WEBVTT Kind: captions; Language: en 00:00:04.000 --> 00:00:10.000 But it's busy. It's building. New factories are going up with the assurance they 00:00:10.000 --> 00:00:16.000 carry of increased prosperity. New homes are under command of new families moving 00:00:16.000 --> 00:00:23.000 in. It's a barometer of confidence in the future of Mite Town, a confidence that 00:00:23.000 --> 00:00:29.001 comes from knowing its many advantages. The excellent schools, for example, that 00:00:29.001 --> 00:00:36.000 serve their children. And the playgrounds available for recreation. comforting to 00:00:36.000 --> 00:00:42.001 the happy fathers and mothers who live here and call it home. For Mite Town is 00:00:42.001 --> 00:00:44.001 home in the pleasantest sense of the word. 00:00:46.000 --> 00:00:52.001 From the early call of the milkman, through a day of normal activities, one gets 00:00:52.001 --> 00:00:59.001 the feeling that this is a community of good neighbors. The kind of a place you'd 00:00:59.001 --> 00:01:06.000 like to live in, perhaps grow old in. The kind of a place you'd take pride 00:01:06.000 --> 00:01:12.000 in, that a great many people take pride in. That's Mite Town. 00:01:13.001 --> 00:01:18.000 What's making it all tick? What's welding it into a going community? 00:01:19.001 --> 00:01:23.001 Many things, of course. But one of the most essential factors in its 00:01:23.001 --> 00:01:25.001 growth is communications. 00:01:27.001 --> 00:01:31.001 Communications provided by the telephone company and designed, among other 00:01:31.001 --> 00:01:37.000 things, to give Mite Town the means for transacting business. The means for 00:01:37.000 --> 00:01:44.000 communicating information, for seeking help, for keeping old friends in touch. 00:01:45.001 --> 00:01:50.000 Yes, communications and the telephone company that provides them are part of 00:01:50.000 --> 00:01:56.000 every commute in America. The welding force that joins them into a nation of 00:01:56.000 --> 00:02:01.001 neighborhoods, communicating with each other and with every country of the world. 00:02:04.000 --> 00:02:09.000 And like Mite Town itself, the telephone company is more than buildings and 00:02:09.000 --> 00:02:16.000 vehicles, poles and switchboards. It's people, many people in many 00:02:16.000 --> 00:02:23.000 places, doing many different jobs. Like the operators who handle telephone calls 00:02:23.000 --> 00:02:27.001 in Mite Town. Here in the central office, you can feel the pulse of the 00:02:27.001 --> 00:02:32.001 community. The flashing lights on the switchboard reflect the activity of the 00:02:32.001 --> 00:02:37.000 town. It begins to stir in the early hours of the morning. 00:02:42.000 --> 00:02:49.000 It reaches its peak in the rush hours of daytime and 00:02:49.000 --> 00:02:51.001 then settles back for the night. 00:02:56.000 --> 00:03:00.001 It's the job of the traffic department to handle this changing volume of calls. 00:03:01.000 --> 00:03:07.000 It has to be ready with enough equipment and enough operators, 24 hours a day, to 00:03:07.000 --> 00:03:12.000 meet the customer's demands for service. From the earliest days of her training, 00:03:12.001 --> 00:03:18.000 every operator learns to think of her job in terms of service to the community. 00:03:19.000 --> 00:03:24.000 This is information, may I help you? Yes, I'd like the new number of Wilson's 00:03:24.000 --> 00:03:29.001 Meat Market, 1191 Sycamore Street, please. One moment, please. 00:03:32.000 --> 00:03:38.001 The number is right five, six two four oh. Right 00:03:38.001 --> 00:03:45.000 five, six two four oh. Thank you. You're welcome. In addition to supplying 00:03:45.000 --> 00:03:50.001 information, operators put through all kinds of calls, many of them to out-of 00:03:50.001 --> 00:03:57.000 -town points near and far. And for each call they handle, they record the facts 00:03:57.000 --> 00:04:02.000 needed to accurately build the customer. The calling number, the place called, 00:04:02.001 --> 00:04:06.001 and length of the conversation are all noted for use by the accounting 00:04:06.001 --> 00:04:12.001 department. Sometimes an operator handles calls that are more urgent than others. 