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LI  B  RARY 

OF   THL 

U  N  IVER_SITY 

Of    ILLINOIS 

331.1 
y\o.  \-2.5 


J 


•t<o&» 


MOTION-I> 
and 

TIME 


Institute  of  Labor  and  Industrial  Relations 


NIVERSITY      OF       ILLINOIS 


I 


EDITORIAL  NOTE  This  University  of  Illinois  Bulletin  is  the 

second  of  three  to  be  published  by  the  Insti- 
tute of  Labor  and  Industrial  Relations  on 
Industrial  Engineering  topics.  The  topics  are 
Job  Evaluation,  Motion  and  Time  Study, 
and  Wage  Incentives.  These  Bulletins  are  not 
intended  to  "promote"  the  use  of  these  tech- 
niques, but  to  aid  managements  and  unions 
which  have  decided  to  adopt  them. 

The  Institute  of  Labor  and  Industrial 
Relations  was  established  at  the  University  of 
Illinois  in  1946  to  "inquire  faithfully,  hon- 
estly, and  impartially  into  labor-management 
problems  of  all  types,  and  secure  the  facts 
which  will  lay  the  foundation  for  future 
progress  in  the  whole  field  of  labor  relations." 

The  Bulletin  series  is  designed  to  carry 
out  these  aims  by  presenting  information  and 
ideas  on  subjects  of  interest  to  persons  active 
in  the  field  of  labor-management  relations. 
These  Bulletins  are  nontechnical,  for  general 
and  popular  use. 

Additional  copies  of  this  Bulletin  and 
others  are  available  for  distribution. 

ROBBEN  W.   FLEMING,  BARBARA   D.   DEN.NIS, 

Director  Editor 


I.L.I.R.    BULLETIN    NO.    24 

(The  number  24  represents  the  total  number  of  6u//etins 
published  by  the  Institute  of  Labor  and  Industrial  Re- 
lations to  date.  This  series  was  originally  called  Series  A 
and  later  I.L.I.R.  Publications,  Bulletin  Series,  with  Vol- 
ume and  Number.  Hereafter  I.L.I.R.  6u//etins  will  be 
published  at  irregular  intervals  and  will  be  numbered 
consecutively.  I.L.I.R.  Publications,  Bulletin  Series,  Vol.  6, 
No.  1,  Workers  on  fhe  Move,  published  in  September, 
1952,  is  the  Bu//ef/n  in  this  series  immediately  preceding 
this    publication.) 


UNIVERSITY        OF        ILLINOIS        BULLETIN 

\'alume  51,  Number  73:  June,  1954.  Published  seven 
times  each  month  by  the  University  of  Illinois.  Entered  as 
second-class  matter  December  11,  1912.  at  the  post  office  at 
Urbana.  Illinois,  under  the  Act  of  August  24.  1912.  Office 
of  Publication.   2(17  .Administration  Building.  Urbana,  Illinois. 


Motion  and  Time  Study 


by 


L.  C.  PIGAGE 

Associate  Professor  of  Mechanical  Engineering  and  Labor  and  Indusfriol 
Relations 


J.  L.  TUCKER 

Chief   Industrial    Engineer,  CofTing   Hoist  Company.     Former  Instructor  of 
Mechanical   Engineering   in   Labor  and   Industrial  Relations  and  Extension 


TABLE   OF    CONTENTS 

Introduction 7 

Why   Have   Motion   and   Time  Study? 9 

Motion  and  Time  Study  in  the  Wage  Structure 10 

Motion  Study 11 

Process  Chart 12 

Flow  Chart 18 

Operation  Chart 18 

Micromotion  (Simo)  Chart 22 

Conclusion 22 

Time  Study 23 

Approaching  the  Employee  and  Job  to  Be  Time-Studied      .  23 

Determining  the  Job  Content 24 

Determining  the  Elements  of  the  Job 26 

Recording  the  Actual  Time  Values 27 

Determining  the  Average  Time  to  Do  the  Job 

by  a  Certain  Operator 34 

Determining  the  Base  Time  for  the  Job 

by  Rating  or  Leveling 36 

Determining  and  Applying  Allowances 37 

Applying  the  Standard  as  Determined 

by  the  Time  Study 40 

Conclusion AA 

Selected  Bibliography 45 


Introduction 


To  mention  motion  and  time  study  to  a  group  of  workers,  or  to  a 
group  of  management  representatives,  is  a  eertain  way  to  start  an 
involved  discussion. 

Even  with  a  history  of  some  50  years,  many  points  are  still  debated. 
Time  study  was  first  used  by  Frederick  W.  Taylor  while  he  was  working 
at  the  Midvale  Steel  Company  in  the  1890's.  At  about  the  same  time 
Frank  B.  Gilbreth  applied  motion  study  to  bricklaying  as  a  means  of 
improving  his  contracting  business. 

Perhaps  some  day  agreement  may  be  reached  on  a  scientific  procedure 
to  follow  in  motion  and  time  study.  But  at  the  present  time  we  can  only 
suggest  some  general  methods  which  can  be  modified  to  fit  a  situation 
being  considered. 

Human  judgment  has  always  been  a  strong  factor  to  be  overcome  in 
attempting  to  remove  the  difficulties  that  surround  this  subject.  The 
people  in  the  shop,  particularly  those  who  are  organized  into  unions,  are 
suspicious  of  motion  and  time  study.  They  are  especially  critical  of  the 
rating  phase  of  time  study  —  which  has  not  been  too  satisfactory  in  many 
instances. 

Motion  and  time  study  affects  the  way  a  man  works  and  how  much 
he  gets  for  his  work.  These  things  are  vital  to  him.  He  finds  it  difficult  to 
accept  any  change  without  understanding  the  reason  for  it.  In  most  cases, 
motion  and  time  study  is  not  fully  understood  by  those  not  actually 
trained  to  work  with  the  technique.  Often  the  lack  of  understanding  and 
the  misapplication  of  motion  and  time  study  are  responsible  for  much  of 
the  controversy. 

This  Bulletin  is  written  to  explain  methods  used  in  motion  and  time 
study,  to  suggest  an  approach  to  its  many  problems,  and  to  assist  in 
developing  a  working  program  in  the  field. 


Why  Have  Motion  and  Time  Study? 

Managements  of  manufacturing  concerns  feel  that  economy  of  effort 
and  cost  are  extremely  important  factors  in  the  operation  of  a  plant. 
In  many  cases  they  use  motion  and  time  study  as  one  of  the  techniques 
to  achieve  this  economy.  In  addition,  they  give  serious  consideration  to 
the  effect  of  production  economy  on  the  buying  public.  They  try  to  set 
the  selling  price  of  a  product  at  a  level  the  customer  is  willing  and  able 
to  pay.  Frequently,  if  the  product  is  a  good  one,  well  known,  and  sold 
at  a  reasonable  price,  a  manufacturer  may  gain  a  leading  position  in  the 
field.  Thus  he  is  able  to  maintain  good  profits  and  security. 

In  order  to  price  a  product,  most  manufacturers  try  to  determine  and 
lower  three  major  cost  factors  —  material,  overhead,  and  labor.  Motion 
and  time  study  has  dealt  mainly  with  labor  costs.  Yet  it  is  affected  by 
many  complex  variables  such  as  the  understanding  of  the  whole  field  of 
motivation.  It  is  this  technical  treatment  of  the  subject,  without  due 
regard  for  the  human  being,  which  has  caused  many  motion  and  time 
study  systems  to  get  into  untenable  positions  in  industry. 

For  example,  Jim  and  Ed  are  two  workers.  Each  does  exactly  the 
same  work,  and  each  is  apparently  trying  to  do  a  good  job.  Yet,  upon 
closer  examination,  it  is  found  that  Jim  produces  quite  a  bit  more  than 
Ed  —  even  though  Ed  appears  to  be  working  harder  than  Jim.  This 
situation  isn't  serious  enough  to  create  an  immediate  price  emergency 
for  the  company,  but  it  does  warrant  an  investigation  to  find  out  why 
Ed  doesn't  produce  as  much  as  Jim.  Perhaps  there  is  some  way  to  find 
out  exactly  what  Jim  does  that  enables  him  to  produce  so  well.  If  the 
"know-how"   that   Jim   possesses  can   be   divided   into   sini]jlc   steps   and 


explained  clearly  to  Ed,  and  to  the  other  Eds  in  the  plant,  their  jobs  will 
become  easier  to  perform  and  will  cause  fewer  headaches  for  everyone. 

Here  motion  study  comes  into  the  picture.  Through  the  use  of  motion 
study,  the  job  can  be  broken  down  into  steps,  and  each  step  can  be 
analyzed  to  see  if  it  is  being  done  in  the  simplest,  easiest,  and  safest 
possible  manner.  Jim  probably  knows  a  few  short-cuts  that  help  him  do 
his  job  in  less  time  and  with  less  effort.  By  using  motion  study,  it  will  be 
possible  to  find  out  just  what  these  are. 

At  this  point  Ed  can  be  helped  by  motion  study.  The  job  has  been 
broken  down  into  simple  steps  that  are  easy  to  explain,  easy  to  under- 
stand, and  easy  to  follow.  Now  he  will  be  able  to  realize  some  good  pro- 
duction results  and  get  these  results  with  less  effort  than  he  used  before. 

Time  study  is  the  recording  of  the  time  needed  to  do  a  certain 
amount  of  work  in  a  certain  way.  It  is  tied  in  directly  with  the  specific 
method  of  doing  the  work  and  is  good  only  for  that  method.  The  use  of 
time  study  permits  the  company  to  complete  the  picture  of  labor  cost 
and  also  provides  a  fixed  base  so  the  worker  will  know  what  is  expected 
of  him  during  a  certain  period  of  time. 

What  does  this  mean  to  the  company,  and  eventually  to  Jim  and  Ed? 
It  means  that  the  company  can  constantly  improve  its  position  in  the 
competitive  market  and  can  maintain  a  good  profit  margin.  This  may 
result  in  more  benefits  for  Jim  and  Ed  —  greater  job  security  and  higher 
wages.  Moreover,  their  work  will  be  easier. 


Motion  and  Time  Study  in  the  Wage  Structure 

In  the  technical  sense,  motion  and  time  study  can  be  placed  between 
the  job  evaluation  system  and  the  specific  wage  incentive  plan  used  in 
the  company.  The  motion  and  time  study  program  establishes  the 
minimum  expected  rate  of  production  on  each  job  to  which  it  is  applied 
for  the  base  money  rate  being  paid  for  that  job.  (The  base  money  rate 
for  the  job  may  change  from  time  to  time  due  to  changing  economic 
conditions  and  social  outlooks,  but  the  time  standard  should  remain  the 
same  as  long  as  the  method  of  doing  the  job  is  not  changed.) 

Furthermore,  motion  and  time  study  programs  set  the  basis  for  wage 
incentive  systems.  Through  the  use  of  motion  and  time  study,  the  unit  base 
of  measure  for  extra  pay  for  extra  production  above  the  acceptable  mini- 
mum is  established.  (This  whole  relationship  is  more  fully  explained  in  Job 
Evaluation,  a  Bulletin  previously  published  by  the  University  of  Illinois.) 

10 


Motion  Study 

Motion  and  time  study  is  not  scientific  throughout.  The  techniques 
do  attempt  to  follow  a  scientific  procedure,  but  there  is  room  for  con- 
siderable inipro\ement.  To  achieve  rational  and  reasonable  results  it  is 
essential  to  use  motion  and  time  study  together  to  determine  a  production 
standard.  It  is  particularly  important  that  reasonable  effort  be  applied 
in  motion  study  to  insure  equitable  results  when  time  study  is  used.  In 
tact,  much  c^t  the  diflficulty  with  time  study,  aside  from  lack  of  scientific 
procedure,  is  a  result  of  applying  it  without  a  thorough  study  of  the 
motion  pattern  of  the  job. 

