Pride In Excellence^ Program Plans Told
^riELEDYNE RYAN AERONAUTICAL
ACHIEVER
Vol. 4, No. 5
San Diego, California
April 1988
TRA'S C-17 team is engaged this month in
wide range of service-support operations under
contract to McDonnell Douglas Aircraft Com-
pany. The current activity follows completion
of C-17 landing gear wheel pod master models
for McDonnell Douglas Helicopter Company.
A team of more than 30 tool designers (above)
are located in BIdg. 146 in a dedicated effort
that is coordinated with departments through-
out company.
C-17 Work To Carry Into '89
Teledyne Ryan Aeronautical
has been assigned by McDonnell
Douglas Aircraft Company (MDAC)
at Long Beach to perform wide
varieties of "service and support"
work on the C-17 Airlifter transport
program under terms of a contract
that carries through April 1989.
The company earlier this year
completed work here under con-
tract to McDonnell Douglas Heli-
copter Company of two main land-
ing gear wheel pod master models
for the C-17
TRA Program Director Larry
Montali said that a C-17 "team"
of personnel is assigned to the
MDAC requirement that involves
design, fabrication of tooling for
the manufacture of details and
assemblies associated with the
wide-bodied transport now sched-
uled for operational service dur-
ing the 1990s.
"Substantial work requirements
exist in the C-17 program," accord-
ing to Montali, who said that a ma-
jor TRA objective is to engage in
recurring manufacture-assembly
operations. "Our success in cap-
turing these requirements is con-
tingent on the competitiveness of
our operations and the capacities
we demonstrate in our current
operations."
Bob Clark, C-17 program
manager at TRA, heads a team
of nearly 50 personnel who are
dedicated to the C-17 operations.
Clark reported that existing ac-
tivities are "on schedule— on
budget," a condition he asserted
"will be maintained."
McDonnell Douglas Aircraft
Company holds a $3.87 billion con-
tract from the Air Force for full-
scale development of the C-17.
The aircraft will have the capability
to transport three AH-64 Apache
helicopters over distances of 2,400
miles. The C-17 is intended as an
augmentation to the Air Force's
existing transport capabilities.
Seeks Boost
In Work
Quality Goals
A company-wide program will
be introduced in early June, call-
ing on the support of Teledyne
Ryan Aeronautical employees to
join a "Pride In Excellence" cam-
paign associated with product reli-
ability and work quality standards.
TRA Vice President Rick Pettit
said the program will be launched
at an employee rally to be staged
in the patio area during the first
week of June.
"Increasing, new demands by
our customers for quality work-
manship and product reliability
are being introduced in our busi-
ness environment. This makes
it mandatory for us to unite our
interests and efforts as a team,"
Pettit explained.
The "Pride In Excellence" fol-
lows an address by TRA Presi-
dent Bob Mitchell in March in
which he called for "excellence in
everything we do at Ryan." His talk
before the company's yearly ' 'Top
Management Night" audience set
the tone for the forthcoming, lorig-
term program.
Pettit said that the company's
management philosophy draws a
focus— as a priority objective —
on uniting the active support and
participation by all employees in
the program. "The team approach
is going to guide the overall ef-
fort. And the team is each and
every employee."
Pettit's credentials as a leader
(continued on Page 10)
Five Firebee 'Kills' Claimed In Laser Tests
Five Teledyne Ryan Aeronautical
BQM-34S Firebee aerial target
systems configured for use in tests
of a MIRACL (Mid-Infrared Ad-
vanced Chemical Laser) beam
lethality have been intercepted
and destroyed at the White Sands
Missile Range, according to Avi-
ation Week & Space Technology
magazine.
An article authored by Philip
Klass and published April 11 in
worldwide editions of the maga-
zine noted that "miniature BQM-
34 profiles (are) painted on the
Hughes beam director."
The Department of Defense
disclosed late last year that two
Firebees had been intercepted
and destroyed by laser beams
in atmospheric propogation and
lethality tests. The article tells
also of TRA's development of
five High Altitude Target-Skylite
(HATS) systems tor additional
testing at the White Sands in-
stallation.
TRA Program Manager Bob
Hamrick said this month that a
HATS prototype on which work
is being completed here will be
delivered to White Sands with
four operational versions of the
system to follow.
Unlike earlier versions of the
Firebee used initially, the HATS
systems are equipped with state-
of-the-art sensors designed to ac-
quire laser beam data without the
necessity of target destruction.
Ground launched into flight, the
remotely controlled presentations
are followed by automatic or ac-
tivated parachute recovery. Targets
are refurbished for reuse.
The test program includes two
objectives: to explore the prob-
lems of propogating high intensity
laser beams through the atmo-
sphere; and to explore the use
of a high energy laser system for
air defense.
TRA is under contract to the
Space and Naval Warfare Sys-
tems Command (SPAWAR) Stra-
tegic Defense Systems Program
Office in Washington D.C. for de-
velopment and delivery of a HATS
prototype and four operational
versions of the targets.
'AIR/SPACE AMERICA'
RPV, Target ^Family' Set For Public Display
Snowbirds,
Air Sliows
Teledyne Ryan Aeronautical's
"family" of Remotely Piloted Ve-
hicles (RPVs) and aerial target
systems will be placed on public
display May 13-22 at San Diego's
Brown Field during the inaugural
"AIR/SPACE America" interna-
tional technology exposition.
Product displays by TRA include
the first public showing within the
United States of the company's
newly developed Model 324 RPV
and its Launch and Recovery Ve-
hicle (LRV).
