FROZEN PROCESSED FISH AND SHELLFISH CONSUMPTION IN INSTITUTIONS AND PUBLIC EATING PLACES Atlanta , Georgia UNITED STATES DEPARTMENT OF THE INTERIOR FISH AND WILDLIFE SERVICE BUREAU OF COMMERCIAL FISHERIES WASHINGTON 2 5, D. C. CIRCULAR 67 United States Department of the Interior, Fred A. Seaton, Secretary Fish and Wildlife Service, Arnie J. Suomela, Commissioner Bureau of Commercial Fisheries, Donald L. McKernan, Director INSTITUTIONS AND PUBLIC EATING PLACES are among the best of all potential markets for frozen fishery products. In recognition of this, a survey was undertaken to obtain information on the consumption of frozen processed fish and shellfish in these establishments. This study was conducted in ten selected cities by Crossley, S-D Surveys, Inc. , of New York City in order to obtain information which could be used by the fishing industry to increase consumer demand for fishery products. The data obtained for each city as a result of this survey, together with an explanation of the methods and procedures used, are published in a series as follows: Circular 66 - Survey Methods and Procedures Circular 67 - Atlanta, Georgia Circular 68 - Chicago, Illinois Circular 69 - Cleveland, Ohio Circular 70 - Denver, Colorado Circular 71 - Houston, Texas Circular 72 - Los Angeles, California Circular 73 - New York, New York Circular 74 - Omaha, Nebraska Circular 75 - Portland, Oregon Circular 76 - Springfield, Massachusetts This project was financed from funds provided by the Saltonstall-Kennedy Act to increase production and markets for the domestic fishing industry. These publications are available upon request from the Director, Bureau of Commercial Fisheries, U. S. Department of the Interior, Washington 25, D. C. FROZEN PROCESSED FISH AND SHELLFISH CONSUMPTION IN INSTITUTIONS AND PUBLIC EATING PLACES ATLANTA, GEORGIA Prepared in the Division of Industrial Research and Services Branch of Market Development CIRCULAR 67 vVASHINGTON - NOVEMBER 1959 TABLE OF CONTENTS Table Page SUMMARY OF FINDINGS. 1 - 5 DETAILED FINDINGS 1 Did the Establishment Buy Sea Food in the Preceding ^ ^^exvc xviomns . ..............aa........ ............. ......... o 2 Did the Establishment Buy Frozen Processed Sea Food in the Preceding Twelve Months ? .............................. 7 3 Frozen Processed Fish Bought in November, 1958 How Processed Before Purchase,. ., , ., , . 8 - 9 4 Quantity of Frozen Processed Fish Bought in November , 1958 ....... . 10 5 Satisfaction or Dissatisfaction with Prepreparation of Frozen Processed Fish. ................... ..,.,. 11 6 Satisfaction and Dissatisfaction with Quality and Condition of Frozen Processed Fish 12 7 Package Sizes of Frozen Processed Fish Bought in November, 1958 and Average Number of Servings 8 Satisfaction and Dissatisfaction with Types and Sizes of Frozen Processed Fish Packages 13 9 Percentage of Frozen Processed Fish Served Fried, Broiled, Baked, and in Other Ways ,..,..,....... 13 10 Frozen Processed Shellfish Bought in November, 1958 How Processed Before Purchase. 14 11 Quantity of Frozen Processed Shellfish Bought in IN U V cm L>C Aj ■^7^O«o9a9eeaoe«a«*aa»*0*o»«»»o0*«*o*0«*oae«««09ooo IC^ Table Page 12 Satisfaction or Dissatisfaction with Prepreparation of Frozen Processed Shellfish. o..»»<>o.oc..o 13 Satisfaction and Dissatisfaction with Quality ajid Condition of Frozen Processed Shellfish . . , 14 Package Sizes of Frozen Processed Shellfish Bought in November, 1958 and Average Number of Servings Per Pound . . » o o . gooo*o»aoo*ooo*o»*oooeoee*B»oooo 16 16 15 Satisfaction and Dissatisfaction with Types and Sizes of Frozen Processed Shellfish Packages o . „ 0.....0.0. .....<> 19 16 Percentage of Frozen Processed Shellfish Served Fried, Broiled, Baked and in Other Ways » ... o <,.... o .. o . 19 17 Types of Portions Bought in November, 1958 20 18 Quantity of Portions Bought in November, 1958 ..,.,.,,....,.„...... OQ 19 Amount of Portions Bought by Establishments, as Compared to the Previous Year 2 1 ZO Satisfaction and Dissatisfaction with Quality and 21 Is the Quality of Portions Better than that of other Frozen Processed Fish - For What Reasons ?....,.« ........... . 22 22 Advantages of Using Portions. ............ ..... . ................. 22 23 Disadvantages of Using Portions 23 24 Do Establishments Think Customers Prefer Portions to Other Frozen Processed Fish - For What XXC a o yJlXo . •««o*««««ooo»osoeoo*»oeooeeeooaoao*»a»seoe»»««*eaooo ^U Table o s o a a < O ••009»0«0*900*0a' o*oeeoo*oe«*< Page 25 Average Weight of Portions and Average Number of OCiVlIlgS "Gl^ ir3,Cita.gGo o«»ooo»aaooooooo«o*«*oa*ooos»»oao»«ooaoo *? 4- 26 Satisfaction with the Size of Portions in a Package o......... 24 27 Percentage of Portions Served Fried, Broiled, l3a.iC6 Q I a,IlQ 111 vyLllC i W3,yS oooooeo9o«ooeo«o*ft*«o«ooooooo*ooo*oo* OCL 28 Do Establishments Cook Portions While Still Frozen ?..,.... 0.....0. ofi 29 Cost of Using Portions, as Compared to Other Frozen Processed Fish and Reasons Why Portions are Thought More or Less Expensive ....... o ..... o o,.. 0.0 .<,...... . 26 30 When Ordering Portions from Suppliers, Do Establishments Specify the Kind of Fish ? , , , , „ 31 Would the Establishments Like to Have Other Portion Controlled Sea Food Items Not Now Available ?.... 27 32 Reasons Establishments Did Not Buy Portions During November, 1958 ,. , ..... 27 28 32 Was Price a Reason Establishments Did Not Buy Portions ?. 28 33 Types of Supplier Providing Frozen Processed Sea Food 34 Distance of Establishment from Main Supplier of Frozen Processed Sea Food. ............................. 35 Frequency of Deliveries of Frozen Processed Sea Food 36 Can Suppliers of Frozen Processed Sea Food Improve Services to Establishments ? , 29 30 31 32 Table Page 37 Amount Spent for Frozen Processed Sea Food During Preceding Twelve Months. .<,...o..o.o<.,......o..oo o...... 33 38 Profitability to Establishments of Frozen Processed Sea Food and Other High Protein Foods .. o ......... .0 o 34 39 Do the Establishments Know they can buy Government Inspected or Graded Frozen Processed Sea Food ? 35 40 Do the Establishments Buy Government Inspected or Graded Frozen Processed Sea Food ?..,.......................... 35 41 Reasons Establishments Buy Government Inspected or Graded Frozen Processed Sea Food 37 Xjuy WLore or x^ess r ............... .....o.............. ......... "^J^ 42 Has Government Inspection Affected the Amount of Frozen Processed Sea Food Bought by the 43 If Government Inspected or Graded Frozen Processed Sea Food were Available Would the Establishment ? 