Basically,  motion  study  is  the  foundation  for  time  study.  The  time 
study  determines  the  time  to  do  the  job  according  to  a  certain  method 
and  is  valid  only  so  long  as  the  method  is  continued.  Once  a  new  way  to 
do  the  job  is  developed,  the  time  study  must  be  changed  to  agree  with 
the  new  method.  Otherwise  the  time  allowed  for  the  job  would  be  too 
great,  and  a  loose  standard  would  result.  This,  in  turn,  would  mean 
inconsistent  standards  or  unequal  opportunity  for  all  persons  on  incentive 
work  to  earn  essentially  equal  bonuses. 

Motion  study  can  be  used  successfully  without  time  study  —  but  time 
study  cannot  be  used  without  motion  study.  Since  motion  study  is  the 
foundation  for  time  study  and  should  be  done  before  a  time  study  is 
made,  this  Bulletin  will  consider  motion  study  techniques  first. 

The  purpose  of  motion  study  should  be  to  find  the  greatest  economy 
of  effort  with  due  regard  for  safety  and  the  human  aspect.  The  total 
cost  lor  human  expenditure  of  effort  can  be  reduced  at  the  same  time 
that  the  unit  cost  for  human  eflfort  is  increased.  The  same  amount  of 
work  can  be  accomplished  in  less  time  with  more  efficient  application  of 
human  effort  which  will  justify  higher  hourly  wage  rates. 

Any  job  can  be  motion-studied.  The  achievement  of  reduced  human 
effort  may  be  harder  to  secure  on  some  jobs  than  on  others,  but  this  is 
no  excuse  for  not  applying  motion  study  in  many  places  other  than  on 
factory  jobs.  In  fact,  motion  study  can  be  applied  very  effectively  to  jobs 
in  the  home,  in  the  oflfice,  in  retail  and  distribution  fields,  and  in  many 
other  areas. 

Stated  simply,  motion  study  means  — 

1 .  Find  out  how  a  job  is  being  done  now. 

2.  Thoroughly  question  the  reason  for  each  step  as  it  is  being  done 
now  on  the  job. 

3.  Remove  the  steps  on  the  job  which  cannot  be  fully  justified. 


11 


UBRARV 

UNivERsmr  OF  nnmni 


4.  Install  and  standardize  the  new  procedure  for  doing  the  job. 
The  job  study  may  be  simple  or  elaborate  —  depending  on  the  desires 
of  those  making  the  study  and  the  people  on  the  job.  The  amount  of 
time  and  money  to  be  spent  may  limit  the  scope  of  the  study. 

The  ideas  as  outlined  in  the  following  pages  will  give  a  fair  concept 
of  some  of  the  possible  motion  study  techniques  which  can  be  used. 
These  samples  of  techniques,  simply  illustrated,  with  supporting  pro- 
cedures, will  give  the  reader  an  idea  of  relatively  uniform  practices  now 
prevailing.  No  attempt  is  made  to  cover  all  the  possible  variations  that 
may  exist. 

The  usual  and  tested  procedures  in  motion  study  involve  the  use  of  ■ — 

1.  Process  charts.  The  study  of  a  series  of  steps  in  making  an  article 
or  the  series  of  events  a  person  goes  through  in  completing  a  job 
assignment. 

2.  Flow  charts.  A  supporting  route  of  travel  that  an  article  or  person 
may  take  in  completing  a  series  of  steps  in  a  job  assignment.  This  chart 
is  usually  used  to  supplement  the  process  chart. 

3.  Operations  charts.  A  detailed  analysis  of  just  what  an  employee 
does  in  a  specific  step  or  task. 

4.  Micromotion  (simo)  charts.  An  elaborate  breakdown  of  an  opera- 
tion chart  into  very  fine  motion  patterns,  showing  what  the  employee 
does  in  a  specific  step  or  task. 

The  above  is  the  accepted  order  of  study  of  processes  and  jobs.  Not  all 
are  necessary,  but  usually  the  process,  flow,  and  operation  charts  are 
made.  This  Bulletin  will  consider,  in  turn,  each  type  of  chart  in  the 
motion  study  procedure.  But  a  person  with  a  sheet  of  ordinary  paper  and 
a  pencil  can  achieve  equally  good  results  —  even  though  specific  forms 
are  shown  in  the  subsequent  illustrations. 

PROCESS  CHART 

Before  one  studies  each  and  every  step  in  a  series  used  to  complete 
an  article  or  product,  it  is  well  to  take  a  look  at  the  over-all  picture. 
This  means  that  all  the  steps  should  be  considered  in  relation  to  each 
other.  The  idea  of  this  over-all  view  is  to  decide  — 

1.  Are  all  the  %teps  now  used  to  complete  the  product  or  task 
necessary? 

2.  Are  the  various  steps  done  in  the  proper  order? 

3.  Is  there  waste  of  time  and  cfTort  between  the  various  "do"  parts 
of  the  series  of  steps? 

To  study  the  over-all  situation,  one  usually  makes  a  process  chart 
and  a  flow  diagram.  On  the  process  chart,  all  the  various  steps  involved 

12 


in  furthering  the  product  from  raw  material  to  final  finish(>d  form  are 
listed  in  the  order  in  which  they  now  exist.  It  is  essential  that  each  and 
e\-ery  phase  of  the  series  of  steps  in  the  over-all  picture  be  shown.  No 
assumptions  should  be  made.  Above  all,  it  is  highly  desirable  to  observe 
the  series  of  events  on  the  actual  scene  instead  of  trying  to  picture  what 
is  taking  place  from  a  distant  office. 

As  an  illustration  of  a  process  chart,  consider  the  simple  series  of 
events  encountered  in  preparing  a  bottled  soda  to  drink.  I'his  might 
occur  in  any  home,  and  the  illustration  was  purposely  selected  so  that 
the  reader  might  duplicate  the  process  chart  in  his  own  home.  Note  that 
every  step  in  the  series  is  shown,  regardless  of  the  extent  of  the  step. 
Furthermore,  this  chart  was  made  by  actually  observing  a  person  per- 
forming the  job  sequence.  See  Figure  I. 

It  can  be  seen  from  this  process  chart  that,  along  with  the  general 
identification  material  and  summary,  there  are  three  detail  parts  to  the 
body  of  the  chart.  These  are  (1)  description  of  the  step,  (2)  symbol, 
and  (3)  distance  involved.  A  fourth  detail,  the  time  for  each  step,  could 
be  listed  and  often  is. 

The  symbols  used  may  look  somewhat  queer,  but,  with  usage,  one 
will  soon  discover  that  they  assist  in  spotting  features  about  a  series  of 
steps  which  will  lead  to  simplifying  the  process.  The  symbols  used  in  this 
and  anv  chart  are  — 


o 


V- 
o 


an  operation,  a  step  which  progresses  the  product  through 
change  in  shape,  etc.,  along  to  completion. 

O  —  a  move  operation,  a  transportation  from  one  location  to  an- 
other, but  not  involving  a  change  in  shape  of  the  product  nor 

progressing  the  product  along  to  completion. 

Nat/ —  a  temporary  storage,  a  waiting  of  the  article  or  product  for  the 

^         next  event  to  happen. 

a  permanent  storage,  a  waiting  of  the  article  or  product  for 

the  next  event  to  happen.  This  differs  from  temporary  storage 

in  that  an  order  is  reciuired  before  the  next  event  can  take 

place. 

an  inspection  of  a  quality  nature. 

rn  —  an  inspection  of  a  quantity  nature. 

Now,  returning  to  the  illustrated  process  chart  (Figure  I),  note 
several  features  that  would  and  should  be  questioned.  There  are  ( 1 )  sev- 
eral moves  involving  considerable  distance  to  secure  thi'  finished  product 
and  (2)  several  operations  which  may  be  readily  simplified.  I'he  extent 
of  a  change  depends  upon  the  costs  one  may  be  able  to  undertake.  Siin]jlc 
changes  usually  can  be  made  without  actual  —  or  with  minor  —  money 
outlay.  In  this  case,  one-third  of  the  distance  traveled  could  be  saved  by 
relocating  the  refrigerator  and  bottle  opener.  (This  is  particularly  evident 
when  one  looks  at  the  flow  chart.  Figure  II.) 

13 


PROCESS  CHART 

"Present      METHOD 

Page-Lof-L 

Pfnra^^        ~Preoare    boltlect    he.\iera<^ff  -fodrinWi 

pppt<;        Hoir>g Ports  5gda,Bc<"ri^ertftor,QpgnerPart  No's. N>Qng 

Charted  by       J^Wn  Dna Date  Ant^  4-1  wg     , 


Dia+aoctf 

Si^imbol 

Explanation 

V/                       R«e^  om  4ofa 

(^                       St^awd  up 

3ort. 

\ 

Walk,  to  nyfrigerotor 

(^                          Opffi  refrigerator  <Joor 

C^                         Cast   bottle  of  berenage 

CJ                         Closff  r«fr>q«  rotor  door 

9  «. 

k 

Wallc  to  opener   Con  U3a\l) 

Q                           Open   bottlff 

19  f+. 

Walk  to  boall  cabinet 

C^                           (Set  tf  glass 

12  ft. 

\ 

Walt  to  sink 

([p                        Pour  beveraq<£>  into  qloss 

Q                      5e^  bottle  aside  in  sint 

30  ft. 

) 

Walk  to  sofa 

CP                        Sit  dou>n 

\7                       Kcst  on  sofa. 

Summary 

No 

of 

operatio 

ns             9 

No. 

of 

move  men 

ta              5 

Distance 

ofmovemenits       99  ft- 

Mo. 

of  sVora<)ss 

2 

FIGURE  I 


14 


FLOW  CHART 

Page_LofJL_ 

Prnrpss  T'lou>  diagram-   Prvparv    bottlxl    b«v#rag#    fo  dnwh, 

pppts       Hotv^tf pprfsSoaa.gafri^cator.  Opwer  pg^f  Nf^'a     Hon* 


Charted  by       JoHn  ppg 


nnto  Ant)  flm* 


LCP-62-Form2 


Rfffri^arat'or  O 


Scale- each  squore.£il. 


FIGURE  H 


15 


PROCESS  CHART 


Improved    METHOD 

Poge_Lof_L 

Prnrpo;      P^apore    bottted     b«v»raqe    fa  driwb 

P>ptg        Home Ports  ^°*'<'-  <'^'^'<»«'-at«r,  Qpimrpgrt  No's. -5i5!5S___ 


Chorted  by       Jon  Po« 


Date  ^°^*^ •  <"*« 

Mm* 


Otshance 

£<^mbol 

E;(planotion 

^                       Re«t  on  safoi 

^                           Stand   up 

24  a 

Walk,  to  uuill  cabinet 

Q                        Get  glas6 

6  ft. 

i 

Walk  to  refrigerator 

Q)                        Open  refrigerator  door 

C^                         <a»t    boM-le  of   bti^erage 

^)                         Close  reFrigerafor  door 

3f+. 

Walk  +o  opCAtr  (an  side  of  base  cabinet^ 

Q                        Open    bottle 

6  ft. 

Walk  to  aink. 

^P                         Pour  berera^e   into  glasd 

C^                         Set   bottle   Qfide  in  sink. 