00:04:14.000 --> 00:04:17.001 Operator? Operator, there's been a bad accident. Two cars head out. 00:04:18.000 --> 00:04:22.001 Please get a doctor and an ambulance. Can you give me the address, please? It's 00:04:22.001 --> 00:04:27.001 right outside my house. Old Woods Road near Van Dyke. Hurry, please. Thank you. 00:04:27.001 --> 00:04:33.001 We'll get help to you as fast as possible. The 00:04:33.001 --> 00:04:39.000 telephone operator's tradition of staying on the job in 00:04:39.000 --> 00:04:40.001 times of disaster is well 00:04:44.001 --> 00:04:49.001 known. It's a responsibility they willingly accept and take pride in. 00:04:53.000 --> 00:04:59.001 Whether the call, the emergency, or routine, the operator performs a service 00:04:59.001 --> 00:05:04.001 that is vital to the business and social life of every thriving community in the 00:05:04.001 --> 00:05:11.000 nation. And that certainly fits My Town. It's a community 00:05:11.000 --> 00:05:17.000 on the go. New shopping areas to keep pace with demand, new construction of all 00:05:17.000 --> 00:05:23.000 kinds, new factories are going up creating greater job opportunities with all 00:05:23.000 --> 00:05:25.001 that they hold for My Town and its people. 00:05:26.001 --> 00:05:30.001 Homes are being built to house the increasing population of workers and their 00:05:30.001 --> 00:05:36.001 families. They all need communications and the telephone company has to be ready 00:05:36.001 --> 00:05:43.000 to supply them. Connecting these new telephones is the job of telephone 00:05:43.000 --> 00:05:48.000 installers. Each morning they gather at the plant work center to get the day's 00:05:48.000 --> 00:05:54.001 assignments from their installation supervisor. Hi Ted. Hi. Your first day, huh? 00:05:55.000 --> 00:05:59.000 That's right. Well, I guess these will keep you busy. Better start with this new 00:05:59.000 --> 00:06:06.000 installation for John Gardner, 406 Millrose. Say, how did 00:06:06.000 --> 00:06:10.001 things go down to plant school? Well, I think I learned a lot, but I'll feel 00:06:10.001 --> 00:06:15.000 better when this first day is over. Okay Ted, I'll stop in later and see how 00:06:15.000 --> 00:06:22.000 you're getting along. Hi, see ya. Hi. 00:06:22.001 --> 00:06:29.001 Hi. Is this your house? Yep. Could you tell me something? Sure, if I can. 00:06:29.001 --> 00:06:34.001 Where does this wire go? Well, you see, this is telephone wire and it's going to 00:06:34.001 --> 00:06:39.001 run from your house to the big cable on top of that pole. How come it's so big on 00:06:39.001 --> 00:06:44.001 the pole and so little down here? That cable's got about a hundred wires inside 00:06:44.001 --> 00:06:48.001 of it and each one of them connects to a phone in somebody's home or office. 00:06:50.000 --> 00:06:56.001 The cable then travels from pole to pole until it reaches our central office 00:06:56.001 --> 00:07:00.001 where all the little wires are connected to switching equipment. The switching 00:07:00.001 --> 00:07:05.000 equipment completes the phone calls automatically or sends them to the operator. 00:07:06.000 --> 00:07:10.000 Then your phones will be ready for service. That is, they will be as soon as I 00:07:10.000 --> 00:07:12.001 hook them up. Well, I'm on my way to the store. 00:07:13.000 --> 00:07:17.001 So long. So long son. I'm hooked up by the time you get back. 00:07:30.001 --> 00:07:37.001 My, it looks 00:07:37.001 --> 00:07:42.000 just fine. Your phone's already Mrs. Gardner. Right now you can call anywhere in 00:07:42.000 --> 00:07:47.000 the world if you want to. Good. And here's your new directory. Your 00:07:47.000 --> 00:07:48.001 name will appear in the next issue. 