discussed. It is no slight privilege to secure that small
circle of sympathetic readers who can be picked from the crowd
in no other way. And these publications, when good work
is pul into them, arc no longer ephemeral. Bound into volumes,
28 JOSIAH PHILLIPS QUINCY
and catalogued under the subjects of which they treat, they re-
main to shed whatever light may be in them upon difficulties with
which the world is tormented. The politician, trammeled, it
may be, with the fetters of his party, the journalist, not always
emancipated from allegiance to temporary expediencies, easily
reach the general ear. A new means of communication with
the people is opening for the independent thinker who may in
the end direct them both It will not be the least service
rendered by the free library if men of moial force, who may
hold unpopular opinions, are able to touch the pores through
which the public is receptive.
It is to be hoped that each free library will gradually become
the centre of the higher life of its community, and will success-
fully appeal to private liberality for an increasing attractiveness.
A few wealthy men have already seen that there is no surer
way of benefiting their neighborhoods than by providing perma-
nent library buildings, capable of giving the pleasure and ed-
ucation which fair forms and beautiful coloring afford. It were
well to set apart some room in such an edifice for the display
of pictures and other works of art, and to establish the custom
of lending objects of interest for free exhibition. The usage
of giving the first and best of everything to the sovereign is too
good to abandon to the "effete despotisms of Europe." It
will bear transplanting Why should not every one of us ac-
knowledge gracefully the claims of the general public? When
the prosperous citizen treats himself to a work of art, let it
tarry a month at the town library on the way to its private
destination. It will give its possessor a healthier enjoyment for
subjection to this popular quarantine. And not only the wealthy
alone, but all classes of the community should be encouraged
to give some service to their library. When the state bestows
a privilege, it creates an obligation which it is courteous to ac-
knowledge. Any one who takes a few good newspapers, or can
borrow them of his neighbors before they are used for kindlings,
may make a valuable gift to his town library. By giving a
few moments every evening any one can prepare and index a
scrap book which will always be associated with its donor as a
volume absolutely unique, and of permanent interest. Mixed
with masses of foolish and frivolous matter, much of the best
thought of the day finds its way into the newspapers. Finance,
free trade, the relations of capita! and labor, and other important
FREE LIBRARIES 29
subjects of research, are illustrated not only by the essays o£
able journalists, but by the crisp correspondence ol active men
whose business brings them face to face with the short-comings
ol legislation. The millionaire who, by spending thousands,
should present the four Shakspere folios to his town library,
would be thought to have honorably connected his name with
the institution; but the man or woman who gives four folio
scrap books filled with the best contemporary discussions of a
few great topics of human interest, is a far more useful bene-
factor.
To the statesman, to the student of history, as well as to the
general reader, the work will gain in value as the years go by.
It seems doubtful whether the multitudinous records of the
times that are thrown daily from the press can be accommodated
within the walls of any institution. But to preserve judicious
selections, capable of easy reference, will always be a high form
of literary usefulness.
When Thomas Hobbes declared that democracy was only
another name for an aristocracy of orators, he never conceived
of a democracy which should be molded by the daily journal
and the free library. To this latter agency we may hopefully
look for the gradual deliverance of the people from the wiles
of the rhetorician and stump orator, with their distorted fancies
and onesided collection of facts. As the varied intelligence
which books can supply shall be more and more wisely assimi-
lated, the essential elements of every political and social question
may be confidently submitted to that instructed common sense
upon which the founders of our Government relied. Let us
study to perfect the workings of this crowning department in
our apparatus for popular education. Unlike all other public
charities, the free library is equally generous to those who have
and to those who lack. It cares as tenderly for the many as
for the few, and removes some of those painful contrasts m
human opportunity which all good men are anxious to rectify.
THE PUBLIC LIBRARY MOVEMENT
The following report on the development of public
libraries, by William Isaac Fletcher, librarian of Am-
herst College Library, was published in the Cosmopolitan
Magazine of 1895.
A sketch of Mr. Fletcher appears in Volume 2 of
this series.
The fact that the public library movement is a thing of to-day,
should not blind us to the great antiquity of public libraries of
some sort. One of the greatest treasures in the British Museum
is the collection of brick tablets, constituting the larger portion
of the library founded by the Assyrian monarch, Assurbanipal,
in the seventh century B C, In an inscription, relative to the
library, the king says: "I have placed it in my palace for the
instruction of my subjects." The books were numbered and
classified, and readers obtained them by presenting "a ticket
inscribed with the requisite number" — in modern parlance, a
"borrower's card." But this library, the oldest of which any
considerable remains exist, was not the first of which we
have knowledge.
Fully three thousand years earlier, according to Professor
Sayce, Sargon I. founded a library for the public good in the
city of Accad Even the name of the keeper of this library, the
first librarian of whom we know, is preserved on his seal — Ibni-
sarru. What librarian of the present day may hope to have
his name or his bibliopolic achievements honored six thousand
years hence?
The literature of ancient Egypt, as might be expected of a
people whose monuments are themselves a literature, was very
extensive, and, in all probability, libraries were numerous Dio-
dorus Siculus tells us that the library of Rameses I. had over
its door the inscription : "Dispensary of the Soul." This carries
us back in Egypt to the time of Joseph, and when we note that
the Accadian library, already referred to, dates from a still
more remote antiquity, we can hardly doubt that "Ur of the
32 WILLIAM ISAAC FLETCHER
Chaldees," with its high civilization, had its libraries before
Abraham left it to begin his wonderful career. Nor is it at
all unlikely that Abraham himself possessed a good private
library containing the germs of the great Hebrew literature. The
idea that the sources of this literature were in traditions pre-
served only orally is giving way to the more piobablc theory
of the very early existence of books and libiaiies
The most famous library of ancient times was that at
Alexandria, founded by Ptolemy L, which, growing1 rapidly
under his successors, became undoubtedly the gieatest book
collection ever made before the invention of printing. The
number of separate works it contained is variously estimated aL
from four to seven hundred thousand. Its complete destruction
by fire in the fourth century has been counted one of the severest
blows to the cause of human progress that cause has ever suf-
fered.
Libraries, both public and private, were numerous in Rome.
Lanciani's "Ancient Rome in the Liflhl of Modern Discoveries"
devotes a chapter to the "Public Libraries of Rome," showing
that they were numerous and extensive, and giving much valuable
information as to their contents and management. When Rome
fell, and the old .civilization perished, nothing was more sure
of destruction than the libraries. Not unnaturally, the iconoclasts
of all ages have taken special delight in the destruction of books,
as if in them they attacked the very soul of the system they
would overthrow
Through the dark ages of Europe, the only libraries were
those of the monasteries, in many of which, by the patient toil
of generations of copyists, large numbers of manuscript volumes
were accumulated, and the learning of the past thus preserved
as a precious seed ready to burst into a bountiful harvest with
the revival of learning and the new art of printing. But for
three hundred years after the enormous increase in the number
of books, caused by the printing-press, public libraries were
still found only in the monastery, the university, and the palace.
Not for the people, except as the people were benefited indirectly
by the work of scholars, did these libraries exist.
The public library movement may be said to have begun early
in the eighteenth century with the establishment of subscription
libraries. So far as America is concerned, Benjamin Franklin
was the author of the movement. An. extract from his autbbi-
THE PUBLIC LIBRARY MOVEMENT 33
ography will best tell the story of the inception of the Philadel-
phia library, "mother," as he called it, "of all the subscription
libraries in America." "At the time I established myself in
Philadelphia, there was not a good bookseller's shop in any of
the colonies to the southward of Boston. Those who loved
reading were obliged to send for their books to England, the
members of the Junto had each a few. We had left the ale-
house, where we first met, and hired a room to hold our club in.
I proposed that we should all of us bring our books to that
room, where they . . would become a common benefit, each of
us being at liberty to borrow such as he wished to read at home.
This was accordingly done, and for some time contented us. ...
Yet, some inconveniences occurring, for want of due care of
them, the collection, after about a year, was separated, and each
took his books home again And now I set on foot my first pro-
ject of a public nature, that for a subscription library. ... I was
not able, with great industry, to find more than fifty persons,
mostly young tradesmen, willing to pay for this purpose forty
shillings each, and ten shillings per annum. On this little
fund we began. The books were imported ; the library was open
one day m the week for lending to the subscribers, on their
promissory notes to pay double their value if not duly returned."
This was in 1732, and ten years later the library was in-
corporated, and gradually became a powerful and flourishing
institution. In 1869, its power for good was greatly increased
by the munificence of Dr. James Rush, who left his large estate,
amounting to $1,500,000, to found the Ridgway branch of the
library. About $800,000 of this amount was expended on a
substantial and beautiful building, perhaps the most imposing
library structure completed in America up to the present time,
although it will be surpassed by three or four now building,
notably that of the Congressional library at Washington
The success of the Philadelphia Library Company was so
marked that in many other cities and towns throughout the
country similar libraries were established in the course of the
next half century, and the demand for good reading, which
naturally sprang up with the dissemination of liberal political
views, was thus to a large extent gratified
In one sense, the truly public library began with the support
of libraries from public funds raised by taxation; but, when
it is noted how naturally and inevitably the public library of
34 WILLIAM ISAAC FLETCHER
the eighteenth century grew into that of our day, it is easy to
perceive that in these subscription libraries the public library
movement really began. From the first, these institutions were
for the benefit, not of the few, but of the many. In most cases
the fees were so small that they were supposed not to deter any
from joining the associations. While more recent experience has
shown that any fee, no matter how small, marks the difference
between a meager constituency for a library and its general
use by the public, this was not understood by the library associa-
tions, which accepted the idea that any one who could derive
benefit from the library could raise the pittance required to
purchase its full use.
Recognizing these libraries as a public benefit, most of the
states passed laws exempting them from taxation. And it
was of this class of libraries that the address to the public in
behalf of a proposed library, printed in the Connecticut Courant,
March i, 1774, said* "The utility of Public Libraries consisting
of well-chosen Books, under proper regulations, and their smiling
Aspect on the interests of Society, Virtue, and Religion, arc
too manifest to be denied."
So the design of the Redwood library, in Newport, Rhode
Island, founded in 1747, was stated to be "a Library whcrcimto
the curious and impatient Enquirer after Resolution of Doubts,
and the bewildered Ignorant, might freely repair for Discovery
and Demonstration to the one and true Knowledge and Satisfac-
tion to the other; nay, to inform the Mind in both, in order to
reform the Practice." All the utterances of the promoters of
subscription libraries show this humanitarian and public-spirited
view of the institution, and to a natural increase in this sense
of the utility and value to the public at large of access to good
collections of books, we trace the further forward movement
inaugurated at the middle of the nineteenth century, when cities
and towns began the establishment and maintenance of libraries
at the public expense. During the last two decades of the
first half of the century, library associations had multiplied very
rapidly, especially in New England, growing, in many cases,
out of the "lyceum" lectures, which were so prominent a fea-
ture of the social life of the time Doubtless, this lecture sys-
tem did much to disseminate a desire for books to read, and
also a disposition on the part of cultivated people to place the
means of culture within the reach of all. The honor of being
THE PUBLIC LIBRARY MOVEMENT 35
the first town to appropriate public funds to the support of a
library appears to belong to Peterborough, New Hampshire,
which, in 1883, voted so to use certain tax money reverting to the
town from the State, but this was not precisely the laying of a
tax for that specific object, and it was Boston that, in 1847,
first definitely took this step, seeking from the Legislature the
necessary authority therefor. New Hampshire, m 1849, passed
the first general library law giving this authority to all the
towns in the State. Massachusetts adopted such a law in 1851,
Maine in 1854, and other states later, until now nearly all the
Northern States have similar enactments A comparative ex-
hibit of the library laws of the different states was contributed
by Mr. C. Alex. Nelson to Appleton's Annual Cyclopaedia for
1887, where it will be found under the heading "Library Laws."
But while it has been comparatively easy to procure the pass-
ing of these merely permissive laws, authorizing communities to
tax themselves for this purpose, it is quite a different matter
to secure the actual establishment of libraries. A comparison
between the different states as to this mark of progressive
civilization reveals many curious facts.
The "Statistics of Public Libraries in the United States in
1891," recently issued by the United States Bureau of Education,
include only libraries of one thousand volumes or over, a fact
which explains the small numbers by which some states are
represented, but which probably does not seriously affect the
result, relatively, between the different states For the states
which have most of the smaller libraries are also those which
have most of the larger ones, Massachusetts, for example, having
nearly one hundred public libraries besides the two hundred and
twelve here reported The most remarkable fact revealed by a
study of these figures is the preeminence of Massachusetts in
free libraries, having over five times as many (of the size men-
tioned) as any other state, and eight times as many as New
York,1 or any state, except New Hampshire, Illinois, and
Michigan. Or, if we look at the number of volumes in free
libraries in proportion to the population, the contrast is nearly
as great, Massachusetts showing twenty-two times as many as
1 In the "school libraries," which are quite numerous in the State,
New York has a partial substitute for the fiee public library. In over
one hundred of the towns these are reported as exceeding one thousand
volumes, while in several of the larger towns they have been consolidated
in "central" libraries of from five thousand to twenty thousand volumes
36 WILLIAM ISAAC FLETCHER
New York. Only Rhode Island and New Hampshire have more
than one-fourth the number of books in free libraries for every
thousand of population that Massachusetts shows.
The contrast between Rhode Island and New York is most
.instructive. "Little Rhody" actually goes beyond the "Empire
State" in the absolute number of libraries, while she has nine
times the number of books in proportion to the population.
Only twenty states are noted, those being all that are reported
as having over two free libraries (of one thousand or more
volumes) each. The remaining states report as follows : Georgia,
Mississippi, Montana, South Dakota, each two; Aikansas, Kloi-
ida, Louisiana, Maryland, Nebraska, Tennessee, Texas, Washing-
ton, West Virginia, Wyoming, each one; Alabama, Delaware,
Idaho, Nevada, North Carolina, North Dakota, Oregon, South
Carolina, Virginia, none.
Many of the free libraries included in the statistics are gifts
to the public, opened freely to them by the generosity of their
donors. A better indication of the spread of the idea of the
free public library, as a part ol the educational system, equally
worthy of support, with other parts of the system, is furnished
by the following list of states in which the figures given show
the number of libraries wholly or mainly supported by taxation :
Massachusetts, 179; Illinois, 35; New Hampshire, 34; Michigan,
26; California, 18; Ohio, 15; Rhode Island, 13; Indiana, 13; Iowa,
ii ; New York, u; Wisconsin, 9; Maine, 8; Kansas, 7; Min-
nesota, 7; Connecticut, 5; New Jersey, 4; Colorado, 2; Missouri,
i; Vermont, I.
One fact thus becomes perfectly plain: that the free public
library in America is essentially a New England institution,
having thus far flourished outside of New England only in the
states in which New England influences have been powerful.
It is not the purpose of this paper to inquire into the causes of
this remarkable development of libraries as au especial feature
of New England civilization. It remains to be determined
whether these causes were predominantly intellectual, social,
political, or even economic. No one can doubt that out of the
great manufacturing interests of New England grew a demand
for books to promote intelligent and successful workmanship, not
that the political and humanitarian movement, which was so
intense in New England at the middle of the century, also led
to a craving for books and a desire to have all the people well-
THE PUBLIC LIBRARY MOVEMENT 37
read Doubtless, the peculiar combination of great industrial
and commercial activity, social unrest and progressiveness, politi-
cal idealism and intellectual hunger, which marks the New Eng-
land character at home and "out west," furnishes the best
possible conditions for the growth of the public library idea.
Looking at the matter in this light, it will be interesting to
observe what success will attend the strenuous efforts now
making to establish free libraries in communities of a different
make-up, for example, in the states of New York and Pennsyl-
vania.
To return to the origin of the free public library movement,
whatever precedence may be allowed to New Hampshire for
having first passed a general library law, or to any individual
town for early action m establishing a library, the Boston Public
library must be recognized as facile pnnceps among American
free libraries. It was Boston, as already stated, that first, in
1847, moved for the power to establish a library by taxation;
in the settling of the principles on which that library was founded
was fought out the battle for liberality and popularity of
management under the leadership of that fine scholar, culti-
vated gentleman, and public-spirited citizen, George Ticknor,
writer of the great History of Spanish Literature; and it was
in the wonderful success of that institution, in its early years,
under charge, successively, of the lamented Prof. C. C. Jewett
and Dr. Justin Winsor, that the country had an object lesson,
worth more than all possible argument and theory, as to the
value and utility of a free library, and as to its proper administra-
tion. The place that library has come to hold in the hearts of
the people of Boston is evidenced by the fact that, in addition
to nearly $150,000 annually appropriated for its support, the
municipal government is now putting over two millions into the
magnificent structure erecting to contain it.
And, not only New England, but the whole country is coming
to be dotted over with beautiful and costly library buildings,
almost always the gift of some individual. What the people
of Boston have sturdily done for themselves, having received
proportionally but small help from gilts, very many towns have
had done for them. A recently compiled list of large gifts to
libraries in the United States shows a total of nearly twenty
millions of dollars
No city in the country has a better outlook as to libraries
38 WILLIAM ISAAC FLETCHER
than Chicago. Its public library already numbers nearly two
hundred thousand volumes, all gathered since the fire of i8;r,
which swept away what had then been acquired. The nucleus
of the present collection was a gift of books from England to
replace those lost in the fire, Queen Victoria contubuling her
own works for the purpose. The library claims to have the
largest use o£ any in the country, increased by a number of
branch libraries, and will soon occupy the magnificent building,
to cost $1,500,000, now being erected for it on the old Dearborn
Park property. Besides the Public library, Chicago has the
Newberry, a free library of reference, lately installed in its
permanent building, which has cost about one million dollars,
and is ultimately to be double its present size and capacity. At
the head of the Newberry library was, until his recent death,
Dr. W. F. Poole, "Nestor of American librarians," as he was
often called, having been in this work ever since he entered it
in 1848, while yet in college at Yale He was for several years
m charge of the Chicago Public library, leaving it to enter
upon the work of building up the Newberry library, in which
he displayed his singular ability. Dr Poole is best known for
his Index to Periodical Literature.
A third great library is in store for Chicago in the Crerar
foundation of about $2,500,000, which has not yet been entered
upon, and a fourth in the University of Chicago, where over
two hundred thousand volumes have been collected.
In St Louis, the excellent public library which has grown up
under the charge of the Board of Education, but which has
been subject to a membership fee, has recently been adopted by
the city as a free library, the result of a vigorous campaign in
its behalf, managed by Mr. F M. Crunden, its efficient librarian.
Other leading western cities which have free libraries arc
Cincinnati, Cleveland, Indianapolis, Milwaukee, Minneapolis, and
San Francisco. Minneapolis has a remarkably beautiful and
satisfactory library building, and one is soon to be erected in
Milwaukee.
Boston is the only one of the larger eastern cities which has
established a public library. Thanks to the generosity of a
wealthy citizen, Baltimore now has, in the Enoch Pratt Free
library, with its numerous branches, one of the best and most
useful institutions of the kind in the country. Similarly, New
York was favored in the will of the late Samuel J, Tilden. Un-
THE PUBLIC LIBRARY MOVEMENT 39
fortunately, the will of this great lawyer proved incompetent,
and its object was not accomplished. One of Mr. Tilden's heirs,
however, Mrs William A Hazard, has generously given her
share of the estate, some $2,000,000, for the establishment of the
library, a sum quite inadequate to provide the metropolis with
a free library worthy of it, but large enough to make a good
beginning.
Philadelphia is just moving to provide its citizens with a
free library, the foundation being laid in a bequest of $300,000
for the purpose, made by the late William Pepper.
In Washington, the one noteworthy library is that of Con-
gress, the largest in the country, now consisting of nearly seven
hundred thousand volumes, and soon to be housed in its new
building, which will accommodate five million, and will be the
largest building devoted purely to library purposes in the world.
Mr. A. R. Spofford, the librarian of Congress, who has seen the
library grow in thirty years from seventy thousand to nearly
seven hundred thousand volumes, has had to solve the problem
of finding some place for the successive additions in rooms
which were crowded twenty years ago, and at the same time
keep the library available for use. Having a very wide knowl-
edge of books, and a wonderful memory, he is an invaluable
man to all who make use of the library.
South of Mason and Dixon's line, the only free libraries
of importance are the Howard Memorial library of New Orleans,
and the Cossitt library of Memphis, both founded and maintained
by private beneficence.
It is interesting to observe that m those states where free
libraries are most numerous, especial efforts are now making to
extend them to every community. In 1891, the Legislature of
Massachusetts established the Slate Library Commission of five
persons, appointed by the governor, to look after public library
interests, and especially to offer assistance from a small State
appropriation to those of the feebler towns which could be in-
duced to undertake the establishment of libraries. Through the
efforts of this commission, many new libraries have been es-
tablished, and at present less than fifty of the three hundred
and fifty-two towns are without free libraries, and these towns
contain but three per cent, of the population. New Hampshire
and Connecticut have established similar commissions, with like
40 WILLIAM ISAAC FLETCHER
good results, while in New York recent legislation has devolved
like duties on the regents of the university.
But one step more m the direction of state legislation in behalf
of libraries can be anticipated, namely, the passage of laws re-
quiring towns to maintain libraries as they are now required to
maintain schools.
A study of the progress of the library movement thus far
points to this as its natural outcome, and it is not too much
to expect that the free public library will thus be recognized
by one state after another as one of the greatest agencies for
public education, to be employed everywhere to supplement the
public schools by furnishing to the whole people the readiest
means of culture and enlightenment.
LOAN AND CHARGING SYSTEMS
When a person becomes entitled to the privilege of
using the contents of the library, a card is given him as
a certificate that he has complied with all requirements,
and usually this card is produced in his transactions
with the library. In its simplest form, as used in some
localities, a written statement or application is all that is
required. Sometimes, personal guaranty or security is
sought as a preliminary. While the loss and mis-use of
books and other annoying deficiencies of frequent occur-
rence seem to many to require these safeguards, the
tendency has been to eliminate them.
Charging-syslems in general use in American public
libraries are of four types.
1. The ledger system
2. The one card system
3. The two card system
4. The Browne system
Each has its advantages and drawbacks, differing in
the kind of information obtainable.
CHARGING SYSTEMS
The following paper by Klas Linderfelt of the Mil-
waukee Public Library gives an outline of charging sys-
tems in use in public libraries in 1882.
Klas August Linderfelt was born in Sweden in 1847.
He made the best of educational opportunities offered
him by his uncle, under whose care he was placed at the
death of his parents. In 1870 he came to America and
became instructor in Greek and Latin in Milwaukee Col-
lege. In 1880 he was appointed librarian of the newly-
established Milwaukee Public Library. In 1891 he was
elected president of the A.L.A. He resigned in 1892
and returned to Sweden, later studying medicine in Paris,
where he was for several years editorially connected with
"La Semaine Medicate " He was at work on what was
to be a world bibliography of important medical articles
for the period of 1880-1890, which was to have appeared
in 1900. After a brief visit to America in November
1899, he returned to Paris where he died, March 18, 1900.
Like some other members of this Association, of whom I
know, I owe a grudge to our program committee for not in-
forming me, before my arrival in Cincinnati, of the duty as-
signed to me of reporting on charging-systems, as I should
have liked to have given a history of the development of sys-
tem in the manner of charging books to borrowers, presented
a sketch of the different methods now employed in the libra-
ries of America, instituted a comparison between them, pointed
out their several defects and advantages, and thus opened the
way to finally discovering a charging-syslem of ideal perfection.
A considerable part of this work has, however, already been
done in the elaborate papers and discussions on this subject
in the third volume of the Library Journal; and the best thing
I can do under the circumstances is, therefore, to confine my-
44 KLAS AUGUST LINDERFELT
self to a few remarks in reference to the chargmg-systems with
which I have become acquainted in my endeavor to find a suit-
able one for my own library, and to give a rapid description
of the one I now use.
Many, I have no doubt, will consider this whole matter to
be of but trifling value, and say that almost any record is good
which will show where a book is, and when it went out. There
are libraries — leaving, of course, out of consideration entirely
such as are merely used for reference, and the books of which
only circulate within the sacred precincts of their own walls —
there are libraries, with a picked and aristocratic constituency,
wholly above reproach, that can afford to take such a view of
the question. But to those of us having charge of a collec-
tion of books to which all the motley crew of a large city
have practically unrestricted access, whether they be white or
black, permanent residents or temporary visitors, honest or
dishonest, bank-presidents or ragpickers, and being often
obliged to study how to do the greatest good with the smallest
amount of expenditure, — it becomes a question o£ the greatest
importance, how to increase the proportion of new books by
keeping those already acquired in proper condition and, at all
times, within easy reach of the librarian's hand. Then, the
general public is a jealous public; jealous of their prerogatives
and sensitive of any undue interference with their real or sup-
posed rights; and any librarian having ever had the misfortune
of being the target for the resentment of a borrower, who has
received a notice to return a book already duly delivered to
the attendants, will know how futile it frequently is to try to
explain the fallibility of humankind in general, and library
attendants in particular, and devoutly wish for the speedy in-
vention of a self-indexing, self-registering, and sclf-evcrylhing-
else charging machine.
There exist in libraries with which I have become acquainted
two radically different methods for recording books and bor-
rowers in circulation, the ledger and the slip systems, as well
is several varieties of combinations of the two. The former,
with its rapidly accumulating pages of closely written entries,
like the grocer's or the meat-monger's account-book, in all its
varying forms, is, at the best, a cumbrous, inconvenient, and
time-wasting affair, belonging in the same category as fixed
CHARGING SYSTEMS 45
shelf-location, interleaved catalogs, and similar devices, which
are rapidly getting to be numbered among things of the past
It may, therefore, be set aside with merely this passing notice,
all the advantages which it possesses, or might possess, having
been recorded in Mr. Dui's excellent papers already referred
to. The slip-system, on the other hand, admits of such an in-
finite variety of modifications, that it is difficult to decide, some-
times, what the most convenient, accurate, and economical ar-
rangement is. I can, thus, only allude to a few of the principal
variations which have come under my notice.
In the great majority of libraries, when a new member be-
comes entitled to the privilege of using its contents, whether
through some other person's guaranty, a money deposit, or an
annual fee, a card is given him as a certificate that he has
complied with all the requirements of the management, and
which must be produced in all his transactions with the li-
brary; although there are libraries, like the St. Louis
public school library, which do not require even
this slight cooperation on the part of the borrower for keep-
ing its records in shape. In some libraries triis card serves no
other purpose than the one indicated, or possibly as a reminder
to the borrower of the time when his book must be returned,
while in other libraries it forms an integral part of its charging-
system. This latter is a risky arrangement, as my experience, at
least, is that an ordinary borrower has even less regard, if pos-
sible, for the card than for the book itself, and considers its
loss of no importance whatever. Where the entire record is
kept in the library, secure from the gaze and touch of the
profanum vulgus, there are, again, essential differences in the
manner of arrangement and manipulation. Some libraries, as,
for instance, the Detroit Public Library, make the book-bor-
rower write the entire record-slip with number, title, name, etc.,
it being, in fact, only the call-slip in a fixed form, which slips
are then filled, and constitute the only record of books in cir-
culation. This arrangement would seem to make it an ex-
tremely irksome task for a person, who had his "declaration
of intention" signed "Pat. ( x° ) O'Brien," to call for a
V rnwfe, /
book; while the attendants must necessarily often be sorely
tried by illegible scrawls. In other libraries, like the Chicago
Public Library, the attendants write the record-slip themselves,
46 KLAS AUGUST LINDERFELT
in a manner that has been fully illustrated by Mr. Poole in his
contribution to the government report on public libraries In
one thing, however, these and other libraries with a similar
charging-system agree, namely, that the slip is merely a tem-
porary affair, written for the occasion, and thrown away as
soon as the book is returned.
The system in use with us until a little more than a year
ago was an exact copy of Mr Poolc's, and I can, therefore,
testify to its general excellence in all but one point, which, to
me, seems a very important one. It keeps a record only of the
book, and not of the borrower, who, nevertheless, is often more
liable to go astray than the book. In order to obviate this dif-
ficulty I adopted, on January i, 1881, the charging-system I
now employ, and which has, so far, given me entire and de-
cided satisfaction, Instead of temporary slips, I use perma-
nent ones, made of thin board, the size of the standard catalog
card, printed with blank lines in two columns down the length
of the slip; and instead of one slip I use two, one constituting
the record of the book, the other of the borrower, DC those
two, the book-slip is made of white card-board, and the mem-
ber-slip of manilla tag-board, so that they can be easily dis-
tinguished from each other We have also a slip of pink card-
board, which is identical with the white one, except that it
denotes a book which can be retained only seven clays, instead of
the customary two weeks. The book-slip has printed or writ-
ten, in the blank space on top, the number of the book, and is
kept in an "Acme" card-pocket on the cover, while the book
is in its place on the shelf. When it is called for by a person
who desires to borrow it, or withdrawn from the shelf for any
other purpose, this slip is taken out, and the borrower's num-
ber entered on the first empty line in the left-hand column,
Then the date is stamped at the same time as the borrower's
own card, on the opposite line in the right-hand column. It will
thus be seen that this slip becomes virtually an exact counter-
part of Mr. Poole's charging-shp, and is treated, filed, and used
exactly in the same manner, but returned to the card-pocket
when the book is returned. The tag-board or member-slip is
marked at the top with the number of the borrower's card,
and all these slips, with us amounting to between 5,000 and
6,000, are kept, arranged in one numerical series, in two com-
CHARGING SYSTEMS
47
partments added to Mr. Poole's file-box, standing on the deliv-
ery-desk. When the member withdraws a book, the number
of this book is entered on the slip corresponding to his card,
but no date stamped opposite. When the book is returned, how-
ever, the date of such return is stamped on the member-slip,
opposite the book number. * The presence on the member-slip of
a number without a date opposite therefore shows there is a
book out on this card, the contrary, that it is not at present in
use. All matters that in any way affect a borrower's standing
with the library, or involve a forfeiture of its privileges, are
duly noted on this slip, and the consecutive slips referring to
a certain card thereby become a complete history of the use
any individual borrower has made of the library. This slip
serves as an entirely satisfactory solution of the difficulty fre-
quently presenting itself in libraries employing a card in the
hands of the borrower, of how to prevent, without fail, the use
of two cards by the same person, when one has been lost and
found after a new one is issued. Waiting for a new card for
a week, or a month, or a year, after the loss of the old one
has been reported, does not afford a remedy for this evil, as I
can assert from my own experience. With my system, how-
ever, a new card may be issued immediately, whether the first
be really lost or not. The new card and the corresponding slip
are both marked with a "2," or any conventional cabalistic
figure; and if, then, twenty cards should be presented bearing
the same number, none but the one thus marked can draw any
books from our library.
Book-shps
White card-board.
434.6
Member-slip.
Manilla tag-board.
2468
2468 R
April 10
2468
May 8
4246
May 8
925.42
48 KLAS AUGUST LINDERFELT
The book-slips are used for various other purposes, such as
recording the sending of the book to the binder, entries of
special requests for holding it, when it comes in, for the bene-
fit of an anxious reader, and so forth. Renewals for a second
period, while the book is out, are indicated merely by writing
an "R" between the borrower's number and the date.
The process, simply stated, is as follows : A person presents
his card at the delivery-window, and asks for a book, orally or
in writing. The book, if in, is brought, its slip removed from
the pocket, and the borrower's slip found in the general file.
The two slips are then placed side by side, the number of each
entered in the left column of the other, and the date stamped
on the white slip and on the borrower's card. The borrower's
own card is then put in the book-pocket, the book delivered,
and the two record-slips thrown into two boxes on the desk,
where they remain until the closing of the circulating depart-
ment at night, when the two piles are sorted out, both in
numerical order In the morning, before the opening of the
library, the package of white slips is placed, separately, in a
compartment of the file-box, indicated by their date, and the
manilla slips are sorted back in the general file of memberships.
When the book is returned, the date on the borrower's card
shows where the white slip is, and the card number locates
exactly the manilla slip. Both are taken out; the white slip,
without further entry, returned to the book-pocket, and the
manilla slip, as well as the borrower's card, stamped with the
date, which completes the transaction, and releases the borrower
from further obligation in regard to this book. The manilla
slip is then passed on to a small box, placed between the re-
ceiving and the delivery window, and divided into compart-
ments marked o, i, 2, 3, etc ("thousand" being understood in
each case), where it can readily be found at once, as soon as
the borrower has selected and called for his next book If he
should go away without taking a new book, the slip is returned
to the general file at the first opportunity the attendants may
have to do so.
I have often been asked whether this arrangement does not
form a very complicated charging»system, and take considerably
longer time than the ordinary one-slip systems; and to this I
answer, that the system is extremely simple in its working;
CHARGING SYSTEMS 49
that the actual writing done each time is exactly the same as
is necessary with Mr, Poole's charging-system, and that the in-
finitesimal quantity of extra time required for getting the
member-slip, and stamping the date once more, is amply com-
pensated for by the greater security, and the comparative im-
munity from mistakes, which it affords.
In my last report to the Board of Trustees of the Mil-
waukee Public Library, I gave a hst of twenty questions which
can be instantaneously answered by our new charging-system,
and when it is considered that fourteen of these questions, or
70% of the whole number, some of them of the greatest im-
portance, were left unanswered by the method of charging
formerly used by us, except by keeping a separate record, I
think it must be admitted that even a small additional outlay
of time cannot be thought a loss These questions are as fol-
lows (those left unanswered by the old system being printed
in italics) : —
1. Is a given book out?
2. If out, who has it?
3 When did he take it?
4. When is it to be sent for, as overdue?
5. Has the book never "been out?
6. How many times (and when) has the book been out?
7. How many books were issued on a given day?
8. How many in each class?
Q. How many books are now out, charged to borrowers?
10. What books are at the bindery, etc?
11. Has a certain book been rebound, and when?
12. What "books have been discarded?
13. Does the circulation of a discarded book warrant its
being replaced?
14. Has a given person a book charged to him?
15. How many persons have now books charged to them?
16. Are those the persons who registered earliest or latest?
17. How often has a borrower made use of the library?
18. Hew a person had a given book before?
19. What has been the character of a person's reading?
20. Is a persons card still in forc£ and used?
As regards the origin of my system of charging and re-
cording books, I may say that I am indebted for the ground-
work of it to our esteemed colleag, Mr. W. E. Foster, of
Providence, although I have lately heard that it really orig-
inated, like so many other good things in library works, with
Mr. C: A. Cutter. I have, however, in several important par-
50 KLAS AUGUST LINDERFELT
ticulars, modified his system so materially as to entitle it to be
considered a distinct variety; and any one who would like to
know wherein these modifications consist, I refer to the Library
Journal 4 : 445 and 5 . 320, in which short descriptions of Mr.
Cutter's and Mr. Foster's procedure is given. I have lately had
the satisfaction of seeing my system introduced, without change,
in another library, and though I should not dare to say that
it would be equally suitable in all libraries, and possibly not at
all in those with a very large number of members, and a very
high daily circulation, I have yet to learn of a charging-system
that, for the wants of the average library in this country, sur-
passes it, as regards insuring safety of the books, economizing
time, and preventing mistakes.
REGISTRATION OF BOOK BORROWERS
The following paper by Henry J. Carr was read be-
fore the A.L.A. Conference at Thousand Islands,
August 31, 1887. At this time Mr. Carr was the li-
brarian of the Grand Rapids, Michigan, Public Library.
Henry James Carr was born in Pembroke, New
Hampshire, and began his career as an accountant and
cashier in railroad offices. He studied law and was ad-
mitted to the bar in 1879, but did not practice. From
1886 to 1890 he was librarian of the Grand Rapids Pub-
lic Library, in 1890 he organized the Free Public Library
of St. Joseph, Mo. Since 1891 Mr. Carr has been libra-
rian of the Scranton Public Library. He served the
A.L.A. as treasurer, recorder, secretary and vice-presi-
dent in succession, and from 1900 to 1901 was its presi-
dent.
It may be said that all public libraries make some sort of a
registration of those entitled to draw books therefrom for
home use; i.e., those variously termed its members, or book-
takers, or borrowers.
The extent and nature of such registration will vary ac-
cording to local practice and rules; with such assurances of
fitness, or right to the benefits of the library, and corresponding
safeguards against imposition, as the nature of the community
or experience may dictate.
In the simplest form, as used in some localities, a written
statement or application on the part of the would-be taker,
made upon a simple printed blank or form, is all that is required,
A promise to observe rules, etc., is also very frequently in-
cluded; or else the same is obtained by his or her further sig-
nature to a formal agreement in a Registration Book. If the
signature on the application blank be the only one taken, then
such application or promise is usually recorded and numbered
52 HENRY JAMES CARR
in regular sequence in a book, which action constitutes the
registration. The separate application, whether on a slip or a
card, is then free to be filed in alfabetical order, and so be-
comes of further use as an index to the Registration Book.
In smaller places this informal method of treating applica-
tions may answer sufficiently well without further steps. In
larger cities the aid of the police is often invoked as a sort of
municipal investigating committee; and with such, as a moral
effect, the needed purposes are, perhaps, adequately subserved.
Too often, however, it is found that loss and misuse of
books occur without satisfactory remedy; while other annoy-
ing deficiencies of frequent occurrence seem to require still
further safeguards and means of "moral suasion," to say noth-
ing of legal remedies for negligence and wilful delinquencies.
To those ends, then, some personal security or guaranty is
sought; and, following English custom, the requiring of such,
as a preliminary to receiving the privileges of the library as a
book-taker, has become a growing practice in this country, and
is now so fully established that any other course may be con-
sidered the exception rather than the rule.
This I find from personal observation at many libraries, and
study of the rules and regulations of many more; and in a
sort of representative collection of the working blanks of vari-
ous libraries, east and west, the frequent use of the surety or
guaranty certificate (as it is indifferently called), as an appli-
cation and preliminary to registration, stands out in strikingly
preeminent contrast with the older but more occasional use of
less stringent forms.
But in the surety method considerable latitude prevails.
Some libraries require its use only in case of unknown per-
sons, or for minors or youths below a certain age of supposed
discretion. Others require such for each and every one, "re-
gardless of age, sex, color, or previous condition of servitude;"
and this would seem to be a more democratic plan, and one
less liable to any plea of class discriminations.
Then comes in play a variety of practice as to qualifications
of the surety, some requiring the surety to be a tax-payer or
property-owner; others simply that the surety be a citizen over
21 and known to the library, or duly identified.
This latter variation is in the nature of a relaxation of
vigilance, and weakens considerably the legal force of the guar-
REGISTRATION OF BOOK BORROWERS 53
anty. In the majority of cases the chief value of having a
guarantor is its moral effect; and I believe it is that, generally,
which is most relied upon in case of transgression or delin-
quency on the part of the principal, or book-taker.
Still, such agreements, when properly drawn and executed,
have a legal value, and, with proper responsibility on the part
of the guarantor, it need be no difficult matter to enforce them
thru the courts as a last resort
It will be seen, then, that registration, in its broader sense,
implies and includes several things.
ist — An application on the part of the would-be borrower.
2d. — Compliance with the respective rules, as to fitness and
right; and, if required, furnishing adequate security.
3d. — An entry of the borrower's name on the Registration
Book; the order or sequence of which usually determines the
designating number assigned to such a person, as a book-taker,
and used on his or her library-card as a convenient means for
charging books, and the like. And also as a ready basis of
statistics as to number using the library, etc.
NOTE — Where a security signer is required, such guaranty
is usually taken on a special blank or form; and then the sig-
nature or promise of the principal (or borrower) is taken on
the Registration Book (sometimes called the Signature Book).
Occasionally the signatures of both principal and guarantor
are required to be made on the book at the library; but for
many reasons this is not so convenient nor acceptable a method
as having signature of guarantor on a separate blank.
4th. — Information as to residence or address of the bor-
rower and surety respectively. This item of residence being
really a most important matter, and yet, by the very nature
of things, an especially difficult one to keep "up to date," since
removals or changes of address on the part of either principal
or surety are about the last thing that borrowers ever think
of reporting to the library.
5th. — Due indexing of the registration, with reference to
both the borrower and the surety
6th. — Cancellation at expiration of the regular term of issue
under the rules; or sooner for cause, as in case of unsettled
delinquencies, removals from the place, surety declining to con-
tinue, or death, and so on.
Here a few words concerning the indexing of the registra-
54 HENRY JAMES CARR
tion, the 5th item mentioned above As said before, if no surety
be required and the application of the borrower be on a sepa-
rate form, then arrangement of same in alfabetical order makes
ample index to the Registration Book If a surety be furnished
which is now the later and ruling practice, a double index is
needed; and since the one blank cannot be put into two places
or order of arrangements, it seems better to number and file
the guaranty certificates in the same order as the registration,
and provide a special index.
An excellent form for this purpose is a card (not less than
10x15 cm), ruled and headed on both sides; on the front
side is to be entered the name and residence of every person to
be indext, whether as principal or guarantor, and the card is
alfabeted by this entry. If a book-taker, then below the head-
ing and on the same side of the card, follow his or her regis-
tration number, with date, and the name and residence of
guarantor, and space for remarks The back of the card is
reserved for entries of number, date, name and residence of
those for whom that particular party may have become surety.
A distinction between the two sides and corresponding classes
of entries is readily made, not only by varying form, but may
be emphasized by colors of ink in ruling or printing.
Bearing in mind that the same person may sooner or later
act in a dual capacity and be both a borrower and likewise a
surety for another, often for several others, the advantage in
having all registration entries concerning that one person con-
centrated on one card is readily seen With cards of an ade-
quate size, such an index becomes almost perpetual; and may
be made continuous with several subsequent registrations.
Then, too, in case of delinquencies, with default on the part of
any guarantor it becomes a simple matter to record same for a
future "black-list," and also to cancel at once the rights of
all other book-takers, if any, depending upon the same guaran-
tor; which is a very essential matter for the safety of the
library.
So much for the machinery and general routine, which, to
a greater or less extent, is understood and necessitated in the
registration of borrowers.
The practice of various libraries as to extent, duration, or
termination of any one registration is not at all uniform. Many
REGISTRATION OF BOOK BORROWERS 55
(and this is seemingly the older practice) run the registration
on almost interminably, until the numbers have become very
high and cumbrous; and a general antiquated air is found to
prevail And, too, by the growth of the community and the
inevitable shifting of population, deaths, removals, new-comers,
and the like, it is eventually found that the recorded residences
and other data are as unreliable as a ten-year-old directory,
to say nothing of kindred deficiencies.
Then a new registration is ordered, in which reason or un-
reason may prevail. The latter, where, for sake of uniformity,
all previous cards are made void, regardless of date, whether
one day, or one year, or five years old; a better practice being
to consider issues of the preceding one year or two years as
valid, and re-register all of an earlier date. In other instances,
a new registration is required upon filling a certain sized book,
or upon reaching in number a certain limit; either of which
may be a fair basis, if provision be made to avoid re-registra-
tion of the later issues within a certain calendar time, as be-
fore suggested.
In the western cities, owing to rapid growth in population,
varied character and shifting circumstances of those who use
a library most, the need for frequent verification of residences
and correction of guarantor-lists, etc., has been felt more de-
cidedly than in the older and more settled communities of the
eastern States.
As a consequence, most of the newer libraries, and many
of the older, have found it best to limit the period of regis-
tration, and consequent life of the library-card, to terms of
either three years or two years, usually the latter. Some have
adopted five years, but, I think will sooner or later find a shorter
term advisable.
Where a specific term is adopted, and once in full force,
re-registration becomes a regular and continuous matter; each
month calling for the re-registration of all cards issued in the
same month two, three, or five years before, as the case may
be This has the farther advantage of allowing for a regular
allotment of work, and avoids the spasmodic effect and over-
work or rush consequent upon other plans of determining the
frequency or period of each new registration.
The advantages of prompt notification in case of over-due
56 HENRY JAMES CARR
books (Le., those kept out beyond the loan period provided)
have long been understood; and losses to the library are greatly
mitigated where such practice is sharply followed. But a prime
requisite to effective notice is to have the correct address of
the delinquent. Long terms of registration are not conducue
to accuracy in that respect, and the defect becomes more evi-
dent, when, in case of sureties being required, the address of
two parties for each card outstanding is essential
So, then, I ask, is the importance of frequent re-registry
of those drawing books from the public libraries of growing
cities and towns, and particularly m the larger places, duly
appreciated?
This query has been bro't to my mind more forcibly by reason
of some personal experiences during the past eighteen months,
and again upon noting items in the same connection which have
come to hand casually in reports of some public libraries for
1885 and 1886, and occasional older instances.
To be sure frequent registration means some work at the
library desk, and a certain amount of annoyance to the book-
takers. But under an adequate, continuous system, which I
have mentioned, neither of those features need be in excess,
and will, I believe, pay in the long run, and save work, annoy-
ance, and losses in other directions.
I doubt if librarians generally comprehend as fully as
might be how rapidly changes take place in the effective force
and number of those using the library in a growing city; nor
how much more satisfactory a comparison of the use of different
libraries can be made, if, in addition to size of the library and
number of volumes circulated, the number of active borrowers
can be given more exactly. Under similar circumstances as
to size of library and population, the number of volumes of
home issues divided by number of actual takers show a markt
regularity of ratio.
Bearing upon the above statement, and in connection with
the general plea for a briefer term of registration, it is pos-
sible that the following extracts may prove of interest. It must
be understood, however, that the same are not selected for
invidious reasons, but because they offer striking or pertinent
instances; the libraries or parties cited having issued valuable
REGISTRATION OF BOOK BORROWERS 57
reports from which it has been possible to obtain the facts
quoted.
About the earliest protest against a long continued registra-
tion which has come to my notice is that of Mr. C: Evans,
when Librarian at the Indianapolis P. L., in 1878. Reporting
a registration of some five years, numbering 14,600, he says: —
"This number is naturally in excess of actual number of
borrowers. ... As in other large cities, almost all the losses
of books can be directly traced to changes o£ residence by
removal from the city; and our experience for the past three
years shows that it would be for the safety of the property of
the library if a rule were adopted that hereafter no certificate
of guarantee shall remain in force longer than two, possibly
three, years."
His successor, Mr. A. W. Tyler, repeats and confirms this
statement in 1879.
June 30, 1886, the same library reports total registration
27,620, the population of Indianapolis being perhaps over 90,000.
And Mr. W. De M. Hooper, the Librarian, says: "It is im-
possible to tell how many of these cards are now in use, since
but few persons, upon ceasing to use the library, ever think
of resigning their' cards. Judging from what data we have, it
is estimated that at least 15,000 to 18,000 of these cards must
be still in use."
Many other libraries, with a less number of volumes and
actual takers, report a circulation quite equal to that of the
Indianapolis library; and I judge that his estimate of cards in
use is much too high.
In the report of the Toledo Public Library, for 1880, similar
considerations are bro't out, viz: "A new enrollment of those
using the library was commenced with the year, as the trustees
were satisfied that a large number of the sureties for book-
borrowers were either dead or had removed from the city. A
public library is peculiarly exposed to the loss of books. The
best safeguard is a responsible surety, coupled with vigilant
oversight on the part of the librarian in sending for over-due
books Number of cards issued during the year was 3,863.
As last report showed over 9,000 registered members, the neces-
sity of a new enrollment is apparent; and we think the best
$8 HENRY JAMES CARR
interests of the library demand a new enrollment every three
or five years."
The Detroit P. L. in report for 1885 conveys an interesting
lesson on this subject, as follows:—
"In August last the rules of the library were so changed
as to require all holders of readers' cards whose cards were
issued more than five years ago, to sign the register anew, with
their sureties; and that hereafter a new registry should be re-
quired every five years. This rule applied to 11,440 cardholders,
of whom 829 have since registered. The fact that so small a
proportion of persons entitled to use the library have come
forward to renew their signatures, made evident what was be-
fore supposed, that the great mass of readers* cards formerly
issued are not now in actual use. . . . Notwithstanding the
striking from the registry of so large a number of names, the
statistics show that the library never had so many users as
now."
The report from the Cleveland P. L. in 1886, of the immedi-
ate results of a new registration are equally corroborative,
thus:—
"A different system of charging books having been decided
upon, it was placed in operation January i. From September I
to December 31, 1,395 cards had been issued, bringing the entire
number of the old series to 23,340. On January I the issue of a
new series was begun, and 8,893 had been issued to August 31,
which probably is a fair indication of the number at present
using the library."
The report shows that in the new registration 4,137 issued
in January, and 1,675 in February; after which the issues de-
creased from 911 to 379 in a month, averaging 500 a month,
which is a fair allowance,
The Free Public Library of Worcester, Mass., a city of
some 70,000 population, reports for 1886 :—•
"Total number of names registered (a new registry made
July i, 1873), 28,535- Registered during the year, 1,585. Num-
ber of notices to delinquents, 6,038, in a circulation for home
use of 136,745 volumes." The large number of notices and the
REGISTRATION OF BOOK BORROWERS 59
disproportion of registrations in the year, as compared with
the total, are both striking.
As a salient instance of a two-year registration method, note
the following from the Chicago Public Library in 1886:—
"Present number of book-borrowers, 27,142. These persons
hold cards, each secured by the certificate of a responsible
guarantor, which entitle them to draw books from the library
for home use for the period of two years. Each card is can-
celed at the expiration of two years from date of issue, when
a new registration must be made on a new certificate of guar-
anty. Cards issued during the year, 13,845; preceding year,
13,297. Circulation of the year, 608,708 volumes for home use.
Volumes in the library, 119,500."
The Registration Clerk at that library informs me that, ac-
cording to their experience, of a series canceled when each
card has run fully two years, but about one-quarter are re-
newed, This accords in the mam with my own experience
under a new registration in a smaller city, extending thru one
year, and in which but 2,330 were renewed out of 7,400 in
previous registration, the proportion of renewals in a small
city being naturally greater than in one of large population.
Other good effects of a new registration have been very notice-
able, also, it may be said, as the reduction in lost books, and
especially in the number so delinquent as to need the services
of a messenger. In 10 months of the present library year but
10 volumes have required a messenger, against 49 in preceding
six months of previous year.
Of books lost without remedy or payment, but one in pres-
ent year, against 12 so lost in the year before.
Like results are apparent as to fines and decrease of de-
linquent notices.
In conclusion, I subjoin a comparative table of items from
some 16 libraries, which may be of interest in this connection;
and I hope other libraries may be led to give like data in their
annual reports, from which further study may be made con-
cerning the subject of frequent registration, and, possibly, a
more just basis for comparison of yearly results.
6o
HENRY JAMES CARR
Library
Year of Report
I4th — 1885-86
Approxi-
mate No of vols Circulation
Popula- for Repoi ted.
tion Circulation Home issues
700,000 90,000* 608,708
1886
155,000 60,000* 147,616
3 Milwaukee . . •
9th — 1885-86
I0th — 1886-87
160,000 32,000* 76,375
83,000 15,000" 90,341
5 Cleveland . . . .
6 Ufcca
. iSth— 1885-86
1885-86
225,000 32,555 209,602
42,000 8,782 40,708
7 Cambridge . . .
. 38th — 1885
1885-86
58,000 18,000* 83,016
18,000 15,252 58,435
o Springfield . . • -
V(Mass )
jo Dayton
1 1 Indianapolis . . •
12 Providence
13 Worcester ....
1886-87
1885-86
1885-86
9th — 1886
. 37th— 1886
34th — 1886
37,000 58,000* 146,404
50,000 20,000* 90,097
90,OOO 38,000* 169,360
Il8,000 24,300 82,179
68,000 43»ooo* 136,741;
45,000 34,000"* 94,783
15 Taunton . . . . •
1886
23,000 34,000* 56,137
1 6 Manchester
(N.H.)
Total Registered
Registra- in Year
tion of Report
27,143 13,845
10,678 3,617
5,530 3,795
8,110 2,1x9
8,893
3,088 1,553
. 33d— 1886
Ratio of
Circulation
to Regis- Life of
tration Card
22.4 2 years
13 8 5 years
13 8 3 years
iix a, years
33-5 —
133 —
36,000 37,000* 54,037
Remarks
13,297 registered previous year
New, 3,153; rc-iegiBtered, 464
Ratio; 14.8 prev. y'r, 16 in 1883-
84
1885 — New, 1,643; re-registered,
Old series cauls to Jan i, 1886,
23,340
Of 2,681 cards in picv. year,
1,146 did not use library in
this year
1,733
7,328 648 8.
8,655 3,568 17.
8,137 1,437 13 3
27,620 1,862 —
28,904 1,851 —
28,535 1,585 —
23,788
10,136
5,970
1,328 —
364 -
498 9.1
Registration scries since 1873
Registration series since 1878
Registration series since July i,
1873
Registration series since Dec ,
1862
Number of volumes for circulation marked * are but approximations;
others unmarked (Nos. 5, 6, 8, and 12) reporting exact number which are
for circulation.
The total registration given for Nos. 1-6, according to their reports,
are also the approximate number in force; and, judged by the ratio of
circulation, the same may possibly be true of Nos, 7-10, and 16.
REPORT ON CHARGING SYSTEMS
A report of different charging systems in use in pub-
lic libraries in the United States, as presented in the
'Tapers Prepared for the World's Library Congress"
held in connection with the World's Fair at Chicago, in
1893, was prepared by Miss Mary Wright Plummer,
librarian of the Pratt Institute Free Library, Brooklyn,
New York. These papers were published in the report
of the United States Bureau of Education (Vol. I, 1892-
1893).
A sketch of Miss Plummer appears in Volume 2 of
this series.
Definition— The charging or loan system is that part of a
library's administration by which chiefly its communication with
borrowers is carried on. The word loan applies to it because
the books are lent, and the word charging because every library,
no matter how small, with any pretense to method, has some
way of keeping account of these loans
Requisites. — The characteristic of a loan system best appreci-
ated by the public is the speed with which it can receive and
deliver books. The trifling annoyance of having to wait a few
minutes for a book will drive many persons away from a library,
and to a certain extent from the habit of reading. It therefore
behooves the library administrators to consider speed when plan-
ning their charging system.
Another requisite is simplicity, not only because it implies
speed and makes the work easier, but because it insures greater
accuracy. The more complicated the system the greater the
chance for error.
The third thing to keep in mind is that the less the borrower's
part in the operation the better he likes the system. The library-
must be sure that it asks of him only the facts absolutely neces-
sary to fill his order, and that any red tape should be kept be-
hind the desk.
62 MARY WRIGHT PLUMMER
These three things, then, are essential, for it is certain that
if there is more than one library in a place people will go to the
one where they are most quickly waited on with the least trouble
to themselves, and with the fewest mistakes.
A library, even a free library, is a business institution, and
must keep a record of its transactions. It would be as absurd
to keep no accounts in order to please the people and send
them away sooner as it would be to enter no charges against the
customers of a shop. The tangle that its affairs would soon
find themselves in would be infinitely more troublesome to the
borrower than the short time spent in waiting while the library
recorded a few essential facts. It should therefore be taken
for granted, in deciding on a charging system, that the public
will be patient and reasonable if the library does not impose on it.
The library, if it keeps pace with the rest of the world, must
know what it is doing. It is easy enough to hand out books
day after day without knowing or caring whether more people
are reading than this time a year ago, whether the best books
are really called for, what the prevailing taste of the reading
community is, whether people are gradually accumulating private
collections of books at the library's expense, whether everyone
is getting an equal chance at the popular books, where a book
is that people keep calling for and that does not make its
appearance, and a dozen other things that will occur to every
librarian as details that he must know in order to be master of
the situation If libraries were conducted on the guesswork plan,
librananship would deserve small pay and smaller honor, for an
automaton could be constructed that would take in and hand out
books, and learned pigs have been taught to pick out numbers
and letters.
The charging system should, to a great extent, tell whether
the library is really of use to the community, and m order to do
this it must put the library in possession of certain statistics,
The question is how to get these statistics at least cost of time
and trouble to the public, with least expenditure of labor and
least risk of error on the part of the library.
Questions answered by charging systems, — In 1882 the libra-
rian of the Milwaukee public library sent to the Library Journal
the following list of 21 questions, answered by the charging
system of that library. The questions in parentheses have been
REPORT ON CHARGING SYSTEMS 63
added in preparing this paper, in order to make these questions
a basis for examination of various charging systems:
r. Is a given book out?
2. If out, who has it?
3. When did he take it?
4 When is it to be sent for as overdue ?
5 Has the book ever been out?
6. How many times and when has the book been out?
7. How many (and what) books were issued on a given day ?
7a (How many (and what) books are due on a given day?)
8. How many (and what) books in each class were issued
on a given day?
9 How many (and what) books are now out, charged to
borrowers ?
TO How many (and what) books are at the bindery ?
IT Has a certain book been rebound and when?
12 What books have been discarded?
13. Docs the circulation of a discarded book warrant its
being replaced ?
14 Has a given borrower a book charged to him?
I4a (How many books are charged to him?)
I4b. (What books are charged to him?)
15. How many persons have now books charged to them?
1 6 Are these the persons who registered earliest or latest?
17. How often has a borrower made use of the library?
18. Has a borrower had a given book before?
_ 19. What has been the character of the borrower's reading?
20. Is the borrower's card still in force and used?
21. (Has this person a right to draw books?)
The principle of the grouping given above will be readily
understood to be a rough classification by book, date, and bor-
rower's account.
It does not follow necessarily that the system which answers
the most questions is the best, for they may be answered at an
expense of time and labor out of all proportion to the value of
the information That is a point which each library must decide
for itself The college library, the free city library, the village
library, have a widely differing patronage and quite as widely
differing resources.
Loan systems may be roughly divided into four groups*
Ledger systems, temporary-slip systems, permanent-slip or card
systems, indicator systems. There are many ingenious devices
that belong to none of these, but they are used in so few libraries
that they hardly merit the name of system.
64 MARY WRIGHT PLUMMER
Ledger system.— By ledger system we now mean a system in
which books are used for recording charges. It is often taken
for granted that in using a ledger the library keeps its accounts
only under the borrower's name; but it is possible to keep trace
of the books also, and even to keep the accounts by date. Origi-
nally the charges were made in a daybook, a simple daily record
of transactions such as kept by any retail shopman. No doubt
it was considered a great step in advance when the library
began to post these daily entries in a regular ledger instead
of looking back through all its charges till the one wanted
was found.
The ledger account by borrower has the borrower's name
for a heading and should have a page to itself in order that no
two borrowers shall have the same folio number. The call
number of the book and the date of issue are noted in pencil m
columns or squares ruled for Ihem, and when the book is re-
turned the borrower's folio number, if he has forgotten it, may
be found from the index at the back of the ledger, and the
entry is either crossed off or the date of return noted, which
closes the account till another book is drawn. The advantages
and disadvantages of this method may be summed up as follows :
ADVANTAGES.
I The entries can not be lost or mislaid.
2. The ledger takes up less space than the same information
in any other form.
3. Tt can be handled rapidly
4. JThe borrower's previous reading shows and may help
in making selections for him or pi event the second taking of
a book by mistake. ;
5. It is easy to tell when a borrower's connection with the
library ceases and how many live accounts there arc on the
book.
DISADVANTAGES,
1 Impossible lo change the order oE accounts to alpha-
betic3 or other order to get at certain facts.
2 Pages, when soiled, can not be replaced
3. "In the course of time an active reader may have sev-
eral folio numbers, which would tend to confusion.
4. But one person can use the ledger at a time.
1Th.is advantage and thus disadvantage may be found in some other
systems.
2 This necessitates an mdex to find the borrower's page while the '
card system is its own index, — M D.
•This advantage and this disadvantage way be found in sorat other
systems.
REPORT ON CHARGING SYSTEMS 65
5. It is next to impossible to get at the delinquent accounts
in order to send notices.
Applying the test of our 21 questions, we find that it answers
easily 14-20, inclusive, nearly all, in fact, that apply to the
reader; but with great difficulty, if at all, can the answers to
1-13 be found. By means of a daybook, questions 7 and 8 may
be answered also This gives the additional advantages that
the charge is very quickly made, the posting being postponed
to a leisure moment, and that the circulation of each day can
be easily classified, footed up, and set down. This book, like
the ledger, can be used by only one person at a time, and it can
not be used for discharging debts unless the date be given as a
key.
In the Library Journal for 1883 a description is given of the
method used by many Canadian libraries, notably those of the
Mechanics' institutes, in which two ledgers figure, the one ar-
ranged by readers' accounts, the other by call numbers for the
books, making book accounts. A daybook is used with this
system, for the sake of speedy charging.
To the borrower the daybook charge is very likely to be sat-
isfactory. He has only to give the call number of the book
wanted and his name. The charge is dashed down and he
does not need to wait. When he returns the book, his name
or folio number refers to the charge, now on the ledger, which
is crossed off or the date of return jotted down opposite it, and
that is all He knows nothing of the time and labor given to
rewriting every charge, or the difficulties that arise each day
from the fact that the library has no account with the book.
Temporary-slip system. — The inflexibility of the ledger
system could not fail to be felt, and it has been superseded in
many libraries by the temporary slip system, of which a great
advantage over the ledger system is that more than one person
at a time can be engaged in charging and discharging books.
The slips may be used exactly as the ledger pages are used to
keep an account with the reader, the difference in that case
being that the ledger is a permanent and the slip a temporary
record. The slip may be written out by the borrower, in which
case it serves as a receipt, or by the assistant for the sake of
greater speed. It is usually required that the borrower's name
or number, the call number of the book (or its author and title),
66 MARY WRIGHT PLUMMER
and the date be written. When the book is returned and Hues
paid, if any, the slip may be destroyed or returned to the bor-
rower. The slips may be arranged in a tray or m pigeonholes
in any of three ways: (i) With guide caids or blocks for each
day, making a daybook; (2) by borrower's name or number,
making an account with the borrower; (3) by call number,
making an account with the book.
The first arrangement has the, advantages of the regular day-
book as to speed, provided that all that is written on the slip
be the borrower's name or number and the call number. The
date is here not necessary, although it is well to have it lest a
slip should by accident be taken from its compartment. The
slip is then dropped into the tray in the proper date division,
and the borrower goes away with his book. The disadvantage
is also the same, that, without remembering the date, a charge
can not be canceled It would be possible to keep a ledger in
connection with this arrangement of slips, as with the regular
daybook. The questions answered would then be 7, 8, 9, 14-20.
It has the advantage over the daybook that after the arrange-
ment by date the slips can be put m a subarrangemcnt by bor-
rower's number or call number, and that the dates once written
on the guides do not have to be rewritten The daybook, on
the other hand, by the mere lapse of time, becomes a record of
delinquents in such shape that it can not be lost, whereas the
delinquent slips, in order to be quite safe, must be copied into
a book after a certain period.
When the slips are arranged by borrower's name or num-
ber, they represent the borrower's ledger with its outstanding
accounts only. As the slips themselves are usually of thin paper,
it is customary to have cardboard guides, each bearing a bor-
rower's name or number, or both, and when the charge is
made the slip is dropped behind or in front of the borrower's
card and remains there while the book is out. If the guides
are arranged by borrowers' numbers there must be an alpha-
betic index to the tray, as the numbers are often forgotten.
This system answers questions 9, 14, I4a, I4b, 15, 16. The ques-
tions 17-20, which are answered by the ledger system, can not
be solved by any temporary record. The main advantage of
this way of keeping the borrowers' accounts is the one men-
tioned above as pertaining to any slip system, that more than
REPORT ON CHARGING SYSTEMS 67
one person may work at it at one time. It requires more writ-
ing than the ledger, inasmuch as the borrower's name or num-
ber must be recorded The difficulty of getting at the number
of overdue books is quite as great, and if delinquent notices are
sent the whole tray must be overhauled periodically. If these
notices are sent only at long intervals, as in many subscription
libraries, this is not so strong an objection as in the case of
public libraries, which must send out notices daily. To the
college library, or one that was watchful of its influence on
various classes of readers, the fact that the record of a bor-
rower's reading could not be kept would be a strong objection
to the temporary slip system
The third arrangement, that of keeping the slips in order
of the call number of the books, has been seldom tried where
the slips were for temporary use only. It answers questions
1-4, 9 The objection with regard to delinquent notices holds
here, as in the previous arrangement. Any change in the char-
acter of the circulation within a given period would fail to be
noticed by this system. Its mam advantage lies in its speedy
answer to questions I, 2, and 3, questions which are more often
asked, perhaps, than any other, and in its convenience when it
becomes time to take the inventory. It is but fair to the last
two arrangements to say that if the day's circulation is kept
apart from the other charges till it can be classified and counted,
one of the above disadvantages, the inability to discover changes
in the character of the general reading, would disappear, and
questions 7 and 8 could be answered.
In some libraries the slip is made large enough to serve for
a list of books, and if handed back to the borrower when he re-
turns one book may serve him to select another.
The late librarian of Princeton, Dr. F. Vinton, suggested
in Library Journal, 2 : 53-7, that the slips, before being sorted
m their pigeonholes, be copied, in order to make two arrange-
ments possible, one by borrowers and one by books. Whenever
there is copying done, there is an extra liability to mistakes,
and the writer suggests, instead, the use of the carbon copy
used by many dry goods and notion houses to make duplicate
checks for goods bought. Both entries would be in the same
writing, made simultaneously, and if one was correct the other
would have to be.
68 MARY WRIGHT PLUMMER
Card system.— The card system differs from the slip sys-
tem chiefly from the fad that the cards, larger and moie
durable than slips, are kept as a permanent record. Aside from
this, they are subject to the same limitation, admit of the same
arrangement, and answer the same purposes as slips
If but one kind of card is used by the library, it can be
arranged with others to form an account with the borrower,
with the book, or by date; and the same subarrangemcnts pos-
sible with the slips are possible here The advantages and dis-
advantages are the same as with the same arrangement of slips
With cards it is advisable to have ruled columns to keep the
record. If the card is a borrower's card, the columns should
contain the call number and the dates of taking and of return.
If it is a book card, that is, kept in order of the call numbcis,
the columns should contain borrower's number and dates.
Some libraries show the discharge of a debt by stamping or
punching out the charge instead of stamping the return dale,
which is thus lost from the records. The borrower's card, kept
by the library, answers questions 14-20, inclusive By keeping
the day's charges in a separate place till the end of the day's
circulation, questions 7 and 8 may be answered If a single
card is a book card, it will answer questions 1-6, 13, 18, with 7
and 8 if the day's charges arc kept apart and counted. If the
book card is used, it may be kept in a pocket in the book when
the book is in, or it may be placed in a separate tray at the desk
to show what books are m and save useless trips to the shelves.
Used in this way, it helps to form a card indicator, at the same
time lessening the risk of loss of the card. If the cards of books
out are kept in strict call-number order, without sul (arrangement
by date, they may serve to indicate instantly the books out and
thus fulfill the same office. The pocket for the book card is
very generally used in libraries that have the book card. Tt
serves for the borrower's card when the book is out, m case
the borrower carries his own card, and lessens the risk of its
loss. The labor of pocketing and rcpockcting, however, is con-
siderable, and even aside from this, the writer questions whether
for the library with few attendants the advantages from the
card indicator do not outweigh those from the use of the
pocket.
The card has an advantage over the slip, inasmuch as the
REPORT ON CHARGING SYSTEMS 69
library can obtain from it, accoiding to the arrangement by
book or borrower, a record of the book's use or the borrower's
reading. It is customary, in date systems, to have the date of
taking written or stamped somewhere in the book, either on
the pocket or on a date slip tipped into the book, to avoid the
necessity of leaving the fact to the memory of borrower or
assistant.
Two-card system. — We come now to the two-card systems,
in which the cards are those of the borrower and of the book,
the latter kept usually in date order. We shall take up first the
system which allows (or obliges) the borrower to carry his
own card and present it when he wants a booh This pro-
vision answers at once question 21, the presumption being that
if the borrower is not the person presenting the card he has
delegated his authority to that person by giving him the card.
A system without any card carried by the borrower either causes
the library to run the risk of giving books to persons who
have no right to draw them, or, as in the case of the Ap-
prentices library in New York city, must require a written order
when a book is wanted and no book is returned for exchange,
and compare the signature of the order with that on the regis-
ter. The library with a small clientele runs no great risk in
requiring no card of identification, as every borrower would
be apt to be known at the library, but the city library, with its
large and ever-shifting body of readers, must have some method
of identifying them and the card is certainly the simplest.
The borrower's card for identification and the same as a part
of the charging system are different things. For either use,
the card should contain the borrower's name, address, number,
and the date of expiration of his privileges.
There is a risk in making the borrower's card an essential
part of the charging system when it is earned by the borrower,
on account of the liability to loss; but if the facts noted on it
serve simply as a check or to corroborate the record kept at
the library, the question becomes simply one of economy of
time and labor. The two-card system most widely used is
probably that m which the borrower's card records the call num-
ber and date, and the book card the borrower's number and date
On the return of a book, the dating slip in it and the date on
the borrower's card should confirm each other, the latter car
70 MARY WRIGHT PLUMMER
be marked with date of return and handed hack, while the hook
card can be easily found by means of the number in the hook
at any convenient moment, whether kept in strict call-number
order or by date. When found, the date of return is noted on
it, the card placed in the pocket or the card indicator, and the
process is complete. It will be noted that very little of this
has to be done in the borrower's presence. The question arises,
of what use is the call number on the borrower's card, as it
seems to be unnecessary in the checking off process. It gives,
of course, a record o£ the borrower's reading, but as he car-
ries it that is of no particular value to the librarian. It gives
no clew to the book, if lost, as the card is generally kept in
the pocket and lost with the book. Some libraries dispense
with this record, therefore, and save the time of writing. By
doing this, the amount of writing before a book goes out is re-
duced to the date on the borrower's card, and the borrower's
number and date on the book card. This item can be omitted,
however, only in case the library allows but one book on a card.
The question may also be asked, what is the use of the date on
the book card, if it is already on the borrower's card and in the
book, and the book cards are kept in date arrangement? One
reason for this is that the book card is a record kept by the
library, and the time of keeping a book is often a matter of
interest in the gathering of statistics and a guide to a reader's
thoroughness ; another, that if a book card should get out of its
compartment by accident, there would be no way of finding its
place again if it bore no date.
By this system question 1-9, 13-14, 17-21 are answered. Ques-
tions 10-12 may be answered by any system using the book card,
provided the cards of books sent to the binder or discarded
are kept in separate compartments in the charging tray, by
order of their call numbers. It must be remembered, how-
ever, that the answers to questions 14, 17, 19, 20, and 21 are
in the hands of the borrower and liable at any time to be lost.
This system, with variations, is growing in favor among li-
brarians, and has much to recommend it
The modus operand: of the Milwaukee public library, the
Apprentices' library of New York City, the library of the Bos-
ton Athenaeum, and of the Buffalo library has been described
in the Library Journal with some fullness and will be found
REPORT ON CHARGING SYSTEMS 71
interesting and suggestive, but would occupy too much space if
described here. Of the few card systems which are in use in
English libraries, we may mention the system of the Bradford
library, which is described in the Library, vol 3 : 390.
Dummy system. — The dummy system is an ingenious one
for use in libraries with a limited constituency. Each borrower
is represented by a wooden dummy, with his name and number
on the outer edge. The sides are covered with paper ruled in
columns. When a borrower wishes a book his dummy is taken
from the alphabetic or numerical arrangement in which it is
kept, the call number and date of issue noted on it, and it then
takes the place of the book on the shelf. The return of the
book gives the call number, the dummy is found and the charge
canceled, the book returned to its place, and the dummy is ready
for another charge and to take the place of another book If
there is a call for a book not in, the dummy shows who has it
and when it is due This answers questions 1-4, Q-pa, 15, when
the borrower is using a book, and 14, 17, 18, 19, when he has
no book.
Indicator System. — It is said that where the indicator is used
for charging, as in many English libraries, the same method
does not prevail in any two libraries; hence it is unnecessary
to detail the various systems ; they differ from American charg-
ing systems chiefly in making use of a perpendicular instead of a
horizontal tray for the cards or blocks
The indicator is a large wooden frame containing tiny oblong
pigeonholes, into which are fitted blocks, pegs, or cardboard
slips representing the books in the library, or certain classes of
books. On both ends of the block is printed the call number
of the book, one end having a blue ground, the other a red
one. By making the red represent books in, and the blue books
out, the public can tell at once if a given book can be had and
need not ask useless questions. The saving of time and labor,
therefore, is greater than with the card indicator, where the
assistant has to look through the cards in order to say if a book
is in, but both devices save unnecessary journeys to the shelves,
and the card indicator occupies less space. The use of the block
indicator is confined, so far, almost entirely to British libraries.
Where the indicator is used for charging, the block is super-
seded by a tiny book in which the charges are made, the top
and bottom of the book being colored like the blocks referred to.
72 MARY WRIGHT PLUMMER
A feature that exists in some of the indicator systems and
in many card systems is the movable date tray. The date regis-
ter of the indicator has, for instance, n columns for books not
overdue and one extra column for overdue books, and the date
tray has 14 compartments for the former and one for the laltci.
These trays move from right to left. As to-day's circulation
becomes yesterday's, its tray is moved one space to the left,
while the fourteenth tray shows that all cards left in it repre-
sent books one day overdue These arc removed to the tray for
delinquents, leaving the empty tray to be used for the day's
circulation
For a brief historical treatment of charging systems and the
statistics of their use by United States libianes in 1889, >sce
admirable report by H. J, Carr, in A.L.A. proceedings for 1880,
pages 203-214.
For bibliography of charging systems from 1876 to 1888,
see appendix to above report, or L. ;., 1889, 14:213-214
Since 1888 have appeared:
SCHWARTZ, J. Apprentices library charging system. Lib, ;.,
1889, 14:468-469
Device for preserving call numbers. Lib /., 1889, I4:28r.
ALBANY Y. M. C. A. library. Charging system. Lib ;., 1891,
16 232
CUTLER, M S. Charging systems in foreign libraries Lib. ;.,
1891, 16 : Csi-52
FENNER, L. B. Accounts with books and borrowers, Lib. /.,
1891, 16 : 246.
PLUMMER, M. W. Sacramento public library lag system.
San Francisco Mechanics' Institute charging system,
San Francisco public library wheel for borrowers' cards,
(In her Western libraries visited by the A. L. A. party.
(Lib. /., 1891, 16:334-336)
New Hampshire. Board of library commissioners. Charging
systems. Lib j, 1893, 18:42. Also in their circular.
HOW THINGS ARE DONE IN ONE
AMERICAN PUBLIC LIBRARY
The following is one of a series of articles contrib-
uted by Frederick M. Crunden of the St. Louis Public
Library, to The Library (London) a quarterly review
of bibliography and library lore. His idea is to make
the library easily accessible to as many readers as pos-
sible.
A biographical sketch appears in Volume 1 of this
series.
A mere aggregation of books, of course, does not constitute
a library And a collection classified and catalogued and shelved
in an orderly manner still falls short of being a public library.
To buildings and apparatus and professors must be added stu-
dents, in order to create a university. So readers are an essen-
tial factor of the Peoples' University. An able corps of pro-
fessors will soon attract students ; and in any fairly enlightened
community a good collection of books made accessible to the
public will not lack readers. In what numbers they come will
depend on various conditions, which it is unnecessary to specify.
This much, however, may be safely said and repeated with
emphasis — that even the numerical possibilities of the public
library have not yet been realized. The statistics of registration
and issue in cities with well-supported and well-administered
libraries like those of Manchester and Birmingham, of Phila-
delphia, Boston, and Chicago, are read with surprise and ad-
miration. Yet, according to the latest statistics at hand, Birm-
ingham, with a population of 429,000, » has only 30,297 registered
readers, or seven per cent, of the population. Out of 505,000
inhabitants of Manchester, less than 45,000 (about nine per cent )
have public library cards. Chicago records 75,000 cardholders
out of a population of over a million, not quite seven per cent.;
1 The population is from the census of 1890, while the registration
statistics are from reports of 1898 and 1899 The actual percentages are
therefore smaller than those given.
74 FREDERICK MORGAN CRUNDEN
while Boston leads with fourteen per cent, of its inhabitants
holding public library cards.
REGISTRATION
The first element of popularity is easy entrance — in both
senses of the phrase— a central location with an attractive build-
ing and simple conditions of registration and access If security
for the return of borrowed books is made the primary consid-
eration, the usefulness of the institution is at once cui tailed.
If a signature that can draw hundreds, or perhaps thousands,
of pounds is not accepted as sufficient security for the loan of
a book which the signer has helped to pay for, the substantial
citizen is naturally indignant. And if the humbler applicant
is compelled to obtain for his endorser some one known to
be a property owner, the requirement may effectually bar him
from the library; and, at any rate, it involves a considerable
expenditure of time in looking up the financial standing of every
guarantor We, therefore, do not require any guaranty from
an applicant known to be a property owner or a lesponsible
business man And as to the quality of sponsorship demanded
for others — when at the outset I asked for instructions on the
subject, I received them in the form of an anecdote told to the
Board by the Vice-P resident, as exemplifying his idea of the
proper requirement.
An old German, whom we will call Brodkorb, had for many
years been a depositor in one of our leading banks. He did a
small cash business, and had never had occasion to borrow
from the bank. But wishing to take advantage of an oppor-
tunity for making an unusually large purchase, he applied for
a loan of a few hundred pounds. 'Certainly,' said the president
'Make out your note and you shall have the money.'
'Here iss de note already, Mr. Wilson.'
'But, Mr. Brodkorb, this note has only one name on it. Bank
paper, you know, must always have two names.'
'0, so? Veil, I kit anudder name.'
Accordingly, the next morning Brodkorb again presents the
note endorsed by one Kaltwasser.
'But who is Mr. Kaltwasser? I don't think I know him.'
'0, he's my bookkeeper, and he ain't wort a1— well, cent will
do, though Brodkorb named something of even smaller value.
HOW THINGS ARE DONE 75
The Board of Directors, by a unanimous laugh, approved
the suggestion; and from that time forth we have asked no
further assurance of the responsibility of a guarantor than the
appearance of his name in the city directory. And results have
fully justified this liberal policy Insistence on a property
qualification for guarantors would have barred out thousands,
especially children; while the loss of books drawn by card-
holders has been insignificant, not to be compared with the
loss to the community that would have resulted from depriving
so many young people of the benefits of the library. In the
first year of the free library, out of 331,000 books drawn by
cardholders, only three were not returned. During the last
library year, ending April 30th, 1899, the loss was 65 out of
698,000 books drawn for home reading, less than one in ten
thousand.
The guaranty, like all our blanks, intended for filing, is a
card of standard size, the 33r card of the Library Bureau. For
all records subject to much handling, we find it economy to
buy the highest grade cards ; and in the case of catalogue cards
convenience of manipulation seems to justify our choice of cards
of maximum thickness. The guaranty card is in the following
form. The blank line at the top is filled by the registration clerk
with the name of the guarantor, and the cards are filed in
drawers in alphabetical order.
(Do not write here )
Public Library
St. Louis, ig
I, the undersigned, hereby agree to be responsible for any
loss of, or damage to, the books of the St. Louis Public (Free)
Library issued to
and for any penalties incurred by h through violation of
the rules of the library.
Signature (in ink)
Address
THIS CARD WILL NOT BE ACCEPTED IP SOILED OR FOLDED.
Made by Library Bureau, Chicago.
Upon the return of this card, properly signed, the applicant
is requested to sign and give the information required by the
following card:
76 FREDERICK MORGAN CRUNDEN
This Application Must Be Filled Out m Ink, and Approved, Before
No
I, the undersigned, apply for a reader's card in the St Louis
Public (Free) Library
CROSS OUT WHAT f am a resident of the city,
I •! am a taxpayer in the city,
DOES NOT APPLY [ have permanent employment in the
city,
and hereby agree to comply with all the rules and regulations
of the Library, to make good any loss or injury sustained by
it through issuing a card entitling me to draw books, and TO
GIVE IMMEDIATE NOTICE OF CHANGE OF RESI-
DENCE.
Signature (in ink)
Residence « • • • •
Occupation
Place of business
THIS CARD WILL NOT BE ACCEPTED IF SOILED OR KOKD.
The two blank lines at the top are filled by the registration
clerk, one with the name of the applicant, the other with his
number, which consists of the initial letter of his name, with
a number which indicates how many persons of that initial
have thus far been registered. Application cards for adults
are white; for minors (the line being drawn at seventeen)
blue, with the item 'School1 added, and the item 'Taxpayer'
omitted.
From these forms it will be seen that anyone may obtain
a reader's card if he is a resident or a taxpayer in the city,
or if he has permanent employment therein,
The application card being duly signed, a reader's card is
immediately made out and handed to the applicant. Applications
are received through our delivery stations and from the public
schools; and the reader's cards are sent through the same chan-
nels. The reader's card (of thick, high-grade stock, and, like
all other cards, of standard size) has the corners rounded, in
order that it may more easily slip into the book pocket and be
less liable to become dog-eared. On its face at the top are the
reader's registration number and the date of the card's expira-
tion, which is three years from the date of its issue. Just below
these are the following essential injunctions : 'This card must be
presented whenever a book is drawn, returned, or renewed'
'IMMEDIATE NOTICE OF CHANGE OF RESIDENCE MUST BE GIVEN/
HOW THINGS ARE DONE 77
At the bottom appears the direction: 'Ask Questions at the
Information Desk or of the Assistant in Charge/ followed by
the warning, 'Forfeited if Transferred.' The rest of the card
is divided, by two heavy and three light vertical lines and ten
light horizontal lines, into sixty spaces, or thirty pairs of spaces,
for recording the issue and the return of thirty books. At pres-
ent the reverse side of the card gives the library hours, direc-
tions how to renew books, etc.; but hereafter this side will
contain only the ruled spaces for the loan record. The instruc-
tions now printed on the card are given elsewhere; and making
both sides of the card available for the loan record will be a
considerable saving of stationery.
Cards for readers under seventeen bear the same directions
on the back, with the addition of the words, 'Minor. Only
books suitable for young people will be issued on this card.1
I may add in passing that supervision of young people's
reading does not cease with the issue of adult cards.
Every adult may have a second card, on which any book
but a novel may be drawn; and to teachers and clergymen is
issued a third card entitling them to draw six books at a time
for professional purposes. Until recently we had special appli-
cation cards for each of these; but to simplify our records we
now have the recipient of an extra card sign for it on the
back of his regular application.
Extra cards are identified by an 'X' preceding the holder's
regular card number. For example, when a person whose card
number is 32593 applies for an extra card, the registration
clerk writes this number after the large X that is printed on
the extra cards.
Teachers' cards are ruled for the issue record on both sides,
and are identified by a 'T/ followed by the holder's regular
number.
These four kinds of borrower's cards are readily distin-
guished by a marked difference of colour.
The guaranty cards are filed in drawers in alphabetical
order, so that in a moment we can furnish an inquirer with a
list of all persons for whom he has guaranteed Application
cards are filed in the same manner; and before a reader's card
is issued, reference is made to this record to see if the appli-
cant has already received a card, and also to see if there are
78 FREDERICK MORGAN CRUNDEN
any charges against him. Whenever a card is held for an un-
paid fine, it is filed with the application card and is given back
to the reader only on payment of the fine. If a reader loses
his card, he must pay fivepence and wait a week for another.
The purpose of the rule is obvious. If some penalty were not
attached to the loss of a card, if some charge were not made
for its replacement, persons who had merely forgotten to bring
their cards would represent them as lost and ask for new ones.
Instead, therefore, of 200 we should probably have to replace
500 or more cards a month, with no return for the outlay of
time and stationery. Thus the careless and conscienceless would
be able to make others share the cost of their delinquencies.
Under this wise rule all the expense caused by carelessness is
borne by the careless, and our fund is increased by nearly £50
a year.
The double requirement of an advance payment of ten
cents and a week's wait may seem unnecessarily severe; but it
has been found that neither penalty is sufficient alone. Most
men will not much mind the fivepence; but if they find they
have also to wait a week, they bethink them that perhaps they
can find the card, and they go home and do so. Women and
children, on the other hand, are generally willing to wait the
week, but when it comes to the fivepence, they conclude it will
be cheaper to make further search for the card But the sav-
ing of stationery and time is not the only consideration. If
duplicate cards were freely issued, their number would be so
great as to cause serious complications in our accounts with
borrowers. In spite of the double check provided by the rule,
the number of duplicate cards issued is a source of consider-
able trouble.
This rule exemplifies a sound general principle. Rules should
be so framed and so applied as to make careless people pay the
cost of their carelessness; and correctively there should be a
constant effort to avoid making the innocent suffer for, or with,
the guilty.
For convenience in recording loans, each reader is known
by the initial letter of his name, followed by a number which
indicates how many persons of that initial have registered up
to date. For example, A 1923 is the card number of the i, 923rd
person registered in the present series whose name begins with
HOW THINGS ARE DONE 79
A. The total registration in force at any time may be found
by adding the number on the last card issued under each letter
of the alphabet. To ascertain who A 1,923 is, it is necessary
to have an alphabetico-numencal index Registration, there-
fore, involves the filling of four cards: guaranty card, appli-
cation card, borrower's index card, and reader's card. The
first three, being filed, enable us to ascertain immediately: first,
a reader's number if hjs name is given; second, his name if
his number is given; third, the names of persons for whom
any given individual has guaranteed
For use of books within the library there is no requirement
beyond reasonably cleanly appearance and decent deportment
and the signing of the following blank. Upon return of the
books, the lower portion of the slip is torn off and handed to
the borrower, while the remainder is kept for statistics of issue.
ST. LOUIS PUBLIC LIBRARY
FOR READING ROOM USE ONLY.
The borrower of the following works is required to return
them to the desk BEFORE LEAVING THE BUILDING,
AND CLAIM THE RECEIPT BELOW. Otherwise he will
be held responsible for any loss or damage that may occur.
AUTHOR
TITLE
CLASS
NUMBER
one
I desire of the above FOR READING ROOM USE
all
ONLY, and promise to return the same in good order before
leaving the building.
Name
Residence
Date
In the general reference room, containing some 13,000 vol-
umes, free access is given to all proper persons, who are merely
requested to sign, before leaving, a blank indicating how many
volumes they have consulted. In the room adjoining and con-
8o FREDERICK MORGAN CRUNDEN
necling with this, the fine art and costly illustrated books are
kept in locked cases. There is, of course, an attendant m each
room to obtain books called for and render other assistance
CHARGING SYSTEM
'Not as we would but as we must' is a hard rule that applies
to institutions as to individuals. It is only stern necessity that
keeps this library m crowded quarters on the top floors of a
commercial building; it is not from choice that we have deliv-
ery stations instead of blanches; and in other particulars we
are not doing the best we know, but the best we can undei the
circumstances. But this institution has been fortunate m being
free from the fetters of tradition, which in ail human affairs
is the greatest clog to progress. The Public School Library,
of which this is the lineal successor, was founded and organ-
ized by men of strong and original minds, who studied the
problems presented unhampered by piejudicc and preconcep-
tion. Prominent among these was Dr. Wm. T. Harris, to whom
I have already referred as the devisor of our scheme of classi-
fication, which Melvil Dewey took as the basis of his decimal
system. During the twenty-five years following the establish-
ment of the Public School Library, a wondciful development in
library economy took place Many experiments were tried, some
original, some in imitation: many changes were made in meth-
ods; but so long as the institution remained a subscription li-
brary, with the bulk of its readers life-members who had grown
accustomed to the old ways, any radical change affecting the
cardholders would have been impolitic and therefore impracti-
cable With the new birth of the institution as a free library,
it became feasible to cast off any old garments that seemed too
scant for its larger dimensions, or likely to impede its growth,
and to adopt whatever methods experience, our own and that
of other libraries, had shown to be the best.
In particular, our system of recording loans was wholly
inadequate to the demands of a circulation which we felt sure
would be trebled the first year. For years I had wished to
change, but knew it would be futile to try lo induce our life-
members and annual subscribers to accept a plan which would
require them always to present a card when drawing or return-
ing a book. When, however, these four thousand were to be-
HOW THINGS ARE DONE 81
come less than a tenth of the total of cardholders, their prefer-
ences were not paramount; and the necessity of a system that
would secure greater speed and accuracy set aside all other
considerations. After a fresh review of all the charging sys-
tems in vogue, we adopted one which, in its essential features,
I had long had in mind It has come to be known as the New-
ark system, though it was in use before Newark had a public
library. Together with one or two minor adaptations, we made
one important change. That was recording the loan by the
date when the book is due instead of when it was drawn This
feature can be applied to any charging system; and common
sense urges its universal adoption The reader wants to know,
not when he drew the book, but when he should return it It
is all the more desirable that he should be informed of this date
rather than that of the loan, because some books may be kept
a week and some two weeks. Having a memorandum of the
date when the book is due, he is not troubled to make any cal-
culation. He is plainly notified that he must return the book
on the date specified The library, too, is concerned only with
the date when the book is due; and in the case of fines the
necessity of a double calculation is avoided. When the system
used supplies to the borrower no memorandum of the date, the
convenience of the library is still a sufficient reason for the use
of the due date.
Our system of issuing books and recording loans is as fol-
lows:
With his card the newly legistered reader receives from
the registration clerk general directions how to use it in drawing
books. But as he turns from the registration counter he faces,
and is within a few feet of, the 'Information Desk/ in the open
space of the delivery room, to which he is referred for fuller
instructions. A child applying here is directed, or taken, to the
'Young Folks' Room' just opposite and about twenty-five feet
away. The wishes of an adult, or adolescent, are ascertained,
and he is instructed, and assisted, accordingly. He may want
to know if the Library has Hudson's 'Law of Psychic Phe-
nomena,' or Bryce's Impressions of South Africa/ or Dickens'
'David Copperfield.' He is told that we have the book named,
and given a call-slip and shown how to fill it, receiving the sug-
gestion to put down other titles, so that he may get a second
82 FREDERICK MORGAN CRUNDEN
choice in case the book most wanted is not in Or he— generally
she— may ask if we have Mrs. Holmes' 'Works.' In response
to this inquiry a drawer from the 'Index to Authors' is taken
out, and the applicant is referred to the most soiled cards *
in the catalogue as furnishing a complete list of the desired
'works.' A woman wants to know what we have on French
history. She is taken to the 'Classified Catalogue' and shown
the drawer marked 'p4c, French history' She is also reminded
that some of the most interesting books relating to French
history are to be found in personal memoirs, in the class Biog-
raphy, Q7b. A student or workman wants to know what books
on electricity are in the library. He also is conducted to the
classified catalogue; and Classes 43 and 43a are pointed out to
him. Again, the reader may want merely a 'nice book.' He —
again generally she— is directed, or accompanied, to the open-
shelf room, where may be found new novels in one place,
other new books (the latest accessions) arranged in classes, in
another, and in other sections several hundred old novels of
grades from fair to first-class, a compartment of 'Best novels,'
shelves containing foreign fiction (German, French, Spanish,
Italian and Polish), a selection of the best books in all classes,
and lastly, filling four sections, the 'Collection of Duplicates.'
Then there are the student, the club-woman preparing a paper,
the seeker for information on some particular point Many
of these are directed to the reference room upstairs ; but a ma-
jority want books they can take home. Reference to the cata-
logue is not sufficient: personal help must be given. When
the information clerk cannot readily refer to the books wanted
and is too busy to make research, she calls on the Assistant
Librarian, who, during most of the day, is available for this
work
But setting aside children and persons whose wants take them
to the reference department, all others may be divided into two
general classes : readers who choose books from the open shelves,
and those who make selections from the catalogue or from
among books they have heard of. The former, an increasing
number, make their exit from the open-shelf room through a
turnstile, before reaching which they pass immediately in front
1 Judged by the dirt on the cards, Dumas rivals Holmes in popu-
larity The cards in the class Electricity would be in worse condition
than either, if they had not been recently re-written.
HOW THINGS ARE DONE 83
of an issue clerk, who sees that all books in their possession
are properly charged. The latter, perhaps 75 per cent, of the
whole number, find at hand (on stands in front of the cata-
logue cases and on desks which contain various printed cata-
logues) blocks of call-slips. The use of these is not com-
pulsory lists prepared at home on pieces of paper of all sorts
and sizes are accepted. The call-slip is 7 inches long and 45i
inches wide, with matter and form as follows:
PUBLIC LIBRARY
FOR HOME USE ONLY
Members will find it to their advantage to use this CALL
SLIP in drawing books for home use.
Selections can be made from the Card Catalogue. Directions
for using it will be found attached to the cabinet. For further
information apply at the INFORMATION DESK or to the
ASSISTANT IN CHARGE.
Time will be saved by giving as many titles as possible,
together with the author and class of each book.
Reader's Card must always be presented when drawing, re-
turning or renewing a book.
AUTHOR.
TITLE.
CLASS.
Must be
filled out
Name
Number of Card
While the blank requests the applicant to set down author,
title, and class, the last is not required in 95 per cent, of the
books called for; and in the case of well-known novels, which
constitute a large part of the circulation, only the title is neces-
sary. We have no shelf-numbers ; so that in 95 per cent, of the
84 FREDERICK MORGAN CRUNDEN
calls, readers are not put to the trouble of consulting the cata-
logue. The information clerk, when appealed to for the class
mark of books wanted, can m a very large majority of cases
supply the desired information off-hand. It is, however, our
aim to teach readers how to use the catalogue, and in every
way to make themselves self-helpful
With card and call-slip in hand, the newly-registered reader
is directed to the receiving clerk, who is stationed at the ex-
treme left of the counter that extends across the width of the
delivery room, some thirty-five feet. A double rail compels an
orderly entrance and exit from the receiving window. Close
to the left (t.<?., the approaching borrower's left) of the rail
and just inside the stack sits the Assistant Librarian, the low
counter at his left being supplied with Toole's Index' and other
general reference works. About the middle of the long counter
is an issue clerk, and at the other end, by the exit from the open-
shelf room, is another issue clerk. In dull times one clerk
combines the duties of both by taking a station just outside
the turnstile exit from the open-shelf space.
Card and call-slip (and book, if there is one to be returned)
are handed in at the receiving window. The clerk lays card
and call-slip in a wire tray on a stand at his right, whence a
messenger takes them. The latter, having procured the book
called for, places it, with card and call-slip in it, on a stand
on the right of the issue clerk. Meanwhile the applicant has
seated himself on one of several benches in front of the counter.
On the front lid of the book a pocket is pasted. On this
are written, as previously explained, class, catchword, and acces-
sion number. It also notifies the reader that his card must be
presented in drawing, renewing, or returning a book, and that
the last borrower is held responsible for the condition of the
book. On the flyleaf opposite is attached a date slip. There are
four kinds of these slips, corresponding to the four classes of
books: regular two-week books, renewable for the same period,
new books that may be kept two weeks but cannot be renewed,
'seven-day books,' and 'C D.' books The slips for 'regulars/
for 'seven-day books,' and for 'C. D.'s' are of manila paper,
'regulars' printed in black ink, 'seven-day' in red, and 'C. D.' in
blue. The fourth slip is headed in large type, 'New Book— Not
Renewable,' and is of white paper with black ink. The slips
HOW THINGS ARE DONE 85
vary slightly in, size, averaging about 5 by 4% inches. One,
that for 'regulars,' must suffice as a sample.
This Book may be - . DAVC an<^ can ^e renewe(^
kept out J4 UAYi> but once
IF ISSUED AS AN EXTRA
IT MAY BE KEPT OUT ONE WEEK AND CAN BE RENEWED THREE TIMES,
Fine for over-detention two cents a day.
Alterations of the records below are strictly prohibited.
DUE
DUE
DUB
DUE
DUE.
To accommodate an occasional special want of a reader or
student, additional books are issued from the regular collection
on the same terms as from the 'Collection of Duplicates/ This
explains the provision on the slip for the issue of a regular
volume as an 'extra.'
'Seven-day books' and 'New books — not renewable' have
additional labels in large type pasted on the outside of the front
cover, calling attention to their special character.
86 FREDERICK MORGAN CRUNDEN
In every pocket there is a card (standard size) bearing at
the top the accession number, author, title, and class of the
volume, the rest of the card being ruled spaces, in pairs, for
writing the reader's number and stamping the date when the
book is to be returned. The clerk writes on the book-card
the registry number of the borrower (found on his card), and
then stamps the 'due date' in three places : on the book-card, the
date-slip, and the borrower's card.
The clerk places the book-card, according to class, in the
proper compartment of a little pigeon-hole case; then he in-
serts the reader's card in the book pocket, and, as he does so,
calls the owner's name. It is all done in much less time than it
takes to read about it. How quickly is indicated by the fact
that one issue clerk and three runners can issue 300 books an
hour, while one receiving clerk can credit the return of many
more than that number.
Why stamp the date in three places? On the book-card the
purpose is obvious: it shows when the volume represented by
that card is due. On the reader's card it is a debit, and shows
when the debt is payable wthout interest. The object of the
third stamp is not so apparent. Its omission would not, of
course, impair the accuracy and completeness of the record. But
if the book contained no memorandum of the date it is due,
then the reader's card would offer the only clue to the where-
abouts of the book-card, and the borrower would have to wait
for the book-card to be found before he could be credited
with the return of the book. By means of the date-slip the
book-card can be found at any time, and the cardholder is de-
tained only the second (literally) required to stamp his card
with the date the book is returned— 4 e., if he returns it on or
before the day it is due. If a fine is to be collected, a few addi-
tional seconds are consumed in recording the receipt on the
autographic cash register.
I have followed what seemed to be the closest and most
natural sequence in describing this process, which, in the explana-
tion, may seem elaborate, but which, in execution, is simple and
quick. Perhaps I should have mentioned sooner that the book-
cards are placed upright in a tray, each day's issue being sep-
arated from others by a dated guide, and arranged by classes
in this manner: ist, all books from classes I to 6pa inclusive,
HOW THINGS ARE DONE 87
known as the 'befores' (*.*,, those coming before fiction, 6pb) ;
then regular two-week novels ; then 'seven-day* and 'CD.' books ;
then juveniles; then the 'afters/ ie, the remaining classes. In
each class the cards are arranged first by author and then by
accession number, the latter being the final mark of individual
identification. This divides each day's issue into five groups, the
largest, of course, being fiction.
As a book is handed to him the receiving clerk merely stamps
the date on the reader's card, thus crediting its return If the
card is accompanied by an order for another book, he, as al-
ready explained, places card and call-slip in a wire tray at
his right hand. If not, he slides the card towards its presenter
with his left hand, while with his right he lays the book on a
stand on a level with and at right angles to his counter. On
the other side of this stand is the checking clerk, who, with
left hand, takes one of the returned books, notes the date on
the label (which tells him in what compartment of the tray the
book-card is), and the class mark (which locates the sub-
division), and in less time than it takes me to explain he has
found the card, replaced it in the pocket, and laid the book on
a truck at his right hand, which, when full, is wheeled off to
the sorting tables some fifteen feet away.
Having explained the process in detail, let me briefly reca-
pitulate Every circulating volume has a pocket pasted on the in-
side of the front cover. On the flyleaf opposite is pasted a
date-slip. Every volume is represented by a book-card, which
is kept in the pocket as long as the volume remains on the
shelves Whenever the book is out of the library, whether in
the possession of a cardholder or at the bindery, the card, prop-
erly filed, shows where it is and when its return may be ex-
pected. Every borrower must present a card in drawing or re-
turning a book. The book is charged to him by writing his
number on the book-card and stamping the date when the book
is due This date is also stamped on his card and on the date-
slip. When the book is returned there is nothing to be done,
so far as the borrower is concerned, but to stamp the date of
return on his card Afterwards— it may be a minute or an hour
later — the book-card is found through the clue of the date-slip
and replaced in the pocket; and the transaction is complete.
The two great desiderata, the absolute essentials of a charg-
88 FREDERICK MORGAN CRUNDEN
ing system for an active circulating library, are accuracy and
speed. Of the rapidity with which books can be issued and
received, I have already spoken. The accuracy of the method
is, I think, apparent. The book-card shows who has the volume
and when it is due. The borrower's card informs him that he
has a book and tells him when to return it. There is little
chance for the frequent controversy of former years over the
claims of cardholders that they had no books in their posses-
sion Every return of a book is credited on the borrower's card.
The card is the arbiter of all disputes; and since we have had
this respected referee there have been but few contested cases
There is, I think, no requirement of any importance that is
not met by this system.
1. A simple count at the close of the day tells how many
books in each class were issued.
2. A count of cards in the tray will show at any time how
many and what books are in the hands of borrowers.
3. If there is any special reason for knowing who has a
certain book, this fact can be ascertained; also, when it will
probably be returned.
4. Cards for books overdue exhibit themselves automati-
cally.
5. The book-card shows how many times the volume it
represents has been drawn; and by saving these cards we can
prepare for the annual report a table exhibiting the issue of the
more popular books— or any books chosen.
Among items of information sometimes held to be desirable
is a knowledge of what books have been drawn by a given in-
dividual. This I regard as of no consequence whatever, Ex-
cept upon the inquiry of parents or teachers regarding the
reading of their children, it is an impertinent inquisition; and
the desire for it, from any source, on any grounds, is so rare
as not to be worth considering. For about two years during
the subscription regime, I tried a system that readily furnished
this information. I can recall but one instance in which it was
ever wanted (in the case of a certain class of readers to whom
free tickets had been given) ; and then it could have been fur-
nished with sufficient accuracy without the record.
HOW THINGS ARE DONE 89
CIRCULATION STATISTICS
I have explained how, by placing each book-card in its proper
pigeon-hole, the issue is classified as the books are given out,
so that at any moment a count of cards would show how many
books in each class had been issued during the day up to that
time. This count is made as soon as work at the issue desk
grows slack in the evening, and is completed directly after the
close of the circulation department, at nine o'clock, an hour be-
fore the general closing of the library.
Statistics for each day's circulation come from four different
sources: the 'main desk,' the juvenile department, the delivery
station department, and renewals. The 'main issue' comprises
three items that are kept separate: books issued on call slips,
regulars chosen from the open shelves, and 'C. D V In busy
times, as already explained, the last two classes are charged
by the clerk at the exit from the open-shelf room, while an-
other clerk charges books drawn on call-slips. Ordinarily one
clerk charges all.
The count having been made the previous evening, every
morning a blank is sent to each of the clerks who keep the sev-
eral records. This blank, six inches square, is headed 'Issue
Report,' with line for 'Date.' By vertical lines it is divided into
six main columns: 'Main issue/ 'Juvenile/ 'Del. station/ 'Re-
newals/ 'Reading-room/ Total* The broad division for 'Mam
issue' is subdivided into narrow columns for 'Regular/ 'C. D /
and 'Open Shelf.' Horizontal lines mark the thirteen main
classes into which the collection is divided, and the subclass of
'Seven-day fiction' Thus, without any trouble, we know every
morning just how many volumes were issued the previous day
over the main counter; how many of these were drawn on
call-slips, and how many chosen from the open-shelf room;
how many volumes were issued in the juvenile department, and
how many through the delivery stations, and in each case how
many volumes were fiction, how many history, etc., etc. This
daily record is posted into a ledger i which has weekly and
1 We shall shortly, as soon as the present Wank book is filled, abandon
the ledger and keep the statistics on sheets ruled like the pages of the
ledger, and in all respects the same, each sheet containing the record
for a month. The only difference will be that these sheets, instead of
being bound into a folio volume, will be filed in a temporary binder and
kept until the annual report is printed. When the record they contain
appears in print there will be no reason for their future preservation.
This change, which we made two years ago m our reading-room record,
conduces to both convenience and economy. Sheets are easier to handle,
and we are saved the unnecessary expense of binding.
go FREDERICK MORGAN CRUNDEN
monthly footings, enabling us to make comparisons week with
week or month with month, and to ascertain in a few minutes
the issue in each department or the total issue up to the present
day.
One of the columns of the 'Issue Report' blank requires
explanation. Under the heading 'Reading-room' are recorded
the books from the circulation department that are issued for
use in the reading-room. Some of these are for pui poses of
study, others are for the passing of a leisure hour. They are
of course, all included among 'books used in the library,' but
are distinct from the books used in the reference room. The
call-slips on which they are issued are kept by the receiving
clerk, who, as a volume is returned, hands to the borrower the
lower portion of the slip (containing the reader's name) as a
receipt, retaining the other part with title of the book for
statistical purposes. There is also a daily issue report from
the reference department, which shows the number of volumes
used in each of the thirteen main classes
RENEWALS
Books may be renewed in three ways: first, by handing in
(at the receiving window) book and borrower's card; second,
by handing in card, together with a memorandum of the bor-
rower's number, of author and title of the book, and the date
when due (blanks are provided for this purpose) ; third, by
sending card and the same items by mail, together with a
stamped and addressed envelope for the return of the cards
In the first case, the receiving clerk stamps the borrower's card
'Renewed'; the book-card is taken from the tray; both cards
are placed in the book ; and the book is given to the issue clerk,
by whom it is treated exactly like a new issue. In the second
case, 'Renewed' is stamped on the card, and the card is sent
to the issue clerk, who simply stamps the new date on it and
hands it to the owner. This ends the transaction so far as he
is concerned. Then, at a convenient time, the book record is
changed from the memorandum. The third procedure is, of
course, exactly the same as in the second, except that the bor-
rower's card is returned by mail. If a stamped envelope is not
HOW THINGS ARE DONE 91
inclosed, or i£ a fine is due, the book is renewed; but the bor-
rower's card is sent to the registration department, where it is
held till called for. Renewal may be effected by either method
through the delivery stations. All memoranda connected with
renewals are kept for two months for reference in case of
controversy.
OUR LATEST CHANGE IN METHOD
Before leaving the subject of recording loans I must men-
tion a minor change in our method of charging 'C. D.' books
which we have made since I explained the plan in my first
paper. I venture, subject to editorial censorship, to give this
little note the emphasis of a sub-caption; because the change,
small as it is, illustrates an important principle.
We are apt to follow beaten paths, however winding they
may be, and to do things merely because our fathers, or im-
mediate predecessors, did. Men still carry a stone in one end
of the sack to balance the meal in the other ; and many a sentry
may be found pacing a profitless and senseless round where
once a gillyflower grew.
In the account of our 'Collection of Duplicates' I explained
that we sold special cards on which books could be drawn from
this collection. With the charging used under the subscription
regime, these cards were necessary; they were incorporated with
the new system simply because they had always been used, and
because—well, because we didn't think. One of our assistants
who took an occasional turn at the issue desk and approached
this work with unprejudiced perceptions, raised in his own
mind the question why the regular borrower's card couldn't be
used for charging loans from the 'Collection of Duplicates/
He propounded the question to the regular issue clerks and
then to the Assistant Librarian, who presented it to me It
struck us all as a happy thought ; there seemed at first to be no
objection to it. Gradually, difficulties began to appear, the chief
of which was the aversion of the public to any innovation Our
'Second Officer,' a man of methodical mind and judicial temper,
tabulated the pros and cons. We all slept on it two or three
nights. Then a conference was called of those directly con-
cerned— ie., the issue clerks and those having constant personal
contact with the public. Out of the eight present six favoured
92 FREDERICK MORGAN CRUNDEN
the change, and the other two were not opposed to it. So no-
tice was at once given; and a few weeks later, on April ist,
the new plan was put into operation. A few people, oE course,
do not like the change, but to an overwhelming majority it is
bound to prove acceptable because it saves them some time and
trouble. In the other two recent changes that I have referred
to, the question was more simple, as they did not directly af-
fect the public Such changes we are constantly making.
In library methods, as in mundane affairs geneially, it is
safe to accept as a dictum of extensive application that 'What-
ever is is wrong,' i.e., it is safe to assume that we have not yet
attained to the best. It behoves us, none the less, by wide com-
parison and constant exercise of judgment, to select the best
that has thus far been discovered or developed, which is the
surest stepping-stone towards something still better. In lines
that do not directly affect the public, we may freely experi-
ment; but the public does not like to be a party to experiments,
and before we attempt innovations at the point of contact with
our readers we must be reasonably sure that the change will
THE HOME USE OF BOOKS
Although the proper care of books is an exceedingly
important duty of the librarian, it is possible to pay so
much attention to this as to seriously impede their use.
In the middle ages the duties of a librarian were simple,
as books were usually heirlooms or gifts — exceedingly
costly and used by few. There are libraries in the old
world where one may still see how, in the days when
the printing press had not yet put an end to the painful
labors of the scriptorium, the utility of books was sac-
rificed to their security. In Florence, the Laurentian
Library displays hundreds of chained volumes.
Today the library is for use, not simply for preser-
vation— it is made thoroughly accessible and adminis-
tered with a view to general utility. The public appre-
ciates the library as its own instrument, a bank where
intellectual currency is lent, borrowed, saved and cared
for.
The lending of books for home use is now one of the
public library's most important functions. In most li-
braries the number of books available for lending is a
large proportion of the whole; and in many there is
theoretically no obstacle to the lending of any part of
the stock, though it may be necessary to retain a con-
siderable number for reference purposes. The allowed
number withdrawn at once has steadily increased until
now in most libraries there is little restriction in this
regard. The old idea that reference use is always seri-
ous and home use is relatively trivial, is fast disappear-
ing. The open shelf system, which makes the shelves
free to the user, is now universal in branch libraries and
is gaining ground in the large main libraries of cities.
This in itself has been an important intensive agency in
the issue of books for home use.
FREE LIBRARIES AND READERS
At the time this paper was written, in 1876, the mod-
ern institution of free libraries was barely twenty-five
years old. The career of a free library ran naturally
on by stages, and was at the best self-developing, or but
partially aided from the outside. Then, as now, that
library was well selected which was best able to answer
reasonable expectations— and these differed according to
circumstances.
The following paper by Dr. Justin Winsor was pub-
lished in Volume I of The Library Journal At this
time Dr. Winsor was superintendent of the Boston Pub-
lic Library.
Dr. Justin Winsor was born in Boston, Massachu-
setts, January 2, 1831. He entered the Harvard Class
of 1853, and after graduation continued his studies in
Paris and the University of Heidelberg. In 1868 he
was appointed superintendent of the Boston Public Li-
brary, and he remained there until 1877. From 1877 until
his death in 1897, he was librarian of Harvard Univer-
sity.
During the formative period of library development
his executive ability was a great factor in shaping the
policy of the American Library Association. He was
president of the Association from its beginning in 1876
until 1885. In 1877 he represented it at the Inter-
national Conference of Librarians in London. In 1897
he was again elected president and also as the represen-
tative of the American Library Association at the Second
International Conference in London, but illness pre-
vented his attendance.
He was most widely known as an historian and
o6 JUSTIN WINSOR
scholar, having made voluminous contributions to his-
torical literature. He died October 22, 1897.
The modern institution of free libraries is barely five-and-
twenly years old.
In England and Massachusetts (which took the lead in
America) they date back to acts of Parliament and legislature
of nearly even dates.
The career of a free library runs naturally on by stages,
and is at the best self-developing, or but partially aided from
the outside. The old adage that "work begun is half done" is,
perhaps, true in some sense. There arc struggles in a com-
munity over the appropriation, or to secure the raising, of funds,
but it is merely initial work. The future of a library depends
on what is done next. In the formation of a collection of books
there will be much scattered and aimless action, unless the prob-
lem of correspondence between the library and its constituency
is studied, solved, and the corollary obeyed. In a committee
this will come in conflict with individual positivism, having a
love of domination irrespective of consequences. A little book-
ishncss in a committee-man may be as dangerous as a sip from
the poet's Pierian spring, particularly if there is no deeper
learning in any of his associates. He knows just enough of
books not to know he knows nothing of libraries. He docs
not comprehend that a large part of his duty is to reach down
to those who are reaching up, and he is deluded with the fancy
that crowds will cling to his coat-tails as he struggles to mount
higher. The result shows him that his caudal artifice stands
no rivalship with his neighbors' friendly grasp over the verge.
It is fellowship, shoulder-to-shoulder ignorance, a beckoning
hand, a child among children, ploughmen and ploughman, a
signpost for the way—that constitutes your committeeman above
others. If he can be all these, and is entrusted with the selec-
tion of books for the shelves, he may have as much book-
learning as he pleases, and it will not hurt him. It is only when
bookishness becomes exclusiveness and prevents sympathy, that
it injures. The books that are provided become the librarian's
tools to accomplish his work, and as the work of moulding
readers is multiform, his tools must be as various — some coarse,
some fine. Either quality alone is insufficient, or rather positively
bad.
FREE LIBRARIES AND READERS 97
There is a good deal of misconception as to what constitutes
a well-selected library. It is a problem of fitness, adaptation
to the end desired, and there can be no such thing as a model
collection so long as communities differ and individuality sur-
vives. That library alone is well selected which is best able
to answer reasonable expectations, and these differ according
to circumstances. And yet your committee-man knows all the
books "no gentleman's library should be without," as the adver-
tisers say, and if they do not suit, they ought to, and that is
enough. Just there is the difficulty. It is the difference between
tact and perversity. It is the very exceptional man who by
force of mere will can succeed. Most successful men are full
of tact — it is the fitting time they seek, the fitting influences they
ply, the fitting goals they aim at. They never drag, they push.
If they would inure, they give graduated exposures. If they
would carry up a height, they cut their footholds as they go.
This is all worldly experience, and this makes successful li-
braries, as it makes successful manufactories. A community
of three thousand souls is a complex one, no matter how rural.
If they are true to their American blood, they can not be driven
either in their reading or in their politics. Wrong will turn
them, and promises will coax them.
The fact is, a library must reach the summit of its useful-
ness naturally, as most agencies do It fails as a hot-bed.
Transplantings from it wither, unless they can stand the 'new
soil that receives them. There must be growth before there
can be grafting. You must have the sturdy root before you
can train the branches. In other words, you must foster the
instinct for reading, and then apply the agencies for direct-
ing it. You can allure, you can imperceptibly guide, but you
make poor headway if you try to compel. Beware of homilies :
they run into cant, and cant is always cheap, and often bogus.
Do not try what is called "discreet counsel," unless you have
to deal with a mind naturally receptive; but let the attention
be guided, as unwittingly as possible, from the poor to the in-
different, from this to the good, and so on to the best, and
let it not be forgotten that there are as many kinds of best as
there are people, and what is best for one is but fair, or indif-
ferent, or poor for another
The mistake in forming a collection of books according to
98 JUSTIN WINSOR
some conventional notion of what a library should be, is a com-
mon one; it is a mistake that has disheartened many a librarian,
who finds his borrowers drop off as the first interest declines.
There is no excuse for letting this first interest decline; and
the library will, if it has a chance, right itself m spite of all
such unfavorable conditions. If it can not, it languishes and
dies. Fortunately few do die of this untimely paralysis. They
assert gradually their natural development, and in the long
run succeed. The conditions of success in libraries arc much
the same as in all practical affairs. A factory docs not insist
on putting unsalable goods upon the market. It alters its ma-
chinery to suit the new conditions, and the new stuff makes
equally good coats and petticoats with the old, and, what is
more important, there is a demand for it. The fabric may
be worse, but then you may be sure the preference for it will
not last long. The style may be less tasteful, but then the
wearer must encompass the difficulties by his individual skill
in making up.
There is a fashion in books that can not be ignored, I am
by no means an advocate of a slavish subjection to it; but I
know you have got to pay some deference to it, or the spirit
of fashion will flout at you, and you will become utterly help-
less Your life as a guardian of a libiary is one of constant
wariness and struggle. In fashion, in low tastes, in unformed
minds, you have an enemy who must be made to surrender.
You must not despise him; if you do, you will give him an
advantage that will result in your surrender to him.
In one important particular the librarian wields a power far
superior to that of the schoolmaster. The one great defect of
our American educational system is that of assorting hu-
manity into lengths that do not correspond — into classes in
which all kinds are mixed up together, with little chance for
mutual assimilation, and with individuality repressed and oblit-
erated. Our schools will never reach their full fruition until
the undeniable advantage of personal contact among pupils is
presented together with the development of individual training,
securing the natural bent in study and character. The problem
is difficult of solution with inherited notions such as ours; but
the great educational director will yet arise, who, by force of
fitness for command, will accomplish it.
FREE LIBRARIES AND READERS 99
Here the library has the advantage. It appeals to and nur-
tures every idiosyncrasy. Like the soil, it imparts this quality
to that grain, and others to the different fruits. The law of
nature rules, and each crop draws what it needs and leaves the
rest
It follows, then, that with a public of many instincts and
yearnings, your books must be as various and many-sided, if
you would have them do their work. Nor only that There
must be every degree in the variety and a due preponderance
of the low degrees. In fact, a popular library begins as a school
does, with pastime pursuits of the kindergarten sort.
In a literary sense — mark my adjective, for I shun disre-
spect— in a literary sense the average town community has very
little elevation through culture, and it is governed in these mat-
ters by impulses or badly-reasoned syllogisms. A story, — and
artistically a poor story it may be, — a wordy style, a flabby
tissue of thoughts, are the qualities that often commend them-
selves to even shrewd people — people whose natural business-
talk is terse, whose companionable interchange of thought at
the village post-office is by no means devoid of sense, and whom
a plausible rogue will not delude. But it seems natural for most
people to thmk the ideal excellence is extraneous to every-day
life, and, by a simple law, what is extraneous they consider
excellent. You will accordingly find very poor novels — artisti-
cally considered — the staple holiday reading of many really
sinewy-minded people, whose fortune has not placed them among
people of culture This condition, however, is a stage, not a
goal, and the librarian must never forget that the object of a
goal is that it should be reached.
Accordingly a library, to be "well selected," as the phrase
goes, must have all the variety needed by all the variety of
people who frequent it It must aim to amuse as well as to in-
struct. It must be remembered that a large proportion of the
readers of a general community need books for recreation as
much as for edification It is not reasonable — it is not wise —
to expect that the weary artisan will, in most cases, give his
winter evenings to study. He yearns for the life and manners
which he is not used to, and is not critical according to a stand-
ard that has your respect. The lawyer, even after a week
with his causes and his reports, finds recreation for mind and
ioo JUSTIN WINSOR
body in the last new novel of George Eliot Some of the most
persistent novel-readers I know are learned judges and doctors
of divinity. The hostler of the tavcin stable sits between his
labors in the breezy avenue of the open doors, and though he
may look upon the inland mountain without, he pictures rather
the Spanish Main in the sea-stories of Marryat. It is as legiti-
mate a function of the public library to afford this gratification
as it is for the schools to begin the education of life by pro-
viding blocks to build houses with, or clay to mould rabbits
out of "The child is father to the man" in this as in many
other things. Grown-up people can not all be antiquaries, or
mathematicians, or Darwinians, or financiers.
I have said there are three stages in the progress of a free
public library. The first one is the gathering of the books, —
and this is often a committee's work, and not always wisely
done, as the librarian will discover.
The second is in securing the reading of the books, and
this can only be done by providing the books in due proportions
that are wanted — the exclusion of vicious books being assured.
The third ' follows in inducing an improvement in the kind
of reading; and in these latter days this is a prime test of
the librarian's quality. It is not a crusade that he is to lead.
People who read for recreation are not to be borne apart from
it; but they can be induced to pass from weak to strong even
in this department— from the inane to those of historical bear-
ing; from the mishaps of the dejected swain to the trial of
Effie Deans; from the lover's straits to the exploits of Amyas
Leigh
If the web of the weird romancer has meshed a curious
reader, take him at the time, and show him the pleasure of
disentangling it in the light of history and biography. A young
man's asking me one day in which of Scott's novels he could
find Cromwell figuring, led me to the classification of historical
novels, by epochs and episodes, as the cataloguer would arrange
the titles of his history list, and with manifest advantage, as
stepping-stones from fiction to history, travel, and biography.
Let me warn you, however, that though the way is clear,
the work is one of patience, equalling that of an admirable
Waltonian by the brook-side. The most confirmed novel-reader
will present himself some time with the spell weakened, and
FREE LIBRARIES AND READERS 101
half longing for your guidance With those having the instinct
for knowledge you may be more readily successful But for
your own sake, dull acquiescence is not so fascinating as the
conquest of the gamey scoffer at your mission
But, I pray you, do not be discouraged with the seeming
small results It will be long before your statistics will show
much, and then not constantly Every propulsion into the
higher planes leaves a vacuum which the new generations of
readers rush in to fill, and so keep the percentage tolerably
constant But the work well begun may be trusted for its own
development
In conclusion let me say that the day is passed when libra-
nanships should be filled with teachers who have failed in dis-
cipline, or with clergymen whose only merit is that bronchitis
was a demerit in their original calling The place wants pluck,
energy, and a will to find and make a way. We are but just
beginning to see the possibilities of the free library system;
and the progress of the last score years must be taken as an
earnest for the future. Hand m hand with the home and the
college, the free library with its more ductile agencies, with
its more adaptable qualities, must go on to assert the do-
minion that belongs to it, if librarians are faithful to their
trust and recompense the people as they ought.
SOME OTHER BOOK
One of the problems of the librarian is to supply the
various demands and needs of readers from a stock
which fluctuates and changes as does that of the book-
seller. The book just issued is as unavailable to supply
the next inquiry as the copy just sold from the book-
seller's shelf. The books asked for being "out," his
mental query is "what else have I which will supply the
demand?" Mr. William Howard Brett, librarian of the
Cleveland Public Library, discusses different phases of
this subject in the following paper.
A sketch of Mr. Brett appears in Volume 1 of this
series.
It was, I believe, a Boston man, one of Mr. Howells' Boston
men, who reported a conversation between two clothing mer-
chants on the deck of a Hudson River boat somewhat as fol-
lows—I abridge. Speaking of business methods, one says:
"You know, Mr. Rosenthal, it's easy enough to make a man
buy the coat you want him to if he wants a coat, but the
thing is to make him buy the coat you want to sell him when
he don't want any coat at all. That's business."
In a book-store, he who merely hands you out the book you
ask for, ties it up, and takei the price, less the customary dis-
count, shows no particular ability, but he who, if the book you
ask for is not in, shows you something else in the same line,
but better, or, if the book is in, something else of interest in
the same connection, or suggests something which you hadn't
thought of but need, that man is a salesman.
History repeats itself. The old Roman libraria was the book-
seller's shop. The modern circulating library is much nearer
the book-store in its methods of work than its mediaeval pred-
ecessor, or its contemporary, the Reference Library.
One of the problems of its librarian is to supply the various
demands and needs of its readers from a stock which fluctuates
104 WILLIAM HOWARD BRETT
and changes as does that of the bookseller The book just
issued is as unavailable to supply the next inquiry as the copy
just sold from the bookseller's shelf. The book asked for be-
ing out, his mental query is, "What else have I which will supply
the need?" A history of England or a text-book in geology
asked for, and not on the shelves, it would naturally occur to
the least experienced assistant to suggest another, but even in
so simple a case it would need some knowledge of the books
upon the subject to suggest a suitable substitute. In the case
of paraphrastic titles the alternate might not so readily sug-
gest itself Butler's "Land of the Vcdas" would suggest other
books on India, but it might be necessary to inquire whether a
description of the country or its history or something about
Christian missions to India was wanted. The "River of Golden
Sand" would hardly suggest Burmah, although the "Land of
Desolation" might Greenland. Some titles tell nothing. Waller's
"Six Weeks in the Saddle" might be anywhere else rather than
in Iceland, for I believe they have neither horses nor roads
there Being asked for the "Region of Eternal Fire," one would
naturally turn to the Theological department (No. 237.5), but
m vain It is an account of the petroleum fields of the Cas-
pian. The person who asked for it might want a book of travels
in that region, or he might be interested in oil — but that book
would be in
Suppose Mrs Oliphant's "Makers of Florence" is wanted,
and out, as it is likely to be Is it Florentine history which is
wanted? There is Trollope's "Florence" or "Sismondi." Is it
something about Dante or Savonarola? There are lives o£ each
or Geo Eliot's "Romola" for a vivid picture of Florentine life
and an account of the great preacher. Is Florentine art the
subject of interest? Perhaps a life of Giotto, whom Mrs. Oli-
phant numbers among the "Makers," and Grimm's "Michael
Angelo" or one of the histories of the Renaissance or of Italian
art would supply the want. The inquirer need rarely go away
without something. I know the illustrations I have used seem
commonplace, but they are fair specimens of the inquiries which
are made every day.
It is occasionally necessary to give some other book for an-
other reason, as in case one asks for Macaulay's England to
read about the Wars of the Roses, or Bancroft, to study the nul-
lification movement. Sometimes, too, the book asked for, al-
SOME OTHER BOOK 105
though it covers the ground, is clearly not the best book for
the individual case, as a boy asking for one of the larger treat-
ises on chemistry, when a brief text-book would serve him bet-
ter, or for an elaborate constitutional history, when he would
find what he wanted in McMaster's first volume, which he might
read, while the other he surely would not.
Sometimes, too, in the interest of the fair consideration of
a subject, one may suggest books treating it from another point
of view, as, for instance, Lingard's England, as well as the
Protestant historians, or Carey and Thompson on Political Econ-
omy, as well as Sumner and Fawcett.
One of the most valuable tools of the librarian is the list
of historical fiction published by the Boston Public Library.
We all know it and use it. No small part of its usefulness
lies in what I may call its reversible action Intended primarily
to suggest to the reader of history such stories, poems, or
dramas as may illustrate the period and the events he is study-
ing, it may be made to serve equally well the not less useful
purpose of leading those who are already wandering in the
flowery fields of fiction into the straiter highways of history.
I believe it more often happens that the reader of an historical
tale becomes so interested in the subject, that he turns to his-
tory for more information, than that the reader of history looks
up illustrative fiction. I recall an instance in which the in-
terest awakened by Bulwer's "Harold" served as the impulse to a
course of reading in English history, including some of the best.
In another case "Anne of Geierstein" led to the reading of the
lives of Richard III , Margaret of Anjou, and Charles the Bold,
and in another case Dickens' wonderful picture of Paris during
the Revolution in his "Two Cities" led to the reading of many
books and the acquisition of a fair knowledge not only of the
revolutionary period, but of French history generally. Such
instances might be multiplied.
If we consider how largely fiction is drawn from our libraries
in proportion to history, and if we agree that the reading of
more history is a desirable thing to promote, we have here a field
for useful work.
Novels may also suggest the reading not only of History,
using the term in its broadest sense as including also Biography
and Travels, but may lead off into almost every field of human
knowledge and thought. An interesting paper might be pre-
io6 WILLIAM HOWARD BRETT
pared upon the suggestivcness of novels — Fiction as a doorway
to the literature of knowlcge — but it is no part of my present
purpose to discuss fiction except incidentally as a department
of the library in which there is frequent occasion to recom-
mend some other book than the one asked for.
The librarian may have frequent opportunities of recom-
mending a better book than the one asked for The inquirer
for some worthless story, something which could have no place
in any classification of literature, will generally take a better
one if it is shown and a little effort made to interest him in it.
Of course, judgment and tact must be used I am reminded of
a regimental sutler whose suavity of manner and desire to
oblige made some amends for the meagrcncss of his stock. One
sweltering summer day a report spread that he had received
some ice-cream, and the boys came rushing down to the sutler's
tent for some of it. "No," he "had no ice-cream, but he had
just cut an elegant cheese." The person who inquires for Mrs.
Stephens' novels will hardly want Bishop Stevens' sermons, and
possibly the inquirer for Mrs Holmes' "Tempest and Sunshine"
will not be interested in the Doctor's "Autocrat," but she might
read the "Guardian Angel," and the "Breakfast Table" series
later
Of course this work of suggesting better books and of di-
recting reading into more useful channels lies among that very
considerable portion of the users of our public libraries who read
for entertainment and without a definite purpose. To the person
who comes for information upon a particular subject or to the
student who is intelligently pursuing a definite course such sug-
gestions would be unnecessary, sometimes even impertinent.
All of this work of suggestion requires personal effort, much
of it, and much time. We have heard at our various meetings
many discussions as to the best methods of library work, the
most expeditious and accurate way of doing all the various
business of the library as well as the classification and cata-
loguing of the books, all of which belong mainly to the me-
chanical side of the librarian's labors. We have also had the
claims of what may be called, for lack of a better designation,
the literary side of a librarian's work ably presented and the
tendency to give so much attention to the mechanical deplored.
I feel like saybg just here, "You are both right." I believe
SOME OTHER BOOK 107
most thoroughly in bringing every part of the library machinery
into the most perfect condition and adopting every device which
will save labor and time, but I believe in it as a means, I be-
lieve in it because that librarian who has the routine work of
his library moving with the accuracy of clockwork will have
the more time for those better things which are the crown and
flower of his work
The weaver stretches carefully in his loom the strong, slen-
der threads of the warp, but he stretches them not for them-
selves, but that he may weave into them that woof which shall
make the fabric a thing of beauty and use. Catalogues, clas-
sifications, and charging systems are the warp of the librarian's
work, but they are empty and without beauty unless he weaves
them throughout with the woof of an ardent love for books, a
lofty enthusiasm for his profession, and so sincere an interest
m those who use his library, that he will spare no pains to help
them The man who can do this work well may feel that
there is little else in this world which is better worth the doing.
The old definition of the librarian, the custodian of the books,
is gone The later idea, which hardly extended his duties be-
yond the supplying of the book asked for, is going. More is
demanded of the librarian today He should be a power in the
community, a director of its reading, a leader in its progress,
and in the fullest sense of the word an educator.
It is his duty very many times to place in the hands of the
reader, not the book asked for, but some other book. It is not
the least of his responsibilities that the other book should be the
best possible book
HOW WE RESERVE BOOKS
Since no library can buy sufficient copies of a title
always to supply the demand, there arises the necessity
of reservation, That is, those who desire, may have
their names placed on a waiting list in the order in which
the book is to be issued to them. The following sym-
posium is a report from different large libraries, telling
how the problem has been solved by them. Libraries
contributing to this symposium include The Cleveland
Public Library, The Boston Athenaeum, The Brooklyn
Library, and the New York Mercantile Library.
CLEVELAND PUBLIC LIBRARY
When desired to do so, we reserve books which are out when
asked for. The request is made on a postal card of the fol-
lowing form:
THE PUBLIC LIBRARY.
Cleveland, 0 1888.