44 Previous Use of Frozen Processed Sea Food by Nonusers and Reasons for Stopping Use or 45 Do Establishments Have Cold Storage Facilities for Keeping Frozen Processed Sea Food? According to Type of Establishment and OaX6 S V OJLUIII6 »»*»««o»o«»»«ooeeo**oo«Q0*s»e«ooo»eoaoaogoe«o«OBO» -^O 46 According to Nonusers of Sea Food and Users Not Using Frozen Processed Sea Food s 41 Table Page DISTRIBUTION OF SAMPLE a Total Receipts from Meals Served During 1957 or b Amount Establishments Spent for Food During i'^rc VIOU.S J. W^GIVG iViOIXtJlS o»0»o««»«9o*»oo*9*e»oos»aoa««aeoao««o««oo 4- "^ c Percentage of Total Operating Cost Spent for Food in Previous Twelve Months .,...0.. , o.. 44 d Average Number of Meals Served by Establishments 4c- e Average Price Per Meal Served. , 46 f Number of Regular Employees Engaged in Preparing anCi. OerVmg X OOU. oo.oo.»ooeoo..o.o....o.9o««o090aoo.o..o.ao«a.o. ^1 g Seating Capacity of Establishments ....<,...........,................. 47 h Number of Days of the Week on Which Establishments i Percentage of Establishments Serving Specialized Types OX A. OOQq «oe9099999 9 O •9O9a0»99O9a9OO9O9O*99O9O*99*999«99a9e999Oe 49 SUMMARY OF FINDINGS (Atlanta) A. Use of Frozen Procea^ed Sea Food (Tables 1, g) Four fifths of all the establishments in Atlanta said they bought sea food in the previous twelve months. Among buyers of sea food, the great majority said they made purchases of ;;ea food in the frozen proc- essed form. Fifty-six per cent of ail the establishments said they had bought fro^ea processed fish in November, 1958; k6 per cent said ^hey had bought fro/.en processed shell- fish; and ^1 per cent said Ihey had bought p.'-rtjon'- . Among institutions (such as schools and hospitals), the incidence of use of frozen proce:^sed sea food «a? greater than among public eating place.='. . Of the ten cities in the survey, Atlanta ranki=-d second, in terms of the percentage of all est,ablishm.-?nts buying frozen processed sea food. B . Frozen Processed Fish - Purchases, Attitudes, and Practices 1. Purchases: Species and Amount of Pre- preparation (Tables 3> '<-) More than two thirds of the users of frozen processed fish bought ocean perch fillets dur- ing November, 1958. This «as the most popular of the frozen processed fish items served in this area. Haddock fillets were also bought in large quan- tities by many establishments in Atlanta. Ocean perch fillets were bought widely and in substantial quantities in the Southern and Middle Western cities included in the survey, while haddock fillets were popular purcha.^es in Omaha, Springfield and Cleveland. Attitudes Toward Prepreparation and Quality and Condition of Fish (Tables 5,~^ A great majority of Atlanta purchasers were satisfied with the present prepreparation of fish, and with the quality and condition of the fish. This was generally true for the ten cities in- cluded in the survey. 3. Packaging of Fish (Tables 7, 8) Atlanta establishments most typically bought frozen processed fish in 5 pound packages. Mackerel fillets were an exception, with 10 pound packages the most popular size for this item. Methods of Preparing and Serving Fish (Table 9) Frying was the most popular method of preiar- ing fish among Atlanta establishments. The average establishment served 71 per cent of its fish fried. Frying was the leading method in all ten cities of the study. Frozen Processed Shellfish - Pxurchases, Attitudes, and Practices 1 Purchases: Species and Type of Preprep- aration (Tables 10, 11) More than half of the frozen processed shell- fish users in Atlanta bought breaded shrimp in November, 195C. A third of the establish- ments bought raw shrimp. Raw lobster, however, led in Atlanta in terms of total quant ity purchased . Breaded shrimp and raw shrimp were bought widely and in large quantities in all of the cities included in the study. 2. Attitudes Toward Prepreparation; Toward Quality and Condition of Shellfish (Tables 12, 13) All but a few purchasers were satisfied with the present prepreparation of shellfish, and with the quality and condition of the shell- fish which they bought . The same held generally true for the other cities in the survey. 3. Packaging of Shellfish (Tables Ih, 1$) As with fish, shellfish was most frequently bought in 5 pound packages in Atlanta. k. Methods of Preparing and Serving Shellfish (Table 16)' Frying was the most popular way of preparing shell- fish in Atlanta. The typical establislu.it.'.t served three quarters of its shellfish fried. A. with fish, frying '- pa ' -'g shellfish in al . the leading method of pre- ten cities of the study. D. Portion Controlled Sea Food - Purchases, Attitude.'!, and Practices 1. Purchases: Type of Prepreparation (Tables 1, 17, 18, 191 More than a fourth of all the establishments in Atlanta bought portions during November, 1958. As with frozen processed sea food in general, Atlanta ranked second in percentage of estab- lishments buying portions. In Atlanta, portions which were uncooked- breaded and uncooked-plain were the leading items in terms of the percentage of estab- lishments using them. In terms of quantity purchased uncooked-breaded portions ranked first. Three fourths of the purchasers of portions said that they were currently buying about the same amount of portions as the year be- fore. Thirteen per cent said they were buy- ing more, and h per cent said they were buy- ing less. 2. Attitudes Toward Portions (Tables 20, 21, 22, 23, 2^ Nearly all establishments said they were sat- isfied with the quality and condition of por- tions. About a quarter of the users of portions said they thought the quality of portions was bet- ter than that of other frozen processed fish. More than 60 per cent rated the quality as about the same, while 5 per cent considered the quality poorer. Major advantages cited for portions included: ic of Users Citing Size of portions, uniform portions 36 Convenience, ease of preparation 'ik Economy, no waste 25 Fast, timesaving 20 Can control food costs better - know profit 16 About 30 per cent of the users cited some dis- advantage to using portions. The most frequently mentioned disadvantage was that portions are not economical. Users of portions generally thought their cus- tomers liked portions as well as other types of frozen processed fish, with fewer than 3 per cent indicating that their customers liked portions less than other types of frozen proc- essed sea food. 3. Packaging of Portions (Tables 2$, 26) Atlanta purchasers tended to buy portions in larger packages than purchasers in other cities. The average weight of a package of portions for the city was 7.6 pounds. They also tended to buy individual portions of larger size, and the average weight of an indi- vidual portion was 5-1 ounces. Almost all establishmer. :s, in Atlanta and the other nine cities, said they were satisfied with the size of portions in the packages. h . Methods of Preparing and Serving Portions (Tables 27, 28) Frying was the most widely used method of pre- paring and serving portions with 86 per cent of the establishments serving them this way. The average establishment served 65 per cent of its portions fried. Frying was the leading method in nine of the ten cities of the study, the single exception being Springfield, Massachusetts, where baking was the most popular