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*S 




^ Regional Transportation Authority 



TRAN 

HE 

5268. C4 

S941 

1982 

Jan.- Mar, 



Suburban Bus System 
Service Performance 
Report for the Period 
January -March, 1982 



TRANSPORTATION LIBRARY 

. AUG 1991 

NORTHWESTERN UNIVEfouY 



Prepared by 

Operations Planni n g Depar tment 
Service Analys is Section 
July 26,1982 



/£ 




3F Regional Transportation Authority 



TRAN 

HE 

5268. C4 

S941 

1982 

Jan.- Mar. 



Suburban Bus System 
Service Performance 
Report for the Period 
January -March, 1982 



TRANSPORTATION LIBRARY 

. AUG 1991 

NORTHWESTERN UNIVEfoilV 



Prepared by 

Operations Planni n g Depar tment 
Service Analys is Section 
July 26,1982 



3 5556 029 201530 

The following report analyzes suburban bus service performance during the period 
January-March, 1982, and is comprised of the following four elements. 

General Financial and Patronage Results : compares 1982 carrier expense, revenue, 
deficit, and ridership with 1981 levels. Also includes summary patronage statistics 
at the route level . 

Overall Service Performance : provides comparative carrier rankings using indicators 
that measure both efficiency (service supplied) and effectiveness (service consumed). 

Route Productivity Rankings : presents passenger trip productivity rankings by route. 
Includes a listing of poorly performing services, which are targeted for more detailed 
analysis. 

Cost Analysis : analyzes carrier unit costs by transit function, using peer compari- 
sons. 

It should be noted that this report does not include the analysis of RTA paratransit 



service. 



List of Tables 



General Financial and Patronage Results 

1-1. Summary Financial Results (January-March, 1982) 

1-2. Suburban Bus Financial Results (January-March, 1981 and 1982) 

1-3. Summary Patronage Results 

1-4. Comparative Patronage Data by Carrier (January-March, 1982) 

1-5. Average Daily Patronage (January-March, 1982) 

Overall Service Performance 

II-l. Selected Performance Indicators by Carrier (January-March, 1981 and 1982) 
II-2. Ranking of Carrier Service Performance Based on Selected Factors (January- 
March, 1982) 

Route Productivity Rankings 

I II— 1 - Routes Targeted for Detailed Analysis by Service Group and Service Day 
(January-March, 1982) 

Cost Analysis 

IV-1. Comparative Cost Ratios (January-March, 1982) - Ten Largest Carriers 

IV-2. Total Expense per Operating Unit - Ranked by Carrier 

IV-3. Operations Expenses per Vehicle Hour (January-March, 1982) - Ranked by Carrier 

IV-4. Vehicle Maintenance Expenses per Vehicle Mile (January-March, 1982) - Ranked 

by Carrier 
IV-5. Administration Expenses per Vehicle Hour (January-March, 1982) - Ranked by 

Carrier 



Appendices 

A. Suburban Bus Route Ridership by Service Day (January-March, 1981 and 1982) 

B. Inner Suburban Route Productivities by Service Day (January-March, 1982) 

C. Outlying Suburban Route Productivities by Service Day (January-March, 1982) 

D. Feeder Route Productivity Ranking (January-March, 1982) 



Abbreviations 



The following abbreviations are used throughout the report: 

AUR Aurora 

BNS Bensenville 

CNT Contract Carrier 

ELG Elgin 

HPK Highland Park 

JOL Joliet 

NIL Niles 

IN Inner Suburban Carrier/Route 

OT Outlying Suburban Carrier/Route 

FD Feeder Route 



NPR 


Napervil le 


NOR 


NORTRAN 


SFW 


South Suburban SafeWay 


SUB 


Suburban Transit 


WTN 


West Towns 


WKG 


Waukegan 


WLM 


Wilmette 


WKDY 


Weekday 


SAT 


Saturday 


SUN 


Sunday 


HOL 


Holiday 



11 



I. GENERAL FINANCIAL AND PATRONAGE RESULTS 

During the period January-March, 1982, combined suburban bus system expenses 
totalled $8,512,275. The four major suburban carriers 1 (NORTRAN, SafeWay, 
Suburban Transit, and West Towns) accounted for nearly 67 percent of this 
total. The satellite carriers 2 (Aurora, Elgin, Joliet, and Waukegan) com- 
prised another 16 percent of combined system expenses, while the shares for 
contract and other subsidized carriers were 11 and 6 percent, respectively. 
Summary information regarding these and other quarterly financial results 
are presented below. 



Table 1-1 
SUMMARY FINANCIAL RESULTS (JANUARY-MARCH, 1982) 







Expense 


(%) 


Revenue 


(%) 


Deficit 


i%) 


Major Suburban 
Satellite Carriers 
Other Subsidized 
Contract Carriers 


$5 
1 


,688,013 

,375,415 

515,163 

933,684 


( 66.8) 
( 16.2) 
( 6.0) 
( 11.0) 


$2,018,772 
332,787 
251,649 
336,387 


( 68.7) 
( 11.3) 

( 8.6) 
( 11.4) 


$3,669,241 

1,042,628 

263,514 

597,297 


( 65.8) 
( 18.7) 
( 4.7) 
( 10.8) 


System Total 


$8 


,512,275 


(100.0) 


$2,939,595 


(100.0) 


$5,572,680 


(100.0) 



Carrier-specific and prior year financial data are presented in Table 1-2. 
As can be seen, total system expenses have declined 25 percent, as compared 
to 1981 levels; with reported decreases due primarily to cutbacks in service 
imposed as a result of inadequate funding. The loss in patronage that has 
resulted from these reductions in service have served to decrease suburban 
bus revenues by $704,931 (-19.3%). It should be noted that other factors 
have also contributed to ridership/revenue losses, including the state of 
the economy (e.g., increased unemployment levels reduces the number of home- 
to-work trips); service suspensions (riders forced to find alternative modes 
may be reluctant to return); and fare increases. As can be seen in Table 
1-3, these various factors are continuing to have a significant impact on 
overall patronage (and hence revenues), with total system ridership down by 
3,057,087 passenger trips, or 31.5 percent. However, since overall expense 
reductions have more than offset reported declines in revenue, system defi- 
cit requirements have decreased, for the quarter, by $2,155,131 (-27.9%). 



1 Major suburban carriers include systems that serve the inner-suburban ring 
of the Region, and are the four largest suburban carriers, requiring 51% 
of the suburban system's peak vehicles. 

2 Satellite carriers are those systems that serve the four satellite cities 
of the Metropolitan area. As a group, these carriers account for 17% of 
the suburban bus system's peak vehicles. 



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Table 


1-3 






SUMMARY PATRONAGE RESULTS 






Jan-Mar 1981 


Jan-Mar 1982 




Pass. Trips 


Pass. Trips 


Change 


[%) 


6,677,288 


4,486,255 


-2,191,033 


(-32.8) 


1,668,547 


1,049,788 


- 618,759 


(-37.1) 


614,033 


568,526 


- 45,507 


(- 7.4) 


750,608 


548,820 


- 201,788 


(-26.9) 


9,710,476 


6,653,389 


-3,057,087 


(-31.5) 



Major Suburban 
Satellite Carriers 
Other Subsidized 
Contract Carriers 

System Total 



Comparative patronage data on a carrier-specific basis are provided in Table 
1-4. As can be seen, all carriers reported losses in ridership during the 
quarter, except Wilmette (which indicated an 8 percent increase). As stated 
previously, most declines are believed to be the result of reduced service 
levels and other factors. 

Average daily ridership by service day (weekday, Saturday, Sunday/holiday), 
and by route, is shown in Appendix A. This listing includes all suburban 
bus routes operated during January-March, 1982. In reviewing Appendix A, 
it is apparent that the level of patronage varies greatly by route. For 
example, the service attracting the highest level of patronage was NORTRAN 
Route #290/291 (Touhy), averaging 4,437 passenger trips per weekday. In 
contrast, contract route #800 (Richmond) averaged only nine passenger trips 
per day. 



Table 1-5 AVERAGE DAILY PATRONAGE 
(JANUARY-MARCH, 1982) 





Avg. Wkdy 
Pass. Trips 

69,119 

19,367 

8,497 

96,983 


Avg. Sat. 
Pass. Trips 

19,617 
7,609 


Avg. Sun/Hol. 
Pass. Trips. 