The book for which this application was made
is now in. It will be retained for you until
only Please bring or send this
card.
| | •§ 1 W.H. BRETTt
^ h< Q ft! Librarian
The applicant, who pays one cent for the card, addresses
it to himself and fills up the blanks with author's name, the
title and the date, even to the hour, as we have frequently more
than one application in a day for some popular book. These
cards are filed alphabetically by authors at the receiving desk
and are in charge of the assistant there. When a book is re-
turned for which a card is waiting it is as soon as possible
no APPRENTICES' LIBRARY
placed m the reserved case with a slip giving name of appli-
cant and date to which it will be kept The card is then dated,
the blank for date to which the book will be kept is filled, and
it is mailed. For instance, Mr. Wm Cowper asked for a copy
of "Robert Elsmere" on Oct. 25 It was not in and he left
a card for it, but as there were about twenty-five cards already
filed and we have only six copies of the book, his card was
not reached until Dec. 28. Then a copy of the book was placed
m the reserved case with a slip marked "Cowper — 30," and his
card filled out and mailed to him.
If Mr. Cowper calls on or before the 30th, bringing his
card, he gets the book, if not, it goes to the next applicant.
This plan has been in operation four years, is used largely, and
is satisfactory. It is fair, for all users of the library have the
same chance, and it generally gets the books to the people who
really care for them most. W. H. BRETT.
APPRENTICES3 LIBRARY
We have a plan for reserving books somewhat similar to
that of Mr. Brett in successful operation for over eleven years.
A postal card is addressed by the applicant himselC to avoid
any chance for mistakes. On the other side there is room for
the name of the book required to be reserved, which the appli-
cant likewise fills in. Each card is numbered consecutively, so
that if there is more than one applicant for the same book the
lowest number gets the preference. This card contains a printed
notice that the book will be reserved for twenty-four hours,
and will be delivered, during that time, on presentation of the
card When the applicant has filled out the card properly it is
placed in a cloth case, about the size of a 12° book, which is
put on the shelf where the book belongs, so that as soon as the
work in question, or a copy of it, is returned it is immediately
discovered that it is to be reserved. The book is then placed
in a special place, and the card is stamped with the date and
mailed to the reader. If he fails to make application within
twenty-four hours, it is replaced on the shelves, or reserved
for the next applicant in order, if there is one.
All our books, without any exception, may be retained two
weeks. And all books, except new books, can be renewed for
an extra week (but no longer), provided application is made
HOW WE RESERVE BOOKS in
before the original two weeks expire Only one renewal is
allowed. Consequently no book in our library can be kept
longer than three weeks New books cannot be renewed or
reserved until they are three months in the library. As we
largely duplicate our popular books, the necessity for reserving
books does not exist with us in the same degree as in libraries
where only one or two copies of a popular book are purchased.
Still, no library can buy sufficient duplicates to be able always
to supply the demand, hence the necessity for reservation. This
privilege is especially serviceable in silencing chronic kickers —
who abound in all libraries — who will gravely inform you that
they "have been asking six months" for a certain book, without
success. As any book can be reserved after three months it
is obviously the reader's own fault if he neglects to avail
himself of the privilege of a reservation card, for which we
charge two cents, to cover cost of printing.
J. SCHWARTZ
BROOKLYN LIBRARY
Should a subscriber particularly desire a book which is not
on the shelf when asked for, he can, should he prefer it, rather
than draw anything else, leave his slip open for it.
The order-slips are dated so as to give the sequence in
which applicants are to be served where, as is likely to be the
case with new books, several people are waiting for the same
work at one time; and the first copy of the book that comes
in fills the first order. As soon as an order is filled the fol-
lowing postal notification is sent, the dates and title of book
having been filled in:
THE BROOKLYN LIBRARY
Brooklyn, N. 7. 1888.
The following work for which you left your
account open has been received and charged to
you this day, and will be retained for two days (but no longer)
from this date. When you call or send for the book, this notice
must be presented at the desk. W. A. BARD WELL,
Librarian
112 NEW YORK MERCANTILE LIBRARY
Any other books drawn by the applicant during the time he
is wailing for the one ordered are charged as extra, at two
cents a day (or ten cents a week).
By this plan those who are especially desirous to obtain a
particular work arc enabled to do so The only inconvenience
experienced is being for a short time without a book, or the
drawing of an "extra" at a slight charge. It has not been
our custom to take orders for books to be charged as "extra"
books from date of registry and notification, as this plan would
necessitate the purchase of a greater number of copies of new
and popular works than our library has means to supply. But
if a member wants a given work sufficiently to leave his slip
open for a short time, this arrangement insures his receiving
it. The postal cards for the notices are furnished by the library
free of charge. Their circulation through the mails serves,
perhaps, to some extent as an advertisement of the institution.
W. A. BARDWELL.
NEW YORK MERCANTILE LIBRARY
Those of our members who so desire may have books re-
served for them by leaving an order for the book they want
and paying two cents. These orders arc made out on the blank
forms used in the library for general use, dated, and then ar-
ranged alphabetically under the titles of the books. The earliest
orders received are of course filled first. When a book is ob-
tained the order which it is intended to fill is placed in one
end of it and then laid aside in a place provided for this use.
The clerk in charge of this department then fills out the
following notice, which is printed on the back of a postal
card, and at once mails it to the member whose order is in
the book:
MERCANTILE LIBRARY.
TI i. L z. ; . **tor Place, N Y 1888.
the book asked for by you fc now at the li-
brary, and will be retained until eight o'clock
evening. Bring this card with you when you call for the book.
Respectfully yours,
W. T. PEOPLES,
XT « , . . . Librarian.
No book is retained over two days.
HOW WE RESERVE BOOKS 113
If the member fails to call for it within the time specified
in the notice, it is removed from its place and put in circulation.
If the member still wants the book he will have to make out a
new order and let it take its turn.
In addition to the above plan we have a system of delivering
books at members' residences or places of business. For five
cents each, we sell postal cards, ready for mailing, which secures
the delivery of a book to the place designated, and the return
of a book to the library
The following form shows the order printed on the back
of the postal card:
RULES TO BE OBSERVED IN USING STAMPED ORDERS
1 Write your name and address distinctly in ink.
2 Give the names of the authors of all books applied for.
3 Put the names of several books on every order. One
of the books named will then be sent.
4 Have the return book ready for the carrier when he
calls for it.
FOLIO \Returns
I
Wants one of the following:
Name Address
On the face of the postal card the address is printed as
follows :
MERCANTILE LIBRARY,
ASTOR PLACE,
City.
W. T. PEOPLES.
BOSTON ATHENMUM
Our method of reserving books is similar in the main to those
detailed above, but our charging system (by which two cards,
kept in a pocket in the book while it is on the shelf, are signed
by the borrower and left at the charging desk while the book
is out) causes some differences. When an application is made
for a book to be reserved, the attendant in charge writes the
ii4 BOSTON ATHENAEUM
author and title of the book and the name and address of the
applicant m a reserve-book In this the ruled lines are num-
bered consecutively (to avoid the inconvenience of several figures
we usually number to 100 and then begin the notation again),
and the number corresponding to the application is written in
red mk upon the mamlla card belonging to the book to be
reserved just below the name of the person who has it at the
time. When the book is returned and the last borrower's
name stamped across on the manilla card, preparatory to re-
placing the book upon its shelf, the red number is of course
seen by the assistant, and the reserve-book is consulted for the
name of the person next desiring the book. The following
postal card is immediately filled out and mailed to the applicant,
and the book is retained at the charging desk.
BOSTON ATHENJEUM, 188 .
DEAR
asked for by you, has been returned, and is now charged to
you. It will be retained for you today and tomorrow, which
will be counted as part of the * days during which you
are allowed to keep it out
Yours respectfully,
CHARLES A, CUTTER,
Librarian.
The postal cards are furnished by the library. The only
restriction in the reservation of books is in the case of new
books (books received within a year). A person being allowed
by our rules to have out but one new book at a time, the appli-
cant must leave his card free from any such, if his application
be for a recent publication. Thus, if a new book is out upon
the applicant's name when the book 'applied for is returned,
it is not reserved for him, but goes to the next applicant, or if
there is no other, is allowed to circulate in the ordinary way.
Otherwise the first applicant would have charged to him two
new books at once. KATE E. SANBORN.
When a book not in the library is asked for, the askcr's name
is written in red mk on the back of the card submitted to the
Library Committee. If the purchase is approved by them, the
*7, 14, or 30.
HOW WE RESERVE BOOKS 115
card is kept in the alphabetical index of books ordered and as
soon as the book comes the card is put into it by the entry
clerk. When it comes in due course to the cataloguer her eye
at once catches the name in red She fills and mail the follow-
ing postal:
BOSTON ATHENJEUM, 188 .
DEAR SIR:
asked for by you, has been received, and will be ready under
the rules to be taken out on the day of
It will then be retained for you two days, which will be counted
as part of the seven days during which you are allowed to keep
it out.
Yours very truly,
CHARLES A. CUTTER,
Librarian
At the same time a long narrow slip of paper, of a bright
pink color, to arrest the attention of the attendant who puts
in the library plates, and also of the attendant who arranges
the books on the show-case, is inserted in the book On this
is printed'
To be kept for
till
This is filled with name and date corresponding to the above
postal. The slip is long in shape to prevent its slipping down
and being lost in the book.
EMMA L. CLARKE.
THE NEW NOVEL PROBLEM AND ITS
SOLUTION
How to supply the large and ever-increasing demand
for popular fiction without appropriating to that end too
great a proportion of the funds of the library, is a diffi-
cult problem. Although perhaps it is not wholly solved
by the plan of pay duplicate collections, this plan lightens
the burden of librarians and saves annoyance to card-
holders. These collections generally consist of multiple
copies of new -popular fiction.
In recent years much has been said for and against
the practice of operating pay duplicate collections in
public libraries, and the last word probably is not yet.
No doubt the lack of competition made the problem less
involved in the earlier days. The scheme was initiated
in the St. Louis Public Library in 1879, and was once
widely known as "the St. Louis Plan.1' Its workings
are seen in the following paper, a contribution to The
Library, (an English quarterly) by Frederick M. Crun-
den, librarian of the St. Louis Public Library.
A sketch of Mr. Crunden appears in Volume 1 of this
series.
"Nowadays when we speak of literature we mean novels,"
says one of the leading critical journals of America. When a
librarian is asked about "new books," he may safely assume, in
a great majority of cases, that the inquirer refers to new
novels. Prose fiction is the accepted literary art form of the
nineteenth century. It not only affords the most fascinating
intellectual entertainment, but it is also the most efficient agency
for insinuating all kinds of information and for directly im-
parting knowledge of manners and customs, and, most important
of all, of human nature and the springs of human action. It
is also the most available and effective medium for the ex-
n8 FREDERICK MORGAN CRUNDEN
pression and advocacy of every variety of opinion on all the
questions of 1he day. It furnishes something attractive to
every taste and every mood, to every age and condition o£
life It makes you laugh or cry, or both at once, or suspends
all but the unconscious functions of the body in the breathless
excitement of a situation. There is no child who docs not en-
joy a good story, and the man or woman who does not marks
a case of atrophy or arrested development.
It is not surprising, therefore, that about 75 per cent, of
the circulation of public libraries consists of prose fiction.
This is particularly to be expected in a country like the United
States, where long hours and arduous labour use up the nervous
forces and leave, at the close oE the day, little desire or capacity
for anything beyond amusement Such, however, is the natural
human solicitude for other people's morals, that men and
women who take pride and pleasure in knowing all the new
novels are loud and frequent in their expressions of regret at
the large percentage of fiction read in public libraries. So long
as the objector is moved solely by a laudable concern for the
moral welfare of his fellows, he is not a dangerous person;
but when he appears as an argus-eycd taxpayer protesting
against the use of public money for the purchase of story-
books, he must be hearkened to—and mollified. It would be a
happy disposition of difficulties if these protestants could be
set to fight it out with the more numerous "kickers," whose
constant complaint is that the books they want (viz,, the latest
novels) are always "out." An amusing incident to this array-
ing of opposing forces would be the puzzle of placing the man
who on Monday objected to the waste of money on novels,
and on Wednesday wanted to know why more copies were not
bought of a recent novel he was anxious to read. Unfortunately,
the librarian stands between and receives the fire of both sides
In the discussion of this vexed question certain general prin-
ciples should be laid down and applied to its settlement.
i. Prose fiction of good quality is literature, and just now
the most popular and prevailing form of literature. More even
than the drama it "shows virtue her own feature, scorn her own
image, and the very age and body of the time his form and
pressure" The great novels and the more popular of minor
novels are presupposed. It is assumed that any reference to
NEW NOVEL PROBLEM AND ITS SOLUTION 119
the character-creations of Scott, Dickens, Thackeray, Hawthorne,
George Eliot and other leading novelists, will be understood
by all persons of the least pretension to cultivation. It is, there-
fore, the duty of a public library, both as a popular educator
and as a purveyor of elevating entertainment, to supply to the
public the works of the best and the better novelists, and to
supply them in quantities adequate to the demand Applicants
for "Ivanhoe" or "Romola" or "David Copperfield" should sel-
dom be disappointed. Failing to get one of these, they are
not likely to call for a better novel, or for a work on physics
or the differential calculus. They are more likely to take the
first novel that comes to hand, however inferior. The better
novels, then, should be supplied in unlimited number. If "Van-
ity Fair" is repeatedly reported "out," get more copies: keep
on buying more till it is nearly always "in" Better have in
circulation one hundred copies each of "The Newcomes" and
"Les Miserables" than ten copies of each of these works and
one hundred and eighty volumes of a number of inferior novels
— or any other books. In short, a public library should buy
as many copies of the novels of good quality and perennial
popularity as may be necessary to supply the demand. If the
demand increases with the supply, so much the better. There
is no better book than a first-class novel.
2 Conversely, it is not the office of a public library to meet
the multitudinous call for the book of the hour ; any attempt to
do so must prove futile and in the end fatal. This fact is
recognized by library managers, and no such attempt is made.
But card-holders do not understand the situation; and every
librarian and every assistant who comes in contact with the
public must meet numerous complaints from readers who vainly
call again and again for new books (chiefly novels) and "can-
not see why you do not get more copies."
To meet this difficulty, to satisfy, in some measure, the eager
desire of numerous card-holders for the book that everyone is
talking or hearing about, the St. Louis Public Library has for
years maintained a distinct department, called the "Collection of
Duplicates." This collection consists chiefly of multiple copies
of new popular novels. Of every book in it there is at least
one copy in the regular collection. It is, as its name indicates,
a collection of duplicates A volume may be drawn from it by
120 FREDERICK MORGAN CRUNDEN
any registered card-holder on payment of five cents a week.
Single-issue cards are sold for five cents (zYzd.), cards good
for five books for twenty- five cents; and for one dollar a card
is furnished which entitles the holder to twenty-five volumes
A card-holder may draw as many books at one time as he may
desire.
When announcement is made of a new book by an author
of established popularity, such as Mark Twain or Blackmore
or Bcsant, or of a novel by a new author with advance notices
that give assurance of merit, such as "No. 5, John Street," or
"Forest Lovers," two copies are ordered for the regular col-
lection, and for the collection of duplicates as many as we feel
reasonably sure will "go," — ie, as many as are likely to keep
in circulation until they have approximately paid for them-
selves Sometimes we order only one or two for the duplicate
collection: in other cases we feel safe in buying ten or a dozen
at the outset. If these all go out immediately, and there is still
an eager demand, we buy more, gauging purchases by the prob-
able extent and duration of the "run," and basing our judgment
on the intrinsic merit of the book, on the methods of adver-
tising, and on local interest. Perhaps I can best explain by
specific illustrations.
For the first year or so after "Ben Hur" appeared two
copies in the regular collection were sufficient to supply the
demand. After a while religious sentiment began to find great
merit in it. We put a few copies in the collection of duplicates,
then a few more, then ten more, then twenty more, till finally
we reached a total of fifty. These for a while were insufficient
co meet the call. Later, many idle copies appeared on the
shelves; but the whole lot cost the library nothing,
No book has ever had a greater "run" in St. Ilouis than
"Trilby." In addition to the general influences three of the
largest literary clubs, all meeting in church guild or lecture
rooms, gave severally an evening to criticism and discussion
of the novel Of its popular qualities we had knowledge through
its serial publication. But we began with a conservative order
for two regulars and four duplicates. From time to time the
number was increased till the total reached one hundred, six
regulars and ninety-four duplicates. For some eight or ten
weeks none of these ever got to the shelves, being absorbed by
NEW NOVEL PROBLEM AND ITS SOLUTION 121
the "reserve list" as soon as returned. When duplicate copies
began to stand idle on the shelves they were transferred to
the regular collection, and made available to card-holders who
were waiting their chances for one of the regular copies. The
ninety-four "CD's" more than paid for the whole hundred;
thousands of readers were supplied; and we had enough "Tril-
bys" left to last, it would seem, for all time to come.
Just now the favourites here — and I suppose throughout
the country — are "David Harum" and "Richard Carvel." The
author of the former had not been heard of before. Last
October the book appeared on the counter of a local bookstore.
A copy was ordered on approval A glance through it showed
that it had the elements of popularity, and another "regular"
copy was bought A few days later, favourable reviews having
in the meantime caused some call for it, three copies were placed
in the collection of duplicates. Since then the number has been
gradually increased, till we now have fifty copies. These never
reach the shelves, the "reserve" list containing about forty names
for "regulars" and ten for "duplicates." If this continues we
shall add twenty-five copies more. We should probably have
done so before this if a very limited book-fund had not com-
pelled extreme caution. The author of "Richard Carvel" had
already achieved a succts d'estime and was a St. Louis boy.
But we were in shoal water, and our first order was for only
one regular and two duplicates. A member of the staff hur-
ried through the book, and a few more copies were immediately
ordered. Favourable reviews created a demand, and additional
copies were purchased. We now have twenty-five, all of which
are bespoken a week ahead. August is not the reading time of
year, and we shall probably double the number in the autumn.
Popular magazines may be classed with new novels as read-
ing matter for which there is an active demand for a limited
period. We meet this call by placing in the collection of dupli-
cates a varying number of copies, depending on the popularity
of the respective publications. Of "Century" and "Harper,"
for example, we take twenty-six copies, two for the reading-
room and twenty-four for the collection of duplicates. Of less
popular periodicals, such as "The Atlantic," we take one for
the reading-room and one for the collection of duplicates.
Frequent call for a circulating copy of a magazine results in
122 FREDERICK MORGAN CRUNDEN
the addition of one or more copies to the collection of dupli-
cates Magazines are issued at the same rates as novels The
more popular pay for themselves and make up any deficit on
the others. The surplus copies beyond what we want to preserve
(we bind six copies of "Century" and "Harper") we sell at a
reduced price as soon as a later number appears
Occasionally we have recourse to this department to supply
an eager, but temporary, demand for new books other than
novels, such, for example, as Mark Twain's "Following the
Equator," Nansen's "Farthest £iorth," and Nordau's "Degen-
eracy" Sometimes we accommodate clubs by placing in the
collection of duplicates two or three or half-a-dozcn extra copies
of some standard work they are studying These volumes par-
tially pay for themselves; they aid in the educational work of
the library; and they are ready for any sudden demand from
another club taking up the same topic. Some years ago our
public school teachers were directed to use Rhind's "Vegetable
Kingdom" in preparation of their lessons in botany. The book
was too expensive for the teachers to purchase individually;
and the library was not justified in buying so many more copies
of a high-priced book than were necessary to supply the normal
demand The extra volumes were placed in the collection of
duplicates: for ten cents each teacher had the use of the book
for two weeks' the net expense to the library was small; and
it obtained at about one-fourth price enough copies of a stand-
ard work to last for years. After two or three years, upon
the cessation of the special demand for the book, a number of
copies were sold, and most of the balance were transferred
to the regular collection. We thus had eight or ten copies of
this valuable work for about the cost of two, besides having,
for several years, rendered valuable assistance to a considerable
body of teachers An active Shakespeare cult that flourished
in St. Louis for a number of years, which fructified in "A Sys-
tem of Shakespeare's Dramas" by one of the leaders, created
a demand for another expensive work, Gcrvinus's "Commen-
taries." This was met m the same way and with the same
result. But these are exceptional and subordinate uses : the
chief and constant service of this collection is to meet, without
expense to the library, the clamorous, but temporary, demand
for successive popular favourites.
NEW NOVEL PROBLEM AND ITS SOLUTION 123
Does it work? Does it accomplish the object? Does it give
entire satisfaction to the public?— Yes, it works. In great mea-
sure it accomplishes its purpose. But it does not give entire
satisfaction. Was anything ever devised that did give entire
satisfaction to thousands of people whose selfish interests were
concerned? It is as satisfactory a solution as may be expected
to a problem that contains the human factor. It disarms the
objecting ratepayer; it furnishes the latest novel with reason-
able promptness to everyone whose desire to read it reaches
the degree of "tuppence-ha'penny"; and it benefits even those
who do not use it by greatly lessening the number of com-
petitors for the regular copies. To refer again to "Trilby"
for an illustration. If we had not had this special collection
we could not have increased the number of regular copies much
— certainly not beyond ten. In the course of ten weeks the
"C D " copies were read by over a thousand persons — probably
fifteen hundred — who would otherwise have been competitors
for the six or the ten "regulars" And just think of the fric-
tion thus avoided, of the verbal collisions warded off by these
ninety-four buffers! Consider the saving of the sickness that
comes of hope deferred, and the possible profanity prevented'
The "collection of duplicates" does not grow As soon as
the "run" on a book is over the extra copies are transferred to
the mam library. It is thus a constantly changing collection.
The only permanent feature consists of certain fine sets of
standard novelists, Dickens, Thackeray, Bulwer, Dumas, Hugo,
and Scott. Though picked up at auction sales at half-price or
less, these editions would not have been bought for the regular
collection. In this special department they perform a useful
function as a reserve to supply a pressing want or to gratify
a fastidious taste that gladly pays five cents for a clean volume
with large type, fine paper, and good illustrations These books
in time pay for themselves: it is only on that basis that they
are in the library at all : they perform a useful service to a few
without in the least infringing on the equal rights of the gen-
eral public. Indeed, as in the case of the new books, they les-
sen, to the extent of their use, the demand for the copies in
the main collection
This department was established for the purpose above set
forth, not, of course, with any view to profit. It does, how-
ever, yield a net profit of £40 to £60 a year. This is added
124 FREDERICK MORGAN CRUNDEN
to the general book- fund; and thus again the collection of
duplicates mures to the benefit even of those who do not use
it. When the plan was adopted this was a subscription library:
it has worked equally well since the library was made free. It
offers a special accommodation to those willing to pay for it
without in the slightest degree interfering with the equal rights
of card-holders who do not care to avail themselves of the
privileges it offers Indeed, as has been pointed out, it benefits
even those who may condemn the plan. It is voluntary co-
operation grafted on the trunk of a rate-supported institution,
which represents the enforced co-operation of all the citizens,
those who use the institution and those who do not; and in
the same manner it inures to the benefit of all.
The plan was adopted some years ago by the Mercantile
Library of this city, and is about to be tried by another of the
large public libraries of the country.
FREDERICK M. CRUNDEN.
THE EFFECT OF THE TWO-BOOK SYSTEM ON
CIRCULATION
The earlier privilege of circulation was limited to one
book at a time. Permission to take out two, only one of
them fiction, was regarded when introduced as quite rad-
ical. The allowance of two books originated in an effort
to stimulate the circulation of non-fiction, and was gen-
erally adopted about 1895.
In an endeavor to discover to what extent the "two-
book" system influenced the reading of non-fiction in
public libraries, Dr. E. A. Birge, then president of the
Wisconsin Library Association and later president of
the State University, sent a questionnaire to leading li-
braries. The result was embodied in a report read be-
fore an Inter-State Library meeting at Evanston, 111.,
February 22, 1898
A biographical sketch of Edward Asahel Birge ap-
pears in Volume 3 of this series,
Several years ago my attention was directed to the two-
book system in public libraries, and it seemed to me that an
investigation of the effect of this system on circulation might
be of interest to librarians. Accordingly, I sent out, last De-
cember, a circular to all free public libraries in the United
States containing 5000 or more volumes,1 making inquiries re-
garding the effect of this system on the circulation, both in its
amount and character. In the latter particular two possibilities
were suggested in the circular. The effect of issuing two books
might be to lead the borrower, who would otherwise read only
fiction, to extend his reading into the other classes of literature,
or the two-book privilege might induce the reader of solid lit-
erature to add a novel to the work which he would otherwise
1T!he circular was also sent to a few smaller libraries, especially in
Wisconsin,
126 EDWARD ASAHEL BIRGE
take. The two-book system might, therefore, increase or di-
mmish the percentage of fiction in the circulation of the library,
and it was to this point especially that my attention has been
directed in the inquiry.
Something more than 400 circulars were sent out and 316
replies have been received— between 75% and 8o%— many being
accompanied with long and valuable letters from the librarians,
whose aid I wish to acknowledge with the warmest thanks.
Most of the r oo libraries which did not respond were small,
having between 5,000 and 10,000 volumes. About 30 libraries
having more than 10,000 volumes failed to respond, and a second
circular was sent to them, bringing m return 15 replies. The
reports are, therefore, fairly complete for the libraries of the
country containing more than 10,000 volumes.
One hundred and forty libraries of those which reported cm-
ploy the two-book system; 176 do not. I include in the first
list only those libraries which extend the two-book privilege to
all, or most, of the patrons of the library. I do not include
those libraries which grant the privilege of two or more books
to teachers or special students only.
Date of Adopting the Two-Book Privilege- — Most of these
libraries adopted the two-book privilege since 1893, as the fol-
lowing table shows :
Libraries adopting the two-book system as follows:
Earlier than 1892 22
In 1892 I
" 1893 3
" 1894 15
11 1895 28
" 1896 36
" 1897 27
Not stated 8
Total 140
In view of the decline in the number of libraries adopting
the system m 1897, we shall not be far wrong if we estimate that
about 160 public libraries of 5000 or more volumes employ the
two-book system.
I was surprised at the large number of libraries which have
TWO-BOOK SYSTEM AND CIRCULATION 127
been employing the two-book system for many years. Certainly
no library can claim a patent on the idea. Boston began the
custom in 1852; Peacedale, R I., claims it in the same year;
Worcester, Mass., has had it for many years; Marysville, Cal,
founded in 1859, has "always" employed it, as have Alameda,
Cal, Lexington, Mass, and Portland, Ore. Cleveland, O.,
adopted it "20 years ago," as did Bay City, Mich. Fort Dodge
Iowa, claims to have used the system in 1872; Petaluma, Cal.,
in 1880, and the Apprentices' Library, Philadelphia, in 1882.
Woonsocket, R. I., employed it from the founding of the li-
brary in 1865 ; Emporia, Kansas, in 1884 , Norfolk, Ct, in 1889 ;
Peoria, 111, in 1889-90 It is plain from the returns that in
some of these libraries the custom was a survival of the habits
of a "social library" rather than a system adopted to meet the
needs of the public library, and to enable it to perform more
perfectly its services to the community.
In 1894, Mr. C. K Bolton, the librarian of the Brookline
(Mass ) Public Library, published an article in the LIBRARY
JOURNAL, which was the proper beginning of the recent move-
ment toward the method, and with its appearance began a rapid
change to the system on the part of many of the larger and
more progressive libraries This is the true origin of the two-
book system, as a system to be investigated, and I am not con-
cerned to decide as to the first appearance of the practice. It
was certainly found in 1894 in libraries scattered from Mas-
sachusetts to Oregon and California, but its presence did not
influence libraries to any marked degree before the appearance
of Mr. Bolton's article
In the distribution of libraries using the system, there are
some points of interest. I addressed 14 circulars to libraries
in Maine and received every one back, carefuly filled out, but
no library in the state uses the system; all are small except
that of Portland Indiana reports only one two-book library—
Terre Haute. Iowa, one— Fort Dodge. In Connecticut n li-
braries responded out of 14 addressed, and all but two employ
the two-book system. This is the largest proportion in any
state in favor of the system
Relation of Size of Library to Method of Circulation.— The
following table shows that the size of the library has had a
considerable influence on the method o£ circulation adopted:
Two-book
No Vols.
Libraries
5,000- 10,000
39
10,000- 20,000
49
20,000- 50,000
37
50,000- 7S,ooo
7
75,000-100,000
2
100,000- +
6
Total . , ,
UO
128 EDWARD ASAHEL BIRGE
One-book
Libraries
76
60
27
7
2
4
176
It thus appears that oC the libraries which reported, about
34 per cent of those smaller than 10,000 volumes employ the
system; about 44 per cent, of those between xo,ooo and 20,000
volumes; while of libraries above 20,000, over 57 per cent, issue
two books Most of the excess above 50 pei cent, lies in the
libraries between 20,000 and 50,000 volumes, and, as will be seen
later, the advantages of this system to the great libraries are
less than to the smaller ones.
Method of Isswng Two Books. — It is not my purpose to
discuss the numerous forms of card in use by the two-book
libraries. The most common type is that devised by the Brook-
line library. I find that 78 libraries issue two books on one
card, while 55 report that they employ two cards. In New Eng-
land, outside of Massachusetts, and in the Middle States, two
cards are used in the majority of libraries, while in Massa-
chusetts and the West tendency is strongly the other way.
Proportion of Patrons Making Use of the Two-Book Privi-
lege,—I have not been successful in securing statistics on this
point; the weakest part of library statistics is the number of
patrons. Some libraries have numbered their cards consecu-
tively through many years, and in no case is a library able to
state an exact number of "live cards." In most cases no return
was made by the library to my question regarding the number
of patrons using the two-book system, and usually where an
answer was given, it was an estimate — "small," "large," "nearly
all/' etc. I have the impiession, however, that a larger proper-'
tion of patrons make use of the system where one card is em-
ployed than where two cards are used. This is perhaps due
to the fact that two cards will be used in libraries which re-
gard the granting of two books as a sort of privilege, and so,
formally or unconsciously, restrict it Fourteen libraries, 10
TWO-BOOK SYSTEM AND CIRULATION 129
per cent, of the whole number, deny the privilege of two books
to children
Restriction on Books.— 23 libraries report that they have
no rule on this subject Most of the others permit only one
work of fiction to be drawn at once. Several report that they
allow only one new book, and this rule is doubtless a practical
necessity in many libraries which do not report it
Effect of the Two-Book System on the Quantity of Cir-
culation— The issuing of two books to one person undoubtedly
increases the circulation of the library beyond what would be
the case if one book were issued, yet I find in my correspondence
quite exaggerated estimates of this effect, in letters from both
advocates and opponents of the system.
The following table shows the ratio of the annual circulation
to the number of volumes in libraries of various sizes, as re-
ported to me:
No. Vols.
Two books...
One book
Average
5,000
to
10,000
306
10,000
to
20,000
3.88
3.38
3.63
20,000
to
50,000
344-
2.81
3.21
50,000
to
100,000
3.50
3.38
343
100,000
+ H-
3.33
362
342
Av.
349
3.29
338
It will be seen that the increase of the circulation in two-
book libraries is greater in the smaller libraries, and that in
the largest libraries the larger circulation is found among those
using the one-book system. It must be remembered that the
list of one-book libraries necessarily includes most of those
whose books are least well selected and whose administration
is least efficient. Their circulation would be tinder the average
in any case. I cannot believe, therefore, that the system adds
greatly to the average circulation, although doubtless it does
so in individual cases If we look at the libraries whose cir-
culation is largest in proportion to the number of volumes, we
find them among the libraries using the two-book system Phila-
delphia, with an annual circulation of over 14 volumes for each
book in the library, heads the list.1 St. Joseph, Mo., with a
circulation of 120,000 volumes from a library of 10,000 comes
next. Both of these use the two-book system. Los Angeles,
Cal., circulates n.8 volumes for each book in the library, em-
ploying the one-book system. These three libraries are con-
"Oae branch only of this library reported to me.
130 EDWARD ASAHEL BIRGE
spicuous for their large circulation. Very few others circulate
more than five or six books annually for each volume on the
shelves The Boston Public Library circulates only I 4 volumes
annually for each book in the library It is obvious that this
difference in circulation depends on the selection of the books
and the character of the library, as almost wholly circulating
or as one which makes the reference department an important
feature of its work
It seems to be generally true that only a small number of
persons habitually take two books at once, and undoubtedly a
considerable proportion of those who do so draw the second
book for another member of the family. In the latter case the
free issuing of cards to different members of the family would
result in an equal circulation on the one-book system. I can
see no evidence to warrant the idea, which seems to be some-
what prevalent among librarians, that the two-book system as
such would nearly double the circulation of the library. Still
more chimerical is the notion that the two-book system enables
the librarians to "pad" the circulation by getting patrons to
carry home books which they do not read Doubtless the
librarian in a small library who had little else to do might give
her mind to "padding" the circulation and could secure some
results. Perhaps she might even circulate her Patent Office
reports in this way by making their acceptance a condition of
taking a popular novel. But it is clear that the same amount
of attention bestowed upon legitimate means of increasing cir-
culation would be likely to have more effect, and that the libra-
rian who employed such means of swelling the apparent cir-
culation would probably not be so efficient in other ways as to
secure a large circulation of books really popular.
Effect on the Quality of the Circulatwn.~~The effect of the
two-book system on the quantity of the circulation is far less
important than its effect upon the quality of the reading done
by the patrons of the library. It has been the mam end of my
investigation to ascertain what qualitative effect the two-book
system exerts on the reading, and to determine, if possible,
how great this effect may be. For this purpose it is most con-
venient to divide the circulation of the library into two classes-
fiction and non-fiction Since the general tendency of unguided
reading and of reading for amusement merely is toward fiction,
TWO-BOOK SYSTEM AND CIRCULATION 131
the elevating effect of the two-book system, if any is present,
will be shown by a decrease, either absolute or relative, in the
amount of fiction read, and an increase m books from other
classes. To the determination of this effect I have given most
of my attention.
If I may judge from the scores of letters which librarians
have recently sent me, their particular aversion is that variety
of the human family which they term "the inveterate," "the con-
firmed," or "the persistent" reader of novels It is in my thought
to offer at this point a few words, if not in defense, at least in
explanation of this poor creature. I do this for more than one
reason. First, I am not in any way responsible for his existence,
nor does my duty call upon me to improve his character. Hold-
ing this independent position, I am perhaps able to judge him
somewhat more dispassionately than if my position called upon
me to reform him. Second, I sympathize strongly with Jowett's
opinion that "there are few ways in which people can be better
employed than in reading a good novel." I am conscious of a
very long list of novels charged to me at the public library, and
I am not at all sure that a strict librarian would not include
me among the "inveterate novel readers."
There are several facts which must be frankly recognized
by all of us, and especially by the librarian, whose aim is to
improve the character of the circulation of his library.
We must recognize that our age and race write and read
fiction. We must recognize this as a natural tendency of the
age, not to be condemned or regretted, but to be accepted as
the peculiar manifestation of the literary temper of this gen-
eration. We must also recognize and accept with equal frank-
ness the fact that much, if not most, reading will be done for
pleasure and relaxation; that is to say, human nature is so
constituted that men— and women too— will attempt to get their
thoughts outside of the routine of daily duties in some way, and
we cannot help seeing that for most people of the modern
world fiction furnishes one of the easiest ways of escape from
the hard facts of life into the freedom of the imagination.
It is to secure this freedom that most of the best reading
is done. It is the peculiar function of poetry to carry its lover
into the realm of fancy, to enable him to see by the "light that
never was on sea or land." It may instruct or elevate; it
I32 EDWARD ASAHEL BIRGE
must amuse, in the best and highest sense of that word. Doubt-
less some read poetry from a sense of duty, seek "fresh woods
and pastures new" for an imaginative constitutional, prescribe
to themselves doses of various poets to enable this or that emo-
tion properly to dilate. They are like the unsociable youth
whom I once advised to cultivate society, or more concretely,
"to invite a girl to go to picnics with him " "Yes, Professor, I
have often thought it would be good discipline for me." Now,
as no girl would accept an invitation to aid in social discipline,
so the Muses are deaf to those who would cultivate their society
from a feeling of duty. You may get from such reading the
sense of duty performed, but you cannot catch the spirit of
the poetry which you read; that comes to a wholly different
temper. But what poetry does for the more delicately organized
and cultivated natures, the novel does for us all. It offers an
easy way into the world of the imagination, and makes that
world homelike because peopled with creatures of like passions
with ourselves The imagination of each of us finds a level
beyond which it cannot rise, Few are so refined as to {eel at
ease in Shelley's rarefied atmosphere, and for like reasons the
minds of many, if not the majority of readers, find the atmos-
phere of all higher imaginative works too attenuated, and are
comfortable only in the lower levels of fiction.
A second fact of human nature, which we are always wont
ro forget, is that of mental inertia. I was much impressed by
a phrase in a letter from Bridgeport, Ct : "The habitual reader
of fiction gains courage to experiment with popular works on
history, etc" I do not know whether the writer intended to
emphasize the words which I have italicized, but I think there
is required a genuine exercise of courage when the novel reader
passes to another class of literature At all events there is a
great amount of mental inertia to be overcome when anyone
passes from a class of literature to which he has been habit-
uated to a class that is unfamiliar. We become conscious of
this inertia in ourselves when called upon to do any unusual
task I think that most of us would hesitate to try to learn
analytical geometry, or even to read Mill's "Logic." At any
rate, I should think long before attempting either task. I know
my own feeling when duty calls upon me to read a scientific
TWO-BOOK SYSTEM AND CIRCULATION 133
paper written, say, in Swedish or Italian, and I can keenly sym-
pathize with him who hesitates to change his novel for
biography.
To undertake a new kind of book is to venture the mind
into an untried country. Doubtless, the journey may succeed
and you may discover a new world, but unless you are bolder
than many you will hesitate to risk yourself in the experiment
unless you are fully assured that the new world is enough bet-
ter than the old to be worth discovery. This inertia is a
fundamental fact of the mind for everyone. The range of dif-
ferent minds differs enormously in extent, but even, those whose
education is the best and widest find it no easy task to carry
their reading far beyond the limits of the region which is
familiar to them
This mental inertia on the part of readers explains the hold
which an author, as such, independently of the merits of his
last book, has on his readers. Why are readers so anxious
for some other work by Roe or by Dickens, if the book of
their choice is not available? It is part of this same mental
inertia— part of the same characteristic which resolves life itself
for most men into a succession of commonplace duties. So it
comes about that an author may, in Trollope's phrase, "spawn
upon the public" an unlimited succession of works indistin-
guishable from each other except by name, yet each and all
beloved of his wide constituency of readers.
There are, therefore, three facts which the librarian is bound
to accept as furnishing an important part of the conditions
under which he works: (i) Our age and race naturally turn
toward fiction. (2) For most persons profit in reading will be
incidental to pleasure, and not the reverse. (3) While it is com-
paratively easy for a person to increase the amount of his read-
ing—this being merely a function of the time devoted to read-
ing—it is a far more difficult task so to overcome his mental
inertia as to extend his reading into new classes of literature.
If these facts are accepted, it is easy for the librarian to
understand the existence of the inveterate novel reader. The
pressure of daily duties, the tendency of the age, and mental
inertia— greatest in those of least education— make it certain
that a not inconsiderable proportion of the patrons of the library
134 EDWARD ASAHEL BIRGE
will read fiction, either exclusively or in far greater proportion
than any other class of literature. Yet the bare acceptance of
these facts is not the duty of the librarian. He must recognize
them as the public cannot do. But it is his prime duty as an
educator to extend the range of literature within which the
individual reader can find pleasure and profit. All persons,
except the most highly educated, need aid, and much aid, if
they are to pass from reading one class of books to find them-
selves at ease in a different literary field To aid them in this
mental growth is a task which often requires the employment of
the greatest tact and delicacy. The best qualities of an educator
are demanded for its successful accomplishment.
I was interested in the following letter from a librarian : * "I
consider it a rather delicate matter to regulate the reading of
patrons. It may be the only luxury and amusement a person
has, and it would be ridiculous to insist upon his taking a book
of biography instead of fiction. We see but a small portion of
our readers' lives We do not know their environment. We
keep trash and unwholesome books off our shelves and trust
much to the judgment of our patrons" It seems to me that
this quotation expresses the true temper toward this side of
the librarian's work. This endeavor to widen the mental hori-
zon of the reader is one which must be made with the greatest
care and consideration for the reader The mental enlargement
must come slowly and imperceptibly by natural growth, aided
and not forced by the librarian. The reader, even the "in-
veterate novel reader," may be turned from his erratic ways,
but if he is to be converted at all, it must ordinarily be done
without either convicting him of sin or obliging him to go up
to the anxious seat It is in the performance of this task that
the two-book system offers its best services. It enables the
librarian to add to the habitual reading of the borrower a book
of another class carefully selected and adapted to his individual
taste. Thus, the system, while of very little value as a mechan-
ical device, lends important aid to the librarian who regards
himself as an educator of the community. It enables him to
educate without trying to reform his patrons; to teach without
compelling them to learn; to widen their mental horizon in a
1 Akron, Ohio. M, P. Edgerton.
TWO-BOOK SYSTEM AND CIRCULATION 135
natural, sympathetic way; in a 'word, it enables him to aid their
mental growth without posing as a teacher or making his patrons
feel that they are the objects of a reform.
There is considerable difficulty in determining the effect of
the two-book system on the quality of circulation. The im-
portant fact to be determined is the relative circulation of fic-
tion as compared with other classes of literature; but even
this simple relation is not easily ascertained. The chief difficulty
in the way lies in the various methods in which the libraries
keep their statistics. Some libraries include all children's books
together as "juvenile"; others class juvenile fiction as a part of
general fiction; others still class juvenile books and fiction to-
gether Of course, these methods give very different results,
as the percentage of fiction is higher in the reading of children
than m that of adults.
It is, therefore, impossible to use the statistics from all li-
braries on the same basis, and practically our consideration is
confined to those libraries which report the juvenile literature
and the adult fiction separately From these libraries, num-
bering altogether 112—51 two-book and 61 one-book—it appears
that the average percentage of juvenile literature in the total
circulation is close to 23 per cent., averaging 23.4 per cent, in
the one-book libraries and 235 per cent in the two-book
libraries.
In the very large libraries the percentage of fiction is smaller
in any case than in the small libraries, and there is no great
difference between the one-book and two-book libraries in this
particular. In libraries with a very small circulation the per-
centage of fiction depends so greatly upon the supply of new
books that statistics from them are of little use. Taking libraries
with an annual circulation between 10,000 and 250,000 volumes,
I find 54 two-book libraries whose total circulation contains an
average of 54.1 per cent of adult fiction, and 75 one-book li-
braries with 58.1 one per cent, of adult fiction. Among the two-
book libraries, I include only those which have employed the
system more than one year. Those which have employed it
for only a fraction of a year are included in the one-book
libraries. If we neglect the fractions of a per cent, we may
give as average results the following table:
i36 EDWARD ASAHEL BIRGE
MERCANTILE CIRCULATION
Two-book One-book
Libraries Libraries
Juvenile 23 23
Fiction 54 5&
Other adult literature 23 19
In the adult reading the proportions are approximately as
follows :
Two-book One-book
Libraries Libraries
Fiction 70 75
Other reading 30 25
That is to say, the two-book libraries are circulating from
15 per cent, to 25 per cent more adult literature outside of
fiction than are the libraries employing the one-book system.
An average result not widely different from this is reached
by comparing the changes of circulation in those libraries which
report statistics before and after employing the two-book sys-
tem. Forty-two libraries make this report. Of these, 14 in-
clude fiction and juvenile literature together The other 28
show an average loss of 34 per cent, in adult fiction (642 per
cent, to 608 per cent.), which agrees as closely as could be ex-
pected with the results of comparing the two classes of libraries
If all 42 libraries are compared by taking the difference in
the circulation of fiction, or fiction and juvenile literature, be-
fore employing the two-book system and afterward, and sup-
posing that all the difference falls on fiction, the following
results will be obtained: In six libraries the circulation of fic-
tion was increased by an amount varying from 4 per cent, to
4 per cent In four libraries the circulation of fiction remained
unchanged, while in the remainder the percentage of fiction was
reduced by an amount varying from i per cent, to 20 per cent,
of the total circulation. The average change in the percentage
of fiction by adopting the two-book system is almost exactly
3 per cent.
We cannot, therefore, be far wrong in asserting that in
libraries employing the two-book system the percentage of solid
literature in the total circulation is from 3 per cent, to 4 per
cent, greater than in libraries using the one-book system. That
is to say, such libraries circulate from 15 per cent, to 20 per
cent more of solid literature than do the others.
TWO-BOOK SYSTEM AND CIRCULATION 137
Such average statistics as these are more or less misleading,
though they may fairly represent the minimum result which the
two-book system is capable of reaching. They are misleading
for several reasons: First, the averages are deduced from num-
bers which vary considerably. The amount of fiction in adult
reading ranges from 43 per cent, to 90 per cent, in the two-
book libraries, and the range in the other libraries is just about
the same Yet it remains true that whenever libraries are com-
pared, whether they are classed by size, by circulation, or by
locality, the percentage of fiction in the two-book libraries is
the smaller. As an example of grouping by locality, I may
instance the following: The three states Ohio, Michigan, and
Illinois, reported 15 two-book libraries, in which fiction is 50.5
per cent, of the total circulation, and 18 one-book libraries, in
which fiction amounts to 57 per cent, of the total circulation
The minimum percentage of fiction in each case is Cleveland,
with 40.6 per cent, for the two-book libraries, and for the others,
Chicago, with 408 per cent.
A second source of error lies in the impossibility of knowing
the relation of the supply of books, especially of new books,
to the demands of the community, yet this relation has an im-
portant influence upon the character of the circulation. The
great city libraries aim to provide all books needed and in a
number of copies, considerable if not sufficient. It is interesting
to see that the tendency here is to a more uniform character
of circulation and to a lower percentage of fiction.
TWO-BOOK LIBRARIES
Circulation Fiction
Cleveland 783,000 51% of adult reading.
Milwaukee 417,000 45% " "
Minneapolis .... 559,000 58% " "
N Y. Free Circ
Library 973,000 54% " "
St. Louis 551,000 78% incl. juv fiction
ONE-BOOS LIBRARIES
Circulation Fiction
Jersey City 416,000 80% incl. juv. fiction
Detroit 464,000 60% of adult reading.
Chicago 1,216,000 53% " "
Los Angeles 571,000 49% " "
138 EDWARD ASAHEL BIRGE
In the above list the libraries show a percentage of fiction
ordinarily much below the average, and it would seem probable
that when books are supplied freely and in sufficient number of
copies, the percentage of fiction in adult reading will be from
50 per cent, to 60 per cent. It can hardly be supposed that in
these very large libraries the attendants are able to influence
greatly the choice of books on the part of readers, and these
figures ought to represent the natural tendency of adult readers,
as far as such returns can do A considerable proportion, there-
fore, of the excessive circulation of fiction in smaller towns
may fairly be attributed to the necessarily larger relative supply
of this class of books in the libraries. In the smallest libraries,
where the supply of new books is very limited, the percentage
of fiction may be very small, or very large, according to the na-
ture of purchases. The lowest reported is 25 per cent This
effect of the quantity and the selection of books on circulation
cannot be eliminated from the returns. A third error arises
from averaging together the returns of libraries in which the
two-book or the one-book system may be administered vigor-
ously or inefficiently, On the whole, this error tends to the dis-
advantage of the two-book libraries, since the success of that
system depends greatly upon the vigor of the administration.
It should further be noted that the difference between the li-
braries using the two systems is by no means due to the effect
of the two-book system alone. This point will be illustrated
in a later section.
Possibilities of the Two-Book System — So far, I have dealt
with averages only, but the results which can be reached under
a system are more important than average results obtained. I
propose, therefore, briefly to speak of the results reached in
several of the libraries from which I have received more com-
plete returns. Perhaps the most noteworthy result is that of
Helena, Mont. In this library the circulation increased from
63,000 to 80,000, an increase of nearly one-third and wholly due
to the increased reading of books other than fiction Fiction,
indeed, declined from 50,000 to 49,000. The change was brought
about not merely by the adoption of the new system, as is
shown in the following extract from a letter:
"You will see at a glance that there has been in the last
two or three years a remarkable reduction in the percentage
TWO-BOOK SYSTEM AND CIRCULATION 139
of fiction read from this library and that reduction Is more re-
markable in case of the young people than otherwise. This
has come about from effort and not as a matter of chance,
although we have not been able to put forth all the effort that
we have desired to exert for a better class of reading. There
has been a remarkable increase in the percentage of tte loans
to young people as compared with the total loans for the library.
We have endeavored to put forth our special effort for the
children and young people. As to the effect of the two-book
privilege, one can only judge in a general way from observa-
tion; statistics cannot tell the story fully. It has had a strik-
ing effect on the character of the reading, I feel quite sure,
but this is not the only force that has been working for an in-
crease in the use of the non-fiction parts of the library. About
nine months ago a considerable portion of the loan department —
all, in fact, except fiction—was thrown open, so that the public
could go to the shelves to make their own selection of reading
matter. This, I am sure, has had a great deal to do with the
reduction in our percentage of fiction reading. Then there is
another element that must be reckoned with, the element of
personal helpfulness. Suggestion, advice, and skilful answers
to questions have a great deal to do in guiding into good chan-
nels the reading of the community."
In Milwaukee 75 per cent, of the increase in adult reading
(97,000) is in other classes than fiction. In Bridgeport, Ct.,
with an annual circulation of 146,000, the percentage of fiction
and juvenile books has declined n per cent., and nearly the
entire increase of circulation has come in the solid reading.
In the Webster Free Library, New York, where the circulation
has increased from 26,000 to 42,000, 15,000 of the increase has
been in books other than fiction. In the New York Free Cir-
culating Library, where the circulation has increased from
750,000 to 970,000, the circulation in fiction and juveniles has
increased between 20 per cent, and 25 per cent, while 50 per
cent, has been added to the circulation of reading other than
fiction
As examples of small libraries I may cite the following:
In Lancaster, Mass., the circulation increased from about
12,000 in 1894 to 28,000 in 1897, an increase of 16,000. During
the same period fiction increased from 8000 to 8100. "It is the
opinion of the librarian that the increase noted above is almost
wholly caused by the adoption of the two-book system." In
Canton, Mass., the two-book system was introduced in May,
1896. "The percentage of fiction had been between 93 and 94.
140 EDWARD ASAHEL BIRGE
Since the introduction of the system the percentage has been
slowly but steadily declining, reaching 83.8 in November, 1897.
Lancaster is a manufacturing town and the patrons of the
library are mainly of the laboring class The circulation has
increased little, if any." (Circulation 19,000) Windsor,
Vermont, has an annual circulation between 8000 and 9000,
and estimates its "live books" at 7500. The report from
this library extended over eight years; four years before
the adoption of the two-book system, and four years since.
The average circulation of these two periods has increased from
8100 to 8400. The circulation of fiction has fallen off nearly
ioo books annually, and that of other literature has increased
more than 400. I have selected these examples from libraries
of all sizes, not as indicating the greatest possible changes in
circulation, but the changes which actually come where the
librarians use care in the control of the circulation
The Effect of Restricting the Character of the Second
Book. — In most libraries only one work of fiction can be taken
at once, and many libraries consider this restriction as abso-
lutely essential. There are reported 23 libraries in which no
restriction exists on the character of the second book taken.
In 14 the percentage of fiction can be stated, and while it aver-
ages higher in these libraries than in others, it is not very much
greater, and in many cases the percentage of fiction is below
the average. I quote as of especial interest in this particular
the letter from Lexington, Mass.:
^'Everyone was allowed to take all the books he wanted,
though, of course, we had to look out for the children and a
few others, so that they did not abuse the privilege. But I
do not think this happened more than a dozen times in 12
years. There was no restraint put upon fiction, but the per-
centage rarely went above 60. For the last six months the
children had access to the juvenile books, but I do not think
the percentage of fiction increased on that account."
2 "We make no restriction with the residents of the town as
regards the number or character of books one may draw, pro-
vided the privileges of the library are not abused We do not
find that the system results in an increased use of lighter liter-
ature, but indeed quite the contrary." (Vols. 16,000, circulation
31,000, fiction 50 per cent.)
JCary Library, Florence E. Wfciteher, former librarian for 12 years,
* Marian P. Kirkland, present librarian.
TWO-BOOK SYSTEM AND CIRCULATION 141
The fact is, I think, that the public is not so wedded to
fiction as to be unable to enjoy other kinds of reading when
proper guidance is furnished by the librarian. I believe that
the librarian in a library of moderate size makes far more
difference in the character of the circulation than can be effected
by any rule. I have no doubt that the rule helps the librarian,
but, in the absence of a rule, the public will not rush to fiction
unless the librarian is weak or incompetent.
Effect of the Method of Issuing Two Books — In this mat-
ter statistics are impossible, but the choice of method is not
without influence on the working of the system. If the object
of the two-book system is to secure an increased use of solid
literature, the general rule should be to adopt the method which
will be of widest application and will necessitate the least ma-
chinery. My own feeling is distinctly in favor of the use of
one card, although I quite fully recognize that the use of either
one or two cards presents certain administrative advantages and
difficulties. It is evident that the form adopted by the Brook-
line library has served as a model for many others. A division
of this card into a "general" and a "non-fiction" portion, or
into "fiction" and "other works" (as in Brookline), or the use
of a "fiction" and a "non-fiction" card, seem unfortunate, as
such methods distinctly encourage the use of fiction. One li-
brarian employing two cards mentions this difficulty and cites
the case of a boy applying for two cards, "one for fiction and
the other for truth." If the charging system of the library is
such that the card must be divided, the divisions should be
numbered, or otherwise designated by terms which will not in-
dicate the character of the book drawn. Least of all should
headings be used which imply that one-half of the books drawn
ought to be fiction.
Opinions of Librarians. — I have received a very large num-
ber of letters in connection with the replies to my circular;
many of them of great interest. I had hoped to include in this
paper numerous extracts from these letters, but the length which
it has already reached forbids me to do more than briefly to
summarize some of the most important points.
Most of the opinions that I received regarding the two-book
system were favorable; many of them were enthusiastic. From
the libraries not employing the system, I received 25 favorable
142 EDWARD ASAHEL BIRGE
opinions regarding it, many librarians stating that they were
considering the adoption of the system, or had already recom-
mended it. 0£ course, unfavorable opinions were also received,
though their number was small, not exceeding a dozen. Most
of the unfavorable judgments were based on the supposition
that the use of the two-book system would involve a great in-
crease in the reading of fiction, an idea which my statistics show
to be erroneous. Two or three librarians only were strongly
opposed to the system on principle. The most vigorous protest
came from the Mechanics' Library, New York, whose librarian
/egards the system as "in the nature of a fraud and expressly
devised to get a larger grip on the public pap" He thinks
the circulation thus produced is fictitious and the morality
artificial, and regards the system as a fraud and a delusion. On
the other hand, the librarian of the Webster Free Library, also
on the East Side of New York and working chiefly among the
very poor, speaks enthusiastically of the effect of the system
in directing his readers to serious literature, and closes by say-
ing: "By all means use your influence for the two-book and
open-shelf systems." Other unfavorable opinions are based on
the alleged hopelessness of reforming the inveterate novel reader.
From Vermont and from Illinois I received the statement that
"inveterate novel readers read nothing but novels, and lovers
of good literature never read fiction," so that the two-book
system is useless except as increasing the quantity of reading.
Many librarians emphasize the great use of the system in
extending the amount and improving the quality of reading on
the part of their younger patrons, especially those of high-school
age. One librarian states, "nearly all of the children eagerly
claim the second card and make a very intelligent use of it. Jt
has done more for the use of the library by the schools than
the teachers' card." (Brockton, Mass.) Similar statements
have been received from all parts of the country, from Mas-
sachusetts to California.
Somewhat more important perhaps are those letters which
urge that the two-book system by itself is of little profit, but
must be made a part of a serious attempt on the part of the
librarians to improve the quality of their patrons' reading. One
writes, "We help in the selection of books in every way possible,
trying to lead into biography and history from historical fiction."
TWO-BOOK SYSTEM AND CIRCULATION 143
(Akron, 0.) Another says that the two-book system of itself
produces little effect; the change "is in large measure due to
the methods we adopt to call attention to and emphasize the
value of books of solid worth. (Butte, Mont.) ; another, "I
have introduced the two-book system, recommending what I
think will interest My idea is to make the influence of the
library felt." (Johnstown, R. I.) This whole matter is well
summed up in the words, "It is the personal work of the at-
tendants at the desk that counts more than anything else."
(Bloomington, 111.)
Since my circular called attention to a possible increase
in the circulation of fiction by enabling those who read solid
literature to add a work of fiction, many librarians specifically
mention this point in their replies. I think, without exception,
the statement was made that the result of the two-book system
has been to increase the use of the solid literature rather than
to alter the character of the reading of those who enjoy liter-
ature from other classes than fiction.
It is hardly necessary for me to use much time in elaborating
the conclusions which may be drawn from my inquiry. No one
can examine in detail the statistics that I have brought together
without seeing clearly that there is no magical charm in the
two-book system as a system by which the reading of the com-
munity will be improved. It is quite possible that under this
system the amount of fiction read will be increased rather than
diminished. It is quite possible that the system, so far from
extending the range of literature read by the patrons of the
library, may tend rather to narrow it. Such a result may well
be reached when the privilege of receiving two books is used
without care and without discrimination by the librarian— when
it is worked simply as a mechanical system. Under such cir-
cumstances it must fail — it ought to fail. In no department of
education can success be reached by a system which is me-
chanically administered. Educational success comes from the
living influence of the educator.
But the educator can be greatly aided or hindered by the
methods employed, and the statistics and the opinions of li-
brarians which I have received make it clear that the two-book
system forms an important aid to the librarian who is endeavor-
ing to use to the full his influence as an educator, affording
144 EDWARD ASAHEL BIRGE
him an easy method of introducing his patrons to new ranges
of literature. Intelligently and sympathetically employed in
connection with the other educational means which the library
affords, it is one of the most important aids to the library in
performing its highest service to the community.
WHAT THE AMERICAN PEOPLE
ARE READING
Books should be made available not primarily to
make one's business more effective — however important
and desirable— but to make the individual more effective
in his personal life. On the assumption that man is
better for knowing more, the reading of books in gen-
eral was made a subject for discussion in the September-
December, 1903, number of the Outlook — part 2 being
a librarian's experience. This was contributed by John
Cotton Dana, librarian of the Free Public Library, New-
ark, New Jersey.
A sketch of Mr. Dana appears in Volume 2 of this
series.
The American people have doubled their consumption of
newspapers and periodicals in the last ten years and quadrupled
it in the last twenty Libraries have more than doubled in
number in twenty years, and have quadrupled the volumes on
their shelves in the same time. They now lend perhaps a hun-
dred million novels in a year, with twenty-five million books
of other kinds. Things to read and readers to enjoy them
increase in ways we scarcely note, and with results none can
estimate. If man is better for knowing more, then no gener-
ation has matched our own in excellence. To be informed is
hot the same as to be wise; but certainly it is a step away from
ignorance.
Every roadside fence is now a primer for the passer-by,
every trolley-car a first reader to the traveler, and every hoard-
ing a treatise on zoology, manufactures, and social problems.
To-day, most read a little, if only the signs and posters; some
read newspapers— probably ten to twenty millions of the forty
millions who could read them if they would. A few read novels ;
if the most popular novel finds only a million buyers in a coun-
try where forty millions could read it if they would, who can
I46 JOHN COTTON DANA
say that novel-readers are more than a few? A very few, pos-
sibly two or three millions, read standard literature and serious
contributions to thought and knowledge. Surely, the procession
of readers grows larger every year, relatively as well as abso-
lutely. The change in the character of what it reads, of this
much can be said, little can be proved. The penny-dreadful
and the Beadle of delightful memory led the way to the nickel
library and the copious chronicles of the little things of home,
Alonzo and Melissa have their successors on every news-stand,
and "Scottish Chiefs" still give us blissful thrills, with no
change of scene or costume and with slight deference to the
latest fashion in dialogue. The best poetry seems to follow
old models, and, as ever, there is little of the best, and that
little, little read. Gibbon wrote good history long ago ; Darwin
put forth the great book of science before most of us were
bora; and we get good histories and good science still. But
now, as then, their readers are few.
The reading from the Newark library is probably fairly
typical, in its distributions among the several classes, of that
from public libraries throughout the country. In the last ten
years young people have come to form a greater proportion
of the borrowers, taking now nearly a third of all books lent.
Like their elders, the children are fond of story-books, and
select them seventy-four times out of a hundred. Adults read
seventy novels to thirty other books, showing an apparent in-
crease in the popularity of the "other books" of about forty per
cent, in ten years.
Some complain that our natural history runs now to senti-
ment, and that the sentiment is only a little less false than the
natural history. Glory be to the sentimentalist none the less.
The librarian now enjoys with the teacher the sight of countless
thousands of children eager to learn of the joys and trials of
those other children of the wild. Thus sympathy conies and
interest with it, and the habits of kindness and gentleness fol-
low after. Every public library in the land is to-day a whole
Kindness-to-Animals Society in itself, through the books of
nature stories on its shelves.
The geography of the schools is a far broader subject than
it formerly was. The teacher now supplements the text-book
in a hundred ways. She calls on her public library for all that
WHAT AMERICAN PEOPLE ARE READING 147
can throw light on the country under review, and travels writ-
ten to attract the young are her especial delight. Yet our fig-
ures show no increase in travel reading. This awaits explana-
tion.
Where our people took one hundred books on social science
ten years ago they now take one hundred and ninety. This is
not due to a greater interest in partisan politics, which in libra-
ries goes chiefly with history and biography. The newspapers
seem to give the people a surfeit of party platforms, issues, and
candidatorial platitudes
Of history and biography the use among adults seems not
to increase; but children call for them, and have raised the
total lendings in ten years by seventy and twenty-four per cent,
respectively. This is encouraging to the librarian, even though
he knows he must chiefly thank his helpmeet the teacher for the
change. From the historical story which the writer of boys'
books weaves about Ticonderoga and Ethan Allen, to a biog-
raphy of Allen and a history of the Revolution, is an easy step,
under a teacher's guidance. Moreover, with us in Newark, the
child of foreign parents, still speaking his mother tongue at
home, is eager to know of his new country, and calls for books
of history and biography—real, true things he wants— where the
American boy more often asks for stories. This phenomenon
is not yet fully explained. It is observed in all libraries near
centers of foreign population. It is one aspect of that aston-
ishing assimilative power which our country possesses, and
uses, almost unconsciously, to mold to its own ways all who
come within its influence.
But, after all, the change in reading for the better, as library
statistics demonstrate it, is rather slight. The figures seem
to indicate a drift from overmuch of literature of feeling—
the novel — to literature of thinking; from emotion to judgment
They suggest it only; they do not demonstrate it. Such a
change cannot be expected. None the less, we may find much
cause for congratulation in the present situation.
I have made a diagram illustrating the print-using habit in
the life of our people. If read from left to right, the whole
area represents the whole population of the United States. Its
height represents, at the extreme left, all persons living who are
under one year of age, and then, passing to the right, all those
148
JOHN COTTON DANA
of each successive age, up to seventy, as indicated by the num-
bers at the bottom The heavy curved line is the line of school
attendance School begins to gather in the children when they
are four; at seven it holds, for a time each year, seventy per
cent, of all of that age. Nearly all who enter remain until they
are from ten to twelve. Then they begin to leave in large num-
bers, and hardly more than thirty per cent, enter the high school
at fourteen or fifteen, and the merest fraction enter college al
nineteen or twenty. This tells the story We scarcely do more
than teach our children to read.
30 55 3T
READERS AND NON-R.EADERS
Between those who read much and those who read none
there is of course no such hard and fast line as I have sug-
gested. There are but few who do not read at least the signs
on the street-cars or the posters by the country road. But
reading, even in a very broad sense of the word, has not yet
become a universal habit Those who teach, those who read
many things themselves, those who write books or contribute
to newspapers, all associate chiefly with reading people They
see countless opportunities for reading thrust under the eyes
of every one. They consider the newspapers, the schools, the
libraries, their own children, their own associates, and they
WHAT AMERICAN PEOPLE ARE READING 149
conclude that every one reads. Then they take note of the
character of the print which confronts all eyes, the yellow
journal, the trifling novel, the flimsy magazine, the nickel story
papers, the torrent of that literature which they scorn, which
rarely gets even the compliment of condemnation from even
the most trivial of literary journals, the literature of the sub-
merged ninety per cent.; and, viewing all these things, they
conclude that not only does every one read, but that most read
wretched stuff, and that the reading public's taste steadily
deteriorates. Whereas the situation in fact is this: School at-
tendance grows steadily larger every year, relatively as well
as absolutely. In includes more of the children of five and
six. It gathers more of the four and five-year-olds. And
especially does it hold in school more children as they come to
the working ages of twelve, thirteen, and fourteen. This means
that every year the million who leave school have had a longer
training in print-using. At the same time, through school
libraries and public libraries, and a wiser use of good literature
for reading lessons, these million have each year more of
the reading habit and a better taste. Most of them have, how-
ever, not passed the sixth grade. Most of them come from
homes where no reading is done. Most of them go at once into
fields of work where reading is not a habit and "literature"
is an unknown word. And to these we must add the many
thousands who do not pass through the school area at all, not
even for a few short years. We have, then, coming to-day into
this vast kingdom of print — so appallingly vast, so depressingly
commonplace— a procession with the same general character-
istics it has long had: a handful of college graduates, a larger
group of high-school graduates — combined, not ten per cent, of
the whole — and a rank and file which reads very little, and that
with difficulty. The procession, I say, has the same charac-
teristics it has had for several generations past ; but it is larger,
vastly larger, and grows larger every year. The demand for
something to read comes now from millions, formerly from a
few thousand. They demand reading suited to their capacities
and tastes, and the supply comes forth The bill-board, the
penny paper, and the five-cent dreadful, these are their third
and fourth readers, their literary primers, their introductions to
better things In reading them they are teaching themselves
and improving themselves, and in almost the best possible way
150 JOHN COTTON DANA
They get what they wish, they read with interest and pleasure,
they take profit therefrom. Moreover — and this is the other
weighty fact in the case— they steadily improve in their choice.
The chronicle of the growth of clean and wholesome journals,
daily, weekly, and monthly, in the past two decades is just as
wonderful in its way as that of the growth of those yellow
papers which make us cringe.
Cheap and loud newspapers will go on increasing in number.
The better papers will do the same. The day of the newspaper
is yet to come. In twenty years we, as a people, will con-
sume many times the daily print per capita we now take in.
Books also will multiply. Novel-reading is in its very infancy.
And so of other fields. Meanwhile the library, on the one side,
joins forces with those who work in the field of school attend-
ance, and helps to give the youngest product of the schools
at least a glimpse of the pleasures and profits of good books.
On the other side, it tries to make itself, as it were, the uni-
versal journal, the newspaper of all times, the handy book of
reference for the worker and the laboratory of the scholar.
OPEN SHELVES
It is always difficult to trace historically the absolute
origin of any practice. Shelves of small libraries were
open at an early date but the first Free Public Library
reported as having open access as early as 1879, was the
Pawtucket, R.L, Free Library. The Cleveland Public
Library seems to have been the first in which open access
was introduced on a large scale. Beginning in April 1890,
the reports indicate that the practice had been successful
and that the circulation was thereby increased.
In a discussion of free access at the Conference of
Librarians held in London, October 2-5, 1877, the major-
ity of those who spoke on the subject condemned it.
Partial free access was approved by those who spoke on
the subject at the A.L.A. conference in 1888. Most
American libraries then restricted access to certain
classes of books and some to certain hours, but the gen-
eral verdict was against access to fiction and juvenile
books. Six libraries that had tried free access reported
abandonment of the plan by 1894. The opening of The
Free Library of Philadelphia, in which access was from
the outset entirely free, gave it great impetus.
A recapitulation of papers and addresses by libra-
rians whose libraries have open access shows the chief
problems in this connection have been in regard to extra
wear and tear, losses, extra cost and the admission of
children. In many cases losses, misplacements and
other drawbacks have been outweighed by the feeling
that the library should be made thoroughly accessible and
administered with a view to general utility.
ACCESS TO SHELVES
After a half century's familiarity with libraries of
all kinds, Thomas Wentworth Higginson thinks that one
of the great changes to be made in the libraries of the
future relates not to the collection of books, but to their
distribution. Problems of the collection have been
pretty well solved; the next one is to make them more
useful. He lauds the open access library and mentions
as large libraries carrying out the plan successfully,
those of Cleveland and Columbus, Ohio, and the Boston
Athenaeum.
The following report is an extract from an address
before the Massachusetts Library Club, April 30, 1891,
reprinted in the Library Journal of the same year.
A biographical sketch of Mr. Higginson is found in
Volume 3 of this series.
I wish to give it as my strong conviction, after half a cen-
tury's familiarity with libraries of all lands, that the great
changes to be made in the libraries of the future lie in the
direction not of the collection of books, but of their distribu-
tion. The problem of collection is now pretty well solved
Once set a library on its feet, and contributions will flow to it;
money, books, pictures, treasures of all kinds. This is espe-
cially true if it be supported by the public and so administered
that the whole community regards it as its possession. On this
side only patience and labor are necessary; and the ordinary
problems of administration, though difficult, present only the
kind of difficulty which the American mind readily solves. The
problem of the future is not, therefore, to collect the library
or to administer it, in the ordinary sense, but to make it useful.
This problem is far more difficult and needs higher qualities;
for it needs the faith to put confidence in the people, and the
far-seeing wisdom to exercise that confidence to the best ad-
vantage.
154 THOMAS WENTWORTH HIGGINSON
What renders it certain that this vaster problem will be
solved is the fact that all the tendencies of the last half cen-
tury have been urging us that way. For fifty years I have seen
the books of our larger libraries gradually emerging from their
monastic seclusion, coming forth from their locked cases and
Iheir nun-like garb of brown, to meet human eye and human
touch. What student near Boston has not revelled in the glori-
ous liberty which you, Mr President, have seen established in
the Athenaeum Library? Yet I can remember when, in its
Pearl Street seclusion, the boldest youth would no more dare
to take down a book in one of its alcoves than to adventure
on a perilous flirtation with a Spanish nun. I can recall the
time when no student ever personally handled a book in the
Harvard College Library, for the most venerable or dingy vol-
ume was carefully swathed before it was handed to him in the
customary suit of solemn brown. To-day there is a selected
library of 4000 volumes— to be increased, I am told, to 20,000
whenever a new reading-room is erected — which every one of
the two thousand students may use at will and practically un-
watched, each personally taking down and handling any book.1
More than this, any student or any citizen engaged in special
research can have free access to the "stack" itself, the main
library, where there are multitudes of volumes practically ir-
replaceable, and where he may handle every one. The number
obtaining this easy privilege amounts now to four or five hun-
dred, including of course the instructors of the university; a
number greater than the whole body of students in my own
college days. Yet the audible complaints as to loss or muti-
lation of books seems to me less, not only comparatively but
absolutely, than in the days when the books were almost her-
metically sealed from those few.
What is the key to this change? It is a very simple one.
"Suspicion," says Sir Philip Sidney, "is the way to lose that
which we do fear to lose." A similar change has been going
on in our public schools as to the treatment of buildings Our
Cambridge School Superintendent, Mr. Cogswell, lately told me
that in looking through the early records of the school com-
mittee he was amazed to find how much of the time of that
rt, j1 [IJVultic/ *° the M>rarians of a past generation it should be said
that at least forty years ago, and perhaps more, there was a collection
of between 3000 and jjooo volumes in the old reading-room of Gore Hall
put at the free disposition of the students and not covered.— EDS J
ACCESS TO SHELVES 155
board was formerly taken up with efforts to protect the build-
ings from the pencils and the jack-knives of the pupils. We
have now single buildings worth more than all the collected
schoolhouses of those days; and yet, he says, the board has for
years had no occasion to consider that subject for one moment.
The better the building the higher the appeal to the child, the
better the usage. It is the same with books. The librarian
of a rural library told me that she was converted to the abolition
of brown paper covers by noticing that the fanners put the
uncovered books carefully under the wagon-seat for protection,
but threw the covered books mto the bottom of the wagon. It
is so with the direct access to books. Nor will it avail to say
that college students or Boston Athenaeum stockholders are a
picked class and that the people at large are less to be trusted.
If there is a difference, the balance is the other way. Mr.
Edward Capen, then librarian of the Boston Public Library,
once told me, when some added restrictions were there pro-
posed, that his judgment was wholly against them. He said:
"The people who need watching, with us, are not the more
ignorant public, those who have no place in their houses for
a library and who do not wish to keep any book after reading
it, but only to exchange it for another. Those who need watch-
ing" he said, "are the educated collectors, the men who have
a gap in their own libraries to fill, or the specialists who have
got at a rare bit of information and wish to monopolize it"
Every librarian here understands this. In museums, I am told,
there are visitors who could be trusted with a million dollars,
but not with a rare fossil or a unique beetle. Even in the mere
usage of books, education and social position are no safeguard.
I remember a much respected lawyer in this city thirty years
ago, of whom it was said that he would, as De Quincey says
of Wordsworth, cut the leaves of a new book with the same
knife that had just spread his bread-and-butter.
It is safe to predict that the great changes which the next
twenty years are to see in the management of free public libra-
ries will be all in the direction of the freer handling of books
by their rightful owners, the public. This it is, and not any
increased strictness, which is to bring down the ratio of fiction
to a reasonable amount; this it is which is to make the public
library a really liberal education. But to accomplish these
156 THOMAS WENTWORTH HIGGINSON
changes will cost the abandonment of many prejudices on the
part of librarians and trustees ; they must abolish brown paper ;
must abandon most of their locks and keys and make up their
minds, if need be, that the loss of a few dollars will be amply
repaid by the increased usefulness of the whole library. Our
buildings will themselves be greatly modified. I already look
with repentance on our new building at Cambridge, in which
I had a hand; were it to be destroyed tomorrow, I would re-
build, had I the power, on a wholly different plan, following
the magnificent example of the Columbus (Ohio) Library, where
every alcove, excepting for the present fiction and "juveniles,"
is to be thrown open, as freely as the Boston Athenaeum Library,
to every resident of the city. It must never be forgotten, how-
ever, that the pioneer experiment was tried, not in the great city
of Cleveland, but in the smaller manufacturing city of Paw-
tucket, R. I For more than a year we have had in Cambridge
in our reference library nearly two thousand books as freely
to be handled by every comer over twelve years old as if they
were in their own private libraries ; and this without the loss or
injury of a book, except in one instance, which I believe to have
been accidental. The collection includes not merely cyclopedias
and dictionaries, but valuable illustrated works and the com-
plete writings of such writers as Scott, Irving, Thackeray, and
George Eliot. Had I my way and were the building expressly
arranged for the purpose, I would have the main bulk of the
library open with equal freedom; and I believe that this could
be done, as at Cleveland, without extra expense or the employ-
ment of additional assistance. No matter if it could not. This
is what we are to aim at and gradually approach. This and
nothing short of this will be the Free Public Library of the
Future.
REPORT ON ACCESS TO SHELVES
This report on the progress of Open Shelves, was
prepared by Dr. Bernard C. Steiner and Samuel H.
Ranck of the Enoch Pratt Free Library of Baltimore,
and presented at the Lake Placid Conference of the
A.L.A., September 20, 1894. A series of sixteen ques-
tions had been sent to one hundred and thirty-five rep-
resentative libraries. Replies were received from one
hundred and five, and these with abstracts from others,
are presented in the following paper.
A sketch of Mr. Ranck appears in Volume 1 of this
series.
Bernard Christian Steiner was born in Guilford,
Connecticut, August 13, 1867. He was graduated from
Yale in 1888 and later took his Ph D degree at Johns
Hopkins University. From 1891 to 1892 he was in-
structor in history at Williams College. From 1892 until
his death on January 12, 1926, he was librarian of the
Enoch Pratt Free Library, Baltimore. He was the
author of several books and a contributor to various his-
torical and geneologial periodicals
We beg to submit the following report on access of the
public to the shelves in libraries. A series of sixteen questions
was prepared, which we believed would cover the field, and
these were sent to about 135 of the representative libraries of
the English-speaking world. From 105 of those libraries replies
have been received— most of them very promptly.
The experience of libraries is such that it is impossible to
present the results, with any degree of satisfaction, in tabular
form. Therefore, abstracts of the reports of libraries, for the
most part those that have had some experience in granting
access to shelves, are given in detail.
158 STEINER AND RANCH
On only one point are libraries generally agreed: The pub-
lic will misplace books, not only occasionally, but always, or
at least, "whenever they get the chance" Only four report
that books are not misplaced, and m these there are special
reasons; one of which is that the rule is obeyed, forbidding
the public to return books to the shelves. In some libraries the
misplacement is reported to be of no serious consequence, though
it occurs frequently; and it is interesting to note that even
library attendants occasionally put books where they do not
belong
Most libraries restrict access to certain classes of books,
and some, to certain hours. Access to fiction and juvenile
books is very generally denied, at least during the busiest hours.
Nearly all libraries grant access to a few, and many, to all, or
nearly all, reference books. As to the desirability of such access
almost all are agreed. The practical difficulties in the way often
prevent it Of the libraries allowing access to the circulating
department the general verdict is against access to fiction and
juvenile books, which usually comprise from 75 to 80 per cent,
of the total circulation. In this connection it is interesting to
note that three libraries (Alameda, Cal ; Ames Free Library,
North Easton, Mass.; and Worcester, Mass.) report an in-
creased percentage in the reading of books of the better class,
and a corresponding decrease in the reading of fiction, as a re-
sult of allowing access to the shelves.
Six libraries that have tried access to the shelves in some
of its forms have discontinued it, They are the following:
Bangor, Me.; Kansas City, Mo ; Liverpool, Eng.; Lynn, Mass ;
Rochester, N Y.; and Springfield, 111 To this list might be
added the Mercantile Library of Philadelphia which has re-
stricted the freedom of former years. The experience of each
may be found in the detailed reports.
Twenty-seven libraries report access by permit of the libra-
rian or board of officers. The greatest variety in the extent of
this privilege is found, no two following exactly the same prac-
tice. Thirteen libraries allow free access and ten restricted ac-
cess to the reference department. Of the thirty libraries report-
ing "no access" three have stated their reason to be "lack of
room;" three "don't believe in it;" two cannot on account of the
"present arrangement;" one, each, on account of "increased
REPORT ON ACCESS TO SHELVES 159
expense," "insufficient help," "misplacing of books," and because
"it does not seem possible"
But one large library (Cleveland, Ohio) reports unrestricted
access of all persons, to all books, at all times, with the excep-
tion of a few medical and special books. The Apprentices' Li-
brary, of Philadelphia and the library of Galveston, Texas, re-
port the same. We learn from annual reports, and know from
personal observation, that there are others. For interesting
opinions on the mater of access we would call attention to the
detailed reports of Jersey City and Salem. As to types of
libraries and forms of access the following reports may be men-
tioned. Alameda, Cal.; Auckland, New Zealand; Boston Athen-
aeum; Carnegie, Braddock, Pa.; Clerkenwell, Eng.; Denver,
Colo. ; Hamilton, Ontario ; Minneapolis, Minn ; Newark, N. J. ;
Princeton College; and Stockton, Cal
The verdict of experience is that for the successful oper-
ation of general access, the stack system is not suited. Some
form of the alcove arrangement is the only one that is satis-
factory. Those libraries having general access have been
obliged to adopt this arrangement, or at least find it most advis-
able to do so. High shelves, also, are found unsuited for gen-
eral access. In other words, access to shelves demands more
space.
There is the greatest diversity of experience on the labor
question. Some libraries find they can save the salaries of
several attendants, while others find that more attendants are
needed. The saving in salaries justifies the increased space and
loss of books, in the opinion of some, and the greater satisfac-
tion to the public counterbalances added cost of labor, in the
opinion of others.
In a large library the labor involved in keeping books in
their proper places is no small matter. The shelving now in
use in the Central library building alone, of the Enoch Pratt
Free Library is more than two miles m length. The expense
and time involved make it practically impossible to verify the
order of those two miles of books every day, much less "every
morning while dusting." This library allows free access to
nearly 200 dictionaries, encyclopedias, etc., in the reading-room.
These must be placed in order every morning, and sometimes
again during the day, by the attendant in charge. Though the
160 STEINER AND RANCH
room is visited by hundreds of people daily, but one or two
books have been lost in the history of the library. To the
other parts of the library, persons desiring to consult a great
number of books may have access, by obtaining permission from
the librarian. The cases of access, however, are rare, as we
prefer to send an almost unlimited number of books to the read-
ing-room. With us the great disadvantage is the narrow space
between the stacks, which prevents an attendant from passing
through if any one is there at work
The loss of books, while considerable in many instances, is
not so general as always to be a serious objection It depends
on the community and the arrangement of the books. The
same is true of the increased wear and tear.
The advantages claimed arc: (a) The public better served,
because they get the books they want and do it in less time;
(fc)the economy in administration, requiring fewer attendants;
(c) a better class of reading The disadvantages claimed are-
(a) More space for books and consequently a larger and more
expensive building; (b) misplacement of books; (c) loss of
books; (d) increased wear and tear of books; (e) expense in
administration, requiring more attendants; (/) general con-
fusion in the alcoves, loitering, etc.
From the detailed reports it will be noticed that, as a rule,
the time of trial in most of the larger libraries granting access
is comparatively short, much less than the time of trial of
those libraries that have discarded the system.
The facts brought forth by this report seem to indicate
that satisfactory results of access to the shelves depend almost
entirely on two factors: (a) Arrangement of books so that a
large number of people may move about freely without causing
confusion; (b) the character of the users of the library, which
must include honesty and the exercise of a reasonable amount
of care and good sense. It is obvious that these factors can
be dealt with much more easily in a small, than in a large
library; and each library must deal with them in its own way
The library must be administered for the good of all its patrons,
and we believe that while good results would be obtained in
some instances by extending the freedom of access, in others
the usefulness of the library would suffer
REPORT ON ACCESS TO SHELVES 161
ABSTRACTS OF REPORTS
ALAMEDA (CaL) Free Library. 16,724 v. The I5th annual
report of this library contains the most glowing account of
free access we have seen. The number of volumes issued for
home use for the year ending May 31, 1891, was 45,645; i8o.2»
51,332; 1893, 57,949; 1894, 101,404. The last year the library
had free access, and most of the time the entire desk work was
performed by one assistant. The year showed a decrease in the
demand for fiction. Of the total issue of books for the year
48.3 per cent, was fiction, 184 per cent, juvenile, 333 per cent,
other classes. The preceding year, under the old system of
delivery, the figures were as follows: Fiction, 628 per cent.,
juvenile, 263 per cent, and other classes 10.9 per cent, "The
public has shown its appreciation of the confidence reposed in
it, and of the great and undoubted advantages of the new sys-
tem over the old, by seeing to it that out of over 100,000 books
issued for home use, 39 only were missing."
AMES Free Library, North Easton, Mass. 13,731 v. Access
has been granted to a very limited extent since its opening in
1882 More freedom given since the fall of 1892. Permission
of librarian required; usually desired by students. "Would
certainly need more clerks if it were often applied for." Re-
placing books on shelves generally forbidden, because books are
so often misplaced by those of the public having access to them.
It seems to encourage the public to read a better class of books,
but at the same time increases work for the librarian.
APPRENTICES' Library Co., Philadelphia. 16,200 v. For eleven
years this library has granted access to the shelves. There is
absolute freedom. Books are misplaced and shelves must be
gone over twice a day for fiction, and 2 or 3 times a week
for the rest of the library, to get books in order. On the whole,
open shelves are most desirable.
AUCKLAND (New Zealand) Free Public Library. 28,000 v.
A reference, with lending library attached Incunabula and
large art works only are kept under lock and key to be given
out when asked for The public forbidden to replace books
on the shelves, which are roughly scanned over every morning
for one hour by two assistants, to keep the books in order. The
ifa STEINER AND RANCH
increased wear is about 2 per cent for books in leather and
5 per cent, for cloth. 40 to 50 shillings would cover the yearly
loss. "Every inducement is given here to the people to enter
the library There are no barriers in the way, not even com-
pelled to sign the visitor's book. We have not found the library
abused in any way by its free and open facilities to all."
BANGOR (Maine) Public Library. 36,408 v. Access granted
only in case of books too large to be carried to the reading-
room. "The loss of 500 books in 2# years by theft, and dis-
arrangement of books on the shelves, caused the closing of the
shelves to the public in 1876, We have not since thought it
advisable to repeat the experiment."
BERKSHIRE Athenaeum, Pittsfield, Mass. 23,000 v. Access
granted under favor or by request. "Those who request access
to the shelves are almost invariably those of sufficient intelli-
gence to use books properly. To such persons the utility of the
library is immeasurably enhanced by free access to the shelves."
BOSTON Athenaeum, Boston, Mass. 183,000 v. Unrestricted
access to the shelves is granted to all persons who have a right
to use the library, the families of the owners of the 1049 shares
and, in addition to these, about 800 persons who have cards of
admission from the proprietors. Free access has been the prac-
tice since the foundation of the library. The only exception
is the collection of newspapers and one locked room where
particularly valuable books are kept. Access to the shelves has
no necessary effect on the capacity of the library, but it makes
high shelves most undesirable, and a stack system less conven-
ient than an alcove system The number of delivery clerks
and runners for books is much less, as most people prefer to
go to the shelves themselves and pick out what they want.
Readers are requested not to return books to the shelves, but
they are just as likely not to observe this as to do so. The
misplacement of books is not such as to produce any serious in-
convenience- The shelves are gone over carefully with the
shelf -list every year, but the attendants are always on the look-
out for misplaced books and put them right. The privilege
of going to the shelves directly is considered the distinguishing
and principal advantage of this library, and the withdrawal of
it would be considered by the proprietors as taking away what
is half the advantage of owning a share here. People can be
REPORT ON ACCESS TO SHELVES 163
helped much more effectually in this way to find what they want
than if they had the catalogue alone to consult
BRIDGEPORT (Conn ) Public Library. Access not allowed
"The subscription library which was the parent of the present
free library permitted unrestricted access, and the results were
altogether disastrous. In consequence of this, I think public
feeling would be against open shelves, and with us there is
no demand for them."
BROOKLYN Library, Brooklyn, N. Y. 116,090 v. Access in
special cases has been granted for 25 years or longer. Books
are quite often misplaced and the shelves "should be examined
every time they are used by an outsider."
BUFFALO Library, Buffalo, N. Y. 73,000 v. For seven years
some 2,000 reference books have been open to everybody. Access
to other shelves is allowed to any person who has a good reason
for examining a considerable number of books. "I think that
if our library was constructed with reference to it, I should
wish to make the admission to shelves more general, but I doubt
the expediency of throwing them entirely open."
CAMBRIDGE (Mass ) Public Library. 42,000 v Grants access
now and then, but generally sends an attendant with the reader.
Were the practice general it would require a rearrangement
of the library.
CARNEGIE Free Library, Alleghany, Pa. 26,000 v. Shelf-
permits are issued on application to all who are in search of
solid reading. No shelf-permits for fiction. The construction
of the stacks will not permit general admission.
CARNEGIE Free Library, Braddock, Pa. 10,000 v. Books in
cases with glass doors, which trustworthy people may have un-
locked so as to go to the books at any time. "The special ad-
vantage of our system is that it allows our readers to see the
outside of the books and get some idea of size, etc., which
seems to give them an indefinable satisfaction; that it exhibits,
as it were, a classed catalogue of the books which are in; that
it protects the books from dirt in an exceedingly dirty town;
that it serves as an indicator to show whether the book wanted
is in or out, and this saves the time of the attendants."
164 STEINER AND RANCH
CHICAGO (111.) Public Library. 200,000 v. Access not
granted In the new library building it is proposed to have a
large number of reference-books accessible to readers, but no
access to the stacks.
CLERKENWELL Public Library, London, Eng 14,000 v So
far as we know this is the only public library in England that
permits public access to its shelves in both the lending and
reference departments It has been tried in the reference de-
partment since 1890 and in the lending department since May I,
1894. In the lending department admission to the shelves is
"only allowed to borrowers who hold ticket vouchers," reference
unrestricted, though the reference access is confined to direc-
tories, annuals, &c., "but will likely be thrown open all over,
soon." It was necessary to change the arrangement of the
shelves. The salary of one assistant saved, which will go a
long way toward covering losses and additional wear and tear.
The public may return books to the shelves and the misplacing
of books is "hardly worth reckoning; but this is due to our
special method of marking" Shelves are gone over morning,
afternoon and night (ten minutes each time suffices) to get mis-
placed books in order No loss discovered from May i, to
August 4, the date of the report.
CLEVELAND (Ohio) Public Library. 80,000 v. This library
has granted access for more than four years; there are no re-
strictions, save that the medical cases and a special collection
of about 100 volumes are not now open to boys and girls It
requires more room, but fewer assistants. Very few books mis-
placed; loss of books "more than double in four years." It is
an economy. It increases the use of the library and renders
it much more satisfactory to users, and more valuable. It is
superior in every respect to the old plan.
COLUMBUS (Ohio) Public Library. 20,000 v. Access has
been tried five years, but not permitted to fiction cases, nor on
Saturdays or busy hours Scientific and historical books re-
arranged Increases the use of the library and calls for more
clerks. The public will misplace books eight times out of ten.
No noticeable increase in loss, or wear and tear of books. Deem
it a wise policy for assisting students and special workers.
REPORT ON ACCESS TO SHELVES 165
CONCORD (Mass ) Free Public Library. 26,000 v. Free access
to the reference department since 1873, and the past two years
new books are kept on shelves open to the public, about three
months "Our loss is very small, but fully half of it comes from
free access to the shelves."
DENVER (Col.) Public Library. 20,000 v. "To every one if
clean and quiet," the library grants access to all books except
fiction (for lack of room), and "a few nice books/' Requires
more space and adds to the work. The public forbidden to
return books to the shelves, but they do, and misplace them.
Shelves should be looked after constantly to keep books in
order, but manage to get along by going o\er them about once
a month. Access is popular and "to keep the public away from
the books is not one of the best ways of increasing the use-
fulness of the library."
DETROIT (Mich.) Public Library. 125,000 v. The arrange-
ment of the main portion of the library makes it impossible to
admit the public freely on account of lack of space Last No-
vember the reference-room, containing in addition to strictly
reference-books, all Poole sets, patent specifications, &c, was
opened freely to the public. Visitors instructed to leave books
on the tables after using them. Always one or two attendants
about the room watching. The privilege greatly appreciated,
and, as far as known, no books have been stolen or damaged
FISK Free Library, New Orleans, La 14,000 v A reference
library; reports small increase in loss on account of access to
the shelves, but lessens library force
FRIENDS Free Library, Germantown, Pa 17,500 v Access
to shelves not restricted except to cases containing valuable
books. Juvenile shelves must be looked after weekly, to keep
books in order. "Rather a decrease" in loss of books. Disad-
vantage arises from young persons who are not earnestly look-
ing for information, but advantages outbalance disadvantages
GAIL BORDEN Public Library, Elgin, 111. 15,000 v. This li-
brary does not grant access and the librarian says: "We have
the vanity to believe that we can suit our patrons better than
they could do it themselves— and I think that might be true gen-
erally of small libraries."
166 STEINER AND RANCH
GENERAL Society of Mechanics and Tradesmen (Apprentices'
Library), New York City. 100,000 v For more than 31 years
this library has granted access "to any who has a good reason
that commends itself to the librarian" Books often misplaced
by employes. Of inestimable advantage to students — "decidedly
opposed to allowing the general reader to use it as an excuse
for laziness "
GRAND RAPIDS (Mich) Public School Library. 38,500 v
Access granted only to teachers, except reference department,
where any one may have access to the shelves Arrangement
of circulating department makes free access impossible.
HAMILTON (Ontario, Canada) Public Library. 21,175 v. Ac-
cess to all books, except fiction and juvenile, to those who ask
for it. General admission would require more space. Access
requires less force Books occasionally misplaced, but no in-
creased loss. The librarian is a strong advocate of access, with
proper restrictions. "Experience leads me to state that a com-
paratively small library, if carefully classed and with fairly free
access to the shelves, will confer as much practical good on the
community and give greater satisfaction to readers, than a li-
brary twice its size which is not classified, and in which access
to the shelves is practically prohibited." Extract from notice:
"Take only one book at a time from the shelf, and replace it
in its proper place, or give to library attendant to replace Be
very particular about this."
HARTFORD (Conn.) Public Library 40,000 v Access granted
since opening as a free library, Sept., 1892, to all shelves ex-
cept novels and children's books. "Our boys misplace more
books than the public." Never publicly announced, but prac-
tically any one may go to the shelves for purposes of study,
HOWARD Memorial Library, New Orleans, La. 22,000 v.
Access granted whenever it will be useful to readers, only
about 30 per cent, of whom are students; the rest enter to
fill up time. Public forbidden to put books back on the shelves,
because they misplace them "whenever they have the chance."
INDIANAPOLIS (Ind.) Public Library. 55,513 v. Access
granted upon application to librarian, to any books except fic-
tion. "Our plan benefits those who really need to use the
REPORT ON ACCESS TO SHELVES 167
shelves, while the other people are deterred from seeking the
privilege simply because they have to ask permission."
JERSEY CITY (N. J.) Free Public Library. 42,051 v. "In
rare cases, where the privilege is asked, we allow the applicant
to visit the shelves under the guidance of an attendant" Free
access is given to all books in the reference room. The whole
library is inspected for misplaced books every Wednesday. At-
tendants are instructed to show borrowers as many books as
they desire to see at the delivery counter. "A library's efficiency
is determined by the rapidity with which any one of its thou-
sands of books can be produced, and placed before the applicant
at the delivery counter or in the reference room, and this can
only exist where every book is in its proper place on the
shelves." A great many people know what they want when
they come to the library and they will suffer from the delay.
KANSAS CITY (Mo.) Public Library, 20,000 v. "We tried
the experiment, for a few months last winter, of placing the
new books on a table in the delivery room, for the public to
see and handle. The experiment was not a success, as we had
about thirty books stolen during that time."
LIVERPOOL (Eng ) Free Public Library. 105,280 v. "Some
years ago, in the reference library, a number of shelves were
stored with dictionaries and other books of reference to which
the public had access ; but after some eighteen months' trial the
privilege was withdrawn, owing to thefts, to people loitering
before the shelves, and to the misplacing of the books after
consulting them."
Los ANGELES (Cal.) Public Library. 36,000 v. Access
granted to teachers and specialists, except on Saturday after-
noon. Use is limited to some 500 people. Want of space be-
tween stacks prevents general access — "the only plan if one has
space," but would not have access to fiction.
LYNN (Mass.) Free Public Library. 49,000 v. For three
years the library has granted access to the shelves in the ref-
erence rooms. Shelves are inspected daily for misplaced books.
Increased wear and tear is considerable, 15 per cent, at least.
A great accommodation to people who wish to examine books
168 STEINER AND RANCK
without reading them. Do not believe in admitting the general
public to fiction and juveniles.
MILWAUKEE (Wis.) Public Library. 74,077 v. Access al-
lowed in reference library only, "We shall hope to try, at least
for certain hours of the day, access to shelves when our rooms
permit." Arrangement not suited for general access
MINNEAPOLIS (Minn ) Public Library. 70,000 v The li-
brary was built for access to the shelves. A shelf-permit is
given to every mature person having a library purpose 677
such permits issued for 1893, twice as many as m 1892. Fiction
alcoves open to public only at slack times. The public not
allowed to put books back on the shelves, which are constantly
watched to keep books in order No increase in loss of books,
and wear and tear rather diminished by doing away with carry-
ing a long distance to the reference room "Great advantages —
no disadvantages."
NEWARK (N J ) Free Public Library 46,319 v. Access to
the shelves of the reference department has been in operation
five years, other departments (except fiction) two years. The
privilege is denied on Saturdays from i to 8 30 p. m. The ar-
rangement, capacity of the library and number of delivery clerks,
has not been affected by granting access The public may re-
turn books to the shelves and they do "not very often" mis-
place them. No increase in loss or in wear and tear of books.
The books are placed in order "every morning by messengers
while doing the general dusting." "The system is a great ad-
vantage to readers."
NEW BRUNSWICK (N. J ) Free Public Library. 12,471 v.
Access within certain limits has been in operation one year.
Readers excluded from fiction shelves. Slight changes in ar-
rangement were necessary. Public may return books to the
shelves. As to loss and wear and tear, "cannot tell till longer
trial is given." "All departments, and all classes of books ex-
cept fiction, should be open to the citizens. It has given much
satisfaction here."
NEW YORK CITY Y. M. C. A. Library. 42,000 v Access
granted at discretion of librarian, to persons known or intro-
duced, for a period of thirty years or more. Height of shelves
REPORT ON ACCESS TO SHELVES 169
should be reduced for public access. Some increase in wear
and tear, but little or no increased loss "Access to shelves must
be modified by circumstances, location, class of readers, object
of library, etc. No general rule can be given."
OAKLAND (Cal ) Free Public Library. 25,000 v. This library
has wire doors to the cases The public can see the books, but
not handle them. It has been in operation i% years and it has
increased the patronage of the library, as well as the force.
OTIS Library, Norwich, Conn 19,181 v. Access to the
shelves since 1891, to all classes except fiction No additional
capacity or service needed The public misplace books some-
times, but not very often Shelves looked after about once a
week. "The advantages to special students, teachers, and even
general readers seem to me too obvious to need explanation.
The disadvantages are trifling in comparison, being only dis-
placement of books, slight additional risk of loss, and possibly
a Httle more wear and tear."
PHILADELPHIA (Pa ) City Institute, 426. Annual Report,
March 26th, 1894. "We again commend to all free libraries
the practice of keeping the doors of the book-cases wide open
and unobstructed by wire netting or wooden fences, so that
visitors or readers may have free access to the books during
the hours the libraries are open, and have the privilege of se-
lecting books, they may desire to examine, without being obliged
to call upon the librarian This privilege to the reader is a
great convenience and makes him feel that to some extent he is
the custodian of the books and responsible for their safe return
to the shelves. No library without this privilege can really be
called a free one."
PHILALELPHIA (Pa.) Mercantile Library. 172,000 v "Until
three years ago all members had unrestricted access, at all hours,
to the cases, excepting a few that contained books of special
value Now, regular members have such access on depositing
25 cents for a key." Free access requires more room "Since
the railing was put up three years ago the same force has kept
the books in better order" Some time every day is devoted to
putting books in order, which are often misplaced "A general
advantage to students, but of little to the general reader. I
think the damage outweighs the good."
i;o STEINER AND RANCH
PHILADELPHIA (Pa.) Public Library. (Four branches )
45,000 v. "Does the library grant access to the shelves?"
"YES'!! ab initial!" Some books withheld from children, the
only restriction "Would require at least three more assistants in
each branch, if shelves were closed Books are often misplaced,
hence the shelves are inspected "at least once a day." "In-
creases wear and tear very much" "People read what they
choose from the shelves They are attracted by looking over
a book which they would never think of choosing from a list."
PRINCETON College Library, Princeton, N. J. 95,000 v. For
the last three years all registered borrowers have access to the
shelves on signing a "blue" alcove admission slip and leaving
it at the desk. Something of the kind has been in use "off
and on" for twenty years. Users often misplace books and the
library thinks of forbidding them to put books back on the
shelves. The "boys" when not otherwise occupied are straight-
ening books on the shelves.
PROVIDENCE (R. I.) Public Library. 63,355 v. "We do not
supply the privilege of access to the shelves, in the full sense.
However, we place several thousand volumes, which are works
of reference, on open shelves in the portion of the public room
outside the counter, where access is free We also place on
open shelves in the same part of the room all the new books,
for 12 weeks back; putting in a new lot each week and taking
out a lot 12 weeks back. These begin to circulate as soon as
they are placed there We also several years ago, began try-
ing the experiment of making access to the shelves in one
department of the library—fine art— free. This has worked well ;
it has a room by itself In all three of the above instances
we have to Verify the shelves' each morning, to see that the
books are in the right order. In the new building which we
are planning to erect soon, we hope to embody as much of the
Newberry library principle as is practicable under our condi-
tions."
ROCHESTER (N. Y.) Central Library. 23,000 v. Access only
to encyclopaedias, dictionaries, etc, "Until 1892 the public had
access to the shelves. We were losing books, books were mis-
placed, which were almost the same as lost We reorganized
the library, adopted the Dewey classification, catalogue cards,
REPORT ON ACCESS TO SHELVES 171
etc., and put up railings around bookcases, alcoves, etc. The
books on the shelves are kept in perfect order, and the people
do not complain. We no longer lose books off the shelves."
ST. Louis (Mo.) Mercantile Library. 88,000 v. "Access to
main book collection only granted to those engaged in serious
research. Our membership does not include many advanced
students or thorough-going scholars. If possible, would have
a selected library of perhaps 20,000 vols. in a public room,
alcove system, with free access This collection would be con-
stantly weeded out and added to, the object being to give un-
restricted access to the 20,000 books 'best' for our readers The
other books to be kept in stacks— no access"
ST Louis (Mo ) Public Library 92,000 v. Access granted
to about 30,000 vols. in the several reference-rooms and to the
juvenile collection. "During school term juvenile collection
restricted to the hours from 3 to 6 pjn., and from 9 am. to
6pm. during vacation." Any one giving a good reason may
go to the shelves of the circulating-department Little or no
friction, plan not tried long enough to draw conclusions.
SALEM (Mass ) Public Library 30,000 v Access allowed
only in the reference department "I think, in the ideal system,
readers at a library will be served as are customers in a store,
by clerks thoroughly posted as to the stock on hand. There
is no reason why the public should be allowed to pull over the
general stock They do not in that way come any nearer to
having their real needs supplied. They are as apt to get hold
of the antiquated, or unsuitable, as much as when they select
from the catalogue. One librarian who admits to the shelves
tells me that readers select the dirtiest books There may be
bargain-counters of new books and those to which the librarian
wishes to call special attention; and here the public may be
allowed to handle freely"
SCRANTON (Pa.) Public Library. 22,000 v Free access to
about 4,000 vols in reference department and reading-room
Books for circulation are in stack-rooms. Individuals specially
desirous are granted the privilege of going to the stacks, ex-
ceptionally. Narrow aisles would not admit general public. In
the reference department books are misplaced more often than
172 STEINER AND RANCH
correctly placed, shelves verified weekly; an occasional theft;
and increased wear and tear, "perhaps one or two per cent."
"Would gladly grant free access to the circulating department
if our quarters could be so arranged as to admit of it I be-
lieve, however, that such would not decrease number of at-
tendants, but rather require more, if anything. It entails end-
less work m going over the shelves day by day, if the desired
freedom of access is granted."
SPRINGFIELD (111 ) Public Library. 24,437 v. Access not
granted "except to pastors of the city churches" "Years ago
the library lost too many books by giving free access, to try
the plan again."
SPRINGFIELD (Mass ) Public Library. 87,000 v. For several
years access has been granted to some extent, for special pur-
poses. "We place all new books, when ready for circulation,
where they are accessible to all our readers. Very many who
visit the library are accustomed to make their selections mainly
from the shelves." (33d Annual Report, May, 1894) "The
free use of books for purposes of special investigation, and the
free use of reference books, we regard as exceedingly desirable."
SPRINGFIELD (Ohio) Public Library. 16,000 v. Card-holders
have free access to the shelves from 9 A. M. to 9 P. M., others
can have access to the reference books on permission. "Free
access to this department should continue, but there is need of
such restrictions as will protect valuable books from careless
handling, and prevent interruptions from those who through
mere pretext use it to promote theii social pleasure " (226. An-
nual Report, May, 1894) "We have tall stacks very much
against our convenience, are desirous to change to the alcove
plan." The increased wear and tear is very little more than the
increased circulation would naturally give. "I am decidedly in
favor of bringing books of the library close to the people ; have
advocated it for 17 years, and for 13 it has been tried with
success in this library. The day for storing up useful books
from the people should pass into ancient history; nothing good
should be restricted, further than order and proper records
require."
STOCKTON- (Cal.) Free Public Library. 20,000 v. Access
allowed to all books, except art works, for four years. In-
creased loss of books covered by about $35 per year. The li-
REPORT ON ACCESS TO SHELVES 173
brary can do with one assistant less, which affords a net saving
of $385 per year The public is better satisfied and "the general
handling of books is good for them—gives them fresh air."
"The disadvantages are: Crowding about the cases, with the
noise attendant thereon; and disarrangement of books which
is hard on lazy assistants."
"A library that can have a separate room for fiction and
juvenile works, and a good finding list, would do well to close
it up and allow none to those cases . . . The novel-reader and
the juvenile person are the ones that make most trouble."
SYRACUSE (N. Y.) Central Library. "We do not allow the
multitude to go to the shelves, but those whom we know, and
can trust, we allow to come in Our help is inadequate to doing
what I could wish, but with proper oversight, the more people
that can be admitted to the shelves the better the results to the
readers."
TAUNTON (Mass ) Public Library. 37,257 v. Access to ref-
erence department and new books. "I see no advantages, but
apprehend the reverse. Better make the catalogue serve at-
tendants and readers."
TOLEDO (Ohio) Public Library. 36,000 v. Access to the
shelves in the reference department. Would be absolutely nec-
essary to change the present arrangement of cases for general
free access, requiring about twice the room and twice the num-
ber of assistants. "I have not found the general public to know
what they want."
VICTORIA Public Library, Melbourne, Victoria, Australia.
133,301 v. Since its foundation, in 1854, this library has granted
access to the shelves. There is "no restriction, except in re-
gard to medical and art books. A permit from the librarian is
required, but once a visitor is admitted to the medical and art
galleries he has free access to the shelves during the hours the
library is open, viz., 10 a. m. to 10 p. m." 'TJpon the principle
upon which this library is constructed, access to the shelves,
involves a great loss of space, so much so that accommodation
cannot be provided for the books if the present system is con-
tinued for many years. The trustees have decided, when a
new library is being erected, to give access only to a portion
174 STEINER AND RANCH
of the books, and to store the rest in cases about three feet
apart. The cost of administration is seriously increased by
the present system" Books must not be returned to the shelves
by the public, still they are often misplaced For misplaced
books "a portion of the library is gone over every morning,
the whole circuit of the library being completed in a month"
No serious loss of books — only about 75 a year — and these are
of small value The tear and wear is increased. No doubt the
public consider access to the shelves a great advantage, but I
think they would be better served by a good subject catalogue.
The advantage is more imaginary than real"
WOBURN (Mass.) Public Library. 34,000 v. All persons,
properly introduced, may have access to all classes of books,
except fiction and juveniles. ''The general objection, besides
danger of theft is the temporary loss by misplacement of
books."
WORCESTER (Mass.) Free Public Library. The 34th annual
report states that new books are placed on shelves outside of
the counter "It is the belief of the officers of the library that
solid reading is much promoted by thus displaying additions to
the library."
FREEDOM IN LIBRARIES
Nominally the once widespread fashion of chaining
books went out in the eighteenth century, but actually
invisible chains continued to fetter a majority of the
books in libraries until a much later date.
Cleveland, Ohio, was one of the first large libraries
to grant open access on a large scale as early as 1890.
The following paper on the subject of open shelves was
read at the second International Conference of Libra-
rians, London, July 13-16, 1897, by W. H. Brett, libra-
rian of the Cleveland Public Library, at the time when
Mr. Brett was president of the American Library As-
sociation.
A biographical sketch appears in Volume 1 of this
series.
This is a subject upon which not merely divergent but dia-
metrically opposing views are honestly held and earnestly main-
tained. Possibly, some of this difference of opinion is due to
a failure on the one hand to make clear, and on the other
to comprehend, what is meant by free access. We all recog-
nise that there are libraries composed of special collections, not
of public interest, or of specimens of early printing or of fine
binding, or of books containing fine illustrations, which should
be cared for and shown only under such conditions as may
ensure their safety. We also know that many public libraries
contain collections which should clearly be guarded and shown
in the same way. Upon the proper methods of caring for
books of special value, both the advocates and opponents of
open shelves are agreed. The question is simply whether it is
necessary and desirable to exercise practically the same care
of the entire library, or whether, as some maintain, it is both
possible and desirable to throw open to all qualified users of
the library all that part of it which is of interest to the general
i;6 WILLIAM HOWARD BRETT
reader, to pupils of our schools, and to advanced and special
students, excepting only such books as require special care, for
the reasons already mentioned, or for similar ones
The question is an important one, involving as it does the
plan and arrangement of the library building, the furniture,
appliances, and methods. It also brings with it a change in the
popular idea of the duties of the librarian, and makes him ap-
pear to be, not a mere custodian of the books, but rather a help-
ful assistant and friendly guide to those who need direction.
A question of such importance deserves careful consideration,
from which, as far as possible, all preconceived opinions shall
be eliminated and all selfish interests excluded. The sole ques-
tion should be as to the value of the plan which permits public
access, with the limitations I have already mentioned, as com-
pared with the one which prohibits it.
In what I have to say I shall endeavour, as far as possible
for one who is a firm believer in free access, to set forth fairly
the relative advantages and disadvantages of each plan.
The principal sources of information upon this subject are
the files of the various journals devoted to the work of libraries
and the discussion of it is mostly included within the last few
years, as, while freedom of access has been permitted in some
smaller libraries for many years, it is only within recent years
that it has been introduced in any of the larger libraries.
The two plans may be fairly compared as to their economy,
their educational value, and their moral effect, and under each
head I shall consider the objections which have been urged.
One of the most important questions of economical admin-
istration is that of room; and one of the objections which is
urged most strongly against free access is that it takes more
room, and is therefore more expensive. There is some force
to this objection It is true that it does require more room
to show books in open shelves in alcoves wide enough for pub-
lic use than in stacks, but not so much more, however, as
might appear at first glance— for two or three reasons. First,
all libraries issuing books from closed shelves require public
delivery-rooms proportional to the amount of their use. Now,
each open alcove is just so much added to the available public
space of the library, and lessens the space necessary to reserve
for a general public room. Again, as the rare and specially
FREEDOM IN LIBRARIES 177
valuable books of the library are to be provided for elsewhere,
and shelved on the same plan in libraries permitting free access
as in those prohibiting it, we lessen further the amount of
additional room required. A still further reduction may be
made by shelving compactly in stacks all duplicates which are
in surplus during the less busy months, and also such books
as are seldom used. For instance, in Italian history, Guicci-
ardini might be represented in the open shelves by a dummy
or by a single volume. This is but a single example of what
may be done with many books which are only rarely used, and
whose absence does not render the collection less valuable to
most readers, but, on the contrary, makes it more convenient
to examine A parallel collection convenient of access might
thus be established, which could be drawn upon for duplicates,
and to which admission might be given readily to the few who
wish to exhaust the entire resources of the library upon any
particular subject. By thus providing in some suitable way for
that part of the library which it is agreed by all should be
especially guarded, and by arranging a parallel collection in
stacks, or other compact plan of shelving, the amount of extra
space required for the open shelves is kept within reasonable
bounds, and any serious objection to the plan on this score
is removed.
As far as the expense for furniture and appliances, there
seems to be no reason for any special difference between the
two plans.
The cost of service is the most important consideration. The
issue of a book from a library includes getting it from the
shelves, charging it, and, when it is returned, crediting and re-
placing it
In the open library the time used in getting the book is
saved. On the other hand, a certain amount of displacement,
due to the examination of the shelves by readers, must be recti-
fied, which may possibly offset this saving. My own observation
of one of the large libraries in which free access has been per-
mitted for more than seven years, and in which the disarrange-
ment is readily rectified as the books from the receiving desk
are replaced on the shelves, leads me to think that the difficulty
from this source is slight, and that the balance of economy of
time is in favour of the open-shelf plan as compared even with
178 WILLIAM HOWARD BRETT
libraries in which the book borrower is confined strictly to the
catalogue for his selection When, however, libraries with
closed shelves endeavour to give their readers some opportunity
to examine the books themselves, by carrying a selection to
tables in the public room or elsewhere for examination, as many
do, there can be not doubt that the open-shelf plan is more
economical. I have thus far been speaking of what is absolutely
necessary to the issue and return of a book, without taking into
account the assistance to readers which is given in most libraries,
and which is usually so closely connected with the issue of the
books as to render it impossible to make a separate estimate
of its cost The opportunities for thus assisting readers are
much greater in the open library, and superior ability, which
commands higher pay, is required to do it efficiently.
The value of such service, and the larger amount of it given
in the open library, may fairly be taken into consideration in
making comparisons of the statistics given in library reports
The most serious dangers to the library are those of theft,
of mutilation, and of careless handling. The mutilation of books
from the circulating department, and other misuses of them,
occurs when the books are out of the library, and I see no
reason why it should be affected by the plan of issue. The
possibilities of theft are greater, but the experience of the
few large libraries which have adopted the plan shows an
inconsiderable loss, and that of books of small value. The
great danger to libraries is from the experienced book thief,
who slily carries off the rare first edition, or dexterously re-
moves with a wetted string the valuable plates from the folio.
The average book of the circulating libraries, labelled and
stamped as it is, offers little attraction to the book thief. He
cannot turn it into money without great danger of detection,
and it has little other value to him. The records of book thiev-
ing in libraries show that the greatest thefts have been perpe-
trated by men of education and address — men who would be
able, by plausible statements, to secure special privileges in the
library, which, under the plan of restricting access, are denied
to the honest mechanic.
The great safety of the open library lies in the appeal which
it makes to the honour of those using it. It says in effect, "We
trust you, and we believe that you will prove worthy of this
FREEDOM IN LIBRARIES 179
confidence." The experience of the largest libraries in which
the plan is adopted shows that this appeal is not in vain.
It replaces suspicion by confidence As Sir Philip Sydney
says, "Suspicion is the way to lose that which we do fear to
lose." One of the most effective ways of making a thief of an
honest man is to treat him as though you thought him a thief.
The open library replaces restricting and annoying rules and
regulations by a freedom which is enjoyable to all. It gives
to the people the same right in the library, which is their own,
as the individual has in his own. This is but simple justice. I
question the right of any library board to make any restricting
regulation that cannot be clearly proven to be a necessity. It
would appear that the rules of some libraries are based upon
the assumption that all men are untrustworthy, and that honour
and common honesty are non-existent amongst users of libraries
Is it not better to base our rules upon the nobler assumption
that the users of libraries are honest, and only restrict so far
as experience proves it necessary? The open library does this,
and I have yet to hear of a single instance in which, after a
fair trial of open access, under proper conditions, it has proved
necessary or advisable to go back to the plan of closed shelves.
I know there have been instances of this, but I believe them to
be due rather to peculiar circumstances than to any fault of
the plan One instance is the library of one of our largest
universities, the use of which was free not only to the students
in its classes but to other students. In this the governing board
have decided, I understand, for reasons which seem to them
sufficient, to close the shelves; the other is that of a large mer-
cantile library, which found it necessary, after a trial of open
shelves, to close them on account of losses.
The thing to be noted is that neither of these libraries were
used by the people at large, The university library was, from
the nature of its collection, only used by students, and the use
of the mercantile library was limited by a large fee. Neither
was used by the mass of people who are kept outside the bars
in most libraries, but rather by those to whom special privileges
would be likely to be granted in public libraries which restrict
access.
On the other hand, not only many of the smaller libraries,
but at least three of the large public libraries, are operating
i8o WILLIAM HOWARD BRETT
successfully on plans permitting absolutely free access to the
shelves to all comers In one of them the plan has been in
operation more than seven years, and in another a little less,
but long enough to regard it as fairly past the experimental
stage.
One library, which has grown up within a few years, gives
an exposition of these free methods on a still larger scale : with
fewer books and a smaller income than several others, it is
issuing more books for home use than any other library on the
Continent Its success seems to be due to the liberality of its
method, and this is giving it a popularity which is likely to
secure for it additional public support and the opportunity for
still further enlargement.
It is noteworthy that the most conspicuous failure and the
most brilliant success of the plan of open shelves have been
made in the same large city.
If it be granted that free access in a library is no more ex-
pensive, and does not bring any such danger or difficulty as
to debar it, there still remains for consideration the question
of the advantages of the plan to the educational work of the
library, which is the main question, to which all others are sub-
sidiary. Is it true that the library permitting free access to
its shelves will do a better educational work than the one which
denies this, or is it true, as is claimed by some who advocate
the older methods, that the public is better served by means of
the catalogue and the intervention of the assistant, than by the
privilege of visiting the shelves and selecting from them? This
assertion appears to contain the fallacious assumption that the
plan of free access in some way excludes the use of the cata-
logue and the help of the assistant Those who make it also
seem inconsistent in that, while they lay stress upon the value
of the help to be given by the assistant, they take special pre-
cautions, by railings, counters, indicators, and other mechanical
means, to remove the assistant as far as possible from the in-
quiring public.
A more exact way of stating the case as between the two
methods is, that the open access permits the same use of cata-
logues and other bibliographical helps, gives opportunity for
much more free and valuable help on the part of the assistant,
and adds to this the privilege of examining the books on the
FREEDOM IN LIBRARIES 181
shelves. In other words, the open-shelf plan includes all the
advantages to the reader which the opposite plan can possibly
offer, and adds much of inestimable value to them.
The competent assistant can render invaluable assistance to
the average inquirer, and can do this with tenfold more effective-
ness in the open alcove, in the presence of the books, when the
volume required may be handed down directly from the shelves,
and may be supplemented by additional volumes by way of
illustration, contrast, or collateral information The view of
the subject which may be obtained in this way by the reader
is broader and more satisfactory than that by any plan which
bars it out and sends an answer to written applications, or an-
swers verbally through an opening in a grating. The advan-
tages of the first plan are so great and apparent that no argu-
ment would seem necessary.
In the case of the student and investigator, it seems abso-
lutely indispensable to thorough work that he should have access
to books. Even for the younger students, the pupils in our
public schools, and for children generally, the advantages of get-
ling directly to the books are very great. In one library of
which I know, the assistant in charge of the children's depart-
ment has placed the stories above and below, and on two shelves
carried around the room has gathered a collection of books for
young people on almost the entire range of subjects included in
the library, and forming a parallel collection. The effect of
this mingling of more definitely instructive reading with the
stories has been to largely increase their use. The children
draw many books when brought to their attention in this way
which they would not select from a catalogue.
The opportunity which the plan offers of making prominent
and calling attention to the better books has the effect of im-
proving the average quality of the reading. The fiction reader
has his attention called to attractive books in other fields, or
will have the better novels substituted for the more ephemeral.
We all know readers who, if confined to the use of the cata-
logue, will continue to draw the books of the few lighter novel-
ists with whose names they are familiar. To these the assistant
has an opportunity of recommending something better, and lead-
ing at least a little way upward.
I need not, however, take your time for further discussion
of the educational advantages of the plan.
182 WILLIAM HOWARD BRETT
I have devoted more attention to the economical questions,
and possible dangers involved, because I believe that these are
the questions upon which there is greater divergence of opinion
than upon the question of its advantages.
I have been interested, in looking over the files of the various
library journals, to observe that the opposition to the plan of
free access comes almost invariably from those who have not
tried it, and consists mainly of various apprehensions of difficul-
ties and dangers which it is feared the plan would involve. On
the other hand, the warmest advocacy of it comes from those
who have tried it and know whereof they speak.
I think I sum up fairly the state of the question in America
when I say that ten years ago open access was generally re-
garded as a thing which was feasible, and on some accounts de-
sirable, in small libraries, but as entirely out of the question in
the libraries of the larger towns and cities, and that during
that time it has been gradually growing in favour, that it has
been adopted successfully by some large and many small libra-
ries ; that the authorities of some other libraries regard it with
decided favour, and would adopt it if the construction of their
buildings admitted of it; that the attitude of still many others
towards this question is that of interest and suspended judg-
ment, and that the definitely negative opinion, instead of being
general, as it was ten years ago, is now probably in a minority.
In conclusion, let me suggest two things which seem to me
to be essential to the fullest success of the free library; first,
the books should be clearly and accurately classified on the
shelves. A library in which the classification is so broad as to
require the constant use of the catalogue will doubtless gain
less by opening the shelves than one in which a closer classi-
fication renders more readily available the books bearing upon
a definite subject
Second, the shelves should be conveniently arranged for light
and access, and all open parts should receive attention from the
assistants; and I need hardly say that everything should be
done to make the library pleasant and attractive, and to convey
the impression of welcome and comfort.
The library which is opened thus freely has greatly en-
larged opportunities for usefulness. No longer a mere store-
house for books, it may become an active educational force;
it may be indeed, what it has been called by one of our great
writers, "The people's university."
REPORT ON OPEN SHELVES
How shall the book and the reader come together
most easily and effectively? In the past, librarians
were the guardians of treasures that must be approached
with circumspection— books were more in consideration
than readers. The viewpoint is changed today, and
the reader is deemed quite as important as the book.
The distribution of books to be read in the homes of the
people has long been one of the principal functions of
public libraries, but the open shelf system is a vast im-
provement over the plan of making out call-slips for
books which may turn out not to be just what is wanted;
although any one using the open shelf library may still
have access to the catalog.
The following report was prepared by Mr. John
Thomson, librarian of The Free Library of Philadelphia
whose library used the free-access plan from its estab-
lishment, for the Chautauqua Conference of the A.L.A ,
in July 1898.
John Thomson was born in London, England, and was
educated at St. Paul's School. Later in this country
he received honorary degrees from the University of
Pennsylvania and from Ursinus College. He came to
America in middle life and began his work on the library
of Clarence H. Clark of Philadelphia. Later, for three
years, he was librarian to Jay Gould. In 1894 he was
appointed librarian of The Philadelphia Free Library.
Mr. Thomson was instrumental in having Mr. Widener
present to the Philadelphia Free Library the collection
of incunabula now in the Widener Branch. He con-
ducted the negotiations which led Mr. Carnegie to the
presentation of $1,500,000 for branch libraries.
184 JOHN THOMSON
After twenty-five years as librarian of the Free Li-
brary, Mr. Thomson died in March 1916.
The most satisfactory remark to be made on the subject of
open shelves is, that the adoption of that system is largely on
the increase, and that an instance of reversion from an open-
shelf institution to a practice of closed shelves is very rare.
Hardly a librarian who has adopted open shelves would enter-
tain the idea of returning to old-fashioned methods, now that
he and the public whom he serves have found the advantages
of free access by readers to the books they wish to consult
It is remarkable that from the moment when the system was
first adopted, wherever a letter or a speech is found upon the
subject, little or no variation of the arguments for and against
the system can be found. The great satisfaction felt by the
public and the enormous increase in the circulation of books
for home reading are advanced on the one side, and on the other
there is brought up the plea of danger from thieves, mutilation
of books, confusion on the shelves, and the use of books unfit
for indiscriminate consultation; but notwithstanding the cries
by alarmists the movement is making very rapid progress.
It is difficult to obtain any very definite statements as to
loss of books from those who have charge of libraries in which
the open-shelf system is not in use. In one library at the end
of 1895 nearly 2000 volumes were unaccounted for and appar-
ently missing from the free shelves. If these "statistics" had
been published, fancy the terror which would have arisen in
the hearts of librarians. Suppose they had been well founded
and it had been shown that the books were worth 35 to
45 cents apiece, it would have revealed an aggregate loss
of $400 in one year. Fancy the arguments pro and con. Now
judge the result, when, two years later, of these books all
but 350 to 400 were accounted for. Some had been misplaced
some had been held over by readers, others again were found
placed behind books and were lodged probably by delinquent
readers at the back of shelves out of sight. I would venture to
say that no more valuable resolution could be adopted by libra-
rians than to cease publishing the minute statistics which de-
light so many. Free libraries must be conducted upon the same
methods, plans, and principles that are used in carrying on a
business. Can you imagine Messrs. Macy, Wanamaker, Stern,
REPORT ON OPEN SHELVES 185
McCreery, Siegel & Cooper, Hearn, Altman, and others, meet-
ing together and agreeing to publish annual reports to show
how many pieces of lace have been missing from their bargain
counters during the years 1621-22? Such an antiquated method
of injuring a business would not have prevailed even in the years
I have suggested. Each locality, each library, each branch has
its own constituency and must adopt its own protective and
aggressive measures. The one thing, and one thing only, that
concerns boards of trustees, city councils, the grantors of city
appropriations, and others who are appointed to watch the in-
terests of the people is, what good result is obtained for the
money expended? Is the business end of any particular library
showing a good result? Is the result worth expenditure? This
is proved or disproved to a large degree by showing the turn-
over of a library. By showing, for instance, that with a pos-
session of from 100,000 to 200,000 volumes there has been a
circulation of one million, one and a half million, or two millions
of volumes; a turn-over of each volume from 10 to 20 times
in a year. But no less by demonstrating that the expenditure
incurred in maintaining a free library is justified by its report
of the use made of reference-books by readers, which in many
libraries equals and possibly exceeds the issue of volumes for
home reading. And lastly by the comments made by readers
upon the usefulness of the library in that department. On this
point in the Free Library of Philadelphia, for instance, hundreds
of letters and interviews commenting favorably on the value
of the service rendered to the student and general public could
be reported. When the complaints of service which reach the
librarians are fewer and fewer every month, when the public
approval received by the notice of the press and the good-will
of members of councils are maintained, the best proof is given
that a library is earning its appropriations.
The Free Library of Philadelphia has adopted the free-shelf
system from the beginning, and the result of its work was
shown so successfully in the first of its 12 libraries (the Wagner
Institute branch), that the moment the Free Library was able
to move into its present quarters and escape the cramped con-
ditions of its earliest situation in the three rooms appropriated
to its service in the city hall, the freest use of the shelves was
given to the public. These libraries have surprised even those
who were the warmest advocates of the system. The impor-
186 JOHN THOMSON
tance of making libraries free and enabling students to use them
with the fewest shackles compatible with management will be
found true even in the face of the revival of the fossil argu-
ment that free libraries are no longer aids to education. A
leading newspaper in England congratuated Marylebone on hav-
ing refused to adopt the public library system on the ground
that no such institutions were wanted in such big places as Lon-
don, because "students could go to the British Museum and
there read everything except a novel." The writer who made
this solemn statement must be sadly in want of information as
to the many safeguards rightly placed around the books and
book-stacks of such institutions as the British Museum and the
National Libraries of Paris, Berlin, and Dresden.
Eight years ago in one of a series of articles entitled a
"Plea for liberty," endorsed with a preface by Herbert Spencer,
the very ancient cry that books m a free library were only a
method of stealing money out of one man's pocket to enable
another man to read useless trash gratuitously, was put forward
with the imprimatur of Mr. Spencer. Facts, however, are a
great deal stronger than arguments. The reports of losses
from the open shelves are not in any way serious. The injury
to a library from loss and mutilation of books cannot be shown
to be any greater on absolutely free and open shelves than on
those carefully guarded by lock and key or by such methods
as are still adopted here and there to prevent the people from
using the books they have paid for The best motto for a library
is "This library is under the protection of the public." Ex-
perience shows every day that the people will not see wrong
done without interfering, and the attention of attendants is
continually called to careless or worse use of books. Mr Hig-
ginson, at the Massachusetts Library Club, hit the point exactly
when speaking upon this subject, and quoting Sir Philip Sydney,
he remarked, "suspicion is the way to lose that which you fear
to lose"
The librarian of the Clerkenwell Library, London, reports
that the percentage of lost books from the open shelves is in-
significant. The report from the Minneapolis Public Library
shows that its loss per annum was some 150 books. And yet
Chicago, with closed shelves, spoke of 170 and Mr. Putnam
found only 47 out of 6000 books in Bates Hall missing after
REPORT ON OPEN SHELVES 187
10 months' use, adding, as is no doubt the truth, that he be-
lieved many of them were merely mislaid. The differences o£
loss in free and closed libraries are really immaterial. It is sat-
isfactory to know that the New York Free Circulating Library
is making the experiment of open shelves and is in hopes of
having the plan adopted throughout its entire system We are
all familiar with the report of the success of the free-shelf
system at Buffalo, and Mr. Elmendorf was thoroughly justified
in adding that the success of the movement at Buffalo had gone
far to solve the question of open shelves.
Experience shows that the loss from theft is very small, and
where a theft occurs it is almost invariably the act of some one
deliberate and persistent thief One man in Philadelphia stole
84 books; he visited nine of the principal libraries in the city,
and made his selection of useful works on engineering. The
books were recovered because a reader in the same house found
out what was going on and notified one of the librarians where
the books were The librarian sent and fetched away the books,
distributing them amongst the various libraries. The general
public are not thieves Thieves from libraries are a class like
burglars. One man commits a large number of burglaries and
creates a great deal of trouble ; but this does not prove that the
whole population of a village or town is burglariously inclined.
The benefit of open shelves is indisputable, and the probable
loss of two or three hundred books per annum at a total cost
of perhaps $150 may be considered small, if the salaries which
would be required for one and possibly two more assistants, not
to mention page-boys, etc., had to be paid. Libraries must be
compared not merely according to the number of volumes in
their possession but according to the number of books circu-
lated If a library with a circulation of 125 books a day loses
10 books a year, that is as much in proportion as if a library
with a circulation of 2500 books a day loses 200, the circulation
of the latter being 20 times larger than the former.
It must be remembered also that the loss of the books by
theft and from other causes is merely a part, and a very small
part of the general loss in a public library with a large cir-
culation. The general loss from wear and tear, the number
of books worn out (absolutely torn to shreds from constant use)
alone, would be at least 10 times the number of all books
i88 JOHN THOMSON
unaccounted for in the year The number of books mutilated
is certainly no greater in a library with open shelves than in a
closed shelf library; because if a man wants to save himself
the labor of copying out bodily what he wants he will do so
as much in one library as he will in the other. The number
of books thus mutilated, to my personal knowledge, is fully
equal, if not greater, than the number of books mislaid, lost,
stolen, or otherwise unaccounted for. To refer back to the
illustration already used, if a store doing a business of $500 a
year loses by theft $100 worth of laces from a bargain counter
the matter is a very serious item. A like amount taken from
the counters of a store like Macy's becomes merely an incident.
A loss of 300 books in a library circulating 50,000 books a year
is a matter of grave moment. A similar loss in a library from
one million to one million and a half of books is a matter of
comparatively small importance. If, as is a well known fact,
so large an article as a freight car can be lost to the railway
system to which it belongs for a period of from one to three
years, it is not difficult to understand that many books that are
treated as stolen are really books that will sooner or later be
accounted for. A leakage on books is as much a necessity as
a leakage of counter goods in business.
The fact that some people who are trained in the use of
libraries can achieve their ends by the use of the catalog proves
very little Every person using a free-shelf-library can still go
to the catalog if he or she desires to do so, but in addition to
the catalog the free shelves give increased facilities. It is no
argument to say you can use the catalog, and so need not give
the public access to the shelves Every public library has its
catalog, but would do well to have free shelves in addition.