30  ft. 

Walk    to    »ofa 

CP                         Sit  down 

\/                        Ee»t  on  sofa. 

SUKIM  AR.Y 

Imf  roK^a  M<rtha<l        Original  M«tti»d       Sntnuja 

No 

of 

operat- 

ons 

9                                  9                       - 

Mo. 

of 

movements 

S                           s                  - 

Distance  of  mo\/emen\s 

69  ft.                         99  ft.               3oft. 

Ho. 

of 

dtora^ 

e4 

2                                    2                        - 

LCP-52-Foim  I 


FIGUREin 


16 


FLOW   CHART 

(mprovgd     METHOD 

Page±.ofJ_ 

Process   P'lom  diagram  -   Pfeparo    bottlgd    bevaragtf  to  dnwte. 

ngpts.       Home PorfsSodo.  Rgfn<}iratar,Opentfrp^y|  Np's      **on» 

Date  LqV*r.an>j 


Charted  by      ^O"^  Pog 


[^HlD 


Table 


5ofa. 


LCP-52-Form2 


R«rrigeTa*o«r' 


Scale- each  square2_ff_ 


FIGURE  ET 


17 


These  simple  changes  resuhcd  in  the  improved  process  chart  shown 
in  Figure  III  and  the  corresponding  improved  flow  chart  shown  in 
Figure  IV.  Further  changes  in  equipment  could  have  resulted  in  even 
more  saving  of  time  and  eff"ort,  but  some  money  would  have  to  be  spent 
for  these  improvements. 

FLOW   CHART 

This  chart,  as  seen  in  Figure  II,  is  really  a  "road  map"  of  the  series 
of  events.  It  brings  out  more  clearly  the  extent  of  the  moving-around 
involved  even  in  this  simple  illustration.  The  general  practice  is  to  have 
a  flow  chart  accompany  every  process  chart.  The  flow  chart  is  drawn  to 
any  convenient  scale. 

OPERATION    CHART 

Even  though  no  operations  were  eliminated  in  the  improved  process 
and  flow  charts  illustrated,  there  are  many  cases  where  they  could  be. 
Because  some  operations  can  be  eliminated  or  combined  with  others,  an 
individual  operation  study  should  follow  an  over-all  (process  chart) 
study.  In  this  way,  time  will  not  be  wasted  studying  or  retaining  an 
unnecessary  series  of  events. 

Each  operation  should  be  studied  to  find  — 

1.  What  the  operator  does  in  accomplishing  the  task. 

2.  Why  the  operator  does  each  part  in  accomplishing  the  task. 

3.  What  is  not  absolutely  necessary  to  accomplish  the  task  so  that  a 
more  eff^ective  use  of  effort  can  be  suggested. 

It  does  not  take  much  time  and  energy  to  discover  that  many  parts  of 
a  job  involve  the  use  of  human  effort  to  accomplish  little  or  nothing  — 
except  that  the  worker  gets  tired.  This  does  not  imply  an  insult  to  the 
many  skilled  operators  of  today.  It  is  simply  that  parts  of  many  jobs,  and 
in  some  cases  whole  jobs,  "just  grew  up  like  Topsy"  without  sufficient 
thought  as  to  why  they  are  done  as  they  are.  In  fact,  some  people  on  the 
job  or  very  close  to  the  job  do  not  realize  just  how  much  eflfort  is  wasted 
until  they  stop  and  take  stock  of  what  is  being  done. 

Furthermore  —  and  this  is  important  —  many  operators  on  the  same 
job  and  production-standard-time-allowed  will  produce  at  diff"erent  rates 
because  of  the  difTerent  methods  they  use  rather  than  because  of  how  fast 
they  work.  This  is  especially  true  when  the  operators  are  left  more  or 
less  on  their  own  to  develop  their  own  methods  on  the  job.  This  idea 
was  suggested  in  the  introductory  pages  of  this  Bulletin.  The  operator  is 
placed  in  a  very  difficult  position  when  he  is  given  the  production- 
standard-time-allowed  without   the  specific  method.   He  has  to  stumble 

18 


on   thf  proper  or  better  method  to  meet  the  time  standard  while  still 
working  at  a  reasonable  paee. 

Various  means  ean  be  used  to  seeure  the  information  as  to  what  an 
operator  does  to  accomplish  a  task,  but  the  most  satisfactory  has  been  a 
two-colunm  chart. 

1 .  For  a  single  operator  —  one  column  shows  what  the  left  hand  is 
doing-  and  thi^  other  colunm  shows  what  the  right  hand  is  doing  at  the 
same  time  throughout  the  task.  See  Figure  V.  (Additional  colunms  may 
be  used  to  show  foot  lever  operations,  etc.) 

2.  For  an  operator  and  a  helper  —  one  column  shows  what  the 
operator  is  doing  and  the  other  shows  what  the  helper  is  doing  at  the 
same  time. 

3.  For  an  operator  and  a  machine  —  one  column  shows  what  the 
operator  is  doing  and  the  other  shows  what  the  machine  is  doing  at  the 
same  time. 

4.  Various  combinations  of  the  above  three  situations. 

Turning  to  specifics  and  looking  at  Figure  V,  the  reader  can  see  what 
the  operator  actually  was  doing  when  he  was  straightening  a  welded  "T" 
bracket.  This  particular  method  does  not  reflect  on  his  intelligence.  He 
was  trying  to  get  the  task  accomplished.  But  the  reader  will  note  that 
several  times  throughout  the  accomplishment  of  the  task,  one  hand  or 
the  other  was  idle.  Also,  the  operator  spent  a  lot  of  time  handling  thi' 
work  without  actually  straightening  the  bracket.  The  motion  study 
engineer  did  not  intend  to  overwork  the  operator  in  correcting  these 
conditions,  but  aimed  to  help  him  use  his  eflfort  more  constructively. 
With  these  thoughts  in  mind,  a  simple  straightening  block  was  con- 
structed. This  block  retained  the  bracket  in  proper  position  for  the 
straightening  operation.  Now  an  analysis  of  what  the  operator  does 
reveals  eflfective  use  of  both  hands.  See  Figure  VI. 

These  operation  charts  not  only  serve  as  a  means  to  simplify  an  oper- 
ation, but  — 

1 .  They  are  excellent  instruction  guides  to  train  new  operators 
properly. 

2.  I'hey  are  sound  bases  for  the  method  being  emplo\ed  when  the 
time  study  is  made. 

3.  They  are  highly  useful  when  grievances  on  production  standards  or 
changes  in  production  arise. 

Although  further  improvements  could  be  realized  through  the  use  of 
a  special  arbor  prc-ss  in  the  specific  task  illustrated,  it  can  he  seen  that 
inuch  can  be  accomplished  in  operation  analysis  without  excessive  ex- 
penditure of  money.  Above  all,  human  endeavor  can  be  directed  to  ac- 
complishing the  task  more  efTectively. 

19 


OPERATION  CHART 


"Presenf 


-Porta 


Scale -each  square  akgf^  ^^*- 


METHOD 

Page  1  of  ±- 

Dpprntinn  ^^''Q'q^^'^'^  Welded  "T' Bracket 


Operation  No.. 


W«ld  "T" 
Port*?     Brockat 


-  Dept 


13 


Mochine    8g"ch 
Specif.  No.    '^°"g 


_  Part  No.  'O'^o 
■  Mach.No. '^""g- 
.  Draw.  No.  Hone- 


Operator  a  No.   Ll.  Pott pixt.  No.  '^""g 

Charted  by ^°'»  Po^ 


AniJ 

Date  timg 


Left    hand 

"Right    hand 

Reach   for  part                          9 

1 

j7    Wait  for  left  hand 

Qrasp  part                                    O 

Carry    to  i/isc                                   V 

< 

Reach  for  vise  handle 

Position  in  viae                           Q) 

)  (a rasp  handle 

Hold   for  tightening  vise          W 

Q  Tighten  vise 

Relaase  part                           C 

!) 

Q  Release  handle 

o   Reach  for  hammer 

O Grasp  hammer- 

Idle                                           ^ 

7 

O  Carrij   hammer  to  fisa 

O    Hit  part  to  straighten 

o   Carrjj    hanomer  aside 

Q  Release   hammer 

Reach  for  part                         < 

' 

9    Reac\n  tor  vise  handle 

Caraap  part                                C 

? 

Q)  <3rasp   vice  handle 

Hold    part                                ^ 

Q  Open  vise 

Remove  part  frow  vise       ^) 

Q)   Release  »/ise  handle 

Car-rij  part  to  \ai/e\  block    <^ 

Sight   part  for  3trai<jW»i«S5  O 

^ 

7    Idle 

Asidff    part                              ^ 

Release  part                       O        | 

Summary 

L.H.                                                        B.H. 

Y            OperatioirtS                 9 

5            Mot^enients               5 

3            Holds  ft  delays          2 

FIGURE  3Z: 


OPERATION  CHART 

Suc)^e5ted     METHOD 


^ 


fm 


F" 


bar         r"^         '*>fot-^    .    ■ 
.    .    .      J^Optraior  ■    ■   ■ 

:::;:::♦:::: 


Scale -each  square -g^g"^  '  ^* 


Pagelof_L 

nnprntinnStraightgn  Weld<?d  "T"  Bracket 


Operation  No. i^ 


Wold 
Pnrt<;    Sractegt 


.Dept._l3_ 


Machine  _S*!lch_ 
Specif.  No.    H<"^g 


Operator  a  No.  J=LO«ii 

Charted  by    ^°'^  P°e 


-Port  No.  'O^o 
.  Mach.  No.  ^o'nf 
.  Draw.  No.  f*one 
_  Fixt.  No.  Sioi 
Date  -time. 


Left     hand 

"KighV    hand 

Raoch  for  part                             <y 

9      Reacts  for  hammer 

Qrasp  part                                   (p 

O    Grasp  hammer 

Carrtj    part   to    block.                    V 

<f      Carri^  hammer  H>  blocb 

Position  part  in  hole  in  bloct    O 

W    Wait 

Release  part                                   O 

Q     Strike  part 

l^eacVi   for  qoqs  bar                    Q 

i      Aside  hammer 

Qragp  qa^e  har-                          O 

^     Release  Hammer 

Corri^  qaqe  bar  to  part          9 

i      Rffach  for  parf 

Ga^e  part  for  strai^htness       O 

Q    (jrasp    part 

A.9ide  gage  bar                            9 

o      Aside   part 

Release  goge  bar                 O 

O     Release  part 

SUMMflRY 

Com  PARisoH 

LH.                                               B.H. 

Original 
Me^Vtod 

SuqqCited 
Method 

<o          OparaVions                 5 

1 6            Operations 

II 

5           Mo</fftn<rntj              S 

lO             Mowements 

)0 

-            Holds   «i  Dvloi^         1 

5            Holds  Cc  Oelaijs 

1 

LCP-52-Form  3 


FIGURE  3ZE 


21 


MICROMOTION    (SIMO)    CHART 

In  some  cases  it  is  found  that  a  more  detailed  investigation  is  needed. 
The  technique  employed  for  detailed  analysis  is  called  micromotion  study 
and  the  chart  used  is  a  micromotion  or  simo  chart.  Frank  B.  and  Dr. 
Lillian  Gilbreth,  who  originally  developed  this  method  of  motion  study, 
found  that  all  work  could  be  broken  down  into  17  basic  body  motions. 
These  basic  motions  were  called  "therbligs"  ( a  form  of  Gilbreth  in  reverse ) 
and  are  still  known  by  that  name.  All  jobs  involve  various  combinations 
of  these  basic  motions,  and  their  interrelationships  play  a  very  important 
part  in  the  analysis  of  jobs  which  are  short  in  duration  and  rapid  in  per- 
formance. In  fact,  micromotion  study  technique  is  favored  over  other 
motion  study  methods  because  it  can  measure  rapid  jobs  more  efTectively. 