method of preparation. In Atlanta, the average establishment served 12 per cent of its portions broiled and 16 per rent baked. Almost three fourths of the Atlanta establish- ments using portions cooked them while frozen. Cost of Using Portions (Table 29) Only a sixth of the establishments using por- tions said they were more expensive than other forms of frozen processed fish. A large ma- jority of users considered them less expensive, or rated them about the same. Miscellaneous Findings About Portions (Tables 30, 31) Virtually all Atlanta establishments said they specified the kind of fish when ordering por- tions. Fewer than 2 per cent of the users suggested any new portion items, not now available, which they would like to have. 7. Honusers of Portions (Table 32) Establishments which used frozen processed sea food, but not portions, ^ve a number of reasons for not buying portions: portions were too ex- pensive, they served other types of fish, or they sold comparatively little fish. Price also figure^ as a reason for not buying portions in Denver, Los Angeles, and Portland. It was less important as a reason in the other six cities of the survey. E. Suppliers of Frozen Processed Sea Food (Tables 33, i^ , 35, 3^ Establishments in Atlanta tended to buy frozen proc- essed sea food from sea food wholesalers, usually less than ten miles away, to have it delivered once a week, and to be satisfied with the services of the suppliers. Sea food wholesalers supplied 72 per cent of the estab- lishments, while frozen food distributors accounted for another 20 per cent. Main suppliers were located less than ten miles from the establishment, in 78 per cent of the cases. In almost half the cases, deliveries were made once a week, while deliveries were made from two to four times a week in about a quarter of the establishments. Only a small fraction of the purchasers said they could think of ways in which the suppliers could improve their services. F. Expenditures for Frozen Pr cessed Sea Food; Its Pr-fitability (Tables 37, 38) A third of the establishments reporting in Atlanta said that they spent less than $250 for frozen proc- essed sea food during the preceding twelve months. The figures ranged upward to $100,000 and over, with the median coming at $1+50. Five eighths of the profit-making establish, ents which expressed an opinion, considered frozen processed sea food more profitable than other high protein foods. Government Inspection of Frozen Processed Sea Food - Awareness, Effect, and Attitudes (Tables 39, ^0, ttl, k2) All but 15 per cent of the establishments in Atlanta were aware that they could buy frozen processed sea food, which had been inspected or graded by the United States Government. Of those who were unaware, a small number said they would buy more sea food if Government inspected sea food were available. Most said either that they did not know or would buy about the same amount. Of the establishments aware that they could buy Government inspected or "graded sea food, almost all had bought some. When purchasers were asked if the inspection had affected the amount of frozen processed sea food which they bought, 6 per cent said the in- spection had caused them to buy more. H. Nonusers of Frozen Processed Sea Food; Cold Storage Facilities (Tables U3, kh, h5) Most nonusers in Atlanta said they had never bought frozen processed sea food with the main reason givep being that they sold little or no fish. Atiout one sixth of the Atlanta establishments who never had used frozen processed sea food said that they did not have suitable cold storage facilities. In oth'^r cities, though, this reason was not often given. Findings regarding cold storage facilities among nonusers in Atlanta may be summarized as follows: Total Nonusers of Frozen Processed Sea Food 100 Have cold storage facilities 56 Don't use sea food at all Y! Use sea food, but not frozen processed sea food 19 No cold storage facilities \ii^ DETAILED FINDINGS Table 1 DID THE ESTABLISHMEMT BUY SEA FOOD IN THE PRECEDING TWELVE MONTHS? According to Type of Establishment and Sales Volume Total Establishments Yes, bought sea food Bought frozen processed sea food Bought frozen processed fish Bought frozen processed shellfish Bought portions Total (2^3) i 100.0 82.4 72.3 26.7 Type of Establishment Institutions (76) Sales Volume Public Eating Places Less Than $10,000 (11^) $10,000- 39,999 (6s) $40,000- 99,999 (32) $100,000 and Over (167) (35) i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 78:0 97.9 77.3 84.5 86.7 89.6 68.0 51-3 51.0 22.3 88.3 73.1+ 29.8 42.6 60.3 45.9 25.8 20.1 80.0 59.1 49.1 25-5 ^2-3 68.3 70.0 h3.3 85.1 70.1 80.6 32.8 No, did not buy sea food 17.6 22.0 2.1 22.7 15.5 13-3 10.4 Table 2 DID THE ESTABLISHMENT BUY FROZEM PROCESSED SEA FOOD IN THE FRECEDIMG TWELVE MOHTHS? According to Type of Establishment and Sales Volume Total Establishments Purchasing Sea Food in Preceding 12 Months Yes, bought frozen processed sea food No, did not buy frozen processed sea food Type of Public Eating Places (129) Establishment Institutions (7h) Sales Volume Total Less Than $10,000 (91) $10,000- 39,999 (52) $40,000- 99.999 (29) $K;0,ooo and (203) (31) i i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 100.0 87.9 87.1 90.2 78.0 9lt.6 96.2 95-0 12.1 12.9 9.8 22.0 5.1+ 3.8 5.0 Table 3 FROZEN PROCESSED FISH BOUGHT IN NOVEMBER, 1958 - HOW PROCESSED BEFORE PUBCHASE According to Sales Volume Total Users of Frozen Processed Fish Carp Raw Catfish Breaded Fillets Breaded fillets Raw Total Fillets .5 Cod Breaded 1.1* Fillets 5.h Cooked and breaded .9 Breaded fillets 2.8 Raw .5 Flounder li4.2 •■3 .9 Less $1*0,000 Than $10,000- and $10,000 39,999 Over (lUl) (51*) (38) (1.9) i i i i 100. 0» 100.0 100.0 100.0 1.1 1.1 6.1 2.2 k.6 - 9.2 5-7 - 2.3 k.6 i.h 9.2 1.1 20.5 5.7 2.3 Total Less $1*0,000 Than $10,000- and $10,000 39,999 Over Haddock Breaded 5.2 3.1* 1*.6 5.7 Fillets 18.9 11*. 6 7.7 25.0 Steaks .5 - 1.5 - Cooked a .nd breaded .9 - - 2.3 Breaded fi llets 1.1* - - 3.1* Raw .5 1.1 - - Halibut Fillets 5.7 3.'