The true solution, as it occurs to me, for the management
of public libraries is to have reference rooms and shelves for
general books on classified subjects such as history, travel,
fiction and biography, absolutely open; and to have separate
rooms or places in which can be stored valuable books that
it would be impossible to leave to be handled largely from
curiosity and which would become injured from undue hand-
ling. Several copies of the Globe Shakespeare might properly
be placed upon free shelves, but Halliwell-Phillips' edition the
facsimiles of the quartos, and the facsimile of the first folio,
REPORT ON OPEN SHELVES 189
which might be properly remitted to a closed shelf. The gen-
eral reader who wants Shakespeare will be content with an
edition of Rolfe, the Globe, Knight or Furness If he wishes
to pursue the study of Shakespeare and has exhausted the
subject from the free shelves, he can very readily, through
the catalog, obtain further editions to study.
OPEN SHELVES AND THE LOSS OF BOOKS
The chief objection that librarians have found
against the open shelf is the possibility of misplacement
and theft of books. It has been urged that to give op-
portunity for undetected theft is demoralizing. That
such possibility exists is evident from statistics given by
Isabel Ely Lord in the following paper. After permitting
open access in the Pratt Institute Free Library for sev-
eral years, Miss Lord, the librarian, felt that the advan-
tages of the system outweighed the disadvantages.
This paper was prepared for the Minnetonka Con-
ference of the A.L.A., and read there June 27, 1908.
A sketch of Miss Lord appears in Volume 5 of this
series.
Movements and doctrines are vague things as to their be-
ginnings, and many a controversy has arisen in the attempt
to assign accurate dates of birth to them. But in this amicable
assembly it may be safe to state that the "open shelf" move-
ment in American free public libraries comes o£ age at this
conference. Twenty-one years ago, at the Thousand Islands,
Mrs. Sanders appeared before the American Library Association
and told of the eminently successful experiment at Pawtucket,
in allowing all users of the library to see, touch and handle
for themselves the books as they stood on the shelves. The
account was greeted with enthusiasm, and Mrs. Sanders was
praised and envied for what she was able to do in her small
library in her small community, although, of course, said the
"large librarians," Pawtucket, Rhode Island, is one thing, and
New York City is another. But presently Cleveland started
bravely forth, and then free access was granted so rapidly in so
many kinds of libraries that the tale would be a hard one to
tell with any degree of accuracy. And not only New York
City, but Greater New York, in all five of her boroughs, allows
free access to all her collections of circulating books, and in
I92 ISABEL ELY LORD
1907 gave out to her inhabitants a grand total of 9,464,848
volumes.1
Such a wide adoption of a library policy speaks strongly on
its behalf, but is not necessarily proof of its wisdom and justice.
There are still librarians, honored among us, and even more
there are trustees, who not only doubt the wisdom and justice
of the policy, but hold it to be totally pernicious. The public
press occasionally gives wide publicity to the fearful losses of
books by theft, and if, being librarians, we refrain from getting
into a panic or becoming hysterical, we yet do sometimes feel
a bit uneasy about some of the accusations. This paper is the
result of an investigation of the actual facts of these losses of
books, in order that both opponents and advocates of what we
in America have agreed to call the "open shelf," may decide
for themselves as to future policy and practice It deals only
with the question of free public libraries, where the conditions
of use differ essentially from those of the society, club, college,
university, or other institutional library. Its further limitations
will appear as the different subjects are treated.
But before turning to these facts and figures let us give
a few moments to the consideration of the general principle in-
volved in throwing the shelves open to the public, and to the
minor objections to this that have been at different times set
forth. Such a general statement is necessary if we are at the
end to draw any definite conclusion.
The public library, as an educational institution, has a dif-
ferent function from that of any other part of our educational
system. This function approaches nearest to that of the public
museum, but by its sending out volumes for home use the
library has a wider and a more varied influence Supplementary
to formal education, its chief aims are two; first, to enable any
member of its community to get as readily and easily as pos-
sible at any needed information that is contained in the printed
page; second, to stimulate, to encourage, and sometimes to di-
rect the knowledge and love of books The first of these ends,
the information side, is served largely, although by no means
entirely, through the reference department of the library Long
1This, it should be noted, does not include the circulation of books
through, the schools — so large an element with many public libraries
as in New York this is carried on by the Board of education The issue
here for 1906-1907 was 6,232,096, making the 1907 total free circulation
for Greater New York certainly over fifteen and a half millions.
OPEN SHELVES AND LOSS OF BOOKS 193
before there was any consideration of free access to any other
part of the library books, it was generally held necessary to
have the most commonly used reference books on open shelves.
The reason for this in many cases was the somewhat ignoble
one of desiring to save the library attendants trouble, but the
advantages were so immediately obvious that reference depart-
ments soon enlarged their open shelf collections, and the practice
is now almost universal. This does not mean, of course, that
all the books of large reference collections are accessible to
everyone, nor is such a practice, so far as I know, anywhere
advocated. In a large reference collection a great many books
are rare, either in the book markets or as to library use; a
great many have such a high value as to tempt the professional
thief; a great many are in size, shape, style of binding, or
quality of illustrations, unsuited to general indiscriminate hand-
ling. The collection that is needed for current general use
is more easily watched by the reference attendants than is a
circulating collection of proportionate size, and altogether the
problem of open shelves in the reference department is a less
serious one. It will therefore not be treated in this paper fur-
ther except as losses of reference books are given in the statisti-
cal statement.
This side of imparting information is also, naturally a large
part of the work of the circulating department of the library
But here the question is a different one. If the information
wanted is a brief, definite answer to any question, the chances
are that it will be best furnished by the reference department,
but something more general and discursive, something to be
studied or even to be skimmed over at home—here the circulat-
ing department must be appealed to And then there are the
people who want "collateral reading" for their studies ; those who
want something worth while for their enjoyment; those who
vaguely want "something nice to read" to pass away the time;
those who want only novels, perhaps only the new novels, know
what they want, and are not always pleasant when they do not
get it, and those who come seeking the inspiration to be had
from the great masters of expression in words. How are all
these people to be served best? As to their own preference,
there is no question. The people who use a public library pre-
fer to see the books as they stand on the shelves, to take them
down and look at them, to feel free among them. To the great
194 ISABEL ELY LORD
majority of those who use the library and perhaps to all who
should be using it and are not, the card catalog is a stumbling-
block Even to one trained in the use of a catalog — which chiefly
means a librarian — the card conveys nothing as to the condition,
printing, or literary style of the book, and often not even the
inclusiveness of its scope. This is equally true of the printed
catalog, whose sole advantages over the card catalog are ease
of use, portability and readiness of duplication. But how would
any librarian here like to select his or her personal reading for
a year from a catalog, whether printed in a book or written
on cards?
To stimulate and encourage the knowledge and love of books,
so I have stated the second general aim of the library. Would
anything serve to that end better than the handling of books
themselves? The examining and choosing is in itself an educa-
tional process, and the chances are few that the "real right
book" will get to a member of the "public," when he is not
looking for a definite book, through catalog and messenger com-
pared to his chances when he is allowed to search and find
for himself what is to him the pearl among the heap of pebbles
The very reading the titles on the backs of the books is en-
lightening, edifying and broadening No one who has noted
the difference in use of the same books in the same library
with open and with closed shelves can hesitate as to this. In
the "Library Journal" for December 1900 (25.741) Miss Mary
W. Plummer gave an interesting list of such differences in the
Pratt Institute free library. If Kate Douglas Wiggins' "Chil-
dren's rights" went out 16 times from the open shelves to
9 times from the stack; and the life of Lady Burton 20 times
to 7, "Silas Marner" 27 times to 12, Hamerton's "Thoughts on
art" jo times to 4, were not people being definitely better served?
And every open shelf collection shows a similar result If fig-
ures that were fairly comparative were available it seems almost
certain that the fiction percentage would be lower m the open
shelf collection. Open shelves are not, indeed, as Mr. S. S.
Green pointed out years ago, a panacea, but surely the time is
passed when we need to discuss with that curiously facetious
body of English librarians known as The Pseudonyms, "whether
free access is a library method or a disease." If we cease to
be our official selves for a moment, can we fail to echo Mr.
OPEN SHELVES AND LOSS OF BOOKS 195
Putnam's words spoken in 1891? "I cannot believe there is a
librarian who has felt as a reader and would not himself be
urgent for free access. The problem is one of means."
To quote once more, the burden of proof is surely, as Mr.
Brett said at Atlanta, on the other side. What objections do
the objectors bring ? First, frequently, and in a few instances
as a main objection, there is the confusion of books resulting
from misplacement. Librarians differ very much in their opin-
ions as to this, but few hold it a serious argument against
allowing people to look at the books. Those who are looking
for a definite book, especially if other than fiction, are best
served by asking a member of the library staff to find it Deci-
mal points, Cutter numbers and dummies are enough to make it
well nigh impossible for the user to be sure that the book is
not "in " The reader who wants a definite book is always quick-
est served through the catalog and a call-slip, and this can be
done in an open shelf exactly as well as in a closed library.
This has not always been sufficiently impressed on staff, users,
or both, but it is certainly true. The only possible difficulty
here is caused by misplacement on the shelves. A librarian can
often find by a casual glance a book thus misplaced; but the
difficulty must, of course, be guarded against by constant re-
vision of the order of books on the shelves. In 18 of the
libraries who answered the questions sent them for this paper,
shelves are so rearranged daily or oftener This means very
little danger of missing the books asked for. Four of the libra-
rians have their revision weekly, four report "continuously" but
do not say how long a time it takes to revise the whole collec-
tion. Unfortunately the word "revision" used in the question
proved ambiguous to some, and the statistics on the subject
are not full But they show sufficiently that libraries are guard-
ing against this difficulty of misplacement on the shelves. Some
of the English libraries have a tiny colored label on each book,
a color being assigned to a class of books, an admirable means
of detecting at once a blue history book that has strayed into
pink' sociology. The plan was tried in the Pratt Institute free
library for its first small open shelf collection, and worked
well, but has not as yet been applied to the much larger col-
lection now open. It would be interesting to learn if it is
used in any large American collection. I have not been able to
trace one.
196 ISABEL ELY LORD
A second objection is to the extra wear and tear on the
books. If this is induced by idle and fruitless handling, the
objection is valid, but if it is the result of an educational
process, the wear and tear is only part of running expenses. Of
course people should be taught to handle books carefully, but
that is easy to do where books are treated with what one might
almost call courtesy by the library staff, and if signal offenders
among the readers are remonstrated with.
The increased cost of administration is sometimes held up
as an objection, but on the other hand its decreased cost is
sometimes held up as an argument for open shelves, There are
apparently no figures to prove either side We were taught
early in our youth that we couldn't add oranges and apples and
get a resultant sum that could be expressed in terms of either.
So it is impossible to reckon cost of administration in two such
different states of library life. In the first place an open shelf
library increases in use more rapidly than its older brother. If
there are exceptions to this rule I have never found one. In-
crease of use means increase in cost of administration, but in-
crease due only to this we should be ungrateful to charge to
open shelves. Otherwise how can we reckon ? The time of the
staff is differently spent. The majority of people— and the over-
whelming majority of fiction readers — find books for themselves,
so that the librarians are freer to give individual help But the
revision of shelves takes perhaps as much time as the getting of
books in the old days ; it is hard to tell. A number of librarians
report that more time is spent under the open shelf system in
assisting readers, but that this they consider a great gain. The
answer from Cleveland expresses concisely the opinion evidently
held in most open shelf libraries, "We believe that the same
amount of time spent under the open shelf arrangement gives
far better service to readers."
A further objection is to the larger amount of space re-
quired for the storage of books if readers are to have access
to them. This objection is not a serious one to-day, when cir-
culating collections are unlikely to grow to unwieldy dimen-
sions, since branch libraries arise gradually to relieve them.
Perhaps the most serious of the minor objections is one
that has not been much regarded by librarians generally. So
sure are we that our one aim in life is to serve any and every
OPEN SHELVES AND LOSS OF BOOKS 197
one in our community that we forget that the "public" does not
always read our somewhat cabalistic signs aright. Writing in
the "Library World," Mr. Edward Foskett once said of the
open shelf arrangement: "From a reader's point of view it is
the librarian's 1-don't-know-help-yourself-and-don't-bother-me'
system." Knowing our intentions, we cry out against this as
absurd, but the fact remains that it is the impression of a great
many readers. And we must take people as they are, and not
as they ought to be — as we interpret "ought" People with this
idea fail to get the assistance they need because they think
they are expected to find things for themselves, and they do
not like to "trouble the young ladies." Of the majority of
the libraries who were asked if they found this a difficulty, 17
find practically none and to 12 it seems slight. The attitude
of helpfulness, which is that of every good library staff, is cer-
tainly the best preventive for this particular difficulty. But this
attitude of helpfulness should mean, among other things, con-
stantly reminding people in definite words that getting the
book he wants to the reader is "what we are here for," and that
no one should hesitate to ask for help either in finding a defi-
nite book or in solving any other library problem. The most
enlightening thing a librarian can do in order to learn whether
this difficulty exists in his or her own library is to take a
wander-hour in the circulating collection, casually accosting those
who are approachable In the small community personal ac-
quaintance eliminates this particular difficulty, but in the large
community— not the large library, but the large community —
the problem becomes a formidable one But people will grad-
ually come to understand the ends and aims of the library, and
20 years of open shelves will probably diminish this problem to
the vanishing point
There are other minor and sometimes unique objections but
it seems hardly worth while to answer our English brother, who
solemnly proclaims that under the open shelf system "difficulty
is felt in the staff doing work without being overlooked by
inquisitive readers, and that encouragement is given for the
staff to waste tune chatting with the readers/* So let us turn
at last to our muttons.
When the question of open shelves was brought up at the
1877 international conference, the chief objection made was to
igg ISABEL ELY LORD
the increased loss and mutilation of books thai would be sure
to follow, and here to-day lies the crux of the whole matter The
losses are greater. What do we lose by them?
There are two sides to this, the financial and the moral.
The financial side was formerly more considered than it is
now, for two reasons First, it now appears that the money
losses are seldom great; second, because it is coming to be
recognized that a heavy money loss is less serious than is the
moral responsibility of fostering crime in a community If
open shelves do foster crime, they are not permissible, for if an
educational institution stands for anything in a community, it
stands for moral betterment as much as for intellectual better-
ment Either without the other leads to danger; only both
together help us along the path of progress The question,
then, to be decided is whether the privilege of open shelves is
a demoralizing influence in a community because it suggests
or encourages theft. Does it, in other words, make thieves?
If it does no more than give opportunity to those in the com-
munity who are already thieves the situation is a different one.
In answering this question, the difficulty at once arises of our
ignorance of the personality of those who steal our books. A
rare thief is caught, and certain deductions may be made from
the character of the books stolen, but these are slim premises.
We must, however, do our best with them.
One word about the facts presented in this paper. They
are taken from the answers to a senes of questions sent to 36
libraries circulating over 200,000 volumes a year and to 12
libraries in small communities, selected as typical Of these all
but one of the larger and one of the smaller libraries answered,
with a promptness and courtesy that I wish publicly to acknowl-
edge here. The figures asked for were not easy to give, and in
some cases answers were impossible, but the attempt to do as
much as possible to help was general, and to the courtesy and
patience of the questionnaire-besieged librarians who answered
mine, is due the whole value of this paper. Six of the larger
libraries were unable to send figures, because reclassifying or
reorganization is under way, and one because the first complete
inventory for years is now being made. One library— Cincin-
nati—does not believe in inventories, and does not take them.
Mr. Hodges says: "My objections to attempting an inventory
OPEN SHELVES AND LOSS OF BOOKS 199
of a large library in which the books are in active use, is based
upon what I have seen in one of the large libraries in the East.
In that library an attendant was employed at a salary of $600,
to go with shelflist from one department to another constantly.
At the close of the year his report was to the effect that so
many volumes, 150 or 200, were unaccounted for. Fully 50 per
cent, of those turned up within a year, they had simply been
overlooked, and that not through carelessness, but owing to the
inherent difficulties m tracing misplaced books."
The Millicent library, at Fair Haven, Massachusetts, has a
loss so small that it is not included in the statements given,
but will be referred to separately. This leaves 36 libraries for
which some figures are given.
As we all know, different libraries keep their records in
different ways, and it is hard to make comparisons. But the
most just method of stating loss is in percentages, both to the
issue of books for home use, and to the number of volumes in
the library. If a library circulating 30,000 volumes a year loses
3 books, one circulating 300,000 volumes can lose 30 books
without any real increase. Each library loses one volume for
every 10,000 sent out to users. And if the library losing 3 books
has 6,000 volumes, and the one losing 30 has 60,000 volumes,
the loss per volume of stock is the same — one in every 2,000
volumes The losses stated in this paper, therefore, are given
m such percentage, and no figures are given of the actual num-
ber of books lost in a given library. Nor, for reasons that will
be clear to all, are the names of individual libraries given, ex-
cept in those cases where by stating local conditions some light
on the problem may be gained. But there is no question of
rivalry between libraries; the only use of comparison is to
enable us to find common factors that can be eliminated, and so
to simplify our calculations as to future practice.
On the subject of mutilation the figures are most unsatis-
factory. The general report is that mutilation is heaviest in
unbound magazines and newspapers— certainly not a question of
open shelves. Bound volumes of magazines suffer also, and
reference books Art books are especially reported and the
finer illustrated books of this sort are usually kept on dosed
or guarded shelves, In a few cases an epidemic of mutilation
has been traced to an individual, and in both Wilmington and
200 ISABEL ELY LORD
Hartford, the individual was discovered and punished by im-
prisonment Aside from these two libraries none reports sen-
ous loss in this way except Los Angeles, where the damage for
a single year (in a supposedly closed shelf library) is estimated
at $1000. Mutilation in the mass of circulating books seems to
be about the same for open shelf as for closed shelf libraries,
as any cutting or marking is done away from the library. In
several places the marking of pictorial or verse scrap or note-
books required in the public schools has led to mutilation, and
here the cooperation of the school authorities should certainly
prevent a continuance of the practice. After the initial difficulty
of catching the delinquent there comes usually a further dif-
ficulty in convincing him or her that the matter is serious. The
mere payment of a money fine — say the cost of the book— is
an insufficient punishment. Every member of the general pub-
lic should be made to realize the seriousness of the offense.
Here, as with theft, to be dealt with later, a prosecution is the
best preventive of future difficulties.
Let us consider now the question of theft, as to which we
have fuller data. From these 36 libraries what can we find
as to the personality of those who steal the books? The ques-
tion of the children naturally comes to mind first, and this,
from the point of view of "cultivating criminals" is a very im-
portant question Here the figures are unfortunately unsatis-
factory, because so many libraries report either losses or cir-
culation as a whole and given, the percentage of loss in the
children's rooms But so far as they are given, the percentage
of loss in the children's room in proportion to circulation runs
a little higher than that in the adult department, and in propor-
tion to the number of volumes in the collection runs yet higher.
But all the books thus taken are not stolen in any but a strained
interpretation of that term Everyone who has had to deal
with children "in the mass" knows that a child is above all
suggestible, and that often he takes "a library" because other
children are doing the same thing. But to every children's
room in any large community there comes many a child un-
trained in the use of the room who, seeing other children
taking books home, quite innocently takes a book or two him-
self and walks proudly off without any sense of having done
wrong. And of course there is no reason why he should feel
OPEN SHELVES AND LOSS OF BOOKS 201
guilty. Later, however, he probably discovers that he should
not have taken a book in this way, and he usually becomes ter-
rified for fear of "the cop" whose services his playmates are
so ready to promise. He may sneak the book back and leave
it on a table, and he often does. Or he may hide or destroy it
Occasionally he comes to the library and explains, sometimes
accompanied by a troubled parent. Every children's librarian
knows that many books are taken this way in error, and that if
the children have not intended harm in the beginning and do
not repeat the offense, then the child is not seriously harmed
Also there are the children, almost invariably boys, who steal
for pure prestige. The leader of a set of boys is expected to
display prowess, and "doing" the library is hard enough to win
this particular land of laurels. This is not a habit to be either
commended, recommended, or even tolerated, but it is a fact
that a boy may do a deed of daring-do of this variety without
any serious injury to his moral character. Occasionally he re-
pents later. The Dayton public library, a couple of years ago,
had a package of books returned with a note from a young
man, saying that several years before he and some other boys
said, "Let's go down to the Library and steal books." His con-
science awoke later, and the books were returned, but the very
way his note was worded is significant
But let us inquire a little more closely into the losses as they
occur. The actual figures for the Pratt Institute free library
will serve to show what kind of losses occur in a children's
room in the most difficult of all communities — a section of a
great city whose population is always shifting and which has
no real claim to the name of community. It is impossible to
know personally all the children who come. There are contin-
ually new lots of children to assimilate, and there is very little
in the life of the child elsewhere that develops any sense of re-
sponsibility. What do we do in the children's room? There
are at any one time over 2000 children who actually use the
room They come freely, go to the shelves for their own books,
browse all they like, and are taught respect for books so far
as the librarians of the room can do this. During the five years
ending July 1907, there were, at a very moderate estimate, 5,000
children who used the room. There were given out for home
use 165,860 volumes, and at the taking of inventory for these
five years there were 196 volumes missing. Of these many
202 ISABEL ELY LORD
are sure to reappear, as we know from the experience of
previous years, but let us take the figures as they are. This
loss is for five years, so that the average yearly loss was a little
over 37 volumes That is a small number to be divided among
2000 children, even though every book was deliberately taken,
which we are certain is not the case. Of the 196, 26 disappeared
from the reference shelves. These were nice bright new copies
of such attractive books as the Lang fairy tales, and they were
too great a temptation, apparently, and also, owing to the con-
ditions of the room, were shelved in a corner rather difficult to
keep under observation. Moreover, some of the children seem
to have a curious idea that the books in that corner are not a
real part of the library, and because they cannot take them
out regularly, they take them "for keeps" when they would
not do this with a book obtainable on a membership card. Here
seemed a place where extra guarding was needed, and glass
doors were therefore placed on the attractive case about the
time the last inventory was completed. These are not locked, but
a little sign says, "If you would like to read any of the books
in this case, ask at the desk. Do not take any of the books
without asking." In the year since those glass doors were put
up we have not lost a book from this case, so that we feel
that our problem is practically solved for the children's refer-
ence collection. The average loss per year from the circulating
collection was 32. Does that indicate a large number of thieves
among 2000 children? And we feel quite sure that some books
have gone to children not registered at all, as in one or two
cases we have traced or caught such children. Of the 196
volumes total loss 29 were little books, easy to slip into bag
or pocket. Librarians generally report this difficulty, and there
seems reason to keep the "Peter Rabbit" books and their like
in a special case, where they can be guarded. But with a loss
like this stated, who would feel justified in barring the children
from the shelves, and depriving them of the pleasure, the privi-
lege and the education of contact with books? Are we training
thieves, or training children, who naturally have little sense
of mine and thine, to respect community properly?
It should be clearly understood that the percentage of loss
is greater in the Pratt Institute free library, both in relation
to circulation and to number of volumes, than it is in most
OPEN SHELVES AND LOSS OF BOOKS 203
libraries. This we attribute to our difficult community — or
non-community— but the fact means that our case is worse than
the usual one. And yet we cannot feel it very bad!
There is a question here as to fines. How many children take
books in this illegitimate way because their cards are held for
non-payment of fines? In the last report of the Boston public
library, Mr. Wadlin deals with this subject, and points out
clearly how the "permanent fine" may encourage theft when a
more elastic rule permits the resumption of the card after a
period of non-use. The new Boston rule m the case of chil-
dren under 16 cancels all fines for overdue books at the end of
six months.
Mr. Wadlin says:
"Since the change in the rule, many children who had lost
the use of cards through the non-payment of fines have re-
claimed them. At one large Branch, 115 cards were thus re-
issued within a single month. The unpaid fines on these
amounted to $36.09, but much of this would probably never
have been paid. In this one instance there were one hundred
and fifteen young persons deprived of the home use of books
without limit, unless they yielded to the temptation to obtain
them irregularly from the open shelves."
On the other side it must be said that when we exact from
the children a definite pledge, and then allow them to break it,
we are not helping in their moral education. If a period of
six months non-use of a card is to be held as an equivalent
to any fine that may be incurred, this should be clearly stated
to the children when they "join the library."
But time lacks to consider the children longer. How do their
fathers and mothers, older sisters and brothers behave when
they are presented with the freedom of the library? As has
already been stated, they do not make way with as many books,
in proportion to circulation and collection, as the children do.
And in the figures of loss I am about to give the percentage
is too high for the older people, since, as has already been said,
a number of libraries do not keep separate statistics of loss,
and the figures here given are for the total loss, the total cir-
culation, and the total number of volumes in the library. Ref-
erence collections and losses are included, but not the figures
of reference use. A separation of the figures for the three
classes of reference books, children's books and adult circulating
204 ISABEL ELY LORD
collection is highly desirable, but is not, with the statistics at
hand, practical.
The danger of loss, as I have already hinted, depends not
on the size of the library, but on the size of the community
The American habit of "moving" — changing from one habita-
tion to another — seems to increase in a geometrical ratio as a
city grows in numbers. This, together with the impossibility
of any share in the civic life by the great mass of the inhabi-
tants, tends to diminish the sense of civic responsibility, on the
part of the individual. Indeed, in the great city there is very
little, if anything, to foster this feeling. The library, dealing
with the individuals thus deprived of one of the great benefits
of a social form of living, has not, in the large community, the
advantage of personal acquaintance with all its users. For these
reasons one would expect the library losses to increase as the
community grows in size, and such a result would be a very
comfortable basis for consideration of our problem. Such a
result was what the compiler of this paper expected But such
expectations were entirely defeated. The range of loss, ex-
pressed in percentages, varies m an extraordinary way. Let me
present the percentage of loss to circulation in four groups
according to the size of the community, and dividing each group
into libraries with open shelves, and those with closed shelves,
or with a very restricted number of books accessible The fig-
ures for open shelf libraries include the books for children, but
those for closed shelf or restricted libraries are for the adult
collections only, unless otherwise stated. So that the open shelf
figures run a little higher than they actually are for adults.
It is not always easy to know whether to call a library "open"
or "closed," but the decision has been made as carefully as
possible on the basis of free access to the bulk of the circulating
collection.
The figures for population are taken from the Special report
of the U S. Bureau o£ census: Statistics of cities, 1905, pub-
lished in 1907. The figures of loss are given in the order of the
size of the community, not of the library, and are the percen-
tages of loss to the circulation of the library.
I Cities of over 300,000
a Open shelf libraries, losses are as follows:
Per cent.— .09, .15, .09, 17, 17, .18, .07, .39, .3 (children's room
only)
OPEN SHELVES AND LOSS OF BOOKS 205
b Closed shelf libraries, and those with small acces-
sible collections. Losses:
Per cent — .03, .09, 01, .06 (includes children's books)
2 Cities over 100,000 and under 300,000
a Open shelf libraries. Losses:
Per cent— .16, .33, 1-34, 42, .38, 08
b Closed shelf libraries, and those with small acces-
sible collections. Losses:
Per cent— .09, 03, .002, .53, .01
3 Cities over 25,000 and under 100,000
a Open shelf libraries. Losses:
Per cent.— 4$, .17, .39, .08, .15, .07, .06
b Library with very small open shelf collection.
Losses :
Per cent. — .05 (includes children's room)
4 Small communities (under 25,000)
a All open shelf libraries. Losses:
Per cent— 09, .09, ,002, .04 and one practically nothing.
The loss, then, in cities of over 300,000 ranges, in open shelf
libraries, from 7 books in every 10,000 circulated to 39 books
for every 10,000 circulated. The largest cities vary from 9 to
17 in every 10,000 circulated. In the closed shelf libraries of
this group the loss ranges from I to 9 volumes in every 10,000
circulated The average is much steadier here.
In cities between 100,000 to 300,000 the open shelf libraries
lose from eight to 42 in every 10,000. Denver in its period of
open shelves lost 134 volumes to every 10,000, and is stated
separately, as the loss there was unusual and, so far as I know,
the largest proportionate loss sustained by any library. In the
closed shelf libraries of the same group the loss ranges from
2 in every 100,000, which is the proud record of Fall River, to
53 in every 10,000, a larger loss than that of any open shelf
library today, though not equaling that of Denver as stated
In the third group of cities from 25,000 to 100,000 the open-
shelf loss ranges from six to 48 in every ten thousand. In the
closed shelf library of this group the loss, including that of the
children's room, is five in every 10,000.
In the last group of small communities (under 25,000) the
loss ranges from Fairhaven's statement that perhaps two books
are definitely missing, but they expect to find them, through
206 ISABEL ELY LORD
Gloversville's loss of two to every 100,000 circulated up to nine
m every 10,000 There are no closed shelf libraries in this
group
Setting aside the case of Denver, which seems to have suf-
fered a regular raid, and whose shelves have consequently been
closed for five years now, the heaviest loss is in a library with
closed shelves This is at Los Angeles, where the conditions
of the building are difficult, and where, to quote Mr. Lummis,
"the closing was very simple, by notices and a card about head
high This keeps out good patrons, but does not keep out
thieves, who dodge into the stacks and tuck books under their
coats." It seems doubtful, under the circumstances, if Los
Angeles can be considered an argument on either side of the
question.
Aside from Los Angeles' loss the heaviest losses occur m
the third group of cities (48 and 39 in every 10,000) in the
second group (42, 38 and 33 in every 10,000) and in the first
group, but barely within it (39 in every 10,000) Dropping be-
low the lowest loss here of 38 in every 10,000, we find the next
figure 18 in every 10,000 There must surely be something in
the local conditions to explain some of this group of six large
losses. The size of the community does not explain it, for the
population figures range from about 80,000 to over 300,000.
What other explanation can be given? In at least three of the
libraries the building is a great difficulty, proper guarding being
impossible New Haven has one of these heavy losses, and is
soon to have a building that will lessen losses, if expectations
are fulfilled. Wilmington has one and hopes for a better build-
ing some day. The losses in two of the libraries depend some-
what on an unusual number of irresponsible users, a local con-
dition hard to combat. It would require a detailed study of
losses and conditions to give reasons in full If the librarians
of these collections could give an analysis of losses it would be
of very great value to all libraries.
A statement of the mean loss, in open shelf libraries, is
especially valuable in view of the few libraries with exception-
ally high losses. In the first group the mean loss is 17 in every
10,000 circulated, m the second group (omitting Denver) the
means is 33; in the third group it is 15; in the last group 4
Taking the first, second and third groups the losses in the
OPEN SHELVES AND LOSS OF BOOKS 207
six libraries having the high losses range from 33 to 48 in
every 10,000 circulated; seven range from six to nine in their
losses'; and the central group of seven ranges from 15 to 18
It would seem that as near as we can come to a deduction from
these varying figures would be to take this central group, the
mean loss of which is 17 in every 10,000 circulated.
It so happens — and I give you my word that I had no hand
in making it happen — that this is the loss in the last inventory
of the Pratt Institute free library, and an analysis of this loss
may give us some interesting facts. These will be compared
with the loss by classes in other libraries, so far as those figures
are obtainable. We are quite sure, by the way, that the list
of books missing at this inventory will be materially reduced
by the volumes found during the inventory now in progress,
so that our final loss will be distinctly under that noted now.
But there is no reason to suppose that the books thus discovered
will be in one class more than in another, so that the losses
as now given should still be significant. The inventory of the
children's room of the Pratt Institute free library has already
been given in some detail. The inventory of the rest of the
library was taken at the same time — the two months and a
half ending July 31, 1907— but covered only one year and a
half. During this time the total recorded number of persons
using the reference departments, (excluding the children's room)
of the Library was 56,785. The number of reference books
missing was thirty Of these five volumes were from the gen-
eral reference library, eight from the periodical sets, four from
the collection of U. S. government documents, six from the
Art reference room, and seven from the Applied science ref-
erence room. We have reason to believe that six of this last
seven went to one person, as they were books on allied sub-
jects and disappeared within a few days Also, at the time they
disappeared the room was not properly guarded. Of the peri-
odicals three volumes were rare and were probably taken for
their money value. They should never have been left on open
shelves None of the other volumes were of much money value,
and three were cheap text-books. The loss is one volume to
about every 1900 people using the departments.
The loss for the rest of the library was 418 volumes. The
circulation during this period was 201,487. The percentage of
208 ISABEL ELY LORD
loss to the circulation m the adult collection is thus about twenty
to every ten thousand circulated. Our circulating collection is
a parallel one, with roughly 35,000 volumes on the open shelves
and 25,000 in the closed stack, The volumes lost from the
open shelves were 358, or 18 to every 10,000 circulation from
the shelves; those from the closed shelves 60, or at the rate of
68 for every 10,000 of the circulation. Why the loss was so
much heavier from the closed portion of the library we are
unable to guess, but it is probable that a greater portion of
these missing volumes will be found in the inventory now taking,
and of course the closed shelf books are in the open shelf room
in the course of being issued and returned.
The detailed loss is as follows:
Vols.
Fiction 119
ooo 6
100 14
200 12
300 20
400 10
500 30
600 60
700 22
800 63
900 19
Biography 5
Foreign (in closed stack) 38
418
But if stated in the order of percentage of circulation in
each class, the importance of losses shifts at once. The highest
falls then in philology (400), where the loss was at the rate
of 104 for every 10,000 circulated. That this is no unusual
difficulty is sufficiently proved by the fact that of the 24 libra-
ries giving detailed figures of loss the largest number — seven —
had the heaviest proportionate number in this class. Yet one
library has its lightest loss here. Scientific and technical science
follow, the loss in pure science (500) being at the rate of 60
for every 10,000 sent out, and that in applied science (600) 58.
Seven of the 24 other libraries also have their heaviest propor-
tionate loss in these two classes, while two libraries have their
lightest here, and in two no books were lost in pure science.
OPEN SHELVES AND LOSS OF BOOKS 209
Fourteen out of the 24 libraries lose most in 400-600. Liter-
ature (800) comes next, with a loss of 38. One library has
its heaviest loss here, and two their lightest The fine arts
(700) follow close with 36, and no library finds this the heaviest,
while one finds it lightest. General works (ooo, and on closed
shelves) lose 34, and in four of the 24 libraries show the heaviest
loss. In four also the loss is lightest here, and in nine libraries
there is no loss at all in this class. Religion follows with 33,
and in two libraries the loss is heaviest here, in one it is light-
est, and in three there is no loss at all. Philosophy shows a
loss at the rate of 28 volumes to every 10,000 circulated, and in
two libraries shows the largest proportionate loss, in two the
lightest, and in three no loss Sociology (300) loses 24, and
proves the most serious loser in one library, the lightest in an-
other, and no loser in two. History (goo except 910) offers a
loss of 21, and in no library shows the most serious loss, while
in one it is the lightest and in two there is no loss. Travel
(910) loses 15 and again is in no library the chief loser, in one
is the lightest loser, and in three has no loss. Biography loses
13, and in no library is the heaviest loser, in two is the lightest
and in two loses nothing. Fiction, last hi this record, if in no
other, loses only n to every 10,000, and in no library shows the
greatest proportionate loss, in seven shows the lightest and in
none is without loss
Of all the books lost in the Pratt Institute free library, only
12 disappeared from the "Books for younger readers," which
speaks well for the children.
The heavy loss in philosophy in proportion to use, may sur-
prise some librarians, but not many. This loss was all but one
in text-books, two in English, one in German, three in Latin,
one in Greek, and one in Hebrew. We have decided to guard
such books by placing them in the closed stack, as there is no
particular advantage in having them on the open shelves. A
definite book can be had quite as quickly from the closed shelves
and a "good book to help in Latin" can be chosen by the libra-
rian, or the volumes in — never many — can all be brought to the
inquirer. A notice at the shelves calls attention to the fact that
text-books are kept in a special place and can be had on re-
quest No surprise may be expected at the large loss in scien-
tific and technical books, but here removal from the open
210 ISABEL ELY LORD
shelves would defeat our ends The "technical man" is not so
well served by any other method as by free access, and we
have not removed from the open shelves any books except
"pocket-books," which have always been on the closed shelves
The supplying of technical books in any abundance is a com-
paratively new development, and until that particular "public"
is educated, we must expect loss Librarians, answering from
general impressions, were almost unanimous in reporting tech-
nical books a difficulty, and "school text books" came a close
second A special precaution against theft in the technical books
is reported from the Carnegie library of Atlanta, where the
library stamp is used freely throughout the book. Drexel In-
stitute is also trying this method, but m both cases it is too
early to learn whether this will be a deterrent The character
of the technical books stolen shows clearly that most are taken
for personal use rather than for sale, and it seems likely that
a man would hesitate to have in his possession illegally a vol-
ume bearing the name of the Blank public library on almost
every page. Time will tell if this is an advisable method.
Of the 30 books in pure science lost by the Pratt Institute
free library, seven were in mathematics of high school or col-
lege grade — standard books in algebra, geometry and trigonom-
etry. Such books are now treated like the language text-books,
and may be had only by being asked for. The rest of the loss
in science runs through almost every number of the classifica-
tion. In applied science four out of the 60 lost went to those
interested in health and hygiene, five to those attracted by some
branch of domestic science, and eight to those drawn by type-
writing and stenography. The immediate vicinity of a school
of commerce has probably helped in this last item, and we now
keep books of this class on special shelves, accessible on request,
but not otherwise. The literature loss is heavy — 63 Of this
18 volumes were poetry, 12 were drama, and 18 were texts or
translations of the Latin and Greek classics. This last class
of books has now been treated like other school books and
put on the closed shelves. A number of the other books were
those used in the schools. In the general class of fine arts
the loss is large in books of games and sports, nine out of the
22 missing volumes belonging here. Photography, which is re-
ported by several libraries as a heavy loser, is responsible for
OPEN SHELVES AND LOSS OF BOOKS 211
four more volumes, music for two, so that only seven are kept
to art, strictly speaking. The loss in religion is a sad one —
the fifth m order of seriousness. It is the common courteous
habit of librarians to lay the loss in religious books, which is
everywhere a comparatively high one, to the absent-mindedness
of the clergy and clerical students. Sunday school teachers are
probably responsible for some of it. But some is hard to ex-
plain. Of twelve volumes lost five were volumes of the Temple
Bible! But the strangest loss of all was a volume of Lyman
Abbott's "Family worship." The Bible one might be forced to
get, by cruel school or college, and one might conceivably save
20 cents by stealing a more attractive edition than one could
buy for that sum. But how could one steal a volume of family
prayers to use? And why steal them if not to use? Either
question seems unanswerable. In philosophy the loss crowds
that in religion close, and is largely of books useful to the stu-
dent, though the "Twentieth century fortune-teller" creeps in
here by permission of the Decimal classification, and the "Secret
of a good memory" does the same. Would that the latter might
cause its user to remember to bring it back! Not a title is
missing in ethics, which is a hopeful fact, but Podmore's "Mod-
ern spiritualism," in two volumes, is gone, and is the most costly
book lost.
In sociology education claims eight of the 20 volumes miss-
ing and of those four are kindergarten books. Two are legal,
three are on "how to behave" — and do not go quite far enough
in their instructions, evidently — and two are volumes of fairy
tales, which we keep separate in 398.2 and 3984.
In history the loss is largely in books useful to college and
high school students, and in travel the range is from the Adiron-
dacks to the West, over to Siberia, Russia and Syria.
In biography Jacob Abbott comes to the front again, with
"David Crockett," Harrison's "Oliver Cromwell" makes one
smile a bit at the short shrift its subject would have given
to a book thief if he were running a library. Maimon's "Auto-
biography" is a curious loss, and the other two volumes went
from "the closed shelves.
The fiction losses range far and wide, and there are only
a few that one finds special reason for. Two copies of Cha-
teaubriand's "Atala" points to a study of French, and the need
212 ISABEL ELY LORD
of a "trot," and perhaps Balzac's "Magic skin," Daudet's "La
Belle Nivernaise" and Lamartme's "Fior d'Aliza" went in the
same direction
The percentage of loss to the number of volumes in the
library is, of course, higher than that to the circulation, as
the latter is always the larger figure. But the significance of
the figure is not so great It is natural that the loss from a
collection of 30,000 should be for the library with a circulation
of 200,000 twice what it is for the library of 100,000. And
-circulation varies enormously in proportionate relation to size
The variation in the number of books in the reference collec-
tions of the library makes some libraries appear as having a
comparatively small circulation, when if the figures for the
library were given for the circulating collection alone, this
would not be the case. But as many libraries could not give
the separate figures, the percentages are here computed, as were
those to the circulation, of total loss to stock The losses then
range from 271 volumes to every 10,000 — the exceptional record
of Los Angeles— to four volumes of every 100,000, the record
of Fall River. In the group of cities of over 300,000 inhabitants
the range in loss from the open shelf libraries is from 180 vol-
umes to 23 out of every 10,000, with a mean of 88. In the
closed shelf libraries of this group the loss ranges from 38 in
every 10,000 to 15 in every 100,000. In the second group the
open shelf libraries lose from 271 to 15 volumes with a mean
of 61, and in the closed shelf libraries from 31 in every 10,000
to 4 in every 100,000.
In the third group—cities between 60,000 and 100,000— the
open shelf loss is from 124 to 16 in every 10,000, with a mean
of 25, while the closed shelf library lost only 106 out of every
100,000, or a little over 10 per 10,000.
In the last group of libraries in small communities, the loss
ranges from the zero of Fairhaven, through 78 to every 100,000
of Gloversville, to 13, 41 and 65. As I have already stated,
these figures do not seem to me significant as compared with
those of percentage of loss to use. If counted as wear and
tear losses, they would not be considered heavy. The discarding
in the Pratt Institute free library for two years shows a loss
in this direction of 43 m every 10,000, and many libraries would
doubtless show more.
OPEN SHELVES AND LOSS OF BOOKS 213
Now, after this long excursion, we come back to our old
question: Who took these books? And first, were they taken
for sale ? There is no reason to suppose so. Only an occasional
volume of those missing has money value enough to make it
pay to steal it, so to speak, and there are many volumes of good
money value safe on the shelves. One stealing to sell would
be likely to keep the habit up, and his depredations would prob-
ably show in some noticeable way. Also, such a thief is more
likely to get caught, because his spoils are traceable if sold.
The answers obtained from the questionnaire show little loss
of this sort A few libraries have had notable epidemics of
stealing, and have usually caught the culprit. Scranton lost
$150 of books from the reference room within a few months,
and the depredations ceased suddenly before the thief or thieves
could be detected. New Haven recovered So volumes taken by
one man; Buffalo recovered 35 volumes of fiction from the
estate of one woman; Utica recovered through the police IQ.
books on metallurgy taken by a man engaged in the manu-
facture of counterfeit money; Kansas City lost all books on South
American history in a brief period; and several branches of
the New York public library have suffered from epidemics, be-
lieved to be the work of one person or one group. But gen-
erally the loss is steady and varied. A daily inventory of Yid-
dish— in which the loss is heavy— was kept for a time in the
New York public library, and this shows the loss to be fairly
regular.
In order to guard against the stealing of books to sell, some
libraries warn all second-hand dealers in their vicinity, more
expect the dealers to return such books. But the number of
books thus returned is insignificant in most cases. Somerville
once recovered several hundred, stolen by one thief. Kansas
City has thus regained 100, Cleveland gets back from 25 to 50
a year; New York perhaps 25 a year, and other libraries few
or none. Cincinnati's experience seems typical. Mr Hodges
says: "Your question seems to me especially pertinent. We
do keep in touch with second-hand book dealers, in close touch
with them, and it does not happen oftener than once a year that
our books are offered to these dealers There is no money in
stealing books from a public library, there is no temptation for
fairly intelligent people to steal them; the books are taken by
214 ISABEL ELY LORD
ignorant persons and by children. When the books are taken
by children, they soon turn up at the public schools, or they are
thrown away in the streets. Reports of such stealings come lo
us perhaps once in four or five months."
If the books are not taken for sale, but for use, who lakes
them? Students of all kinds are undoubtedly the chief sinners.
High school students, college students, university students,
those studying music, a trade and — in some places a formidably
large number — those who are preparing for civil service exam-
inations Beyond this it seems hard to go. That an individual
should steal in order to read a copy of "Cranford" or a volume
of Marion Crawford, is difficult to believe, yet there seems no
doubt that it is true.
But another question arises at once. How many individuals
took those 418 volumes ? That is an unanswerable question, but
is it not reasonable to suppose that more than one volume went
to an individual? Would an average of five a year be too great
to allow to the man or woman who takes one? If not, then
some 83 people of the 13,000 who were using the depart-
ment abused the privilege of the open shelf. I feel confident
that the number was even smaller, but let it stand at that. If
83 people out of 13,000 are thieves — granting that all stole to
keep, and consciously, which is granting altogether too much-
is that a large proportion of people of a loose moral sense to
expect in a community? Is there reason to suppose any one of
the 83 was made a thief by the freedom granted in the library?
And are the 12,917 others to be kept away from the shelves be-
cause of the moral obliquity of the 83?
One word about the accuracy of all figures of loss. A cer-
tain proportion of the volumes missing in a given inventory arc
sure to reappear, and all the figures here given are, with the
exception of those for Denver, for the last library inventory,
so that there has not been time to clear up the scores, and the
figures here given are too large The 1905 inventory of the
Pratt Institue free library was taken a year and a half before
the last (1907) inventory, and at the time of the latter, 50 of
the 120 volumes reported missing in 1905 reappeared. Fourteen
libraries report the number of volumes missing in their next
to the last inventory, and the number found since. The figures
vary from four volumes found out of 225 missing to 50 found
OPEN SHELVES AND LOSS OF BOOKS 215
out of 83 But all but two libraries recovered at least one tenth
of the missing volumes, and most o£ them many more.
Then a certain amount should be allowed for error The
librarians who answered this set of questions seemed almost
unanimous in the opinion that it is impossible that a mistake
should be made in discarding, but it would seem more reason-
able to put the matter as Miss Burdick of the Jersey City free
public library put it in answering the question regarding this:
"Not until the millenium comes and perfect people are the rule,
will there be a perfect shelf -reading." The proportion of loss
due to errors in the library is undoubtedly very small, but it is
a mickle to subtract from the muckle of the whole loss. Some
libraries also report as missing in inventory the books lost
through mistakes in charging It is true that people should
return their books in any case, but it is equally true that some
people forget unless reminded by the library of the fact that
a book is charged to them.
The fact that now and then some one returns a book that
had not been charged with profound apologies indicates that a
certain number of books are lost in this way. The people who
do this are the absent-minded people, who may easily forget
all about the book or books taken, leave them in a car, bury
them in bookcases, or lend them to friends. \Ve have all had
the experience of the perfectly honest person who disavows,
sometimes in sorrow, sometimes in anger, ever having had a
given book from the library, and yet later appears shamefaced
to return it, still not remembering ever taking it or having it.
A few of our books go to such people, and certainly do not
corrupt their morals It may be claimed that these individuals
could not get the books under the closed shelf system, but in
any library that allows anybody to go to the shelves, these
are likely to be the very people who ask for, get, and truly
appreciate the privilege 1 There are also people who take books
without charging — either because of a forgotten library card,
a card held for some reason, or in order to avoid the return
at the usual time limit — but who intend to return the books.
Many times they do return them; pretty certainly some times
they do not.
With all possible deductions, however, the open shelf losses
as a rule are a good bit heavier than those in the closed shelf
libraries. Do they increase with years? That is hard to say,
2i6 ISABEL ELY LORD
as it is hard also to get figures to compare the losses under
the two methods of a library that has been both closed and
open Let us use what facts we have. The Newark free public
library figures are the fullest that have been given me, and
they are of great interest. In the years from 1890 to 1894 the
shelves were closed, and the loss in successive years ranged as
follows : 8 to every 100,000 circulated, 12, 16, 15 to every 100,000.
From 1894 to 1900 all the books except fiction were on open
shelves. The losses ran as follows: 15 in every 100,000, 13, 13,
26. Since 1900 the library has been entirely open shelf, and
its losses have gradually risen as follows : 44 in every 100,000, 65
in every 100,000, n in every 10,000, 16 in every 10,000 The
Pratt Institute free library lost in 1904, from closed shelves,
three volumes in every 10,000, iri 1905, with all closed but 3,000
volumes, eight out of every 10,000 and in 1007, with the main
part of the circulating collection open, seventeen out of every
10,000 Springfield, Massachusetts and Providence, Rhode
Island, report losses decreasing, although still considerable. The
51 st annual report of the Public library of Brookline, Massa-
chusetts, for the year ending January 31, 1908, gives the loss
and circulation from 1898 to 1907. This shows a variation in
loss from year to year as follows: (chronologically) 7 in every
10,000, eight, eight, three, three, eight, six, five, five, five. In
no library for which figures are given has the advance been
rapid.
But when all has been said as to the smallness of loss, and
however much we may be convinced that this is no serious bar
to opening the shelves, yet there remains with us the respon-
sibility of doing what we can to lessen the losses, And espe-
cially is this true in the larger communities. Nine volumes
for every 10,000 circulated is not an appalling loss, but if the
circulation rises to a certain point, the difference in degree
becomes one in kind. For multiplying by 100 gives a circulation
of 1,000,000, and a loss of 900, and even dividing by the five I
have judged to be fair gives us 180 persons who have stolen
books from the public library. And a little more multiplying
and a few years of fresh accessions increase this number until
it is an alarming one.
What preventions can we adopt, then, and what precautions
can we take? The first thing that comes to mind as to this
OPEN SHELVES AND LOSS ,OF BOOKS 217
is the accusation our English brother librarians make, that we
do not safeguard our access. And when we turn to look at
British conditions, we certainly find them different from ours.
The battle is still on there, and the victory for the open shelf
is by no means as nearly decided as here. And yet this prob-
lem of loss is almost negligible with them. Open shelves there
are barely 15 years old, but that is quite long enough to test
the question of loss. What do we find there? Croydon losing
nine books in a year, out of a collection of 38,306 and with an
issue of 290,000 volumes, and other libraries with like tales to
relate. What American dosed shelf library would not be proud
of this record? And the Englishmen say the smallness of loss
is due to safeguarded open access. Is it? I wish I might think
so, but I fear there are other reasons. Safeguarding means
(a) having charging desk by the single exit; (b) having a
turnstile; (c) the requiring a library membership card for en-
trance to the room. The second is not universal in England, but
the first and third are, so far as I am able to learn. Mr. Champ-
neys in his recent volume "Public libraries" says: "He (the
reader) can only enter the library by returning a book previ-
ously borrowed, or by showing his ticket, and can only leave
it when another book has been charged and his ticket left in
pledge." The last half of this sentence sounds like forcing
the circulation, but it was hardly so intended, one supposes.
But jesting aside, where lies the difference between English
and American free access? Not in the first point, for most
American libraries do have the charging desk by the single
exit Not in the second, for a good many Americans and not
all the English libraries are so provided. In the third there
is a distinct difference. Would the presentation of a library
card for entrance prevent the losses here? Surely it would
not, to any appreciable extent. It would annoy a great many
people, keep out some who object to such an expression of
doubt, and in no way prevent the dishonest from concealing
books as at present, while regularly charging one properly pre-
sented The difference goes deeper than charging desks and
admission tickets; it is a difference in the people themselvs.
The English have a higher respect for law as such than have
the Americans, and they have also a keener sense of property
rights. I trust no enterprising reporter will accuse me of say-
218 ISABEL ELY LORD
ing that the American people are dishonest. But I am quite
willing to stand for saying that they are careless both as to
law and as to property.
It is not necessary to multiply instances, because we all
know the carelessness as to the law to be a fact, as is natural
in a country still in the pioneer stage in many ways, and with
an enormous heterogeneous foreign population to assimilate.
The carelessness is shown in the library as it is elsewhere. And
as to property rights; well, if you lose your umbrella in Lon-
don, you expect to find it; if you lose it in New York, you do
not expect to. In either case you may be disappointed, but the
expectation is significant. English libraries are dealing with a
different public, one easier in many ways to manage if, as we
think, harder to influence, Their ways would not obviate our
difficulties, as to safeguarding any more than as to indicators.
We must work out our own problem for our own people
Again, then, what can we do in prevention? In the analysis
of the Pratt Institute free library losses the statement was
made as to certain classes of books withdrawn from the unre-
stricted open shelves. This is a preventive that has been adopted
in a good many libraries, and is of course to be applied accord-
ing to the actual experience of the libraries in question.
At Fall River the public library, whose losses are noticeably
small, turns over to the police the titles of overdue books not
returned after due notice, and the police collect them. The
library has a regular printed form of report to the police The
detention of a public library book thirty days after notice in
writing is in Massachusetts, as in New York, and doubtless other
states, a punishable offense especially provided for
Here seems the place to note the duty of the library to
get back all books taken out in the regular way. A book taken
regularly and kept indefinitely is as much stolen as the book
taken informally, with the added disadvantage that the delin-
quent knows that the library is quite well aware that he has
the book. If the library fails to insist on the return of the
book, how can it expect others to respect its property? It is
not easy or cheap to trace people who have moved, or to hunt
a peripatetic boarder or commercial traveler, but each one in
possession of a book is an argument not only for the weakness
of the library, but for its carelessness. Do you think the dan-
OPEN SHELVES AND LOSS OF BOOKS 219
ger small? Let me give you a few figures. In one library in
a large community that lost from the shelves 15 books to every
10,000 circulated, the number regularly charged to borrowers
and never returned was for the same circulation, 6. That is
dangerously near half as many as were lost from the shelves.
In another large community the loss per 10,000 circulation was,
from the shelves 16, from "delinquents" five. Others range as
follows, the shelf losses being given first* 38, 3; 10, 3; 9, 2;
9, 2; 6, 2. This is a question that has not been much consid-
ered, but certainly should be before the prestige of any given
library is impaired by the general knowledge that it does not
insist on having the law — of the library and perhaps of the
state — enforced.
There is no question that the detection and punishment of
theft is the very best preventive of all. The detection is not
easy. A number of libraries report the employment of profes-
sional detectives at certain times, but in no case was the thief
discoyered. And yet this should not deter other libraries from
adopting this method. As Mr. Bostwick once said, a corps of
detectives should be engaged, in case of need, "even if they
cost the library ten times the value of the books stolen. There
is more at stake in this matter than the money value of a few
volumes." And for Cincinnati, Mr. Hodges says: "We follow
up every bit of evidence that our books are illegally in the
possession of outsiders." If every library did this, losses would
decrease. A concrete proof of this is a recent experience of
the Queens Borough public library. Miss Hume writes:
"In the spring of 1907 we had opportunity to arrest a thief
who had stolen eight or ten books from one of our branch
libraries. The case was postponed several times, but we were
very persistent and finally obtained a conviction. The imme-
diate effect of this was a return to various branches through-
out the borough of books which had been stolen. Some of
them were on our missing list ; others had not yet been missed.
Some were returned at one branch by being left on the door
sill in the morning— five or six came back in this way At an-
other branch one book was tucked away on the shelves in
the children's room and found there by one of the librarians,
very much soiled and used. One book was also returned by
mail without any clue to the sender. These books had all, evi-
220 ISABEL ELY LORD
dently, been taken away with the intention of theft, and I think
there is no doubt that the influence on those who were con-
templating theft must have been prohibitive."
This very case is an excellent example of the American at-
titude toward a breach of the law, and an illustration of the well
known fact that we would rather be kind — good natured— what-
ever you choose — than to be just. Miss Hume prosecuted this
case against public opinion both publicly and privately expressed.
Clergymen, editors, prominent men of different sorts, came and
besought her not to prosecute, and are, one supposes, still un-
able to see why she considered it her duty as the custodian of
the public library to protect its interests and to punish those
who seriously injure it. If more librarians were willing to take
this unpleasant task of prosecution, losses would lessen, unques«
tionably. The library has a serious responsibility as an edu-
national institution, to make those who use it live up to their
responsibilities and pay the penalty of any wrong-doing.
Those who hold the open shelf to be a pernicious institution —
or doctrine — may think me arguing on their side of the ques-
tion. Far from it. The library should enforce the law and
exhort such of its constituency as need exhortation to the very
limits of its power — but its best method of inculcating respon-
sibility is still that of giving responsibility.
No better summing up of this matter occurs to me than one
that was made in 1901 by a librarian to whom the question was
one of theory, one who had not then done a day's work in a
public library. After five years of practical experience these
words are here repeated with fresh conviction, which neither
losses nor other abuses of privilege have shaken:
"Since democracy has emerged as the leading governmental
principle of the civilized world of today and tomorrow, it is
an axiom that the only school for the voter is the ballot-box.
It is equally true, and on reflection equally obvious, that the
only way to teach people how to use the public library is to
give them the public library to use."
OPEN SHELVES
In a paper read at the meeting of the Illinois Library
Association of which he was president in 1900, Erastus
S. Willcox of the Peoria, Illinois, Public Library pre-
sented a paper on Open Shelves in which he states his
adverse opinion. He believed that "the best served li-
brary is one well-equipped with catalogs and served by
educated and intelligent assistants, themselves sole re-
sponsible guardians of the library's treasures."
Eight years later, at the Minnetonka Conference of
the A.L.A , Mr. Willcox was still convinced that open
shelves are a snare and a delusion and give increased
opportunity for undetected theft.
Erastus Swift Willcox was born in 1830 and gradu-
ated from Knox College with the class of 1851. He
then taught for one year, worked in a Peoria, Illinois,
bank for another, then went to Europe where he spent
two years studying conditions and languages in Ger-
many, France, Italy, and England. Upon his return
he became professor of languages in Knox College, where
he remained for six years. Later he engaged in manu-
facturing and mining.
In 1864 he became a director in the Peoria Mercan-
tile Library, and when it was absorbed by the Public
Library in 1891, he was appointed librarian. Mr. Will-
cox was the author of the first public library act passed
in any state, enacted by the Illinois Legislature March 7,
1872. It still remains on the statute books and has
been copied by practically every state that has since en-
acted a public library law.
As the result of a street-car accident, he died March
30, 1915.
222 ERASTUS SWIFT WILLCOX
OPEN SHELVES
In discussing the question of open shelves, or free access
by everybody to all the books in the library, I do not take into
consideration the small library in our smaller cities, for this is
nothing new with them, it has always been the rule— the small-
ness of the library room and the limited number of assistants
make it necessary, and the fact that the books are mostly in
plain view of the librarian and of all the visitors makes it
practicable.
Nor is it a question of exposing in the open reading or
reference room of larger libraries so-called works of reference
— dictionaries, encyclopedias, etc. — for these are under the
watchful observation of not only one or more of the attendants,
but of the entire body of readers in that room.
Nor, again, is it a question as to the children's room of
those libraries that can afford them, where books are arranged
on open shelves around the four sides of the room, and a
trained assistant sits near the exit to advise with the children
and keep watch over the books.
It is only in its application to the larger libraries of 50,000,
150,000, or 500,000 volumes that free access to the entire col-
lection, and under no restrictions or supervision after having
once passed the wicket, is a burning question. Perhaps I
should rather say a smoldering or smothered question, for at
the Atlanta conference last June when the question was put,
How many are opposed to practically unrestricted access in
large libraries, the vote stood, opposed 30, and none reported
as in favor, and this after Mr Brett, of Cleveland, had said:
I am inclined to take the position that no argument for open
shelves is necessary— that the burden of proof rests with those
who would restrict; after Mr Hill, of Newark, had said: That
excepting art books and expensive books, every other book
the public should have access to; and after Mr Thomson, of
Philadelphia, had concluded a powerful appeal for the utmost
freedom of access by saying : The mere fear of the loss of $300
or $400 worth of books a year should not be allowed to stand
in the way of the open-shelf system for one single minute.
Now these three gentlemen are among the most distinguished
in our profession — distinguished and honored deservedly for
OPEN SHELVES 223
their intelligence, their long experience, and the success they
have achieved in library work. I esteem them as personal
friends, their deliberate conclusions are not to be thought
lightly of, but I must say I am not yet ready to follow them
quite so far, as I see our AL.A. at Atlanta was not In fact,
I think they are approaching the danger line; and because I
fear some of our younger librarians who look up to them as
leaders may, with undue precipitancy, feel inclined to jump into
the band wagon and join the procession, if you will pardon
my language of the street, I venture to suggest what seem to
me some objections; for the novelty, the very audacity of the
open shelf idea has a fascination, it seems to promise such
great things
The two chief arguments for the open shelf, urged as ap-
parently irrefutable, are:
1. The public library is the people's property, paid for by
the people's money, and they should not be kept from their
own.
2. A greatly increased use of the library.
As to the first, it is based on a palpable fallacy. It is in-
deed the people's library, but the great majority of those who
frequent the library contribute very little, if anything, to its
support. It is of the very essence of the free public library
idea that we compel the rich, the property owners, to submit to
taxation for library purposes in the interest of the poorer
classes who could not afford $4 a year for a family member-
ship in a subscription library. It is the real estate and personal
property of a city that pays the taxes, and that, I regret to say,
is in the hands of comparatively few— the capitalists, ihe great
corporations, the successful business men, and the wealthy
families, and they very seldom visit the public library; they
do not like to be jostled in the crowd, they have their own
libraries at home, and would not permit a public library book,
soiled and worn, to be seen on their elegant center tables. If
you should consult the tax list in your city collector's office
you would be surprised to see how small the number of tax-
payers in a large city is.
That I believe in taxing the rich for this purpose it is not
necessary for me to say to those of you who are familiar with
224 ERASTUS SWIFT WILLCOX
the history of library legislation in this state. It is one of the
great satisfactions of my life that we have such a law.
Our library funds are a trust placed in the hands of library
boards by the property owners for two objects: i) the diffusion
of general intelligence, and the furnishing of wholesome enter-
tainment to the masses, and 2), and no less important, to build
tip a great library for the benefit of succeeding generations to
the credit of the city. We should, therefore, not give heed
alone to the present clamor of those who from their ignorance
of books and the novelty of the thing, want to rush in and
handle every book in the library a hundred times over; we
should bear in mind also the wishes, expressed or implied, of
the generous and more intelligent taxpayers, who have a right
to expect a wise and permanent use of their money.
As to the second argument — a greatly increased use of the
library — Mr Thomson and a number of others would say, this
admits of no question, we have demonstrated it I am not quite
so sure. Has Mr Thomson, have the others, tried the old way,
and to its full possibilities? Have they a complete, up-to-date
card catalog on the dictionary plan, without which no library
is half a library— the blind leading the blind— and a printed
catalog or, at least, a fiction list? Have they a trained body
of intelligent, educated assistants to wait upon and advise with
their public? If not, how do they know? If I am not mis-
taken, the Free public library of Philadelphia is still a young
thing, composed of fifteen large libraries in different parts
of the city lately consolidated under one management and made
free. It would not be surprising if such a congeries of libra-
ries in so large and intelligent a city as Philadelphia, with so
small a foreign element, and suddenly thrown wide open to
everybody— a free lunch counter for people who had no meat —
should show great results in circulation.
But while a large circulation is what we like to show in our
annual reports, it should not be strained after at the expense
of other things generally considered necessary to the proper
administration and preservation of a great collection of books.
These ought ye to have done and not to leave the other un-
done
Order is heaven's first law, and above all things, in a library
Where "go and help Jrourself"— "catch as catch can"— is the
OPEN SHELVES 225
rule, where a hundred or more men, women, and children are
roaming around, taking down book after book to see how ft
looks inside, you may possibly find the book you want, but the
chances are against you, and the assistants are as helpless. A
young lady friend of mine, familiar with the prompt, intelligent
service in our library, but now living hi Philadelphia, says she
has given up any attempt to get books from, the public library
there She has not the time to waste in hunting for them in
such a confusion, and the assistants could find them no quicker.
One of my assistants who visited that library not long ago de-
clared to me on her return, her lovely auburn hair bristling
with exclamation points, that the whole library was just hash!
Such a system may amuse a few idle, purposeless people, but
to the discouragement and exclusion of the busy and useful
members of society.
If I mention Mr Thomson and his library more frequently
than another it is with no invidious intent, but rather in com-
pliment to him; he is the tallest poppy in this field of wheat,
and one of its brightest.
In public libraries about seven-tenths of the circulation is
fiction, called for principally by women, children, and lawyers,
the remaining three-tenths consist of books of history, biog-
raphy, travel, art, science, and literature. After a reader in-
terested in these more serious subjects has once been admitted
to our alcoves to see what we have, which is freely permitted,
he almost invariably finds he can be better served by our cata-
logs, our experienced assistants, or especially by our reference
clerk, and he prefers it. If he still needs to make a personal
and more prolonged study in a certain class of books, we give
him a chair and a table in the stack room beside them. This
leaves our books undisturbed, each in its proper place on the
shelves, to be got at promptly by the attendants The student
class and our club women, for instance, who prepare papers on
a great variety of recondite subjects, making the most exacting
and, also most welcome demands on our resources, would be
absolutely lost and helpless it left to their own investigations
and told" to go and help themselves. A single subject may re-
quire a search through dozens of volumes and whole sets of
periodicals with the aid of Poole's index — a task which no one
but an expert could accomplish. In the pursuit of such investi-
226 ERASTUS SWIFT WILLCOX
gations as these, which are going on all the time, it is a matter
of necessity that our books be kept in the strictest order, to
be had at a moment's notice; and it seems to me that the advo-
cates of the open shelf forget this, the most important function
of the library— the duty of helping the helpless— of course, not
entirely forgotten in the larger libraries, I should add, but more
or less hampered and obstructed.
As to the readers of novels, the majority of these know
what they want — the latest new novel, books that are skimmed
today, and skimmed milk tomorrow, or some older novel that
has stood the test of time. These readers can all without ex-
ception be more promptly and more satisfactorily served through
the printed fiction list and bulletins by the assistants at the desk.
But there is, it cannot be denied, a small class of idle women
and lazy, misfit, cast-off men, without occupation of any kind,
who are at a loss to know how to fill in the slow remaining
hours of a useless life, and who would find the comfortable
alcoves of a library where they might rummage around all day
among a lot of books, a perfect paradise for loafers. Every
library has its regular and all-too-familiar standbys of this holy
order of mendicants.
The question is this : Shall the books on our shelves be kept
at all hours of the day in such convenient and classified order
as to answer promptly to the intelligent demands of the better,
the studious class of our patrons, or shall they be given over
to disorder to gratify the aimless curiosity of a crowd, mostly
idlers? For whoever comes to the library knowing what he
wants or nearly what he wants, can be better served, as he
could in a dry goods store, by the trained assistants ; if he does
not know what he wants, or wants nothing in particular, he
should not expect us to turn the library into a bargain counter
to be fumbled over.
In these remarks I assume that the library has first of all
done its whole duty toward the public by providing a printed
catalog for their use, or at least a fiction list, but anyway and
at whatever cost, a complete, up-to-date card catalog, accessible
to the public, cleanly kept in small drawers and not in open
trays on tables, and repulsive with dirt. Not to have done this—
to turn your public into the stack room for lack of this— is a
OPEN SHELVES 227
confession of ignorance or laziness on the part of any library
that has the means to do it.
Now and then, it is true, we find a person who seems to
suspect a catalog may be a kind of catamount, or some one of
the ferocious cat family — possibly a cat-o-nine-tails or a cate-
chism—and carefuly avoids coming too near it. Lead your
timid friend gently up to the formidable cages — the drawers—-
and explain the thing. In two minutes his fit of trembling will
have passed, and he will find it as harmless, as useful, and as
easy as his A B Cs.
A second objection to the open shelf is the damage to books
from so much handling by an irresponsible public. This, too,
is denied like the others, or made light of, but on what grounds
I cannot understand. Every time a book is handled it is soiled
and hurt, and starts again on its downward road to the bind-
ery or the paper mill. At the checking room where they re-
lieve visitors of their wraps, do they provide wash bowls, soap,
and towels also, for dirty fingers?
I make no rejoinder to such denials, but leave it to the ex-
perience of those librarians who have an intimate acquaintance
with their own libraries, but for myself I think it in a small
way like the pillaging of Rome by the Goths and Vandals.
Now as to the theft of books from the open shelf; this is
acknowledged. In Newark it is from 30 to 40 volumes a year,
and many plates cut out, all from the better class of books, for
they had not yet thrown fiction open to the public In Min-
neapolis, 300 volumes a year; in Cleveland, $300 worth a year;
in Buffalo, 700 volumes in seventeen months; in Denver, 955 in
a year, and m St. Louis, 1062 m two years; but losses like these
that would make some of us blush to report are spoken of as
hardly worth considering, mere trifles.
There are few things in the world that tempt honest folks
more than a book, especially if it be a library book— umbrellas
always excepted. "It belongs to the people, paid for with their
money; I am one of the people, it is, therefore, partly mine
anyhow, and there are so many books there it will not be missed ;
is anybody looking?" Tis opportunity that makes the thief.
Now let me appeal to my friends of the open shelf, and I
will say nothing about the value of the books stolen yet in your
short experience with this experiment, nor of the costly plates
228 ERASTUS SWIFT WILLCOX
secretly abstracted from large art works on your shelves— to
the despoiling of them; the value of these we partly may ^com-
pute, but what shall we say of another and far more serious
matter — the encouraging of theft? In your annual reports and
in the daily press you announce that only 300, 500, 900 books
were stolen from the public library last year, and add, but this
was a small matter, hardly equal to the salary of one assistant,
practically of no consequence. Perhaps not if we only take into
account the theft, but what about the thieving? Shall we con-
done that so lightly?
You say to the public: These are your books; you paid for
them, of course you will take good care of your own property;
we confide in you. They are pleased and flattered with the in-
formation, but with a little casuistry conclude if the books really
are theirs no great harm is done if they quietly help them-
selves to their own now and then, provided it leads to no dis-
agreeable remarks.
You tell them: We know you to be honest— we have said
it in print — but you will please leave your capes, cloaks, and
especially your bags, in the cloak room before entering, where
they will present you with a handsome brass check for them;
it will assist you in resisting temptations that may beset you
inside if you leave them there; and, as a further assistance,
our entire library force have kindly consented to keep their
eyes on you as they may be able ; and to make assurance doubly
sure, a noble-hearted detective man with big brass buttons will
see you safely through the turnstile as you pass out. In short,
notwithstanding all your soft blandishments, you act on the
conviction that a large per cent of the public will bear a good
deal of watching; you make every visitor a suspect by your
evident and extraordinary precautions, and then you turn a
crowd loose among 100,000 books and challenge them to steal
a book if they dare In my opinion your challenge will be ac-
cepted to your entire satisfaction, and more and more fre-
quently every year.
Let it once be whispered around that so and so many books
were stolen from the public library last year, and are expected
to be stolen every year, but the librarian considers it a matter of
little consequence, hardly worth mentioning, and the inevitable
conclusion will be, by many at least, that the theft of public
OPEN SHELVES 229
property is not considered so culpable a thing after all, as they
were taught at Sunday-school — merely a question of dollars and
cents. Does not this look a little like encouraging and conniv-
ing at theft? And can your most expert accountant figure out
how far this virus may spread through the body politic— how
much harm it may do in deadening that keen sense of honesty
which society, by a hundred different means, is striving to in-
culcate in the minds of the rising generation? To hold out
opportunities for theft is a crime — to invite it, to condone it,
and by one of our great educational institutions, is monstrous.
I cannot think it is for this that the free public library is sup-
ported by a generous and confiding people.
These, then, are some of my objections to the open-shelf
system :
The books are liable to constant disorder.
They are damaged wantonly by excessive handling and
fingering
They are mutilated and stolen to a shocking extent, and the
theft must necessarily be connived at in order to justify the
system.
How much better is a library served by educated, intelligent
assistants, themselves sole and responsible guardians of its ac-
cumulated treasures, all growing daily more familiar with the
contents of the books, and the older, more experienced ones,
when help is needed by the younger ones, able to answer or
find an answer to all inquiries— a library well equipped with
catalogs, and a public instructed how to use them! It is such
a library as this that is of the greatest good to the greatest
number; it makes itself felt as a great educational force in a
city.
OPEN SHELVES IN THE POPULAR LIBRARY
In looking at the program, which did not come to my hands
until after I arrived here yesterday, I noticed an outline which
covers a large part in substance of the speaker's argument,
with much of which I could agree, with a slight variation of
a few words. In that outline mention is made of the difficulty
of understanding a catalog. I do 'not think there is any dif-
ficulty about it whatever. If any person is alarmed at the term
"catalog" because it sounds like "catechism" or "catamount" or
23o ERASTUS SWIFT WILLCOX
"cataclysm" or anything of that sort, take them up to the catalog
and in half-a-minute— man, -woman or child— you can show them
the use of a catalog (I am speaking of the card catalog) that
will be a revelation to them. The card catalog is the key to
the contents of their library and it is a revelation and a de-
light. I have noticed it time and time again. Little children
can learn it just as well, and as frequently, and use it just as
easily and often as anybody. I object, therefore, to the objec-
tion made to the catalog. And in speaking about going through
a library and looking at the books, rummaging and rambling
through a large library, it says "this is an education!" Now
if Miss Lord will change that word "education" to "dissipation"
it will suit me exactly. I would rather have my son know,
master, one good book, than to fumble over a thousand any
day, and you all know that too. There is one other point
where she says that the great mass of library users should
not be punished for the sins of the few. My opinion about
that is that the great mass of library users should be helped
and protected from the sins of the few that are rambling in-
side. In my remarks I am sorry to say that I must repeat
some things that I have expressed years ago, and which some
of you who are Illinoisians heard me say then. I cannot present
anything newer or better than I said before.
OPEN SHELVES
Public library funds are a trust confided to library boards
by the property owners of a city for two principal purposes, viz :
1 To diffuse general intelligence and furnish wholesome
entertainment for the present generation.
2 And, no less important, to gather and preserve the ac-
cumulated experience of our race for the use not only of the
present generation but of future generations also.
Formerly this second object — collecting and safely guarding
for a select few— was the main thing. The great libraries of
the old world were built up on this plan.
The diffusion of general intelligence, providing of whole-
some entertainment, is the modern free public library idea.
In the administration of library funds neither of these ob-
jects should be slighted— they are both good— neither should
be made to suffer at the expense of the other.
OPEN SHELVES 231
The public library of today, having its own independent and
attractive home in every city and supported generously by
public taxation is no longer the cheap circulating library of
36 years ago; it is a prominent public institution with possi-
bilities of unlimited usefulness increasing in geometrical ratio
from year to year, and the question I ask is: Shall the public
library, owned and supported by the city, be lield to the same
strict accounting as are our municipal departments— police de-
partment, fire department, work house, poor farm, jail?
Shall it be managed with the same regard for its usefulness
and preservation as the city exercises over the other properties
and institutions, its public schools, its parks and gardens, its
streets and boulevards, its museums and monuments?
The city does not permit its other fine properties to be rid-
den over and trampled on, to be ruthlessly robbed and wasted;
there are laws and ordinances and police courts and policemen
with big sticks.
It is high time to ask ourselves this question with these
amazing statistics just laid before us.
It is not necessary that I should detain you with recounting
them all, a few are plenty and more than enough.
One library reports $1,000 worth of mutilation of books and
periodicals, in one year— portraits, reproductions of famous pic-
tures, choruses, arias, overtures and numerous books rendered
worthless. Works of reference disappear, are stolen by the
armful. Another library reports 73 works of reference stolen
in a few months, another lost every book on South American
history, another, 19 books on metallurgy, another, 34 Yiddish
books stolen in a single month, and from annual reports we
learn that the Denver public library, experimenting for three
years and nine months with the open shelf lost 3978 volumes,
and shut down on that folly. The school library of the same
place lost in its last year 900 volumes and was then turned over
to the public library.
The Boston public library lost 1693 volumes in 1905, the
Providence public library 1795 volumes the same year, the Los
Angeles public library 4044 a year for two years and 5062 in
1907, according to the latest report just to hand. They are at
their wits' end and begin to realize that open shelf is only an-
other name for self-slaughter. It may soothe your ruffled feel-
232 ERASTUS SWIFT WILLCOX
ings to talk about prosecuting those book thieves relentlessly.
That sounds well, but I would suggest that you follow the ad-
vice of that ancient cook book— first catch your hare. Try first
to catch them.
And, again, what kind of a business would you call this that
reports without a blush, of books borrowed in the regular way,
but never returned nor paid for in a single year — one library,
no; another, 224; another, 246; another, S3*; another, 1160;
another, 2041? Cincinnati, Philadelphia and Minneapolis get off
easily, they keep no records.
Now I ask in all seriousness, what business man of your
acquaintance could report such amazing losses, such thefts and
wanton destruction of his goods, and do it with the self -satisfied
smile worn by some of our laurel-crowned chiefs in the library
world?
Have we librarians no knowledge of business methods?
Should not the public property entrusted to our keeping be
as carefully guarded as merchants guard their goods, letting
nothing pass out of our doors that is not properly charged or
paid for, and, if stolen, pursued?
We hold our city officials to a strict accounting for every
dollar they receive and a detailed accounting of every dollar
they expend and if not done, out they go next election. Is our
accountability less, is our bookkeeping more difficult? I happen
to know a little about both and I assure you it is not.
Now, to what shall we attribute this scandalous waste of
public property of which I have spoken, and the half has not
been told? Nine tenths of it, I may almost say, ninety-nine
hundredths of it is due to the open shelf craze that struck this
country some 12 or 15 years ago It was an east wind that did
it. We of the west know a cyclone when we see it coming; it
may lift us off our feet for a moment, but we soon come back
to terra firma as Denver did and Los Angeles is doing. Is it
any wonder if a great library, thrown wide open to the hand-
ling and pawing of crowds ignorant of books or of what they
want, is soon "thumbed out of existence," as our friend John
Thomson, of Philadelphia, wittily puts it in his latest annual
report and he makes a piteous appeal for a larger appropriation
to replace these books "thumbed out of existence." I, myself,
am really fond of the bright-eyed, curious gypsy folk, but not
OPEN SHELVES 233
among my chickens As to the value of an education to be had
from a bowing acquaintance with the backs of books, I cannot
speak from personal knowledge. What little education I got
in school and college was not won that way.
And here permit me to say, that while I question the wisdom
of one thing advocated by some of our librarians, none the less
I do admire a hundred other things they have done and are
doing so well.
The open shelf means removing all barriers and throwing all
doors wide open to 50,000 and 150,00 carefully selected books
and inviting everybody in to help himself
Applied, for illustration, to a dry goods store it would mean,
"Here are our choicest goods on these well arranged shelves —
all the latest styles and qualities with prices to suit everybody —
step behind the counter, please, pull down what strikes your
fancy, spread them open, feel their extra fine quality and make
your choice." Or, go to your bank and ask for $100 The pay-
ing teller points to the trays of gold and silver inside and asks
you to be so good as to walk right in and help yourself, only
please leave your check for the amount taken as you pass out
and your bank wtll go out of business by 3 o'clock P. M.
In the small country libraries of 2,000, 5,000 or more vol-
umes, with, perhaps, a single assistant to the librarian, all the
books in plain view and everybody well known, this method
was followed of necessity from the first, and some books were
stolen even then, for alas, it cannot be denied that we have book
thieves with us always. But now with city libraries of 50,000,
100,000, 200,000 volumes, great and priceless, long accumulated
collections, with ampler rooms and trained assistants, it is no
longer necessary to take such chances of loss. We have printed
catalogs, card catalogs, lists and bulletins, and, especially, a
body of intelligent assistants familiar with the location and
contents of every book in the library, that is, until ransacked
by a horde of Goths and Vandals We no longer need to offer
opportunities for thieving, still less practically connive at it as
some of our honored librarians have come very near doing in
their published statements. Note. I do not say the open shelf
makes thieves, they are made already in plenty, watching for
opportunities. Ask your merchants about their experience.
"Only 300, 500, 900 volumes disappeared last year, but this
234 ERASTUS SWIFT WILLCOX
was a small matter hardly equal to the salary of one assistant,
not worth mentioning" Does this not sound like the genial
voice of our friend, Harold Skimpole?
"Are you arrested for much, sir?" I inquired of Mr. Skim-
pole
"My dear Miss Summerson," said he, shaking his head
pleasantly, "I don't know Some pounds, half shillings and half
pence, I think were mentioned. "It's twenty-four pounds, six-
teen and seven pence ha' penny," observed the stranger, "that's
wot it is I" "And it sounds, somehow it sounds" said Mr. Skim-
pole, "like a small sum."
In an impassioned appeal for the open shelf by a prominent
librarian at the Atlanta conference, nine years ago, he ex-
claimed, "The mere loss of $300 or $400 worth of books a
year should not be allowed to stand in the way of the open
shelf system for a single minute."
The result of these teachings by such influential men of
our Association is shown to-day after 12 years' experience, in
redoubled losses by theft and mutilation, not only in their own
libraries, but in many others that had not the courage or experi-
ence to resist their soft persuasive voices. It is so easy to go
with the crowd.
Let it once be whispered around that so and so many books
were stolen from the public library last year and are expected
to be stolen every year, but the librarian considers it a matter
of little consequence, hardly worth mentioning, and the inevitable
conclusion will be, by many at least, that the theft of public
property is not considered so culpable a thing after all as they
were taught at Sunday school Does not this look a little like
encouraging and conniving at theft ? And can your most expert
accountant figure out how far this virus may spread through
the body politic, how much harm it may do in deadening that
keen sense of honesty which society, by a hundred different
means is striving to inculcate in the minds of the rising gener-
ation? To hold out opportunities for theft is a crime— to in-
vite it, to condone it, and by one of our great educational in-
stitutions, is monstrous. I cannot think it is for this that the
free public library is supported by a generous and confiding
people
I find few inventories mentioned in annual reports. Are
OPEN SHELVES 235
they afraid o£ the revelations an inventory would make? Is
it harder to take an inventory of 150,000 books than of $150,000
worth of stock in a wholesale hardware, grocery, or drug store?
But enough of this, may I tell you how we do m Peona and,
as I have lately learned, in Denver, also, after that fine library-
had been pretty well riddled and ripped up the back for several
years by the best and brightest open shelf lunatic in our entire
sisterhood. (I mention no names lest two others of my best
friends should feel hurt at not being included).
With a present library of 100,000 volumes and a stack room
capacity for 200,000, we keep our books in a carefully classified
order on the shelves in the stack room immediately behind the
long delivery counter. On this counter you will find a few,
some 40 to 50, of the late novels, books that are skimmed milk
tomorrow, but if you want a really good novel or any of the
classified books it is back in its proper place in the stack room
and our assistants will hand it to you in a minute, or, according
to tests made at the rate of three a minute on an average.
In an open case adjoining our delivery counter, immediately
under the eye of all our assistants we keep some 600 volumes
of the latest works in the different classes — theology, philosophy,
history, biography, science, travel. This much we yield to the
open shelf idea and it satisfies our people Of course we have
thieves too like other folks, but we acknowledge it before the
event. In ample cases around our reading room are 18 dif-
ferent sets of cyclopedias and dictionaries and large works of
reference, many. In our closed children's room at the far end
of our reading room, entering and leaving by a single wicket,
we ha\e some 600 volumes of juvenile literature of all classes
and all accessible on open shelves, under the watchful guardian-
ship of an experienced children's librarian. This I approve of.
The child who as yet has no faintest idea of what is to be
found in books outside of school books, makes here his first
acquaintance with that boundless world. A few years later he
will know what he wants and ask for it.
But in addition to this if any person whatever desires to
gratify his curiosity by a sight of what we have behind those
walls in our stack room, he is at once shown through the whole
wilderness of books, and if he is pursuing some special object
and wishes to spend some time in his chosen department we
236 ERASTUS SWIFT WILLCOX
cheerfully bring him of our best, or we give him a chair and
table by his books and leave him by himself. One visit satisfies
his curiosity and after that he finds himself much better served,
just as I am, by the attendants.
It has a rather catchy sound to say that the only school for
the voter is the ballot box and the way to teach the people how
to use the public library is to give them the public library to
use, but I had supposed that a schooling of, at least five years
in the language, laws and customs of the country was required
of foreign born adults before admitting them to the ballot box,
and 21 years for native born.
So, for our public, who seldom wants more than one or two
books at a time, it is hardly necessary to teach them, at such
cost, how to use and handle a hundred volumes. That is what
librarians and their assistants only learn after years of practice.
For, after all, the real test of the usefulness of a library
lies in its ability not only to hand out the latest new novel
promptly, but, far more exacting than that, to answer every rea-
sonable demand made upon it for the latest, most reliable in-
formation on the ten thousand different subjects of human in-
quiry constantly arising. This means labor, it means study, it
means foresight and preparation in the supplying of books and,
not one whit less, does it mean intelligence, experience and quick
responsive knowledge on the part of the assistant at the delivery
desk.
BRANCH LIBRARIES AND DELIVERY
STATIONS
Branch libraries are often established simply on the
demand of a community, but the demand has often been
previously tested by some other agency of extension,
such as delivery stations, traveling libraries, or deposit
stations. Owing to large donations, it has sometimes
been possible for cities to lay out a considerable branch
system all at once. In such case, consideration of pop-
ulation and area and also the existence of old commun-
ity centers have governed the choice of locations. A
branch library is complete in itself, having its own staff
and permanent stock of books.
The steady advance of education has made it impera-
tive that the use of public libraries should be placed with-
in the reach of every one. In a district where the popu-
lation is evenly distributed, there is not much difficulty
in catering to library needs. However, where the in-
habitants of a district are scattered, many difficulties
must be overcome before an efficient system of supplying
the demands of the reading public can be put in opera-
tion. Branch libraries and delivery stations present
themselves as solutions of the problem.
The East Boston Branch of the Boston Public Li-
brary is said to have been the first free public branch
library in the United States, opened in 1870. By March
1877 there were six branches, but the progress of
branch extension was delayed because of the discussion
of the relative value of branches and delivery stations.
By 1898 the delivery-station idea was not so popular, and
not much later small places like East Orange, N.J., were
building branch libraries, although distribution over a
scattered area is still to a certain extent effected by the
delivery station.
ACCESS TO SHELVES A POSSIBLE FUNCTION
OF BRANCH LIBRARIES
Dr. Herbert Putnam, at this time librarian of the
Minneapolis Public Library, in describing his experi-
ence with open access, stated his belief that although
the proper care of books is an important duty of the
librarian, it is possible to pay too much attention to this,
thereby impeding use by readers.
The following paper was prepared by him for the
San Francisco, California, Conference of the A.LA,
October IS, 1891.
A sketch of Dr. Putnam appears in Volume 3 of this
series.
The question of free access to the shelves may on the whole
be regarded as under debate, not with reference to an ideal to
be attained so much as to the practicable mechanism by which
it is to be effected. The problem of informal contact, which,
to a library in a small space or to a specialized library, presents
no difficulty, to a city library, with a large constituency, does
present some embarrassments in a measure harassing. There
are books upon the shelves of unique value, which if destroyed
could not be replaced; there are others of high intrinsic value
which might be ruined by careless or malicious hands ; the books
are carefully classified, and no classification, however methodic,
can withstand the turmoil of ignorant disarrangement ; there is a
large public to deal with; their admittance to the book rooms
would crowd the alcoves and impede the work of issue; this
public is composed, nine-tenths or even ninety-nine one-
hundredths, of persons unknown to the attendants and without
credentials ; and finally there is an ample card catalogue, There
are copiously suggestive reading lists; to what purpose were the
thousands of dollars and years of labor expended upon these
save to render access to the shelves superfluous?
240 HERBERT PUTNAM
So for the time freedom of access is declared impracticable,
or rigid exclusion is palliated. For the time, I say; for I cannot
believe that the most of the obstacles indicated are other than
temporary or relative. It is indeed true that every large library
contains books that it cannot afford to have destroyed. Its con-
tents may probably be divided into three groups: (l) books
which are rarities, and these must be treated somewhat as
curios in a museum; (2) books which are documentary sources,
and these must be treated as legal records ; and (3) books which
are literature, and these should be treated as living instruments
of education Now, assuming that these first two clauses do
exist in every library and in each department of every library,
and that a rule must be made especially to guard them, must
such a rule be made a blanket rule for the whole library? Is
it not possible to seclude them so that the rigidity necessary in
their case shall not need to encompass the entire collection? Is
it not possible to set them apart, as already we are obliged to
set apart folios from octavos, and even entire special collec-
tions within the library, to assign them perhaps a special section
in each case, behind a screen if necessary, and still leave the
main body of the department open for free handling? And as
for the confusion of free handling, the disarrangement results
not from taking books down but from trying to put them back
again; a simple prohibition to readers against the replacement
of any volume upon the shelves is ample to secure the integrity
of the classification.
The public must to a large extent, to be sure, remain in-
dividually unknown to the attendants; but not without creden-
tials ; for as to a church, so to a library, a man brings the best
credentials who brings himself; and the chief est sin he can
commit against it is to remain away from it. What would we
have? Surely a chief lesson these books are to teach is faith
in one's fellow-man; and how can the books teach faith when
the library itself teaches suspicion?
But the catalogue and reference lists, do not they suffice?
Do they? Does a catalogue stand for a book, for a collection of
individual books? For two reasons not: in the first place it
covers only the literature of knowledge; in the second place it
begins at the wrong end, begins with the trained mind which
seeks direction, while the library has usually first to do with
ACCESS TO SHELVES FUNCTION OF BRANCHES 241
the untrained mind, which needs stimulus. And yet — note the
inconsistency — it is the disciplined reader, the reader for whom
this apparatus is most effective; it is this reader, if any, that
we admit to the shelves; while it is the crude and vagrant
mind, the mind that is essentially diffident and unenterprising1,
the mind in awe of the catalogues and most in need of the in-
centive of direct contact with the books — it is this one that we
rigidly exclude.
Is there an influence exerted by a collection of books not
exerted through the best of catalogues? We know there is;
we recognize it when we speak of the companionship of books,
when we speak of books that are our friends and intimates.
Surely we could not call that man an intimate in whose ante-
room we must sit and wait and send up our cards, and whom
we can come into touch with only through systematic endeavor.
To be friends with books, as with men, we must be able to drop
in upon them, to jog about among them, exchange a look or a
word with them, or seek a deep confidence among them, as the
spirit may move us. Every one who loves books, every libra-
rian, feels this power of humanity stirring amongst them. He
feels also a power of humanizing latent within them. He feels
it in the books; but no most inveterate classifier could assert
it in a catalogue.
No librarian of today would content his ambition with the
passive response to trained inquiry. He likes to feel himself
an educator. He is to stir up an interest in good books. How
then? How would he stir up an interest in botany m a child?
Would he set him down at a desk with the scheme of Linnaeus,
or would he turn him loose in an open field and let him mark
for himself the fresh and delicate individuality of each appeal-
ing flower? How to stir up an interest in good books? Why
not stock the shelves with them, and turn the public loose among
them? Books can speak for themselves, and eagerly enough
the people will respond, if not shut out from them by a seven-
barred catalogue.
Toward three classes of readers access to the shelves is
potent: first, toward those who have not yet the ambition or
impulse to read at all, and of these I have just been speaking;
second, toward those whose reading has been a monochrome
and who need to be diverted; and third, toward those whose
242 HERBERT PUTNAM
tastes are below the standard of the library, who frequent it
and call for books, and don't get them, and grumble and won-
der why the library sets up for a public library, and doesn't
get the books the people want to read. (I omit the fourth class
of students proper because the gain to them is self-evident and
generally admitted.) Every librarian of a public library has a
certain number of readers who persist in adhering to two or
three authors — Mrs. Holmes or Augusta Wilson, perhaps. You
have tried to wean them from this exclusive devotion, and been
often rebuffed and mortified. Have you ever tried turning them
loose among the shelves? Ten to one they would select a new
author; and in their condition of mental inertia a new author
is for them the best author I would indeed go further, and
assert that any undisciplined reader is likely to select a better
book from the shelves than he will select from the catalogue.
Timidity hampers him. Certain authors he has read, he is at
least sure of them ; he dares not go outside of them ; and so he
keeps rotating through the list of the flabby familiar, and his
influence upon circulation is a horror to us But in the book
rooms the fancy is captivated toward a score of books novel to
his experience; the individuality of the books in their mere
physique attracts him (to a less degree of course in libraries
where this individuality has been suppressed to a barbarous
uniformity by manila covers) ; and in a twinkle this lethargic
imagination is fluttering to a thousand new impressions from
East and West
As to the grumbler who calls himself "the people," I have
never yet found the grumbler who couldn't be turned into an
enthusiast by being turned loose in the book rooms Whatever
the occasion of his complaint, it usually rests on an ultimate
suspicion of the good intent of the library. Generally, of course,
it is that the library doesn't provide him, and promptly, with
the book he wants. Take this reader, tell him it is true the
book he asks for can't be supplied, but that whatever the library
has is open to him and turn him into the book rooms to pick
for himself. The effect is magical; the most desperately dis-
gruntled natures are veered to confiding faith and loyalty.
One final consideration pends from this. Every library con-
tains certain flabby books. The librarian is ashamed of them;
he would not recommend them; he puts them there merely as
ACCESS TO SHELVES FUNCTION OF BRANCHES 243
toll bait But he puts them there. He then covertly (that is
among the profession) boasts that they are at least supplied in
inadequate quantities; they appear on the finding lists, but they
are rarely on the shelves when called for. As if one should
make it an excuse for administering poison that it was admin-
istered in small doses ! Yet this is extreme ; for the books are
not quite poison, they are not vicious, but they are flabby; and
in contrast to the work the library has to do can it afford to
supply even the flabby books? It countenances them by placing
them upon its finding list; it countenances the interest of its
readers in them; and then it frustrates their attempt to read
them. Surely such subterfuge is both cowardly and unworthy
of an educational institution. Why is it necessary? Is it not
because we rely upon the cataloguers to attract our readers in-
stead of relying upon the books themselves? At present the
standard must be low, because the crude reader is reached only
through the catalogues, and in these only the familiar appeals.
But with free access to the books the standard might be high;
for he would then be reached by the novel individuality of the
books appealing for themselves.
I have little need to be urgent in such a cause, before such
an audience I cannot believe there is a librarian who has felt
as a reader and would not himself be urgent for freedom of
access. The problem is one of means. I believe that before long
an effort will be made even in the largest libraries to differ-
entiate; so that if all the books cannot be made free, part will
be made free; that if access cannot be granted at all seasons
and at every hour of the day, it will be attempted in seasons
of less pressure and at quiet hours of the day; that if it can-
not be granted to all persons it will at least be granted as
of course, and only withheld as an exception and a penalty;
and finally, that where it may not be contrived immediately in
great central libraries, in which the division between records
and literature must be a slow process, and whose achitecture
does not provide for comfortable shelf reference, in such cities
it will be undertaken without delay in the branch libraries to
which no such obstacles adhere.
The suitabilities of branches for the inauguration of such
an experiment need only to be enumerated to be accepted. A
branch has a small, a localized constituency Most of its readers
244 HERBERT PUTNAM
soon become personally known to the attendants. The collec-
tion of books is almost purely a collection of literature, the
books that are to make character first, and then, and only in a
lesser measure, the books that are to give knowledge, of matter
of record almost none at all; the pressure on the issue desk
need never be so heavy as to crowd unduly the alcoves. And
finally, whatever the purpose of the central library, the pur-
pose of the branch is to enlist the sympathy and arouse the in-
tellectual impulse of the section of the community in which it is
placed. It is a feeder from the main library; it should also
be a feeder to the main library It should make the most of
that humanizing element in books which needs only to be let
work in order that it should work; and so far as can be, should
be exempt from that rigidity of system which formalizes a book
—a friend— into a library, a mere institution.
To constrain it within the regulations deemed necessary in
the central library is to suppress a function peculiarly its own,
to deprive it of an opportunity for which its circumstances
peculiarly adapt it. For a branch library in a large city may,
if it will, gain something of the potency of a village library,
which the village folk haunt with a friendly persistence which
they feel to belong to them, and which is to them in effect a
week-day union of church and club and higher school.
In Minneapolis we have been putting these theories into
practical operation. I have felt diffident about reciting our
experience because it has been but a short one. But I am told
that an ounce of experience is worth a pound of theory, so
will adduce it for what it is worth. Our friend Brett has been
trying similar experiments in Cleveland, and very likely has
gone a step beyond us. I shall hope that he will add his testi-
mony as to results.
The Minneapolis Public Library is a free city institution,
free for circulation as well as for reference It was opened to
the public in December, 1889 The city is one of 165,000 in-
habitants, and has practically no other public library. The li-
brary opened with about 30,000 volumes, and additions are be-
ing made of about 13,000 volumes yearly. By the end of the
first year about 15,000 cards had been issued, and 200,000 vol-
umes circulated for home use. In point of circulation, therefore,
it ranked in 1890 about seventh of American public libraries'
ACCESS TO SHELVES FUNCTION OF BRANCHES 245
The building has three mam reading rooms, that have sufficed
for the entire body of readers at any one time.
From the first, however, we intended that readers (at least
certain of them) should ha\e access to the book rooms; and
these were arranged with a view to admit of this. The stacks
were planned on a modified alcove system, and they present
some sixteen large alcoves (8 feet by 10) and over thirty nar-
rower ones (zYz feet from face to face, and 10 feet deep).
Every alcove has an individual window. The large alcoves
have sloping desks across under the windows ; the small alcoves
have drop tables. On every case or stack the shelves below
three feet have a depth of 16 inches (above only 8 inches) ;
so that to the face of every stack there is a ledge of three feet
from the ground for the student to rest his book upon.
From the first, also, the books were arranged with regard
to safety of access. Certain of the larger art folios (as the
Napoleon and Lepsius Egypt, Piranesi, Prisse d'Avennes, etc.)
were put in special cases with sliding shelves and locked doors.
It has always been understood, however, that any inquirer what-
ever might examine any book in the library. And if a school-
boy asked to see, e.g., Lepsius, he was never refused permission;
only the book would be brought out and set upon a special folio
table, and he cautioned as to its proper handling, and an at-
tendant occasionally pass his way to see that he was not sprawl-
ing his elbows upon it. We find that such small thoughtlessness
is the only impropriety we have to guard against. The really
superb books carry their own lesson of awe and respect.
Certain other works in our art department (Owen Jones,
for instance, and Racinet) were in too constant use to be put
behind glass. We gathered these into a stack by themselves,
and at first stretched a cord across the alcove with a sign en-
joining "special permission." But we found the cord super-
fluous and removed it. The fiction was massed in small alcoves
nearest the issue desk; and to this access has not been given
until recently. It was refused, however, only because people
in the alcoves might interfere with the work of the pages. So,
when the summer came and the pressure slackened, these alcoves
also were thrown open.
With 15,000 card-holders it did not seem practicable to ad-
mit every reader as of course. We issued shelf permits for
246 HERBERT PUTNAM
certain periods, from a day to a year. Clergymen and teachers
had these cards as a matter of course; and any reader could
get one who could assert that he was pursuing some definite
course of reading But beyond this we tried to make it under-
stood that, without a written permit, any reader could by re-
quest get admitted to the shelves The librarian's office is in
full view of the issue desk, and the door is always open; and
I have never yet refused an application for a shelf permit. In
my absence and at all times the attendants are instructed to
take to the shelves any inquirer who seems inadequately sup-
plied through the ordinary channels. Our catalogue facilities
are as yet meagre, and we have to depend largely upon this
personal mediation coupled with freedom of access We find,
as no doubt other librarians have found, that this personal
mediation may often gain a warm friend to the library, where
a catalogue would have left an irritated client.
In other ways where we couldn't bring the people to the
book rooms, we tried to bring the book rooms to the people.
A large number of books were always out upon the reference
shelves in the reading rooms. Current periodicals have always
been kept in open pigeon-hole cases in the reading rooms. And
on Sundays and holidays trucks of miscellaneous entertaining
books have been set out in the reading rooms to be used without
record. A few books and several dozens of magazines have
disappeared each year. But we lay the theft to one or two
systematic depredators, and should never think of making the
entire reading public suffer for it by abridging the general
freedom.
Now this admission to the shelves "upon request" and special
application, which alone we thought practicable at first, did not
accomplish all that we desired No matter how broadly we ad-
vertised our willingness to grant forma] permits, we found
that people were diffident about applying for them. The idea
of having to prove some systematic course of reading under
way embarrassed many from asking time permits; and the
ordinary reader didn't feel like repeating a request for admit-
tance at each visit to the library. When this summer came,
therefore, we had a sign printed: "At this hour readers may
enter the book rooms and select their own books." And at all
times when there is not a crowd the sign is displayed before
ACCESS TO SHELVES FUNCTION OF BRANCHES 247
the issue desk. I need not say that the privilege has been
appreciated. It has added fifty per cent to the summer use of
the library. Indeed, it so far approximated the summer pres-
sure to that of the winter that the hours during which the
privilege may be extended have constantly to be reduced. So
that, oddly enough, it is likely to be defeated by its very success.
In casting about, however, for a field within which the freedom
might be continued in cases not reached by the main library, and
independent of the conditions to which it might there have to
be subjected, we hit upon the branches. In these we have ex-
tended the freedom of access without limitation. Each branch
occupies a couple of rooms, one of which is a reading room.
The books are shelved in ordinary open cases behind the issue
desk Every reader goes in and picks out a book for himself.
There are not as yet many books to pick from; until recently
the branches have been chiefly delivery stations. But each branch
had to start with several hundred books of its own; and each
receives current additions in the duplicates that can be spared
from the main library. In each, therefore, there are over a
thousand volumes of miscellaneous literature; and these volumes
have become absolutely accessible to the readers. There is no
permit necessary, not even a verbal permit or nod from the
attendant "The books are here ; come and help yourself ; make
friends with them," is the common understanding
Now as to results these questions present themselves:
(i) What is the loss to the library in the way of books
stolen or mutilated? (2) Does not the freedom of access cause
disarrangement of books and impede the work of issue? (3)
Does freedom of access (a) add to the number of books read,
(b) improve the quality of books read?
In stating our conclusions it must be repeated that they are
based upon a very brief experience; that the library has been
open less than two years; that the public, never before accus-
tomed to a public library, might very naturally at first be con-
strained to an awe and respect which might easily rub off upon
extended familiarity; the honestly-inclined may become care-
less, while the reprobates may discover easy methods of rascality.
(i) The total ascertained loss in the past year and a half
from theft has aggregated about twenty-five books and twice
the number of magazines. The total cost of replacing this ma-
248 HERBERT PUTNAM
terial has not exceeded fifty dollars. Of mutilation we have
not thus far discovered more than one important instance.
(2) The presence in the alcoves of the entire body of
readers would at the crowded hours of the day be a serious
impediment to the work of issue. At the central library, there-
fore, we find it necessary to limit the access "as of course" to
certain hours of the day. We are still enabled, however, to
admit at all times a large body of persons holding shelf permits,
and every reader whose inquiry is serious enough to move him
to a special application for admittance. And in the branches
the freedom is possible without limitation or distinction The
rule against replacing of books on the shelves provides in the
main library against disarrangement. In the branches the num-
ber of volumes is small, and any disarrangement can be easily
rectified
(3) The number of books drawn has certainly been in-
creased by the privilege of access. This is especially the case
in the summer season, when the mind is naturally listless and
shuns the formal effort demanded by a catalogue. As to the
quality of the reading, the period is too brief to point to a
definite improvement; my conviction, however, is firm, as I have
declared it, that, as a rule, the general reader will select a better
book from the shelves than he will from the catalogue; and I
certainly see nothing in our experience to weaken that convic-
tion. I am, at any rate, clear as to this, that the open and candid
system, by winning the interest and confidence of our readers,
will enable us gradually to drop from our shelves the books
we are ashamed of, and to leave there only the books we are
glad to have people read; and in this way a certain betterment
must result
Whatever the perplexities of detail, freedom of access can-
not long be refused As librarians, we are, of course, to guard
the books. But let us not be accused of making this guardian-
ship a deprivation of the proper beneficiary. Let us send these
books themselves down to posterity, if we can, but let us re-
member that the best way we can send them down is to send
them down in the persons of sound men and women.
BRANCHES AND DELIVERIES
Melvil Dewey, then president of the A.L.A., in the
year of the Columbian Exposition (Chicago, 1893) con-
ceived the idea of preparing a volume on library econ-
omy, assigning the several portions of the work to experts
with the purpose of having the papers thus prepared read
at the International Library Conference held during that
summer.
The following was prepared by George Watson Cole,
then librarian of the Jersey City Public Library, and
was published in the United States Bureau of Education
report of 1892-1893. A sketch of Mr. Cole appears
in Volume 5 of this series.
The success o£ any library, be it reference or circulating,
may be properly measured by the extent of its use. Anything
which will help to increase its use, therefore, must tend toward
its success Reference libraries, no less than circulating, may
do this by enlarging the number of volumes and making them
specially strong in certain lines, thus attracting to their use
those interested in them; in other words, by specializing in se-
lection. As the success of a reference library depends on in-
creasing its readers, this can only be brought about by extend-
ing as widely as possible information as to its resources.
The public or circulating library must use all these means
to secure readers, but is not restricted, as is the reference library,
to drawing readers within its portals. Experience has shown
that many people who will not go far out of their way to secure
books for home reading will use a library if its books can be
brought conveniently near to them. The reader needs stimulat-
ing, and in order to reach him in towns covering large areas,
or having distinct centers of population, several enterprising
libraries have established branches or delivery stations, at points
250 GEORGE WATSON COLE
sufficiently accessible to overcome this natural inertia inherent
in the general reader.
As yet little attention has been paid to this phase of library
management either by American Library Association or in the
Library Journal It has therefore been necessary in order
to secure data for an intelligent treatment, to communicate di-
rectly with all such libraries as from their size, character, loca-
tion, or surroundings were judged most likely to have adopted
either or both these means of increasing their usefulness.
The list of libraries from which information was asked
was carefully selected from the United States Bureau of Edu-
cation's List of Libraries, 1886; the third report of the Free
Public Library Commission of Massachusetts, 1893, and Green-
wood's Public Libraries (sd edition, 1890), which named a
number of English libraries that had adopted branches.
Certain classes of libraries were omitted, for obvious reasons,
such as college and State libraries, and such others as were
known to be purely reference libraries.
The following questions were sent:
1. Does your library make use of branches?
2. How many?
3. Number of assistants employed in the respective branches
and cost of maintenance'*
4. Location and distance of each from main library?
5. Number of volumes in each?
6. Number of volumes added annually to each, and their
cost?
7. Are volumes in branches duplicates of those in the main
library?
8. Are there reading rooms in the branches ?
9. How extensively are they supplied with newspapers and
periodicals?
10. What facilities are provided in the line of works of
reference, cyclopedias, dictionaries, atlases, etc.?
11. Can patrons of branches draw books from the main
library?
12 Is this done directly from the main library, or only
through the branches?
13. If in the latter way, how are books transported from
main library to the branches?
14 Does your library make use of delivery stations?
15. If so, how many?
BRANCHES AND DELIVERIES 251
16. Location and distance of each from the main library?
17. In what manner and how often are collections and de-
liveries made?
18. What compensation is made for transportation?
19. What for services of station keepers?
20. Total circulation for the fiscal year ending 189—?
21. Average cost of circulating each volume?
22 Wnat proportion of your entire circulation for home
reading is made through the stations?
23. Are there reading rooms in connection with them?
24. If so, expense of maintenance for services and supplies
respectively?
25. Do you make use of a combination of branch libraries
and delivery stations? If so, please explain their working.
26. From your experience, what changes would you make
in your system were you to begin again?
Librarians were also requested to send all information as to
their methods, and also add any remarks more fully explaining
their different systems.
From about 175 letters sent out, affirmative replies received
from 47. Either from want of statistics or a want of appre-
ciation of the information desired, many replies furnished little
of value as to methods pursued and results attained.
Outside of Massachusetts and New York, there is hardly a
State of the 14 reporting where more than one library employs
either of these aids to circulation.
Of libraries reporting branches, eight report I branch, five
2 branches, three 3 branches, two 4 branches, two 5 branches,
one 9 branches, one 13 branches, or a total of 67 branches.
Of libraries reporting delivery stations, five report I station,
three 2 stations, four 3 stations, two 4 stations, two 6 stations,
three 10 stations, one II stations, one 30 stations, making a total
of 114 deliveries.
Of those reporting both branches and delivery stations, one
reports I branch and 2 delivery stations, one I branch and 6
delivery stations, one 4 branches and 4 delivery stations, one 8
branches and 14 delivery stations, giving a total of 15 branches
and 26 delivery stations.
Taken by location the reports stand as follows:
252 GEOGE WATSON COLE
Libraries Branches Deliveries
California
i
0
I
Illinois
2
0
33
Indiana
I
o
10
Maryland .
I
5
0
Massachusetts ,
.... 25
25
60
Michigan ,
I
2
0
Minnesota
I
4
4
Missouri
— I
i
0
Nebraska
— I
0
4
New Hampshire
I
0
i
New Jersey
— I
0
ii
New York
3
7
10
Ohio
i
i
o
Wisconsin
i
i
6
England
.... 6
35
0
Total 47 81 140
A list giving fuller details is herewith appended:
States, etc. Names, etc. Branches eriS
California :
San Francisco Mercantile Library Assn I
Illinois :
Chicago Public library 30
Monmouth Warren County Library 3
Indiana :
Indianapolis Public library a 10
Maryland :
Baltimore Enoch Pratt Free Library. 5
Massachusetts :
Abington Public library I ....
Agawam Free public library 3 ....
Arlington Robbins Library ' I
Beverly Public library i 2
Boston do 8 14
Brockton do bz
Cambridge do 6
Dedham do i
Framingham Town library 2
Haverhill « Public library 3
Lanesboro Town library bi
Leicester Public library ^3
BRANCHES AND DELIVERIES 253
State, etc. Names, etc. Branches ^JJ"
Leverett Free public library i ....
Lexington Gary Library i
Newton Free library 10
Northampton Public library i
Norton do i
Quincy Thomas Crane Library 4
Revere Public library 3
Somerville do 2
Templeton Boynton Public Library 3
Weymouth Tufts Library 6
Windsor, Public library 2 ....
Woburn do i ....
Wrentham do 2
Michigan :
West Bay City Sage Public Library 2 ....
Minnesota :
Minneapolis Public library 4 4
Missouri:
St. Louis do i
Nebraska :
Omaha do 04
New Hampshire:
Concord do i
New Jersey:
Jersey City Free public library n
New York:
Brooklyn Brooklyn Library 10
New York City Free circulating library 5
Do Mercantile Library 2
Ohio:
Cleveland Public library i
Dayton .do (<£)
Wisconsin :
Milwaukee do I 6
English libraries
Birmingham Free libraries #9 ....
Liverpool Free public library 3
Newport do f%
Nottingham ....do ™
Sheffield Public library 4 '.*//.
Swansea — do 4
a To be opened October, 1893. d Expect to start delivery stations.
& Branch deliveries. e Two now being built
c Distributing agencies. /Branch newsrooms.
254 GEORGE WATSON COLE
That more libraries have not adopted branches or delivery
stations is because their establishment is an experiment, evolved
in the growth of the free public library system.
The libraries in this country, as elsewhere, have passed
through several stages, of which this is one of the latest. Where
branches or deliveries can be used to advantage the system is
destined to come into more general use.
In the first stage of library development more attention was
paid to amassing a creditable collection of books than to putting
it to a practical and extensive use The library, looked at from
this standpoint, became a mere storehouse where information
might be found by a privileged few, provided they knew where
to look for it themselves, which was extremely doubtful; or
provided the custodian of the collection could put them on the
track of the information for which they were in search, which,
considering the lack of suitable arrangement and catalogs, was
highly improbable Such collections of books began to be
formed in this country contemporaneously with the founding of
our older institutions of learning, and to this highly commend-
able spirit we owe most of our large reference libraries, of
which the college and State libraries, and those of historical
and other societies, having for their particular aim the collecting
of books on special subjects are excellent types. The primary
aim of these libraries was to meet the needs of a restricted
class— scholars and students of special subjects— rather than to
cater to the intellectual requirements of the general public.
The second period or stage of library development was be-
gun when attention was first called to organizing public libraries
about forty years since It was the leading principle of the
originators of this class of libraries that much might be done
for the cause of education and for the entertainment of the
general public by libraries having for their primary aim the cir-
culation of books for home reading. As the people were to
be beneficiaries it was but another step in this movement to
decide that these libraries should be established and maintained
at the expense of those for whose benefit they had been called
into being. Thus rose the laws for the founding and main-
tenance of public libraries by taxation.
In this country the Boston Public Library stands foremost
as a type of this class, and its history is the history of the free
BRANCHES AND DELIVERIES 255
public library movement which forty years ago began to stir not
only this country but England. Following, as it did, the first
stage of library development, its promoters naturally adhered
strongly to the ideas which had prevailed respecting the func-
tions of a library down to that time. We therefore see in its
Bates Hall the great importance attached to its reference de-
partment.
The free public library idea spread rapidly in New England,
and especially in Massachusetts, till now no town or city gov-
ernment is considered to have performed its duty to its citizens
unless it has provided them with a tax-supported public library.
So great are the advantages which have risen from founding
public libraries that the policy has rapidly spread throughout
the country, and to-day we see libraries springing up in nearly
every town and city where they have not heretofore been estab-
lished. This impulse has been greatly accelerated by the wide-
reaching work of the American Library Association since its
formation in 1876, and its active career has doubtless done
more to advance the cause of the free public library movement
in this country than all other causes combined.
Those having the management and care o£ our public li-
braries at heart have come to realize that the mere fact that a
town or city has a well-equipped library, from which the public
are free to draw books for home reading, does not necessarily
mean that all the requirements for its most successful operation
are fulfilled. A prominent librarian has well said that the time
has come when it is as unreasonable to require the people of a
large town or city to depend on a single library from which
alone they can draw their books as it is to require them to buy
all their groceries or meat at one store or market, or that they
shall all attend the same church.
This spirit has brought about the third stage of library de-
velopment in which its promoters aim to carry the library and
its benign influences to the very doors of the people. This
stage is one of recent growth ; it might perhaps be more accurate
to say it is even now in its formative period, for outside one
or two leading libraries, branches and delivery stations are
creations of the last few years, and are even yet in their ex-
perimental state, though in nearly every case yielding surpris-
ingly gratifying results.
256 GEORGE WATSON COLE
No reference was made to this phase of library effort in
the 1876 report on public libraries, exhaustive as was that docu-
ment, and we look in vain for much light on this subject in
the Library Journal, which contains the fullest history of the
libraries of this country that can elsewhere be found.
While it is generally admitted that in towns or cities of large
area or having distinct centers of population the benefits of
branches or delivery stations are great, there is difference of
opinion as to which is better. In many places the difference
in expense settles the question of itself, as delivery stations can
be successfully carried on at a far less cost than branches. It
may be questioned whether, in cases where funds permit a
choice, it is good policy to use public money in building up a
series of branches, which are largely counterparts of each other
and of the main library; thus scattering funds in forming sev-
eral small libraries, rather than in building up a strong central
library.
Branches and delivery stations are managed in various ways:
I. Delwery stations. — We find the delivery station pure and
simple, where books are collected and sent to the main library,
and are there exchanged for new ones which are returned to
the station where the borrowers get them. All accounts are
kept at the library, the station being only a conduit through
which books are sent and received
The library reporting the largest number of delivery stations,
without other appendages, such as reading rooms or reference
libraries, is the Jersey City Free Public Library. This library
first opened 7 stations, October i, 1891. Their number has
since been increased till now n are in successful operation. They
are located from I to 4 miles from the library. Collections are
made in the morning, and deliveries in the afternoon of the same
day by a hired delivery wagon. About $2,000 a year is now
paid for transportation. The station keepers are paid one-third
of a cent for each volume, or borrower's card, returned to the
library. The total circulation for the year ending November
30, 1892, was 172,225 volumes, or 499 per cent of the total
circulation for home reading. The tofal cost of maintaining
these branches was $2,230.54, an average of nearly I 3 cents a
volume.
2. Distributing agencies.— The plan suggested by the New
BRANCHES AND DELIVERIES 257
Hampshire board of library commissioners uses what may be
called distributing agencies, in distinction from delivery stations.
Enough books to meet requirements are sent to these agencies
at stated intervals, say of one, three, or six months. For the
time being these form the stock of the agency, and are dis-
tributed to borrowers and returned to be circulated again and
again, till they are replaced by a new supply from the main
library. While they are at the agency all accounts with the
borrowers are kept there independently of the main library.
The first report says:
One of the most troublesome questions arising in many towns
whenever the establishment of a library is advocated is that of
location. Local jealousies are stirred up afresh and sometimes
with the result of hindering the establishment of a library. In
several cases, where there were two or more villages in a town
there has been a disposition to establish an independent library
in each village. It has been the policy of our board to recom-
mend the establishment of one central library, and then, if it was
found necessary to have some better facilities for the distribution
of books, that distributing agencies be established as might be con-
venient. In this way all records could be kept at the central
library, and whenever books were transferred to the agency
the same could be charged and then credited when returned.
The manifest advantage of such a system is that the library
accounts could be more accurately kept ^than if the libraries
were more or less independent; and, again, the exact location
of every book could at any time be ascertained at the central
library (p. n, 12).
Then follow resolutions and rules relating to their operation.
One small library only, the Leicester (Mass.) Public Library,
reports this plan in operation. It originated at that place in
1869, and there are four agencies, which have been in operation
ever since. These agencies are not strictly such as are planned
by the New Hampshire commission, inasmuch as it is reported
that they have "a very few permanent volumes." The town
numbers 3,000 inhabitants, and the total annual income for
library purposes is but $480. About 60 volumes are sent quar-
terly to each of its four agencies. This interesting case shows
what can be done in small towns with limited incomes.
The public library at Cleveland, Ohio, and also that at Mil-
waukee, Wis., is successfully carrying on a similar work, but
uses schools instead of agencies as distributing points. A full
account of the working of this plan is given by W. H. Brett,
258 GEORGE WATSON COLE
librarian of Cleveland, in a paper on "The relations of the
public library to the public schools," read by him before the
department of superintendence of the National Educational As-
sociation, held in Brooklyn, N. Y, February, 1892. This paper
is printed in full in the proceedings, and has been separately
reprinted.
3. Delivery stations with reading rooms.— Probably the best,
and certainly the largest, example of delivery stations, at which
are reading rooms and a small library containing only books of
reference, is that of the Chicago Public Library. This library
has 30 delivery stations, located at from I to 7 miles from the
library. Collections and deliveries are made the same day by
four delivery wagons, each of which is paid $1,350 a year. The
station keepers are paid $10 a month for 500 volumes or less;
$2 a hundred from 500 to 1,000 volumes, and $i for each 100
volumes over 1,000. The total circulation through the delivery
stations during the year ending May 31, 1893, was 422,812 vol-
umes, or about 43 per cent of the entire circulation, the average
cost of circulating each volume being about 2.87 cents.
At six of these branches are reading rooms, each containing
a file of from 80 to 100 periodicals, and from 500 to 1,500 vol-
umes for reference use only. These were maintained in 1892-
93 at a total expense of $12,114.51.
4. Branch libraries. — We find branch libraries pure and
simple, or those that circulate their books independently of the
main library, but which report to it, and whose borrowers are
permitted to use it whenever they wish to do so.
The best example of this class is the Enoch Pratt Library,
of Baltimore. This library was started in 1886 with four
branch libraries, costbg $50,000; a fifth has since been added.
These branch libraries are in different quarters of the city,
from 2 to 4 miles distant from the central library. They are
stocked with 45,363 volumes, or more than half as many as
are in the main library at Mulberry street, which contains 77,410
volumes. These branches therefore represent an expenditure
of not far from $100,000. Two assistants and a janitor are em-
ployed in each branch at an annual cost of $840. The buildings
will hold about 15,000 volumes each, but it is proposed to limit
the number to 10,000. This limit has already been nearly
reached. The reading rooms are supplied with from 20 to 30
BRANCHES AND DELIVERIES 259
current periodicals, but newspapers are not taken. A few ref-
erence works are also provided in each.
During the year ending January I, 1893, there were circu-
lated from these branches 184,500 volumes, or a little over 40
per cent, of the entire circulation of the library, which was
452,733 volumes. A comparison of the average expense of cir-
culating each volume would be interesting, but want of sufficient
data prevents this being given.
The librarian, Bernard C. Steiner, believes in delivery to
branches, and intends to introduce it, in which case he would
probably buy fewer books directly for the branches, thus keep-
ing the number of volumes in the branch libraries within the
proposed limits.
5. Combined branch libraries and delivery stations.— The
most prominent of the few examples of this combined system
is the Boston Public Library. It carries on 8 branches and 14
deliveries. There are in these branches 139,281 volumes, rang-
ing from 32410 in the Roxbury branch to 11,192 in the South
End branch. In these branches 42 persons are employed as
librarians and assistants. In their reading rooms the best monthly
and weekly illustrated papers are supplied, and each branch is
provided with good cyclopedias, dictionaries, and other works
of reference. Fourteen delivery stations are conducted in con-
nection with the main library and its branches. Deliveries are
made not only to the delivery stations, but also to the branches,
in strong boxes, sent out daily by express. The station keepers
are paid $250 a year for services, rent, and light. In some of
the deliveries are reading rooms. During 1892, there were dis-
tributed through the branches and deliveries 479,632 volumes
(if we read the report correctly) out of a total circulation for
home reading of 719,063.
In this case the establishment of branch libraries was not
undertaken till after the main library had amassed a collection
of over 150,000 volumes, thus having a strong central library
with which to begin its extending work. The gradual growth
of the city by the annexation of its various suburbs gave it an
opportunity of bringing under its management the various li-
braries which had previously been independent. This was of
great advantage to the smaller libraries, as practically they
26o GEORGE WATSON COLE
added to their own resources those of the public library, which
was many times their size.
Unless the parent library is already firmly established and
has a large and strong collection of its own, with abundant
financial support to carry it on successfully, as in this case, it
may not be wise to scatter its funds in forming branches. No
city seems better adapted by geographic conformation and vari-
ous centers of population for carrying on successfully a system
of branches and delivery stations than Boston, yet the libra-
rian, T. F. Dwight, thinks that were the work to be begun
anew he would employ delivery stations only.
Other means of increasing the usefulness of libraries, of an
analogous nature, are carried on by many libraries, such as the
departmental libraries in colleges and universities. There is,
however, this distinction, the departmental library is the setting
aside in a convenient location of books relating to a special
subject or group of subjects for use by those making special
studies in those subjects, eg., chemical books in a laboratory,
botanical works in an herbarium, or books on political economy
in its class room. This does not contemplate that the books
shall be duplicated in the main library; it is rather a practical
sequestration to make them more useful or convenient to those
specially interested in them.
Branch libraries, on the contrary, while not actually con-
templating a duplication of the central library, really becomes
so to a very great extent
Another means of creating interest in books and their use
is illustrated by the traveling libraries now sent out from the
State library in Albany to different parts of New York. This
method is analogous to the distributing agencies recommended
by the New Hampshire State library commission, but has a
larger area of usefulness and is designed primarily to stimulate
an interest in reading and the eventual founding of libraries
in the places to which they are sent.
To sum up, it seems to be the generally accepted opinion, so
far as can be discovered from the libraries making use of either
of these systems or their variants, that in large cities or towns
where existing libraries can be brought under the management
of a strong, well-equipped, and efficiently managed public li-
brary, the arrangement is for their mutual advantage.
BRANCHES AND DELIVERIES 261
If, however, the enterprise is a new one, it is thought by
many a much better policy to confine the collection of books
to a single main library, making it large and strong in works
which individuals can not afford to buy for themselves — ex-
pensive art works, scientific and technical works, sets of peri-
odicals, publications of learned societies, dictionaries of various
languages, etc. A library thus thoroughly equipped is a power
in its community, and may then well become a point from which
distribution can be made to different localities within its area
by deliveries and agencies.
The question as to the best system for any particular library
to follow must, therefore, be largely one of policy, governed by
local requirements and the means which the library can com-
mand.
BRANCHES AND DELIVERIES
The success of a library may be properly measured by
the extent of its use. Anything that will help to in-
crease its use, therefore, must tend toward its success.
Experience has shown that many persons who will not
go far out of their way to secure books for home read-
ing will use a library if its books are brought conven-
iently to them.
The following paper by Killer C. Wellman, then li-
brarian of the Brookline, Massachusetts, Public Library,
was prepared for the Lakewood-on-Chautauqua Con-
ference of the A.L.A., July 1898.
Hiller Crowell Wellman was born in Boston, Mas-
sachusetts, March 2, 1871. From 1894-1896 he was as-
sistant in the Boston Athenaeum; from there he went
as supervisor of branches, to the Boston Public Library
where he remained until 1898. From 1898-1902 he
was librarian of the Brookline, Massachusetts, Public
Library. Since then he has been librarian of the City
Library Association, Springfield, Massachusetts. He
was president of the A.L.A. 1914-1915.
In the absence of recent reports this paper1 must attempt
rather a description of branch systems now in operation than
a mere summary of progress for the year. Closely allied with
a branch system are the delivery to schools of books charged
on cards, and the travelling library plan of sending small col-
lections for temporary use at schools, charitable and religious
associations, hospitals, city institutions, fire companies, etc. In
aNoTE. — The sources of information in the following report are:
G W. Cole, "Branches and deliveries" in the "Papers prepared for
the World's Library Congress, 1893;" A. E. Bostwick, "Branch, libraries"
in the Library Journal, Jan., 1898, vol. 23, no. i; the annual reports of
various libraries, and especially those of the Boston Public t Library for
1896-97 and for 1897-98; correspondence with certain librarians and in-
spection of branches and deliveries m Baltimore, Philadelphia, Newark,
Jersey City, New York, Boston*
264 KILLER CROWELL WELLMAN
Boston, for instance, all such agencies to the number of 30 are
comprised and administered under the branch department. But
discussion must here be confined to public agencies of distri-
bution— such as stations, reading-rooms, and branches.
DELIVERIES
The simplest form of delivery is not a station, but a home
delivery by messenger such as is in operation at the Mercantile
Library of New York. "For two dollars per year books are
delivered to any part of New York south of the Harlem River.
No limitations are placed upon the number of books which may
be delivered for this sum, excepting that the extra books which
are permitted to be taken in the summer cannot be delivered
under this arrangement." (77th annual report, 1897, p. n.)
Mr. Peoples, the librarian, writes: "We have members who
get as many as three and four deliveries each week for at least
eight months in the year." The library also sells a postal card
to members (not paying by the year) "for five and ten cents
each, which insures the delivery and return of one book." "We
start the messengers on the deliveries for the residences at
about two o'clock pm. each day. We divide the city east and
west and make deliveries to each side on alternate days; three
times per week on the east side and the same for the west side.
The books are carried in straps, and when the bundles are not
too large we always utilize the surface street cars. These mes-
sengers are regular employes of the library." 8417 volumes were
so delivered last year.
The advantages of this arrangement over the old system of
delivery stations appear to be sufficient here to induce the bor-
rower himself to bear the expense of transportation. I know
of no public library employing this system, and, if substituted
for delivery stations, it would cut off the poorer public unless
the expense were borne by the library. The scheme is of in-
terest, however, as a possible future line of development
DELIVERY STATIONS
The type of delivery station almost universal is that located
in a store and administered by the proprietor. He receives the
books returned and forwards them with the cards to be dis-
BRANCHES AND DELIVERIES 265
charged at the central library. He also hands out the books
charged and sent to him from the central library. Under this
arrangement the responsibility of the proprietor is at a minimum,
consisting in handing out and receiving books and forwarding
them, together with fines, cards, and applications for registration.
In many cases he is not even required to compute fines, but
the account is sent to him daily from the central library.
For such service he sometimes receives a fixed sum, ranging
from almost nothing to as high as $250 per year, the amount
most often paid being, perhaps, in the neighborhood of $100.
It is becoming more common now to pay station agents accord-
ing to their circulation. Here, too, rates vary. Jersey City pays
one-third of a cent for each book or borrower's card sent to
the library. Newark pays one cent for each volume circulated
up to looo volumes per month, and half a cent for each volume
additional. The rate at the Chicago Public Library has been
$10 per month for 500 volumes or less, $2 a hundred from 500
to 1000 volumes, and $i for each 100 volumes over 1000. At
St. Louis, I am told, the free advertising consequent on keeping
a station is sufficient to create competition for the privilege
among storekeepers, without any other remuneration. A com-
pensation based on circulation seems to be preferred by those
librarians who have had experience with both.
"The new method makes it to their (the station agents') in-
terest to interest the local constituency, to provide ample and
attractive accommodations, to advertise these, and to win popu-
larity for the station by adequate and attentive service." (Bos-
ton Public Library, Annual report, 1896-97.)
In spite of the fact that new delivery stations are rapidly
being established, their desirability is sometimes questioned The
president of the New York Mercantile Library Association says :
"We believe this system (home delivery) far preferable and
much more advantageous in every way for our members than
the old plan of delivery stations in vogue many years ago, and
which had to be abandoned for the reason that it did not give
satisfaction either to the library members or to the library
management We are sometimes adversely criticised for not
rehabilitating this system.
"While delivery stations without opportunities of examining
or inspecting the books may answer very well for free libraries,
266 HILLER CROWELL WELLMAN
in our opinion they are not suitable and cannot be made to
give satisfaction to the classes composing our membership."
(Annual report, 1897, p. 12 )
The same objections are felt by public libraries. The chief
of them are: (i) Two trips necessary, one to apply for the
book the other to get it; (2) the consequent delay; (3) the
liability of not securing a book asked for and the necessity
of going without any book until another application can be
tried; (4) the lack of opportunity to examine the book before
selecting.
To obviate these difficulties, the Boston Public Library has
developed the plan known as the deposit system. From 300 to
500 volumes are sent to each of the 17 delivery stations and
placed on the shelves, where they may be handled freely by the
public. They are then allowed to circulate directly from the
station, being charged and discharged there. Somewhat more
than half of the collection is fiction, the rest history, biography,
travel, literature, science. Great care is taken to choose books
of a high grade, and yet of a character sufficiently popular to
serve as recreative reading. The library now has more than
5000 volumes devoted exclusively to this use. The character
of the collection on deposit at the station is varied by the ex-
change of 50 volumes monthly.