Because  these  motions  are  small  and  difficult  to  record,  the  Gilbreths 
also  developed  the  use  of  a  motion  picture  camera  and  a  timing  device 
for  studying  and  measuring  the  basic  motion  patterns  involved  in  doing 
work.  Micromotion  study  is  not  too  widely  used  at  the  present  time  be- 
cause many  work  improvements  can  be  realized  with  the  more  simple 
forms  of  analysis.  A  micromotion  study  program  is  costly,  and  this  also 
limits  its  use  by  many  organizations. 

Before  rejecting  micromotion  study  because  of  cost,  serious  considera- 
tion should  be  given  to  its  many  advantages.  In  long  range  planning,  the 
detailed  analysis  may  be  well  worth  the  investment.  Son:ie  of  the  advan- 
tages are  that  micromotion  study  — 

1.  Provides  more  detail  than  other  methods  of  observation. 

2.  Is  more  accurate  than  other  methods. 

3.  Is  more  convenient  than  other  methods. 

a.  The  work  can  be  studied  at  leisure  from  a  film. 

b.  The  film  can  be  stopped  at  any  place  in  the  cycle  and  restudicd. 

4.  Provides  automatic  timing. 

5.  Provides  a  permanent  record  free  of  errors. 

6.  Is  useful  in  training  operating  personnel  and  methods  analysts. 

7.  Allows  observer  to  study  all  types  of  jobs  and  various  crews. 

8.  Is  useful  as  a  basis  for  developing  standard  data. 

A  more  detailed  discussion  of  micromotion  study  may  bt-  found  in  the 
many  excellent  texts  mentioned  in  the  bibliography. 

CONCLUSION 

To  date  there  have  been  many  ideas  and  principles  developed  for 
motion  study.  These  principles  or  rules  are  good  for  checking  a  person's 
work  to  insure  adequate  coverage  of  the  possibilities  of  work  simplifica- 
tion. An  open  mind  and  plenty  of  common  sense  are  essential  in  doing 
motion  study  work. 

22 


Time  Study 


Once  the  method  of  doing  the  work  has  been  determined  by  motion 
study,  it  is  often  desirable  to  find  out  liow  much  time  is  used  to  do  the 
work.  Many  industries  have  adopted  some  sort  of  a  time  study  system 
to  record  the  time  on  a  job.  The  name  time  study  imphes  that  some  sort 
of  a  time-measuring  device  must  be  used.  In  most  cases  it  is  a  stopwatch. 
This  particular  area  is  more  familiar  to  the  employee  because  he  is  able 
to  observe  at  least  the  physical  aspects  of  a  time  study  man  with  his 
stopwatch  and  board. 

Before  taking  a  time  study,  it  is  necessary  to  understand  just  what  a 
time  study  attempts  to  do. 

A  time  study  attempts  to  find  out  the  amount  of  work  that  a 
cjualified  operator,  properly  trained,  can  do  in  a  given  time.  The 
operator  must  do  the  work  according  to  a  certain  method,  under 
certain  conditions,  and  at  a  certain  pace  which  will  produce  a 
certain  physical  reaction.  Certain  allowances  for  personal  and 
other  delays  are  provided. 

In  this  explanation,  "certain"  is  used  several  times.  It  is  the  problem 
of  each  individual  plant  to  determine  the  exact  specifications  for  the 
"certain"  method,  "certain"  conditions,  "certain"  pace,  "certain"  physi- 
cal reaction,  and  "certain"  allowances.  Just  how  the  specifications  are 
determined  —  unilaterally  by  management  or  bilaterally  by  management 
and  the  employees  or  union  —  is  decided  in  each  case  by  the  person  or 
persons  involved.  But  it  must  be  remembered  that  the  employees'  ac- 
ceptance of  the  final  answer  —  the  production-standard-time  to  be  al- 
lowed —  is  one  of  the  criteria  for  the  success  of  time  study. 

All  phases  —  job  method,  working  conditions,  pace,  and  allowances 
—  must  be  carefully  considered  if  the  time  study  is  to  be  rational.  It  is 
unreasonable  to  expect  a  production  worker  to  accept  and  meet  or  exceed 
a  production  standard  that  is  not  based  on  these  phases.  It  is  with  this 
idea  in  mind  that  the  following  suggested  steps  in  time  study,  with  the 
rationale  expressed  in  each  case,  are  considered.  This  is  necessary  because 
only  a  scientific  procedure  is  attempted ;  some  parts  of  taking  a  time 
study  are  an  art. 

APPROACHING  THE   EMPLOYEE   AND  JOB  TO  BE  TIME-STUDIED 

From  the  technical  aspect,  this  first  step  of  the  time  study  series  is 
not  too  important.  However,  from  the  psychological  point  of  view,  it 
is  perhaps  the  one  which  determines  whether  the  idea  of  time  study  is 


23 


accepted  or  rejected.  In  most  cases,  the  employee's  first  contact  with 
time  study  comes  when  he  sees  the  time  study  man  with  his  board  and 
stopwatch. 

Much  has  been  written  about  approaching  an  employee  and  getting 
his  cooperation  in  any  endeavor.  In  this  case,  the  time  study  engineer 
should  consider  all  the  ideas  expressed  by  others  and,  after  careful 
thought,  use  the  ones  most  applicable  to  the  situation.  Assuming  that  the 
other  phases  outlined  in  the  following  pages  are  adequately  covered,  the 
approach  to  the  employee  when  properly  handled  does  much  toward 
securing  a  good  and  sound  time  study  with  the  facilities  available  today. 

The  time  study  engineer  should  approach  the  employee  with  the  idea 
of  seeking  cooperation  and  should  make  him  feel  at  ease.  But  this  cannot 
be  done  with  a  "mightier-than-thou"  attitude.  The  engineer  should  give 
the  employee  an  idea  of  what  the  study  is  all  about.  And  he  should 
welcome  the  employee's  thoughts  and  ideas. 

Before  the  engineer  takes  any  actual  time  values,  he  should  establish 
that  the  job  is  properly  set  up  and  that  the  method  used  is  the  one  to 
be  used  until  changes  are  made.  In  other  words,  the  job  should  be  reason- 
ably standardized,  and  the  cjualificd  operator  properly  trained  in  the 
work  method  should  be  selected. 


DETERMINING  THE  JOB  CONTENT 

The  determination  of  job  content  involves  recording  the  method  of 
doing  the  job  exactly  as  it  is  done  when  the  time  study  is  taken.  This 
should  be  done  in  such  detail  that  the  work  can  be  reproduced  at  any 
time  in  the  future.  Details  include  recording  — 

1.  The  general  information  about  the  job. 

2.  The  workplace  description. 

3.  The  conditions  and  environment  surrounding  the  workplace. 

4.  The  method  used  by  the  operator. 

The  record  obtained  is  of  the  utmost  importance  for  the  administra- 
tion of  a  sound  time  study  system  because  it  provides  information  for  ■ — 

1.  Determining  the  magnitude  of  job  changes  as  they  occur. 

2.  Training  other  operators  in  the  standard  method  to  enable  them 
to  meet  the  standard  time. 

3.  Developing  standard  time  data. 

The  importance  of  making  the  proper  record  of  the  time  study  is 
further  emphasized  when  the  consequences  of  an  incomplete  description 
are  considered.  An  incomplete  time  study  record  can  cause  the  standard 
times  to  become  useless  because  the  operators  cannot  be  trained  to  meet 
them.  Without  proper  records  inaccuracies  develop  in  the  standard  time 

24 


TIME  STUDY  SHEET 


operation     Drill   ^/if>"  pin  holg 
Operation  No Lo 


Pa rts    S<-atj  pin 


PogeJ-Of  2_ 

Dept.  Mac'^ing  Shop 5^,^  1^0^  J 

.Oper.  No. 3^ Draw.  r^mo-o-ZT 


.Part  No's -0-2T. 


MflRhinP    Cijctone 


.Mach.  Nq     357 


Study   hy     P  S-  Jone« 


.Approved  by. 


.  Specif.  Ng'o^o 
_Fixt.  NaOiU 
Date  *>**** 


Sketch 


Tote  fat\  of  .    . 
fini*h«cl  pa'tsj 


-Drill  fires*  .  . 


CTenr 

lis. 


■■Joftf.pan. 
pf .  u«ifM«W 

OpenotoV" ' 
Scole-  eoch  squor*  obout  4" 


Operation     Description 


Notes 

1.  Li^htinq  qood-  fairlij  cl«an  room 

2.  Moderate   nois?  lavvl 

3.  Comfortoblff  saot  -operator  can  etond 
4  Supplij  boxeA  poorlij  supported  -  on 

uiooden  crateo    \8"  hi^h 

5.  Material  5upplie<:l  to  and  talr«n   from 
opeyator 

6.  MacViine  operated  at  I200  rpm  uatng 
high  *fted  dn'U 

Allowed 


Left    hand 


Open  clamp,  release^  ^<adp  piece 


Atfide  finished    piece,  release 


and  ^eaeh  for  c^uick  clamp 


ort  jiq,  and  ^ratft  and  clamp 


Clan^p  piece  in  ^19  and   Wold 


damp 


Kold    ctanrip 


"Right    hand 


Raise  drill  to  clear  5toclo 


Ka\s«  drill  to  re«i-  po4ition , 


release 


Reacti   for  next  piece,  qraap  and 


Cdrri^  -to  ^aiek  ciatnp  Jig 


Position   piece  to  jig,  release 


ReacV)  for  drill  presj   handle, 


qrasp  and  louier  drill  to  atock. 


Drill    3/ife"  pin  hale   (  hand   feed^ 


LCP-S2-F«rni  Ss 


Allowed  time  In per piece. 


FIGURE  3Zir 
Method  description  (front  of  form) 


25 


because  of  changes  in  method,  equipment,  workplace,  and  surroundings 
which  cannot  be  checked.  Perhaps  the  most  chaotic  result  is  the  gradual 
development  of  undesirable  attitudes  on  the  part  of  the  people  on  the 
job.  They  begin  to  associate  standard  times  with  production  quotas 
rather  than  as  measurements  of  the  physical  work  required.  This  feeling 
leads  to  a  resistance  to  change,  even  though  the  suggested  method  re- 
quires no  increase  in  physical  effort. 

Before  considering  the  methods  description  complete,  two  important 
questions  should  be  asked: 

1.  Can  the  job  be  reproduced  from  the  methods  description? 

2.  Does  the  description  include  everything  the  worker  has  to  do? 
To  show  how  a  time  study  builds  up  to  completion,  the  same  job  will 

be  used  as  an  illustration  in  all  cases.  Each  step  will  be  discussed  and 
shown  on  the  time  study  form  in  turn.  The  previous  discussion  dealt 
with  determining  the  job  content.  Figure  VII  illustrates  this  step  for  a 
simple  drill  press  job. 