3,570 


Total Wkly. 
Average 


Percent 
of Total 


Inner Suburban 
Outlying Suburban 
Feeder Bus 


368,782 

104,444 

42,485 

515,711 


71.5% 

20.3% 

8.2% 


System Total 


27,226 


3,570 


100.0% 



TABLE 1-4: COMPARATIVE PATRONAGE DATA BY CARRIER 
(JANUARY-MARCH, 1981 AND 1982) 





1981 


1982* 


Change 


[%) 


Percent 
1981 


Composition 
1982 


wJOR SUBURBAN 










NORTRAN 
SafeWay 
Suburban 
West Towns 


2,136,175 
1,870,756 
674,357 
1,996,000** 


2,044,190 
896,698 
260,967 

1,284,400 


- 91,985 

- 974,058 

- 413,390 

- 711,600 


- 4.3 
-52.1 
-61.3 
-35.7 


22.0 

19.3 

6.9 

20.6 


30.7 

13.5 

3.9 

19.4 


Sub-Total 


6,677,288 


4,486,255 


-2,191,033 


-32.8 


68. 


8 67.5 



SATELLITE SYSTEMS 

Aurora 435,945 277,649 -158,296 -36.3 4.5 4.2 

Elgin 524,043 404,463 -119,580 -22.8 5.4 6.1 

Joliet 413,923 273,062 -140,861 -34.0 4.3 4.1 

Waukegan 294,636 94,614 -200,022 -67.9 3.0 1.4 

Sub-Total 1,668,547 1,049,788 -618,759 -37.1 17.2 15.8 
OTHER SUBSIDIZED 



Bensenville 


8,549 


6,318 


- 2,231 -26.1 


0.1 


0.1 


Glen Ellyn 


39,665 


29,565 


-10,100 -25.5 


0.4 


0.4 


Highland Park 


67,068 


61,044 


- 6,024 - 9.0 


0.7 


0.9 


Naperville 


122,356 


78,352 


-44,004 -36.0 


1.2 


1.2 


Niles 


85,797 


79,466 


- 6,331 - 7.4 


0.9 


1.2 


Wilmette 


290,598 


313,781 


+23,183 + 8.0 


3.0 


4.7 


Sub-Total 


614,033 


568,526 


-45,507 - 7.4 


6.3 





8.5 

CONTRACTED SERVICE 

Sub -Total 750,608 548,820 -201,788 -26.9 7.7 7.7 8.2 8.2 

GRAND TOTAL 9,710,476 6,653,389 -3,057,087 -31.5% 100.0 100.0 100.0 100.0 



*1982 service levels are below 1981 levels for most carriers. 
**Reported ridership adjusted to reflect current estimating method 
used since electronic fareboxes were installed during August, 1981. 



•5- 



II. OVERALL SERVICE PERFORMANCE 

Table II-l presents selected performance indicators, by carrier, for the 
period January-March, 1981 and 1982. As can be seen, revenue per passenger 
trip has increased for virtually all carriers; the result of fare increases 
imposed on July 6, 1981. However, due to overall reductions in ridership, 
the calculated values for expense per passenger trip and deficit per pas- 
senger generally increased during the quarter. 

General carrier service performance may be summarized as follows: 

Table II-2 
RANKING OF CARRIER SERVICE PERFORMANCE 
BASED ON SELECTED FACTORS 
(JANUARY-MARCH, 1982) 







Deficit/ 








Rank 


System 


Pass. Trip 


Rank 


System Re 


venue/Cost 


1 


Wilmette 


$0.21 


1 


Niles* 


66.2% 


2 


Niles* 


$0.31 


2 


Wilmette 


62.8% 


3 


El gi n 


$0.57 


3 


Glen Ellyn 


54.3% 


4 


Glen Ellyn 


$0.64 


4 


NORTRAN 


40.2% 


5 


NORTRAN 


$0.65 


5 


Contract 


36.0% 








6 


SafeWay 


34.6% 




SYSTEM AVERAGE 


$0.84 




SYSTEM AVERAGE 


34.5% 


6 


SafeWay 


$0.91 








6 


West Towns 


$0.91 


7 


West Towns 


32.7% 


8 


Highland Park 


$0.92 


8 


El gi n 


32.4% 


9 


Naperville 


$1.05 


8 


Naperville 


32.4% 


10 


Contract 


$1.09 


10 


Highland Park 


30.0% 


11 


Aurora 


$1.14 


11 


Waukegan 


26.1% 


12 


Joliet 


$1.19 


12 


Suburban 


25.8% 


13 


Suburban 


$1.33 


13 


Joliet 


21.1% 


14 


Waukegan 


$1.80 


14 


Aurora 


19.3% 


15 


Bensenville 


$2.06 


15 


Bensenville 


16.5% 



*The Niles system is unique among RTA subsidied carriers in that fares are 
free. The Village subsidizes the service to the extent of actual patronage 
as applied to base adult fare. 



It can be easily seen that the range of performance varies widely among 
systems. The villages of Niles and Wilmette provide services which exhibit- 
ed the highest levels of performance. Systems with generally lower levels 
of performance include Bensenville, Waukegan, Suburban Transit, Aurora, and 
Joliet. More detailed analyses should be completed for these carriers in 
order to identify possible actions designed to improve comparative perfor- 
mance. 



TABLE II-l: 



SELECTED PERFORMANCE INDICATORS BY CARRIER 
(JANUARY-MARCH, 1981 AND 1982) 





Expense Per 


Revenue Per 


Defici 


t Per 


Revenue 


As A 




Pass. 


Trip 


Pass. 


Trip 


Pass. 


Trip 


Percent 


of Cost 




1981 


1982 


1981 


1982 


1981 


1982 


1981 


1982 


MAJOR SUBURBAN 


















NORTRAN 


$0.96 


$1.09 


$0.41 


$0.44 


$0.55 


$0.65 


42.5% 


40.2% 


SafeWay 


$1.17 


$1.40 


$0.29 


$0.49 


$0.88 


$0.91 


24.6% 


34.6% 


Suburban 


$1.29 


$1.79 


$0.43 


$0.46 


$0.86 


$1.33 


33.3% 


25.8% 


West Towns 


$1.30 


$1.35 


$0.41 


$0.44 


$0.89 


$0.91 


31.4% 


32.7% 


Sub-Total 


$1.15 


$1.27 


$0.38 


$0.45 


$0.77 


$0.82 


32.6% 


35.5% 



SATELLITE SYSTEMS 

Aurora $0.98 $1.41 $0.22 $0.27 $0.76 $1.14 22.4% 19.3% 

Elgin $0.97 $0.84 $0.28 $0.27 $0.69 $0.57 28.6% 32.4% 

Joliet $1.54 $1.51 $0.31 $0.32 $1.34 $1.19 20.0% 21.1% 

Waukegan $1.94 $2.43 $0.47 $0.63 $1.47 $1.80 24.1% 26.1% 

Sub-Total $1.31 $1.31 $0.30 $0.32 $1.01 $0.99 23.1% 24.2% 



OTHER SUBSIDIZED 



Bensenville 


$2.41 


$2.47 


$0.42 


$0.41 


$1.99 


$2.06 


17.3% 


16.5% 


Glen Ellyn 


$0.96 


$1.39 


$0.38 


$0.75 


$0.58 


$0.64 


40.0% 


54.3% 


Highland Park 


$1.02 


$1.32 


$0.32 


$0.40 


$0.70 


$0.92 


31.0% 


30.0% 


Naperville 


$1.17 


$1.56 


$0.41 


$0.51 


$0.76 


$1.05 


35.5% 


32.4% 


Niles 


$0.71 


$0.91 


$0.50 


$0.60 


$0.21 


$0.31 


70.6% 


66.2% 


Wilmette 


$0.58 


$0.58 


$0.30 


$0.37 


$0.28 


$0.21 


52.1% 


62.8% 


Sub-Total 


$0.81 


$0.91 


$0.36 


$0.44 


$0.45 


$0.47 


44.3% 


48.8% 



CONTRACTED SERVICE 

Sub-Total $1.31 $1.70 $0.54 $0.61 $0.77 $1.09 41.0% 36.0% 
GRAND TOTAL $1.17 $1.28 $0.38 $0.44 $0.79 $0.84 32.0% 34.5% 



III. ROUTE PRODUCTIVITY RANKINGS 

As another element of this report, route productivity rankings have been 
prepared for each service group. Specifically, a passenger trip productivity 
index was computed for each route to measure the extent to which a particular 
service was utilized (passenger trips) versus the quantity of service supplied 
(revenue hours or number of vehicles required). This index was then used to 
rank each route, as shown in Appendices B, C, and D. 