TRA Business Development
Vice President Tony Richards said
the May event marks the first time
in San Diego that the company
has held a public showing of its
RPV and aerial target systems pro-
duct lines. Firebee aerial targets in
subsonic and supersonic versions
as well as a Firebolt, high-altitude
target system capable of speeds
four times that of sound, are in-
cluded in the display plans.
Included also is a Model 147
RPV produced in volume during
the Vietnam era for photo recon-
naissance and other missions.
Versions of the Model 147 are cur-
rently in operational use by the
Air Force in support of tests of
antenna systems.
The Model 324 RPV is the lat-
est design by TRA in a broad
range of jet-powered, high-per-
formance vehicles developed by
TRA since the early 1960s. All
drew upon design qualities of the
company's Firebee aerial target
system in their development, ac-
cording to Richards.
He said that TRA developed the
■WTELEDYNE RYAN AERONALTTICAL
ACHIEVER
TUe ACHIEVER is published monthly
by Teledyne Ryan Aeronautical as an
official employee communications pen-
odical Unsolicited materials are ac-
cepted for publication A self-addressed,
postage-paid return envelope must
be included
ROBERT A. K. MITCHELL
President
Teledyne Ryan Aeronautical
KENNETH A. CARSON
Vice President
Human Resources
JACK G. BROWARD
Editor
Teledyne Ryan Aeronautical is a di-
vision of Teledyne Industries, Inc It
is located at 2701 Harbor Drive. San
Diego. CA 92101 -1085. Information con-
cerning this publication and its contents
may be directed to the above address
or by calling (619) 291 -7311, Ext 1368,
MODEL 324 RPV/ LRV System win be a focal point of interest
at AIR/SPACE America starting IVIay 13. TRA exhibits will
include RPV family of aerial vehicles.
Model 324 under contract to Egypt
and is scheduling the start of
delivery of 29 RPVs, three LRVs
plus spares in the next 60 days.
The first international display of
the Model 324 was offered late last
year at Cairo, Egypt.
Here for the 10-day AIR/SPACE
America" event are to be repre-
sentatives from an international
audience to attend "business"
sessions during weekdays of the
exposition, according to officials of
that organization. A/S America
President Bill Walsh said that air
shows will be held during the
opening and closing weekends for
general public attendance. (See
separate article.)
Teledyne corporation, a found-
ing member of the exposition, has
organized for public display the
product lines of 15 subsidiary com-
panies within one exhibit area,
Richards pointed out, with TRA as
the only company with RPV and
aerial targets to display
A/S America officials said that
nearly 500 media representatives
from points throughout the world
have been credentialed for cover-
age of the exposition. They said
that the event, the only of its kind
presented within the United States,
is fashioned after the world-famous
Paris Air Show. It will offer a pri-
mary focus, however, on Pacific
Rim trading partners of the U.S.
Federal levels of government
within the U.S., including the De-
fense Department, Department of
Commerce and others are support-
ing the exposition's success, ac-
cording to officials. They said that
"thousands of overseas 'buyers'
will be in attendance, shopping for
products their countries can use.
"Former San Diego Congress-
man Bob Wilson, whose concept
for the exposition followed 28 years
as a member of the Armed Ser-
vices Committee in the House of
Representatives, said the exposi-
tion was conceived for presenta-
tion every two years, on the "off-
years" of the Paris Air Show.
"The United States is recognized
for its global technology leadership
in aerospace and aviation. But we
are forced to travel to other coun-
tries to display our capabilities. My
hopes are that our exposition will
establish a new focal point on
America and restore the credibili-
ty of a leadership that helped guide
the world through a technology ex-
plosion of two decades ago."
Featured
Two weekends of spectacular air
show attractions will be offered at
San Diego's Brown Field as the
inaugural edition of AIR/SPACE
America makes its debut as an in-
ternational technology exposition.
The Canadian Snowbirds flight
exhibition team draws up the cur-
tain May 14-15 with daily shows,
flying the CT-114 Tutor jets.
The Air Force Thunderbirds. fly-
ing F-16 jet fighters are to appear
the weekend following. May 21 -22.
The San Diego-based Navy "Leap-
Frogs" parachute exhibition team
is to participate both weekends
in one of the area's most ambi-
tious air show schedules ever
presented here, according to ex-
position officials.
Included will be military air-
craft static displays as well as F-14
"Tomcat" fighter and F/A-18 "Hor-
net" flight demonstrations and
acrobatic and precision flight ex-
hibitions by nationally known air
show participants,
Soviet Russia will display its
An-124, the world's largest military
transport and the MIL mi-34 train-
ing helicopter as well as a single-
seat aerobatics aircraft. Other for-
eign participation includes aircraft
from the United Kingdom, Saudi
Arabia and Sweden.
General public days are re-
(continued on Page 7)
o
"SNOWBIRDS" flight exhibition team from Canada will
demonstrate for the first time in San Diego during "AIR /SPACE
America" the precision qualities of high-performance jet flight.
Team uses nine CT-114 aircraft in aerial maneuvers. Air Force
"Thunderbirds" will also perform during weekend air shows.
APRIL 1988
AIR FORCE DC-130 Launch aircraft is shown with TRA RPVs under wings
AQM-34L RPVs Readied For Use In Alaska, Canada
Teledyne Ryan Aeronautical Re-
motely Piloted Vehicles simulating
Soviet cruise missiles will be used
this summer to test short range
radar in northern Alaska and
Canada along the north slope area
on the Beaufort Sea.