The deposit feature is by no means intended to supersede
the regular delivery, but to supplement it, and the plan has
proved very popular and highly successful. It seems to over-
come the main objections to the delivery station, inasmuch as
(i) if the borrower wants merely an entertaining book to read,
he can get it without two trips; (2) he can get it without
delay; (3) if unsuccessful in his application to the central
library, he need not go empty away; and (4) in drawing a book
from the deposit, he has the privilege of examining several
hundred volumes. But perhaps the strongest claim for the de-
posit system is based in the fact that by it a better class of
reading can be circulated than in almost any other way. With
a sprinkling of fiction as a bait, the borrower finds himself
handling a set of most excellent books. The practical con-
venience of taking one of these immediately rather than waiting
to send to the central library will alone determine him many
times in favor of a better book. So that even the "best books
BRANCHES AND DELIVERIES 267
of all time, which," Mr. Dana says, "no one reads," stand a
good chance.
A system of this sort must, of course, require more from the
station agent. Where a simple delivery needs merely a shelf
for storing the books previous to handling them over the coun-
ter, a deposit station requires a separate room or section of
the store— usually at least 12 feet square — to accommodate book
cases, chairs and a table, where books and catalogs may be
consulted. More labor also is demanded from the agent. He
must charge and discharge the books, send fine notices, collect
fines, remove books in need of binding, pay for volumes stolen,
report monthly statistics, etc., etc For all this, including light,
heat, rent, and service, the Boston Public Library pays $12 for
the first 300 volumes or less circulated monthly, and two cents
for each volume additional. In comparisons of rate, howe\er,
it must be remembered that under this system the central library
was last year relieved of recording a circulation of some 150,000
volumes.
The deposit system is worthy of consideration as the latest
and most significant development of stations. It is noteworthy
also that in spite of the attractiveness of the deposit feature,
which, since its introduction in Boston two years ago has in-
creased the use of the stations fourfold, this increase has not
taken place at the expense of the daily delivery, which has like-
wise shown a marked gain.
TRANSPORTATION
Most libraries prefer to hire their own wagons, at a cost of
about $25 per week for horse, wagon, and driver, each team
capable of covering nearly 40 miles per day The employment
of such wagons may or may not be more economical than local
expresses — according to the number and location of the stations —
but the greater gain lies in the regularity of the service.
The books are carried in all sorts of boxes, chests, and
trunks. The form preferred in Boston, and recently adopted
in Worcester, is a heavy wooden chest, bound with iron straps
and corners, two feet long, one foot deep, and one foot wide.
It is fitted with a sliding cover, and also a sliding partition to
be used when the box is but partially filled. Such boxes cost
268 HILLER CROWELL WELLMAN
$575 each, wear a long time, and furnish good protection for
the books. On the other hand, the Jersey City Library obtains
good results with an ordinary, light, extension or "telescope"
bag, made of cloth or paper material
BRANCH READING-ROOMS
Many libraries in connection with a delivery system main-
tain branch reading-rooms. These differ from stations in being
located m rooms hired by the library, and in being admin-
istered by a regular library employe. Besides providing peri-
odicals, they frequently contain reference-books and sometimes
books for circulation. In Boston a reading-room can be sup-
ported at an average cost of $1,000 per year. Besides offering
attractive quarters for reading to persons without good homes,
the reading-room has a great advantage over the station in
affording opportunity for personal work by a skilful attendant
in guiding the choice of reading.
BRANCHES
The term "branch" is used to denote an institution— such as
may be found in Boston, New York, Philadelphia, Baltimore,
and elsewhere— much more elaborate than a mere reading-room,
even when the latter contains a stock of books for circulation
For the reading-room is primarily a distributing agency, with
provision in addition for recreative reading on the premises,
while a branch performs also the more serious uses of a small
independent library, and in connection with the central library
still other functions. A well-equipped branch, in addition to
the work-rooms needed for administrative purposes, provides
accommodations for a delivery-room, a general reference or
reading-room, a periodical reading-room, a study-room for
school classes and clubs, and whenever possible a separate chil-
dren's room. There are many small branches which do not
enjoy such extended facilities, but there are others which ap-
proximate such requirements — many providing for most of these
departments of work and some for all. The plans for the
Lawrenceville branch at Pittsburgh include a lecture hall also.
Mr. Bostwick's very full discussion of branch administration
in the Library Journal for January, 1898, renders unnecessary
BRANCHES AND DELIVERIES 269
an extended treatment here. In general a branch has the cus-
tomary records — register, shelf-list, accessions book, and cata-
log; but at Baltimore and Philadelphia the branch accession
books are kept at the central library. The ordering is almost
always done at the central library, while the cataloging is done
at the branches in the Aguilar and Free Circulating libraries,
New York, at the central library in Baltimore, Philadelphia, and
Boston. In the latter case the cards are printed. In Boston
there is at the central library a union branch catalog, and a
union shelf-list is in progress , the main register and accessions
book include the central library with the branch records in
duplicate.
"Pratt Institute has a union accession book but no union
catalog nor register; Baltimore has a union shelf-list and a
printed union finding list; Philadelphia has an official union
catalog at the central library. In New York the Aguilar has
no union accession book, register, or catalog; the Free Circu-
lating has a union shelf-list and is making a union card catalog,
a duplicate of which it is intended to place in every branch."
(A. E. Bostwick in Library Journal, Jan., '98.)
Baltimore, printing frequent editions of the union finding
list, furnishes no other catalog at the branch Elsewhere a
separate card catalog is usually located at each. In Boston and
at the New York Free Circulating Library separate printed
catalogs have been issued in times past, but both issue now
union bulletins or lists In Boston it is intended to make the
collections at the different branches fairly uniform, to print
a union finding list containing the more important titles which
will be found in all the branches, and to supplement this with
a complete card catalog at each branch
Uniformity in the numbering of books at all branches exists
in Pratt Institute, Baltimore, and the Aguilar, and has been
considered of so great importance as to justify renumbering
in the New York Free Circulating and the Boston Public
libraries. It is, of course, an absolute requisite for union lists.
At libraries employing delivery stations the borrower's card
is good at either the main library or any station. With libraries
having branches the practice is commonly the contrary. While
in Baltimore the same card is good at the central library or
the branch, "no person may have out books at two branches at
270 HILLER CROWELL WELLMAN
the same time." In Philadelphia a card is good at one branch
only, although there is nothing to prevent a person from hav-
ing cards at more than one. In the New York Free Circulating
Library also separate cards are issued for each branch.
The Boston Public Library is peculiar in comprising branches
as well as stations and reading-rooms. Great importance,
therefore, is attached to coordinating these various agencies
and welding the whole into one closely joined system. As a
means of furthering this end, besides the delivery to stations
and reading-rooms, six of the stations are also similarly con-
nected with neighboring branches, and a daily collection and
.delivery is maintained between the central library and each
branch. The same card is good at any agency; the books may
be drawn directly at different branches or stations, or they may
be drawn at any one place from any others; and these books
no matter where drawn may be returned at any branch or sta-
tion, and there they will be discharged from the card, fines
collected, and the card handed back at once to the borrower.
This free exchange makes possible the performance of functions
in connection with the central library which would be beyond
the resources of independent or isolated branches. For, in the
first place, any book in the entire system which circulates is
accessible at any point. Agab, at the request of any school or
club— or even of an individual—studying a special subject, the
material in the branch is set aside for use in the study-room.
In addition— when desired— the resources of the branch are
supplemented by a special collection sent from the central li-
brary to the branch on temporary deposit, and these books may
be drawn by the regular card or reserved for use on the prem-
ises. Similar collections are also sent on request to the sta-
tions and reading-rooms.
In this connection portfolios of pictures, reproductions of
works of art, antiquities, costumes, and illustrations of history
or travel are sent from the central library to the branches for
exhibition. Such exhibitions—sometimes of general interest,
sometimes relating to topics under study in the schools-are
held at each branch monthly. Special sets of illustrations are
sent so far as possible whenever asked for, the school teacher
not infrequently taking her whole class to the study-room and
giving a talk illustrated by the pictures and books
BRANCHES AND DELIVERIES 271
The collections of books in branch libraries vary in size from
3000 or 4000 to 35,000 volumes. In Boston, where exchange
is easy and the great central reservoir may be drawn on, 15,000
volumes is considered a fair average. It is intended to keep
this collection fresh by discarding or transferring to the central
library books which pass out of date. According to the recom-
mendations of the Examining Committee, "It is desirable that
the books in the branch collection should be as active as pos-
sible. Apart from an ample supply of periodicals, both popular
and solid, the branch collection should consist of: (a), the
fundamental works of reference; (b), a carefully selected set
of juvenile books; (c), a collection of such books as are needed
for cooperation with the work in the schools, and (d), a not
very numerous collection of miscellaneous books for which
there is a popular demand." (Annual report, 1896-97, p. 57.)
At Boston, although many of the branch collections were
built up separately, uniformity is attempted now, and conse-
quently each new title is purchased for all of the nine larger
branches with the exception of a very few special books which
seem to be required by the peculiarities of certain districts
only. Elsewhere strict uniformity is not usually sought.
The introduction of open shelves in branches is the most
pronounced tendency of the times. Books rare or costly will
naturally be preserved in the central library, while books lo-
cated at the branches will all be suitable for the general reader.
For these reasons a branch offers the best possible field for the
success of the open-shelf system. At Pittsburgh the branches
now building are constructed with this in view. At Philadelphia
free access is general throughout branches and central library.
At New York and Boston open shelves are provided in branches
recently organized, while alterations are being instituted to
facilitate their introduction in others previously closed. At the
Enoch Pratt Free Library the shelves at the branches are
closed, and the librarian emphasizes his disapproval of allow-
ing free access. With this exception opinion seems unanimously
to favor open shelves.
In comparing the advantages of branches and stations the
greater cost of branches is frequently cited in a vague way.
To give the matter definiteness I have compiled statistics show-
ing the cost per volume of circulation last year at certain
272 KILLER CROWELL WELLMAN
branches and stations. Under branches I have omitted the cost
of books and binding, since this item cannot be estimated for
stations. If I have read the printed reports correctly the figures
are as follows:
Cost per volume cir- Cost per volume
culated through circulated by
stations. branches.
Public Library of ) Free Library, )
Newark, J 2 2C Philadelphia, J 2'9C
Public Library of 1 ov Free Circulating Li- ]
Chicago, J 2'3° brary, New York ] ' ' ' w
Public Library of 1 ,.. Public Library, \ .
Boston, J 37C Boston, j 5<9C
In comparing these figures it must be remembered, first,
that the cost of charging and discharging the books is charged
against the branches, but is probably not charged against the
stations except in Boston, where this work is done at the sta-
tions; second, that b the case of branches the whole cost of
all the work done— including reference work, co-operation with
the schools, reading-room use, etc.— has been charged against
the circulation for home use, so that the comparative cost
may perhaps roughly measure the amount of such work accom-
plished in each case. Taking these facts into consideration, it
is by no means certain that for circulation alone the cost of a
branch need be greatly m excess of the cost of a station, while
for the amount of sen-ice rendered, if such a comparison is
allowable, the branch may yield— dollar for dollar— better re-
sults. The determining factor will in many cases be found in
the geographical distribution of population. Where comparatively
isolated districts exist, with a large population grouped around
prominent and accessible centres, there the opportunity will offer
for establishing a strong, far-reaching branch; while with a
dense population, stretching continuously, without well-defined
centres, frequent delivery stations may be preferred.
LIBRARY CIRCULATION AT LONG RANGE
The question of whether there is still a place for the
delivery station in the scheme of book distribution is per-
tinent, not so much because its use is being discontinued,
but because of a general feeling that any system of dis-
tribution that does not admit of seeing and handling the
books is inferior to a system in which this is possible.
Dr. Arthur E. Bostwick has gathered material on
this form of circulation as it is handled in the St. Louis
Public Library, and has reported it in The Library Jour-
nal of 1913.
Is there still a place for the delivery station in the scheme
of distribution adopted by libraries, large or small? This ques-
tion is pertinent not so much because the use of the delivery
station is being discontinued, but because of a general feeling
that any system of book distribution that does not admit of
seeing and handling the books is inferior to a system in which
this is possible.
It will thus be noted that the question of the delivery station
pure and simple, as opposed to the deposit station and the
branch— a question once hotly debated— is at bottom simply
that of the closed shelf versus the open shelf. The branch
has won out as against the delivery station, and the open as
against the closed shelf. It will also be noted, however, that
none but small libraries find it good policy to place all their
books on open shelves. There is and always will be a use
for the dosed shelf in its place, and the larger the library the
more obvious does that place become.
Now circulation through a delivery station is nothing but
long-distance closed-shelf issue— circulation in which the dis-
tance between charging-desk and stack has been greatly multi-
plied. And a legitimate reason for closed-shelf issue of this
kind is that it is carried on under conditions where open-shelf
issue is impossible— about the only excuse for the closed shelf
274 ARTHUR ELMORE BOSTWICK
in any case. Now no matter how many books may be in
branches or in deposit stations, it is obviously impossible for
the whole central stock to be at any one of them, still less to be
at all of them at the same time. And there are cases where
it is impracticable to use any deposit at all, while delivery from
the central library is feasible and reasonably satisfactory. There
will always continue to be, therefore, some circulation from a
distant reservoir of books that cannot be seen and handled by
the reader for purposes of selection.
Under these circumstances it is interesting to inquire whether
this type of service has any good points to offset its obvious dis-
advantages ; and it is consoling to find that there are such—not
enough to cause us to select an unsupported delivery station de-
liberately where a deposit or a branch would be possible, but
enough to satisfy us that a delivery station is worth while if we
can use nothing better and to induce us to lay stress, if we can,
on the particular features that make it satisfactory.
For myself, after three years in a library with a large station
system, following an experience in institutions where there was
nothing of the kind, I may say that it has gratified and sur-
prised me to find that personal contact between librarian and
reader is possible in such a system, to almost the same extent
as in an open-shelf library, although the contact is of quite a
different quality. The quality of the contact is related to that
possible with the open-shelf precisely as mental contact by
letter writing is always related to that by conversation. It is
superior, if anything, to that usually obtained in short-distance,
closed-shelf circulation, although possibly not to that obtainable
under ideal conditions.
The establishment of more or less personal relations of
confidence between library assistant and reader takes longer
and is less complete when the sole intermediary is written lan-
guage. It is always harder and requires more time to become
intimate by letter than by personal intercourse. In the former
case the contact is purely mental, in the latter it is affected by
personal appearance and conduct, by facial expression and
manner. All this is one of the chief factors in the success of
the open shelf. But the advantages are not all on the side of
the direct personal contact, as the correspondence schools have
been astute enough to find out. In the first place, litera scripta
LIBRARY CIRCULATION AT LONG RANGE 275
manet; one may read the same written communication several
times, whereas the same spoken communication is of and for
the moment Then the very fact that the written message is
purely intellectual and has no physical accompaniments may
lend force to its intellectual appeal, when that appeal has once
gained a foothold. When this is the case the writer may take
his time and may plan his campaign of influence more carefully
than the speaker. The effect of trivial circumstances, of un-
favorable personal elements, of momentary moods, is obviated.
It may be, then, that if personal relations between librarian
and reader can be set up through the written word, there may
be something of this kind even in long-distance, closed-shelf
circulation This relation may be lacking, even when the cir-
culation is at short range. It is usually lacking at the closed-
shelf delivery desk, necessarily so in a rush, although at quieter
times there is no good reason why it should not exist I know
that it sometimes does exist under these conditions, though a
counter between two human beings, whether in a store, an
office or a library, is not conducive to relations of confidence.
It may even be lacking in the open-shelf room, when assistants
on floor duty have not the proper spirit and a due conception
of their own responsibilities and opportunities.
It may exist at long range. But does it? I can answer
for only one library; but I have no reason to believe that our
experience is by any means exceptional. Here are some in-
stances, reported at my request from our own Station Depart-
ment by Miss Else Miller, the department chief:
(i) "A short time ago one of the patrons of Station 27 sent
in a slip asking to have his book renewed, and requested that
we send him information on peace conferences. The latter was
duly sent, but through some error the renewal was overlooked.
Consequently six days later an overdue postal was mailed. This
gentleman is always quite prompt in returning his books, and
evidently had never before received a notice. So he was most
perturbed, and wrote us a very long letter explaining the mis-
take. He said that he felt that the librarian should know that
he was not at fault, had not broken the rules, and had a clear
record. But in imparting this fact to the librarian, he wanted
it understood that the assistant committing the error should
not in any way be punished for it, because she had helped him
276 ARTHUR ELMORE BOSTWICK
greatly in his work, by sending the very facts on peace con-
ferences that he was looking for. He asked that the assistant
be praised for her good work rather than blamed for her error.
(2) "Celia R , whom we have never seen but all feel well
acquainted with, tried in vain for some time to borrow a certain
little volume of Eskimo stories, but succeeded only in getting
substitutes. About the middle of December she sent in with
her card the following request : 'Please give me "Eskimo stories,"
because it is Christmas and you never send the right book*
(3) "The cards of Mr. and Mrs. M , of Station 54,
come in with a slip, 'Please send a novel/ We know that the
books must be 7-day adventure stories, and must have publishers'
binding and an interesting frontispiece or they will come back
to us on the next delivery unread.
(4) "At least one of the S family's cards is reported
lost each week. We immediately recognize Mrs S 's voice
when she telephones, and ask whether it is Ralph's or Walter's
card that is missing this time. In a tone of despair she prob-
ably says, 'No; it is Morris's/ We promise to look the matter
up thoroughly. Then we do no more about it. After two days
we call up and tell her we are very sorry we have been unable
to trace the card. 'Oh, we've found it here at home; thank
you so much for your trouble,' she answers. 'And, by the way,
we have not been able to find Nicholas' card all day1 So we
look up Nicholas' card in the same way. No S card was
ever known to be lost outside of the S household.
(5) "C39 of Station 6 has this note clipped to her reader's
index : 'Give overdue notices to Stations Department/ We hold
her notices a few days to give the books a chance to come in,
because she uses a bi-weekly station Each time that she re-
ceives an overdue notice, it costs her ten cents carfare to come
to the library to investigate, and it costs the library a half hour
of an assistant's time to pacify her. Our new method works
beautifully, and both library and reader find it economical.
(6) "An old gentleman of Station 15 (at least we have
pictured him as old, for it is a trembling hand that writes the
titles) for a long time sent in a long list of German novels
which we marked, 'Not in catalog/ We were out of printed
German lists at the time, so selected a good German novel and
sent it to him. It was immediately returned. We tried again
LIBRARY CIRCULATION AT LONG RANGE 277
in vain. Then again ! We sent him everything that the average
German finds intensely interesting. But the books always came
back to us on the next delivery. One day we substituted *Im
Busch,' by Gerstaecker. He kept it two weeks, and then his
card came in with a list of Gerstaecker novels, copied from the
title-page of 1m Busch/' He read all our Gerstaecker books
and then wanted more. We wrote him that he had read all the
books of this author and again substituted. Then a fresh list
of Gerstaecker came in, and now he is reading all those books
a second time.
(7) "One of the station men watches our substitutions and
looks over them to get ideas for his own reading. Once when
we had substituted Leroux's 'Mystery of the yellow room' the
station man ordered a copy of that book for himself, and find-
ing it interesting read all the Leroux books in the library.
(8) "Here is a letter from a youthful station patron:
"Tlease send me the III Grade, The golden goose book!
Please do. Kisses. xxx.'"
These incidents, which of course might be multiplied in-
definitely, show at least that the service rendered by a delivery
station is not, or at any rate need not be, a mere mechanical
sending of books in answer to a written demand.
So much for the element of personal contact and influence.
Next let us consider for a moment that of actual contact with
the books from which selection can be made. This of course
does not take place in any closed-shelf system — least of all in
one at long range. But in certain cases this contact is of no
special advantage. In particular, if a reader wants one definite
book and no other, he may get it as surely, or be informed as
reliably that he cannot get it, and why, at a delivery station
as at a set of open shelves The only drawback in "long-range"
work is that the user must wait longer before he can get his
book, provided it is on the shelves. Against this wait must
be set the time and cost of a personal visit to the distant li-
brary building.
Of the "browsing" contact there can be none, of course.
This seems a more serious matter to me than it would be to
those who deprecate "browsing," or at any rate discourage it.
But there is no question that the alternative between library
and delivery station, if squarely presented, should always be
278 ARTHUR ELMORE BOSTWICK
answered by choosing the library. Here the alternative is be-
tween the delivery station and no use at all. This brings up
another point :
May it not be, in some cases, that we really are offering the
reader an alternative between delivery station and library and
that through indolence he takes the former? Doubtless this is
often the case, and it should not be so. The location of every
delivery station should be studied from this standpoint, and its
continuance should be made a matter of serious question. When
all is said and done, there will remain some stations where a
minority of users would go to the library if the station were
discontinued, and would be benefited thereby at the expense
of a little more exertion. The fact that there are some real
advantages in long-range circulation should enable the librarian,
in such a case, to strike some kind of a balance, satisfy himself
that this particular station is or is not of resultant benefit to
the community, and act accordingly. It is also possible, in some
cases, to combine the deposit feature with the delivery station,
and it goes without saying that this should be done, just as the
delivery feature should be added to every deposit and every
branch, where it is feasible.
Finally, the long range circulation may be adapted to the
use of the busy by enabling them to kill two birds with one
stone. Libraries are always trying, with doubtful success, to
get hold of persons who are busy about something else — factory
workers, shoppers, and so on. A residential district is a better
place for a branch library than a shopping district, although
the number of different persons who pass the door daily is
larger in the latter, because there is more leisure in the resi-
dence street — less preoccupation and bustle. But if it is made
possible for the shopper to use the library with practically no
delay, while he is shopping, will he not take advantage of the
opportunity? A recent experiment in the St. Louis Public Li-
brary convinces me that he will. We are now operating a
downtown branch in the book department of a large department
store, and we have an hourly messenger service between the
library and this station I believe this is the first time that such
frequent delivery service has been tried. This makes it pos-
sible to leave an order at the beginning of a shopping trip and
to find the book ready at the close of the trip. The interval
LIBRARY CIRCULATION AT LONG RANGE 279
would never be much over an hour, and might be as little as
fifteen or twenty minutes
There are two favorable factors here which it might be
difficult to secure elsewhere: The shopping district here is near
enough to the central library to make frequent delivery possible,
and the management of the store where our station is located is
broad enough to see that the possibility of borrowing a book
free, from the library, even when presented as an immediate
alternative to the purchase of the same book from the counters
of the store, does not, in the long run, injure sales.
It is not absolutely necessary, of course, to operate this
scheme from a department store, neither is greater distance an
absolute bar to frequent deliveries. I believe that this kind of
long-distance service is well worth the attention of librarians
And, in general, I believe that a realization that all long-
distance service has its good points, may do good by inducing
us to dwell on those points and to try to make them of more
influence in our work.
LIBRARY EXTENSION
The cardinal principle of a free library is to bring
books to the people — the very opposite to that which
guided the old-fashioned library. In those institutions
of the past, a librarian's duty was to keep guard over
his books, the majority of which were inaccessible to the
ordinary reader. It may be that there was some danger,
in the first enthusiasm of shifting from the old paths to
the new, that librarians would become "book shovels" —
but the proper circulation of books is the distinguishing
feature of every successful free library. The consid-
eration of these points has led many public librarians to
strive after the discovery of improved methods for bring-
ing books to the people.
Library extension aims to supply to every one, either
through its own resources or by cooperation with other
affiliated agencies, what each community or individual
needs. Usefulness is the test by which methods and
results must be judged.
The origin of travelling libraries is essentially Brit-
ish, since they were in use as early as 1810 in parish
work in Scotland. In 1877 we find them in Melbourne,
Australia. Later, educational libraries were sent out
from Oxford University, England. In his monograph
on Public Libraries and Popular Education Professor
Herbert B. Adams makes reference to the adoption of
this principle by the State of New York, the first such
library being sent out there in 1893. Work of libraries
with schools began by depositing collections of books.
More recently such deposits have been located also in
factories, stores, etc., and are generally for circulation,
the collection being changed at intervals. Some of
282 LIBRARY EXTENSION
these deposits are used only by employees of business
houses, pupils of schools, or members of clubs to which
the collections are sent; others are for the use of the
general public of the neighborhood.
THE MISSION AND MISSIONARIES OF THE
BOOK
Only two objects— the spiritual good of mankind, con-
templated in religious beliefs, and the intellectual good
pursued in educational plans— have ever marked the mis-
sionary spirit in a large way. "The supremely great
epochs in human history are those few which have been
marked by mighty waves of altruistic enthusiasm sweep-
ing over the earth from sources found in one or the
other of these two ideals of good." This is the general
theme of Mr. J. N. Larned's address at the annual Uni-
versity Convocation of the State of New York, June 25,
1896.
A sketch of Joseph Nelson Larned appears in Vol-
ume 3 of this series.
For the most part, that lifting of the human race in condi-
tion and character which we call civilization has been wrought
by individual energies acting on simply selfish lines. When I
say this, I use the term selfish in no sense that is necessarily
mean but only as indicating the unquestionable fact that men
have striven, in the main, each for himself more than for one
another, even in those strivings that have advanced the whole
race. Within certain limits there is no discredit to human
nature in the fact. A measure of selfishness is prescribed to
man by the terms of his individuality and the conditions of his
existence. His only escape from it is through exertions which
he must employ at first in his own behalf in order to win the
independence and the power to be helpful to his fellows. So
it seems to me quite impossible to imagine a process that
would have worked out the civilization of the race otherwise
than by the self-pushing energy that has impelled individual
men to plant, to build, to trade, to explore, to experiment, to
think, to plan, primarily and immediately for their own persona.!
advantage.
284 JOSEPH NELSON LARNED
But if the more active forces in civilization are mainly from
selfish springs, there are two, at least, which have nobler sources
and a nobler historic part. One is the sympathetic impulse
which represents benevolence on its negative side, pained by
the misfortunes of others and active to relieve them. In the
second, which is more rare, we find benevolence of the positive
kind. Its spring is in a purely generous feeling, which strongly
moves one to communicate to others some good which is pre-
cious to him in his own experience of it. It is a feeling which
may rise in different minds from different estimates of good,
and be directed toward immediate objects that are unlike, but
the disinterested motive and ultimate aim are unvarying, and
it manifests in all cases the very noblest enthusiasm that hu-
manity is capable of. There seems to be no name for it so
true as that used when we speak of a missionary spirit in
efforts that aim at the sharing of some greatly cherished good
with people who have not learned that it is good. At the same
time we must remember that mere propagandists put on the
missionary garb without its spirit, and spuriously imitate its
altruistic zeal; and we must keep our definition in mind.
There are always true missionaries in the world, laboring
with equally pure hearts, though with minds directed toward
many different ends of benefaction to their fellows. But only
two objects— the spiritual good of mankind, contemplated in
religious beliefs, and the intellectual good, pursued in educa-
tional plans— have ever wakened the missionary spirit in a large,
world-moving way. The supremely great epochs in human
history are those few which have been marked by mighty
waves of altruistic enthusiasm, sweeping over the earth from
sources of excitation found in one or the other of these two
ideals of good.
Naturally the first wakening was under the touch of be-
liefs which contemplate a more than earthly good; and those
beliefs have moved the missionary spirit at all times most
passionately and powerfully. But even the religious wakening
was not an early event in history. I think I may safely say
that no trace of it is to be found among the worshipers of
remote antiquity. The Hebrew prophets never labored as dis-
pensers of a personal blessing from their faith. It was for
Israel, the national Israel, that they preached the claims and
MISSION AND MISSIONARIES OF THE BOOK 285
declared the requirements of the God of Israel. The priests
of Osiris and Bel were still more indifferent to the interest
of the worshiper in the worship of their gods, thinking only of
the honor demanded by the gods themselves. So far as his-
tory will show, the first missionary inspiration would seem to
have been brought into religion by Gotama, the Buddha, whose
pure and exalted but enervating gospel of renunciation filled
Asia with evangelists and was carried to all peoples as the
message of a hope of deliverance from the universal sorrow
of the world. Then, centuries later, came the commission
more divine which sent forth the apostles of Christianity to
tell the story of the Cross and to bear the offer of sahation
to every human soul. As religiously kindled, the missionary
spirit has never burned with more fervor than it did in the
first centuries of Christian preaching. But nothing akin to it
was set aflame in the smallest degree by any other eagerness
of desire for the communication of a blessing or good to man-
kind. Until we come to modern times, I can see no mark of
the missionary motive in any labor that was not religious.
The one object which, in time, as I have said, came to
rival the religious object as an inspiration of missionary work,
the modern zeal for education, was late and slow in moving
feelings to an unselfish depth. Enthusiasm for learning at
the period of the renaissance was enthusiasm among the few
who craved learning, and was mostly expended within their
own circle. There was little thought of pressing the good gift
on the multitude who knew not their loss in the lack of it.
The earliest great pleader for a common education of the
whole people was Luther; but the school was chiefly important
in Luther's view as the nursery of the church and as a health-
bringer to the state, and he labored for it more as a means
to religious and political ends than as an end in itself. Almost
a century after Luther there appeared one whom Michelet has
called "the first evangelist of modern pedagogy" John Amos
Comenius, the Moravian. The same thought of him, as an
evangelist, is expressed by the historian Raumer, who says:
"Comenius is a grand and venerable figure of sorrow. Wander-
ing, persecuted and homeless during the terrible and desolating
thirty years war, he yet never despaired, but with enduring
truth and strong in faith he labored unweariedly to prepare
286 JOSEPH NELSON LARNED
youth by a better education for a better future. He labored
for them with a zeal and love worthy of the chief of the
Apostles." And the education for which Comenius labored
was no less, in his own words, than "the teaching to all men
of all the subjects of human concern." Proclaiming his educa-
tional creed at another tune he said : "I undertake an organiza-
tion of schools whereby all the youth may be instructed save
those to whom God has denied intelligence, and instructed in
all those things which make man wise, good and holy."
Here then had arisen the first true missionary of common
teaching, who bore the invitation to learning as a gospel
proffered to all childhood and all youth and who strove in its
behalf with apostolic zeal The period of the active labors
of Comenius was before and a little after the middle of the
J7th century. He made some impression upon the ideas and
the educational methods of his time, but Europe generally was
cold to his enthusiasm. In one small corner of it, alone, there
was a people already prepared for and already beginning to
realize his inspiring dreams of universal education. That was
Holland, where the state, even hi the midst of its struggle for
an independent existence, was assuming the support of com-
mon schools and attempting to provide them for every child.
In that one spot the true missionary leaven in education was
found working while the I7th century was still young, and
from Holland it would seem to have been carried to America
long before the fermentation was really felt in any other
country.
Elsewhere in the old world, if Comenius found any imme-
diate successor in the new field of missionary labor which he
had practically discovered and opened, it was the Abbe La
Salle, founder of the great teaching order of the Christian
Brothers. But the zeal kindled by La Salle, which has burned
even to the present day, was essentially religious in its aims
and dedicated to the service of his church. The spirit in com-
mon teaching still waited generally for that which would make
a secular saving faith of it, urgent, persisting, not to be denied
or escaped from. The world at large made some slow progress
toward better things in it; schools were increased in number
and improved; Jesuits, Jansenists, Oratorians and other teach-
ing orders in the Roman church labored more intelligently;
MISSION AND MISSIONARIES OF THE BOOK 287
middle-class education in England and other countries received
more attention. But the conscience of society in general was
satisfied with the opening of the school to those who came with
money in their hands and knocked at its door. There was no
thought yet of standing in the door and crying out to the
moneyless and to the indifferent, bidding them come. Far less
was their thought of going out into the highways and hedges
to bring them in. Another century of time was needed and a
long line of apostolic teachers, agitators and administrators
like Pestalozzi, Father Girard, Frobel, Humboldt, Brougham,
Horace Mann, to inspire that feeling for education which
warms the western nations of the world at last: the feeling for
education as a supreme good in itself, not merely as a bread-
making or a moneymaking instrument; not merely for giving
arithmetic to the shop-keeper, or bookkeeping to the clerk,
or even political opinions to the citizen; not merely for sup-
plying preachers to the pulpit, or physicians to the sick-room,
or lawyers to the bench and bar ; but in and of and for its own
sake, as a good to humanity which surpasses every other good,
save one. This is what I call the missionary spirit in education,
and it has so far been wakened in the world that we expect
and demand it in the teaching work of our time, and when we
do not have it, we are cheated by its counterfeit.
But this zeal for education was animated in most communi-
ties sooner than the thought needed for its wise direction.
There was a time not long ago when it expended itself in
schoolrooms and colleges and was satisfied. To have laid be-
nignant hands on the children of the generation and pushed
them, with a kindly coercion, through some judicious curriculum
of studies was thought to be enough. That limited conception
of education as a common good sufficed for a time, but not long.
The impulse which carried public sentiment to that length was
sure to press questions upon it that would reach further yet
"Have we arrived," it began to ask, "at the end for which our
public schools are the means? We have provided broadly
and liberally— for what? For teaching our children to read
their own language in print, to trace it in written signs, to
construct it in grammatical forms, to be familiar with arith-
metical rules, to know the standards and divisions of weight
and measure, to form a notion of the surface-features of the
288 JOSEPH NELSON LARNED
earth and to be acquainted with the principal names that have
been given to them, to remember a few chief facts in the past
of their own country But these are only keys which we ex-
pect them to use in their acquisition of knowledge, rather
than knowledge itself. When they quit the school with these
wonderful keys of alphabet and number in their possession,
they are only in the vestibule chambers of education. Can we
leave them there, these children and youth of our time, to find
as best they may, or not find at all, the treasuries we would
have them unlock ?" To ask the question was to answer it.
Once challenged to a larger thought of education, the mis-
sionary spirit of the age rose boldly in its demands The free
school, the academy, the college even, grew in importance, when
looked at in the larger view, but they were seen to be not
enough. They were seen to be only blessed openings in the way
to knowledge, garlanded gates, ivory portals, golden doors;
but passage-ways only, after all, to knowledge beyond them
And the knowledge to which they led, while much and of many
kinds may need to be gleaned in the open fields of life, out
of living observations and experiences, yet mainly exists as
a measureless store of accumulated savings from the experi-
ence and observation of all the generations that have lived and
died, recorded in writing and preserved in print. There then
in the command and possession of that great store, the end
of education was seen to be most nearly realized; and so the
free public library was added to the free public school.
But strangely enough, when that was first done, there hap-
pened the same halting of spirit that had appeared in the free
public school. To have collected a library of books and to
have set its doors open to all comers, was assumed to be the
fulfilment of duty in the matter The books waited for readers
to seek them. The librarian waited for inquirers to press
their way to him. No one thought of outspreading the books
of the library like a merchant's wares, to win the public eye
to them. None thought of trying by any means to rouse an
appetite for books in minds not naturally hungry for learning
or poetry or the thinking of other men So the free or the
nearly free public libraries, for a time wrought no great good
for education beyond a circle in which the energy of the desire
to which they answered was most independent of any public
help.
MISSION AND MISSIONARIES OF THE BOOK 289
But this stage of passive existence in the life of the free
public library had no long duration. Soon the missionary passion
began to stir men here and there in the library field, as it had
stirred teachers in the schools before. One by one the inspira-
tion of their calling began to burn in their hearts. They saw
with new eyes the greatness of the trust that had been confided
to them and they rose to a new sense of the obligations borne
with it. No longer a mere keeper, custodian, watchman, set
over dumb treasures to hold them safe, the librarian now took
active functions upon himself and became the minister of his
trust, commanded by his own feelings and by many incentues
around him to make the most in all possible ways of the li-
brary as an influence for good. The new spirit thus brought
into library work spread quickly, as a beneficent epidemic,
from New England, where its appearance was first marked,
over America and Great Britain and into all English lands,
and is making its way more slowly in other parts of the
world.
The primary effort to which it urged librarians and library
trustees was that towards bettering the introduction of books
to readers; towards making them known, in the first instance,
with a due setting forth of what they are and what they offer;
then toward putting them in right relations with one another,
by groupings according to subject and literary form and by
cross-bindings of reference; then towards establishing the
easiest possible guidance to them, both severally and in their
groups, for all seekers, whether simple or learned. When
serious attention had once been ghen to these matters there
was found to be need in them of a measure of study, of experi-
ment, of inventive ingenuity, and of individual collective ex-
perience, of practical and philosophical attainments, that had
never been suspected before. These discoveries gave form to
a conception of "library science," of a department of study,
that is, entitled to scientific rank by the importance of its re-
sults, the precision of its methods, the range of its details.
The quick development of the new science within the few years
that have passed since the first thought of it came into men's
minds, is marked by the rise of flourishing library schools and
classes in all parts of the United States, east and west.
For more efficiency in their common work, the reformers
of the library were organized at an early day. The American
2QO JOSEPH NELSON LARNED
library association on this side of the sea and the Library asso-
ciation of the United Kingdom on the other side, with jour-
nals giving voice to each, proved powerful in their unifying
effect Ideas were exchanged and experiences compared. Each
was taught by the successes or warned by the failures of his
neighbors. What each one learned by investigation or proved
by trial became the property of every other. The mutual in-
struction that came about was only equaled by the working
cooperation which followed. Great tasks, beyond the power
of individuals, and impossible as commercial undertakings, be-
cause promising no pecuniary reward, were planned and la-
boriously performed by the union of many coworkers, widely
scattered in the world, but moved by one disinterested aim.
From 122 libraries, in that mode of alliance, there was massed
the labor which indexed the whole body of general magazine
literature, thus sweeping the dust from thousands of volumes
that had been practically useless before, bringing the invaluable
miscellany of their contents into daily, definite service, by mak-
ing its subjects known and easily traced. The same work of
cooperative indexing was next carried into the indeterminate
field of general miscellaneous books. By still broader coopera-
tion, a selection of books was made from the huge mass of all
literature, with sittings and resiftings, to be a standard of
choice and a model of cataloguing for small new libraries.
And now topical lists on many subjects are being prepared for
the guidance of readers by specialists in each subject, with
notes to describe and value the books named The possibilities
of cooperation in library work are just beginning to be realized,
and the great tasks already accomplished by it will probably
look small when compared with undertakings to come here-
after.
But, after all, it is the individual work in the libraries which
manifests most distinctly the new spirit of the time. The per-
fected cataloguing, which opens paths for the seeker from every
probable starting-point of inquiry not only to books, but into
the contents of books ; the multiplied reading lists and reference
lists on questions and topics of the day, which are quick to
answer a momentary interest in the public mind and direct
it to the best sources for its satisfaction; the annotated bulle-
tins of current literature, which announce and value as far as
MISSION AND MISSIONARIES OF THE BOOK 291
practicable, by some word of competent critcism, the more im-
portant publications of each month; the opening of book shelves
to readers, to which libraries are tending as far as their con-
struction and their circumstances will permit; the evolution
of the children's reading-room, now become a standard fea-
ture to be provided for in every new building design, and to
be striven for in buildings of an older pattern; the invention
of traveling libraries and home libraries; the increasing pro-
vision made in library service for the helping of students and
inquirers to pursue their investigations and make their searches ;
the increasing cooperation of libraries and schools, with the
growing attraction of teachers and pupils toward the true litera-
ture of their subjects of study, and the waning tyranny of the
dessicated text book; in all these things there is the measure
of an influence which was hardly beginning to be felt a quarter
of a century ago.
I have named last among the fruits of this potent influence
the cooperation of libraries and schools, not because it stands
least in the list, but because the whole missionary inspiration
from every standpoint of solicitude for the educational good of
mankind is united and culminated in it and is doing its greatest
work. The missionary teacher and the missionary librarian
come together in these new arrangements, working no longer
one in the steps of the other — one carrying forward the educa-
tion which the other has begun— but hand in hand and side
by side, leading children from the earliest age into the wonder-
ful and beautiful book world of poetry, legend, story, nature-
knowledge or science, time-knowledge or history, life-knowl-
edge or biography, making it dear and familiar to them in the
impressionable years within which their tastes are formed. The
school alone, under common conditions, can do nothing of that.
On the contrary, its text books, as known generally in the past,
have been calculated to repel the young mind. They have repre-
sented to it little but the dry task of rote learning and recita-
tion. They have brought to it nothing of the flavor of real
literature nor any of that rapturous delight from an inner
sense of rhythmic motions which real literature can give:
neither the dancing step, nor the swinging march, nor the rush
as with steeds, nor the lift and sweep as with wings, which
even a child may be made to feel in great poetry and in noble
292 JOSEPH NELSON LARNED
prose, and which once experienced is a beguiling charm for-
ever. The whole tendency of the text book teaching of schools
is towards deadening the young mind to that feeling for litera-
ture, and alienating it from books by a prejudice born of wrong
impressions at the beginning Just so far as the school reader,
the school geography, the school history and their fellow com-
pends, are permitted to remain conspicuous in a child's thought
during his early years, as representative of the books which he
will be admonished by and by to read, so far he will be put into
an opposition never easy to overcome.
The tenderest years of childhood are the years of all others
for shaping a pure intellectual taste and creating a pure in-
tellectual thirst which only a noble literature can satisfy m the
end. We have come at last to the discernment of that preg-
nant fact and our schemes of education for the young are being
reconstructed accordingly. There is no longer the division of
labor between school and library which seemed but a little
time ago to be so plainly marked out. Schools are not to make
readers for libraries, nor are libraries to wait for readers to
come to them out of the schools. The school and the world of
books which it makes known to him are to be identified in the
child's mind. There is to be no distinction in his memory be-
tween reading as an art learned and reading as a delight dis-
covered. The art and the use of the art to be one simultaneous
communication to him
That is the end contemplated in the cooperative work of
libraries and schools, which, recent in its beginning, has made
great advances already and which especially appeals to what I
have called the missionary enthusiasm in both libraries and
schools. It contemplates what seems to be the truest ideal of
teaching ever shaped in thought, of teaching not as educating
but as setting the young in the way of education; as starting
them on a course of self-culture which they will pursue to the
end of their lives, with no willingness to turn back. The highest
ideal of education is realized in that lifelong pursuit of it,
and the success of any school is measured not by the little por-
tion of actual learning which its students take out of it, but
by the persisting strength of the impulse to know and to think,
which they carry from the school into their later lives.
But there are people who may assent to all that is said of
MISSION AND MISSIONARIES OF THE BOOK 293
education in this life-lasting view of it, who will deny that
there is a question in it o£ books "We," they say, "find more
for our instruction in life than in books. The reality of things
interests us more and teaches us more than the report and de-
scription of them by others. We study men among men and
God's works in the midst of them. We prefer to take knowl-
edge at first hand, from nature and from society, rather than
second-handedly, out of a printed page. Your book-wisdom is
from the closet and for closet-use It is not the kind needed
in a busy and breezy world." Well, there is a half-truth in
this which must not be ignored. To make everything of books
in the development of men and women is a greater mistake,
perhaps, than to make nothing of them. For life has teachings,
and nature out-of-doors has teachings, for which no man, if
he misses them, can find compensation in books. We can say
that frankly to the contemner of books and we 3'ield no ground
in doing so; for then we turn upon him and say: "Your life,
sir, to which you look for all the enlightenment of soul and
mind that you receive, is a brief span of a few tens of years;
the circle of human acquaintances in which you are satisfied
to make your whole study of mankind is a little company of
a few hundred men and women, at the most; the natural world
from which you think to take sufficient lessons with your un-
assisted eyes is made up of some few bits of city streets and
country lanes and seaside sands. What can you, sir, know of
life, compared with the man who has had equal years of breath
and consciousness with you, and who puts with that experi-
ence some large, wide knowledge of forty centuries of human
history in the whole round world besides? What can you
know of mankind and human nature compared with the man
who meets and talks with as many of his neighbors in the flesh
as yourself and -who, beyond that, has companionship and com-
munion of mind with the kmgly and queenly ones of all the gen-
erations that are dead? \Vhat can you learn from nature com-
pared with him who has Darwin and Dana and Huxley and
Tyndall and Gray for his tutors when he walks abroad, and
who, besides the home-rambling which he shares with you,
can go bird-watching with John Burroughs up and down the
Atlantic states, or roaming with Thoreau in Maine woods, or
strolling with Richard Jeffries in English lanes and fields?"
294 JOSEPH NELSON LARNED
Truth is, the bookless man does not understand his own
loss. He does not know the leanness m which his mind is
kept by want of the food which he rejects. He does not know
what starving of imagination and of thought he has inflicted
upon himself. He has suffered his interest in the things which
make up God's knowable universe to shrink until it reaches
no farther than his eyes can see and his ears can hear. The
books which he scorns are the telescopes and reflectors and
reverberators of our intellectual life, holding in themselves a
hundred magical powers for the overcoming of space and time,
and for giving the range of knowledge which belongs to a
really cultivated mind. There is no equal substitute for them.
There is nothing else which will so break for us the poor hobble
of everyday sights and sounds and habits and tasks, by which
our thinking and feeling are naturally tethered to a little worn
round.
Some may think, perhaps, that newspapers should be named
with books as sharing this high office. In truth, it ought to be
possible to rank the newspaper with the book as an instrument
of culture. Equally in truth, it is not possible to do so, except
in the case of some small number. The true public journal-
diary of the world— which is actually a wew-paper and not a
^o-wz/j-paper, is most powerfully an educator, cultivator, broad-
ener of the minds of those who read it. It lifts them out
of their petty personal surroundings and sets them in the
midst of all the great movements of the time on every con-
tinent It makes them spectators and judges of everything that
happens or is done, demands opinions from them, extorts their
sympathy and moves them morally to wrath or admiration.
In a word, it produces daily, in their thought and feeling, a
thousand large relations with their fellow men of every coun-
try and race, with noble results of the highest and truest culti-
vation.
But the common so-called newspaper of the present day,
which is a mere rag-picker of scandal and gossip, searching
the gutters and garbage-barrels of the whole earth for every
tainted and unclean scrap of personal misdoing or mishap that
can be dragged to light; the so-called newspaper which interests
itself ^ and which labors to interest its readers, in the trivialities
and ignoble occurrences of the day— in the prize fights, and
MISSION AND MISSIONARIES OF THE BOOK 295
mean preliminaries of prize fights, the boxing matches, the ball
games, the races, the teas, the luncheons, the receptions, the
dresses, the goings and comings and private doings of private
persons — making the most in all possible ways of all petty things
and low things, while treating grave matters with levity and
impertinence, with what effect is such a newspaper read? I
do not care to say. If I spoke my mind I might strike harshly
at too many people whose reading is confined to such sheets.
I will venture only so much remark as this that I would prefer
absolute illiteracy for a son or daughter of mine, total in-
ability to spell a printed word, rather than that he or she should
be habitually a reader of the common newspapers of America
to-day, and a reader of nothing better.
I could say the same of many books. So far, in speaking
of books, I have been taking for granted that you will under-
stand me to mean, not everything without discrimination which
has the form of a book, but only the true literature which
worthily bears that printed form. For if we must give the name
to all printed sheets, folded and stitched together in a certain
mode, then it becomes necessary- to qualify the use we make
of the name. Then we must sweep out of the question vast
numbers of books which belong to literature no more than a
counterfeit dollar belongs to the money of the country. They
are counterfeits in literature— base imitations of the true book;
that is their real character. Readers may be cheated by them
precisely as buyers and sellers may be cheated by the spurious
coin, and the detection and rejection of them are effected by
identically the same process of scrutiny and comparison. Every
genuine book has a reason for its existence, in something of
value which it brings to the reader. That something may be
information, it may be m ideas, it may be in moral stimulations,
it may be in wholesome emotions, it may be in gifts to the im-
agination, or to the fancy, or to the sense of humor, or to the
humane sympathies, or indefinably to the whole conscious con-
tentment of the absorbing mind; but it will always be a fact
which those who make themselves familiar with good and true
books can never mistake. Whether they find it in a book of
history, or of travel, or of biography, or of piety, or of science,
or of poetry, or of nonsense (for there are good books of
nonsense, like Alice in Wonderland, for example) they will
296 JOSEPH NELSON LARNED
infallibly recognize the stamp of genuineness upon it. The
readers who are cheated by base and worthless books are the
readers who will not give themsehes an expert knowledge of
good books, as they might easily do.
Here, then, opens one of the greater missionary fields of
the public library. To push the competition of good books
against worthless books, making readers of what is vulgar and
flat acquainted with what is wholesome and fine, is a work as
important as the introduction of books among people who have
never read at all. There is a theory which has some accept-
ance, that any reading is better than no reading. It rests on
the assumption that an appetite for letters once created, even
by the trash of the press, will either refine its own taste or else
have prepared a susceptibility to literary influences which could
not otherwise exist. Those who hold this doctrine have con-
fidence that a young devourer of dime novels, for example,
may be led on an ascending plane through Castlemon, Optic,
Alger, Mayne Reid, Henry, Verne, Andersen, DeFoe, Scott,
Homer, Shakespere, more easily than a boy or girl who runs
away from print of every sort can be won into any similar
path. For my own part, I fear the theory is unsafe for work-
ing. It will probably prove true m some cases, I am quite
sure that it will prove dangerously false in many others There
are kinds of habit and appetite in reading which seem to be as
deep-rooted in unhealthy states of mind and brain as the ap-
petite for opium or alcohol. They grow up among the habitual
readers of such newspapers as I have been speaking of, and
equally among readers of the slop-shop novels, vulgar or vile,
with which the world is flooded in this age of print. The news-
paper appetite or the trash-novel appetite, once fastened on the
brain of its victim, is not often unloosed. It masters all other
inclinations, permits no other taste or interest to be wakened.
The stuff which produces it is as dangerous to tamper with
as any other dream and stupor making narcotic. To bait readers
with it, expecting to lure them on to better literature, is to
run a grave risk of missing the end and realizing only the
mischiefs of the temptation.
Far safer will it be to hold the public library as strictly as
can be done to the mission of good books. And that is a vague
prescription. How are "good books" to be defined?— since their
MISSION AND MISSIONARIES OF THE BOOK 297
goodness is of many degrees. The mere distinction between
good and bad in literature I believe to be easily recognized, as
I have said, by every person who has tasted the good and whose
intellectual sense has been cultivated by it to even a small extent
But between the supremely good and that which is simply not
bad, there are degrees beyond counting. From Bulwer to
Shakspere, from Trumbull to Homer, from Roe to Thackeray,
from Tupper to Marcus Aurehus, from Talmage to Thomas a
Kempis or Thomas Fuller, from Jacob Abbott to Edward Gib-
bon, the graduation of quality is beyond exact marking by any
critical science. How shall we draw lines to distinguish the
negatively from the positively good in letters? We simply
can not. We can only lay down loose lines and put behind
them the never relaxing spring of one elastic and always prac-
ticable rule. Strive unceasingly for the best. Give all the op-
portunities to the best literature of every class. Give front
places on all possible occasions to the great writers, the wise
writers, the learned writers, the wholesome writers; keep them
always in evidence; contrive introductions for them; make
readers familiar with their rank and standing. There is little else
to be done The public library would be false to its mission
if it did not exclude books that are positively bad either through
vice or \ulgarity, but much beyond that it can not easily go.
Happily, it can not force the best literature upon its public;
for if it could, the effect would be lost But it can recommend
the best, with an insisting urgency that will prevail in the end.
I am by nature an optimist. Things as they are in the world
look extremely disheartening to me, but I think I can see forces
at work which will powerfully change them before many gen-
erations have passed. Among such forces, the most potent in
my expectation is that which acts from the free public library.
Through its agency, in my belief, there will come a day— it may
be a distant day, but it will come — when the large knowledge,
the wise thinking, the fine feeling, the amplitude of spirit that
are in the greater literatures, will have passed into so many
minds that they will rule society democratically, by right of
numbers. I see no encouragement to hope that the culture
which lifts men from generation to generation, little by little,
to higher levels and larger visions of things, will never be
made universal. Under the best circumstances which men can
298 JOSEPH NELSON LARNED
bring about, nature seems likely to deny to a considerable class
of unfortunates tie capacity, either mentally, or morally, or
both, for refinement and elevation. But if that be true at all,
it can not be true of any formidable number. Among the pro-
gressive races, the majority of men and women are unques-
tionably of the stuff and temper out of which anything fine
in soul and strong in intellect can be made, if not in one gen-
eration, then in two, or three, or 10, by the continual play
upon them of influences from the finer souls and greater minds
of their own times and of the past. It is not by nature but by
circumstance, heredity itself being an offspring of circumstance,
that light is shut from the greater part of those who walk
the earth with darkened minds. Man is so far the master of
circumstance that he can turn and diffuse the light almost as
he will, and his will to make the illumination of the few com-
mon to the many is now fully manifested. All the movements
that I have reviewed are marks of its progressive working. It
translates into active energy that desire for others of the good
most precious to one's self, which is the finest and noblest feel-
ing possible to human nature All the forces of selfishness
that race men against one another from goal to goal of a
simply scientific civilization, would fail to bring about this
supreme end of a common culture for the race. Nothing but
the missionary inspiration could give a reasonable promise of
it. Let us thank God for the souls He has put into men, hav-
ing that capability of helpfulness to one another.
TRAVELING LIBRARIES
The following paper is a report on traveling libraries,
prepared by Frank A. Hutchins, secretary of the Wis-
consin Free Library Commission, to be read at the Chau-
tauqua Conference of the A.L.A., in July 1898.
Frank Avery Hutchins was born in Xonvalk, Ohio,
in 1850. He was educated at the Wayland Academy,
Beaver Dam, Wisconsin. From 1891-1895 he was li-
brarian and clerk in the office of the State Superintend-
ent of Education, Madison, Wisconsin. A pioneer in
the field of library work, his continued efforts were re-
sponsible for the organization of the Wisconsin Free Li-
brary Commission and its outgrowth the legislative ref-
erence library. For six years he was secretary of the
commission. His next and last work was the organiza-
tion of the extension department of debating and public
discussion at the University of Wisconsin, with its pack-
age library. At the time of'his death in January 26, 1914,
he was head of this department.
The pioneer travelling library went out from the New
York State Library on its first journey Feb. 8, 1893. It was
soon followed by others, In 1895 the legislatures of Iowa and
Michigan made appropriations to establish such libraries. In
1896 they were established m Colorado, Illinois, Kansas, Ken-
tucky, Louisiana, Maryland, Massachusetts, Nebraska, Ohio,
Pennsylvania, and Wisconsin. In 1897 they were started in New
Jersey, and new systems were founded in states which had other
systems. Since Jan. I, 1898, other centres have been made in
Alabama, Connecticut, the District of Columbia, Minnesota,
California, Oregon, Washington, and probably other states. The
work is extending beyond the borders of our own country,
and last winter the legislative assembly of British Columbia
300 FRANK A VERY HUTCHINS
appropriated $1000 for it. As to the number of libraries and
their volumes, the record is as lollows:
LIBRARIES VOLS.
Feb. 8,1893 i ioo
May i, 1897 929+10 47,171+500
May i, 1898 1,657+10 73,558+500
To state the growth in another way. the pioneer library of
1893 has in fi\e years been followed by 1666 others, and the last
year shows an increase of 728 in their number. May i, 1895,
there were not a dozen travelling libraries outside of New
York state. May I, 1896, there were not more than 50; May i,
1897, there were 415; and May I, 1898, there were 980, with
33,596 volumes.
The first free travelling libraries were sent to villages to
serve as object lessons. They included mainly books for the
general reader. Now they take not only fiction, histories, biog-
raphies, and books of science, literature, and poetry, for young
and old, but they carry with them wall pictures, photographs,
lantern-slides, magazines, illustrated papers, and children's pe-
riodicals.
It is instructive to note the various agencies which have de-
veloped the new plan of encouraging good reading. The great
system which has grown up in New York has been maintained
by the state. Its first successors were supported by the states
of Michigan and Iowa, but all which have been established
since 1895, except those of Ohio and British Columbia, are
supported by private philanthropy. The legislature of New
Jersey, it is true, has passed a law to create free travelling
libraries, but has not as yet made an appropriation for them.
When Mr. Dewey started the work in New York people in
all parts of the country jumped to the conclusion that state aid
was necessary for the support of travelling libraries, and they
began besieging legislatures for help. They have been suc-
cessful in only three states. When it became evident that only
a few of our legislatures were ready to make so great an ex-
tension of our educational systems many good friends of the
movement were discouraged, but others would not brook delay.
State Senator J. H. Stout established a system of travelling
TRAVELING LIBRARIES 301
libraries for the farmers of Dunn County, Wisconsin. Women's
clubs in various states collected books to be sent to other
clubs Other organizations were formed whose purpose it was
to gather travelling libraries for isolated communities. Nearly
all these enterprises met with unexpected success. The founders
became enthusiastic, and one system of travelling libraries
has led to another until in 20 states there are 37 systems and
the interest is steadily increasing.
The great recent development of the work is due to that new
but most powerful factor in our educational life — the women's
club. In the most of the states of the Union the women's
clubs are doing more than the librarians to bring about the es-
tablishment and spread of travelling libraries. When they first
commenced this work it was mainly for the purpose of sending
special libraries to the weaker clubs, but the possibilities of
the new plan as a means of helping women and children of
isolated communities have appealed to them with such force
that their money and their sympathy is flowing most freely to
the destitute who are not of their own number.
It is not necessary now for us to attempt to determine
whether the systems of travelling libraries maintained by the
state or those maintained by private benefactions are the better.
At present there is room for both. It is evident that we can
at present get but few state systems. The best way to get
state aid in most of the states will be to send out in them good
travelling libraries supported by private gifts. In this way
those who give and those who receive become missionaries of
the cause.
In most states there are no central organizations sufficiently
well equipped to take charge of great systems. A state system
to be satisfactory must cover all the state with its blessings.
It must be administered by trained people who make library
work their business and who have the necessary means and
machinery to do the work effectively. Collections of books
and untrained enthusiasm will not make travelling libraries
useful if they are sent to indifferent people at distant points.
If the new movement is to command and deserve public
sympathy and support, great systems should only be established
where the libraries can be put in charge of trained librarians
302 FRANK AVERY HUTCHINS
Well-equipped state libraries, state library departments, or li-
brary commissions should precede state travelling libraries.
It is, of course, possible for colleges, libraries, and women's
clubs to send travelling libraries to associations of students
scattered in various parts of a state, but by state systems I
mean those as widely extended as those of New York, Michi-
gan, Ohio, and Iowa, which organize associations of unedu-
cated people in distant communities and train them to use good
books to good purpose Such work to be successful must be
carefully and intelligently administered.
Mr. Stout has 34 travelling library stations in Dunn County,
Wisconsin. All are in small communities. Most of them are
patronized only by farmers The librarians are farmers' wives,
postmistresses, and small storekeepers The travelling libraries
are managed from a well-equipped public library. Once or more
each year the librarian of the central library visits each of the
outlying stations, asks criticisms and suggestions, and interests
the librarians, the people, and the teachers in the work. When
the libraries are exchanged they are generally earned back
and forth in a farmer's wagon. Once a year these isolated
librarians and their friends gather at the central library to
attend a "library institute." They discuss their problems, they
report upon their work, they get inspiration and enthusiasm,
and they have a good time. All these things work together to
make the libraries and the books the centres of interest in
isolated and sordid communities and to bring the people into
personal touch with the outer world No system of corre-
spondence from a state capital can arouse the enthusiasm that
comes from the personal contact which is the feature of Mr.
Stout's system, and yet he and others who conduct local sys-
tems need the counsel of those who have a wide library ex-
perience to draw from.
While there is a great field for the small local systems if
the are rightly conducted, it should be understood that they
will not be successful if they are not managed with tact, intelli-
gence, and patient determination. Untrained readers need the
most interesting popular books and magazines; they must be
catered to by librarians who not only wish to please, but who
do please A lot of second-hand books collected from attics
and sent into a benighted community on a freight car will kill
any enthusiasm for books that it may happen to find.
TRAVELING LIBRARIES 303
The Seaboard Air Line is buying a large number of libraries
to send to the village improvement associations in the towns
along its route in North and South Carolina and Georgia.
These libraries will contain a large proportion of volumes
upon agriculture and horticulture, and their purpose will be to
stimulate citizens to make the towns on the line more attractive.
This work is an example of "enlightened selfishness" which
ought to find many imitators.
A number of railway and express companies send books to
the employes along their lines. Among these are the B. & 0.
and the Boston & Albany railways, the American and the Wells,
Fargo & Co. express companies. The New York Y. M. C. A.
Railroad Branch supplies members who are employed by the
N. Y. Central. All these agencies report a circulation of 70466
volumes during the past year.
The accompanying table gives the principal facts connected
with nearly 40 travelling library systems. Philadelphia, New
York, Buffalo, Detroit, Milwaukee, and many other cities send
small collections of books to schools and societies within their
own borders. In this table none of these have been counted
as travelling libraries except those of Philadelphia.
O O (4 0 O 0 • 1O 0 OCCOOO "5 O O O
a" 1 "II : • * i ?3 ! " s 8 * § a *
3
IS S Si S «s S S I! I S S 1 1 1 S I
LIBRARY EXTENSION
Extension work employs not only methods to in-
crease the number of books circulated, but also to make
the .influence of the library permeate every part of its
town. How to get the library to the people, how to get
books to the people, and the real aim and purpose of the
library are discussed at length in the following paper.
Dr. Edward A. Birge, then a trustee of the Madison,
Wisconsin, Free Library, and later president of the
State University, prepared this paper which was read
at the Wisconsin Library Association meeting at Beloit,
February 23, 190S.
A biographical sketch of Edward Asahel Birge
appears in Volume 3 of this series.
Nearly 2000 years ago Cicero, who among the men of the
ancient world perhaps best fulfills our modern idea of a gentle-
man and scholar, expressed his love for books in words fre-
quently quoted, but which can not be too often repeated:
Books, he said, are tl^e food of youth, the delight of old age;
the ornament of prosperity, the refuge and comfort of ad-
versity ; a delight at home and no hindrance abroad ; companions
by night, in travel, in the country.
It is the lover of books and not the exploiter of books
who speaks in these words. The relation of the librarian to
books is wholly different from that of the scholar. It is the
task of the modern librarian, and especially of the librarian
who is charged with the administration of a public library,
to make books a part of the working world, not of the world
of leisure. It is his problem to induce the workingman to read,
and to read books. It is his mission to direct the workers
of the world to books, the workingman and the working woman,
whose daily life is given to labor in factories, in stores, in
offices, or in the home; to show them that they may find in
308 EDWARD ASAHEL BIRGE
books that solace from care, that help in affairs, that inspira-
tion m life which books, and books alone, can give to the
reader. It rests with him to cultivate among all classes of
people, and not among the selected few, that lo\e of books, at
once the result and the cause of the habit of reading, through
which the larger and broader life of man is disclosed to the
reader. Such is the problem of our day and of your profes-
sion— a new problem, and one which our day will sohe only
in part. Its solution will be reached along various lines by
experiment, by repeated failure, by constant and unwearied
application of the old-fashioned rule of "cut and try."
It is my duty this evening to speak of some of the means
which libraries have adopted in recent times to aid in the so-
lution of this problem of bringing together books, readable
books, and the masses of the people.
How to get the people to the books
First of distributing agencies I must place branches, sub-
stations, delivery stations, school libraries and similar agencies
for collecting, distributing and placing library books. These
have greatly increased in number in recent years in the larger
libraries, as a perusal of their reports will readily show. In
1903 there were in the city of Cleveland 52 branches of the
public library, and at all but 17 of these permanent collections
of books were kept. Springfield, Mass., in 1904 reports that
there are 179 places in that city where books from the library
can be obtained; 146 of these, however, are classrooms in the
various schoolhouses. There are six deposit stations and
branches of various kinds in churches, factories, fire engine
houses, etc. Boston in 1904 reports 185 stations and sub-sta-
tions; St Louis 60 stations outside of the school-houses In
Pittsburg books may be drawn from the following places out-
side of the central library: 5 branch libraries, 16 deposit sta-
tions, 50 schools, 28 home libraries, and n playgrounds. From
these branches are issued about three-fifths of the total cir-
culation of books. It is worthy of note that where the statistics
of the circulation of the classes of books are given for sep-
arate branches, tbe proportion of fiction to the othe- classes
LIBRARY EXTENSION 309
is about the same from the smaller collections at the stations
as is found to be the case in the main library. In Brooklyn
there are 21 branches, besides a department of traveling libra-
ries of which 179 were sent out, with a circulation of 53,ocov.
in 1903 Associated with the library of Cincinnati there are 6
branches in the adjacent country with 42 stations, circulating
1 55,ooov. Special libraries are furnished for firemen and for
a number of other special classes of readers. A technological
library is maintained for the benefit of men employed in fac-
tories, and special pains are taken to secure and to circulate
books of interest to this class of readers. Pittsburg also makes
a specialty of technical libraries, and 71 per cent, of its card-
holders are employes.
I have been especially interested in the report regarding
school libraries in Buffalo, N. Y. The report of that library
for 1904 shows that this city now maintains nearly 700 grade
libraries, containing more than so.ooov, with a circulation of
more than 335,ooov., nearly one-third of the total circulation
of the library. Each book, therefore, was taken home on an
average of n times, which the librarian justly characterizes
as a remarkable showing, especially considering that the school
year is less than 10 months long. In one of the schools the
class libraries, aggregating 530 books, showed a circulation of
nearly 12,000 during the school year, and the librarian is con-
vinced that these books were all taken out to be read, and that
there is positive evidence that they were read, as well as taken
home.
Buffalo also maintains a system of traveling libraries, of
which 149 were in circulation in 1904. The fire engine houses,
truants' and other special schools, Sunday schools, literary so-
cieties, church associations, hospitals, all share in the privileges
of these libraries. More than 5,000 books were contained in
them.
It is difficult to state just how much work of this kind is
being done hi Wisconsin, and how Wisconsin compares with
other states in this respect. The Milwaukee library has always
been a pioneer in this kind of library extension, and for many
years has maintained a thoroughly organized and efficient sys-
tem of school duplicate libraries. For 1903 the library reports
27,657 books issued 143,037 times by 392 teachers in 45 graded
3io EDWARD ASAHEL BIRGE
public schools, State normal school, 3 high schools, I school
for the deaf, 5 parochial schools, 12 Sunday schools, and I
vacation school Books were also sent to charitable institu-
tions, settlements, factories, and to one branch library. Most
of the information outside of Wisconsin which the Free li-
brary commission has furnished me has come from cities of
the grade of Milwaukee and the reports from Milwaukee com-
pare favorably with those from cites of similar size. Apart
from Milwaukee, the libraries in Wisconsin are all small; the
largest not much exceeding 20,ooov Ten libraries at present
contain between io,ooov. and 20,ooov. Six of these— Superior,
Madison, Kenosha, La Crosse, Racine, and Oshkosh — maintain
substations or effective school libraries, or both. The libraries
in Wisconsin which contain between 5,ooov. and io,ooov. num-
ber 18, and of these only four — Baraboo, Grand Rapids, Mari-
nette, and Merrill— are definitely working with schoolroom li-
braries for the lower grades although, doubtless, many others
are aiding the schools through teachers* cards, or special priv-
ileges. The Rhinelander library, having but 25oov., maintains
a branch and one school library.
It is certain that the libraries in Wisconsin of moderate
size have still before them a great and very profitable task
in the extension of the use of their libraries in the schools.
The question of establishing delivery stations is one on which
very little general advice can be given, since the necessity of
a delivery station depends much on local conditions and the
habit of the people of the city. But there can be no question
that in all cities large enough to maintain a library of 5,ooov.,
very useful work can be done by means of teachers1 cards,
and still more by a regularly organized library of duplicates
for use in schools. These libraries should consist not of the
books which the school requires for "collateral reading"— these
the school board should supply— but of books which lie quite
outside of the regular line of school duties— books selected
not merely to give information to the pupils in regard to their
studies, but to stimulate and to cultivate in them the love of
reading. Such libraries can be introduced at little cost in com-
parison to their service, and are one of the most effective ways
of giving books to the people, and of developing the habit of
reading.
LIBRARY EXTENSION 311
Many of the larger cities report special collections of books
for various classes in the community put in places where mem-
bers of these classes can most easily reach them. Springfield,
Mass., and several other cities have collections of books for
firemen. The street railway barns, Young men's Christian
association rooms, church parlors, I have noted in various cities
as receiving special collections of books. Parks in Brooklyn
and playgrounds in Pittsburg receive collections. In Pittsburg
and in Cincinnati much has been done in bringing together
collections of books for men employed in factories. These
are found both at the central library and in smaller collections
which are deposited at the factories. The books are carefully
selected, both such as may give general information on me-
chanical subjects, and special information regarding the trade
or occupation of the factory where the local collection may
be placed. The proprietors of the factory often aid in the
establishment of such local libraries. I am not aware that any
collections of just this sort are in use in Wisconsin, yet there
are few cities of any considerable size where it might not be
profitable to establish them. Certainly the manufacturing cities,
such as Beloit and the other busy manufacturing towns found
in the Fox river valley and elsewhere in Wisconsin, offer an
unusually good opportunity for such subordinate libraries.
Home libraries — One of the most interesting experiments
in library extension is that of furnishing libraries for homes,
which is being tried in two forms. In several cities, especially
Pittsburg and Cincinnati, home libraries have been sent to
families in the poorer parts of the city, where books are least
used. These libraries consist of some 20 books carefully chosen,
are placed in homes where children are to be found, and are
to be used by a circle of 10 to 15 children It would obviously
be worse than useless to send these books into such homes
without guidance for the readers, and the library sends out
visitors who meet regularly these circles of children and show
them how to use the books with profit and interest The city
of Cincinnati had, in 1903, 15 such libraries in use with an an-
nual circulation of 3400v. Nine or more visitors aided the
library in this branch of its work. In Pittsburg in 1904 there
were 28 such libraries with an annual circulation of some
9500V, and the work was made efficient by the aid of about
3i2 EDWARD ASAHEL BIRGE
73 visitors. It is obvious that work of this sort must be re-
garded rather as missionary work than as library extension
in the proper sense of the word, and while something of this
kind may well be done by any library, only a very small portion
of the city which the library serves is likely to be furnished
with books in this manner. If in Pittsburg, where the work
is best organized, it requires about three visitors to look after
the interests of each library, and if each library is to serve a
circle of 10 to 15 children it is plain that only a very small
portion of the children of the city can be thus reached with
the funds which a library is ordinarily able to command.
In 1903 the New York state library announced that it would
send out home libraries for country readers — a scheme entirely
different from that just referred to under a similar name and
an enterprise which properly comes under the head of library
extension. These libraries consist of 10 books and are sent
to any citizen of New York who resides in the country at a
cost of $i per library, to defray the expenses of transportation.
The library may be kept for three months and then exchanged
on the same terms for another similar library. The central
authorities attempt to furnish in these libraries, so far as pos-
sible, the books for which the recipient asks.
This naturally leads me to mention the matter of traveling
libraries in general. I need say nothing on the general subject
here at the Wisconsin state library association, whose members
have been pioneers in developing the state and county system
of traveling libraries. I will only note that in several of the
larger cities, notably in Cleveland and in Brooklyn, traveling
libraries are a regular part of the city library system. There
is no question but that this method of library extension forms
a good field for experiment on the part of libraries in cities of
perhaps 20,000 or more inhabitants.
Home delivery— A matter which has been more talked
about than efficiently tried, is that of the delivery of books,
either free or paid, at the homes of patrons. Many people
seem to have thought that this would be an effective means
of increasing circulation, but the practical difficulties devel-
oped in trying the experiment seem to have been found in
general too great to be overcome. In 1879 the Library De-
livery Company of Boston offered to deliver books from
LIBRARY EXTENSION 3*3
Boston athenaeum for 5 cents a trip; the book being returned
free at the proper time. How long this company remained in
operation, or how much success it reached we are not informed.
In 1901 the library at Springfield, Mass, attempted a delivery
of bouks once a week at the rate of 5 cents per week for each
house supplied. It was found that the library lost money by
this method, and various changes were made, as indicated in
the successive reports of the library. In the report for 1903 it
was stated that each person paid by private arrangement the
cost of the delivery of the books, and that the library had no
further financial concern in the enterprise. The librarian's re-
port for 1904 makes no mention of this method of delivery. The
small number of families who availed themselves of this means of
securing books would seem to indicate that no large success can
be expected from it and no great increase in the circulation
of the library can come from it. Experiments have been tried
by having schoolboys deliver books on their way to and from
school, and this plan would seem to promise good results,
except for the fact that much executive ability is demanded
from the library if service of this class is to be efficiently or-
ganized and employed.
Rent collections — I find in the papers sent to me several
very interesting discussions regarding rent collections, the au-
thors of which express just the same preliminary doubt and
subsequent belief regarding the plan as were present in the
mind of the Madison Free library board when they established
a rent collection some two years ago. In our case, as in that
of other libraries, experience has shown us that the rent col-
lection is an important aid not merely to the general circulation,
but to the popularizing of the library. In Madison our rent
collection numbered at the close of last year 207 books, and
each book was drawn during the year on an average of at
least 25 times since the circulation was 5200v. As fast as books
are paid for by the rents received they are transferred to the
main library; 62 books, nearly one-fourth of all thus far pur-
chased, were transferred during the year. It is the intention
of such collections that each volume shall pay for itself and
the profit, in the form of additions, shall then go to the main
library. Of course, the rent collection contains only duplicates
of books already in the main library and which are purchased
3i4 EDWARD ASAHEL BIRGE
in the normal number of copies. Kenosha and Portage, as
well as Madison, report successful rent collections, and doubt-
less other libraries possess them.
Miscellaneous — Buffalo reports the success of an experi-
ment in circulating interesting books which are not fiction by
placing 507. in a special case to which attention was drawn
by a conspicuous sign. The circulation of these 50 books
averaged loov. per week, new volumes being added as those
already in the case were drawn. It seems to me that the most
valuable hint in this experiment lies in the original selection of
a small number of books and in keeping this number full as
books were withdrawn
The use of the telephone by patrons in calling for books
is still under discussion. Neenah, in its last report, mentions
the entire success of the free use of the telephone by its pa-
trons. Wider experience is necessary, however, before we shall
know whether the privilege is, on the whole, for the greatest
good of the greatest number.
The subject of rural subscribers almost necessarily involves
that of rural free delivery and opens a very large topic and
one which is hardly yet ready for discussion. A majority of
the Wisconsin libraries issue books to country people without
charge. Many of our smaller libraries have been especially
active in furnishing books to rural subscribers. Arcadia, Me-
nomome, Oconomowoc, Plymouth, and Portage each report over
150 country borrowers. Unquestionably, a large increase in
country borrowers will come should Congress pass the bill pro-
viding a rate on library books of I cent a pound.
II
How to get the people to the books
I have thus sketched rapidly some of the methods of what
may be called library extension; those methods by which the
library endeavors to push the circulation of its books among
its patrons by multiplying places where books may be drawn,
by placing larger or smaller permanent collections of books in
places where they will be well used. I turn now to the second
oart of my sobject: how to get the people to the books. Great
as is the importance of the methods already described, it seems
LIBRARY EXTENSION 3*5
to me that the second branch of my subject, though by far less
tangible than the first part, is of even greater importance in the
usefulness of the library. To increase the circulation of books
is well, but it is a far better thing to bring people to the li-
brary; for after all, the influence of a library is something
other and higher than the influence of a book, and the library
habit, if intelligently directed, is of even more value to its
possessor than the habit of reading. Certainly it is better worth
while, so far as influence on the community goes, to develop
one person who frequents the library and uses it wisely than to
increase by many scores the circulation of books among the
people who do not visit the library- For it is quite possible
that the books which are circulated are either not to read at
all, or read very carelessly; while it is certain that one who
forms the habit of visiting the library and turning over the
books there assembled can not fail to happen upon much of
the greatest interest and value in his visits. The Christian
church in all ages has been very wise in pro\iding distinctive
places for worship and in cultivating among its members the
churchgomg habit. This policy has been amply justified by the
effect upon character which is produced by the habitual at-
tendance upon religious services, although perhaps no one ser-
vice produces any noteworthy effect. So it is with visiting
the library; one who comes to feel that the library is a friendly
place, who is at home in a collection of books, has gained one
of the best things which books can give to men, and has re-
ceived the best preparation for the full appreciation of the
treasures which the books contain.
If this library habit, as distinguished from the habit of
reading, is to be cultivated among the people, it is, of course,
necessary that the library be provided with a distinctive build-
ing. Here is the great value of a library building, not in its
convenience as an administrative office ; and the numerous build-
ings recently erected and in process of construction in this
state will form not merely or mainly a home for the books,
but the centers in which the library spirit will be developed and
from which the library influence will extend as certainly as
the religious influence emanates from the churches.
If the library building is to have as much influence as pos-
sible the building itself must in some sense express the library
3I6 EDWARD ASAHEL BIRGE
spirit. In preparing the program for the consideration of the
architects who planned the new Carnegie building for the Madi-
son free library, the directors of the library stated it as their
wish that the design of the building should, if possible, ex-
press the character of the building as a "municipal home." This
happy phrase was incorporated in the program by our friend
and leader in all library advancement, Mr. Hutchins. We
trust that the building will to some degree express this spirit,
but whether the architects have succeeded in embodying this
feeling, or not, it is certain that the temper which makes of
the library a municipal home must find full expression in the
spirit of its administration. The people who visit the library
must feel as they enter its door the friendly welcome of the
books and must feel that the administration of the institution,
as represented in the library staff, exists for the purpose of
introducing these book friends to all the world. Library rules
there must be, necessarily, but they must be as few and as un-
obtrusive as possible. The library must necessarily seek the
greatest good of the greatest number, but the rules should not
include the librarian in that "greatest number." Regulations
exist for the advantage of the public, not for the convenience
of the administration.
A question which I find actively discussed is whether there
should be any restriction at all upon the number of books which
may be drawn for stud}' — whether it is not better to give the
student all tihe books which he wants to use and allow him
to keep them as long as he pleases, provided they may be
promptly recalled to the library for other borrowers With this
view of the use of books I have much sympathy, and if the
method indicated is practicable we should all be glad to see
it employed. I think that each of us would rejoice to see some
other library try the experiment. But my own observation
of the habits of those men and women who are devoted to
study makes me somewhat slow to advocate this unrestricted
freedom. I fear that there are many people whose desires
which lead them to accumulate books to read are much stronger
than the conscience which drives them to return the books
promptly. Yet unquestionably the ideal method is that of a
library where one can obtain all of the books which he de-
sires and keep them as long as he will. The librarian of the
Forbes library in Northampton, Mass^ io advocating this metijpd
LIBRARY EXTENSION 317
notes one important objection to it, namely, that a second per-
son who comes seeking books on a given subject is likely to
find the shelves somewhat bare, and if, as is quite probable,
he is in some haste to make his references, he is likely to
content himself with the inferior books at hand rather than
to wait until, after a day or two, the postal card, or mes-
senger, can bring back the more valuable books which the stu-
dent has been keeping perhaps for several months.
At this point in the development of library practice, I do
not think it necessary to say anything regarding the open shelf.
No library can have a friendly aspect if the public can see the
books only behind bars, like criminals in the jail
There are many means of attracting the public to the li-
brary building and making it a center for the better things
of the community. Most of these require no mention in this
audience. To my thinking, the children's room, with the va-
rious meetings which can be associated with it, is of all these
agencies the most important, since it develops the habit of visit-
ing the library at the age when the formation of habit is most
of all important. Children's meetings and children's clubs are
valuable if conducted anywhere, but if held at the library itself
they are doubly valuable. It must be remembered that the
librarian's work with the schools, useful as it is in itself, does
not redound to the advantage of the library as much as it ought
to do. The books are placed in the school buildings, they are
delivered by the teachers; and to the child this provision of
books is almost certain to assume the aspect of a portion of that
which the school gives him, rather than that of a benefit brought
to him from an institution outside of the schools. Much the
same thing is to be said of special libraries, wherever they may
be placed. As detached bits of the library, dissociated from
the central body and closely connected with other institutions,
they lose a considerable share of their proper influence as parts
of the library system. No such deduction as this is to be
made from the influence which the library itself exerts through
its children's room, and the influence of the library is almost
as easily traced in those meetings and organizations which are
maintained outside of the building by the efforts of the library
staff.
Next to meetings which attract the public to the library
3i8 EDWARD ASAHEL BIRGE
building, unquestionably the best means of bringing them there
is achertising; and of all forms of advertising the article in the
daily paper is unquestionably the best. I believe that the li-
brary should recognize the value of the experience of the mer-
chant that an advertisement m the paper is worth far more
than is the dodger. Some libraries, I note, issue small bulletins
which are to be distributed m great numbers through the
schools and other places where people congregate. All of this
does good, but without doubt the waste is very great and I
can hardly believe that this kind of advertising really pays for
the trouble and expense which it costs The well-considered,
readable, and timely article in the daily paper is sure to visit
most of the homes in any city and it is far more likely to get
a careful reading than is the leaflet thrown into the house along
with advertisements of patent medicines and electric soap. Spe-
cial bulletins, however, have their proper place; rather, I think,
by distribution to the readers who come to the library than by
a wide circulation outside. There was given to me a very
admirable bulletin from the Marinette public library, telling
its patrons how to use the library, indicating by diagram the
positions of various classes of books on the shelves, and giving
full and clear directions for the use of the catalog. I have no
doubt that many similar bulletins have been issued by other
libraries in the state. Unquestionably, also, special bulletins
may profitably be printed, calling timely attention to various
classes of books, etc The local conditions and the temper of
the public addressed must control the choice of these various
forms of advertising.
In St Joseph, Mo, I note that library registry cards were
placed in receptacles at hotels and other public places in the
city, the boxes bearing inscriptions inviting the passer to take
one. I should like to know the further history of this experi-
ment; whether it brought many permanent readers to the li-
brary. My own guess would be that advertising of this sort
was comparatively profitless and that other means of attracting
the public to the library would be likely to be more efficient.
Superior has tried, and it would seem successfully, the more
modest plan of posting signs in hotels, street cars, etc.
I am sure that for us in the middle west, collections of for-
eign books must be included among those things which make
LIBRARY EXTENSION 319
the library a friendly place to its patrons. So many of our
citizens have come from foreign countries that a library which
consists entirely of English books has very little to say to them.
They are cut off also from most of those ordinary and ephem-
eral kinds of literature which would come to them if they
were at home. It is all the more our duty to provide for them
a selection of books such as they will enjoy reading. For us
here in Wisconsin, under the system of traveling libraries in
foreign languages which the Free library commission is de-
veloping, there is little excuse for a library which rails to pro-
vide a reasonable selection of foreign books for the benefit of
the foreign-born citizens among the taxpayers who support it.
The fundamental purpose of the library is to disseminate
not only knowledge but pleasure of the right sort; not to a
few but to everyone who can be reached by the library-
Ill
Real aim and purpose of the library
I can not close this rambling sketch of methods of library
extension without recurring to the thought with which I began
and adding a few words regarding what seems to me to be the
true spirit and temper of the public library. This spirit we are
not only tempted to lose in our routine work, but in these
strenuous days, when we are employing the methods of busi-
ness to push the circulation of our books and perhaps to some
extent employing the terms of business in describing our meth-
ods and results, we are doubly apt to lose sight of the real aim
and purpose of the library. I think that a similar unfortunate
result may possibly be caused by some of the best things which
we undertake. \Ve are associating our work closely with the
public schools and with this work I ha\-e a peculiarly hearty
sympathy; yet I should feel it a great injury to the library's
influence if it should come to be felt that the library is a part
of the public school system. So, too, we speak of library ex-
tension, of library missionary work; these phrases exactly de-
scribe certain aspects of our work, yet it must be remembered
that ours is not in the least the spirit of university extension,
nor is it the spirit of the reformer.
We can not remind ourselves too frequently that the £un-
320 EDWARD ASAHEL BIRGE
damental purpose of good books and so of the library which
possesses them, is to give pleasure, and that the library ought
to be more closely and peculiarly associated with pleasure than
any other institution supported by the public. We Americans
may not take our pleasures sadly, but I think we are somewhat
too apt to justify them in terms of political economy. Even
our parks and pleasure grounds seem in the thought of some to
need a sanitary justification for their existence, as though the
pleasure which they give to the public were not in itself more
than a sufficient reason So it is with the library. We are apt
to dwell on the educational features of library work and to
push those into the foreground, emphasizing the technical and
practical advantages which flow from them. This is wholly
right and on another occasion, or before another audience, I
should be the first to urge them , but tonight, speaking to libra-
rians, to you who have heard reform and education preached
times without number, I must close with a word on your high-
est privilege — I will not call it duty— speaking as to those
who are especially intrusted with the administration for the
world of its greatest wealth, the treasures of books. After
we have said all that may be said about library extension, dis-
tribution of funds, percentages of circulation, educational fa-
cilities, there still remains the final word that the first and
highest business of the public library is to cultivate a love for
literature and to circulate literature among its patrons, and that
the first and most distinctive quality of literature is that it gives
pleasure. True, it teaches us the secrets of life; it guides us
m perplexity, it consoles us in trouble; it inspires us in the
face of the problems and the difficulties of life. But the lit-
erature which thus influences us does so because it appeals to
us, because it gives us pleasure.
This is the aspect of library work which I would always
keep in my heart, though I certainly would not be always talk-
ing about it. I would develop the educational work of the
library, through the schools, through technical libraries, through
the reference room, but I would have the administration of the
library always feel that these activities are subordinate rather
than central, that the main work of the library is to bring lit-
erature to its readers, so that the inspiring influences of letters
may become a part of their lives. No library can succeed in
LIBRARY EXTENSION 321
this highest function whose temper and aspect is that of labor
of reform, or even that of education.
Holding this belief, I am not going to join with those who
attempt to justify the fondness of the public for fiction, for it
seems to me a desire which needs no justification. I am, in-
deed, glad when a man of prominence and influence, like John
Morley, speaks out plainly and clearly for the reading of
fiction, since so many people are inclined to condemn it I am
in hearty sympathy with the efforts of librarians to direct the
thoughts of their readers toward other and higher forms of
letters than current novels, yet, after all is said, there is to my
mind no need of justifying the affection with which the public
regards fiction. Life for most of us is sufficiently dull and
colorless. The workday aspect of the world is always with
us and oppresses us. For the average man and women, whose
education has necessarily been limited, whose imagination has
lacked all wider opportunity for cultivation, the easiest escape
from the cares of daily life, from the depressing monotony
of daily routine, will be through the avenue which is opened
by the story, the people's road out of a care-filled life, ever since
the days of the Arabian Nights. Such readers as these desire
fiction and ought to have it. If their imagination can be cul-
tivated to the point of reaching similar freedom from care
through poetry, through the drama, or through any of the
higher forms of literature, so much the better. It should be
the function of the library to show them that literature affords
other means of relief from routine than that which fiction
offers. Yet to fiction in some of its forms we all return when
wearied or worried by the cares of daily life; and we should
recognize that for the majority of busy men and women it is
not only the natural refuge, but perhaps the best refuge from
these cares. The librarian should always remember that his
message is to men and women cramped by toils and narrowed
by routine, ever seeking, often blindly and ignorantly, but yet
ever seeking some way out of this troublesome world, which
we so wrongly call the world of fact, into that larger realm
which is the more truly ours because it is our creation and that
of our fellows. This wider world, in its friendliness and home-
likeness, the library must represent All of the traveled roads
of daily life must lead to it, but none of their ruts must enter it.
322 EDWARD ASAHEL BIRGE
"When our Lord attempted to teach his disciples the use of
wealth he could find no better aduce to give them than that
they should by means of it make to themsehes friends. In
our use, as librarians, of that portion of the community's wealth
•which comes into our hands we shall do well to take heed to
this advice. We should so use the money intrusted to us as
to introduce our readers to the friendship of authors and their
books. The great men of letters— Shakespeare and Milton,
Tennyson and Browning, Addison and Arnold, are waiting to
become their friends, and it is our business to bring them to-
gether. Yet we should by no means construe it as our exclusive
work or even as our peculiar duty to introduce our readers to
the friendship of these greatest men. There are countless other
names in letters— names whose fame is less, and indeed may be
but small, which are friendly names and whose friendship
may be all the dearer because they are not too far removed
from the reader by the greatness of their genius. This broad
and catholic friendship of books the librarian must himself
possess and he must inspire it in readers. He must make
them find the library a place where they may learn to know
these closest and dearest friends, may meet them and enjoy
their companionship. There they are at home, and there, thank
God, we too may be at home. Old and young, rich and poor,
wise and simple, men and women and children, there we may
meet new friends on kindly and familiar terms and widen
our thoughts as we learn of their wisdom and their wit. Still
better, there we may renew our acquaintance with old friends
and feel the contracted horizon of our lives again enlarge as we
meet them once more. New friends and old, they all greet us
with an assured welcome and yield us the best which they can
give, or we receive. They greet us not as teachers but as
friends, and we come to them not to learn lessons but to be
with them for a little while and to live with them that larger
and truer life which their presence creates for us. These friend-
ships of books it is the privilege of the librarian to knit. These
books, these embodied souls of men, he must make a living part
of the community which he serves. Thus only can the library
perform its high and noble duty of helping men to live, "not
by bread alone, but by every word of God," who, through good
books, has been speaHng to the generations of men not only
for their instruction but even more for their delight
THE PUBLIC LIBRARY AND ALLIED AGENCIES
The extension of library service through allied agen-
cies is usefully presented in a symposium contributed
to the Library Journal of 1905 in response to a ques-
tionnaire. It consists of reports from large libraries de-
scribing various forms of extension. It is surprising
to learn how many different methods there are for what
might be called the "radiation of library influence."
The Enoch Pratt Free Library, the public libraries
of Brooklyn, Buffalo, Cincinnati, Cleveland, Detroit,
Grand Rapids, New York and Newark, the Philadel-
phia Free Library, the Carnegie Library of Pittsburgh,
and the public libraries of Providence and St. Louis, are
the contributors.
THE PUBLIC LIBRARY AND ALLIED AGENCIES
In the series of brief statements here presented it is in-
tended to show how and to what extent public libraries are
availing themselves and being aided in their work by allied
agencies, Le., educational associations, local clubs, philanthropic
bodies, and similar organizations. They have been submitted
to the following questions:
To what extent has the library endeavored to associate allied
agencies in its work?
What allied agencies have co-operated with the library, and
in what way, as, for instance, home teaching societies for the
blind, university extension bodies, women's clubs, boards of
education, art galleries, museums?
What are the best practical methods of bringing about the
co-operation of such agencies with the library?
What are the opportunities and possibilities for aiding li-
brary development through allied agencies?
It was not intended to include in these statements the work
done by public libraries in or for the public schools, but this
324 ENOCH PRATT FREE LIBRARY
was not fully understood, and in some of the reports this
branch of activity is mentioned.
Taken as a whole, it is t\ ident that the 14 libraries reporting
—which are fairly representative of the larger city libraries
of the country— are allied more or less closely with many
diverse agencies for educational, civic, and philanthropic work.
It is also evident that in general this alliance has not been a
matter of systematic development, but like Topsy has "just
growed," and that it has not yet reached a full measure of
effectiveness. There is opportunity for public libraries to ex-
tend and broaden their work by closer relations with other
agencies, and it is hoped that this survey of what has been done
in different cities in this direction may be at least a useful in-
dication of the possibilities in that direction
ENOCH PRATT FREE LIBRARY OF BALTIMORE
In the beginning, the city of Baltimore was enabled to es-
tablish a public library by a gift amounting to approximately
$1,100,000 made by Mr. Enoch Pratt in 1882. During the first
few years of the library's history it received little assistance
from any organization worthy of note, but during the last few
years the cooperation of the people with the library has been
quite noteworthy.
In 1899, the Woodberry Free Library gave its books to this
library, and Mr. Robert Poole, of Woodberry, erected a branch
library in Woodberry and Hampden at an expense of about
$25,000. In iooi7 the Social Settlement Association on Locust
Point offered us a roo*n with heat, light and janitor's service
in their house for the purpose of carrying on a station there.
This arrangement has continued until the present time. In
1902, a station was opened in Oldtown, which opening was
possible through the financial aid received from the Arun-
del Good Government Club and the Oldtown Merchants*
and Manufacturers' Association. This station has especially
benefitted the young people of the vicinity. In 1903, the United
Electric Railway Co. of this city gave us the use of a room
with light, heat, and janitor's service in its transfer station
at Walbrook, that we may carry on a station there. Such
a station had been previously carried on for two or three
years in a room in a neighboring public school house through
PUBLIC LIBRARY AND ALLIED AGENCIES 325
the courtesy of the board o£ commissioners. In 1904, the Daugh-
ters of Israel and the Maccabeeans gave the library a room
in the building of the latter, with light, heat, and janitor's
service, and provided a substantial cash contribution in order
that a station of the library might be opened on East Balti-
more Street. The library of the Maccabeeans was also given
to this library at that time. In 1895, an arrangement was
made for the opening of a station on Columbia Avenue, where
a room with light, heat, and janitor's service and a substantial
cash contribution have been provided by the St Paul Guild
House Association and the people of the neighborhood. These
are some of the things in which we ha\e been aided by organi-
zations in the city.
The library has endeavored, on the other hand, to aid
everybody in the city. In 1894, we placed a number of books
for the blind in the library, at the request of the Maryland
School for the Blind. This collection of books has been added
to from time to time and, in 1905, an arrangement was made
with the Maryland State Library Commission for a payment
to the library of a small sum, by the commission, in return for
which the books from this collection for the blind may be sent
to persons in any part of the state. In our purchase of books,
we have endeavored to supply the needs of all classes of the
population, and possess collections of books in ever}- language
of which there are any considerable number of readers in the
city of Baltimore. In 1900, we began sending books to various
institutions around the city. This work has grown, until there
have been registered, from the beginning, nearly 200 institu-
tions, of which number about two-thirds are drawing books
at the present moment. These institutions are classified as fol-
lows: public schools, private schools, parochial schools, play
grounds, Sunday schools, fire engine companies, police stations,
women's clubs, nurses' training schools, orphanages, U. S. Ar-
tillery Posts, church clubs, newspapers, Girls' Friendly Society,
colleges, and universities.
Our opportunities and possibilities for aiding library develop-
ment through allied agencies are unlimited except by financial
considerations and the fact that everything cannot be done at
once. The best practical methods of bringing about the co-
operation of such agencies are to be determined in each indi-
326 BROOKLYN PUBLIC LIBRARY
vidual case, after the consideration of their particular circum-
stances In general, I can only say that the library staff should
get acquainted \\ith e\ en body and should show people that they
can give them something worth having
BERNARD C STEINER.
BROOKLYN PUBLIC LIBRARY
The Brooklyn Public Library reports as follows, through
Miss Clara W Hunt:
Our work in general has been along the following lines : We
have a Travelling Libraries Department containing nearly
10,000 volumes from which we have loaned sets of books dur-
ing the past winter to church reading circles and Sunday
schools, settlements, naval branch of the Y. M. C. A., public
schools, prhate schools, evening recreation centers and vacation
playgrounds, hospitals and nurses' training schools, social, edu-
cational, political and civic clubs, police stations, and manufac-
turing companies. We have a collection of books for the blind,
the nucleus for which was a library of about 400 volumes made
over to us by the Church of the Messiah of Brooklyn. This
collection is being steadily enlarged by us and we are arranging
for readings to be given to the blind. We have co-operated
with the Free Lectures Department of the board of education
by collecting in the branches nearest the lecture centers such
books as were recommended by the lecturers and by posting
notices of such collections both in the lecture rooms and at our
branches. We have given talks in the public schools, and our
new buildings have been visited by classes with their teachers,
the object of such visits being either to acquaint the children
generally with the work of the whole building or to learn how
to work up a subject in the reference room. We have in each
branch, in addition to the general reference collection, a special
"teachers' reference collection," made up of books not gen-
erally classed as reference books, but such as are in constant
demand by the teachers.
This is a very slight suggestion of our lines of co-operation.
It will be seen that our work is very much along the usual
lines followed by other progressive libraries. This library is
so young and is growing so rapidly that we have had to put
PUBLIC LIBRARY AND ALLIED AGENCIES 327
much time into actual pioneer work— preparation of the buildings
for our books, stocking the branches with well-rounded col-
lections, supplying and training assistants — with the result that
our atfiliation with outside agencies has come about rather be-
cause of expressed need from such agencies themselves than
from systematic pushing on our part. In a city like Brooklyn,
where opportunities for free education are brought to one's door
almost, the library has the comparatively simple task of merely
being ready to meet the demands that come to it daily.
The only "practical suggestion" to be offered out of our ex-
perience is that it should be the aim of every librarian, branch
librarian and assistant also to become personally acquainted
with the work and workers of these agencies hi one's city. One
can get more valuable hints as to possibilities of co-operation
during one unhurried, friendly visit of inspection — not to cry our
wares but to learn from others about their work— than in any
other way, the greater the number of friends we make indi-
vidually with the influential people in the various departments
of the city's work, the more avenues of usefulness shall we
find opening before us.
BUFFALO PUBLIC LIBRARY
The work done by the Buffalo Public Library with the
schools has been fully described in library circles, at least Our
last year's circulation through the grammar schools, in our sys-
tem of class room libraries, amounted to 335,415 \olumes, with
a stock of only 30,500 books used for the purpose, \Ve have
a branch in the Lafayette High School, open to the public, but
specially for the use of the pupils of the high school, where we
keep 6000 volumes, and circulated last year 5925. At the Mas-
ten Park High School we maintain a regular delivery station,
with an attendant in charge for an hour in the morning and an
hour in the afternoon, receiving and delivery books. This agency
circulated 13,243 volumes last year. We find this rather an
expensive way of furnishing the pupils with books, but a most
effective one.
The closest friendship and co-operation exists between the
library and the Society of Natural Sciences, which has rooms
in our building.
328 CINCINNATI PUBLIC LIBRARY
The women's study clubs of the city receive travelling libra-
ries from this institution, and each topic committee consults
with the librarian before making up its program and reference
lists.
One very efficient agency of the library is the alliance with
the settlement houses of the city. In two of these we main-
tain small branches, with about 800 books each. They are open
one afternoon and one evening each week with one or two as-
sistants in charge. In this way 10,500 books were circulated
last year. This gives no indication of the great usefulness of
this co-operative work. The assistants take a regular part in
the plan of each settlement house, and are counted among its
most efficient workers.
This has been made possible, in the first place, by having
very skilful people in charge of the settlement houses; and,
secondly, by having library assistants of the character and
ability to be most effective in the work.
The Historical Society and Fine Arts Academy rely upon
the library, and draw from its collections for its special exhibits.
H. L. ELMENDORF.
CINCINNATI PUBLIC LIBRARY
Perhaps the most interesting allied agency of the Cincinnati
Public Library (if it may so be called) is the Cincinnati Library
Society for the Blind, which has its quarters in the library
building, and though independent in organization and equip-
ment is closely affiliated with the library in its work. This
society was organized in March, 1901. For six months previous
to that time readings had been given by volunteers at the Public
Library and there had already been collected considerable money
for the purchase of books in raised characters. Miss Georgia
D Trader, who is herself blind, called upon the librarian during
the summer of 1900 and urged the claims of those who cannot
see. On the organization of the society Miss Trader was made
secretary and treasurer, and since then she has devoted nearly
all her time, tinder salary, to the work of the society. Twice a
week Miss Trader is at the library giving instruction in reading,
writing and arithmetic, on one day to adults and another day to
children. The books are bought and the work fostered from
funds subscribed by the 200 members of the society. Five days
PUBLIC LIBRARY AND ALLIED AGENCIES 329
each week there are readings — these "being in more or less
regular courses. The attendance has varied from a half dozen
to twenty odd, while at special entertainments given once a
month the attendance has risen to seventy or eighty. There are
regular readers and there are those who have given special
entertainments, music readers who go to the houses of blind
musicians, guides to bring the blind persons to and from the
library, and the contributors of books and money. The street
railway companies grant free passes to the blind to and from
the library — 10,000 of these passes being received during 1904.
Miss Trader visits the blind in their homes to ascertain their
needs and encourage them to a\ail themselves of the privileges
offered by the library and to induce them to learn to read and
write, if necessary. There is done not a little good work which
is not immediately connected with books and reading. One ad-
vantage, it is believed, of throwing the burden of support of
this mo\ement on the well-disposed citizens of the community
instead of making it an additional charge on the ordinary re-
sources of the library, is that this body of two hundred thought-
ful people is brought into immediate relation with the public
library Giving of their time or money, these people are more
interested in what the public library is doing than they would
be otherwise. One offshoot of the work has been the estab-
lishment of a home for the indigent blind by Mr. William A.
Procter, who purchased "Clovernook," the former home of Alice
and Phoebe Gary, placing it in Miss Trader's hand for this
purpose.
Regarding other activities of the library, Mr. Hodges makes
the following report:
Whether it can be said that we are working with the forty-
seven or forty-eight women's clubs of Hamilton County I do
not know, but the library* has certainly worked for these clubs
in preparing each year something over 800 bibliographies vary-
ing from a half dozen references to a dozen or twenty pages
of foolscap on the topics named in their programs. This year
we have offered further inducements to the women's clubs to
hold occasional meetings in the main building by furnishing
lantern slides which they have used to illustrate the papers.
There had previously been occasional meetings at which we
brought out the books and plates of our large collection in the
330 CLEVELAND PUBLIC LIBRARY
art department The clubs seemed much pleased with the lantern
slide innovation, so that engagements have now been made for
meetings next season.
We ha\e a seminar room which is used by reading circles
of teachers and b}- other reading circles, the library furnishing
books in quantity, not in number equalling the membership of
these circles, but in number sufficient to make the reading of
books by all the members comparatively easy — perhaps one copy
of each book for every three members
The Municipal 'Art Society has helped us in the selection
of i-iclures and casts for the decoration of the children's room
and in general in painting and decorating the whole of the
mam building.
We work also with the largest woman's club, under whose
supervision playgrounds are opened every summer, by furnish-
ing books at the pla> grounds to be circulated among the chil-
dren. We also had in operation this last winter 24 home li-
braries— this work being helped by some societies of young
ladies interested in charitable work and by the Fresh Air Fund,
which provides the funds for sending the children on excur-
sions into the country during the hot weather.
CLEVELAND PUBLIC LIBRARY
The conditions for affiliation of the old well-established city
library with the other agencies for civic betterment differ from
those of the new library in the small town, in that the former
naturally reaches out to give help, while the latter may quite
as naturally expect to receive help in the building tip of its
own work.
The Cleveland Public Library has working relations, cordial
and more or less close, with the schools, public, parochial and
private, many of the churches and women's clubs, the social
settlements, the Y. M. C. A., Y. W. C A., and W. C. T. U, the
Jewish Educational Alliance, the Anti-Tuberculosis League, and
with several large companies interested in the social welfare
of their employees.
With the schools the points of contact are many and various,
and too well known to require a detailed statement here. The
churches have done good service as advertising agents in the
extension work of the library, and in some cases have co-operated
PUBLIC LIBRARY AND ALLIED AGENCIES 331
to the extent of furnishing rooms and partial equipment for
branch or station work. The work with the women's clubs
has tended toward a less superficial use of the materials for
stud}* of the subjects considered by them The Anti-Tuber-
culosis League is co-operatmg m the dissemination of literature
along the line of its work. The other institutions mentioned
have housed and helped sub-branches or stations oi the library,
except in one case in which the co-operation is planned for, but
is awaiting the new Y. \V. C A building, where it is proposed
to pro\ide a fine large library room to put at our disposal for
general neighborhood work.
The library has helped to announce the Uimersity Exten-
sion courses and has given prominence to the literature relating
to them, circulating both its own books and those from the
tra\elhng libraries of the University Extension Department.
Affiliation with such agencies does open up new avenues of
usefulness to the library and broaden the scope of its work.
As to the best practical methods of bringing about co-operation,
they will probably vary as widely as local conditions ; in general,
it is safe to say that a long step has been taken toward co-
operation when the live personal interest of one or more mem-
bers of the other agency has been aroused in the possibilities
of such co-operation. Large-minded people who are actively
interested in the public weal are usually ready to take advan-
tage of the service which the library can render to their cause,
once they clearly see it LISDA A. EASTMAN.
DETROIT PUBLIC LIBRARY
The Detroit Public Library has been for nearly twenty years
in co-operation with the city board of education in supplying
books to the public schools Under this arrangement the library
furnishes the books, rebinds them and keeps them in order,
the board of education provides boxes and furnishes transpor-
tation to and from the schools, and also assumes responsibility
for the proper care and accounting for the books. The library
supplies some 12,000 books for the exclusive purpose, and every
child m the public schools above the third grade has access to
them at the school house and may take them, one at a time, for
home reading and keep them so long as he chooses, within
332 DISTRICT OF COLUMBIA PUBLIC LIBRARY
reasonable limits. This system has been found satisfactory in
practice
The study clubs, especially those managed by women, are the
most regular and persistent users of the library outside of the
inveterate novel readers For the convenience of the clubs cer-
tain alcoves are set apart, comfortably fitted with chairs and
tables and facilities for making notes, and in these alcoves upon
shehes reserved for the purpose, are placed the books which
they may designate for consultation upon the topics which they
have in hand For this purpose they provide us at the opening
of the season with their programs, showing the subjects which
they have laid out for study and the dates when the books are
sure to be wanted. These clubs have come to rely upon the
hearty and earnest co-operation of the library, not merely in
providing facilities for study under the best possible conditions,
but also in furnishing such books as they desire. If these books
are not already on our shelves, they are bought, and if a dupli-
cate or two is wanted there is no hesitancy in ordering them.
The faculty of the normal training school have long been
in the habit of relying upon the library to aid in important
features of the work of the school. The course of study takes
up certain topics upon which reading of designated books is
required Sometimes whole classes come to the library with
their instructors, and the books which they wish to use, having
previously been listed, are laid before them. Sometimes pupils
come singly with their references and study at the library. The
Detroit College, having an inadequate library of its own, is
accustomed to rely upon the public library in similar fashion.
Its students flock hither by scores, earnestly studying the ref-
erences which have been given them by their professors.
Important work has been done by the library through the
various social settlements of the city. This is a work in which
the library can share with honest satisfaction.
HENRY M. UTLEY,
DISTRICT OF COLUMBIA PUBLIC LIBRARY
A beginning only has thus far been made at the Public Li-
brary of the District of Columbia in the work of affiliating
allied agencies with the library. This is one of the most prom-
ising avenues for extending the library's usefulness and help-
PUBLIC LIBRARY AND ALLIED AGENCIES 333
fulness and for convincing the community of the indispensability
of the library as an institution. The library is the most natural,
convenient and well-equipped agency for being the center and
clearing-house of all post-school educational movements, includ-
ing not only literary clubs, but also civic improvement and
philanthropic bodies, the most important work of which is, of
course, essentially educational.
Thus far this library has done most in cooperation with
other bodies through its lecture hall. Last winter one free
lecture a week of the board of education's course was given
here. A large number of societies devoted to literary objects
or to public betterment used the hall for single or brief courses
of lectures or the discussion of public questions. The Audubon
Society held its regular monthly meeting in the lecture hall,
procured speakers for a series of Saturday morning talks to
young people on birds, and prepared a list on birds which the
library has recently published. The City Gardens Association
held its meetings at the library, and the library has published in
the interest of its work and of school gardens an annotated list
on gardening.
Next year it is hoped to affiliate more closely with the library
many of the large number of literary clubs of Washington. In
April the following letter was sent to about seventy-five such
organizations (all whose officers' names could be secured), and
later the letter was published in the newspapers:
"The Public Library desires to give whatever assistance^ it
can to the various clubs and organizations of the district which
are engaged in the study of literature, art, history or any other
subject on which the books it possesses or may obtain can be
made useful. To this end we are addressing the officers of the
various clubs now, in order that the library may be ready to
co-operate with them, if they wish it, at the opening of the fall
and winter season of 1905-6.
"Will you send in the name of your club (with names and
addresses of president and secretary) and signify in what way
we can make our books more serviceable to you? We shall
be very glad to receive suggestions from you, and in the mean-
time propose the following plan: We invite you to register your
club with this library, and to state as nearly as possible the
nature of your study for next winter. No doubt your experi-
ence has shown you that greater benefit is derived from con-
fining your winter's study to some one or two subjects. If
that is your practice, and you will give us the special topics
334 DISTRICT OF COLUMBIA PUBLIC LIBRARY
under the main subjects that will be included on your program,
we shall be able during the summer to see that the library is
well stocked in these directions \Ve should be glad if you
would make known to your members the fact that the library
is ready to co-operate m the following specific ways: \Ve will
prepare lists, when requested, of our resources in any particular
subject, we will reserve these books for a certain time in the
reading room, so that all members may have an equal chance to
use them; we will purchase a limited number of duplicates,
whenever possible, of m especially helpful books ; we will, if it
proves practicable, assign one or more of the smaller rooms
for the use of committees, for conferences and for a place for
quiet ^ study, if so desired, sending reserved books there tem-
porarily.
"We should be glad if you would send in the program of
your work of > the present year. We urge upon the clubs, if
they wish to aid us most effectively in our efforts to help them,
that they prepare their programs as far in advance as possible.
If programs for the next year are to be printed we should be
glad to help in supplying references, and suggest the advis-
ability _ of adding library call numbers to all books given in
your lists."
In response to this invitation some clubs definitely registered
with the library, several announced their intention to make
fuller use of its privileges and a few applied for the use of
the study rooms for committee meetings. Among those thus
applying is the Civic Center, an. organization composed of per-
sons interested in all forms of civic betterment in the city. This
organization will turn over its collection to us It is too soon
to judge of the practical results of efforts in this direction It
is designed to have our reader's adviser, to be appointed July i,
visit the various women's clubs and offer more fully and defi-
nitely the aid of the library. This feature will be allied to the
school visiting, already begun. Arrangements are being made
for the establishment of a teachers' special reference library,
and some of the teachers' organizations of the district will hold
their regular meetings at the library next year. The library
has for some time been sending books to one social settlement
and is about to begin sending books to two others. It is hoped
that this will prove the beginning of permanent branches.
The conditions in Washington differ considerably from those
existing elsewhere. Here the work for the blind is carried on
by fce Library of Congress; university extension work, so far
& it exists, is conducted by the George Washington University
PUBLIC LIBRARY AND ALLIED AGENCIES 335
for the public school teachers; the Corcoran Art Gallery has
its classes, and the National Museum has its own lectures.
G. F. BOWERMAX
GRAND RAPIDS (MICH.} PUBLIC LIBRARY
In a general way it may be said that the Grand Rapids Pub-
lic Library is taking advantage, or planning to take advantage,
of every opportunity that presents itself to secure the aid of
allied agencies in advancing the interests and work of the li-
brary While the library is for all the people of the city, no
one means will get all of them interested in it. It can reach
them all only through outside agencies, institutions with which
they are already identified and in which certain of them take
a vital interest. Where such agencies do not exist the library
seeks to create them by organizing them.
The closest and most extended affiliated interest with this
library is the board of education. Until two years ago this
board managed the library, and even now it holds the title
to the library property. All the public school buildings contain
collections of books belonging to the public library, and each
school principal is in reality a representative of the library staff,
being the librarian in charge of the books in the school The
number of books issued for home use by these school libraries
last year was nearly 50,000 volumes. In addition to this thou-
sands of school children have been brought to the library and
formally instructed in its use.
The museum aids the library in many ways, and especially in
lending the library specimens for illustrative material for lec-
tures, stories to children, etc. A plan is being considered of
depositing library books in the museum from time to time for
the use of those who study there.
The Y. M. C A. and the Y. W. C. A. both get books from
the library in lots of from 75 to 150 for a period of four weeks.
In this way the books and the usefulness of the library are
brought to the attention of a number of persons who would
not be reached in any other way.
At an exhibition of furniture books in the library building
some months ago, to which all the designers of the city were
formally invited, a committee of three designers was appointed
to work with the librarian in building up this section of the
336 GRAND RAPIDS PUBLIC LIBRARY
library. A similar committee has been appointed by the physi-
cians who have agreed to pay not less than $50 a year for five
years for current medical periodicals. Several thousand vol-
umes of medical books were turned over to the library a few
years ago Last winter the library invited a physician of na-
tional reputation to deliver a lecture on tuberculosis. To this
lecture every physician and minister in the city was formally
invited by letter. The meeting resulted in the formation of a
society for the prevention of tuberculosis (the first of the kind
in the state), and in a great demand for all the literature that
could be obtained relating thereto.
The local historical society has been somewhat inactive in
recent years, but arrangements are now nearly complete for the
turning over of its collections to the library and thus to secure
renewed interest in historical work. The officers of the local
Polish societies have taken an active part in the selection of
books for purchase in the Polish language, and later on we ex-
pect to call on certain Scandinavians for a similar purpose. The
local horticultural society has turned its collections over to the
library and is co-operating in building up the literature of this
section.
Bissell House, an organization for settlement work, has given
the library its collection of books and the free use of two rooms
in which the library will operate a library station and reading
room.
A considerable number of churches, missionary societies, etc.,
are subscribing regularly for religious and missionary literature,
which is placed on file in the library reading rooms.
At a recent Conference on Children's Reading held in the
library, most of the speakers were supplied from or by the
various mothers' clubs of the city.
The library keeps lists on cards of the officers of all these
various organizations, as well as lists of persons who are known
to be specially interested in certain subjects. If there is a lec-
ture on a subject that is of particular interest to these persons
they can be readily notified. If the library wants any of these
interests to do something for it, it does not hesitate to ask for
it, and with the full expectation of getting it
As a member of the Board of Trade and its special committee
on municipal affairs the librarian is in direct relations with a
very important and influential local organization— it contains
PUBLIC LIBRARY AND ALLIED AGENCIES 337
nearly 1200 members. This committee took an active part in
the revision of the new city charter.
These are only some of the allied agencies which are being
used by the library and which also use the library. The rela-
tionship is, in reality, mutual For the library is always most
anxious to co-operate in every way by means of its books and
periodicals Usually the library must make the first advances,
but it should be glad to do this. It must demonstrate, however,
not only its willingness, but also its ability to be of service to
all such agencies. It will then have no difficult)' m getting them
to aid the library in a host of ways. The possibilities in this
direction are unlimited. It is only by utilizing all these agencies
that the library can become, what it ought to be, the very cen-
ter of every influence that makes for civic betterment, for edu-
cation, and for culture. SAMUEL H. RANCK.
NEW YORK PUBLIC LIBRARY
Several of the branches of the New York Public Library
were established with the aid of other institutions or in con-
nection with them. Churches were instrumental in opening nine
of them, and three were founded in connection with settlement
work. We have been asked to take in other settlement libraries
as branches, but these have been too small and have been taken
care of with the resources of our travelling libraries. Again,
both settlements and churches have been instrumental in point-
ing out proper sites for new branches or in assisting us to ad-
just the claims of rival sites. In one instance there was a con-
test between two neighboring settlements regarding the selection
of a site in their vicinity. In most cases the interest of the body
thus connected with the library remains more or less active.
For instance, in the University Settlement are about 80 clubs
of young people from 10 to 25 years old, which conduct lec-
tures, debates, "literary evenings," and entertainments o£ all
kinds. Naturally they come to the adjoining branch library
for books and other material, and for advice of all lands in
regard to programs, decorations and costumes. The fact that
the library here is at present a small one is responsible for a
degree of intimate relationship between librarians and readers
not possible in a larger branch — a fact that deserves notice and
merits consideration. Much the same state of things exists in
the Webster Branch, in connection with the East Side House.
338 NEW YORK PUBLIC LIBRARY
This branch also posts notices on the bulletin boards of sev-
eral political clubs, which have drawn from it chiefly books on
the civil service, school, text-books and works on sports. It
has in its card catalog a special subject-heading, "Social settle-
ments," under which are grouped a large number of appropriate
references.
An interesting phase of co-operation is that relating to the
various children's playgrounds. For instance, in the Tompkins
Square playground the assistants, who are trained kindergart-
ners, make use of the Tompkins Square Branch Library in plan-
Ding new games for the children, and as a resting place to
which the little ones are recommended to resort after they
have had their fill of exercise
In the outlying districts, where local feeling is strong, there
is even more opportunity for effective cooperation. For instance,
our Tottenville Branch, on Staten Island, maintains most cordial
relations with the local clubs. When the new building was
opened, last autumn, the Philemon Club assisted in decorating
it and provided refreshments for the guests The library has
aided this club by selecting and keeping on reserve shelves for
its use a number of books on topics under consideration by the
club.
By far the largest amount of work that we do in co-operation
with institutions of various kinds is accomplished through our
travelling library office, which now sends books to no less than
323 separate points for distribution. These included, at the date
of the last annual report, six city history clubs, 48 recreation
centers and playgrounds, 36 fire department houses, 6 mission
study classes, 16 industrial schools, 10 Sunday-schools, besides
all sorts of clubs, athletic, social and political; asylums, hos-
pitals, prisons, work-houses, churches, institutes, homes, small
libraries, university extension centers, and even large corpora-
tions, such as insurance companies and department stores, who
have enlisted our aid in furnishing reading matter for their
employees. Our connection with the work of the board o£
education was perhaps sufficiently described in the paper con-
tributed to the LIBRARY JOURNAL recently by Mr. Gaillard, and
therefore nothing has been said here regarding co-operation
with the public schools. Our relations with the free lecture
bureau have also been very close. The location of the nearest
PUBLIC LIBRARY AND ALLIED AGENCIES 339
branch is indicated on each lecture program and the lecture
bulletins are, in turn, displayed at the branches, where we en-
deavor to ha\e collections of the books referred to by the lec-
turers In mam branches this has led to a gratifying improve-
ment in the quality of the circulation.
This sort of co-operation is in its infancy and is susceptible
of almost indefinite expansion. Unexpected avenues of useful-
ness open up almost daily in connection with it. For instance,
we have recently agreed to assist in the distribution of theater
and concert tickets to the blind through our Branch Library
for the Blind. Sometimes the demands upon us go beyond the
limits of the practical, as when we were asked to distribute
seeds to the poor from branch libraries.
Little more can be done in such a brief note than to present
general statements, \\ ith a few illustrations, but the helping hand
extended to and by organizations of many kinds is seen and
appreciated at all of our branch libraries.
ARTHUR E. BOSTWICK.
NEWARK (NJ,) FREE PUBLIC LIBRARY
The Newark Free Public Library has sought to co-operate
with other agencies for public well-being by establishing itself
as a hospitable center for all sorts of public movements The
study rooms and assembly room are free for any meetings of
an educational nature, where no entrance fee is charged
During the past club season, September to June, 1905, 76
organizations held 504 meetings in the study rooms and lecture
hall of the building, 14,127 total attendance. In this way there
has been drawn to the library the interest of many different
kinds of people who know that besides having the privilege
of meeting in this beautiful and convenient building they may
have also special collections of books placed at their disposal
for study. We touch in this way economic study clubs, women's
clubs, school societies, philanthropic organizations, teachers, art
students and workers in many fields.
We send out circular letters making proposals of assistance
in program-making and book-hunting. These meet with a ready
response. We expose the wares we have, and offer to supply
our deficiencies whenever it is possible. The philanthropic so-
cieties and other bodies have lists of the books we keep on the
340 NEWARK FREE PUBLIC LIBRARY
shelves which may appeal to their members, and we offer them
travelling libraries and pictures on their topics.
Women's clubs have been asked to co-operate with us by in-
forming us in advance of their special wants. They have been
asked to let us act as an exchange bureau for their original
papers and also to work up local and state topics for use in the
library.
University Extension courses have been held in the library
lecture hall, and we subscribe for the U. E.'s syllabi, which are
put in the vertical file and do good service, in our club work
especially. One of the organizations which hold meetings here,
the Newark Principals' Association, has established a small
pedagogical library called the Hallock Memorial Library, each
book bearing the Hallock book plate. The Essex County Medi-
cal Association has under consideration the founding of a medi-
cal library. The combined music clubs of the city are raising
money to start here a library of music.
Of course we make every effort to do school work effectively.
We are aided in this by the board of education, by the super-
intendent and especially by the general and special supervisors,
who have their office in a room not needed for library pur-
poses. From them \\e get points about the school curriculum
They also second our efforts to teach the children the use of
library tools. A special course was given this winter to the
children from one school as an experiment. To the teachers
having school libraries, 200 in number, we send each month
interesting printed lists. Some of the city authorities have fur-
nished detailed statements of the work of city departments for
the use of children who have been stimulated by the library to
study city affairs.
Every month we mimeograph a school bulletin which calls
to the attention of teachers recent magazine articles and new
books of special educational interest. Two copies of this are
sent to the principals of all the public and parochial and other
private schools, one for the school bulletin board, the other for
the private use of the principal.
We also distribute a business bulletin and an applied arts
bulletin to the business, technical and drawing schools. Efforts
have been made to have personal interviews with the heads of
large manufacturing concerns in order to join hands with them
PUBLIC LIBRARY AND ALLIED AGENCIES 341
in bringing our resources into practical contact with their arti-
sans and artists.
We have small circulating libraries in 4 department stores,
5 police stations, 13 fire houses, i factory, 189 school rooms.
Newark has no museums. When this building was con-
structed four years ago the trustees placed over the door of
one of the two large rooms on the fourth floor the legend
"Science Museum" and over the other "Art Museum" They
realized that the time would come in the course of the city's
normal development when both these institutions would be called
for. They realized also the fact that the free public library
of a city, especially a library as beautifully and as adequately
housed as is that of Newark, is, if other means are lacking, a
proper place in which to establish the beginnings of public
museums of science and art.
The large assembly room on the fourth floor of the library
is excellently adapted to the purposes of an art gallery. Here,
in 1903, the first loan exhibition of paintings was installed.
The pictures were on view 16 days, from Feb. 27 to March 15
They were visited in that time by 32,000 people. Since then
there have been three other art exhibitions in this room under
the supervision of the Fine Arts Commission. The hope is
that these exhibitions are paving the way to a permanent art
gallery for the city.
In the south room on the fourth floor of the library, already
mentioned, is the beginning of the Science Museum. For many
years Dr. W. S. Disbrow, of Newark, has been a tireless col-
lector of minerals and botanical specimens, and has had in mind
the hope that he might be the person to lay the foundation of
a science museum for his native city. Several years ago the
board of education furnished about 20 flat-topped glass cases in
which Dr. Disbrow installed a portion of his collection of
minerals. These cases were moved last year from the high
school to the library. To the collection of minerals were added
botanical specimens, an interesting collection of Indian relics,
portraits of eminent scientists, geological maps of New Jer-
sey and other appropriate material, and the collection took shape
as a Science Museum, though a very modest one.
J. C. DANA.
342 PHILADELPHIA FREE LIBRARY
PHILADELPHIA FREE LIBRARY
One of the most successful affiliations in work carried on
by the Free Library has been an active association with the
Home Teaching Society for the Blind Over So per cent, of
the blind population of Pennsylvania have endured the loss of
sight after they are forty years of age. Such blind persons are
ineligible to attend any school for instruction in the use of
books printed in embossed types. The Free Library has over
2400 books of various types in its rooms, and it is evident that
if home teaching be not adopted embossed books in the public
library must fail to be of service to many of the persons for
whom they are especially intended. The Free Library and the
Home Teaching Society for the Blind have worked together
as one body for several years past, each maintaining its separate
autonomy as to organization and funds. The Home Teaching
Society employs three teachers, who visit the blind in their
homes, give them instruction without charge, and carry on
the work. The only drawback was the lack of funds The
state o£ Pennsylvania, happily, has appropriated $2000 to the
society in aid of their work for the years 1905-1907. The Free
Library and the Home Teaching Society have commenced to
raise a subscription towards a fund of $100,000, with the in-
come of which to print embossed books. The board of the
society report every year in most cordial terms upon the value
of the cooperation of the library. The library feels and ex-
presses a great debt to the society for their co-operation.
Another valuable alliance has been formed between the Free
Library and the University Extension Society. A large and
important series of lectures have been given tinder the joint
auspices of the library and this society with most excellent
results The joint work has resulted in a large increase in
the demand for courses of lectures. During the last season 101
lectures were delivered with a total attendance of 27,961 persons.
The library and the society have both agreed to continue the
work next season, and believe that this decision will result in
great good.
Free public libraries should, as far as possible, extend and
broaden their work by affiliations with other agencies for edu-
cational improvement. All matters which would tend to bring
in political or religious questions should be carefully avoided.
PUBLIC LIBRARY AND ALLIED AGENCIES 343
The work of civic betterment is properly the care of a hundred
and one societies, but the work of a library should be to avail
itself of all alliances which will improve general educational
methods JOHN THOMSON.
CARNEGIE LIBRARY OF PITTSBURGH
The Carnegie Library of Pittsburgh in the prosecution of
its work seeks to associate itself with all other available edu-
cational agencies. The barest recital of what it has done in
this direction \\ould occupy a greater space than has been as-
signed for the purpose, therefore this statement must be con-
fined merely to the enumeration of some of its present activities,
together with the briefest possible explanations.
Most of the departments in the library are directly engaged
in some such work, but naturally the greater share of it falls
to the following five: Reference, Technology, Children's, Loan,
Branches In some instances two or more departments are
concerned in different phases of the work with the same allied
agency, but in spite of that fact perhaps the most convenient
way to treat the subject is by taking these departments separately.
Reference department
This department has very close relations with the women's
clubs of the city and of the surrounding towns. Their pro-
gram committees meet in a room at the library, where the books
they need to consult are collected together with several hun-
dred club programs. They often ask for and receive criticism
of their programs before printing. In May or June they send
m their programs for the following year and detailed reference
lists are made for each topic. Last year lists were prepared
for 16 clubs covering about 700 topics. A number of clubs
print these reference lists complete in their year books; others
use a typewritten copy which is furnished the secretary.
Teachers in the schools are asked to send notice of special
topics assigned pupils, so that lists may be ready upon the ar-
rival of those needing such aid. Books on a subject are re-
served upon request of a teacher. References are posted and
books reserved for a pedagogical society of which many teachers
in the city are members.
344 CARNEGIE LIBRARY OF PITTSBURGH
A reference list on the artists represented in the annual ex-
hibition of the Carnegie Institute Art Galleries is prepared and
printed in its catalog. Books are reserved for pupils of the
city schools who take part in the Annual Museum Prize Essay
Contest. A special assistant is in charge of these reservations
during the period of the contest.
Technology department
This department has compiled and the library is now print-
ing, largely for the benefit of the Engineers1 Society of West-
ern Pennsylvania, an index to its Proceedings, which will make
a pamphlet of nearly 200 pages.
Children's department
So large a share of the work of this department is con-
ducted outside the buildings of the library that no adequate
statement can be made of it here. There is scarcely an edu-
cational, philanthropic or charitable organization in the city
that has not had part in the work within the last seven years.
One interesting example is that of the formation within the
last few months of a settlement house association in one of the
most crowded and needy districts. At its request a fully equipped
children's room in the settlement house is just established, the
association giving every advantage for the work, such as hous-
ing, heat, light, and janitor service.
The work of the home libraries and reading clubs is par-
ticularly dependent upon such allied agencies as are under con-
sideration. School boards give use of rooms for reading clubs,
with light, heat, and janitor service. Like aid is given by
churches, including the Jewish synagogue, institutional homes,
bath houses, and two regularly organized clubs. The Toy Mis-
sion, the kindergartens, the Society for the Improvement of the
Poor, the King's Daughters, church societies, Y. M. C. A., and
the women's clubs all have a part in the work. This list must
be cut short to have room for mention of the fact that private
individuals and business corporations bear a hand. For in-
stance, one large steel manufacturing company entirely supports
a boy's reading club which is held in a school building.
The work with schools is dependent upon the co-operation
of the educational institutions. Most of the schools supply as-
sistants to charge, discharge and trace the books loaned them.
PUBLIC LIBRARY AND ALLIED AGENCIES 345
They send monthly reports, pack and unpack the collections.
Other schools furnish heated and lighted rooms for neighbor-
hood deposit stations. One school has given the use of a large
room as an office for the division of work with schools while
the space at the central library is contracted by the building
operations now in progress A large number of the city schools
give great privileges in their class rooms. Library assistants
are permitted to go and come as they choose, to give talks on
books, and to tell stories or read aloud in connection with the
story hour work. In some schools regular study periods are set
aside for the library. Summer playground and vacation schools
also have their share in the work.
Loan department
The work here naturally touches many of the fields treated
under other departments and supplements their efforts by loan-
ing the books. University Extension lectures are held in the
building. Lecturers send in advance copies of their syllabi.
Books recommended therein are bought if not already hi the
collection, or duplicate copies are bought if necessary and con-
spicuously placed to attract readers and borrowers.
In consultation with the authorities of the school of music
near the central library, lists of titles are posted in the school.
Branch libraries
The most notable co-operation with allied agencies in this
department is that with the schools, although it is by no means
the only one. Of course it is closely bound up with the work
of the children's department, since each branch library contains
a children's room and at least one specially trained children's
librarian.
The next most notable use of allied agencies in the branches
is that of University Extension. Centers have been formed in
branch districts in which the branch librarians have taken an
active part, and in most cases the lectures have been given in
the auditoriums of the branch libraries.
ANDERSON H. HOPKINS.
PROVIDENCE PUBLIC LIBRARY
In the Providence Public Library the aim has been, from
the beginning, to co-operate with all existing agencies in the
346 PROVIDENCE PUBLIC LIBRARY
city, for the general upbuilding of the community — in short "to
fit the community like a glove."
These agencies include not only the college, the public school
system, and the various private schools, but also the various
study clubs and classes, the museums, the commercial and trade
organizations, labor organizations, philanthropic agencies, etc.
The relations of the library with the schools have been grad-
ually expanded, until at present a very satisfactory system has
been developed. Visits of the classes are made to the library,
on dates arranged by the superintendent of public schools (so
that in the course of the year all of the upper classes in the
grammar schools will have made this visit), the object being
to have the children's librarian explain to them how to use
reference books, how to use the index, and other features of a
book, how to use the card catalog, etc. Later in the year, just
before graduation, the librarian personally visits all the schools
referred to, for a brief address to the graduating classes on the
wider use of the library. Boxes of books are sent to the schools,
at dates arranged by the superintendent, the transportation be-
ing undertaken by the school department. Special cards are
issued to teachers, on which more than one book can be taken,
and for a longer period than usual (solely for use in connection
with school work). The children's department comprises not
merely a large room for the "children's library," but an adjoin-
ing room for reference purposes on the part of the children.
Another room on the same floor is fitted up as an educational
study room, with facilities of all kinds for the teachers.