The primary purpose in presenting route level statistics in this fashion is to 
identify those routes requiring additional attention because of their relative- 
ly low level of performance. As such, the productivity rankings are intended 
only as a way to target certain services for detailed analysis and the develop- 
ment of specific service actions. Such actions may eventually include adjust- 
ments in routing, reduction in service, elimination of service, improvements in 
the quality of service provided, or improved marketing efforts. 

Based on route productivity rankings compiled for the period January-March, 
1982, the following routes were identified as having productivity levels less 
than 50 percent of respective system averages, and as such, should be analyzed 
in more detail . 

Table III-l 
ROUTES TARGETED FOR DETAILED ANALYSIS 

BY SERVICE GROUP AND SERVICE DAY 
(JANUARY-MARCH, 1982) 

Inner Suburban Services - Weekdays 

Total Number of Such Routes: 64 

Average System Productivity: 40.3 passenger trips/revenue hour 

Number of Targeted Routes: 13 (20.15 pass, trips/rev. hr. or less) 











Percent of 




Targeted Routes 


Carrier 


Productivity 


System Average 


#354 


Riverdale-Calumet City 


SFW 


4.2 


10.4 


#325 


25th Avenue 


WTN 


6.0 


14.9 


#353 


Thornton-Ri verdal e 


SFW 


7.0 


17.4 


#385 


87th/lllth 


SUB 


12.2 


30.3 


#347 


Sibley 


SFW 


12.5 


31.0 


#211 


Wheeling-Loop 


NOR 


13.4 


33.3 


#330 


Mannheim (O'Hare) 


WTN 


13.6 


33.7 


#216 


Skokie Local 


NOR 


16.7 


41.4 


#379 


West 79th Street 


SUB 


16.8 


41.7 


#383 


South Cicero Avenue 


SUB 


17.9 


44.4 


#411 


Niles Courtesy System 


NIL 


19.3 


47.9 


#210 


Gl envi ew-Loop 


NOR 


19.8 


49.1 


#835 


SW Sub. -Chicago Express 


CNT 


20.0 


49.6 



Inner Suburban Services-Saturdays 

Total Number of Such Routes: 42 

Average System Productivity: 30.1 passenger trips/revenue hour 

Number of Targeted Routes: 8 (15.05 pass, trips/rev. hr. or less) 













Percent of 




Targeted Routes 




Carrier 


Productivity 


System Average 


#353 


Thornton-Ri verdal e 




SFW 


3.5 


11.6 


#331 


Cumberland/5th Avenue 




WTN 


7.2 


23.9 


#386 


127th/Harlem 




SUB 


11.5 


38.2 


#220 


G1 envi ew-DesPl ai nes-0 ' 


Hare 


NOR 


11.9 


39.5 


#355 


Lansing 




SFW 


13.1 


43.5 


#241 


Pk. Ridge Local -Greenwood 


NOR 


13.1 


43.5 


#364 


159th Street 




SFW 


13.8 


45.8 


#210 


Glenview-Loop 




NOR 


14.3 


47.5 



Inner Suburban Services - Sundays/Holidays 



Total Number of Such Routes: 
Average System Productivity: 
Number of Targeted Routes: 



Targeted Routes 
#210 Glenview-Loop 



25.0 passenger trips/revenue hour 
1 (12.50 pass, trips/rev. hr. or less) 



Carrier 



NOR 



Percent of 
Productivity System Average 



9.3 



37.2 



Outlying Suburban Services - Weekdays 



Total 


Number of Such Routes: 63 












Average System Productivity 24.1 


passenger tri 


ps/revenue 


hour 


Number of Targeted Routes: 14 


(12.05 


pass. 


trips/ 


rev. 


hr. or less) 














Percent of 




Targeted Routes 


Carrier 


Productivi 


ty 


System Average 


#405 


Elk Grove-Woodfield 


CNT 




5.2 




21.6 


#695 


Arl. Hts.-Roll. Mead.-Wdfld. 


CNT 




6.1 




25.3 


#711 


Wheaton-Stratford Square 


CNT 




7.3 




30.3 


#697 


Roselle-Woodfield 


CNT 




7.9 




32.8 


#693 


Arlington Hts. -Palatine 


CNT 




8.1 




33.6 


#834 


Joliet-Yorktown 


JOL 




8.2 




34.0 


#332 


Elmhurst/York Road 


WTN 




8.6 




35.7 


#807 


Woodstock -Mc Henry 


CNT 




10.2 




42.3 


#831 


Joliet-Cicero 


JOL 




10.3 




42.7 


#832 


Joliet-Cicero (via Steven.) 


JOL 




10.4 




43.2 


#509 


Lockport 


JOL 




10.6 




44.0 


#714 


Naperville-Coll. of DuPage 


NPR 




11.0 




45.6 


#367 


Park Forest South 


SFW 




11.1 




46.1 


#531 


Waubonsee & Sugar Grove 


AUR 




11.7 




48.5 



Outlying Suburban Services - Saturdays 



Total Number of Such Routes: 
Average System Productivity: 
Number of Targeted Routes: 



47 

17.3 passenger trips/revenue hour 

10 (8.65 pass, trips/rev. hr. or less) 











Percent of 




Targeted Routes 


Carrier 


Productivity 


System Average 


#809 


McHenry County 


CNT 


4.0 


23.1 


#405 


Elk Grove-Woodfield • 


CNT 


5.6 


32.4 


#693 


Arlington Hts. -Palatine 


CNT 


5.9 


34.1 


#695 


Arl. Hts. -Roll. Mead.-Wdfld. 


CNT 


6.2 


35.8 


#552 


North State/Spring Hill 


ELG 


6.6 


38.2 


#532 


Randall Road 


AUR 


7.5 


43.4 


#503 


Black Road/Raynor Park 


JOL 


7.5 


43.4 


#834 


Joliet-Yorktown 


JOL 


8.0 


46.2 


#531 


Waubonsee & Sugar Grove 


AUR 


8.3 


48.0 


#508 


Lark in Crosstown 


JOL 


8.6 


49.7 


Feede 


r Services - Weekdays 









Total Number of Such Routes: 
Average System Productivity: 
Number of Targeted Routes: 



82 

83 passenger trips/bus 

11 (41.5 pass, trips/bus or less) 



Targeted Routes 

#800 Richmond 

#671 Villa Park-North Lombard* 

#752 Flossmoor-Glenwood 

#651 College Ave.-Glendale Hts. 

#454 Homewood-Northwest 

#453 Homewood-Southwest 

#635/6 West Chicago 

#369 Matteson-Park Forest 

#727/9 Barrington** 

#404 Medinah-Elk Grove 

#815-7 Geneva 







Percent of 


Carrier 


Productivity 


System Average 


CNT 


9 


10.8 


CNT 


22 


26.5 


CNT 


24 


28.9 


CNT 


24 


28.9 


SFW 


29 


34.9 


SFW 


30 


36.1 


CNT 


34 


41.0 


SFW 


37 


44.6 


CNT 


38 


45.8 


CNT 


39 


47.0 


CNT 


40 


48.2 



♦Discontinued May 7, 1982 
♦♦Discontinued June 4, 1982 



■10- 



IV. COST ANALYSIS 

As a final element of this report, an analysis of operating costs was made 
for the ten largest subsidized carriers. Contract services were excluded 
from this analysis since expenses are fixed contractually. The analysis is 
based on measuring quarterly carrier costs for specific transit functions on 
a vehicle mile and vehicle hour basis. In addition, subsequent reports will 
show carrier unit costs over time, in order to detect improving or worsening 
conditions. Carrier unit costs have been organized by function according to 
three major areas: Operations, Vehicle Maintenance, and Administration. 

It should be noted that some variation in unit costs among carriers are the 
result of factors outside of the carriers direct control. Some of these 
factors are listed below, and should be carefully considered in any attempt 
to compare carrier performance: 

The age or type of vehicles, equipment, and facilities will all serve to 
impact cost levels. For example, are the vehicles air-conditioned, are 
the garages new or old, are facilities shared, etc.? 

° Manpower costs may vary by carrier, according to contractural requirements 
and work rule provisions. 

° Privately owned carriers incur additional expenses due to taxes. 

° Some municipalities absorb the cost of certain functions, such as Non- 
Vehicle Maintenance. 

° Definitional differences of transit functions. For example, Wilmette re- 
ports most supervisory personnel expense as Other Labor Operations Cost, 
as opposed to Administration Cost. 

Table IV-1 presents January through March, 1982 results for the ten carriers 
considered. In all, 62.6% of total system expenses were reported as Opera- 
tions, 24.0% as Vehicle Maintenance, and 13.4% as Administration. A ranking 
of total expense per operating unit is shown in Table IV-2. 