Fifteen of the Vietnam era drones
designed, developed and oper-
ated for photo reconnaissance
and other missions are being re-
furbished for the new test pro-
gram, according to TRA Director
of Engineering Frank Oldfield.
On each test mission, two RPVs
will be carried aloft under the wings
of NC-130 transport aircraft and
air-launched into flight 50-75 nau-
tical miles from North Warning
Radar System installations at Barter
Island, Alaska and North Bay Can-
ada according to a report published
by Aviation Week & Space Tech-
nology magazine Mar 21, 1988.
The initial operational test and
evaluation of Air Force radar de-
tection capabilities beginning in
July is part of the North Warn-
ing Radar System program to re-
place aging Distant Early Warn-
ing radars with about 40 short-
range radars, according to a report
by AvWeek Los Angeles Bureau
Chief Bruce Smith.
Under contract to the Air Force,
Teledyne Ryan Aeronautical is pro-
viding operations and maintenance
support under the on-site program
management of Billy Sved.
Smith's report noted that atxiut
15 of the MQI\/I-34L drones were
removed from storage late last year
for refurbishment and modifications
at Hill AFB, Utah. Eight of the
vehicles are to be transferred to
Barter Island in June.
The drones will be flown at low
altitudes, ranging from just above
the terrain to as high as 10,000 to
15,000 feet at speeds of 300 to 450
knots, depending on the desired
penetration profile, according to
Major Allen C. Mathews, Air Force
test manager
Tests are scheduled to continue
over a period of about 45 days.
Apache To Get 'Sea Legs' In Developmental Version
McDonnell Douglas Helicopter
Company (MDHC) is developing a
shipboard version of the AH-64
Apache helicopter for use with
naval battle groups, according to
MDHC President William R Brown.
It is Teledyne Ryan Aeronauti-
cal that manufactures and assem-
bles the Army's advanced attack
Apache fuselages and major flight
structures under contract to MDHC.
Brown's announcement of his
company's development of a Navy
version of the Apache came in late
March at the Naval Helicopter
Association's national symposium
held at San Diego. He said that
the company has been funding its
own research into developing the
world's most advanced combat
helicopter of its kind for naval use.
The company plans to have
a prototype naval version of the
Apache available for tests by the
end of 1989. The redesigned heli-
copter could perform "over the
horizon" interception and attack
APRIL 1988
missions for surface ships such as
cruisers and frigates.
Brown pointed but that Apaches
do not currently have this capabil-
ity and that shipboard helicopters
in current use are designed for
search and rescue or antisubma-
rine warfare missions.
Brown said that the new Apache
design would permit the aircraft to
fly on six-hour missions compared
with the existing three-hour capa-
bility This would enable the heli-
copter to operate at a radius of 200
nautical miles from its home ships
The Apache fuselage would be
modified for naval operations by in-
creasing fuel capacity from 375
gallons to 853 gallons. Also added
would be targeting radar, anti-ship
and anti-aircraft weapons.
The aircraft would also have a
modified landing gear and folding
tail section for stowage inside sur-
face ship hangars.
The sea versions of the Apache
would be used by battle groups
unaccompanied by aircraft car-
riers, he pointed out.
MDHC is under contract to the
U.S. Army to deliver 603 Apaches
currently That number could be in-
creased by as much as 1,000, ac-
cording to a report issued by
Brown 60 days ago.
NAVY VERSION of Apache AH-64 is in developmental stages
at McDonnell Douglas Helicopter Company. Increased range and
improved air-to-air combat capabilities. High capacity landing
gear and folding tail are included in design modifications.
o
Speak
Up!
Has America Lost Its Leader Role?
Some believe that America has fallen behind in its aerospace
technology leadership, giving way to foreign competition. What's
your opinion and why?
HERBERT A. JACKEL, Project Co-
ordinator-"/ think the foreign
competition is more willing to take
the risks in personnel and dollars
to stay along the cutting edge of
aerospace technology. Until we
stop running scared and face
these obvious challenges, we can
only get further behind."
MYMY DAO, Engineering- "/don'f
think it Is a matter of us falling
behind or losing our competitive
spirit. It 'sjust that certain technol-
ogies are becoming more acces-
sible to the rest of the world. As
a consequence, products made
exclusively in America a few years
back are flooding the market by
other sources. I think we're still
the technology leader."
BRUCE CONOVER, Art Services-
' 'Our competitive spirit has been
almost totally stifled by bureau-
cracy We still have a substantial
technology edge but the compe-
tition is closing the gap. Unless
someone revamps the bureau-
cratic process, we'll just keep
losing ground and someday find
ourselves behind."
MARTHA PINO, Manufacturing Ac-
counting- "Somew/iere along the
line, Americans seem to have lost
their pride and I guess their com-
petitive spirit as well. I 'm a firm
believer that the quality of our
work is directly proportionate to
the degree of pride we have in our
country. If we have fallen behind
in aerospace technology it is no
one's fault but our own."
HERBERT HAYES, Apache Line-
" Frankly, I think our government
spends too much money building
bombs and not enough on scien-
tific research and development.
Now that we have the hardware
to blow up the world five times
over, we should set some worth-
while goals like finding our way
back to the cutting edge of space
technology."
DOROTHY McCLAIN, Inspection-
' America will never lose its com-
petitive spirit. I think people get
too hung up on the negative side
of issues and tend to blow things
out of proportion. Sure, we've suf-
fered some major setbacks in our
space program. That doesn't
mean we 're behind the rest of the
world. Come on, this is America!"