DETERMINING  THE   ELEMENTS  OF  THE   JOB 

Time  values  of  a  job  can  be  secured  in  a  number  of  different  ways. 
Perhaps  the  two  extremes  would  be  ( 1 )  to  secure  the  over-all  time  to  do 
the  whole  job  and  divide  this  time  by  the  number  of  pieces  or  pounds 
produced  to  get  a  unit  measure  and  (2)  to  determine  the  time  for  each 
motion  and  a  total  of  all  the  motion  times  for  one  unit  produced  to  give 
a  unit  measure.  Between  these  two  extremes  are  any  number  of  possi- 
bilities, and  it  is  usually  one  of  these  other  methods  that  is  used.  In  other 
words,  the  job  is  broken  down  into  parts  and  the  parts  are  timed.  The 
parts  are  known  as  elernejits. 

There  are  no  fixed  regulations  as  to  how  a  job  should  be  broken  down 
into  elements,  but  there  are  a  few  guides  which  can  be  used.  The  rest 
has  to  be  built  up  through  experience.  The  guides  are  — 

1.  Contents  of  each  element  should  be  as  homogeneous  as  possible. 
This  means  that  a  unit  of  work  such  as  "insert  a  screw"  should  be  in  one 
element,  but  other  units  of  work  in  the  same  job  should  be  in  other 
elements. 

2.  Hand  and  machine  times  should  be  placed  in  different  elements. 
Hand  time  is  under  the  operator's  control  and  is  subject  to  rating  or 
leveling.  Machine  time,  under  automatic  feed,  is  a  definite  value  de- 
pending upon  the  physical  characteristics  of  the  part  being  made  and 
equipment  used.  This  can  be  determined  without  actual  time  study. 

3.  Each  element  should  be  either  a  relatively  constant  time  value 
element  or  a  variable  time  value  element.  The  same  element  of  work  in 
one  job  will   appear  in  many  other  jobs  —  especially  in  similar  work. 

26 


However,  in  some  cases  because  of  the  physical  characteristic  of  the 
part  being  made  (such  as  size),  the  time  value  for  the  same  element  will 
be  different  from  job  to  job.  This  is  known  as  a  variable  element.  In 
other  cases,  the  varying  work  factors  such  as  size,  weight,  shape,  and 
difficulty  of  handling  will  not  affect  the  time  for  the  same  element  from 
job  to  job.  If  this  is  the  case,  the  clement  will  be  classified  as  a  constant 
element.  The  value  of  having  an  element  variable  or  constant  is  much 
more  apparent  when  standard  data,  or  standard  time  values,  are  being 
developed. 

4.  Each  element  should,  insofar  as  possible,  have  a  definite  start  and 
end  point.  In  order  to  secure  comparable  time  values  for  the  same 
element,  the  start  and  end  points  should  be  fairly  definite  so  the  watch 
can  be  read  at  the  right  time  each  time  the  element  occurs. 

One  may  find  that  the  time  recording  means  may  not  permit  breaking 
a  job  into  certain  elements.  For  example,  it  is  not  advisable  to  use  an 
ordinary  stopwatch  for  elements  less  than  0.04  minutes.  If  the  element 
is  shorter,  a  different  timing  device,  such  as  a  movie  camera,  should  be 
used ;  or  else  two  or  more  elements  should  be  combined  into  one. 

To  illustrate,  Figure  Villa  shows  the  simple  drill  press  job  with 
th(^  HK^thod  of  doing  the  job  broken  down  into  elements  for  a  stopwatch 
time  study.  The  end  point  of  each  element  —  the  point  at  which  the  stop- 
watch is  read  —  is  underscored.  (The  end  point  of  one  element  is  the 
starting  point  for  the  next  element.)  In  the  particular  case  illustrated, 
the  right  hand  is  the  controlling  one  for  each  element,  but  this  is  not 
always  the  case. 

Figure  Vlllb  shows  the  element  end  points,  or  the  points  at  which 
the  watch  is  read,  on  the  time  recording  side  (back  of  form)  of  the  time 
study  sheet. 

Occasionally  some  elements  may  not  appear  every  time  a  piece  or 
part  is  made.  These  elements  are  described  as  if  they  were  regular  ele- 
ments, but  time  values  will  appear  only  at  irregular  intervals.  A  note 
usually  accompanies  the  description  of  these  irregular  elements  to  sug- 
gest how  often  they  occur,  so  that  proportional  amounts  of  time  can 
be  allowed  for  them  on  each  piece  or  pound  produced.  (Figure  I.X 
illustrates  the  irregular  element  as  well  as  other  features.) 

RECORDING  THE   ACTUAL  TIME   VALUES 

In  recording  the  actual  time  values,  two  (juestions  need  to  be 
answered : 

1.  What  method  of  reading  a  stopwatch  is  going  to  be  used? 

2.  When  have  an  adequate  number  of  stojjwatch  readings  hctn 
secured? 

27 


TIME  STUDY  SHEET 


Operation, 

Operation  No.. 

Operator. 

Ports. 

Mochine. 

Study  by. 


Dept. 

_Oper  No.. 
.Part  No's- 
.  Mach,  No. 


_  Page_of 

-Study  No 

Draw.  No 


Approved  by. 


Specif,  Na. 
_  Fixt.  No 
Date . 


Sketch    . 

Notes 

Scale-each  square 

No, 

Operation 

3escriplion 

Alldwe'l] 
Time 

1 

Left   hand 

12igh+   hand 

Open  damp,  release^  <j rasp  piece 

Raise  drill  tocleor  stoct 

Aside  fimished  piece,  reieose 

Raise  drill  to  rest  posi+ion, 

and    reach  -for  q,uick  clamp 

release 

on  jig,  and  c^rosp  and  cSamp 

Reach  for  next  piece,  grasp  and 

carrq  to  q,uict.  clamp  jiq 

2 

Clomp    piece  in  jig  and    H«ld 

Position   piece  to  jig,  release 

clamp 

Reach    for  drill  pr«ss  Kindle, 

£^raap  and   louter  drill  ta  5taclc> 

3 

l-told    damp 

Drill   3/,^"  pin  Woltf   ChtnJ  feed) 

tCP-5 

2-Form  5o                                                                                 . 

A 

Mowed  time  In          per          piece 

FIGURE  3mia 
Element  description  (front  of  form) 


28 


Page ^ of  2 

End   Point  of  Elements 

Start  study 

0 

S  ^ 

S 

%  s 

_   w 
-    o 

1^ 

1^ 
II 

Fnd   study 

Notes 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

7 

R 

tIr 

T 

R 

T 

R 

T 

R 

tIr 

T 

R 

T 

R 

T    R 

t!r 

T 

R 

1 

1 

1 

2 

3 

4 

5 

6 

7 

1 

8 

1 

9 

1 

10 

II 

1 

12 

1 

13 

14 

i 

15 

16 

j 

17 

18 

1 

19 

20 

21 

22 

23 

24 

25 

Summary 

Totol  of  "t" 

No.  of  observations 

Average  "t" 

Rating 

Base  time 

Percentage  allowance 

Allowed  time 

LCP-52-for,..   50 

FIGURE  3Znib 
Element  description  (back  of  form) 


29 


Poge^of    2 

End   Point  of  Elements                                                 | 

Start  gtudy  lOtOI 
Fnrt  study     \OtOS 

J. 

0 

It 

Q.""» 

i 

k 
-      0 

—     3 

1    ■    ■    1        I 

.  1.  First  reading -end  of 

^ 

element  one. 
'  2.  Second  reading  -  end 
of  element  two 

Notes 

1 

2 

L^3 

< 

t^ 

T 

R 

Lp- 

■< 

^, 

^ 

■f 

R 

T^ 

'3.  Third  reading -end 

nf  olpm«>n-f  three. 

1 

6 

6 

s 

II' 

?o 

3/ 

2 

6 

37 

f 

42 

2/ 

&l 

^_  4.  Fourth  reading -end 
of  element  one  for 
the  second  piece  of 

3 

5- 

6fl 

A 

7? 

2/ 

93 

4 

6 

>1 

lOI 

4- 

^ 

2o 

2S 

5 

6 

31 

J 

36 

2/ 

57 

work  bi»inn  timed. 

— 

6 

6 

6a 

3 

9/ 

22 

?3 

5  etc 

7 

7 

2o< 

4 

4 

2/ 

25 

1    t    1     1    1    1 

8 

^ 

30 

J 

3tf 

2/ 

5(^ 

9 

7 

65 

^ 

6S 

2J 

«<; 

10 

7 

9S 

_ 

X. 

c 
Zo 

34 

1 

II 

12 

13 

\C 

14 

.A*^I<*        J 

15 

~~\   ' 

.0«>^^\<e-^   .A    1 

16 

A^M^rxvo^irfA-   J 

17 

v.e<:.<s\^.«ft'^^''         J 

18 

1 

.>s^::^e>^":v^*^ 

— 

19 

\ 

^o'^V*\t<^'^>jJ^.,e^^;x> 

20 

Vt>t^tV^ 

1 

21 

V.^"^?..*^^ 

1 

22 

xv^^x^e" 

23 

\\v 

24 

1     1     ' 

25 

... 

_ 

_J 

_ 

/?-  c/ri7/  binding                     2 

B-    fuml.l»                     29^ 

C  -  blotu  noitr  ' — 3.29  *"' 

miiard  rea 

Summary 

Total  of  "t" 

No.  of  observations 

Average  "t" 

Roting 

Base  tinne 

Percentage  allowance 

Allowed  time 

LCP-5*   Form  5b 


FIGURE  IK 
Continuous  method  of  stopwatch  reading  and 
recording 


30 


Pog*  ^of    2 

End   Point  ot  Elements                                                 | 

Start  study  lo:oi 
Fnd   study      IO:oS 

9 

o. 

9 

"C 

Z   3 
■0 

—  3 

—  w 

^ 

A.  Reading  and  also  time 

tor  element  one. 
^2.  Reading  and  also  time 

Notes 

1 

2  ^ 

'^3 

4^ 

for  element  two. 

T 

R 

;i^ 

R 

J- 

< 

T 

R 

> 

-5.  Reading  and  also  time 

1 

6' 

r' 

-5- 

^ 

2o 

— 

for  element  three. 

2 

6 

,5- 

Zl 

4.  etc.                                1 

3 

5 

4 

21 

,,...,    1    1 

4 

fe 

4 

20 

5 

6 

s\ 

Zl 

6 

6 

% 

22 

7 

7 

4 

2/ 

e 

■5- 

S 

21 

9 

7 

S 

20 

10 

7 

z 

c 
20 

II 

12 

i 

13 

14 

Lc^*^.. 

15 

XN^^>^'        .^ 

16 

.  <e^>^>^^6^"   ] 

17 

.o\;,.  V*^>^^    J 

18 

J^^\^^'^\<^'' 

— 

19 

*  -'^>^^:'cc»':.^^"<^^!:    . 

20 

^ 

^^''^^t.^'^W^N^'' 

21 

N\'^t\'^\o^>* 

22 

^%t*  AO^ 

1 

23 

^\<r^ 

24 

25 

1    1 

fl-  drill   bindiHj 
S-  -fumble 

hlotu  naia     3o 


■  missal  reading 

Summary 


Totol  of  "t" 

No.  of  observations 

Average  "t" 

Rating 

Bose  time 

Percentage  allowance 

Allowed  time 

FIGURE  Z 

Snapback  method  of  stopwatch  reading  and 

recording 


31 


With  rrspect  to  the  method  of  stopwateh  reading,  it  can  be  said  that 
the  accuracy  and  reliabiHty  of  the  particular  niethod  depends  entirely 
on  the  person  handling  the  watch.  In  spite  of  the  many  pro  and  con 
arguments  on  the  merits  of  continuous  and  snapback  (known  also  as 
repetitive)  fundamental  methods  of  stopwatch  reading,  there  is  as  yet 
insufficient  proof  that  one  system  is  better  than  the  other.  The  selection 
of  a  method  depends  upon  the  time  study  department's  preference  and 
the  acceptance  of  the  selected  method  by  the  working  force. 