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-12- 



Table IV-2 
TOTAL EXPENSE PER OPERATING UNIT--Ranked by Carrier 



Total Expense Per Vehicle Mile 



Total Expense Per Vehicle Hour 



Highland Park 


$1.33 


Highland Park 


$20.36 


Wilmette 


$1.58 


Wilmette 


$20.88 


Joliet 


$1.69 


Aurora 


$24.23 


Waukegan 


$1.72 


Elgin 


$26.09 


NORTRAN 


$1.83 


Joliet 


$26.51 


Aurora 


$1.85 


NORTRAN 


$27.74 


Elgin 


$1.96 


Waukegan 


$29.08 


Suburban 


$1.97 










All 


$30.68 


All 


$2.09 










Suburban 


$32.76 


SafeWay 


$2.51 


SafeWay 


$37.34 


West Towns 


$2.78 


West Towns 


$37.77 



As can be seen, small municipal operations exhibited the lowest unit costs 
(Highland Park and Wilmette), while most larger carriers generated higher 
unit costs (SafeWay and West Towns). It can also be seen that the rank of 
some carriers changes according to operating unit used, presumably the 
result of different operating speeds. 

As a means of diagnosing overall high unit costs, Tables IV-3, IV-4, and IV-5 
present data according to specific activities. Expense per vehicle hour is 
used in measuring Operations and Administration unit costs, while expense per 
vehicle mile is shown for Vehicle Maintenance unit costs. Top operator wage 
is presented on Table IV-3, Operations, for informational purposes. Carrier 
costs that exceed system-wide averages by more than 25% may be summarized as 
follows: 



Operations 

Operator Labor: 
Other Labor: 
Fringe Benefits: 
Other Operations: 

Vehicle Maintenance 



West Towns 

Elgin, Wilmette, Waukegan, Suburban, SafeWay 

West Towns 

NORTRAN, Suburban 



Labor: 

Fringe Benefits: 
Materials & Supplies: 
Other Maintenance: 



West Towns, SafeWay 
West Towns, SafeWay 
Aurora, West Towns 
Highland Park, Elgin 



Administration 



•13- 



Labor: 

Fringe Benefits: 

Services: 

Utilities: 

Insurance: 

Taxes: 

Non Vehicle Maintenance: 

Other Administration: 



Highland Park, Suburban, Joliet 

Highland Park, Suburban, Joliet, SafeWay 

Joliet, Waukegan, SafeWay 

Suburban, Waukegan, SafeWay 

Joliet 

West Towns, Waukegan, SafeWay 

West Towns, Suburban, SafeWay 

Highland Park, West Towns, Suburban 



Carrier functions identified as having relatively high unit costs (as derived on 
the basis of data in Tables IV-3, IV-4, and IV-5) should be carefully reviewed 
by appropriate departments to determine underlying causes and/or explanatory 
conditions. In cases where high unit costs are found to be unacceptable (i.e., 
no justification was apparent), necessary analysis should be conducted to formu- 
late possible corrective actions. 



-14- 



TABLE IV-3: OPERATIONS EXPENSES PER VEHICLE HOUR (JANUARY-MARCH, 1982) - Ranked By Carrier 



Carrier 


Total* 


Operator 
Labor 


Other 
Labor 


Fringe 
Benefits 


Other 
Operations 


Top 
Operator 
Wage** 


Highland Park 


$ 10.94 
(100.0%) 


$ 9.20 
(84.0%) 


$ 0.00 
(0.0%) 


$ 1.75 
(16.0%) 


$ 
( 


0.00 
0.0%) 


$ 9.72 


El gi n 


$ 13.06 
(100.0%) 


$ 8.71 
(66.7%) 


$ 1.63 
(12.4%) 


$ 2.61 
(20.0%) 


$ 
( 


0.12 
0.9%) 


$ 9.00 


Aurora 


$ 15.11 
(100.0%) 


$ 9.83 
(65.0%) 


$ 0.53 
(3.5%) 


$ 4.56 
(30.2%) 


$ 
( 


0.18 
1.2%) 


$ 8.04 


Wilmette 


$ 15.12 
(100.0) 


$ 9.25 
(61.2%) 


$ 2.21 
(14.6%) 


$ 3.40 
(22.5%) 


$ 
( 


0.25 

1.7%) 


$ 8.94 


Joliet 


$ 15.85 
(100.0%) 


$11.44 
(72.2%) 


$ 1.07 
( 6.8%) 


$ 3.16 
(19.9%) 


$ 
( 


0.18 
1.1%) 


$ 9.76 


Waukegan 


$ 17.49 
(100.0%) 


$11.12 
(63.6%) 


$ 1.70 
( 9.7%) 


$ 4.53 
(25.9%) 


$ 
( 


0.14 
0.8%) 


$10.88 


NORTRAN 


$ 18.80 
(100.0%) 


$12.45 
(66.2%) 


$ 0.77 
( 4.1%) 


$ 5.09 
(27.1%) 


$ 
( 


0.50 
2.6%) 


$10.71 


All 


$ 19.22 
(100.0%) 


$12.53 
(65.2%) 


$ 1.20 
( 6.2%) 


$ 5.19 
(27.0%) 


$ 
( 


0.31 
1.6%) 


— 


Suburban 


$ 20.06 
(100.0) 


$13.70 
(68.3%) 


$ 1.54 
( 7.7%) 


$ 3.86 
(19.3%) 


$ 
( 


0.96 

4.8%) 


$10.92 


SafeWay 


$ 20.15 
(100.0%) 


$11.79 
(58.5%) 


$ 1.80 
( 8.9%) 


$ 6.27 
(31.1%) 


$ 
( 


0.30 

1.5%) 


$10.93 


West Towns 


$ 24.85 
(100.0%) 


$16.20 
(65.2%) 


$ 1.36 
( 5.5%) 


$ 7.28 
(29.3%) 


$ 
( 


0.01 
0.0%) 


$12.29 



*Totals may not add due to rounding. 
**As submitted by carriers as part of the Monthly Supplemental Data reporting system. 
Data shown is for the period ending March 31, 1982. 



•15- 



TABLE IV-4: VEHICLE MAINTENANCE EXPENSES PER VEHICLE MILE (JANUARY-MARCH, 1982] 
By Carrier 



Ranked 



Carrier 


Total* 


Labor 


Fringe 
Benefits 


Materials 
& Supplies 


Other 
Maintenance 


Joliet 


$ 0.31 
(100.0%) 


$ 0.17 
(54.3%) 


$ 0.05 
(16.3%) 


$ 0.08 
(25.7%) 


$ 
( 


0.01 
3.7%) 


Waukegan 


$ 0.32 
(100.0%) 


$ 0.18 
(57.8%) 


$ 0.07 
(22.9%) 


$ 0.06 
(19.2%) 


$ 
( 


0.01** 
0.1%) 


Wilmette 


$ 0.38 
(100.0%) 


$ 0.15 
(39.5%) 


$ 0.06 
(15.9%) 


$ 0.11 
(27.6%) 


$ 
( 


0.06 
17.1%) 


NORTRAN 


$ 0.39 
(100.0%) 


$ 0.21 
(53.4%) 


$ 0.09 
(22.4%) 


$ 0.09 
(23.1%) 


$ 
( 


0.01** 
1.1%) 


Highland Park 


$ 0.40 
(100.0%) 


$ 0.16 
(39.6%) 


$ 0.05 
(11.2%) 


$ 0.12 
(30.5%) 


$ 
( 


0.08 
18.7%) 


Suburban 


$ 0.42 
(100.0%) 


$ 0.24 
(55.9%) 


$ 0.06 
(14.9%) 


$ 0.11 
(26.1%) 


$ 
( 


0.01 
3.1%) 


Aurora 


$ 0.49 
(100.0%) 


$ 0.20 
(40.2%) 


$ 0.07 
(15.4%) 


$ 0.19 
(38.8%) 


$ 
( 


0.03 

5.6%) 


All 


$ 0.50 
(100.0%) 


$ 0.24 
(48.4%) 


$ 0.10 
(19.9%) 


$ 0.11 
(22.4%) 


$ 
( 


0.05 
9.3%) 


West Towns 


$ 0.66 
(100.0%) 


$ 0.35 
(52.2%) 


$ 0.15 
(22.5%) 


$ 0.17 
(25.3%) 


$ 
( 


0.00 
0.0%) 


SafeWay 


$ 0.68 
(100.0%) 


$ 0.37 
(55.5%) 


$ 0.17 
(25.5%) 


$ 0.13 
(18.8%) 


$ 
( 


0.01** 
0.2%) 


Elgin*** 


$ 0.78 
(100.0%) 


$ 0.00 
( 0.0%) 


$ 0.00 
( 0.0%) 


$ 0.00 
( 0.0%) 


$ 0.78 
(100.0%) 



♦Totals may not add due to rounding. 
**Actual costs less than $0.01 on a per mile basis 

***Vehicle maintenance services for Elgin transit buses are purchased from 
the City of Elgin on a contract basis. As such, all vehicle maintenance 
costs are shown in the "other" category. 