CHAO Q. NGO, Machine Shop- 7
don't know much about Soviet
politics, but my guess is that it
is much more conducive to com-
petitive spirit than American bu-
reaucracy The problem is that it
simply takes too long to get any-
thing done in this country. If con-
gress doesn't watch out, we'llbe
filling out forms while the Russians
build cities in space."
RENEE GRAY, Planning- Trte
media would like for us to believe
that America is falling behind. But
the bottom line is that our coun-
try is ready for any challenge, big
or small. We're still the leader in
aerospace technology as well as
space exploration and we're get-
ting better all the time."
o
APRIL 1988
TELEDYNE RYAN MANAGEMENT ASSOCIATION
Dave Haltermann
TRMA President
This month the President's
message is taken from the Na-
tional Report.
Activities resulting from the re-
cently held Executive Board
meeting in Seattle. WA., are as
follows;
'Expansion Program - NfVIA
representatives will meet soon
with authors who have indicated
interest in the six topics which
have been identified for re-
search and development. The
six topics are as follows:
'Leadership for a New Era
'Managing for Change
'Business Ethics
'Management Training in
Quality
'Developing Your Subordi-
nates
'Organizing and Leading Work
Groups
'Education Foundation - The
Association's fund-raising effort
is being implemented through
the Educational Foundation.
There are three parts to the fund-
raising program:
Parti A $110,000 voluntary
fund-raising campaign
targeted to NMA affili-
ated chapters.
Part II A $30,000 investment
request directed to a
major publishing house.
Part III A one million dollar cam-
paign addressed to cor-
porations, foundations
and individuals.
At the present time, $192,200
has been committed to the Edu-
cational Foundation as a result
of the fund-raising program. A
number of investment requests
are pending.
APRIL 1988
Presidents Message
*NMA Handbooks - Prentice-
Hall has published the NMA
Handbook for Managers. It is
being sold on the open market
for $39.95 and is available to
NMA members for $28.95. The
NMA Advanced Management
Handbook is currently being
edited by Prentice-Hall and will
be available in late 1 988. Income
from both handbooks is ear-
marked for new educational
programming.
"Membership - The current
membership stands at 73.500
which is approximately the same
figure as of January 1 . We have
experienced some lows of
membership within the chapters
due to cutbacks in the work-
forces of our affiliated compa-
nies/organizations. One chapter
has chartered since January 1.
one is scheduled for chartering
and 20 organizations are in a firm
steering committee process.
•ProAction Campaign - Again
in 1988, a ProAction campaign
targeted to internal chapter
membership growth will be con-
ducted. The campaign will be
from September 1 to November
30. The guidelines will be dis-
cussed during all the CMC's with
participation forms available for
chapter sign-up. Additional
background information will be
mailed to chapter presidents
soon.
*CMC Program - all chapters
are urged to participate in this im-
portant training program. The
dates and locations for the six
Chapter Management Confer-
ences are as follows:
-April 21-23 Southeast
Cocoa Beach. FL
'April 28-30 Pacific North
Seattle. WA
'May 5-7 Northeast
Hartford. CT
'May 12-14 North Central
Bismarck. ND
'May 12-14 Pacific South
Scottsdale. AZ
'May 19-21 Southwest
Austin. TX
'Management Week - Plans
are being finalized for this year's
observance of Management
Week. An individual has been
selected by the co-sponsoring
organizations to receive the
American Manager of the Year
Award and as soon as details are
completed, the recipient's name
will be announced. Chapters will
be receiving the new Manage-
ment Week kit in the near future.
The event is scheduled for June
6-11.
'Chapter Awards - Effective
July 1, a chapter that is delin-
quent (dues) tor more than 60
days during its administrative
year, will not be eligible to re-
ceive group awards for that year.
Also, individual awards that a
chapter wishes to present will be
suspended. If your chapter is
participating in the awards pro-
gram, please have the chapter
secretary make sure the
chapter's dues are current. The
present policy is as follows: A
chapter whicti has not renewed
its membership within three
months of the renewal date shall
be placed on the inactive list for
one year after which time it will
be dropped from the rolls of the
Association and notification of
this action sent to the organiza-
tion by the President.
'New Benefit for Chapters -
The board endorsed a program
entitled ATR (Advanced Tax
Representation), an audit cover-
age program for individuals in
the event of an audit by the IRS.
For a one-time fee of $330 an in-
dividual would be covered for all
previous returns (through 1987)
against an audit. For an annual
fee of $90 the current year would
be covered. This coverage also
includes an audit by the local and
state officials. Complete details
will be mailed to all chapters in
the near future.
'Executive Board Changes -
Recently, the following individu-
als resigned;
•Laura Potts, CM,
NMA Secretary/Treasurer
•Evain Ruby, CM,
Immediate Past Chairman
•James Ray, CM,
Parliamentarian
The resignations were due to
budget reductions and time con-
straints by the sponsoring com-
panies/organizations. The Ex-
ecutive Board accepted the res-
ignations with much regret since
these individuals have contrib-
uted much to the progress of the
Association.
A special election was held at
the Executive Board meeting to
elect a Secretary/Treasurer.
Robert Schmidt from TECO
Energy. Tampa, FL was elected
and will serve in that position for
the remainder of the year.
CD. "Woody" Woods, CM, the
1985 Chairman has been ap-
pointed to serve as Immediate
Past Chairman with responsibili-
ties for the Policy and Nominat-
ing Committees.