00:07:49.000 --> 00:07:52.000 Meantime, people can find you through information. Well, thank you. 00:07:53.000 --> 00:07:54.001 It's so nice to have a telephone. 00:07:59.000 --> 00:08:06.000 Hi Ted. Hi. How's it going boy? Just fine. 00:08:10.000 --> 00:08:14.000 Have any trouble on the job? Nothing special. But I 00:08:14.000 --> 00:08:15.001 did have a youngster asking me some questions. 00:08:17.000 --> 00:08:22.001 They got me thinking. I install phones and I know all the steps. Well, that's 00:08:22.001 --> 00:08:26.000 part of my plant training. But where do the other departments come 00:08:26.000 --> 00:08:28.000 in? I mean, how do they fit in the act? 00:08:29.000 --> 00:08:33.001 Well, I guess that's a natural question for a newcomer Ted. You're curious and 00:08:33.001 --> 00:08:38.000 you should be about how your job fits in with others in the company. Well, it's 00:08:38.000 --> 00:08:43.001 kind of a big order Ted, but I can tell you this. All of us in the telephone 00:08:43.001 --> 00:08:48.001 company are organized to do just one thing, to give people good telephone 00:08:48.001 --> 00:08:53.001 service. Now to do that and do it right takes a lot of people with a lot of 00:08:53.001 --> 00:08:57.001 different skills. Now I know you've been through this at the plant school book. 00:08:57.001 --> 00:09:04.000 Let's just 00:09:10.000 --> 00:09:32.000 [...] 00:09:34.001 --> 00:09:39.000 These days homes have telephones wherever it's convenient and that's as it should 00:09:39.000 --> 00:09:45.000 be. They want their extensions where they'll be of most value. It could be 00:09:45.000 --> 00:09:52.000 indoors, say the bedroom, or outdoors on a terrace. And we install this can be of 00:09:52.000 --> 00:09:57.001 help. For instance, you'll find that you have lots of chances to suggest 00:09:57.001 --> 00:10:03.000 locations for telephones while you're working. It's all part of doing a good job. 00:10:03.000 --> 00:10:08.000 But let's get back to Mrs. Gardner's request for service, right? Now once the 00:10:08.000 --> 00:10:13.000 order is placed, commercial goes right to work on it. First off, a copy of the 00:10:13.000 --> 00:10:18.001 order with all the details is sent to the plant department. There a clerk assigns 00:10:18.001 --> 00:10:23.001 the necessary facilities to do the job, including central office lines and 00:10:23.001 --> 00:10:29.001 outside equipment. Simultaneously, directory, traffic, and accounting people 00:10:30.000 --> 00:10:34.001 receive identical copies of the order so they can prepare their records for the 00:10:34.001 --> 00:10:40.001 new customer. The plant installation copy of that order comes to me and I assign 00:10:40.001 --> 00:10:46.000 the work to you fellows each morning. Now while you were hooking up the line for 00:10:46.000 --> 00:10:50.001 Mrs. Gardner's phone, the frame man in the central office was connecting it to 00:10:50.001 --> 00:10:55.001 the switching equipment. That gives us the circuit that makes it possible for 00:10:55.001 --> 00:11:00.000 Mrs. Gardner to pick up her phone and call to a friend across town or across the 00:11:00.000 --> 00:11:06.001 nation. Well that's part of the story Ted, lots more of course. But maybe it's 00:11:06.001 --> 00:11:10.000 given you some little background on how a few of the departments work together. 