•16- 



TABLE IV-5: ADMINISTRATION EXPENSES PER VEHICLE HOUR (JANUARY-MARCH, 1982) - Ranked by Carrier 



Carrier 
Wilmette 

El gi n 

Aurora 

NORTRAN 



Fringe 
Total* Labor** Benefits** Services Utilities Insurance*** Taxes 



$ 0.69 $ 0.35 $ 0.07 

(100.0%) (49.9%) (10.0%) 

$ 2.67 $ 0.87 $ 0.30 

(100.0%) (32.7%) (11.2%) 

$ 2.72 $ 1.01 $ 0.29 

(100. 0%) (36.9%) (10.7%) 

$ 2.99 $ 1.24 $ 0.32 

(100.0%) (41.6%) (10.7%) 



Highland Pk. $ 3.25 $ 2.13 $ 0.55 
(100.0%) (65.6%) (17.0%) 



West Towns 



$ 3.91 $ 0.78 $ 0.28 
(100.0%) (19.8%) ( 7.2%) 



$ 0.04 
( 6.4%) 

$ 0.64 
(23.8%) 

$ 0.73 
(26.9%) 

$ 0.31 
(10.3%) 

$ 0.13 
( 4.0%) 

$ 0.16 
( 4.2%) 



$ 0.03 
( 4.2%) 

$ 0.62 
(23.4%) 

$ 0.55 
(20.1%) 

$ 0.43 
(14.3%) 

$ 0.03 
( 0.8%) 

$ 0.50 
(12.7%) 



$ 0.00 
( 0.0%) 

$ 0.00 
( 0.0%) 

$ 0.01 
( 0.3%) 

$ 0.00 
( 0.0%) 

$ 0.00 
( 0.0%) 

$ 0.02 
( 0.5%) 



$ 0.00 
( 0.0%) 



Non-Veh. 
Maint. 

$ 0.00 
( 0.0%) 



Other 
Admin. 

$ 0.20 
(29.4%) 



$ 0.00 $ 0.00 $ 0.24 

( 0.0%) ( 0.0%) ( 8.9%) 

$ 0.00 $ 0.10 $ 0.04 

( 0.0%) ( 3.6%) ( 1.4%) 

$ 0.00 $ 0.56 $ 0.12 

( 0.0%) (18.9%) ( 4.2%) 

$ 0.00 $ 0.00 $ 0.41 

( 0.0%) ( 0.0%) (12.6%) 

$ 0.39 $ 1.15 $ 0.63 

(10.0%) (29.5%) (16.1%) 



All 



$ 4.10 $ 1.20 $ 0.38 $ 0.62 $ 0.72 $ 0.08 
(100.0%) (29.2%) ( 9.2%) (15.0%) (17.5%) ( 1.9%) 



$ 0.13 $ 0.67 $ 0.30 
( 3.3%) (16.4%) ( 7.4%) 



Suburban 
Joliet 
Waukegan 
SafeWay 



$ 5.68 $ 2.12 $ 0.53 

(100.0%) (37.3%) ( 9.2%) 

$ 5.79 $ 1.77 $ 0.49 

(100.0%) (30.5%) ( 8.4%) 

$ 6.25 $ 0.97 $ 0.33 

(100.0%) (15.6%) ( 5.2%) 

$ 7.12 $ 1.40 $ 0.67 

(100.0%) (19.7%) ( 9.4%) 



$ 0.68 $ 0.95 $ 0.01 $ 0.02 $ 0.87 $ 0.51 

(12.0%) (16.8%) ( 0.1%) ( 0.4%) (15.3%) ( 9.0%) 

$ 1.11 $ 0.67 $ 1.06 $ 0.00 $ 0.36 $ 0.33 

(19.2%) (11.5%) (18.4%) ( 0.0%) ( 6.2%) ( 5.7%) 

$ 2.55 $ 1.54 $ 0.00 $ 0.48 $ 0.00 $ 0.37 

(40.9%) (24.7%) ( 0.0%) ( 7.8%) ( 0.0%) ( 5.8%) 

$ 1.40 $ 1.82 ( 0.02 $ 0.27 $ 1.24 $ 0.30 

(19.6%) (25.5%) ( 0.3%) ( 3.8%) (17.4%) ( 4.3%) 



*Totals may not add due to rounding. 

**Non-vehicle maintenance labor and fringe benefit expenses are not included. 
***Does not include RTA consolidated insurance program expenses. All carriers 
listed participate in this program, with the exception of Joliet. 



APPENDIX A 

SUBURBAN BUS ROUTE RIDERSHIP BY SERVICE DAY 
JANUARY-MARCH, 1981 AND 1982 



The data presented in this Appendix is categorized according to the following 
three service groupings: 

- -Inner Suburban Services ( I N ) : includes most regular fixed-route services 
operating in Cook County. Rbrthwest Cook County routes are not included in 
this category, since services, population densities, and land use distribution 
are more in common with those found in the collar counties. 

— Outlying Suburban Services (OT) : includes all regular fixed-route services 
operating in the five collar counties and Northwest Cook County; and 

- -Feeder Services (FD) : a generic classification of service, including all 
routes providing an exclusively commuter rail feeder function. 

A Region map illustrating Inner Suburban and Outlying Suburban areas is shown 
on Figure 1. Although feeder routes operate throughout the suburbs, most serve 
Outlying Suburban areas. 



Mchenry 



LAKE 

MICHIGAN 




Figure 1 

SUBURBAN BUS SERVICE AREAS 



IN - Inner Suburban 
OT - Outlying Suburban 



Suburban Bus Routes — 
Commuter Rail Lines -■ 
CTA Service Area mM 



Appendix A 

SUBURBAN BUS ROUTE RIDERSHIP BY SERVICE DAY — (JANUARY-MARCH, 1981 and 1982) 



# 


ROUTE NAME 


CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


208 
208 
208 


Evanston-Golf Mill 
Evanston-Golf Mill 
Evanston-Golf Mill 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


962 
553 
239 


1098 
422 
203 


+14.1% 
-23.7% 
-15.1% 


209 
209 
209 


Woodfield^Jeff. Park 
Wo odfi eld-Jeff. Park 
Woodfield-Jeff. Park 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


2428 

1244 

716 


2905 

1091 

654 


+19.6% 

-12.3% 

-8.7% 


210 
210 
210 


Gl envi ew-Loop 
Glenview-Loop 
Gl envi ew-Loop 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


1148 
246 
154 


999 
237 
128 


-13.0% 

-3.7% 

-16.9% 


211 


Wheeling-Loop 


NOR 


IN 


WKDY 


385 


288 


-25.2% 


212 
212 


Northbrook Ct.-Evanston 
Northbrook Ct.-Evanston 


NOR 
NOR 


IN 
IN 


WKDY 
SAT 


1194 
603 


1096 
521 


-8.2% 
-13.6% 


213 
213 


Green Bay Road 
Green Bay Road 


NOR 
NOR 


IN 
IN 


WKDY 
SAT 


1781 
619 


1716 
579 


-3.6% 
-6.5% 


215 
215 
215 


Old Orchard-Howard 
Old Orchard-Howard 
01 d Orchard-Howard 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