Further. I.E. "Gene" Garrett,
CM, the 1983 Chairman, was ap-
pointed to serve a two year term
as a member of the Board of
Regents. Institute of Certified
Professional Managers
In Next Month's Source,..
Results from the Election
Your feedback to our
questionnaire
Pictures from Hawaiian Night!
and much, much more...
O
M E
M B E R S
Ken Scofield
Mfg. Engineer
Dept. 194
Bob Lane
Production Control Coor
Dept. 219
Greg Gregory
Quality Analyst
Dept. 280
Elizabeth Petermon
Student Intern
Dept. 790
Denise Bright
Pilot
Dept. 930
Frank Hohendorf
Tool Design Engineer
Dept. 193
Heather Ross
Student Intern
Dept. 745
Patrick Estepa
General Intern
Dept. 790
The TRA-TRE Joint Management Association meeting was field Tfiursday, April 21,1 988 at
the Holiday Inn on the Embarcadero. 207 members (101 TRMA) and their guests turned out
to hear Mr. Harry Todd, CEO of Rohr Industries, speak on American Enterprise. His stirring
talk, accompanied by slides, illustrated the methods through which a business can achieve
excellence. Officers from both TRA and TRE introduced the 1988/89 delegates for the
upcoming election, in addition to new members. A Whitewater rafting package and Mexico
cruise were outlined by Marilyn's Travel World and are available to all members. An informal
exit poll showed people enjoyed the hotel site and room selection and were very impressed
by a wonderful meal. The next meeting will be held Thursday, May 19, 1988- Hawaiian Night
at the Hanalei Hotel. By Brian Schmidtberger
TRMA
Dave Haltermann
TRMA President
Ken Carson
Company Advisor
Dennis Bolger,
Dave Haltermann
Editing
Gary Rennilson
Publicity Director &
Computer Aided - Production
& Design
Presswork
Reprograpfiics
;iples"'and ideals of successful management within its membei^hip.
addressed to The Source editor.
welcome and should be
APRIL 1988
Update '88:
Teledyne Ryan Aemnautical's continuing search
for new business follows 66 years of success as
a "high quality" manufacturing company. In this
interview, TRA Vice President Rick Pettit explores
"quality" as a key to continued success.
ACHIEVER: What are the prevailing attitudes
within TRA related to quality work? And what
is being done to advance and enhance this
interest?
PETTIT: ■ ■ TRA President Bob Mitchell has clearly
established TRA's attitude on this subject. Our
products, be they hardware or services, will be
recognized by our customers as the very best
they can obtain.
' ' To achieve this goal, I think everyone at TRA
must share this attitude: that excellence can be
achieved and we must all work to make it hap-
pen. When I say everyone, I mean just that From
the gate guard, who may be our customer's
first contact with the company, to the secretary
typing a memo, to the assembler driving a rivet,
to the senior executive solving a problem—
excellence must be our attitude — pride in excel-
lence should be our reward.
"We're about to embark on a program—
"Pride In Excellence" — and I solicit everyone's
help in supporting this effort."
ACHIEVER: Demands for cost-effectiveness
and quality-reliability have rarely been more
intense than in today's procurement environ-
ment. Can you comment on this and evaluate
briefly its impact on TRA?
PETTIT: "There's really very little difference in
the demands you speak of and those faced
in most other U.S. businesses today We've
come to the simple realization that to compete
in today's market you must produce a high
quality, reliable product The product must do
what the customer expects and there must
be good customer service before as well as
after the sale."
ACHIEVER: It is often said that "quality" has
a price tag too high for most to afford. Your com-
ments, please.
PETTIT: This is neither true from the buyer or
seller's standpoint f\/lore and more, you find the
buyer paying a little extra to get higher quality
on the national as well as international market.
This is why so many U.S. companies are ag-
gressively pursuing quality improvement as a
prime corporate goal.
"From the seller's standpoint the cost of
achieving quality can be less than the penalties
for not doing so. In other words, doing it right
the first time costs far less than doing it wrong,
then having to fix mistakes."
ACHIEVER: "Then, doing it right the first time
would seem to be a common denominator But
isn't that an over-simplification?
PETTIT: "Absolutely not! If we concentrate on
this simple precept, "making it right the first
time," we would be contributing more to the
company 's and our own success than any other
single thing we could do."
ACHIEVER: Characterize the period 1984 to
1988 and quality improvements related to our
Apache program. What were the key elements?
PETTIT: "We're very proud of the quality im-
provements achieved over the past four years
with our Apache operations. These included a
70 percent reduction in assembly defects,
94 percent reduction in I^RB tags and an
88 percent reduction in overall costs of quality!
"These improvements reflect the efforts
of a lot of people in Operations and Ouality
over the years. I believe the major elements in
our improvements are the expanded use of auto-
matic fastening, continuing efforts — tenacity,
I'd call it— of the Corrective Action Group
in resolving tooling-engineering problems.
Then, there is the outstanding support we
received from the tvlDHC folks In Engineering
and Quality organizations in problem solving,
system improvements and introduction of the
overall team approach with individual team
centers. And their own visibility charts showing
quality, schedule and hours performance. Last
but not least by any means, the most important
element of all: people willing to do the job
right the first time!"
ACHIEVER: What new trends, if any, can be
detected as we look to the close of this decade
and beyond?
PETTIT: "Technology improvements will con-
tinue to allow us to do our job better Computers
continue to impact favorably on the way we
collect and use data. Almost all data used in
quality today is processed by personal com-
puters. Gradually, we'll eliminate traditional
paperwork, or most of it. We'll network through-
out the factory with computers.