The  description  of  the  two  methods  outlined  below,  with  illustrations, 
should  provide  sufficient  inlormation  as  to  how  each  method  of  reading 
and  recording  operates. 

Continuous  Stopwatch  Reading  and  Recording.  The  stopwatch  is 
started  at  the  beginning  of  the  first  element  of  the  job  description  and 
runs  continuously  until  the  study  is  completed.  At  the  end  of  each  ele- 
ment, in  turn,  the  particular  reading  of  the  watch  is  recorded  for  the 
corresponding  element.  In  Figure  IX  under  R  in  column  one,  line  one, 
the  watch  read  0.06  minutes  at  the  end  of  the  first  element.  The  watch 
continued  to  run,  and  in  the  same  column  on  line  two,  it  read  0.11 
minutes  at  the  end  of  element  two.  The  reading  at  the  end  of  the  third 
element  was  0.31  minutes.  The  watch  continued  to  run  so  that  at  the 
end  of  the  first  element  of  the  second  piece  of  work,  the  watch  read  0.37 
minutes.  The  decimal  point  is  not  shown  in  the  recording  since  all  values 
are  in  hundredths  of  a  minute.  A  decimal  minute  watch,  the  most  popu- 
lar, was  used. 

The  time  for  each  element  is  secured  by  subtracting  successive  read- 
ings. For  example,  element  one  for  the  first  piece  was  0.06  minutes,  since 
the  watch  started  at  zero  and  read  0.06  minutes  at  the  end  of  the  first 
element.  For  the  second  element  of  the  same  piece,  the  time  was  0.05 
minutes.  This  was  secured  by  subtracting  the  watch  reading  at  the  end 
of  element  one  (0.06  minutes)  from  the  reading  at  the  end  of  element 
two  (0.11  minutes) .  All  these  "subtracted  times,"  the  time  for  the  element 
in  each  case,  appear  in  the  T  part  of  the  vertical  column. 

Snapback  or  Repetitive  Stopwatch  Reading  and  Recording.  The 
stopwatch  is  started  at  the  beginning  of  each  element.  At  the  end  of 
each  element,  the  watch  is  read  and  the  hand  is  snapped  back  to  zero. 
It  starts  again  for  the  next  element.  Because  in  all  cases  the  time  values 
are  for  just  the  particular  element  being  timed,  the  values  can  be  re- 
corded directly  in  the  T  part  of  the  vertical  column.  See  Figure  X  for 
a  recording  of  time  values  by  the  snapback  method  of  stopwatch  reading 
and  recording.  (As  a  inatter  of  interest,  compare  the  respective  T  parts  of 
the  vertical  columns  of  Figures  IX  and  X.  They  should  be  the  same  if 
the  readings  are  accurate.) 
32 


The  second  consideration  when  securing  the  actual  time  values  in- 
\  olved  in  doing  a  job  is  to  determine  when  an  adequate  number  of  values 
has  been  secured.  In  other  words,  how  many  time  values  must  one  secure 
to  have  a  reasonable  and  sound  sample  to  represent  the  job?  There  are 
two  extreme  possibilities  here :  ( 1 )  take  a  complete  time  study  of  the 
whole  job  from  the  first  piece  or  pound  to  the  last  piece  or  pound  (as- 
suming a  sizable  number  of  pieces),  or  (2)  take  enough  readings  of  time 
values  until  it  is  felt  that  a  reasonable  sample  has  been  secured.  The  first 
method  is  much  too  costly  and  the  answer  comes  too  late  for  use.  It 
would  mean  issuing  a  production-standard-time-allowed  after  the  job 
is  done. 

The  second  method  is  most  widely  used,  but  the  rationale  of  enough 
readings  is  left  entirely  up  to  the  time  study  man.  There  is  a  way  to  over- 
come this  disadvantage  of  the  "feeling"  of  enough  readings.  By  using 
statistics,  actual  limitations  can  be  set.  But  for  those  who  wish  to  make 
a  reasonably  rough  check  graphically,  a  simple  means  is  available:  Plot 
a  frequency  chart.  To  use  a  specific  situation,  consider  the  data  from 
Figure  X  for  element  one.  The  time  values  are  shown  in  Table  I. 

TABLE  I 
Time  Values  for  Element  One 

PIECE                                  TIME                                      PIECE                                  TIME 
1 6  6 6 

2 6  7 7 

3 5  8 5 

4 8  9 7 

5 6  10 7 


Now  two  scales  can  be  laid  out  at  right  angles  to  each  othi-r  on  a 
sheet  of  cross-section  paper.  See  Figure  XI.  The  horizontal  scales  show 
the  different  time  values  secured  in  element  one  from  the  lowest  to 
the  highest.  The  vertical  scale  shows  the  number  of  times  each  time  value 
appears  in  the  element.  Note  that  the  distribution  is  bell-shaped  around 
a  time  value  which  appears  more  frequently  than  others.  There  must 
be  enough  time  values  to  give  this  bell-shaped  distribution  before  a 
rational  sample  of  the  job  has  been  secured.  This  procedure  must  be  re- 
peated for  each  element  to  insure  that  all  have  the  bell-shaped  distribu- 
tion of  time  values.   When  each  element  meets  this  test,  a  reasonable 


33 


sample  of  the  operator's  time  to  do  the  job  has  been  determined.  If  the 
distribution  skews  appreciably  to  the  right  or  left,  the  time  values  should 
be  rejected. 


Time  value 


FIGURE  31 
Frequency  distribution  of  time  values  for  element  one 


DETERMINING  THE   AVERAGE  TIME   TO   DO  THE   JOB   BY   A   CERTAIN   OPERATOR 

The  previous  step  assumed  that  all  time  values  secured  during  the 
time  study  were  proper.  But  questions  always  come  up  as  to  the  validity 
of  certain  so-called  "abnormal"  time  values  —  those  which  are  too  high 
or  too  low.  This  question  has  to  be  settled  on  a  rational  basis.  To  hide 
behind  the  idea  that  a  time  is  abnormal  is  not  enough.  A  sound,  work- 
able policy  that  can  be  understood  by  anyone  is  necessary.  To  avoid  the 
misuse  of  the  idea  of  abnormal  time  values,  consideration  of  this  policy 
is  suggested: 

All  time  values  for  an  element  are  to  be  included  in  deter- 
mining the  average  time  for  an  operator  studied,  unless  a  specific 
note  is  made  in  each  case  of  a  discarded  time  value  that  the  job 
method  was  not  followed. 

This  means  that  if  all  the  work  called  for  in  the  element  of  the 
job  is  not  done,  the  time  value  (which  probably  will  be  low)  will 
be  discarded.  If  the  operator  unnecessarily  does  more  work  than 

34 


the  elrmcnt  of  the  job  calls  for,  the  time  value   (which  probably 
will  be  too  high)   also  will  be  discarded. 

Figure    XII    shows    the    calculations   of   the    average    time    for   each 
element  for  the  operator  studied.  These  values  are  secured  by  adding 


Poge.    of 

— 

End   Point  of  Elements 

Start  study 
End   study 

Notes 

1 

2 

3 

4 

5 

6 

7 

6 

9 

10 

II 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

1 

2 

3 

4 

5 

6 

7 

8 
9 

10 

II 

12 

1 

13 

14 

15 

16 

.  i 

17 

' 

'      1      '. 

1 

18 

' 

19 

,  1  ne  reason  tor  «  oDservations  is 

20 

"   /  that  one  time  value  was  discarded         i 

21 

/  because  of  variations  In  method 
/    and  one  time  value  was  missed 

22 

23 

/            TT    r\w   "V 

24 

f 

1      1      1      1      1      1      1      1      1      1      1 

25 

/ 

/                         Summary 

Totol  of  "T" 

o.as 

0.37^ 

2.0  7 

No  of  observotions 

lO 

s' 

lO 

Average  "t" 

O.0& 

O.OS 

O.ZI 

Rating 

Base  time 

Percentage  ollowance 

Allowed  time 

LCP-52-Form  3b 

FIGURE  2IL 
Average  time  for  job  by  a  certain  operator 


35 


the  time  values  for  each  element  in  turn  and  dividing  the  total  by  the 
number  of  time  values  considered  in  each  case.  For  example,  element  one 
time  values  total  0.63  minutes.  Ten  time  values  make  up  this  total.  Di- 
viding the  total  (0.63  minutes)  by  ten  gives  an  average  time  of  0.06 
minutes  for  element  one.  Note  that  this  average  time  is  for  the  specific 
operator  studied. 

DETERMINING   THE   BASE   TIME   FOR   THE   JOB   BY   RATING   OR   LEVELING 

So  far,  the  average  time  value  secured  for  each  element  of  the  job 
was  that  displayed  by  a  certain  operator.  But  it  must  be  remembered  that 
in  any  field  of  human  endeavor  —  whether  it  is  housework,  farming,  or 
industrial  work  —  observation  will  show  that  people  differ  in  manner 
and  speed  at  which  they  accomplish  a  task.  The  situation  is  not  any 
different  in  time  study  work.  It  is  reasonable  to  expect  that  no  two 
persons  will  perform  a  given  task  at  exactly  the  same  speed,  although 
this  may  happen  occasionally.  Yet,  when  a  standard  time  is  set  for  a  job, 
the  time  study  engineer  is  saying  that  a  certain  worker,  following  a 
certain  method,  working  at  a  certain  speed,  and  under  certain  conditions, 
should  be  able  to  do  the  job  properly  in  at  least  the  standard  time. 

The  problem  confronting  the  observer  is  how  to  watch  different 
people  doing  work  at  different  speeds  and  how  to  compare  them  to  some 
person  who  is  working  at  a  certain  speed  already  determined  for  a  certain 
existing  area,  industiy,  or  plant.  The  process  of  comparing  a  worker's 
rate  of  performance  with  the  performance  expected  of  a  person  working 
at  the  selected  speed  for  the  area,  industry,  or  plant  is  called  rating  or 
levelitig. 

The  rating  process  is  a  systematic  attempt  to  relate  the  observed 
performance  to  the  performance  expected  from  a  certain  type  of  indi- 
vidual who  has  certain  skill  qualifications,  who  follows  a  certain  method, 
and  who  works  under  certain  conditions  and  at  a  certain  pace. 

Although  many  methods  of  rating  have  been  devised,  none  has  yet 
been  able  to  remove  the  factor  of  human  judgment  satisfactorily.  In  the 
future  a  better  practice  may  be  found.  At  the  present  time,  rating  based 
on  sound  judgment  developed  through  extensive  training  is  the  best  pro- 
cedure to  follow.  Achieving  satisfactory  rating  also  means  achieving 
equity  for  all  employees  affected  by  the  time  study  program.  If  rating 
equity  is  not  realized,  a  very  unfavorable  situation  of  unbalanced  costs 
and  employee  dissatisfaction  may  develop. 

Achieving  equity  of  rating  involves  consideration  of  several  rules : 

1 .  All  raters  must  practice  fairness. 