00:11:10.001 --> 00:11:14.000 It sure helps Jack. Boy, I've got a lot to learn, haven't I? 00:11:14.001 --> 00:11:16.000 We've all got a lot to learn Ted. 00:11:19.001 --> 00:11:26.000 You never stop learning in this business and you understand your own job better 00:11:26.000 --> 00:11:31.001 when you know how other departments operate. For instance, the commercial 00:11:31.001 --> 00:11:37.001 department. In addition to servicing new customers such as Mrs. Gardner also 00:11:37.001 --> 00:11:42.001 handles the payments of the customer's bills. It has the further responsibility 00:11:42.001 --> 00:11:46.001 of forwarding the names of new subscribers to the printer for the telephone 00:11:46.001 --> 00:11:53.000 directory. Every name, address and number is carefully checked and rechecked for 00:11:53.000 --> 00:11:59.001 absolute accuracy. It is an exacting task every step of the way. As 00:11:59.001 --> 00:12:04.001 they say, it's something for the book. The book in this case being the most 00:12:04.001 --> 00:12:10.000 widely used volume of the year. Commercial also collects the money from public 00:12:10.000 --> 00:12:16.000 telephones that serve my town and stores, factories, transportation centers and 00:12:16.000 --> 00:12:22.001 even along the highways. Then there are the telephone salesmen. They have the job 00:12:22.001 --> 00:12:28.000 of calling on business customers and suggesting the type of telephone system that 00:12:28.000 --> 00:12:34.000 will best serve the customer's business needs. Directory advertising salesmen 00:12:34.000 --> 00:12:39.000 also call on business customers and show how yellow pages advertising can help 00:12:39.000 --> 00:12:44.001 them. They plan the kind of layouts that attract buyers and boost sales for the 00:12:44.001 --> 00:12:50.001 advertiser. The service the telephone people give can be as immediate as right 00:12:50.001 --> 00:12:57.000 now. It can seek and answer the needs of today. It can 00:12:57.000 --> 00:13:03.000 plan the needs of tomorrow. And the needs of tomorrow are a service 00:13:03.001 --> 00:13:08.001 responsibility of the engineers. They have the job of looking ahead, of 00:13:08.001 --> 00:13:14.001 anticipating how and where my town is going to grow. So the telephone plan can be 00:13:14.001 --> 00:13:19.001 installed efficiently and economically and be ready when the customer needs it. 00:13:20.001 --> 00:13:24.001 They decide where telephone cable will be installed, how it will be installed, 00:13:25.000 --> 00:13:29.000 underground or overhead and how much of it will be needed. 00:13:30.000 --> 00:13:36.001 Should it be a 200 pair cable or a 400 pair cable? They have to make sure there's 00:13:36.001 --> 00:13:40.001 enough equipment in the central office to handle the switching of the calls and 00:13:40.001 --> 00:13:47.000 plan cables for routing long-distance calls. The engineers also work directly 00:13:47.000 --> 00:13:52.000 with builders in my town to be sure the telephone service will be ready for 00:13:52.000 --> 00:13:57.001 customers when they move into their new homes. How's this run 20 to 25 thousand 00:13:57.001 --> 00:14:03.000 dollars and I've got the men out working and figured it happened finished by 00:14:03.000 --> 00:14:07.000 spring. In other words you want to be ready for immediate telephone installation 00:14:07.000 --> 00:14:12.000 when the houses are completed. Definitely. Well here's the situation Mr. Palmer. 00:14:13.000 --> 00:14:16.001 We've got enough feeder cable coming up to this area but we've still got to get 00:14:16.001 --> 00:14:22.000 our poles and distribution cables in place for wiring to the houses. I had no 00:14:22.000 --> 00:14:26.000 idea there was so much involved. Well that's why we appreciate this advance 00:14:26.000 --> 00:14:31.001 notice. You know some builders don't include us in their plans and then the new 00:14:31.001 --> 00:14:35.000 homeowners have to wait for their telephones. We don't want that to happen here. 00:14:35.001 --> 00:14:40.000 We want phones available when our houses go up. You can count on us. We'll be 00:14:40.000 --> 00:14:47.000 ready. In just such fashion telephone planning and construction work go hand in 00:14:47.000 --> 00:14:49.001 hand as my town grows and expands. 00:15:02.001 --> 00:15:05.000 Poles are set. 00:15:09.000 --> 00:15:11.001 Cables strung. 