2287 

1003 

682 


2324 
887 
538 


+1.6% 
-11.6% 
-21.1% 


216 


Skokie Local 


NOR 


IN 


WKDY 


207 


173 


-16.4% 


220 
220 


Gl envi ew-0' Hare 
Gl envi ew-0' Hare 


NOR 
NOR 


IN 
IN 


WKDY 
SAT 


808 
296 


889 
230 


+10.0% 
-22.3% 


221 


S. Park Ridge-Jeff. Park 


NOR 


IN 


WKDY 


833 


1223 


+46.8% 


223 


Elk Grove Village Express 


NOR 


IN 


WKDY 


361 


348 


-3.6% 


225 


Jeff. Pk. -Howard Industrial NOR 


IN 


WKDY 


383 


447 


+16.7% 


226 


Oak ton 


NOR 


IN 


WKDY 


1640 


1599 


-2.5% 


230 


South DesPlaines 


NOR 


IN 


WKDY 


330 


306 


-7.3% 


232 


West DesPlaines 


NOR 


IN 


WKDY 


194 


150 


-22.7% 


233 


Southwest DesPlaines 


NOR 


IN 


WKDY 


235 


192 


-18.3% 


234 
234 


Wheeling 
Wheeling 


NOR 
NOR 


OT 
OT 


WKDY 
SAT 


766 
280 


617 
224 


-19.5% 
-20.0% 



Appendix A, cont'd. 
Page Two 














# 


ROUTE NAME 


CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


240 
240 


Park Ridge/Dee Road 
Park Ridge/Dee Road 


NOR 
NOR 


IN 
IN 


WKDY 
SAT 


542 

174 


646 
71 


+19.2% 
-59.2%* 


241 
241 


Park Ridge/Greenwood 
Park Ridge/Greenwood 


NOR 
NOR 


IN 
IN 


WKDY 
SAT 


673 
166 


861 
66 


+27.9% 
-60.2%* 


244 


Deerfield 


NOR 


FD 


WKDY 


85 


58 


-31.8% 


250 
250 
250 


Dempster 
Dempster 
Dempster 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


3036 

1048 

500 


3094 
905 
414 


+1.9% 
-13.6% 
-17.2% 


270 
270 
270 


Milwaukee 
Milwaukee 
Milwaukee 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


3676 

1335 

817 


3927 

1211 

653 


+6.8% 

-9.3% 

-20.1% 


290/1 Touhy 
290 Touhy 
290 Touhy 


NOR 
NOR 
NOR 


IN 
IN 
IN 


WKDY 

SAT 

SUN/HOL 


2926 
650 
315 


4437 
787 
336 


+51.6% 

+21.1% 

+6.7% 


301 
301 


Roosevelt 
Roosevelt 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


896 
195 




302 
302 


Ogden/Stanley 
Ogden/Stanley 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


880 
223 




304 
304 


Washington 
Washington 


WNT 
WNT 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


405 
173 




305 
305 


Berwyn-River Forest 
Berwyn-River Forest 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1612 
499 




307 
307 


Harlem 
Harlem 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


3352 
1381 




308 
308 


Medical Center 
Medical Center 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1051 
305 




309 
309 


Lake 
Lake 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1158 
299 




310 


Madison 


WTN 


IN 


WKDY 


N/A 


1009 




311 
311 


Oak Park Avenue 
Oak Park Avenue 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


2460 
707 




312 


Ogden 


WTN 


IN 


WKDY 


N/A 


112 




*The 


1982 level of service is 


below 1981 


levels. 











Appendix A, cont'd. 
Page Three 














# 


ROUTE NAME 


CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


313 
313 


St. Charles Road 
St. Charles Road 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1154 
473 




315 
315 


Austi n/Ri dgel and/North 
Au sti n/Ri dgel and/North 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


2371 
415 




319 


Grand 


WTN 


IN 


WKDY 


N/A 


544 




322 
322 


Cermak 
Cermak 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


677 
267 




325 


25th Avenue 


WTN 


IN 


WKDY 


N/A 


66 




330 


Mannheim (O'Hare) 


WTN 


IN 


WKDY 


N/A 


434 




331 
331 


Cumberland/5th Avenue 
Cumberland/5th Avenue 


WTN 
WTN 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


894 
140 




332 

332 


Elmhurst/York Road 
York Road 


WTN 
WTN 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


286 
89 




347 


Sibley 


SFW 


IN 


WKDY 


N/A 


155 




351 
351 


Western Avenue 
Western Avenue 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1413 
523 




352 
352 


Halsted 
Halsted 


SFW 

SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1859 
485 




353 
353 


Thornton-Riverdale 
Thornton-Riverdale 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


97 
31 




354 


Riverdale-Calumet City 


SFW 


IN 


WKDY 


N/A 


57 




355 
355 


Lansing-Loop 
Lansing-Hegewisch 


SFW 
SFW 


IN 
IN 


WKDY 
SAT • 


N/A 
N/A 


1075 
65 




356 
356 


Altgeld 
Altgeld 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


3540 
1962 




357 
357 


Lincoln Highway 
Lincoln Highway 


SFW 

SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


692 
515 




359 
359 


Robbins 
Robbins 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


621 
192 





Appendix A, cont'd. 
Page Four 














# 


ROUTE NAME CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


362 


Matteson - Park Forest 


SFW 


FD 


WKDY 


N/A 


44 




364 
364 


159th Street 
159th Street 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


818 
345 




366 
366 


Park Forest-Chicago Heights 
Park Forest-Chicago Heights 


SFW 
SFW 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


235 
96 




367 
367 


Park Forest South 
Park Forest South 


SFW 
SFW 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


171 
50 




369 


Matteson-Park Forest 


SFW 


FD 


WKDY 


N/A 


37 




370 


Prairie State College 


SFW 


IN 


WKDY 


N/A 


134 




379 


West 79th Street 


SUB 


IN 


WKDY 


N/A 


181 




381 
381 


95th Street 
95th Street 


SUB 
SUB 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


1666 
731 




382 
382 


Central 
Central 


SUB 
SUB 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


378 

114 




383 
383 


Cicero 
Cicero 


SUB 
SUB 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


512 
170 




384 
384 


Narragansett-Ri dgel and 
Narragansett-Ri dgel and 


SUB 
SUB 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


522 
256 




385 


87th/lllth 


SUB 


IN 


WKDY 


N/A 


270 




386 
386 


Harlem 
Harlem 


SUB 

SUB 


IN 
IN 


WKDY 
SAT 


N/A 
N/A 


457 

147 




401/2 


Bensenville 


BNS 


FD 


WKDY 


136 


100 


-26.5%* 


404 


Medinah-Elk Grove 


CNT 


FD 


WKDY 


82 


39 


-52.4% 


405 
405 


Elk Grove-Woodfield 
Elk Grove-Woodfield 


CNT 
CNT 


OT 
OT 


WKDY 
SAT 


196 
256 


114 
104 


-41.8% 
-59.4% 


406 


DesPlaines-Maine Township 


CNT 


FD 


WKDY 


76 


49 


-35.5% 


407 


Rosel 1 e-Bl oomi ngdal e 


CNT 


FD 


WKDY 


86 


49 


-43.0% 


411 
411 
411 


Niles Courtesy System 
Niles Courtesy System 
Niles Courtesy System 


NIL 
NIL 
NIL 


IN 
IN 
IN 


WKDY 

SAT 

SUN 


N/A 
N/A 
N/A 


984 
847 
496 





*The 1982 level of service is below 1981 levels, 



Appendix A, cont'd. 
Page Five 














# 


ROUTE NAME CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


421 
421 


Wilmette Avenue 
Wilmette Avenue 


WLM 
WLM 


IN 
IN 


WKDY 
SAT 


1869 
285 


2015 
260 


+7.8% 
-8.8% 


422 
422 
422 


Lake Avenue 
Lake Avenue 
Lake Avenue 


WLM 
WLM 
WLM 


IN 
IN 
IN 


WKDY 

SAT 

SUN 


1402 
685 
164 


1476 
577 
148 


+5.3% 

-15.8% 

-9.8% 


423 
423 


Sheridan 
Sheridan 


WLM 
WLM 


IN 
IN 


WKDY 
SAT 


1061 
223 


1241 
217 


+17.0% 
-2.7% 


451 


Homewood-Southeast 


SFW 


IN 


WKDY 


N/A 


140 




452 


Homewood-Northeast 


SFW 


IN 


WKDY 


N/A 


169 




453 


Homewood-Southwest 


SFW 


FD 


WKDY 


M/A 


30 




454 


Homewood-Northwest 


SFW 


FD 


WKDY 


N/A 


29 




460 


Hazel Crest 


SFW 


FD 


WKDY 


N/A 


140 




471 
471 


Deerbrook 
Deerbrook 


HPK 
HPK 


OT 
OT 


WKDY 
SAT 


304 
197 


297 
153 


-2.3% 
-22.3% 


472 
472 


Fort Sheridan 
Fort Sheridan 


HPK 
HPK 


OT 
OT 


WKDY 
SAT 


373 
150 


344 
130 


-7.8% 
-13.3% 


473 
473 


Braes ide 
Braes ide 


HPK 
HPK 


OT 
OT 


WKDY 
SAT 


188 
235 


151 
155 


-19.7% 
-34.0% 


474 
474 


Ravinia 
Ravinia 


HPK 
HPK 


OT 
OT 


WKDY 
SAT 


67 
62 


79 
42 


+17.9% 
-32.3% 


501 
501 


Forest Park/West Jefferson 
Forest Park/West Jefferson 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


950 
645 


879 
410 


-7.5%* 
-36.4%* 


502 
502 


Cass/Marquette Gardens 
Cass/Marquette Gardens 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


940 
423 


797 
242 


-15.2%* 
-42.8%* 


503 
503 


Black Road/Raynor Park 
Black Road/Raynor Park 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


263 
43 




504 
504 


Gardner/South Joliet 
Gardner/South Joliet 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


200 
61 




505 
505 


Rockdale/Lidice 
Rockdale/Lidice 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


580 
356 


353 

142 


-39.1%* 
-60.1%* 



*The 1982 level of service is below 1981 levels. 