36 


2.  All  raters  in  any  one  plant  must  use  the  same  basic  reference. 

3.  All  raters  must  be  consistent  and  accurate  in  their  judgment. 

4.  Rating  must  be  concrete  and  based  on  some  observable,  demon- 
strable basis. 

5.  It  is  desirable  that  both  management  and  labor  understand  and 
agree  to  the  basis  of  rating. 

6.  Rating  judgment  must  involve  the  determination  of  the  effect  of 
the  operator's  skill,  aptitude,  and  degree  of  exertion  on  his  performance 
compared  to  the  definition  of  standard  performance.  Consideration  of 
these  factors  shows  that  — 

a.  Skill    determines   how   rapidly   a  job   can   be   done   by   a   certain 
method.  Hence,  skill  is  reflected  in  pace. 

b.  Aptitude  under  a  given  method  determines  what  speed  of  pace 
can  be  maintained.  Hence,  aptitude  is  reflected  in  pace. 

c.  Exertion  is  a  function  of  job  difficulty  and  pace.  Hence,  exertion, 
which  is  the  physical  effort  of  work,  is  reflected  in  pace. 

Therefore,  it  is  suggested  that  the  observer  rate  only  pace  or  rate  of 
activity.  Selecting  some  physical  representation  of  standard  performance 
is  an  extremely  important  step  which  can  influence  the  success  of  the 
rating  program.  The  selection  can  be  successful  if  a  typical  job  is  care- 
fully chosen  for  the  particular  situation  considered  —  provided  that  the 
pace  for  the  typical  job  is  agreeable  to  both  management  and  labor. 
Selecting  a  typical  job  satisfies  the  need  for  a  basic  reference  that  is  con- 
crete, observable,  and  demonstrable.  Proper  training  of  the  raters  can 
meet  the  need  for  consistency  and  accuracy.  This  usually  can  be  done 
effectively  by  using  a  motion  picture  film  loop  of  typical  jobs  for  rating 
practice. 

With  the  "certain"  pace  represented  as  100  (some  use  60),  the  pace 
displayed  by  the  operator  time-studied  is  determined  and  shown  on  the 
time  study  sheet.  Figure  XHI  shows  the  calculations  for  the  base  time 
(minimum  acceptable)  for  C|ualified  operators  working  under  the  con- 
ditions listed  in  the  above  definition.  In  element  one  the  rating  was  110 
per  cent.  Hence,  the  average  time  multiplied  by  rating  gives  the  base  time. 

DETERMINING   AND   APPLYING   ALLOWANCES 

Regardless  of  the  occupation,  certain  interruptions  will  occur  during 
a  regular  working  day.  No  operator  can  be  reasonably  expected  to  work 
a  full  shift  without  some  stoppages  that  are  beyond  his  control.  Inter- 
ruptions vary  from  those  of  very  short  duration,  which  are  diflficult  to 
measure,  to  those  of  moderate  or  long  duration,  which  arc  fairly  easy 
to  measure.  Delays  which  are  caused  by  the  nature  of  the  work  situation 

37 


Page      of 

End   Point  of  Elements 

Start  study 
Fnd   study 

Notes 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

12 

13 

14 

1 

15 

16 

17 

18 

19 

20 

21 

22 

23 

24 

25 

Summary 

Totol  of  "T" 

No.  of  observations 

Average  "t" 

o.oc 

o.oS 

o.zi 

Rating 

no 

to 

1  oo 

Base  time 

0.07 

a.o4 

O.ZI 

Percentage  allowance 

Allowed  time 

LCP-J2-Form  9b 

FIGURE  Zm 
Using  rating  to  secure  base  time 


38 


should  not  be  permitted  to  act  as  a  penalty  upon  the  operator.  Stoppages 
which  are  long  enough  to  be  recorded  on  a  time  card  do  not  present  a 
measurement  problem  because  the  time  card  is  the  measurement  device 
in  this  case.  However,  a  definite  policy  should  establish  which  type  and 
duration  of  delays  are  to  be  covered  in  the  delay  allowances  in  time  study 
and  which  are  to  be  covered  by  the  time  card. 

Minor,  varied  delays  of  short  duration  present  an  extremely  difficult 
measurement  problem.  They  are  often  difficult  to  detect  or  determine 
properly  without  exhaustive  study,  and  consequently  they  are  overlooked 
in  many  cases.  This  should  not  be.  A  properly  administered,  workable 
time  study  system  is  based  upon  fair  play.  Proper  allowances  for  delays  — 
no  matter  how  minor  —  are  essential  if  fairness  to  all  is  to  be  achieved. 
These  allowances  can  be  determined  only  by  careful,  extensive  studies 
taken  on  the  job  under  regular  working  conditions.  No  attempt  should  be 
made  to  apply  standard  reference  tables  which  may  not  fit  the  situation. 

Although  delay  studies  may  not  be  absolutely  accurate,  they  are  valu- 
able if  carefully  and  conscientiously  taken.  Allowances  for  personal  needs, 
such  as  food,  drink,  and  toilet,  and  rest  allowances  can  be  determined  by 
study  and  agreement  between  management  and  labor. 

All  studies  made  to  determine  the  amount  of  delay  that  can  be  ex- 
pected in  various  types  of  work  have  a  definite  relationship  to  the  pro- 
duction time.  Basically,  the  acceptable  total  work  day  is  composed  of  net 
production  time  and  acceptable  delay  times. 

Because  at  this  point  the  base  time  or  net  production  time  is  known 
(see  Figure  XIII),  it  would  be  convenient  to  apply  the  delays  to  be 
allowed  as  a  percentage  of  the  base  time  after  the  various  delay  per- 
centages are  known.  The  per  cent  allowance  for  delay  for  each  class  of 
delay  can  be  computed  from  the  studies  made  for  the  delay  times  ex- 
pected.   The  formula  is  — 

delay  time 

Per  cent  allowance  for  delav  =  — : , '     . -: X  100; 

net  production  time  ' 

Then, 

Production-standard-time-allowed  =  base   time    X    ( 1 .00  +  per  cent 

allowance  for  delay). 

The  application  of  the  total  allowance  per  cent  figure  for  the  sum  of 
the  various  allowances  to  the  base  time  for  each  element  is  shown  in 
Figure  XIV.  This  results  in  the  allowed  time  for  each  element  of  the  job. 

Now,  transferring  these  final  allowed  times  for  each  cl(>ment  ( from 
Figure  XIV)  to  the  front  of  the  time  study  sheet  and  summing  them 
result  in  the  production-standard-time-allowc-d.  in  this  case,  for  one 
piece.  A  completed  study  which  brings  together  all  entries  on  Figures  VII. 
VIII,  IX,  XII,  XIII,  and  XIV  is  shown  in  Figures  XVa  and  XVb. 

39 


Poge     of 

End   Point  of  Elements                                                 ] 

Start  «tudy 
Fnd  itudy 

Notes 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

T 

R 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

12 

13 

14 

15 

16 

17 

18 

19 

20 

21 

22 

23 

24 

25 

Summary 

Total  of  "t" 

No.  of  observotions 

Averoge  "t" 

Roting 

Base  time 

0.07 

0.04- 

a.zi 

Percentage  allowance 

IS 

IS 

2S 

Allowed  time 

o.oa 

o.oS 

o.ZC 

LCP-52-Form  5b 

FIGURE  ZE 
Applying    allowances 

APPLYING   THE   STANDARD   AS   DETERMINED   BY  THE  TIME   STUDY 

The   application   and   administration   of   the   time   study   program   is 
perhaps   the  most  vital  part  of  the  process.  All  of  the  other  phases  of 


40 


the  program  may  be  technically  correct  and  practiced  with  conscientious 
diligence.  However,  they  may  be  unacceptable  to  the  people  affected  by 
the  program  because  the  administration  fails  to  instill  a  feeling  of  honesty 
and  fair  play,  because  everyone  affected  does  not  understand  the  program 
thoroughly,  or  because  the  administration  lacks  a  systematic  approach 
to  the  workings  of  a  time  study  program. 

If  the  trust,  respect,  and  cooperation  of  the  people  affected  by  the 
time  study  program  are  to  be  gained  and  kept,  a  definite  policy  for  sys- 
tematic operation  of  the  time  study  program  and  the  various  activities  of 
that  program  must  be  formed,  definitely  stated,  and  widely  understood. 
The  statement  of  policy  is  vital  to  all  phases  of  plant  activity  and  must 
include  a  statement  of  procedures,  aims,  and  rules  by  which  the  organiza- 
tion functions  under  varying  or  recurring  situations. 

A  statement  of  policy  for  a  time  study  program  should  answer  clearly 
at  least  the  following: 

1.  What  does  standard  time  represent?  Because  this  is  a  unit  of 
measurement  it  must  be  defined,  and  the  definition  must  be  generally 
known  throughout  the  plant. 

2.  Who  determines  standard  method?  Responsibility  for  determining 
methods  must  be  delegated  so  that  standard  times  will  be  used  only  with 
the  methods  they  were  designed  for  and  so  that  there  will  be  a  constant 
striving  for  better  methods. 

3.  How  will  standard  titne  be  determined?  Time  study,  rating,  and 
allowance  procedures  should  be  specified  as  well  as  any  deviations  that 
will  be  allowed  in  unusual  cases.  This  will  establish  uniform  practice. 
Policy  for  standard  time  should  indicate  — 

a.  Nature  of  the  method  record. 

b.  The  manner  of  timing  and  possible  use  of  standard  data. 

c.  Basis  of  rating. 

d.  Standard  allowances. 

e.  Manner  of  handling  irregular  elements. 

f.  Designation  of  responsibility  for  above  work  and  authority  for 
procedure  modification. 

4.  How  will  the  standard  method  be  installed? 

a.  Standard  method  in  written  practice  form  is  supplied  to  oper- 
ator. 

b.  Standard  time  is  supplied  to  operator. 

c.  Full  value  can  be  obtained  by  use  of  improved  methods. 

d.  The  practice  form  can  be  designed  for  use  by  operator,  group 
leader,  foreman,  or  instructor  —  the  more  detailed  the  form, 
the  better  the  control. 


41 


TIME  STUDY  SHEET 


Opprntinn     Drill    ■?.&  pin  hole 


Page±of-2_ 


Operation  No. Lo_ 


nppt  Machine  Snpp     ctfa^jy  No._1 

Opprntnr    'g  W   SmWh Qper.  No. 36 Draw.  Noiod27 


Pnrts    -Staij  pio 


.Part  No's    P-^^ 


Machine     C>jcloi>>«» 


. Mach.  No.    3ST 


Study   by     P   g.  Jontfs 


.Approved  by. 


^C^ 


Specif.  Naio+o 
_Fixt.No.Dii7 

Date  *ims 


Sketch 


Tote  pqn  .of    . 
finislned  .par+# 


3&-' 


Prjll. press,    . 
:Qijii:\c,c\antf.yq 


.    ^Totp  par  of 
unfini4h<d 

J.  XZ7-  U  p'^'^*  ■  • 

C^  operator 

Scale- eoch  squareq^aat'4* 


Notes 

1.  LigViting  good  -  Fairlij  clean  room 

2.  Moderate   noise  Icfcl 

3.  Connfortable  seat-operator  can  stand 

4.  5uppl«j  boxes  poorlij  supported  -on 
uteoden  crates    l8"hi9H 

5.  Material  supplied  to  and  Trom 
operator 

6.  MateriAi  operated  at  i2aorpin  usinq 

high    spired   drill 


Operation     Description 


Allowed 
TInne 


Lffft    hand 


Open  clamp,  r«>leo9e,  gra«p  piec« 


Aside  -finiaWed  piece,  release 


jnd    reach  for  c^uict  clamp 


on  jig,  and  grasp  and  clamp 


Kiijht     hand 


Raise  drill  to  c\ean-  stock. 