The "lecture room," which is used for the visits of the
school classes, is available also for the visits of the study clubs
desiring to use the library's resources on some subject The ref-
erence librarian keeps a directory of the various clubs of this
kind in the city, helps in the preparation of a syllabus, and aims
to place all needed resources at their command. The lecture
room is also used for exhibits of photographs and other pictures,
notices of these exhibits being posted on the bulletin board at
the Art Museum, or, if the subject be of a different kind, at
the Natural History Museum. At the latter place printed labels
under some of the objects exhibited refer the visitor to the
works on the subject in the public library.
In the industrial department a collection of "trade catalogs"
has been brought together, and, in other ways, the manufacturing
PUBLIC LIBRARY AND ALLIED AGENCIES 347
and commercial interests of the community are studied. By
request the librarian has, from time to time, set forth the re-
sources and possibilities of the library m the columns o£ the
"organ" of the local board of trade, as he has also in the an-
nual "program" of the labor organizations. The library is well
known in the editorial rooms of all of the local newspapers as
an agency to which to turn at short notice in case of need.
Much the same may be said ot the members of the city gov-
ernment and their similar needs
The library aims to co-operate with the various philanthropic
agencies of the community by its purchase of books and in
other ways Its collection of books in raised letters for the
blind numbers several hundred, and is in constant use. The
opportunity occasionally presents itself for assisting in a very
definite way in some movement for civic betterment. A case
in point is the "Civic art'* exhibit of last year in connection with
the movement for creating a Metropolitan Park Commission,
in which more than 400 illustrations, maps, etc., were shown
(including 315 photographs,) which was visited by thousands
of people.
The above instances are, of course, only typical of the vari-
ous kinds of activities with which it has been found possible
for the library to co-operate. WILLIAM E. FOSTER.
ST. LOUIS PUBLIC LIBRARY
Having within it the sustenance and the vital force of all
man's higher activities, the public library is the natural intel-
lectual center of a community, the main ganglion of its efforts
and energies. The potency of the library as a communal nerve-
center reaches the highest degree in a well supported and well
managed public library in a small city. Such an institution
gathers from all elements of the community what each has to
give and distributes to each citizen the contributions of all
added to the vast accumulation of historic ages. 'It is at once
the accumulator and the transmitter of social energy." Its
supremacy as a social dynamo is more likely to be found in a
town like Worcester than in a great city like New York, yet
with increasingly efficient agencies of distribution the remotest
and minutest nerve-fibre of the greatest metropolis may be
awakened by its electric tingle. In a small town the library
may, in a great measure, send its informing and inspiring cur-
348 ST. LOUS PUBLIC LIBRARY
rent directly to each individual. Even here transforming and
re-enforcing stations are needed to strengthen, adapt and direct
the original current, while in a large city a regular and exten-
sive system of transforming stations must be established. Such
adapting and re-enforcing stations exist in every city in the
form of schools, churches, Sunday-schools, literary and scien-
tific clubs (especially women's clubs), debating societies, social
settlements, etc. Every one of these organizations is a sort of
battery, having its self-created mental electricity, which is in-
creased in power and intensity by receiving the current from the
central generator. In these sub-stations it is transformed —
adapted to specific purposes — and thence distributed to the per-
sons having direct connection with the church or club or other
organization that serves as a subordinate educational station or
minor ganglion.
The public library, then, to fulfil its purpose as a distributor
of light and power, must establish connection with other agencies
of enlightenment throughout the community. This will intensify
and open new channels for its influence.
The advantage of an alliance with other intellectual forces
of the community was recognized by the management of the
St. Louis Public Library in its earliest days. It was founded
and conducted for four years by an incorporated society called
the Public School Library Society. It was, however, from the
first, fostered by the board of education; and in 1869 its sup-
port and control was assumed by that body. Dr. W. T. Harris,
then superintendent of public schools, was ex-officio a member
of the board of managers, and it was his constant effort, both
as superintendent and as library director, to rally all the intel-
lectual interests of the city around the building in which were
located the board of public schools and the public school library.
In accordance with this policy agreements were made with
such bodies as the St. Louis Academy of Sciences, the His-
torical Society the Art Society, the Medical Society, the En-
gineers' Society and other organizations to turn over to the
library, either as a loan or a gift, their collection of books,
to make their members life-members of the library (there was
then a fee of $4 a year or $12 for a life-membership), receiv-
ing in addition to the privileges of life-membership a room in
which to hold their meetings.
PUBLIC LIBRARY AND ALLIED AGENCIES 349
The library, of course, always co-operated with the schools.
It was founded as a supplement to the public schools and was
supported and controlled by the school board from 1869 to
1894 During all that period, however, the enrollment of school
children never went beyond a thousand, because the board could
not supply a sufficient revenue to make the library free. As
a free institution it now has a ju\enile registration of more
than 27,000.
From the beginning of its existence this library and the Mer-
cantile have been the chief resource of numerous art, literary,
scientific and sociological clubs that ha\e flourished in St Louis.
Indeed, without these two libraries the clubs could not have
carried on their ^ork. On the other hand, the demands of the
clubs for books for study and research have served to make
known to the library authorities the wants of the community
and have tended to direct purchases into profitable channels.
"The opportunities and possibilities 01 aiding library develop-
ment through allied agencies" are numerous and great As a
rule it is necessary only to let it be known to clubs, schools, etc.,
that the library is ready and glad to serve them. In the be-
ginning we went after the clubs and schools; now, for the
most part, they come to us. \Ve prepare bibliographies for
the clubs and order books they want that are not already in our
collection. We give every possible aid to individual members,
and when a small number of books is wanted by a large num-
ber of persons, we withdraw them from circulation and place
them for the time with other books on the subject in the ref-
erence room.
Through the schools by means of supplementary sets and
miscellaneous collections we last year (ending April 30, 1905)
circulated 258410 volumes.
This, I fear, exceeds the maximum space allotted me; but I
wish to emphasize the unquestionable fact, that while some of
the best— perhaps the most fruitful— work a public library can
do is through the schools, it should have a separate organiza-
tion with no dependence or organic connection with the school
authorities. A school board has enough to do in governing the
schools, and there is plenty of work for a library board in look-
ing after the interests of a public library.
FEEDEBICK M. CHUNDEN.
FACTORY STATIONS
The stations referred to in the following paper are
used only by the employees of the factories, not by the
general public. Although they have been found sat-
isfactory b Detroit, the problems of the individual li-
brary and factory must ever be considered before estab-
lishing either deposit or delivery stations.
This paper by Aniela Poray of the Detroit Public Li-
brary was read before the Michigan Library Associa-
tion, in 1907.
Before library work at factories is actually begun it is well
to have the most important features of it decided upon. There
are two distinct types of problems to deal with in connection
with it— the library problems and the factory problems. The
former includes the important question whether the library shall
establish deposit stations or delivery stations.
By deposit stations I mean a collection of books sent to the
factory for from three to five months, the books to be issued
there on certain days, under the same rules and regulations as
at the main library. As a rule the readers have access to the
shelves. After the period agreed upon expires the first deposit
is returned to the library and a new one is sent in its place.
At the delivery stations there are no books, the library
supplies in their place a full set of catalogs and call lists. The
factory readers fill out their requests for the books wanted; on
a certain day a library assistant calls for these requests and
takes them, together with the library cards of the applicants, to
the central library. The books that are in are charged on the
cards and returned to the factory; in case a book asked for is
out, the applicant must wait until the library assistant makes
her weekly or semi-weekly call. It is not always wise to substi-
tute another book, for the choice of the library assistant may
not be satisfactory to the reader.
352 AXIELA PORAY
Each system has its drawbacks; but judging from our exper-
ience, the deposit stations seem to be the more practical. The
chief argument in favor o£ deEvery stations is the fact that the
reader ma)* select any book from the catalog, thus the contents
of the entire library are at his disposal; while in the deposit
station he is supposed to be limited to the 200 or 300 books com-
prising the deposit collection. We supply, however, the catalogs
as well as the books, and any book may be selected and brought
by the assistant on her next trip to the factory. Besides, when
a book cannot be loaned to the factory for the usual three to
five months because of its popularity, and the factory readers
are asking for it, I charge the book to myself and reissue it to
the person \\ho wanted it. This applies only to non-fiction books
for which there are no resene postals.
In our experience this plan has worked quite well thus far;
of course, if the requests were too numerous the carrying of
books would have to be abandoned in favor of more suitable
mode of delivery. The worst feature of this scheme is the fact
that the books which would be of the greatest value to the fac-
tory readers are very often those that are much in demand at
the central library- We had an illustration of this at the Cadillac
Motor Car Co. The factory readers wanted everything they
possibly could get on motor cars, in the meantime, the demand
for books on this subject at the central library was so large
that there were no books left on the shelves. The deposits are
changed quite frequently and I do not think that this system
limits to any great extent of books of our factory readers.
The next thing to be considered is the supply of books, or
rather, the source of it If a library is so exceptionally fortunate
as to possess an income adequate to its needs, I would urge the
purchase of new books, or new copies for each of the stations.
3STew, clean, attractive looking books tempt the eye. Books in
fresh bindings are invariably selected in preference to those m
soiled covers. When the library finances do not permit the
purchase of new books, the duplicate copies from the central
library are used to supply the factory stations. We compromised
by supplying some old copies with a fair sprinkling of new
ones. In instances where books were purchased specially for the
factories, the word "special" is stamped across the inside label,
indicating that this book belongs to the factory collection.
FACTORY STATIONS 353
There is a card author entry for each of these books with the
initial of the factory written in pencil in the upper right-hand
corner; these initials are changed when the books are sent to
another factorj. Special books are interchanged between the
factories, while the used duplicates from the central library are
checked off on their return and put back in circulation, \\hen
a non-fiction book of which we have only one copy is sent to
the factory) a piece of cardboard about 5 x 9 is put in its place.
On this card is noted the book number, date when the book was
loaned and the name of the factory. If a book is called for to
any extent at the central library we recall it and put it back In
circulation.
When the matter of deposit or delivery stations is decided
upon, as well as the source of the supply of books for the fac-
tories, the most important library problems are disposed of.
The factory phase of this work is to create a demand which
the library must be ready to supply.
Before I called on any of the manufactures I must confess
that I had the worst case of stage fright I ever expenenced.
After my call I realized that they were not at all formidable
people. My experience with them has been most fortunate,
except in one instance I have met unfailing courtesy and kind-
ness They were never too busy to listen, and as a body they
show far more appreciation of our efforts to reach their work-
ing people than they are generally given credit for. Still it is
well to remember that no matter how much they may be inter-
ested in our work of library extension they are business men
whose time is exceedingly limited. The entire scheme in its
minutest details must be tabulated in one's mind and stated in
as few words as possible, and there must not be an answer
lacking to any of the questions asked. If an average manufac-
turer who is at all sympathetic to our work of library extension
can be convinced that he has some space in his already crowded
factory which could be used for library purposes, everything
else is a mere detail. In one case we waited several months
until an annex was built and then established a library station.
We had some cards printed, about n x 14, calling attention
of the working people that library cards will be issued to the
applicants. These posters were hung in prominent places
through the shop. Sometimes a manager would speak to his
354 ANIELA PORAY
employees during the noon hour, telling them of our work,
commending It. I was usually there to issue the cards. Occasion-
ally I left them with a member of the office staff whose name
was inserted in the blank space of our advertising card. After
the name of the firm as a surety they were mailed to the main
library to be verified. If the applicant had no previous card we
issued him one, which entitled him to take books from the
factory, any of our branches, or the central library.
There are three duties incumbent upon the manufacturer who
has a library station in his factory: he provides bookcases or
shelves, bears the cost of transportation of the books, and be-
comes surety for his employees while they are in his employ,
his obligations ceasing when they leave. The library provides
the timekeeper with a set of cards giving the name of the card
holder, the card number, and the date of issue. The timekeeper
consults this record when some one leaves the employ, and if
there is a library card issued to this person it must be returned
free of charges before he is paid in full. Thus far we have had
one book lost and paid for by the card holder.
In the past occasionally some one from the office staff was
appointed acting librarian. But unless there is a so-called
"welfare worker" in the shop, whose duty it is to look after
the personal welfare of the working people, it would be
far preferable to have a library assistant attend to the li-
brary work. We tried both experiments and the lat-
ter is far more satisfactory. No matter how willing any one
may be, to do this means additional duties that are new, un-
familiar and must be learned. Working men and women have
enough to do, and additional duties will sooner or later fall
upon them "If you want the work done well, do it yourself."
Mr. Finck, of the W. M Finck Manufacturing Co., donated
two bookcases and established a library almost in the center
of an immense dining-room. The place is admirably lighted
and ventilated. Books are issued every Wednesday and Satur-
day, from n 130 to 12:30. During the winter months the library-
is the center of great activity; the table where the books are
issued is at times surrounded five deep. The assistant must be
able to answer questions, return and charge the books, issue
cards, all at the same time. But no one can find better-natured
people than our factory readers. The deposit station at the
FACTORY STATIONS 355
Burroughs Adding Machine Co. is in a large, well-furnished
rest room. The assistant forewoman helps to return the books,
while the library assistant issues them. The library is open
every Friday, 11:30 to 12:30. At Hamilton Carhartt's we have
a large circulation of foreign books, owing to the great number
of German and Polish employees Miss Walsh, who has charge
of the welfare work, keeps the library open every day during
the working hours, and renders excellent service. The charging
system is the same as in the central library, the card holders
being subject to all the rules and regulations governing the
library patrons in general.
We had our ups and downs in this work. We had to with-
draw two deposits, one owing to the transient nature of the
workingmen, who would apply for a card one week and sur-
render it the next. The other at one time was our banner sta-
tion, leading all the others in circulation; a change in the
management did not result favorably to the interests of our
work. The new manager was not only out of sympathy, but was
positively hostile The growth of the library work in the factory
depends largely upon the management, and its ultimate success
is in the harmonious co-operation of the manufacturers and
the library. Both of these factory stations were in the charge of
a librarian appointed from the office staff, and although I
have no doubt they did their best, still, I repeat again "Do it
yourself" It is a significant fact that I find the percentage of
workingmen and girls who have library cards exceedinly small
Factory deposit stations do not merely bring books to those who
are already users of the library, but rather create a demand
for books among those who have hitherto deprived themselves
unconsciously of the blessing of good reading. I was surprised
to find such a large number of people to whom the library was
an unknown institution. And they are not all foreigners. Over
and over again I had to repeat "absolutely no charges for books
and cards."
A library worker doing this work must be like a skillful
angler dangling a bait; not too insistent upon its being taken,
but shrewd enough to have the bait too tempting to resist.
While in the factory she must be an organic part of it, not
merely with the working people, but one of them; not friendly
to them, but rather their friend. And then, she must know some-
356 ANIELA PORAY
thing of every book on the shehes If a reader wants something
sad and lachrymose, it would be fatal to one's reputation to sug-
gest the "Virginian" or "Helen's babies." When a young woman
asks for a good love story it will never do to recommend
Dickens, or even Scott, and insist that either of the two is in-
finitely better than some novel m modern setting by a modern
author. From a literary point of view we may be right, but we
ought to cater to her taste to some extent so far as it is not
unwholesome.
Nine-tenths of our factory readers are girls, and the ques-
tion what they should read has often been discussed. Every one
engaged in library work must admit that there is a wide dis-
crepancy between our idea of what the people should read
and what they actually will read. In selecting the books for a
factory station it is well to bear in mind the homely saying
that "you can bring a horse to the water, but you cannot make
him drink it" There is no doubt that both men and women
prefer fiction to other classes of literature, but this predilection
for the romantic literature is not confined to factory readers
alone- It is the spirit of the age. The large percentage of fiction
read in every library notwithstanding all the efforts to the
contrary, proves that it is almost useless to struggle against it.
Some day the pendulum will swing back and the public will
clamor for some other class of reading.
Magazines like Harper, Century, Scribner and McClure's
make excellent substitutes for novels. There is a sufficient
amount of fiction in every one to make them interesting, and still
the non-fiction looks attractive, with good illustrations telling
part of the story, and tempts the reader to go on, read the rest
and find out all about it Some girls tire eventually of the hair-
breadth escapes and the imaginary kingdoms with beautiful prin-
cesses waiting to be rescued by some gallant American. We
watch for this, it is our opportunity, and we try to make the
most of it. But it is useless to attempt to dictate even in the
gentlest manner to our factory readers what they should read.
There is no doubt that the influence of this -work will be in
time felt at the factories. There are now a few girls who are
studying the English language with a grim determination to
know something about it, and you must remember that the time
for their studies comes after a long day of hard work. The
FACTORY STATIONS 357
desire to use better language is almost universal among the
girls, who frequently ask for books on this subject As a body
the factory girls are happy, cheerful and large-hearted. Many
of them are gentle-voiced, well bred, innately refined girls,
who are trying hard to keep step in the universal march towards
better and higher things of life. I do not say that they possess
all the virtues under the sun; in common with the rest of the
children of our great human family they have their faults,
but they have also their virtues. If you know them well, know
them intimately, you will realize that their strong points out-
weigh the weak. It may not be out of place to mention here,
that I hear far more slang in a car filled with the high-school
boys and girls on their way home than in any of the factories.
Occasionally I am asked for books on domestic science;
this spring there was much demand for books on gardening.
Biographies are sometimes asked for, irrespective of the sub-
ject. They want to know about men and women whose lives
were spent in doing things instead of dreaming them. No mat-
ter if it is fiction, history or biography, there must be plenty
of action in it. It do not say that the percentage of non-fiction
reading is large; I realize that many will continue to read
novels exclusively, but the novels provided by the Detroit Public
Library are good and wholesome, even if they are not always
considered the best literature from our point of view.
For the sake of reports and statistics it may sound well
to say that certain factories were supplied with books on phil-
osophy, sociology, science, etc, But will they be read or will
they serve merely as a monument to good intentions? It is
not enough to supply books; the fact that they are standing
in some corner forgotten and unread does not mean library
work in the factories. Their material presence is of little value,
unless they are read. Books that are never opened will not
prove very important factors in the lives of our workingmen
and women. Better a good, wholesome novel, wept over, or
laughed over and enjoyed, than the best book written of which
after the first twenty pages the reader will tire and leave it
unread. Do not let us aim too high, lest we fail to hit the
mark.
A LIBRARY EXPERIMENT IN PRISON WORK
As chief of the Traveling Library Department of the
Queens Borough Public Library, New York City, in
August, 1915, Miss Elizabeth D. Renninger received a
call from the New York Prison Association, the object
of which was to ascertain what the library could do for
the prisoners in the Queen's County jail, Long Island
City. The suggestion was that one satisfactory way of
helping the prisoners was to place in the jail a carefully
selected collection of books, to be administered by trained
assistants from the library. A scheme for service was
outlined, but before recommending it to the chief libra-
rian proper safeguards were assured the assistants sent
there. What follows is a report on how the experiment
worked out.
As chief of the traveling library department of the Queens
Borough Public Library, in August I received a call from Philip
Klein, of the New York Prison Association, the object of which
was to ascertain what the library could do for the prisoners
in the Queens County Jail, Long Island City.
I suggested that the one satisfactory way of solving the
problem for the real help of the prisoners was to place in the
jail a carefully selected collection of books (five hundred or
more), the same to be administered by trained library assistants
from this department. I then outlined the scheme of service
I had in mind, stating that, while favoring this form of ser-
vice, before recommending it to the chief librarian I must be
satisfied that the assistants sent to the jail would be properly
safeguarded — subject to no annoyance.
The proposed plan delighted Mr. Klein, who assured me I
need feel no hesitancy about sending my girls to the jail. How-
ever, we agreed that before a decision the best plan was for
us to visit the jail, meet the warden, and talk things over on
36o ELIZABETH D RENNINGER
the spot In pursuance of this plan, a few days later Mr. Klein,
Warden Robert Barr, the acting chief librarian, and myself
met at the jail, where again the details of the scheme were
outlined, the possibilities discussed.
\Ve found the warden unusual; a man uho inspired con-
fidence. Rigid, yet sympathetic, he heartily endorsed our plan
for supplying the prisoners with books, recognizing among other
things that it would greatly help him in the discipline. Anxious
for the books, ready— both himself and his staff — to meet our
ideas of successful library administration at all points, as we
toured the prison to settle practical details, we found him most
helpful; moreover, he agreed to be personally responsible for
the girls, assuring us that we need feel no more hesitancy about
sending them to the jail than elsewhere.
As a result of the conference, it was decided to recommend
the placing of two separate collections in the jail1 one in the
women's ward, in a room just off the sewing room, the other
in the corridor, just outside "the Cage," or men's ward — the
women to receive their books personally from the assistants;
the men to be served through the gratings, lists of the books
having been previously checked to indicate their choice.
All this having been at last decided, as he left us at the end
of the conference, Mr, Klein exclaimed fervently: "God bless
Queens Borough!" If the prisoners had known the part played
by Mr. Klein in securing them their new privilege, they would
have shouted: "God bless our friend Klein!" — for that is just
what he is to the prisoners— not of Queens Borough alone.
Informed through Mr. Klein of the scheme of service pos-
sible for the jail through the Queens Borough Public Library,
within a week application for the same was received by the
chief librarian from Dr Katharine Bement Davis, commis-
sioner of correction of the city of New York It was of course
granted and the selection of two live collections of books be-
came our next interest.
Facing our problem of book selection, from data secured
at the jail, we learned the following: the prisoners were short-
timers; largely from the common walks of life — a number of
foreign-born and hyphenated Americans being included. There
were, too, a number of penitentiary men — housed at the jail
LIBRARY EXPERIMENT IN PRISON WORK 361
because of crowded conditions on Blackwell's Island; also the
court prisoners.
Considering these determining facts, we began reaching out
for the right kind of books, keeping well in mind the following
principles of selection: (i) The books must be recreational,
practical, inspirational, (2) they must be cheerful; (3) there
must be no dead wood; (4) the collection must include a fair
number of carefully selected, well illustrated juveniles (largely
for foreigners) ; (5) also foreign books. Since we had been
warned that at first we might lose a number of books, consid-
ering, too, the fact that the prisoners were short-timers, we
decided that in the initial collections it would be wise to send
partly worn books, leaving them at the jail until ready for
discard
Having gathered in our books, in addition to a generous
allowance of live fiction, the men's collection contained: Books
of adventure and travel (in the polar regions, the gold fields,
the jungle, round the world); out-door books; books on ani-
mal life (Bostock, Hagenbeck, Vivian, Thompson) ; physical
culture books, including hygiene and athletics; books covering
practical farming, gardening, poultry raising, the self-support-
ing home; books of discovery and invention, including auto-
mobiles, airships, submarines; mechanical, electrical and sci-
entific books; patriotic and civic books, including poetry; books
of heroism and chivalry; books on ethics (social, business,
personal) ; easy books for foreigners, including primers and
dictionaries; books covering practical sociology and the prob-
lems of the day; humorous books (Clemens, Dooley, Shute,
Wilder) ; books suggesting social activities (magicians' tricks,
puzzles, conundrums, etc.) ; books on western life, including
the Indian, the pioneer, the trapper, the cowboy; life in the
army, navy, at West Point; books on Panama and the Canal;
books covering Italian, Irish, German, and American life and
character; lives of Boone, Columbus, Custer, Damien, Edison,
Lincoln, Perry, Steiner, Washington, etc.; together with much
attractive collective biography and history, etc., etc.
The women's collection included: Books on sewing, dress-
making, knitting, crocheting, lacemaking, and basketry; domestic
economy, including cooking, serving, and waiting; books on
gardening, poultry culture, the self-supporting home; books on
362 ELIZABETH D. RENNINGER
child study and infant care; hygiene and beauty books; books
on ethics; humorous books; books of romance, legend, and
chivalry; books about animals; astronomy, popular science, and
books on music; puzzles, charades, and other social activities,
poetry; lives of Queen Elizabeth, Mary Queen of Scots, Em-
press Josephine, Queen Victoria, Florence Nightingale, etc. ; love
stories of famous people; work in the world done by women;
books about New York old and new; together with books of
tra\el, history, general literature, collective biography, and
fiction.
The opening day, September 10, was hard but most interest-
ing Armed at the jail, we found our corner of the women's
ward upset because of repairs; but, the prisoners lending a
hand, the cases and boxes of books were quickly carried to
their destination and placed, a temporary table was set up in an
adjoining room, the books were unpacked and arranged upon it
—the titles reading from each side of the table. Then our
charging outfit arranged, floor by floor the women were sent
in to us, first registering — giving name and cell number — then
selecting and having their books charged. Thus in an hour's
time we registered 88 women and gave out 87 books, allowing
on this occasion but one book to each borrower— judging this
to be wise until we saw in what shape they were returned at
the end of the week.
The women — old, young, colored, foreign— all seemed de-
lighted with the books and eager to read. It was amusing
to hear their comments. Picking up a life of Florence Night-
ingale, one woman said to me: "How charming! Is this book
as interesting as the TLives of the queens' Have you the TLives
of the queens'? I'd like to read that book again." Then, to
her companion: "Oh, here is *Helena Ritchie'! It's fine. It
was played, you know . . . Let's see, Sally' Oh, you have
'Keeping up with Lizzie*. That's great fun ... Here, Maude,
take this one— 'One year of Pierrot'. If you don't like it, I'll
swap with you. I tell you this is a dandy collection of books !"
Having finished in the women's ward, and the books not
circulated having been put away safely in the case by the
women prisoners deputed by the matron, at once we hurried
down stairs to the men's ward. Here we found the case placed
and filled with books, the residue in the open boxes lined up in
the corridor.
LIBRARY EXPERIMENT IN PRISON WORK 363
While we dispatched the work of the women's ward, Mr.
Klem, according to program, distributed lists to all the male
prisoners, requesting them to check the titles preferred. Con-
sequently, when we came downstairs the checked lists awaited
us Realizing, however, that in the limited time at our disposal
it would be impossible to circulate the books as planned— since
they were neither arranged nor all unpacked — we decided, for
that day at least, to give out the books as we had in the women's
ward. But the real question was how to work at all in such
very limited space.
However, two small tables were placed, and "the Cage"
door being unlocked, the men filed out, registered, selected their
books as best they could, had them charged, made room for
the next in line. It was slow, unsatisfactory work— even the
warden recognized that. Fortunately, the men were orderly,
patient, helpful, and so somehow we got through. In an hour
and a quarter we registered 130 men and circulated the same
number of books. Many specific titles were asked for as sug-
gested by the lists, the men's interest having been caught by
books on electricity, mechanics, history, science, wild animals,
and life in the open — the most popular book, as indicated by
the checked lists, being the "Prisoner of Zenda."
Having finished with the men, the warden, Mr. Klein, and
myself held a second conference. Realizing that we could not
work either efficiently or comfortably in the space available
outside the men's ward, the warden invited me to take a look
at the court inside the Cage. He had not suggested it before,
he said, because he understood my responsibility to the girls
and how we would feel about going into the Cage ; but it would
be all right; and, unfortunately, at present, it was the only
available space in which we could work effectively. Later there
would be a new wing where things could be made more com-
fortable.
As a result of this second conference, it was decided that
we would come to the jail one afternoon a week; that the
books in circulation should be collected prior to our coming;
that we would try serving the men inside the Cage.
Having bearded the lion in his den, never shall I forget
our experience of September 17. Imagine an oblong open
court covered with a skylight, the two narrow ends largely
364 ELIZABETH D. RENNINGER
window surface, the walls on the long sides rising five stories
high, each story a tier of cells, each cell opening out upon a
narrow balcony or passageway, the balconies enclosed from
floor to skylight with strong iron bars, the floors connected
near one end by a steel staircase.
So much for background. Now, on the main floor, picture
to yourself a long, improvised table extending practically the
length of the court to the stairway; upon the table one hun-
dred and fifty books being placed and arranged by a half dozen
prisoners; two librarians busily engaged in slipping them. As
one of those librarians, glancing up, never shall I forget the
sight. Out on the balconies, gazing at us curiously through iron
bars — yes, as far as the eye could carry— what a human zoo!
It was appalling. Nor did it help much to drop the eyes, since
all about us striped figures met our gaze, seated on the benches
about the walls — these the occupants of the first-floor cells.
Suffice it to say we glanced up seldom; simply worked busily
away, watched over by a keeper stationed near the entrance.
But, the books being slipped, presto, the scene changed. Like
magic the balance of the books were brought in from the case
outside, lined up on the table — a row of titles reading from each
side— the foreign books bunched at one end. Then, prelimi-
nary preparations completed, abandoning the long table to the
prisoners, we established ourselves at the charging table near
the entrance, and the men were sent in to us by the keepers —
tier by tier, floor by floor, surrounding the table, selecting their
books, falling into line, presenting themselves at the charging
table where — stating cell number and name — their borrower's
pockets (filed by cell number) were given to them, the books
being charged by a second assistant, the line filing steadily by
until all were served. Then, the last man having selected his
books, like magic books and table disappeared, so that, the last
book charged, turning, one of my assistants cried out to me
in wonderment : "But . . . Miss Renninger ! Did they take all
the books? And where is the table?" Gone, and 185 volumes
given out satisfactorily in less than an hour. As preparations for
supper begin at 4 p. m., this dispatch delighted the warden,
since it meant that the routine of the prison need not be upset.
Moreover, we too were pleased, since we recognized that,
with the exception of minor details, the problem of successful
LIBRARY EXPERIMENT IN PRISON WORK 365
administration was now solved. Yes ! for with lists of the books
posted in all the corridors, a bulletin board m the court posting
announcements, privileges, etc., the books themselves comfort-
ably accessible to a large number of men at one time without
crowding; a small cabinet case containing dictionaries, an en-
cyclopaedia, primers, etc., available at all times for prisoners
with student inclinations; prisoners at our disposal for page
work— surely all this pointed unmistakably toward efficient civic
service.
And here, just a word about the prisoners as library helpers.
Keen to work, eager to do things, in a few weeks they became
amazingly efficient; in the work of slipping, separating the
fiction, arranging the non-fiction by class number, keeping the
library assistant supplied with slipping material, deftly remov-
ing the books when slipped to the far end of the table; also
hunting up the few delinquents, bringing in the books from the
case outside, later removing those not circulated— all this sat-
isfactorily and apparently of their own volition, thoroughly en-
joying the work, saving us one assistant.
So much for the administrative problem. Aside from that,
one of the most interesting, as well as gratifying, features of
the experiment has been the number and character of the books
circulated. Open ten times, almost every book registers from
two to eight or ten circulations; the classed books showing a
remarkably good use— almost every book in the men's collection
having circulated at least once; most of them four, five, and
six times.
Roughly summarized, the following books in the men's ward
have circulated every time : Fiction— "Prisoner of Zenda," "Man
without a shadow," "Adventures of Gerard," "Hound of the
Baskervilles," "Taming of Red Butte Western," "Trimmed
lamp," "Lucky seventh," "The mystery," "The Virginian," "The
Squaw man"; non-fiction— "Masters of fate," "Land of the long
night," "Story of the cowboy," "Story of the wild west," "In-
dian fights and fighters/' "Careers of danger and daring."
Other popular titles having circulated almost every time are
as follows: Fiction— "Long trail," "Big league," "Mystery of
the lost dauphin," "The barrier," "Street called straight," "firew-
ater's millions," "Lost leader," "Bob Hampton of Placer," "Gold
brick," "Kidnapped," "Mysterious island," "Study in scarlet,"
366 ELIZABETH D. RENNINGER
"To have and to hold," "Simpkms plot," "Between the lines,"
"Simon the jester," "White fang," "Arizona nights," "Under
the red robe," ''Captain Macklm," "Man who could not lose,"
"Better man," "20,000 leagues under the sea," "Gentleman of
France," "Captain of the Grey Horse Troop"; non-fiction —
"Scientific ideas of to-day," "Beasts and men," "Daniel Boone,"
"Two spies," "Famous Indian chiefs," "Book of discovery/'
"Mr, Dooley says," "Magician tricks," "Rough riders," "Cali-
fornia the golden," "Blue jackets of '98," "Border fights and
fighters," "Ranch life and the hunting trail," "Wild life at
home," "Adventures of hunters and trappers," "Story of Gret-
tier the Strong," "True story of the United States," "Irish life
and character," "In African jungle and forest," "All about
airships," "American battle ships," "With the battle fleet," "Win-
ning out," "Fire fighters and their pets," "Heroes of modern
Africa," "Tenderfoot with Peary," "Red book of heroes,"
"Heroes of the crusades," "Famous cavalry leaders," "Famous
frontiersmen/7 "Heroes of the navy in America," "Story of the
American Indian," "Among the great masters of oratory," "Ro-
mance of mechanism," "Electricity of to-day," "Innocents
abroad," ''Romance of modern chemistry," "Manual of practical
farming," etc,, etc.
Among the women, fiction is liked best. Aside from that,
biography, poetry, and the love stories of noted people seem
to be most read. Among the most popular books, we note the
following : Fiction — "Turn of the road," "Lady with the rubies,"
"Thelma," "Girl of the Limberlost," "Shepherd of the hills,"
"Prisoners of hope," "Daughter of Eve," "Cardinal's snuffbox,"
"Heart of the hills," "Pandora's box," "Molly Make-believe,"
"Only a girl," "Prodigal judge," "Simon the jester," "Right
of way/' "At the foot of the rainbow," '"Love me little, love
me long/' "Master's violin," "Romance of Billy Goat Hill,"
"Rebecca of Sunnybrook Farm," "Calling of Dan Matthews";
non-fiction— "Florence Nightingale," "Home life in Italy,"
"Story of my life" (Keller), "Fairy Queen," "Shakespeare story
book," "Lo\e affairs of Mary Queen of Scots," "Love of an
uncrowned queen," "Prisoners of the tower of London," "Stories
from Dante," "Why men remain bachelors/' "Social life in old
Virginia/' "Woman's way through unknown Labrador," "Charles
Dickens/' "Sunnyside of the street," "Wagner's heroines,"
LIBRARY EXPERIMENT IN PRISON WORK 367
"English poetry," "Through the gates of old romance," "Life
of Queen Victoria," "Some famous women," "Story of my life"
(Terry), "Lincoln's love story," "What all the world's a-seek-
ing," "Practical sewing and dressmaking," "Twentieth century
puzzle book," "Dames and daughters of the young republic,"
"New York old and new," "Making of a housewife," "Smiling
round the world," "Girls' life in Virginia before the war," "One
I knew best of all," "Courtship of Queen Elizabeth."
In addition to the English books, we have had urgent calls
too for foreign books. In response to the demand, we have
supplied and circulated French, German, Italian, Polish, Yiddish
and Hungarian books, the largest proportion being Italian and
German.
A number of interesting interchange requests have come to
us from both departments at the jail. The chief demand of
the male prisoners has been for English dictionaries — the re-
quest coming again and again. Requests have also been made
for a cyclopedia, a dictionary of legal terms, the World Al-
manac, an advanced arithmetic with answers, English for Ital-
ians, books on drawing, German for Americans, a Turkish
Bible written in Greek letters, an English Bible, requested by a
negro, etc., etc.
In the women's ward we have had requests for primers (in
order to learn to read), Longfellow's, Burns' and Milton's poems,
"Legends of Sleepy Hollow," books to read aloud, book of rag-
time songs (wanted by a negress because she got so tired and
wanted to amuse herself) ; also from a certain mother and
daughter the following requests: Books on gardening, pigeons,
poultry raising— the Philo system preferred; "In tune with the
infinite," Farrar's "Great men," F. Hopkinson Smith's "Nor-
mandy," Emerson's "Essays," Milton's "Paradise lost," an as-
tronomy—Herschel preferred, Mrs. Schuyler's book on the
breeding of toy dogs— "an English publication, you know!"
Upon our arrival at the jail one afternoon we were informed
by the warden that we were to have our pictures taken— a
flashlight — for Commissioner Davis. We had thought of having
a picture taken for the library, but were afraid it was impos-
sible, so had not mentioned it. Strange to say, the men did not
object at all to the picture; wished to be in it We were par-
ticularly amused at a certain young Italian, one of our helpers,
368 ELIZABETH D RENNINGER
who so entered into the spirit of the occasion that he deceived
even us. Bringing his books gravely to the charging desk, he
held them out, but when Miss P tried to take them, he held
back, explaining with great naivete that he was just pretending
to have his books stamped, so the picture would be natural
And then, alas, one of life's little ironies! In the picture he is
completely blotted out by another man. The picture, unfortu-
nately, gives no idea of length; unfortunately, too, a life-sized
colored gentleman blots out the warden; otherwise it is fairly
satisfactory, as picturing one corner of the court
As, systematically and efficiently, we developed our scheme
of library service for the prison; as time passed and there was
opportunity to gauge somewhat the effect of the books on the
prisoners, the satisfaction of the warden became ever greater.
Apropos of going into the Cage, he said to me one day : "You
have no trouble, have you? — no annoyance of any kind? In the
first place, the men are too pleased with the books and what
you are doing for them to try any foolishness, and, in the
second place, they know better, because the least nonsense would
settle the book question for the perpetrators and they are too
keen on them to take chances; and, anyhow, they don't want
to,"
I assured him that we had absolutely nothing to complain
of— not the least thing! Only— as I could not come over
every time after the work was thoroughly systematized, I still
felt reluctant to send the girls alone into the Cage— not through
fear of annoyance, but ... oh, well! I just did not like it-
all^ those men staring at them curiously from the balconies
while they were slipping the books.
At this the warden smiled, and said: "Yes, I understand,
but it will not be for long. Now you are a novelty, and of
course the men notice what you have on and what you do,
but there is no disrespect about it, quite the contrary, and pretty
soon we will have the new wing completed; then we can man-
age it differently." That is all he said, but after that, while the
slipping was being done, I noticed that the balconies were com-
paratively empty, many of the men, I imagine, being sent into
the yard at that time, or to the other end of the court.
That the prisoners in both wards appreciate the books is
shown conclusively by the care they take of them as well as
LIBRARY EXPERIMENT IN PRISON WORK 369
the large number read. Due to Mr. Klein's warning, in the be-
ginning, before sending the books to the jail, we tipped on
the first page of each book a slip which read: "If you wish
another book next week, take good care of this one. It must
be returned in good condition."
Consequently, although many of the books were partially
worn, as yet we have done no mending. Considering the fact
that all the books have circulated, being read not once each time
circulated, as shown by our records, but a number of times —
by cellmate and friends along the same corridors — this is cer-
tainly noteworthy. But neither have we lost any books — not a
single volume; and of this the warden is very proud — he or his
head-keeper clearing up the delinquent list each time the station
is open; also seeing to it punctiliously that the prisoners dis-
charged or transferred leave their books in the office before go-
ing out.
Considering all this, it may be fairly claimed, I think, that
our experiment in prison work has justified itself; will perhaps
eventually become a potent force in civic and social betterment.
PARCEL POST
Books had been sent by mail from libraries to bor-
rowers before the establishment of parcel post service,
but postal rates were almost prohibitive for popular use,
and attempts made at intervals for the reduction of post-
age rates on library books had been unsuccessful. As
early as in 1889 the Brooklyn Library reported sending
books by mail. However, it was not until March 16,
1914 that book packages weighing more than one-half
pound were admitted to the mails at parcel post rates.
This service has not been utilized to the extent that had
been hoped, and very little has been written on the sub-
ject
A PARCEL POST LIBRARY SYSTEM
A short article on parcel post service in Wisconsin
appeared in the American Review of Reviews for 191 S,
describing the library service furnished by State Li-
braries in Wisconsin to people who will pay parcel post
transportation charges. This service goes to the re-
motest parts of the state, sometimes two hundred and
fifty miles from the library and in many cases the books
are borrowed by the teacher or the leading business man
and by them circulated throughout their community.
Twenty years ago Frank Hutchins, with a sympathetic under-
standing of the book hunger of the boy and girl on the farm,
instituted the traveling library system in Wisconsin, which
enabled any group of citizens to place in their midst a box of
the best books in the world. To get these books, however, re-
quired united action and a certain community spirit on the part
of the applicants. There are sections so sparsely settled that
there is no hope for united action. Some time ago the State
Library Commission made a house-to-house canvass in a pioneer
territory covering one hundred and fifty square miles in the
northern part of the State. It found only twenty-one homes. Five
of these twenty-one had no book, not even the Bible, and four
more had nothing except the Bible.
Further to carry out the Hutchins idea, and to enable the
single individual to obtain a book even though no other in-
dividual joined with him, the parcel-post system of delivery
of books was established by the State.
Andrew Carnegie has spent several ordinarily large fortunes
erecting library buildings in many cities over the United States.
Doubtless as much good will be accomplished by Matthew S.
Dudgeon, secretary of the Wisconsin Free Library Commis-
sion, as the result of his founding a parcel-post library system,
accessible alike to the people in city and country, wherever
374 WISCONSIN LIBRARY COMMISSION
(he mail-pouch of Uncle Sam is carried. This idea is no more
acclimated to \\ isconsin than to any other State or community.
Toda> it is rapidly growing to oak in the forest.
Once a farm lad, Dudgeon remembered how as a little boy,
with his face against the "window-pane in the old farmhouse,
he waited to see only a team pass on the roadside to break
his loneliness. It is this dreariness of the round of pasture,
potato-lot, and cornfield that will require the ingenuity of men to
alleviate before they can stop the unending migration of the
youth of the country from the farm
When the parcel post was extended to book shipments, an
idea struck Librarian Dudgeon, which may help solve the country-
life problem. Located in Madison were four libraries with an
aggregate of about half a million books and pamphlets owned
by the State. The most famous is the State Historical Library,
which has become a Mecca for students delving for inaccessible
information and original history source material Came here in
his journeys as a student, Theodore Roosevelt, gathering facts
for his since famous "Winning of the West," — and scores of
others.
Now, why not furnish these books to individuals where
libraries are unknown, asked the librarian of himself. These
State libraries belong to the taxpayers, he reasoned, and they
are as much the property of the lone settlers on a clearing in
northern Wisconsin as they are of the citizens of Madison or
the students of the State University situated there.
After consulting a parcel-post map, he called in the news-
paper representatives and gave them this story: "Hereafter the
State will loan any book in the State's libraries to citizens who
will pay transportation charges." These charges, he figured,
should not exceed five cents a volume.
The ink of the first announcement was scarcely dry when
the following letter was received from a little post-office the
library clerks had never heard of before:
Gentlemen • Kindly send to the undersigned at address given,
Evers Touching Second. If I cannot get this, send me in-
stead, Matthewson Pitching in a Pinch Five cents in postage
is enclosed.
"Touching Second" was promptly sent to this baseball en-
thusiast, and thirteen days later the same lad sent for "Pitching
in a Pinch."
PARCEL POST LIBRARY SYSTEM 375
The second letter ran as follows: "Will you kindly send me
some material on onion culture, something that would be prac-
ticable for Wisconsin farming?" Then came scores of letters
asking for books that give information on weeds, mushrooms
common to northern Wisconsin, Germany and the next war,
dairying, including milk production, the care of babies, diseases
of animals and feeding, handy farm devices, practical silo con-
struction, repairing automobiles, and requests for fiction rang-
ing from Scott and Dickens to Churchill's "The Inside of the
Cup" and Porter's "Laddie." During the first eight months 743
requests were received This seems small when compared with
the volume of business of city libraries, but its importance can-
not be measured in numbers alone.
Looking over the applications it is evident that the service
goes to the remotest districts of the State, sometimes 250 miles
from the State libraries Some of the post-offices are unknown
except to the postal guide. Many of the applications are from
school teachers, who are getting the books not to make them
available for one reader, but to make them available for the
entire school. Often, too, some business man or community
leader will get a book that is much in demand and relend it
to all around him. For example, one banker borrowed two
books— Fraser : "The Potato"; Putnam: "The Gasoline Engine
on the Farm" The books were retained so long that an in-
quiry brought the statement that both books had been circulat-
ing rapidly among a large number of different fanners; and
the request that they be left longer, since the banker had a
memorandum of many other farmers who wished to borrow the
books as soon as they were obtainable. With each month the
number and varying character of the orders have increased
as information about the new plan is disseminated. With the
reopening of the schools the volume of requests has nearly
doubled.
The relative ratios of the character of books ordered are
at variance with city library statistics generally. With the lat-
ter fiction comprises 70 per cent of the books loaned. Of the
first 743 orders received, which is characteristic of recent
orders, 251, or 34 per cent, were fiction; 181, or 24 per cent.,
were for books on agriculture and home economics; and 311,
or 42 per cent., related to history, science, biography, and travel.
376 ST. LOUIS PUBLIC LIBRARY
Applicants must sign a statement, to be verified by the post-
mastei, teacher of the rural school, or some other responsible
person, that the book will be carefully protected and will be
returned after fourteen days unless an extension of time has
been granted.
A short account of the successful operation of the
parcel post plan was reported by the St. Louis Public
Library shortly after the admission of library books to
parcel post rates. (Lib. Jr. 1914, p. 405)
Advantage of the new parcels post rates for books has
been taken immediately by the St. Louis Public Library. Since
March 20 any registered library user has been able to order
books from the Central Library to be sent by parcels post. A
deposit is made in advance at the library to cover postage.
One cent for wrapping books is added to the regular zone rates
Orders for books are given by telephone, by mail, or in person
at the library. In case the regular library card is not available,
a special card is issued. Books may be returned by parcels
post. No deliveries from the central library to the post office
are made after 5:30 p.m. To secure quick service by telephone,
the library user mentions the words "Parcel post" as soon as
connected with the library. Including one cent for the wrap-
per, the cost of having books delivered in this way in the city
and the suburbs is six cents for the first pound, and one cent
more for each added pound. Books weighing less than eight
ounces are sent as third class matter, at one cent for each two
ounces, with one cent added for the wrapper.
The Queens Borough Public Library also reported
success in operating the plan. (Lib. Jr. 1914, p. 937)
The Queens Borough Public Library has put into effect in
three of its branches a system of parcel post delivery. The
idea was derived from the Bulletin of the Washington Public
Library, under the Hbrarianship of Mr. George F. Bowerman,
and his methods adopted in toto. The borrowers make a de-
posit of $1.00 and all postage paid by the library and fines due
are punched off on his card. Members return books at their
own expense, sending a list of preferred books with their
card for punching in a separate envelope by letter postage. The
PARCEL POST LIBRARY SYSTEM 377
library retains a duplicate of the member's card so that the
account is always the same. The member can have the un-
expended balance returned at any time on request.
The public libraries of Chicago and Kansas City re-
ported progress of parcel post service in their respec-
tive libraries through the Boston Book Company's Bul-
letin of Bibliography, (v. 8, No. 3 : 64; No. 2 : 35)
Parcel Post Book Delivery
The Chicago Public Library has made the Parcel Post avail-
able to its borrowers by issuing two cards, one blue, one yellow,
3x5 inches with rounded corner.
The yellow card is reproduced on page 63 (of magazine).
It will be noted that around the edge are figures adding up to
100 cents, which are punched out as the money is needed On
the back of this Subscriber's Receipt Card are spaces for book
numbers and loan dates
The blue card has the same record of 100 cents around its
edges and the registration number, name and address of bor-
rower at the top. Printed on the blue card are the following
rules which the borrower by signing at the bottom agrees to:
BOOK DELIVERY BY PARCEL POST
Any registered borrower, upon depositing one dollar to
cover the cost of mailing books, may participate in this service,
subject^to the general rules of the Library governing book loans.
A receipt card will be furnished, and the various charges for
postage will be punched on this card so that it will at all times
show the balance to the credit of the borrower
Loan period (2 weeks) begins on date of mailing, not date
of arrival at destination In like manner loan period ends on
date of return mailing, said date in case of doubt to be deter-
mined by the postmark Fines for over-due books will be as-
sessed in accordance with this rule.
In all cases of doubt or dispute the Library records must be
accepted as accurate and conclusive evidence.
Responsibility for losses or damages incidental to transpor-
tation ^ must be borne by the borrower.
Shipment of books made only when the card accompanies
the order One renewal for additional two weeks is permitted.
When renewal is desired, books need not be sent in, but bor-
rower's card must be mailed for restamping
378 ST. LOUIS PUBLIC LIBRARY
Books to be returned by parcel post must be securely wrapped
and tied, but not sealed. Damages or excess postage charges
caused by careless wrapping will be assessed against the sender.
Sender's name and address preceded by the word "From" must
appear on the wrapper.
No book will be mailed from the Library unless balance re-
maining on deposit is sufficient to cover all charges. When
credit balance falls below ten cents, borrower will be notified
to permit prompt remittance for renewal of deposit Postage
for correspondence relating to parcel post shipments will be
charged against deposit.
Any unexpended balance remaining on deposit will be re-
funded to the depositor on application.
The borrowers are requested to state on their orders the
limit of time in which books will be of use, if it is not possible
to send them promptly because in circulation at the time of
request
Books may be sent from or to Library by parcel post at the
following rates:
Local Zone Local Zone
Weight Rate Rate Weight Rate Rate
lib. $0.05 $005 4lbs. $0.07 $0.08
albs. .06 .06 5lbs. .07 0.09
3 Ibs. .06 .07
The above conditions are understood and accepted by the
undersigned
Books by Parcel Post
The following notice in use by the Kansas City Public Li-
brary is timely and will be a help to other libraries.
SUGGESTIONS FOR LIBRARY SERVICE THROUGH PARCEL POST
Books may be sent from or to the Library by parcel post
at the following rates:
First Zone
Weight Local rate Zone rate
1 lb. $0.05 $0.05
2 .06 .06
3 .06 .07
4 .07 .08
5 ,07 .09
PARCEL POST LIBRARY SYSTEM 379
Books will be delivered by parcel post if postage and library
cards are received with request Since it may be impossible to
fill requests immediately, please state the limit of time in which
the books will be of use to you If they cannot be supplied
within that time, postage will be returned
Borrower is responsible for books until they are receded by
the library Books lost in post must be paid for by borrower,
as they are mailed at his risk.
Send a card and 6 cents to the library for each book de-
sired If on the shelves, same will be mailed immediately. If
less postage than received is required, excess will be returned
with book. If additional postage is required slip stating amount
due will be placed in book pocket and card held until cleared.
If postage is due, place same in book pocket with postage due
slip, when book is returned If book asked for is not on shelf,
card and postage will act as a reserve, and book will be sent
when available.
In figuring overdue penalties, subtract date book is due, as
shown by card, from date returned, at 2 cents per day: viz:
date stamped on card 2, date returned 5, 3, days overdue, or 6
cents; or, date stamped on card 28 (month of 31 days), date
returned 4, 7 days, 14 cents. Overdue penalty will date from
time of deposit in post office. When returning overdue book,
place postage covering penalty in book pocket.
If a card is held for fine or postage, no book \\ill be issued
on card until cleared.
To return books to the library by parcel post, books must
be well wrapped, taken to post office or substation, prepaid, ad-
dressed to Kansas City Public Library, Kansas City, Mo, with
sender's name and address on package. Printed labels (see
sample below) will be furnished patrons at library. Borrower's
card must be left in the pocket in the book. Do not seal pack-
age, or first class rate will be charged Do not leave package
on mail box If another book is desired, enclose list and postage
Labels on books delivered by parcel post will show amount
of postage necessary for their return. If not received by parcel
post, weigh and use rate given on labels furnished by library
Books (other than those limited to 4 or 7 days) may be
reserved and sent by parcel post on deposit of library card
and sufficient postage to cover carriage If a postal card (or I
380 KANSAS CITY PUBLIC LIBRARY
cent additional) is left, the patron will be notified on mailing of
book.
It is desirable that patrons using the parcel post send in a
list of several titles desired, arranged in order of preference.
Requests will be filled in order of list arrangement.
Books cannot be sent on telephone request, unless the card
of the applicant is in the library, together with a deposit to
cover postage.
Return label (gummed") , actual size 5X3 «w.
From
Address
Kansas City Public Library
Parcel Post Rate
Weight First Zone Ninth a*d Locust
Local Rate Zone Rate
1 Pound $0.05 $0.05
2 Pounds .06 .06 „ „.. ,-
3 Pounds .06 .07 Kansas City, Mo.
4 Pounds .07 .08
5 Pounds .07 .09
8 oz. or under, ic. for each 2 oz. or
fraction.
HOME DELIVERY OF BOOKS
One of the earliest references to the delivery of
books to homes of individual borrowers was made in his
report on Branches and Deliveries by Hiller C Wellmaa,
in 1898, referring to the Milton, Mass., Public Library.
It was remarked that the simplest form of delivery is not
a station, but a home delivery by messenger. The pro-
cedure for house to house deliver}' in most cases was for
the library to supervise such delivery service carried on
by an outside agency. The problem of adjusting the ex-
pense has probably been the greatest difficulty to over-
come.
HOME DELIVERY OF BOOKS
The delivery of books to the homes of readers was a
new feature tried in some Massachusetts public libra-
ries and the progress of the idea was reported upon by
the Committee on Library Administration of the A.L.A.
in 1902, This committee consisted of Killer C. Well-
man, William R, Eastman and Nathaniel D. C. Hodges,
who prepared the following report, read at the Mag-
nolia Conference of the A.L A. in July, 1902.
Delivery of books at the houses of readers is a new feature
tried by a few libraries. The committee has received reports
on the subject from Milton, Somerville, and Springfield, Mass.
In Springfield, Mr. Dana made the experiment of sending
in April, 1901, 1,200 circulars, offering to deliver books at the
door to all cardholders in a household once a week for ten
weeks, upon payment of five cents per week— not per volume
delivered, nor per individual, but five cents per household.
A hundred and twenty households, representing an average
of three borrowers each, paid for the delivery, and about 222
volumes were issued weekly. Nearly 50 per cent of the sub-
scribers were not previously users of the library, The receipts
were $6 per week, and the cost to the library for horse-hire
and the services of a high-school boy, etc., amounted to nearly
$10 per week.
The next autumn a thousand circulars were sent out, offering
to continue the home delivery at the rate of 8^ cents per
week. Less than sixty households subscribed, and the number
decreased by May I, 1902, to thirty-two. The receipts the past
year, therefore, have ranged from a maximum of $4.80 to a
minimum of $2.56 per week, and the cost has averaged from
$375 to $4 weekly, including $2 per week for horse hire.
This latter figure represents the cost of the delivery proper,
and does not include the expense of sending circulars and lists
of books, or of looking up and charging the books,
384 WELLMAN, EASTMAN AND HODGES
The percentage of fiction issued in this way has been some-
what higher than that at the library. The most frequent
complaint was caused by the failure to get the book desired,
especially the new no\el. Generally, when unable to fill an
application, the library chose a volume as a substitute, and
many readers left to the library the selection of books to be
sent. This gnes the library a valued opportunity to distribute
good literature, but the reader is not always satisfied, and the
labor involved is a very considerable item.
In Somerville Mr. Foss began last October a system of
home delivery, conducted by school boys, usually twice a week.
Each boy has assigned to him a district containing about 3,000
inhabitants, and this he is expected to cam ass thoroughly, and
to deliver and collect books at two cents per volume the round
trip. This fee he pockets for his labor, and a good boy should
earn about $1.50 per week
Thus the library is not involved in the scheme financially,
but must devote much time to organizing and supervising ar-
rangements and to selecting and managing the boys.
Between two and three hundred volumes are delivered
weekly, and the character of the literature is about the same
as that issued at the library.
In Milton Miss Forrest began Jan I, 1902, a system of
home delivery covering sections of the town remote from the
library, which is paid for by the library without any charge to
the borrower. A man is hired to "make the delivery on Thurs-
day of each week, for $5 a delivery, with the understanding
that the price is to remain the same, should the number of
books to be delivered increase."
The messenger serves about eight hours per week, and, of
course, distributes call slips, bulletins, fine notices, etc. The de-
livery has increased from 23 to 80 volumes per week, making
the cost now about seven cents per volume, and fiction is only
62 per cent of the issue. The home delivery, Miss Forrest
states, "has increased the circulation and the number of card-
holders, and has reached many residents of the town who have
never before used the library."
These are the facts so far as ascertained Your committee
is unwilling yet to pronounce an opinion, but thinks the Asso-
ciation should give careful consideration to the matter, with a
HOME DELIVERY OF BOOKS 385
view to weighing the pros and cons and determining whether
the advantages of greater convenience to readers and of inter-
esting persons not previously using the library, outweigh the
disadvantage of losing the benefits derived by the reader from
visiting the library itself.
HOUSE TO HOUSE DELIVERY OF BOOKS
This feature of the work of the Milton, Massachusetts
Public Library was referred to in 1898, and the progress
of the idea was reported in an article contributed to The
Library Journal of 1905 by the librarian, Gertrude K
Forrest.
After some time in the Issue Department of the Bos-
ton Public Library, Miss Forrest was appointed libra-
nan of the Milton, Massachusetts Public Library. She
resigned from this position in 1918, because of ill health.
Will the public library of the future undertake to supply
books to the homes of the people?
This is a question which librarians are already asking, but
it is one difficult to answer.
That the increasing rush of modern life makes it desirable
to supply books to the student as well as to the casual reader,
with the least expenditure of time and labor, no one can deny.
Why, then, should not our public libraries deliver books to
the homes of the people and so save the busy man or woman
the time required to make a trip to and from the library?
The strongest argument against house to house delivery is
that it would keep people away from the library and deprive
them of the brtfader means of culture, for which a library
provides.
Offsetting this argument, which certainly has foundation, is
another quite as strong, that house to house delivery, by making
the homes the reading rooms would help to preserve and pro-
tect the home life, which is now menaced by so many outside
activities.
The experiment of house to house delivery has been made
by several libraries with varying results. At the head of this
list, rated by the number of books delivered, stands the Book-
lovers' Library, with its circulation per year of several million
volumes. This library is, however, a purely business enterprise,
388 GERTRUDE E. FORREST
and its work is not comparable with the work done by free pub-
lic libraries
At the conference of librarians, held at Lakewood-on-Chau-
tauqua, N. Y., in July, 1898, Air. Killer C. Wellman read a
paper on "Branches and deliveries/' from which I quote the
following :
"The simplest form of delivery is not a station, but a home
delivery by a messenger such as is in operation at the Mer-
cantile Library of New York. 'For two dollars per year books
are delivered to any part of New York south of the Harlem
River. No limitations are placed upon the number of books
which may be delivered for this sum, excepting that the extra
books which are permitted to be taken in the summer cannot
be delivered under this arrangement' (77th annual report,
1897, p. ii.)
"Mr. Peoples, the librarian, writes: 'We have members who
get as many as three and four deliveries each week for at least
eight months in the year.' The library also sells a postal card
to members (not paying by the year) 'for five and ten cents
each, which insures the delivery and return of one book' 'We
start the messengers on the deliveries for the residences at
about two o'clock p.m. each day. We divide the city east and
west and make deliveries to each side on alternate days; three
times per week on the east side and the same for the west
side The books are carried in straps, and when the bundles
are not too large we always utilize the surface street cars.
These messengers are regular employes of the library/ 8417
volumes were so delivered last year. The advantages of this
arrangement over the old system of delivery stations appear
to be sufficient here to induce the borrower himself to bear the
expense of transportation. I know of no public library em-
ploying this system, and, if substitute for delivery stations, it
would cut off the poorer public unless the expense were borne
by the library. The scheme is of interest, however, as a pos-
sible future line of development."
Quite recently Mr. Peoples has written to say that the home
delivery of books is still in successful operation. The fee for
this service is now $i instead of $2. The delivery is made by
horse and wagon, with two men on the wagon. Printed postal
cards for ordering books are furnished to readers free of
charge.
In April, 1901, Mr. Dana, then librarian of the City Library,
Springfield, Mass., sent out 1200 circulars offering to deliver
books once a week, for ten weeks, to any householder who was
willing to pay five cents per week. The fee of five cents was
HOUSE TO HOUSE DELIVERY OF BOOKS 389
for the entire household, not for each individual. One hundred
and twenty families, with an average of three borrowers each,
subscribed to the home delivery service. The receipts were $6
per week, and the cost to the library for horse hire and the
services of a high school boy amounted to nearly $10 per week.
The next year it was necessary to increase the delivery rate
to eight and one-third cents per week. Less than 60 families
subscribed, and the number decreased in six months to 32
families In 1904 Mr Wellman, who succeeded Mr. Dana, re-
ported that the home delivery had not materially increased for
two years, and that he should seriously consider discontinuing
it were it not that many of the subscribers depended on the
service and the cost to the library was little or nothing.
I quote from Mr. Wellman's letter, to show the methods
used in Springfield: "The library has persuaded some high
school boy to undertake the delivery, he being paid for the
service directly by the subscribers. Books are delivered every
Saturday One dollar pays for deliveries for 12 weeks, and
includes books for all the members in the household of the
subscriber. The messenger pays his own expenses for buggy
hire, etc. The library takes the applications which are made
to the messenger, hunts up the books and charges them to the
borrower. They are then delivered to the messenger, who is
responsible for the books from the time he receives them.
Theoretically, the case is the same as when a borrower sends
a servant with an application for a book; but practically the
library has supervised the work to a certain degree, and it has
been under the auspices of the library The library has there-
fore required the messenger to submit for approval notices
which he proposed to have printed in the papers about the
service. The messenger cleared from $1.50 to $2 per week
above his expenses, and it took him on an average a little more
than a long half day weekly. The library has allowed the mes-
senger to take with him on his rounds a travelling library of
20 or 30 volumes, from which the borrower could select in
case he were disappointed in the book which he had applied
for. Books which were picked up to be returned to the library
were also available if another borrower wished to draw them.
This travelling library feature was very popular. One difficulty
of the system has been that when a pushing boy has had a suc-
cessful year and brought the delivery to a point where he thought
390 GERTRUDE E FORREST
it could be greatly extended the next year, he would leave school
and some other boy, unfamiliar with it and perhaps less enter-
prising, would take it up. It is not impossible that a man on
the library staff will take up the undertaking (as a private ven-
ture, of course, and outside of his library hours), and if the
delivery should not increase after a year or two of his con-
tinuous service, it would be e\ident that there is not enough
demand for it to make it worth while"
The next library to experiment along this line was the Pub-
lic Library of Somerville, Mass. In October, 1901, Mr. Foss
began a system of home delivery, carried on by school boys.
The city is divided into districts of about 3000 inhabitants, one
boy being assigned a district, which he is expected to canvass
thoroughly The boy is paid by the recipient of the book at
the rate of two cents for the round trip. The library is not
responsible financially for the system, but it supervises the se-
lection of books and also the general management of the boys.
Mr. Foss, in speaking of the delivery says: "Boys are unsatis-
factory carriers. If we could get the right boys the system
would be satisfactory. We have not yet got the right boys."
For a more detailed account of the systems in operation at
Springfield and Somerville, see Mr. Wellman's report on "Home
delivery," made at the Magnolia conference, in 1902. (LIBRARY
JOURNAL, July, 1902. p. 88.)
Some time in August, 1901, the Enoch Pratt Free Library
of Baltimore consulted a messenger service company, with ref-
erence to handling the home delivery of books for those who
might be willing to pay for it, but a sufficiently low rate of
service could not be obtained Later a private individual under-
took the work. His plan of work, although not successful in
the end, may be suggestive to other libraries contemplating house
to house delivery. One section of the city was taken at first
as an experiment; this was thoroughly advertised. "He has
eight drug stores as stations, so selected that no person in that
section of the city included in his experiment, has more than
three or four blocks to go to a station. At these drug stores
finding lists and library blanks are supplied. Orders for books,
with the borrower's library cards are left at a drug store, where
the charge for delivery, three cents per week, is collected! Once
a day these orders are collected by the messenger, who then
HOUSE TO HOUSE DELIVERY OF BOOKS 391
delivers the books called for to the homes of borrowers. When
the borrower has finished using the book, he leaves it at the
drug store for the messenger to return to the library. The
service between the library and the drug store is performed
by a man; from the drug store to the homes of borrowers by
a boy" In spite of this carefully planned scheme, the experi-
ment was not successful and the delivery was given up after a
few months.
The Public Library of Milton, Mass., has since January I,
1902, sent out books to homes in certain parts of the town,
where the distances are too great to be covered by delivery
stations No fee is charged for this service. The delivery,
covering a territory of from twelve to fifteen miles, is made
once a week at a cost of six and one-third cents per volume.
The man in charge registers new borrowers, collects call slips,
fines due and books to be returned; for all fines collected, he
gives a receipt, signed by him at the time the fine is paid. He
distributes blank call slips, bulletins, etc. Requests for books
are either mailed to the library or handed to the messenger with
books to be returned. If requested, the library substitutes new
books or books on particular subjects, for titles on the regular
call slips. When the titles become too few to insure a success-
ful application, the following form is sent out:
MILTON PUBLIC LIBRARY,
MILTON, MASS.
190
Only ; book titles remain on your call-slip. Un-
less we receive more slips before we shall be
unable to fill your orders on the next delivery.
GERTRUDE EMMONS FORREST, Librarian.
The process of charging and packing books is simple. In
addition to the regular alphabetical list of cardholders, there is
a card catalog of householders, arranged in the order in which
they are located on the route of delivery. On these cards are
entered, in addition to the name of the householder, the names
of the family, including servants. All books charged to bor-
rowers in one family are tied together with an ordinary book
strap, on which is a key tag with name of householder. The
packages of books are then put into the boxes in the exact order
in which they are to be delivered, the books to be delivered
392 GERTRUDE E. FORREST
last, of course, being put into the box first Boxes made of
leatheroid are cheaper and lighter to handle than those made
of wood. The service is very satisfactory and the class of
books in demand is exceptionally good.
The latest experiment with house to house delivery has
been made within a year and a half at Hazardville, Ct. Mr.
H. W. Miner, the library director, makes the following report
of the work there : "The house to house delivery here in Hazard-
ville has been in operation for about six months and gives good
satisfaction as far as I have been able to learn. The cost is
perhaps high, but I think it might be lessened another year.
The village is about four miles from the library and until
about six months ago the books were taken by team to and
from the library to a station in this village, and each book
taker was obliged to go to the station with the book and then
go again and get the new book when it came from the library,
making two trips for each exchange. This system cost forty
dollars per year for one exchange per week. The carrier now
uses the trolley cars instead of a team and picks up and de-
livers the books to the houses for the same price as before. The
carrier has a milk route and picks up the books while delivering
milk on Tuesday mornings. In the afternoon he takes them to
the library by trolley and exchanges, delivering them to the
houses Wednesday morning, with his milk team. The cost per
book I cannot give you very closely but think it is a little under
three cents. The total cost is the same whether there be few or
many books. Very likely improvements will be made next year
in both service and cost"
Last December Mr. H. J. Bridge, who succeeded Mr. Miner,
wrote to say that the home delivery had been discontinued. They
paid the carriers $40 per year for collecting and delivering
about 40 volumes per week, a cost per volume of 19 3-13 cents,
which evidently proved prohibitive.
From this resume it will be seen that house to house de-
livery of books is still experimental, and a method difficult to
adjust, especially in the matter of expense. In spite of these
obstacles the library of the future will no doubt consider house
to house delivery as much a part of its regular routine as many
of our present devices, which to the library of one hundred
years ago seemed little less than impossible.
INTER-LIBRARY LOANS
The idea of lending books to other libraries, even to
those at a considerable distance, is not a new one. As
early as 1876 Samuel S. Green, then librarian of the
Worcester Free Public Library, reported that the Bos-
ton Public Library allowed students in special branches
of knowledge, when properly introduced, to take out
books needed in the pursuit of their special investiga-
tions, even though they did not live in Boston. William
H. Brett of the Cleveland Public Library, reported in
1903 that "The most important work of this kind has
been done in connection with the library of the Surgeon-
General at Washington." He went on : "A similar plan
of mutual accommodation has prevailed among large li-
braries to a moderate extent for years, and the courtesy
has been extended by some of the larger libraries to
smaller ones whose collections were not sufficient to re-
ciprocate in any way. Although perhaps these loans will
always form an inconsiderable item of the work of our
libraries, the plan affords a further possibility of saving
to them."
INTER-LIBRARY LOANS IN REFERENCE
WORK
The progress of the inter-library loan system from
1876 to 1898 was the basis of a report by Samuel S.
Green, librarian of the Worcester, Massachusetts Free
Public Library in 1898. This paper was prepared for
the Chautauqua Conference of the A.L.A. at Lakewood,
N.Y. and read before that body on July 7, 1898.
A sketch of Mr. Green appears in Volume 1 of this
series.
Twenty-one or 22 years ago I sent a communication to the
first number of the LIBRARY JOURNAL to awaken an interest
in inter-library loans.
Today after having as a librarian borrowed books from
other libraries and lent books to other libraries for 20 years,
and having done so extensively, I am again to present the sub-
ject to librarians. I shall not give statistics, but state general
principles and conclusions.
Although books were lent by the Boston Public Library to
a certain extent to individual investigators outside of Boston
early in its history, the first instance of a general and sys-
tematic plan in this country of loaning books to out-of-town
libraries was that formed and acted upon in the great medical
and surgical library of the Surgeon-General's Office, by Dr. John
S. Billings, during his able and progressive administration of
the affairs of that institution.
Since Dr. Billings set the example many libraries have shown
readiness to lend books to one another for purposes of
reference.
Among the libraries where I have noticed great liberality in
this way are those of Harvard, Columbia, and Yale Univer-
sities, the Boston Public Library (at certain long periods in
its history, and especially now), and the Boston Athenaeum.
396 SAMUEL SWETT GREEN
In fact with a few notable exceptions, I have been able to
borrow from almost every important library. The Library of
Congress and the Astor Library have been marked exceptions.
Let us hope that the progressive spirit which animates the ad-
ministrator of the library, of which the latter is now a portion
will infuse a similar spirit into the governing body of the New
York Public Library and open the treasures of the last-named
library (in so far as practicable) to people in other parts of
the country through the libraries in the places in which they
live.
I have sent for books to a place as far from Worcester as
Detroit I frequently borrow from the library of the Surgeon-
General's Office. I have had a precious and unique manuscript
entrusted to me by the custodian of one of the law libraries of
Boston for the use of a special student.
Libraries do not, of course, lend to one another books which
are in constant use and, only upon extraordinary occasions, very
rare or expensive works.
Inter-library loans are of especial advantage to towns having
educational institutions with which are connected instructors
and students who are making original or profound researches.
I should like to add, however, that I have also found them
of great use in satisfying the general popular wants of a
community.
It is very largely volumes of periodicals, or monographs on
special subjects, that are lent to one another by libraries; such
works as are only occasionally used in any one library.
I have at different times borrowed two Chinese dictionaries,
numerous volumes in Russian literature, and works on Esqui-
maux notation for students in Worcester. I found them all in
when I applied for them, and this leads me to say that a few
copies of many books are enough to supply the demand for
them throughout the country.
Libraries lending books out of town to strangers prefer to
lend them through other libraries, because, while a library knows
how much freedom in the use of books it is safe to allow to
one of its own users, it does not know how far it is well to
trust most of the users of the out-of-town libraries.
The library in Worcester has, of course, lent books as well
as borrowed them These have been largely lent to libraries
INTER-LIBRARY LOANS IN REFERENCE WORK 397
in the neighborhood of the city, and I have found it well to
have a printed blank to put into the hands of country librarians
to fill out in asking for loans. I have lent books to libraries
at a great distance from Worcester. Thus, when Mr. Dana
was in Denver he not infrequently asked me to lend books to
the Public Library there. I always did what he asked me to
do and sent the books as registered mail instead of, as usually,
by express.
The work of a lending library is much increased when the
request for books from another library comes in the form of
a desire for the best books on a given subject or for a list
of books. Some tact and discretion has to be used upon some
of these occasions. Almost always, however, whether prac-
ticable or not to do all that is asked for, it is possible to render
important assistance without allowing yourself to be imposed
on.
I am decidedly of the opinion that the plan of inter-loaning
has not yet been carried anywhere so far as to become a
nuisance. If it should become so, it could probably be abated
by enforcing rules dictated by common sense without the neces-
sity of refusing to lend at all.
I am of the opinion that the system of library inter-loaning
should be more widely extended, and that small libraries should
lend to one another, as well as the smaller libraries borrowing
from larger ones.
The rules of lending libraries should be strictly observed
by borrowing libraries, and the latter will often have to be
very carefully on the watch to get back from individual bor-
rowers books in time to be returned when due. A good deal
of judgment should be used, even, as to whether in individual
cases it is wise to allow the books borrowed for consultation
to be taken from the library building of the borrowing library.
Whenever it is evident that books can be used in the library
building without much additional trouble to the investigator,
their use there should be gently insisted upon.
Libraries differ in regard to the amount of formality to be
used in lending books to one another. In the case of the library
of the Surgeon-General's Office, a library wishing to borrow
books from it, from time to time, signs a contract with it.
The Boston Athenaeum sends out a postal-card with every
3o8 SAMUEL SWETT GREEN
loan, with another attached (directed to its library), to be mailed
to it when the book is returned. The Boston Public Library
has a printed card which it uses in answer to applications for
loans. Other libraries lend books more informally. Libraries
should always acknowledge the receipt of books borrowed and
send notice when they are returned. In all cases borrowing
libraries take all risks, pay for injuries to books and make
losses good. They also pay expenses of carriage. It is prefer-
able to send books by express, as an express company holds itself
responsible for the cost of the books when proper arrangements
are made Books are often sent as registered mail. During
the 20 years that I have been borrowing and lending books—
and I borrow and lend on a large scale — no books have ever
been injured or lost.
Shall expenses of carriage be paid by the borrowing insti-
tution or by the individual for whom the books are borrowed?
I favor the course of the payment of costs by the library.
The library wishes that all residents should have such books
as they need in making investigations. If it is without the
books needed, and does not think it well to buy them, or can-
not buy them in time for a present need it seems to me wise
to place the inquirer on the same footing with investigators
for whom you can provide books from your own collection,
and supply the books which you borrow for him without
expense.
But is not the plan of inter-loaning a one-sided affair? Do
not the large libraries do favors without return?
Often they are willing to show favors to smaller libraries
on the ground of noblesse oblige.
But should not smaller libraries try to make some return?
They should be careful, it seems to me, to see that the large
libraries are fully supplied with such local literature as they
desire, and should be on the lookout for opportunities to help
the larger libraries.
I feel very sure, however, that college and city libraries,
in the long run, will find substantial returns for kindnesses ren-
dered to investigators in small places through libraries, result-
ing from the kind of feelings engendered by generosity among
persons of small means, perhaps, but of large influence.
RELATIONS OF THE GREATER LIBRARIES TO
THE LESSER
The following report is a part of a paper read before
the Illinois Library Association, April 21, 1905. The
author, Charles J, Bait, at that time assistant librarian
of the John Crerar Library, Chicago, Illinois, outlines
the practice of the Illinois State Library the University
of Illinois, and the John Crerar Library, in 1903.
In 1902 Charles James Barr left the teaching pro-
fesson to enter that of librarianship by way of the
Albany Library School. His first post was that of clas-
sifier and cataloger in the Wilmington, Delaware, His-
torical Society's Library. After some time at the Li-
brary of Congress, he became reference librarian, and in
the following year, assistant librarian of the John Cre-
rar Library. This post he held until his appointment
to the assistant librarianship at Yale University, in 1917.
That same year Yale conferred upon him an honorary
M.A. degree. He remained at Yale until his death in
1925.
The cooperative activity of libraries is of comparatively
recent growth, but that growth has been rapid and varied. Those
phases of the development which have meritedly received most
attention from librarians have to do rather with the collection
and preparation of books. I refer to cooperative book selection
and cooperative cataloging. We are all familiar with such
undertakings as the A.L.A. catalog and the Library of con-
gress printed cards.
However, let us not lose sight of the fact that printed cards
have their relation to the distributive work of libraries through
reference work Through them may be made known to those
at a distance the resources of a library and the student guided
to his sources of information. It was eminently fitting, there-
400 CHARLES JAMES BARR
fore, that the Library of congress should undertake the issuing
of printed cards and the placing of depository catalogs at cen-
ters throughout the country. The present librarian of congress
has from the first fully recognized that the national library,
as he himself expresses it, owes "a service to the country at
large; a service to be extended through the libraries which are
the local centers of research involving the use of books."
I come not to exploit the undertaking of any one institution;
however, it is but natural to illustrate one's theme by concrete
instances. It may not be known to all that the John Crerar
library prints its catalog entries and that it offers these cards
for sale for either catalog or reference purposes. Moreover, it
maintains several depository catalogs in this state.
A second important means of establishing mutually beneficial
relations between the greater and the lesser libraries is their
publications. An examination of the annual reports of the
larger libraries might not be found to come amiss. Finding
lists and other bibliographical publications, while intended pri-
marily for the immediate patrons of the library, should reach
a wider constituency. They may be issued by the cooperative
effort of several institutions, as are our union lists of periodicals,
or they may represent the resources of a single institution. Be
it remembered that they are valuable reference tools, especially
to small libraries, whether they represent the selected best
books or the exhaustive complete resources of the specializing
library.
Library clubs in the centers of library interests deserve
much credit for what they have accomplished in cooperative
publishing This is notably true in Chicago, and no librarian
in Illinois should fail to acquaint herself with the List of
serials in the public libraries of Chicago and Evanston, issued
in 1901. This list should be in every library in Illinois. It is
a painful fact that such lists are out of date as soon as they
are issued if the libraries represented therein are growing. The
Chicago library club has not found itself in a position to issue
the supplements necessary to keep this list up to date, but this
fact has given to the John Crerar library its opportunity to
prove its usefulness to its fellow institutions. The first supple-
ment was issued in 1903 and the second, now in preparation,
will replace the first, as it will cumulate the new material with
RELATIONS OF GREATER LIBRARIES TO LESSER 401
that in the first supplement It is probable that in 1907 the
supplement will be revised again, and by 1909 a consolidated
edition of the original list and supplements will be issued.
Among other publications of the John Crerar library, are a
List of books on industrial arts, and a List of dictionaries and
cyclopedias. These are all sold at a merely nominal price, equal
to about one-quarter the cost of the paper and press work, plus
the postage if sent by mail.
There are two methods of cooperation which appear to
have received comparatively little attention in our state and
national conferences. I refer to inter-library loans and ref-
erence work by correspondence. There has been some mild
suggestion that we might raise the standard of cheerful giving
in respect to inter-library loans and thereby broaden our field
of usefulness. Dr. Richardson told at the A. L. A. conference
at St Louis of the uniform courtesy of European libraries in
loaning even their most precious manuscripts for the use of
scholars engaged in research work. Dr. Biagi assured us that
the national, university, provincial and town libraries of Italy
interchange loans of books and manuscripts freely. Dr. Ander-
son explained that similar conditions obtain in Sweden, where
rare works are sent both to libraries and to individuals at a
distance, even abroad. No definite regulations exist, the loan
is purely voluntary and the system, if such it may be called,
has been built upon the Swedish Accessions-katalog. In these
countries libraries have the franking privilege and this mate-
rially affects the situation. In the United States, Congress,
though it has been importuned repeatedly to establish a free
post for inter-library transportation, is still obdurate save in
respect to the transportation of books for the blind. Hence
the reader who would have a book sent to him from a distant
library must incur the expense of postage or express charges
both ways. This doubtless is having a decided effect in retard-
ing the spread of inter-library loans in any systematic way.
To the second means mentioned above of making use of
special collections in the larger libraries, namely correspondence,
I find no allusion in our library periodicals. This, of course,
does not mean that libraries are not using correspondence as
a means of cooperation in reference work; it possibly signifies
rather that it is taken for granted that an inquiry for informa-
402 CHARLES JAMES BARR
tion readily obtainable in the libraries which are the storehouses
of great collections will meet with courteous attention from
the librarian or his assistants.
Let us now come nearer home and consider conditions that
obtain in our own state. Every person engaged in library
work in Illinois, who meets the public to any extent in that
work, no matter how humble the library in which he works,
should consider it his duty to acquaint himself with the re-
sources of the state in the centers of library interests. He
should know what cities have creditable public libraries, such
as are to be found in Rockford or Peoria, and when it is ad-
visable to turn to them for help. He should know for what
he may look to Springfield, when to turn to the University of
Illinois or to the libraries of Chicago. He should know that
at Springfield there exist two institutions supported by the
state — the State historical library of some I4,ooov. largely on
Illinois history, and the State library of 40,0007., one-third of
which are documents. While these two institutions are not all
that they might be to the reading public and the scholars of
the state, any more than are the Chicago libraries, the fault
can hardly be ascribed to those in charge of them, and they
doubtless stand ready to do what is hi their power to do. Re-
garding the State library I quote the Illinois Blue book: The
patronage consists largely of those connected with the state
government and of the citizens of the capital city, though people
throughout the state address many communications to the libra-
rian. The librarian also furnishes much bibliographical mate-
rial to smaller libraries and reading clubs.
The University of Illinois has no set rules regarding inter-
library loans nor reference work by correspondence, but it meets
every request as fully as possible. It has a good many de-
mands from libraries, schools and club members for the loan
of definite books, or for two or three books on a specific sub-
ject without titles being given. If such books are of a general
character they are sent at once subject to recall if needed.
If they are special, the matter is referred to the head of the
department most interested and effort is made to satisfy the
request Many referente lists are made for outsiders. The
reference librarian reports that they have averaged two or
three a month for several years. If the material is not needed
at once the work is sometimes done by the school as practice.
RELATIONS OF GREATER LIBRARIES TO LESSER 403
In cases requiring an undue amount of time the library en-
gages someone to do the work and charges for the actual time.
Inquiries are numerous for selected lists for club work, for
children's reading, or for schools. It is felt to be the province
of the state university to meet these demands as fully as pos-
sible with its available force.
Chicago, as the largest center of population in the middle
west, naturally has the largest library resources and offers to
scholars in some lines unexcelled opportunities for research
work. There is not time here to detail all the collections. Some-
thing is to be said, however, regarding the spirit of their in-
terpretation of their place in the library interests of the state.
The Chicago public, as the great circulating library, doubt-
less has more calls for inter-library loans and reference work
by correspondence than any of the other libraries. In the by-
laws revised to October, 1903, will be found the following: In
order to extend the usefulness of the library an inter-library
loaning system is approved, and the librarian is authorized to
honor at his discretion requisition from other libraries for books
for special use, and to make requisitions upon other libraries for
books for patrons of tiiis library.
The library can hardly be outdone in its generous inter-
pretation of this provision. Not long ago at the request of a
Spanish scholar, then studying in Florence, a manuscript of an
old Aztec mystery play of the early sixteenth century, which
is in the possession of the library, was sent to him with the
privilege of retaining it abroad until he had completed a trans-
lation of it. Further, I am told that the demands for reference
work by correspondence are numerous and that attention to
these demands occupies no small part of the reference librarian's
time.
Series i, vol. i, of the University of Chicago Decennial pub-
lications consists of the president's report and includes in the
librarian's report some interesting information regarding inter-
library loans. The statement there made and that of the Uni-
versity of Illinois previously quoted, seem to indicate that the
libraries of educational institutions have taken a more advanced
position in the matter than have most reference and public
libraries.
The regulations of the Newberry library specify five leading
404 CHARLES JAMES BARR
institutions in Chicago and vicinity whose requisitions the li-
brarian is authorized to honor. There is no provision stipulated
for loans to small libraries The librarian replied to an inquiry,
that a volume would be loaned to any university or large libraiy,
the idea being to aid in the prosecution of some important in-
vestigation. The request must come from the librarian of an
institution that guarantees against loss and agrees to reciprocate.
Receipt of books must be acknowledged and their return must
be prompt. Certain classes of books are excepted.
The regulations of the John Crerar library, so far as formu-
lated, may be briefly stated as follows:
i. The reason for the loan must be something beside the
convenience of the applicant
2 The book shall be one not likely to be called for.
3. It shall be kept out but a short time.
4. A satisfactory guarantee of its safe return shall be made.
No large number of books is sent out during the year, as
the demand hy mail is not great Most such calls that come
from other institutions are honored, as they are usually for
volumes of periodicals seldom called for. Nothing hi the li-
brary's policy would prevent compliance with a request because
it came from a small library. Naturally a previous arrange-
ment by -which guarantee of safe return of all such loans has
been made facilitates prompt sending. The provision that the
occasion must be something beside the mere convenience of the
reader is strictly adhered to and quite properly excludes send-
ing to the smaller libraries in the vicinity of the city. Trans-
portation facilities are not yet perfect in Chicago, but they are
quite as usable for readers as for the army of daily workers
in the city's center. No book shelved in the reading-room is
ever allowed to leave the library. Unbound periodicals will
be sent if not likely to be called for. Doubtful cases are
usually referred to the reference desk to determine the like-
lihood of inconvenience. There is no definite limit of time,
a matter which is left to the librarian's discretion.
Reference questions within the scope of the John Crerar
library will meet with all possible attention from the library.
Brief bibliographical lists will be made or the library will sup-
ply at very small expense printed cards for titles on a given
RELATIONS OF GREATER LIBRARIES TO LESSER 405
subject representing either a selected list or the library's com-
plete resources
A few words to summarize conditions and to point out the
desirable trend of future developments Conditions are not,
and can not be, uniform in all classes of libraries as regards
inter-library loans. State libraries in some cases are, and in
all cases should be, the centers of this work for their re-
spective states. Other libraries are established primarily to
meet the needs of the community in which they are located; a
state library can hardly fittingly be called such unless it meets
the needs of the whole state. Libraries in our higher institu-
tions of learning, it must be acknowledged, are ahead of most
of us in their generosity toward similar institutions. The state
universities are going further and meeting other calls upon
their resources and the time of their assistants; but they can
not be expected to do this at the expense of their best in-
terests. Public circulating libraries are justified in serving
the needs of neighboring communities, especially if they have
large collections of books seldom called into circulation Their
patrons can not complain so seriously if their use of a book is
delayed by its being in another reader's possession. Great ref-
erence libraries are usually storehouses in their specific lines.
When located in a great city they have much larger and more
varied daily demands than do university libraries Their
patrons are more likely to be of a class who do not wait
patiently for the return of books that are loaned. However,
the importance of this may be exaggerated.
Librarians making requests for information or for the loan
of books should keep in mind the following principles:
Pick the institution that is most likely to be able to meet
the need.
Do not ask the loan of recently published books easily ob-
tainable in the trade.
Be prepared with the authority of the board to guarantee
against loss.
Give careful attention to prompt return.
INTER-LIBRARY LOANS
The Library of Congress, which is the nation's li-
brary, stands ready to aid anyone in various ways. Its
publications, bibliographies and catalog cards are free
for the asking or for very small sums. Its books come
and go, as freely as may be without hindering the ser-
vice in Washington. There is little evidence that any
attempt was made to treat systematicaly the practical
problems involved in inter-library loans for many years
after the first appeal in 1876. The subject appeared
on A.L.A. programs, but practical use came much later.
The following report on the inter-library loans of the
Library of Congress was prepared in 1909 by William
W. Bishop, at that time superintendent of its Reading
Room.
A sketch of William Warner Bishop appears in Vol-
ume 4 of this series.
The practice of lending books between libraries is doubtless
not wholly a development of recent years in America. In the
very nature of things it is likely that an institution not finding
on its shelves a book urgently needed by some scholar pursuing
investigations among its collections should seek to aid his re-
searches by borrowing for his use the work desired. When this
practice began we cannot say definitely. In the very first vol-
ume of the LIBRARY JOURNAL, Mr. S. S. Green, of Worcester
(who has only recently retired from the direction of the
Worcester Public Library), put forth a plea for the encourage-
ment and increase of this method of supplementing deficiencies.*
There is little evidence in our professional literature that
any attempt was made to treat systematically the practical prob-
lems involved in inter-library loans for many years after this
first appeal. Scattered references may be found here and there
*Cf. LlBHAKT JOURNAL, vol. I. pp. 1 5-1 6.
408 WILLIAM WARNER BISHOP
which show that the practice was slowly growing It was not
until 1899 that the subject appeared in the program of an Ameri-
can Library Association conference. In that year Dr. Richard-
son, of Princeton, who has so often shown a keen insight into
the vital problems of library work, read a paper before the
Atlanta conference in which he went thoroughly into the whole
subject. This paper dealt with the dearth in our American in-
stitutions of books needed in the work of research, proposed co-
operation in purchasing expensive sets so as to avoid needless
duplication of costly works, and earnestly advocated an in-
creased use of inter-library loans. Scattered references to the
topic continue to be found later,f but there appear to be no
other discussions of any length in our library press. There is
fCf. Report of the Co-operative committee, American Library Asso-
ciation Proceedings, 1898, vol. 20. 44.
Co-operation m lending among college and reference libraries. E. C.
Richardson, American Library Association Proceedings, 1890. vol. 21:
pp. 32-36, discussion, ibid. 16.
What may be done for libraries by the nation Herbert Putnam,
American Library Association Proceedings, 1901, vol. 23: pp. 9-15, es-
pecially p. 15.
The national library problem today: President's address. E. C Rich-
ardson, American Library Association Proceedings, 1901, vol. 27: p. 6.
The Library of Congress as a national library. Herbert Putnam,
American Library Association Proceedings, vol. 27: pp. 27-34, especially
P- 30.
The lending of books to one another by libraries. S. S. Green,
LIBRARY JOURNAL, TOl. 1 1 IS-l6.
Libraries for use. LIBRARY JOURNAL, vol. 17: pp. 170.
Mutual book lending between libraries. LIBRARY JOURNAL vol 17*
P- 373.
"The tacit agreement is ... [as] outlined; but we do not know of
any case in which a written agreement has been made "
A lending library for libraries. Summary of a paper by E. C. Rich-
ardson before Atlantic City meeting of 1899. LIBRARY JOURNAL, 24:261.
New England's present library problem. Rev. George A. Jackson.
LIBRARY JOURNAL. 25: s?4- (Lending books on theology to clergymen
through local libraries.)
Report of Committee on international relations, 1906 LIBRARY JOUR-
NAL, 31: Cs22. "Direct international lending of manuscripts and docu-
ments."
What the large library can do for the small library. Kate L. Roberts
LIBRARY JOURNAL, 31: C2S4- xwucrw,
, A cenS$,.bure.2uTof information and loan collection for college li-
braries. William C. Lane. LIBRARY JOURNAL, 33 : 429-433.
Bureau of information and inter-library loans. LIBRARY
Inter-relation of libraries Summary of a report at the Ohio Li-
brary Association meeting, 19o3 Public Libraries, S: 479.
r ^Relations of the greater libraries to the lesser. C. J Barr. Public
Libraries,
versity
—w— ^, „» .^. etv,«,,M *wjicuics to me lesser, u. J .Barr Public
'-s>. Jo: *7>27£ Gives the practice of Illinois State Library, Un7-
oi [Illinois, Chicago public Library, Newberry Library, and John
,
Crerar Library, m 1903.
INTER-LIBRARY LOANS 409
a good deal of material in the European professional papers
and manuals of library economy. But this chiefly concerns
the loan of manuscripts. Moreover, libraries in most European
countries have been favored beyond us in cheap postal rates
and very extensive use of the franking privilege,^ and are con-
sequently freed from discussing one of our most trying difficul-
ties in inter-library loans, the excessive cost of carriage. Such
is the brief history of the discussion in our professional liter-
ature of this practice. What is its present status? To what
extent are our libraries borrowing books from one another?
What, also, is the theory in which the practice finds its justifi-
cation?
The actual number of books lent and sought by libraries Is
not easily ascertained. There exists no compilation of statistics
on the topic so far as I am aware. That the practice, though
general, is not uniform is shown by the small number of in-
stitutions which have found it advisable to print blank forms
for the purpose of requesting books, A hasty survey of our
files of correspondence for the past two years shows the fol-
lowing institutions using such blanks : Cincinnati Public Library,
Harvard University, Johns Hopkins University, Princeton Uni-
versity, University of Chicago, University of Virginia, Yale Uni-
versity, Boston Public Library, and Clark University.
The requests received on blank forms are but a small por-
tion of the entire number, perhaps less than ten per cent. Other
libraries request books from us through letters written by the
librarian or his secretary. Of course a "form letter" may have
been used in some of these cases, but there is no indication
of this in the successive letters received. It might be possible
to collect statistics of the actual number of books borrowed
in inter-library loans by means of a "questionnaire" But as yet
we must be content with a general impression that the practice
has reached considerable proportions and is growing In the
absence of any general statistics it may perhaps be interesting
to submit some figures drawn from a study of the books lent
to other libraries by the Library of Congress in the fiscal year
ending June 30, 1009. In that year 119 institutions of all sorts
borrowed books from the Library of Congress. These institu-
tions were located in 40 of our states and two foreign countries,
JCf. A. L. A, Proceedings, v. 26, pp. 58 and 83.
4io WILLIAM WARNER BISHOP
ie, Canada and Cuba; 919 titles were requested, of which 562
could be sent. The total number of volumes sent was 1023 ; 357
books could not be sent for various reasons, in most cases owing
to the fact that the Library of Congress did not own the books
desired A number of works were not sent because they did
not come within the scope of inter-library loans as defined byl
this library. It will be noted, however, that we sent 205 titles
more than we were obliged to refuse for all reasons. The re-
fusals, therefore, amounted to a little over one-third of the
total requests.
The following is a summary of the different classes of li-
braries which borrowed books from the Library of Congress
in this year, with a statement of the number of volumes sent
to each class:
SUMMARY
No OF IN- No. OF
CLASSES OF LIBRARIES STITUTIONS VOLS.
Colleges and Universities 49 521
Normal Schools 4 84
Other Schools 4 16
Hist. Societies, Sci. Societies and En-
dowed Libraries 12 39
Public Libraries 44 244
State Libraries 2 93
Miscellaneous 4 26
119 1023
It will be noted that only two state libraries drew books
from the Library of Congress, and it should be further stated
that of the 93 volumes drawn by state libraries 92 were sent
to the State Library of Virginia. It is interesting also to ob-
serve that 49 colleges and universities borrowed 521 volumes,
while 44 public libraries borrowed 244 volumes.
No formal agreement as to the theory on which these inter-
library loans should rest or as to the manner of actually carry-
ing out that theory appears to have been reached. In the ab-
sence of any such agreement it may be well to quote the mem-
orandum governing inter-library loan issued by the librarian of
Congress.
"Under the system of inter-library loans the Library of Con-
gress will lend certain books to other libraries for the use of
INTER-LIBRARY LOANS 4"
investigators engaged in serious research. The loan will rest
on the theory o£ a special service to scholarship which it is not
within the power or duty of the local library to render. Its
purpose is to aid research calculated to advance the boundaries
of knowledge, by the loan of unusual books not readily acces-
sible elsewhere.
"The material lent cannot include, therefore, books that should
be in a local library, or that can be borrowed from a library
(such as a state library) having a particular duty to the com-
munity from which the application comes; nor books that are
inexpensive and can easily be procured; nor books for the gen-
eral reader, mere text-books, or popular manuals; nor books
where the purpose is ordinary student or thesis work, or for
mere self-instruction.
"Nor can it include material which is in constant use at
Washington, or whose loan would be an inconvenience to Con-
gress, or to the executive departments of the government, or
to reference readers in the Library of Congress.
"Genealogies and local histories are not available for loan,
nor are newspapers, for they form part of a consecutive his-
torical record which the Library of Congress is expected to
retain and preserve. And only for very serious research can
the privilege be extended to include volumes of periodicals.
"A library in borrowing a book is understood to hold itself
responsible for the safekeeping and return of the book at the
expiration of ten days from its receipt. An extension of the
period of loan is granted, upon request, whenever feasible.
"All expenses of carriage are to be met by the borrowing
library.
"Books will be forwarded by express (charges collect) when-
ever this conveyance is deemed necessary for their safety Cer-
tain books, however, can be sent by mail, but it will be neces-
sary for the borrowing library to remit in advance a sum suf-
ficient to cover the postal charges, including registry fee.
"The Library of Congress has no fund from which the
charges of carnage can be prepaid"
Such are the principles on which the Library of Congress
endeavors to act in meeting requests for the loan of books
It may be worth while to dwell a moment on the fundamental
theory underlying these regulations. This is that the inter-
412 WILLIAM WARNER BISHOP
library loan rests on a service rendered to productive scholar-
ship. To meet the needs of scholars working toward the en-
largement of the boundaries of knowledge is a duty laid up to
the national library. That duty demands that the risk of losing
precious material and of inconveniencing an investigator at
Washington shall be incurred. We take the risk willingly and
often. But we feel that we should not be asked to take it
lightly or for merely curious readers.
In fact any library lending books to other libraries is obliged
to depend almost wholly on the good faith and professional
courtesy of the librarian making the request. We cannot go
behind the requests, but we are occasionally made uncomfort-
able by the discovery of carelessness or misunderstanding on
the part of the librarian who has borrowed books from us. Re-
cently certain books were returned with a most kindly note o£
appreciation from a college professor, expressing the gratitude
of his entire class, who had made extensive reference use of
the books during some months! The librarian of that college
can hardly expect an assent to his next attempt to furnish a
class with collateral reading! A similar case was discovered
accidentally a short while since, when a college librarian in reply
to a request for the return of a book said that all of Professor
X/s class had not yet read the book, and it would work hard-
ship on the members who had not read it if it were returned
speedily.
Despite these examples of occasional misunderstandings of
the purpose of inter-library loan we are on the whole impressed
with the comparative infrequency of such inadmissable borrow-
ings and attempts to borrow. Most of the requests that reach
us are perfectly reasonable.
In arriving at a decision to lend or refuse a book we are
guided by certain considerations which may differ with dif-
ferent applications. A request which would be perhaps un-
reasonable coming from a library within half-an-hour's ride
of New York, Boston, or Chicago, might appear very reason-
able coming from Florida, or Arkansas, or Wyoming. If there
are no great "book centers" near the library, it is not at all
improper to lend a book which ought not to be sent to a place
within easy reach of huge collections. Moreover, in cases where
the state library is large and is known to lend very freely to
INTER-LIBRARY LOANS 413
libraries whithin the state we frequently refer the applicant to
his state library; generally with satisfactory results
Perhaps librarians are sometimes puzzled at unexpected re-
fusals of requests which seem wholly appropriate These often
arise from the fact that some scholar is using the books in the
Library of Congress, or from the imminence of a question in
Congress, in the study of which the book is sure to be sought
by Congressmen A topic which interests professors of mathe-
matics in a university is likely to be under investigation by some
of the mathematicians in the government sen ice in Washing-
ton, for instance Documents of foreign governments on inland
waterways ha\e been sought from half a dozen conflicting
sources this past summer and have been in great demand by
readers at the library. There is, from time to time, not un-
naturally when one comes to think of it, a "ran" on certain
classes of decidedly recondite books, and our single copy does
not prove adequate to supply the demands
Most refusals to lend books, however, come from an in-
adequate understanding of the regulations on the part of the
librarian seeking the book Every request is given sympathetic
attention, and the regulations are not infrequently stretched—
especially when more than one copy of the book is in the library.
Most failures to get the books wanted come from the fact
that we do not have them The Library of Congress owns
over a million and a half printed books and pamphlets, but even
so it does not own nearly all the books sought here. Some
libraries endeavor to ascertain whether the book is in the Library
of Congress by consulting the printed cards in the various de-
positories, and once in a. while either give the call number or
state that the book was copyrighted and hence is presumably
in the library. The latter fact is not conclusive evidence that
a book is in the library. The files of copyrighted books printed
before 1870 are by no means complete. Moreover, publishers
after 1870 not infrequently neglected to complete their copy-
right claim by filing two copies of a book for which entry had
been made. The books none the less bear the copyright claim
on the back of the title-page. And then it must not be forgotten
that books wear out in this library as in others, and are once
in a while lost or destroyed.
The per cent, of cases in which the books asked for cannot
4i4 WILLIAM WARNER BISHOP
be sent is about 38 per cent This is rather a low average when
the various possible causes for refusal are considered
The inter-library loan is an expensive process It requires
at its lo\vest terms (i) a letter of request; (2) a search for the
book; (3) a special charge of some sort; (4) wrapping and
directing, (5) shipping by express or registered mail; (6)
acknowledgment of receipt at the borrowing library; (7) ad-
vice of return to the owning library, (8) wrapping and direct-
ing when ready for return; (9) shipment; (10) discharge, (n)
acknowledgment of receipt. In addition there is, at least in the
Library of Congress, the time spent in considering whether the
particular work requested may be properly lent; in a university
library this consideration may consume even more time than in
other libraries if the consent of the director of a seminar must
be obtained Only three of these various steps — the search for
the book and the charging and discharging — are needed in the
case of books ordinarily sought by readers in the library. When
in addition there arises the necessity of further correspondence,
one wonders whether the time spent in borrowing and lending
between libraries does not represent in money value a good
many times the value of the book lent Unfortunately the money
value of time expended cannot always be applied to the purchase
of books. In all this reckoning nothing has been said of the
cost of carriage, which is frequently excessive. Consideration
of this factor should, it would seem, lead to a certain restraint
in resorting to inter-library loans. The expense to the lending
library is frequently as great, at least, as the cost of transpor-
tation borne by the borrowing institutions, even though that ex-
pense goes into the general account for library service. Despite
a general willingness to be of service, a willingness which I
can assure you, is nowhere more sincere than in the Library of
Congress, it is only fair to expect that only in cases of real im-
portance shall there be a resort to the device of inter-library
loans
A word also as to the cost of carriage* This is at present
so high, whether the means be mail or express, that we may
properly set it down as the chief obstacle to the free develop-
ment of inter-library loans The franking privilege, so gen-
erally used in European countries, is not permitted in the United
States to even the national library for this purpose. The post-
INTER-LIBRARY LOANS 415
office is run at a heavy annual loss, and Congress has not been
friendly to the idea of book post. The "book express" rates
of certain of the great express companies offer the best terms
for transportation within a limited area.
Last spring the librarian of Harvard set forth in new form
and with great force a plea for a central storage library and
bureau of information for college libraries. The New England
college librarians appointed a committee to consider the feasi-
bility of the project. Mr Lane read at the College and Ref-
erence Section of the American Library Association at Bretton
Woods a paper which was in effect a preliminary report of that
committee His views roused much discussion and were re-
ceived with enthusiasm, and the section passed resolutions re-
questing the Council to create a committee of the American
Library Association to consider the subject
My position as chairman of that section prevented me from
entering on the discussion at that time. But now I desire to
submit a few points in opposition to any such scheme for a
lending library organized under the American Library Associa-
tion. In the first place, the national library already lends very
freely, and is prepared to continue this policy. It does not re-
fuse to lend volumes in sets of transactions, or other serials.
It has placed no limit on the number of volumes it will lend
to one institution at one time. It has duplicates of many im-
portant sets and will doubtless acquire more, if need develops
for them. There is no reason to expect that its purchases will
grow less — in fact the operation of the new copyright law,
with its provisions for foreign publishers, is likely
to free large sums now devoted to current foreign works for
the purchase of rarer and older works. No library created
out of hand could for years to come supply anything like the
number of books wanted as inter-library loans which the Li-
brary of Congress can supply. Its catalogs are on file in thirty-
eight depositories, and are daily approaching a state of com-
pleteness in representing the books actually on its shelves. For
several years all books asked of us in vain on inter-library
loans which seem to fall within the scope of the collections
and the policy of purchase have been noted and reported to the
librarian, and most of them have been purchased. This prac-
tice could easily be enlarged. On the lending side there seems
416 WILLIAM WARNER BISHOP
already at hand and in operation the necessary machinery in
connection with the largest collection of books in the country.
The storage project may be discussed from our present con-
sideration as being a local problem to be met by local co-
operation both in the matter of purchase and housing. Certainly
a centrally located storage library for the surplus stock of the
entire country is not seriously thought of by any one.
Much more vital than either the machinery of loan or the
storage of comparatively valueless stock are the questions of
co-operation (or co-ordination, call it what 3rou will') in pur-
chasing and m suppling information No one has ever — to my
knowledge — squarely met Dr. Richardson's vigorous statement
at Atlanta of the folly of extensive duplication of costly sets of
transactions and periodicals. The committee can perform no
more valuable and efficient service than the organization of the
purchase of this sort of books Here is a work truly national
in scope and vastly important in the saving of money and time.
To insure a proper supply of the needed sets in the proper
centers, always bearing in mind the operation of the inter-
library loan as a basis would advance the opportunities for
scholarly work in America as few other efforts could.
And last of all the central bureau of information. We have
the beginnings of it in Washington. The Library of Congress
possesses an extremely good collection of the printed catalogs
of American libraries. It receives and files printed cards fur-
nished by the John Crerar Library, Columbia University, Bos-
ton Public Library, New York Public Library, District of Co-
lumbia Public Library, the Departments of Agriculture, and
War, the Geological Survey, and Bureau of Education. As
these progress and others are added to them the materials for
locating a desired book are fairly complete. We are always
ready to try to do this for any library applying to us. We are
doing it now with some frequency, and shall welcome a growth
in the requests of this nature. The same thing might be done
at American Library Association headquarters, but why attempt
it?
Can we go further than the effort to locate a book not found
in the Library of Congress ? Can we undertake to indicate the
sources of information on a topic submitted? In other words,
can we do reference work by mail? This is a fair query, but
INTER-LIBRARY LOANS 41?
difficult to answer. I may point out that we already do this for
numerous correspondents, chiefly casual inquirers. We are con-
stantly furnishing references to Congressmen. But I hesitate
to open the flood-gates of inquiry, or even to point out that
there is a considerable seepage already. Nevertheless, I con-
clude this paper by an extract from our "Rules and practice."
"A service of the Library distinct from that involved in the
actual loan of books is that performed by answer to inquiry-
through correspondence. The character of the questions which
the library answers most willingly is noted below:
1. As to its possession of a particular book.
2. As to the existing bibliographies on a particular subject
3. As to the most useful existing authorities on a particular
subject and where they may be available.
4. As to the author of a book by a known title.
5. As to the date, price, and probable present cost of a
specified book.
6. For the source of a particular quotation, if ascertainable
by ready reference.
7 (If not requiring elaborate research) for other particular
facts in literature and history; in the organization or operations
of the Federal Government.
8. (Where of moderate extent) for an extract from a book
in its possession.
Its ability to make extracts or to undertake research (other
than purely bibliographic) is necessarily limited, and its usual
course is to refer the inquirer to the sources and recommend
to him a person to undertake the search or make the extract
at his expense. Especially must it do this where the inquiry
involves genealogical research beyond a single reference.
Its willingness to compile lists of authorities has led to
demands which cannot be readily met, particularly from stu-
dents in secondary schools or colleges. The Library now re-
quests such students to make their inquiries through the in-
stitution in which they are studying, as in this way only can
the Library of Congress co-operate intelligently with the col-
lege library."
If then the Library of Congress will try to do these things
for individuals and for libraries, is it not on the way toward
becoming a national lending library and bureau of information —
for libraries?
LIBRARY WORK WITH THE BLIND
Books for the blind were originally largely issued by
schools for the blind, often under denominational con-
trol. The result was that most books available in blind
type were religious in tendency. The largest collec-
tions of books for the blind have been those in connec-
tion with institutions working with the blind, or with
societies formed in connection with similar work.
Formerly the idea was prevalent that the blind must
be treated as a dependent class, and that departments
for the blind were charitable institutions. Many libra-
ries have now come to regard this as a mistake, and al-
though not directly fostering such work, nevertheless
operate through some adjunct society for the promotion
of the interests of the blind.
Various classes whose needs are not adequately met
by the public schools or are not being met at all, are be-
ing helped in a practical way by libraries. In this class
may be placed the blind, particularly a large percentge
who have lost their sight after maturity and are not eli-
gible for instruction in the schools. In order to take
care of these, many libraries include in the staff a tea-
cher whose duty it is to seek out uninstructed persons
and teach them to read, if they so desire.
Books in American public libraries are chiefly in the
European Braille, New York point, and American
Braille systems which are point systems— and the Boston
letter and Moon type — line systems.
A special regulation of the postal service allows
books for the blind to be carried free of postage.
BOOKS FOR THE BLIND
The librarian of the Detroit Public Library, Henry
M. Utley, prepared the following paper on the history
of reading for the blind, and described the different kinds
of blind type then in use, in 1898. It was read before the
A.L.A. Conference at Chautauqua, July 8, 1898.
A biographical sketch of Mr. Utley appears in Vol-
ume 3 of this series.
The fact that there are several distinct forms of types used
in printing books for the blind complicates somewhat the ques-
tion of supplying them for use in public libraries. Ordinarily
a library which undertakes to provide a supply of such Looks
cannot do so in each of the several systems of print, and so it is
certain to disappoint some readers. It is unfortunate, though
not surprising, that there should be a variety of forms of print-
ing. These have been invented independently by persons who
have become intensely interested in the matter. All the sys-
tems in use in this country have been developed during the cur-
rent century. In fact, most of them have reached their present
stage in quite recent years. They have been undergoing a pro-
cess of evolution. They are now being tested on an extended
scale and are likely to illustrate again the survival of the fittest
We may hope that within the next 25 years educators will have
settled down upon the one thought to be on the whole best
adapted to the purpose, and then the present complication will
have disappeared. What the winning system will be is a matter
of opinion. It is a question which it is not worth our while to
discuss here.
The pioneer of these various forms of printing was Valentin
Hauy, who in 1786 issued in Paris his first book embossed with
letters closely resembling the beautiful legal manuscript of the
time. The book was produced with very great labor, the printed
pages being gummed together back to back. Hauy admits thai
he had seen a letter printed by Mile. Paradies from type made
422 HENRY MUNSON UTLEY
for her by one Kempellen, but no one before that time had ever
tried seriously to make printing available for the blind.* Fol-
lowing this achievement of Hauy various attempts at print-
ing \\ere made, both in England and in this country, notably
at the Pennsylvania Institution for the Blind, with types mod-
elled somewhat after the same forms. In this latter institu-
tion the type ultimately assumed almost exactly the form of
Roman capitals. In Great Britain an alphabetic system was de-
vised by James Gall, a printer of Edinburgh, using only the lower-
case letters of the Roman alphabet, modifying the outlines
slightly into angles. This was later superseded by the alphabet
invented by William Moon. His letters were for the most
part arbitrary symbols, using the Roman letters as bases. A
considerable number of books were printed in the Moon type,
and it is used to this day quite extensively in England. Dr. S.
G, Howe, of Boston, devised an alphabet about 50 years ago,
using both Roman capitals and lower case, modified into slightly
angular shape This form of printing has been the most ex-
tensively used of any in this country in recent years, and is quite
largely employed at the present time. The Friedlander system
first used in the Pennsylvania Institution was subsequently
modified so as to include both capitals and lower case, and a
large number of books have been printed in Philadelphia in this
form of type.
There are several serious objections to these systems of em-
bossed letters, whether of the Moon type or the Boston or Phila-
delphia forms. They occupy so much space that the volumes
produced are necessarily exceedingly bulky Of course, the
printing can be upon one side of the page only; the letters must
be large and distinct from each other. Some idea of the char-
acter of this printing may be gathered in the fact that the whole
Bible printed in the Moon type makes 65 thick folio volumes.
Then, it is found that the reading of this print is exceedingly
slow and tedious, even in the case of experts. The fingers
must be passed entirely over each letter to get its exact shape,
and this requires time. Persons whose fingers have become
calloused with work or with age make out the letters with great
difficulty, if at all. The books are printed upon a light manila
paper, which is strong and presents a hard surface But with
much reading the letters become worn down so as to be illegible
*Mary C. Jones in Scribner's Magazine, 12:375.
BOOKS FOR THE BLIND 423
A most serious objection to these systems o£ Roman letters
or variations of them is that they cannot be written by blind
persons. Mile. Mulot, o£ l'£cole des Jetines Aveugles, of An-
gers, France, has, however, recently devised a frame or stylo-
graphic guide, by means of which a blind person can write upon
a sheet of common note paper, printing the ordinary form of
letter. The paper to be written upon is placed upon a sheet of
blotting paper with a sheet of carbon paper between. The stylus
brings the letters out in relief upon the note paper, so that they
can be easily read by the blind; they are also slightly colored
by the carbon paper, and so are easily read by the eye. This
system is claimed to have great advantage over any system
of arbitrary characters which can only be read by those who have
learned them. A writer in the Catholic World of April, 1895,
laments that this system has not received recognition from teachers
of the blind in France, which neglect he attributes io
jealousy. In fact, the element of jealousy appears to have en-
tered largely into the adoption and rejection of the several sys-
tems. Even Dr. Howe could see nothing of good in any sys-
tem but his own. Apparently the battle of the systems is still
on, and this must be taken into the account by any library which
is considering the question of supplying books for the blind
The systems which now meet with most favor among edu-
cators of the blind in this country are the Braille and the New
York point. The former is not exactly the system proposed
by Louis Braille, about 1836, but is a modification of it, as his
was an adaptation of a system invented by Charles Barbier in
1819. The principle, however, remains the same through all
ihe modifications. This consists of combinations of six dots
or points in two parallel vertical lines of three each. These six
points can be combined to give 63 different signs, including ac-
cents, punctuation, figures, algebraic signs, musical notation, etc.
After the 26 letters of our alphabet have been used this leaves
a margin for a number of phonetic word or syllable signs of
most frequent use. The New York point, so called, is the inven-
tion of Mr. William B. Wait, superintendent of the New York
Institution for the Blind, who, some 30 years ago, adopted the
principles of the Braille point He discarded, however, the fixed
cell and placed his six points in two horizontal, instead of verti-
cal lines. The advantage of this is found in a combination of cells
as well as points, and it is claimed also a saving of space, though
this latter claim is not universally conceded.
424 HENRY MUNSON UTLEY
The space gained in printing in points as against the line let-
ter is enormous. Although the printing can be upon one side
of the leaf only, one of Shakespeare's plays is given complete
in an oblong I2mo about 3 inches thick. The printing is upon
bond paper of fine texture and stands use for a very long time
without becoming defaced. The paper is not perforated, but
is so indented as to bring out the points in sharp relief. On
account of the embossed surfaces it is necessary to fill out the
back of the book with stubs. This makes the book quite thick
and apparently bulky, but it is very light and not at all trouble-
some to hold in the hand. The ease and rapidity with which
point print can be read are greatly in its favor The points are
so distinct that the finger covers a whole character at once and
recognizes it immediately. One familiar with the letters can
read almost as rapidly as common print is read with the eye.
I personally know of a case in which a man upwards of 60
years of age, becoming entirely blind within the last three years
from the effects of la grippe, learned the Braille alphabet within
a few days and is now able to read books printed in that type
with tolerable fluency. He had been a workingman all his life,
and his hands, hardened with toil, were far from sensitive, as
might be expected in one of his age. He could make out nothing
whatever of books printed in the line letter.
A library contemplating supplying books for blind readers
is not only confronted with the serious problem of the system,
or systems, of print which it will furnish, but it should also
carefully study the question of the probable demand for such
books. The United States census of 1890 gives the average
number of blind persons of all ages in a population of 1,000,000
for the whole United States as 805; for the North Atlantic
division as 777; and the North Central division, as 783. In all
probability a considerable number of these are of extreme old
age and so would never become readers of library books. The
latest census of Michigan gave the state a population, June I,
1894, of 2,241,641. Of this population, 1484 are reported blind.
But of the blind, 56 were under 10 years of age and 503 were
over 70 years, leaving 925 between the ages of 10 and 70 years
who might become possible readers of library books. The same
census shows 86 blind persons between 10 and 70 years of age in
Wayne County, in which the city of Detroit is situated.
BOOKS FOR THE BLIND 425
In 1896 the Detroit Public Library placed upon its shelves no
\olumes for the blind. Of these 66 volumes, all printed in the
Braille type, were purchased at a cost of $105. 44 volumes, all
in line letter of either the Boston or Philadelphia pattern, were
donated by blind friends. Special efforts were made to advertise
the fact that the library had a supply of books for 'the blind.
The newspapers were very kind in this matter, and through
their instrumentality the names and addresses of many blind
persons were obtained and personal interviews were had with
them No restrictions were placed on the use of the books and
no formalities were required. They were loaned out upon
cards or they were allowed to be taken without any security,
and to be taken outside the city, anywhere in the country. The
Michigan School for the Blind kindly donated a number of
copies of the Braille alphabet upon separate sheets, and these
were loaned to persons who did not know that system and wished
to learn it The library statistics of 1897 showed the use of 77
books, all in the Braille type The number of different persons
using them I cannot give definitely, but certainly it was less
than 20
My observation in this matter has convinced me that most
blind persons are exceedingly shy and sensitive, so far as their
misfortune is concerned. \Vhile a few are bold and appear to
go about without much difficulty, most are quite helpless. Some
one must lead them, and a desire for a book must be very earn-
est and some friend must be very self-sacrificing to spend the
time and take the trouble to escort them to the library for the
purpose of making a selection. I have known cases where mem-
bers of the family could not spare the time and kind neighbors
have volunteered.
The taste of our blind readers thus far appears to run to
poetry and works which stimulate the imagination. Shake-
speare's plays are always in demand, and the poems of Byron,
Longfellow, Bryant, and Lowell show more use than any vol-
umes of history or theology. The blind children, even those
well along in age, seem most delighted with the tales from the
Thousand-and-one Nights, with Cinderella and similar liteia-
ture, commonly absorbed by the average child when quite young.
In my opinion a public library which has placed on its shelves
books for the blind should give them as extended use as pos-
sible. I should not hesitate to send out a book by mail to any
426 HENRY MUNSON UTLEY
part of the state, even i£ I were to pay the postage myself. The
books are not heavy and if well wrapped will suffer no injury in
the mails One library might well supply all the blind readers
m a state or in a large section. For that reason it will be wise
for any library before entering upon the project of buying books
for the blind to be certain that no other library in its vicinity
is already supplying the whole demand. This work might well
be handled by a state library, especially by one which has an or-
ganized system of traveling libraries
BOOKS AND LIBRARIES FOR THE BLIND
Dr. Robert C. Moon, secretary of the Pennsylvania
Home Teaching Society and Free Circulating Library
for the Blind at the time that he prepared the following
report, was a son of Dr. William Moon, of Brighton,
England, an English teacher and inventor of the "Moon
type/' a modification of the Roman alphabet legible to
those whose fingers are not sensitive enough to read a
"point system." The paper was read before the Penn-
sylvania Library Club and New Jersey Library Associa-
tion at Atlantic City, N.J., April 1, 1905.
The subject of "books and libraries for the blind" is inter-
esting and engaging the attention of librarians more to-day than
at any previous time, because it has been satisfactorily shown
that they can extend the usefulness of their libraries by enrolling
blind persons as readers, and providing suitable books for their
use.
As the wise King Solomon has told us "there is no new
thing under the sun," it is possible that some future archaeologist
may unearth from the Temple Library at Nippur, or discover
in some Egyptian sarcophagus, a series of literary works speci-
ally prepared for the use of the blind in a prehistoric age; but
to the best of my knowledge and belief the first successful at-
tempt to emboss books for the blind was made in Paris as re-
cently as 120 years ago (1784) by the philanthropic Valentin Haiiy
He printed his pages from metal types consisting of large and
small italics, and he met with so much success in teaching his
first pupil, who was a professional beggar, that he soon had
twenty-five scholars, and developed new methods of instructing
them in various branches of education. By means of private
and municipal assistance he was able, in 1785, to procure for his
scholars a house in the Rue Notre Dame des Victoires, which
may justly be considered the pioneer institution for the instruc-
tion of blind in any part of the world.
428 ROBERT C. MOON
In 1821 some of Hauys embossing types were purchased in
Paris by Lady Elizabeth Lowther for the use of her blind son,
Charles, who afterwards succeeded to the baronetcy as Charles
Hugh Lowther A printing press was set up for him in Wilton
Castle, in the County of York, in England, and with the assist-
ance of an intelligent butler he was able to prepare a large num-
ber of embossed books for his own use. To Sir Charles Lowther,
undoubtedly, belongs the honor of embossing the first books for
the blind in Great Britain.
Mr Gall, of Edinburgh, in 1827, commenced the preparation
of embossed books in an angular type, and ten years later Mr.
Alston, of Glasgow, began to emboss the Bible and some ele-
mentary works in the Roman letter. These types were, however,
found to be too complicated for the majority of the blind to
decipher. Mr. Lucas, of Bristol, and Mr. Frere, of Blackheath,
sought to overcome the difficulty by introducing simpler char-
acters, but as the one printed his books in a stenographic and
the other in a phonetic form both systems proved to be unsuited
to the mental capacity of many — especially those who were aged
and nervous.
All these plans of embossed reading were in vogue in the
year 1840, when a young man, whose sight had long been fail-
ing, was suddenly plunged into total darkness as he entered into
manhood, and was preparing to study for the ministry. That
young man, who afterward became Dr. William Moon, was my
father, and he lived in the town of Brighton, in the south of
England. Upon his becoming blind, he gave his attention to
mastering the various systems of embossed reading to which
we have referred, and having much spare time upon his hands,
he began to seek out and teach other blind persons to read
But, as he soon found difficulties in teaching his pupils, he de-
vised an easier plan of reading, which was readily acquired by
a lad who had in vain endeavored for five years to learn by the
other systems.
This new type — now known as the "Moon type" — has an
alphabet, consisting of letters of very simple construction, com-
bined with a full orthography. The characters are composed
principally of the Roman letters, in their original, or in slightly
modified forms; and where some of the more complex letters
of the Roman alphabet could not be altered with advantage, new
characters are substituted for them. The alphabet consists of
BOOKS AND LIBRARIES FOR BLIND 429
only nine characters, placed in various positions. It is composed
of the simplest geometrical forms, such as the straight line,
the acute and right angle, the circle and the semi-circle. In order
that the reader shall not lose his place, the first line is read from
left to right, and the second from right to left, and so on. The
finger is guided by a curved bracket from the end of the line to
the one below.
The more the type was tried, the more evident it became
that it was adapted to the needs of the blind, and for half a
century Dr Moon devoted himself with untiring energy to the
preparation of embossed literature in the English and many
foreign languages. The total number of volumes issued in this
type, since the commencement of the work in 1847, up to the
present time (1905), has been 247,000, and 69,000 stereotyped
plates, made during that period, are carefully preserved at the
Moon Institute for the Blind, at Brighton, which, since Dr.
Moon's death, has been conducted by my sister, Miss Moon.
The literature in the "Moon" type comprises, in addition to the
Bible and several separate chapters and Psalms in English,
many volumes of an educational and entertaining character, in-
cluding biographical, poetical, historical and astronomical works
There are many thousands of the blind in all parts of the world
who are finding pleasure in reading these embossed books,
which are an inexpressible comfort to them in their dreary and
lonesome hours. Many of the readers are ninety years old, some
are ninety-five, and a large proportion of them had previously
tried, in vain, to learn the dotted or Roman letter systems.
It having become possible, by the introduction of the Moon
type, to teach the adult blind to read, Dr. Moon and a lady
friend, in 1856, organized, in London, the first Home Teaching
Society for the Blind, with a circulating library of embossed
books in the Moon type. A teacher was employed to find out
and instruct the blind in their homes, as it was found that most
of the adult blind shrank from appearing much in public, and
but few have stopped to realize what a small proportion of the
Home Teaching Society at once proved to be a great success,
and similar societies were soon started in other places. In vari-
ous parts of Great Britain and Ireland, America, Australia and
other countries, there are at the present time about eighty home
leaching societies and free lending libraries of the Moon books :
and teachers (many of them blind) are engaged in visiting the
430 ROBERT C. MOON
blind at their own homes — teaching them to read and changing
their books. An idea of the magnitude and importance of the
\\ork effected by these societies may be gathered from the fact
that the London Home Teaching Society, founded in 1856, now
(1905) employs 14 teachers, who have nearly 2000 blind readers
on their registers. During 1902 the teachers in London paid
36,000 visits and loaned to the blind 33,000 volumes.
The public in general has but a vague idea of the blind popu-
lation, and what is being done for the instruction and welfare
of that sadly afflicted class. Many persons know of the existence
of schools for the blind, and they have witnessed the wonderful
things which are being done for and by the blind children. They
have heard the children read and sing; they have seen them play-
ing musical instruments, and making baskets and other things;
but few have stopped to realize what a small proportion of the
total blind population those children in the schools represent,
their number being only about 4500, whilst there are in all 80,-
ooo blind persons in these United States.
You are doubtless all familiar with the four embossed types
used in the various schools for the blind in this country The
first is the ordinary Roman letter, known as the Boston line
type, which is probably the most difficult to decipher. The other
three are entirely arbitrary in their character, and are composed
of dots or points arranged in various ways. They are the orig-
inal Braille, the American Bradle, and the New York point.
Each, has its advocates and supporters and they can generally be
learned by children with their small and sensitive fingers, and
also by a certain small proportion of middle-aged persons. To
those who can acquire them it is an obvious advantage that for
correspondence and for educational purposes the dotted letters
can be written as well as read by the blind. A similar ability
to emboss the Moon type by hand will, we trust, soon be possible
and available for the blind.
The schools are doing most excellent work for the blind chil-
dren, but let us ever bear in mind that there are 66,000 blind
adults, or 82 per cent, of the blind population of the United
States, who have, in many instances, become physically and men-
tally wrecked by accident or disease, and who are not eligible
for reception into the schools. Their sense of touch is generally
so dulled that they are unable to decipher the Roman line let-
ter or the dotted types used by the young; or, the nervous sys-
BOOKS AND LIBRARIES FOR BLIND 431
tern has become so shattered that they are unequal to the task of
committing to memory a host of contradictions, as employed
in some of the dotted systems.
It will especially interest librarians to hear that "home teach-
ing" has proved as suited to the needs of the blind of this coun-
try as to those in Great Britain.
In 1882, at the invitation of the principal of the Pennsyl-
vania Institution for Instructing the Blind in Philadelphia, my
father and sister visited that city, and soon discovered the need
for home teaching of the blind. They found in Mr. John P.
Rhoads, the treasurer of the Pennsylvania Bible Society, an en-
thusiastic supporter of the plan. He formed a Home Teaching
Society there, and personally undertook the superintendence, in
the Bible House, of a library of embossed books in the Moon
type, as well as of a teacher who was sent to the homes of the
blind for the purpose of teaching them to read and periodically
exchanging their books for them. Mr. Rhoads continued most
successfully to carry on the work for sixteen years, but in order
that it might be placed upon a more permanent basis, the society
was reorganized in 1898, and was legally incorporated in 1901.
Since its organization the society has enjoyed the valuable co-
operation of the trustees and officials of the Free Library of
Philadelphia, who have taken charge of the library of embossed
books belonging to this society for the blind, and Mr. John
Thomson, the librarian of the Free Library, superintends the
loaning of the society's books to the blind readers, all expenses
connected with the home teaching part of the work, and the cir-
culation of books outside of Philadelphia, being paid by the
Pennsylvania Home Teaching Society for the Blind. It is im-
portant that I should here say that the society's efforts are not
by any means confined to Philadelphia, Constantly the embossed
books and information about the Pennsylvania Home Teaching
Society and its library are being sent, free of charge, to various
parts of Pennsylvania and to places in other states of the Union,
extending from the Atlantic to the Pacific, and from the ice
fields of Alaska to the islands of the tropics. Among the readers
are several deaf, dumb and blind persons, who have -been
taught to read in from one to four lessons.
The library of the Pennsylvania Home Teaching Society's
embossed works will be found in the Free Library of Phila-
delphia, where the books are kept in a room especially set
432 ROBERT C MOON
apart for them The room is also open to the blind as a reading
room, and such persons are welcome to the free use of the li-
brary Those who live in Philadelphia, or its vicinity, are taught
at their homes, without charge, by the visitors engaged by the
society for that purpose. Those blind persons who are able
to do so call at, or send to, the library for an exchange of books.
Those who cannot do so have their books periodically exchanged
by the visiting teachers, or through the mails, if they live at a
distance. In addition to the library of the Home Teaching So-
ciety, the Free Library of Philadelphia possesses a library of
embossed books in all the types, so that the blind readers can
make a choice of books printed in any type that may be pre-
ferred. The total number of embossed books in the library is
1921. Of these 1222 are in the Moon type; 228 in Roman or
"Line;" 141 in Original Braille; 162 in American Braille; and
128 in New York point.
The Pennsylvania Home Teaching Society now employs three
teachers, one of whom has only recently been appointed. The
two teachers engaged in the work during 1904 had 117 new
pupils under instruction during the year, and paid 2843 visits to
blind persons in private houses and public institutions, for the
purpose of instructing them in reading and furnishing them with
an exchange of books When to the 117 referred to are added
71 names of persons who were enrolled during 1904 at the Free
Library of Philadelphia the total number of new blind readers
during the year is 188 After allowing for those who have died,
there are fully 800 names upon the roll of blind readers. During
19x4 no less than 5284 volumes of embossed books, in five differ-
ent types, were issued from the department for the blind in the
Free Library of Philadelphia, 1954 of which were distributed
by our teachers, and 1352 were sent out of the city to distant
places in the United States, and even to blind persons in the
Philippine Islands. The distribution, according to types, was
as follows : Braille, 347 volumes ; American Braille, 416 volumes ;
New York point, 172 volumes; Line letter, 104 voumes; Moon
type, 4245 volumes ; total, 5284 volumes.
One of the memorable features of the past year's progress
was the enactment by Congress of a law providing for free
transporation through the mails of embossed reading matter,
when loaned to the blind. This concession will confer a boon
upon 80,000 blind persons in the United States and its various
BOOKS AND LIBRARIES FOR BLIND 433
possessions; and as this beneficent arrangement becomes more
generally known, there will doubtless be an increased demand
from distant places for embossed books from public libraries.
Believing that a representation of the Pennsylvania Home
Teaching Society for the Blind at the World's Fair in St. Louis
would be of great benefit to the blind at large, the society secured
ample space in the section of the fair devoted to the blind and
deaf for an exhibit of embossed books in the Moon type, as well
as maps, diagrams and pictures in relief, designed by the late Dr.
\\ ilham Moon, of Brighton, England During the months of Sep-
tember and October one of the society's blind teachers was present
at the exposition to explain the exhibit, and to answer the questions
of inquiring \isitors \\ho bad come from every state of the
Union, from Hawaii, the Philippines, Mexico, Brazil, Japan,
and many European countries A large number of them who
had blind relatives and friends eagerly sought for information
about the reading, and earned away alphabets and specimen
pages of reading, in the hope of being able, upon returning to
their homes, to instruct the blind persons in whom they were
interested. It is most gratifying that the jurors of the section
devoted to the education of the blind at the World's Fair
awarded a gold medal to the Pennsylvania Home Teaching So-
ciety for its interesting and attractive exhibit.