Appendix A, cont'd. 
Page Six 














# 


ROUTE NAME 


CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 

1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


506 
506 


Washington/Second Ave. 
Washington/Second Ave. 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


352 
94 




507 
507 


Plainfield 
Plainfield 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


149 
143 




508 
508 


Lark in Crosstown 
Lark in Crosstown 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


540 
286 


265 

60 


-50.9%* 
-79.0%* 


509 
509 


Lockport 
Lock port 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


108 
65 




521 
521 


High Street 
High Street 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


479 
235 


323 
139 


-32.6% 

-40.9% 


522 
522 


Sherman 
Sherman 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


341 
270 


233 
138 


-31.7% 
-48.9% 


523 
523 


North Lake 
North Lake 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


398 
428 


337 
302 


-15.3% 
-29.4% 


524 
524 


Downer 
Downer 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


326 
357 


209 
196 


-35.9% 
-45.1% 


525 
525 


Farnsworth Avenue 
Farnsworth Avenue 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


596 
419 


368 
193 


-38.3% 
-53.9% 


526 
526 


West Plaza 
West Plaza 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


595 
461 


419 
274 


-29.6% 
-40.6% 


527 
527 


Moecherville 
Moecherville 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


591 
299 


524 
208 


-11.3% 
-30.4% 


528 
528 


Fifth Street 
Fifth Street 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


468 
286 


328 

157 


-29.9% 
-45.1% 


529 
529 


Indian Trail 
Indian Trail 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


331 
215 


275 
141 


-16.9% 
-34.4% 


530 
530 


Fox Valley Center 
Fox Valley Center 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


615 
935 


433 
638 


-29.6% 
-31.8% 


531 
531 


Waubonsee and Sugar Grove 
Galena 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


379 
116 


172 
52 


-54.6% 
-55.2%* 


532 
532 


Randall Road 
Randall Road 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


165 
125 


137 
76 


-17.0% 
-39.2% 



*The 1982 level of service is below 1981 levels. 



Appendix A, cont'd. 
Page Seven 



# 


ROUTE NAME 


CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


533 
533 


Mol itor Road 
Molitor Road 


AUR 
AUR 


OT 
OT 


WKDY 
SAT 


464 
147 


358 
92 


-22.8% 
-37.4% 


541 
541 


Douglas 
Douglas 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


513 
238 




542 
542 


Grove 
Grove 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


630 
288 




543 
543 


Dundee 
Dundee 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


689 
256 




544 
544 


Chicago Avenue 
Chicago Avenue 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


595 
279 




545 
545 


Walnut 
Walnut 


ELG 

ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


592 
253 




546 
546 


South 
South 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


572 
212 




547 
547 


Wing Park 
Wing Park 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


548 
279 




548 
548 


Highland 
Highland 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


551 
199 




549 
549 


McLean Crosstown 
McLean Crosstown 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


424 
113 




552 
552 


North State 
North State 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


99 
36 




553 
553 


Park /Summit 
Park /Summit 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


355 
257 




561 


Castlecrest via McAree 


WKG 


OT 


WKDY 


N/A 


225 




562 


Gurnee via Sunset 


WKG 


OT 


WKDY 


N/A 


207 




563 


Farnsworth via Naval Stn. 


WKG 


OT 


WKDY 


N/A 


409 




564 


Jackson to 22nd 


WKG 


OT 


WKDY 


N/A 


216 




565 


Grand/Grandwood Park 


WKG 


OT 


WKDY 


N/A 


106 




568 


Lakehurst via McAlister 


WKG 


OT 


WKDY 


N/A 


250 





Appendix A, cont'd. 
Page Eight 



# 


ROUTE NAME CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


569 


Lewis Crosstown 


WKG 


OT 


WKDY 


N/A 


64 




571. 


Zion 


WKG 


OT 


WKDY 


N/A 


260 




601 


Rosel1 e-Hoffman Estates 


CNT 


FD 


WKDY 


160 


116 


-27.5% 


602 


Rosell e-Hoffman Estates 


CNT 


FD 


WKDY 


161 


121 


-24.8% 


603 


Roselle-E. Schaumburg 


CNT 


FD 


WKDY 


135 


111 


-17.8% 


604 


Rosell e-W. Schaumburg 


CNT 


FD 


WKDY 


151 


97 


-35.8% 


605 


Rosell e-Schaumburg 


CNT 


FD 


WKDY 


129 


78 


-39.5% 


621 


Northb rook -Northeast 


NOR 


FD 


WKDY 


63 


62 


-1.6% 


622 


Northbrook-West 


NOR 


FD 


WKDY 


86 


56 


-34.9% 


635/6 West Chicago 


CNT 


FD 


WKDY 


58 


34 


-41.4% 


641 


Elmhurst-Northeast 


CNT 


FD 


WKDY 


247 


244 


-1.2% ' 


642 


Elmhurst-Southwest 


CNT 


FD 


WKDY 


213 


201 


-5.6% 


643/5 


El mhurst-NW/Indus trial 


NCT 


FD 


WKDY 


195 


172 


-11.8% 


644 


Elmhurst-South Central 


CNT 


FD 


WKDY 


247 


194 


-21.5% 


646 


Elmhurst-Southeast 


CNT 


FD 


WKDY 


200 


182 


-9.0% 


651 


College Avenue-Glendale Hts 


CNT 


FD 


WKDY 


43 


24 


-44.2% 


652 


Glen Ellyn-Southwest 


GLN 


FD 


WKDY 


210 


175 


-16.7% 


653 


Glen Ellyn-Bloomingdale 


CNT 


FD 


WKDY 


153 


168 


+9.8% 


654 


Glen Ellyn-South Central 


GLN 


FD 


WKDY 


194 


169 


-12.9% 


655 


Glen Ellyn-E. Glendale Hts 


CNT 


FD 


WKDY 


98 


80 


-18.4% 


656 


Glen Ellyn-Southeast 


GLN 


FD 


WKDY 


189 


109 


-42.3% 


657 


Glen Ellyn-W. Glendale Hts 


CNT 


FD 


WKDY 


258 


198 


-23.3% 


661 


Westmont-Southwest 


CNT 


FD 


WKDY 


176 


128 


-27.3% 


662 


Westmont-South Central 


CNT 


FD 


WKDY 


212 


148 


-30.2% 



Appendix A, cont'd. 
Page Nine 














# 


ROUTE NAME CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


663 


Clarendon Hills-Darien 


CNT 


FD 


WKDY 


205 


155 


-24.4% 


664 


Clarendon Hills-Willowbrook 


CNT 


FD 


WKDY 


125 


122 


-2.4% 


665 


Westmont-Darien 


CNT 


FD 


WKDY 


156 


122 


-21.8% 


667 


Stone Ave.-LaGrange Park 


CNT 


FD 


WKDY 


66 


64 


-3.0% 


669 


Western Springs-Indianhead Pk. 