' 'Computers will also continue to impact the
tools we use in Ouality Control, examples of
which might be computer driven tooling inspec-
tion theodolites, metals stress testing, chemical
testing, nondestructive testing and machine
parts inspection."
When Rick Pettit joined TRA in 1967, he
brought with him eight years of experience
as an Air Force specialist teaching elec-
tronics systems. He applied that expertise
first at Teledyne Ryan Electronics and,
meanwhile, transitioned his disciplines into
manned space applications, via Apollo,
and its landing radar system.
Transferred to TRA in 1984, Pettit and
his Quality team are credited for turning
around the company's Apache operations
and helping continue TRA's role on the
Apace team.
The Canadian-born man was recently
selected by the TRMA as its "Silver
Knight" of management recipient.
ACHIEVER: Attracting new business is a well-
identified TRA business objective. What role in
this effort do you see for your department?
PETTIT: "One that's clear and simple: we're
dedicated to assuhng the products we sell
are recognized by customers as the best qual-
ity in the world. Our role in achieving this
goal is to assure that when products leave
our facility, they conform in all respects to
customer's order
"The existing Ouality organization has 163
fine men and women in whom I have boundless
pride. They work in nine major specialties:
Materials and Process Laboratory, Inspection,
Ouality Engineering, Product Test, Calibra-
tion, Program Ouality Engineering, Procurement
Ouality Assurance and Nondestructive Testing.
"They're the greatest!"
ACHIEVER: Thank you, Mr Pettit.
Readers are asked to address questions for
additional Information to:
The ACHIEVER, P.O. Box 85311,
San Diego, CA 92138-5311.
APRIL 1988
'GOOD OU SUMMERTIME'
Picnic Outing June 11; Fun Time Offered
Teledyne Ryan Aeronautical em-
ployees and their families return
northward in San Diego County
Saturday, June 11 for a day-long
test of early-summer fun at San
Dieguito County Park.
It marks the third consecutive
year for that location to be selected
for the activities that are scheduled
to start at 10:30 a.m. and conclude
at 4:00 p.m.
Dixieland jazz musical entertain-
ment, games and prizes, clowns,
pony rides, jugglers and mimes, a
children's raffle; plus softball, vol-
leyball, horseshoes and much
Employee
Recreation
== By TINA CURTISS
"OUR-TIME-OF-THE-YEAR":
Warming weather and the advent
of vacation periods (before the mi-
gration of
tourists)
gives us
the op-
portunity
to plan,
select
and iden-
tify vaca-
tion des-
tinations.
With a
range of
employee discounts available tor
admission to vacation attractions
through Southern California, we'd
like to help out. Stop by the Em-
ployee Store to "shop" for bargains
. . . SAN DIEGO SYMPHONY
season is upon us. And who said
the symphony appeal couldn't be
resurrected? It has overcome defi-
cits, created a whole new season
of balanced entertainment and
now provides us with admission
discounts. For information, give a
call at 699-4205 . . . Okay T-shirt
fans, a whole new stock of Apache
and F/A-18 emblazoned T-shirts
are in. All sizes with a price tag of
$9 each. Perfect for summer rec-
reation wear! Stop by the Store . . .
HALF-PRICE admission ticket
sales in advance of "AIR/SPACE
America" are now available at the
Store. General admission admit-
tance on either of the two week-
ends (fVlay 14-15, 21 -22) for adults:
$6, kids for $3. Gate prices are
twice that amount! They're going
to go fast, fast, fast!
more are included in the day's fete,
according to Nicki DeNecochea.
On the menu is fried chicken,
hot dogs, corn-on-the-cob, salads,
ice cream, lemonade, cold beer
and soft drinks.
Tickets will be sold through de-
partmental secretaries at $2 each
for employee spouse or date,
$1 for kids 7 and up, and $8 for
guests. Children under 7 and retir-
ees will be admitted free of charge.
A free mini-bus service will trans-
port passengers to and from the
picnic site, using the TRA parking
lot as its depot. Riders must make
reservations for mini-bus transpor-
tation at time of ticket purchase.
Luncheon will start at 11 :30 and
will be served until 1:30 p.m.
"It seemed appealing to revert
this year to something traditional
in our annual picnic plans," com-
mented Nicki, suggesting that lei-
sure, outdoor attire with a sweater
or jacket to ward off the chill, ocean
breezes in the late afternoon is
suitable.
"Acres and acres of play areas,
benches and shady spots to sptBad
a blanket and relax are features of
the San Dieguito park. A number
of our employees and their fami-
lies bring along folding chairs to
use instead of the park's benches,"
she noted.
The park is located two miles
east of Highway 5 on Rancho San-
ta Fe road. Parking will be directed
by TRA's security department and
admission will require tickets pur-
chased in advance.
Special "Good 01' Summer-
time" theme giveaways will be
handed out to the first 500 em-
ployees to arrive!
Additional information may be
obtained from Nicki at ext. 4373.
Tie Contest Adds New Meaning To "Ugly" Term
By JOHN BRINGLE
Yuk!
Think of nuclear waste, gar-
bage dumps, highway litter, Los
Angeles smog. Think of auto junk
yards, fouled stream beds, beer-
can littered campsites and the
broadest magnitude of man-made
desecration.
There now, you're getting warm.
But ugliness you haven't really
seen until now.
April's "Ugly Tie" contest stag-
ed here to bring repugnance out
of the closet, produced new stan-
dards in visual shock. It proved
once again that good taste in
men's wear may be largely con-
fined to the mouth.