Although I have but incidentally referred to the Braille and
other dotted systems, I would not wish to convey the idea that
I do not fully appreciate them, for my admiration for the French
Braille type was aroused upon first seeing it in Paris nearly forty
years ago. It was introduced by Louis Braille, in 1829, after he
had modified and developed it from a dotted plan of M. Bar-
bier, a French artillery officer. Louis Braille's system was, How-
ever, not officially adopted at the Paris School for the Blind, of
which he was a professor, until 1854.
As a rule, it is not advisable, at first, to attempt to teach
adults to read by the Braille method, as we have known too
many cases where it has proved a failure; but several intelligent
adults, who have had the sense of touch cultivated by the use
of the Moon type, have afterward learned a dotted system. Dr.
Armitage, in his work on the "Education of the blind" (1886),
has remarked that "it is a curious and instructive fact that the
two systems which are now most in favor with the blind them-
selves, and which have most vitality in them, are due to two
434 ROBERT C. MOON
blind men, M Braille and Dr. Moon " Dr. Moon himself said •
"God gave me blindness as a talent to be used for His glory.
Without blindness I never should have been able to see the needs
of the blind."
Many years ago my father advocated the placing of books
for the blind in public libraries, although it seemed at that time
a necessity that each home teaching society should commence
operations with its own library. Most of the home teaching
societies in Great Bntam still have their separate libraries, the
one in London having fourteen, located in various districts of
the vast metropolis, but at least sixteen public libraries in Great
Britain have departments devoted to books for the blind In
some cities the home teaching societies have transferred their
libraries of books to the public libraries, with much advantage to
all concerned. Such has been notably the case in Liverpool,
Edinburgh and Brighton.
In the United States I believe the Boston Public Library was
the first public library to place books for the blind upon its
shelves, for I find that in 1868 Mr. George Ticknell presented
to the library $36 to be expended for the purchase of embossed
books for the use of blind citizens ; in 1882 it had gifts of books
from Mr. C. J. Jennett, and from Mr. Samuel Gurney through
Dr. William Moon, and in 1893 the Perkins Institution donated
some more books. At present there are 690 volumes in the
library, divided as follows: 400 Moon type; 200 Boston type;
and 90 American Braille.
There are now about 40 public libraries in the United States
which possess books for the blind. Some have a goodly num-
ber in a variety of types, but most of them have, as yet, but few,
and they are confined to the Line, or one or other of the dotted
types.
In 1895 the New York Free Circulating Library for the
Blind, at 121 West gist stieet, New York City, was founded
by Mr. Richard Ferry, and until 1898 the collection of books
consisted almost exclusively of those in New York point. In
that year, however, a complete set of books in the Moon type was
added and a home teacher for the blind was engaged. In 1903
the library was consolidated with the New York Public Library,
being maintained in its St. Agnes Branch, and under such in-
corporation and auspices its continued usefulness is undoubtedly
assured. From the returns which have kindly been given me
BOOKS AND LIBRARIES FOR BLIND 435
by Dr. Billings I find that there are, at the present time, in the
department for the blind of the New York Public Library 1900
volumes m embossed types. Of these 118 are in the original
Braille, 16 in American Braille, 695 in New York point 369 in
Line type, and 702 in the Moon type. During the past year
(1904) there were 7939 issues of books, including sheet music
and periodicals. There are 349 blind readers upon the roll,
nine-tenths of whom are of adult age, and considerable use is
made of the free postage arrangement to send books to readers
at a distance.
An excellent and interesting work is being carried on by the
New York State Library, at Albany, through its Department
for the Blind, under the intelligent and sympathetic superin-
tendance of Mrs. Salome Cutler Fairchild, whose name I have
often found gratefully referred to in my correspondence with
librarians of other libraries. The department was opened in 1900,
and has a library of 440 volumes and 832 pieces of music. The
books are divided as follows- 8 in Original Braille; 98 in
American Braille; 120 in New York point; 146 in Line, and 66
in Moon. Mrs. Fairchild has largely developed the circulation
by means of traveling libraries and transmission of the books
through the mail, besides which she has been instrumental in
having several new books published for the blind.
The Home Teaching Society, established by Dr. and Miss
Moon, in Chicago in 1882, was, for a few years, carried on with
gratifying success, but in consequence of the removal of its
earliest supporters the work dwindled, the society disbanded,
and finally the embossed books were handed over to the Public
Library in 1894. The fruits of those earlier efforts are, however,
still to be seen in the fact that 901 issues of books -were made
last year directly to blind readers. The library contains 221 vol-
umes in American Braille, 24 in New York point, 211 in Line
type, and 394 in the Moon, making a total of 850.
The reading room for the blind in the Library of Congress at
Washington, D. C, was opened in 1897. It was originally in-
tended as a meeting place for the blind of the city where they
could be read to and entertained, and many prominent persons
have visited the room and taken part in the proceedings, which
have given great enjoyment to the blind. The work of providing
for the reading room a suitable library of books in various em-
bossed types has been steadily going on, until at the present time
436 ROBERT C. MOON
there are 861 books, of which 55 are in American, French,
English, German, Dutch and Japanese Braille; 438 are in New
York point; 344 are in Line, and 22 are in the Moon type. The
Librarian of Congress has recently forwarded to England a
large order for Moon type books No one who visits that li-
brar> should omit to see the interesting reading room for the
blind, which is in the charge of Miss Etta Josselyn Giffin
I regret that the time allotted does not permit of my going
into detail respecting the interesting readings and musical enter-
tainments, as well as the instruction of various kinds which is
imparted to the blind in connection with the public libraries
of San Francisco, Lynn and Worcester in Massachusetts, Cin-
cinnati, Providence, and many other places, but of this I am
certain, that all of the libraries need more books, and if they
are to reach and teach the adult blind they must have a fair
proportion of them in the Moon type. All public libraries should
possess a few works printed in the various types, care being
taken to have a good supply of those embossed in the special
type which is taught in the schools for the blind of the immedi-
ate locality, in order that the pupils in vacation time and the
graduates of the schools may be provided with reading matter,
but the infirm and aged blind will be found in almost all com-
munities, and for them books printed in the Moon type are in-
dispensable.
No account of libraries for the blind would be complete
without a reference to those in every school for the blind in
the country. Most of them are limited to books in one or two
types for the use of their own pupils, but some have books in
all the types. Such is the case in the Pennsylvania Institution
for the Blind at Overbrook, where the most advanced methods
of education are adopted by its broad-minded principal, Prof. E
E. Allen. Many of those present are doubtless aware that a large
number of the books printed in American Braille are prepared
at the Overbrook institution, but Prof. Allen should be warmly
congratulated upon having retained full orthography in all the
works published there. Valuable as the dotted types may be,
their usefulness among the adults and the uneducated is much
impaired by the numerous abbreviations and contractions with
which they are, in some places, becoming more and more bur-
dened.
The Perkins Institution for the Blind at Boston has a library
BOOKS AND LIBRARIES FOR BLIND 437
of 14,835 embossed books, of which 9276 are in the Boston
Line type, 4350 in the Braille, 768 in the New York point, and
441 in the Moon type. Prof Anagnos informs me that these
books are permitted to circulate freely among the blind of New
England, taking advantage of the recent free postal regulation.
The publications in the Line type are lent to the blind all over
the country. A special appropriation by the Massachusetts
State Legislature enables the officials of the school to send
teachers of the adult blind into the homes of their pupils, who,
upon learning to read, become beneficiaries of the library.
The number of books sent out from it during the year 1904
was 1950 volumes, which circulated among 540 readers, a large
majority of whom belonged to the adult class.
It will probably be remarked that I have laid great stress
upon home teaching of the blind as a pioneer work, and I have
done so advisedly, for I want to impress upon all who wish
to benefit the adults, who constitute the mass of the blind, that
there is no other place besides the home in which they can, as
a rule, be found and taught. The schools are not for them;
the schools are for children and for pupils under 21 years of age,
and if schools were provided for the adults but few, probably,
would attend them for instruction. On the other hand, the
shelves of any public library might be ever so well stocked with
books, but unless the blind of the locality have been trained in
embossed reading, there would be no demand for any of those
books.
REPORT OF THE COMMITTEE ON LIBRARY
WORK WITH THE BLIND
As chairman of the A.L.A. on Work with the Blind,
Nathaniel D. C. Hodges, librarian of the Cincinnati Pub-
lic Library, prepared a report on this phase of library
work, and presented it at the A.L.A. Conference at
Asheville, N.C., May 24, 1907.
Nathaniel Dana Carlile Hodges was born in Salem,
Massachusetts, April 19, 1852. From 1876-1877 he acted
as private tutor hi physics and mathematics in Cam-
bridge, Massachusetts, and from 1877-1881 was assistant
in physics at Harvard University. From 1883-1885, he
was assistant editor of Science and he was its editor
from 1885-1894. In 1895 he was appointed assistant in
the Astor Library, New York, and remained there until
1897. From 1897-1900, he was an assistant in the Har-
vard University Library. From 1900 until his retirement
in 1924, he was librarian of the Cincinnati Public Li-
brary. He was president of the A.L.A. in 1910.
Thrashing about for a proper opening to this report it seemed
to the Chairman that nothing could serve better than a few
terse paragraphs from a letter of Dr. Steiner*s. While not brief
enough to serve as a formal text, they have that firmness and
clean-cuttedness which make them suitable for a head to which
may be attached such verbiage as may follow.
Dr Sterner, of the Enoch Pratt free library of Baltimore,
writes :
"We have a department for the blind, containing 1025 vol-
umes in New York point and line letter type, using these types
inasmuch as the New York point is that used by our two state
schools for white and black pupils. The books are cataloged
in the same way as all other books in the library. Last year
we circulated 545 volumes for the blind. A year and a half
ago, taking advantage of the free carnage through the mails
440 NATHANIEL DANA CARLILE HODGES
of books for the blind, we began sending these books to the
blind persons throughout the state, having made an agreement
with the State library commission which body assumed respon-
sibility for the safe return of the books, and agreed to pay us
the sum of fifteen cents for each book circulated.
"\Ye do not have readings for the blind Air. Frederick
D. Morrison, for many years Superintendent of the Maryland
school for the blind, was much opposed to these readings, and
we have accepted the policy of the school as our own. I be-
lieve it is very important to be in close harmony with the in-
structors of the blind. We do not give instruction ourselves,
nor do we believe it to be the proper function of the public
library. Our funds for the purchase of books for the blind are
taken from our regular book fund.
"The public library has no business to visit the blind or aid
in securing them work, any more than it has to render these
services to any other class of the community We should
always bear in mind that we are libraries and that our business
is to disseminate literature."
In the summer of 1900 a blind girl, led by her sister, called
upon the librarian of the Public library of Cincinnati and
solicited his aid in starting some work for the blind of that city.
The librarian, knowing that his trustees were soft-hearted and—-
with all due deference— believing them to be soft-headed, re-
strained the well-intentioned impulses of the board to take the
work immediately under its patronage, buy embossed books
and salary an attendant out of the public funds.
The librarian secured the board's approval for the use of a
room for the blind and aided in getting volunteers from among
the good men and women of Cincinnati to read to the blind on
stated days. He then urged this girl, Miss Georgia D. Trader,
to go among the philanthropic people of the community and se-
cure funds for the purchase of the needed books.
That librarian informs us that he takes no little pride in all
that heartless action and heartless advice Nothing would have
been easier than to have had in Cincinnati a room well filled with
embossed books, an attendant seated in their midst, and all as
smug and lifeless as only such a special collection can be— the
whole paid for out of the public purse.
It is very likely true that a library should remain a library
and do a library's work and herein lies one reason why this
work for the blind should be fostered not by the Public library
directly but by some adjunct society which need place no re-
REPORT OF COMM. OF WORK WITH BLIND 441
strictions on its methods and on its purposes so long as those
methods and those purposes are such as appeal to good people
There grew from that little seeding of a few volunteer
readers — work which was copied from that already under way
in the Library of Congress and at the Free library in Philadel-
phia—a library association for the blind, which had back of it
the good will, the good services and the good money of several
hundred Cmcinnatians. Blind men and women were taught to
read and write, and blind children were regularly instructed for
the first time within the city limits, though the State at the
institution in Columbus had previously cared for young people.
When this schooling of the young had grown beyond the powers
of the Association, the Board of education was persuaded to
establish a school for the blind. And a second budding from
the Society was a comfortable home for indigent blind women.
That home, planned to accommodate a few blind women,
has within a few weeks stretched its resources to accommo-
date a further development of the industrial training of the
blind — a school of weaving, weaving of carpets and weaving
of laces; and all the while there has been kept up at the Public
library the work which was the primary purpose — the readings
for the blind, the entertainments for the blind, the instruction
of the blind and the circulation of books. And the books, not
being purchased through the public funds, can be sent as far as
Uncle Sam's mails will carry them.
It is not the intention of this report to mete out justice to
each and all of those who have aided in developing this work.
There is a little town not so far from Cincinnati the name of
which all the library workers in the West utter with deference —
Dayton. Now Dayton has profited as usual by the errors of her
bigger neighbors, and instead of the auxiliary society being
called the "Library society for the blind," in Dayton that Society
has been named the "Association for the promotion of the in-
terests of the blind." This association is something of an in-
fant It was born only in March. Its pedigree runs along lines
similar to that of the Cincinnati society. At first the work was
cared for by the Public library, later personally by individuals
on the library staff. Now what goes on at the Library is but one
deparment of the above-named society Cincinnati must pre-
pare to be jealous as usual of her little neighbor. This Dayton
society has already secured a fine office and clubrooms in one
442 NATHANIEL DANA CARLILE HODGES
of the downtown buildings, and a stall in the Arcade for the
sale of goods— these the gift of one of Dayton's wealthy citizens.
The President of the Society began by being interested in
one blind girl, and then the library people showed her the group
listening to readings at the Public library. The librarian talked
with this lady, often suggesting the need of industrial training
and means of exchange and sale of the blind's handiwork as
well as the need of teaching. The result is the launching of
a new enterprise which has secured plenty of interest and back-
ing. The reading circle, which has become a department of
the Society's activities, is all that remains at the Public library.
Cleveland is doing what she can do to foster the interests of
the blind. Encouraged by her success with an initial effort at the
Public library, Cleveland now rejoices in a society for promot-
ing the interests of the blind, and Mr. Brett informed the chair-
man in a recent letter that the net receipts of a bazar, held a few
weeks ago for the benefit of the Society, were over $800.
Buffalo is following along on much the same path. A letter
from the librarian, dated May I, brings with it a newspaper
clipping to the effect that fully 50 enthusiastic women, with a
few equally zealous men, had attended a meeting for the pur-
pose of discussing the project of organizing an association for
the education of the blind in Buffalo and vicinity. Miss Wini-
fred Holt of New York, Secretary of the New York associa-
tion, was there to tell them what might be done. The result
was a determination to hold another meeting for the formal
organization of such an association.
We have referred at some length to these outgrowths from
that work for the blind most appropriately carried on at libraries,
and we hope that there is justification for this apparent wander-
ing from the immediate matter in hand. The chairman of this
committee, during a visit to England five years ago, was inter-
ested in finding that the technical schools which it was urged
ten or twenty years ago were so much needed in England, and
which are now blooming out in many of the larger cities, owe
their existence in some cases, to feeble efforts at technical edu-
cation in basement rooms in public libraries. The Chamber of
commerce of Cincinnati is a child of the mercantile library. We
should always "bear in mind that we are libraries and that our
business is to disseminate literature," but may we not also bear
in mind that we are intellectual centers from which naturally
REPORT OF COMM. OF WORK WITH BLIND 443
enough may start movements which shall mold the unformed
protoplasm of public opinion, that our environment may be the
healthier and happier.
Before passing from the consideration of such local societies
which care for the interests of the blind, we must stop a moment
to bow with respect to two libraries in which pioneer effons
in this direction were made. We refer to the Library of Con-
gress and to the Free library of Philadelphia. In both of these
libraries the work for the blind has been persistently prosecuted
and crowned with success. Thanks to an appropriation made
by the legislature of Pennsylvania during the session of 1905
it became possible for the Philadelphia society to expand. That
organization provides a home teaching society and free cir-
culating library for the blind, and it is to such state organizations
that we must now give some consideration.
The revenues for the Pennsylvania society come from two
sources: The Free library of Philadelphia buys some of the
books and provides a room, while more books and the traveling
expenses and salaries of the teachers are paid for by the Society.
The number of volumes is close to 2500, plus some duplicate
stock in Moon type. The circulation during the year 1906 came
to 9829, which far outstrips the circulation of any other library
for the blind. The catalog of books in American Braille is now
being embossed. Fifty copies will be printed. This will circulate
without charge, with a time limit of two weeks It is hoped to
have a similar catalog for the books in other types. The State
board of charities recommended to the legislature that $4000
be appropriated for the next two years A bill to this effect
has passed both the House of Representatives and the Senate,
but it had not been signed by the Governor at the time of writing
this report
The State of Massachusetts has for a number of years ap-
propriated $5000 annually for the home teaching of the blind.
This appropriation has been ostensibly under the control of the
State board of education, but the work has really devolved upon
the Superintendent of the Perkins institution. There are four
blind persons — two men and two women — who go about the State,
each having his own district, teaching reading and writing and
some small forms of handicraft to such blind as they can find
who are willing to be instructed in their homes.
A Commission with a membership of five was created by an
444 NATHANIEL DANA CARLILE HODGES
act of the legislature in May 1904. This Commission does not
concern itself with library work — it was created rather to look
after the industrial training of the blind. The well known Per-
kins institution, partly under state patronage, has for years
covered the educational field These two firmly established and
adequately supported agencies are thought by some to render
direct educational work less necessary at the public libraries.
The library work for the blind in Massachusetts, aside from
that in the public libraries in Boston and Lynn has hitherto
been slight. Persons interested in the blind in several cities —
as for instance Worcester, Brockton, and Fall River — are be-
ginning to stir in the matter and there is a prospect of improve-
ment in the near future.
At Lynn, the blind have received invitations to the regular
entertainments of the Lynn educational society — a full course of
two each month from October to June — to the Oratorio so-
ciety's rehearsals, to the entertainments given by six women's
clubs, to the lecturers of the Lynn historical society, and also to
occasional lawn parties. The work which centers in the Public
library, where there is a good collection of books well used, is
fostered by a committee of the Historical society and by the
Every Day club composed of young ladies connected with one of
the churches. The Public library of Worcester has helped to
work up an interest in the blind which has resulted in the recent
establishment of a home.
In Michigan there is an employment institution for the blind
which requires the management to maintain a lending library
and reading circle. It had long been felt desirable that somewhere
in the state there should be a liberal collection of books, peri-
odicals and sheet music in various styles of embossed characters
and a librarian charged with the duty of caring for and dis-
tributing the same, and competent to give supervision, and as-
sistance to the home teaching and home study movement. Now
that books for the blind can be sent through the mails free of
cost, it is believed that the one fully equipped library of em-
bossed reading matter at Saginaw might well serve all the
sightless readers within the boundaries of the state.
Mr. A. M. Shotwell, Librarian of the Michigan employment
institution for the blind writes:
"Our needs and those of our sightless adult readers appear
to include more humorous works, more good current fiction,
REPORT OF COMM. OF WORK WITH BLIND 445
more reference works (to be consulted at the library), an ac-
curately printed American Braille edition of ^the Bible, a good
Bible concordance, an up-to-date Braille edition of some good
weekly news summary (similar to the opening pages and the
"current events" of "The Literary digest") the President's an-
nual messages, the quadrennial national party platforms and
letters of acceptance, etc, publications worthy to be re-read and
studied, also leading papers pertaining to current work for lie
blind. The writer, having provided himself with _ the requisite
embossing outfit, is doing what the means at his hands will
permit in some of these directions, and has demonstrated the
practicability of employing competent blind persons as printers.
"The libraries should cooperate with a state society or with
some more general organization in the collection of statistics
of the blind, and in placing necessary instruction, literary and
industrial, within their reach, and in extending their oppor-
tunities for mental and manual employment, and should en-
courage the principal readers of embossed publications to mas-
ter more than one of the current punctographic systems, as many
interesting and valuable works have been embossed in each
tactile system that have not been printed for their use in the
other styles of raised print; and all should encourage the pres-
ent movement, led by the American association of workers for
the blind, looking toward the more general adoption of a uni-
form, legible, and completely grammatical system or method of
writing or printing for the blind of America or of all English
speaking countries; and the librarians and attendants in charge
who are interested in the work for the blind, are urged, both
individually and through local or state organizations, to affiliate
themselves with the general body of American workers for
the blind, whose biennial convention is to be held in Boston
in the latter part of August next"
In California embossed books in four different types are sent
from the State library to any blind resident and a collection of
from ten to twenty-five embossed books are loaned to any pub-
lic library that can vouch for at least five readers. The first
book was loaned June 13, 1905. There are now 222 blind bor-
rowers scattered from one end to the other of the state.
In Rhode Island, the Public library of Providence was in-
fluential in having two state teachers of adult blind appointed
a couple of years ago. In common with the experience of
others, it is found that m addition to the teachers, visitors are
needed. The library has no regular attendant for the blind but
has been able to keep close to the work As to the character
of the books Mrs. Mary E. S. Root, who is in immediate charge,
writes that there is need of more delightful story books— not
446 NATHANIEL DANA CARLILE HODGES
school books. One of the readers, a man of fifty, said that he
did not want to be educated, only to forget As a natural out-
growth there is a prospect for the opening of a shop where goods
made by the blind can be placed on sale.
The New York state library has taken an active part in this
work and has kept valuable records showing the character of
the books called for as well as the number of volumes. This
library has also had printed in New York point quite a number
of books which otherwise would not be available. The library's
methods of cataloging are worthy of careful consideration, as
also the means employed to convey instruction to blind readers
In New York City an organization was chartered by the
Regents of the University in 1895 under the name of the New
York free circulating library for the blind. In 1903 this was
consolidated with the New York public library and has since
been operated as a branch with quarters in one of the branch
buildings A teacher is employed who gives all her time to the
work. Most of her instruction is in reading, a little in writing
but none at all in arithmetic. The Library circulates books freely
in the states of New York, New Jersey and Connecticut, and
elsewhere on special request on the approval of the Chairman
of the circulation committee. There has recently been formed
the New York association for promoting the interests of the
adult blind. Of this Association Miss Winifred Holt, 44 East
78th st, is secretary.
In Illinois, writes Joseph H. Freeman, Superintendent of the
Illinois school for the blind, they have applied to the General
Assembly of Illinois for an appropriation of $2,000 to purchase
embossed books for a library to be used by readers in the state
outside the school.
The blind collection at the Chicago public library numbers
about i, 100 volumes, the circulation is annually in the neighbor-
hood of 1,200 volumes, entirely within the city. The books are
drawn chiefly through the delivery stations. Very few blind
persons go to the main library. The Chicago woman's club has
recently interested itself in the work and has employed an
instructor.
In Delaware a bill providing for an appropriation of $1,200
per year for "home teaching" of the blind throughout the State
has passed the House of Representatives and the Senate and
has gone to the Governor for his signature. There is no reason
REPORT OF COMM. OF WORK WITH BLIND 447
to suppose that he will veto it. Miss Anne M. Ward, a graduate
of the Pennsylvania school for the blind, has been doing suc-
cessful work as "home teacher" since July, 1906.
The Missouri school for the blind at St. Louis has 2,500
books These are circulated throughout the state. An associa-
tion \\hich will care for the interests of the blind was organized
in February 1907 under the title of the Scotoic aid society.
Miss Hattie E Stevenson, assistant Librarian of the Depart-
ment of public instruction of Denver, reports that Colorado is
the happy possessor of sixteen books in raised type. The Gen-
eral Assembly by a recent law has provided for a workshop
which will soon be in working order in Denver.
In Virginia the State library has a collection of 500 embossed
books, and the circulation is given as 500 As is often the
case, books are sent beyond the territorial limits of the library.
In Indiana there is a collection of 440 embossed books at
the State library The circulation amounts to 300. Books are not
allowed to go beyond the state boundaries.
The problem of serving the blind with reading matter is
like every other social problem — far from its complete solution.
One member of this Committee, Mr. Asa Don Dickinson, now
Librarian of the Leavenworth public library, and who unfortu-
nately cannot be present at this meeting, wrote the chairman
under date of May 6th as follows :
"We should have a central library, where can be found in one
place all the books that have ever been printed in raised type.
Any one of these books should be available to every blind per-
son in the country, by means of free carriage through the
United States mails. Under the present system (or want of
system), each district has either no books at all, or an insuffi-
cient collection which has largely outlived its usefulness in the
immediate neighborhood. If our central library can have books
enough to send traveling libraries to any institutions throughout
the country which may be willing to make themselves local cen-
ters, so much the better. But at any rate let us have a central
collection which may be drawn upon by individuals in all parts
of the country.
"It matters little whether this institution is evolved from
the Library of Congress, from the Pennsylvania home teaching
society, or from some other established institution; or whether
an entirely new organization is created. It matters little
whether it be established by public funds or by private benevo-
lence. But an institution capable of doing this work we must
have somehow, somewhere."
448 NATHANIEL DANA CARLILE HODGES
Mr. Samuel H. Ranck, Librarian of the Public library at
Grand Rapids, has taken an active interest in work for the blind,
having succeeded during the past year in starting a blind de-
partment in the Grand Rapids library', and from him the Chair-
man has received a letter calling attention to a difficulty in the
delivery of embossed books. "These are delivered by the li-
brary to the homes of the readers and called for at a stated time,
unless they are returned beforehand. The matter of calling for
and delivering the books in this way is believed to be desirable,
owing to the fact that, while books for the blind may be sent
through the mails free, most of the packages are so large that
they are not delivered by the carrier service of the post-office
department. It would be just as easy, therefore, for blind
readers to get the books at the Library as it would be at the
post-office, and on this account the Library has undertaken the
free delivery."
Mr. Ranck has an able lieutenant in Miss Roberta A. Griffith,
the leading blind citizen of Grand Rapids, a graduate of the
Western Reserve university. Miss Griffith would urge "upon
printers of embossed literature the desirability of complying,
so far as possible, with the usual typographical practice, and
rules of English composition in punctuation, syllabication and
capitalization; for, whatever may be said in excuse of the now
too general disregard of those rules, it must be remembered
that the blind reader cannot ordinarily consult books of refer-
ence as the sighted reader can, and that he is entirely dependent
upon his embossed books for his knowledge of what is correct
in such matters."
Miss Griffith further "sees the need of a uniform system of
printing and writing for the blind to take the place of the British
and the American Braille and the New York point; and, with-
out taking any action either in favor of, or against any of these
systems, would recommend the appointment of a committee of
the Library Association to confer with and keep in touch with
the uniform type commission of the American association of
workers for the blind, which has this subject under considera-
tion," and urges that "the American Library Association send
a delegate, or delegates, to the convention of the American
association of workers for the blind, to be held at Boston,
August 27-30. This association is composed of both sighted
and fclind men and women who are devoted to the interests
REPORT OF COMM. OF WORK WITH BLIND 449
of the blind, and besides the report of the uniform type com-
mission, other subjects in which librarians are directly interested
may be considered."
Mr Bledsoe, Supenntendent of the Maryland school for the
blind, has also written us on this question of printing as follows :
"The greatest need in regard to printing for the blind is
more uniformity. For the last thirty years a controversy on
this subject has been earned on and has resulted in there be-
ing books in use printed in not less than five different lands of
type — Moon, Boston line letter, English Braille, American
Braille, and New York point
"The Moon type is very good for adults who find it impos-
sible to use either of the other systems, and its maintenance
is provided for by a society organized for that purpose, so it
needs no further comment The number of books printed in
English Braille is so small that it calls for no serious consider-
ation The Boston line letter has been fast going out of use,
having been kept up by the persistency of Mr. Anagnos, who
contended that it was just as easily read as either of the point
systems, but the consensus of opinion is that this is not the
case, and the fact that all who use the point systems almost
invariably discard the line would seem to indicate that the
point is the more practical You are aware that the most of
the books now in use in ^the various schools in this country
are printed in the two point systems.
"The controversy and lack of unity in the last twenty years
has been due to a difference of opinion as to the better of these.
"It would be well if we could do all of our printing in one
or the other of these two systems, but there already exists so
much literature printed in each that it would be almost impos-
sible to induce those who control the matter of printing to dis-
card either. In reality this is not at all necessary. What is
needed, however, is cooperation between the various schools
as to a thorough course of study outlined with texts and col-
lateral reading based upon the books now printed in New York
point and Braille in so far as this is possible, with recom-
mendations for the printing of additional ones in these two
systems, avoiding any duplications. These are the most prac-
tical and the one is not enough better than the other to author-
ize the discarding of either."
Miss Emma R. Neisser, of the Philadelphia free library,
from which there has been such a large circulation of books,
writes of some of the problems as follows:
"I believe there are many of the elderly blind who will
never read any embossed type except the Moon. There are
others who will not learn American Braille or New York point
unless they first learn Moon.
450 NATHANIEL DANA CARLILE HODGES
"No one knows better than I do the limitations of the sup-
ply of books in Moon type. I know that librarians look with
impatience and disdain over the meagre list of titles in fthe
catalog of Moon's Society In spite of all criticism I believe
in Moon type for many blind persons, and have done what I
could to help bring about a change for the better. The sim-
plicity of the Moon characters and the ease with which even
the elderly blind can learn it make it desirable for those who
have lost their sight in adult life.
"Librarians will do well not to overlook the fact that it is
from this large class that they will draw their readers. If
they provide books for former pupils of schools only, they
miss a large proportion of the bfind population.
"It seems to me that the most important feature in the
work of libraries for the blind is the establishment of 'home
teaching/ Whether this shall be done under the care of the
public library, or a state commission, or the state school, or by
women's clubs, or other private enterprise, is immaterial; but
unless this is done, no library of embossed books can hope to
be of use to the greatest number of blind in its vicinity. Many
of the blind may become readers if they have help and encour-
agement when first learning to read. I know of one library
which has a collection of embossed books which are never used.
The Librarian herself told me the books were never called for.
Undoubtedly if the blind in that city were trained to use em-
bossed type, the books would circulate as in other cities.
"I believe the home teacher should be a blind person or
one with defective sight, and that the teacher should be chosen
from among former pupils of the state school, thus cooperating
with the library. Each large city should support at least one
home teacher to visit the blind in the vicinity."
In view of the increasing activity in the work for the blind
and the evident expansion of this work into fields not properly
belonging to libraries, we recommend that a Committee of this
Association be appointed to report on the progress of work for
the blind strictly germane to libraries, and to confer with such
societies as shall foster the general interests of the blind.
N. D. C HODGES
BERNARD C. STEINER
EMMA R. NEISSER,
Committee.
Voted, That the report be accepted and placed on file and
under the Constitution, recommendations of the committee be
referred to the Council.
SOME UNUSUAL EXPERIENCES IN THE WORK
OF A BLIND LIBRARIAN
The following report, describing the progress of work
in the Brooklyn, New York, Public Library, is by Miss
Beryl H. Clarke, herself blind. At the time of this re-
port, she was in charge of the work with the blind, under
Asa Don Dickinson, in charge of the Pacific Branch of
the library, opened April 4, 1905.
Besides caring for the library, Miss Clarke taught
blind pupils to read blind type. Readings for the blind
were conducted on two afternoons and one evening of
each week — the Brooklyn Rapid Transit Co. furnishing
transportation for readers and their guides to and from
the library.
Later, Miss Clarke was married to William Gooshaw,
also blind.
The work which is being done for the blind under the aus-
pices of the Brooklyn Public Library is classed under the
heading of "Library work," but it extends further than the
regular routine of library duties.
My work in the library consists of distributing the books for
circulation, copying books into the "New York Point," answer-
ing letters, keeping my library records, etc.
A most interesting feature in our special work for the blind
is the readings which are held in the library building several
times a week These readings mean much to the people, for
coming to the library means to them the meeting with their
friends, as well as listening to the reading of an interesting book.
The attendance varies from six to ten. That more people can-
not be present at the readings is not because they do not care
to come. It is because there is no one to guide them. The
teaching of the adult blind is carried on in their homes, and this
outside phase of the work is strange, but very interesting. We
often learn through those who come to the library of others
452 BERYL H. CLARKE
who are in need of being taught to read, but the wider knowl-
edge of those in need of teaching is found through the Nev
York Improvement Society and the pension list.
The \\ork has three divisions, seeking, visiting and teaching
\\Tien the names are obtained, it is never known in what class
of life or how intellectual the persons may be. I have to first
seek the person and judge for myself whether it is worth while
to try to teach them. Often my judgment is wrong. My ex-
perience has been that in most cases it is not lack of intelligence
on the part of the people which at first prompts them to say
they do not care to learn, but deep despondency. I think this
work which is being done for the blind through the library
will help many a man and woman to gain hope and self-respect.
The searching is the hardest of the three divisions. Often an
address is given and before I can, with the help of my guide,
reach the address, the person has moved to another place For
example, I sought a man in State St., and was told he had moved
to Furman sL I had to search through various landings of an
unattractive tenement before I found the man I sought. The
room was uncared for, the man having lost all desire to take
proper care of himself, seemed unwilling to make any attempt
to learn to read, but I finally persuaded him to try, and gave him
a lesson and some advice about the necessity for cleanliness
and fresh air. The next time I went to give him a lesson he was
about to scrub the floor. That day the lesson was not very en-
couraging, but the third time I went the room was neat and
clean and the man carefully dressed. That day a first rate lesson
had been learned, and from that time on the man has rapidly ad-
vanced with his reading, and is now doing self-supporting work
This \\as one of the hardest cases of despondency with which
I have had to deal.
Teaching the adult blind to read means much more than
anyone can realize, unless they are closely associated with the
work. Those who are most eager to learn as a rule are not
found among the wealthier class of people. The supply of books
which are printed for the blind is still limited, so unless one is
fortunate enough to have some one to read to them it is im-
possible for a person without sight to keep up with the good
reading of to-day. Often after I seek a case out I find it
entirely hopeless, as the disinclination of a person and the
surroundings in which they live make it impossible for me to
UNUSUAL EXPERIENCES OF BLIND LIBRARIAN 453
make a beginning to teach them The question is often asked
if people in advanced life are able to learn to read the New
York Point, and if it is not better for such people to learn
the Moon print
My experience has been that the Moon print has proven
a steppingstone to the New York Point. I had a woman aged
seventy who learned both the Moon print and the New York
Point print. I gave her a New York Point alphabet sheet and
a stated amount of letters to learn on my first visit, and on
calling again I found she was much distressed as she could not
make a beginning with the letters, I explained that I had a
larger type \\hich I thought she could learn, and not being able
to learn the New York Point at first did not surprise me. This
pupil learned in four lessons to read the Moon print In a
year's time I returned to this pupil and talked with her about
trying the New York Point She consented, and in seven les-
sons she had mastered it well enough to proceed by herself.
The difficulty in not being able to read the New York Point
at first is not only found in people in advanced life, but is often
found in young men and women of nineteen or twenty years
This may seem strange to people having sight, but any person
suddenly losing their sight does not know how to use the fin-
gers m the delicate way that a person long without sight has
acquired. The fingers of a blind person have proven to be a
great substitute for the loss of vision.
Some of my pupils have not only been blind, but deaf as well,
and to these people the ability to read has proven a double in-
terest and comfort. I had a man so deaf that when I taught
him I had to get another man to repeat what I said, but the
pupil learned to read in a very short time, and the ability to
do so has become the greatest comfort and interest which the
man has in life.
Among my scholars I have had a few colored pupils. As
a rule I have found the colored people were not very apt
scholars. They are satisfied if they get to read well enough to
read their Bible, and do not take much interest in other books.
Among those with whom I have come in contact there was
one man who had waited fourteen years for some means by
which he might learn to read. At first I thought I could not
be of any assistance to him, for his home was away beyond
454 BERYL H. CLARKE
the city line, but after I had called on him and realized his eager-
ness and his great desire to learn to read I made three trips
to Hempstead, giving him a lesson each time. For the fourth
lesson he came to the library, taking home a book which some
of my more advanced pupils would not think of struggling with.
I have always felt well repaid for the hot and dusty jour-
neys which I have taken owing to this man becoming so in-
terested in the reading, and this case only differs in details from
many others that have been very encouraging
THE CALIFORNIA STATE LIBRARY FOR THE
BLIND
At the meeting of the State Library Trustees in De-
cember 1904, Charles R. Greene, librarian of the Oak-
land Free Library and trustee of the State Library,
brought up the question of establishing a state library
for the blind. The idea had been brought to his atten-
tion by the San Francisco Reading Room for the Blind.
That reading room, though doing excellent work in San
Francisco, had not been able to fill any requests outside
of the city. Many such requests were received, and so
the managers went to Mr. Greene with their difficulty.
The matter was discussed at the meeting, and it was
unanimously decided to establish the California State
Library for the Blind, the only agency of the kind in
the state.
Miss Mabel Gillis was put in charge of the Depart-
ment of Books for the Blind in the California State Li-
brary and the following paper is an account of the work
of that department. She continued in charge of work
with the blind until her promotion, in 1917 to the as-
sistant librarianship. From 1920-1921 she was chairman
of the A.L.A. Committee on Work with the Blind.
At the meeting of the Board of State Library trustees in
December 1904, Mr. Charles R. Greene, librarian of the Oak-
land Free Library and trustee of the State Library, brought up
the question of establishing a state library for the blind. The
idea had been brought to his attention by the San Francisco
Reading Room for the blind. That reading room, doing excel-
lent work in San Francisco, was not at all able to fill any re-
quests from the blind outside of town. Many such requests
were received, and so the managers went to Mr. Greene with
their difficulty. The matter was discussed at the meeting of the
456 MABEL R. GILLIS
State Library Trustees, and it was unanimously decided to estab-
lish the State Library for the Blind.
It was the policy from the first to build up the library on
the broadest kind of a basis, and so we decided to find out just
what the blind of California wanted before ordering the books.
We took the census report of 1900 and sent out blanks to all
the blind persons given in it. This was, of course, somewhat
out of date, and many persons, whose names and addresses were
given, had moved away; others had died. So we supplemented
the census list by putting notices in newspapers all over the
state, asking for names and addresses of blind persons. Many
names were received through this source, and blanks were sent
to all. On the blanks, besides asking for regular statistics, such
as name, address, age, occupation, etc., we asked what types,
if any, they could read, or if they could not read any type
which one they would prefer to learn. Also we asked them to
underline the classes of books they would like to see in the li-
brary, and to mention any special titles they would care to
read themselves. When the blanks had all been returned, and
they came fast enough to keep us busy and very much encour-
aged, we compiled the statistics received and could then judge
which types we would purchase. We had been led to believe
that most of the demand would be for Braille books, from the
general principle that the type which is taught in the state school
for the blind is the one most used throughout the state. We
were somewhat surprised, then, to find that a large proportion
of those who filled out the blanks read New York point, rather
than Braille, and at first we were at a loss to understand this.
It was finally brought to our attention, however, that up to a
few years before the library was established New York point,
not Braille, was the type given precedence at the State Institu-
tion It was therefore the type most useful to the older alum-
nse, the ones who would probably for some years to come be
the greatest users of the library. Naturally then we selected
New York point as the type in which to purchase the greater
number of point books. The Moon type, the easiest of all for
older people, was also largely asked for, and we ordered a
good-sized collection in that type. After the selection of the
types, we compiled the requests for the different classes of
books and bought accordingly, ordering the particular book
CALIFORNIA STATE LIBRARY FOR BLIND 457
asked for whenever possible. In all our buying we tried to
get what the blind themselves really wanted, not what we
thought they wanted or what we thought they ought to want.
And the fact that they found in the library the very books they
asked for has given them the feeling that the library is really
their own
When the books were finally received we were ready for
their distribution and loaned the first book on June 13, 1905.
Our first borrower was Mrs. Charlotte White, of Sacramento,
who though almost ninety years old at the time, learned the
Moon type in a very short while, at home with no teacher and
with only the help given her by her daughter-in-law, who had
never seen the type before, but who explained the alphabet to
Mrs White and helped her over the hard places.
We require no guarantor for the blind applicant for books.
Knowing that the matter of applying is in itself difficult enough
for those who cannot see and who very often have no one to
see for them, we tried to make it as simple as we could and
asked for no guarantor whatever. Any blind person in Cali-
fornia can have books from the State Library by simply asking
for them Also the privilege has been extended to those Cali-
fornians who have moved away from the state but who still
wanted to borrow books, and to a few others outside the state
who have evidently heard of the library through these former
Cahfornians. In fact, we have tried to fill all requests as far
as we could without limiting the supply of books for the Cali-
fornia borrowers, and we now send to a few in Oregon, Nevada,
Utah, Montana and as far as Nebraska.
We try to make our method of sending out books as simple
as possible also We make a very plain case of corrugated
cardboard to put around the book first. As many of the books
are of the same size the cases are interchangeable and can be
used again and again. Around the case we wrap heavy express
paper, tying it securely with good twine. On one end of the
wrapping paper is a tag addressed to the blind borrower and
properly marked "Free Reading Matter for the Blind." This
is one of the requirements for free postage on embossed books.
On the other end of the wrapper is a printed label addressed to
the Books for the Blind Division State Library, Sacramento,
also marked "Free Reading for the Blind," and space indicated
458 MABEL R. GILLIS
for the sender's name. The idea is for the borrower to keep
the wrapper, turning it for return, so that the label addressed
to us shall be on the outside. The scheme works beautifully
and has been thoroughly satisfactory so far. It is interesting
to us to note the methods employed by those who wrap their
own bundles for return. We wondered at first how they could
possibly tell which label was addressed to them and which to
us until a blind man told us, with apparent scorn for our stupid-
ity, that he tore the label addressed to him before untying the
bundle and so knew it when he started to tie up again. Since
then we have noticed that others hit upon the same plan, while
still others seem to perforate the label addressed to them with
a pin to distinguish it.
We do not try to influence the applicants in a selection of
type to learn if they do not know one. If they ask for a point
system we send it, even if they are adults and we think the
point system probably too difficult to be learned first. We let
them discover for themselves that it is difficult — they are so
much the better satisfied. But as soon as they seem to be dis-
couraged we suggest that they try the Moon type first, and then
after becoming accustomed to feeling the easier type the point
system can be learned with less difficulty. This plan they very
cheerfully try. This leads us to the question of whether it is
necessary to have home teachers to visit the blind and teach
them the types. Many libraries claim that teachers are abso-
lutely necessary, but this may be because they have not been
forced to try any other plan. We, of course, have had no
teachers, and have had to rely on correspondence entirely, ex-
cept for the occasional help of Miss Young in San Francisco
and Miss Kate Foley in Los Angeles. Our plan is to send out
an alphabet, reading cards and primer, explaining by letter in
which order they should be taken up. After a reasonable length
of time we write to the borrowers, asking how he is progress-
ing, encouraging him to keep on, telling him of some of the
others who have learned and their enjoyment from the reading.
Sometimes we do not have to write even one letter of encour-
agement, the borrower learning in a very short time and send-
ing immediately for books. Sometimes we write several letters
before the blind person finally succeeds in mastering the type.
Where they fail altogether it is usually the result of sickness,
CALIFORNIA STATE LIBRARY FOR BLIND 459
and more especially nervousness. That our plan is not without
results is shown by the fact that about 40 blind persons who
knew no type at all have learned to read since the library
opened. Many have learned two or three types and about 30
more, who knew at least one type when we began, have now
learned one or two others Some of these borrowers are go
years old, others are 80, and many are over 70. We think this
shows that, although home teachers are the ideal method, much
can be accomplished without teachers, if funds do not permit
having them.
The number of books that a borrower can have at one time
and the length of time he can keep them depend on the bor-
rower himself entirely. Some read very fast, some very slowly.
Some care for books for study and books for recreation at the
same time. Others especially ask for only one book at a time
For the fast readers we try to keep about two books in their
hands all the time and usually one on the road, so that while
returning one book they need not be without reading matter
for a moment. In fact, we usually send two books at once
when a borrower first applies Then when he finishes one he
returns it, having the other book to read while we are ex-
changing the first for the third on his list. Some of the slow
readers keep a book out for months, and we do not even send
a due notice if the book is not in demand If someone else
should want that book and nothing else we send a due notice,
telling the borrower that another reader is waiting for the book.
Back it comes by return mail. All the blind borrowers are
very considerate of one another, and the fact that others may
be waiting for a book is enough to bring it to the library im-
mediately. We try to have on file a list of books wanted by
every borrower. These are sent to him in turn if possible.
And if he has especially requested any book it is sent to him
immediately on its return to the library even if he has other
reading matter on hand.
We now have in the State Library for the Blind 874 acces-
sions, including books of all classes, music, current magazines
in three types, writing appliances and some ink print articles.
The writing appliances are for the use of the blind who wish
to write their own letters, etc, and are different contrivances
for keeping the writing in straight lines, separated from one
460 MABEL R. GILLIS
another. They include cards with grooved lines, a writing tab-
let rack with slide to hold the pencil, a writing frame with brass
bars and writing paper with embossed lines. These appliances
are for lending to the blind so that they may try the different
kinds before buying them for their own use. Among the books
are a few in foreign languages, French, German and Latin
It seems as if every public library should do something for
the blind of the city in which it exists, not as a charity or as a
work of pity, but as simple justice, because it is the right of
everyone to have library privileges. If built upon this spirit
the blind are quick to feel it and to appreciate it Every per-
son in the state is entitled to all its educational advantages,
and so the library should be extended to all.
There are some things a library can do for the blind with
little expense. For instance, a reading room with alphabet and
magazines could be carried on for one year probably under
10 dollars, as follows :
50 Alphabet sheets in New York point at 50 cents a hundred,
2SC.
50 Alphabet sheets in Braille at 60 cents a hundred, 30c.
50 Alphabet cards in Moon at 2 cents a piece, $i.
The Matilda Ziegler Magazine in New York point, loc.
The Matilda Ziegler Magasine in Braille, loc.
The Christian Record in New York point, gratis.
The Christian Record in Braille, gratis.
The Moon Magazine, $5,
This, it seems, would be enough for a start There are sev-
eral other magazines, but these are the most popular and the
least expensive. To these we would strongly advise adding
articles m ink print magazines, giving achievements of the blind
as well as what the seeing are doing for them. By ink print
magazines I mean the regular magazines printed for the seeing
people. We have some of these at the State Library for the
Blind and they are constantly asked for and used by the blind
borrowers, though, of course, they have to be read to the blind
by their seeing fnends or relatives. In this connection might
be mentioned the Outlook for the Blind a quarterly ink print
magazine, one dollar a year. The July number of this year
contains such articles as "Proposed co-education of the blind
CALIFORNIA STATE LIBRARY FOR BLIND 461
and seeing in New York City," "Forensics and public speaking
by the blind in California," "Massage as an occupation for the
blind," which show that the magazine is of much interest to
the blind themselves For the blind must be educated to take
an interest in and to understand their own problems, because
they are the best ones to solve them. The fact that the two
systems of reading universally used — the point system and the
Moon system — were invented by blind men seems to point to
this conclusion, that the blind themselves are best fitted to work
out their own problems. Let us help them then to understand
and solve them by putting in their hands all the best things
written both in embossed and ink print.
The alphabets and magazines would be enough at first. Create
an interest in the room before trying to have books. To do
this the library must advertise its reading room for the blind
as it does its other features. When there is a demand for books
a travelling library of from 10 to 25 volumes can be asked for
from the State Library. The State Library pays transportation
on books both ways, but the question of free postage on em-
bossed books between libraries should be investigated to the
end that it would hold in that case as well as between libraries
and individuals. To have books before there was a demand
for them would only tie them up for two months, keeping them
from individual borrowers and making no use for them at the
reading room. It might be said that a reading room for the
blind will be of no use, that the blind would rather read at
home than go to the library. But has the experiment of having
a reading room been tried enough to warrant this statement?
We will have to prove that the blind do not want a part of
each library for their very own before we can say it positively
and let the matter go at that. The blind are just like other
people — they like to select the books they read. Why would
they not like to roam among the shelves taking down the books
and examining them before drawing them out? What
little experience we have with borrowers coming to the library
shows that they do like to select their own books. One small
boy, who sometimes comes for his books and sometimes sends
his brother, is always satisfied when he has picked out his own
book, but is often dissatisfied when he has sent his brother
for some title but has not had the opportunity of looking over
462 MABEL R. GILLIS
the book before drawing it out. And we are sure from the
good care the borrowers take of the books that there would
be no abuse of the privilege of open shelves.
If the demand for books grows too large for a small reading
room with simply a collection from the State Library it will be
time to begin buying books. The first point always brought
up about buying embossed books is the great expense. It is
true that many books do cost a great deal— "David Copper-
field," for instance, in six volumes costing $21. But we haven't
even added that ourselves yet, and plenty of good titles can be
purchased at less expense. There will always be a demand
for standard works of fiction, history and travel, so it would
seem best for a library to add those to its reading room first.
New York point and Braille books of this kind range in price
from short selections like Andrews' "The perfect tribute" at 60
cents to such books as "Henry Esmond" in three volumes at
10 dollars and a half. The Moon books, which come from Eng-
land, are priced from a few cents for a small part of the Bible
to about 10 dollars for Kenilworth in nine volumes The ad-
dresses of firms furnishing all magazines, books, etc., mentioned
are listed, and copies of the list may be had by anyone interested.
This goes to show that a library for the blind could be es-
tablished at no very great expense with a good lot of standard
books. Then the library could still supplement its collection by
borrowing the class books from the State Library, such as a
little science collection for those who would care for scientific
reading. These books usually come in from one to three vol-
umes, ranging in price from three dollars and a half to 10 and a
half, and would be used by comparatively few borrowers. So such
books would better for a while be borrowed from one source,
the public library money being reserved for standard books
which all borrowers would read. This would make each small
library start, in a sense, a deposit station of the State Library
for the Blind, just as in the county system each branch is a
deposit station of the county library.
That there is a demand for embossed books in California
is shown by the fact that the State Library now has an even
300 borrowers, and that the demand is growing, as shown by
the increase in circulation, 3318 books having been loaned in
the last year against 2706 volumes the year before. That the
CALIFORNIA STATE LIBRARY FOR BLIND 463
library work for the blind is appreciated is shown by the many
letters we are constantly receiving, telling us how much the books
are enjoyed and how happy the borrowers are to have library
privileges.
ADDRESSES OF FIRMS SUPPLYING BOOKS, MAGAZINES, ETC., FOR
THE BLIND
New York point alphabets, books and music; Braille alphabets
and books: All supplied by American Printing House for
the Blind, Louisville, Ky.
Braille music, and a few Braille books: Supplied by Illinois
School for Blind, Jacksonville, 111.
Moon alphabets, books, music and magazines: Supplied by
Moon's Society, Miss Moon, Honorary Secretary, 104 Queen's
Road, Brighton, England.
The Bible. I Entire in all types except Moon, in which it fur-
nishes only Psalms, Proverbs, Gospels and Acts: Supplied
by American Bible Society, New York City. 2. Entire Bible,
in Moon type only: Supplied by Pennsylvania Bible House,
;th and Walnut Sts, Philadelphia, Pa.
The Matilda Ziegler Magazine, in New York point and Braille:
The Ziegler Publishing Company, 309 West 53d St., New
York City
The Christian Record, in New York point and Braille: The
Christian Record, College View, Neb.
Outlook for the Blind, ink print : Massachusetts Association for
Promoting the Interests of the Blind, 277 Harvard St, Cam-
bridge Station, Boston, Mass.
REPORT OF THE COMMITTEE ON LIBRARY
WORK WITH THE BLIND
The chairman of the A.L.A. committee on work with
the blind, Emma R. Neisser, now Mrs. Delfino, of the
Free Library of Philadelphia, rendered the following
report at the Minnetonka Conference of the A.L.A.,
June 27, 1908. This report includes a discussion of the
progress of work with the blind, extent of collections
and their circulation, various types of blind print, etc.
Emma Rittenhouse Neisser had long been identified
with work for the blind and with the Traveling Library
Department of the Free Library of Philadelphia. In
1910 she married Mr. Liborio Delfino, and has continued
her work at this library.
Previous to the conference of the American Library Asso-
ciation in 1907 the Chairman, Mr. Hodges, had addressed let-
ters of inquiry to the Uniform type committee of the Ameri-
can association of workers for the blind and to Mr. Edward
Ellis Allen, Principal of the Overbrook school for the blind, who
has shown particular interest in the circulation of embossed
books. The replies from Mr. Elwyn H Fowler, of the Uniform
type committee, and from Mr. Allen, owing to a change in the
American Library Association program, were received too late
to be included in the report presented at the Asheville con-
ference.
Mr. Fowler said in part:
"I wish to thank you for your effort to cooperate with The
American association of workers for the blind.
Of the five systems now in common use the embossed Ro-
man letter is fast being superseded by some one of the three
dot systems, on account of their more general legibility and
utility. Moon's system is useful for the aged and others whose
466 EMMA RITTENHOUSE NEISSER
touch is dull. The great majority of the blind in active life
requires a system more compact than Moon's, however, and one
that can be easily written by hand; hence the increasing use
of the systems composed wholly of dots
"Some advocates of each of the three dot systems in com-
mon use are vehement m their preferences it is true, but I think
there is a large and rapidly growing number of intelligent blind
readers and influential workers for the blind who appreciate
the great advantages of uniformity and who are willing to make
no little sacrifice of personal convenience for the general
"The amount of literature now printed in any system should
not be accepted as a reason for continuing the system in oppo-
sition to a much better system, for whatever may be the uni-
versal system, the present diversity is such that it must be dif-
ferent from most of the print now in use, and it should also
be remembered in this connection that embossed books get out
of date like other books, so that most of the embossed literature
of today will become nearly useless in a few years or at most
decades, regardless of the question of types. I regard the work
already done with various systems as largely experimental. The
underlying principles which make a system most serviceable
must be discovered and demonstrated in hard experience and
observation. Mere impressions as to the utility of any feature
of a system are very untrustworthy. The late Hannibal Hamlin
once wrote this sentiment, "Nothing is ever settled permanently
until it is settled right." When the principles upon which a
serviceable system should be arranged are demonstrated, it is
to me inconceivable that the present babel should long continue."
Mr. Edward Ellis Allen, the Principal of the Pennsylvania
institution for the blind, and now Director of the Perkins in-
stitution, wrote as follows:
Relieving that you wish to know the result of my ex-
perience on certain questions of interest to teachers and libra-
rians alike, I beg to refer you to my paper on Libraries for
the blind and I hastily write you the following:
Multiplicity of types There have been scores of types and
it little becomes people unfamiliar with the history of this sub-
ject to criticize us for having reduced that number to only
COMMITTEE REPORT ON WORK WITH BLIND 467
three, which need no longer be considered Time alone will
reduce this number to two; for two there must be:
The Moon type for the many adult.
A Point type for the young and able bodied.
The use of the Moon type is constantly spreading, but there
is great need of new literature in this system
The New York point type is in use in 23 of our 40 schools;
the American Braille in 17, and the quantity and quality of the
books in each is a matter of pride. There are already more
different books in either system that any one person is ever
likely to read, still, a greater variety of popular literature is
demanded and will be supplied. Librarians should not com-
plain of the poverty of books for the blind until they have on
their shelves copies of what have been already issued. In general,
the books in one point type are not duplicated in the other —
and as readers of one can easily use publications in the other
so every library would do well to possess books in each point
system and in Moon's type.
Question of space Owing to the expansion necessary to re-
produce a given book for use by the blind it is natural for
people to err in making "space" the primary factor in the choice
of systems, whereas writability and readability by the greatest
number of users should be considered.
Size of books 1 am convinced that the present standard
volume is too bulky and have long ago written so to Miss
Chamberlain of Albany and Miss Neisser of Philadelphia. We
have lately been issuing our Philadelphia books smaller and
lighter and in my coming directorship of the large printing of-
fice of the Perkins institution for the blind, at Boston, I expect
to continue this policy.
Public reading rooms for the blind. The principal reason
why these are unwise is that they are uncalled for. It is dif-
ficult to induce the blind to resort to them ; hence, the space and
money that would otherwise be devoted to them should be
turned into more books and better machinery for extending their
circulation into the homes of the readers.
Library centers. Several centers are better than one for
the reason that the concentration of such a large work at one
place would be likely so to encumber the mails there as to
jeopardize the present free franking privilege. Then again, the
468 EMMA RITTENHOUSE NEISSER
sending for, the recerving and the returning of books through-
out our great land would make the element of waste of time
a great one. Still again, inasmuch as the sending out of home
teachers is getting to be an important function of library work
among the blind, so is there need for frequent collections of
books from which to draw at once Efficient library work for
the blind is one which peculiarly demands the personal touch
of devoted workers.
It is gratifying to us who are making labor among the blind
our life work to note the increasing interest taken by librarians
in extending to more and more of these people the solace and
the delight of reading"
Two members of the Committee, Miss Griffin and Miss
Neisser, attended the plh Convention of the American associa-
tion of workers for the blind, held at Boston, August 27-30,
1907.
The entire report of the "Uniform type committee" of that
Association, presented at the convention, is too long to be given
here. It may be found in full in "Outlook for the blind" for
January 1908.
Among other resolutions of that conference are the
following :
2 That we are pleased to note the gratifying increase in
the cooperation and harmony among the institutions, associations
and workers for the blind in America.
8 That the recommendations of the Uniform type com-
mittee be adopted:
1 (a) That the work of this committee be continued,
(b) That the committee be authorized to seek the co-
operation of other organizations in the present
movement towards the adoption of a standard
punctographic system of printing for the blind.
2 (a) The use of complete punctuation in standard and
miscellaneous publications.
(b) The use of distinct capitalization in such publica-
tions.
(c) The use in such publications, other than textbooks
for the elementary grades, of such of the author-
. ized initial contractions and of the word, syllable,
and part-syllable signs as shall be proven helpful
in reading, and the abandonment of such as shall
be proven a hindrance in reading, and of such
as would represent letters belonging to different
syllables.
COMMITTEE REPORT ON WORK WITH BLIND 469
3 That it shall be the policy of this association to encour-
age a willingness to unite with the English-speaking world upon
any system which embodies the principles that would render it
most serviceable.
13 That we approve of the action of the Massachusetts
association for promoting the interests of the blind in establish-
ing the "Outlook for the blind," and urge that every possible
effort be made to increase its circulation among the general
public and workers for the blind.
Miss Neisser also attended the first meeting of the Mary-
land association of workers for the blind, held March i6th,
1908 at Johns Hopkins university, Baltimore.
Mrs Fairchild addressed the class at the New York state
library school upon the subject of "Library work for the blind"
An increased circulation of embossed books throughout the
country indicates the steady progress of library work for the
blind during the past year.
The publication in the new "Matilda Ziegler magazine for
the blind" of a list of libraries circulating embossed volumes
brought to many of the sightless the news of the opportunities
for borrowing these volumes and gave a new impetus to the
circulation of books In answer to the demands thus created,
both public libraries and institutions for the blind have taken
an active interest in the subject.
A commission to investigate the condition of the blind in
the state of Ohio has recently been appointed by the Governor,
and $10,000 appropriated to carry out its purpose Six mem-
bers are named, one of whom is the Superintendent of the State
school for the blind at Columbus.
The Society for promoting the interests of the blind in
Cleveland has begun the work of home teaching in that city.
The Commission for the blind in New Jersey consisting of
five members appointed by Governor Fort, was organized on
June I2th, 1908 at Trenton. Mr Algernon A. Osborne, 6 Park
Place, Newark, is Secretary. The appropriation of $1,000 to
carry on the work will not be sufficient for a state census of
the blind, but the Commission hopes to obtain a roughly ap-
proximate enumeration of the blind throughout the State. The
Secretary will be grateful for the names and addresses of any
blind person residing in New Jersey known to the members
of the American Library Association.
470 EMMA RITTENHOUSE NEISSER
The Carnegie library of Atlanta, Georgia, the Public library
of Brookline, Massachusetts, and the Central state normal school
at Edmond, Oklahoma, have recently undertaken work for the
blind, together with the Public library of Leavenworth, Kansas.
In November 1907 the Pennsylvania home teaching society
for the blind extended its work by sending a home teacher to
Pittsburg. The Society has deposited a collection of books in
the Carnegie library, which has agreed to be responsible for
the books and which will superintend the circulation of them.
Especial mention should be made of the excellent work for
the blind by means of home teaching now being accomplished
by the state of Delaware In addition to the state appropriation
for the home teacher the municipal authorities of Wilmington
recently made a grant of $250 for embossed books and use of
a room in the Wilmington institute free library. As a memorial
to the late Bishop Coleman, sufficient funds have been raised to
pay for embossing in Moon type and in Braille the chapters from
"Les Miserables" relating to the character of the Bishop.
The New York circulating library for the blind has received
a bequest of $5,000 from the late Mr. Clemence L. Stephens.
As this library has been consolidated with the New York public
library, the bequest will be received by the latter and will be
used for the development of the Department for the blind.
The Montreal association for the blind has just been or-
ganized. Professor Septimus Fraser, 51 Crescent street, Mon-
treal, is secretary.
Since January 1908 the Society for the promotion of church
work among the blind has employed a blind visitor one after-
noon each week to call upon members of the Protestant Epis-
copal Church in Philadelphia who are blind, to read to the
aged and to those who have no one to read to them.
NEW PUBLICATIONS
I. In ink print
The committee particularly commends to your attention the
new magazine in ink print, entitled the "Outlook for the blind,"
published by the Massachusetts association for promoting the
interests of the blind, 277 Harvard Street, Cambridge, Massa-
chusetts It is "a quarterly record of the progress and wel-
fare of the blind," and should be in the hands of all librarians
COMMITTEE REPORT ON WORK WITH BLIND 471
interested in circulating embossed books The price is $1.00
per year
The Perkins institution and Massachusetts school for the
blind has issued a valuable bibliography entitled: "Special ref-
erence library of books relating to the blind, Part I, Books in
English, compiled under the direction of the late Michael Anag-
nos. In a pamphlet of addenda, the list is brought down to
Nov. r, 1907 The Perkins institution has also issued a "Catalog
of embossed books in the circulating library." The Director,
Mr Edward Ellis Allen, will gladly send a copy to any libra-
rian who requests one.
The report of the Commission of 1906 to investigate the con-
dition of the blind in the state of New York, recently issued, is
a valuable addition to the literature on "The blind" It may
be obtained from the capitol, Albany, New York, and from the
secretary of the Commission Mr 0. H. Burritt, now Principal
of the Pennsylvania school for the blind, Overbrook, Pennsyl-
vania.
The first Report of the New York association for the blind,
118 East 5Qth Street, New York City, also recently issued, con-
tains an account of the home teaching carried on by the Asso-
ciation. It is to be obtained from the Secretary, Miss Winifred
Holt, at the above address
The Brooklyn public library has during the year published
a finding list of the embossed books belonging to the library.
2 In embossed type
In a letter dated June 8th, 1908, Mr Edward Ellis Allen,
now Director of the Perkins institution, wrote:
Largely through the influence of librarians, the Howe
memorial press is now getting out booklets of a practical shape
and size, that it is trying to supply the need for good light
reading in the Braille system for the blind, and that the library
of the Perkins institution will gladly lend these stories to any
one wishing to read them who will notify our librarians. I am
enclosing herewith a list of these stories
These small books are inexpensive, the cover costing but ten
cents Though we are glad to circulate them, one or more at
a time, we have no conveniences for doing so in vacation.
Thus, I should suppose those libraries haying departments of
embossed books would wish to obtain copies, especially as we
will dispose of them to such libraries for 25 per cent, discount
from cost price
472 EMMA RITTENHOUSE NEISSER
New Braille publications of the Perkins Institution now ready
for circulation:
Heyse, L'Arrabiata
Davison, How I sent my aunt to Baltimore
Hayes, The Denver express
Phelps, Fourteen to one
Wister, Philosophy 4
Bunner, The Zadoc Pine labor union
Hubbard, Get out or get in line
Hubbard, Message to Garcia
Daudet, Pope's mule
White, Eli
Potter, Tailor of Gloucester
Andrews, Perfect tribute
Chester, Skeezicks elopes
Harraden, A Bird of passage
Harte, CoL Starbottle for the plaintiff
Twenty-five stories listed to follow are:
Kipling, Wee Willie Winkie
Lee, Uncle William
Page, New agent
— Soldier of the empire
Crawford, Little city of hope
Maupassant, The Necklace
Yonge, Last fight in the Coliseum
Aldrich, Goliath
— Our new neighbors at Ponkapog
— Quite so
Kelly, Perjured Santa Claus
Wiggin, Saving of the colors
Doyle, Adventures of the red-headed league
Spyri, Goat boy
—Without a friend
Stockton, Lady or the tiger
White, Honk-honk breed
Deland, Promise of Dorothea
— Good for the soul
Repplier, Story of Nuremberg
Bourget, Mon. Viple's brother
Davis, Story of a jockey
Clemens, Two little tales
Paine, Don't hurry club
Dalziel, Flaw in the crankshaft
The "Outlook for the blind" for July, 1907, contains a list
of new publications in embossed type not yet appearing in the
catalog of the American printing house for the blind. Since
COMMITTEE REPORT ON WORK WITH BLIND 473
the list was printed several additional volumes in New York
point have been issued for the New York state library:
Wiggin, New chronicles o£ Rebecca
Parkman, Jesuits in North America
Palgrave, Golden treasury
Clemens, Tom Sawyer
Hale, Daily bread
Andrews, Perfect tribute
Gaskell, Cranford
(the last title a gift from Miss Nina Rhoades)
"The Christian record," published monthly by the Christian
record publishing company in two editions, one in New York
Point, the other in American Braille with contractions, is now
free to any blind person who applies for it and to any free
circulating library.
The new publications in Moon type include Tennyson's "In
memoriam"; Whittier's "Snowbound"; Owen Wister's "Life of
General Grant"; "The Perfect tribute" by Andrews; "An Ac-
count of the Yellowstone national park" by Arnold Hague and
"The Grand canyon of Arizona," by J. W. Powell. Judge
Pereles of Wisconsin, has again published a new volume as a
memorial to his mother, who was blind. The volume selected
last year is entitled "A wonder worker of science," an account
of the work of Luther Burbank.
The New Jersey library commission made a donation of $20
to the Pennsylvania home teaching society, which was applied
towards the half-cost of stereotyping "The Yellowstone national
park" in Moon type.
One of the most important events of the year was the pub-
lication of the "Matilda Ziegler magazine for the blind," which
is a gift to the blind from Mrs. Wilharn Ziegler of New York
City. It is published in two editions, one in American Braille,
the other in New York Point, and the first number was issued
in March 1907. There is a nominal subscription charge of $ .10
per year. The magazine is now printed and bound in its own
office, having been removed during the year to 306 W. 53d
Street, New York City.
Miss Giffin suggests "a plan for having a central library for
the blind, with special attention paid to collecting and dissemi-
nating correct information about the blind, employment, etc., etc.,
474 EMMA RITTENHOUSE NEISSER
and a central library in each state that shall attend to the needs
of her blind readers."
Mr Asa Don Dickinson, a member of the committee writes :
Could we not offer some resolution or make some recom-
mendation that would be immediately useful to ordinary li-
braries?
As for instance: (a) That each library having a department
for the blind and willing to loan from it traveling libraries
to its smaller neighbors should so inform our Committee; (b)
that each library wishing to make a start in the work be en-
couraged to apply to us for suggestions and information; (c)
that we place ourselves on record as being neutral in the battle
now waging between "Braillites" and "Pointers," but as earnestly
desiring the speedy annihilation of one or other of the con-
testants: (d) that we recognize the indisputable value of Moon
type for those who can use no other, and encourage the produc-
tion in Moon type of readable books — in this country if possible.
In writing to Mr Dickinson, Mrs Fairchild sends the fol-
lowing suggestions:
i. A concerted effort for a library for the blind in every
state under the auspices of the State library or commission or
school for the blind to contain all books in print in American
Braille and New York point and a selection of Moon.
2 A concerted effort to get an appropriation for new books
from every legislature. There should be cooperation between
different states to prevent duplications.
3. An effort to get at every blind person in each state and
convert him into a reader. This could be done by home teaching,
either by regular teacher or by New York state plan of volun-
tary cooperators.
The only reason why I do not favor your plan of a central
library is that the country is too big. The books would get
unnecessary ^wear in traveling and there would be waste of
time in getting books into the hands of readers. The city is
too small a unit, the country too large, the state just right."
In closing the report we recommend that a committee of
this association be appointed to report on the progress of li-
brary work for the blind at the next Conference.
Respectfully submitted,
EMMA R. NEISSER,
For the Committee.
LIBRARY WORK WITH THE
FOREIGN BORN
Foreigners who come to America often find that they
have come too late in life for complete Americanization.
The public schools take care of the children, but the im-
migrant of mature years must get the practical part of
his education "by hard knocks." Here libraries of many
cities find material for work on Americanization — a
process of mutual understanding; a movement to help
the foreigners share the privileges and benefits that a
democracy offers to its people. Getting in touch with
the foreign reader to impress upon him his obligation
to assume his share of responsibilities as a citizen and to
train him for efficient performance, is a large task be-
longing in part to public libraries. The nationalization
of the immigrant is not a new subject, nor is it so even
to the library, but post-war work has laid particular
stress on this side of library work.
LIBRARY WORK IN THE BROOKLYN GHETTO
The Brownsville Branch of the Brooklyn Public Li-
brary, in the Ghetto of that borough of New York, had
as its nucleus a small library that had been maintained
by the Hebrew Educational Society. This library is in-
teresting as much for the work that it has been able to
do as for its unique district and peculiar clientele. It
has been estimated that 98 per cent of the population is
Jewish, with Russian Jews predominating.
Since this paper was written, the new Brownsville
Branch Library has been opened (December 19, 1908).
Leon M. Solis-Cohen, the author of the following
paper, took his B.LS. degree from the New York State
Library School, then spent some time in re-organizing
the library of the West Point Military Academy. That
same year he was appointed librarian of the Brownsville
Branch of the Brooklyn Public Library. Some time later
he was made head of the Traveling Library Department
of that library in which capacity he remained until his
resignation in 1913, He died in that same year.
Some three years ago the Brooklyn Public Library estab-
lished a branch in Brownsville, the Ghetto district of Brooklyn,
N. Y., by taking over a small library that had been maintained
by the Hebrew Educational Society. Its growth during the
trying period of reorganization has been so abnormal and its
location so unsuitable, that scant opportunity has been left to
attend to more than the physical side of the work. The li-
brary is interesting therefore, not for the work it has yet been
able to do, but for its unique district and peculiar clientele.
Brownsville differs from the other Jewish districts of New
York City in containing a nearly homogeneous population. In
the great "East Side" of Manhattan the people are broken up
into groups of Russian Jews, Polish Jews, Roumanian Jews,
478 LEON M. SOLIS-COHEN
Lithuanian Jews, etc., but in Brownsville, where the population
is 98% Jewish, the Russian Jews make up about 90% of the
total. The result is a Russian Jewish community of nearly 90,000
souls, with community life and community interest It has its
own board of trade and in the Hebrew Educational Society its
own settlement house, but though the city has provided some
eight or ten public schools, it has as yet no high school and but
one branch library. This community is not the result of a slow,
steady growth, but rather has grown up over night and is in
all essentials new. New, in that six or seven years ago, before
the opening of the Wilhamsburg bridge permitted the teem-
ing ghetto cf Manhattan to pour some of its overflow into
Brooklyn, Brownsville was but a barren suburb part of the
sparsely settled East New York. And new, in that its in-
habitants have been in America but a short time varying from
a month to fifteen years.
This newness of the people shows in their attitude towards
our institutions. Although every Russian Jew is at heart an
earnest student and a lover of books, the outrageous conditions
under which he has been forced to live in Russia bring him
here with little knowledge of other books than the Bible and
the Talmud; indeed, in the rural districts the word book, espe-
cially to the women, means little more than Bible. Many
mothers, therefore, on their arrival here are suspicious of all
reading matter and though soon grasping the idea of the public
school, show no understanding of the public library and do
not encourage their children to use it. With the rising gen-
eration it is different. The children often think it is as obliga-
tory to come to the library as it is to the school, and are sorely
disappointed when their parents will not help them to become
members. Frequently when failing to interest their parents,
they will sign their mother's or father's name to a note or an
application, for by one means or another they must "take
themselves in the library" In a few cases there is deliberate
forgery, but more often these false signatures are due to the
inability of the parents to write English and to the belief that
what the library requires is merely the name of the parent.
Young children do not appreciate the responsibility an endorse-
ment represents and, moreover, are frequently instructed by
their parents to write the names themselves.
WORK IN THE BROOKLYN GHETTO 479
Wherever proper names are used a general looseness seems
a characteristic of the district Scarcely two adults in fifty
will give more than an initial when asked for their full names;
not many more will always spell their own names the same way,
and for every member of a family to spell the family name alike
is unusual. A girl may start life as Rebecca Liffschiitz, then
become Beckie Liphschutz, and end to the library's confusion
as Beatrice Lipschitz This happens chiefly because the people
think of the name in their vernacular and the way in which
it is transliterated or translated is an unimportant detail. To
them, howe\er spelled, it is always the same name. Moreover,
when they first arrive and begin to learn our characters they
spell their names phonetically, not becoming acquainted with
the vagaries of English spelling until much later. With chil-
dren much of the trouble is due to anglicizing a foreign name,
e.g., changing Rozmsky into Rosen, and to the carelessness of
the school teacher who insists that a child spell his name a
certain way without first discovering how his father spells it.
In the face of such happenings, a library cannot prevent con-
fusion from creeping into its registration records The prob-
lem can be partially solved by insisting that a child spell his
name the same way his father does, and by placing together
in the application file, with appropriate cross references, all
known variants of the same name. This helps little, however,
when, without notifying you, a borrower changes his name from
a form like Lubarsky to so different a one as Barr.
To one beginning work in a poor foreign district many
habits of the people seem particularly objectionable that later
become better understood For example, the practice of many
men of coming to the library and failing to remove their hats;
or instead of keeping to the right, the trying of some to force
an exit where others are entering; or being untidy in appear-
ance; or apparently careless in the handling of public property.
But after some time it is recognized that the unpleasant char-
acteristics arise from the fact that many social ideals of these
people are different from ours; that in some cases they have
never been able to have any Later on it is realized that the
socialist speaks truth when he contends that "the chief trouble
with the poor is their poverty." The foreign Jew does not
think to take off his hat because it is his custom to cover his
480 LEON M. SOLIS-COHEN
head in the synagogue, and other public institutions are new
to him. He is no longer on constant watch for cleanliness
other than ritual cleanliness, for the herding and the crowding
he has been subjected to in the medieval and modern ghetto
has well nigh destroyed such an ideal and a generation under
slightly better conditions is not sufficient to wipe out the stunt-
ing effects of a thousand years. He seems to be careless with
public property, or rather his young son does, because his home
is often so crowded and so poverty-stricken that he has no place
to put his book where the baby cannot get at it, or where a
greasy dish may not be set upon it. And in the case where
the attitude towards a public institution looks as if liberty and
license were hopelessly confused, such confusion is but part
of the reaction when the pendulum swings to the other extreme
after generation upon generation of repression
Such a people, nevertheless, make a reading public many
librarians long for in vain. You are not eternally beseeched
for the latest novel— possibly because there are few women
among the adult readers. Your reference assistant is not pes-
tered with requests for witty mottoes for luncheon favors, or
the heraldic crest of the younger branch of the Warringtons.
Nor do you need to be ever on the watch for novel methods
of advertising your library, or new means of attracting the
public within its doors. But rather are you constantly be-
seeched for more books on sociology and for the best of the
continental literature. Your reading room is full of young men
preparing themselves for civil service and college entrance ex-
aminations Your reference desk is overtaxed with demands
for material for debates on every conceivable public question,
from "equal pay for women" to the comparative merits of the
library and the gynasium. And when there are more young-
sters awaiting help in looking up every single allusion m their
text-books than the assistants can serve, you are apt to find
some child seeking for himself something about currents in
the latest number of Current Literature And what is better
still,^ you have to be conservative and ever on guard lest your
reading public increase three times as fast as can the library's
resources
^ Fully two-thirds of the work in all departments is with
children. The little readers are the most insistent and are
WORK IN THE BROOKLYN GHETTO 481
very willing to wait a whole afternoon for the return of a
copy of the book that they want Their reading is an odd mix-
ture of the serious and the childish. Their race tragedy often
sobers them in appearance and taste very early, and as is well
known, they are very precocious Sometimes a little toddler
will come in whose head just reaches up to the registration desk
and to the surprise of all, after writing his name readily will
read right off some paragraph given as a test. Occasionally
children will confuse the titles of desired books and ask for
"Uncle Tom's cabbage" or "Mrs. Wiggs of the garbage patch."
They are very responsive, however, nearly worshipping their
"library teacher," and when once understanding the situation
are most polite little people.
The reading of both young and old shows a rather high
percentage of non-fiction; but in this Brownsville is not an ex-
ception. In similar sections of Manhattan the New York Public
Library reports the same more serious trend of reading in com-
parison with its other districts Books of biography, contrary
to the usual habit, are drawn 50% oftener than books of travel.
This is particularly gratifying; for when the reading of biography
seldom fails to inspire and stir much duller minds, how great
must be its stimulating influence on a race so ambitious? To-
wards books whose use some libraries restrict, the attitude of
the adults is very liberal. No explanation completely satisfies
them and their indignation rises high when they learn that li-
braries occasionally see fit to withhold certain volumes of
Tolstoi, of Zola, or of Shaw.
In a poor crowded district, at least, the access-to-shelves
question is an open one and Brownsville's experience does not
differ enough from the usual to indicate a final solution. The
annual missing list runs well into the hundreds and the tally
of mutilation cases looks proportionately bad. Among the adults
as many volumes are lost through misunderstanding the mean-
ing of the word "public" as through wilful theft. Little chil-
dren will slip out without knowing that there is a charging
process to be gone through. Young boys will sometimes steal a
book out of pure bravado. But more often in both departments,
books will be taken because the readers "must have them"
for their studies, and as fines are owing on their cards they
feel that there is no other way for them to obtain the volumes.
482 LEON M. SOLIS-COHEN
It would seem, therefore, that in a foreign tenement district
it may be unwise to start a new library with all its shelves wide
open, or to suddenly convert a closed into an open-shelf library
A gradual opening would perhaps be better.
Home damage to books was excessive at the time the Brook-
lyn Public Library took charge in 1905, but in the last two years
it has been largely reduced. The method has been to require
the assistants when discharging, to run each book through their
fingers before returning his card to the borrower. In this way
a reprimand may be administered, or a fine charged when the
damage calls for it, at so slight an extra cost of time that it has
been practicable to continue the process with a monthly circu-
lation of 23,000 volumes.
A harder matter to deal with is the losing trace of bor-
rowers through their frequent removing from house to house,
The average is two removals a year, but often it runs up to
five or six. An additional complication arises where so many
different people bear the same name. The only available re-
sources have been to inquire whether the reader is "still living
there" at every opportunity, such as when rewriting a filled
reader's card, or returning one that has been filed away, and
to make each applicant read the rule requiring notice at the
library of every change of address
Somewhat similarly, when a reader's card is issued to a new
borrower, he is handed the rules of the library mounted on a
card, which he reads and returns to the desk If he cannot
read English he is given a Yiddish or a Russian copy. If he
is a child he is given a copy m simpler language typewritten
in capitals. This permits strict dealing with delinquents who
might otherwise plead, with some justice, that they are "stran-
gers in a strange land" unfamiliar with its customs.
A Yiddish variant of the endorsement clause has been printed
on all Brownsville application blanks and the accompanying slip,
when applications are mailed to the parents for signature, is
printed in both Yiddish and English. It is expected that Yid-
dish notices and signs will be more widely used in the new
building now nearing completion.
Hardly anything more than a survey of the field has been
attempted in regard to personal work with the public. Five
hundred Yiddish, Russian and Hebrew volumes have been too
WORK IN THE BROOKLYN GHETTO 483
few to attract many of the fathers or grandfathers. Although
a library representative has given talks at the monthly mothers'
meetings and club leaders' meetings of the Hebrew Educational
Society, has addressed a mass meeting of the Society's clubs
and has talked to various clubs and associations in the neigh-
borhood, few important results have been accomplished. Such
work could not be done thoroughly enough or frequently enough
to bear fruit. A weekly story hour, perhaps; has been the only
exception. This was so popular and seemed to mean so much
to the children, that the children's librarian was prevailed upon
to continue it throughout the season, despite the fact that utterly
unfit physical conditions cried aloud for its discontinuance
When the library has settled down in its new building, how-
ever, and personal work can be taken up in earnest, there is
so much waiting to be done that the future glows with promise.
With hardly another cultural institution in the district, with
no other now conducted so as to inculcate ideals of orderli-
ness and with a public that is composed of real readers, the
possibilities and the responsibilities of the library's position are
enormous. A reference department may be built up second to
that of no branch library in the whole city, a circulation, if
one desired it, rivalling that of Somerville, Massachusetts, and
a position in the civic and social life of the community equal
to that of Cleveland.
IMMIGRANTS AS CONTRIBUTORS TO LI-
BRARY PROGRESS
The librarian in charge of the Tompkins Square
Branch of the New York Public Library, on the lower
East Side, in 1913 reports the progress' of work with
foreigners there. The following paper was prepared for
the Kaaterskill Conference of the A.L.A. and read before
that body June 24, 1913.
A biographical sketch of Mrs. Adelaide Bowles
Maltby appears in Volume 2 of this series.
I should prefer to let Miss Antin's personality and accom-
plishments bear home to you the point I had hoped to make;
and silently let what she has said to us possess our imaginations
to the end that our interest and will-to-do will be vigorously
stirred. Forunately, this will happen in spite of my words.
A little girl with a fairy book in her hand gleefully re-
marked: "I can tell what kind of stories are in the book by
the continents" Would that we could so tell the stories of
our peoples! Yet the story of immigrants in this country is
not unlike that of the "Ugly Duckling;" and Miss Antin is
living proof of the swan-like qualities. We, as a nation, have
persisted in hatching the odd egg; have been apparently proud
of the duckling's ability to swim untaught, like other ducks;
and were duly troubled, when because of his unlikeness, he was
not acceptable to closer acquaintance with cock and gander in
the barn-yard. We have witnessed, with but feeble protest,
his struggle to feel at home, his association with wild ducks
and all it entailed It seems as if the winter of his agony is
enduring. He's had a stirring within as of something better
to come ! The question is will we make greater effort to recog-
nize the swan-like qualities and to give freedom for their de-
velopment? In this direction lies progress.
As contributors, I shall not single out great personalities
from among our foreigners. They will belong to history. Nor
4&6 ADELAIDE BOWLES MALTBY
do I mean only the well educated groups. They are generally
accorded recognition. But I do name the masses who earn just
consideration slowly.
First of all, immigrants have kept us alive in every genera-
tion. Shall we say on the "qui vive" in some localities? All
agree that living is no minor art, so to stimulate life is a
contribution. Frank Warne in his book, the "Immigrant In-
vasion," tells how the distribution of immigrants previous to
our civil war practically determined the outcome of that strug-
gle, by giving to the North balance of power in Congress be-
cause of larger population, which was made up of able-
bodied men who replaced Federal soldiers and kept shops and
farms going to furnish supplies to the army. It is interesting
to note that Mr. Warne ascribes the trend of immigration to
the north and west very largely to what was read in the old
countries about life in different parts of America, mentioning
"Uncle Tom's Cabin" as the one product of literature most in-
fluencing distribution.
Cold statistics tell us that New York, Massachusetts, Penn-
sylvania, New Jersey, Illinois and California have the greatest
number of foreign born With this as a basic fact we natu-
rally suppose that in these states, at least, public libraries will
be found catering to and helping to Americanize and to edu-
cate these citizens-to-be, because, if for no other reason, we
proudly call ourselves the "university of the people" If the
truth were told through questionnaire, or otherwise, about twen-
ty-five out of one hundred libraries throughout New York
state are sufficiently alive to the problem to supply books to
attract and interest foreigners. Yet for twenty years, at least,
the task of assimilating the almost overwhelming influx of
immigrants has been acute in the states named and in many
localties elsewhere A gentleman working for the education of
foreigners in American ways has said that he thought libraries
seemed most indifferent to their opportunities. While another,
a foreigner, devoting himself and two fortunes to bettering con-
ditions for immigrants, thinks that public libraries, when they
do work sympathetically— I mean that in the broadest sense—
with the foreign born are the only organizations which accom-
plish with real altruism the implanting of American ideals and
the developing of better citizens. This, he believes, is done
IMMIGRANTS AND LIBRARY PROGRESS 487
when we appreciate and build on the natural endowment of the
individual or race.
Since the national government has been facing this stupen-
dous problem, commissions and organizations galore, official
and philanthropic, have sprung into existence as aids. So many
are there in New York City alone, a possible list would be-
wilder one! Yet in how many reports of such work when
educational assets of communities are being cited, is there men-
tion made of libraries as a force in educating the immigrant?
Through libraries, however, more than through most educa-
tional agencies may self-expression and development of nat-
ural gifts be realized by individuals of all ages and nationali-
ties. Where does the trouble lie? Have we been open-minded
or eager enough to discover the excellent contributions for-
eigners bring to the end that we respond to live issues, thus
building progressively?
Old habits can be changed to new compunctions There is
no standardized method of discovering or of spiritualizing men,
of holding intercourse with aliens or of receiving what they
bring: but we can develop sympathy and understanding, by
knowing the people as individuals, their countries, literatures,
languages, arts, great national characters — in a word, their his-
tories, even to economic conditions Thereby do we come to
an understanding of reasons for immigration of the present
day and of aspirations for life here. Thus equipped mentally
for further sympathetic appreciation, first hand observation of
conditions will help; or if that is not possible, an imaginative
putting ourselves in the immigrants' places from the time they
leave their old world* homes with all their worldly goods in
their hands and, in spite of homesickness and fears, with cour-
age and hope in their hearts— with them as they exist in their
steerage quarters and with them when they pass through the
portals and mazes of Ellis Island, in the main uncomprehend-
mgly but always trustfully. I can not attempt here to draw the
detailed picture; but if you cannot see it for yourself, Mr.
Edward Steiner gives it graphically and faithfully in his "On
the Trail of the Immigrant." At last, the Federal government
accessions the immigrant. He is passed on, properly numbered,
to be shelf-listed by states, cities and towns, coming finally to
libraries and other institutions to be cataloged. It remains to
488 ADELAIDE BOWLES MALTBY
us then to decide for our own work whether there shall be
one entry under the word "alien" or whether his various assets
shall be made available by analytical entries.
Somewhat of all this we must know to appreciate what the
immigrant can contribute to life here, and to library progress,
if we are wise enough to call it forth or make opportunity
for its expression. It is vain to hope for the assimilation of
the alien as a result of conscious benevolent effort. We too
often forget that each of the hundreds of thousands is a hu-
man being! With a sense of the finest they can bring with
them, we should have an increasing knowledge of how they
live here, what they think and how these elements can be
influenced by books and personal contact. The pressure of a
congested neighborhood goads to thoughtful search for rem-
edies.
No one will go far along these paths without realizing how
avid libraries must be to reap the benefits of such diverse
gifts, rather than to suffer from the dregs. We must correlate
books and people as never before 10 attain progress.
"If we once admit the human, dynamic character of prog-
ress, then it is easy to understand why the crowded city quar-
ters become focal points of that progress." As an earnest of
what is being done in many libraries elsewhere, may I tell of
our work in New York, of that only because I know it best.
What has been done in one place and more, can be done in
another through interest, desire and adaptation.
The necessity of having the library near the people for
whom its use is intended is, of course, recognized. This is
more especially true when the people are foreigners. The New
York public library has forty-one branches and all that are
located in districts where foreigners live have, beside English
books, collections of books in languages native to the residents.
By so doing we believe that we convince of our friendship
those adults who do not and even those who may never read
English This is a fundamental necessity, opening up various
possibilities for imparting American ideas and ideals. The less
English the grown people read the more they need knowledge
of true American ideas to help keep them in touch with their
children, who rapidly take on ways and manners strange to
their parents, many of whom are uncomprehending, reticent
IMMIGRANTS AND LIBRARY PROGRESS 489
and often sad We go still further. We have assistants of
the nationalities represented in the neighborhood, whose spe-
cial duty it is to make known to their peoples the library privi-
leges, also to know their people individually as far as possible
and, of course, the books Right here may I say that a foreign
born assistant imbued with respect for her own countrymen and
with true American ideals can in her enthusiasm do more to
make real citizens than many Americans. This cannot be ac-
complished if, as happens with so many young foreigners, their
own people as we see them in this country, are held in con-
tempt It were pity to scorn the strong qualities they possess,
these "Greenies," as they call themselves. They live daily too
close to the vital facts of existence to develop self -conscious-
ness or artificialities to any great extent. We talk of sim-
plicity They have it. Courage, singleness of purpose, happi-
ness in modest circumstances and astonishing capacity for work
are elements of everyday life unconsciously developed. Their
wealth of imagination, fostered by their own folk-lore and early
traditions, could not be more wonderfully illustrated than it
has been just recently in New York The majority of us think
of New York and other large cities as vast factories with the
machine-like and vicious qualities of human nature uppermost,
so it is most refreshing to contemplate "Old Home Week in
Greenwich Village" and the "Henry Street Pageant."
"Old Home Week" successfully recalled Greenwich Village
history in a dramatic way to its residents — American, Irish and
Italian — and aroused a new sense of fellowship in sharing the
district's activities
To celebrate the twentieth anniversary of the Henry Street
Settlement, a pictorial representation of the history of the
neighborhood from the days of the Indians to the present time
was given by its residents — men, women and children — before
an assemblage of spectators from all parts of the city and rep-
resentative of all its activities — civic and social. The last living
picture, or episode, was of all the nationalities that have lived
in the last fifty years in Henry Street, once the center of Man-
hattan's fashionable life. The Irish, the Scotch, the Germans,
the Italians and the Russians appeared. They sang the songs
and danced the dances that contribute so much poetry to the
life of the city, while onlookers marveled at the temperamental
490 ADELAIDE BOWLES MALTBY
qualities which made it possible for foreigners to reproduce
with unconscious realism historical scenes of a city and a coun-
try not their own !
Such neighborhood pageants as this and the celebration in
Greenwich Village, exert a wholesome and a permanent influ-
ence in our municipal life. In both these events the libraries
of the neighborhoods took part. The library aimed to show that
folk-songs and folk-dances are kept alive by folk-stones. The
contrast between old New York and the present time was shown
by the use of historical scenes— lantern slides — and a story; in
the one case reminiscent of early Dutch settlers and in the
other a poetic interpreting of the spirit of service in municipal
life. Those planning the pageant felt that this was a direct
help in making atmosphere or in inducing an interpretive mood
in participants. Festival occasions like these bind together by
national ties the people and institutions of a neighborhood and
are rich with possibilities for the library. To a delightful
degree they broaden our understanding of the folk-spirit.
So it seems natural to have stories in the library told by
foreigners in their native tongues. From time to time we have
groups of Bohemians, Germans, Hungarians, Italians listening
to old world traditions and tales. Knowing the original and
the translation enhances the value of the story in English for
narrator and listeners. Through these story hours we are
reminding the foreigner of his unique contribution to life here,
and are showing our respect for his best. For a simple ex-
ample, our picture books and book illustration in general do
not express life as vividly or realistically as Russian, Bohemian
or Swedish artists do Having some of these in our juvenile
collections has been a distinct contribution to establishing sym-
pathetic relations with foreigners.
Yes, it is true that the Italian laborer loves Dante and
Italian classics. It is relatively true of other nationalities. If
we take for granted that we should know and libraries should
have, French and German standard writers— and this largely
because their literature is older, more translated or their lan-
guages better known— may we not also take for granted that
literary history is still in the making? Should we not bestir
ourselves to know latter-day masterpieces, if such there be,
and the other literature which has helped mould or inspire
IMMIGRANTS AND LIBRARY PROGRESS 49*
writers of them, in Swedish, Finnish, Bohemian, Polish, Hun-
garian or any other language spoken by the people surrounding
us? Perhaps the need of realizing what these literary contri-
butions may mean can be emphasized by the fact that in one
week, June 2 to June 9, 1913, thirty thousand souls, nearly five
thousand daily, passed the man at the Eastern gateway. Eighty
per cent or thereabouts are going beyond New York City these
days.
Is the Hungarian's enjoyment of Jokai or their patriot poets
for Hungarians alone? One can better appreciate how to
sustain effort and enthusiasm in a person or a group of this
nationality if one knows that much of their best poetry came
almost from the cannon's mouth on the field of battle; and
if one has seen the glistening eyes and heard the voices of ker-
chief-capped girls and boys in trousers to shoe tops as they
sang in ringing tones "Eskuszunk!" and then heard their na-
tional song in English for the first time. At home they may
not celebrate their Independence Day, March 15; but when
they are invited to, here, in the library, they do it with much
genuine feeling and true sentiment, which I believe leads them
to appreciate and adopt as their own our Independence Day
Through such as they, perhaps, patriotic sentiment and feeling
may once more be evident in our Fourth of July celebrations.
If we try to think of a library without the contributions of
writers of other nationalities, we must face almost empty shelves
in some classes of knowledge This makes us realize more
clearly that immigrants have rich possessions by right of in-
heritance while these are ours only by adoption. Some of the
newcomers to our shores may have lost their heritage tem-
porarily; but they will warmly cherish as a friend the library
that restores to them this valuable possession and for us that
friendship is preeminently a contribution.
There are other special ways in which the library seems
happily successful in forming such friendships. With adults it
comes through our co-operation with neighborhood associations,
or organizations working for the benefit of foreigners, such as
the Y. M. C. A. and Y. W. C A. who conduct in our lecture
rooms classes to teach English to foreigners. In these instances
it is our pleasure to supplement with books the copies treated.
The book work is, perhaps, most marked in connection with
492 ADELAIDE BOWLES MALTBY
the English classes where we have opportunity to watch prog-
ress and needs of the individual more carefully from the time
when an eager pupil may ask, as one did, for a book called a
"Woman's Tongue" wanting Arnold's "Mother Tongue" to
his reading of Kale's "Man without a country," perhaps, or
Andrews' "The perfect tribute." There are also many semi-
social, semi-educational clubs, or associations, which hold their
meetings. The Slavia is a Bohemian club, which has as its
only meeting place the Bohemian department of one of our
branches. Its members have done much to help form a splen-
did Bohemian library. Several Hungarian associations work in
co-operation with three branches, where are collections of Hun-
garian books. A large Polish society gives its educational lec-
tures twice a month in one branch and its advice m the se-
lection of book, but perhaps the "German Association for Cul-
ture" best illustrates by point. They state: "We are working
for culture, and we aim to give the Germans in America and
the Americans a better understanding of our contemporary
German literature and art. We are bending our efforts more
particularly for our members who as artists, poets, writers, etc.,
are producing valuable works. And we want to help as much
as possible those talented artists, poets, etc., who are not yet
known." Their distinction is that they succeed! Even in the
et ceterasl
As concrete instances of other possible contributions by for-
eigners to library progress, I want to tell of the discussion of one
City History Club chapter and the action of a settlement organ-
ization The membership in both is composed of foreign-born
young men from sixteen to twenty years of age, and both
groups interest themselves in present day civic welfare. The
Settlement Club wrote to the mayor, comptroller, library trus-
tees and several daily papers a dignified plea for increase in
library appropriation and in salaries. The year's closing meet-
ing of a certain City History Club was a discussion of the
city budget, the club members representing New York's mayor,
alderman and comptroller. The main contention of the ma-
jority was that cutting the appropriation of the public library
meant seriously handicapping one of the city's most efficient
servants and they ended with a warm appreciation of service
rendered by library assistants and a vigorous plea for better
IMMIGRANTS AND LIBRARY PROGRESS 493
salaries This was later reproduced for an audience of repre-
sentative citizens by the City History Club as a token typical
of their work. Both these happenings came as complete sur-
prises to librarians. It seems as if in eagerness to "get on"
young foreigners, especially, seek and use every possible public
means for advancement. They soon appreciate what good
service means and how to get it They make us feel toward
what ends they are tending and suggest definitely our part in
the building for civic betterment
To sum up, immigrants do bring very many contributions in
art and literature They bring many capabilities, that of ac-
quiring intellectual cultivation being not the least among them.
I am not blind to the seriousness of the problems they create,
having worked among them about ten years; but the convic-
tion strengthens that knowing and understanding their racial
and social inheritance and first hand contact with groups of
individuals stimulate to broader thought and living. It is not
an argument! It is a suggestive statement! Immigrants can
contribute to library progress.
WHAT THE FOREIGNER HAS DONE FOR ONE
LIBRARY
More than one-half of the population of Passaic, New
Jersey is foreign. The Reid Memorial Branch Library
is helping them to become useful citizens. Small collec-
tions of books in Slovak, Hungarian, Roumanian, Bo-
hemian and Italian were first acquired and then periodi-
cals, with newspapers from home towns, were added.
Gradually the library became a meeting place for all
important educational and civic gatherings and in other
ways showed its interest in the welfare of foreigners It
became such a vital part of the social life of the com-
munity, that evening study clubs were organized for va-
rious nationalities— each having a director speaking its
own language — the meetings being held in the library.
The following paper by J. Maud Campbell, then libra-
rian of the Passaic Public Library, appeared originally
in the Massachusetts Library Club Bulletin and was re-
printed in the Library Journal for July 1913.
J. Maud Campbell was educated in Scotland, grad-
uating from the Edinburgh Ladies' Seminary with a cer-
tificate for the Edinburgh University. After serving as
reference assistant in the Newark, New Jersey Free
Library, she was for a time connected with the North
American Civic League for Immigrants. At the opening
of the Jane Watson Reid Memorial Library, Passaic,
New Jersey she became its librarian. From here she
went to the Library Division of the Massachusetts De-
partment of Education. Since January, 1922, she has
been librarian of the Jones Memorial Library at Lynch-
burg, Virginia.
4g6 J. MAUD CAMPBELL
My experience in working with foreigners has often led me
to think that while we have been busy preaching in our favorite
way about American ideals for the immigrant, etc., we have
not thought enough about the good in the immigrants them-
selves and I am glad of an opportunity to testify to the broad-
ened knowledge, the better appreciation of a number of litera-
tures and a wider human sympathy for which I am indebted
to the foreigners with whom I came in contact during my work
in a public library.
There is little doubt that race prejudice is one of our present
day evils, the unreasonable prejudice against immigrant people
amounting almost to a belief that they are different and not
entitled to the same treatment and consideration we accord to
our own race, or as sanctioned by the Golden Rule. Why this
should be, I do not know, unless it is that we fear most the
things we do not understand and we feel there must be some-
thing peculiar about people, who m the spirit of the pioneer,
blaze their way and settle among us, earning their living and
leading an independent life; asking nothing, offering nothing
and showing only a stern face, until we ask their assistance
This uncomplaining bravery is the stuff that heroes are made
of, but the aloofness of heroes is sometimes trying to live with
and we distrust what we do not understand. Where they ex-
ceed us in virtue is perhaps in their friendly kindliness, their
readiness not only to deny themselves, but to make sacrifices
for one another and do it with such tact that the sting of ac-
cepting help is all taken away. What they lack in social usage
and American habits of living is more than made up by their
more trusting faith and perhaps a finer spiritual grain which
must be behind their unquestioning acceptance of the hard con-
ditions circumstances force upon them and their readiness to
overlook the many injustices of which they are so often the
victims. Their uncomplaining bravery, their adaptability, their
respect for authority, their eagerness to learn and ambition for
their children, as well as their abiding faith in American ideals,
as they conceive them, should command our greatest respect.
I think it was the work with foreigners that put the Passaic,
N. J.f Public Library on the library map. We had been leading
a peaceful life there for about ten years, serving the public
without any great effort, as the majority of libraries do in
WHAT THE FOREIGNER HAS DONE 497
towns of about 30,000 inhabitants and on an appropriation of
$7,50000, up to the time we were placed in a position to recog-
nize the rights of the foreign speaking people to books in their
own language as long as we were accepting their taxes in
support of the library, and I think we were the first library in
the East to circulate actively books in elexen languages. The
year we put in 500 books in foreign languages, we increased
the circulation 22 per cent the foreign books averaging a cir-
culation of 20 times each during the year. The last year I
have figures for, 191 1, shows a circulation of over 20,000 vol-
umes in foreign languages, or about i-ioth of the whole circu-
lation, while the foreign books form hardly i-2oth of the col-
lection
CO-OPERATION. From the very first, the foreigners showed
us the value of the co-operation we are so fond of preaching
but so reluctant to practice When it became known the li-
brary would buy books in foreign languages, the different na-
tionalities which formed that town's cosmopolitan population
got together and made a concerted appeal to the trustees for
their own books. I have with me one of these petitions. They
all breathed the same spirit and were expressed in the same
halting English But what pleased me most was to see the way
people of different interests had combined in an appeal for
their own nationality; singing societies working with church
societies, gymnastic societies and benevolent insurance societies,
for when a crowd can forget their national disputes, forget
their social differences, forget their different creeds and meet
cordially on a matter of public good, we are getting the finest
kind of co-operation and those who are working in libraries
must be glad to be instrumental in calling forth this democratic
spint. We aie missing an enormous power for good, if we do
not work in connection with the foreign societies which control
the different nationalities in all our communities, and from my
own experience I would say that the reception received from
them is so cordial one's head is apt to be turned, the gratitude
and deference shown being all out of proportion to the effort
made to assist them. Our societies did not end their usefulness
with the petition, for, when in reply to their request we told
the people we would have to ask their assistance in the selec-
tion of the books and where to secure them, these different so-
498 J MAUD CAMPBELL
cieties each selected two members to represent them on a "li-
brary committee," and this was the case with every nationality,
a committee composed of two members from each society and
the librarian as chairman. We soon found we could rely on
their advice, for they took great pride in showing us what good
things there were in their literatures. When we actually pur-
chased the books advised by the committee, the news spread like
wildfire among their own people, so we usually had a waiting
list long before the books were ready for circulation.
When the A. L. A. decided to publish lists of foreign books
to serve as guides for librarians, I was asked by the New
Jersey Public Library Commission to prepare their contribu-
tion, but if any of you think for one moment that I was able
to annotate the list of Hungarian books the New Jersey com-
mission offered, you are giving me credit for learning I would
be very proud if I could claim. It was the Hungarian societies
which worked over it, it was their effort that secured the re-
vision of it by the editor of a Hungarian paper, who has
diplomas from half a dozen universities of the highest stand-
ing on the continent, and it was the Hungarian societies which
got the list passed upon by the Hungarian Publishers' Weekly
to see that all the books were available and not out of print.
We were also indebted to them for their co-operation in
connection with public lectures carried on in the library. The
library was meeting all the expense of the free lectures in
English, but the foreigners thought it would not be right to
ask the trustees to spend money for lectures which would
only appeal to foreign speaking people, so if the library would
grant the use of the hall, they would secure and pay their lec-
turer, and see that the man and his subject was acceptable to
the library. They also secured the audience which hi every
case overflowed the hall. When the State Tuberculosis Com-
mittee had a campaign in the library, the different nationalities
had their evenings at which foreign doctors made the addresses
using the slides and material supplied by the state. We had
these addresses in eight foreign languages in addition to English
and all agreed that an Italian doctor held the audience better
and got more discussion than any one else during the campaign
It was foreigners who taught us the" real meaning of ad-
vertising. They have a newspaper organization which has the
WHAT THE FOREIGNER HAS DONE 499
name and address of every foreign newspaper published in the
United States. When anything of interest to any nationality
occurred at the library, it was only necessary to send the news
item to this organization to have it sent to every paper pub-
lished in that language all over the country. As an instance,
when Mr. Carr's "Guide" came out I sent a short notice to
the newspaper headquarters calling attention to its value and
saw it in every Italian newspaper we took and heard it had
been copied in some of the newspapers published in Italy.
Could we have done this as easy with our American papers?
I do not think we begin to utilize the foreign newspapers as
we might in advertising the value of what we have in our li-
braries. They are most liberal with space, usually printing
whatever you send them without cutting it at all They will
go to trouble to get information from you, too. One of the
Polish papers published in Cleveland used to send all their
papers to the Polish banker in our town and the subscribers
called on him for their copies. This banker in turn used to
send to the library every week asking if we had any library
notes to send to Cleveland for the Polish paper, and it used to
amuse me to see the additions to the Polish collection in Passaic
printed in that paper and seldom or ever a note of the library
work in their own town. I believe there are twenty-four
newspapers published in foreign languages in Boston. I won-
der how many Massachusetts librarians have ever sent them
news items about their library? The foreigners have similar
ways of spreading information through their national societies.
In April, 1906, I wanted the foreign societies in the state to
endorse a bill we were trying to get the Legislature to pass
creating an Immigration Commission in New Jersey, which
Mr. Watchorn was kind enough to say was "the first state to
treat the immigration problem in a rational and systematic
way." I went to the president of the National Slavonic So-
ciety in N. Y. and explained the object of the commission
to him and asked if he thought the societies in New Jersey
would send a line to the Governor asking him to sign the
bill Certainly, there would not be the slightest trouble about
every society sending a letter, and if letters from individuals
would be desirable, those could be sent. How many would I
like, say 50,000? The figures rather staggered me, but he ex-
500 J. MAUD CAMPBELL
plained it v/as very simple. A multigraph letter would be sent
to each society from headquarters with instructions to have a
certain number of members sign them at the nexi meeting. I
afterwards saw Gov. Stokes who said he had nearly been
snowed under by letters from foreigners asking for the com-
mission and he thought his life would be in danger if he re-
fused. The commission was appointed m April and in Decem-
ber, 1906, made their report, which resulted in an appropriation
of $10,000 being made by the state every year since for educa-
tional assistance for the foreigners who are probably going
to become citizens. New York followed with a commission
in 1909 or 1910, California came next, and I understand Gov
Foss is about to sign a bill appointing a similar commission for
Massachusetts. So the little candle lighted in Passaic in 1906
has cast its beam quite a distance. You soon find that the dan-
gerous element among foreigners is the ignorant class, so it
is a matter of policy to offer them all possible assistance where
we have the opportunity, but I think we always get from them
more than we give.
The assistance they can give in their knowledge of books
is constantly surprising. It was a foreigner who first called
my attention to Cassia's "Manual" which for a long time was
the only thing available on American conditions. It was an
Italian doctor who first showed me that excellent little manual,
"First aid to the injured," published by the American Red
Cross Society, which I have, only found in a very few libra-
ries. One large contractor thought it would serve such a use-
ful purpose that he gave me money enough to purchase three
hundred copies to distribute among his employees. It is pub-
lished in Italian, Slovak, Polish and Lithuanian and can be
purchased for 30 cents in quantity from the Washington head-
quarters of the American Red Cross Society. When I was
bemoaning the lack of a small encyclopedia in Italian, an Ital-
ian newspaper man called my attention to the Melzi Encyclo-
pedic-dictionaries, and one published by Mr. Pecorini in New
York. With these two we were as well off for the Italians as
we were with much more pretentious encyclopedias for the
Germans It was an employment agent who introduced me to
tte Bulletin of information." Knowledge is not confined to
their own literature either; they are constantly surprising us
WHAT THE FOREIGNER HAS DONE 501
by their knowledge of ours and will read the very best our
literature contains, and it seems such a pity we use so much
energy to retain the satiated novel reader, and keep on dupli-
cating information in order to purchase the last book on some
current topic of interest, when we could, with much less effort
attract people to whom the stories of Paul Revere, the Pil-
grim Fathers and the glory of all our national heroes comes
with the charm of newness.
Jane Addams has often called our attention to the keen ap-
preciation of the foreigner for the arts, which we are allowing
to go to waste in this country and then spending all sorts of
money on the children of these very people, who are steeped in
the social habit and beautiful customs inherited through genera-
tions. Who could better teach their children folk-dancing, and
handicrafts, and nature study than the foreigners we pack
away in tenements which compel them to break every law of
decent living. Dancing to them is a natural expression of inno-
cent amusement Until you have been to a Hungarian picnic
you do not know what folk-dancing really means. The soil
the sons of New England are leaving as profitless, the for-
eigners are causing to blossom and yield an abundant increase
with the most antiquated tools and old world methods. I used
to have a great respect for an organist who used to come to
the library and look over our books on music and through my
contact with him got rather interested in Gregorian chants, in
the way we all get a smattering knowledge of things we are
called upon to look up all the time. Last year I happened to
be in a country district in New York state where a number of
Russians were doing some construction work and where a
service was conducted by the Greek Catholic Church one Sun-
day afternoon. I had seen these stolid, expressionless men at
their work and from their appearance they would be the last
people in the world you would credit with a knowledge, or love,
of music Imagine my astonishment when the service began
and the whole company of two or three hundred men broke
out in some of the most beautiful of the Gregorian chants;
not a note of music to help them, but the voices blending in the
harmonies, just as the negroes sing, apparently without effort
or instruction It was wonderful in its volume and depth of
tone and from the fact that the men were all apparently per-
502 J. MAUD CAMPBELL
fectly at home and familiar with that class of music. The
Italians and Germans may have the monopoly of operatic music,
but the Poles and Russians can teach us a good deal.
Libraries are coming to a higher appreciation of the for-
eigner and all he brings to us, and in urging you to consider
his needs in connection with your work, I do not feel that I
am asking for charity, for everything that tends to elevate hu-
manity tends to strengthen the state, and appreciation of their
many valuable gifts may prove, from an economic and patriotic
standpoint, to be real statesmanship.
If I were asked to say what I had personally gained from
my work with foreigners, I would have to acknowledge having
become a more efficient worker, a more active citizen, more
thoughtful neighbor, to have gained a truer conception of life
and its values from rubbing up against them, a debt which you
can see is not easy to repay.
SOME OF THE PEOPLE WE WORK FOR
The following paper deals with individual results and
opportunities in the work with the foreign born. As
the Director of the Immigration Publication Society, Mr.
John Foster Carr had the opportunity of noting some-
thing of the way in which libraries have adapted existing
methods and machinery to the problems of the foreign
born.
This address was delivered at the Asbury Park Con-
ference of the A L. A., June 29, 1916.
John Foster Carr was born in New York, in 1869.
At his father's death he left Yale before graduation.
Business then claimed his attention for five years, after
which he spent some time at Oxford. In 1914 he organ-
ized the Immigration Publication Society, and as founder
and director of this institution, his chief work has been
the education and distribution of immigrant strangers.
He is the author of "The Immigrants' Guide to the
United States" and "Makers of America/'
It's work with the immigrant, of course— as the jeering cynic
says, "doing good to one's fellow man at the other end of a
book." Rejoicing in my equivocal title, my first thought is to
turn an admiring mirror toward your busy selves, and to show
something of the rapid development and progress of a library
movement that within a few years has become both nation-
wide and wonderfully efficient in patriotic service. Yet it has
been accomplished so quietly that a campaigning propagandist
has found it possible to ask: "Why don't the libraries do some-
thing for the Americanization of the immigrant?"
What I shall have to say must be largely concerned with
individual results, and, above all, with the opportunities of the
work. But I must also tell something of the magnitude of
actual accomplishment, and of the remarkable way in which the
504 JOHN FOSTER CARR
libraries have adapted existing methods and machinery with
plentiful invention, to this new problem— new in its present in-
terest and great extent
Let me begin by saying that our Society, to a greater or less
extent, has had the privilege of the co-operation of more than
five hundred public libraries in our particular work for the
immigrant. With a considerable number of them, we have a
friendly and frequent correspondence, that tells its own amazing
story of results. But for the purpose of this talk, I have espe-
cially sought the opportunity of knowing more intimately of
the work now being done in the libraries of some twenty cities,
that are very actively engaged in the education and American-
ization of these foreign-born friends of ours.
In spite of its newness, much of the work has a background
of many years of labor. There is a wide range of ingenious
and successful experiment, yet the startling thing is the union
in common purpose and method. I sometimes quote, as true of
one, a method that is common to nearly all. Or have I caught
a single activity, as it stood out, and have seemed to make it
represent the complex work of a large and aggressive organi-
zation. I can here attempt no fairly comprehensive account
of these undertakings — only a series of flash pictures, taken
as the magnesium chanced to burn, that, together, I hope, may
have a certain truth of indication. As to the injustice done, I
mean later to make full amends.
Let me give you some of the large, or illuminating, facts
taken almost at random from the mass of these records, per-
sonal as well as formal. Bear in mind that these last two years
have been years of exceptional difficulty. In the matter of
foreign literature, it has been impossible to purchase any books
whatever from some of the nations now at war Add to this,
that during these two years many of our important libraries
have been forced, through lack of funds, to curtail work, to
close stations or branches, discharge employes, buy fewer books.
At such times new ventures are the first to suffer or be aban-
doned.
Yet see how the work grows ! In our own city of New York,
with its forty-three library branches, those branches having
the largest so-called immigrant membership lead all the others
in circulation. The use of books in foreign languages has in-
THE PEOPLE WE WORK FOR 505
creased so rapidly that their circulation now reaches nearly
seven hundred thousand a year. The results have proved so
satisfactory that the library supply of foreign books has been
increased thirty per cent in two years. The demand? The
Italian circulation has increased twenty-seven per cent, in each
o£ two successive years The Yiddish thirty-one per cent and
forty-two per cent.
Chicago writes graphically how the foreign-born are "storm-
ing" the library for books in their own tongues "Crave" and
"yearn" are the immigrant's words. "The shelves for foreign
books are nearly always empty, volumes being borrowed as fast
as they are returned." For the coming year a generous appro-
priation is to be devoted to the purchase of foreign books; yet
this is the official word of despair: "The supply will still fall
far short of the demand." Appropriately Mr. Legler tells the
story of the poor little Jewish boy, whose head hardly reached
the top of the librarian's desk. He wanted "Oliver Twist," be-
cause he knew the story. It was of a hungry little boy, who
lived in a poorhouse, and who always asked for more. "More
what?" asked the sympathetic librarian. "More corn-flakes,"
lisped the small borrower.
Cleveland has pushed the work with many clever devices.
There is, of course, as almost everywhere, the systematic use
of night schools, national clubs and foreign language news-
papers But besides, there are talks and lectures on citizenship,
American institutions, the opportunities of American life. One
branch m a Jewish district supplies Russian tea, and wafers, at
two cents a glass. The staff numbers many assistants speaking
foreign languages. Patiently, persistently the children are used
to interest the parents. Results? One branch writes: "The
demand for foreign books far exceeds the supply." Another:
"We are losing steady readers who have read 'everything'"
Another: "It is seldom possible to find a single English gram-
mar, conversation book, or naturalization guide on the shelves."
Another: "After languages, fiction is most popular."
St. Louis, like Cleveland and Chicago, has made surveys,
and on a wide scale, of the different populations served by the
library's branches It has made sympathetic studies of their
racial and national ideals, their cultural backgrounds. Like
Cleveland, New York and Chicago, it is struggling with the
506 JOHN FOSTER CARR
problem of nationalities constantly shifting from district to
district "Kerry Patch" with its joyous brickbat rule has dis-
appeared before an invasion from eastern Europe; and the
ancient and unchanging "Old French Town" is actually be-
coming polyglot. Industriously the work has been pushed.
Members of the staff have done house-to-house visiting. Posters
and leaflets, have been energetically used. These sentences,
for quoting, picture the character of the work and tell results :
"All our material is used over and over again." "These people
devour American history and biography." "Grown men and
women pass books in their own language, pocket their pride,
and go on to the children's corner." "Books in English for
foreigners are in such demand that we are unable to fill the
call."
One St. Louis branch librarian reports: "The one class of
books, which reaches readers of all nationalities, is the col-
lection of easy readers and books on civics and citizenship."
And for the benefit of those who fear divided allegiance among
the mass of our foreign born, she adds: "Our collection of
books on the war is not to be compared in popularity to crochet
and cook books, or books on poultry and automobiles."
Providence, distinguished for its careful lists and its Bulle-
tin, and for so much other model work in this field, is dealing,
like several other cities, with a problem of twenty different
languages. Slides of the library have been explained by in-
terpreters at the movies. The library has helped organize
meetings of different nationalities
Springfield is using attractive leaflets of invitation Staff
members visit the evening schools and give library talks. They
also visit the foreign dubs, treating the people "as normal
folk," and there is the same happiness of result. Detroit,
stressing "human sympathy," is determinedly making the foreign
department a bridge to the English. Pittsburgh is successfully
using window exhibits, and an automobile in parade decorated
with books and placards advertising the library. It has had
groups of foreigners organized and brought to the library on
personally conducted visits.
Louisville, almost outside the immigrant zone, is still doing
interesting, original and successful work with Yiddish. Jersey
City believes in cultivating patriotism in the American as well
THE PEOPLE WE WORK FOR 507
as in the foreigner, and has prepared for general free distribu-
tion an admirable and attractive series of leaflets and pamphlets
dealing with the origins and government of city, county and
state, our patriotic holidays, the flag, and sketch biographies of
great Americans.
Buffalo, specializing, has made of the small library a friendly
center, "where guidance can be had to almost anything that
pertains to the new country." These branches give advice and
help in the humblest matters of daily life— settling disputes,
naming babies, writing letters of condolence, obtaining employ-
ment; but they also work, and they work powerfully, in helping
the newcomer to learn English, to obtain citizenship papers,
as well as aiding in many difficult cases with the public authori-
ties. "Extraordinary work for the library to undertake '" would
have been our comment but a short time ago!
"It is the personal contact which tells," writes Mr. Walter
L Brown. And this claim of human helpfulness proves its
unexpected power in the Buffalo library in such a matter as
dealing with street gangs. It is a power based upon the grati-
tude of the people for service generously and democratically
rendered. A couple of years ago a cut was threatened in the
library appropriation, that would have closed some of the
branches An appeal was made for the help of those who used
the libraries, and the branches were speedily saved.
I know no more impressive testimony to the possibilities of
this work, than these earnest words of Mr. Brown, born of
practical and successful experience with the immigrant in Buf-
falo: "We believe that the branch libraries, if they were as
plentiful as they should be in cities where new Americans
gather, would practically solve the whole problem."
In Boston, also, the remarkable success of the work has
brought a remarkable faith. The North End Branch writes
in full conviction: "It is the library which has the greatest
power to interpret the spirit of American democracy to the
foreign-born." From the immigrant's very first day the library
in Boston serves him. It is often his official welcomer. And
so highly does it succeed in its friendly education that new
difficulties are discovered, and a junior librarian writes from
Bennett Street in warning: "The librarian's duty as a public
hostess is not so to socialize the library as to make it a public
508 JOHN FOSTER CARR
rendezvous!" Much work is done in Boston that deserves
careful description. Summing its activities, Mr. Ward, super-
visor of branches, says of the growing success: "With results
like that, what librarian would not be willing to do any amount
of work?"
Passaic, pioneer in the field, systematically begins with fun-
damentals and takes for its motto "The first thing is to inform
ourselves." And so for three years the staff has made special
studies in the history, literature and conditions of life in the
native countries of our immigrants. Picturesque exhibits have
brought many foreign-born visitors, and there are lectures on
Franklin, Washington and Lincoln. "I came with a sad heart
and a tired head," wrote a grateful Italian, "but left with joy-
ous, happy feeling."
And may I end this hasty summary with a note of the
work so humbly started by Mrs. Kreuzpointner, of Altoona?
You remember her beginning four years ago with ten books
in a soap box? I wish I had time to share with you some of
her wonderful letters — her quaint and human stories of
readers. For it is the spirit and wit that count The major prob-
lems and the work are the same, be the library large or small.
"Our books are read to pieces," she says. "We are altruists
playing Cinderella on short rations. But the joy I get doing
something with nothing' Some weeks I get nothing out of it
but mud. It depends on the weather. Once in a while I have
the pleasure of scrubbing up some dear Italian boy, before I
allow him to take a book in his hand. That is where the per-
sonal touch comes in '"
And so it goes I The uncouth new-comers, soon disciplined '
The zeal in reading, the growing appreciation of our country
among her members— Poles, Italians, Armenians' The sudden
success that perforce led for a while to taking all English
books out of the Polish library, until a fair supply could be
secured, and the clamor stopped.
As I talk to these good librarian folk, I find myself always
in an atmosphere of enthusiasm, when we speak of work with
our immigrants. They tell me— and I have collected hundreds
of astounding instances— of miracles wrought, of affecting
gratitude, of beautiful friendships formed. They have level
judgments, undeceived, of the failings of these newcomers, but
THE PEOPLE WE WORK FOR 509
they also understand their possibilities. And in the work they
find personal benefits. One librarian, questioned in an open
Boston meeting, told me that the first thing she and her staff
had learned from the foreigner was— what do you think? —
politeness! Another librarian gives the happy confidence that
she had entered the work with the compassion that the kind
hearts of the first cabin hold for the steerage; but that the
gain in the end for her had been complete conversion to democ-
racy. "I could talk on forever about it," writes me one of
your most distinguished and successful workers.
To the immigrant the library represents the open door of
American life and opportunity. "Before we had these books,
our evenings were like nights in a jail," said an Italian in a
hill town of Massachusetts
"You mean that I can take these books home? You trust
me?" asked a poor fellow of a Chicago librarian. "If I tell
that in Russia, they no belief me"
"Will America ever be militarist?" I heard one Italian
baker ask of another. "No," was the prompt reply, "the friendly
schools and the libraries are against it."
I gave a simple sketch of Lincoln to a Lithuanian waiter,
who came back in a couple of weeks and said: "Gee, that
book you gave me sure did give me a hunch. I was sick and
out of work, but it got me a job." Next I found hitn strug-
gling through Bacon's "Essays" and Epictetus. That was only
six months ago. The other day he wrote me from Detroit,
where he had joined the library, and had just heard a lecture
on psychology.
Wonderful and rapid is often the surface change in these
people of good will. They fall, for instance, very readily into
our ways and into our vernacular.
I descended into a greengrocer's dark cellar in our Bleecker
Street colony. It was lit fyy a smudgy lamp. Peppers festooned
the walls. The black shawled padrona was roasting her big
pine cones over a charcoal fire. I seemed in Naples. An eager
signorina was haggling over a purchase. I looked. It was about
the choice of a Christmas tree. I listened. She impatiently
stamped her foot: "No, not that one. It's kinder skimpy."
It was at the movies — a special showing of the film of Paul
Revere's Ride for an audience of new-come Poles The bom-
5io JOHN FOSTER CARR
bastic English general advanced and imperiously ordered his
lieutenant to swing wide the barn doors, expecting to find a
great store of Yankee ammunition. But, lo1 the barn was
empty! Excitedly a young Pole jumped up, waved his hat,
and joyously shouted: "Stung!"
You may fairly take these surface things for straws indi-
cating a vital change, a change often brought about from sheer
gratitude for the peace and the comfortable living of America,
and its rough and hearty good fellowship
Ever in this library work I find a deep patriotic purpose,
and never do I fail to find two thoughts to which I wish power
might be given. One is that we born Americans need a more
perfect understanding— a more human understanding— of these
newcomers, and of the enormously complex problem that they
represent. The other is an entire lack of sympathy with this
mad propaganda of haste in turning the immigrant forthwith
into a citizen—the f oohsh beating of patriotic tom-toms '
Citizenship counts for nothing unless it is sought in love
and knowledge, and conferred in dignity. Doubt human na-
ture, talk of the menace of the "unassimilated foreigner," his
violence and crime; force unschooled men to learn English
within a year under the penalty of losing their jobs, though
you yourself may not have the gift of tongues, or be able to
learn a foreign language for the life of you; force them in
droves through citizenship classes; and you earn only con-
tempt, gaining nothing to the nation. But first give a man rea-
sons for loving his new country; appeal to his ambition; give
him the opportunity he so often craves; and then you have a
citizen indeed!
Miss Marguerite Reid, whose admirable work m Providence
has been made so effective through understanding and sym-
pathy, tells me of an indignant Greek friend of hers, an ardent
unpaid library worker. "Make them over into Americans?5'
he cried, "Before they have had time to breathe the air of free-
dom? Don't be too energetic! Let time do something."
My mind turns back to these immigrant millions— their splen-
did human material for the upbuilding of our country Among
them we shall often find refreshment for our own patriotism
The other day in the mouth of my friend Gusto, I heard again
the old slogan of the Know-Nothings. "That's just what it
THE PEOPLE WE WORK FOR 51 1
ought to be!" he said in his fluent Italian. "America for the
Americans!" "But who are the Americans?" I interrupted.
"Why, we are! Those who care for America! We, too, who
came here starving and are grateful!"
In my intimate living with these humble folk of many
nations, though many times sharply divided by the conflicting
passions of the war, I have still found them one in devotion
to the new land. Their patriotism is not that of DecaturV
"My country, right or wrong!" Not that of the distinguished
hyphenate's of the other week: "My country, when she's right!"
But among them I have always caught the calm certitude : "My
country will be right 1"
"Patriotism refreshed!" I said. You cannot fail of a heart-
ening thrill, when you come to know of so many instances of
patriotic devotion, devotion like that of a lover, finding ex-
pression in extravagances, may I say, impossible to our slower
pulses; for the rest of us are apt to take our love of country
too much "as a matter of course." And so may I give you three
stories, each of which I know to be true?
A friend of mine saw a young Armenian hurl himself
into the roadway to save our flag, a torn and muddied bit of
cotton that had been thrown away, from the wheels of an on-
rushing automobile. He grasped the flag, slipped and des-
perately tried to roll out of the way to save himself, but not in
time to prevent the crushing of his leg.
And this comes to me directly. A lady bought an old
colonial mansion in New Jersey, reputed to have been used
as headquarters by Washington. For months it had housed
a gang of Italian laborers. Fearfully she went to inspect her
purchase. She found it indeed spoiled — a grimy barracks. But
one room was spotless. The answer to her surprised question
was that the Italians had heard that room was the great Wash-
ington's own. So they carefully cleaned it; found a lithograph
of the famous Stuart portrait in Boston; hung it on the wall,
and under it kept a glass with a floating and ever-burning wick.
I've been asked to tell you again the tale of my Russian-
Jewish friend — the electrician. I'm glad to do so, because only
now can I give you the full story.
He was a little, wizened, squint-eyed, old man. He had told
me that he came to America because of Lincoln, and I had
512 JOHN FOSTER CARR
asked him how that was. He said he was born on the shores
of the Sea of Azof, and that as a boy he had heard this story :
Tolstoi was one time traveling in the Caucasus, and being
very fond of public speaking, he one day made a speech through
an interpreter to a Tartar tribe. He was at that time very
much interested in Napoleon. So he spoke of Napoleon and
of other great war captains. When he had finished, the Tartar
chieftain said: "Now, will you be good enough to tell my chil-
dren of a man who was far greater than any of these men,
of a man who was so great that he could even forgive his
enemies?" When Tolstoi asked him who that might be, he
said: "Abraham Lincoln."
The next time he heard of Lincoln it was in this way: A
sailor friend, a Russian Christian, returning from one of his
voyages brought back a wonderful book in English, of which
he knew a little. "It contains," he said, "things so true and
beautiful that they would bring tears to your eyes, if you could
only read them." So they had some pages of it translated and
hektographed, and these they circulated among their friends.
But some of the sheets fell into the hands of the police. And
my Jewish friend told me how he and the poor lad's mother,
one early morning, crept through the shadows of by streets
down to the railroad station, and from the hiding of an old
engine-house saw his friend start on the long journey to Siberia,
"And the book?" I eagerly asked. "It was Henry J. Raymond's
'Life, speeches and public services of Abraham Lincoln.' "
And so this man came to America. Today beside his tele-
phone in his little shop in New York, there are the two great
speeches pasted on the wall, and very old and dirty they are.
I asked him about them. "Oh," he said, "I learned them quick.
But when I am waiting for a telephone call I let my eye go
over them, and you know I always find something new and
something fine. It is like a man who looks into one point of
the heavens all the time. He ends by discovering a new star !"
An American by right of the spirit! Few of them, it is
true, are like my Jewish friend. But to all of them, particularly
now, is it our duty to reveal the ideal America, to prove that
the sacred things of our past, and the great ideals of our
fathers, for which they have such wonderful, ready reverence,
can still be found in the America of today.
THE PEOPLE WE WORK FOR 513
This is the remedy for the divided allegiance that some fear.
This is the nation's great need today — a preparedness for the
future more important than any other, for it will give us citi-
zens filled with devotion to our country and to the ideals for
which she stands. This is our work and our opportunity.
Millions are to come. Some of them already are at the gate-
way, eager to know of our life and to have a part in it, but
barred by ignorance.
Shall we not with them build up this America, one with our
past, into the greatest cosmopolitan nation of the world— a
glorious welding of men, who are one in their desire for Lib-
erty, Equality, Brotherhood and Peace?
The work that you are doing is a mighty part of it. And
there come back to me certain words from "The dream of
John Ball." "In these days are ye building a house which shall
not be overthrown, and little to hold it; for indeed it shall be
the world itself, set free from evildoers for friends to dwell
in."
WORK WITH COLORED PEOPLE
SERVING NEW YORK'S BLACK CITY
One of the most interesting and least known com-
munities is New York's Negro city, extending approxi-
mately from Eighth Avenue to the Harlem River, and
from 130th to 150th Street. This group is held together
by the tie of color, and by the same bond is separated
from its white neighbors. Within itself it is crossed and
divided by many conflicting lines of thought, belief and
hope. The following paper reports conditions as they
are met in the New York Public Library. It was pub-
lished in The Library Journal of 1921.
Ernestine Rose, the author of the paper, took her
B.L.S. degree from the New York State Library School
in 1904, and was later a member of the New York Pub-
lic Library School staff and supervisor of the appren-
tice class. In 1905 she became librarian of the Seward
Park Branch, but left this position to become first as-
sistant to the principal of the Carnegie Library School
During the World War she was engaged in A.L.A. War
Service. Upon her return from Coblenz, she was re-
appointed on the staff of the New York Public Library
as librarian of the 135th St. Branch Library, in June,
1920.
It is in the community life of a great city that the library
has its most challenging opportunity. The more homogeneous
such a life the greater is the opportunity of becoming part of
it, since all currents flow together, drawing one into the com-
mon whirl of experience while conflicting currents of thought
and habit keep one tossing about on the surface.