* 6.2 5.7 Steaks 1.1* - - 3.1* Raw .5 1.1 - - Lake Perch Raw .5 - 1.5 - Mackerel Fillets 12.3 12.1* 6.2 12.5 Steaks 1.1* - l*.6 - Raw 1.1* 2.2 - 1.1 *Denotes that percentages might add to more than the total because of more than one reply to a question. Table 3 (Contd. ) FROZEN PROCESSED FISH BOUGHT IN NOVEMBEB, 1958 - HOW PROCESSED BEFORE PURCHASE (Continued) According to Sales Volume Less $40,000 Than $10,000- and $10,000 39,999 Over Less $1*0,000 Than $10,000- and $10,000 39,999 Over Mullet Fillets .9 1.1 - 1.1 Raw 1.9 l*.5 - - Ocean Perch Breaded .5 1.1 - - Fillets 70.8 65.2 75.1* 1*8.9 Cooked and breaded -5 1.1 - - Breaded fi nets 3.8 3.1* 1.5 It. 5 Raw .5 - - 1.1 Red Snapper Fillets 2.8 2.2 - l*.5 Raw .5 - 1.5 - Salmon Fillets 1.4 - - 3. It Steaks 5.2 - 6.2 8.0 Sea Bass Fillets Smelts Fillets Sole Fillets Swordf ish Steaks Trout Fillets Raw Whiting Steaks Raw 3.1 .5 .9 1*.2 2.8 .5 .5 1.1 3. It l*.6 i*.6 1.1 2.3 10.2 3.h 1.1 Table 4 QUAMTITY OF FROZEN PROCESSED FISH BOUGHT Dl NOVEMBER, 1958 Average Number of Pounds Total All User Pounds Establishments Establishments Carp Raw h^ (b) 1*5.0 Catfish Fillets (a) - - Cod Breeided 300 •7 100.0 Fillets 2,233 5.2 171.8 Cooked and breaded 112 (b) 56.0 Breaded fillets 120 (b) 20.0 Raw (a) - - Flounder Breaded k (a) 4.0 Fillets l,70lt 1*.0 56.8 Breaded fillets 266 .6 38.0 Raw 13 - 6.5 Haddock Breaded 7,719 17-9 701.7 Fillets 13,728 31.9 31^3.2 Steaks 8 (a) 8.0 Cooked and breaded 112 (b) 56.0 Breaded fillets (a) - - Raw - - - Halibut Fillets 1,560 3.6 130.0 . Steaks (a) - - Raw - - Lake Perch Raw 100 (b) 100.0 Mackerel Fillets 1 Cc) 39,078 90.7 1503.0 Steaks 1,250 2.9 416.7 Raw - - - Average Number of Pounds Total Pounds All Establishments User Establishments Mullet Fillets Raw 525 240 1.2 .6 262.5 60.0 Ocean Perch Breaded Fillets Cooked and breaded Breaded fillets Raw 12 15,990 200 166 10 (a) 37.1 ■ 5 (b) (a) 12.0 106.6 200.0 20.8 10.0 Red Snapper Fillets Raw 98 115 (b) 16.3 115.0 Salmon Fillets Steaks (a) 3'^9 .8 31.7 Sea Bass Fillets 100 (b) 50.0 Smelts Fillets ItO (b) 4o.o Sole Fillets (a) - - Swordflsh Steaks 149 (b) 16.5 Trout Fillets Raw 300 ^5 .7 (b) 50.0 45.0 Whiting Steaks Raw 51 360 ^^^ 51.0 60.0 (a) Purchases were not reported in quantities large enough to compute meaningful figures. (b) Less than half a pound, (c) Includes Spanish mackerel; one hotel bought a large quantity. 10 Table 5 SATISFACTION OR DISSATISFACTION WITH FREPREPARATION OF FROZEN PROCESSED FISH Total Users (1) Total Purchases of Cod Prefer more prepreparation of cod Prefer less prepreparation of cod Prefer prepreparation as it is No answer Total Purchases of Flounder Prefer more prepreparation of flounder Prefer less prepreparation of flounder Prefer prepreparation as it is No answer Total Purchases of Haddock Prefer more prepreparation of haddock Prefer less prepreparation of haddock Prefer prepreparation as it is No answer 100.0 88.0 12.0 100.0 95.0 5.0 100.0 98.3 1-7 Total Purchases of Mackerel Prefer more prepreparation of mackerel Prefer less prepreparation of mackerel Prefer prepreparation as it is No answer Total Purchases of Ocean Perch Prefer more prepreparation of ocean perch Prefer less prepreparation of ocean perch Prefer prepreparation as it is No answer Total Users (1) i 100.0 96.9 3'1 100,0 3B.1 1.9 (1) The percentages shown in the body of the table are computed on the total number of purchases of each species of fish. Many users bought more than one species. Some establishments also bought a species prepared in two different ways. For example, haddock fillets and haddock steaks. This was courited as two purchases of the species. Because purchases of many species were few in number, the species are not included in the table. 11 Table 6 SATISFACTION AND DISSATISFACTION WITH qjALITY AND CONDITION OF FROZEN PROCESSED FISH Total Total Users of Frozen Processed Fish, November, 1958 (lltl) Satisfied Dissatisfied No answer Table 7 PACKAGE SIZES OF FROZEN PROCESSED FISH BOUGHT IN NOVEMBER, 1936 AND AVERAGE NUMBER OF SERVINGS PER POUND(l) Total Purchasers of Flounder Fillets 1 pound packages 5 pound packages 10 pound packages 20 poxind packages No answer 100.0 6.7 36.7 13.3 13.3 30.0 Total Purchasers of Mackerel Fillets 89.6 1-7 Total Purchasers of Haddock Fillets 100.0 8.7 1 pound packages 12.5 3 pound packages 2.5 5 pound packages 62.5 20 pound packages T.5 30 pound packages 2.5 50 pound packages and over 7.5 No answer 5.0 Average nxiraber of servings per pound 3.^ 3 pound packages 5 pound packages 10 pound packages 25 pound packages 50 pound packages and over No answer Total Purchasers of Ocean Perch Fillets Packages less than 1 pound 1 pound packages 2 pound packages 3 pound packages 5 pound packages 6 pound packages 10 pound lockages 20 pound packages 30 pound packages 33 pound packages 36 pound packages No answer Average number of servings per pound (1) The table shows figures for those species and types of prepreparation which occur most often in the city. Sometimes figures are shown for package sizes but not average number of servings per pound. In these cases the data on servings per pound is limited. The percentages in the body of the table are bftt-ed on the number of establishments which bought one species of fish, preprepared in one manner. 100.0 7.6 7.6 50.0 11.6 11.6 11.6 100.0 1.3 8.0 1.3 3.3 60.7 .7 13.3 2.0 2.7 1.3 .7 k,k Table 8 SATISFACTION AMD DISSATISFACTION WITH TYPES AND SIZES OF FROZEN PROCESSED FISH PACKAGES Total Total Users of Frozen Processed Fl sh, November, I958 ( 1I4-I ) Satisfied Dissatisfied Don ' t know No answer 100.0 88.5 1.2 9-5 Total Less Than $10,000 $10,000- 39,999 $1*0,000 and Over (11*1) (51^) (38) ('♦9) t i i i 100.0 100.0 100.0 100.0 7-0 11.2 6.2 SA 3-3 20.7 8.3 47.9 12.8 It.? lit. 6 6.7 58.5 It. 5 21*. 6 6.2 56.8 6.2 It. 5 23.9 11.4 30.7 26.1 10, 4 85 ? 1,2 12.8 1.0 70.6 Table 9 PERCENTAGE OF FROZEN PROCESSED FISH SERVED FRIED, BROILED, BAKED, AMD IN OTHER WAYS According to Sales Volume Total Users of Frozen Processed Fish Establishments Serving Fried None fried 1 - ll** 15 - M 35 - 6^ 65 - 81*^ Over 81*5^ Don't know, no answer, refused Average percentage served Establishments Serving Broiled None broiled 1 - Xki, 15 - 3H 35 - 61*56 65 - Shi, Over 81*5^ Don't know, no answer, refused Average percentage served Establishments Serving Baked None baked 1 - li*5t 15 - ■i>*1' 35 - 61*56 65 - &•*$ Ovf-r &kj, D' ',''t kriow . no answer, refused A rrage "■ rcentage served , jlishm' ts Serving in Othej Ways .one in other ways 1 - It- 15 - ; '56 35 - 6-^ 65 - 8;.«(, Over 81*5(1 Don't know, no answer, refused Average percentage served 13 70.6 51*. 9 7-0 9-5 11.6 1,7 2.5 12.8 13-9 58 12 7 7 I* 1* 1* 14, 3.1 94.1. 1.1 4.5 74.0 67.7 4.6 1.5 18.5 1-5 6.2 12.0 87.7 4.6 1.5 6.2 1-9 67.4 42.1 3.4 17.1 10.2 1.1 26.1 14.3 66.5 83.1 75.4 1*3.3 1.2 - - 3.4 7-9 3.4 7.7 12.5 8,3 3-'* 9.2 12.5 .4 - - 1.1 2.9 5.6 1.5 1.1 12.8 t.5 6 2 ^'i . 1 15-'' 73 9 26.1 Table 10 FBOZEH PROCESSED SHELLFISH BOUGHT IN NOVEMBER, 1958 HOW PROCESSED BEFORE PURCHASE Total Total Users of Frozen Processed Shellfish (103) Total Clams Raw; clean Crabs Cooked Breaded Cooked and breaded Cooked and deviled Cooked and shredded Breaded rolls Deviled and stuffed Crab meat - shelled and debellied, frozen and canned Raw; whole, clean Lobster Cooked Breaded Cooked and shredded tails Cleaned and deheaded tails Raw; whole, clean 100.0* 6.0 3.0 1-5 1-5 1-5 • 5 1. 3- 5. 12. 3.0 .5 .5 k.o 11.0 Oysters Breaded Canned Raw; clean, shelled Scallops Breaded Raw; clean, shelled Shrimp Cooked Breaded Cooked and breaded Deheaded, raw in shells Broken pieces Raw; clean, deheaded, shelled and deveined 11.0 • 5 21.0 5-5 22.0 3. 