CNT 


FD 


WKDY 


139 


123 


-11.5% 


671 


Villa Park-N. Lombard 


CNT 


FD 


WKDY 


38 


22 


-42.1%** 


672 


Lombard-Southeast 


CNT 


FD 


WKDY 


84 


74 


-11.9% 


674 


Lombard-Southwest 


CNT 


FD 


WKDY 


153 


107 


-30.1% 


677 


Napervi lie-Near Southwest 


NPR 


FD 


WKDY 


114 


101 


-11.4% 


678 


Napervi lie-Far Southwest 


NPR 


FD 


WKDY 


133 


74 


-44.4% 


679 


Napervi 1 1 e-Warrenvi 1 1 e 


NPR 


FD 


WKDY 


107 


75 


-29.9% 


680 


Napervi 1 1 e-Northeast 


NPR 


FD 


WKDY 


137 


114 


-16.8% 


681 


Napervi lie-North 


NPR 


FD 


WKDY 


128 


79 


-38.3% 


682 


Napervi lie-Near South 


NPR 


FD 


WKDY 


96 


70 


-27.1% 


683 


Napervi 1 1 e-Southwest 


NPR 


FD 


WKDY 


113 


90 


-20.4% 


684 


Napervi lie-South 


NPR 


FD 


WKDY 


162 


121 


-25.3% 


685 


Napervi lie-West 


NPR 


FD 


WKDY 


116 


80 


-31.0% 


686 


Napervi lie-Far Southwest 


NPR 


FD 


WKDY 


153 


88 


-42.5% 


687 


Napervi 1 1 e-Southeast 


NPR 


FD 


WKDY 


123 


95 


-22.8% 


688 


Napervi lie-East 


NPR 


FD 


WKDY 


104 


69 


-33.7% 


689 


Napervi lie-Near Southeast 


NPR 


FD 


WKDY 


126 


81 


-35.7% 


690 


Buffalo Grove 


NOR 


OT 


WKDY 


749 


568 


-24.2% 



**Service discontinued during May and June, 1982. 



Appendix A, cont'd. 
Page Ten 



ROUTE NAME 



CARRIER 



SERVICE 
GROUP 



SERVICE 
DAY 



AVERAGE DAILY 

~vm — YWT 



RIDERSHIP 

% CHANGE 



693 Arlington Hts. -Palatine CNT 

693 Arlington Hts. -Palatine CNT 

695 Arlington Hts.-Woodfield CNT 

695 Arlington Hts.-Woodfield CNT 

697 Roselle-Woodfield CNT 

698 Arlington Heights-Northwest CNT 
700 Villa Park -Addison CNT 

702 Villa Park -Southwest CNT 

703 Villa Park-South Central CNT 

706 College Ave.-S. Wheaton CNT 

707 Wheaton-South CNT 

708 Wheaton-North CNT 

709 Wheaton-W. Carol Stream CNT 

710 Wheaton-E. Carol Stream CNT 

711 Wheaton-Stratford Square CNT 

714 Napervi lie-College of DuPage NPR 

715 Central DuPage CNT 

720 Palatine-Southwest CNT 

721/2 Palatine-Northwest/North CNT 

723 Arlington Park -Palatine CNT 

725/8 Barrington-Lake Zurich/Kemper CNT 

726 Barrington-Wauconda CNT 

727/9 Barrington-East/Quaker Oats CNT 

740 Oak Forest CNT 

750 Flossmoor-Co. Club Hills CNT 

*The 1982 level of service is below .1981 le 
**Service discontinu 



OT 
OT 

OT 
OT 

OT 

FD 

FD 

FD 

FD 

FD 

FD 

FD 

FD 

FD 

OT 

OT 

OT 

FD 

FD 

FD 

FD 

FD 

FD 

FD 

FD 



WKDY 
SAT 

WKDY 
SAT 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 

WKDY 



330 
201 

101 
119 

135 

130 

70 

208 

194 

162 

147 

84 

97 

128 

154 

49 

518 

61 

91 

231 

111 

88 

50 

211 

184 



289 
83 

95 
56 

78 

94 

50 

160 

146 

132 

120 

67 

91 

111 

118 

33 

431 

54 

79 

192 

83 

70 

38 

141 

83 



-12.4% 
-58.7% 

-5.9% 
-52.9% 

-42.2%* 

-27.7% 

-28.6% 

-23.1% 

-24.7% 

-18.5% 

-18.4% 

-20.2% 

-6.2% 

-13.3% 

-23.4% 

-32.7% 

-16.8% 

-11.5% 

-13.2% 

-16.9% 

-25.2% 

-20.5% 

-24.0%** 

-33.2% 

-54.9% 



service is below 1981 levels, 
ed during May and June, 1982. 



Appendix A, cont'd. 
Page Eleven 



# 


ROUTE NAME CARRIER 


SERVICE 
GROUP 


SERVICE 
DAY 


AVERAGE 
1981 


DAILY 
1982 


RIDERSHIP 
% CHANGE 


751 


Flossmoor-Chicago Heights 


CNT 


FD 


WKDY 


135 


81 


-40.0% 


752 


Fl ossmoor-Gl enwood 


CNT 


FD 


WKDY 


88 


24 


-11.1% 


753 


Matteson-West 


CNT 


FD 


WKDY 


140 


55 


-60.7% 


787 


Naperville Midday 


NPR 


OT 


WKDY 


N/A 


53 




800 


Richmond 


CNT 


FD 


WKDY 


14 


9 


-35.7% 


801 
801 


South State Street 
South State Street 


ELG 
ELG 


OT 
OT 


WKDY 
SAT 


N/A 
N/A 


84 
40 




807 


Woodstock -McHenry 


CNT 


OT 


WKDY 


285 


230 


-19.3% 


808 


Crystal Lake-Harvard 


CNT 


OT 


WKDY 


301 


232 


-22.9% 


809 


McHenry County 


CNT 


OT 


SAT 


146 


81 


-44.5% 


815-7 


Geneva-St. Charles 


CNT 


FD 


WKDY 


106 


79 


-25.5% 


819 


Lisle-Bolingbrook Express 


CNT 


FD 


WKDY 


81 


45 


_44.4%** 


821 


Belmont-Woodridge 


CNT 


FD 


WKDY 


220 


158 


-28.2% 


822 


Lisle-Woodridge 


CNT 


FD 


WKDY 


379 


272 


-28.2% 


823-5 


Lisle-Bolingbrook 


CNT 


FD 


WKDY 


575 


355 


-38.3% 


826 


Lisle-South 


CNT 


FD 


WKDY 


169 


146 


-13.6% 


827 


Lisle-Green Trails 


CNT 


FD 


WKDY 


93 


90 


-3.2% 


828 


Lisle-North 


CNT 


FD 


WKDY 


133 


104 


-21.8% 


831 
831 


Joliet-Cicero via Archer 
Jol iet-Cicero via Archer 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


190 
204 


79 
59 


-58.4%* 
-71.1%* 


832 


Joliet-Cicero via Stevenson 


JOL 


OT 


WKDY 


120 


65 


-45.8%* 


834 
834 


Jol iet-York town 
Jol iet-York town 


JOL 
JOL 


OT 
OT 


WKDY 
SAT 


230 
173 


166 
67 


-27.8%* 
-61.3%* 



835 Orland Park -Loop 



CNT 



IN 



* The 1982 level of service is below 1981 levels. 
** Service discontinued during May and June, 1982. 
N/A Not Available. 



WKDY 



840 



619 



■26.3% 





01 








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i o> o H oj m • 



APPENDIX D 



RTA FEEDER ROUTE PRODUCTIVITY RANKING (JANUARY-MARCH, 1982) 



Above System Average 1 







Pass. Trips 


Rank 


Route 


Per Bus 


1 


641 


244 


2 


642 


201 


3 


644 


194 


4 


646 


182 


5 


643/5 


172 


6 


663 


155 


7 


662 


148 


8 


826 


146 


9 


740 


141 


10 


460 


140 


11 


706 


132 


12 


661 


128 


13 


669 


123 


14 


664 


122 


14 


665 


122 


16 


684 


121 


17 


707 


120 


18 


652 


117 


19 


680 


114 


20 


654 


113 


21 


653 


112 


22 


710 


111 


23 


674 


107 


24 


828 


104 


25 


677 


101 


26 


657 


99 


27 


723 


96 


28 


687 


95 


29 


698 


94 


30 


709 


91 


30 


822 


91 


32 


683 


90 


32 


827 


90 


34 


686 


88 


35 


725/8 


83 


35 


750 


83 



Below System Average 







Pass. Trips 


Rank 


Route 


Per Bus 


37 


689 


81 


37 


751 


81 


39 


655 


80 


39 


685 


80 


39 


702 


80 


42 


681 


79 


42 


721/2 


79 


42 


821 


79 


45 


679 


75 


46 


672 


74 


46 


678 


74 


48 


656 


73 


49 


703 


73 


50 


682 


70 


50 


726 


70 


52 


688 


69 


53 


708 


67 


54 


667 


64 


55 


621 


62 


56 


602 


61 


57 


823-5 


59 


58 


244 


58 


58 


601 


58 


60 


603 


56 


61 


622 


56 


62 


753 


55 


63 


720 


54 


64 


605 


52 


65 


401/2 


50 


65 


700 


50 


67 


406 


49 


67 


407 


49 


69 


604 


49 


70 


819 


45 


71 


362 


44 


72 


815-7 


40 


73 


404 


39 


74 


727/9 


38 


75 


369 


37 


76 


635/6 


34 


77 


453 


30 


78 


454 


29 


79 


651 


24 


79 


752 


24 


81 


671 


22 


82 


800 


9 



Feeder System Average: 83 daily passenger trips per bus.