Raise  drill  t<9  rest  position, 


release 


Reach  for  ne^  P'*ce,  qraap  and 


carrn  to  <^uicle  clamp  jig 


0.08 


Clamp  piecff  in  jig  and    hold 


Poait-jon  pi'gce  to  jig,  release 


clomp 


R«ach  for  drill  press  handle, 


grasp  and  lomer  drill  to  stock. 


0.05 


Hold  clamp 


Drill  ^\Ct»n  hole  (hamd  feed) 


0.26 


LCP-52-Fofm  5o 


Allowed  time  inJ2lii!Lper_J piece=_       0.39 


FIGURE.  22a 
Complete  study  (front  of  form) 


42 


Page  2  of  2 

End   Point  of  Elements 

Start  study  lotoi 
Fnd   study     lO  :  OS 

"6 

■5  -J 

il 

■=       3 

i  1 

Notes 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

II 

T 

R 

T  _RJ 

tIr 

T 

R 

T 

R 

T  |r 

T 

R 

T 

R 

T    R 

T    R 

T 

R 

1 

6 

G 

5    // 

2o 

3/ 

2 

(. 

37 

S 

42 

21 

63 

3 

S 

68 

4 

72 

21 

93 

4 

a 

/O) 

4.    5^ 

Zo 

25 

' 

5 

6 

5/ 

i-  36 

2/ 

57 

6 

& 

63 

6 

7f 

2Z^93 

7 

TjZoo 

A 

4 

21  ZS- 

j 

8 

S 

50 

S 

L3J 

21  S6 

i 

9 

7 

65 

6 

6£ 

20  ae 

10 

7  95 

- 

z 

203^ 

1  1 

12 

, 

13 

j 

L 

14 

1            II            1 

1 

IS 

.*^*»            ^ 

16 

..ce^^r^e*^^"    . 

17 

1 

' 

.O^^T-^^lo^^^C<<* 

18 

.      .^^>*\o^^^:.6*r^<^^^ 

19 

t 

^<^''VTt<i^%^^>* 

20 

^V!!o^^f.^e<^:to. 

21 

V>>*' 

22 

1        V\\o^      . 

23 

x\<«^'^ 

1 

24 

25 

H  '   ' 

A -drill  binding                          Z  -  m.jied   rffadina 
B-   fumble                    ,qa                                                          „     -" 

c-  bio<«  nose  ^11%  30                                Summary 

Totol  of  "T" 

0.63 

0.37 

2.07 

No.  of  observations 

10 

S 

lO 

Average  "t" 

0.O6 

0.05 

O.ZI 

Roting 

no 

90 

lOO 

Base  time 

O.OT 

0.04- 

0.2I 

Percentage  allowance 

15 

15 

25 

Allowed  time 

0.00 

0.05 

0.26 

LC^-SZ-fOJin  5b 

FIGURE  21b 
Complete  study  (bock  of  form) 


43 


5.    liliat  are  the  conditions  for  change  of  standard  time  or  method? 

a.  Properly  set  standards  are  guaranteed  against  revision  except 
in  specified  cases,  whereas  poorly  set  standards  require  constant 
revision  and  lead  to  industrial  chaos. 

b.  Only  a  change  in  job  method,  working  conditions,  or  job  ma- 
terials above  a  certain  per  cent  of  the  total  standard  justifies  a 
change  in  the  standard. 

Conclusion 

This  Bulletin  has  attempted  to  explain  the  various  methods,  uses,  and 
ways  of  applying  motion  and  time  study.  No  attempt  has  been  made  to 
guide  various  groups  into  acceptance  or  rejection  of  this  technique.  Most 
managements  decide  whether  or  not  they  should  use  it  after  consideration 
of  costs,  possible  economic  benefits,  and  the  effect  on  industrial  relations. 

In  some  cases,  employee  groups  have  completely  rejected  any  appli- 
cation of  motion  and  time  study  especially  when  it  is  used  as  a  basis 
for  an  incentive  wage  system.  Others  have  accepted  the  idea  reluctantly 
at  management's  repeated  insistence.  On  the  other  hand,  many  find  the 
idea  very  attractive  and  accept  it  readily.  Usually  acceptance  or  rejection 
depends  upon  such  things  as  tradition,  experience,  feelings  of  the  mem- 
bers and  officers,  the  group's  strength  as  a  bargaining  unit,  the  type  of 
plan  being  offered,  its  benefits,  and  relations  with  management.  Whatever 
the  reasons,  if  acceptance  is  decided  upon,  there  are  various  ways  of 
dealing  with  the  situation. 

Some  employee  groups  refrain  from  any  comment  until  after  the 
methods  and  rates  have  been  established,  taking  action  on  disagreement 
through  the  grievance  procedure.  Others  have  obtained  the  right  to  re- 
view before  installations  and  also  to  use  the  action  of  the  grievance  pro- 
cedure. The  reviewing  action  may  be  taken  by  individuals  selected  in 
various  sections  of  the  shop,  a  committee,  or  both,  depending  on  the 
situation.  Active  participation  in  some  or  all  phases  of  method  and  rate 
determination  is  another  procedure  that  many  groups  have  accepted. 
This  technique  may  vary  from  the  use  of  observers  who  merely  check  and 
suggest  to  trained  personnel  who  make  motion  and  time  studies  in  co- 
operation with  company  engineers. 

The  preceding  discussion  was  intended  to  give  an  idea  of  some  of  the 
various  approaches  to  the  application  of  motion  and  time  study.  It  was 
not  intended  to  be  a  recommendation  to  anyone.  The  technique  adopted 
depends  entirely  upon  the  complexity  of  the  labor-management  relation- 
ship that  exists  in  each  individual  situation. 

44 


Selected  Bibliography 

BOOKS   AND   PAMPHLETS 

Abruzzi,  A.  Work  Measurement,  Columbia  University  Press,  \ew  York,  1952, 
290  pages. 

Adams,  S.,  and  Weston,  H.  C.  On  the  Relief  of  Eyestrain  Amongst  Persons  Per- 
forming Very  Fine  Work.  Industrial  Fatigue  Research  Board,  Report  No.  49, 
1928. 

Barnes,  R.  M.  Motion  and  Time  Study,  John  Wiley  and  Sons,  Inc.,  New  York, 
3rd  Edition,  1949,  559  pages. 

Bills,  .\.   G.    The  Psychology  of  Efficiency,  Harper  &  Brothers,  New  York,    1943. 

Brooke,  R.  St.  C,  and  Farmer,  E.  Motion  Study  in  Metal  Polishing,  Industrial 
Fatigue  Research  Board,  Report  No.  15,  1921,  pp.   1-65. 

Carroll,  Phil.,  Jr.  Timestudy  Fundamentals  for  Foremen,  McGraw-Hill  Book 
Company,  New  York,  1951,  225  pages. 

Carroll,  Phil.,  Jr.  How  to  Chart  Timestudy  Data,  McGraw-Hill  Book  Company, 
New  York,  1950,  323  pages. 

Carroll,  Phil.,  Jr.  Time  Study  for  Cost  Control,  McGraw-Hill  Book  Company, 
New  York,  1944,  172  pages. 

Chane,  G.  W.  Motion  and  Time  Study,  Harper  &  Brothers,  New  York,  1942, 
88  pages. 

Committee  on  Work  in  Industry,  National  Research  Council.  Fatigue  of  Workers: 
Its  Relation  to  Industrial  Production,  New  York,   1941. 

Gillespie,  J.  J.  Dynamic  Motion  and  Time  Study,  Chemical  Publishing  Company, 
Brooklyn,  1951,  140  pages. 

Gomberg,  W.  A  Trade  Union  Analysis  of  Time  Study,  Science  Research  Associ- 
ates, Chicago,  1948,  243  pages. 

Hendry,  J.  W.  A  Manual  of  Time  and  Motion  Study,  Pitman  and  Sons,  Ltd., 
London   (Pitman  Publishing  Corp.,  New  York),   1944,  215  pages. 

Holmes,  W.  G.  Applied  Time  and  Motion  Study,  Ronald  Press,  Inc.,  New  York, 
1938. 

Lowry,  S.  M.,  Maynard,  H.  B.,  and  Stegemerten,  G.  J.  Time  and  Motion  Study, 
McGraw-HillBook  Company,  New  York,  3rd  Edition,  1940,  532  pages. 

Mathewson,  S.  B.  Restriction  of  Output  Among  Unorganized  Workers,  \'iking 
Press,  Inc.,  New  York,  1931. 

Maynard,  H.  B.,  and  Stegemerten,  G.  J.  Methods-Time  Measurement,  McGraw- 
Hill  Book  Company,  New  York,  1944,  85  pages. 

Maynard,  H.  B.,  Stegemerten,  G.  J.,  and  Schwab,  J.  L.  Methods-Time  Measure- 
ment, McGraw-Hill  Book  Company,  New  York,  1948,  292  pages. 

Maynard,  H.  B.,  and  Stegemerten,  G.  J.  Operation  Analysis,  McGraw-Hill  Book 
Company,  New  York,   1939,  298  pages. 

Morrow,  R.  L.  Time  Study  and  Motion  Economy,  Ronald  Press,  Inc.,  New  York, 
1946,  338  pages. 

Mundel,  M.  E.  Motion  and  Time  Study,  Prentice-Hall,  Inc.,  New  York,  1950, 
457  pages. 

Myers,  H.  J.  Simplified  Time  Study,  Ronald  Press  Company,  New  York,  1944, 
140  pages. 

Presgrove,  R.  Dynamics  of  Time  Study.  McGraw-Hill  Book  Company,  New  York, 
2nd  Edition,  1945,  238  pages. 

Ryan,  T.  A.  Work  and  Effort,  Ronald  Press  Company,  New  York,  1947,  323 
pages. 

45 


Sampter,   H.   C.     Motion   Study,   Pitman    Publishing   Company,   New  York,    1941, 

152  pages. 
Schutt,  W.  H.    Time  Study  Engineering,  McGraw-Hill  Book  Company,  New  York, 

1943,  426  pages. 
Shumard,  F.  W.    Primer  of  Time  Study,  McGraw-Hill  Book  Company,  New  York, 

1940,  519  pages. 

Sylvester,    L.    .\.     The    Handbook    of    Advanced    Time-Motion    Study,    Funk    & 

Wagnalls  Company,  New  York,  1950,  273  pages. 
Uhrbrock,    R.    S.     A    Psychologist   Looks   at    Wage   Incentive   Methods,   American 

Management  Association,  Institute  of  Management  Series,  No.   15,  1935. 
United   Automobile,   Aircraft,   and   Agricultural    Implement   Workers  of  America. 

U .A.W .-C.I.O.    Looks   at    Time   Study,   International    Union,   Detroit,    1947, 

31  pages. 
United  Electrical,  Radio  and  Machine  Workers  of  America.    U.  E.  Guide  to  Wage 

Payment,    Time   Study   and   Job    Evaluation,   The    Union,    New   York,    1943, 

129  pages. 
\'aughan,  L.  M.,  and  Hardin,  L.   S.    Farm    Work  Simplification,  John  Wiley  and 

Sons,  Inc.,  New  York,  1949,  145  pages. 
Vernon,   H.   M.     Industrial  Fatigue   and  Efficiency,  E.    P.   Button   and   Company, 

New  York,  1921. 
Wyat,  S.    Incentives  in  Repetitive  Work,  Industrial  Health  Research  Board  (Great 

Britain),  Report  No.  69,  1934. 

MAGAZINE    ARTICLES 

Adams,  S.,  and  Weston,  H.  C.    "Observations  on  the  Design  of  Cotton  Machinery 

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