One of the most interesting and least-known of such com-
munities is New York's black city, extending approximately
from Eighth Avenue to the Harlem River and from 130th to
I50th Streets. Picture to yourselves a great town of some
5i8 ERNESTINE ROSE
150,000 black people, with a few alien whites as scattered shop-
keepers, and old residents, clinging to their homes. This city
has its own churches, its theatres, its newspapers, its clubs and
social life. There are three churches, each with a parish num-
bering more than two thousand, in Harlem, and at least thirty
others, varying in size. The Sunday School of Mother Zion
Church has a membership roll of seven hundred, and an aver-
age attendance of five hundred. All denominations, from Bap-
tist to Episcopalian, are represented; there are a large Catholic
parish, several Jewish churches, and a number of Eastern and
African sects.
The theaters have their own colored actors, and increasingly
one sees posters featuring colored artists. There are colored
Y. M. C A. and Y. W. C. A., the latter with an entire resident
apartment house. In "Liberty Hall," Harlem's town hall, of
a Sunday, immense mass meetings are held. Does white New
York know what is discussed there? Harlem supports six
colored newspapers recognized as representing negro thought,
as well as a number of lesser sheets. This negro world is
swarming with clubs, societies, organizations of sorts, for the
support of religious or political movements, as for instance,
the Bahai faith, or Marcus Garvey's "Back to Africa" propa-
ganda, as likewise for the mutual betterment or advancement
of members.
What gives all this point is the fact that these activities are
sponsored and managed, to a large extent, by colored people.
The offices of the Urban League are filled by negroes, although
both races are represented on the national board of directors.
The colored branches of the Y. M. C. A. and the Y. W. C. A.
are managed entirely by colored people. The newspaper edi-
tors are negroes, and represent negro thought exclusively. The
clergy are negroes, except in the case of the Catholic parish.
On the corner of 135th Street and Lenox Avenue a bank has
just been erected, which is financed by colored capital, and is
under colored control. A large new theater also financed by
negro funds is being erected. The reading world knows of
Marcus Garvey and his Black Star steamship line. Increasingly,
real estate is coming under black control. Even the police and
fire stations have colored men on their forces, although the
city-managed activities within the district are the most reluctant
SERVING NEW YORK'S BLACK CITY 519
in succumbing to the inevitable tide. Until a few months ago
the library had no colored assistants. Of the three public
schools in this community two have colored teachers, one has
fourteen on a teaching force of sixty-one, the other has only
one. In this school, which faces the library on I35th Street,
the registration is something over twenty-one hundred, of whom
two thousand are colored. The community has also its literary
and artistic life. Several artists of real worth work in Harlem,
and there is a large music school, the colored director of which
has given recitals at Carnegie Hall.
All this seems to spell homogeneity. Yet though this great
group is held together by the tie of color, and by the same
bond is separated from its white neighbors, within itself it is
crossed and divided by many conflicting lines of thought, be-
lief and hope
The most deeply-cut is that of nationality. Nearly half this
population is foreign, from the British or Spanish West Indies,
or South America. From the British West Indies comes an
educated, thinking and ambitious group, interpenetrated by white
blood, unused to the color line and inexpressibly galled by it.
They are, perhaps, the library's best readers, but they form a
separate, alien group, a bitter, proud people. Those from the
Spanish possessions and from South America form as alien a
group, but one which is indifferent rather than antagonistic.
Both their language and their color exclude them from much
of American life Those from the Islands, unused to participa-
tion in political life, do not feel the need of naturalization
privileges. They came to America for a livelihood, and that
end accomplished, they are satisfied with their own native life
with its clubs and gambling groups, its freedom. Police esti-
mates place the number of such alien citizens as from 20,000
to 30,000 in this district.
A second line of division is that of political thought. All
colored people are not thinking alike about their problems, or
their future. Distinct schools of thought exist, from that of
the late Booker T. Washington, and his successor, Dr. R. R.
Moton, of Tuskegee Institute, who believe in the slow advance-
ment of their race to equal opportunity through an initial in-
dustrial training; to that incredible movement, or dream, rather,
of Marcus Garvey. This great leader, who has gathered under
520 ERNESTINE ROSE
his banners some 4000,000 colored people all over the world,
stands for uncompromising race integrity, a return to Africa,
and the establishment there of a black racial and political life
Between these two extremes is a smaller group which believes
in equal opportunity along all lines, based on individual merit
The most distinguished exponent of this belief is Dr. W. E. B.
DuBois, president of the National Association for the Advance-
ment of Colored People, and author of several powerful and
arresting books
Such is a very sketchy picture of colored Harlem, New
York's black city. In attempting to make the library a part of
this community, and at the same time, a means of opening for
its people an entrance into American life, the chief difficulty
has been, and will remain, I am convinced, not in the alien
and conflicting groups, but in the barrier of a separate life
with distinct beliefs and aims which separates all colored people
from all whites at the present time. To illustrate, let me
quote from that most illuminating book, "The Autobiography
of an Ex-Colored Man." The author says:
"He (the negro) is forced to take his outlook on all things
not from the viewpoint of a citizen, or a man, nor even of a
human being, but from the viewpoint of a colored man. . . .
It is this, too, which makes the colored people of this coun-
try ... a mystery to the whites. It is a difficult thing for a
white man to learn what a colored man really thinks; because
generally, with the latter an additional and different light must
be brought to bear on what he thinks. ... It would be im-
possible for him to confess or explain (his thoughts) to one of
the opposite race. This gives to every colored man, in propor-
tion to his intellectuality, a sort of dual personality; there is
one phase of him which is disclosed only in the freemasonry of
his own race."
This is true of all racial groups, and if so, how much more
so of the colored race, which is separated from the white by
the barrier of a very recent servile condition and of present so-
cial ostracism.
In view of these difficulties, it might have been possible to
make this branch of the New York Public Library a "colored
library," by having an entirely colored staff. It may be pos-
sible still to do this as has been done in the case of Y. M. C. A.
SERVING NEW YORK'S BLACK CITY 521
and Y. W. C. A. If so, the policy will tend to strengthen race
solidarity, and an opportunity to lessen race prejudice will be
lost. A more democratic procedure is that of maintaining a
colored and white staff, working together for the service of
the community. So far, at least, this has been our policy.
There are three colored assistants on the staff, one a college
and library trained woman, from Howard University, in Wash-
ington. Of the other two, who are high school graduates, one
was born in the north, the other has lived there for some time,
and both have had varying experience, as teachers and clerical
workers. Need is felt for the representation on the staff in
the near future of the British West Indians and of the Spanish
negro group. The response of the community to the appoint-
ment of colored assistants has been so prompt that one cannot
but expect a similar although slower reaction from the repre-
sentation of these other groups.
In answering the inevitable question as to the success of a
mixed staff, I can only say that I have never known a group
of people who worked together with greater personal and pro-
fessional harmony. In any such experiment, of course, care
must be employed in the initial choice of persons without racial
prejudices, so far as this is humanly possible! Individual ac-
quaintance and mutual understanding will do the rest, as is
usually the case in dealing with mass opinions or prejudices.
One of the services which the colored assistants render the
library is the knowledge of neighborhood affairs and people
which they gain far more quickly than the members of the
alien race, even if they entered the district as strangers at the
same time. This intimacy has been of great advantage in mak-
ing the library better known
Methods of library advertising are similar everywhere, but
in this district the churches furnish a particularly effective in-
troduction. Negroes are naturally religious, and the churches
of Harlem exert a tremendous influence Moreover, they wel-
come the librarians at their services, particularly at those of
the Sunday Schools, where facilities have been given for speak-
ing in the various rooms and showing books to the children
The children's librarian has found that Mrs. Dana's beautiful
"Life of Jesus" is received with great enthusiasm by the chil-
dren, who know the stories by heart.
522 ERNESTINE ROSE
The most effective way of reaching the children has been
through the schools, and in the use of the children's room by
classes. The children love books spontaneously, and their re-
sponse is instant, though their interest lapses quickly, as we
found during the Christmas vacation.
Visiting the homes is a most effective means of advertising,
for the mothers are particularly interested in what the library
is offering their children, and such interest will often prompt a
first visit on their part. Their surprise and pleasure at discov-
ering books for older people, too, are rather pathetic. It is to
be remembered that many of these grown people, coming from
the South, have never been permitted to enter a public library
That they are welcome, and that the place is free, must con-
tinually be repeated. I place the moving picture houses on an
equality with the churches as valuable advertising agents. They
keep information about the library constantly before a public
which we would find it difficult to reach otherwise*
The Spanish-speaking group we reach most effectively through
their leaders, and by advertising in their papers, A small col-
lection of Spanish-American literature is being made, and we
have written to Cuba and the other islands, asking the leading
newspapers and magazines to place us on their mailing lists,
as the Spanish papers in New York have done.
The negro editors are among the best friends of the library
and it is through them, the social workers, and other promi-
nent individuals that the library is extending its influence slowly
but surely through the various strata of negro life. That such
strata exist I hope I have indicated. Those who wish to work
effectively among negroes must realize that besides the groups
already mentioned, there exists among them a stable, very
real social life, quite unlike "culled sassiety," and as unknown
to most whites as "darkest Africa" was not long ago. The
library must gain the interest and support of this social and
professional, often wealthy, group before it can hope to become
an integral part of negro life.
These people are among our best readers, and the books
they read are similar to those of any cosmopolitan reading pub-
lic. They are eagerly interested and curious about what the
great world is doing, and keep closely in touch with it. As for
the reading habits of the negro group at large, poetry and
SERVING NEW YORK'S BLACK CITY 523
music are immensely popular, but so also are philosophy, psy-
chology and the speculative sciences.
If there is one quality which is universally characteristic
of the negro in reading, as in all else, it is his love of the
beautiful, as he conceives it. Rudimentary as it often is, it fur-
nishes the very best basis for the teaching of good reading,
and, I may add, of ethics and good conduct. The children,
and adults too, respond to good manners because they are beau-
tiful. I have stood on our stairway and said gently to a
tumultuous group of children pelting up towards me, "Good
afternoon," and have seen them quiet instantly, smile a happy
response, and walk sedately on A frown and harsh words
would have caused whoops of derision. By the same token,
negroes want what is "best," in literature, even if they do not
always understand it. In this sense they are ambitious, rather
than in the intellectual or material way, of the Jews.
Among the children poetry and fairy tales are as popular
as elsewhere, and American history has a fresh and present
appeal The most delightful thing about it all is the spontaneous
enjoyment of the children. They do not look at books because
they must, but because they want to' Quite the most delight-
ful thing in the world, I am sure, is a story-hour group of
these colored children, not silent and absorbed as a Jewish
group would be, but eagerly responsive, on tip-toe with ex-
pectation.
An index to the constantly increasing race consciousness
among negroes is their intense interest in books by members
of their own race, and in works on the negro, his history, race
achievements, and present problems. Dr. DuBois' "Dark
Water," and Lothrop Stoddard's "Rising Tide of Color," are
almost equally popular. Books exploiting the old-time "darky,"
with his dialect and his antics, as for instance, E. K. Means,
will be read, but they are resented by the thinking, self-con-
scious group. On the other hand, the "Uncle Remus" stories,
and Dunbar's poems, are widely read and very popular. They
represent the plantation negro and his life with sincerity and
loving faithfulness.
No doubt, there are in Harlem members of this receding
class, but the library has come very little into contact with
them. Southern dialect is rarely heard, whereas the soft, per-
524 ERNESTINE ROSE
feet English of the West Indies is a revelation to most Ameri-
cans.
A recent development in the thinking of negroes is evi-
denced by their interest in economic and social literature. The
economic unrest is seeping in among our colored people, and
some of the most intelligent questions I have ever heard have
been asked after the lectures at our Thursday night forum,
devoted to social and racial problems. So much for Mr. Madi-
son Grant's assertion, "Negroes never become socialists."
I trust that what I have said indicates that in working among
negroes, as in all other racial groups, one's preconceived opin-
ions die of malnutrition! One is naturally slow to form new
ones, but gradually I am forming several conclusions about
the negro. Most deeply I am impressed with his tremendous
reserve power, which, when fully called forth, will lead to
ends we cannot now conceive This is shown in his wonderful
patience, in his persistent grip on what is fine and beautiful,
and in his deep sense of humor, which breeds a curious sort of
broad-mindedness. I listened with wonder to James Weldon
Johnson's account of the Haitian outrages, and to the questions
which followed, pertinent, detached, many satirical, but none
hot or bitter. The impulsiveness, high spirits, and "tomfoolery,"
so often evident are merely effervescence on the surface of a
deep, slowly moving stream, surely gathering in volume. Such
is my conviction. Another is that the race, in its developing
self-consciousness, is becoming increasingly sure of the neces-
sity before it of working out its own destiny, of settling its
own problems. The majority of colored people do not, I be-
lieve, hate the whites, but they are expecting less and less
from them. And irrespective of divisions, of conflicting beliefs
and plans for development here in America, or race integrity
in Africa, the negroes are standing together in a steadfast be-
lief in their own destiny to be worked out within and by them-
selves.
In this awakening of a great people the library may bear
no small share, if it can introduce them to America, and
America to them. Serving as a bridge, here as always, between
races, it may lead to a common ground and a basis for mutual
understanding.
FINES, DELINQUENTS AND LOSSES
Library fines may be considered in at least two re-
lations ; in relation to the library and in regard to those
who make use of it. The object may be either to in-
crease revenue, to afford a gentle reminder and correc-
tive, or to serve as exemplary punishment for keeping
books too long. The proper object is perhaps a com-
bination of the former two — a gentle corrective and a
means of revenue needed to save the library from incur-
ring expense in recovering possession of its books,
The one outstanding factor in the question of book
losses from libraries due to larceny, is the scant atten-
tion that has been given either to the fact itself or to the
problems which constant and repeated book thefts have
created. Very little has been written on this subject
DELINQUENT BORROWERS
A limited investigation among librarians in Massa-
chusetts, Rhode Island, Connecticut and New York re-
sulted in the collection of a few facts of somewhat gen-
eral interest. The following paper by Willis K. Stetson
of the New Haven, Connecticut Public Library appeared
in The Library Journal of 1889. It is a resume of mu-
nicipal ordinances constituting legal authority under
which libraries in different cities impose fines and collect
overdue books.
Willis Kimball Stetson was born in Natick, Massa-
chusetts, May 8, 1858. He took his A.B. degree at Wes-
leyan University, Connecticut, in 1881— his M.A. in 1884.
From 1881-1887 he was the librarian of the Wesleyan
University and Russell Library, Middleton, Connecticut
Since 1887 he has been librarian of the New Haven,
Connecticut Free Public Library.
A limited investigation among libraries in the four States,
Massachusetts, Rhode Island, Connecticut, and New York, re-
sulted in the collection of a few facts of somewhat general
interest.
Bridgeport, Conn., has a municipal ordinance, imposing a
fine of $10 for failure to return books according to the regu-
lations of the library, the fine to be for the use of the library.
Mrs. Hills writes: "This ordinance has worked admirably.
Its value to us, as a bit of reserved power, is simply ines-
timable; but in actual practice we very rarely call in the aid
of the police. So thoroughly are the powers the ordinance
confers upon us known in this city, so thoroughly are we known
to use them at need, without respect to persons, that a slip,
containing a copy of the ordinance, usually brings in the book
without the help of an officer. Altogether, our cases of police
aid, since the opening of the library, have only averaged two per
528 WILLIS KIMBALL STETSON
annum They were most frequent in the beginning, and are
continually growing fewer. Our last use of the police was in
August, 1887"
In Waterbury there is no such ordinance. Mr. Bassett
writes: "Our policemen are so accommodating that they have
kindly appeared at the residences of the very few persons who
have failed, either as principal or surety, to return our books
"We follow up delinquents regularly on the first of the
month — first with the card-holder, and the next month with
the guarantor, and our list of such is every year growing
smaller.
"Our loss is not very serious at present. I do not expect
to see any scheme that will secure a return of all the books
that are loaned."
There is no State statute on the matter of return of books
in Connecticut
Massachusetts and Rhode Island have special statutes. The
Massachusetts law imposes a fine of $i to $25, or imprisonment
in jail, not exceeding six months.
The Rhode Island law considers the person guilty of neglect
to return a book two weeks after date of notice that a book
is overdue, to have unlawfully "converted the property to his
own use."
In Worcester they have a little difficulty sometimes, and
likewise in Providence. In another city in Massachusetts, the
librarian was ignorant of the existence of the State law, and
has been sending a messenger, but had a good deal of trouble
on account of the "inefficiency of the present messenger." The
librarian writes that he is glad to know of the law, and will
employ it at once.
The N. Y. Free Circulating Library does not employ the
police, and sends a messenger. Only one book was not secured,
either from borrower or guarantor, out of 99,016 issued.
'Without calling on the police, with no ordinance on the sub-
ject, we have failed in about 15 instances to secure the return
of books; circulation 200,000."
I think that with the right person to look after delinquent
borrowers, few will fail, ultimately, to return books. But such
ordinances and laws as above mentioned seem to have a marked
effect in saving trouble on the part of the library.
LIBRARY FINES
At a meeting of the Massachusetts Library Club in
September, 1897, one session was devoted to this sub-
ject The discussion revealed such a variety of usage
that it seemed worthwhile to make further investigation,
and the following paper is the result of a questionnaire
sent to eighty-five representative libraries. The paper,
by Nina Elizabeth Browne, was published in The Li-
brary Journal of 1898.
Nina Elizabeth Browne was graduated from Smith
College in 1882. She attended the Columbia Library
School in 1889, and in 1888-1889 was an assistant in the
New York State Library. From 1893-1896 she was
librarian for the Library Bureau. From 1911-1916 she
was connected with the Harvard College Library and
from 1916-1917 with the Smith College Library. From
1901-1909 she was secretary of the A.L.A. Publishing
Board. Since 1917 she has been engaged in editorial
work. She is perhaps most widely known as the inventor
of the Browne charging system.
At a meeting of the Massachusetts Library Club, in Septem-
ber, 1897, the subject of the morning session was "Library fines."
The discussion revealed such a variety of usage that it seemed
worth while to make further investigation, and the following
series of 34 questions were sent out to 85 representative libraries.
Answers were received from 81, and have been tabulated as far
as possible.
I. What number of books do you issue to any one borrower
upon an ordinary card?
49 libraries issued one book; 29 issued two books; three is-
sued a varying number with no limit
The probability is that the number of libraries allowing more
530 NINA ELIZABETH BROWNE
than one book on an ordinary card is increasing, though that
was not shown from the answers received.
2. After what length of time does a fine for over-detention
begin?
A large majority answered 14 days. 15 libraries had a seven-
day limit on fiction, two imposed a fine "at once," and three on
the "day following." One library had a three weeks' limit, and
one a four weeks' limit.
3. What is the rate of fine per day?
Two cents seems to be the customary amount Five libraries
impose one cent; four, three cents; one, four cents on seven-
day books. One library charges six cents a week; two charged
five cents a day, and several had a five cent fine on periodicals
and specially loaned books. One library charged five cents be-
cause that was the smallest coin in circulation.
In several cases the fine was reported as having been de-
creased with good results to the library, and without a demoral-
izing effect on the readers.
4. Does the rate of fiction differ from the rate for other
books?
No, was the general answer. One library has a charge of
two cents for new fiction until it has been in the library three
months, when the fine is the regular three cents
5. If a book due on Saturday is returned on the Monday fol-
lowing (the library being closed on Sunday), do you fine
for one day over-detained, or two?
6. If such a book, due on Saturday, is returned on the Tues-
day following, do you fine for TWO days over-detained,
or three?
Note. — If your circulating department is open on Sundays,
please substitute for Sunday, in the above questions, any holi-
day upon which the library is closed.
Three-fourths of the libraries responding charge for two
days, the other fourth charge for one day. But three libraries
which charge for one day, if the book is returned on Monday,
charge for three days if not returned till Tuesday. The one
library noted under question 3 as charging six cents a week,
charges six cents no matter what day the book is returned within
the week.
7. Where two or more volumes of one work are issued as
LIBRARY FINES 53'
one "book," do you charge fine at the above rate on each
volume9
23 libraries answer yes; 46 answer no.
8 After what interval do you send:
I Notice by mail of over-detention?
2. Messenger notice?
The answers to the first question varied greatly, the time
ranging from one day to one month. In some libraries there
seemed to be no rule but the fancy of the librarian. One week
seemed the more common time interval. Three days is perhaps
the next most used interval Judging by the answers to the
second question, the term "messenger notice" is not understood
by all alike Some understood it to mean a notice sent by mail
stating that if the book were not returned, a messenger would
be sent; others, to mean a notice given by a messenger in per-
son.
Owing to the two interpretations of the question, it is im-
possible to tabulate the result.
It -would seem desirable to have a definite and consistent
meaning for the term "messenger notice." Will each librarian
who reads this report send to Miss Nina E. Browne, Boston
Athenaeum, Boston, Mass., what he understands by that term
"messenger notice ?" Later the results can be stated in the
LIBRARY JOURNAL and some common understanding may be at-
tained
9. Do you use postal cards for mail notices?
With seven exceptions, the answer was yes.
Two libraries used the post card for a first notice.
At the club meeting discussion this usage was criticised. One
or two libraries who use the card did not approve of it.
The wording of the notice was also discussed. The general
opinion was that someone would feel offended no matter what
the wording might be. If librarians will send to me a copy of
their fine notices, a supplementary report on forms can be made
later.
10. Do you add to the amount of fine a charge for:
1. Mail notice?
2. Messenger notice? If so, how much?
Most of the libraries do not add to the fine a charge for
mail notices. Some eight or ten add two cents, one cent, and
three cents.
532 NINA ELIZABETH BROWNE
The misunderstanding of the term "messenger notice" has
caused confusion, as in question 8. When a charge was made,
it was generally 20 or 25 cents. Some libraries using the janitor
as a messenger did not consider it necessary to charge for his
services. Some charged according to the distance, etc.
n. Does this amount represent the mere disbursement, or
does it include, also, in the case of a messenger notice, an
additional penalty for obstinacy of the borrower, after re-
ceipt of a mail notice?
Seven libraries considered it a penalty; 30, a disbursement;
and two considered it as both. Three answered the alternative
question with "yes/'
12. Where the notice includes two or more books, is the ad-
ditional penalty charged on each book?
32 libraries did not charge the additional penalty and 19 did
If two volumes of a set are issued as one book, there seems to
be no reason why the penalty should be charged on both.
13. If a messenger notice be disregarded, what, if any, agency
do you employ for the recovery of the book?
In four libraries the librarian or assistant goes; two send
the janitor; four send a personal note from the librarian; and
in one library, if the librarian's note does not avail, the trustees
send a letter* In 13 libraries application is made to the endorser ;
14 send the police and seven send the city attorney; four send
a legal notice with copy of the statutes, while one refuses fur-
ther use of the library.
14. (Assuming the book not returned) Does the fine
1. Run indefinitely until the book is (a) returned, or (if
lost) (&) paid for, or (c) until notice of loss of book is given
and fine paid; or,
2. Does it cease to accumulate (a) at the end of a given
period (if so, what period), or (5) when it has reached a cer-
tain amount (if so, what amount, e.g., the cost of the book)?
On general principles a penalty should not be so large an
amount as to render payment against the interest of the bor-
rower. At one library, for instance, where the "fine period'
was three months, and the fine with "messenger notice" might
reach $3 33, this amount would be to many borrowers prohibitory.
The practice in some libraries that the penalty for over-
detention should cease when it reached the value of the book
does not appear to rest on any logical principle. On the other
LIBRARY FINES 533
hand, excessive fines may defeat their own object; they may
prevent the return of the book and discourage payment.
A mean must be sought, and it was hoped that the answers
to this question taken in connection with the statistics of fines
collected and uncollected would show what would serve as an
efficient mean. But the answers were so meagre that they cannot
even be tabulated.
15. In case the fine has reached the maximum under your
rules, and the book continues still to be withheld, do you
impose any further penalty?
20 libraries impose no penalty 13 loan no more books to the
offending person.
16 Do you exempt from fines teachers or other persons
holding special privilege cards, even though a limit of
time has been set for the retention of the book and ex-
ceeded?
53 do not exempt teachers from fines and n do. Four say
"not often." Teachers belong to the class of readers most privi-
leged in the number of books allowed, and are the very ones who
should most appreciate the attitude of the library in regard lo
fines. If they do not, they certainly need the moral stimulant
of feeling the penalty other people have to undergo
17. If fines have become due under the rules, do you exact
them rigidly without discriminating as to person, or class
of readers, or acceptance of excuse?
48 librarians answer "yes"; 10 answer "no"; 17 answer "gen-
erally"; one answers "sometimes." One library allowed the
fine to be paid on the instalment plan.
18. Do you accept as excuse for over-detention (a) the ill-
ness of the borrower, or (fc) his inability to find the book,
or other such allegation?
43 librarians accept no excuse, yet two of these do accept
illness as an excuse Six librarians frankly say that they do
accept excuses. 15 accept illness, four answer "not as a rule,"
and six answer "sometimes."
19. Do you remit a fine on the ground of the poverty of the
borrower?
38 libraries do not remit because o£ poverty, and 13 do so
remit. 13 answer "sometimes" and six answer "seldom."
One librarian has found it effective to pay the fine herself
and tell the borrower that she had paid it.
20. Do you abate it in amount on such ground?
534 NINA ELIZABETH BROWNE
26 libraries answer "no" ; n answer "yes" ; 19 answer "some-
times'* ; 8 answer "rarely" ; 3 answer "frequently."
It is the testimony of many librarians that this plea is sel-
dom entered, and that the well-to-do people are the most un-
willing to pay fines.
As the libraries and schools are working so much together
in many places, it seems as though through the teachers the li-
brarians might teach the children the moral necessity of paying
any fines that they have incurred, and that they should take
every precaution not to incur a fine, especially if unable to pay it,
21 Do you give to the borrower the alternative penalty of a
temporary deprivation of the use of his card or other li-
brary privilege?
ii libraries allow an alternative penalty; the rest do not.
22. Does the authority to waive or compromise a fine rest
with you as librarian, or with your board of trustees?
In 22 libraries the authority rests with the trustees, in 54 with
the librarian. One library has no rule, and one has the authority
vested in either the librarian or trustees. One librarian reports
that many people who are unwilling to pay the fine do so when
told that the trustees alone have the power to remit or abate
fines incurred.
23. When a finable book is returned, and the fine not paid,
do you issue further books upon the card pending such
payment?
13 libraries do continue to issue books and 41 do not; 20
libraries issue once; two libraries issue further books if
the fine is less than nine or ten cents. One library issues "to
some," and from this we infer that books are not issued to
others.
24. Is a book destroyed on account of contagious disease re-
placed at the cost of the borrower or at the cost o£ the li-
brary?
58 libraries replace at the cost of the library and nine at the
cost of the borrower; two "according to circumstances," and
one "at discretion."
This is a case where usage seems to be clearly in the wrong.
Why should the library pay for the book because the borrower
is so unfortunate as to have a contagious disease? The illness
may not be his fault, but as a misfortune ought he to compel the
city to share the expense of it?
LIBRARY FINES 535
25. Where a book is lost by the borrower, do you charge him
for its replacement (a) the retail price, or (&) the net
cost to the library for a new copy?
14 libraries charge the retail price, and 59 the net cost to the
library. Four libraries charge an extra amount over the net
cost for the trouble and labor of entering a new copy. One li-
brary reported that formerly the net cost to the library was
charged, but there were so many cases of loss that now the re-
tail price is charged to make losing a book as costly as possible.
It seems only fair that a fixed sum should be charged for the
cost of putting a new copy through all the processes of ac-
cessioning, stamping, labelling, shelf -listing, etc., in addition to
the cost of the book.
26 Do you regard a fine for over-detention as a penalty
upon the negligence of the borrower, or as an endeavor
to secure the prompt return of the book in the interests
of other borrowers?
44 consider the fine as a means of securing the prompt re-
turn, while four regard it a penalty. 29 consider the fine as both.
The written replies indicate that the prompt return was the main
object, but at the club discussion this consideration was em-
phasized by a non-librarian
27. Do you consider that a borrower is at liberty to retain
his book for the entire fine period provided he is willing
to pay the fine?
42 libraries answered yes, but four made the yes rest on the
condition that no one else wanted the book. 30 libraries an-
swered no. Four took the ground that it couldn't be prevented
28 After what period of over-detention do you regard a
book as lost and charge it to the borrower?
The answers varied from one month to one year, but the
majority of the libraries answering had no rule.
29. After what period do you regard a charge for fine of
lost book as uncollectible and cancel it from your records ?
26 libraries never cancel the fine; 10 have no rule. Of the
others, the time varied from one month to one year. Only one
answered "at new registration." Another library cancels the
fine from its records after six weeks, but so far as the reader
is concerned it is never cancelled. Of those which have a defi-
nite time, one year is the more common. Four cancel after the
person has moved from the town.
536 NINA ELIZABETH BROWNE
30 What disposition do you make of moneys collected from
fines?
In most cases the money was turned over to the city treasurer
to be used for various library purposes. 20 libraries used the
fine money for postage and petty desk expenses. Five turned
the money in to the book fund, and one to a building fund. One
used it for rebmding old books and one for a cataloger.
STATISTICS.
The circular concluded with a request for the following sta-
tistics :
1. Number of volumes circulated for home use last fiscal
year.
2. Number of fine notices sent last fiscal year.
3. Amount of fines collected last fiscal year.
4. Amount of fines charged but uncollected last fiscal year.
Question i was asked only for convenient reference in con-
nection with 2, 3, and 4. It was answered by the libraries gen-
erally, but 2, 3, and 4 by almost none at all In most cases the
response was that the statistics are not kept; in some it was
that they are futile.
In an ordinary business a test of successful methods of
charge and collection is the proportion which the "bad debts" —
the claims uncollectible and uncollected— bear to the entire vol-
ume of business and to the claims collected. In a circulating
library the test of a "fine" system might well be the proportion
of penalties that have to be imposed to the total number of vol-
umes circulated, and the proportion of penalties collected to
those imposed.
It is this consideration which makes such statistics of value
in estimating the expediency of the amount of the penalty im-
posed, the proper length of the period of forbearance, the effec-
tiveness of the methods of collection. Without them the answers
to such a question as no. 14 do no more than exhibit a particu-
lar practice; they are of small value in determining a proper
system.
These considerations seem to have been overlooked by the
several librarians who regarded the statistics as "trivial and use-
less"
COLLECTION AND REGISTRATION OF FINES
It sometimes happens that when borrowers return
overdue books, they are, for one reason or another, not
prepared to pay their fines. The symposium which fol-
lows is made up of reports from librarians of several
large libraries concerning the collection of fines. The
contributors are the public libraries of Cleveland, De-
troit, St. Joseph, Missouri, the Newark Free Library,
the Boston Athenaeum, the Brooklyn Library, and the
New York Apprentices' and Windsor, Vermont, libra-
ries. This report was published in The Library Journal
of 1891.
DETROIT PUBLIC LIBRARY
By the charging system in use in this library the applicant
for a book makes his application upon a slip provided for the
purpose. These slips, in the handwriting of the book applicant,
are filed in chronological and in alphabetical order at the re-
turn desk. When a book is returned against which a fine is
chargeable a memorandum of the amount of the fine is made
on the upper left-hand corner of the face of the slip. If the
fine is paid the slip is deposited in the cash drawer with the
money. The slip having the date upon which the book was orig-
inally drawn stamped thereon shows for itself whether the
proper amount of fine has been collected. These slips are counted,
together with the cash, after the library closes at night, and
of course the two should agree, The aggregate amount of the
fines of the day is entered upon a bank-book and the slips show-
ing the details of the fines are fastened together with Novelty
binding staple in such manner that they can be examined. The
package is stamped with its proper date; those of the month
are tied together and filed away for reference. The fines ire
turned over to the Treasurer at the close of each month, and
his receipt is taken on the bank-book
538 NEWARK FREE PUBLIC LIBRARY
It sometimes happens that persons return books overdue,
and for one cause or another are not prepared to pay the fine
The rules of the library allow credit for not more than two
weeks on the whole or a part of the fine If the cardholder
does not wish to draw another book the card is retained at the
library, and with the fine-slip attached to it is filed away in the
fine-drawer, to await redemption. If the card-holder wishes to
draw another book the card is punched under that date to warn
the attendant when the book is returned that a fine is standing
against it and the slip on which the fine is charged is attached
to the slip on which the book is drawn and turns up when that
book is returned.
No further credit is allowed, and if the fine is not paid, then
the card is taken up, the fine-slip is attached to it, and the whole
is filed away for redemption.
If a portion of the fine is paid a memorandum showing the
amount paid is deposited with the cash, and the original slip
showing the credit and balance due is treated as before de-
scribed. '
No book entries are made other than the entry of the total
icceipts of each day in the bank-book, as before stated. The
slips upon which fines are paid from day to day are accessible
whenever wanted. The amount of fines collected during the
last year averaged about $246 for each working day, paid by
47 different persons, or about $% cents for each person. The
collection of such a trifling sum from so many different per-
sons does not justify any elaborate system of individual accounts
or double-entry bookkeeping. The main thing is to see to it that
the fines are impartially collected and faithfully reported To
this end the matter is, as far as practicable, placed in the hands
of one assistant, who turns over cash-box and slips every morn-
ing to the librarian for verification. No system can be devised
which will not, in the last analysis, depend on the honesty of
of individual charged with its enforcement.
The system above described appears to me to answer every
purpose of simplicity and efficiency, and in the many years of
its use I believe the library has not been cheated out of a penny.
H. M. UTLEY.
NEWARK (#./.) FREE PUBLIC LIBRARY
"WHY, I thought this was a free library! I didn't know I
would have to pay for my book," was the remark overheard
COLLECTION AND REGISTRATION OF FINES 539
one day at a busy loan-desk. Nevertheless, fines are as neces-
sary to bring some of the books back again as the fact that they
are free is necessary to send them out.
The following Article, from the Regulations of the Free Pub-
lic Library of Newark, NJ , explains our rules in regard to fines •
A fine of two (2) cents a day shall be imposed if a book is
kept overtime, and at the expiration of three weeks (if the book
is not returned) a messenger will be sent for the book, and
shall have authority to collect the fine incurred, and an addi-
tional fee of twenty (20) cents for such messenger service. No
book will be delivered to the person incurring the fine until
it is paid.
NOTE — The day on which a book is taken out is not counted
in computing the time under the rules, during which a book
may be detained; but Sundays, holidays, and other days on
which the library may be closed, are always counted, except
when such day happens to be the one on which the count ends,
and then the count shall end at the close of the first day there-
after on which the library may be open. If the library should be
closed after a book becomes overdue, all the days during which
the library remains closed will be counted in computing the
fine. Delinquents will be notified by postal-card on the first
day after their delinquency has occurred, but the library is not
responsible for failure of notice to reach the person.
The fines are collected at the loan-desk as the books are
returned, and a hurried memorandum is made at the time oi
the amount received. At the close of the day the account is
balanced, and later the entries are made in the cash-book. At
the end of the month the entries in the cash-book are sum-
marized; thus we are enabled to show exactly how much has
been collected from fines and other sources during the month.
Each morning an assistant carefully looks up all books over-
due, and sends postal-card notices to the deliquents, sending
some days as many as sixty, again as few as six— averaging
between thirty and forty each day.
At the time the postal is written, a "fine-slip" is filled out,
with the facts in condensed form, and this is filed for future ref-
erence. From this sample we see that the reader, whose number
is 123,201, took out the book numbered 743 B/J.I and that there
is a fine of 8 cents from the lojgr, when the book was due, to
the I4JQI* when the postal was written. Then the "fine-slips"
are filed for reference in case of any future misunderstanding,
or if the person still fails to return the book.
540 NEW YORK APPRENTICES' LIBRARY
[Form F.]
Card No.
Book ....
FINE.
From
To
Cts.
NOTICE SENT.
No. i Cts.
Sent for "
Total Cts.
Paid
The postal usually serves its purpose, and most of the books
are returned very soon; but after waiting seven days, if all are
not in, the "fine slips" for the few remaining are taken out and
filled in with the extra fine, and the 20 cents additional for mes-
senger service. The name of the reader and the address are then
written on the back of the slip. These are given to the regular
messenger, and he goes for the books they represent and brings
back the books, slips, cards and fines — if he can get them— lo
the library. The "fine-slips" are filed away once more in their
places and left at rest. They not only give the history of the
fines at the library, but show the messenger the facts of the case
in a systematic form when he goes for the book ; and they also
give an official appearance to the matter which oftentimes is a
great help.
If any one refuses to pay the fine incurred, the privileges of
the library are denied to him until he decides to abide by the
rules.
(Miss) C M. UNDERBILL.
P.S. — If a book is returned without card, the fact is noted
on the application and in the record-book; so that it is almost
impossible for a person to escape the fine, even though he try
to get a new application F. P. H.
NEW YORK APPRENTICES' LIBRARY
Our arrangements for collecting and recording fines we re-
gard as one of the strongest features of our charging system.
COLLECTION AND REGISTRATION OF FINES 541
Our method is as follows: Books are allowed to be kept two
weeks. We allow one week's grace before we send for the
book, on which there will be seven cents due for the first week
over time. On and after the second week the fine is doubled;
that is, two cents a day is charged. Every book issued has a
slip pasted on the fly-leaf, on which is stamped the date of issue.
As the same date is stamped on the issue card, which is filed
in the order of dates in the library, there is a double record of
the date of issue of every book. The date in the book enables
the reader to compute when its return is due and cuts off all
dispute as to the validity of a fine. When a book is one week
over due the arrangement by days enables us easily to send
notices to the readers. A separate record is kept of such no-
tices, in a book prepared for that purpose, in which all returns,
payments of fines and fines due, are noted as they occur, so that
we have an absolute check, enabling us to tell exactly how each
account stands at any time. Books over time less than a week
are fined one cent per day. Every issue card has two columns,
one for fines paid and the other for fines due When a fine is paid
or due it is noted in its respective column; those paid being
placed in the cash drawer as a voucher and check. These are
entered in detail in a book provided for that purpose, and the
cash must balance with the amounts recorded on the cards. 1C
there is a shortage the clerk in charge of the cash must make
up the difference WTc have thus a check on all fines paid. We
obtain a similar check on fines unpaid by going over the cards
every morning on which no fines have been paid, noting in its
proper column all fines the clerks have neglected to charge. We
are thus certain that all fines due will be properly charged
against the reader. JACOB SCHWARTZ.
CLEVELAND PUBLIC LIBRARY
From the opening of the Cleveland Public Library until
about two years ago a fine of five cents per day was imposed
for the detention of a book longer than the time specified. In
1888 this fine was reduced to two cents. This smaller amount
seems to be as effective in preventing too great negligence in
returning books and is not so great a burden on those who have
to pay it.
The fact that the receipts from this source have not been
542 WINDSOR LIBRARY ASSOCIATION
affected by the change shows that fines are paid more readily
rather than lhal more books are kept over time. When the large
fine was charged it would happen that those who were so un-
fortunate as to have a considerable fine accrue would discon-
tinue using their cards rather than pay it.
It is our custom to issue books once on each card after a
fine is incurred, if desired, as this accommodates those who may
not happen to have money with them but can bring the amount
at their next visit.
We do not apply to the guarantor for the fine, but stop the
use of the card if the fine is not paid after a reasonable time.
A severe sickness preventing the return of the books is accepted
as a sufficient reason for remitting the fine. The only other
reason which has been accepted is inability to pay from extreme
poverty, and this has very rarely been offered
The amount of fines collected last year was $684.68.
The tiling which is essential to the collection of fines with-
out friction is absolute fairness If the impression prevails
that all are treated alike in this matter, that there are no "fa-
vored people," there are few who will not acknowledge the nec-
essity of a reasonable fine, and pay it without grumbling.
As to the registration of fines, we simply enter the card num-
ber and amount in the cash-book We did for two years keep
an elaborate fine-book, giving a complete and permanent record
of all fines collected from each borrower, but the use of it did
not seem to pay for the bookkeeping involved.
I am just now introducing a personal account-book, which
is intended to show the number of books charged to each per-
son. If it proves a success it will furnish also a means of keep-
ing a permanent record of fines paid by each.
W: H. BRETT.
WINDSOR (VT) LIBRARY ASSOCIATION
Perhaps the experience of so small a library is of little
value, but as you seem to ask for such things, and as our memo-
randum card is, if not unique, at least original, I send it to you
for \\hat it may be worth
In this library books are charged on the L. B. manilla slips
5x7.5 cm, arranged in the case in the classification order of the
library (Dewey's D. C).
COLLECTION AND REGISTRATION OF FINES 543
As soon as the slips are finable (14 d. after date) they go to
the extreme left of the case, and as further caution each slip
is plainly scratched with a colored pencil. The fines are 2c.
daily, each volume, and if readers choose to incur them we do
not interfere (unless the book is specially needed) until they
have run over about 10 or 12 days Then, to make sure there
is no error, we mail a memorandum of overdue:
WINDSOR LIBRARY, 28 Ap. 1891.
MEMORANDUM OF OVERDUE BOOK
MR R ROE
Your card, No 11062 is charged with a book No. 398,347 C,
title, Myths, &c, of Russians, &c, loaned 4 Ap. due to return
18 Ap
Fine, if returned, 29 Ap. will be 22 cents.
This card is sent to check any error If not correct, please
report at the Library and oblige the Librarian.
It will be noted that this is not a call for the book, which
we don't send for unless we particularly want it. But it usually
brings the book and the fine in without further trouble. (In
fact, our readers generally seem to enjoy being fined). But if
it doesn't come in in about another fortnight then we usually add :
"Please return the book."
In the few cases in which this fails to bring it, we send a
third memorandum, but this time not to the borrower but to his
endorser — every one of our application cards being endorsed
by a person known and responsible to the library.
We ask him to find the book and collect the fine, and he does
it, and in that case the reader's card is cancelled and his name
black-listed unless he pays up and gets a new endorser.
We have never lost a charged book (in 8 years) nor have we
missed the collection of more than $2 or $3 worth of due-fines
Our fine collections reach $35 or $40 a year. No book is
loaned on a card charged with an unpaid fine.
E. N. GOEDARD
BOSTON ATHEN&UM
OUR "new" books — that is, books bought within a year— are
allowed to be kept out 7, 14 or 30 days, the time being greater
for a large than for a small book, and shorter for a book in
great demand than for one which few care for. The fine for
keeping a book over time is 5 cts. a day. If the fine is not paid
544 BROOKLYN LIBRARY
when the book is returned \ve note its amount and the name of
the book on which it was incurred on the manilla card on which
the address of the proprietor and his payment of his annual
subscription are recorded. These cards are kept in alphabetical
order in a tin box. The cards of books which the proprietor
has out are kept with this manilla card till they are returned.
A blank red card is added wherever a fine is due to remind the
charging clerk to demand the fine whenever the borrower comes
to the library. We let the fines run on till the book is returned ;
but several times in the course of the year we send out notices
to all persons who have had books out over two months. And
if any book is asked for which has been out over a month we send
for it. Ordinarily there is no fine on an "old" book, but if it is
not returned when it is sent for a fine of 5 cts begins to run on
the third day.
When books which usually are not allowed to circulate are
issued for special reasons a limit of time is specified on the card
and if they are detained beyond that time a fine of 25 cts. a
day must be paid.
As many of our proprietors never come to the library, but
send messengers, the prompt collection of fines is not easy
Once a year the following notice is issued:
NOTICE
21 The annual assessment is due January I, and no book
will be delivered after March i to any person from whom an
assessment or fine is due, nor after the expiration of a fort-
night to any person charged with a payment for lost books or
with a fine,
—Rules for the Library of the Boston Athenaeum.
M *
The annual assessment on your share ($5) is still due, and
also fines to the amount of
and by the rule above the delivery of books must be cut off
until this is paid
Yours respectfully,
C: A. CUTTER, Librarian.
C: A. CUTTER.
BROOKLYN LIBRARY
The subject of fines in a subscription library is one that re-
quires some delicacy in its management.
COLLECTION AND REGISTRATION OF FINES 545
By the regulations of our library, books, except those that
are very new, and the works of reference, are allowed to be
kept out two weeks. If kept a week beyond this time an ink
check is made on the margin of the subscriber's ticket opposite
the number of the book out "overtime," and he is mulcted in the
sum of ten cents when he returns the book.
As our accounts are kept on slips in the name of the bor-
rower, it is necessary to examine these slips once every week,
and make a list of all books charged previous to a given date,
and not yet returned. This work is rapidly performed by one
of the attendants who devotes a certain day of the week (a kind
of "wash-day") to the not very attractive task The list having
been compared with the shelves, and with a list kept of books
returned, but not found charged to the person making the re-
turn (in order to make sure that the book is still out), a printed
notice is mailed, requesting the return of the book, and quoting
the regulation regarding books thus kept This notice is usually
all that is required to procure the return of the book, but in some
cases a second notice or a written request is necessary, a small
percentage of humanity generally requiring to be specially urged
to the performance of duty.
There are sometimes a few persons who fail to respond even
to "special" notices. In such cases, and occasionally, as time
permits, a list of names and residences of delinquents is written
out, and a stout boy provided with this list and a strap (to strap
the books with as collected) calls on them.
An extra charge is made in cases where a messenger is sent,
the amount varying according to the trouble taken in each in-
dividual case. The amounts collected for fines are noted on a
slip kept for the purpose, and the total is entered in a book pre-
pared for an itemized account of each day's cash receipts, a
statement being made up from this book and sent to the Treas-
urer of tiie Board of Directors every Monday.
The charge of ten cents for books kept out beyond three
weeks goes to cover the expense of making up lists and for
postage on notices, printing, etc., and also to form a fund for
the purchase of such books as cannot be collected, and must be
replaced, owing to departure of the borrower for parts unknown
In case a book is lost, the subscriber is charged the cost of
another copy with which to replace it.
W. A BARDWELL
546 ST. JOSEPH FREE PUBLIC LIBRARY
ST. JOSEPH FREE PUBLIC LIBRARY
The following description should be understood as having
application chiefly to the work of a (free) public library. At
the same time the method might be also of service in other li-
braries where books are loaned for a definite term, and the
charge is kept on a ticket or slip rather than a ledger account.
Having charge-slips (of either the temporary or permanent
form), arranged by (taker's) card number, or in order of book
number, as the case may be, in bundles or divisions, each
containing all of one day's issues grouped by themselves, than
at a certain date all of such charge-slips remaining undrawn
from one bundle will represent books which have just begun
to be out over time, so that a fine is commencing to run on
each one. A fine-ticket is then to be made out and placed
with or attached to each overdue charge. Such tickets are best
on a printed form, of proper shape and size to file conveniently
with the corresponding charge-slips; and likewise on paper of
a color contrasting well with that of the latter slips.
The writer having used both taker and book-slips of the so-
called permanent form, in size 5x12.5 cm (2x5 inches, scant),
one on white or yellow bristol and the other on manilla board,
it became correspondingly convenient to have the fine-tickets of
cherry color and made of same width (5 cm.), but only n cm.
long, so that when placed upright in front of the respective
charge-slip each might drop 1.5 cm. below, and thus leave the
heading of the slip in view.
Here is the form finally adopted:
Card No.
Book
FINE.
From
To
Cts.
NOTICES.
No. i Cts.
No. 2 "
Sent for \ . «
p.. Total cu.
Paid
(F)
BOOKS THIEVES; AN INCIDENT AND A SUG-
GESTION: AND THE BOOK LARCENY
PROBLEM
The outstanding factor in the question of book-theft
from libraries is the scant attention that has been given
either to the fact itself or to the problems which constant
and repeated book thefts have created.
As special investigator for the New York Public Li-
brary, Edwin W. Gaillard has had opportunity to verify
many librarians' suspicions. The following reports were
published in The Library Journal of 1904 and 1920.
A biographical sketch of Mr. Gaillard is found in
Volume 1 of this series.
BOOK THIEVES: AN INCIDENT AND SOME
SUGGESTIONS
"If a copy of March's Thesaurus is offered to you for sale
please look on page — for an accession number. If you find
one, the copy is mine." So read a letter which I received on
March 20 from a librarian in another borough. Many copies
of the book in question were offered to me in response to an
advertisement and each copy was duly inspected, but without
avail. One of the copies was purchased from a man who said
that he had obtained it in Canada and had used it in his news-
paper work, but he needed money and could get along with
"Soule and good old Roget"
On May 5, a week or so later, the same man knocked and
was admitted to the library after it had been closed for the
day. He was courteous and affable, regretted his lateness, but
begged forgiveness, as he had secured for us from a friend
another copy of March's Thesaurus. The man was so evi-
dently genuine in his claims that suspicion had not entered my
mind. He was very sorry when I explained that our fund for
the purchase of reference books had been exhausted. He was
548 EDWIN WHITE GAILLARD
sorry for our library, for his friend always secured the best,
and the binding of the second copy was much better than the
first. Politeness combined with curiosity, tinged with caution
and a shade of mistrust, prompted me to remove the wrapping.
It was a beautiful copy, full red Russian, full gilt, with a thumb
index. In turning over the pages I paused at several, and on
the one indicated an accession number stood out in the margin.
"Paul," I said to the page, "get me letter file no 3 of this
year." The letter of notification was re-read, and my memory
of the page was correct
"It is true," I said to the visitor, "that our reference book
fund is exhausted, but possibly I can relieve you of the copy
nevertheless; just wait here a minute." The first assistant
discussed reference books with him all unsuspectingly. I locked
the outside door and secured a policeman. When confronted
the "newspaper man" said it was no doubt a curious coinci-
dence. The price of the book was $15, the accession number
was 15001, and the figures were not in orthodox library hand.
When shown the letter, he asked to have the matter fully in-
vestigated and assured me that I was in error. At the station
house he claimed that the volume belonged to him, and that he
had obtained it in Boston. After being searched he was held
on suspicion.
Next morning, after exchange of telegrams and many tele-
phone messages, I learned that the copy of the Thesaurus which
I had been requested to keep in mind was not numbered 15001
and that the charge could not be substantiated. The facts as
then appeared were reported to the magistrate. He said:
"This business of stealing books from public libraries must
be stopped. You suspect this volume to be the property of some
library. I will hold the prisoner for 48 hours and you must
investigate."
Such is the story of the arrest. My investigations were
minute and extensive, and revealed a condition which must
receive consideration.
The defendant was held on suspicion for twice 48 hours,
and eventually was arrested on a warrant and transferred to
another borough of this city and is now held for trial. At the
end of the coming trial he is "wanted" in another state, also on
account of the theft of a copy of March's Thesaurus.
BOOK THIEVES 549
In all, I found that 10 copies of that particular work have
been stolen from public libraries. I have recovered three.
I am inclined to believe, from what has been brought to
my notice, that at least three men operate together. One in-
vestigates, one steals, and one sells. The territory covered seems
to extend from Boston to Washington, perhaps further. Books
are so treated that identification is extremely difficult. Where
library marks cannot be effectually removed the pages are cut
out and replaced by others. In several cases all catalog cards
for stolen volumes were removed from the trays, indicating a
familiarity with library method, cross references, and subject
cards. Book plates and embossed stamps are removed with
great skill.
The actual thief is an expert. One library lost both volumes
of the large Rand & McNally atlas; one bookseller lost six
copies of the Webster International dictionary in one after-
noon; in several of the libraries from which the Thesaurus
was stolen all persons were required to pass inspection at a
turnstile. I have heard of first editions which have been loaned
for reference, and a few days after it was found that dummies
were substituted and the real first editions stolen. False refer-
ences seem to be used only to a limited extent by professional
thieves.
In consequence of my investigations I am convinced that
there is an organized body of men who know book values,
library methods, and who are skilled in book alteration who prey
upon public and semi-public libraries.
Neither the turnstile nor stringent rules against taking pack-
ages or baskets into the stacks seem to be of use, nor is any
current method of marking books a practical protection. Some
effectual method of marking books must be adopted, or an ex-
tensive system should be devised to recover stolen books and
apprehend the rogues.
BOOK LARCENY PROBLEM
The one outstanding factor in the question of book losses
from libraries due to larceny is the scant attention that has
been given either to the fact itself or to the problem which
constant and repeated book thefts have created.
All librarians know that people steal books. Librarians
are inclined to look upon a case of book stealing as an isolated
instance, one that can no more be foreseen or prevented than
can a lightning stroke be forestalled. Each case receives such
consideration as it may in itself appear to deserve, and no
more. Little attempt seems to have been made to regard
"losses in inventory" as a distinct problem, and even less to
consider the causes which have created a situation of grave
bearing on general policies of library management and control
Not only have librarians neglected the study of this prob-
lem, but it has received little attention from others. There is
practically no literature on the subject, and the little that has
been written has tended to treat book-stealing in rather a light,
if not humorous strain.
The poetry of the subject would include but few titles, chief
of which probably is "A Blast Against Book-keepers" by Yates
Snowden, recently published in The Carolinian. Professor
Snowden tells the whole truth when he states:
"Sometimes he steals 'in certain lines';
Again ^ he captures all in sight.
Ubiquitous the villain roams,
From Golden Gate to Plymouth Rock."
or again hear his expert testimony:
"But one incarnate devil thrives
At his foul business an adept —
The bane of all good bookmen's lives—
The vile and vicious Biblioklept !"
Strange as it is, there has been little fiction on the subject
of book stealing, but it is impossible not to mention that de-
lightful collection of tales by A. S. W. Rosenbach, "The Un-
552 EDWIN WHITE GAILLARD
publishable Memoirs," wherein the author not only shows a
charming sense of humor and displays a surprising knowledge
o£ the subject, but he also reveals a rather disquieting fa-
miliarity with some of the phases of its more difficult technique
and method. Indeed, in certain circumstances it is not im-
possible that the author's evident acquaintance with the profes-
sional devices of the biblioklept for acquiring property may
lead an inquiry in his own direction.
The history of the subject, unlike its poetry and fiction, is
not confined to a few titles, but nearly all treat only individual
cases of larceny, and none, I think, attempts in any sense to
consider the question as a subject in itself.
It may not be unprofitable in the light of what I have to
say, to refer in brief to the history.
If there ever was a time when books were not stolen, a
golden age of honesty, it has escaped my observation. We find
on the title page of the Virgil of a mediaeval monk an in-
scription "Whoever carries away this book shall receive a thou-
sand lashes o-f the scourge— may palsy and leprosy attack him."
Yet no one but a monk probably could have stolen that book.
In more recent times, it is interesting and useful to note
that Sir Thomas Bodley did realize in full the danger of theft
and mutilation, for he provided that certain of the books in
the great library which he organized should be chained to the
desks. Even his accession book was "chained to the Desk,
at the upper broad Window of the Library." His library rules,
upon which many modern library rules are largely based, pro-
vided for the punishment of the book thief in a manner which
we of today might envy— to wit:—". . . he shall be publickly
disgraced ... for which the Vice Chancellor or his sub-
stitute shall pronounce the Sentence of his Banishment in the
open Congregation and keep a permanent Record both of the
Kind and Quality, of that Delinquent's Perjury and of the
exemplary Punishment inflicted upon it."
Thus we find that the great librarian over three hundred
years ago, doubtless after many bitter experiences, provided for
the punishment and banishment of the book thief.
Notwithstanding the severity of punishment provided by
the Bodleian, we cannot deny that Sir Thomas appears to have
given rise to some suspicion as to the source whence he him-
self obtained some of his books, but it is only just and fair
BOOK LARCENY PROBLEM 553
to his memory to enter in the record that the explanations of
his defenders seem to be sufficient to acquit him of any sus-
picions of larceny which may have arisen at the time when he
was making his great collection.
Book stealing has waned as a serious crime in the eyes of
the law, for what librarian of today would recommend to the
court the punishment inflicted upon "Johannes Leycestre" and
Cecelia his wife? The roll of the Stafford Assizes in the time
of Henry IV has this most soul-satisfying entry "Sus. per
coll.", "Let him be hanged by the neck until his life departs."
Yet poor John and his devoted spouse only stole a little book
from an old church. No record here of a series of larcenies
or of systematic mutilation— just a poor little single larceny.
Would that we had lived in those days, or that "Sus. per coll."
had survived until ours! Librarians who may be requested
by a judge for a recommendation of punishment to be meted
out to a book thief, should read in "Curiosities of Literature,"
by Isaac Disraeli, the chapter "Of Literary Filchers." The
librarian will here find the names of not a few men who are
said to have been book thieves but who otherwise bear leading
names in Church, State and Letters. The librarian will learn
that "Sus. per coll/' would not fit all book thieves, however well
it may fit the crime.
How many American librarians have ever heard of the "Libri
incident"? Read now, possibly for the first time, of the greatest
book thief on record.
Count Guillaume Brutus Icile Timol6one Libri-Carrucci della
Sommaia was all that his name implies He was Inspector-
general of Public Instruction and also Inspector-general of
the libraries of France. At the age of twenty he was a pro-
fessor in the University of Pisa, and later a professor at the
Sorbonne, a professor at the College of France, editor of the
Journal des Savants and the Revue des Deux Mondes. He
was the author of a long list of books. His "History of the
Mathematical Sciences in Italy from the Renaissance up to the
Seventeenth Century," in four volumes, is a work of great
erudition and ability, and probably will always be the standard
history of the subject. He was a warm personal friend of
Guizot and many other great men of the period, and had been
honored with the cross of the Legion of Honor.
S54 EDWIN WHITE GAILLARD
Libri was suspected of having plundered the libraries of
France in rather a wholesale manner. He sold at auction and
otherwise a number of collections, and the Libri sales catalogs
are today well worth owning. Libri became aware of the sus-
picions which he had aroused and left France rather abruptly
for England. A careful and minute investigation followed his
departure, as a result of which he was found guilty in June
1850 and was condemned to ten years' imprisonment. Libri,
from England, protested innocence and claimed that an in-
justice had been done, but he never returned to France to
face the charges and even those who advocated his cause were
severely punished. In England he was generally believed inno-
cent, but in France Prosper Merimee was imprisoned at Saint
Pelagic for his passionate attempt at vindication of his friend,
the patrician public library book thief. Notwithstanding at-
tempts at vindication the consensus of opinion is that Libri
stole many thousands of very valuable books and sold them
both at auction and privately, for his own personal profit.
Not entirely unlike the Libri incident was the one which hap-
pened at Seville.
Fernando Columbus, son of Christopher, collected rare books
and manuscripts, in the Low Countries, France, England, and
throughout Spain. He succeeded in gathering together between
15,000 and 20,000 titles, and these in due time became the Li-
brary of Seville. This collection had a checkered history of
larcenies, mutilation and general abuse, but in 1870 it is said
to have contained 34,000 volumes and 16,000 manuscripts. One
day, about 1886, some of the prizes of the collection drifted
into the Paris market in rather large quantities No one ap-
pears to have been especially interested. The value of the
items offered for sale was not appreciated until a dealer sold
for $24 a work of the beautiful and learned Louise Labe that
a fortnight later was snapped up for several thousand francs
The name of the thief, I think, was never made generally pub-
lic, but certainly he seems to have been one who had a per-
fectly free and unquestioned access to the books.
In the Parma incident, in 1885, silk threads drawn secretly
across the shelves, a method of detection not usual in libraries,
were broken by the secretary, one Panini, a perfect gentleman
and genial scholar, aged seventy-seven. Panini undoubtedly
BOOK LARCENY PROBLEM 555
had an unpleasant interview in the private office of the chief
librarian. At all events he confessed to having looted the col-
lections of engravings and manuscripts.
These "incidents" tend to show that stealing from libraries
was not confined in Europe to the lower grade employees, and
certainly such is not the case in this country. Although the
"incidents" in the United States involving library chiefs have
not been numerous, there have been so many cases that we
should bear the fact in mind when the subject is referred to
later on in this paper, and come to realize that neither age nor
rank in the service renders a man immune.
Before considering book thieves as a class of criminals,
let us ask "What are criminals?" Lombroso and his school
have a ready answer, which is in effect that criminals are a
group to themselves, living amongst normal persons, but dif-
ferent,— different in many kinds of ways that may be recog-
nized by the expert They "look" different, or if not, their
bodily measurements are not normal. They have the stigmata
of degeneracy. They can no more help being criminal than a
negro can change his color; they were born that way. Each
school of criminologists has in turn tried to account for and
explain the criminal, and his why, wherefore, and cure. All
of them seem to have confused the convict with the criminal.
The caught and convicted criminal may be studied and meas-
ured, converted into a laboratory specimen and properly labeled.
He is below par, subnormal, abnormal, stupid, — and so caught
and a convict Yet we know that but a small percentage of
crimes are ever traced to their perpetrators. There is nothing,
I believe, to show that the uncaught criminal differs from his
fellow men in any way.
Charles Mercier, in his fascinating new book, "Crime and
Criminals," (Holt) analyzes the doctrines of the various schools
of so-called criminologists and confirms my observations. He
further has helped me clarify my humble theories by saying
in effect that the criminal is no one in particular — that every
man is a potential criminal— that every man has his breaking
strain physically, mentally, or morally. The breaking strain
is of course different in different people. Crime, he teaches, is
caused by opportunity and temptation. With neither present,
there could be no crime. He shows, as all of us know, over-
556 EDWIN WHITE GAILLARD
mastering temptation for one man would leave another cold
and indifferent.
The counterfeiter counterfeits, the burglar commits bur-
glarly, the murderer murders, the pickpocket "dips," the over-
tempted bank cashier loots. The counterfeiter does not rob
the till, nor does the burglar do shop-lifting. The murderer
does not commit burglary, nor does the burglar commit mur-
der, except of course in what he calls self-defense, but he
never undertakes a professional enterprise intending to do a
murder, with murder in his heart. So, too, the burglar has his
own technique, like the murderer he has his own ways, and
ways from which he seldom departs. The coiner never makes
bank notes, the engraver never issues his own coinage, the
poisoner never uses violence, and a murderous assault is never
made by an habitual poisoner. Each of his own trade and
craft.
Let us take these doctrines to heart. The book thief is not
a murderer, though to be sure I have in my office a few books
taken from one of the most interesting murderers of recent
times, all stolen from public libraries It is exceedingly rare,
however, for the police to find a stolen library book in the
home of a criminal, however well educated, and so we can
say that defaulting bank cashiers, counterfeiters, burglars, shop-
lifters, and the convict class in general are not book thieves.
Their temptation to steal books is not great,— or in the technical
language of physics, the "breaking strain" in the presence of
the temptation is very high. They simply do not do it.
The question is frequently asked: "Why are library books
stolen?" Library books are stolen from two main causes, to
be sold, and in order that the thief may possess the property.
The selling book thief rarely retains his stealings, and the
possessing thief never steals to sell. The selling thief may
retain a few volumes in his possession until such time as they
can conveniently be sold, but he does not steal in order to
acquire the volume. So, too, the possessing thief may some-
times part with a stolen volume for a consideration, but he did
not have that idea in mind when he stole the volume. When
investigating book thefts in the future it will be well to bear
these facts, hardly theories, in mind.
Men steal books to sell to the second-hand dealers and to pri-
BOOK LARCENY PROBLEM 557
vate purchasers A proper understanding may be established
between the second-hand dealers and the library, and is so estab-
lished in New York, which tends to discourage attempts at
larceny for the second-hand market. Indeed this market no
longer gives trouble, but a constant oversight is necessary to
see that this very desirable condition is maintained. The thief
who steals for the private purchaser is rare, and is difficult to
guard against. This class would include those who steal rare
books to sell after having had the bindings changed, marks
of identification removed and perhaps the substitution of fresh
clean pages for those that had been marked by the library with
suitable stamps for identification purposes. Against this thief
there can be but little protection, but the great God of Chance
has ever been his enemy and on the side of the library, or at
least when he has been caught, it has mainly been by chance-
delightful accidents
We come now to the real problem, the person who steals
in order to possess a given book.
Just as all men are truly potential criminals, so all persons
who use a library are potential book thieves. Library book
thieves are persons who have the desire for books, otherwise
they would not be using a library. Likewise, those who use
the library have the opportunity to steal. A library therefore
is a place to which large numbers of people resort who need
books, and who have almost unlimited opportunity to steal Is
it any wonder that the breaking strain of temptation is low
in this carefully selected group of the community?
And now note a curious observation. The breaking strain
amongst library frequenters is reasonably high so long as a
given book or a given class of books may be borrowed, but if
an obstacle is placed in the way of borrower, there is a resulting
lowering of the breaking point. In practice we find that refer-
ence books which are not subject to loan for home use are
seldom stolen by ordinary readers if the books themselves can
be purchased. Indeed, the excuse has been given so many
times, — "I needed the books and tried to buy them before I
took these" that I rarely question the honesty of the state-
ment. So too, having found in the home of the thief the kind
of books that he "needed" it is as a rule a waste of time to
look for others of different subjects or authors. The man who
558 EDWIN WHITE GAILLARD
steals early American drama is not as a rule tempted by the
latest book on the gas engine. The practical use of this theory
is to observe the students of drama when volumes of this class
are being missed and not to concern oneself with the burden of
a constant watch on everyone who might have opportunity to
steal from subjects of quite a different nature.
In August 1914 when on a vacation, ill, and facing rather
a poor chance of seeing my office again, I sent for all of my
book thief records
I tabulated every known fact— age, color, race, occupation,
education, etc, but with no result. Then I tabulated, not by
fact, but by speculation, by my own opinion, as to whether a
person "looked" honest, by the probable future careers and in
other amusing and useless ways, even as to planetary influence
at birth, but likewise with no result Then I tried to connect
the various losses caused by the thieves under analysis with the
history of the connection existing between the library and the
thief. Among other things, I recorded the amount of the fines
which the thief owed at the time of his stealing. Here was the
surprise: I found in every case of larceny of books that were
subject to loan for home use that the thief owed a fine for a
greater or less amount Owing a fine, the card had been with-
held; he was not permitted to borrow books until the fine was
paid The fact that he owed a fine did not in the least make
him desire books the less, — that which was denied was of
magnified value, and so he stole.
The reasonableness of the fine, or its amount, or the eco-
nomic status of the thief has no bearing on the fact, which is
that practically all cases of book stealing for their possession
is, as I am in the habit of saying, "based on a fine." That type
or cast of mind which will contract a fine and which is for
various reasons or causes reluctant to pay the fine, will have a
very low point of breaking strain when subjected to the tempta-
tion to take a book in an irregular manner.
The reader will observe that I have characterized the re-
moval of the book as "taking," and so too does the thief The
history of a normal case is that the borrower has contracted
a fine, which remaining unpaid, loses him the use of his card.
He then finds a book that he desires— he simply must have it, and
so he thereupon surreptitiously borrows the hook, and often
BOOK LARCENY PROBLEM 559
returns it furtively and secretly. He then continues his own
method of borrowing. Remember, if he had not been careless
about the return of books he would not have had a fine to face
in the first instance. His record of carelessness continues— he
neglects to return the informally borrowed book, he takes an-
other and another. In the course of time he finds a consider-
able number of library books in his possession, and becomes
alarmed He may be expected to pursue certain well defined
courses of action. He will attempt to return all, or nearly all,
of the books anonymously, by mail, express, or messenger, will
leave a package of stolen books in a park, a church, a subway
train, or even check it at the coat room of the library itself
and fail to call for it His last resort, if he does not destroy
the books, is to attempt to hide the fact that the books belong
to a library by attempting to remove all marks of ownership,
careless in other things he is careless in this; in fact we rarely
find marks of ownership thoroughly removed from a given lot.
Indeed one of the title pages is pretty sure to be intact, or some
large rubber or perforated stamp on a conspicuous page is likely
to be overlooked.
We may draw certain lessons from the caught thief He is
often physically defective and frequently not quite balanced,
and sometimes queer enough to be sent to a hospital for the
insane
But the thief who has just been discussed is not the only
one that the library has to fear He mainly steals books of
no great value from the circulation department.
There is a class of persons who possess a craving of great
intensity but of very restricted scope for a very limited class
of objects. These persons may be grouped under the general
subject head, "Collectors." The craving of a collector to pos-
sess the object of his desires becomes so intense and overmas-
tering that it impels him to act in defiance of general moral
restraint. The temptation placed upon the collector of a given
class of objects far exceeds the temptation which would be
felt by a non-collector of that class. A collector of books, or
of any special kind of book, is subjected to real and unusual
temptation when in a library. The librarian may well be on his
guard against all collectors and take especial precaution to pro-
tect the books and manuscripts, that would in particular appeal
to their cupidity.
56o EDWIN WHITE GAILLARD
Collections of rare books of all kinds are subject to danger
from book collectors. It is impossible to discuss this subject
confidentially with dealers m books of this class without ac-
quiring a very great distrust of all collectors. Indeed, it is
astonishing to hear names mentioned in connection with losses
from the stocks of such dealers, and to hear of bills that have
been sent to well known citizens and paid for books which
they had stolen from a dealer's stock,
Men who make a practice of collecting and selling to certain
collectors, who in a way act as a collectors' agent, know full
well which of their clients are not over particular in examining
a book to see if it bears traces of library ownership, and who
care not in the least how a book was obtained if they lack it in
their collection They will pay the price and ask no questions.
A collection of rare books, no less than a collection of fine
gems, is likely to contain specimens which have a history of lar-
ceny, and it is the wise librarian who takes due precaution to
see that his books do not drift into these collections
Much more might be said on the general subject of book
stealing from children's rooms. Here we approach a field and
point of view which in itself seems a little out of normal.
The fine idealism which prompts a young woman to devote
a portion of her life to library work with children is offended
by the coarse reality of larceny, and instinctively she turns from
the subject as from any other repulsive incident of life. Her
inclination is to draw a veil over unlovely criminal develop-
ments in her room She feels herself smirched by the contact,
and so feels a tendency to evade the subject.
This analysis is not intended as an unsympathetic criticism
of children's librarians, and does not apply to all, but looking
back over the innumerable cases with which I have had to deal,
I confess that I have a composite picture which to my mind
would be described somewhat as above
Children's librarians are forced by their statistics to admit
that their readers do steal, but they frequently try to minimize
the fact, or try to palliate it to themselves in various ways.
Theirs often seems a position of protection. I have heard it
said more than once, "Oh, he did not mean to steal, he just
didn't have his card, and borrowed the book without speaking
to the librarian."
BOOK LARCENY PROBLEM 561
There seems no history of book stealing from children's
rooms on the part of girls. Practically all of the juvenile
larcenies are committed by boys, or at least if girls do steal they
are too clever to be caught The known juvenile book thief
is a boy
Children's librarians do not seem to realize that the ques-
tion of taking propejrty is always in the small boy's mind. The
small boy is thus subjected to very severe temptation; he is
surrounded on all sides by things that he especially wants —
otherwise he would not be in the room at all He is of course
immature, and his breaking strain is low. A boy who would
surreptitiously borrow a book from a children's room, and who
would borrow another and another and deface them all to hide
their source is by no means at heart a thief. Rarely do boys
steal books to sell and rarely are boys who use libraries thieves
No, they simply • wanted the book in the first instance and
"took" it
The question arises — "Why did he take it, or rather, steal
it, if he could borrow it?" The answer is simply that he did not.
A boy will steal a book that he cannot otherwise get, rarely
otherwise A boy will steal a book because the author is popu-
lar, and the books are seldom on the shelves. Librarians are all
familiar with the fact that a boy will hide a book in the library
until such time as he may borrow it properly, but it is also
true that the boy may hide the book in his own home because it
was rare and scarce at the library. A material increase in the
number of copies of a given work will result in a decrease in
the amount of stealing of that work— the temptation has been
removed.
Fines play a large part in the causes of stealing from chil-
dren's rooms, Almost every boy book thief has a fine marked
on his card. A curious phase is the book stealing done by
the book gangs Every little while we hear of a boy's club
where the weekly or monthly dues consist of one stolen library
book, to be added to the common fund. The latest such case
with which I have had to deal did not amount to very much,
but its name was interesting— "The Blackmailers' Club." Upon
careful investigation it proved a very tame affair.
The theory of the boy book thief club seems to be that the
members will steal the books and lend them to one another,
562 EDWIN WHITE GAILLARD
and so the individual members can have a greater opportunity
to get the books that they especially desire. In one case with
which I had to deal I found that the boys had organized an
excellent miniature library, even to labels on the shelves and a
fairly good form of charging system, with fines for overdue
books, and a private rubber stamp for the title page.
"My boy is a good boy" I have heard from distressed parents
so often and so very many times that I am forced to conclude
that good boys do steal books. The boy is good m many ways,
but his power of resistance to temptation is not developed. He
does not reason the thing out. The same boy would not steal
from a silversmith or a department store. He readily sees the
point when it is brought to his attention.
The librarian will often say, "He is the last one whom I
would have suspected." He is in fact "a good boy" who has
been subjected by the very conditions which prevail in most
children's rooms to a temptation outside of his normal experi-
ence in the world, and one which tends in a peculiar way to place
upon him an undue stress.
In short, the responsibility of the book losses from the
children's rooms is a burden that children's librarians must bear
in a far greater proportion than those in the adult departments.
Too, the extent of losses from the children's rooms may be
attributed to faulty oversight and control of the rooms to a
much greater degree than is the case with adults This faulty
oversight is often caused by a great influx of children during
very limited periods of the day, to the "rush hour." The re-
sponsibility of this condition rests with the administration rather
than with the children's librarian.
A judge of a large juvenile court recently said to me that
the moral responsibility in cases of boy book stealing largely
rested upon the library. A complaint clerk in another juvenile
court, who in a way acts as a minor judge, holds almost that
a public library should be a co-defendant in a juvenile larceny
trial, in that the library largely aided and abetted in the steal-
ing, by an almost criminal negligence displayed m the protection
of its property.
Here it may be an opportune point to deal with the question
of the convicted juvenile book thief.
In general I dislike exceedingly to prosecute boys. It is,
BOOK LARCENY PROBLEM 563
as a rule, I believe, very bad for the boy. In cases where a boy
has stolen one, two, or three books, or even more, I would not
advocate an arrest and prosecution. Usually a serious talk
in a private office with the parents and officer or detective in
the case will have a very marked effect upon the boy. Let a
record of the facts of the case be made in the boy's presence
and let him be told calmly but effectively that the library will
consider this case as a first offence, and will give him another
chance and place him on parole. Give him a clear understand-
ing that the present case will be used against him if he gets
into any further trouble, and it is unlikely that the library or
the police department will have further trouble with that par-
ticular boy. The boy will not have the excitement and almost
glory of an arrest; he will weep and eat large slices of humble
pie.
In more serious cases where a boy has systematically stolen
and sold books, or where he was a part of a small organized
club, whose object was to steal library books, it seems desirable
to let the parole come from a properly constituted court. It is
very effective to have a judge explain to eight or ten boys,
whose assembled parents, lawyers, cousins, friends, character
witnesses, and brothers and sisters form a large and interested
audience, that book stealing from the library is not fair to the
other fellow, and from that position go on to the more serious
aspects of larceny. The boys are then placed on parole for six
months and required to report at stated intervals to a probation
officer.
In still more serious cases where boys have previous crimi-
nal records, or where the report of the criminal officer indi-
cates its desirability, the boy must be committed to some institu-
tion for juvenile criminals. Many police officers regard in-
stitutions of the kind as high schools of crime. In practice, I
hope no librarian will suggest or recommend such a commit-
ment unless all of the facts of the case fully justify a course
which is sure to be one of very real and great danger to the
boy.
Librarians steal books. It is rare for a librarian to steal
books, but book stealing by library employees is not at all rare.
Library employees are more inclined to steal books for their
own use than to steal to sell. Just as the courts are inclined
564 EDWIN WHITE GAILLARD
to regard the employee who steals from his master's stock for
his own financial gain as a criminal, so they regard the li-
brary employee who also steals to sell. One who steals be-
cause of his interest in the books themselves is regarded as a
wayward and misguided person who must be shielded from the
full force of his own acts. While the vendor therefore goes to
jail, the other goes on probation and parole.
Having now considered some of the temptations which lead
to the stealing of books from libraries we may properly devote
some attention to the sister of Temptation— Opportunity.
The twin sisters of Opportunity and Temptation, Hand-
maidens of Evil, combined always, ne\er alone, lead to crime,
make the criminal. It is obvious that with either absent there
could be no crime. It is not the shape of a man's head which
makes a criminal, nor is it his early environment, but it is the
twin sisters, Opportunity and Temptation, and nothing else.
The librarian more than any other class has both opportunity
and temptation. Yet, because the breaking strain in the edu-
cated and cultivated librarian is high, he rarely yields
As this paper is not intended to be a guide to the art of
book stealing I will not name or suggest the opportunities open
to a librarian. The higher rank a librarian attains the greater
are his opportunities as to amounts and values, and the more
numerous are his possibilities.
There is an insidious form of temptation to which some
librarians inadvertently render themselves liable. A certain
number of librarians, stimulated by a real and genuine interest
in their own special subjects, or forced by economic pressure,
make private collections on their own accounts. In the course
of time a librarian who has formed such a collection will sell
the entire lot at private sale or at auction, or sell in some such
way a greater or less number of odd volumes, duplicates, and
the like. Up to the present time librarians have not considered
this unprofessional conduct. Book dealers, however, appreciate
the danger of this course, and they do not ordinarily permit
an employee to buy and sell on his own account. One who
collects for himself, usually with some idea of financial gain,
and who is at the same time collecting for his library must often
be obliged to choose whether his own private collection shall be
enriched by a given purchase or whether it shall go to his li-
BOOK LARCENY PROBLEM 5&5
brary. It is but human nature that personal interests will tempt
an oversight of professional duties, in a certain proportion of
instances it is his own collection that will profit, and yet he is
paid to use his best efforts on behalf of his library. In the
disposal of duplicates from his library it is only natural that
he gives himself prior choice, and he fixes the price. A libra-
rian who buys and sells on his own account has an easy and
familiar method of disposal, his opportunities of selling books
Stolen from the library of which he has charge are far greater
than those of a librarian with no such familiarity with the mar-
ket, and where opportunity is greater, temptation is also greater.
No chief librarian should permit himself to feel at ease if
he has an employee who deals in books. No board of trustees
should view with anything but strong disapproval a chief li-
brarian who sells books on his own account and sells his library
books, especially where the sales are made to the same dealers.
However great temptation may be, there can be no stealing
unless there is opportunity. Everyone who enters a library has
the opportunity to steal with greater or less facility, depending
upon the administration of the library.
Admission to stacks creates invaluable opportunity. Open
shelves, especially in alcoves of which the librarian has little
or no oversight, are very tempting to the biblioklept A library
is apt to find many of its losses in inventory from shelves of
which there is poor oversight, regardless of the subject classifi-
cation on those shelves. If there have been heavy losses in
fine and useful arts from unguarded shelves, and the following
year these subjects are moved to a better guarded location, and
the space formerly thus occupied filled with out-of-date books
on religion, then the next inventory will certainly show an in-
crease in the per cent of losses in the religious books and a de-
crease in the per cent of losses in the fine and useful arts.
Poor and negligent assistants create opportunity. The book
thief watches the staff. The alert assistant who is aware of all
that takes place in the room, and who is ever watchful to see
that the best of service is rendered to readers is the chief foe
of the book thief. Next in danger to the unwatchful assistant
is the crowded and congested condition of the room, which
must divert the attention of even the most reliable of librarians.
No librarian can be blamed for a single theft from his li-
566 EDWIN WHITE GAILLARD
brary, but every librarian is directly and personally respon-
sible for the rate of loss. This is a hard, not to say harsh,
saying, but I believe it can be demonstrated as true. It is
customary to ask of a library how many volumes it loses a year
by theft, and what the percentage of loss is annually, based on
the number of volumes circulated, or in stock In any inquiry
on book losses this is the most commonplace of questions. The
question is, I am convinced, entirely wrong. The question
should be "What is the rate of loss annually under the admin-'
istration of the librarian, as compared to the loss under previous
administrations?" I have been startled to watch the rate of
losses vary with administrations. A librarian with a low rate
of loss who goes to a library with a high rate will at the end
of a year or two be obliged to report a decrease in the rate.
So, too, a librarian whose history shows a high rate of loss will
go to a library vacated by the low rate librarian and at once
the rate of losses will increase.
This theory has not been mathematically proved, but it is
based upon an unusually wide opportunity for observation and
it really seems only common sense that the probabilities are in
favor of its truth.
In short, it is not the book itself, but the lack of the book,
or obstacles thrown in the way of the use of the book, which
cause temptation, and opportunity is given both by the physical
construction of the room, the arrangement of the shelves, and
the lack of a constant, alert, oversight and control.
The method of stealing is a subject of great interest to the
librarian There is very little variety in the principles of
method. Usually the thief tries to conceal the book in some
way, or to divert attention of the librarian, or both. Boys place
books under their blouses, down into their trousers beneath the
belt, or conceal them in a package of school books. The adult
amateur thief will carry away a book in his overcoat pocket,
under his coat, with the book under the armpit, or folded up
in a newspaper. The professional book thief is able to carry
away quite a large volume under his overcoat by holding it in
under the palm of his hand, pressed against the leg, with a news-
paper or umbrella under the arm, but on the outside of the coat.
In this position, the thief, to cover a certain awkwardness,
will walk slowly, stop to look at a bulletin board, or even chat
BOOK LARCENY PROBLEM 567
with the librarian or ask a question. These are the usual ways.
In special cases thieves have resorted to various expedients,
even to the substitution of a dummy book, pasting a worthless
unbound volume in the covers, and leaving the result of the
handiwork on a table, or they have even been known to return
it to the delivery desk in this condition. Books are sometimes
placed in hand bags and one thief of great activity and genuine
ability brought wrapping paper and twine, tied up his bundles
and departed. Usually books are only stolen one at a time,
secreted in the clothing. Boys sometimes divert the librarian's
attention while another boy carries away a book too large to
conceal.
Books are sometimes taken from a library with intent to
deprive the library of their use, but with the full knowledge
and consent of the librarian as regards the renewal of the
books. In other words, books are sometimes stolen by resort-
ing to fraud rather than to sly, stealthy, and furtive methods.
The most simple method of fraud is changing the number on
the borrower's card, such as the altering of 7191 to 7794. This
fraud is sometimes easy to detect when the books become over-
due if the possibility of it is in mind. A difficult problem to
solve is that which arises when a person steals the card belong-
ing to another and changes its number. Fortunately attempts
of this kind are not frequent.
The courts will entertain a charge of larceny against per-
sons who have acquired books by presenting borrowed cards,
which have been found, stolen, or altered, or which have been
issued in a false name or to a wrong address.
In dealing with cases involving false names or fictitious
addresses my own position is that such use itself is presumptive
evidence of attempt at fraud.
False names, or names slightly changed, are used by per-
sons who owe fines, and as such use clearly shows fraudulent
intent, those who make the attempt are denied the use of the
library. People who change their names properly and honestly
rarely owe fines and can always show good cause for such
changes. In default of good cause, and when the name is only
changed so as to effect a relationship with the library, fraud
is clearly intended.
Prosecution of book thieves appears to be a matter which
568 EDWIN WHITE GAILLARD
has given librarians much trouble. Librarians often complain
that they can receive little or no satisfaction in the courts.
In order successfully to prosecute a case or a number of
cases involving larceny, it is necessary to understand something
of court proceeding, of the law, and o£ the nature of evidence
Larceny may be briefly defined as the taking of property
with intent to deprive the owner of its use. Unauthorized pos-
session of property does not constitute larceny. Possession
of stolen property is not in itself a crime The taking of an-
other's property is not necessarily larceny. The complainant
must not only prove his ownership and the taking thereof, but
also the intent A library is especially organized to enable a
person to take its property— to lend Having lent a book, the
librarian knows that the book is sometimes lost and the library
is recompensed for its loss by a cash payment. The book then
virtually becomes the property of the borrower, and when found
by this borrower, he frequently removes marks of ownership,
as probably is his right. The possession, therefore, of a library
book, or of several books from which marks of ownership
have been removed, is no proof of larceny and is no crime
People sometimes inadvertently carry away books without the
formality of having them charged, and since there was no wrong
intent involved, no crime could have been committed. All li-
brarians know that perfectly respectable people, often old ladies
of good standing, borrow books surreptitiously and do so sys-
tematically, returning the books so borrowed from time to time.
It is a bad habit to which old ladies resort to obtain more novels
at one time than the rules allow.
All of these facts must be taken into consideration by the
librarian before making or causing an arrest. If there is any
element of doubt whatsoever, no arrest should be made, and no
arrest should ever be made until a careful investigation has
definitely removed every element of doubt.
A book thief is seldom arrested where but one volume is
involved. If there are several stolen volumes it is necessary
to prove that the stealing all occurred at one time, or if this
cannot be done, then each volume must be regarded as stolen
separately, constituting a different crime in each case, or a
series of crimes. A pile of books which have been recovered
from a book thief may contain some that were stolen so long
BOOK LARCENY PROBLEM 569
ago that the crime has become outlawed by statute, or may
contain some that were lost and paid for, or that had been pur-
chased from a book store, or found on a trolley car or in the
park, or even inherited from a deceased maiden aunt.
The librarian must try the case thoroughly in his own office;
he must select one book from the pile and base his complaint
on that one book, and on that one book his case must stand
or fall.
In practice, it is necessary to prove ownership, to prove that
the defendant did have the opportunity to steal that book, and
to prove that it was stolen on or about a certain date and taken
with intent to deprive the library of its use.
Ownership can be proved by placing other books from the
library in evidence and comparing methods of preparation, the
location of marks of ownership, or if the marks have been re-
moved, by the fact that erasures correspond in shape, size, and
position with acknowledged marks in other books. If the ac-
cession number has not been removed the accession records may
be placed in evidence. In a well conducted trial it is necessary
to prove not only that the library did possess a copy of the title
in question, but that the copy proved to have been possessed
is missing and cannot be found after a diligent search, and that
the volume offered in evidence is the actual missing property
of the library without any doubt
Opportunity may be proved either by having the defendant
identified as having been seen in the library, or by some library
record which shows that he had used" the library in some way,
usually by a signed application blank
The intent in a thief's mind cannot be seen or felt It is an
intangible element. But we may infer intent. If a person who
is known to have used the library, is found to have several or
a considerable number of books in his possession of which he
cannot give a satisfactory account, and if some or all of these
books have been defaced in such a way as to cause their owner-
ship not to be readily apparent, if book plates have been re-
moved, rubber stamps erased, perforated or embossed stamps
cut out or pasted over, we may infer that the person who did
the work did not intend that they should be returned to the
library in that condition, and thus we may in such a case infer
the intent to deprive the true owner of the use and benefit
570 EDWIN WHITE GAILLARD
thereof. Intent may frequently be inferred in other circum-
stances, but the above is the ordinary development.
It is not sufficient for the defendant to say that he had pur-
chased the books from some person whose name he does not
remember, or who is dead, or who is in Canada, or that he
found them in some place, such as in his apartment when he
moved In, or in the cellar of an apartment house. He must
offer some evidence to this effect, or some testimony in cor-
roboration of his own statement The judges have heard similar
stories many times and habitually disregard such a claim when
not well supported.
Unless a librarian can prove to his own satisfaction accord-
ing to the above principles that the person concerned is guilty,
it is useless to make the arrest with the hope that the prose-
cuting attorney can prove it in court.
Not only is it useless but it is dangerous. A gross injustice
may be done to the defendant and his family, and it is not
unlikely that the library or the librarian personally will be in-
volved in a highly disagreeable damage suit in the civil courts.
In many cases it is unnecessary to prove anything at all in
court for the simple reason that the defendant will plead guilty.
But the librarian must remember always that an admission of
guilt under great stress in the librarian's private office was not
made under oath, and even if the plea of guilty was entered in
the court of the first instance, when the case comes up for trial
the defendant has a right to change his plea, and as a matter
of fact frequently does so. The burden of the proof is on
the complaining witness, and unless he can prove all the facts
as alleged in his complaint, it is far wiser to refrain from ar-
rest No matter how exasperating a case may be, an arrest
should not be made unless proof is reasonably adequate. In
one case a thief said to me, "Sure, I stole the books, and a lot
more that I sold. What are you going to do about it? You
cannot prove it. I don't mind admitting it to you here, but I
will plead not guilty' in court. You know I stole the books all
right enough, but you can not prove it" We had a friendly
conversation on the general subject but beyond showing the
m betne " ^ ** **«* *™ ™ ""*** *«
The facts of each case must be taken into consideration and
BOOK LARCENY PROBLEM S7i
the librarian must be on his guard against undue zeal in his
interpretation of facts. There must be some feature in every
case of larceny from which a criminal intent may be inferred
or the case can not be prosecuted successfully
After conviction the librarian is frequently consulted by the
judge as to a suitable sentence. In cases involving first con-
victions I personally am inclined to recommend probation and
parole unless there has been a long series of offenses com-
mitted by a mature and normal adult, and here I usually oppose
parole and plead for a prison sentence, generally with success
The librarian who goes to court with a case properly pre-
pared will never, according to my own experience, receive any-
thing but courtesy and consideration, and will be almost certain
of obtaining a conviction. The librarian who goes to court with
a case lacking in essential evidence and testimony, and clouded
by very evident animus, is apt to find that he is himeslf placed
on the defensive and even if his case is finally proved he is
likely to have a most humiliating and disagreeable experience.
In proceeding with a case of book stealing the librarian
should have strongly in mind his eventual testimony in the wit-
ness chair. He must obtain exact facts that can be verified,
exclude hearsay testimony in his office and be ready to place
his witnesses on the stand to tell under oath everything per-
sonally known to each. They must avoid hearsay evidence and
surmise, and the recital of facts must be given in such a way
that it will weave a story which can not be denied.
Book losses are due, not to many thieves, but to many books
being stolen by comparatively few thieves. There is comfort
in this thought for it means that not everyone who enters the
library seeks to steal. The book thief is the exceptional visitor.
It is worth time and trouble and expense to eliminate this
visitor.
As Dr. Mercier states: "The prevention of crime, like the
prevention of anything else, can be effected only by attacking
its causes," but before the cause is attacked it must be isolated
and identified Dr. Mercier goes on to say, "My opinion, as
I have stated in a previous chapter, is that crime is a function
of two variables, viz., a certain temptable disposition on the
part of the person who commits crime, and the temptation to
which he is subjected; and the more of one of these factors
572 EDWIN WHITE GAILLARD
that is present, the less of the other is needed to bring about
the result In short, crime is due to temptation offered to tem-
perament. This being so, crime is to be diminished, if at all,
by diminishing temptation, including opportunity, and by modi-
fying temperament. . . . Something can be done even to di-
mmish temptation. Those who carelessly leave temptation in
the way of others — as, for instance, shopmen who leave their
wares unwatched . . . might be punished for doing so They
become in fact accessories to crime . . ."
Severity of punishment has little to do with the prevention
of crime. Larceny was probably more frequent when it was
punishable with death than now. Certainty of punishment is
more effective. The more certainty that book stealing will
be punished, the less stealing there will be. A library there-
fore should prosecute every individual case that can be prose-
cuted. Criminals are deterred by the certainty rather than the
sexerity of punishment. Books will not be stolen if the poten-
tial thief can be made to believe that it is not worth while.
I do not believe that it will ever be possible to stop book
stealing from large public or semi-public libraries. I do firmly
believe that good library service on the part of librarians, the
removal of temptation as far as it may be possible, and the
study and elimination of opportunity will tend in a large meas-
ure to diminish losses.
Much may be said on the subject of the detection of the
book thief, but this subject is in itself one of so highly a spe-
cialized nature that it is exceedingly difficult to treat of it briefly
Crime of all kinds is highly specialized. In other phases
of life where crime is more or less frequent it is found that
men who have devoted time and thought to the matter have
also become highly specialized. In the police department such
men are called detectives, but in other ranks of life they re-
ceive different titles; for example we have the handwriting
expert against the forger, and the Examiner of Questioned
Documents for commercial and legal cases. The clinical labora-
tories supply experts of various kinds to consider causes of
death, insurance companies employ adjusters and investigators
These men are all detectives pure and simple. Their business
is^both to discover whether or not a crime has been com-
mitted, and if possible, the criminal.
BOOK LARCENY PRQBLEM 573
The ordinary police detective usually becomes such because
he has been successful with his treatment of ordinary police
cases, of which he has acquired a general knowledge But
special crime is not ordinary crime. One who undertakes an
inquiry in a case of specialized crime must have experience
and background which will enable him to prosecute his inquiry.
This is well recognized in all police work, for we find men in
all large departments who have specialized in their craft. We
find for example the Bomb Squad, the Pickpocket Squad, the
Narcotic Squad, and so on The Narcotic Squad knows nothing
at all of the work of the Bomb Squad.
Book stealing from libraries is a specialized crime, but not
of sufficient gravity to warrant the establishment of a Book
Thief Squad. Police officers who are assigned to special squads
usually have some special knowledge, experience or acquaintance
which will make them of value to the particular squads to
which they are assigned. In other words, a detective must
have some special training to fit him to work on highly special-
ized cases
In library practice it was found unsatisfactory to call upon
either police or private detectives in cases of book theft. It
was found that they were unsuitable. The average officer has
little or no knowledge of the field in which the book thief
operates.
A library which suffers from the book thief must assign a
member of its own staff to inquire into cases of book theft.
The librarian who undertakes the most unpleasant task of
discovering and prosecuting book thieves must learn to look
upon his work as one of constructive librarianship.
It is greatly feared that the librarian, together with the
populace in general will look upon a successful detective as
one of almost superhuman acuteness, that genius of the pene-
trating eye, the long memory, of intuition so wonderful that we
stand aghast This figment of the imagination is never on the
regular force. On the contrary, when the force fails, he always
succeeds. They go to him for help, have their problems solved,
but treat him with supreme contempt This is the detective of
our great detective stories. Amateur detectives, nuisances that
they are, should be suppressed. Their especial delight it is to
instruct the professionals, but their "instruction" is always ob-
574 EDWIN WHITE GAILLARD
struction. The librarian who attempts an inquiry in a case or
m any part of a case of book stealing who has no experience
in such cases becomes an amateur detective. "Sus, per coll "
Every case of book stealing should be referred to one mem-
ber of the staff, and this librarian should ha\e exclusive juris-
diction in every aspect of the case. In the course of time this
librarian will acquire a knowledge of the law of his state on
the subject of larceny, arrests, evidence, court and police meth-
ods of procedure. A knowledge of these elements is essential
to good work; without such knowledge he will be a failure
and a danger to his library.
The librarian will find to his surprise that there is nothing
exciting or thrilling in detecthe work. After the first few
cases he will find that "clues" belong to the realm of fiction.
Obvious facts will dance before his eyes unseen He will not
work on a "theory" in a given case. Indeed, the very words
"due" and "theory" will fade from his vocabulary. Rather he
will find that any inquiry is based upon careful and patient in-
vestigation on a systematic and well ordered plan, and will
consider known facts and working from experience will try to
develop unknown facts from his experience in watching the
known develop from the unknown. He will know what it is
that he is looking for and will hunt and sift for it until it be-
comes known.
A librarian cannot extract a thief from the thin air He
must have some facts to work upon, and information of these
facts must be brought to him first hand. Fact added to fact
will convict the thief, but bare information that a book has been
stolen without other testimony and no evidence, simply ends
that particular case. If other books of the same kind are stolen,
or if other books are stolen in the same way, these incidents
constitute other facts and help build up a case, and so no detail,
however trivial, should be withheld from the librarian in charge
of such matters, and no other librarian should attempt to in-
quire into the most seemingly trivial detail, for he is certain to
confuse the trail in a certain proportion of cases.
Any inquiry must in a measure be secret. Certainly no one
would think of notifying a thief that suspicion was aroused
which might implicate him. When a given larceny might have
been committed by any one at all the librarian must settle in
BOOK LARCENY PROBLEM 575
his own mind who is at least likely to be involved, and consult
this person as to who might have especial opportunity or
temptation or both As soon as the investigating librarian ap-
pears on a scene, immediately curiosity is aroused, and the
guilty one warned. The librarian should not appear on the
scene unless it is common knowledge that an inquiry is under
way, and he should make the most painstaking effort not to
advertise the fact that he is looking for a thief.
An example of such a case might be cited. Books had been
stolen, other books of the same kind were found secreted in the
library. A librarian carried them to my office to show to me.
When he carried those books he passed ten or fifteen people
any one of whom might have been the thief. He virtually ad-
vertised to the thief that his crime was known. By rare chance
the books were restored to their hiding place without, however,
attracting the attention of the thief. Here they were watched,
and in due time the thief went to jail. If he had known that
they were watched he would certainly have not attempted the
final chapter in this story of larceny, and would not have been
caught. If warned, the thief can often dispose of the stolen
property, and so the librarian must make every effort not to
warn. Here it is that librarians most often fail. They become
the amateur detectives on the staff, warn the thief, and cloud
the trail.
Occasionally the investigating librarian will have occasion
to use methods which are quite common in other classes of de-
tective work. He should acquire at least an elementary knowl-
edge of the fingerprint and of other forms of personal identi-
fication, and he should have some familiarity with the working
methods of the handwriting expert. At least he should know
enough about both of these subjects to know when to call for
advice from a local specialist.
Commonly a private person may arrest another for a crime
committed or attempted in his presence, or where a person ar-
rested has committed a felony, although not in his presence.
To this extent every librarian has the power of arrest A po-
lice officer may, without a warrant, make the same kind of
arrests but may also make an arrest when a felony has been
committed and when he has reasonable cause for believing the
person arrested to have committed the felony. (N. Y.)
576 EDWIN WHITE GAILLARD
The police officer has other advantages. He may break open
a door or a window if admittance is refused; in which case he
is protected, for it is a crime to interfere with an officer, a
crime not to go to his help if called upon. In suits for false
arrest the police officer has the presumption on his side and
juries are loath lo find a verdict against him, (though from time
to time they do), but the private person has none of this pro-
tection.
The librarian who is trying to prevent book stealing will
be obliged to make arrests or cause them to be made. If he
calls in a police officer, all of the history of the case must be
explained to this officer, often in the presence of the thief, who
is thus warned of certain portions of the case against him.
Sometimes the officer, not understanding, will not make an
arrest, as is his right.
For many such reasons it is advisable for the investigating
librarian to be constituted a peace officer of some kind — a pri-
vate police officer, or a deputy sheriff. He thus becomes what
amounts to a detective, he makes his own investigations, makes
his own arrests and sees the cases safely through the courts,
without chance of a conflict or interference from a patrolman.
The investigating librarian is often called upon to take charge
in cases other than book stealing. In any of his cases he is
liable to need all of the help and protection provided by law
or custom that safeguards the police officer.
A police officer attached to the headquarters office to whom
might be assigned the task of organizing a circulating and ref-
erence library for the use of all of the officers of the uniformed
and detective forces would display only ordinary intelligence if
he should consult the librarian of the city and make a study of
library methods and practice. Lacking study of the kind his
library would be a curiosity both as to methods and adminis-
tration.
A librarian who would attempt to act for his library in the
province of a police officer is quite as much in need of special
instruction and advice as would be the police library organizer.
It is essential that the investigating librarian learn at first hand
and from professional officers the police methods that are used
in typical cases with which he is most likely to come into con-
tact.
BOOK LARCENY PROBLEM 577
There is no recognized way of acquiring this instruction.
The city librarian would be glad to help the police library or-
ganizer, but the police chief is not at all likely to have much
enthusiasm in teaching a librarian any part of his craft. Prob-
ably the best way to learn is to find some sympathetic detective
who has himself been a frequenter of the library and consult
him as cases arise. He will have very much to teach that will
be of great value, and gradually the investigating librarian
will receive illumination in matters of police methods and the
routine of arrests, indictments, trials, convictions, and probation
officers. In this way the investigating librarian will learn to work
with the police, and is less apt to arouse antagonism by violat-
ing the rules of the department, or of running counter to ac-
cepted conventions in the service.
The librarian who would undertake to protect his library
from book thieves and the many other kinds of vampires who
would prey upon it will find that he is not the less of a librarian,
and that this side of library work has its own interests, not
to be compared unfavorably with that of any other special de-
partment in a library. He must perforce read and study widely,
acquire an unexpected variety of experiences, while he is thrown
into opportunities for the observation of men and women far
beyond those of any other librarian. Perhaps the chief com-
pensation to be derived from this special position is a more
intimate knowledge of human nature than any other position
in the library field would afford.
CONTAGIOUS DISEASE AND
LIBRARY CIRCULATION
Fear has often been expressed lest the free circulation
of books should serve to disseminate disease. Tests have
shown that this is possible, but experiments in disinfec-
tion have not uniformly led to satisfactory results. While
some experimenters report the entire destruction of dis-
ease germs between the leaves of a closed book by simple
exposure without opening, to formaldehyde gas, others
assert that nothing short of live steam is effective. Nu-
merous investigations have been made by both medical
and library experts, and the following papers embody
some of the facts and principles brought out by those
investigations.
THE SPREAD OF CONTAGIOUS DISEASE BY
CIRCULATING LIBRARIES
Opinions of medical men seem to indicate that much
of the fear of spread of contagion through circulating
libraries is unwarranted. The results of investigations
made by experts of established reputation in different
parts of the country are set forth in the following report
of William F. Poole of the Chicago Public Library, pub-
lished in The Library Journal for 1879.
A biographical sketch of Mr. Poole appears in Vol-
ume 3 of this series.
About two months ago, at a meeting o£ the directors of the
Chicago Public Library, the question was raised whether books
in circulation were not in danger of spreading contagious dis-
eases in the community The director who started the inquiry
had passed through a painful experience in losing several of
his children by scarlet fever, and with him it was a question
of genuine solicitude. He knew of no instance where disease
had been communicated by a book; but as it was known to be
transmitted by clothing, by toys, and even by the air, he asked:
"Why not by books?" No one present could answer the ques-
tion. When appealed to, I said that I had never known such
an instance, and had never heard of one. I had never even
heard the subject discussed; and almost everything else relating
to books had been discussed at the several conferences of the
librarians or in the Library Journal. If such an incident had
ever occurred it would have been known and talked about.
Several reporters of the daily newspapers were present taking
notes of the conversation, and in view of the publicity the
subject was likely to attain, it was thought advisable to appoint
a committee to consider it. But for the presence of the ubi-
quitous Chicago reporter, the discussion might never have been
heard of outside of the directors' room. The next morning
582 WILLIAM FREDERICK POOLE
this combustible material was spread before the people, and
it became of general interest. The medical profession and the
public took sides upon it immediately Nothing would have
allayed the interest awakened except a thorough investigation
on the part of the committee.
We wrote, therefore, to medical and sanitary experts of
established reputation in different parts of the country, and to
the librarians of the largest circulating libraries, for such in-
formation as they could impart. We received nineteen letters
in response to our inquiries. Fifteen of these were from medi-
cal and sanitary experts, and four from librarians
No one of these writers could give any fact falling under
his own observation tending to show that a contagious disease
was ever imparted by a book from a circulating library None
had ever heard or read of any, except Dr. John S. Billings,
of the Surgeon-General's Office, Washington, who said. "I
cannot refer to any facts with reference to such propagation,
although I remember to have read an account of the transmis-
sion of scarlet-fever, somewhere in London, by the books of a
circulating library."
The medical experts, therefore, had nothing to discuss
except the theoretical question whether it be possible for con-
tagious diseases to be transmitted by library books in circula-
tion. On this point nine of them expressed themselves de-
cidedly in the affirmative; three, admitting the possibility of
such transmission, thought the danger was very small; two
did not believe in the theory of such transmission, and one,
Dr. Samuel A. Green, City Physician of Boston, treated only
the practical issues, and expressed no opinion on the theoretical
points. Dr. Green said. "I have never known an instance
where there was any grounds for believing that contagious
diseases were carried by books in circulation from the Public
Library. Throughout the year 1872, a severe epidemic of small-
pox prevailed in this city, and it was my official duty to see
every patient and to trace, if possible, the history of the case.
In no instance was I able to connect the infection with the use
of books from the Public Library. At that time I was one
of the trustees of the institution and took a particular interest
in the matter, as the same question had arisen here." Yester-
day, Dr. Green informed me that, during the period named,
he investigated the origin of 4300 cases of small-pox.
SPREAD OF CONTAGIOUS DISEASE BY LIBRARIES 583
Dr. H. A. Johnson, of Chicago, member of the U. S. Board
of Health, having expressed the opinion that transmission of
disease by books is possible, said. "As a matter of fact, how-
ever, it is not very likely that persons afflicted with measles,
scarlet-fever or small-pox will use or handle books, as the
rooms of such patients are usually darkened. The probability,
therefore, of propagation by such means is quite small."
Among the writers who thought transmission of disease
by books was possible and probable, Dr J. D. Plunket, Pres't
of the Tenn. State Board of Health, said that ten years ago he
had a patient with the small-pox, which he concluded was com-
municated by a book in paper covers, borrowed from a family
which had the disease.
Dr. Henry M Baker, Sec'y of the Michigan State Board of
Health, referred to a case in the Michigan Health Reports,
where scarlet-fever was transmitted from one family to an-
other by a book ; and also to a case where it was transmitted by
a letter
Dr. Charles F. Folsom, Sec'y of the Mass. State Board of
Health, says he can recall no instance of scarlet-fever traced
to books from a circulating library, but has the impression that
such cases have been reported. It is easy to see that books
might readily become infected and convey the disease to the
next household using them.
Dr. Erwin M. Snow, Sup't of Health, Providence, R. I.,
has no facts on the subject. There can be no doubt that books
might become infected and very dangerous agents of spreading
disease. Cases would be rare where persons in that state would
wish to, or be allowed to, use books; yet care should be taken
that books from a library should not go into such houses. He
does not believe that the danger of propagating disease by books
is great.
Dr. Elisha Harris, of New York, ex-president of the Board
of Health, said: "The possibility or even probability that,
under exceptional conditions, diseases may be communicated by
books renders the inquiry of the committee pertinent, and
worthy of an answer. The risks are comparatively small, no
doubt." To defend the great libraries and their readers, he sug-
gests that "the books and shelves be treated with the best in-
secticide and germicide powder, namely, calcimined borax and
salicylic acid applied with a dry cotton-faced brush."
584. WILLIAM FREDERICK POOLE
Dr. N. S. Davis, of Chicago, said no facts on the subject
have come under his observation creating even a suspicion that
a contagious or infectious disease had been propagated by books
from a circulating library. Unless a book was actually han-
dled by a person with the small-pox he does not think there
would be any danger. From the nature of the circumstances
such a case is not likely to happen.
Dr. C. B. White, of the New Orleans Sanitary Association,
knows no facts tending to show the propagation of contagious
diseases by library books It would probably occur only in
cases of disease, such as small-pox, where the poison is known
to be exceedingly energetic and tenacious of life.
Dr. Billings, of Washington, already quoted, says he is of
the opinion that the books of a circulating library may be in-
strumental in the propagation of contagious diseases, especially
scarlet-fever.
Dr. Oscar DeWolf, Health Commissioner of Chicago, said
he had never been able to trace any case of scarlet-fever or
small-pox to books as carriers of the contagion; but thinks the
possibility of such transmission has been undisputably proved
by others. He refers to the essay on Scarlatina, by Professor
Louis Thomas, in Ziemssen's "Cyclopaedia of the Practice of
Medicine," who said: "The cause of scarlatina is a peculiar
substance which is transferable from the patient to the unaf-
fected individual. The shortest contact with the contagious
atmosphere of the sick-room may suffice for the infection
The view that scarlatina can be transmitted to unaffected in-
dividuals through the medium of substances which have re-
mained in the morbid atmosphere, is undisputably proved by
numerous examples" Dr. DeWolf recommends that no
books be loaned to houses which are reported by his office as
having contagious diseases. Drs. Johnson, Billings, Snow and
Schmitt make the same recommendation.
Dr. Robert N. Tooker, Professor of Sanitary Science in the
Chicago Homoeopathic College, said: "The means by which
contagious diseases are transmitted is one of those questions
upon which doctors proverbially differ. The germ theory is
just now the dominant one, but it is not universally accepted.
Granting it to be true, it does not follow that the germs are
carried by books or letters. Cases of small-pox and scarlet-
SPREAD OF CONTAGIOUS DISEASE BY LIBRARIES 585
fever are reported where the contagion was presumably car-
ried in this manner; but the isolated cases which could not
have originated by such transmission are so much larger as to
leave the former cases in doubt. One is much more likely
to meet the contagion on the street, on the cars, and in public
assemblies, than on the shelves of the public library During
the last epidemic of yellow fever, thousands of letters were
received in Chicago from the infected districts, and yet no
case of yellow fever was developed here. The good work of
the public library need not stop nor be interfered with through
fear of spreading any of the infectious diseases The proba-
bility or the possibility of its doing so is so extremely small as
to be practically nil"
Dr. Henry M. Lyman, of Chicago, Professor in Rush Medi-
cal College, wrote a satirical letter, treating the whole theory
of the transmission of disease by books with ridicule. "Let
us, by all means," he said, "have an official fumigator of libra-
ries. A city as large as Chicago ought to have 15,000 sanitary
policemen It should be the duty of these inspectors to see
that no one ever enters a house without disinfection. Physi-
cians should be housed in jail, and make their visits under the
eye of an assistant jailor, who should disinfect the doctor after
each consultation or visit. Every child should be taken to school
in a glass receiver, under the charge of a sanitary policeman.
He should not be allowed to leave his cage, and should be sup-
plied through the top of the receiver with fresh air properly
warmed and carbolized, which should be discharged through
the bottom of the receiver up through the roof of the school-
house. Letters should be left in the post-office for a week to
be disinfected in a chamber heated to 240° F. People should
call at the post-office themselves for their letters, for it is
dangerous for postmen to be running about spreading disease.
Every house should be placarded with a notice, warning every
man against his fellow man There is no telling how many
lives of statesmen, orators and poets have been sacrificed by
the neglect of these simple precautions."
From these extracts from our correspondence it is evident
that the doctors know very little of facts relating to the sub-
ject, and that in their theories, they do not agree.
The librarians whom we addressed indulged in no specula-
586 WILLIAM FREDERICK POOLE
tions, but treated directly the practical question, whether books
circulating from libraries do actually transmit contagious dis-
eases. If such a transmission of disease by books did occur,
the employes of libraries who are continually handling these
books would be the first to come under its influence No em-
ploye of a library with which I have been connected ever had
a contagious or even a cutaneous disease; and I never heard
of such a case in any library. Librarians and their assistants
are, I think, above the average of the community, a healthy and
long-lived race. If they were in the focus of such malarial
and poisonous influences as some of our medical correspondents
imagine, such would not be the fact.
Mr. Winsor, our president, stated that, during his ten years'
experience as librarian of the Boston Public Library, and since,
he had never known or heard of an instance of the transmis-
sion of disease through a book circulated from the library.
Among the hundreds of his employes constantly handling these
books, there had never been, to his knowledge, a case of con-
tagious disease. If there be a danger from handling library
books, his experience warrants him in saying that it is inap-
preciable. During the small-pox epidemic, a few years ago, he,
in consultation with the Board of Health, took such precau-
tions as were practicable to prevent books from going into in-
fected houses and being returned from them directly to the
shelves. He says : "It is to my mind exceedingly questionable
whether any contagion of disease was prevented. It may have
been a wise thing to do in order to allay apprehension and pro-
tect the library from aspersion."
Mr. Wm. T. Peoples, Librarian of the New York Mer-
cantile Library, said that he had never been able to obtain any
facts bearing on the subject of inquiry, and had heard of no
case of sickness caused by handling the books of his library.
The subject had been talked about by the directors, and they
had heard of their books being in hospitals and other places
where infectious diseases existed Such books he had taken
the precaution to disinfect before they were replaced in the
library.
Mr. John Edmands, Librarian of the Philadelphia Mercantile
Library, said: "Touching the spread of disease through the
circulation of books, I have heard nothing said in this city,
SPREAD OF CONTAGIOUS DISEASE BY LIBRARIES 587
and 1 am sure there has been no general consideration of the
question. My attention was called to it some time ago, when
the small-pox was prevailing in this city. As no one of our
twenty assistants during these months took the disease, and as
we heard of no instance of the transmission of it, there would
seem to be little cause for anxiety. Still, I think it would be
well to refuse to allow books to go into houses in which there
was any so-called contagious disease."
After the question had been started with us, we learned
that it had previously been discussed in Milwaukee, and I
wrote to Mr. Henry Baetz, the Librarian of the Public Li-
brary, for his statement, to which he replied as follows : "I am
not aware of a single instance where it was claimed or inti-
mated that the books of our library had been instrumental in
carrying disease in the community, nor do I know that such
a case has occurred anywhere. The question was once sug-
gested at a meeting of the Board, but no action was taken in
the matter. As a matter of precaution, however, I requested
the Commissioner of Health to report to the Library all cases
of contagious diseases ; and this report has been regularly made,
which has enabled us to withhold books from families in which
such diseases prevailed."
This, in substance, is the testimony which the committee
received, and it made upon our minds the impression that while
there may be a possibility that contagious diseases may be trans-
mitted by books of a circulating library, the real danger of
such transmission is very small, or, as one of our correspond-
ents expresses it, "inappreciable," and another "ml"
We thought, however, that a possible danger, even if it be
small, should be guarded against by such provisions as are
prudent and practicable; and we recommended to the Board
to act under the advice of the Commissioner of Health, and
adopt such icgulations as he had suggested, namely: that he
furnish to the Library, whenever he thinks proper, a list of
the premises infected with contagious diseases and of their resi-
dents; that no books be loaned to such houses until they are
reported by the health office to be free from contagious dis-
eases, and that all books returned from such houses during this
period be disinfected before they are replaced on the shelves
of the library.
CONTAGIOUS DISEASE AND PUBLIC
LIBRARIES
Actual experiences regarding contagious disease
among borrowers from public libraries and the precau-
tions adopted, are related in the following paper. It
was read by the librarian of the Salem, Massachusetts,
Public Library, Gardner M. Jones, at the San Francisco
Conference of the A.L.A., October 14, 1891.
Gardner Maynard Jones was born June 27, 1850,
and was graduated from the Dorchester, Massachusetts,
High School in 1866. From 1867-1887 he worked in
different book stores of Boston. In 1888 he attended the
School of Library Economy of Columbia College. Since
1889 he has been the librarian of the Salem, Massachu-
setts, Public Library. He is the author of a "List of
Subject Headings for use in Dictionary Catalogs" (1895)
and has been a contributor to library periodicals.
Dr. W. F. Poole, at that time librarian of the Chicago Public
Library, read a paper on this subject at the Boston Conference
of the A. L. A. in 1879 [L- J 4- 258-262], giving special atten-
tion to the opinions of medical men as to the danger of con-
tagion.
In compiling the present report for the conference of 1891,
I have approached the subject from the opposite side, that of
the actual experiences of libraries, and precautions adopted.
To get at the facts, I sent a circular containing 7 questions to
66 representative librarians of the United States, Canada, Eng-
land and Scotland (52 American and 14 foreign), to which I
have received 52 replies (43 American, 9 foreign). In 8 cases
the librarians had no experience bearing on the subject or
the replies were not in such form as to admit of tabulation,
although I have sometimes made quotations from them.
The 44 other replies are summarized as follows: —
Have you any reason to think that disease has been carried
by books delivered from your library?
590 GARDNER MAYNARD JONES
Three do not answer; 39 say "No." The following extract
from the reply of Mr. K..A Linderfelt, Milwaukee Public
Library, is an expression of the general tone of the replies:
"For my own part, I do not believe that any serious danger
of carrying contagion by means of library books exists, but
there are in every community quite a number of persons who
feel nervous on this subject, and for their sake it is well to
take every reasonable precaution"
Mr. J. Schwartz, New York Apprentices' Library, says : "My
opinion, founded on an experience of twenty-eight years, is
that contagious diseases are not spread through the circulation
of books from libraries. In my experience I never heard of
any reader to whom a disease was communicated through a
book loaned by the library. And while the attendants at the
desks handled hundreds of thousands of books every year—
which had been circulated among all parts of the city and
suburbs — there has been only one case where any of the li-
brary employees was even sick of a contagious disease. This
case occurred about 27 years ago, and from the circumstances
attending it, could not have been contracted at the library."
Mrs. M. C. Norton, assistant librarian of the Minneapolis
Public Library, says: "We have had but one case brought to
our notice where it was claimed by the family that the poison
was carried to them through books from the library, but that
was mere conjecture."
Miss Ellen M. Coe, librarian of the New York Free Cir-
culating Library, says: "The only case of infection known to
us in the ten years since we opened our library is one where
a somewhat alarming ulcerous skin disease attacked one of the
librarians; this was plainly from the soiled book covers."
What means are adopted to prevent the spread of contagious
diseases?
Have you any special arrangements with health officers?
The most general plan adopted is that mentioned by Dr.
Poole at the close of his article [L. J. 4: 262] and which may
be called "the Chicago plan."
This is as follows: The health officer notifies the library
of all cases of contagious disease, and books are not loaned to
residents in such houses until notice is received that all danger
is passed. All books returned which have been exposed to in-
CONTAGIOUS DISEASE AND PUBLIC LIBRARIES 591
f ection. are disinfected or destroyed before they are replaced on
the shelves of the library.
Twenty-three librarians report that this plan is regularly
followed in their libraries. In one city, there being no efficient
Board of Health, an arrangement has been made with the
physicians to report direct to the library, and one library re-
ceives reports from either health officers or physicians. Another
librarian says- "Health officers sometimes report." Seven de-
pend on report from the book borrower. Eleven report no
special arrangement, and one says- "When there is an epi-
demic we stop circulation" In several cases the regulations
of the library contain a clause requiring notification from the
reader The following from the by-laws of the Chicago Public
Library is a sample of such regulations* "It shall be the duty
of all persons having the privileges of the library to notify
the librarian of the existence of any contagious disease in their
residences or families, and for failure to do so their privileges
may be declared forfeited by the Board." One librarian, who
followed "the Chicago plan" for three years, reports: "The
conjunction of books and contagious disease happened so rarely,
however, that the reports were finally discontinued."
In six cases special blanks used for notification have been
sent to me, and some librarians speak of notices which are
posted in the delivery room.
Do you disinfect books returned yourself, or is it done by
the health authorities?
How is this done? By sulphur, hot air, or otherwise?
Twelve librarians report that disinfection is always done by
the health officers, 10 that it is always done at the library, and
4 that it is done by either Three simply report that it is done
before the book is returned. At 2 libraries the book is de-
stroyed and fine remitted, at I the book is not received and
borrower is required to pay for it. At Bradford, England, the
book is taken to the fever hospital for use there, the sanitary
committee paying the value of the book.
The method of disinfection used is as follows: Sulphur
fumes 13, hot air 5, sunlight I, fresh air I, vapor of carbolic
acid in an air-proof oven heated to 100 or 120 degrees i. At 9
libraries it is considered so difficult to disinfect thoroughly that
592 GARDNER MAYNARD JONES
the books are destroyed by burning or otherwise. One libra-
rian reports "Serious cases destroyed and mild disinfected."
Miss Coe says, "We also use a liquid disinfectant to sprinkle
the paper removed from the books (covers), as it accumulates
in some quantity before it can be removed. The floors of read-
ing rooms and waiting rooms are sprinkled at least once a day.
Disinfectant is used in the cleaning water and of course in all
basins and closets constantly, also for the hand-bathing of the
assistants."
Miss H. P. James, of the Osterhout Free Library, reports:
"We disinfect books ourselves with sulphur A large piece is
put on a plate of tin, set on fire, the book is placed upright
and open near it, and both are covered by a tight box for a
day or two. The sulphur of course is consumed, but the per-
fume remains."
Mr. James Bain, jr., of the Toronto Public Library, where
now the health officers destroy all books found in houses re-
ported infected, says, "Have the whole question of disinfection
under consideration."
What diseases are considered contagious in your city?
Thirteen do not answer this question. Many of the others
only answer partially, giving a brief list, and adding "etc." This
will account for the small numbers attached to such diseases
as cholera, yellow fever, etc. Twenty-eight mention scarlet
fever, 28 diphtheria, 27 small pox, n measles, u typhoid
fever, 5 typhus fever, 3 membraneous croup, 3 scarlatina, 3
cholera, 2 chicken pox, 2 whooping cough, i each glanders, yel-
low fever, erysipelas, itch, pneumonia, rotheln, mumps, influenza
One says "all zymotic diseases." The English "Infectious dis-
ease (notification) act, 1889," under which the English libra-
ries work, specifies a long list of diseases, including all fevers.
A circular from the Bootle Free Public Library gives a list of
fevers by name.
Have you any medical opinions to quote?
C: V. Chapin, M. D., Supt. of Health, Providence, R. I.,
writes to Mr. Foster as follows:— "In reply to your inquir^
in regard to the Public Library and infectious diseases, I would
say that I have never known, m my own experience, diseases
to be transmitted by means of library books. Nevertheless
there is no question that such is possible and is quite likely to
CONTAGIOUS DISEASE AND PUBLIC LIBRARIES 593
occur, if no precautions are taken. Certainly no books should
be issued to a family in which there is a case of contagious
disease, and none should be received from such a family until
disinfected How to disinfect is a problem which has not been
satisfactorily solved. At present dry heat is the only agent
that we can employ, and this often with the greatest care in-
jures the books, if the disinfection be thorough. Disinfection
by this agent can only be properly accomplished in an oven
with a thermometer attached, and ought to be done by the sani-
tary authority"
Miss H. P. James says: — "The physicians thought it a good
plan to be on the safe side, but I do not remember that any of
them felt there was much danger of contagion from the books."
Mr. C: Evans, Public Library, Indianapolis, Ind., says: —
"Physicians generally hold a different opinion from librarians,
but I have never known one who could specify any particular
case in support of his belief, either from books or from prac-
tical experience."
Miss A. L. Hayward, Public Library, Cambridge, Mass.,
says :— "Physicians have told us that scarlet fever is given by
the particles of skin dropping from convalescent patients, and
that therefore there was most danger of books giving this dis-
ease."
Mr. J. N Larned, Buffalo Library, writes: "A few months
ago our rule in this matter was called in question, and I pro-
cured the opinions of a dozen of the leading physicians of the
city on the subject Most of them sustained our action [stop-
ping circulation and destruction of books returned], but they
differed quite widely in their several estimates of the danger
to be apprehended. Some thought disinfection sufficient; but
those who evidently had studied the matter most carefully found
the burning of the exposed books none too serious a precaution.
We have no arrangement with the health authorities for having
cases of contagious disease reported to us. I think we ought
to have it, and we probably shall."
Dr. G: E. Wire, librarian of the Medical Dept. of the
Newberry Library, says: "These diseases are not contagious
at all periods of their existence, and in their worst stages
there is no reading done by patients or attendants. Of course
if you really go into extremes as do the bacteriologists, there
594 GARDNER MAYNARD JONES
would be no chance for any one to live; germs would be all-
powerful and everywhere. But the human race has survived
thousands of years before disease germs were thought of and
still survives, despite the germ theorists."
Dn L. H. Steiner, Enoch Pratt Free Library, Baltimore,
says: "The whole subject of disinfection is treated at length
and in a very practical way, by writers in the Transactions of
the American Public Health Association, to whose papers I would
refer for further information."
The following is a bibliography of the subject so far as
contained in English and American library publications. I have
not been able to obtain access to the Transactions of the L, A.
U. K. later than the sixth meeting.
Library journal, 2: 23-24. Brief discussion at New York
conference.
4 : 258-262. Dr. Poole's paper.
7:234. Extract from report of Chicago Public Library.
"During the recent severe scourge ... no case of transmission
of the disease was traced to a library book, and no suspicion
was raised that it had occurred."
8: 336-7. By C: A. Cutter.
ii: 123-4. Report of State Board of Health of Iowa that
no case of conveyance of contagious disease by second-hand
school books had been found.
II : 166-7. Persons imagine diseases of which they read.
13: 105-6. Description of oven and process of disinfection
by means of carbolic acid used at Sheffield, England.
16: So. A number of medical opinions.
Library chronicle, 5: 24. Methods of precaution adopted at
Bradford, England.
Library, i : 171. "The free library and its books are the last
sources from which infection is to be feared." This statement
is based on the strictness of the English laws regarding infec-
tious diseases.
^ 2: 442. At Derby, England, "a list of infected houses is sup-
plied to the library weekly."
2: 443. At Plymouth, England, the lending department was
dosed for nearly six months during prevalence of a scarlet
fever epidemic in 1889-90.
CONTAGIOUS DISEASE AND PUBLIC LIBRARIES 595
Greenwood, T: Public libraries, 3d ed., 1890, p. 493-5.
Speaking of the carrying of disease by books he says'— "The
statement is monstrously untrue, and invariably emanates from
the avowed enemies of these institutions." He advocates pre-
caution, prohibition of circulation, required notification, disin-
fection. Describes apparatus used at Dundee, Sheffield, and
Preston, which is recommended as simplest and best. A sketch
is given. It is a case of thin sheet iron, with perforated shelves.
Compound sulphurous acid is burned in a small lamp.
The conclusion to be drawn from the authorities cited above,
as well as the whole tone of the replies received, seems to be
this- — No librarian actually knows of a case of contagious dis-
ease being carried by a book either to a reader or library
attendant, that cited by Miss Coe alone excepted, and this is
not a case of what is usually considered contagious disease.
The medical authorities are divided in their opinions, but most
of those consulted consider that the danger of contagion through
books is slight.
What is our duty then as librarians, careful of the health of
our readers? It seems to be this: — Prohibition of circulation
to houses where contagious diseases exist, and either disin-
fection or destruction of books returned from such houses.
For obtaining a list of infected houses the best method seems
to be to request notification from the board of health or other
health officers of the city or town, and in absence of such officers
to make arrangements with physicians to send notice direct
to the library. In either case the library would usually fur-
nish addressed postal cards for such notification. As to whether
books returned should be disinfected or destroyed, that can
wisely be left to the opinion of the board of health or other
competent local authority. Destruction is certainly the safer,
because of the difficulty of opening a book so that the surface
of every leaf shall be exposed to the disinfecting process. These
precautions are recommended not because the danger is con-
sidered great, but to prevent all possible chance of contagion,
and to allay the fears of unduly sensitive persons, of whom
there are so many in every community.
STERILIZATION OF BOOKS BY FORMALIN
VAPOR
The author of this paper, a practicing physician,
believes that book-disinfection is a part of the subject
of preventive medicine. He had conducted experiments
with the eff ects of formalin vapor on books that had been
exposed to contagious disease germs, and the results of
these experiments are embodied in the following paper
prepared for the Boston and Magnolia Conference of the
A.LA. in June, 1902.
At this time Dr. Andrew R Currier was a trustee
of the Mt. Vernon, New York, Public Library.
Andrew Fay Currier is a practicing physician of Mt.
Vernon, New York. He is the associate editor of Fos-
ter's Encyclopedic Dictionary and a contributor to Ref-
erence Handbook of the Medical Sciences and the En-
cyclopedia Americana. He was "health editor" of the
New York Globe until its consolidation with the New
York Evening Sun. His How to Keep Well appeared
in 1924. Dr. Currier had been a member of the New
York Library Club and president of the board of trus-
tees of the Mt. Vernon, New York, Public Library.
As a result of careful investigation it appears that books
may be the medium by which the germs of a disease may be
transmitted. It is not uncommon for books to be used in the
sick room by those who are unaware of the possibility that
such germs become attached to them. Such carelessness and
thoughtlessness are too frequent to excite any feeling of sur-
prise. Very often the books are obtained from a circulating
library and when returned to the library it is quite possible
for them to be quickly transferred to other individuals and
thus to carry the germs of disease with them.
5Q8 ANDREW FAY CURRIER
The subject therefore becomes one of practical importance
and it was the consideration of these facts which induced me
to investigate with the view of finding, if possible, a remedy
for the evil. Germs, it is evident, may adhere more or less
firmly to different parts of books because of their peculiarities
and because they have been found free in the atmosphere. It
may also be assumed that they will be more abundant upon the
covers and edges than within the interior of books In the
investigations which were made they were actually found in
abundance in the books which were used for experimentation,
these books having been circulated by the Mount Vernon Pub-
lic Library. It should be added however that of those which
were thus found all were shown by cultivation to be of harm-
less varieties. A suitable agent for the destruction of germs
both harmless and noxious which at the same time would not
be injurious to the binding, paper, or text of the books was
found in formalin gas. Its use for the disinfection of books
was recommended by Billings in 1896 and a series of experi-
ments to demonstrate its value was conducted by Horton at
the laboratory of hygiene of the University of Pennsylvania, of
which Dr. Billings was then the director. (See Medical News,
Aug. 8, 1896; L. J., 22:388, 756.)
In an article on the disinfection of books by the vapor of
formalin in the LIBRARY JOURNAL for August, 1897, p 388, it is
stated that Du Cazal and Catrin found as the result of their
experiments that books could serve as vehicles of contagion.
Their experiments gave positive results for the bacillus of diph-
theria, streptococcus, and the pneumococcus, and negative re-
sults for the bacillus of tuberculosis and typhoid fever. Their
methods were impracticable inasmuch as bound volumes and
board covers were injured by the process of sterilization which
they adopted. Other experiments were made by Miquel and by
Van Ermengen and Sugg, who found the sterilization of books
difficult but possible with formalin in a temperature of 60° C.
after 24 hours exposure. Horton's experiments were at a tem-
perature of 19 to 31° C the books used for the purpose con-
taining enclosed sheets first sterilized and then infected with
a 24 hour bouillon culture of Bacillus typhi abdomindis, Bacillus
diphtheriae, and staphylo coccus pyogenes aureus. The books
were placed under a bell jar in which was a glass dish con-
STERILIZATION OF BOOKS , 599
taining formalin which was evaporated and the books sub-
mitted to its influence from 15 minutes to 24 hours. It was
found that one cubic centimeter of formalin in 300 cubic centi-
meters of air would disinfect a book in 15 minutes. If the ex-
posure of the book were prolonged for one hour or even for
24 hours complete sterilization was not obtained if air were
admitted, so that the ratio should stand one cubic centimeter
of formalin to 375 cubic centimeters of air. Books have also
been effectively sterilized with formalin gas by the New York
Board of Health under the direction of Dr. W. H. Park (Re-
port on the use of formaldehyde as a disinfectant by William
H. Park, M.D., and Arthur R. Guerard, MD.) but the appa-
ratus used was on too expensive and elaborate a scale for li-
brary use.