Dominated by entries from Pur-
chasing Department, the yearly
event produced startling revela-
tions about a cluster of men whose
normal personalities are those of
sedate professionals, circumspect
in their business attire and selec-
tion of haberdashery.
"Sweepstakes," first place
award in tfie contest was won (that
seems inappropriate, somehow)
by Paul Oglesby, a cheerful man
of generous stature. Paul's presen-
tation on April 15 (tax-filing day) in-
cluded not only a five-inch width
holdover from the 1960s, but his
neckpiece rested atop a garish,
vertical-striped shirt emblazoned
with colors of yellow, blue, orange,
pink and green.
Against that backdrop was his
surrealistic pattern of scarlet,
black, green, salmon pink, white
and yellow-ish cloth-woven ab-
stract.
"Oh, I've had this in my closet
for years and years," exclaimed
Oglesby observing that he also
has a selection of other outer
garments of equal vintage stored
EPITOME OF UGLINESS gained recognition in annual "Ugly Tie
Contest" won by Paul Oglesby is awarded by Curt James, direc-
tor of Purchasing as contenders display their neckwear entries.
Black and white photos shield readers from eye-bashing colors.
away throughout his home.
His certificate of award— "Win-
ner 1988 Ugly Tie Contest" —
qualifies Paul as "an individual
with absolutely no taste in cloth-
ing, color blind, criminally insane
. . . someone who stands out
in a crowd."
1st runner-up Brian Schmidt-
berger, 2nd runnerup John Wil-
liams, 3rd place winner Randy
Woods and 4th runnerup Jim
Pisciotta each gave their mean-
ing to the "Ugly" term with se-
lections that singed sensitivities
and scalded eyeballs with garish
neckwear.
The contest rules, by the way,
eliminated food-stains as a basis
of selection and basic requirements
for entries included qualities in ties
that: Induced immediate nausea
and gag a maggot!
All in fun, of course. Even in
jest, however there is a state-
ment of subtle qualities lurking
beneath the surface of this up-
rising against a fashion-conscious
society.
Physical appearances can be
deceiving. (VIore often than not,
though, nearly everyone has clos-
eted secrets kept from view.
And for good reason.
APRIL 1988
'Slo-Pitch' Season Of Fast-Paced Play On
A "Ryan" entry In this year's
citywide slo-pitch softball compe-
tition brings four-season veteran
John Basler back as player-
manager and a trio of heavy-hitters
from the past to a roster of 14,
Basler reports a team batting av-
erage of .383 after three tilts at the
Linda Vista Recreation Center dia-
monds where all games are played.
"We're up against some very
tough competition," remarked Bas-
ler, noting that the league includes
seven teams this year "But we
have returning veterans Ron Bleyle,
Pete Estepa and Dave Patag swing-
ing their heavy bats.
"We haven't hit our stride yet,
but the season is still young and
I have a lot of confidence in this
club!" boasted Basler
The season's play includes 12
regular games with Basler's "Ryan"
team playing each of their op-
ponents twice in pursuit of a playoff
elimination post-season series.
Included on this year's squad
are Jess Almada, Bleyle, Estepa,
Everett, Lenny Florid, Jim Lawhon,
Joe Niles, Patag, Gary Rennilson,
Steve Schulerr, Bob Stenavich,
Paul Therrio and Frank Wujcik.
While each team can carry up
to 20 players, Basler saic^ he's
satisfied with 14 regulars, which
gives him a margin of substitutions
as required.
The Monday evening contests
are held weekly through June 20
with playoffs to follow.
* .f f
"BATTER-UP!" call is sounded at Linda Vista Recreation
Center diamond as TRA Slo-Pitch team takes its turn in
recent game. Games are held Monday evenings and all TRA
employees invited to root for John Basler's "Ryan" squad.
TRA Cagers Hit Mid-Season iVIaric Witli 4-1 "Streaic"
Armando Rojas' quints are
"shooting out the lights" in San
Diego city intramural basketball
league play, fired by returning
veterans and the duo of William
"T" Taylor and Steve McNutt,
who are racking up a 20-point
average per game.
"We're playing as a team,"
remarked player-coach Rojas
with glee on his face this month .
He credited sophomore starting
guard C. C. Turner with "outstand-
ing defense" and awarded "star
status" to "Nick" Nicholas and
Earl Williams. He said that Turner
is averaging four steals per game.
"Unfortunately, we have lost
"Mr T" for about three games,"
Rojas reported, noting that Tay-
lor twisted his ankle in a re-
cent contest.
He said that guard Lenny
Florio "has all the moves and
aggressiveness" of a "tiger"
and that "super support" is com-
ing from reserves Bill Taylor (no
relation to "Mr T"), Rev Vergar
and Jeff Almada.
Second-half play upcoming in-
cludes as opponents the Rohr
Rockets, "Running Express, San
Diego Fire Department, S.A.I.C.
and "Ball Busters."
Games are held weekly on
Monday at the Balboa Park Mu-
nicipal Gymnasium.
"What we really need now
to capture the second half of
season play and to go into the
playoffs is a cheering section,"
Rojas noted, urging TRA em-
ployees to "come on down. We
need your support!"
OFFICER OF THE MONTH
Herb Dipert Cited As First To Win New Award
The inauguration of an "Officer
of the Month" award by Wells
Fargo Guard Services was intro-
duced at Teledyne Ryan Aeronau-
tical April 12 with the presentation
of a $50 U.S. Savings Bond and
award certificate to Security Officer
Herb Dipert.