2 1 2 33.5 ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 14 Table 11 QUANTITY or FROZEN PROCESSED SHELLFISH BOUGHT IH NOVEMBER, 1958 Total Pounds Average Nujiber of Pounds All Establishments User Establishments Clams Raw; clean Crabs Cooked Breaded Cooked and breaded Cooked and deviled Cooked and shredded Breaded rolls Deviled and stuffed Crab meat - shelled and debellied, frozen and canned Raw; whole, clean Lobster Cooked Breaded Cooked and shredded tails Raw; whole, clean Oysters Breaded Canned Raw; clean, shelled Scallops Breaded Raw; clean, shelled Shrimp Cooked Breaded Cooked and breaded Deheaded, raw in shells Broken pieces Raw; clean, deheaded, shelled and de veined 1,631 1,080 2.5 (a) 600 l.k Ca) - 12 (b) (a) - 168 (b) 2,U28 5.6 2,318 5.1* 225 .5 (a) . 12 (b) 14,082 32.7 1,18U 2.7 (a) - 3,028 7.0 3,080 7.1 '*,303 10.0 150 (b) 8,12U 18.8 667 1.5 310 .7 120 .3 13,011 30.2 135.9 180.0 200.0 12.0 2I+.O 220.8 92.7 37.5 12.0 61^0.1 53.8 72.1 280.0 97.8 25.0 75.2 133.3 103.3 30.0 194.2 (a) Purchases were not reported in quantities large enough to ccrxpat: meaningful figures. (b) Less than half a pound. 15 Table 12 SATISFACTION OR DISSATISFACTION WITH FREFREPARATION OF FROZEN PROCESSED SHELLFISH Total Purchases of Crabs Total Users (1) i 100.0 Prefer more prepreparation of crabs Prefer less prepreparation of crabs Prefer prepreparation as it is Total Purchases of Lobster Prefer more prepreparation of lobster Prefer less prepreparation of lobster Prefer prepreparation as it is Total Purchases of Oysters Prefer more prepreparation of oysters Prefer less prepreparation of oysters Prefer prepreparation as it Is No answer Total Purchases of Scan ops Prefer more prepreparation of scallops Prefer less prepreparation of scallops Prefer prepreparation as it is Total Purchases of Shrimp Prefer more prepreparation of shrimp Prefer less prepreparation of shrimp Prefer prepreparation as it is Total I'l-e'-H :i : jco.n iC.O 5 99-5 93.9 6.2 (l) The percentages shown in the body of the table are computed on the total number of purchases of each species of shellfish. Many establishments bought more than one species. Some estab- lishments also bought a species prepared in two different ways. For example, shrimp breaded and shrimp cooked. This was counted as two purchases of the species. Because pxirchases of some species — clams, abalone, and others-- were few in number, the species are not included in the table. 16 Table 13 SATISFACTION AND DISSATISFACTION WITH QUALITY AND CONDITIQW OF FROZEN PROCESSED SHFLLFISH Total Users of Frozen Processed Shellfish, November, 19^8 Satisfied Dissatisfied No answer Total (103) i 100.0 95.0 1.5 3-5 Table 14 PACKAGE SIZES OF FROZEN PROCESSED SHELLFISH BOUGHT IH NOVEMBER, 1958 AMP AVERAGE HTMBEB OF SERVIMGS PER POUMD(I) Total Purchasers of Crabs Raw 1 pound packages 2 pound packages 3 pound packages 5 pound packages 12 pound packages No answer Total 100.0 20.0 12.0 16.0 16.0 h.O 32.0 Total Purchasers of Oysters - Raw Packages less than 1 pound 1 pound packages 3 pound packages k pound packages 5 pound packages No answer Total 100.0 Ik. 7. ?• 50. 7. Ik. Total Purchasers of Lobster - Raw 1 pound packages 5 pound packages 8 pound packages 17 pound packages 50 pound packages and over No answer 100.0 k. 5 kO. 9 k 5 13. 7 31. ■9 k. .5 Total Purchasers of Oysters - Breaded 1 pound packages 3 pound pa,ckages k pound packages 5 pound packages 10 pound packages No answer 100.0 9.1 27.3 13.6 27.3 13.6 9.1 (1) The table shows figures for those species and types of prepreparatlon which occur most often in the city. Sometime': figures are sr^O'^-r, for package oizes bul not average number of servings per pound. lii these cases the data on servings per pound is limited. The percentages in the hody of the iabl-- are bT.?ed on the nuuiher of establlEhae.uts which bought, one spo-iea of shellfish., preprep=ired in one manner. 17 Table 14 (Contd.) PACKAGE SIZES OF FROZEM PROCESSED SHELLFISH BOUGHT IN NOVEMBER, 1958 AND AVERAGE NUMBER OF SERVIMGS PER POUND(I) "" (Continued) Total Total Purchasers of Scallops - Raw 1 pound packages 2 pound packages 5 pound packages No answer Total Purchasers of Shrimp - Breaded 1 pound packages 2 pound packages 3 pound packages h pound packages 5 poimd packages 6 pound packages 8 pound packages 10 pound packages 50 pound packages and over 100.0 U.I* 6.8 77-2 4.6 100.0 3-7 5.6 25.0 16.6 37.9 5.6 .9 2.8 1-9 Total Purchasers of Shrimp - Raw 2 pound packages 3 pound packages 5 pound packages 6 pound packages 18 pound packages 30 pound packages 50 pound packages and over No answer Average number of servings per pound Total i 100.0 7.4 3.0 71.6 1.5 h.^ 3-0 3.0 Average number of servings per pound 2.5 (1) The table shows figures for those species and types of prepreparation which occur most often in the city. Sometimes figures are shown for package sizes but not average number of servings per pound. In these cases the data on servings per pound is limited. The percentages in tl« body of the table are based on the r.umber of establishments which bought one specie?: of pbellFish, preprepared in one manner. 18 SATISFACTION AND DISSATISFACTION WITH TYPES AND SIZES OF FR02>EN PROCESSED SHELLFISH PACKAGES Total Users of Frozen Processed Shellfish Satisfied Dissatisfied No answer (103) 100.0 98.5 1.0 .5 Table 16 PERCEMTAgE OF FROZEB PROCESSED SHELLFISB SERVED FRIED, BROILED, BAKED, AKD IN OTHER WAYS Total Total Total Users of Frozen Total Users of Frozen Processed Shellfish (103) 100.0 Processed Shellfish (103) 100.0 Establi Rhmpntp Serving Fried Establishments Serving Baked None fried 1-5 None baked 66.0 1 - Ihi 1.5 1 - 14* 5.0 15 - -iH 2.5 15 - 3^+* 10.0 35 - &** 17.0 35 - o>ii 2.C 65 - Bhi 22.0 65 - 34* - Over Shi 39.0 Over 84* • 5 Don't know, no answer, refused 16.5 Don't know, no answer, refused 16.5 Average percentage served 73. 5 Average percentage served Average percentage served 6.6 Average percentage served Percentages, other than average percentages, are based on totEil establishments interviewed. Average percentages are computed by assigning the cases in any one of the six intervals to the mid- point of the interval, and taking an average of all the cases. 19 5-1 Establishments Serving Broiled Establishments Serving in Other Ways None broiled 64.5 None in other ways 59-0 1 - 14* 3-5 1 - 14* 2.0 15 - 34* 10.0 15 - 34* 15-5 35 - 64* 4.5 35 - 64* 5.0 65 - 84* 1.0 ^5 - ** - Over 84* - Over 84* 2.0 Don't know, no answer, refused 16.5 Don't know, no answer, refused 16.5 9.9 Table 17 TYPES OF PORTIONS BOUGHT IN NOVEMBER, 1958 According to Type of Establishment Table 18 gJANTITY OF PORTIONS BOUGHT IK NOVEKBER, 19^8 Average Number of Pounds Total Users of Portions Cooked - breaded Cooked - plain Uncooked - breaded Ifticooked - plain Total Eating Places Institutions (65) (33) (32) i i i 100.0* 100.0 100.0 27.8 20.2 42.5 5.2 5.3 5.0 Ul.7 45.6 35.0 1*0.7 47.0 30.0 Cooked - breaded Cooked - plain Uncooked - breaded Uncooked - plain Total All User Poiinds Establishments Establishments 2,518 5-8 78. T 186 (b) 31.0 13,661 31.7 284.6 4,051 9.4 86.2 (b) Less than half a pound. ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 20 I Table 19 AMOUMT OF PORTIONS BOUGHT BY ESTABLISHMENTS, AS COMPARED TO THE PREVIOUS YEAR According to Type of Establishment Total Users of Portions Use more now Use about the same Use less now Don ' t know Public Eating Total Places Institutions (65) (33) (32) i i i 100.0 100.0 100.0 13.0 12.0 15.0 74.8 7k. 6 75.0 3-5 2.7 5.0 8-7 10.7 5.0 Table 20 SATISPACTIOH AMD DISSATISFACTION WITH QUALITY AND CONDITION OF PORTIONS Total Purchases of Types of Portions, Movember, I956 Satisfied Dissatisfied No answer Note : Figures are based on total purchases of types of por- tions. Some establishments bought more than one type. Total (75) 100.0 99.2 21 Table 21 IS THE QUALITY OF PORTIONS BETTER THAN THAT OF OTHER FROZEN PROCESSED FISH - FOR WHAT REASONS? Total Users of Portions Say portions better Fresher Uniform controlled serving - always same amount Ease of preparation - saves time, labor Quality Just like them better - brand I buy is better All others Don't know - no answer Portions poorer Poor quality - inferior quality, can't tell what is in them All others About the same Don't know No answer Total (65) i 100.0 22.6* 2.6 1.7 -9 .9 1*.3 h.3 5.2 2.6 2.6 62.6 8.7 .9 Table 22 ADVANTAGES OF USING PORTIONS Total Users of Portions, November, 1958 Size of portions - uniform, controlled serving, the right size service Convenience, ease of preparation - save labor, already prepared Economical - no waste Fast, tiraesaving - quicker to serve, prepare Can control food cost better - know profit No bones Taste better Don't know, no answer Total (65) i 100.0* 35.6 33-9 25.2 20.0 15.6 9-5 .8 .8 ^Denotes that percentages might add to more than the total because of more than one reply to a question 22 Table 23 DISADVANTAGES OF USING PORTIONS Total Users of Portions Not economical - more expensive to buy Portions wrong size - too small Quality not as good - not always sure what' in them Not enough demand - customers do not order No disadvantages Don't know, no answer Total (65) •k 100.0* 15-7 5.2 2.6 1-7 71.3 6.1 Table 24 DO ESTABLISHMENTS THINK CUSTOKEBS PREFER PORTIONS TO OTHER FROZEN PROCESSED FISH - FOR WHAT REASONS? Total Users of Portions Think customers like portions better Uniform controlled servings - always the same amount Attractive - eye appealing Customers order - seem to like them Faster quicker to serve - no waiting No bones - safer for children Economical Don't know - no answer Think customers like portions less Think customers like portions about the same Don't know No answer Total (65) 100.0 27.8* 13.0 7.8 h.J, 2.6 2.6 1.7 1.7 2.6 1*9.6 16.5 3.5 '*Denotes that percentages might add to more than the total because of more than one reply to a question. 23 Table 25 AVERAGE WEIGHT OF PORTIONS AND AVERAGE NUMBER OF SERVINGS PER PACKAGE Total users of portions, Movember, 1958 Average weight of package of portions, in pounds Average number of servings per package Average veight of individual servings, in ounces Average weight of individuax portions, in ounces Note: Average weight of portions does not equal average weight of individual servings since some operators obtained more than one serv- ing from a portion, while other operators used more than one portion for a serving. 65 7.6 32.6 3.7 5.1 24 Table 26 SATISFACTION WITH THF SIZE OF PORTIONS IN A PACKAGE Total Users of Portions Satisfied Dissatisfied Don ' t know, no answer Total (65) i 100.0 91. h 1.7 Table 27 PERCENTAGE OF PORTIOMS SERVED FRIED. BROILED, BAKED, AM) IM OTHER WAYS According to Type of Establishment Total Users of Portions Total (65) 100.0 Average percentage served 61*. T Public Eating Places Institutions (33) 100.0 76.8 (32) 100.0 Establishments Serving Fried None fried 13-9 1-3 37-5 1 - Ikfl, 15 - Ihi 11*. 8 ll*.7 15.0 35 - 6U* 7.0 5.3 10.0 65 - Shi 10.1* 12.0 7-5 Over Qki 53-9 66.7 30.0 1*2.0 Total Users of Portions Public Eating Total Places Institutions (65) (33) (32) i. i i. 100.0 100.0 100.0 Establishments Serving Baked None baked 73.9 85.1* 52.5 1 - l!*;^ ■9 - 2.5 15 - 31*^ 6.1 5-3 7.5 35 - 6hi 1*.3 5-3 2.5 65 - auf, 6.1 1*.0 10.0 Over 81*^ 8.7 - 25.0 Average percentage served 16.3 6.9 Establishments Serv: Lng Broiled None broiled 72.2 77.3 62.5 1 - ll** '*.3 2.7 7.5 15 - ^^i 7.8 6.7 10.0 35 - 6b^ 9-6 9.3 10.0 65 - 81** 2.6 1*.0 _ Over 81** 3-5 - 10.0 Average percentage served 12.1 9.1* 17.2 Establishments Serving in Other Ways None in other ways 1 - lU* 15 - 31** 35 - 61** 65 - 81** Over 81** Average percentage served 100.0 100.0 25 Table 28 DO ESTABLISHMENTS COCK PORTIONS WHILE STILL FROZEN? According to Type of Establishment Total Users of Portions Yes, cook while frozen No, do not cook while frozen No answer Total Public Eating Places Institutions (65) (33) (32) i J i 100.0 100.0 100.0 70. U 73- "t 65.0 26.1 21.3 35.0 3-5 5.3 Table 29 COST OF USING PORTIONS. AS COMPARED TO OTHER FROZEN PROCESSED FISH AND REASONS WHY PORTIONS ARE THOUGHT MORE OR LESS EXPENSIVE Total Users of Portions Say portions more expensive Cost is more for amount of serving Price includes processing and packaging - preprep ration would tend to raise cost Don't know - no answer Portions less expensive Less or no waste labor saving - requires no preparation Uniform controlled servings Time saving Goes further - more servings from package Can control food costs better - know your profit Don ' t know - no answer About the same Don't know No answer ♦Denotes that percentages „,,ght add to „ore than the total heca.se of „>ore than one reply to a question. Total (65) i 100.0 16.5 6.1 34.8* ypi 6.1 6.1 5.2 3.5 2.6 lt.3 35.6 12.2 .9 26 Table 30 HHEM ORDERING PORTIONS FROM SUPPLIERS, DO ESTABLBHMEMTS SPECIFY THE KIKD OF FISH? According to Type of Establishment Total Users of Portions Specify kind of fish Do not specify kind of fish Public Eating Total Places Institutions (65) (33) (32) i i i 100.0 100.0 100.0 95-7 9'*.7 97-5 "t.S 5-3 2-5 Table 31 WOULD THE ESTABLISHMENTS LIKE TO HAVE OTHER PORTIOM CONTROLLED SEA FOOD ITEMS NOT NOW AVAILABLE? According to Type of Establishment Total Users of Frozen Processed Sea Food Yes, would like other items No, would not like other items Don ' t know Public Total Eating Places Institutions (180) (112) (68) i i i 100.0 100.0 100.0 1-9 1-3 3.6 88.8 88.2 90.1* 8.3 9.6 l*.8 1.0 • 9 1.2 Table 32 REASONS ESTABLISHMEHTS DID MOT B'Jt PORTIONS DURING NOVEMBEa, 1958 Total Total Estatlisfcitients Usirig Pjczen Proccsj:: Sea Food, but Not Portion (115) t 100.0* WAS PRICE A REASON ESTABLISHMENTS DID NOT BUY PORTIONS? Too expensive - chet^per to use fresh firii. cheaper to prepare ourselves Serve other typer - perch, shrimp, halibut, etc., other types Ejore popular Sell, serve little or no fish - no aemani, calli for it Prefer to prepare own - rnther bread rr.y owe. do not liKe way it nrust be cooked, prefer own methods Size of portions - prefer to cut own portions, want, larger portions, get more with other kinds Q-ality not as good - doesn't meet our quality st-ii^d-irds, can't tell what is in it Use fresh fish - prefer fresh fish Dli^like flavor - fresh fish has more flavor, no taste to portion controlled sea foods Don't like them so wouldn't serve them Just opened the restaurant - don't know- what we will handle Not attractive - not eye appealing No particular reason - just didn't Wanted to change menu - try something -different Co-Tipany makes the rules - policy against it Didn't know it was available All others Don't know, no answer 29.'