00:15:17.001 --> 00:15:19.000 Terminals go in. 00:15:22.000 --> 00:15:28.000 A communication pattern develops that serves the growing needs of my town and to 00:15:28.000 --> 00:15:34.001 give my town the top telephone service it needs and expects takes a lot of money. 00:15:38.000 --> 00:15:42.001 And that's where accounting comes in. It has to keep track of all the money spent 00:15:42.001 --> 00:15:48.000 and received so that the company may know where it stands financially. All bills 00:15:48.000 --> 00:15:53.000 and invoices come to accounting for checking and they keep all the cost records 00:15:53.000 --> 00:15:58.000 necessary to prepare the company's financial reports. They have charge of the 00:15:58.000 --> 00:16:04.000 records that document the location the type and the size of telephone plan and 00:16:04.000 --> 00:16:10.000 here too are prepared the paychecks an event of never-failing interest to every 00:16:10.000 --> 00:16:16.000 employee of the company. Accounting also prepares and nails the customers bills 00:16:16.000 --> 00:16:22.000 and there's more to that than the mere say so an array of data processing 00:16:22.000 --> 00:16:27.000 equipment handles the customers bill from the first step of listing the customers 00:16:27.000 --> 00:16:32.000 name and address through the successive stages of computing the bill 00:16:32.000 --> 00:16:33.001 and preparing it for mailing. 00:17:05.000 --> 00:17:09.001 All over town telephones are bringing people together. 00:17:10.000 --> 00:17:16.000 Bradford's jewelry may I speak to Mr Bradford please. Thank you Mrs. 00:17:16.000 --> 00:17:22.000 Chase I'll have the order over in about an hour. Going to the dance 00:17:22.000 --> 00:17:28.000 my tangy. Speaking. 00:17:30.000 --> 00:17:36.001 Why hello Pete how's things in my town. Things are pretty good in my town. 00:17:37.001 --> 00:17:44.000 There's a sense of growing prosperity growing pride growing happiness and the 00:17:44.000 --> 00:17:50.000 telephone company is a grateful participant. Now we've seen the parts played by 00:17:50.000 --> 00:17:55.000 the various operating departments such as traffic whose operators handle many of 00:17:55.000 --> 00:18:02.000 the calls plant which installs and maintains the equipment engineering 00:18:02.000 --> 00:18:08.001 where all the planning and designing are done commercial which is responsible for 00:18:08.001 --> 00:18:15.001 many customer services and finally accounting where all the financial records are 00:18:15.001 --> 00:18:21.001 prepared working in support of these operating units are the company's staff 00:18:21.001 --> 00:18:28.000 departments such as personnel personnel helps to develop and train people in all 00:18:28.000 --> 00:18:34.001 levels of employment they handle benefit and pension plans pleasant reminders of 00:18:34.001 --> 00:18:40.001 earlier days they also watch over the health of the employees and arrange for 00:18:40.001 --> 00:18:46.001 medical attention whenever they need an equally important staff section is the 00:18:46.001 --> 00:18:52.000 legal department which checks all company contracts and represents the company in 00:18:52.000 --> 00:18:58.001 court actions public relations is also one of the company staff departments it is 00:18:58.001 --> 00:19:04.000 largely responsible for keeping the public informed about the company its members 00:19:04.000 --> 00:19:09.000 write news releases for the community newspapers they also prepare newspaper 00:19:09.000 --> 00:19:14.000 advertisements that promote various telephone services and they coordinate 00:19:14.000 --> 00:19:20.001 activities that deal with radio or television shows they prepare films and other 00:19:20.001 --> 00:19:26.001 programs for employee and public groups and they take part in arranging telephone 00:19:26.001 --> 00:19:32.000 open houses to which the people of the community are invited the preparation of 00:19:32.000 --> 00:19:38.000 the company magazine is also the responsibility of public relations well Mike 00:19:38.000 --> 00:19:42.000 we've