The apparatus in the various series of experiments to which
reference has been made was merely intended to test the ap-
plicability of formalin gas for a specific purpose. It therefore
became necessary to devise a suitable apparatus for library use
and to institute a sufficient number of experiments to deter-
mine its efficiency, and this is the work which has been accom-
plished. The substance chosen for the generation of the for-
malin gas was a mixture containing
1000 parts formaldehyde
200 " water
200 " chloride of calcium
200 " glycerine
A steel cabinet 59^ inches high, 42 inches wide, and 17 inches
deep, with heavy glass doors clamped at top, bottom and middle
was carefully constructed. On its floor was a depression or
pan 15 inches long, 12 inches wide and two inches deep, with a
perforated cover, into which the unused formalin vapor would
settle when precipitated, being drawn off through a tube lead-
ing from its lowest part. Two small steel tubes were fitted
into the lower portion of the right side of the cabinet, one end
of each tube projecting within and the other without for about
two inches. To each of these ends was attached a piece of
stout rubber tubing, those within the cabinet terminating in the
pan on the cabinet floor, and those without being attached-
one to the generator of formalin and the other to a generator
of ammonia, the purpose of which is to be mentioned hereafter.
6oo ANDREW FAY CURRIER
These generators are of copper 20 inches high and consist of
a bowl or receptacle at the top with a suitable fitting to which
is attached the rubber tubing which proceeds from the cabinet.
Beneath the bowl is a space for the insertion of a Bunsen
burner. The sides of the cabinet are provided with brackets
at suitable intervals upon which rest trays three inches deep,
made of thin steel strips crossing each other at right angles
and with openings between the strips sufficiently large for the
free passage of the gas or vapor from the bottom of the cabi-
net to the top. The cabinet is also provided with a series of
adjustable rods attached horizontally upon which books may
be hung, if this were desired or found necessary. It has a ca-
pacity of 200 to 250 duodecimo volumes according as they are
packed together more or less closely. The less closely they are
packed the more freely the gas can permeate all portions of
them.
The books are collected in the trays after their return to
the library by those who have been using them, placed on end
and not upon ihe side, and the trays placed in the cabinet the
temperature of which is that of the surrounding atmosphere
No attempt is made to produce a vacuum, or in any way submit
the gas which is to be introduced to other than the ordinary
conditions of temperature and pressure. When the doors of
the cabinet are bolted it is practically air tight. The Bunsen
burner having been lighted the boiling point of the mixture con-
tamed in the generator is reached in three or four minutes,
and the formalin gas or vapor then passes out through the
rubber tubing into the cabinet. The evaporation process is con-
tinued about 15 minutes or until six ounces of the mixture, of
which the formula was given, are evaporated. In the Mount
Vernon Library this operation is conducted in the latter part
of the afternoon, the cabinet then remaining closed until the
following morning. At that time the Bunsen burner is lighted
under the second generator and a mixture of one ounce of
ammonia and five ounces of water evaporated, the vapor being
introduced into the cabinet through the proper tubing. The
ammonia vapor mingles in the cabinet with the formalin which
has not been absorbed by the books or has not condensed at
the pan in the cabinet floor and produces a chemical combina-
tion which is not irritating to the eyes or the respiratory organs,
STERILIZATION OF BOOKS 601
as is the formalin alone. After the gases have mingled for half
an hour the cabinet is opened and the books are returned to
their places on the library shelves. The formalin odor very
quickly disappears from the books and neither the bindings,
paper, nor text are in the least injured. The bright red bind-
ings are said to be discolored by the formalin but this has
not yet been observed in our work. Many persons have objected
to the use of books in public libraries on the ground that dis-
ease might thus be introduced into their households. This
objection is no longer tenable if the books have been subjected
to the sterilizing process which has been described. It has
also been a frequent experience with us that books have been
returned to the library with direct or indirect information that
they have been in houses in which infectious disease was pres-
ent Such books have heretofore been destroyed and ought
always to be unless it is known that they have been effectually
sterilized. The actual loss from this necessary destruction
amounts to a considerable sum in the course of a year. This
amount is now saved by means of the sterilizing apparatus.
The same necessity which calls for the sterilization of books
also demands the sterilization of paper money and of many
other articles in common use, which may have been exposed
to the action of infectious germs The principle is such an
important one that there is scarcely any one to whom it is not a
matter of personal concern. It may be interesting to give, in
conclusion, the report of one of the experiments which were
made for the purpose of testing the efficacy of the apparatus
which has been described:
EXPERIMENT ON STERILIZATION OF BOOKS
Jan. 28, 1902
The experiment was carried on in an air tight chest and the
vapor derived from commercial 40° formaldehyde by means of
an ordinary generator.
The gas was admitted from below, and allowed to diffuse
itself through the chest.
A six hour exposure to the vapor was suggested, and since
this length of time would mean in practice only one sterilization
a day, it was thought that the chest might just as well remain
closed through the night The vapor was therefore generated
602 ANDREW FAY CURRIER
at about 2pm. and the chest not opened until the following
day at ii a. m at which time the vapor was still quite strong
Under these circumstances the sterilization appears to have
been effective, even the resistant anthrax spores having been
Jailed, except in one book. An interesting point is brought out
here, since this particular book fell over accidentally at the
beginning of the experiment and so remained closed. The only
other organism that survived to any extent was the staphylococ-
cus pyogenes aureus in two books out of five In these two
books the center of the page was smeared, and the margins
in the other three.
Some of the plates which were otherwise sterile showed
a few colonies of moulds, and these probably pre-existed in
the books in the form of spores. Mould spores are particularly
resistant to disinfectants.
The methods were as follows :
24 hour old cultures of the various organisms in broth were
taken and smeared over the pages with a cotton swab. Some
of these were taken on Jan. 25, three days before the experi-
ment, and others on the morning of the experiment.
After drying the books were closed and sterilized. Before
sterilizing some controls were taken by cutting one-half square
inch out of the infected page. These pieces were kept till the
next day and then treated in the same way as the sterilized
pieces.
After sterilization one-half square inch was cut from each
infected page dropped into a tube containing 5 c. c. of broth
and allowed to remain there an hour with occasional stirring.
At the end of an hour the broth was decanted into a tube
containing 5 c. c. of 20% gelatine previously melted, poured
into a Petri dish and allowed to set. The plates were examined
each day and results recorded.
Most of the plates were still sterile on the fifth day and
the question then arose: Were the bacteria actually killed or
possibly only inhibited from growing by traces of formalin
earned over from the paper? In order to test this the gelatine
m those plates which showed no growth was melted by a gentle
heat and then exposed to the air for 20 minutes. In three day,
the plates showed numerous cultures of air bacteria but not
of those with which the books had been infected, except for a
STERILIZATION OF BOOKS 603
few colonies on two plates of the coli communis series. This
showed that with the exception of these two plates the bacteria
had been actually killed and not merely inhibited in their growth.
In the chest were six shelves of which the three upper and
two lower ones were tested . one of each organism on each shelf,
and one of the books with smeared saliva The books were
partially opened and set up on end.
In conclusion it may be said that the test was effective,
and shows that micro-organisms can be destroyed in books by
prolonged exposure to formaldehyde gas
LIBRARY PUBLICITY
Closely akin to free access as a means of bringing a
library and the public together is the employment of
effective means to secure publicity. Since the public
library is an institution for the education and the recrea-
tion of all classes in the community, the public must be
made more familiar with what the library has to offer.
The local newspapers are an effective means of inform-
ing all citizens of the library's existence, location, re-
sources and aims, and of the fact that it is tax-supported
and free to all. Bulletin boards with attractive notices
of new books, guides to reading on current topics, illus-
trated book posters and covers, announcements, have all
been used in securing public attention. Talks and ad-
dresses before schools, clubs and various associations by
librarians and other members of the library staff are part
of the regular program in many libraries.
The public has been made to realize and feel that
the library belongs to them and not to the board or the
librarian.
PRINTED LISTS OF BOOKS
If no books were added to the collection of a circu-
lating library, it would be easy to keep the public in-
formed, but constant growth is necessary to maintain
the usefulness of such a library. To keep printed lists
up-to-date with this increase, is a problem answered by
different libraries in different ways. After a collection
of books has been formed and prepared for circulation,
it is necessary to consider the question of a printed list
for the information and convenience of readers, which
may be purchased and used for reference at home.
The following paper on the subject of printed lists,
by Kate M. Henneberry of the Chicago Public Library,
appeared in the Library Journal for 1894.
After a collection of books has been formed and prepared
for circulation, it is necessary to consider the question of a
printed list for the information and convenience of readers,
that may be consulted at the library or purchased and used
for reference at home. If no books were to be added to the
collection in the future the solution of this question would be
easy, and the printing of the catalog and the preparation of
the books for circulation could be earned on at almost an even
pace. But a circulating library in order to maintain its useful-
ness requires constant growth, and to keep the printed list "up
to date" with this increase is still a problem answered by dif-
ferent libraries in various ways.
A classified finding-list seems to find favor in circulating
libraries and is in use in the Cincinnati, Minneapolis, Milwaukee,
Enoch Pratt, Newark, and Omaha libraries, and in many others.
It is also the principal printed list of the Chicago Public Li-
brary, and it seemed to me that a consideration of the details
of its preparation and printing might prove of interest.
After a book has been cataloged it is entered in the shelf-
list and this shelf number is given the book and catalog cards;
608 KATE M. HENNEBERRY
the cards are then copied for the printed list before their dis-
tribution in the card catalog. The title to be printed is made
as brief as possible, the object being to have each title occupy
but one printed line wherever possible to do so and preserve
the meaning.
After all titles have been classified each subject is arranged
alphabetically according to author and pasted on sheets of ma-
nilla paper. This copy is sent to the printer, who returns a
first proof, or galley proof, for correction, with the copy. This
galley proof is carefully compared with the copy and all cor-
rections are noted on the margin. It is then sent back to the
printer, who corrects all errors and divides the galleys up into
page proofs, two columns on a page. These page proofs are
again scrutinized to see that all errors have been corrected, and
also to see that no more have been made, especially at the top
and bottom of each column or page, where the letters or figures
are apt to drop out, and, when noticed, to be replaced by the
compositor where they seem to fit in best, regardless of where
they belong.
These pages of type are then sent to the foundry, where
they are electrotyped, and the electrotyped plates then become
the property of the library. If an error has been discovered
after the plates have been made it may still be corrected by
cutting out the part in which the error occurs and inserting
type in the place, if the correction occupies exactly the same
space These plates are stored in boxes in the library, one page
following another in numerical order until all have been de-
livered, when they are sent to the printing office whenever a
new edition is to be struck off. As there is a great expense in-
volved in the preparation of these plates and the printing, it
becomes almost a necessity to print as many editions from them
as there is demand for.
Various expedients are resorted to in order to supplement
this list with the new additions to the library before there is
imperative need of a revision, which relegates the plates to old
metal. Where current American books are purchased at cer-
tain stated periods, the titles of these may appear from time to
time in the form of a typewritten list posted in a conspicuous
place in the library. But one list must soon be superseded by
another, and in this way each can appear for but a limited time
PRINTED LISTS OF BOOKS 609
and meet the eye of but a certain number. In the Chicago
Public Library, where upwards of 3000 new titles in the Eng-
lish language are added each year, besides these typewritten
lists, bulletins of about 800 titles each are printed quarterly,
supplying in printed form the titles of all new books within
a reasonable time after publication. These quarterly bulletins
are arranged in an alphabetical list according to authors. Fuller
titles are given than in the classified finding-list, and the im-
print of each work is added, so that a given number of books
listed in a bulletin occupies about twice as much space as the
same number in the finding-list. A bulletin contains 16 pages,
which are printed from type, not electrotyped. They are sold
at the nominal price of three cents. It is a well-established
fact that the purchase of a list, however trifling may be the
sum paid for it, insures its use and preservation much better
than if it be distributed gratuitously.
These typewritten lists and bulletins serve to answer many
questions about new books which have been reviewed in the
newspapers and periodicals. It is a surprising fact that persons
of limited education and apparently little taste for reading, as
soon as they begin to draw books from a library will become
interested in articles relating to books and authors, and will
read book reviews in the newspapers, which had no meaning
for them before they began reading in the library.
After each bulletin has been printed it is necessary to take
every title and classify it according to its subject for the find-
ing-list. As one bulletin after another is treated m this man-
ner, the library always contains a classified list of its printed
titles ready for printing in the finding-list From time to time
these subjects are typewritten and bound in a volume and used
for reference in the library.
This library, now in its twentieth year, has found its list of
titles so large that the seventh edition of its finding-list has been
issued in parts, viz.: History and biography; Voyages, geog-
raphy, and travels; Poetry, drama, and miscellanies; Language,
literature, and bibliography; Arts and sciences; Political and
social science; Philosophy and religion. These parts, however,
are paged consecutively, and may be bound in one volume when
the list is completed.
This classified finding-list does not include, however, Eng-
6io KATE M. HENNEBERRY
Hsh prose fiction or books in foreign languages. The English
prose fiction list is arranged in one alphabetical list of authors
and titles. Books in foreign languages are arranged m an
alphabetical author-list, each language being issued and sold in
a separate part. As foreign books are imported in large orders,
and a considerable space of time elapses between orders, the
foreign lists are printed almost as soon as the books are ready
for the shelves. The library contains books and printed lists
in the following languages: German, Dutch, French, Italian,
Spanish, Scandinavian (Danish-Norwegian and Swedish), Po-
lish, Bohemian, and Russian. The Polish, Bohemian, and Rus-
sian lists are printed by firms of each of those nationalities,
but in the case of all other foreign languages the work is dons
by the same house which prints the finding-list. They are all in
the English text with the exception of the Russian.
After all that can be done by means of supplements and
bulletins to bring the titles of new works before the readers,
the question of providing a single printed list containing all the
books in the library is still unsolved. It has been suggested that
the pages remain standing in type, and that additions be made
to them, annually or semi-annually; but as this would necessi-
tate a change in every plate it would require a great amount of
space, and there would be danger of type becoming misplaced
by the unlocking of the form.
The linotype does away with the disarrangement of the type,
and is said to have been used successfully in small libraries!
If it is equally practical for large libraries it will be an un-
qualified boon, and is what has been most earnestly desired by
librarians and readers to keep up the printed list, so that a ref-
erence may be made to but one list to see if the book sought
for is in the library.
PERIODICAL LIBRARY BULLETINS
The following report is a written presentation, by li-
brarians of various large libraries, of experiences and
opinions connected with the publication of library bulle-
tins. The principal points considered are their cost, fre-
quency of publication, the expediency of annotation, the
admission of advertisements, free distribution or sale and
value to the public. This matter was under discussion
at the Lake Placid Conference of the A.L.A. in Septem-
ber, 1894.
The libraries represented are the Jersey City Free
Library, the Mercantile Library of Philadelphia and the
public libraries of Hartford, Connecticut, Denver, Cleve-
land, and Salem, Massachusetts.
PERIODICAL LIBRARY BULLETINS
BY GARDNER MAYNARD JONES, LIBRARIAN,
SALEM PUBLIC LIBRARY
Size and cost. The bulletin of the Salem Public Library is
published monthly. Eack number contains 8 pages, 25 x 17 5 cm.
(9^ x 6% in.) ; type 20.5 x 13.2 cm. (8 x $% in.). The con-
tents are an editorial (about one page) in long primer, and lists
of new books and reading lists (6^p.) in brevier, with notes
in nonpareil. The leading word of each title (generally author's
surname) and call-mark are in antique. Type is set solid, with-
out indentation, as in the later issues of the Boston Public
Library Bulletin. It would be better to indent all but the first
line, as titles would stand out more clearly, and practically no
space would be lost.
612 GEORGE WATSON COLE
We formerly printed 2,000 copies monthly at a cost of $34 84
Beginning with volume 2 the number was reduced to 1,500 at a
contract price of $31 14, with a deduction of $2,00 per day for
each day's delay beyond 12 working days.
Frequency. Monthly. This seems best in a library adding
2,000 to 3,000 volumes a year.
Annotation is very desirable, as frequently a book's title
does not show its character It also serves to call attention to
books of local or timely interest.
Advertisements should be excluded if funds allow Many
merchants never advertise anything outside their own business,
and the library should follow the same rule Its dignity and
self-respect demand this.
Free distribution or sale Free by all means This is the
only way to get it into the hands of all readers. 1,200 copies
answer the ordinary demands in our city of 30,000 inhabitants
and a home circulation of over 100,000 volumes. It might be
well to fix a mailing price for copies sent by mail.
Value to the public. A list which can be used at home leads
to a more careful selection of books. A bulletin also gives
opportunity for the publication of lists on subjects which are,
or should be, of special interest to the public. The statistics
of circulation may not indicate that much use is made of such
lists, but they serve as a running advertisement of the educa-
tional intent of the library.
Regularity, promptness, and uniformity are as desirable in
a library bulletin as in any other periodical. A failure in either
of these points indicates either a lack of funds or of consistent
purpose in the management of the library.
BY GEORGE WATSON COLE, LIBRARIAN, JERSEY CITY FREE PUBLIC
LIBRARY
No public library that endeavors to keep up with the times
can hope to succeed without furnishing its readers with in-
formation as to its most recent accessions. This may be done
in several ways- by posting lists of new books; by a card-
catalogue for the public; or by printed lists. The disadvantage
of the first two methods lies in the fact that the readers must
come to the library to consult them, whereas, printed lists can
PERIODICAL LIBRARY BULLETINS 613
be carried away and consulted at all times and anywhere out-
side the library It is safe then to say that the printed list or
bulletin supplies information to a greater number of people, with
less inconvenience, and at a smaller cost, than can be done by
any other means. It is presumed that as fast as new books are
added to the library and catalogued they are put upon in-
spection shelves where the public can examine and handle
them, under proper supervision, and that they are kept there
until a bulletin is issued, or until they are crowded out by still
newer books This, in a measure, does away with the neces-
sity of posting lists or of a public card-catalogue, which at best
are but substitutes for the books themselves.
In taking up the order of topics laid down for the discus-
sion of this subject, we come first to their cost. It has been
the policy of the Jersey City Free Public Library to issue its
"Library Record" without expense to the library. In order to
do this it has started out with the assumption that such a pub-
lication furnishes one of the best possible means for advertis-
ing to be found in the community; for, unlike daily papers and
other periodicals, which are read and then thrown away, this is
preserved month after month for reference. We have there-
fore tried the plan of going to the printer or publisher and
interesting him in the matter, by showing him the excellence of
the sheet as an advertising medium, and engaging him to under-
take its publication; it being understood that he is to have
all he can make, over and above the cost of production, from
the amount paid him for advertisements. After several un-
successful efforts, we have at last found an enterprising printer
who is making it pay for itself and still give him some small
profit for his labors.
Before the outside cover was added to the "Library Record,"
the printers estimated that it cost them about $45.00 for an issue
of 3,500 copies. It contained 8 pages of 3 columns each, meas-
uring 10 x 8 inches excluding the running title. Our proposition
to the printer was to reserve 12 columns of the inside, including
the entire first page, for the use of the library; allowing him
to use all the rest for advertising purposes. We supply reading-
matter for any space which he is unable to fill with advertise-
ments.
One of our former printers has given the following esti-
614 GEORGE WATSON COLE
mate of actual cost in getting up the sheet as at present is-
sued :—
ESTIMATED ACTUAL COST TO PEINTER FOR AN EDITION OF
3,500 COPIES.
Stock— i. Cover, 48-lb. stock •••',/ $IO-°°
2 Paper (inside) 6o-lb. stock, supercalendered,
machine finished ... .1260
Composition— i. Catalogue and reading-matter. 12 col-
umns brevier (including ist page) of 2,500
ems to column. . .... 12.00
2. Advertising matter, 24 columns, (# inside and
4 pages of cover) 2400
Press Work — i. Corrections, making ready for press, and
locking up ... ... 400
2. Press work. . . . . . . 500
Binding — Folding, binding with wire, and trimming. . 3.50
Total, $71 10
Item No. 2 of "Composition" appears to me to require some
explanation; as it is here given the printer's figures may be
misleading Matter supplied in stereotypes, as well as adver-
tisements kept standing from month to month, and those leaving
much blank space, or fat, as the printers call it, would all tend
to lower these figures, The estimate, on the whole, I consider
a fair one
If the library expects to secure its own advertisements, and
receive pay for them, an additional amount of $10 or $15 should
be added to these figures for a reasonable profit to the printer.
The estimate of printers will, of course, vary somewhat accord-
ing to locality, competition, and capacity for turning out work.
So much then in explanation of the expense connected with
such a publication for those who have the problem yet to face.
As to the frequency of appearance, it would seem that once
a month is about a reasonable term. The Boston Public Li-
brary last year tried the experiment of issuing a weekly bul-
letin of additions, but after a year's experience, has given it up.
No other library, to my knowledge, has attempted a weekly bul-
letin. The Mercantile Library of Philadelphia, the Public Li-
braries of Milwaukee, Cincinnati, and Boston, and the libraries
of Harvard and Cornell Universities all issue quarterly bulle-
tins. The Public Libraries of Newark, Springfield, Wilkes
PERIODICAL LIBRARY BULLETINS 615
Barre, Cleveland, and Jersey City, and a few others, issue
monthly bulletins. The weekly period seems too short for
most libraries to make up a list of respectable size, and in three
months matter for too large a list is apt to accumulate; so
that, upon the whole, the monthly bulletin seems to be a happy
solution of the difficulty.
The disadvantage of numerous alphabets, which is neces-
sarily incident to periodical bulletins, is admirably solved by
the Cincinnati and Milwaukee public libraries, where, at the
end of one or two years, respectively, the bound volumes are
provided with an alphabetical index to their contents.
There is no question as to the usefulness of annotations, if
properly made, but as to their expediency, especially in a class
of work which is necessarily so ephemeral in its character as
the library bulletin, I have grave doubts. The bulletin at fre-
quent intervals must be supplemented by a catalog or a supple-
ment to it Again, annotations to be of the highest value, should
be very carefully prepared, and this requires more time than
the ever-busy librarian can give to the work, especially when a
bulletin must be put through the printer's hands every month.
As a matter of expense, and in the interest of careful and valu-
able work in this line, I should say 'don't' throw your annota-
tions away on the bulletin, but reserve them for the catalog.
The question of admission of advertisements has been fully
taken into consideration as far as our own practice in Jersey
City is concerned, so that but a word further need be said. I
should draw the line every time at the bulletin, saying "thus
far and no farther."
As to free distribution, that question is also settled, for us,
by our method of getting our "Library Record" printed. Even
if we had to pay for its printing, I believe it would be politic
to give it out freely to all patrons of the library. I cannot see
how an equal amount of money can be better spent in popu-
larizing the library, than in the free distribution of its lists of
new books.
Before closing I wish to say a word upon a point not down
in the list of suggestive topics which have been given for our
guidance in the discussion of this subject. It is one which, I
hope, will give rise to a thorough discussion. I refer to the
admission of such periodical publications of libraries as second-
616 CAROLINE M HEWINS
class mail-matter in the United States mails. I have made
two applications to the post-office authorities to get our "Li-
brary Record" entered as second-class matter, and the applica-
tion has, in each case, been rejected. It is a positive disgrace
that libraries cannot send these publications to other libraries
upon their exchange lists, as well as to others, without being
compelled to pay for them as third-rate matter. I should like
to know how many of the libraries here represented, that issue
periodical publications of this nature, have made application to
have them carried at pound rates and with what success. I
can see no good reason for excluding this class of publications
from the mail as second-class matter, especially when pub-
lishers are permitted to enter their paper-bound novels, issued
in series, in this class. I should much like to see some resolu-
tion, favoring the entry of all library periodical bulletins as
second-class mail-matter, passed before the adjournment of this
Conference
BY CAROLINE M HEWINS, LIBRARIAN, HARTFORD PUBLIC LIBRARY
The Hartford Library Association, stimulated by accounts
of advertising bulletins in the Library Journal and other pe-
riodicals, began to publish a I2mo quarterly in December, 1878
The advertisements were solicited by members of the Board of
Directors, and the receipts the first year were $104.12, and the
second $156.40, which a little more than paid expenses. At the
end of the second year, the Board decided that the time spent in
seeking advertisements was worth more than the money received
for them, and the expenses of the bulletin were paid out of the
library receipts until 1887, when we began to charge ten cents
a number, or twenty-five cents a year. The bulletin was printed
by the same firm who bound books for the library, and there
is no separate record of its cost in our printed reports. In
1887, the receipts, at ten cents a number, or twenty-five cents
a year, were $2&75, in 1889, $14-10; in 1800, $35.33; in 1891,
$25.89. Since opening the Hartford Public Library two years
ago we have received a little more than $300, and our expenses
have been about $100 more than that. We have therefore made
no money on our bulletins.
We have usually printed them once in three months, but
have sometimes "doubled up" numbers, and have always kept
PERIODICAL LIBRARY BULLETINS 617
the I2mo form with which we began, instead of the monthly
4X0 which has been adopted by many libraries. At one time we
investigated the cost of manilla paper, but found the difference
in cost so slight that we never used it.
We have always annotated our bulletins freely, and in al-
most every number have shown the public the resources of the
library on some special subject From 1878 to 1889 we printed
notes on Art, Africa, Summer books, French and German books,
English language, Children's vacation, United States govern-
ment, Christmas holidays, Going abroad, Longfellow, English
and American history for children, English literature, 1700-
1750 (suggested by a course of lectures), House-building and
house-furmshmg, Music, Architecture, Anatomy, physiology and
hygiene (to illustrate "First aid to the injured" lectures), Myth-
ology and folklore, History of Greece and Rome for boys and
girls, French and English history, 1600-1800, India, Electricity,
Education, Italy, Russia, Sociology, Spain, How to find quota-
tions, Connecticut, Cookery and housekeeping, Books for
teachers of geography, and Plays, charades and tableaux for
home acting.
In January, 1890, we began to print an author-list of novels,
in four numbers, with notes on those illustrating history or
life in different countries. This list was sold out soon after
we became a free library, and we reprinted it in one twenty-five
cent number, in the spring of 1893, after suspending the publi-
cation of the bulletin for a year. It has been continued irregu-
larly since then, one of the numbers containing m addition to
new books, a list of all m the library upon science and useful
arts, except those so old as to be useless to general readers;
others, all our books on education and fine arts, We have
printed in every number the percentage of different classes of
books circulated, and other items of library news, given tables
of contents, and paid especial attention to suggesting books lead-
ing out from or connected with our new ones, histories and
biographies for verifying historical novels, etc.
When we opened the Hartford Public Library we printed
a classified and annotated list of books for boys and girls,
which we sold for five cents, about half its cost. The edition
of a thousand copies was soon exhausted, and we have printed
a revised and enlarged one.
618 JOHN EDMANDS
One argument in favor of printing a monthly or quarterly
bulletin is that it prevents the public from demanding a full
and expensive printed catalog. At a fair estimate, three-fourths
of the readers who depend on a public library care for nothing
but novels, and the simpler a list can be made, the better they
like it. We do not even print book-numbers in our novel-list,
and require only authors and titles to be written on the call-
slips, as all our novels in English, whether translated or not,
are arranged alphabetically under authors with the Cutter num-
bers,
A second plea is that a bulletin keeps the public informed
as to new books much better than a card catalog with manu-
script or typewritten lists posted in the library. It is a medium
for conveying knowledge of current books to readers, who are
much more willing to study a pamphlet at home than to search
for and copy titles in a card-catalog.
Every number of a bulletin can be made to show the re-
sources of the library on some special topic. It can direct at-
tention to the best new books, and suggest for children's read-
ing many things not written especially for them. If a printing
or publishing firm will take it in hand as a business venture, it
often adds materially to the funds of the library; but it it has
no advertisements it must be sold at a price far below cost in
order to attract buyers, as in the Boston Public Libraiy I am
in favor of a merely nominal sum, say five cents a number,
unless a library has to choose between spending money for
printing or books. In that case, the advertising bulletin should
be adopted.
BY JOHN EDMANDS, IIBRABffAN, MERCANTILE LIBRARY OF
PHILADELPHIA
For some years it was the practice in the Mercantile Li-
brary of Philadelphia to insert, once a week, in a daily papert
a list of the principal additions to the library, with an occa-
sional article of special interest to readers. These lists did
not seem to attract much attention, and apparently did but
little good; their cost was about $200 a year.
In October, 1882, we began the issue of a quarterly bulletin
as a substitute for the weekly lists. This bulletin has been con-
PERIODICAL LIBRARY BULLETINS 6rp
tinned to the present time The number of pages has ranged
from sixteen to twenty. The cost is about $225 a year. For
several years the numbers were sold at 5 cents each, and mailed
to subscribers at 20 cents a year. The number of regular sub-
scribers ranged from fifty to one hundred, in addition to those
sold singly at the desk. We sent copies without charge to about
seventy-five libraries Since January, 1892, the bulletin has
been distributed to members of the library without charge,
The bulletin contains a brief title, with imprint, of nearly all
the books added to the library (including continuations), and
with the shelf-marks appended The titles, by authors only,
are arranged alphabetically under the twenty-two mam classes
of the library. Of many books the contents are given. In
many cases selected and original notes are inserted, to explain
the scope or the purpose of the book, or to give some intima-
tion of its merit.
A considerable space in each number has been taken up with
some special article. There have been Reading Notes, or pre-
pared lists, on Spencer, Webster, Luther, Gothe, Wycliffe, and
Columbus; and on Education, Indexes, Catacombs, Electricity,
Music, Currency and Finance, Income Tax, and Hawaii. The
bibliographies of Dies Irse and of Junius, are the fullest that
have appeared in print. The list of Historical Novels, which
was continued through seventeen numbers, from 1885 to *88&
was the most extended that had been printed up to that time.
The considerable time required for the preparation of those
notes and those special articles is believed to have been well
spent. A library is a great possibility for good In order that
it may actually be the good that is possible, there is need, be-
sides a live librarian, of some printed guide or introduction
to its contents. In view of the impossibility of having an up-
to-date catalog of a growing library, some means of giving
information as to new accessions, and as to special treasures,
like the modern bulletin seems imperative.
At one time our Board entertained a proposition made by
an outsider for the insertion of advertisements interleaved in
our bulletin, with the view of lessening the cost. The scheme
did not materialize, and the Board has not thought fit to enter
into the plan. It seems to me they have taken the right view
of the matter.
620 J. C. DANA
BY J. C. DANA, LIBRARIAN, DENVER PUBLIC LIBRARY
We have no printed finding-list except for fiction. In our
bulletin we print from time to time lists of additions, lists on
special subjects, and complete lists of one and another depart-
ment Several of these we sometimes reprint in a small pam-
phlet which we sell for 50. The expense of our bulletin to the
library is, perhaps, about what it would be if we printed each
month a book-list, with no reading-matter.
The special lists, and the reading-matter about our library
in particular, and about library work in general, and the con-
tinuance of something of the nature of a journal, are the re-
sults of considerations like these.
The journal itself advertises the library in the community
and especially in the schools. It is possibly a little more at-
tractive than a bare list would be. The special lists, over and
above the occasional lists of additions, aid in making attractive
other lines than fiction — and are especially useful m view of
the fact that we have no complete printed catalog.
The library notes, the descriptions of library work, the
suggestions about books and methods for village and school
libraries aid, we think, in increasing library interest through-
out the State. As yet there is no library commission in Colo-
rado. The State Superintendent of Public Instruction has no
funds or facilities for doing anything, of note, m the way of
library propagandism. Denver is Colorado, to a considerable
extent. The Public Library, in Denver, is the only library
there which is just now m a condition to put forth either money
or energy in spreading the faith.
It has seemed then, to us, very fitting that we should take
this duty in small measure on ourselves. We send our bulletin
each month to all high-school principals, librarians, and city
and county superintendents throughout the State.
We do a good deal of missionary work in other ways, and
it is impossible to say how much of the increase of interest
in libraries throughout the state—and the increase has been
very notable in the past few years — is due to the circulation
of our bulletin. We think it justifies the outlay in money and
time.
As I have intimated, the bulletin is not quite self-supporting.
PERIODICAL LIBRARY BULLETINS 621
The management of the business side of it is not in the li-
brary's hands. The labor connected with it— under this manage-
ment— is not very great.
Under ordinary library conditions my experience would lead
me to think that the best thing in the way of a bulletin would
be a series of leaflets, preferably small, containing each a short
list of additions or special books; annotated where possible,
and so brief as not to confuse or discourage the humblest and
most ignorant reader.
The bulletin of the Salem Public Library seems about the
ideal thing
BY WILLIAM H BRLTT, LIBRARIAN, CLEVELAND PUBLIC LIBRARY
In regard to the publication of library bulletins, the experi-
ence of the Cleveland Public Library is about as follows:
The library has not until recently attempted the publication
of any regular bulletin or periodical. In January of the present
year it began the issue of a monthly book-list, "The Open Shelf."
The expense of publication is a serious objection. The cost of
this, the page being about 2^4 by 6^ inches, is $7500 for an
edition of 2,000 copies of 48 pages with a cover (making 52
pages in all), or a little less than $i 50 per page.
As to the frequency of the publication, the librarian finds
himself between the Scylla on the one hand, of having his bul-
letins issued long after many of the best books have been placed
in the library, if he publish at too long intervals ; and Charybdis
on the other, of a rapidly accumulating pile of lists increasingly
inconvenient to consult. The choice probably lies between a
monthly and a quarterly issue. The Cleveland list is published
each month, while an alphabetically arranged list of the books
of the year is kept in a Rudolph Indexcr book.
The value of annotations to the entries is not doubtful,
and their admission can hardly be an open question except
where the increased cost is too serious an objection. No part
o£ our own bulletin has received so much favorable comment
from our readers at home
The question of admitting advertisements is a difficult one.
On the one hand they materially lessen the cost of publication ;
on the other they introduce a business element foreign to the
purpose of the publication and possibly distracting from it.
622 WILLIAM H BRETT
The plan now adopted in Cleveland, and which is a compromise,
is to admit advertisements of books and of things pertaining
to books and libraries, and no others These may fairly be re-
garded as of interest in connection with the prime purpose
of the publication. If a bulletin cannot be supported without
the publication of the ruck of advertisements, possibly it had
better be discontinued
As to their distribution, the plan adopted in Cleveland is
to sell them at one cent per copy in the library, on the theory
that a thing which costs nothing is not appreciated nor taken
care of. To those receiving them by mail a price is charged
which covers cost of mailing
The question of their value to the public is important. This
consists principally in furnishing a list of additions to the li-
brary for the use of its readers, and also as forming a con-
venient medium for announcements and news of any kind in
regard to the library. Our experience is so brief that it may
be regarded as in the experimental stage.
There is a question which is really a part of the last; that
is, the question of the right of the library to publish To issue
a periodical containing reading-matter and advertisements, as
well as book-lists, is practically to go into the publishing busi-
ness. The propriety of a library doing this depends entirely
upon the purpose If all other features are subordinated strictly
to the purpose of rendering the library attractive and useful,
there should be no question as to its propriety. If business
purposes are allowed to control it, it is manifestly improper.
ADVERTISING A LIBRARY
In a paper presented at the Philadelphia Conference
of the A.L.A., June 25, 1897, Miss Mary Emogene Hazel-
tine, at the time librarian of the James Prendergast
Free Library, Jamestown, New York, stressed the im-
portance of advertising a library. Various ways of
spreading abroad the knowledge of the riches of libra-
ries are discussed— chief among them being newspaper
advertising, posters and cards in public places and mills,
work for clubs and schools and personal work on the
part of the librarian.
A biographical sketch of Miss Hazeltine, who is now
the head of the Wisconsin Library School, appears in
Volume 2 of this series.
During the Crimean war, a French soldier, dying, gave to
the nurse who attended him a gift, something to be preserved
as a memento, she thought. After the war she returned to
France, carefully keeping the gift. Charmed with its singular
beauty and fineness, as soon as she was able she had it framed
and hung over the fireplace in her humble dwelling, that it
might be constantly before her, something to enjoy, and for
many years it cheered her, One day, some one entering her
abode noticed the little ornament so honored in the cottage,
and inquired concerning it. Then she did learn that the beau-
tiful token was a note on the Bank of France of the highest
denomination, and that during all her years of poverty and hard-
ship she had been rich but had not known it.
The free libraries in our cities and towns adorn them, in
truth, as the framed bank-note adorned the cottage of the
French woman; but far too many in every community regard
the library merely as a decoration, an ornament, a very proper
and "nice" thing to have in the town, and fail entirely to under-
stand that it is for their enrichment.
624 MARY EMOGENE HAZELTINE
To spread abroad a knowledge of the riches of the li-
brary, helping the people to understand and appreciate that
its wealth is for their use and profit and enjoyment, and not
merely an ornament, is the duty of the librarian. So we will
agree at the beginning that the object of library advertising is
to convey to all the community a knowledge of the whole li-
brary. This can be accomplished in several ways, chief among
which are newspaper advertising, posters and cards in public
places and mills, work for clubs and schools, and personal work
on the part of the librarian.
The local newspaper is doubtless the best advertising medium,
for it goes into the homes, and the messages from the library
gain an audience at any rate. Whether the people read the li-
brary article, for library advertising is reading matter, not dis-
play form, depends largely on the article itself and its place
in the paper.
In advertising through the newspapers, it is well at the very
start to have a thorough business understanding with the man-
ager of the paper Ascertain what will be published for you
as news, — that is, free of charge, and what must be paid for
at regular advertising rates. In general, all articles and items
concerning a library are published free of charge, being con-
sidered as news and of especial interest to those who read the
paper. But if you advertise a money-making entertainment to
raise funds for your library, it must be paid for, as news-
papers do not consider such things as news for free publica-
tion, even in behalf of a free library
Then, as a matter of courtesy, arrange with the editor on
what days he would prefer to receive copy from the library.
We have found that on certain days of the week special mat-
ter fills the columns of the leading, while there is only chance
news for the other days. Know the days that the paper has
copy assured it, and plan your articles for the days that are
less crowded, so winning the good will and special regard of
the editor Saturday is generally a day of much news, and it
is also the day that the paper is best read, for there is more
leisure. Yet it is advisable to have an occasional short, pithy
article from the library in the Saturday issue, even though the
columns may be crowded with other matter, for it will reach
more people and be read more carefully than other days.
ADVERTISING A LIBRARY 625
Then it is satisfactory to have an understanding with the
editor concerning the space to be given library articles. Our
leading local paper has eight pages; the fiist page gives the im-
portant telegraphic news and local events of greatest interest,
the fifth and eighth pages give the locals, the fourth the edi-
torials, and these four pages are glanced over, at least, by all
who pick up the paper. The second and third pages are plate
matter, while the sixth and seventh are scattering, with some
plate matter, neighborhood correspondence, council proceedings,
and a few local matters crowded off the othei pages. It can
be seen from this single example that certain pages of every
newspaper are more sure of a reading than others, from the
very nature of their contents, and whenever it is possible news
from the library should appear on these pages.
The merchant, in advertising, recognizes the importance of
preferred space, and has the privilege of buying whatever he
desires. But since library advertising is published free of
charge as reading matter, you cannot dictate as to space. Gen-
erally we say nothing about the space that the library item shall
occupy, but occasionally when we have something of unusual
importance or interest, we ask as a favor that the article may
be well placed, and our request is always granted. I feel espe-
cially complimented when the library is given space on the first
page, for an article there will attract attention and its head-
lines will be read at any rate Last fall our lists of books on
the money question was published on the first page, while an
editorial accorded on the fourth page advised all to read the
books suggested in the list. We have never had so many calls
for books published m a reading list, as we had for books on
the money question on the days immediately following the
appearance of the list on the first page of the paper. We no-
tice also that when lists of new books are published, the demand
for them is greater or less depending on the place where the list
appeared.
Perhaps you wonder that I dwell at such length on what is
apparently a small part of library advertising, but my experi-
ence has been that success waits on careful attention to these
details, and a full understanding of existing conditions.
After the arrangements of business and courtesy have been
adjusted, the next important consideration is, who shall write
the articles that appear in the papers concerning the library.
626 MARY EMOGENE HAZELTINE
You will find that you must do most of the writing yourself,
if you wish the library adequately kept before the public, thus
adding the work of a reporter to many things that have come
to be part of the librarian's profession. It is true that the
library is not yet on the assignment books of the newspaper
office; places of amusement, the police court and the trains are
visited regularly by the reporters, but the library is only occa-
sionally honored by them; when other news fail they remem-
ber it. So the library would only have spasmodic mention if
the reporters were depended upon for all o£ its notices.
Whatever appears in our papers concerning the library we
prepare ourselves for the most part, thus gaining not only a
frequent notice in the columns of the paper, but the statements
made as we wish them, for however well intentioned the aver-
age reporter may be, he cannot write an article that involves
professional knowledge technically correct; since he is not of
the order. For the end of correct representation, ministers
often report their own sermons for the local papers, and lawyers
would do well if the court proceedings that find a place in the
newspapers were at least revised by them Not long since a
reporter gave a very wrong impression of a trial in one of our
county papers, because he did not understand the technicalities
of the case. At the suggestion of the editor, all of the articles
that are supplied by the library are signed, to prove them
official. I use simply the signature, The Librarian, and three
years and more of communicating with the public over this
signature proves to me the wisdom of its use, for the com-
munity has learned that it speaks with authority concerning
the ways and means of the library. But library news that
comes always from one source has a sameness that is monot-
onous, so let the reporter help in the work all that he will,
or all that you can persuade him to. Do not send him away
without some news whenever he calls; suggest various items
that can be written up briefly under the leader, Library Notes,
or let him wander about the building as he pleases, to gam ma-
terial by observation for "a story."
If there is more than one paper in your community furnish
library news for all of them. Probably one journal will be su-
perior to all the others and read by more people; the bulk
of your news will doubtless go to this, perhaps for the very
ADVERTISING A LIBRARY 627
reason that it is a larger sheet and can give you more space.
But do not slight any of the papers, rather, make them all
the friends of the library; this can be done not only by pro-
viding copy for them all, but by dividing your job-printing
among them The newspapers are very glad to grant favors,
and it is but fair to patronize them when there is paid work
to be done.
Having decided and arranged to communicate with the pub-
lic through the newspapers, the great questions are, what shall
be advertised, and how can advertising matter for frequent
notices be assured.
Lists of new books published at short intervals have served
most effectually in increasing and keeping our patronage. To
explain how we arrange for the frequent publication of new
books I shall be obliged to let you into a secret regarding our
buying. We have no bookstore in our town large enough or
sufficiently well organized to supply a library, except to meet
the demands for books of the day, so we buy directly from
New York, and to save shipping charges and freight buy a large
invoice several times during the year. If we placed in circu-
lation at one time all the books purchased in an invoice we
would have new books only two or three times in the course
of a year, which would not serve to sustain a living interest
in the library. We make a selection of those that are most in
demand— the popular novels, books of travel, the latest sci-
entific works, of books that are needed by some study or read-
ing club — enough to make a list of 20 or 30, and after cata-
loging, we place them on an open shelf in the reading-room for
general inspection before publishing a list of them in the daily
paper. The understanding is that at nine o'clock on the morn-
ing following the publication of the list the books can be drawn
for home reading, and patrons will often come half an hour
early to secure a desired book.
I have found by experience that it is wise to issue books
from our store-house with some method, perhaps choosing all
the travel for one issue, the biography for another, the United
States history for a third, with some books in minor classes
and always a little fiction to give the necessary variety. My
object in issuing books of a kind together is two-fold. First,
the published list has the continuity of a catalog, for it is printed,
628 MARY EMOGENE HAZELTINE
even in the newspaper, in regular catalog form, with author,
title and call number, and serves the public in lieu of a regular
bulletin, for many cut the lists from the paper and paste them
in their finding-lists, so keeping their printed catalog up to
date.
Secondly, it is our custom to publish some notes or re-
views concerning the new books, and these are more effective
when there is a continuity of subject. Generally these remarks
introduce the list of books, being a case of placing the moral
first, that it may surely be read I refer to the different books
in the list "below," saying a certain one is "especially interest-
ing," while another will be found "very timely;" that all have
heard of "this" book, and will be glad to know that it can be
found in the library; that of a certain author we have such
and such books, but his latest book has been added, and will be
found more interesting perhaps than any of his others; some-
times I write a short review of a book, the purpose of it all
being to call attention to the books, especially to those that
might be overlooked because their titles are not suggestive
or attractive I do not print long notices, as they would not
be read, and as too much information leads the people to think
we consider that they know nothing about the new publications
for themselves, or do not keep in touch with the times.
Headlines are of the greatest consideration in connection
with any matter for publication The word new seivcs as a
magnet always— New Books of Travel at the Library; Invoice
of Books on United States History; The Latest Books on Elec-
tricity Ready for Circulation at the Library, etc , etc.— for head-
lines suggest themselves if the subject matter is well arranged,
I find that besides writing the articles for publication it is
well to look to the proof-reading also; in fact, it is very im-
portant, especially in lists of new books, because the composi-
tors do not understand the algebra (as they call it) of the
Dewey system, and make woeful work of call numbers, the snarl
of v/hich the proof-reader does not always untangle Besides,
if writing for the newspapers is new to you, it is advisable to
see your copy in cold print, for often it seems very different
than it did in your own writing, and a few changes may greatly
improve it. I make it a point to leave my copy with the city
editor a day in advance of its publication, so it is early in type,
ADVERTISING A LIBRARY 629
which gives me ample time to read the revise carefully. Two
years ago our leading newspaper introduced linotype machines,
and we have arranged to have all the type of the new book
lists saved; when we are ready to issue a supplement much of
our work is done We pay interest to the printing company
on their investment in metal for the type, and will pay for
paper and press work when the supplement is printed. In
this way we save not only time, but money.
And yet another point regarding the publication of new books
is in relation to the internal economy of the library. We have
found it wise to advertise the circulation of new books for days
that we are less busy, which is the middle of the week. Creating
a demand for new books on dull days equalizes the work, which
is essential in a library with a small force.
Once I made the serious mistake of placing a notice in the
paper that an invoice of books had arrived from New York
and would soon be issued. I regretted that statement, and re-
solved never to again advertise merely for the sake of having
something appear about the library. Patrons would ask daily,
"When will the new books be ready?" "What are some of
the new books?" "Can't I have a new book to-day?" — so mag-
netic is anything new! So much time was consumed answering
questions that it took much longer to catalog the books than
it otherwise would have done. But we profit by mistakes, and
out of an annoying experience I warn you, do not let the public
know that you have received new books until they are ready
for inspection.
While new books serve to advertise a library and make it
popular, other things are necessary to make its full value known
and appreciated. Reference lists on timely topics always bring
their share of patronage. I remember the first reference list
that we published was on James Anthony Froudc, at the time
of his death; not a popular subject, but it was a topic of the
day, and we were endeavoring at the time to make known the
wealth of the library in all its departments. The paper con-
taining the list was issued at five o'clock in the afternoon and
before the library closed that evening there were four calls from
the list by students who were delighted to know that they could
secure those books.
In publishing reference lists the one thing to remember is
to have them timely, and this I can not make too emphatic.
630 MARY EMOGENE HAZELTINE
If your list is not ready and must follow rather than lead a
movement, save it until next time. It is not so much the article
as its being well timed We find that our regular patrons watch
for the reference lists; their interest in the library is main-
tained as its possibilities are revealed to them, and it is as neces-
sary to keep patronage as to gain it.
But new books, and reading lists of attractive books and ar-
ticles on current topics are not enough to reach all in a com-
munity, by any means; there will still be a goodly proportion
that know nothing and seem to care nothing about the library.
As merchants have bargain-days, which they advertise exten-
sively to bring out the people, so libraries can arrange special
attractions to win the unknowing and unappreciative public.
Special attractions have aided materially in spreading abroad a
knowledge of our library and have brought us the most returns
for advertising. A year ago we had thirty water-colors of
F. Hopkinson Smith on exhibition m our art gallery for two
weeks. I learned from Mr. Smith in February that we night have
the pictures the last of April or first of May, on their way
back from western cities to New York. From that date in
February until the pictures came in May, something appeared
in the papers on an average of every ten days, about Hopkin-
son Smith or his pictures. One week it would be a press no-
tice of his pictures, the next a review of his latest book, then
another art criticism from the press, and so the notices alter-
nated Marked copies of the papers were sent to the several
newspapers in surroundings towns, with a note accompanying,
asking the editor to copy or at least make note of the date
and place of the Hopkinson Smith water-colors. During the two
weeks that the pictures hung m our gallery 3000 people viewed
them— as many as we could well accommodate. Of those 3000
visitors, most of them residents of the city, many told me, "This
is the first time I have been in the library, but I do not mean
it shall be the last," and in truth they have become regular
patrons. During the exhibition we published lists of books on
art and architecture, also on Constantinople, Venice, and Hol-
land, for the pictures were painted in these places.
There are many special attractions that can be arranged for
libraries. Poster exhibitions have been popular both in large
and small libraries, also exhibitions of art-works and photo-
ADVERTISING A LIBRARY 631
graphs. Amateur photographs proved very popular in one li-
brary after vacation days were over, while some have been for-
tunate enough to have loan exhibitions of books and pictures,
or both. Something can be arranged in every library, but it
is always to be remembered that the success of any special at-
traction depends on the advertising. Talk about it in the pa-
pers, not so much as to appear ridiculous, but enough to let
all know about it and remember it long enough to come. I know
for a fact that we gain many regular patrons from those who
come at such times.
We found that few m our community understood the use
of "Poole's Index" or of our dictionary card catalog. A "mag-
azine day" was advertised, and to all that came I explained the
use of the different indexes, letting all work out some references
for themselves, and I never saw people more astonished and
delighted than were those who thus learned that there was a
key to unlock the stored wealth of the magazines. In like man-
ner the card catalog was explained, to the wonder of all, who
thought that it required a course of study to use it Of course
we are constantly explaining the use of these helps, but I have
found it not a bad idea to have a day devoted to each of them
once a year, that their names at least shall be heard in the land
and their existence known.
This spring our special attraction was "travel day," which
grew into several days to accommodate all that came It de-
veloped from the demand for books of travel, which in turn
was created by the departure for Europe of a party of 20
or more of the townsfolk. All their friends immediately de-
sired to read about the sights of the other continent and fol-
low them by proxy. It occurred to us at the library that it
would be pleasant for the stay-at-homes if they could see and
handle our books of travel and make their selections for sum-
mer reading from the books themselves. We cannot give the
public access to the shelves because of Ihe plan of our building,
so on the tables in the reading room, giving a table to each
country, we spread all of our books on European travel, to-
gether with magazine articles, and pictures from our collection
of mounted prints. We made the room as attractive as pos-
sible, posted leaders to indicate the route from table to table,
furnished paper and pencils for notes, and gave personal attcn-
632 MARY EMOGENE HAZELTINE
tion to all who came. Those who travelled with us — and we
had several hundred passengers — not only enjoyed the books
and pictures during the few hours that they stayed, but made
notes of books that they wished to read. I am glad to report
that many lists of books of travel, made on our library paper
during those few days, appeared as call slips at the delivery-
desk. We advertised this "travel day," extensively, though not
long in advance, for it was a sudden thought and had to be
carried out quickly. Because of short notice, we did not fully
explain what it should be, but aroused the curiosity of the pub-
lic, which offered a variety in our advertising form.
It is well to arrange special attractions for dull seasons,
for the same reason that it is best to advertise new books for
the less busy days of the week, namely, it equalizes the work
at the library, and keeps up the interest of the community in
the library.
But only new books, timely reference lists, and special at-
tractions, are not the only things that will interest the public
The chief facts of the monthly report will prove the worth of
the library, especially if a statement is made comparing the
circulation, use of reference-books, attendance in the reading-
rooms, etc., with the same month of the previous year, provided,
of course, that the comparison shows an increase. My annual
report to the trustees is published in full in the papers, also the
leading facts of the quarterly reports. Gifts to the library
should not fail of proper mention in the daily papers, furnish
advertising matter that it is needless to discuss this point fur-
ther.
Though we depend on the newspapers very largely to herald
the library in the community, we do not neglect other agencies,
and among these are posters in public places. We have factories
in our city employing many hundred operatives, whom we wished
should know about the library. We had several hundred pos-
ters printed as attractively as possible, with a cut of the library
at the top of the card and capital letters in red. We endeavored
above all to make it plain that the library was free. One of the
trustees suggested that the following sentences be given a promi-
nent place : "Books may be taken home, There arc no dues or
charges except for books kept over time," "Tell them honestly,"
he said, "just when a charge will be made, even though they may
ADVERTISING A LIBRARY 633
never be obliged to pay a fine; you will find people a little sus-
picious of anything free, because they have learned from ex-
perience that 'free' often has a string to it in some way to
catch their nickels and dimes." No doubt you have noticed the
truth of this, that it is difficult for all the people to conceive that
the library is really free to them, without any cost. These
posters were placed, by permission of the proprietors, in the
different factories, where the employes in passing in and out
would be sure to see them. I am convinced that they have
brought the library much patronage, for whenever an applicant
has given his occupation as "Employed in factory," we
have asked if the card telling of the library had been read,
and almost without exception it had served as the introduction
to the library. We have also framed notices concerning the li-
brary in the post-office and hotels.
After all this communication with the public, there still re-
mains personal work, which is one of the surest ways of bring-
ing people to the library. This means that as a librarian you
must give your whole self to the work There is not a com-
munity now, I believe, that has not a study or reading club
Attend one of the meetings of the club, and if you are not a
member you can secure an invitation to attend a meeting, and
offer the co-operation of the library Offer to help them with
reference lists, and to place a certain shell or section of the
reading-room at their disposal, where the books that their pro-
gram calls for can be kept together and renewed when neces-
sary. If some of the club members cannot come to the library
let the books be sent to them. The patronage of a study club
creates a demand for better reading.
Go to the schools and tell the young people about the library
and its treasures, many of which arc especially designed for
them. Be willing to be questioned about the library at any and
at all times At first I mentally objected when I was stopped
on the street, questioned in stores, at church, at receptions,
wherever I happened to be, about the library, but I soon found
that people were sincere and really wanted to know, so long
since I willingly gave information at any time and place, but
I make it a point never to broach the topic of the library
myself.
Then you can help others to advertise. A merchant came to
634 MARY EMOGENE HAZELTINE
the library seeking the picture of a May-pole for a May-day
advertisement. After the picture had been found his attention
was called to Chambers's "Book of days," which so delighted
him that he ordered the volumes for his own library, saying
that the books would give him many hints for timely adver-
tisements. The same merchant was so greatly pleased with
one of our books on the tartans of Scotland that he advertised
an invoice of plaid woolen dress goods by the names of the
plaids, which he found by comparing the goods with the colored
plates in the book.
With all this advertising outside the library to gain pat-
ronage, and to create a demand for the best reading, advertis-
ing inside the library must not be overlooked. This includes
bulletin-boards, black-boards, and other devices, mention and
description of which exceed the limit of this paper.
The secret of library advertising, as Miss Stearns said last
year, is "keeping everlastingly at it," or as the proprietor of a
great factory in New York believes, and has constantly before
him on his desk, "S. T. I. and W.," which he translates to all
who inquire as "Stick to it and win."
ADVERTISING A LIBRARY
Miss Lutie E. Stearns, of whom a sketch appears in
Volume 1 of this series, was at the time of this paper
connected with the Milwaukee Public Library. It was
prepared for the Cleveland Conference of the A.L.A.
and read there September 3, 1896,
W. D. Howells, in a recent article on "Advertising" in
Harper's Weekly, says : "I wish that some one would give us
some philosophy of the prodigious increase of advertising with-
in the last 25 years, and some conjectures as to the end of it all.
Evidently, it can't keep on increasing at the present rate. If
it does, there will presently be no room in the world for things ;
it will be filled up with the advertisements of things. Before
that time, perhaps, adsmithing will have become so fine and
potent an art that advertising will be reduced in bulk, while
keeping all its energy and increasing its effectiveness. Or per-
haps some silent, electrical process will be contrived, so that
the attractions of a new line of dress goods or the fascination
of a spring or fall opening may be imparted to a lady's con-
sciousness without even the agency of words. All other facts
of commercial and industrial interest could be dealt with in
the same way. "A fine thrill," he continues, "could be made to
go from the last new book through the whole community so that
people would not willingly rest till they had it. Yes, one can
see an indefinite future for advertising in that way. The ad-
smith may be the supreme artist of the 20th century."
Until human ingenuity has solved the thrill problem, we li-
brarians must be content, to a large extent, with the efficacy
of that most powerful of modern civilizing agencies— printers'
ink.
Our president, Mr. Dana, has said, "Business runs the world;
or, the world gets civilized just as fast as men learn how to
run things on plain, business principles,"
Advertising is one of the recognized departments of busi-
ness. Advertising is not an experiment, nor is it a business side
636 LUTIE EUGENIA STEARNS
issue; it is a business necessity, to be studied and experimented
upon as studies and experiments upon the other departments
o£ business economy.
The importance of judicious advertising should suggest it-
self to every wide-awake librarian, m her endeavor to reach
every man, woman, and child in her city or village.
There is no stratum of society not reached and influenced by
some form of advertising. "Nine-tenths of the world would
rather be interested than educated, and the other tenth likes
to be interested too." The librarian, then, must first interest the
masses, to bring them within her doors, and then attempt to
educate. "She must first capture the eye. The eye is the sen-
tinel of the will. Capture the sentinel and you will capture the
will. The feet follow the eyes." It is the untiring, unremit-
ting, keeping - everlastingly - at - it - and - never - taking - no - f or-
an - answer appeal to the eyes of the people that will bring them
within your portals.
But to do all this, the advertiser must be a student of hu-
man nature and human needs. Of all mediums for reaching
all classes, the greatest for local use is the newspaper. People
will read the newspapers, for that is what they buy them for.
Good advertising is good reading.
To the disbeliever in newspaper advertising, the confidence
in it displayed by the great merchants and manufacturers must
be incomprehensible Note what enormous sums are spent in
that way, and the care and ability bestowed upon the prepara-
tion of announcements. The arts of the painter and the poet,
the descriptive writer and the mechanical engraver, to say
nothing of the individual talent of the advertisement-writer, are
daily employed in advertising.
Through all this, "every advertiser is trying to tell the world
his business, to do more business with the world." Ordinarily,
people think of advertising only as it is exemplified in the news-
papers, magazines, bill-boards, and other openly avowed media,
and classify it under dignified or undignified sensationalism.
All this is publicity, it is true, but in our interpretation of the
word advertising we must adhere to its original meaning— to
advertise, to inform; advertising, dissemination of information;
an effort to cause others to know.
The librarian who asserts that he does not believe in ad-
ADVERTISING A LIBRARY 637
vertising has only to glance at the sign above his doors and the
catalogs and bulletins on his counters. What are all these but
advertisements of the location and contents of his library?
But a catalog within a library never brought a man to it. That
must be accomplished by some outside agency
There is a type o[ sumcient-unto-thc-day-is-thc-circulation-
thereof librarian who does not believe in using business bail
He is content to try to raise the standard of the elect within
his doors, and aims at culture rather than general happiness.
If there is a decrease in the yearly circulation he complacently
attributes it to the reign of the wheel, and makes no attempt
to recruit his ranks from those of more sedentary temperament.
If you suggest that advertising is the oxigenic accessory which
will promote or inflate his circulation, and that an alluring col-
umn of library notes published regularly might stem the falling
tide, he complacently tells you that he did insert a list once on
the "Equipoise of Europe," and suggested that it might be cut
out and be used as a call slip at the library, but that no one
used it — and he regards this sporadic attempt as a sufficient test
of the whole question.
Notwithstanding his antipathy to special lists, these are the
most common forms of library advertising used in this country
to-day. Many libraries publish lists weekly or oftener, on spe-
cial topics, or recent additions; and then are often disappointed
to find the lists so seldom used at the library. But the reason
is not far to seek Many a reader sees the list on Monday,
but is deterred from cutting it out on account of its being the
most recent paper He forgets all about it Tuesday, thinks
about it Wednesday, and looks for it then. The Monday paper
is lost, and the Wednesday paper does not contain it. Now,
there is a way out of the difficulty, and one by which any li-
brary may have much of its printing done free of charge.
When you send a list to the newspaper, send with it a re-
quest to have the type saved for further use. Ask your editor
to take the type composing the list to a small job press, and
have him strike off 500 or 1000 copies or more foi your use.
The only expense involved in this will be the cost of the paper
and the pressman's services, which generally amounts to about
$1.50 per thousand copies Many newspapers are willing to
perform this service for the advertising which it brings if such
a heading as the following is used in the list :
638 LUTIE EUGENIA STEARNS
MILWAUKEE PUBLIC LIBRARY
CALL SLIP.
FUZJWSHED BY THE COURTESY
-OF-
THE MILWAUKEE JOURNAL
Watch The Journal for Library Notes and Lists
We can see no reason why what are termed display ads
such as those so skilfully used by Mr Kates, of Philadelphia
Branch No. 5, should not be used by the larger libraries. Each
of Mr. Kates's advertisements takes up a half side of a news-
paper. One of them advertises the location of the library and
the places where application blanks may be obtained Another
half side has to do with the catalog and manner of using it.
A third gives a list of the periodicals which the library contains
Then there is the subject of trade journals. A list of books
on electricity was published in a motorman's bulletin, in Mil-
waukee, and a cordial invitation was extended to the overworked
men to become patrons of the library. As a result, the number
of such men patronizing the library was increased many fold
Some time ago, Miss McGuffey, of Boston, suggested in the
pages of the LIBRARY JOURNAL that it might be a good idea for
librarians to advertise in street-cars Mr. Peck, of the Glovers-
ville (N. Y.) Library, is the only one that we know of who
does this We can see nothing undignified in a street-car placard
reading, "Get a good book at the Free Public Library/' or,
"Tired out? Get the 'Prisoner of Zenda' at the Free Public
Library."
From Mr. Peck we have received a sample placard which
is put up in the hotels and depots ot Gloversville, advertising
the public library and extending a cordial welcome to the weary
wayfarer.
He who doubts the efficacy of the placard should profit by
the experience of the Buffalo Library. Shortly after the open-
ing of the new Children's Department, which was heralded by
ADVERTISING A LIBRARY 639
a most tasteful announcement, the authorities had a 10 x 125^
inch card printed in attractive red letters reading,
Boys and Girls.
A room for you in the Buffalo Library.
Books for you to read
Pictures for you to look at.
Maps for you to put together.
Magazines for everybody.
Some one to tell you stories.
Bring your little brothers and sisters.
Come and enjoy your room at the Buffalo Library.
Cor, of Washington St, and Broadway
These placards were sown broadcast over the city. Missions,
hospitals, homes, orphan asylums, fresh-air establishments, drug-
stores (to attract the soda-water customers), candy-stores — all
gladly offered hospitable windows and wall spaces. Newspa-
pers posted them where the boys who came for the papers would
see them; mission Sunday-schools and charity organizations co-
operated heartily in tacking them up and suggesting where others
might be of use; and what was the result? A postal card from
Miss Chandler, of the Buffalo Library, reads as follows:
"Cards were out Friday and Saturday.
"Result No. I. — Monday and every day since overflow meet-
ings have been held in the adjoining committee-room.
"Result No 2 — A steady current of extra tables and chairs
from all parts of the library upstairsward.
"Result No, 3 — More small furniture ordered
"Result No 4. — More dissected maps ordered and more ani-
mals sliced.
"Result No. 5 — really No. i — The happiest children any-
where to be found."
And then there is the power of the bulletin board. As a
sample of what may be done in that direction, I quote from a
personal letter from Miss Helen L Coffin, of Aurora, 111., a
graduate of the Armour Institute Class of '95. Miss Coffin
writes : "When I found myself back in my home library again,
as reference librarian, I remembered the lecture on library ad-
vertising and after adding 'Advertising manager* to my titles,
started out to see what I could do.
640 LUTIE EUGENIA STEARNS
"Briefly, this is what I have accomplished. I took one li-
brary wall for a bulletin board, and here I keep various and
sundry lists, changing them often, using signs, big letters, col-
ored inks, pictures, catchwords— any and everything to attract
attention. Half of the space is our picture gallery— mounted
photographs, portraits, views, etc., clipped from book reviews,
catalogs, etc., with lists of our books to which they reEcr These
are also changed frequently and are perhaps our most popular
advertisements. Just at present, the walls contain complete
lists on music, including musical novels, electricity, mechanics,
astronomy, metals, selected lists on birds, insects, bees and flow-
ers, summer and house-keeping, Mrs. Harriet Beecher Stowe,
summer sports, and Alaska.
"The list on Alaska asks most solicitously, 'Hot? Then
come to Alaska,' and is illustrated by pen-and-ink-sketches,
transferred by means of tissue-paper from the books cited,
Whenever possible, I head a list with an appropriate quotation.
For instance, at the head of a list for housekeeping is 'Who
sweeps a room as by God's law makes that and the action fine,'
from George Herbert, and I find an interest awakened in the
quaint old poet, because he chose such a lowly subject, I
cut the elephants, horses, trapezers, lions, etc., from the posters,
mounted them with lists of books on those subjects, posted them,
and waited for the boys. They came in droves. The list was
kept all winter, the books were always out, and our life of
Barnum, heretofore left to dust and introspection, had to be re-
bound.
"In addition to this bulletin, I have kept lists posted in our
two high schools, Y.M.C.A. and Y.W C.A. rooms, C, B. and Q.
car shops, and Electric R R power-house; made lists for the
various reading and study clubs and vacation lists for women
and children ; published lists for the University Extension course
in the daily papers ; spoken on library aims to both high schools,
and have given a ten-lesson course in library science to the
West Side High School. Next year—but my plans are too
numerous and I will not trouble you with them now."
This is the reign of the poster. Posters minister to two
great passions of the age—the taste for decoration and the de-
mand for publicity. Poster shows have drawn many persons to
libraries for the first time. Our library uses posters in its cir-
ADVERTISING A LIBRARY 641
dilating department to hide unsightly walls, to give the public
something cheerful to look at, and to advertise the circulating
copies of books and magazines, "Do posters post?" Most cer-
tainly, when used for advertising purposes.
Among the many minor advertising devices may be men-
tioned bookmarks Mrs. Sanders, of Pawtucket, R.I, has a
very neat little book-mark headed, "When in doubt, consult
the public library." The expense of printing is borne by a
local store which puts a simple advertisement on the back Mrs.
Sanders attributes a recent increase in circulation and interest
in the library to this talisman.
Calendars could be used to good advantage, especially the
ake-a-day-off kind, in which books could be suggested for
days, holidays, etc.
Time does not permit us to take up other forms of adver-
tising than those through the medium of printers' ink. It
should ever be borne in mind, in conclusion, that advertising
will bring people to your library, and then its mission stops.
Then success depends upon the service within your doors. All
the advertising that you can contrive, even though it speaks
with the tongues of men and angels, will not offset a hard,
imperious, domineering, or condescending spirit within the li-
brary. There should be an indefinable something in the ap-
pearance of your library to draw people in and an atmosphere
most persuasive in keeping them there and making them long to
return. Neatness and order and a certain amount of quiet are
of course desirable; but it is submitted that there may be a
certain amount of orderly disorder, which bespeaks life and
business. The popularity of your library depends largely upon
your assistants. The wisdom of Solomon, the patience of Job,
the tact of a politician, unvarying courtesy, unremitting energy,
concentration, the ability to judge character, and above all,
common sense, make for all that is good in library service,
With all these conditions fulfilled, happy then indeed is the
lot of the librarian who can say with our friend, Miss Garland,
of Dover, that "Like the immortal Mellin's Food we are ad-
vertised by our loving friends."
THE RELATION OF THE LIBRARY TO THE
OUTSIDE WORLD; OR, THE LIBRARY
AND PUBLICITY
The following paper on the subject of library pub-
licity was prepared by Marilla Waite Freeman of the
Louisville, Kentucky, Public Library, and was read at the
Indiana State Library Association, November 3, 1908.
It was accompanied by a small exhibit of book lists,
dodgers and other illustrative material.
A biographical sketch of Miss Freeman, who is now in
charge of the central library of the Cleveland Public Li-
brary, appears in Volume 4 of this series.
The essential point of all the public library stands for is ex-
pressed in this phrase— the relation of the library to the outside
world. This relation is the touchstone of success, By it we
are tested. It matters not how classically correct the library
building, how carefully chosen the collection of books, how
letter-perfect the card catalog; if the outside world is not
drawn irresistibly to our building to struggle with our card
catalog, to read and use our books, then we are merely orna-
mental nontax-paying cumberers of the ground. What we
need in such cases is something analogous to the social con-
sciousness of which we hear so much— a library consciousness
which shall wake up, take account of itself, and bring itself into
vital relations with the outside world.
We librarians need to ask ourselves searching questions now
and then. What is the purpose of our library? Is it fulfilling
that purpose? Are we making an adequate return to the com-
munity on its library investment? Does every one in this com-
munity know that the library has something for him? Has it
something for every one? If not, is it willing to get it? How
are we making this known?
For the purpose of to-day's discussion we will concentrate
some of these questions into three: What do we wish the pub-
644 MARILLA WAITE FREEMAN
lie library to stand for in our community? How shall we bring
this about? and, How make it known?
I suppose we shall agree in desiring our library to be, per-
haps first of all, a center to which all kinds of people will
naturally turn whenever they "want to know." There is the
amateur fanner ambitious to raise poultry after the most ap-
proved methods; the investor interested in the new lithographic
stone quarries, who wishes to learn the sources and quantity
of the present supply; the mother who doesn't know where to
send her daughter to college; the young mechanic who would
like to read up on socialism; the stenographer who feels the
need of a wider knowledge of the English language and lit-
erature; the young woman who wants to "do something," but
doesn't know how nor for what to train herself; the inventor
who wants to find out if any one else has already patented
his contrivance for a self-filling fountain-pen. These are all
actual instances of the inquiring mind; a hundred more will
occur to us. They are all problems upon which even the small
library, if it has an alert and thoughtful librarian, may at-
tempt to give aid. At least six of the questions noted may be
answered from material which the library may possess free
of charge; three from government publications free to every
library. For the aspiring young people who in every community
are groping their way to the choice of an occupation, light may
be thrown by the questions, the suggestions, contained m the re-
markably interesting circulars and other publications of the new
Vocation Bureau, which under the forceful leadership of Prof.
Frank Parsons has its executive offices at the Civic Service
House, Boston.* True, it is not an easy task for the librarian
to conduct for all inquirers such a bureau of information as I
have indicated; it requires limitless patience and large sympathy,
quick intelligence, endless zeal in securing material, familiarizing
one's self with its contents, making its accessibility known.
But there are few tasks which so happily combine a helpful
touching of other lives with a broadening of one's own.
I sometimes think we are inclined to under-estimate the
importance of making our library a place to which people like
to come, whether for information, inspiration or recreation.
* Since this paper was written the Vocation Bureau ami many other
organizations for civic and social betterment have met a g»eat loss in the
death of Prof. Parsons.
RELATION TO OUTSIDE WORLD 645
We all know the severe type of library which the reader ap-
proaches reluctantly, in fear of the austere and superior at-
tendant, and from which he hurries away with relief as soon
as his business is done. Making a library a likable place to go
to involves a good many things, but all are attainable by the
least of us, If we can begin as far back as the building, or
rooms, and furniture, we shall make them approachable and
comfortable rather than merely monumental and grand. We
shall give careful thought to the coloring of our walls, choos-
ing soft greens and buffs lor their restfulness. We shall recog-
nize the importance of well-regulated temperature and ventila-
tion. We shall have a watchful eye for the variations of light
in the rooms, adjusting window shades as the sunlight grows
loo glaring, or begins to fade We shall keep our reading rooms
quiet, though not sepulchrally so, and we shall have spots where
those who wish to talk may do so comfortably and legitimately.
Some of these details may seem trivial, but none is too small to
contribute to the atmosphere of comfort.
Most important of all to this atmosphere is the spirit of the
librarian and her assistants. It is a difficult and delicate thing
to define, this ideal library spirit and manner, but an excellent
broad basis for its attainment is the Golden Rule, translated
into "Put yourself in his place." As no two people who ap-
proach us are alike, a constant application of this rule will
lead in time to great flexibility, great tact, a quick adaptability
to new points of view It will also lend elasticity to all our
other rules, and may help to clear us from the imputation cast
by the unfortunate author who in her open letter to a recent
library meeting, declared that she had never seen a librarian
yet who cared about anything but the rules of the library. "Of
course," she deprecates, "the people here are nice to one, but
underneath the smiling exterior is a deep-seated devotion to
rules, which were made for people who amuse themselves with
a library, and without consideration for those who want to use
it" This is a hard saying and one we should all ponder But
indeed the subject of library rules would require an hour all
its own.
A natural outgrowth of the library as a place where people
like to go, if we achieve that happy result, will be the library
as a social center. The phrase is an old one, but it does ex-
646 MARILLA WAITE FREEMAN
press one of the things for which, in the smaller towns, at least,
we wish our libraries to stand. We use the word social here in
its larger sense, not as suggesting afternoon teas and neigh-
borly gossip, but as it connects itself with community interests
which make for progress
Thus it seems the fitting thing that the library should become
the center of the civic, cultural, and educational activities of the
town. We should encourage the chairman, whether of the
woman's literary, the men's civic, or the boys' debating club
to come to us for help in the preparation of their programs,
as well as for material on the subjects chosen This will give
us a wonderful, quiet opportunity to direct and systematize some
of the organized reading and study and thought of our com-
munity. We may fortify ourselves with a collection of pro-
grams that have been used by other clubs. By writing to the
Wisconsin Library Commission, Madison, Wis., we may secure
at 10 cents each some 25 outlines for study clubs, which have
been worked out with care by the commission. Mrs. Mary I.
Wood, Portsmouth, N. H , secretary of the Bureau of Informa-
tion of the National Federation of Woman's Clubs, has in-
numerable programs on file, and will send one or more on
almost any subject desired, to any public library or chairman
of a federated club. A list of subjects for debate, or of in-
teresting topics for discussion in civic or current events clubs,
may be kept by the librarian, and added to from suggestive
articles in the magazines, or even from the crisp subject-head-
ings in the Readers' Guide to Periodical Literature.
If the library is so fortunate as to have a building of its
own, the use of library study rooms by various clubs and or-
ganizations should be encouraged as a means of making the
library a center of community life. The conditions of use
should be simple, in most cases involving only a small fee suffi-
cient to cover light, heat and janitor service. In one library
it was stipulated that no sectarian, partisan nor purely social
organization should be granted use of the rooms. This did not
exclude the Ministers' Association, nor the Sunday-School
Union, to which all denominations were eligible. Beside these
bodies, the Mothers' Kindergarten Association, several Woman's
Study Clubs, the Civic League, and two or three other organi-
zations of men were prompt in taking advantage of their oppor-
tunity.
RELATION TO OUTSIDE WORLD 647
A room for popular lectures is of value to the library as a
social center One town began the use of its lecture room with
informal talks to young people by local authorities on various
subjects— electricity, birds, what various trades had to offer
young men and women. Later this grew into a university
extension center with regular courses of lectures from univer-
sity men
Exhibits may be made in the library illustrating the sub-
jects of the current lectures, and lists of interesting books
printed in the papers. Almost any sort of exhibit well an-
nounced will draw people who would never have discovered
the library otherwise. I shall never forget the first exhibits
in the early days of my library enthusiasm and how we worked
over them. An Indian Day was the very first. Indian rugs
and pictures on the walls of the exhibit room, Indian relics
in a long glass case down the center, even a full-fledged tepee
in one corner, and Indian books on a table downstairs — as long
as they lasted Everybody had contributed or loaned something,
and the whole town came to see, and remained to sign a library
card. On another day home-made electrical appliances, with
book prizes for the best, offered by a local manufacturer, made
a thrilling display to all the boys m town and interested many
men. A poster exhibit, when the poster rage was at its height,
a charming display of amateur photography— each of these, and
many others, drew to the library many new friends and helped
to make them feel it theirs
Library clubs among the boys and girls may be made effec-
tive in proportion to the enthusiasm and physical strength of
the librarian and her helpers. The weekly story-hour for the
children is a library function which, in addition to its imagina-
tive and educational stimulus, may be made of great value in
inculcating ideals of patriotism and of civic honor and re-
sponsibility among our future citizens Most of these forms of
endeavor must come originally through the librarian, but as her
efforts are known and understood others will gradually come
to her help.
As to that word "publicity" in my subtitle We used to
call it "advertising the library" ; now we like to speak of "mak-
ing the library known," or, still better, of "interesting the pub-
lic." Whatever we call it, and however we do it, it is a most
648 MARILLA WAITE FREEMAN
essential point in library service, for it must always be borne
in mind that our library stewardship is fundamentally a trust
I believe the time will come when the largest libraries will have
a regular "publicity" department, or at least a member of the
staff whose duty it shall be to devise and execute plans for
making known to all classes of people what resources the li-
brary has to offer them. And in the small library the librarian
will come to realize that the buying and cataloging of a book
is merely a first step; that of quite equal importance is the
making known the presence of that book in the library to all
who might possibly be interested.
In a list of questions recently sent to libraries was included
the query. "What do you find the best methods of making
your library known?" Almost without exception the first clause
of the reply was "newspapers." One western library reports
more than 1000 library items yearly in the 10 local papers, an
average of some three a day. The small library cannot emulate
this record, but it can have at least its weekly library notes
and announcements of new books.
Every library that can afford it should put out its own
monthly or quarterly bulletin of new books in some form for
distribution, but that is an expense and labor beyond the reach
of the smaller institutions. For all such the local newspaper
columns are a boon indeed. It is well to establish a regular
day of the week on which book lists are to appear. Then, if
the library has no new books, or very few, fill the space with
a brief list of books already in the library on some timely
topic. At top or bottom add, "Cut this out and use as a call
list at the library." In my first library a nearly complete find-
ing list appeared in this way. The two local papers were gen-
erous with their space (emulating each other) and would print
the titles of half the books in a given class, say Fine Arts, one
week, the rest the next Readers cut out these lists, in many
instances pasted them in a scrap-book, and thus, by clipping
also the later lists of new books, had an up-to-date catalog of
the library.
With the short lists of new books, a descriptive line about
each title condensed from the notes of the A. L. A. Booklist
or the Book Review Digest, makes it far more interesting to
the public. General items of book-news are welcome; mention
RELATION TO OUTSIDE WORLD 649
of gifts with names of givers, names of new periodicals for the
reading room, or interesting articles in the current magazines,
brief description of a valuable new government publication, re-
ports o£ meetings o£ the library board, items from the libra-
rian's monthly report, and, if possible, all of the annual report,
with statistics condensed and summarized. In a presidential
election year the library may get itself upon the mailing list of
the various political parties and announce their campaign lit-
erature, handbooks, etc., as on file for use of readers Inter-
esting incidents and bits of library news should be jotted down
daily for the weekly library column or for the friendly reporter
in search of an item.
Aside from the newspapers, many libraries are using a large
amount of printed matter, or type-written circulars, for mak-
ing the library known. Mimeographed lists of books inter-
esting to teachers, Sunday-school workers, architects, city offi-
cials, business men or members of any trade or profession, arc
sent to individuals or organizations Even libraries which can-
not afford regular bulletins can print an occasional list on
some timely subject, in inexpensive form, for distribution at
the library and by mail. Short selected lists for local use may
be made up from the fuller lists printed by larger libraries
The Louisville Free Public Library has on hand at present an
annotated list of books on Sunday-school work, prepared for
the recent meeting of the International Sunday-School Union
in that city; also a list of detective stories, and an interesting
list of books in the library on Socialism, printed and distributed
by the local chapter of the Socialist party, copies of any of
which will gladly be sent to any library asking for them, as
long as the supply lasts.
To the workingmen of our community we owe special at-
tention. An attractive vest-pocket list of books "of practical
interest to men in the shops" was recently published by the
Dayton (Ohio) Public Library, with union imprint, for dis-
tribution among workingmen. An edition of eight hundred
was paid for in advance by orders from firms and trade unions
in the respective industries. A slip containing the titles of pe-
riodicals the library has relating to the mechanical trades may
be enclosed in the pay envelopes of the factory and other em-
ployees. Small dodgers, calling attention in an interesting way
6so MARILLA WAITE FREEMAN
to the location of the library, its resources, the fact that there
is no charge for its use, may be distributed in similar ways.
The psychology of advertising should be studied for simplicity
and directness of expression and style of printing
Framed placards or signs calling attention to the library,
its location, the freedom of its use, posted in hotels, railroad
stations, street-cars, the post-office, have been found effective
in many places, especially in attracting the interest of transient
visitors. In one library we placed in the car shops, the chair
factory and elsewhere small wall boxes filled with library ap-
plication blanks, and on the box the inscription, "Public Library,
Eighth and Spring Streets— Books lent free. Take one of
these cards, fill it out, then bring or send it to the library and
books will be lent you without charge. Library open from 9
a.m. to 9 p.m." A number of these blanks came back to the
library filled in, but many more were wasted. On the whole,
I believe an attractively printed library sign in the factories
answers quite as well, especially if supplemented by a personal
invitation or a brief list of technical books enclosed in the pay
envelopes of the employees
In Grand Rapids, directly after the close of the night schools,
the librarian gets from the Board of Education the names and
addresses of all the pupils, and personal letters are sent to all
these, calling attention to the library and how it may be of use
to them Similar letters are sent to all the pupils who leave
school permanently The Grand Rapids letter, signed by Mr.
Ranck, is uniquely interesting. A similar one, in mimeographed
form, could be sent out by any library at slight expense. The
personal touch gives it its great value.
The telephone may be made one of our most effective agents
of library publicity If a busy newspaper man or lawyer can
feel free to call us up and ask the Republican majority in Ne-
braska in 1900, or the exact date of the Sherman Anti-Trust
Law, he is going to know and make known that the library is
of real value to busy people We should encourage the use of
the telephone for emergency information During a recent street-
car strike in Louisville a prominent judge, chairman of a citi-
zens' committee, meeting the street-car company m an effort to
secure arbitration, telephoned the library from the committee-
room asking for an account of the terms of settlement in the
RELATION TO OUTSIDE WORLD 651
St. Louis strike. The Readers' Guide to Periodical Literature
disclosed an article in the Independent of a certain date giving
the exact information desired. The Independent was at the
bindery. We telephoned the bindery to give the required vol-
ume to our messenger at whatever stage of binding, and the
messenger delivered it at the seat of war. Next morning's
papers announced that the strike had been settled that night
through information secured from the Public Library at a criti-
cal moment in the conference.
We may use the telephone for asking as well as giving
information An electrician, engineer, teacher or professional
man, whom you know as an authority, will be glad to give
you any information in his power. An architect came into our
reference room not long since and said it would be worth
$10,000 to him to have his solution of a certain practical prob-
lem in hydraulics verified. We called up a specialist in physics
at one of our manual training schools and he verified the ar-
chitect's solution Then, to clinch the matter, we sent to the
Library of Congress for a certain volume which our specialist
referred us to, so that the architect should have line and page.
Often by calling m this way upon people possessing special
knowledge, the library makes friends of them as well as of the
reader for whom the information is sought
There is no good reason why book-renewal by telephone
should not be allowed. The inconvenience to the library is
slight in comparison with the convenience to the borrower.
Pad and pencil should be kept fastened to wall or table near
the telephone and name and number of book and date due
written upon slip and taken to the charging case for renewal.
Another use of the telephone is to notify readers of books
received for their use and to call the attention of anyone to
whom you think a certain new book or magazine article will
be of special interest. The Grand Rapids Public Library is
one of the libraries which makes systematic use of the tele-
phone in this and many other ways, and it considers the tele-
phone one of its most useful mediums of library publicity and
extension.
Perhaps most effective of all methods of making the li-
brary known are the personal talks given by the librarian or
other representatives of the library, before schools, clubs, groups
652 MARILLA WAITE FREEMAN
of factory workers, labor unions, masonic lodges, any organiza-
tion which one can gain courage and opportunity to address
Nothing goes so far to win intelligent appreciation and under-
standing of the use of the library. It is the personal touch again
and this in the end is always what counts most. To find out
the native interest which already exists in an individual or a
group of individuals and to build on that an interest in what
the library has to offer — this requires personal work both within
and without the library. And when these individuals have
found for themselves that they really get something from the
library that is worth while, they in turn arouse the interest of
others. So, by a sort of endless chain, the users of the library
become its best advertisers. Like Mellm's Food, "We are ad-
vertised by our loving friends."
In short, we owe to our entire constituency the fullest and
most suggestive setting forth of the resources of the library
if we are to hope for their increasing co-operation and sup-
port. And it is only through that co-operation and support
that we can make the library what it should be, the intellectual
and inspirational power-house of community life
THE FUTURE OF THE PUBLIC LIBRARY
In 1887 William I. Fletcher, then librarian of Am-
licrsl College, said in his Public Libraries in America,
'The future of public libraries is difficult to foretell.
We may be sure that for many years to come libraries
will grow rapidly in size and number; that ingenuity
rightly applied will ever be bringing into use new ap-
paratus and new methods, so that what are now of
the newest will soon be antiquated ; also that the people
at large will increasingly support and use the libraries,
and that the free public library especially will take its
place among the chief agents of civilization."
Thirty-three years later, Miss Alice Tyler of the
Western Reserve University Library School in her presi-
dential address at the Swampscott Conference of the
A.L.A. (June 20, 1921) said: 'To reach, by means of
the printed page, the minds and thoughts of all who can
read— while the schools face the task of reducing the ap-
palling number of the illiterate— is task enough for the
united purpose and energy of all forward-looking people
who have personal contact with books in any relation.
Here is a field for cooperation — definite, practical, and
immediate — to project the book with its potential service
upon the attention and thought of an unawakened
people, by means of active and convincing methods, such
as are utilized by other world activities and agencies
which appeal to an intelligent response.
"While sharing this general responsibility the library
has a distinctive contribution to make as a public in-
stitution, far beyond that of other groups who are con-
cerned in book distribution. It has been created by so-
ciety for its own purpose, supported by public funds. It
654 FUTURE OF PUBLIC LIBRARY
is obligated to provide for the community the aids and
encouragements for mental and intellectual health and
growth, in as a definite and responsible manner as the
health and welfare departments, municipal and state, are
obligated to provide for physical health and well-being
and the essential needs of pure food and water The
mental and spiritual needs of a community must not
yield in importance to the material.
"It 'has been deemed essential that books should be
made freely available, not primarily to make one's busi-
ness more effective, though that is important and desir-
able— but to make the individual more effective in
his personal life. To foster idealism and to strengthen
the struggling aspirations of the human spirit is the very
essence of the library's service as an institution. In the
light of the present day, what higher service can be ren-
dered?"
Today, the problems of the library are still compara-
tively new, and that many have been worked out is due
in large part to the persistent and devoted labors of the
apostles of the library movement. Many of the prob-
lems are still waiting for solution, and each new phase
of development brings its own group ; but, after all, these
are only incentives to higher effort A feature of en-
couragement is the increasing number of workers in the
field.
THE FUTURE OF THE FREE PUBLIC LIBRARY
In September, 1890, Dr. Lewis H, Steiner of the
Enoch Pratt Free Library prepared for the White
Mountains Conference of the A.L.A, a paper in which
he viewed the ideal public library of the future. He
visualized the library not only as the warehouse of books,
but a "realization of a people's university fully compe-
tent to guide and instruct its pupils and to make the
library most useful to the greatest number, and that it
must be kept in thorough sympathy with the people/'
Dr. Lewis H. Steiner was born in Frederick City,
Maryland, in 1827. He was graduated from Marshall
College with an A.B, degree in 1846, in 1849 took his
M,D, degree from the University of Pennsylvania, and
that same year began to practice his profession in Fred-
erick. For nine years he was a lecturer in a private med-
ical institution and in several colleges. Later, he was
professor of Chemistry and Natural History in Colum-
bia College, and of Chemistry and Pharmacy in Na-
tional Medical College, Washington, D.C. In 1861 he
took an active part in the interest of the union cause
and when the Sanitary Commission was organized, he
was appointed chief inspector in the army of the Po-
tomac so continuing until the end of the war. He also
interested himself in the establishment of colored schools
in Maryland. He was the author of numerous books,
most of them scientific works. After 18SS Dr. Steiner
was connected with the editorship of the American Medi-
cal Monthly and was a contributor to other periodicals.
In 1869 Yale conferred upon him the honorary degree of
A.M. When the Enoch Pratt Free Library was estab-
lished in 1886 he was elected librarian and remained there
656 LEWIS H. STEINER
until his death, February 18, 1892. His son, Dr. B. C.
Steiner, continued his work until his death in 1926.
Large libraries, filled with collections of the written and
printed learning of the wise men of the world, have been known
for ages. They were for the few; for those who, retiring from
the attractions of business and the allurements of public life,
lived among books, and ardently desired no greater occupation,
no higher honor than to swell the number of such monuments
of man's intellectual power. No ambition to extend the treas-
ures of learning to the unlearned seemed to animate the stu-
dent of those days. To preserve and enlarge these wondrous
mausoleums of laborious genius was the chief object of their
ambition. The great majority of the race had no part in such
treasures, was content to dig and labor for a precarious exist-
ence, and to die, as it were, glebes adscriptus. Such was the
relation of mankind to the huge collections of books, known
as libraries, in the early days of learning
But as years and centuries passed by, the people began to
feel that they had a right to whatever was good and ennobling
in the lands where their lot was cast. There might be a divine
right inherent to kings, but there was also a divine right in-
herent to every human being to enter the halls of learning,
and, seizing everything that could intensify and enlarge the in-
tellectual powers, aspire to the attainment of all that tended
to make him master of the world and its varied secrets. The
attainment of scientific knowledge, political knowledge, — of all
forms of knowledge, — must be made possible. Man had been
made in the image of his Maker, and therefore it was his right
to aspire to mastery, and to use everything within his reach
as an adjuvant to such an end. And so knowledge grew, and
learning became widespread; and libraries, instead of remain-
ing the property of a chosen few, became the most democratic
institutions known to man. And with this change, libraries
ceased to be known as reserved for the few. Their doors
were flung wide open to any one who could utter the magic
"open sesame," which was simply the articulate cry of the hun-
gry soul for that which would make it wiser, better, and more
like that Image after which it had been created.
It would be a curious and not an unprofitable line of study
to trace the Genesis of the free public library, from the nu-
FUTURE OF FREE PUBLIC LIBRARY 657
cleus which was hidden in the libraries that had first been es-
tablished solely for the learned, until it reached its present
stage of development— until, shorn of all exclusiveness, it be-
came the freest instrument known to the igth century for the
elevation of the race from ignorance, and the best and dearest
friend of every one whose aspirations impelled him to acquire
the secrets of the past and present, as well as to battle for him-
self, his family, and fellow-citizens in the future. But such
a study is denied me at present. Let me, however, try to set
forth, as clearly as practicable, some thoughts concerning the
future of this mighty, democratic agency of the ipth century.
It may be well to pause for a while in the technical details of
our professional work— although these are so important, and
must necessarily claim much attention during our annual con-
ferences—and, for a few minutes, look at what may be the fu-
ture development of the public library, and at what it will
require of those who are honored with its charge.
I take it for granted that the free public library has secured
such a hold upon the affections of the people, that it can safely
endure all possible antagonisms which may arise from indif-
ference or penurious considerations. Communities are already
bearing cheerfully the necessary taxation for its support, and
millionaires have learned to regard it as a favorite object for
the bestowment of the overflow of their bank accounts. A
thirst for knowledge has seized the people, and this can be
satisfied in no way so well as by resorting to our literary reser-
voirs for continuous supplies. The public library is closely
connected with the civilization of the age — so closely that the
two are becoming almost inseparable. So long as a free people
possesses this thirst for knowledge, and looks upon its gratifi-
cation as a means of advancing its welfare, of freeing it from
the curse of caste, and of making its homes brighter and hap-
pier and better, the public library, with its treasures of that
which will amuse, interest, and instruct, must remain an in-
stitution very dear to their hearts.
I. Our schools do but fit their scholars for its use, and
it is no misnomer to speak of it as the people's university,
where every aspiration for knowledge should receive, not only
kindly encouragement, but direct and invaluable assistance. And
this brings me to my first proposition, that "the public library
658 LEWIS H. STEINER
must be kept in thorough sympathy with the people," by fur-
nishing not only the treasures of the past, but whatever may
belong to present discovery, both in arts and sciences, or to
topics that have come to the front as of burning value to man-
kind. It must always be a living fountain of refreshment to
the human soul. It cannot fossilize itself by mere collections
of the productions of the past. It is no place for the mere
hoarding of the severely classic. It must also furnish the re-
sults of whatever the present brings forth, and be ready to
supply this on call of every age and condition. It must dis-
dain to furnish information on no subject, on account of its
seeming triviality, nor shrink from the task of supplying
draughts from the most profound sources of human wisdom,
should these be solicited. It must become an encyclopaedic
helper to the community, never at a loss for an answer to a
question, if the same can be found on the printed page. On
the lookout for the first rays of any light that penetrates the
dark corners of the mind, it must gather up all these, and pre-
serve them for those who will be most in need of their assist-
ance. In this university there must not only be knowledge, but
that prescience which may predict and recognize the faintest
indication of the appearance of a new discovery or a new ap-
plication of a recognized principle, and then generously put the
same at the disposal of all its pupils. It must, by loyalty to
its sphere of duty, show its indispensability to its patrons, so
that no public institution will become more intrinsically valuable
to them, and none be looked upon with deeper affection and
more ardent love. In this way it will be true to its high mis-
sion, and demonstrate its right to the confidence of the people ;
and these will learn, through the recognition o£ such sympathy
with their wants and needs, to come to it always for aid and
assistance in the various problems that meet them in the daily
struggles of life.
2. Who, then, is equal to the task of developing the capa-
bilities of this great university, and how can these be made
most useful to the crowds that will throng its halls? There
is much technique to be mastered. We meet and discuss this
with earnestness. Classification and mechanical appliances to
assist in the details of administration, the best methods of do-
ing this and that, the best forms of blanks wherewith accounts
FUTURE OF FREE PUBLIC LIBRARY 659
can be kept and statistics made practically available, how time
and labor can be saved by such an invention, — these and thou-
sands of other subjects demand our attention; and our time is
so frequently occupied with them— this tithing of "mint, anise,
and cummin"— that we are in great danger of forgetting "the
weightier matters of the law"— the great trusts confided to our
hands, the immense responsibilities that have been voluntarily
assumed, and which must never be ovei looked He who is to
be the mentor of young and old, who come with their unending
questions on every subject to the libraiy, must not be content
with a mere acquaintance, however exhaustive it may be, with
the details of library management. He dare not despise these,
since they arc essential to system and the successful perform-
ance of his daily duties They must be familiar to him and his
assistants, but they belong only to the mechanical perform-
ance of duties, while there arc others of greater importance
that inhere to his professional position, which should never be
neglected, and without an attention to which he will fall far
short of the usefulness he should attain. Constant study, some
familiarity with what has been done by the human mmd in
all spheres of its activity, with the novelties oC the age as
presented by specialists whose activity at present is truly mar-
velous; in fine, with the learning of the world All this would
not more than meet the requirements o[ the situation occupied
by the librarian Who is sufficient for all this? No one would
arrogantly claim for himself such omniscience. What then?
He can possess himself with an acquaintance with the sources
whence such varied information can be obtained, so as to be
able to point the road that the inquirer must take to secure
correct answers to his queries. And this, I believe, must be
the line of study to be taken by the public librarian, so that he
can help, advise, aid, and assist, if he is unable to furnish the
full information required. He may have his own special sub-
jects of study, but he dare not prosecute them to the detriment
of this more important portion of his duties.
The library, in the future, must not only be a collection of
books to amuse and instruct, to aid and assist those who are
hungering and thirsting for knowledge, but it must furnish
guidance and direction for all who are unable to secure this
from its stores. It must furnish counsel for those who would
66o LEWIS H. STEINER
employ its treasures, and this function belongs naturally to him
who has been intrusted with its management and conduct. He
must not only cater to existing public tastes, but assist in the
creation of new ones on the highest possible plane He must
become the superintendent of a class of assistants, who shall
also be relieved of technical details, of duties connected with
the receiving of the fresh materials that a growing library will
be acquiring daily, of classifying and making these readily ob-
tainable from its shelves,— of all duties connected with the
economic administration of its daily work, and, in fine, of every-
thing that will interfere with the most practical instructional
work. These assistants will employ the keys that unlock the
treasures of the library, and make their contents available in
the most intelligible way for the hungry student. The Bureau
of Information, that some librarians have already felt them-
selves forced to establish in their libraries, will increase in di-
mensions until it is so organized as to distribute its duties among
those who are to become specialists in the different departments
of human study.
The ideal public library of the future will thus not only be
a warehouse of books, where the most complete adaptation of
the best technical methods for their arrangement, classification,
and management shall be employed, but a realization of a
people's university, supplied with instructors— whatever names be
given them — fully competent to guide and instruct its pupils,
and to make its books of incalculable value; over all of which
will preside the one mind that is full of sympathy with its
students, and, at the same time, broad enough and wise enough
to comprehend all necessary practical details, while it commits
these to subordinate officers — some to manage those of a mere
technical character, and others to exercise those instructional
duties that are demanded, in order to make the library most
useful to the greatest number.
It may be said that to accomplish all this will require a
large outlay of money, but the same can be said of all enter-
prises undertaken for the instruction and advancement of the
race. Still, we have found that, when the ideal of any such
enterprise approves itself to the judgment of the public, the
money for its full accomplishment comes sooner or later. Our
colleges have rarely sprung into existence fully equipped for
FUTURE OF FREE PUBLIC LIBRARY 661
the tasks they have undertaken. They have generally struggled
under difficulties of the most disheartening character. But when
their instructors have proven themselves equal to their tasks,
have made their pupils and the great public see the beneficial
results of their labors, we have found that the money needed
for their support, for the erection of suitable buildings, and the
proper supply of books and instruments and the necessary ap-
pliances for illustration, has come at first in little rills, then in
larger streams, and finally in quantity sufficient to supply these,
as well as adequately to compensate the able and conscientious
men who have devoted their energies to such noble work. The
collegiate institutions that have been ushered into existence
through large and bountiful benefactions are simply evidences,
in these latter days, of what the people have learned to ad-
mire and put confidence in, in the case of those that have fought
the good fight in previous years, and thus secured confidence
in the grand ideal. Moreover, the age has begun to feel that
money can be profitably employed in the establishment of vast
institutions for the training of the young in industrial pursuits,
in the practical applications of the fine arts, and, indeed, in a
thousand lines of work, in which in former days unaided genius
was content to struggle and labor without aid or assistance
The tide of generous benefaction has been already directed
towards the foundation and support of libraries, and it is mani-
festing itself in all directions m the form of gifts from the mil-
lionaire, who has begun to see how he may link his name
inseparably with great good for his fellow-men by founding pub-
lic libraries. This movement will not be checked, but rather
increased, when the management of the library shall show the
practical results here set forth as possible. The fully equipped
and intelligently managed people's university will continue to
claim support from the hands of those who have great per-
sonal wealth, or directly from the people for whose benefit it
is conducted.
A word now as to the quarter, whence may come, in the
future, baneful influences, which will not only fetter the move-
ment towards the attainment of the ideal here presented, but
even seriously interfere with the work of the library in what-
ever shape this may be done. Already signs of such influences
have shown themselves, and have done some injury. I refer
662 LEWIS H. STEINER
to the active agency of partisan politics in the selection of its
officers and its general management, so that these shall be made
to agree with the dominant majority, who, in accordance with
the prevalent claims of machine partisan politicians, are entitled
to the control of everything of a public nature in the body
politic. The public library is a non-partisan institution; the
public librarian is a non-partisan citizen, however pronounced
may be his political views, and however he may feel called upon
to cast his ballot. If he cannot keep his political views from
controlling his conduct as librarian, he should not undertake
such duties But when true to the functions of his high calling,
he should be kept free from the perturbations of party, and
guarded from fears that he may be made a victim either of its
erratic likes or dislikes
INDEX
Abraham, library of, referred to, 32.
Access to shelves, a possible function of branch libraries, paper
by Dr. Herbert Putnam, 239; discontinued by libraries, 158;
report on by Thomas Wentworth Higginson, 152; restriction,
158, 159; special permission for, 246; see also Open shelves.
Activity, co-operative, of libraries, referred to, 399
Addams, Jane, referred to, 501.
Advertising, library. See Publicity.
Advertising a library, paper by Mary E Hazeltine, 623; paper
by Lutie E. Stearns, 635.
Agencies, allied with public libraries, 323, 504.
Agencies, book distributing, co-ordination of, 270; report on, 257.
Aim of library, discussed, 319.
Alameda, Cal. Free Library, open shelves, 161.
Alexandria, library of, referred to, 32.
Allen, Edward Ellis, quoted, 466.
Allied agencies, co-operation of public libraries, 323.
American braille. See Embossed type.
Ames Free Library, open shelves, 161.
Annotations in bulletins, value of, 615.
Application card of book borrower, wording on, 74
Apprentices' Library, reserves, no.
Apprentices' Library Company, Philadelphia, open shelves, 161.
Attracting the public, means of, 317.
Auckland, New Zealand, Free Public Library, open shelves, 161
Baetz, Henry, opinion of on contagion, 587.
Baker, Dr. Henry M., opinion of on contagion, 583.
Bangor, Maine, Public Library, open shelves, 162.
Barr, Charles James, biographical sketch, 399; report by, 399.
"Ben Hur," popularity of, 120.
Berkshire Athenaeum, open shelves, 162.
Billings, Dr, John S., opinion of on contagion, 582.
Birge, Dr. Edward A., paper by, 307; report by, 125.
Bishop, William Warner, report by, 407.
664 INDEX
Black city, New York's, serving of, 517.
Black-list, use of, 54
Bledsoe, Mr. quoted, 449
Blind, addresses of firms supplying books for, 463; books and
libraries for, 421, 470, in public libraries, 425, 434, report,
427; Library of Congress reading room for, 435; number
of in United States in 1890, statistics, 424, work with, 440,
452, report on, 439, 465.
Book larceny problem, report by Edwin W. Gaillard, 551
Book lists See Publicity.
Book losses. See Losses
Book selection, good, defined, 97; for prison libraries, 361
Book theft, and collectors, 559; causes of, 556, 557, defined, 568;
detection of, 574; history of in libraries, 552; impossibility
of prevention, 572; in children's rooms, 560; legal aspects of,
570; relation to fines, 558; resorted to by fraud, 567.
Book thieves, aided by open shelf, 565; an incident and a sug-
gestion, report by Edwin W. Gaillard, 547; conviction of,
571; juvenile, 561; methods of operation by, 566; tempta-
tion of, 564.
Books and libraries for the blind, report by Dr Robert C.
Moon, 427.
Books, definition of, by Cicero, 307; disinfection of — see Con-
tagious diseases; flabby, in libraries, 242; freer handling of,
predicted, 155; good, 296; how to get to people, 308; love
of, encouraged by open shelves, 194; new, to advertise li-
brary, 628; restriction of number issued discussed, 316,
sterilization oi—see Fumigation of books
Books for the blind, paper by Henry Munson Utley, 421
Borrowers, active, 56; delinquent-^ see Delinquents; registra-
tion of book, 51 ; responsibility of, 84.
Boston Athenaeum, collection of fines, 543, open shelves, 162;
reserves, 113.
Boston line type. See Embossed type.
Boston Public Library, pioneer in work with blind, 434, report
of 1875, 22} work with foreign born, 507
Bostwick, Dr Arthur E., article by, 273; quoted, 219
Braille. See Embossed type.
Branch libraries, 239, 268; administration of, 269; and 'delivery
stations, 256, 259; as distributing agencies, 308; book collec-
tions in, 271 ; open shelf in, 243, 271 , statistics, 258.
INDEX 665
Branch systems, 263.
Branches and deliveries, paper by George Watson Cole, 249;
paper by Killer Crowcll Wellman, 263; ciuestionnairc on,
250, statistics, 250.
Brett, William Howard, papers by, 103, 170; report on bulletins,
621.
Bridgeport, Conn , delinquent borrowers in, 528
Bridgeport, Conn. Public Library, open shelves, 163.
Brooklyn ghetto, library work in, 477.
Brooklyn Library, collection of fines, 544; open shelves, 163;
reserves, in.
Brooklyn Public Library, work with allied agencies, 326
Brougham, mentioned, 287.
Browne, Nina Elizabeth, biographical sketch, 529; paper by, 529
Brownsville branch, Brooklyn Public Library, 477
Buffalo Library, Buffalo, N. Y, open shelves, 163
Buffalo Public Library, work with allied agencies, 327; work
with foreign born, 507.
Building, library, influence of on library spirit, 315
Bulletins, annotations in, 618 ; Cleveland Public Library, 621 ;
Denver Public Library, 620; distribution, 615; frequency of
issue, 614; Hartford Public Library, 616; publicity, 611, 648;
Mercantile Library of Philadelphia, 618, report by Gardner
Maynard Jones, 6n ; report by George Watson Cole, 612
California State Library for the Blind, distribution of books by,
457; paper on, by Mabel Gillis, 455, policy, 456.
Call slip, home use in St. Louis Public Library, 83; sample of, 79.
Cambridge, Mass. Public Library, open shelves, 163.
Campbell, J. Maud, biographical sketch, 495; paper by, 495,
Capen, Edward, quoted, 155.
Card catalog, stumbling block, 194.
Card system, advantages and disadvantages, 68
Carnegie Free Library, Alleghany, Pa, open shelves, 163
Carnegie Free Library, Braddock, Pa, open shelves, 163.
Carnegie Library of Pittsburgh, work with allied agencies, 343.
Carr, Henry James, biographical sketch, 51; paper by, 51.
Carr, John Foster, biographical sketch, 503; address by, 503.
Catalog, intelligent use of, 229; see also Card catalog.
Charged books, not returned, 218; statistics, 232
666 INDEX
Charging systems, adequacy of, 49; described, 81, paper by
Klas A. Linderfelt, 43; questions answered by, 62; report
on, 61
Chicago Public Library, building and collection referred to, 38;
open shelves, 164; parcel post service, 377; work with for-
eign born, 505.
Chicago, University of, library, referred to, 38.
Children's rooms and book theft, 561 ; from open shelves, 201
Cicero, definition of books by, 307
Cincinnati Public Library, work with allied agencies, 328.
Circulating libraries, usefulness of, 25.
Circulation, cost of, per volume in branches and delivery sta-
tions, statistics, 272 ; increase of, due to open shelves, 247 ; long
distance, 273; method of, in relation to size of library, 127;
effect of two-book system, 129, 130, 135.
Clarke, Beryl H., report -by, 451.
Clerkenwell Public Library, London, Eng., open shelves, 164.
Cleveland Public Library, bulletins in, 621; collection of fines,
541 ; open shelves, 164 ; reserves, 109 ; work with allied
agencies, 330; work with foreign born, 505
Closed-shelf circulation, long distance, 273.
Cohen, Leon M. Solis. See Sohs-Cohen, Leon M
Cole, George Watson, paper by, 249; report on bulletins, 612
Collection and registration of fines, report by large libraries,
537-
Collection of duplicates, problem, 119.
Collectors and book theft, 559.
Colored people, work with, 517; see also Negroes.
Columbus, 0. Public Library, open shelves, 164
Comenius, referred to, 285.
Committee on Library Administration, report of, on home de-
livery of books, 383
Concord, Mass. Free Public Library, open shelves, 165
Congress, Library of, referred to, 39; see also Library of Con-
gress
Contagion, spread of by circulating libraries, 581 ; see also Con-
tagious diseases.
Contagious diseases, and public libraries, paper by Gardner
Maynard Jones, 589; experience of libraries with, 589; list
of, considered, 592, spread of by libraries, opinions of medi-
cal experts, 582.
INDEX 667
Co-operation of allied agencies with public libraries, survey,
324-
Cossiit Library of Memphis, referred to, 39
Crerar Foundation, referred to, 38.
Crundcn, Frederick M., paper by, 73; article by, 117.
Currier, Dr Andrew Fay, biographical sketch, 597, paper by,
597
Dana, John Cotton, discussion by, 145, report on bulletins by,
630.
"David Harutn," popularity of, 121.
Davis, Dr N S., opinion of on contagion, 584
Dclfino, Mrs Emma R Neisscr. See Neisser, Emma R
Delinquents, dealt with in New York Free Circulating Library,
528; in Watcrbury, Mass, 528; in Worcester, Mass., 528.
Delivery, book, by parcel post, 373, 376, 377
Delivery, home. See Home delivery of books.
Delivery station circulation, 273; personal contact possible, 274.
Delivery stations, 264, 351; branches combined with, 259, de-
posit feature of, 266, management of, 256; objections to, 265,
266; reading rooms in, 258; St. Louis system explained, 274;
transportation, 267.
Denver Public Library, bulletins, 620; open shelves, 165
Department store, branch in, 278
Deposit stations, defined, 351; locations, 311.
Detective and book theft, 574.
Detroit Public Library, collection of fines, 537; open shelves,
165; work with allied agencies, 331; work with foreign
born, 506
Development of public libraries, report, 31; stages in, 254.
DeWolf, Dr. Oscar, opinion on contagion, 584.
Dickinson, Asa Don, quoted, 447.
Dime novel, influence. of, 24.
Disinfection of books. See Contagious diseases.
Distributing agencies, branches as, 308.
Distribution, book agencies, co-ordination of, 270,
District of Columbia Public Library, work with allied agencies,
332.
Dudgeon, Matthew S., parcel post library of, 373.
Dummy system, 71.
668 INDEX
Duplicate collection, 119, aid to circulation, 313, conducted
without profit, 123 ; in St Louis Public Library, 91
Duplicate readers cards, 78; source of trouble, 78
Edgerton, M. P., quoted, 134.
Edmands, John, opinions on contagion, 586; report on bulletins,
618.
Effect of the two-book system on circulation, report by l)r
Edward A. Birge, 125.
Egypt, ancient literature of, referred to, 31.
Embossed letters, objections to, 422.
Embossed type, 423.
Enoch Pratt Free Library, beginning of, referred to, 38; work
with allied agencies, 324.
Extension, library. See Library extension.
Extra readers' cards, 77.
Factory stations, paper by Aniela Poray, 351.
Fairchild, Mrs Salome Cutler, mentioned, 435.
Fee, payment deterrent to popularity of libraries, 34.
Fiction, percentage in circulation, 225.
Fines, library, alternatives for, 534, collection of, 537, in Bos-
ton Athenaeum, 543, in Brooklyn Library, 544, in Cleveland
Public Library, 541, in Detroit Public Library, 537, m New
York Apprentices' Library, 540, in Newark, NJ Free Li-
brary, 538, in St. Joseph Free Library, 546, in Windsor, Vt.
Library Association, 542; delinquents, and losses, paper by
Willis Kimball Stetson, 527; maximum charged, 532; period
for, 532; questionnaire on, 529; relation of book theft to, 203,
558; report on, 529; statistics, 529, 537-
Fisk Free Library, open shelves, 165.
Folsom, Dr Charles F., opinion of on contagion, 583
Foreign books, in deposit stations, 355.
Foreign born, co-operation of with public libraries, 497 ; influence
of library on, 495 ; work with of Boston Public Library, 507,
Buffalo Public Library, 507, Chicago Public Library, 505,
Cleveland Public Library, 505; Detroit Public Library, 506,
Louisville Public Library, 506, New Y&t, Public Library,
504, Passaic, NJ. Public Library, 508, Providence Public
Library, 506, St. Louis Public Library, 505, Springfield, Mass.
Public Library, 566.
INDEX 669
Foreigners. See Foreign born; Immigrants.
Formaldehyde, use of in fumigation, 599.
Formalin vapor, sterilization of books by, 597.
Forrest, Gertrude E , article by, 387.
Foskett, Edward, quoted, 197
Fowler, Elwyn H , quoted, 465
Franklin, Benjamin, author of library movement in America, 32.
Free access, definition of, 175; see also Open shelves
Free libraries, and readers, paper by Dr. Justin Winsor, 95;
as gifts, 36, development of, 254, history, 18; paper by Jo-
siah Quincy Phillips, 17.
Free Library of Philadelphia, fosters work with blind, 431.
Free public libraries, stages in progress of, 100
Free public library, essentially a New England institution, 36;
future of, 655; movement, origin of, 37.
Freedom in libraries, paper by William Howard Brett, 170
Freeman, Manila Waitc, paper by, 643.
Friedlander system, referred to, 422
Friends' Free Library, Germantown, Pa , open shelves, 165 ;
success of, 22.
Froebel, mentioned, 287.
Fumigation of books, 591, 598, 601 ; bibliography, 594; medical
opinions on, 592 , statistics, 591 , see also Contagious diseases.
Future of the free public library, paper by Dr Lewis H. Steiner,
655
Gail Borden Public Library, open shelves, 165.
Gaillard, Edwin W.f report by, 547, 551.
Gall, James, referred to, 422
Garvey, Marcus, referred to, 379
General Society of Mechanics and Tradesmen (Apprentices' Li-
brary), New York City, open shelves, 166.
Germantown, Pa. Free Library, extract from report, ax.
Ghetto, Brooklyn, library m the, 477
Gillis, Mabel, paper by, 455.
Girard, Father, mentioned, 287.
Girls, percentage of among factory readers, 356.
Grand Rapids, 'i Public Library, work with allied agencies,
335-
Grand Rapids, Mich Public School Library, open shelves, 166.
Green, Dr. Samuel A., opinion of on contagion, 582.
670 INDEX
Green, Samuel S., report by, 395.
Guarantor, moral effect of signature, 53.
Guaranty. See Surely.
Guaranty card, wording on, 74.
Hamilton, Ontario Public Library, open shelves, 166.
Harlem, library work in, 517.
Harris, Dr Ehsha, opinion of on contagion, 583
Harris, Prof. William T., mentioned, 80.
Harris classification system, mentioned, 80
Hartford, Conn Public Library, bulletins, 616; open shelves,
166.
Hauy, Valentin, inventor of embossed type, referred to, 427,
pioneer of printers for blind, 421.
Hazeltine, Mary E., paper by, 623.
Henneberry, Kate M., paper by, 607.
Henry Street settlement, anniversary of, mentioned, 489.
Hewins, Caroline M., report on bulletins by, 616.
Higginson, Thomas Wentworth, report by, 152.
Hodges, Nathaniel D C, biographical sketch, 439; quoted, 213;
report by, 439.
Home delivery of books, cost, 388; experimental stage, 392:
methods described, 389; review of history, 312; report on,
264, by A.LA. Committee on library administration, 383; in
Milton, Mass., 384; in Springfield, Mass, 383; in Somer-
ville, Mass., 384.
Home libraries, described, 311
Home Teaching Society for the Blind, London, organization,
429.
Home Teaching Society of Pennsylvania, history, 431.
House to house delivery of books, article by Gertrude E. Forrest,
387; see also Home delivery of books
How things are done in one American public library, paper by
Frederick M. Crunden, 73
How to get books to the people, 314.
How we reserve books, symposium, 109
Howard Memorial Library, open shelves, 166; referred to, 39.
Howe, Dr. S. G., referred to, 422.
Humboldt, mentioned, 287.
Hume, Miss, quoted, 219.
INDEX 671
Hutchins, Frank Avery, biographical sketch, 299; mentioned,
373; Paper by, 299
Immigrants as contributors to library progress, paper by Mrs.
Adelaide Bowles Maltby, 485.
Immigrants' reading, 492.
Immigration Publication Society and public libraries, 504.
Indicator system, 71.
Indianapolis, Ind. Public Library, open shelves, 166
Information desk, use of m St Louis Public Library, Si.
Inter-library loans, expense, 398, 414; use and misuse, 409, 410,
412; future developments of, 405; in reference work, report
by Samuel S. Green, 395 ; liberality in, 395 ; libraries extend-
ing service, 395, 400; Library of Congress and, 410; progress
of, 399; regulations for in different libraries, 403; report on,
by William Warner Bishop, 407.
Inventories, lack of, deplored, 234.
Issue, book, counting of, 86; see also Statistics.
Jails. See Prisons.
Jersey City, NJ. Free Public Library, bulletins, 612; open
shelves, 167.
Jewett, Prof. C. C, mentioned, 37.
Johnson, Dr. H, A , opinion of on contagion, 583.
Jones, Gardner Maynard, biographical sketch, 589; paper by,
589; report on bulletins, 611.
Kansas City, Mo., parcel post service in, 378.
Kansas City, Mo. Public Library, open shelves, 167.
Kite, William, quoted, 21.
Kreuzpointer, Mrs., work of with foreign born, referred to, 508.
Label, book, in use in St. Louis Public Library, 85.
Larceny, book. See Book larceny problem.
Larned, Joseph Nelson, address by, 283.
LaSalle, Abbe, mentioned, 286.
Ledger system of charging, 44, 64.
Librarian, blind, experiences of, 451,
Librarian, definition of, 107; responsibility of toward public,
659; spirit of in relation to publicity, 645.
672 INDEX
Libraries, circulating, and contagious disease, 581 ; success of,
249
Library, aim of, discussed, 319.
Library books, influence of presence on factory workers, 356.
Library circulation at long range, article by Dr. Arthur E. Bost-
wick, 273.
Library experiment in prison work, report by Elizabeth D. Ren-
ninger, 359.
Library extension, paper by Dr. Edward A Birge, 307
Library fines, paper by Nina Elizabeth Browne, 529, see also
Fines, library.
Library funds, objects of, 224.
Library laws, adoption of, 35.
Library of Congress, and inter-library loans, 410; reading room
for the blind, 434; referred to, 39.
Library progress, immigrants as contributors to, 485
Library science, definition, 289
Library work in the Brooklyn ghetto, paper by Leon M. Sobs-
Cohen, 477.
Libri incident, related, 553.
Linderfelt, Klas August, biographical sketch, 43; paper by, 43-
Lists, historical fiction, of Boston Public Library, referred to,
105; use of book lists m publicity, 609; new book lists m
newspapers, 627; printed, publicity of, 607; timely, impor-
tance of, 629; usefulness in publicity, 649
Literature, quality of, in libraries, 295
Liverpool, Eng. Free Public Library, open shelves, 167
Loan systems See Charging systems.
Loans, inter-library. See Inter-library loans.
Long distance circulation, report on, 273
Lord, Isabel Ely, paper by, 191
Los Angeles, Cal Free Public Library, open shelves, 167
Loss of books, open shelves, 184, 191 ; percentage of open shelf,
compared with volumes, 212.
Losses, accuracy of figures for, 214; by theft from open shelves,
192, 200; comparative, 208; classes of books, 210; causes of
danger in, 204; open and closed shelves, compared, 204; pre-
cautions for prevention of, 216.
Louisville Public Library, work with foreign born, 506
Lowther, Sir Charles, embossing referred to, 428.
Luther, pleader for education, 285.
INDEX 673
Lyceum lectures, influence of on libraries, 34.
Lyman, Dr. Henry M, opinion of on contagion, 585,
Lynn, Mass Free Public Library, open shelves, 167
Maltby, Mrs. Adelaide Bowles, paper by, 485.
Mann, Horace, mentioned, 287
Manufacturing interests, influence of on libraries, 36.
Massachusetts, preeminence of in libraries, 35.
Massachusetts Library Commission, establishment of, 39.
Medical experts, opinion of on contagious disease and circulat-
ing libraries, 582
Mercantile Library of Philadelphia, bulletins, 618
Mercier, Charles, mentioned, 555.
Milton, Mass., home delivery of books m, 384.
Milwaukee, Wis. Public Library, contagious disease, experience
with, 590; open shelves, 168.
Minneapolis Public Library, contagious disease, experience with,
590; opening of, 244
Mission and missionaries of the book, address by Joseph Nelson
Larned, 283
Missionary spirit, in library, definition, 284
Monastic libraries, referred to, 32.
Moon, Dr. Robert C., report by, 427.
Moon, Dr. William, blindness of, referred to, 429.
Moon type, history of, 428; referred to, 422; see also Embossed
type
Mulot, Mile., stylographic guide, devised by, 423.
Mutilation of books, statistics, 231 ; unsatisfactory statistics, 199.
Negroes, advancement of, 522; race consciousness of, referred
to, 523; readers m libraries, 523; see also Colored people.
Neisser, Emma R , quoted, 449 ; report by, 465
New Brunswick, NJ Free Public Library, open shelves, 168,
New novel problem and its solution, article by Frederick M.
Crunden, 117.
New York Apprentices' Library, contagious disease, experience
with, 590; collection of fines, 540.
New York City Y.M.CA. Library, open shelves, 168.
New York Free Circulating Library, contagious disease, ex-
perience with, 590; delinquents in, 528,
New York Mercantile Library, reserves, 109.
674 INDEX
New York point. See Embossed type.
New York Public Library, work with allied agencies, 337; work
with foreign born, 504.
Newark charging system, 81.
Newark, NJ. Free Public Library, collection of fines in, 538;
open shelves, 168; reading from typical, 146^; work with
allied agencies, 339.
Newspapers as publicity agents of libraries, 624, 636
Novel problem, new, solution of, 117.
Novel-readers, who constitute them, 100.
Novel reading, effects of, 21.
Oakland, Cal. Free Public Library, open shelves, 169.
Open access See Open shelves.
Open shelf movement, history of, 191.
Open shelves, advantages and disadvantages, 159, 160, 176, 192,
223, 239, 241; and thefts, 228, 565; branch libraries suited
to, 243; increased cost of administration, 196; influence of,
not exerted by catalogs, 241, on circulation, 247 , loss of books
from, 184, paper by Isabel Ely Lord, 191 ; paper by Erastus
Swift Willcox, 221; popularity of, 182; reports on, 157, 161,
183.
Otis Library, Norwich, Conn, open shelves, 169
Overdentention, excuses for, 533.
Overdues See Delinquents
Paradies, Mile, referred to, 421.
Parcel post library system, article on, 373.
Parcel post service, Chicago Public Library, 377, Kansas City,
Mo. Public Library, 378; Queens Borough Public Library,
376; in St. Louis, 376.
Parma incident, referred to, 554.
Passaic, NJ. Public Library, work with foreign born, 508.
Pennsylvania Home Teaching Society, history, 431.
People, how to get books to, 308.
People's university, public library as, 657.
Peoples, William T., opinion of on contagion, 586.
Pepper, William, bequest of, referred to, 39.
Periodical library bulletins, report on, 611 ; see also Bulletins.
Perkins Institute for Blind, library of, 436.
Personal contact, delivery station, possibility of, 276.
INDEX 675
Peslalozzi, mentioned, 287.
Philadelphia City Institute, open shelves, 169.
Philadelphia Free Library, open shelves, 170; work with allied
agencies, 342.
Philadelphia Library Company, success of, 33.
Philadelphia Mercantile Library, open shelves, 169.
Plummer, Mary Wright, paper by, 61
Police officer, librarian as, 576
Poole, Dr William R, referred to, 38, report by, 581.
Poray, Aniela, paper by, 351.
Post, parcel. See Parcel post service.
Posters, use of in publicity, 632
Princeton College Library, Princeton, NJ, open shelves, 170.
Print-using habit, diagram, 148
Printed lists of books, paper by Kate M. Henneberry, 607.
Prison libraries, administration of, 365
Prisoners, influence of books on, 363
Prisons, libraries in, 359, 361.
Providence, R.I. Public Library, open shelves, 170. work with
allied agencies, 345, work with foreign born, 506.
Ptolemy I, library of, referred to, 32.
Public Libraries, antiquity of, 31 ; books for blind m, statistics,
434, contagious disease and, 589; influence of, 255
Public library and allied agencies, symposium on, 323 ; future of,
paper by Dr Lewis H Sterner, 655; ideal of future, 660; non-
partisan institution, 662.
Public library movement, paper by William Isaac Fletcher, 31.
Publicity, 607, 623, 635, 643; agencies for library, 637; efficacy
of, 638 ; importance of judicious, 635 ; personal work m, 633 ;
preparation of articles for newspaper, 626; responsibility for
articles on, 625
Purpose of library, discussed, 319.
Putnam, Dr Herbert, paper by, 239.
Queens Borough Public Library, parcel post service, 376, theft
in mentioned, 219.
Questionnaire on branches and deliveries, 250.
Quincy, Josiah Phillips, paper by, 17.
Rameses I, referred to, 31.
Ranck, Samuel H.f article by, 157.
676 INDEX
Raumer, historian, quoted, 285.
Readers' cards in St. Louis Public Library, 77.
Readers, classes of, benefitted by open shelves, 241.
Readers, negro. See Negroes.
Reading rooms, branch, referred to, 268, in delivery stations,
258.
Redwood Library, Newport, R I , referred to, 34,
Reference work, inter-library loans in, 395
Registration of borrowers, frequency of, basis for comparison,
60; in St. Louis Public Library, 74; indexing of, 53; long
continued, condemned, 57; paper by Henry J. Carr, 51; see
also Charging systems.
Registration period, use of, 55.
Reid, Marguerite, quoted, 510.
Relation of the library to the outside world; the library and
publicity, paper by Marilla Waite Freeman, 643.
Relations of the greater libraries to the lesser, report by Charles
James Barr, 399.
Renewals, book, how treated, 90.
Renninger, Elizabeth D, report by, 359
Rent collections. See Collection of duplicates; Duplicate collec-
tion
Report on charging systems, paper by Mary W. Plumraer, 61.
Report of the Committee on library work with the blind, by
Emma R Neisser, 465 ; by Nathaniel D C Hodges, 439
Report on access to shelves, article by Dr. Bernard C. Stciner,
and Samuel H. Ranck, 157
Report on open shelves, report by John Thomson, 183.
Re-registration of borrowers, 55.
Reservation of books, 109
Reserves, use of in libraries, 109.
Responsibility for damages, 84.
Reviews, book, in newspapers, 628.
Rhoads, John P, teacher of blind, referred to, 431.
"Richard Carvel," popularity of, 121
Rochester, NY. Central Library, open shelves, 170
Rose, Ernestine, biographical sketch, 517; paper by, 517.
Rue Notre Dame de Victoires, pioneer institution for blind, re-
ferred to, 427
Rush, Dr James, munificence of, 33
INDEX 677
St. Joseph, Free Library, collection of fines in, 546
St. Louis plan, 117.
St Louis Public Library, beginnings of, referred to, 38; open
shelves, 171; parcel post service, 376; work with allied
agencies, 347; work with foreigners, 505
Salem, Mass. Public Library, bulletins, 6n ; open shelves, 171.
Sargon I, reference to, 31.
School libraries as distributing agencies, 309
Scranton, Pa. Public Library, open shelves, 171
Second-hand book dealers, lost books and, 213.
Serving New York's black city, paper by Ernestine Rose, 517,
Sidney, Sir Philip, quoted, 154.
Slip-system of charging, 44; advantages and disadvantages, 65.
Snow, Dr Erwm M.( opinion of on contagion, 583.
Sohs-Cohen, M., biographical sketch, 477; paper by, 477.
Some of the people we work for, address by John Foster Carr,
503.
Some other book, paper by William Howard Brett, 103
Some unusual experiences in the work of a blind librarian, re-
port by Beryl H Clarke, 451
Sornerville, Mass, home delivery of books in, 384.
Spofford, A. R., referred to, 39
Spread of contagious disease by circulating libraries, report by
Dr William F. Poole, 581.
Springfield, 111 Public Library, open shelves, 172.
Springfield, Mass., home delivery of books in, 383.
Springfield, 0. Public Library, open shelves, 172
Stack system, unsuited to free access, 159.
Staff, mixed, at colored branch; success of in New York, 521,
Stations, delivery. See Delivery stations.
Stations, factory, 351.
Statistics, circulation, how reported, 89; see also Issue.
Slearns, Lutie E, paper by, 635
Sterner, Dr. Bernard C, article by, 157; biographical sketch, 157;
quoted, 439
Sterner, Dr. Lewis H., biographical sketch, 655; paper by, 655.
Sterilization of books by formalin vapor, paper by Dr. Andrew
F. Currier, 597 ; see also Contagious diseases ; Fumigation of
books.
Stetson, Willis Kimball, biographical sketch, 527; paper by, 527.
Stockton, Cal Free Public Library, open shelves, 172.
678 INDEX
Stylographic guide, for blind, referred to, 423.
Substitution of titles called for, 104.
Surety, use of, as preliminary to book taking, 52.
Syracuse, N.Y. Central Library, open shelves, 173.
Talks, personal by librarian, publicity through, 651.
Taunton, Mass Public Library, open shelves, 173.
Teachers and library fines, 533
Teachers' cards in St. Louis Public Library, 77.
Telephone, use of, agent of publicity, 650; to be encouraged,
651.
Theft, caused by non-payment of fines, 203; detection of, 219;
open shelf, 200, 201, 227, 228; see also Book theft.
Thieves, book See Book thieves.
Thomson, John, biographical sketch, 183; paper by, 183
Ticknor, George, mentioned, 37.
Tilden, Samuel J., referred to, 38.
Toledo, 0. Public Library, open shelves, 173.
Tooker, Dr. Robert N, opinion of on contagion, 584
Transportation, library, to delivery stations, 267.
Traveling libraries, development of, 300, 301; paper by Frank
Avery Hutchins, 299; statistics on, 304.
Traveling library, pioneer, 299.
"Trilby," popularity of, 120
Two-book privilege, history of, 126.
Two-book system of circulation, method, 141; possibilities of,
138; process described, 125
Two-card system, advantages and disadvantages, 59-
Uniform type committee, recommendations, 468.
Usefulness of libraries, test, 236.
Utley, Henry Munson, paper by, 421.
Victoria, Queen, contribution to Chicago Public Library, refer-
ence to, 38.
Victoria Public Library, Melbourne, Victoria, Australia, open
shelves, 173.
Visits, home, successful in advertising library, 522.
Waterbury, Conn., delinquent borrowers in, 528.
Wellman, Killer Crowell, biographical sketch, 263; paper by,
263 ; quoted, 388.
INDEX 679
What the American people are reading, discussion by John Cot-
ton Dana, 145.
What the foreigner has done for one library, 495.
White, Dr C. B., opinion of on contagion, 584.
Willcox, Erastus Swift, biographical sketch, 221 ; paper by, 221.
Winsor, Dr. Justin, biographical sketch, 95; mentioned, 37;
opinion on contagion, 586; paper by, 95.
Windsor, Vt. Library Association, collection of fines in, 542.
Wisconsin Library Commission, work of, with parcel post, 373.
Woburn, Mass. Public Library, open shelves, 174.
Worcester, Mass., delinquent borrowers in, 528.
Worcester, Mass. Free Public Library, open shelves, 174.
Work with colored people, 517.
World's Fair, St. Louis, 1904, exhibit of embossed books in, 433.