* 25.9 17. e 11.7 10.7 7.6 6.6 3-0 2.5 1.5 1.5 1.0 1.0 • 5 .5 1.5 3.6 Total Non-.-cers Who Did Not Volunteer Prii^e aG a Reasor: yes. pri'-^e was a reason No, price rfM^ not & reason No .answer * lOP. ."/ 19.1- 66.9 13-7 ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 28 Table 33 TYPES OF SUPPLIER PROVIDING FROZEN PROCESSED SEA FOOD TO ESTABLISHMENTS According to Sales Volume Total Less Than $10,000 $10,000- 39,999 $1+0,000 and Over Total Users of Frozen Processed Sea Food (180) (73) (50) (57) ± ± i ± 100.0* 100.0 100.0 100.0 Sea food processors 2.9 - - 8.i+ Sea food wholesalers 72.1 72.6 75.0 69.2 Frozen food distributors 19.9 17.1 11. U 29.9 All other, grocery stores, supermarkets 6.1+ 10.3 6.8 1.9 No answer 2.2 6.8 ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 29 Table 34 DISTANCE OF ESTABLISHMENT FROM MAIN SUPPLIER OF FROZEN PRCXIESSED SEA FOOD According to Location Total Users of Frozen Processed Sea Food Less than 10 miles 10 - 50 miles 51 - 100 miles More than 100 miles Don't know No answer Out of In Central Central Business Business Total District District (180) {Ikk) (36) i ± i 100.0 100.0 100.0 77.6 75.8 83.8 Ik.k 17.6 3.0 ■ 3 .h - 1.9 - 8.8 3-9 >i.9 - 1-9 1.3 U.U 30 Table 35 FREQUENCY OF DELIVERIES OF FROZEN PROCESSED SEA FOOD According to Type of Establishment and Sales Volume Total Users of Frozen Processed Sea Food Every day 2 - i* times per week Once a week 2-3 times per month Once a month Less than once a month Type of Public Establishment Sales Volume Less $1+0,000 Eating Than $10,000- and Total Places Institutions $10,000 39,999 Over (180) (112) (68) (73) (50) (57) i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 8.0 9.2 lt.8 1.7 12.5 11.2 26.6 33.6 7.2 14.6 26.1 1*0.2 1+5.8 k'^.O 48.2 50.4 47.7 39.3 9-9 l.h 16.9 17.1 5.7 5.6 h.3 1.3 13.3 7.7 2.3 2.8 3-9 2.6 7.2 5.1 5.7 .9 Don ' t know, no answer 1.3 2.1+ 3A 31 Table 36 CAN SUPPLIERS OF FROZEN PROCESSED SEA FOOD IMPROVE SERVICES TO ESTABLISHMENTS? According to Sales Volume Total Users of Frozen Processed Sea Food Yes, can improve services No, cannot improve services Total Less Than $10,000 (73) $10,000- 39,999 (50) $40,000 and Over (180) (57) i i i i 100,0 100.0 100.0 100.0 3-5 2,6 5.7 2.8 91*. 6 95.7 9''.3 93-5 Don't know 1.6 I.7 - 2.8 No answer .3 - - .9 32 Table 37 AMOUMT SPENT FOR FROZEN PROCESSED SEA FOOD DURIMG PRECEDING TWELVE MOHTHS According to Sales Volume Total Users of Frozen Processed Sea Food Spent under $250 $250 - 499 $500 - 999 $1,000 - 2,1+99 $2,500 - 4,999 $5,000 - 9,999 $10,000 - 14,999 $15,000 - 29,999 $30,000 - 49,999 $50,000 - 99,999 $100,000 and over Total Less Than $10,000 $10,000- 39,999 $40,000 and Over (180) (73) (50) (57) i i i i 100.0 100.0 100.0 100.0 33-7 20.2 18.2 10.4 56.1 21.2 12.1 7.6 14.6 27.1 35.^ 8.3 20.0 10.0 7.5 17-5 7.2 7.2 1.9 .6 3.0 14.6 22.5 10.0 7.5 2.5 2.5 33 Table 38 FROFITABILITY TO ESTABLISHMEMTS OF FROZEN PROCESSED SEA FOOD AND OTHER HIGH PROTEIN FOODS According to Sales Volume Total Users of Frozen Processed Sea Food Say sea food more profitable than other high protein foods Say beef more profitable than sea food Say all foods the same In profitability Say pork more profitable than sea food Say miscellaneous other foods more profitable than sea food Nonprofit establishments Don't know No answer Less $lfO,000 Than $10,000- and Total $10,000 39,999 Over (180) (73) (50) (57) i i i i 100.0* 100.0 100.0 100.0 17.3 17.1 22.7 13.1 8.3 5-1 9.1 11.2 1.0 - - 2.8 .6 1.7 - - • 3 .9 - - 23 A 29.9 21.6 17.6 36.6 31.6 31.8 45.8 12.5 13-7 lit. 8 9-3 ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 34 Table 39 DO THE ESTABLISHMENTS KNOW THEY CM BUY GOVERJJMEMT INSPECTED OR GRADED FROZEN PROCESSED SEA FOOD? According to Type of Establishment Total Users of Frozen Processed Sea Food Yes, know they can No, do not know they can Public Eating Total Places Institutions (180) (112) (68) i i i 100.0 100.0 100.0 81*. 6 83.0 89.2 15. »* 17.0 10.8 35 Table 40 DO THE ESTABLISHMEHTS BUT GOVERNMEHT IWSPECTED OR GRADED FROZEN PROCESSED SEA FOOD? According to Type of Establishment Total Establishments Knowing Government Inspected or Graded Frozen Processed Sea Food Was Available Yes, do buy No, do not buy Total (153) 100.0 97-3 Public Eating Places Institutions (92) (61) i 1 100.0 100.0 98.it 9J+.6 No answer 2.7 1.6 ^.h 36 Table 41 REASONS ESTABLISHMEMTS BUY GPyERNMENT IMSPECTED OR GRADED FROZEN PROCESSED SEA FOOD According to Type of Establishment Total Purchasers of Government Inspected or Graded Sea Food Government inspected foods are safe - pure, fresh, clean, no germs or disease Best quality - use better products, more uniform quality Only type available - it ' s all inspected, that ' s what supplier carries Public demands it Easy to handle - easy to serve, ready to cook, portion controlled More economical Company demands that it ' s bought Prefer Government inspected - wouldn't buy any other All others Don't know, no answer Total Public Eating Places Institutions (150) (91) (59) ± i i 100.0* 100.0 100,0 35.8 33.7 hx.k 33-5 31.0 1(0.0 21.8 2.7 25-7 3-7 11.4 2-3 1.6 .8 1.6 1.6 1.4 2.9 .1+ - l.k 1.2 1.1 1.1+ 10.9 11.8 8.6 ♦Denotes that percentages might add to more than the total because of more than one reply to a question. 37 Table 42 Table 43 HAS GOVERNMEMT IMSPECTION AFFECTED THF AMOUHT OF FROZEN PROCESSED SEA FOOD BOUGHT 3Y THE ESTAELI3HMEWT? According to Type of Establishment IF GOVERNMENT INSPECTED OR GRADED FROZEN PROCESSED SEA FOOD WERE AVAILABLE WOULD THE ESTABLISHMENT BUY MORE OR LESS? Total Users of Government Inspected Frozen Processed Sea Food Buy more Buy about the same Buy less Don't know No answer Total Public Eating Places Institutions (150) (91) (59) i i i 100.0 100.0 100.0 5.8 4.8 8.6 79-8 78.1 84.3 14.0 .k 17.1 5.7 1.4 Total Establishments Not Know- ing Government Inspected or Graded Frozen Processed Sea Food Was Available Say they would buy more Say they would buy less About the same Don't know No answer Total (27) 100.0 12.5 33-3 45.9 8.3 38 Table 44 PREVIOUS USE OF FROZEN PROCESSED SEA FOOD BY HONUSEBS AND REASONS FOR STOPPING USE OR FOR NEVER USING Total Honusers of Frozen Processed Sea Food Total (63) 100.0 Have served frozen processed sea food before No demand - didn't sell enough, no volume, customers prefer other foods Lacked flavor - own prepared fish has better flavor k.2 i^h Have not served frozen processed sea food before Sell little or no fish - no demand, call for it, not in that business No storage facilities - no freezer Use fresh fish - prefer to serve fresh fish, fresh fish available all year Unable to handle preparation - no equipment, not enough room, no time, would need extra help Like taste, freshness of fresh fish - don't trust frozen food, fresh fish tastes better, some frozen is kept too long Don ' t know, no answer 93.3* 61*. 