had our problems and putting this together but there have been many 00:19:42.000 --> 00:19:47.000 excellent comments last reassuring part of it mr. Bolton now I think we've 00:19:47.000 --> 00:19:51.000 reached the point where we need a good story to wrap the whole thing up now I 00:19:51.000 --> 00:19:56.001 have some ideas I'd like to talk over with you good let's see now the previous 00:19:56.001 --> 00:20:02.001 articles have covered all phases of our company's operations that's correct and 00:20:02.001 --> 00:20:06.001 now that we've explained what we do I think we should show how we fit into the 00:20:06.001 --> 00:20:12.000 big picture how we're backed up by AT&T Western Electric and the Bell 00:20:16.000 --> 00:20:24.000 Labs AT&T Western Electric Bell Telephone Laboratories magic names in 00:20:24.000 --> 00:20:33.000 communications the world over let's start with AT&T the parent company which 00:20:33.000 --> 00:20:40.000 coordinates the activities and policies of all the companies in the system each 00:20:40.000 --> 00:20:45.000 of the operating companies serves a specific area of the United States and Canada 00:20:45.000 --> 00:20:52.001 each has its own duties and responsibilities but all work closely with AT&T which 00:20:52.001 --> 00:21:02.000 provides advice and assistance whenever needed within its own territory each 00:21:02.000 --> 00:21:08.000 operating company supplies local and long-distance service and AT&T through its 00:21:08.000 --> 00:21:13.001 long lines department connects each company with the other uniting them into an 00:21:13.001 --> 00:21:19.000 integrated system long lines also connects the bell system with the thousands of 00:21:19.000 --> 00:21:24.001 independent telephone companies in effect it furnishes the links that make 00:21:24.001 --> 00:21:32.001 nationwide telephone service possible it builds and operates the radio relay 00:21:32.001 --> 00:21:37.001 towers that carry calls across the continent it supervises the laying of 00:21:37.001 --> 00:21:43.001 underwater cables that enable people to call across the seas and although many 00:21:43.001 --> 00:21:48.001 people aren't aware of it long lines also provides the channels that radio and 00:21:48.001 --> 00:21:58.001 television broadcasters use for their nationwide networks Western Electric is an 00:21:58.001 --> 00:22:03.000 equally important partner of the Bell system it serves as the systems 00:22:03.000 --> 00:22:08.001 manufacturing arm and from its plants throughout the country come the millions 00:22:08.001 --> 00:22:13.000 and millions of telephones that the Bell companies require to serve a growing 00:22:13.000 --> 00:22:19.000 nation Western also produces the vast amounts of cable that are needed to 00:22:19.000 --> 00:22:25.001 interconnect all these telephones and it builds and installs the dial switching 00:22:25.001 --> 00:22:31.001 equipment and switchboards used in most central offices in addition to 00:22:31.001 --> 00:22:36.001 manufacturing cable and communication equipment Western also serves as the 00:22:36.001 --> 00:22:42.000 supplier for the entire Bell system this means that the companies not only depend 00:22:42.000 --> 00:22:47.000 on it for their telephone apparatus but also their other everyday supplies such 00:22:47.000 --> 00:22:53.001 as paper clips typewriter ribbon and anything else they need naturally Western 00:22:53.001 --> 00:22:59.000 Electric doesn't make all these things itself as a matter of fact most of the 00:22:59.000 --> 00:23:03.001 items are purchased from more than 33,000 industrial firms across the country 00:23:03.001 --> 00:23:10.000 from its warehouses strategically located over the nation Western Electric is 00:23:10.000 --> 00:23:15.001 able to rush communications equipment to any stricken area in times of emergency 00:23:15.001 --> 00:23:21.001 this equipment is so standardized that crewmen brought from any operating company 00:23:21.001 --> 00:23:27.000 of the Bell system can use it without further instruction this assures efficient 00:23:27.000 --> 00:23:37.001 and rapid restoration of service then there is the extremely important part that 00:23:37.001 --> 00:23:42.000 both Western Electric and the Bell Telephone Laboratories are playing in building 00:23:42.000 --> 00:23:48.000 the nation's military defense system both have had much to do in the design and 00:23:48.000 --> 00:23:54.000 construction of such projects as the do line and sage and in the development and 00:23:54.000 --> 00:24:07.001 manufacture of guided missiles Bell Telephone Laboratories is the research and 00:24:07.001 --> 00:24:12.000 development partner in the Bell system it is one of the largest and most 00:24:12.000 --> 00:24:18.000 experienced industrial laboratories in the world and it is uniquely qualified to 00:24:18.000 --> 00:24:24.000 do the design work for both military and civilian communications equipment its 00:24:24.000 --> 00:24:29.000 job is to provide America with the communications of the future as it has already 00:24:29.000 --> 00:24:34.001 designed the communications of the present the laboratories modern research 00:24:34.001 --> 00:24:40.000 centers are staffed by scientists and engineers planning years ahead searching 00:24:40.000 --> 00:24:48.000 designing seeking new knowledge and new understanding their aim is to continually 00:24:48.000 --> 00:24:53.001 develop better tools and equipment to improve telephone service and to do it in 00:24:53.001 --> 00:25:00.000 such a way as to assure efficient and economic operation the achievements of Bell 00:25:00.000 --> 00:25:04.001 Laboratories researchers are many ranging through all branches of the 00:25:04.001 --> 00:25:10.000 communications field one of their latest advances in telephone progress is 00:25:10.000 --> 00:25:15.001 leading to new systems of automatically switching telephone calls these systems 00:25:15.001 --> 00:25:20.000 are so radical in design that they promise to bring tomorrow's customers a 00:25:20.000 --> 00:25:26.001 multitude of almost undreamed of services a tiny device which will make these 00:25:26.001 --> 00:25:32.001 electronic switching systems possible is the revolutionary transistor invented at 00:25:32.001 --> 00:25:37.000 the laboratories the transistor brought Bell scientists one of the two Nobel 00:25:37.000 --> 00:25:42.001 prizes they have won for discoveries in physics though it was primarily developed 00:25:42.001 --> 00:25:47.001 for the betterment of telephone communications the versatile transistor now 00:25:47.001 --> 00:25:53.001 appears in a staggering variety of devices and equipment it has become an 00:25:53.001 --> 00:25:58.000 important factor in the growth of many new industries a development that is 00:25:58.000 --> 00:26:04.000 welcomed by the telephone company welcome because it is in the pattern of service 00:26:04.000 --> 00:26:10.000 that is traditional with every phase of telephone operation from its very 00:26:10.000 --> 00:26:16.000 beginning service has been an inseparable part of the telephone story as 00:26:16.000 --> 00:26:21.000 inseparable as the telephone companies long and continuing association with the 00:26:21.000 --> 00:26:28.000 communities of America the my towns everywhere who gave it the opportunity to be 00:26:28.000 --> 00:26:34.001 of service they have grown together these cities and villages of America and 00:26:34.001 --> 00:26:40.001 their telephone companies good friends and good neighbors they share the 00:26:40.001 --> 00:26:46.000 responsibilities of good citizenship telephone people are proud of those 00:26:46.000 --> 00:26:52.001 responsibilities both on the job and as individual citizens helping their 00:26:52.001 --> 00:26:58.001 communities in their own ways they are proud of being part of their towns hopes 00:26:58.001 --> 00:27:08.001 and joys proud and happy to be of service