The presentation was made by
Wells Fargo District Manager Phil
Gray who praised Dipert for his
"consistently outstanding perfor-
mance" as a member of TRA's
staff of 20 security personnel.
Included in the citation was Di-
pert's special assignment to off-
site duties at TRA's Mojave, Calif,
flight test operations facility and
performance of duties.
Born and reared in a small Indi-
ana town, Dipert recalled that "it
was a community where trust and
confidence in your neighbors was
a value shared by everyone. It's a
feeling I've never lost for others,
no matter where I go."
The World War II paratrooper
joined TRA's Wells Fargo security
staff nearly two years ago as one
of the first officers detailed here.
Wells Fargo maintains operations
at 130 sites in the county.
Witnessing theceremony TRA
Security Administrator Leo
Balsamo added his praise to
Dipert's selection as "Officer of the
Month." He said that Officer Dipert
responds "cheeriully" to special
work requirements and presents a
"very positive" personality in his
performance here.
"We're delighted with his selec-
tion," Balsamo noted.
Air Show . . .
(continued from Page 2)
served for weekends only with
weekdays reserved for "business
operations." Admission prices at
the gates will be $12 for adults and
$6 for children seven and older
Discount tickets for TRA em-
ployees are available through the
Employee Store in BIdg. 100 at $6
off general admission prices.
SECURITY OFFICER Herb Dipert accepts citation and U.S.
Savings Bond for $50 as first recipient of awards in "Officer
of the Month" recognition provided by Wells Fargo Guard
Service. District Manager Phil Grey made the award which
was witnessed by TRA's Security Administrator Leo Balsamo.
APRIL 1988
Speaking of Safety
AMERICAN CANCER SOCIETY'S Louise Miller was guest
speaker April 5 for meeting of Teledyne Ryan Secretary's
Association members. Talk was keyed to Cancer Awareness
Week and covered mammography as well as other medical
advances being made in cancer detection.
♦ <:>*0*04040*0*0*0*<C>*0*0*0*0*
Service Anniversaries
♦ 0*0*0»0»0*<C>*04040*<:>4040*<C>*
40 YEARS 20 YEARS
J. Pacheco G. E. Ross
35 YEARS B. F. Akey
R. E. Blanco 15 YEARS
C. M. Wentz C. L. Matthiesen
30 YEARS 5 YEARS
Jim Freed M. A. Cheatle
25 YEARS P- 1" Fredericks
M. K. Roth J- ^- McComack
20 YEARS R.E.Parzyk
G. D. Clapp
MOVING UP!
F J. HOENDORF Manufacturing Engineer
A. LINDSEY Tool Project Engineer
K. TAYLOR Factory Supervisor I
R. ZEILINSKI Program Management Engineer
The ACHIEVER is proud to present the names of those at
Teledyne Ryan Aeronautical whose promotions are announced
for the month of March. Congratulations!
: By RON DUKE :
"Inattention". "Carelessness". We explain the causes of accidents
most frequently through use of these terms. Accidents you have.
And accidents you cause.
All of which gives rise to the following
questions:
1 . Do you always look where you walk, climb
or place your hands.
2. Do you always check tools before using
them?
3. Do you know your physical limitations?
4. Do you keep your work area clean?
5. Do you allow personal problems to affect
your work?
6. Do you use all required personal safety
equipment?
7. Do you plan your work operations before
work starts?
8. Do you have a safe work attitude?
9. Do you advise others when you see them working in an unsafe
manner?
You're wondering what happened to question 10. Well, the list goes
on and on, well beyond 10, of course.
What it is intended to do is stimulate your thinking on the subject
of work safety. Thinking about what you're doing. Paying attention to
what you're doing. Acting with care— not carelessness.
Pride In Excellence Plan Told
(continued from Page 1)
within the company in areas of
quality assurance and work stan-
dards includes the turn-around in
Apache operations from a period
three years ago when loss of the
company's biggest subcontract in
66 years was threatened.
"We improved our quality stan-
dards and, as a result, success-
fully negotiated continuing work
requirements with our customer
In the process, we created within
our work force a conscientious
awareness and source of pride in
our achievements.
"Now, our efforts will be dedi-
cated to expanding the levels of
involvement throughout the com-
pany as we elevate and establish
new standards," Pettit asserted.
Quality Assurance Director Dave
■TTTFIFrH'NE RYAN AERONA1JT1CAL
Bulk Rate
ACHIEVER
U.S. Postage
PAID
P.O. BOX
SAN DIEi
Permit No. 1114
San Diego, CA
92138-53
R n GORDER
32394
13957 POWERS RD
25 7
PQWAY
CA92064
Zaik heads a staff of employees
who are developing short and long
term plans for implementation of
the "Pride In Excellence" program,
according to Pettit.
ZaIk said that resources of the
company are being dedicated to
the program and that all depart-
ments will be represented in ac-
tivity schedules. He said that rec-
ognition and awards programs are
being developed and will be an-
nounced in late May.
ZaIk cited budget cuts within the
Department of Defense as well
as new procurement policies that
have stiffened competition in re-
cent months as a "catalyst" in
organizing the new program.
"Apart from that motive— to con-
tinue successful business opera-
tions and strengthen job stability
for our employees — I firmly believe
that pride in our work is a basic
goal everyone seeks.
"This will be a major objective
in our program," he said.
(D
Pride in
Excellence
Coming
June 3
APRIL 1988