7 16.0 8,4 6.7 5.0 1.7 Don ' t know 2.5 *Denotes that percentages might add to more than the total because of more than one reply to a question. 39 Table 45 DO ESTftBUSKMEOTS HAVE COU STORAGE FACILITIES FOR KESPIN3 FROZEK PRXE3SED SEA FCCC-? According to Type of Estatlishmerit and Sales Volume Total Establishments Yes, have cold storage facilities Nc, do not have cold storage facilities No answer Total (2!*3/ 100 -C 83-3 l6.£ Tyoe of EstablishmenT Institutions (76; Sales Volume PuDllc Eating Places Less Than $1C,00C. (IIU) $10, oo:- 39.. 99= (62; $1*0,000- 99,000 (32) 5100,000 anc Over (ib-^; U^' * * i 4 i % 100.0 100.0 100. c 100.; lOO.C 100. r 82.2 87.2 78.4 81.8 93-3 91.0 17.2 12.6 21.6 18.2 6.7 6.0 3.0 Average capacity, in cubic feet 52.5 35.3 100.9 29.2 21.0 1*2.8 (a) (a) Too few cases tc compute an average. 40 Table 46 DO ESTABLISHMENTS HAVE COLD STORAGE FACILITIES FOR KEEPING FROZEN PROCESSED SEA FOOD? According to Nonusers of Sea Food and Users Not Using Frozen Processed Sea Food Total Users Not Using Nonusers Frozen of Processed Sea Food Sea Food Total Nonusers of Frozen Processed Sea Food (63) Yes, have cold storage facilities No, do not have cold storage facilities 100.0 55.5 42.8 i 1 63.9 36.1 37.0 18.5 26.9 15.9 No answer 1.7 1.7 41 DISTRIBUTION OF SAMPLE (Tables a through i contain classification data regarding operations of the establishments) Table a TOTAL RECEIPTS FROK MEAL^ SERV'Er) D3IHG IPT OH LAST FI3CAI YEAf. According to I'ype of Establisiiaienl TotaJ EstafcllsnaectT Total Receipts Less tnar. $1C,00C $10,00C - 39,999 $^C,OOC - 99,999 $10C,00C and over Putllc Eating Total Places te 5tltutiO.'..« (2.3; (16-; (7^.- % i i IOC . G 100.0 100. C '♦5.1 1.3.1 52.2 25.5 26.1 23. « 13.9 15.9 13. s 15.5 16.9 10. 6 42 Table b AMOUNT ESTABLISHMEMTS SPEMT FOB FOOD DURING PREVIOUS TWELVE MONTHS According to Type of Establishment and Sales Volume Total Establishments Spent iinder $1,000 $1,000 - 2,1+99 $2,500 - 4,999 $5,000 - 9,999 $10,000 - iij-,999 $15,000 - 29,999 $30,000 - U9,999 $50,000 - 99,999 $100,000 - 2^9,999 $250,000 and over Type of Public Establishment Sales Volume Less $100,000 Eating Than $10,000- $40,000- and Total Places (167) Institutions (76) $10,000 (111*) 39,999 (62) 99,999 (32) Over (243) (35) i i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 100.0 7.2 10.0 « 13.7 _ _ . 17.0 22.8 2.0 30.4 4.3 - - 10.4 8.5 I5.h 19.0 2.2 _ - 18.6 14.4 28.6 24.3 19.6 9.4 - 14.2 12.1 19.2 5.3 41.4 4.9 4.8 11.4 11-3 11.6 7-3 23.9 14.3 _ 10.4 10.8 9.6 8.6 57.1 l4.4 3.2 2.3 5.8 - - 14.3 14.4 4.4 3.9 5.8 - - - 38.0 3-2 3.9 2.0 - - - 28.4 43 Table c PERCKMTAGE OF TOTAL OPERATIHG COST SPEKT FOR FOOD IH PREVIOUS TWEI.VE MOUTHS According to Type of Establishment and Sales Volume Total (243) Type of Public Eating Places (167) Establishment Institutions (76) Sales Volume Less Than $10,000 (114) $10,000- 39,999 (62) $40,000- 99,999 (32) $100,000 and Over Total Establishments (35) i i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Spent under 5* for food 5 - Ihf 15 - zk-f, 25 - 3hf> 7.1 5-7 25.0 7.3 4.6 23.9 6'5 9.7 29.0 3^8 9.0 28.2 21.2 24.3 7.7 7-7 25.0 35 - kkf, h5 - ^H 55 - Skf, 65 - iH 24.3 14.3 3.7 28.5 16.5 9.7 6.5 16.1 16.7 15.4 6.4 27.3 12.1 7-7 30.7 68.8 75 - &*% 85 - 9>*i 95 - lOOjt 17.1 2.1 .7 17.4 1.8 16.1 3.2 3.2 17.9 1.3 1.3 12.1 3-0 46.2 6.2 44 Table d AVERAGE NUMBEK OF MEALS SERVED B'l! ESTABLISHMENTS According to Type of Establishmenr, and Sales Vc.lume Total Type of Establishment Public Eating Places Institutions Sales Volume Less Than $10,000- $40,000- $10,000 39,999 99,999 100 , 0.'>0 Total Establishments 21*3 167 Hit 62 32 35 Average Number of Main Meals Served Midday, weekdays Sea food meals Midday, Saturdays and Sundays Sea food meals Evening, weekdays Sea food meals Evening, Saturdays and Sundays Sea food meals 176 26 100 13 87 I4 81 11 .28 ?3 297 kc .07 17 81 92 15 71 9 86 Ik 6k 1 89 . 8 198 213 30 3»? 39 21 1 9k 7 9^* 13 39':' 72 Ik 2 81 12 9k 23 342 52 13 1 66 8 73 15 354 52 ** Less than one half meal. 45 Table e AVERAGE PRICE PER MEAL SERVED According to Type of Establishment and Sales Volume Total Establishments Under $.25 $.25 - .k9 $.50 - .7k $.75 - .99 $1.00 - 1.49 $1.50 - 1.99 $2.00 - 2.49 $2.50 - 2.99 $3-00 - 3.99 $4.00 - 4.99 $5 . 00 and over No answer Nonprofit establishment Type of Public Establishment Sales Volume Less $100,000 Eating Than $10,000- $40,000- and Total Places (167) Institutions (76) $10,000 39,999 (62) 99,999 (32) Over (243) (35) i i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 100.0 •5 .6 _ 1.0 . _ _ 13.2 5.6 40.4 20.1 15.5 . 1.5 20.9 24.9 6.4 3'^'7 14.5 8.3 3.0 23.6 28.7 5.3 21.1 31-9 23.3 17.9 15.3 19.3 1.1 2.6 20.0 33.4 28.4 3.2 4.2 - .5 3.6 1.7 11-9 1.9 2.4 - • 5 - 5.0 6,0 2.1 2.7 - 1.0 - 3.3 7.5 • 5 11.8 7.0 .6 11.0 14.9 31-9 11-3 7.2 1.8 9.1 3.6 16.7 8.3 13.4 10.4 46 Table f NUMBER OF REGULAR EMPLOYEES ENGAGED IN PREPARING AND SERVING FOOD According to Sales Volume Total establishments Average number per establishment Total Less Than $10,000 Hit $10,000- 39,999 62 $1*0,000- 99,999 32 $100,000 and Over 21*3 35 9 3 6 9 33 Table g SEATING CAPACITY OF ESTABLISHMENTS According to Type of Establishment and Sales Volume Total establishments Total 21*3 Type of Establishment Public Eating Places Institutions 167 76 Hit Sales Volume Less Than $10,000- $10,000 39,999 62 $ltO,000- 99,999 32 $100,000 and Over 35 Average seating capacity, in seats 97 83 155 51 90 115 230 47 Table h NUMBER OF DAYS OF THE WEEK OH WHICH ESTABLISHMEHTS SERVE MEALS According to Type of Establishment and Sales Volume Total Establishments Serve on 7 days Serve on 6 days Serve on 5 days Serve on less than 5 days Type of Public Eating Places (16?) Establishment Institutions (76) Sales Volume Total Less Than $10,000 (114) $10,000- 39,999 (62) $40,000- 99,999 (32) $100,000 and Over (243) (35) i i i i i i i 100.0 100.0 100.0 100.0 100.0 100.0 100.0 37.6 37.6 37.2 32.0 33.6 43.3 55.2 39-9 U9.0 7.5 43.8 1*1.8 31.7 32.8 21.6 12.2 55.3 24.2 24.6 21.7 9.0 No answer .9 1.2 3-3 3.0 48 Table i PERCEHTAGE OF ESTABLISHMENTS SERVING SPECIALIZED TYPES OF FOOD According to Sales Volume Total Establishments Establishments with no specialty Total Less Than $10,000 (n't) $10,000- 39,999 , (62) $lt0,000- 99,999 (32) $100,000 and Over (21*3) (35) i i i i i 100.0 100.0 100.0 100.0 100.0 83.2 91.3 81.0 76.7 70.1 Establishments with specialty Steak or chophouse Chicken specialty Barbecue Sea food Kosher French food Chinese food Italian food All others .6.8 8.7 19.0 23.3 29.9 5.8 2.8 2.6 1.6 3.1 3.6 it. 5 5.5 .9 8.3 8.3 3.3 13.'+ 6.0 .9 .7 .5 .5 1.5 1.8 1.7 1.7 1.5 1.1+ • 5 1.8 _ It. 5 49 (